Low Carbon, High Stakes - Do you have the power to transform? - Accenture
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Contents Forewords 4 Executive Summary 6 2°C: The Tipping Point for Utilities 8 Five Trends Make the Prevailing Utility Business Model Unsustainable 12 Value Shifts in a Low-Carbon World 18 Five Business Model Pathways Toward a Low-Carbon Energy System 22 Making the Move: Key Actions to Drive Transformation 36 Appendix: Assessing the Value of Low-Carbon Business Model Pathways 40 References 42
Forewords Few challenges are so critical as 2050, consistent with the level of accelerating the transformation of the de-carbonization required to limit global energy infrastructure of the world to fuel warming to 2°C as a Science Based the needs of a smarter, efficient, Target. Our business plan foresees €8.8bn renewably powered economy. The of investment in renewables growth by upcoming COP21 conference represents a 2019, a 50% increase compared to the unique opportunity for the international previous plan, which means over 7 GW community to accelerate the transition to of new clean power capacity. a low-carbon economy producing an ambitious and concrete commitment to We put sustainability at the core of combat climate change and its impacts. our strategy and will keep investing in the most advanced and innovative As a global energy company, Enel feels technologies, upgrading and digitalizing Francesco Starace called to break ranks with business as infrastructures and driving efficiency, CEO and General Manager usual and lead the energy revolution. to accelerate the process of Enel Group Around 47% of the energy currently de-carbonization over the next few years, generated by the Group already comes convinced as we are that climate change from CO2 free sources and we are is a reality requiring urgent action. committed to reach carbon neutrality by In the last decades, the world has contribute towards a sustainable future. undergone massive changes. Technology As a result of its strategy, EDP accepted has allowed us to change the way we its responsibility in shaping the future by: communicate, work, socialize and live. reducing CO2 specific emissions in 75% Utilities play an important part in this till 2030 (in comparison with 2005); changing game, evolving from pure-play surpassing 75% renewable generation centralized power generators and installed capacity by 2020; reaching more distributors to energy solution providers. than 1TWh cumulative savings through Steered by an inspiring vision: To be a energy services in 2020; investing €200m global energy providing company, leader till 2020 in research dedicated to clean in creating value, innovation and energy, efficiency and smart grids and sustainability, EDP has managed to stay installing smart grids in more than 90% ahead of the game and move into clean of its Iberian customers by 2030. generation, clean mobility, efficiency services, access to energy, smart grids, We believe that change to a more António Mexia pump and storage, just to name a few. sustainable world is happening right now CEO EDP and we are proud to be inspirational All these new businesses required leaders of that drive. The utility sector anticipation and initiative. In some is a key player in this transformation. of them EDP acted as a technology This is the time to foster collaborative developer, in others as project facilitator partnerships built upon innovation, and in some others even as a visionary commitment, cooperation and audacity. entrepreneur. In all of them EDP is This is the time to set an ambitious harvesting greenfield opportunities and agenda to a more sustainable and creating additional value in what resilient path of doing business. Only previously looked like a zero-sum game. with a strong ambition we will be able All these new businesses aim to solve to succeed in our common endeavor of consumer’s needs or concerns and transformation to a low-carbon economy. 4
The electricity system and the utilities It is a tall order, to be sure. However, with that operate it play a large role in these challenges also come significant creating prosperity and providing the new value and business opportunities— comfort that we have come to expect according to Accenture Strategy’s from electric power. However, the estimates, potentially worth €135 to environmental and societal consequences €225 billion in saved and avoided costs of fossil-fuel based power generation can and €110 to €155 billion in new revenue no longer be ignored. We are starting to per year worldwide in 2030. see the first impacts of climate change affect our lives and livelihoods. Droughts Capturing this value will require utilities and floods are disrupting our food supply, to consider three emerging business and increasingly frequent extreme weather model platforms. Leading utilities have events cause havoc to towns and cities. already started to adopt these new Peter Lacy business models to some extent Managing Director Business leaders recognize the need for a demonstrating the viability of low-carbon Accenture Strategy, change and governments have begun to alternatives that also drive change Sustainability Services act to foster a transition to a low-carbon throughout the energy system. economy. President Obama, for instance, announced additional incentives to In this report, we examine five potential support private sector investment in business model pathways in the quest renewable energy. And China has unveiled toward a low-carbon energy system. We its plans for a national emission-trading analyze the environmental and economic system to cut greenhouse gas emissions. value they can deliver, and explore the We expect other business and political capabilities utilities need to adopt and leaders to follow suit in the lead-up to sustain. the UNFCCC Conference of the Parties in Paris in December 2015, and rally around The research behind this report is based a critical goal: limiting the average global on interviews with executives at leading temperature rise to 2°C. businesses in the electricity utilities sector that are part of the transition, as well as As part of this objective, CO2 emissions Accenture Strategy’s modelling and CDP Paul Dickinson from energy supply will need to drop by data analysis. We hope our findings and Executive Chairman, 90 percent or more below 2010 levels conclusions will inspire and help electric CDP between 2040 and 20701. For the utilities in the transition to the low- electricity sector players, this means carbon energy system that will define facing some very difficult choices today our future. and in the years ahead. They must find a way to make the transition for their businesses from being traditionally carbon-intensive to lower-carbon ones— all while maintaining their ability to meet the world’s ever-increasing energy needs and sustaining profitable growth. 5
