Local Government Better Practice Guide Performance Statement 2014-15
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Local Government Victoria Department of Transport, Planning and Local Infrastructure 1 Spring Street Melbourne Victoria 3000 T: 03 9208 3631 www.dtpli.vic.gov.au/localgovernment ISBN 978-1-922250-39-1 Authorised and published by the Victorian Government 1 Treasury Place, Melbourne Unless otherwise indicated, this work is made available under the terms of the Creative Commons Attribution 3.0 Australian licence. To view a copy of this licence, visit http:// creativecommons.org/licenses/by/3.0/au/ It is a condition of this Creative Commons Attribution 3.0 Licence that you must give credit to the original author who is the State of Victoria. Disclaimer The materials presented in this booklet are for information purposes only. Information is provided solely on the basis that readers will be responsible for making their own assessment of the matters discussed and are advised to verify all relevant representations, statements and information and obtain independent advice before acting on any information contained in or in connection with this booklet. While every effort has been made to ensure that the information is accurate, the Department of Transport, Planning and Local Infrastructure will not accept any liability for any loss or damage which may be incurred by any person acting in reliance upon the information. ACCESSIBILITY If you would like to receive this publication in an accessible format, such as large print or audio, telephone (03) 9208 3631 or email local.government@dtpli.vic.gov.au This publication is also published in PDF and Word formats at www.dtpli.vic.gov.au/localgovernment
Contents 1. Introduction 1 2. Planning and Accountability Framework 3 3. Performance Statement (Overview) 4 4. Performance Statement (Guidance) 9 5. Performance Statement (2014/15 Model) 17 6. Performance Statement (Full Model) 29 Appendix A – Example Workplan and Timetable 43 Appendix B – Materiality Guidelines 45 Glossary 49 References 51 End Notes 52 Abbreviations AAS Australian Accounting Standards CEO Chief Executive Officer EMT Executive Management Team LGV Local Government Victoria VAGO Victorian Auditor-General’s Office VCAT Victorian Civil and Administrative Tribunal
1 Introduction Local government in Victoria manages About this guide approximately $73 billion of community Councils are required to prepare an annual report assets and infrastructure and spends in respect of each financial year consisting of around $7.12 billion on the provision of three parts: services annually.i Local government, in partnership with other levels of 1. Report of operations: information about the operations of the council government, is responsible for aspects of everyday life that people care about deeply 2. Performance statement: audited – from vibrant and safe public spaces, to results achieved against the prescribed performance indicators and measures accessible libraries, to strong local business and employment opportunities. Effective 3. Financial statements: audited financial planning and reporting by councils is statements prepared in accordance with the Australian Accounting essential for ensuring transparency and Standards. accountability to the community and other This guide has been developed to help local levels of government as to how public government in meeting statutory requirements money is being spent and the quality of relating to the preparation of an audited services delivered. performance statement. Guidance on the preparation of the report of operations and audited financial statements can be found at The Local Government Act 1989 the Local Government Victoria (LGV) website www.dtpli.vic.gov.au/localgovernment The Local Government Act 1989 (the Act) states the primary objective of a council is to endeavour The guide is presented in five sections. to achieve the best outcomes for the local 1. Planning and Accountability Framework community having regard to the long-term and provides an overview of the relationship cumulative effects of decisions.ii between the key planning and reporting The Act sets out local government in Victoria: documents • is a distinct and essential tier of governmentiii 2. Performance Statement (overview) provides • must provide governance and leadership for the an overview of the statutory requirements local community through advocacy, decision and best practice guidance for preparing a making and actioniv. performance statement The Act states it is essential there is a legislative 3. Performance Statement (guidance) provides framework that provides for councils to be detailed guidance on the preparation and accountable to their local communities in the audit of the performance statement, including performance of functions and the exercise of guidance for ensuring the quality and integrity powers and the use of resources.v It is a statutory of information requirement under the Act that councils prepare 4. Performance Statement (2014-15 model) and report on medium and short-term plans provides a model performance statement to discharge their duties of accountability and for inclusion in the annual report for the transparency to their communities. 2014-15 year that complies with the Act and Local Government (Planning and Reporting) Regulations 2014 (the regulations) 1
1 Introduction 5. Performance Statement (full model) provides a model performance statement for inclusion in the annual report that complies with the Act and the regulations following the conclusion of the transitional provisions in the Act and Regulations (i.e. the financial year commencing on 1 July 2018) This guide is intended for use by specialists in the field of local government performance reporting as well as senior officers including chief executive officers (CEOs). It may also be instructive for councillors. Each council retains the responsibility for preparing its performance statement, including the format and the disclosures made. This guide represents the performance statement presentation required by LGV. The guide directs users to related information and further guidance. Endnotes are used to reference legislative provisions and other relevant information. Illustrative information and examples are provided in tables and boxed text. 2 Local Government Better Practice Guide Performance Statement
