Living with Dementia: Information and Community Resources
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VERSION 2 23/05/2022 www.southernhealth.nz Page 2 of 15 Living for today planning for tomorrow. Liz and Marrylln look over an Advance Care Plan.
Contents Advance Care Planning............................................ 4 Meal Services ...................................................................... 7 Alzheimer’s Society Otago ...................................... 4 Personal Safety Devices ...................................................... 8 Alzheimer’s Society Southland ................................ 4 Respite Care ........................................................................ 9 Carer Support ......................................................... 5 Shopping Services ............................................................... 9 Companionship Services ......................................... 5 Social Opportunities .......................................................... 10 Enduring Power of Attorney .................................... 5 Support and Advice ........................................................... 11 Home Support Services........................................... 6 Transport Services............................................................. 12 Hospice and end of life services .............................. 7 Feedback for SDHB Services .............................................. 13 Learning Opportunities ........................................... 7 This document .................................................................. 13 Page 3 of 15
Advance Care Planning Alzheimer’s Society Otago Alzheimer’s Society Southland Advance Care Planning (ACP) is a process of Alzheimer’s Otago supports people with dementia and Alzheimer’s Southland offers support, education and thinking about, discussing and writing down a plan their family/whānau across the Otago and Queenstown information to anyone wanting to know more about about the type of medical care and treatment you Lakes area. They have community educators based in dementia. They provide this service by offering would want to receive in the future. Dunedin, Oamaru, Alexandra and Queenstown. educational talks, information sessions, support groups and home visits to clients. It helps to make sure that your needs and wishes They offer carer support groups, one to one contact via are known, and your personal beliefs and values telephone, email or face to face, socialisation groups, Phone: (03) 214 0984 are respected about your own future health care education about living well with dementia, wandatrak Physical Address: 135 Yarrow Street Invercargill 9810 decisions. It helps guide doctors and other health pendants and some excellent written resources. Postal Address: PO Box 980 Invercargill 9840 Email: professionals in their decisions about treatment if alzheimers.southlandcsw@xtra.co.nz you become too sick to speak for yourself or are Referrals are made through GP’s, specialists, needs incapable of making decisions for yourself. assessors, social workers or the family making contact themselves. The service is free although you can If you have an Advance Care Plan which you have become a member by paying a $20 subscription and shared with your family, healthcare decision-making donations are always welcome. is also less stressful for them and your loved ones. Central Otago/Queenstown A good place to start to make an Advance Care Plan: Phone: (03) 448 9056 Address: 14-20 Centennial Avenue Alexandra 9016 www.hqsc.govt.nz/our- Email: central@alzheimersotago.org.nz programmes/advancecareplanning Dunedin/South and West Otago The Te Hokinga ā Wairua End of Life Service website Phone: (03) 471 6154 Covers advance care planning as well as a practical Physical Address: Community House 283-301 Moray guide for people facing the loss of someone close to Place Dunedin them. Postal Address: P O Box 5304 Dunedin 9058 Email: admin@alzheimersotago.org.nz www.endoflife.services.govt.nz/welcome North Otago Phone: (03) 434 9090 Address: 27 Coquet Street Oamaru, 9444 Email: north@alzheimersotago.org.nz Cognitive stimulation therapy group twice a week. Contact on the email above Page 4 of 15
