Literature Review in Mobile Technologies and Learning - REPORT 11: FUTURELAB SERIES

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Literature Review in Mobile Technologies and Learning - REPORT 11: FUTURELAB SERIES
FUTURELAB SERIES

REPORT 11:

Literature Review in Mobile
Technologies and Learning
                   Laura Naismith, Peter Lonsdale, Giasemi Vavoula, Mike Sharples
                                                        University of Birmingham
FUTURELAB SERIES

REPORT 11:                                                                                 CONTENTS:

                                                                                           EXECUTIVE SUMMARY         2

Literature Review in Mobile                                                                SECTION 1
                                                                                           INTRODUCTION              6
Technologies and Learning                                                                  SECTION 2
                                                                                           AN ACTIVITY-BASED
                                                                                           APPROACH TO CONSIDERING
                                                                                           LEARNING WITH
Laura Naismith, Peter Lonsdale, Giasemi Vavoula, Mike Sharples
                                                                                           MOBILE TECHNOLOGIES       9
University of Birmingham
                                                                                           SECTION 3
                                                                                           TEACHING AND
                                                                                           LEARNING WITH MOBILE
                                                                                           TECHNOLOGIES –
                                                                                           CASE STUDIES              20
FOREWORD
                                                                                           SECTION 4
Mobile technologies are a familiar part of   This review provides a rich vision of         IMPLICATIONS FOR
the lives of most teachers and students      the current and potential future              LEARNERS, TEACHERS
in the UK today. We take it for granted      developments in this area. It moves           AND TECHNOLOGY
                                                                                           DEVELOPERS                33
that we can talk to other people at any      away from the dominant view of mobile
time, from wherever we may be; we are        learning as an isolated activity to explore   SECTION 5
beginning to see it as normal that we can    mobile learning as a rich, collaborative      THE FUTURE OF TEACHING
access information, take photographs,        and conversational experience, whether        AND LEARNING WITH
record our thoughts with one device, and     in classrooms, homes or the streets of        MOBILE TECHNOLOGIES       36
that we can share these with our friends,    a city. It asks how we might draw on          BIBLIOGRAPHY              37
colleagues or the wider world. Newer         existing theories of learning to help us
developments in mobile phone technology      evaluate the most relevant applications       APPENDIX 1
are also beginning to offer the potential    of mobile technologies in education. It       CHARACTERISTICS OF
for rich multimedia experiences and for      describes outstanding projects currently      MOBILE TECHNOLOGIES       42
location-specific resources.                 under development in the UK and around        APPENDIX 2
                                             the world and it explores what the future     MAJOR MOBILE LEARNING
The challenge for educators and              might hold for learning with mobile           RESEARCH PROJECTS         42
designers, however, is one of                technologies.
understanding and exploring how best
we might use these resources to support      We look forward to hearing your views
learning. That we need to do this is         on this review and welcome comments
clear – how much sense does it make          at research@futurelab.org.uk
to continue to exclude from schools,
powerful technologies that are seen as       Keri Facer
a normal part of everyday life? At the       Director of Learning Research
present time, however, the models for        Futurelab
using and developing mobile applications
for learning are somewhat lacking.