2 Planning and Accountability Framework The planning and accountability framework is The following diagram shows the relationships found in part 6 of the Act and in the regulations. between the key planning and reporting The legislation requires councils to prepare the documents that make up the planning and following documents: accountability framework for local government. It also shows that there are opportunities for • a council plan within the period of six months community and stakeholder input and feedback after each general election or by 30 June, at each stage of the planning and reporting cycle. whichever is latervi This is important to ensure accountability to • a strategic resource plan for a period of at least residents and ratepayers. four years and include this in the council planvii • a budget for each financial yearviii • an annual report in respect of each financial year.ix Figure 1 - Planning and Accountability Framework Time horizon Planning Reporting Timing Medium term Jan – Jun Council plan Stakeholder and > Strategic objectives community > Strategies engagement > Strategic indicators Feb – Jun Strategic resource plan > Financial statements > Statements of non- financial resources Mar – Jun Budget > Services and initiatives > Service outcome indicators > Major initiatives > Financial statements Jul – Sep Annual report > Report of operations Short term > Financial statements > Performance statement 3
3 Performance Statement (Overview) Statutory requirements Better practice guidance The performance statement contains information “The Act requires a council’s annual report to about the performance of the council for the contain an audited performance statement” financial year and is a key section of the annual report whereby council makes itself accountable Sections 131, 132 and 133 of the Act state that: to the community. • the performance statement must contain the In 2012, the then Victorian Auditor-General prescribed indicators and measures of service recommended that all councils should critically performance outcome, financial performance review the performance information in their and sustainable capacity and the results for annual reports to ensure it is relevant, balanced, each indicatorx appropriate and clearly aligned with their council • the performance statement must be submitted plan strategic objectives to ensure performance to the auditor as soon as possible after the end reporting is meaningful to the community.xiv In of the financial year and certified in its final response, the Victorian Government introduced form by two councillors, the CEO and principal a mandatory system of performance reporting accounting officerxi for councils which prescribes performance information to be included in councils’ annual • the auditor must prepare a report on the reports. performance statement to be included in the annual reportxii The performance reporting framework is set out in the Act and regulations with further guidance • the annual report must be submitted to the found in the Local Government Performance Minister for Local Government within three Reporting Framework Indicator Workbook to months of the end of each financial year (30 support councils reporting against the prescribed September).xiii performance indicators and measures. In addition to sections 131, 132 and 133 of the Councils must describe the prescribed indicators Act, councils should review part four of the and measures in the performance statement so it regulations for further information required in the is clear to the audience what is being measured. performance statement. In addition, the performance statement must include the results achieved in relation to the prescribed service performance outcome, Checklist financial performance and sustainable capacity for the financial year and three preceding years.xv For the financial performance indicators The performance statement must include: and measures, the performance statement must also include the forecast results for four years the indicators, measures and results of the based on the financial statements included in prescribed service performance outcome the strategic resource plan.xvi Reporting trend indicators information helps the reader understand changes the indicators, measures and results of the in council performance over time and acts as prescribed financial performance indicators a point of reference for results. The regulations require that councils must also provide an the indicators, measures and results of the explanation of any material variations in the prescribed sustainable capacity indicators results between the current year and other any other information required by the years disclosed, to enable the reader to form an regulations. understanding of the reason for the variation.xvii 4 Local Government Better Practice Guide Performance Statement
To provide context to the performance results, This performance information in the report of the regulations also require the performance operations along with that in the performance statement to contain a description of the statement should form part of a performance municipal district, including its size, location and reporting framework with quarterly reporting population. of performance results to senior management, the audit committee and councillors. Taking an Additional performance indicators can be included integrated approach to performance reporting by councils in the performance statement noting can help councils understand how well they that they will be subject to audit by the Victorian are performing in meeting the needs of their Auditor-General’s Office (VAGO) and must pass communities as well as achieving the strategic the test of relevance and appropriateness as objectives in their council plan. defined by VAGO. In addition to the performance information required to be disclosed in the performance statement, councils are also required to disclose other performance-related information in the report of operations in the annual report including: • a governance and management checklistxvii • the prescribed indicators and measures of service performance, results achieved and an explanation of material variancesxix • a statement that reviews the performance of the council against the council plan including results achieved in relation to the strategic indicators included in the council plan.xx For further information refer to: • Department of Transport, Planning and Local Infrastructure (2014), Local Government Performance Reporting Framework Indicator Workbook, State of Victoria • Department of Transport, Planning and Local Infrastructure (2014), Local Government Report of Operations Better Practice Guide, State of Victoria • Department of Transport, Planning and Local Infrastructure (2014), Local Government Model Financial Report, State of Victoria 5
