Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th

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Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Livingston County 2021 Enrollment
2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th

Livingston County | 2021 Open Enrollment
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Agenda

1.  Annual Enrollment
2.  2021 Updates
3.  Medical Plans
    Health Savings Accounts
    Blue Cross Online Visits (telehealth)
4. Dental Plans
5. Vision Plans
6. Health Care Blue Book
7. Flexible Spending Accounts
8. CIGNA Life, Disability, and Voluntary Benefits
9. Health Advocate
10. Pet Insurance
11. Ulliance Employee Assistance Program
12. What You Need To Do!
13. Wrap Up

Livingston County | 2021 Open Enrollment            2
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Annual Open Enrollment

This year we will be having a Passive enrollment. This means you do not need to re-enroll
and your 2020 benefit elections will carry-over into 2021.
You Must Enroll If…
 …you wish to participate in the Healthcare or Dependent Care FSA (you must make a new election
  every year as these do not carry-over)
 …add or delete dependent(s)
 …elect a new plan or make changes to your benefits

Changes are effective January 1, 2021 and remain in effect through December 31, 2021
unless you experience one of the following mid-year changes:
 Birth or adoption of a child

 Marriage or divorce                                            You must notify
                                                                    Human
 Dependent gains or loses eligibility                          Resources within
                                                                 30 days of the
 Change in spouse’s employment status
                                                                event to make a
                                                                 change in your
                                                                   elections!

Livingston County | 2021 Open Enrollment                                  3
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
2021 Updates

 Livingston County will continue to offer a full suite benefit package, including maintaining current
  coverage levels with Blue Cross Blue Shield of Michigan for medical and prescription drug coverage
     – CIGNA claims advocacy services are provided via CIGNA Health Advocate
     – Life and Disability coverage remains with CIGNA
     – Employee Assistance Program (EAP) services will continue being provided via Ulliance

 Livingston County has decided make change to your voluntary Vision coverage. MetLife will be the
  new carrier for 2021. MetLife offers a very robust plan design as well as an extensive provider
  network within our region. This change will add Costco and Walmart as participating providers for
  2021.
     – If you are currently enrolled with EyeMed, your enrollment information will automatically roll over to
       MetLife if you do not log into ESS to make changes for 2021.
 Rollover for your Flexible Spending Account has been increased by $50. This change will allow for up
  to $550 of unused funds to roll into your 2021 account. This applies to both the Medical
  Reimbursement Account and the Limited Purpose Medical Reimbursement Account.

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Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Medical Insurance

 All Medical Plans are administered by Blue Cross Blue Shield of Michigan
  (BCBSM)
 Livingston County offers various medical plan options (varies based on
  bargaining units)
 We will be offering the same coverage as we did in 2020:
          – PPO 4
          – PPO 6
          – PPO 1 (only available to some union groups)
          – High Deductible Health Plan (only available to non-union employees)

Livingston County | 2021 Open Enrollment                               5
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
When Choosing A Plan…Consider the ABC’s

A. Ask yourself: would you rather pay for coverage up front (via premiums paid through payroll
   deduction) or at the point of service when seeing a physician or paying for a medical service

B. Budget accordingly. Can you afford to pay your deductible if you incur a large expense early in the
   year?

C. Consider your previous years’ medical expenses and your known 2021 medical events (planned
   surgeries, pregnancies, etc.) when choosing a plan

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Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Medical Plans – Blue Cross Blue Shield of Michigan
                                                                                                                High Deductible*
                                                                                        Union Only:
                                              PPO4                 PPO6                                        Health Plan – HDHP
                                                                                           PPO1
                                                                                                                  (Non-Union)
                                                                                                                    $2,000 Single
                                        $500 Single              $250 Single
Deductible                                                                                   N/A                    $4,000 Family
                                        $1000 Family             $500 Family
                                                                                                               (**Aggregate deductible)

                                    You Pay 20% after    You Pay 10% after deductible
Coinsurance                                                                                  N/A             You Pay 20% after deductible
                                     deductible is met             is met