                                                                                                                1
EXECUTIVE SUMMARY

                   EXECUTIVE SUMMARY                            existing theories. Our review of the
                                                                literature reveals six broad theory-based
                   The whole world is going mobile. Phones,     categories of activity, and identifies a
                   computers and media devices now fit in       number of examples of the use of mobile
                   our pockets and can connect us to a          technology in each of them:
                   variety of information sources and enable
                   communication nearly everywhere we           1 Behaviourist – activities that promote
                   go. There is considerable interest in          learning as a change in learners’
                   exploiting the almost universal appeal         observable actions
                   and abundance of these technologies for        In the behaviourist paradigm, learning
                   their educational use.                         is thought to be best facilitated through
                                                                  the reinforcement of an association
the whole world    The following issues are the most salient:     between a particular stimulus and a
                                                                  response. Applying this to educational
 is going mobile                                                  technology, computer-aided learning is
                   WHAT ARE THE NEW MOBILE                        the presentation of a problem (stimulus)
                                                                  followed by the contribution on the part
                   TECHNOLOGIES, AND WHY ARE
                                                                  of the learner of the solution (response).
                   THEY RELEVANT TO LEARNING?                     Feedback from the system then provides
                                                                  the reinforcement. In a mobile learning
                   With respect to technologies, ‘mobile’         context, classroom response systems
                   generally means portable and personal,         like ‘Classtalk’ (Dufresne et al 1996) and
                   like a mobile phone. Many examples of          ‘Qwizdom’ (Qwizdom: Assessment for
                   learning with mobile technologies fit in       Learning in the Classroom 2003) fall in
                   to this description. Personal digital          this category, as well as examples of
                   assistants and mobile phones are the           content delivery by text messages to
                   most commonly used technologies for            mobile phones (BBC Bitesize 2003,
                   mobile learning, but they exist within         2004; Thornton and Houser 2004).
                   the larger space of possible mobile
                   technologies that can be broadly             2 Constructivist – activities in which
                   categorised on the two dimensions of           learners actively construct new ideas or
                   personal vs shared and portable vs static.     concepts based on both their previous
                                                                  and current knowledge
                                                                  In the constructivist approach, learning
                   NEW LEARNING AND TEACHING                      is an active process in which learners
                   PRACTICES AND MOBILE                           construct new ideas or concepts based
                   TECHNOLOGIES                                   on both their current and past
                                                                  knowledge. Learners are encouraged
                   Most previous reviews of mobile                to be active constructors of knowledge,
                   technologies and learning have been            with mobile devices now embedding
                   concerned with the use of these                them in a realistic context at the same
                   technologies to address specific               time as offering access to supporting
                   curriculum areas. In this review, we           tools. The most compelling examples
                   take an activity-centred perspective,          of the implementation of constructivist
                   considering new practices against              principles with mobile technologies

  2
REPORT 11
                                                                           LITERATURE REVIEW IN MOBILE TECHNOLOGIES AND LEARNING
                                          LAURA NAISMITH, PETER LONSDALE, GIASEMI VAVOULA, MIKE SHARPLES, UNIVERSITY OF BIRMINGHAM

  come from a brand of learning                     in Vygotsky’s socio-cultural psychology
  experience termed ‘participatory                  (Vygotsky 1978), including activity theory
  simulations’, where the learners                  (see for example Engeström 1987).
  themselves act out key parts in an                Though not traditionally linked with
  immersive recreation of a dynamic                 collaborative learning, another theory
  system. Examples include the Virus                that is particularly relevant to our
  Game (Collella 2000), Savannah                    consideration of collaboration using
  (Facer et al in preparation), and the             mobile devices is conversation theory
  Environmental Detectives (Klopfer                 (Pask 1976), which describes learning
  and Squire in preparation).                       in terms of conversations between
                                                    different systems of knowledge. Mobile
3 Situated – activities that promote                devices can support mobile computer-
  learning within an authentic context              supported collaborative learning
  and culture                                       (MCSCL) by providing another means of
  Situated learning posits that learning            coordination without attempting to
  can be enhanced by ensuring that it               replace any human-human interactions,
  takes place in an authentic context.              as compared to say, online discussion
  Mobile devices are especially well suited         boards which substitute for face-to-face
  to context-aware applications simply              discussions (Zurita et al 2003; Cortez et
  because they are available in different           al 2004; Zurita and Nussbaum 2004).
  contexts, and so can draw on those
  contexts to enhance the learning activity.     5 Informal and lifelong – activities                      mobile devices
  The museum and gallery sector has                that support learning outside a
  been on the forefront of context-aware           dedicated learning environment
                                                                                                           are especially
  mobile computing by providing                    and formal curriculum                                   well suited to
  additional information about exhibits            Research on informal and lifelong
  and displays based on the visitor’s              learning recognises that learning
                                                                                                           context-aware
  location within them. Examples of                happens all of the time and is                          applications
  mobile systems that situate learning in          influenced both by our environment and
  authentic contexts include the Ambient           the particular situations we are faced
  Wood (Rogers et al 2002), MOBIlearn              with. Informal learning may be
  (Lonsdale et al 2003, 2004), and the             intentional, for example, through
  multimedia tours offered at the Tate             intensive, significant and deliberate
  Modern (Proctor and Burton 2003).                learning ‘projects’ (Tough 1971), or
                                                   it may be accidental, by acquiring
4 Collaborative – activities that promote          information through conversations, TV
  learning through social interaction              and newspapers, observing the world
  Collaborative learning has sprung out            or even experiencing an accident or
  from research on computer-supported              embarrassing situation. Such a broad
  collaborative work and learning                  view of learning takes it outside the
  (CSCW/L) and is based on the role of             classroom and, by default, embeds
  social interactions in the process of            learning in everyday life, thus
  learning. Many new approaches to                 emphasising the value of mobile
  thinking about learning developed in             technologies in supporting it. An
  the 1990s, most of which are rooted              example in this category is the system

