Majorel - Investor Presentation
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Disclaimer IMPORTANT: Please read the following before continuing. Failure to comply with the following restrictions may, between others, constitute a violation of applicable securities laws. This presentation (“Presentation”) is released by Majorel Group Luxembourg S.A. (“Company”) and contains information that qualified or may have qualified as inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014 (MAR). The financial information for Q3/9M of the Company in this Presentation has been derived from the management accounts of the Company and is unaudited and preliminary. The Information is subject to updating, revision, amendment, verification, correction, completion and change without notice. It does not purport to contain all information required to evaluate the Company or the Majorel Group and/or its financial position. The Information does not constitute a recommendation regarding any loans or securities of the Company. All forward-looking statements are based on Company`s management`s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of these factors and uncertainties, please refer to the “Risk Factors” section of our Prospectus, available at the www.bourse.lu/cssf-approvals. Majorel undertakes no obligation to publicly update or revise any of these forward-looking statements In providing access to this Presentation, none of the Company or any of the Company’s respective affiliates or any of its of their respective directors, officers, employees, agents or advisers (“Representatives”) undertakes any obligation to provide you with access to any additional information or to update the information as part of this Presentation or to correct any inaccuracies in any such information, including any financial data or forward-looking statements. No representation, warranty or undertaking, express or implied, is made by the Company or its Representatives or any other person as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the Information or the opinions contained therein or any other statement made or purported to be made in connection with the Company or any of the Company’s respective affiliates, for any purpose whatsoever, including but not limited to any investment considerations. No responsibility, obligation or liability whatsoever, whether arising in tort, contract or otherwise, is or will be accepted by the Company or its respective Representatives for any loss, cost or damage howsoever arising from any use of the Information, or for information or opinions or for any errors, omissions or misstatements contained therein or otherwise arising in connection therewith. In addition, no duty of care or otherwise is owed by the Company or its Representatives to recipients of the information within this Presentation or any other person in relation to the Information. This Presentation does not, in any jurisdiction, including without limitation in the U.S., constitute or form part of, and should not be construed as, any offer for sale of, or solicitation of any offer to buy, or any investment advice in connection with, any securities of Majorel Group Luxembourg S.A., nor should it or any part of it form the basis of, or be relied on in connection with, any contract or commitment whatsoever. 2
Definitions Net Revenues “Net Revenues” for the group corresponds to revenues as reported in our consolidated income statement less (i) revenues from minor activities (primarily the Sonopress Business) outside the Majorel Group’s core business which are reported in the column “consolidation / other” in the Company’s segment reporting and (ii) certain direct, order-related external costs which are part of external expenses and costs of materials and consist mainly of cost of services purchased (subcontracted or outsourced services). The “Sonopress Business” is defined as certain non-core business activities historically carried out by Arvato de Mexico, S.A. de C.V., which is currently being wound down. Segment revenues already excludes revenue reported as “consolidation / other” in the Company’s segment reporting. Net Revenues for each segment corresponds to the according segment revenues less certain direct, order-related intersegment and external costs. Operating “Operating EBITDA” is defined as EBIT (earnings before