4 Performance Statement (Guidance) Quality and integrity of information Councillors take ultimate responsibility for the performance of a council and are accountable to Internal control environment the ratepayers and community of the municipality. As councillors are not involved in the day-to- All performance information reported by a day operations of the council, they rely on the council to the community, ratepayers and other organisation’s policies, procedures and quality stakeholders should be subjected to a robust assurance protocols to provide assurance about review to ensure the factual accuracy and integrity the information reported to them and in turn of the information signed off by the CEO and reported to the community and other stakeholders. councillors. Performance reporting by a council in the annual Internal control environment in this context report, whether it is in the report of operations or refers to: the performance statement, can often be more a council’s tone and attitude towards readily understood by members of the community performance reporting than the financial reports. While councils have an extensive and mature environment in place to the level of commitment to high quality provide assurance around financial performance internal and external reporting information, the environment for reporting non- the policies, procedures and quality assurance financial performance information about services protocols implemented to provide reasonable and outcomes has not historically been as assurance regarding the accuracy of developed. performance measures reported the level of oversight by a council’s executive management team (EMT), audit committee and the councillors themselves. In plain language, what the organisation does to provide councillors with assurance about the performance information the council reports to the community. 6 Local Government Better Practice Guide Performance Statement
Policy To support the need to have a strong internal control environment around performance reporting, a council should adopt a performance reporting policy providing an overview of a council’s attitude and commitment to performance reporting. Suggested content for a performance reporting policy is outlined below. A performance reporting policy should include: Box 1 the council’s objectives in reporting performance (i.e. is it a compliance exercise, or does council seek internal focus and motivation from performance reporting?) identification of the council’s stakeholders (i.e. does compliance with the regulations through the annual report disclosures meet stakeholders’ information requirements?) the protocols for the dissemination of performance information by the council in circumstances other than formal published performance reports (i.e. are performance measures reported to the audit committee and councillors throughout the year and how rigorous is the process of verifying the performance measures reported?) whether the council considers the prescribed indicators of service performance, financial performance and sustainable capacity to be a relevant, appropriate and comprehensive set of indicators of the council’s performance against its stated strategic objectives (i.e. has council identified a need to provide additional information, indicators and measures to communicate performance?) the level of assurance that the CEO and principal accounting officer require to enable them to certify the performance statement (i.e. is the assurance provided by a direct review of the supporting evidence by the CEO and principal accounting officer or is assurance provided by the responsible directors for each relevant service area?) the role of the audit committee in advising the council of the adequacy of the council’s performance reporting to external stakeholders the level of assurance the councillors require to enable adoption of the performance statement.
4 Performance Statement (Guidance) Procedures is prepared infrequently throughout the year or in circumstances of staff transition. Standardised The council should also document the procedures procedures for performance reporting can also involved in preparing performance reporting enhance consistency of the information reporting, information to build and retain the organisation’s particularly where the measures are reported knowledge. Formalised procedures can provide across a time span of several years. Suggested efficiency and enhance planning to ensure content for performance reporting procedures is timeframes are met where performance reporting outlined below. Performance reporting procedures should include: Box 2 specific sources of data for each indicator (i.e. software, report name, report fields selected, any filters applied and supported with screen captures or hard copy examples) contact details for relevant personnel both internally and where data is provided to the council by third parties (e.g. Department of Health or operators of outsourced services) nomination of officers responsible for the collation and verification of data collected the frequency at which data needs to be collected (i.e. daily, weekly, monthly, quarterly or annually) and the lead time on collecting the data identification of other controls that may exist in the collection and verification of indicator data to ensure it is complete and accurate (e.g. is the data monitored on a regular basis to identify unusual or unexplained variances?) nomination of the council officer responsible for ensuring performance reporting data is centrally collated in time for: • internal reporting • preparation of the performance statement • audit of the performance statement the timing and frequency with which performance indicators and measures are reviewed by the EMT the actions to be taken by the audit committee when reviewing the draft performance statement the format of any formal statements provided by responsible officers to the CEO, principal accounting officer and councillors. 8 Local Government Better Practice Guide Performance Statement
Third party information It is not uncommon for a council to outsource the operation of some service areas such as the Some of the prescribed indicators require the operation of swimming pools or the kerbside collection of supporting data from sources external garbage and recycling collections. While a council to the council. These include: can outsource some day-to-day operational • annual community satisfaction survey results activities, it still retains responsibility for the from LGV oversight of the provision of the service to the community and ultimate risk in the management • municipal population and socio-economic of facilities and operations. disadvantage data from the Australian Bureau of Statistics Councils may need to review and revise service level agreements with contracted service providers • home and community care municipal target to ensure the data required for performance population from the Department of Health reporting is provided within the council’s required • notice of decisions from VCAT hearings. timeframe. The planning process for the preparation of performance reporting should separately identify data required from external sources, and the reporting timetable and data format requirements should be communicated to the third party data providers to ensure the council receives the correct data at the required time. The format and content of the data received from third parties should be sufficiently robust to support the level of assurance required by councillors, the CEO and the principal accounting officer in certifying the performance statement. As a number of the indicators will be subject to audit, council officers should request supporting evidence at a level that enables a critical review and assessment of the reliability of the data provided. For example, an email advising a numeric input for a measure’s numerator or denominator does not provide the same level of assurance as a copy of the source report from that third party’s operational software. 9