                                                                                                                               3
EXECUTIVE SUMMARY

                      described by Wood et al (2003) where         WHAT ARE THE IMPLICATIONS
                      breast cancer patients are enabled to        FOR LEARNERS, TEACHERS AND
                      access trustworthy information about
                                                                   CURRICULUM DEVELOPERS?
                      their condition, to communicate with
                      other patients, and to keep track of
                                                                   Learning and teaching with mobile
                      the issues that concern them.
                                                                   technologies is beginning to make a
                                                                   breakthrough from small-scale pilots
                    6 Learning and teaching support –
                                                                   to institution-wide implementations. In
                      activities that assist in the coordination
                                                                   order for these implementations to be
                      of learners and resources for learning
                                                                   successful, educators and technology
                      activities
                                                                   developers must consider the following
                      Education as a process relies on a
                                                                   key issues:
                      great deal of coordination of learners
                      and resources. Mobile devices can be
                                                                   • Context: gathering and utilising
                      used by teachers for attendance
                                                                     contextual information may clash with
                      reporting, reviewing student marks,
                                                                     the learner’s wish for anonymity and
                      general access of central school data,
                                                                     privacy.
                      and managing their schedules more
                      effectively. In higher education, mobile     • Mobility: the ability to link to activities in
                      devices can provide course material            the outside world also provides students
                      to students, including due dates for           with the capability to ‘escape’ the
                      assignments and information about              classroom and engage in activities that
                      timetable and room changes. Examples           do not correspond with either the
                      of using mobile technologies in this           teacher’s agenda or the curriculum.
                      context include a mobile learning            • Learning over time: effective tools are
                      organiser which has been developed and         needed for the recording, organisation
                      tested at the University of Birmingham         and retrieval of (mobile) learning
                      (Holme and Sharples 2002; Sharples et          experiences.
                      al 2003; Corlett et al 2004), and the use
                                                                   • Informality: students may abandon
                      of mobile phone technologies to support
                                                                     their use of certain technologies if they
                      computing students (Riordan and
                                                                     perceive their social networks to be
                      Traxler 2003; Traxler and Riordan 2003).
                                                                     under attack.
       a blended    A blended approach to enabling learning        • Ownership: students want to own and
                    with mobile technologies is necessary as         control their personal technology, but
     approach to    successful and engaging activities draw          this presents a challenge when they
enabling learning   on a number of different theories and            bring it in to the classroom.
                    practices.
     with mobile                                                   Research-informed guidelines can help to
  technologies is                                                  address these issues along with more
                                                                   practical concerns such as cost, usability,
       necessary                                                   technical and institutional support. A set
                                                                   of such guidelines (O’Malley et al 2003) is
                                                                   presented in Section 4.1 and outlined here:

   4
1 Investigate a cost model for                WHAT IS THE FUTURE OF MOBILE                     learning and
  infrastructure, technology and services.    TECHNOLOGY IN EDUCATION?
                                                                                               teaching with
2 Study the requirements of all those         Mobile technologies are becoming more            mobile
  involved in the use of the technology       embedded, ubiquitous and networked,
  (learners, teachers, content creators)      with enhanced capabilities for rich social
                                                                                               technologies
  to ensure it is usable and acceptable.      interactions, context awareness and              is beginning
                                              internet connectivity. Such technologies
3 Assess that the technology is suited        can have a great impact on learning.
                                                                                               to make a
  to the learning task and examine            Learning will move more and more outside         breakthrough
  advantages and disadvantages of each        of the classroom and into the learner’s
  technology before making a decision on      environments, both real and virtual, thus
  which one to use.                           becoming more situated, personal,
                                              collaborative and lifelong. The challenge
4 Assign the necessary roles for initiating   will be to discover how to use mobile
  and thereafter supporting mobile            technologies to transform learning into
  learning.                                   a seamless part of daily life to the point
                                              where it is not recognised as learning at all.
5 Develop procedures and strategies for
  the management of equipment when it
  is provided by the institution.

6 Provide training and (ongoing) technical
  support to the teachers to enable them
  to use mobile technologies to enhance
  current and to enable new instructional
  activities.

7 Consider the use of mobile technologies
  for student administration tasks.

8 Consider the use of mobile technologies
  to support collaborative and group
  learning.

9 Discover and adopt suitable applications
  that match the needs of your specific
  classroom and map directly to your
  curriculum needs.

10 Ensure security and privacy for the
   end users.

                                                                                                          5
SECTION 1

INTRODUCTION

            1 INTRODUCTION                                the use of computers in education.
                                                          The specific aims of this review are:
            Today we are witnessing the emergence of
            a connected, mobile society, with a variety   • to identify the different types of mobile
            of information sources and means of             technologies that are applicable to
            communication available at home, work,          learning
            school and in the community at large.         • to explore new and emerging practices
            Some even describe this as the beginning        relating to the use of mobile
            of the next social revolution (for example,     technologies for learning
            Rheingold 2003). A high proportion of UK
            residents have mobile phones (75%             • to identify the learning theories that are
            general population, 90% young adults;           relevant to these new practices
            Crabtree et al 2003) that can handle both     • to present a set of exemplary case
            voice calls and the display of textual          studies demonstrating uses of mobile
            information. Many newer phones also have        technologies for learning
            the ability to connect wirelessly to the      • to present key issues and guidelines to
            internet. Hand-held computers, otherwise        inform current educational practice and
            known as personal digital assistants            policy
            (PDAs), are also becoming more
            widespread (BBC 2004), being distributed      • to encourage educators and technical
            by employers who are eager to keep their        developers to rethink their roles for the
            workforce productive whilst on the move.        future of learning with mobile
            Laptops, though already a well-established      technologies.
            technology, have gained new appeal when
            combined with the connectivity of newer
            mobile phones – a laptop can now use a        1.1 MOTIVATION FOR THIS REVIEW
            mobile phone as a means to dial-up the
            internet and in doing so offer a truly        The prevalence of mobile technologies is
            mobile web experience. Furthermore,           in itself a motivator to exploit them for
            kiosks and information screens are            learning. Mobile technologies are already
            appearing all around the country, and         widespread among children (NOP 2001).
            both researchers and industry are             It makes sense, then, for an educational
            keen to exploit the potential of these        system with limited information and
            ‘ambient’ approaches to providing rich        communication technology (ICT) resources
            information spaces.                           to make the most of what children bring to
                                                          the classroom. Sharples (2003) suggests
            There is considerable interest from           that rather than seeing them as disruptive
            educators and technical developers in         devices, educators should seek to exploit
            exploiting the unique capabilities and        the potential of the technologies children
            characteristics of mobile technologies to     bring with them and find ways to put them
            enable new and engaging forms of              into good use for the benefit of learning
            learning. This review explores the use of     practice. Mobile technologies provide an
            these mobile technologies for learning,       opportunity for a fundamental change in
            considered against a backdrop of existing     education away from occasional use of a
            learning theories that have been applied to   computer in a lab towards more embedded