interest and taxes) adjusted for depreciation / amortization, impairment and reversal on intangible assets, property, plant and EBITDA equipment and right-of-use assets, adjusted for (i) impairment on goodwill and other intangible assets with indefinite useful life as well as gains from business combinations, (ii) carrying amounts on assets held for sale, (iii) impairment/reversals on other financial assets at amortized cost, (iv) impairment/reversals on investments accounted for using the equity method, (v) results from disposals of investments, (vi) fair value measurement of investments, and (vii) restructuring and other special items. We use Operating EBITDA to assess the operating performance of our business as Operating EBITDA shows our EBIT as adjusted for depreciation and amortization, which are non-cash effective charges, and one-off effects for the relevant period. When comparing Operating EBITDA with peer group data, it should be taken into account that the total adjustments in a given year do not represent the full amount of all special effects incurred in a given year, as rather only material non-recurring effects subject to certain thresholds will be considered for the purpose of calculating Operating EBITDA. Capital “Capital Expenditure” is defined as investments in intangible assets and investments in property, plant and equipment. Expenditure Free Cash Flow “Free Cash Flow” is defined as Operating EBITDA less adjustments minus increase/plus decrease in Net Working Capital after net cash out from pensions, payments from leases and net investments in non-current tangible and intangible assets excluding net payments from acquisitions and disposals of financial assets. Net Working “Net Working Capital” is defined as inventories plus trade and other current receivables, other current assets and deferred items (assets), less trade and other current payables, other Capital current provisions and deferred items (liabilities). Current income tax receivables and payables and cash equivalents are not included in our definition of Net Working Capital. We use Net Working Capital to assess the capital requirements of our operating business. Offshore We define Net Revenues from offshore locations as Net Revenues generated from the following countries, which include our nearshore locations and may also include certain onshore Delivery business carried out in these countries: Morocco, Ivory Coast, Senegal, Togo, Poland, Romania, Estonia, Georgia, Armenia, Mexico, Philippines, Malaysia, India, Kenya, Portugal, Peru, Colombia, and Egypt. Net Revenue “Net Revenue Retention” means net revenues generated by clients in H1-2021 divided by net revenues generated by the same cohort of clients in H1-2020 (excluding China Business). Retention China Business "China Business“ means the acquisition of Shanghai Bertelsmann Commercial Services Co. Ltd, Shanghai Bertelsmann – arvato Information Services Co. Ltd. and Bertelsmann-Arvato Commercial Services (Shanghai) Co., Ltd. Covid-19 "Covid-19 Business“ means contracts to provide services in the fight against the Covid-19 pandemic. Business 3
Today’s agenda 1 INTRODUCTION TO MAJOREL 1 FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 4
Today’s agenda 1 INTRODUCTION TO MAJOREL FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 5
1 Majorel’s evolution to a publicly listed company on Euronext Amsterdam Full merger Private placement and in 2019 public listing in 2021 (One of the largest media services Shareholder structure (October 31st, 2021) + and education groups worldwide) Management Freefloat 0.9% 50/50 partnership Saham 20.1% + Designs, builds and Group 39.5% delivers end-to-end 39.5% + (African investment group operating customer experience for many of the world’s most respected digital-native Bertelsmann in a variety of essential human industries and services) and vertical leading Euronext Amsterdam brands September 24, 2021 JV since 2004 6