4 Performance Statement (Guidance) Operational control Audit committee In some instances a council that has outsourced The audit committee is an advisory committee the provision of services or transferred the to the council and its membership is usually a functional operation of facilities through formalised combination of councillors and independent contracts, leases or funding agreements may advisors. This provides a balance between in-depth believe that it no longer has operational control understanding of the council’s strategic objectives of the service. If a council does not believe it and operations and the independence required to has operational control of one of the prescribed services and does not collect data to facilitate challenge the information presented to the council performance reporting, it will need to obtain and for consideration. The draft performance statement document an understanding of the background of should be reviewed by the audit committee as the original outsourcing decision and why it does part of the internal control environment to provide not believe it can influence the outcome of the an informed basis for a recommendation to the service delivered. council for adoption. The audit committee’s review should include an assessment of the materiality thresholds applied for each indicator To help councils determine Box and the resulting explanations of material variations whether they have operational 3 to ensure the explanations are adequate and control of a funded service, the consistent with their understanding of the council’s following tests should be applied: performance. The audit committee’s assessment of the quality of the assurance provided to support the draft 1. If the service is asset dependent such as performance statement will be enhanced if in the case of a pool then the first test the audit committee receives reports on the will be whether all the risks and rewards performance indicators at least on a quarterly associated with owning the asset have basis throughout the year enabling the members been transferred away from the council to establish a level of normalised and expected (e.g. this could be done through a lease results. The audit committee’s charter should agreement) include its roles and responsibilities in regard to the 2. The second test relates to whether the council’s reporting of performance as part of an council has significant influence over the overall performance reporting framework. service outcomes – i.e. does the council Events after year end have the capacity (ability or power) to Occasionally an event will occur after the end substantially affect the outcomes of the of the reporting year that could impact on the service. For example, this might be the manner in which the performance indicators and case if, despite the council making a measures are reported or interpreted. For example financial contribution, decisions over the a particular service provided by the council could service outcomes rest with the funding cease after 30 June. agency. The format of the certification of the performance statement specified in the regulations includes a In many instances a council retains a sufficient representation that: level of responsibility and obligation under the At the date of signing, we are not aware of formal agreement that would suggest the service is any circumstances that would render any still ultimately under the control of council. particulars in the performance statement to be misleading or inaccurate. 10 Local Government Better Practice Guide Performance Statement
The council’s framework for performance reporting Roles and responsibilities should include procedures to ensure any events that occur after year end that could impact on the In order to meet the reporting timelines for results are identified and brought to the attention preparation and audit of the performance of the council, CEO and principal accounting statement a council should formally allocate officer prior to certification of the performance roles and responsibilities across the council. statement. The following table provides a summary of the responsibilities for each of the key parties in the A mechanism for this procedure could be to seek performance statement reporting process. a formal certification from each of the responsible directors dated as close as possible to the date of certification. Roles and Responsibilities Box Role Responsibilities 4 Responsible service • extract /collate data to calculate results area officer • request and obtain data from third parties (if applicable) • critically review data to ensure the data is accurate and complete • provide supporting evidence in preparation for management review Service area • review results manager/director • review the supporting source data to verify the calculation of the results • investigate unusual or unexpected results • monitor negative or unanticipated trends and recommend options for an appropriate response • provide explanations for material variances • provide assurance representations to EMT as to the accuracy and completeness of the results and the adequacy of the supporting source data • engage with team members for planning achievement of future performance objectives Performance • prepare the performance reporting workplan and timetable1 reporting team • communicate requirements to responsible service areas • collate quarterly and final results to be reported • provide quarterly performance reports to the EMT, audit committee and Council • prepare the draft performance statement and supporting data evidence for audit Executive • receive and consider quarterly performance reports Management Team • consider recommendations for intervention where unfavourable or (EMT) unanticipated trends are identified • review the draft performance statement and consider the results in the context of the quarterly reports received throughout the year • identify material variations at the council level for explanation (i.e. in the context of the council’s priorities) • review the assurance representations provided by service area managers/ directors • provide a recommendation to the CEO and principal accounting officer 1 Appendix A to this guide contains a sample workplan and timetable for performance reporting. 11