Coinsurance Max
                                        $2,000 single           $1,250 single
                                                                                             N/A                         N/A
Includes deductible and                 $4,000 family           $2,500 family
coinsurance

Total Out-of-Pocket
Max
                                       $6,350 Single           $6,350 Single            $6,350 Single               $3,000 Single
Includes, deductibles,
                                       $12,700 Family          $12,700 Family           $12,700 Family              $6,000 Family
coinsurance, fixed
dollar copays and RX
Copays

Office Visits                                $10 copay            $10 copay             Varies by B/U            20% after deductible

                                                                                                                  $49 copay/visit until
                                                                                                              deductible is met; $0 copay
Online Visits                                No copay             No copay                No copay
                                                                                                               after deductible plus 20%
                                                                                                                    coinsurance/visit

                                                                                                                ***$500 Rx preventive
Prescription Drugs                       $2/$25/$50             Varies by B/U           Varies by B/U        $10/$40/$80 (after deductible
                                                                                                                       is met)

  Livingston County | 2021 Open Enrollment                                                               7
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Health Savings Account (HSA) – Non-Union Only

 Administered by HealthEquity in partnership with BCBSM

 What is an HSA?
     – A tax-advantaged medical savings account; contributions are made pre-tax
       and funds can be used to pay for qualified medical expenses
     – Must be in a qualified high-deductible health plan (HDHP) in order to
       contribute to an HSA

 Questions About Your HSA?
     – Call HealthEquity member services (877-284-9840)
     – If you have questions about your medical coverage, call the Customer
       Service number on the back of your Blue Cross ID card

Livingston County | 2021 Open Enrollment                        8
Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Health Savings Accounts – Key Rules
Rules of Participating in an HSA:
 Must be enrolled in Livingston County’s HDHP (a qualified HDHP/HSA plan)
 Cannot be enrolled in another health plan that is not qualified (i.e. Medicare, secondary on spouse’s
  plan, etc.) and cannot be claimed as a dependent on someone else’s tax return (dependent children
  can draw from your account, but cannot open their own accounts)
 Money in your account must only be used for “qualified medical expenses”
 Cannot have a Flexible Spending Account (FSA) – any FSA balances must be liquidated/spent.
 You have the option of enrolling in a Limited-Purpose FSA (for qualified dental and vision expenses
  ONLY)

Advantages of an HSA:
 Portability and flexibility
      –      You own the account
      –      Funds rollover – NOT a “use it or lose it” account
      –      Both annual employer contributions and employee contributions (up to IRS limit)
      –      Lowers your taxable income;
      –      Tax free interest growth; Tax free investment growth; Tax free withdrawals for
             Qualified Medical Expenses
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Livingston County 2021 Enrollment - 2021 Annual Enrollment begins Monday, October 19th and continues through Friday, October 30th
Health Savings Account 2021 Contribution Limits
                                    IRS Maximum    Funding       Match
                                    Total          Provided By   Provided By     Maximum Individual
                                    Contribution   Employer      Employer        Contribution Allowed
                                    Amount         (Livingston   (Livingston     After Livingston
     Tier                           Allowed        County)       County)         County Contribution

     Single                         $3,600         $500          $500            $2,600*
     2 Person                       $7,200         $1,000        $1,000          $5,200*
     Family                         $7,200         $1,000        $1,000          $5,200*
   *Please note an additional $1,000 in catch-up contributions can be made if you are age 55 or older

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Health Savings Accounts – Using Your Funds

How to Access HSA Funds:
    Online
         –     Use your member portal to pay providers electronically
         –     Mobile App
         –     Use a linked personal bank account to pay, then reimburse online from your HSA

    HSA Debit Card
         –     Swipe HSA debit card at time of service
         –     When you receive your bill from your provider you may write in your card number

Unused Funds:                                                              Remember to
                                                                            keep your
    Unused funds stay with you; save for retirement                         receipts!
    Interest accrues tax free
    Invest any balance in excess of $2,000
         –     HealthEquity offers a selection of mutual funds and bonds; Investments are tax free