 6
use in the classroom and beyond                in individualised learning experiences, and
(Hennessy 1999). Soloway et al (2001) have     to giving them increased ownership (and
further argued that to make any difference     hence responsibility) over their own work.
in the classroom at all, computers must be
mobile and within ‘arm’s reach’.               Most previous reviews of mobile
                                               technologies for learning categorise
The nature of learning is closely linked       examples of use according to curriculum
to the concept of mobility. Vavoula and        area. We believe that the benefits of mobile
Sharples (2002) suggest that there are         technologies for learning encompass more
three ways in which learning can be            than just what an individual can do with a
considered mobile:                             device, and that there is thus a need for
                                               a wider review of new and emerging
“learning is mobile in terms of space, ie it   practices and how these relate to theories
happens at the workplace, at home, and at      and paradigms previously established for
places of leisure; it is mobile between        the use of computers in education.
different areas of life, ie it may relate to
work demands, self-improvement, or
leisure; and it is mobile with respect to      1.2 CLASSIFICATION OF MOBILE
time, ie it happens at different times         TECHNOLOGIES
during the day, on working days or on
weekends” (p152).                              There are many different kinds of
                                               technology that can be classed as ‘mobile’.
The close relation of learning to the          Mobile, to most, means ‘portable’ and
context and the situation in which the         ‘movable’. It also seems to implicate a
learning need arises has been widely           ‘personal’ as opposed to ‘shared’ context
discussed in the literature (Brown et al       of use, and the terms ‘mobile’ and
1989; Lave and Wenger 1991) and the            ‘personal’ are often used interchangeably –
benefits of just-in-time, situated learning    but a device might be one without
have been explored (Goodyear 2000). Nyiri      necessarily being the other.
(2002) notes that knowledge is information
in context and since mobile devices enable     We can classify the range of mobile
the delivery of context-specific information   technologies using the two orthogonal
they are well placed to enable learning and
the construction of knowledge.                  1                                                        2
                                                                          Personal
                                                    Mobile phones
Mobile technologies offer learning                  Games      PDAs
                                                                                     Classroom
experiences which can effectively engage            consoles
                                                                Tablet PCs           response systems
and educate contemporary learners and                                 Laptops
which are often markedly different from             Portable                               Static
those afforded by conventional desktop
                                                                                     Videoconferencing
computers. These devices are used                                Kiosks
                                                                                     Electronic
dynamically, in many different settings,                                             whiteboards
giving access to a broad range of uses and                                 Shared
situated learning activities. The personal      3                                                        4
nature of these technologies means that
they are well suited to engaging learners      Fig 1: Classification of mobile technologies

                                                                                                             7
SECTION 1

INTRODUCTION

            dimensions of personal vs shared and           on the move, but the devices themselves
            portable vs static, as outlined in Fig 1.      are not physically movable. Street kiosks,
            Quadrant 1 shows devices that can be           interactive museum displays and other
            classified as both portable and personal.      kinds of installations offer pervasive
            These kinds of devices are what people         access to information and learning
            most commonly think of in relation to          experiences, but it is the learner who is
            mobile technologies: mobile phones,            portable, not the delivery technology. Such
            PDAs, tablet PCs and laptops. It also          devices are typically seen as being less
            includes hand-held video game consoles,        personal, and are likely to be shared
            with Rosas et al (2003) and Lee et al (2004)   between multiple users. Their larger size
            reporting on early evaluations of their        means they are also better suited to
            educational use. Since these devices           multiple-user interactions. These are
            normally support a single user, they are       shared portable technologies.
            generally perceived as being very personal.
            The networked nature of such devices           For more shareable interactions, the
            affords communication and information          devices themselves must become larger
            sharing, meaning that while the devices        and hence less portable. Examples include
            themselves are personal, the information       interactive classroom whiteboards and
            within them can be shared easily. These        video-conferencing facilities, as shown
            devices are portable because they are          in quadrant 4. These technologies have
            taken from place to place and hence            been included to show the complete
            they can be available in many different        space of possibilities engendered by our
            locations. These are personal portable         classification, but they would generally
            technologies.                                  not be classed as mobile technologies.