Roles and Responsibilities Box Role Responsibilities 4 Principal accounting • review the materiality levels adopted in identifying the variations requiring officer explanations in the performance statement • review and approve the draft explanations for material variances in the performance statement • review the recommendation provided by EMT for certification of the performance statement • once satisfied with the quality of reporting, certify the performance statement in the required format Chief Executive • review the materiality levels adopted in identifying the variations requiring Officer (CEO) explanations in the performance statement • review and approve the draft explanations for material variations in the performance statement • review the recommendation provided by EMT for certification of the performance statement • provide a recommendation to the audit committee • provide a recommendation to the council • certify the performance statement in the required format following completion of the audit Audit committee • receive and consider quarterly performance reports • review the draft performance statement and consider the results in the context of the quarterly reports received throughout the year challenging any unusual or unexpected results • enquire as to the internal control framework and level of assurance received around the accuracy and completeness of the information reported • discuss the results of the audit of the performance statement with the external auditor • provide a recommendation to the council Council • receive and consider quarterly performance reports • review the draft performance statement and consider the results in the context of the reports received throughout the year challenging any unusual or unexpected results • review the recommendations received from the CEO, principal accounting officer and audit committee • adopt the performance statement in principle • have two councillors certify the performance statement in the required format following completion of the audit • adopt the annual report • submit the annual report to the Minister Each of the parties in the above table also has • a statement that reviews the performance of similar responsibilities in regard to performance the council against the council plan including information disclosed in the report of operations in results achieved in relation to the strategic the annual report including: indicators included in the council plan.xxiii • the governance and management checklistxxi Refer to the Department of Transport, Planning and Local Infrastructure (2014), Local Government • the prescribed indicators and measures of Report of Operations Better Practice Guide for service performance and the results achievedxxii more information. 12 Local Government Better Practice Guide Performance Statement
Preparation of the performance statement Form and content The Act requires a council to include in its annual report an audited performance statement. While the format of the performance statement is not prescribed, the Act and regulations require the performance statement to contain: • a description of the municipal district, including Materiality its size, location and population The regulations require the performance statement • the results of the prescribed indicators and to contain an explanation of any material variations in measures for: the results contained in the performance statement. - service performancexxiv Materiality, in the context of performance reporting, - financial performancexxv is the threshold at which omission or misstatement - sustainable capacity performancexxvi of information could influence the decisions made and expectations formed by reference to the data • for the prescribed indicators and measures, the reported. For example: results for: • a significant change in a service performance - the current financial year result that does not have an explanation could - the three preceding years (following a give the reader the impression that the service is transition period)xxvii not important to the council - results forecast by the strategic resource • a significant misstatement in a sustainable capacity plan (financial performance only) result could result in incorrect strategic planning • explanations of any material variations in decisions being made by the council in the future. the results By contrast, the provision of explanations for all results • certification in the prescribed format by will not identify to the reader the important messages two councillors, the CEO, and the principal about the council’s performance as the key messages accounting officer may be lost in the volume of information. • a copy of the auditor’s report on the The decision about what is material has both performance statement. qualitative and quantitative factors. The qualitative factors include: Basis of preparation • the council’s overall strategic objectives and priorities as identified in the council plan The primary purpose of the performance statement is to communicate the council’s performance • the relative importance of the service to the to the community in the context of prior council in the context of its whole operations performance and for the financial performance • what is important to the stakeholders and indicators, forecast performance. To help the readers of the performance statement reader understand the objective and purpose of the performance statement and provide a context, the • the relevance and appropriateness of the council should explain the performance reporting indicator in accurately reporting performance framework and key estimates and judgements used • the drivers underlying the calculation of the in preparing the performance statement. measure. 13
4 Performance Statement (Guidance) An indicator that is more important to a council or Certification its stakeholders will be more sensitive and therefore will have a lower materiality threshold and require The regulations prescribe the format and content more expansive explanations. Conversely a less of the performance statement certification and sensitive indicator can bear a higher materiality require that it be certified by two councillors, the threshold and will require less or no explanation of CEO and principal accounting officer. The content variances. of the certification should include: Quantitative factors are easier to define as • an opinion as to the fair presentation of the indications of materiality, however councils should council’s performance presented in accordance be aware that even though a variance may not with the Act and regulations be significantly different when quantified the • confirmation that the performance statement variance may be important and warrant explanation contains the relevant performance indicators, when assessed against the qualitative materiality measures and results in relation to service factors. The results of the prescribed indicators performance, financial performance and and measures consist of absolute numbers, sustainable capacity percentages, ratios and dollars and accordingly the materiality threshold decision will be