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Blue Cross Online Visits (Telehealth)

Livingston County’s Telehealth Solution:
 No fees or copays when seeing a doctor (except those in the HDHP plan - $49 copay
    until you’ve hit your deductible)
                                                               Online care is useful
 Utilize for you or your covered dependents                   for nonemergency
                                                              illnesses, such as:

                                                                      Sinus and
                                                                       respiratory
                                                                       infections
                                                                      Colds, flu and
                                                                       seasonal allergies
                                                                      Headache
                                                                      Strains and sprains
                                                                      Pinkeye
                                                                      Rashes
                                                                      Behavioral health

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Dental Plans – Blue Cross Blue Shield of Michigan

  Service                                  Union Benefit     Non-Union & Court Benefit
  Preventive                                   100%                     100%

  Basic                                         50%                      80%

  Major                                         50%                      50%

  Orthodontia (to age 19)                   Not covered               Not covered

  Maximum                                  $1,200 Annually        $1,200 Annually

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Blue365

Blue Cross Blue Shield of Michigan members can score big savings on a variety of
health-related products and services from businesses in Michigan and across the
United States.

Member Discounts with Blue365 offers exclusive deals on things like:
 Fitness and wellness: Health magazines, fitness gear and gym memberships
 Healthy eating: Cookbooks, cooking classes and weight-loss programs
 Lifestyle: Travel and recreation
 Personal Care: Lasik and eye care services, dental care and hearing aids

Show your Blue Cross Network ID card at participating local retailers or use an offer
code online to take advantage of these savings

For a full list of discounts, click on Member Discounts with Blue365 from bcbsm.com

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Blue365 (cont.)

Through the Blue365 discount program, some hearing service discounts are available to you.

Below is an example of the current offerings:

 BCBSM is constantly updating their vendor partners. Discounts change frequently.
 Make sure to check out Member Discounts with Blue365 from bcbsm.com

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MetLife Vision

                                                                         In-network benefits for a wide range of covered services,
                                                                         including some not typically standard with other plans
                                                                         • Ultraviolet (UV) Coating
                                                                         • Polycarbonate (shatter resistant) lenses
                                                                           for children
                                                                         • Fixed copays on popular lens options

                                                                         Access to thousands of private practice providers
                                                                         and top optical chains like Costco® Optical, Sam’s Club,
                                                                         Visionworks, Wal-Mart, RX Optical and more
                                                                         Choice of eyewear from classic styles to the
                                                                         latest designer frames
                                                                         • Network private practice providers provide
                                                                           over 200 options for eyewear
                                                                         • Shop online to use vision benefits at eyeconic.com, an in-
                                                                           network online retailer of eyeglasses and contacts

                                                                         Out-of-network coverage
Your actual savings by enrolling in the MetLife Vision Plan will depend on various factors, including plan premiums, number of visits to an eye care professional by your family
per year and the cost of services and materials received. Be sure to review your Schedule of Benefits for your plan’s specific benefits and other important details.

All lens options are available at participating private practice provider offices, and maximum copays and pricing are subject to change without notice. Please check with your
provider for details and copays applicable to your lens choice. Please contact your local Costco to confirm the availability of lens options and pricing prior to receiving services.
Additional discounts may not be available in certain states.

Livingston County | 2021 Open Enrollment                                                                                                     16
MetLife Vision (cont.)

                                                                 Out-of-Network
  Benefit Type                             In-Network Coverage                         Frequency
                                                                 Reimbursement

  Eye Examination
  (one per frequency)
   • Comprehensive exam                         $0 copay          $45 allowance        12 months
     of visual functions
     and prescriptive
     corrective eyewear

  Materials/Eyewear
  (either glasses or contacts                   $10 copay         $30 allowance        12 months
  allowed per frequency)

                                                                 Covered up to:
  Standard Corrective Lenses
   •   Single vision
                                                                  $30 allowance
   •   Lined bifocal                            $10 copay         $50 allowance        12 months
   •   Lined trifocal                                             $65 allowance
   •   Lenticular
                                                                 $100 allowance

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MetLife Vision (cont.)