            Some other technologies, less portable         We believe that ‘mobile technologies’
            than mobile phones and PDAs, can still         comprise all devices from quadrants 1-3,
            offer personal interactions with learning      and those from quadrant 4 that are not at
            experiences. Classroom response systems,       the extreme end of the ‘static’ dimension.
            shown in quadrant 2, consist of individual
            student devices that are used to respond
            anonymously to multiple choice questions       1.3 SCOPE OF THIS REVIEW
            administered by a teacher on a central
            server. This technology is static in the       In this review we will primarily be
            sense that it can only be used in one          considering personal portable
            location, but remains personal because of      technologies. We shall focus on
            its small size and allocation to (typically)   hand-held devices including PDAs and
            one single user. These are personal static     mobile phones. Many of the implications
            technologies.                                  for learning are shared by other
                                                           portable devices such as tablet PCs
            Being physically moved from one place to       and laptops.
            another is not the only way in which mobile
            technologies can be ‘portable’. In quadrant    Even within the narrow range of devices
            3, there are examples of technologies that     considered there is a variety of capabilities
            can provide learning experiences to users      and features. Appendix 1 presents an

 8
SECTION 2

       AN ACTIVITY-BASED APPROACH TO CONSIDERING
              LEARNING WITH MOBILE TECHNOLOGIES

overview of features and specifications.        2 AN ACTIVITY-BASED APPROACH
Further discussion of mobile device             TO CONSIDERING LEARNING WITH
characteristics can be found in Sharples
                                                MOBILE TECHNOLOGIES
and Beale (2003) and Becta (2004).
                                                Much of the research into the use of
This review advocates an activity-focused
                                                mobile technologies for learning is driven
perspective on the use of mobile
                                                by the technical capabilities of new
technologies for education, and presents
                                                devices. This is not unexpected, given the
these activities along with relevant
                                                rapidly changing face of mobile computing.
learning paradigms and theories in Section
                                                These new capabilities inspire new
2. In Section 3, we illustrate the categories
                                                practices which can lead to valuable
of practice through case studies drawn
                                                outcomes, but, to date, application of
from the literature. In Section 4, we
                                                theory to the use of these technologies for
consider the implications for policy and
                                                educational purposes is lacking. In this
educational practice, and present
                                                section we consider the kinds of activities
research-informed guidelines as to how
                                                that can be enabled through the use of
these can be addressed. Finally, with
                                                mobile devices under the categorisation
reference to both emerging trends in
                                                of relevant theories from the study of
mobile technology and learning research,
                                                learning and, in particular, learning with
we speculate on the future of mobile
                                                technology.
technologies and learning and the
implications this will have for today’s
                                                Mobile technologies are computers, but
educators and technology developers.
                                                that does not mean that they should be
                                                viewed as simply providing more portable
                                                versions of the learning activities that
                                                are currently supported on more static
                                                machines. Being mobile adds a new
                                                dimension to the activities that can be
                                                supported, both because of the personal
                                                and portable nature of the devices
                                                themselves, and because of the kinds of
                                                interactions they can support with other
                                                learners and the environment.