Carer Support Companionship Services Enduring Power of Attorney Carer Support is a subsidy funded by the Ministry Volunteer Visitors: Supporting people living alone or An Enduring Power of Attorney (EPOA) will give you of Health or the District Health Board. It can assist unable to drive. Visit people in their homes for a peace of mind that someone you trust will make the unpaid full-time carer of a person with a chat over a cup of tea, to play a game of cards, help decisions for you, if you can’t decide for yourself. Your disability to take a break from caring for that with shopping, or share an outing. Regular contact EPOA will save your family the cost and stress of person. and company. getting a court order to make decisions about you. Carer Support is designed to be flexible. The client Age Concern There are two types of EPOA – one covering your and the full-time carer can choose to coordinate Age Concern Otago (03) 477 1040 property and the other covering your personal care their relief care, and this can be claimed for in Age Concern Otago (Central Otago) (03) 448 7075 and welfare. either half or full days. Age Concern Otago (North Otago) (03) 448 7075 Age Concern Southland (03) 218 6351 It’s important for everyone to get an EPOA. Common options may include: Email: agecon@ageconcernotago.co.nz Residential care in a facility for a pre-arranged www.ageconcernotago.com For useful information go to: number of days, support for the client within their www.superseniors.msd.govt.nz/finance-planning own home or for activities outside of the home. Enliven, Presbyterian Support Otago /enduring-power-of-attorney The client can be assessed by a Needs Assessment https://psotago.org.nz/services/in-your- Service Coordination (NASC) Agency or in some community/visiting-volunteers or ph: (03) 477 7115 circumstances, by a doctor or social worker. If eligible, then the Assessor will allocate Carer Support days. Reviews are usually done annually. Page 5 of 15
Good Partners The Good Companion Homecare & nursing organisation which specialises In home respite care, 24 hr live in care, Post Home Support Services in home and community based services. Services hospitalisation recovery support, Palliative Care, range from domestic and personal support through Home based support, Companionship There are a range of private and funded options for to specialist and complex care. www.thegoodcompanion.co.nz help at home and community activities including Ph: 0800 262 301 Phone: 021717884 household chores, showering and dressing, skin http://www.goodpartners.co.nz/ info@thegoodcompanion.co.nz care, managing medication, shopping, helping to ensure safety and security at home. Gore Foot Clinic Mobile Dental Service 53 Irk Street, Gore 9710 A Dunedin company providing specialised at-home Access Community Health dental service. 03-208 3664 Providing nursing, personal care, rehabilitation and http://www.zaara.co.nz household assistance to people in their own homes. 0274323101 Health Care NZ Ph 0800 284 663 Provide in-home and community-based health, info@access.org.nz rehabilitation, nursing, mental health and disability www.access.org.nz support. Ph: 0800 002 722 Dunedin Nursing Service www.healthcarenz.co.nz Private nursing care, social support, assistance with community activities and appointments. In home foot care www.dunedinnursingservice.co.nz Pedicare (Dunedin) Phone: (03) 476 0180 (03) 4897860 Cell: 022 628 1308 My Care Florence Nightingale www.mycare.co.nz Provider of a wide range of in-home care from short Online website to find in private home support term help through to long term 24 hour care for people with serious injuries Royal District Nursing Service Otago: (03) 470 1588 Provide home nursing and home support services to Southland: (03) 214 0666 people of all ages and cultures in their own homes. www.florence2care.co.nz 0800 736 769 www.rdns.org.nz Footsteps Podiatry Invercargill (03) 215 4666 Sui’s Finger and Toenail Grooming Service Dunedin www.footstepspodiatry.co.nz 027451748 Page 6 of 15
Learning Opportunities Hospice and end of life services Meal Services For those wishing to engage in their own further (For those with or without Dementia) study in Dementia, there are some on-line study There are a range of options for help with meals. courses available. Dunedin Meal Services: People who have dementia who require specialist • Home of St Barnabas Meals on Wheels (03) 455 palliative care access this through their GP, hospital Free on-line Dementia Training Courses 8298 Taieri Court (03) 489 6044 doctor or district nurse who can make a referral to www.dementiatrainingaustralia.com.au • Portobello Penguin Cafe (03) 478 1055 Hospice. • Outram 4 Square (03) 4861723 Wicking Dementia Research and Education Centre • Port Chalmers 4 Square (03) 472 8746 The Aged Residential Care (ARC) Cancer Nurse offers two free online courses: • BBQuick : www.bbquick.co.nz (03) 453 1000 Specialist service is available to provide regular MOOC Understanding Dementia Course • Eat L8R (Eat Later) www.eatl8r.co.nz generalist palliative care support to facilities MOOC Preventing Dementia Course • EAT Unlimited www.eat.co.nz providing hospital level care. • MADE by Foodbag: www.getmade.co.nz www.utas.edu.au/wicking Southland Meal Services: People who live in ARC and have specialist palliative • Adagio Café (Winton) deliver Monday to Friday in care needs can be referred to Hospice by their GP in MOOC stands for ‘Massive Open Online Course’ Winton (03) 2367272 the same way as people who live in their own which means studying free online with people from • Country Manor Catering (Winton) offers homes. all around the world. These courses are available at delivered meal on wheels (if eligible) or meal able different times throughout the year and are suitable to be collected from bakery Information about services and contact numbers for families, carer’s and professionals. www.countrymanor.co.nz are available on: https://www.hospice.co.nz/ Ph (03) 236 8226 • Age Concern meals, eat in dining Tuesday to Otago Community Hospice Friday. Also have takeaway meals and soup 293 North Road, North East Valley, available. Dunedin 9010, New Zealand • Forth Street Invercargill (03) 2186549 www.otagohospice.co.nz Luvlee home cooked meals and takeaways. Open contact@otagohospice.co.nz seven days a week. 278 Tay Street, Invercargill. Phone 03 473 6005 or 0800 473 6005 Ph (03) 217 0854 • Dinner Club Invercargill www.dinnerclub.co.nz Hospice Southland: • Email julie.macdonald8@gmail.com Ph (03) 216 Gate 1, Southland Hospital Grounds, Elles Road, 2988 Mob 0274 906 174 Strathern, Invercargill 9812 • Koha Kai meals available from ‘The Pantry’ in Phone: (03) 211 3081 Grace Street, South city Phone: 0800 211 3081 • Timaru Roast 33 Tay Street Invercargill www.hospicesouthland.org.nz Ph (03) 218 8988 Page 7 of 15
Meal Services Continued Consumer New Zealand list five Accredited Suppliers ADT Monitored fire alarms: of Personal Alarms that the Ministry of Social https://www.adt.com/ • Muffintops 255 Elles Road, Invercargill Development have approved for its accredited 24/7 monitored smoke and heat detection. • Ph (03) 214 0532 supplier list. You may be able to access financial • Parata Gore – meals delivered hot weekdays - assistance from Work and Income to contribute to 03-208 6303 the cost of these devices. The following suppliers are available in the South Island: Most supermarkets also have hot and frozen cooked • St Johns Medical Alarms: meals available. www.stjohn.org.nz/medical-alarms • Vital Call (Chub): www.vitalcall.co.nz • ADT Security Neva Alone: www.adt.com/medical-alarm • Red Wolf Personal Alarm: www.redwolf.net.nz/monitoring/medical-alarms • Securely (formerly called Bupa): www.securely.nz/Securelyforindependence.html Personal Safety Devices Hardware Stores also sell door/gate alarms which Do you worry that your loved one will go out alone, sound when opened. or go out for a walk and get lost? Safer Walking NZ has a website offering advice and solutions to enable a person the freedom to go walking and be Your Local Fire Brigade: part of the community, while balancing that with Your local fire brigade will install smoke alarms ways to keep people safe. and change batteries if you are unable to do this. Visit: https://saferwalking.nz/ Look in your phone book and ring them directly Phone: 027 2822510 or email: (do not dial 111) saferwalking@landsar.org.nz05 Free home fire safety visit - If you, or someone Wandering alarms and tracking systems: you know, is elderly, disabled or has a • Alzheimer’s Otago - www.alzheimers.org.nz Community Services Card, you may qualify for a • Wandersearch - www.wandersearch.org.nz free home fire safety check. Call 0800 693 473 to • Sentinel Watches - see if you’re eligible. You may qualify to have a www.sentinelwatches.co.nz free long-life, photoelectric alarm installed. • Trackimo - www.trackimo.nz Page 8 of 15