Executive Summary In the quest toward a low-carbon energy system, the electric utilities sector—with a 25 percent share of all carbon emissions globally2—plays a crucial role. How can utilities move away from fossil fuels in an economically sustainable way? Five low-carbon business model pathways could enable utilities to significantly reduce greenhouse gas emissions and capitalize on €135 to €225 billion in saved and avoided costs and €110 to €155 billion in new revenue for the electricity sector worldwide in 2030. The global community continues to direct eliminating—their reliance on fossil fuels. as governments have introduced its collective strength to combat climate Utilities have been making progress to climate policies and regulation calling change. A major milestone in these efforts reduce greenhouse gas emissions and for reductions in demand and is expected in December 2015, when the increase their share of renewable energy. incentivizing investment in low- annual UNFCCC Conference of Parties But the reality is that merely continuing carbon sources of electricity. hopes to create a legally binding and doing what is required by climate • Technology enables low-carbon energy universal agreement to limit the rise in regulation will no longer be enough. at scale. While policymakers are average global temperature to 2°C—a They will need to substantially accelerate stepping up these efforts, advances significant drop from the prevailing trend efforts to realize the long-term ambitions in technology—the biggest game of 3.6°C 3. It is an ambitious goal, but one required in a 2°C world. changer—are making alternative that is necessary to significantly reduce the sources of energy more attractive impacts on the planet of greenhouse gas The drive toward a 2°C scenario is just to consumers and businesses. emissions and increasing water scarcity. one element pressuring utilities to • Climate change impact threatens change. It is part of five broader global the current and future energy supply. With a 25 percent share of all carbon trends undermining the industry’s Climate change itself imposes new emissions globally, electric utilities must prevailing business model and pressuring challenges to utilities through changing successfully embrace low-carbon utilities to transform themselves to precipitation patterns, extreme weather, solutions for the 2°C goal to be achieved. embrace sustainable alternatives: rising air temperatures, and the risk of Yet because their business model is little water shortages, potentially affecting changed from a century ago, utilities will • Policy pushes for 2°C reduction. the fuel supply chain and cooling also encounter major challenges in Policy has been the main driver for the of thermal power plants. substantially reducing—and ultimately shift to low-carbon electricity supply, Figure 1. Five trends and five low-carbon business model pathways: four key actions to help capture the opportunity. 5 TRENDS Policy Technology Physical climate change End-user demand Non-traditional entrants 5 BUSINESS CO2 MODEL CU 4 PATHWAYS Energy Local low-carbon Large-scale Flexibility Carbon capture as-a-service energy access provider low-carbon optimizer and use operator provider electricity generator ACTIONS Take leadership Keep Choose Join and commit optimizing and transform forces 6
• End users demand energy efficiency acceptable nor socially sustainable. So of factors. However, there are four high- and low-carbon energy. Rising costs how can utilities facilitate the transition level actions that all electric utilities could of electricity, climate change concerns to a low-carbon energy system in an consider as they begin their transformation: and technology developments together economically sustainable way? are convincing and incentivizing end The good news is that while utilities’ • Take leadership and commit by users to reduce their energy demand traditional value pool is at risk, new ones ensuring all levels of their organization and shift to (and possibly produce could be created. Our analysis has found know what the 2°C scenario means their own) low-carbon energy. that the industry as a whole has a value for their business and how their • Non-traditional entrants challenge opportunity of €135 to €225 billion in organization is responding. incumbents. Increased competition, saved and avoided costs and €110 to • Keep optimizing their current operations particularly from new entrants from €155 billion in new revenue per-year to reduce CO2 emissions and free up other industries as well as more worldwide in 2030. funds for the transformation to the new innovative utilities, pose a growing models. and significant threat to traditional The electric sector players can realize • Choose where to play and transform utilities’ business. these value opportunities by considering by developing new business models and three emerging power plays: strategies that build on their current Together, these trends highlight the risks capabilities and are tailored to local inherent to the established utility business • Low-carbon energy producer market conditions. model, based on selling electricity as a optimizing the mix of energy sources • Join forces to develop capital- commodity, which is not equipped for a • Distribution platform optimizer intensive innovations in electricity low-carbon transition. In fact, utilities will meeting demand with the optimal storage and carbon capture and use face rising costs and risks from increased sources of supply (CCU) technologies. complexity and cost of carbon, as well • Energy solution integrator providing as pressure on revenues from selling entirely new services to help customers As the world continues to work to address electricity, in the next 15 years. According optimize their energy production and the climate change challenge, it needs an to our analysis, the costs of building and consumption engaged, motivated, and effective power operating power generation facilities and sector that is committed to transforming networks could more than double between These represent platforms under which itself to adopt new low-carbon business 2015 and 2030, if we continue business as low-carbon business model pathways can models. usual. Increasing demand for electricity support utilities in moving away from will be a major factor, while the impacts fossil-fuel while growing profitably. A number of utilities have already taken of climate change and carbon pricing will Adopting these business model pathways significant steps in doing so. By following also add to rising operating costs. will not be easy, and each utility will face their lead, other utilities can help the unique challenges along the way. international community achieve its 2°C Electricity prices would need to rise by goal while positioning themselves to almost one-third on average to make up Furthermore, the details of the ensure their existence in a more sustainable for this increased investments and carbon transformation—strategies and timelines— future. costs—a solution that is neither politically will vary by utility depending on a variety Table 1. Three power plays and five low-carbon business model pathways. Low-carbon energy producer Distribution platform optimizer Energy solution integrator Large-scale low-carbon electricity Flexibility optimizers could tap into Energy as-a-service providers could generators could capture €100 billion a €35 billion to €55 billion annual benefit from a €65 billion to €80 billion to €160 billion in avoided costs annually market by optimizing efficiency across annual market by delivering energy- by managing a low-carbon energy the value change, for example by related services e.g., energy monitoring, portfolio. matching supply and demand through energy efficiency program, etc. to energy storage technology. customers instead of selling electricity as a commodity. Carbon capture and use operators could Local low-carbon energy access providers could build a collective €10 billion to €20 generate as much as €10 billion annually billion annual business by partnering with communities and individuals to help them by reducing carbon emissions from access locally generated low-carbon energy. carbon-intensive plants and potentially offering CO2 or carbon-based products as input for industry processes. 7