1 Majorel is enabling rich end-to-end customer experience Customer Interaction Business Tech & Clients Services Process Services Expert Services Global Internet Global partner of choice Leader for Content Services, Digital consumer engagement for digital-native companies Trust & Safety Digital CX consultancy Start-ups Other verticals1 Long-term partner for industry leaders and Portfolio of vertical digital disruptors in integrated end-to-end services digital solutions BFSI2 Auto CPG3 Utilities Leverage Domain expertise | Next generation technology | Global platform Delivery model Majorel Anywhere | Multilingual hubs | Global and regional Talent Learning and development | Diversity and inclusion | Wellness and resiliency Notes: (1) Selected verticals. (2) Banking, financial services and insurance. (3) Consumer packaged goods. 7
1 Large and structurally growing ~$305bn TAM Insourced CX Outsourced CX Content / Trust & (2020) (2020) Safety services (2020) $89-91bn 4-5% expected growth(2) $~8bn $4-5bn Adjacent markets ~$210bn(1) ~42% 30-40% (e.g. Vertical expected expected growth(2) growth(3) BPO) Digital CX ~70% ~30% in-house outsourced Sources: Everest Group. Notes: (1) 70% of TAM. (2) CAGR 2020-22E. (3) CAGR 2020-23E. 8
1 Favorable digital megatrends accelerated by Covid-19 pandemic Digital Brand protection Proliferation of AI, cloud transformation imperative and IoT solutions Increased Increase in customer Omnichannel outsourcing interactions complexity 9
1 Majorel´s global platform spanning from East to West Countries we operate in Multilingual hubs Netherlands Germany Amsterdam Berlin & Münster Poland #4 16 HQ (Luxembourg) Poznan globally in terms of multilingual Ireland Romania Differentiated Chinese platform Brasov, Cluj & Sibiu countries vs peers(1) hubs Dublin with 20 years of history: Georgia Serving international clients in Portugal Tbilisi 35% 63% Lisbon Spain Armenia China and domestic Chinese clients abroad Yerevan offshore net employees Barcelona revenues share(1,2,3) work from home(1,4) Italy Milan Egypt Alexandria Malaysia 31 129 120+ 60 & Cairo Kuala Lumpur countries countries sites(1) languages presence(1) served Serving clients from all over the world… …across varying industry verticals… …with a truly global delivery Net revenues by segment (2020A)(5) Net revenues by industry vertical (2020A)(6) Employees by location (2020A) Americas GEMS Merged Other Global 10% 19% Excl. China Arvato China 26% Internet Asia 38% 15% in 2021 40% Europe 81% 19% EASA 35% Telco 16% Africa & ME BFSI Notes: Latest data unless otherwise stated. (1) As of 31 December 2020. (2) “Offshore” defined as revenues from the following countries (even if some local business is included): Morocco, Ivory Coast, Senegal, Togo, Poland, Romania, Estonia, Georgia, Armenia, Mexico, Philippines, Malaysia, India, Kenya, Portugal, Peru, Colombia, Egypt. (3) Net revenues for the group corresponds to revenues as reported in our consolidated income statement less (i) revenues from minor activities (primarily the Sonopress Business) outside the Majorel Group’s core business which are reported in the column “consolidation / other” in the Company’s segment reporting and (ii) certain direct, order related external costs which are part of external expenses and costs of materials and consist mainly of cost of services purchased (subcontracted or outsourced services). (4) Including China. (5) EASA = Europe, Africa, South America. GEMS = Global English, Middle East, South East Asia. Excluding revenues from consolidation and others. (6) Split based on 10 assessment of the management.
1 Deeply entrenched long-term relationships with top clients Top 20 clients (2020) Business Countries Sites Languages Client tenure Lines Low client concentration(1) (#) (#) (#) (years) (#) % of net revenues (2020A) 45 21 23 15 22 22 17 Top 5 clients Other clients 16 22 31% 34% 8 14 10 8 9 6 7 6 3 8 16% 19% 11 Top 6-10 clients 3 3 Top 11-20 clients 3 1 3 1 1 1 1 2 ~12Y 113% Global Internet (8 clients) Non Global Internet (12 clients) Average Avg. client tenure(2) Net revenues retention(3) Notes: (1) Client concentration percentages do not add up to 100% due to rounding. (2) Of top 20 clients. (3) Net revenues generated by clients in 2020 divided by net revenues generated by the same cohort of clients in 2019. 11
1 Uninterrupted Global Internet Client wins since 1998 Client GI 13 Illustrative Global Internet (GI) clients won year on year Client GI 14 Client GI 15 Client GI 2 Client GI 10 Client GI 16 1998 2010 2011 2015 2016 2018 2019 2020 Client GI 2 Client GI 1 Client GI 7 Client GI 3 Client GI 11 Client GI 17 Client GI 4 Client GI 8 Client GI 12 Client GI 18 Client GI 5 Client GI 9 Long-term partnerships and no churn Dedicated key account teams Expanding with clients 12