                                                                                Out-of-Network
  Benefit Type                                In-Network Coverage                                          Frequency
                                                                                Reimbursement
  Standard Lens Options1
                                                                               Applied to the allowance
   • Ultraviolet coating                             Covered in full              for the applicable        12 months
   • Polycarbonate                                                                  corrective lens
     (child up to age 18)

   • Progressive Standard                           Up to $55 copay                $50 allowance            12 months

                                           • Single vision up to $31 copay,
   •   Polycarbonate (adult)
                                             Multifocal up to $35 copay        Applied to the allowance
   •   Scratch-resistant coating
                                           • Up to $17 - $33 copay                for the applicable        12 months
   •   Anti-reflective coating
                                           • Up to $41 - $85 copay                  corrective lens
   •   Photochromic
                                           • Up to $47 - $82 copay

  Frame Allowance
  (20% off the additional amount                    $130 allowance
  when patients choose a frame             $150 allowance on featured frames
  that exceeds the allowance.
  Available from all in-network                                                    $70 allowance            12 months
  providers, except Costco, Wal-Mart
  and Sam’s Club.)                                   $70 allowance
   • Costco, Wal-Mart, Sam’s Club

Livingston County | 2021 Open Enrollment                                                              18
MetLife Vision (cont.)

                                                                                      Out-of-Network
  Benefit Type                                In-Network Coverage                                                       Frequency
                                                                                      Reimbursement

  Contact Lenses                              Standard or premium fit:               Applied to allowance
                                                                                                                         12 months
  • Fitting and Evaluation                    copay not to exceed $60                 for contact lenses

   • Elective Lenses                               $130 allowance                      $105 allowance                    12 months

                                                 Covered in full after
   • Necessary                                                                         $210 allowance                    12 months
                                                  eyewear copay

   • Additional Lens                       • Average 20-25% savings on all other lens enhancements
     Enhancements1
                                           • 20% off the cost for additional pairs of prescription glasses and non-prescription
   • Additional Discounts on                 sunglasses, including lens options.
     Glasses and Sunglasses
                                           • Discounts averaging 15% off the regular price or 5% off a promotional offer for laser
   • Laser Vision Correction2                surgery including PRK, LASIK and Custom LASIK. Discounts only available from
                                             MetLife participating facilities.

Livingston County | 2021 Open Enrollment                                                                    19
MetLife Vision (cont.)

                                     Visit the Vision Health Library at
                                     metlife.com/mybenefits or visionhealthlibrary.com

                                                      Site contains articles and information
                                                      on Vision Health topics
                                                      • Common vision problems and diseases
                                                      • When to go for an eye exam and how to prepare
                                                        for one
                                                      • Common questions and in-depth information on
                                                        vision facts and stats
                                                      • Sections that focus on children’s, women’s and
                                                        senior’s eye health
                                                      • And more

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Healthcare Bluebook
Shop For Your Healthcare

                                           Healthcare Bluebook is your healthcare
                                           transparency solution to…

                                              …help you shop for care, compare facilities,
                                               save money on healthcare services, and
                                               earn rewards.
                                              …save money on your large out-of-pocket
                                               healthcare expenses

                                           The HCBB web and mobile applications make it
                                           EASY TO SAVE MONEY ON HUNDREDS OF
                                           THE MOST COMMON MEDICAL SERVICES
                                           AND PROCEDURES by showing you the cost
                                           ranges in your area, and providing you with a
                                           selection of fair price facilities.

                                                           Healthcare
                                                         Bluebook is a
                                                        FREE service for
                                                         members and
                                                         their covered
                                                          dependents.