Dunedin North: (03) 467 5017 or 021 503 298 Driving Miss Daisy (Invercargill) Rachel Goodall: Respite Care Shopping Services (03) 216 7763 or 021 503 334 www.drivingmissdaisy.co.nz/franchise/invercargill As part of a clinical needs assessment, you may There are a range of options for you to have help to be offered respite care to be used in an urgent get your groceries. You can catch the Shoppers Bus, Four Square Delivery situation or for carer relief. Usually, a phone call receive 1:1 help from a companion driving service, Four Square stores may also provide a delivery to your Needs Assessment service is all that is have your groceries delivered, or you can taxi to the service – contact the 4-square store in your area. needed to put respite care in place. supermarket and have the staff help you while you Cost ranges from $3.00 - $7.50 are there. Kaikorai Valley: (03) 453 5742 Discuss a referral for Needs Assessment with Palmerston: (03) 465 1164 your GP. If you are eligible for a Needs Contact your local supermarket to see what assistance St Clair: (03) 455 7658 Assessment and respite care, your Needs they can offer. If you receive support from a home Four Square Dunedin: (03) 455 7427 Port Assessor will discuss with you when and how this support agency, they may be able to take you to the Chalmers: (03) 472 8746 might be used. Your Needs Assessor will provide supermarket. you with information about this and their contact Fresh Choice Green Island Delivery details so you know who to contact if the need Age Concern Southland Order by email or phone. $5 to deliver anywhere arises. A van is available to assist with shopping every between South Dunedin, Wakari through to Wednesday. Pick up and drop off for a gold coin Brighton. Accepts cheque, internet banking or To find your local Needs Assessment Service donation. cash. (03) 488 2317 extn line 8 Coordinator (03) 218 6351 grocery@moyles.co.nz Or discuss how to be referred for a Needs Assessment, contact the: Countdown Delivery Napthali – Shopping Service Care Coordination Centre Delivers anywhere from Milton to Palmerston, A service provided by Naphtali Activity Centre Phone 0800 627 236 (03) 470 9300 (Internal Invercargill City and Queenstown. Delivery charges (North East Valley Dunedin) for adults with 59300) can vary from $8.75 - $15.75 depending on the cost of intellectual disabilities as part of their community Postal Address: Private Bag 1921, Dunedin Email: groceries. 0800 40 40 40 outreach. (03) 473 9104, southerndhbccc@southerndhb.govt.nz Onlineshop@countdown.co.nz andrea.mckenzie@packgroup.co.nz www.shop.countdown.co.nz New World Delivery (Southland) New World, Driving Miss Daisy (Dunedin) Windsor and South City Plaza all deliver for a fee. Charging is based on time and requirements of individual’s needs. Covers Regions from Waikouaiti – Plus Bus Shopping Service (Dunedin) Tues-Fri Outram. Accepts total mobility taxi vouchers. Dunedin door-to-door services to the supermarket, ring Head Office: 0800 948 432 them to find the best run for your area. They can Dunedin South: (03) 486 2033 or 021 503 498 assist with carrying groceries, assist in the aisles if Page 9 of 15
Shopping Services Continued Once groups are established the library will have all needed, at the same time as having a social outing the groups advertised on their website so that new - all to help maintain independence and wellbeing. people can book or RSVP via the website, or $8-$12 return per person, area dependent. alternatively phone the library 03 474 3690 or email at Different suburbs on different days. 03 455 4050 library@dcc.govt.nz Day Groups plusbusshops@gmail.com Some facilities or private groups offer Day Age Concern Programmes. Day programmes are usually set up Veggie Boys Delivery Dunedin www.ageconcernotago.com/services - this has links within a facility or may be run by a private Delivers from Mosgiel to Port Chalmers Monday to to the following services: group/trust in the community. They offer a range Saturday between 2pm-6pm. Order online or by • Accredited visiting service of interesting activities/ entertainment for their phone, and spend $25 for free Delivery. (03) 477 • Independent living seminars members which would allow carers/family 7987 www.veggieboys.net • Senior Chef members an opportunity to have a break, or those • English for elders living alone an opportunity to engage with others. • Active aging centres and groups: • The Octagon Club • South Dunedin Seniors These may not be specifically set up for those with • Mosgiel Seniors Dementia but check with your Needs Assessor as it • Regular Bus Trips and annual five day holiday may be appropriate for your family member to attend. Social Opportunities adventure, monthly book chat, variety Day Care can be funded in some instances by the concert, monthly outings, gym class, walking There is a long list of social opportunities for people group, social art and crafts, line dancing, District Health Board or WINZ may also fund using wanting to connect with peers and engage in social bowls, body-beat, Tai Chi, lunch and food a Disability Allowance. Check with your local and