1 Multiple organic growth vectors supplemented by M&A Visible organic and M&A growth levers Successful track record Group foundation Add-ons Regional expansion China CRM Business Majorel created through successful merger and (2021) (2021) (2020) integration of 4 businesses Expand product scope with existing clients Visible pipeline of further M&A opportunities 42 targets in the pipeline as of June 2021 Attract new clients Customer Interaction and Business Process Services 31 targets Invest in new services Tech & Expert 7 targets 4 targets Services Geographical expansion Vertical domain expertise 13
Today’s agenda INTRODUCTION TO MAJOREL 1 FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 14
2 Attractive financial profile with strong growth, expanding margins and high cash conversion Revenues and Net Revenues Operating EBITDA EBIT Group Profit €mn; % YoY organic growth €mn; % of net revenues €mn; % of net revenues €mn; % of net revenues +14% 10.9% 14.6% 4.1% 8.7% 1.3% 6.4% +14% 1,375 1,340 +53% 196 128 1,211 +142% 116 1,172 +438% 86 48 16 2019 2020 Revenues Net Revenues 2019 2020 2019 2020 2019 2020 77% cash conversion(2) in 2020 Notes: Excl. China. (1) Operating EBITDA is defined as EBIT (earnings before interest and taxes) adjusted for amortization and depreciation, impairment and reversal on intangible assets, property, plant and equipment and right-of-use assets. (2) Cash Conversion = Free Cash Flow / Operating EBITDA.; all full year financials are audited. 15
2 Our strong financial performance continues in H1 2021 Revenues and Net Revenues Operating EBITDA EBIT Group Profit €m €m €m €m +37% +35% 877 +121% 842 154 642 626 +235% 114 +331% 85 70 34 20 H1-2020 H1-2021 H1-2020 H1-2021 H1-2020 H1-2021 H1-2020 H1-2021 Revenues Net Revenues % Net 11.2% 18.4% 5.4% 13.6% 3.1% 10.1% Revenues 16
2 Majorel’s strong topline momentum continues Revenues and Net Revenues (9M 2021) Revenues and Net Revenues (Q3 2021) €m €m +34% 1,327 +33% 1,282 +30% +30% 451 440 987 965 347 340 9M 2020 9M 2021 9M 2020 9M 2021 Q3-2020 Q3-2021 Q3-2020 Q3-2021 Revenues Net Revenues Revenues Net Revenues Note: All numbers are based on unaudited and non-reviewed management reporting. 17
2 Business highlights during 9 months ended September 30, 2021 Continued strong Growth On-going Digital expansion growth momentum with existing clients regional expansion +33% 116% 3 44% 9M Net Revenues growth (yoy) Net Revenue Retention New countries in preparation Global Internet clients1 (9M 2021) Croatia 66,800 North Macedonia 21% Team members (Sep 2021) Content Services, Trust & Safety1 Ghana +50% 9% Offshore Net Revenues growth Tech & Expert Services1 (9M, yoy) Note: All numbers are based on unaudited and non-reviewed management reporting. (1) As % of group Net Revenues for 9M 2021 18
2 On track to achieve our operational KPI midterm targets Client mix Delivery mix Product mix Share of Content Share of Tech & Share of Global Internet Share of Telco Share of Offshore Services, Trust & Safety Expert Services in 2020 in 2020 in 2020 in 2020 in 2020 38% 19% 35% 17% 5% 9M 2021 9M 2021 9M 2021 9M 2021 9M 2021 44% 13% 38% 21% 9% Midterm target Midterm target Midterm target Midterm target Midterm target >50% c.10% 45-50% 20-25% 10-15% Note: All numbers are based on unaudited and non-reviewed management reporting. All operational KPIs are expressed as % of group Net Revenues. 19
2 Strong like-for-like Net Revenues growth of 17% Net Revenues bridge 9M 2020 to 9M 2021 €m +17% like-for-like 1,282 Net Revenues growth 83 68 166 965 9M 2020 Like-for-like China Business Covid-19 Business 9M 2021 Note: All numbers are based on unaudited and non-reviewed management reporting. Like-for-like comparison includes first time consolidation of Junokai acquisition (
2 All segments contributed to Majorel’s growth Net Revenues bridge 9M 2020 to 9M 2021 €m 9M y-o-y growth +21% +45% N/A +33% Q3 y-o-y growth +15% +52% N/A +30% 1,282 68 81 965 167 Includes positive impact from COVID-19 Business 9M 2020 EASA GEMS CEA 9M2021 EASA = Europe, Africa, South America GEMS = Global English, Middle East and South East Asia CEA = China and East Asia Note: All numbers are based on unaudited and non-reviewed management reporting. 21