                                                Klopfer et al (2002) identify five properties
                                                of mobile devices (PDAs in this case) that
                                                produce unique educational affordances:

                                                • Portability – the small size and weight       being mobile
                                                  of mobile devices means they can be
                                                  taken to different sites or moved around      adds a new
                                                  within a site.                                dimension to the
                                                • Social interactivity – data exchange and
                                                  collaboration with other learners can
                                                                                                activities that
                                                  happen face-to-face. Nyiri (2002), with       can be supported

                                                                                                             9
SECTION 2

AN ACTIVITY-BASED APPROACH TO CONSIDERING
LEARNING WITH MOBILE TECHNOLOGIES

              reference to Dewey’s emphasis on            3 Situated – activities that promote
              the need to facilitate face-to-face           learning within an authentic context
              interactions, posits a new philosophy         and culture.
              of mobile learning that points to mobile    4 Collaborative – activities that promote
              technologies as facilitators for the          learning through social interaction.
              innate anthropological need to
              communicate.                                5 Informal and lifelong – activities that
                                                            support learning outside a dedicated
            • Context sensitivity – mobile devices          learning environment and formal
              can both gather and respond to real or        curriculum.
              simulated data unique to the current
              location, environment and time.             6 Learning and teaching support –
                                                            activities that assist in the coordination
            • Connectivity – a shared network can be        of learners and resources for learning
              created by connecting mobile devices          activities.
              to data collection devices, other devices
              or to a common network.                     Note that these categories are by no
            • Individuality – scaffolding for difficult   means mutually exclusive, but are
              activities can be customised for            intended to provide a loose theoretical
              individual learners.                        background for reviewing the case studies
                                                          presented in Section 3.
            To fully appreciate the potential of mobile
            technologies for learning, we must look
            beyond the use of individual devices and      2.2 BEHAVIOURIST LEARNING
            consider their use embedded in classroom
            practice, or as part of a learning            The use of mobile devices to present
            experience outside the classroom.             learning materials, obtain responses
                                                          from learners, and provide appropriate
                                                          feedback, fits within the behaviourist
            2.1 CLASSIFICATION OF ACTIVITIES              learning paradigm. This paradigm draws
                                                          on Skinner’s work on operant conditioning
            We have structured the classification of      and behaviourism (Skinner 1968; itself
            activities around the main theories and       based on Pavlov’s work on classical
            areas of learning relevant to learning with   conditioning). Within this paradigm,
            mobile technologies.                          learning is thought to be best facilitated
                                                          through the reinforcement of an association
            The six main themes we have identified are:   between a particular stimulus and a
                                                          response. Applying this to educational
            1 Behaviourist – activities that promote      technology, computer-aided learning is
              learning as a change in observable          the presentation of a problem (stimulus)
              actions.                                    followed by the contribution from the part
            2 Constructivist – activities in which        of the learner of the solution (response).
              learners actively construct new ideas or    Feedback from the system then provides
              concepts based on both their previous       the reinforcement. This type of learning
              and current knowledge.                      adopts a transmission model – learning
                                                          takes place through the transmission