different for • confirmation that at the date of signing, each indicator. the persons signing are not aware of any circumstances that would render any particulars Appendix B to this guide contains quantitative in the performance statement to be misleading materiality guidance for explaining material or inaccurate variations in the results of the prescribed performance indicators and measures in the • confirmation that the persons signing have performance statement for the following been authorised by the council to certify the comparisons: performance statement in its final form. • current year versus the prior year results The council, the CEO and principal accounting officer need to obtain sufficient assurance about • current year versus the three preceding year the quality of performance reporting and the ex- results planation of variations to enable them to certify the performance statement. • current year versus the results forecast by the strategic resource plan (for financial Audit of the performance statement performance indicators only). Each council will need to make its own assessment The Act requires the annual report to include an of the appropriate materiality threshold taking audited performance statement. The purpose account of both qualitative and quantitative of an audit is to enhance the credibility of the factors and circumstances specific to that council. information reported through the provision of an Councils should also be cognisant when preparing independent opinion on the report. The opinion explanations of material variations that they provided is in addition to the certification of the will be subject to audit and must be capable of performance statement by the relevant officers and substantiation and supported by adequate source councillors. The audit opinion does not take the documentation. place of this certification. The audit will be conducted by the VAGO or appointed contractors in accordance with the Audit Act 1994, Australian auditing standards and professional and ethical requirements. This audit 14 Local Government Better Practice Guide Performance Statement
Checklist for certification Box 5 The checklist for certification must include: the results of the prescribed indicators and measures are supported by sufficient and appropriate documentation the explanations for material variations are consistent with the adopted materiality thresholds and include explanation for unusual or unexpected results appropriate enquiries have been made up to, including and post the date of certification about the existence of any circumstances that may have arisen that would render the performance statement misleading or inaccurate the performance statement includes all the indicators, measures, results and other information prescribed by the Act and regulations the certification is in the format prescribed by the regulations the EMT has reviewed the results of the prescribed indicators and measures, materiality thresholds and explanations provided for material variations and provided a recommendation that the performance statement be certified by the CEO and principal accounting officer the audit committee have reviewed the performance statement and explanations for material variations and have recommended the performance statement be adopted in principle by the council and certified the council has adopted the performance statement in principle and authorised the relevant officers and councillors to certify the performance statement once audit clearance has been obtained all issues raised by the auditor have been resolved and VAGO has provided clearance to certify the performance statement. framework provides a methodology for auditors • to have the audit conducted in an efficient and to plan an audit, gather sufficient appropriate effective manner with as little disruption to the audit evidence and conclude on results of testing organisation’s operations as possible. to form an audit opinion on the performance A council will have the best chance of achieving statement. The opinion provided is not a guarantee these objectives through the creation of a strong that the information is 100 per cent correct; rather internal control environment, planning and it is an opinion providing reasonable, but not coordinating the year-end performance statement absolute, assurance. preparation and anticipating the amount and The major objectives of the audit process from a persuasiveness of the supporting data required to council’s point of view are: be presented for audit. • to provide sufficient supporting documentation During the audit, the council’s officers will be for the results of the prescribed indicators required to make a number of representations and measures and explanations of material to the auditors about the completeness and variations in the results to obtain a ‘clear’ audit accuracy of the performance reporting data opinion to co-ordinate the preparation for and and about the occurrence of any events after conduct of the audit to meet the performance year end that could impact on the performance statement reporting milestones statement. The Australian auditing standards 15
require the auditor to obtain confirmation of such representations in writing in the form of a management representation letter signed by the CEO and principal accounting officer. This is usually requested at the end of the audit prior to certification of the performance statement. Checklist for audit Box 6 Before the audit, the council must ensure: the performance statement has been drafted and includes all the indicators, measures, results and other information prescribed by the Act and regulations the results of each indicator and measure is supported by copies of documentation identifying the data source of the numerator and denominator and has been collated centrally information provided as source data by third parties is robust, the source of the data is evident and the calculation of the measures is supported by copies of documents the explanation of material variations in the results is capable of substantiation, is supported by adequate source documentation and the basis for identifying the materiality threshold for each indicator and measure has been documented the draft performance statement including the results, explanation of material variations and supporting documentation has been reviewed by the relevant service area director the draft performance statement including the results and explanation of material variations has been reviewed by the principal accounting officer, CEO and EMT staff in each service area are aware that the audit is being conducted and additional information may be requested (the auditor has authorisation to request access to confidential file data) third party data providers are aware that the audit is being conducted, that their information is subject to audit and they will respond to any additional information requests from the auditor the basis for a decision to not report the results of the indicators and measures for a funded service in the performance statement, is documented and is available for review by the auditor. 16 Local Government Better Practice Guide Performance Statement