2 EASA growth in line with expectations Net Revenues Q3 2020 and Q3 2021 Comments €m 15% • Expansion with Global Internet Clients 317 276 +6% • Expansion with BFSI clients Like-for-like Net Revenues growth • COVID-19 related business Q3 2020 Q3 2021 • Continuation of active client portfolio Net Revenues 9M 2020 and 9M 2021 management €m 21% 953 786 +11% Like-for-like Net Revenues growth 9M 2020 9M 2021 Note: All numbers are based on unaudited and non-reviewed management reporting. Like-for-like comparison includes first time consolidation of Junokai acquisition. 22
2 Very strong growth momentum in GEMS Net Revenues Q3 2020 and Q3 2021 Comments €m 52% • Growth with Global Internet clients 97 64 +52% • In particular strong growth momentum in Like-for-like Net the Philippines, Canada, US, Malaysia and Revenues growth India Q3 2020 Q3 2021 • Strong growth of recently established country Kenya Net Revenues 9M 2020 and 9M 2021 €m • Continuation of active client portfolio 44% management 260 180 +45% Like-for-like Net Revenues growth 9M 2020 9M 2021 Note: All numbers are based on unaudited and non-reviewed management reporting 23
2 Growing contribution from CEA business Net Revenues Q3 2021 Comments €m • Expanding footprint in China 27 Growth rate n/a due to first time • Expansion of digital consumer engagement consolidation as services and focus on Consumer Products and of January 1, 2021 digital clients Q3 2021 • Contribution in line with management expectations Net Revenues 9M 2021 €m 68 Growth rate n/a due to first time consolidation as of January 1, 2021 9M 2021 Note: All numbers are based on unaudited and non-reviewed management reporting. 24
Today’s agenda INTRODUCTION TO MAJOREL FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 25
3 Raising our 2021 Net Revenues target guidance and keeping our midterm guidance unchanged €m Covid-19 Business First time consolidation of 1,700-1,750 China Business 9M +17%1 1,340 1,282m 1,172 +14% in 9M 965m in 9M 2019 2020 2021E […] (1) Like-for-like Net Revenues growth 9M 2021 yoy (excl. Covid-19 Business and effects from the first time consolidation of China Business) 26
3 Raising our 2021 Operating EBITDA target guidance and keeping our midterm guidance unchanged €m Covid-19 Business 290-310 196 128 % Net Above 10.9% +370bps 14.6% 16.5-17.0% Revenues 2019 2020 2021E […] (1) As % of Net Revenues. 27
Today’s agenda INTRODUCTION TO MAJOREL FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 28
4 Key takeaways 1 Strong like-for-like Net Revenues growth (+17% for 9M 2021 and +15% for Q3 2021) ✓ 1 Accelerated momentum with Global Internet clients (+58% Net Revenues growth for 9M 2021 and +54% for Q3 2021) ✓ 1 Substantial growth in Offshore Delivery and further regional expansion with 3 new countries in preparation ✓ 1 Further expansion of digital offerings: Content Services, Trust & Safety and Tech & Expert Services ✓ 1 Increased guidance for 2021: Net Revenues expected 1,700m-1,750m and Operating EBITDA 290m-310m ✓ Note: All numbers are based on unaudited and non-reviewed management reporting. 29
Today’s agenda 1 INTRODUCTION TO MAJOREL 1 FINANCIAL AND BUSINESS PERFORMANCE 1 2021 FULL YEAR GUIDANCE AND MID-TERM OUTLOOK 1 FINAL REMARKS 1 APPENDIX 30
A Free Cash Flow generation in line with our target corridor €m H1-2021 H1-2020 • Free Cash Flow of €85m, in line with our free cash flow generation target corridor of 51-56% Cash flow from operating activities 123 139 of Operating EBITDA o/w Net Working Capital effects (24) 70 • H1-2020 substantially impacted by Covid-19 add back: Taxes paid 15 5 related liquidity preservations measures (working capital effect and lower than usual add back: Other adjustments not included in free cash flow1 (1) 1 Capital Expenditure) less: Capital Expenditure (30) (16) • Capital Expenditure of €30m in H1-2021, % Net Revenues 3.5% 2.6% equivalent to 3.5% of our Net Revenues (c. 3.8% of our Net Revenues if adjusted for less: Payment from leases (25) (21) Covid-19 Business) less: Scope and other effects2 3 1 • Net Working Capital of €85m Free Cash Flow 85 109 % Operating EBITDA 55% 155% (1) Includes additional items other than taxes paid which are included in Cash flow from operating activities as defined by IAS 7, but not included in Free Cash Flow as used in the management reporting, such as cash flows from profit transfer agreements 31 with Bertelsmann affiliates and other. (2) Includes cash effects from scope differences and other simplifications used in management reporting.