All industries, to varying degrees, are dependent upon and have an impact on the environment and natural resources. With a 25 percent share of the circa 50 Gt CO2 emissions globally, the electric utilities sector has a more significant impact than most4. That puts electric utility companies in a particularly vulnerable, but critically important, position in the efforts to combat global climate change. The 2015 annual UNFCCC Conference generation in the emerging world is emissions reductions must accelerate of Parties conference in Paris (COP21) essential. Currently, the importance of to achieve the 2°C scenario identified by has once again put carbon reduction at economic growth makes many emerging the IEA12, which means utilities must set the top of its agenda, and business and countries focus on affordability and targets beyond the horizon of existing political leaders are expressing their reliability of electricity, outweighing policy—much like what U.S. utility NRG commitment to the cause. If pledges considerations about how to use energy and Enel Group have done in setting made by all countries ahead of the Paris more efficiently9. Public institutions, targets that extend to 205013 14. Conference are implemented, “there such as the World Bank and the European will be a material impact on the energy Investment Bank, could provide Simply stated: While utility companies sector,” according to Fatih Birol, executive technological and organizational have made significant progress in director of the International Energy expertise, as well as financing, to help reducing their environmental impact to Agency5. emerging economies develop low-carbon date and are on track to achieve their electricity systems without compromising goals for 2020, they will need to step up The objective: limit the average global their access to affordable and reliable their game to compete in a 2°C scenario temperature rise to 2°C, well below the supply. The World Bank has, for example, beyond that point in time. current trend of 3.6°C (see next page). As has financed 3.5 million solar home part of the 2°C scenario, CO2 emissions systems in Bangladesh’s rural communities, from electricity generation (i.e. 13Gt in 20126) are expected to drop by 90 percent or more below 2010 levels between 2040 creating 70,000 installation jobs and benefitting 15 million people, thereby overcoming the political and financing 74% of CDP utility respondents have GHG and 20707. constraints10. emission reduction targets in place Achieving these goals will be especially difficult given the growing need for electricity. With global demand set to rise Of course, utility companies are not sitting idly by. Many European utilities, for instance, have set targets for reducing 12% of CDP utility respondents have GHG by 2.1 percent per-year on average by GHG emissions and increasing their share emission reduction targets beyond 2040, primarily in emerging markets, of renewable energy in line with the EU 2020 in place power sector CO2 emissions would Energy and Climate targets for 2020, and Source: CDP, 2015. CDP Climate Change Information increase by 16 percent under “business are roughly on track to meet them11. Request as usual” conditions8. To reach a 2°C This is a good first step for reducing scenario, low-carbon electricity power sector emissions. However, GHG Figure 2. CO2 emissions from electricity generation need to be reduced by 50% by 2030 in the 2°C scenario CO2 emissions from electricity generation (Gt/yr) 5,2 4,3 4,1 3,8 2,1 1,7 1,6 2,6 1,3 2,2 0,9 0,9 1,0 0,8 0,7 0,6 0,7 0,5 2012 2030 2012 2030 2012 2030 2012 2030 2012 2030 2012 2030 US EU China Russia India Rest of World Current emissions Business-as-usual emissions 2°C Scenario emissions Source: “World Energy Outlook 2014”, © OECD/IEA, 2014, http://www.worldenergyoutlook.org/. 9
The 2°C scenario: This report assumes a future that is based efficiency standards in buildings and on the International Energy Agency’s 450 transport. Scenario*, which illustrates what it would take to achieve an energy trajectory In the power sector, investment shifts consistent with limiting the long-term towards renewables, so that 41 percent increase in average global temperature of electricity generated worldwide to 2°C. This scenario assumes that a CO2 is from renewable sources, compared price is adopted in all major economies, to 30 percent in the business as usual and CO2 prices rise to between €66 per scenario. The construction of coal- ton and €88 per ton in 2030. Additionally, fired power plants is limited, but no it assumes a phase-out of all fossil-fuel accelerated closure of fossil-fuel subsidies by 2035 and increased energy power plants is planned. * For more details about the assumptions behind the scenarios, please refer to the IEA World Energy Outlook 2014, Chapter 1. Figure 3. The 2°C scenario involves reduced energy demand and a shift to renewables in the global generation mix. Generation Mix Annual generation output (TWh) 35,000 33,881 30,297 30,000 33% 20% 25,000 1% 22,721 2% 20,000 22% 41% 23% 15,000 16% 5% 12% 10,000 23% 20% 16% 11% 5,000 16% 21% 14% 5% 0 2012 2030: 2030: Business as usual 2°C scenario Coal Gas Hydro Oil Nuclear Renewables Source: “World Energy Outlook 2014”, © OECD/IEA, 2014, http://www.worldenergyoutlook.org/. 10
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Five Trends Make the Prevailing Utility Business Model Unsustainable 12
The proposed drive toward a 2°C scenario promises to have a major impact on utility companies around the world. However, it is just one element in a confluence of developments that will make business increasingly difficult for utility companies in the next 10 to 15 years. Several major trends, in particular, are Clean Power Plan and the aforementioned In South Africa, regulation pushing for undermining the industry’s prevailing expected outcomes of COP21*—prescribe energy efficiency and renewable energy business model, which has remained increasingly deep greenhouse gas emissions has been the most significant driver of largely unchanged for decades: cuts. And regulation is set to become the decarbonizing of the country’s energy more stringent, as emissions reductions system in the past decade, according to one • Policy pushes for CO2 reduction will need to go beyond national executive at South African utility Eskom18. • Technology enables low-carbon commitments to follow the 2°C trajectory. In addition, cities address climate change energy at scale at the local level with such moves as tax • Climate change impact threatens National policies are already guiding reductions and subsidies. For example, the the current and future energy supply utility strategies toward investment in Covenant of Mayors, a European • End users demand energy efficiency low-carbon solutions. Emissions Trading movement involving local and regional and low-carbon energy Systems in Europe, areas of North and authorities, is committed to meeting and • Non-traditional entrants challenge South America, as well as Asia, set the exceeding the EU 20-20-20 goals19. incumbents framework, but have so far failed to provide a meaningful price signal for Together, these trends are pushing electric utility companies to decouple their business activity from emissions, investors. There is genuine momentum worldwide to strengthen and extend emissions trading in the near future, as 73% of CDP utility respondents see which in turn require utilities to transform the European Commission has agreed on regulation regarding carbon emissions their business model to support a market stability reserve to tighten the as a risk sustainable, low-carbon solutions. supply emissions allowances according Policy pushes for CO2 reduction Utilities consider cap-and-trade schemes to economic conditions16, and China has announced plans for a national emissions trading scheme starting in 201717. 