recreational activities. These cater for people with share. Needs Assessment service or GP. a range of abilities. These are some that we know about. Also see www.eldernet.co.nz which has Enliven SupportLink Gaius Cottage (Invercargill). Day care for people information about other community resources This is a free service that matches trained volunteers with dementia to give full time carers a break. throughout NZ. with older people living in their own home. Offer Private paying options/DHB funded places: 0800 different types of assistance depending on an 26 23 01 Dementia Friendly Reading Groups individual’s needs e.g. transport to appointments, Mosgiel Elder Care, Mosgiel: (03) 489 0075 help with shopping or groceries, or regular friendship Sheen Street, Leslie Groves, Roslyn: (03) 474 1082 Dunedin Libraries in partnership with Alzheimers etc. Club Enliven: Dunedin and Ranui, Alexandra. Otago is hosting Dementia Friendly Reading Groups at Dunedin: 03 477 7115 enliven@psotago.org.nz (03) 4777115 their libraries. Invercargill 03 216 9099 GSaich@Enlivensld.nz www.psotago.org.nz/services/in-your- To register interest to attend contact: Jackie Gore 03 208 0864 POfficerYoung@enlivensld.nz community/club-enlivenClub McMillan, Reading Promotion Coordinator, 03 474 3677 or 021 594 428. Wakatipu 03 442 4408 Cherie.Morgan- Email jackie.mcmillan@dcc.govt.nz McGrory@enlivensld.nz Page 10 of 15
(03) 471 6152 or 0800 693 342 www.disabilityinfo.co.nz Day Groups continued Support and Advice Disability Information Service (Southland) There are many agencies available who offer valuable For a range of services including equipment, support, advice and equipment or aids. Club Enliven: Dunedin and Ranui, Alexandra. support to attend hospital appointments. (03) 4777115 25 Gala Street, Invercargill. Age Concern NZ www.psotago.org.nz/services/in-your-community/club- (03) 214 5000 or 0800 100 531. Age Concern is a charitable organisation dedicated enliven info@drcsouth.co.nz www.drcsouth.co.nz solely to people over 65. Age Concerns offer expertise and knowledge of all available services for older Senior Link, South Dunedin: (03) 456 4249. Dunedin Budget Advisory Service people as well as social activities. www.senior-link.org Community House 283-301 Moray Pl, Dunedin www.ageconcern.org.nz www.budgetingdunedin.co.nz Waikiwi Gardens (Invercargill) Offers a $35 a day Carers’ Society Otago pick up and drop off. Includes meals, an extra $5 Eldernet Supports family/whānau carers with one on one will purchase a meal to take home. To access information about bed support and with six support groups throughout (03) 2157200 www.waikiwigardens.co.nz availability/information about residential facilities Otago. HYPERLINK "http://www.carersotago.org.nz" and services in your area. www.eldernet.co.nz www.carersotago.org.nz Parata Day Group – 03 208 6303 Ready for Living – Eastern Southland Community Connections Centre Ready for Living coordinator can help with advocacy A community house where members of the public can for older people, help connect people with social get support, advice, information or connection to the groups or volunteer opportunities and provide right service for their needs (including free Lawyer). other information. Help with applications for Free There is printing, scanning and copying, help filling out over 80 parking, Strength and balance classes, forms, along with print resources on a range of assess for Total Mobility and lobby for bigger community and social support groups and change in the Gore District. organisations in Eastern Southland. kyliereadyforliving@goredc.govt.nz https://www.cnt.org.nz/ https://readyforliving.co.nz/ Phone: 021 198 0480 Disability Information Service (Otago) Free information and advice, equipment and aids, Senior Line continence product service with free samples and Helping older people navigate the health system. delivery. Ground floor Dunedin Community House, 0800 725463 www.seniorline.org.nz 301 Moray Place, Dunedin. Page 11 of 15