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Flexible Spending Accounts

Administered by Navia Benefits Solutions
 Two accounts offered:
     – General-purpose Health FSA (if you or your spouse are not contributing to a Health
       Savings Account)
     – Dependent Care FSA
 Your contributions are taken pre-tax out of your paycheck in equal amounts
  throughout the year and not included on your W-2 form as taxable income.

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Healthcare FSA
Save money on your out-of-pocket medical expenses, including office visit
copays, deductibles, and other medical, dental, and vision expenses!

                                                                                 By contributing
                                                                                 money to an FSA…

                                                        Use It Or Lose It! All   …you are lowering your
                                                          claims must be         adjusted gross income
                           Helps you pay for
                                                        submitted by March       through the pre-tax
                         out-of-pocket medical
                                                          31st for claims
                               expenses
                                                         incurred through
                                                                                 contributions you
                                                            12/31/2020           make. Through this tax
                                                                                 savings, you will save,
                                                                                 on average, 30% on
                                                                                 eligible healthcare
     Full election is                      Eligible to roll over                 expenses by using an
  available to you on a                    up to $550 of your
   Benefits debit card                     remaining balance
                                                                                 FSA!
    on January 1st                              into 2021

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Dependent Care FSA
A Dependent Care FSA (DCFSA) is a pre-tax benefit account used to pay for
eligible dependent care services, including, but not limited to: preschool,
summer day camp, before or after school programs, and child daycare.

                                                Helps you pay         If you’re married,
                                             expenses for care of     your spouse must
                                             a dependent so that    also work or be a full-
                                                you can work.            time student.

                                                         You must contribute
                                 You can contribute a
                                                         the money into your
                                  maximum of $5,000
                                                          account via payroll
                                 into your Dependent
                                                         deduction before the
                                  Care FSA. This is a
                                                           money becomes
                                   family maximum.
                                                           available to you.

Livingston County | 2021 Open Enrollment                                              24
Limited Purpose FSA

For those enrolled in the HDHP with HSA, you have the opportunity to enroll in the Limited-Purpose FSA
through Health Equity.
 LFSA allows you to contribute additional pre-tax dollars to use for Dental and Vision expenses only

     – The LFSA lets you spend pre-tax money on dental and vision expenses while keeping your HSA
       funds for medical and pharmacy expenses.
     – Should you elect the LPFSA, you will have two debit cards: one for your FSA and one for your
       Limited Purpose account

                                           Before you enroll in an HSA or LPFSA,
                                           you cannot have any money in your FSA.
                              NOTE         Per IRS guidelines, you must liquidate
                                           your account prior to 1/1 if electing the
                                           HDHP/HSA plan.

Livingston County | 2021 Open Enrollment                                      25
CIGNA Basic Life Insurance + AD&D

 Your Basic Life and Accidental Death & Dismemberment benefit is paid for by Livingston County.
  Coverage is insured by Cigna.
 Your benefit varies depending on bargaining unit – please refer to your benefit guide for your specific
  benefit amount.
 Benefit reductions apply for employees age 70 and older. Please see Human Resources with any
  questions.
                                                                                       CIGNA
 Benefit Level
 Eligibility                               Class 1 Paramedics
                                           Class 2 MAPE Court Members
                                           Class 3 MAP Sergeants
                                           Class 4 MAPE 911 Dispatch Members
                                           Class 5 LCDSA Deputies, Corrections Officers and Detectives
                                           Class 6 MAP lieutenants
                                           Class 7 Non-Union Members, Elected Officials and Judges
 Employee Life/AD&D                        Base Life:
                                           Class 1 - $40,000
 Benefit Amount                            Class 2 - 2 times your Annual Earnings rounded to the next higher multiple of $1,000, if not
                                           already a multiple of $1,000. Maximum: $200,000
                                           Class 3 - $40,000
                                           Class 4 - 1 times Annual Earnings rounded to the next higher multiple of $1,000. Maximum:
                                           $500,000.
                                           Class 5 - $90,000
                                           Class 6 - $50,000
                                           Class 7 - 1 times your Annual Earnings, rounded to the next higher multiple of
                                           $1,000, if not already a multiple of $1,000. Maximum: $500,000

                                           Base AD&D:
                                           All Classes Amount equal to Base life amount

Livingston County | 2021 Open Enrollment                                                                   26
CIGNA Voluntary Term Life Insurance + AD&D

 You may elect to purchase additional insurance through Cigna:

  Your benefit varies depending on bargaining unit - please refer to your benefit guide for you specific
   benefit amount.
  Benefit reductions apply for employees age 70 and older. Please see Human Resources with any
   questions.