76% of the utilities that have implemented together with international agreements carbon pricing are subject to carbon among the biggest drivers for CO2 Further reductions in the number of CO2 price regulation. The prices they use are reduction to date15. International and emissions rights available will raise CO2 broadly in line with regulated prices. national climate initiatives—such as the prices and force companies to reduce Source: CDP, 2015. CDP Climate Change Information Kyoto agreements, the EU 20-20-20 their carbon footprint even more. Request goals, President Obama’s announced * This report was published before COP21 Figure 4. Recent GHG emission reduction efforts in various countries United States Canada Germany Japan The US EPA finalized its Canada announced its aims to Germany has agreed to reduce Japan is considering rejecting proposed Carbon Pollution reduce its GHG emissions by operation of about five of the two new coal-fired electricity Standards for Existing Power 30% by 2030 based on 2005 largest lignite-fired electricity projects with a combined Plants (Clean Power Plan), emission levels, with the help plants in the country, capacity of 3.1 GW amidst establishing different target of regulating methane representing a total capacity concerns over Japan’s ability emission rates for each state. discharges in the oil and gas of 2.7 GW, to meet its target to meet a proposed 26% cut Overall it is projected to sector, natural gas electricity of reducing CO2 emissions by in greenhouse gas emissions achieve a 32 percent cut in plants emissions as well as 40% by 2020 based on 1990 between 2013 and 2030. electricity sector emissions the chemicals and nitrogen emissions levels. The electricity by 2030 based on 2005 fertilizer industry. plants will merely function as emission levels. “capacity reserve“. Source: C2es.org,. 2015. ‘Q&A: EPA Regulation Of Greenhouse Gas Emissions From Existing Power Plants’. http://www.c2es.org/federal/executive/epa/q-a-regulation- greenhouse-gases-existing-power; Enerdata.net,. 2015. ‘Research On Energy Efficiency, CO2 Emissions, Energy Consumption, Forecast.’. http://www.enerdata.net. 13
Technology enables low-carbon energy at scale The biggest game changer in the transition development of renewables leads to a reduction in the annual operating hours of fossil fuel plants, because renewables 76% of the utility executives expect to to a low-carbon world is technology. The like wind and solar PV operate at low support the integration of distributed value proposition of low-carbon solutions marginal costs. Running less of the time, resources in the next 10 years is continuously improving due to rapid it becomes more difficult for fossil fuel advances in technology and decreasing costs of solutions such as distributed generation (e.g., solar photovoltaics (PV) plants to recover investment during their lifetime, and stimulating investments in renewables—leading to a self-reinforcing 68% of the utility executives expect to and battery storage). For example, the cycle. As policy incentives are gradually invest in distribution sensing and cost of solar per MWh has decreased by phased out and renewable energy moves automation in the next 5 years a factor of three between 2010 and 2015, from a subsidy-driven market to a fully Source: Accenture, 2015. Accenture’s Digitally Enabled making solar cheaper in some cases than commercial solution, utilities will have to Grid program, 2014 executive survey. combined cycle gas turbines or coal-fired determine the right pace for their own power plants20. investments in this area. study page 25). And a missing element in the energy transition, battery technology, As a result, investment in such Deployment of intelligence in the is being scaled rapidly by companies such technologies is growing dramatically. In electricity system provides a further boost as BYD, Tesla and Panasonic. The 2015, renewables represented more than to the growth of renewables. For instance, opportunity is sizeable, as distributed half of all electricity generation capacity real-time analytics and two-way generation could make up one-third of investments worldwide21. Going forward, communication give consumers more installed capacity in the US by 201723. the IEA expects that between 2014 and control in choosing their supply source This will transform generation as we know 2025, investment in renewable electricity and optimizing their electricity use, it, and is a direct threat to traditional production will be almost double that in leading to new business models for utilities’ revenues. fossil-fuel power generation22. Extensive companies such as Sungevity (see case Figure 5. Renewable technology costs are decreasing and becoming competitive with fossil fuels The levelized cost of electricity represents the per-megawatthour cost (in real euros) of building and operating a generating plant over an assumed financial life and duty cycle. Levelized cost of electricity (€ / MWh) 1000 900 800 700 600 500 400 300 200 100 0 2010 2015 2010 2015 2010 2015 2010 2015 2010 2015 Solar PV Onshore Wind Gas CCGT Nuclear Coal Renewable energy Traditional energy Source: NEA/IEA,. 2015. Projected Costs Of Generating Electricity 2015. Paris: OECD Publishing. 14
Climate change impact threatens the current and future energy supply A clear example of the potential impact of water issues can be seen in Brazil, where water reservoirs—specifically in the 93% of CDP utility respondents see physical Climate change itself poses new populated Southeast—have reached an climate change as a risk challenges to utilities through changing all-time low due to continued drought. precipitation patterns, extreme weather, and rising air temperatures. Both water withdrawal and water consumption for This has led to a drop in hydro electricity generation and a proportional increase 38% of CDP utility respondents experienced power generation are due to increase in Brazil’s fossil-fuel power generation— detrimental impacts related to water in the next several decades, making which, in turn, has driven an increase in 2014, affecting costs and brand availability of and access to water a in carbon emissions (with a potential value negatively risk for utilities24. upswing of 15 percent to 30 percent Sources: CDP, 2015. CDP Climate Change Information per-year) and a spike in electricity prices Request; CDP, 2015. CDP