5 Performance Statement (2014-15 Model) Victorian City Council Performance Statement For the year ended 30 June 2015 17
5 Performance Statement (2014-15 Model) Performance Statement For the year ended 30 June 2015 Ref Reg 17(1) Description of municipality The Victorian City Council (the council) is situated on the south-eastern fringe of the Melbourne metropolitan area and has a significant rural and horticultural hinterland. It includes more than 30 communities stretching from the foothills of the Dandenong ranges in the north to the shores of Western Port Bay in the south. The council is at the ‘front’ of Melbourne’s south east growth corridor which stretches in a narrow band along the Princes Highway. The main industries include food manufacturing, agriculture, meat and meat product manufacturing, motor vehicle and part manufacturing. The council covers an area of 1281 square kilometres and has a population of 77,000 which is expected to grow to 142,000 over the next 20 years. During the financial year council experienced significant rainfall resulting in wide areas of flooding across the municipality. Extensive works were required to rectify flood damaged infrastructure. 18 Local Government Better Practice Guide Performance Statement
Sustainable Capacity Indicators For the year ended 30 June 2015 Ref Results Reg Indicator/measure 2015 Material Variations 15(3) Own-source revenue Sch3 Own-source revenue per head of $990 No material variations municipal population 16(1) [Own-source revenue / Municipal 17(2) population] Recurrent grants Recurrent grants per head of $198 The Financial Assistance Grants increased in the municipal population current year following a period of strong population [Recurrent grants / Municipal growth population] Population Expenses per head of municipal $1,190 No material variations population [Total expenses / Municipal population] Infrastructure per head of municipal $6,390 No material variations population [Value of infrastructure / Municipal population] Population density per length of road 180 No material variations [Municipal population / Kilometres of local roads] Disadvantage Relative socio-economic disadvantage 8 No material variations [Index of Relative Socio-economic Disadvantage by decile] Definitions “population” means the resident population estimated by council “adjusted underlying revenue” means total income other than — “own-source revenue” means adjusted underlying revenue other than revenue that is not under the control (a) non-recurrent grants used to fund capital of council (including government grants) expenditure; and “relative socio-economic disadvantage”, in relation to (b) non-monetary asset contributions; and a municipality, means the relative socio-economic (c) contributions to fund capital expenditure from disadvantage, expressed as a decile for the relevant sources other than those referred to in paragraphs financial year, of the area in which the municipality (a) and (b) is located according to the Index of Relative Socio- “infrastructure” means non-current property, plant and Economic Disadvantage (Catalogue Number equipment excluding land 2033.0.55.001) of SEIFA “local road” means a sealed or unsealed road for which “SEIFA” means the Socio-Economic Indexes for Areas the council is the responsible road authority under the published from time to time by the Australian Bureau of Road Management Act 2004 Statistics on its Internet website “unrestricted cash” means all cash and cash equivalents other than restricted cash. 19
5 Performance Statement (2014-15 Model) Service Performance Indicators For the year ended 30 June 2015 Ref Results Reg Service/indicator/measure 2015 Material Variations 15(1) Governance Sch3 Satisfaction 16(1) Satisfaction with council decisions 60 The council introduced an Engagement Policy and Guidelines in 2013 which has a strong focus on 17(2) [Community satisfaction rating out of consulting with the community over major decisions 100 with how council has performed in making decisions in the interest of the community] Statutory Planning Decision making Council planning decisions upheld at 100% The council introduced a number of new land use VCAT planning policies during 2013 and 2014 including height restrictions and heritage overlays [Number of VCAT decisions that did not set aside council’s decision in relation to a planning application / Number of VCAT decisions in relation to planning applications] x100 Economic Development Economic activity Change in number of businesses 10% A major industrial estate was opened in the north of the municipality in early 2014 increasing the number [Number of businesses with an ABN of businesses in the current year in the municipality at the end of the financial year less the number of businesses at the start of the financial year / Number of businesses with an ABN in the municipality at the start of the financial year] x100 Roads Satisfaction Satisfaction with sealed local roads 51 The council experienced significant rainfall and subsequent flooding of major local roads during [Community satisfaction rating out of the current year which resulted in a long period of 100 with how council has performed detours during the reconstruction on the condition of sealed local roads] Libraries Participation Active library members 15% No material variations [Number of active library members / Municipal population] x100 20 Local Government Better Practice Guide Performance Statement
Ref Results Reg Service/indicator/measure 2015 Material Variations Waste Collection Waste diversion Kerbside collection waste diverted 82% No material variations from landfill [Weight of recyclables and green organics collected from kerbside bins / Weight of garbage, recyclables and green organics collected from kerbside bins] x100 Aquatic facilities Utilisation Utilisation of aquatic facilities 12 The council constructed a new indoor aquatic facility [Number of visits to aquatic facilities / in 2013 to service the population growth being Municipal population] experienced in the west of the municipality Animal management Health and safety Animal management prosecutions 16 The council’s policy was changed in 2013 in relation to dog attacks from legal action to mediation [Number of successful animal management prosecutions] Food safety Heath and safety Critical and major non-compliance 100% No material variations notifications [Number of critical non-compliance notifications and major non- compliance notifications about a food premises followed up / Number of critical non-compliance notifications and major non-compliance notifications about food premises] x100 Home and community care Participation Participation in HACC service 30% No material variations [Number of people that received a HACC service / Municipal target population for HACC services] x100 Participation Participation in HACC service by CALD 24% No material variations people [Number of CALD people who receive a HACC service / Municipal target population in relation to CALD people for HACC services] x100 21