 Additional financial resources if you pass away from a covered circumstance:

     Valuable- help your family cover expected and unexpected costs and living expenses
     Easy- if you apply during your enrollment period, you may not have to answer medical questions
     Portable- you can take your coverage with you if you retire or leave your company prior to age 70
     Waiver of Premium- if you become disabled prior to age 60, premium payments are waived
     Accelerated life insurance benefits- you can receive the lesser of 75% up to $500,000 if you’re
      diagnosed with a terminal condition

Notes:
1. Coverage elections above the guaranteed issue amount require medical underwriting.
2. Higher rates may apply.
3. No premium payments are required if you become continuously totally disabled for the time period specified in your Policy Certificate.
   Refer to the plan materials for more specific information, including your plan’s definition of disability.
4. Accelerated death benefits reduce the life insurance death benefit and are payable up to the maximum specified by your plan. See your
   plan materials for details and diagnosis requirements.

 Livingston County | 2021 Open Enrollment                                                                                  27
CIGNA Disability Insurance (STD and LTD)

Disability insurance replaces part of your paycheck when you can’t work for a period of time due to a
covered illness or injury. It gives you and your family additional financial protection

 If you become disabled, you use it like a paycheck to help pay for:
  – Day-to-day living expenses like groceries, mortgage or utilities
  – Unplanned costs like medical bills
 Your benefit varies depending on your bargaining unit – please refer to your benefit guide for your
  specific benefit amount.

Livingston County | 2021 Open Enrollment                                       28
CIGNA Voluntary Benefits (Accident, Critical Illness, Hospital Indemnity)

Voluntary benefits can provide supplemental coverage in case of an accident, illness, or hospital stay.
 Group rates
 Payroll deducted
 Choices – you select the coverage that suits the needs of you and your family

Accidental Injury (Accident) Insurance:
  – Additional coverage when accidents happen (broken bones, burns, torn ligaments, ruptured
     discs, stiches, concussions, etc.)
  – Benefits may be payable for initial treatment, ER visit, hospitalization, follow-up care
  – Off the job accidents only
  – Pays a scheduled amount to you based on the injury/accident
     • Via check
  – Portable

Livingston County | 2021 Open Enrollment                                       29
CIGNA Voluntary Benefits (cont.)

 Critical Illness:
  – Pays a lump-sum benefit directly to you upon diagnosis of a covered illness (i.e. Heart
     Attack, Stroke, Cancer, Paralysis, Coma, ALS, Parkinson’s, etc.)
     • Via check
  – What you do with your payment is up to you. Pay-outs can be used to cover anything. Some
     examples of typical expenditures include: child care, everyday household bills, treatment not
     covered by traditional insurance, travel for medical treatment, etc.
  – Benefit Election Amounts (no waiting period):
     • Employee: $5,000, $10,000, or $20,000
     • Spouse: 50% of employee election amount
     • Child: 25% of employee lection amount
  – Health Screening Benefit ($75 per calendar year)
     • Mammography, chest x-ray, cholesterol screening, etc.
  – Reoccurrence benefit
     • Additional coverage for reoccurring illness

Livingston County | 2021 Open Enrollment                                    30
CIGNA Voluntary Benefits (cont.)