Water Information Request Yet while over 80 percent of energy sector (of 60 percent alone in 2015). executives identify water scarcity as a significant risk, only 18 percent conduct a The hydro-crisis presents an immense comprehensive water risk assessment and opportunity to bring online new approximately one-third have assessed renewable energy sources, diversifying how water challenges may constrain and greening the already renewable long-term (more than five years) business Brazilian energy matrix. In addition, growth25. Furthermore, water poses a the Brazilian utility AES, seeks develop significant risk in electric utilities’ supply enhanced battery storage capacity to chains for fuel sources, as primary fuel cope with decreasing hydro storage production requires significant amounts capacity and increasing intermittent of water26. electricity generation27. Figure 6. Both water withdrawal and water consumption for power generation are due to increase in the next several decades Global water use for electricity generation in a business as usual scenario and its compound average annual growth rate (billion cubic meters) Water withdrawal Water consumption 568 58 +18 +15 550 43 2010 2035 2010 2035 Source: World Energy Outlook 2012, © OECD/IEA, 2012, http://www.worldenergyoutlook.org/. 15
End users demand energy Figure 7 shows that many consumers are Similarly, Phaesun, a German company efficiency and low-carbon energy expressing interest in becoming power specializing in the installation and service On their own, climate change and self-sufficient—in effect, becoming of off-grid wind power and photovoltaic technology developments play a major “prosumers.” In fact, close to half of systems, offers consumers in Somaliland role in the drive toward low-carbon consumers in Europe and North America local low-carbon energy access without solutions. Together, they incentivize end are considering becoming completely the use of a grid29. users to reduce their energy demand and energy-independent, led by those in shift to low-carbon energy. Germany (48 percent), the U.S. The same shift can be seen in business (51 percent), and Spain (62 percent). and public sector customers. For instance, End users around the world are embracing large global companies such as Ikea, the ability of new technologies to give These figures are even higher in many Philips, BT and Unilever—part of the them insight into and control over their emerging markets, reaching 63 percent in RE100, a global initiative to engage, energy use and bill and choice of energy China, 81 percent in Brazil and 88 percent support and showcase influential source allowing them to reduce their in South Africa28. companies committed to using 100 environmental and societal impact. percent renewable power—have pledged In rural areas, electrification is happening to use 100 percent renewable electricity For example, around 8 in 10 consumers by completely skipping the development by 2020 and have ambitious targets to in the Philippines (87 percent), Brazil of electricity grids. For example, in Mexico, increase their energy efficiency30. (80 percent) and China (78 percent) where 3 million people live without are considering purchasing residential electricity, social projects offer off-grid Mars, a global food manufacturer based monitoring and control products in communities low-carbon energy access in the United States, has joined forces the next five years, the highest of any with photovoltaic home systems. with Sumitomo, a Japanese integrated country. trading company, and BNB Renewable Energy, a renewable energy generation asset developer from the U.S., to build a Figure 7. Up to 90% of the consumers is considering investing in becoming 200MW wind farm expected to supply electricity self-sufficient 100 percent of Mars’ U.S. energy demand31. 88% 81% 69% of CDP utility respondents believe that changing consumer behavior leaning towards more sustainable products 63% 62% represents new business opportunities 59% 51% 48% 52% of consumers are likely to install 41% energy technologies to generate part 39% 36% or all their own power by 2020 Sources: CDP, 2015. CDP Climate Change Information Request; Accenture, 2015. The New Energy Consumer: Unleashing Business Value In A Digital World. South Brazil China Spain Australia USA Germany Great Japan France Africa Britain Source: Accenture, 2015.The New Energy Consumer: Unleashing Business Value In A Digital World. 16
Non-traditional entrants requirements that traditional utilities It’s clear that traditional electric utility challenge incumbents must contend with. Solar solution companies—and their longstanding Evolving consumer values and preferences companies like SolarCity allow consumers business model—face a highly challenging are attracting non-traditional entrants, and communities to cut out the utility future, both in the short and long terms. and with the cost of innovation at an all- altogether and take control of their own In fact, our research confirms that the time low, both regulated and deregulated energy supply. Add players like Tesla and traditional utility value chain, based on markets are seeing an influx of new Apple, planning to launch their EV-fleet in selling electricity as a commodity, is not players from all directions—startup digital 2019, and one can expect to see a totally equipped for success in a low-carbon retailers, telecom giants and prosumers, different energy landscape in the near world. However, these trends represent as well as incumbent utilities from future. significant new opportunities and new elsewhere. Technology giants, including sources of value that utilities can capture Google, Samsung and Verizon, are Investment by both disrupters and with new business models that are built partnering with incumbent hardware incumbents in emerging technologies, as with sustainability in mind. and software providers to develop home well as the unbundling of services across Internet-of-Things ecosystems, integrating the value chain, will result in a major shift home energy management solutions in of value in the coming decade. Solar a complete suite of home and lifestyle energy companies, for instance, received services. Digital start-ups, such as Bounce by far the largest amount of startup Energy in Texas and Powershop in New investment in renewables between 2012 Zealand, use platforms offering energy to 2015, totaling €4.8 billion, with packages and products, unburdened by SunRun and SolarCity among the major legacy investments and regulatory recipients32. Figure 8. Already-high expectations for new competition across a number of areas, increased in 2014. Do you believe competition from new entrants will increase in the following areas in the next five years? Data-related services 92% (e.g., services that leverage energy consumption data) 85% 81% PEVs and associated charging infrastructure 59% Demand-side aggregation 79% (i.e., load shifting services to distribution and transmission companies or direct to electricity markets) 67% Power electronics hardware and services 73% (e.g., deploy and sell power electronics- enabled services to distribution companies or consumers) 46% 2014 2013 Base: All respondents who selected “yes”. Source: Accenture, 2014. Digitally Enabled Grid program, 2014 executive survey. 17
Value Shifts in a Low-Carbon World 18