Driving Miss Daisy (Invercargill) Northern Southland to Invercargill or Dunedin Rachel Goodall: (03) 216 7763 or 021 503 334 Western Southland Area www.drivingmissdaisy.co.nz/franchise/invercargill Transport Services Freedom Drivers Total Mobility Card Driving and Companion Services Half price taxi fare for people unable to drive and People may be able to access discounted taxi fares if www.freedomdrivers.co.nz/ unable to use public transport. There are 15 they are no longer able to drive. In addition to public Dunedin supporting agencies across Otago to help people transport and taxi services there are some transport Driver: Sally McArthur who have difficulty accessing public transport, services for health related appointments. Phone: (03) 471 8177 assessing them for eligibility to access subsidised taxi transport. This is a 50% subsidy (up to $25) Disability Resource Centre Southland Invercargill on eligible door-to-door transport with one of 16 Free transport to attend hospital based appointments Driver: Stephen Pont approved (03) 214 5000 or 0800 100 531 Phone: (03) 217 0932 transport operators, including taxi companies and private hire companies. Driver Assessment NZ Red Cross Community Transport Your clinician may refer you for a driver assessment. It Free transport to and from doctor hospital or Otago: may be suggested that you have this with an community appointment (03) 4771527 For more information about Total Mobility Occupational Therapist. The following fact sheet contact Otago Regional Council. 0800 474 082 outlines what this may involve. You may also choose Staying Safe www.orc.govt.nz/public-transport/total-mobility to have your assessment with the AA or a Registered A refresher workshop for senior road users. Contact Driving School. NZ Transport. A Self assessment quiz is available Southland: www.nzta.govt.nz/assets/resources/factsheets/51/do online. www.icc.govt.nz/community/total-mobility cs/51-ot-assessments.pdf 0800 822 422 Vouchers are available for subsidized travel from www.nzta.govt.nz/safety/driving-safely/senior-drivers various services e.g. Age Concern and Enliven. You may also choose to have your These can be used with services such as: - Good assessment with the AA or a Registered St John Health Shuttles Partners (golden ride) 0800 262 301 - Driving Driving School 0800 103 046 Miss Daisy. www.stjohn.org.nz Driving Miss Daisy (Dunedin) A koha (donation) based community service that Charge based on time and requirements of transports people to health-related visits, and then individual’s needs. Covers Regions from Waikouaiti – brings them home again. Outram. Accepts total mobility taxi vouchers. Provides transport within Dunedin for medical and Dunedin Head Office: 0800 948 432 health related appointments. The service operates Dunedin South: (03) 486 2033 or 021 503 498 Dunedin Monday to Friday, excluding public holidays. North: (03) 467 5017 or 021 503 298 Health Shuttles between areas and towns: Central Otago to Dunedin Page 12 of 15
This document An online version of this document and further information regarding local health services can be found on the ‘Home as my First Choice’ page on the Feedback for SDHB Services Southern DHB website: www.southernhealth.nz.home-as-my-first-choice You are encouraged to give feedback at any time you feel you would like to. You can do this in a number of We will update this area with any information we ways, by: receive about supports in particular • Talking to any member of staff areas/communities. • Phone: Patient Affairs Office (03) 470 9533 • E-mail: feedback@southerndhb.govt.nz Please email CNAAdmin@southerndhb.govt.nz or call • Website: www.southernhealth.nz 0800 627 236 if you have information or updates for your area. Patients can contact the Health and Disability Advocacy Service for free independent advice and support on 0800 555 050. Look out for a copy of this brochure around the hospital. You can record your compliments, complaints or suggestions directly onto to it and Freepost back to the Southern DHB. Page 13 of 15
Doctor Nursing Team My Family, Whānau Dietician Diagnoses and Assists with your care, and support people Assess and gives advice to recommends treatment promotes wellbeing and make sure that you are for your conditions eating the right foods independence Physiotherapist Occupational Therapist Pharmacist Cultural Support Ensures that your Supports you and your Helps you to get moving Promotes your safety and medicines are right for family/whānau with any safely and improve your independence with every- you and your conditions cultural needs breathing day tasks within your home Clinical Nurse Specialist Chaplaincy Social Worker Speech Language Provides you and your Services Discusses your situation Therapist whānau with education and Provides you and your and can advise and information around specific family/whānau with Supports you with educate on a number of health needs - diabetes, emotional and spiritual communication and practical and legal respiratory and/or cardiac support matters swallowing disorders Page 14 of 15
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