 Hospital Care (Hospital Indemnity) Insurance
  – Pays a benefit for covered hospital stays resulting from injury or illness. Coverage continues
    after your first hospital stay so you have additional protection for future hospital stays.
  – You can use your money however you’d like
    • For Example: medical bills not covered by your health plan, child care, travel, other out of
       pocket expenses
  – There are no copays, deductibles, coinsurance, or network requirements
  – Additional features include:
    • Health Screen Benefit

Livingston County | 2021 Open Enrollment                                  31
CIGNA Value-Added Programs and Services

 The following are services available to all Livingston County employees:
  – My Secure Advantage
    • 30-days’ pre-paid expert money-coaching for all types of financial planning and challenges,
        Identity theft prevention and fraud resolution services, online tools for state-specific wills and
        other important legal documents
  – CIGNA Health Rewards
    • Discounts on health and wellness services, including vision and hearing care, diet programs,
        fitness centers, massage, chiropractic care and acupuncture.
  – Health Advocacy Services (more on this later!)
    • Personalized assistance to help employees and their family members (including parents and
        parents-in-law) navigate a wide range of health care and health insurance challenges.
  – CIGNAassurance
    • Free, interest-bearing account for claim payments of $5,000 or more, and access to Life
        Assistance, My Secure Advantage and Healthy Rewards for beneficiaries
  – CIGNA Secure Travel
    • A comprehensive worldwide travel assistance program that includes pre-trip planning and
        emergency assistance to covered persons while traveling 100+ miles from home

  *These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Customers are
   required to pay the entire discounted charge for any discounted products or services available through these programs. Programs are provided
   through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the
   applicable client program description, and are subject to change. Program availability may vary by plan type and location, and are not available
   where prohibited by law.

Livingston County | 2021 Open Enrollment                                                                                                 32
CIGNA Advocacy – Health Advocate

CIGNA Advocacy is there to get you the answers you need when you need them as you
navigate the complex world of healthcare.

Help for you and your family is just a phone call away…get 24/7 support from Health
Advocate by calling 866-799-2725

Services Include:
–    Find a doctor based on your needs
–    Locate specialists, schedule appointments
–    Answer questions about diagnoses, test results, treatment medications
–    Address questions and concerns related to your medical bills
–    Find options for non-covered and alternative health services
–    Clarify and get help applying for Medicare, Medicare Supplement insurance, and Medicaid
–    Coordinate care among multiple providers
–    Get assistance with special needs services
–    Find in-home care, adult day care, group homes, and assisted living + long term care

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Pet Insurance – Nationwide

Livingston County | 2021 Open Enrollment   34
Pet Insurance – Nationwide (cont.)

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Employee Assistance Program – Ulliance

                                           Available services include:

                                           •   Counseling (telephonic and
                                               face-to-face)
                                           •   Support for your family
                                           •   Legal & Financial Services
                                           •   Work-Life Resources

                                           Call 800-488-8326 for assistance!

                                                    Don’t forget
                                                     to mention
                                                    you work for
                                                      Livingston
                                                       County!

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Employee Assistance Program – Ulliance (cont.)

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Open Enrollment Next Steps!

 This year’s enrollment will be passive – you do not need to complete the online enrollment unless you
  are electing the Healthcare or Dependent Care Reimbursement Account or electing new or changing
  current coverage (i.e. switching medical plans, adding critical illness, etc.)

 Login to your employee Portal to make changes to your benefits no later than 10/30/2020 (this is the
  last day of Open Enrollment). ESS will be open from Monday, 10/19/2020 – Friday, 10/30/2020.

 If you are enrolling for Life or Disability coverage for the first time, or you are increasing your voluntary
  coverage amounts, Evidence of Insurability may be required. Your coverage will not be effective until
  you have been approved.

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Employee Portal

1.     Go to www.livgov.com and click on Employees in the upper right ribbon

2.     Next you will need to login with your employee information.

3.     Once in your employee portal click on Employee Self Service

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Employee Portal (cont.)

4.     Next click on Benefits

5.     Then you will need to click on the Open Enrollment link

6.     You will now be ready to select your 2021 Benefits

7.     Once completed, click Continue

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Wrap Up
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