If they continue to operate as they do now, utilities will face increasing challenges to balance costs and revenues. In a 2°C world, the costs for the sector will increase by a staggering €930 billion per-year in 2030 due to growing demand for electricity and the introduction of carbon pricing. According to our analysis, growing demand for electricity will raise the costs of Value modelling methodology building and operating power generation Value modelling analyzes a 2°C scenario*, This is facilitated by the introduction facilities and networks by €484 billion which illustrates what it would take to of additional policy measures for CO2 per-year in a 2°C scenario between 2015 achieve an energy trajectory consistent emissions reduction, including targeted and 2030 (Figure 9). This is an increase with limiting the long-term increase in energy efficiency improvements in of 33 percent of total system costs. average global temperature to 2°C. In this industry, buildings and transport, scenario, energy efficiency measures will limits on the use and construction of Carbon pricing will create additional reduce global electricity demand inefficient coal-fired power plants, costs that will drive up electricity prices, by more than 3,500 TWh in 2030, or and partial phase-out of fossil-fuels as existing Emissions Trading Systems 11 percent lower than if the current subsidies to end-users. Crucially, carbon will be strengthened and broadened. In demand trend continues. The growth of pricing is introduced in all major 2030, the power sector’s CO2 costs could low-carbon electricity generation also economies, with prices rising to €88 amount to more than €406 billion per- accelerates, increasing to 57 percent of per ton in OECD countries and to €66 year, assuming strong carbon pricing total supply. in emerging economies in 2030. policy resulting in an average price of * The IEA New Policies Scenario is the basis for the Business-as-usual scenario, and the 2-degree scenario was based €74 per ton CO2e33. Cost increases will on the IEA 450 Scenario. For more details about the assumptions behind the scenarios, please refer to the IEA World Energy Outlook 2014, Chapter 1 disproportionately affect consumers in emerging economies, where demand for electricity grows fastest. Figure 9. Utilities will face rising costs, while revenues are under pressure Increasing demand is generally good news for utilities, as these costs reflect Global utility costs and revenues in two scenario's in 2030 compared to 2012 situation. rising demand for their products, and the additional costs will be accompanied by Subsidies for electricity generation and consumption explain rising revenues. Similarly, rising CO2 cost the difference between costs and revenues in 2012. primarily affected end-users in the past in the form of increasing electricity prices, +7% 0.2 but this is less likely in the future. While consumers had little choice but to buy 0.7 +56% electricity from utilities, alternatives like on-site generation and energy saving are 2 2.2 increasingly accessible and cheaper by the day. This reduces the possibility of 1.3 covering CO2 costs fully through price increases, undermining the profitability of utilities. -1.4 -2.4 -2.2 -0.9 +64% 0.2 -7% 2012 2030: 2030: 2°C with 2°C with new traditional low-carbon business models business model Amounts in trillion €/yr pathways Revenue Demand growth Impact of new business model pathways Costs CO2 costs and demand growth 19
While costs rise, the growth of revenues So is the future for utilities one of from selling electricity will increase at ever-escalating costs and pressures on The costs of adapting to climate change slow pace, because of a shift to revenues revenue? The answer is yes—but only Climate change impacts will increase from utilities to third parties, as end-users for those utilities unwilling or unable to operating costs as a result of extreme start generating their own energy, and change the way they do business. Utilities weather events and the risks associated new entrants capture part of the market. that see the opportunities inherent in with water availability for cooling In developed markets such as Europe and the industry’s changes and build the thermal power plants. The impact of the United States, the decline of revenue appropriate business models to capitalize climatic changes—such as water from electricity commodity will be will be on them will reap the rewards. temperature, precipitation patterns, partly offset by electrification of demand— wind speed and frequency of extreme for example, in transportation and heating According to our analysis, the opportunities weather—is estimated to cost the and cooling36. In emerging economies, the for the electric utility industry sector are European power sector €15 billion to expansion of economic activity will still worth €135 to €225 billion in saved and €19 billion in 2080, for instance due increase demand for electricity, but a drive avoided costs and €110 to €155 billion in to rising costs of cooling for nuclear for energy productivity will put pressure new revenue per year worldwide in 2030. power34. Similarly, the total annual on utilities for tight cost control. electricity production costs in the U.S. This impressive figure is spread across the in 2050 are projected to increase 14 All in all, however, utilities will see an value chain in six value pools centered on percent (€45 billion) if no action is increasing gap between costs and facilitating the shift to low-carbon energy taken, because of greater cooling revenues. In fact, while utility cost are sources; optimizing across generation, demand, compared with a control expected to rise by 64% between 2012 distribution, and end use; and meeting scenario without future temperature and 2030, revenues will only increase end-user demand for energy efficiency changes35. 56%. Clearly this is not sustainable. and local generation (Figure 10). If costs rise without marginal revenues keeping up, power plants become unprofitable and would close, reducing capacity and over time raising prices even more for end-users. Figure 10. Value pools with environmental and financial value CO2 Financial (Gton/yr) (€ bn/yr) 0 50 100 150 Plant & portfolio efficiency 0,5 Energy efficiency Energy demand reduction 3,6 Local Low-Carbon electricity 0,5 Low-carbon Large-scale Low-Carbon electricity 1,1 electricity generation Flexibility optimization 0,1 CCS Carbon capture and use 1,1 New revenues Avoided and saved costs 20