A Strong balance sheet despite investments in strategic M&A €m H1-2021 FY-2020 • Net cash position impacted by • Net cash outflow for strategic M&A Cash and cash equivalents 216 195 • Dividend payment to shareholders Liabilities to banks (3) (33) • €30m bank loan repaid in June Other financial debt (85) (21) • Other financial debt increased due to Net cash position 128 141 additional €65m term loan agreement with Bertelsmann to fund strategic M&A Provisions for pensions and similar (46) (50) Lease liabilities (112) (95) • Undrawn revolving credit facilities of c. €50m (maturing in November 2022) Economic Cash/ (Debt) (29) (4) 32
A Consolidated Income Statement €m H1-2021 H1-2020 Revenues 877 642 Other operating income 18 15 External expenses and cost of materials (212) (155) Personnel costs (529) (432) Amortization/ depreciation, impairment and reversals on intangible assets, property, plant and equipment and right-of- (40) (36) use assets o/w related to right-of-use assets (22) (20) Results from investments accounted for using the equity method 0 0 Results from disposals of investments - - EBIT (earnings before interest and taxes) 114 34 Interest expenses (1) (1) Other financial expenses (net) (1) (3) o/w interest expenses on lease liabilities (2) (2) Earnings before tax 112 30 Income tax expense (27) (10) Group profit or loss 85 20 33
A Consolidated Balance Sheet – Assets €m H1-2021 FY-2020 Goodwill 91 53 Other intangible assets 22 8 Property, plant and equipment and right-of-use assets 219 190 Investments accounted for using the equity method 3 2 Trade and other receivables - 1 Other non-financial assets 8 2 Deferred tax assets 15 15 Total non-current assets 358 271 Inventories - - Trade and other receivables 380 307 Other financial assets 7 1 Other non-financial assets 55 56 Current income tax receivables 11 9 Cash and cash equivalents 216 195 Total current assets 669 568 Total assets 1,027 839 34
A Consolidated Balance Sheet – Equity & liabilities €m H1-2021 FY-2020 Subscribed capital 0 0 Capital reserve 256 275 Retained earnings 132 37 Majorel’s shareholders equity 388 312 Non-controlling interests 5 5 Total equity 393 317 Provisions for pensions and similar obligations 46 50 Other provisions 7 5 Deferred tax liabilities 2 - Financial debt 85 20 Lease liabilities 68 58 Other non-financial liabilities 6 1 Total non-current liabilities 214 134 Other provisions 29 22 Financial debt 2 34 Lease liabilities 44 37 Trade and other payables 144 132 Other non-financial liabilities 177 153 Current income tax payable 24 10 Total current liabilities 420 388 Total equity and liabilities 1,027 839 35
A Consolidated Cash Flow Statement €m H1-2021 H1-2020 Group earnings before interest and taxes 114 34 Taxes paid (15) (5) Depreciation and write-up of non-current assets 40 36 Change in provisions for pensions and similar obligations - (1) Change in other provisions 9 6 Change in net working capital (24) 70 Other effects (1) (1) Cash flow from operating activities 123 139 Investments in intangible assets (4) (1) Investments in property, plant and equipment (26) (15) Investments in financial assets (5) - Investments in purchase price for consolidated investments (56) (1) Disposal of fixed assets - 1 Cash flow from investing activities (90) (17) Proceeds from/redemption of other financial debt 34 32 Redemption of lease liabilities (23) (19) Interest paid (3) (3) Dividends to Majorel shareholders (19) - Other effects (3) - Cash flow from financing activities (14) 10 36
A Calculation of Net Working Capital €m H1-2021 FY-2020 Inventories 0 0 + Trade accounts receivable 363 291 - Trade accounts payable (121) (104) Trade working capital 242 187 + Other accounts receivable and other current assets 57 60 + Prepaid expenses 14 12 - Other accounts payable (196) (174) - Deferred income (3) (5) - Other operating provisions (29) (22) Other working capital (157) (129) Net Working Capital1 85 58 Notes: (1) Unaudited 37
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