5 Performance Statement (2014-15 Model) Ref Results Reg Service/indicator/measure 2015 Material Variations Maternal and child health Participation Participation in the MCH service 81% No material variations [Number of children who attend the MCH service at least once (in the year) / Number of children enrolled in the MCH service] x100 Participation Participation in the MCH service by 64% The Commonwealth Government funded a 4 Aboriginal children year campaign commencing in 2012 focusing on [Number of Aboriginal children who engagement with Aboriginal mothers attend the MCH service at least once (in the year) / Number of Aboriginal children enrolled in the MCH service] x100 Definitions “HACC service” means home help, personal care or community respite provided under the HACC program “Aboriginal child” means a child who is an Aboriginal person “local road” means a sealed or unsealed road for which the council is the responsible road authority under the “Aboriginal person” has the same meaning as in the Road Management Act 2004 Aboriginal Heritage Act 2006 “major non-compliance outcome notification” means a “active library member” means a member of a library who notification received by a council under section 19N(3) has borrowed a book from the library or (4) of the Food Act 1984, or advice given to council “annual report” means an annual report prepared by a by an authorized officer under that Act, of a deficiency council under sections 131, 132 and 133 of the Act that does not pose an immediate serious threat to public “class 1 food premises” means food premises, within the health but may do so if no remedial action is taken meaning of the Food Act 1984, that have been declared “MCH” means the Maternal and Child Health Service as class 1 food premises under section 19C of that Act provided by a council to support the health and “class 2 food premises” means food premises, within the development of children within the municipality from meaning of the Food Act 1984 , that have been declared birth until school age as class 2 food premises under section 19C of that Act “population” means the resident population estimated by “Community Care Common Standards “means the council Community Care Common Standards for the delivery “target population” has the same meaning as in the of HACC services, published from time to time by the Agreement entered into for the purposes of the Home Commonwealth and Community Care Act 1985 of the Commonwealth “critical non-compliance outcome notification” means a “WorkSafe reportable aquatic facility safety incident” notification received by council under section 19N(3) or means an incident relating to a council aquatic facility (4) of the Food Act 1984 , or advice given to council by an authorized officer under that Act, of a deficiency that that is required to be notified to the Victorian WorkCover poses an immediate serious threat to public health Authority under Part 5 of the Occupational Health and “food premises” has the same meaning as in the Food Act Safety Act 2004. 1984 “HACC program” means the Home and Community Care program established under the Agreement entered into for the purpose of the Home and Community Care Act 1985 of the Commonwealth 22 Local Government Better Practice Guide Performance Statement
Financial Performance Indicators For the year ended 30 June 2015 Ref Results Forecasts Reg Dimension/indicator/measure 2015 2016 2017 2018 2019 Material Variations 15(2) Operating position Sch3 Adjusted underlying result 16(1) Adjusted underlying surplus (or deficit) 2% 5% 8% 12% 15% The result for this measure is expected to increase by 13 16(2) [Adjusted underlying surplus (deficit)/ percentage points over the 4 year period to 2019. The Adjusted underlying revenue] x100 improving trend from over the 4 year forecast period is due to 17(2) the introduction of cost containment measures in 2015 and rate increases above CPI to address council’s renewal gap 17(3) Liquidity Working capital Current assets compared to current 225% 185% 187% 184% 190% The result for this measure is expected to decrease by 40 liabilities percentage points in 2016. The significant decrease in 2016 is due to unspent flood emergency grants being on hand at the [Current assets / Current liabilities] end of the 2015 financial year x100 Unrestricted cash Unrestricted cash compared to 55% 45% 47% 44% 60% No material variations current liabilities [Unrestricted cash / Current liabilities] x100 Obligations Loans and borrowings Loans and borrowings compared to 61% 55% 49% 43% 37% The result for this measure is expected to decrease by rates 24 percentage points over the 4 year period to 2019. The [Interest bearing loans and borrowings decreasing forecast trend reflects the scheduled repayment of / Rate revenue] x100 debt over the four period Loans and borrowings repayments 8% 7% 6% 5% 4% The result for this measure is expected to decrease by compared to rates 4 percentage points over the 4 year period to 2019. The [Interest and principal repayments on decreasing forecast trend reflects the scheduled repayment of interest bearing loans and borrowings debt over the four period / Rate revenue] x100 23
24 Ref Results Forecasts Reg Dimension/indicator/measure 2015 2016 2017 2018 2019 Material Variations Indebtedness Non-current liabilities compared to 56% 57% 57% 58% 58% No material variations own source revenue [Non-current liabilities / Own source revenue] x100 Asset renewal Asset renewal compared to 82% 94% 100% 100% 100% The result for this measure is expected to increase by 18 depreciation percentage points by 2017. The increasing trend reflects measures taken since 2014 to address the asset renewal gap [Asset renewal expenses / Asset through rate increases above CPI depreciation] x100 Local Government Better Practice Guide Performance Statement Stability Rates concentration Rates compared to adjusted 60% 61% 61% 62% 62% No material variations underlying revenue [Rate revenue / Adjusted underlying revenue] x100 Rates effort Rates compared to property values 0.4% 0.4% 0.4% 0.4% 0.4% No material variations [Rate revenue / Capital improved value of rateable properties in the municipality ] x100 Efficiency Expenditure level Expenses per property assessment $2,830 $2,870 $2,950 $3,005 $3,012 The result for this measure is expected to increase by $182 per assessment by 2019. The slowing upward trend reflects cost [Total expenses / Number of property containment measures taken by council since 2014 resulting in assessments] forecast increases in expenses below CPI
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