Value pool 1: Value pool 3: Value pool 6: Plant and portfolio efficiency Local low-carbon energy Carbon capture and use Enhanced energy efficiency in electricity Demand for distributed generation will The 2°C scenario requires extensive action generation remains an important create opportunities in local energy to reduce CO2 emissions. Applying carbon conventional value pool for utilities. initiatives. Accounting for decreasing capture at fossil-fuel power plants could However, additional CO2 savings achieved revenues from electricity commodity be an important building block for in plant and portfolio efficiency will be sales, distributed renewables services achieving this, if a conductive regulatory minor by 2030 (around 500 Mt CO2e per- could enable utilities to generate revenues environment is created. An additional year) because, as efficiency is an effective of €10 billion and €20 billion per year 1.1 Gt CO2e per-year could be saved if, cost-control measure, the business-as- by 2030, while avoiding approximately by 2030, one-quarter of all coal- and gas- usual case already assumes improvement 500 Mt CO2e emissions per-year. fired power plants were to be fitted with in this area. carbon capture and sequestration, thus Value pool 4: creating a new value pool focused on According to our analysis, the business Large-scale low-carbon electricity the capture and use of carbon-based value of plant and portfolio efficiency As electricity generation shifts toward products. improvement could range between €35 low-carbon sources, assuming reduced billion and €55 billion per-year by 2030, emissions in power generation will be The commercial viability of carbon driven by reductions in operational and approximately 1.1 Gt CO2e annually, capture is still a challenge today. CO2 emissions costs and equaling a 1 revenue from low-carbon electricity will Deploying a coal-fired power plant with percent costs reduction versus current offset the lost revenue from fossil fuel CCS comes with a cost premium of 20 to conventional costs. Future wholesale generation. 60 percent, and costs are expected to fall prices and CO2 emissions prices are the only gradually; thus, the value generated main uncertainties that will determine Our analysis found this to be the largest remains limited to 2030, up to €10 billion the actual value. Importantly, this value value opportunity for utilities in a 2°C per-year. Beyond 2030, however, this pool will only be available during the scenario, providing a benefit of €100 value pool might expand, as opportunities transition to a 2°C world; it will dry up billion to €160 billion per-year by 2030. to generate value from carbon-based after 2030. These benefits are the result of savings in products or CO2 might materialize. fuel and CO2 costs related to displaced Eskom, a South African utility, provides fossil-fuel generation, and therefore As our analysis demonstrates, the low- one example of a company making such depend on CO2 prices as well as the rate carbon future—while challenging—offers a transition. With coal accounting for of cost reduction in low-carbon electricity opportunities. Although electric utility approximately 85 percent of its generation technology. companies will continue to see their capacity, Eskom plans to reduce its carbon traditional revenue streams decline over emissions by enhancing its coal generation Value pool 5: time due to the gradual phasing out of with clean coal measures such as pursuing Flexibility optimization carbon energy sources, significant new underground coal gasification, possibly System optimization and flexibility revenue sources could take their place. In operating smaller coal units, and increasing management make a modest direct the next section, we discuss five business the use of lower-carbon emitting contribution to emissions reduction of model pathways that will be critical to technologies such as renewables, gas, approximately 100 Mt CO2e emissions utilities’ ability to capitalize on those and nuclear37. annually in a 2°C scenario, but they are revenue streams. essential to reducing emissions Value pool 2: throughout the system. Energy demand reduction End-user reduction in energy demand is a By optimizing efficiency in all segments game changer in the transition to a 2°C of the value chain through the tight scenario, as it will be highly effective in matching of supply and demand, as well cutting emissions, yielding a reduction of as by maintaining system balance and as much as 3.6 Gt CO2e annually. Utilities reliability, flexibility optimization will can earn back revenue losses from create €35 billion to €55 billion per-year electricity demand reduction by value for utilities by 2030, depending on capitalizing on the growing interest in how the value is shared among end-users, energy management products and utilities and other market players. services—an estimated €65 billion to €80 billion per-year by 2030, depending on customers’ willingness to pay and the share of system benefits that utilities manage to capture. 21
Five Business Model Pathways Toward a Low-Carbon Energy System 22
Unlocking future growth will require utility companies to operate very differently— and in some cases, become very different companies. According to Accenture Strategy research three power plays can help utilities unlock future growth38: Energy solution integrators provide entirely new services to help customers optimize their energy production and consumption; Distribution platform optimizers meet demand with the optimal sources of supply; Low-carbon energy producers optimize the mix of energy sources. These represent platforms under which several low-carbon business model pathways are possible. Based on our research, we have identified five low-carbon business model pathways (Figure 11 and Table 2) that enable utilities to tap into value pools by developing integrated energy solutions for end users, optimizing the distribution platform, and generating low-carbon energy39. These business model pathways are not mutually exclusive nor exhaustive and no single option will work for all utilities. Utilities should consider the merits of each as they make business portfolio decisions. Table 2. Three power plays and five low-carbon business model pathways Low-carbon energy producer Distribution platform optimizer Energy solution integrator Large-scale low-carbon electricity Flexibility optimizers optimize efficiency Energy as-a-service providers deliver generators manage a low-carbon energy across the value chain by matching energy services to customers instead of portfolio. supply and demand and maintaining a commodity. system stability and reliability Carbon capture and use operators Local low-carbon energy access providers partner with communities and individuals reduce carbon emissions from carbon- to help them access locally generated low-carbon energy. intensive plants and potentially offer CO2 or carbon-based products as input for industry processes. Figure 11. Five low-carbon business model pathways Power Plays Low-carbon energy producer Distribution platform optimizer Energy solution integrator Residential & SMB Market Operations/ Smart Generation Transmission Distribution Trading Meters Commercial & Industrial CO2 reduction measures Business model pathways 1 Energy efficiency Optimization of current business model Energy as-a-service provider 3 2 Low-carbon Large-scale low-carbon electricity generator Local low-carbon energy access provider electricity generation 4 Flexibility optimizer Flexibility provider - Flexibility aggregator - Flexibility broker 5 CO2 CCS CU Carbon capture and use operator 23
Energy as-a-service provider Energy-as-a-service realigns the utility However, other players with strong Case Study—Eneco sees business model around delivering energy technology capabilities are entering the business model innovation services to customers instead of electricity energy services market and targeting as-a-commodity—a focus that could households through connected home and cooperation with enable such companies to capture solutions. It is therefore essential that innovators crucial to its business value between €65 billion and utilities develop compelling customer €80 billion per-year by 2030 from the value propositions backed by seamless longer-term existence energy demand reduction value pool. execution. One way to do so is by joining Energy as-a-service providers help forces with other in-home service Type customers reduce their energy use and providers—much like Direct Energy has Generation and wholesale sales of bills through monitoring and signaling done. This large retail provider of electricity and heating, as well as and by controlling devices remotely on electricity, natural gas, and home services distribution and retail sales of electricity, customers’ behalf. Eneco is one company in North America has teamed with Google heating, and gas that has embraced this business model to support the adoption of Google’s Nest by placing the customer-centric energy services41. Region management device “Toon” at the core of The Netherlands its strategy. Toon helps consumers control In addition, traditional utilities are their building heating, lighting, and other partnering with promising new energy Size smart devices, and is the perfect contact startups to understand and explore how • 2,988 MW installed capacity point for Eneco to leverage new services. to operate a new retail business. For • 7.191 GWh generation output example E.ON, a traditional German • 45,358 km electricity distribution Becoming an effective energy-as-a- utility, is partnering with Sungevity, a network service provider will require a utility to North American solar energy start-up that • 2.2 million utility customers shift its revenue model away from volume is moving into the German residential sold to benefits delivered—for example, market. Installed capacity42 actual reduction in electricity use or 43.8% conventional, 40.5% onshore wind, specific services delivered. Sustained Nevertheless, not all markets have the 10.0% offshore wind, 3.4% biomass, consumer trust will be vital within this right characteristics for such a model. 2.4% sun pathway. Energy-as-a-service providers The most suitable markets are those will need deep competencies in with the requisite infrastructure for Generation output43 understanding customers’ needs, energy sophisticated energy services—in particular, 50.8% conventional, 26.3% onshore wind, purchase criteria and usage behavior smart meters, smart grids, and a growing 13.5% offshore wind, 3.4% biomass, (through customer analytics) and number of end users with connected 0.8% sun multichannel interaction capabilities devices. Extensive electricity use and high to build strong customer relationships. electricity prices increase the market Providers also will require robust digital potential for utilities. North America, Context & Strategy capabilities that enable them to monitor, northern Europe, Japan and Australia The Dutch government is encouraging analyze, and manage energy remotely are among the regions most suited to consumers and retailers to reduce energy in real time. an energy as-a-service model. demand via a national smart meter roll- out that offers utilities and other Retail utilities are especially well companies the opportunity to develop positioned to become successful energy products and services to monitor and as-a-service providers. They can gain control energy. Eneco envisions itself as access to customers with smart office a digital utility of the future and wants and connected home systems, and are to leverage the smart meter roll-out by recognized as reliable suppliers of energy providing Energy as-a-service solutions. solutions by consumers: 61 percent of consumers are interested in buying energy services from energy utilities40. 24
Business model Case Study—With Business model Eneco has put the energy management Sungevity’s value proposition is managing digital technologies and device “Toon” at the core of its customer the installation of PV panels with additional strategy. The Toon is a smart thermostat a community-based services such as lease, insurance, and display that helps to optimize energy approach, Sungevity brings monitoring, and other customer services. efficiency and comfort for residential housing. A digital platform that monitors scale to the solar market for With the help of long-term (e.g., 20 years) service relationships, Sungevity expects to and controls energy use, Toon has been consumers become a trusted brand for smart home installed in more than 100.000 technologies and will sell new additions households. Consumers pay a fixed Type to existing services, such as home energy subscription fee for the device. Providing local low-carbon energy access management, application scheduling, and and providing of energy as-a-service EV charging. The successful uptake of Toon and the access to its connected devices enables Region It foresees solar as the gateway to Eneco to offer its consumers innovative North America, United Kingdom, the smart home market. Unlike other products and services to manage their The Netherlands, Germany, Australia conventional utilities’ business models, energy. For instance, working with the Sungevity provides tailor-made solutions Dutch startup Nerdalize, Eneco is testing Size aligned with customers’ needs. With the the feasibility of using waste-heat from 10,000 utility customers help of new digital technologies and new data servers to heat homes. A cooperation media, the company keeps track of its with TESLA has led to an offering for customers’ preferences and enables electric vehicle owners to earn money by Context & Strategy interactive relationships with its allowing an energy company to use their Sungevity sees the conventional customers. car batteries for energy storage. electricity system changing to a more democratized utility industry with a In 2015, Sungevity entered the German Utilities need to embed innovation in the growing number of distributed generation electricity market by partnering with core of their business and develop systems. Information and communication E.ON, utilizing E.ON as a sales channel partnerships with innovative players in technologies are now available and are to millions of customers. For E.ON, the the market. As Eneco’s chairman and CEO getting cheaper, enabling the partnership is a learning journey for both puts, it “Successful partnerships where management of electricity supply and parties to understand and explore how both parties share the risk and rewards demand in real time and at scale, e.g., to run a retail business. drive us to become a truly digital utility.” with demand response. Consumers are becoming more and more involved and Key success factors Key success factors service-oriented, due to their ability to • Understanding customer journey • Customer centricity choose their retailer, enabled by new • Digital capability (remote design) • Smart meter rollout digital technologies. Sungevity wants to • Capability on how to run an • Digital capability leverage these changing business interactive web • Smart devices partnerships dynamics by broadening and deepening • Customer-centric approach the customer relationship “Successful partnerships “Its not a matter if all where both parties share roofs will be covered with the risk and rewards drive PV, its more a matter when us to become a truly all roofs will be energy digital utility.” producers” Jeroen de Haas, Danny Kennedy, Chairman and CEO, Eneco Founder & CEO Sungevity 25
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