10
of information from the tutor (the               2.2.1 Classroom response systems –              even the
computer) to the learner.                        hybrid drill and feedback
                                                                                                 most basic of
Despite a move away from the behaviourist        The use of mobile devices to gather             activities can be
perspective within the field of learning         feedback from learners during a session
theory, many e-learning systems still rely       being delivered by a teacher employs a
                                                                                                 embedded within
heavily on this approach. Computers              hybrid model that emphasises the                a meaningful
provide the ideal opportunity to present         integration of mobile devices into existing
content, gather responses, and provide           teaching practice, not the replacement of it.
                                                                                                 learning context
appropriate feedback. It would seem that
this approach has lost none of its               Classroom response systems facilitate
momentum in transferring to the use of           whole-class drill and feedback activities
mobile devices instead of desktop PCs;           by allowing teachers to:
there is currently a great deal of interest in
the use of mobile devices as a means to          • Present content-specific questions.
deliver such content, as the case studies          These questions can range from simple
in the next section will demonstrate.              review to probing questions at the heart
                                                   of the subject matter. Suggested
With regard to mobile delivery, we find that       solutions are invited by way of multiple
we are faced with challenges similar to            choice options on the students’ devices.
those faced by early designers of
computer-assisted learning (CAL) systems,        • Gather student responses rapidly and
when the technology was more limited.              anonymously.
Compared to today’s desktop computers,           • Quickly assemble a public, aggregate
mobile devices have limited displays,              display to show the variation in the
restricted input methods, and low rates of         group’s ideas while maintaining
connectivity.                                      individual anonymity (Roschelle et
                                                   al 2004).
Despite these problems, ‘drill and
feedback’ activities still offer a number        The underlying principle is simple, but
of advantages:                                   there appear to be a number of gains over
                                                 traditional methods of classroom interaction.
• content and feedback can be tailored           Roschelle (2003) reports the following
  to suit particular curriculum areas            benefits for classroom response systems:
• valuable data can be gathered about
  the progress of individual students.           • Formative assessment/peer feedback
                                                   and the benefit of anonymity: students
The use of mobile devices also means that          can see that others share their own
even the most basic of such activities can         misconceptions, but this information
be embedded within a meaningful learning           is anonymous, which means there
context, as exemplified by classroom               is no potential loss from answering
response systems.                                  incorrectly. This also aids the teacher
                                                   in assessing the current level of
                                                   understanding in the class as a whole.

                                                                                                             11
SECTION 2

   AN ACTIVITY-BASED APPROACH TO CONSIDERING
   LEARNING WITH MOBILE TECHNOLOGIES

                     • The use of devices for responses gives        and sound were now possible) and
                       rise to a change in the nature of the         interaction methods. The computer was no
                       teaching, as the responses themselves         longer just a conduit for the presentation
                       can serve as a catalyst for richer            of information; it was a tool for the active
                       discussion of the pertinent topics.           manipulation of that information. The user
                                                                     or learner gained a locus of control in the
                     • The role of the technology is small but       learning activity that was missing from
                       valuable: it provides anonymity, speed        behaviourist approaches, and so dawned
                       of response collection, and shared            the era of ‘Powerful Ideas’ (Papert 1980).
                       visualisations that enhance mutual
                       pattern recognition.                          For Papert, and others of the time, the
                                                                     computer became the tutee, rather than
                     These advantages give an indication of the      the tutor, and the learner engaged in the
                     ways in which mobile devices in particular      learning process through instructing the
                     can enhance the behaviourist learning           computer how to perform tasks and
                     process. This remains, however, a fairly        solve problems. This was accomplished
                     basic application of mobile devices in          through a specially designed computer
                     learning. As explored in the subsequent         programming language called Logo.
                     sections, mobile devices can provide more       Papert termed this alternative approach to
                     direct ways for learners to interact with       constructivist learning constructionism, as
                     materials in an authentic learning context.     learners were actively constructing their
                                                                     own knowledge and learning by building
                                                                     interactive models.
   mobile devices    2.3 CONSTRUCTIVIST LEARNING
                                                                     Within a constructivist learning framework,
can provide more     Constructivist theories of learning were        instructors should encourage students
   direct ways for   developed during the 1960s and 70s,             to discover principles for themselves.
                     inspired by the rise in cognitive theories of   In order to transform learners from
       learners to   learning. Bruner, a principal contributor,      passive recipients of information to active
     interact with   theorised that learning was an active           constructors of knowledge we must
                     process in which learners construct new         give them an environment in which to
      materials in   ideas or concepts based on both their           participate in the learning process, and
     an authentic    current and past knowledge (Bruner 1966).       the appropriate tools to work with that
                     The use of a cognitive structure to select      knowledge. Mobile devices give us a
 learning context    and transform information, construct            unique opportunity to have learners
                     hypotheses and make decisions was               embedded in a realistic context at
                     heavily based on Piaget’s descriptions of       the same time as having access to
                     the patterns of physical or mental action       supporting tools.
                     that underlie specific acts of intelligence
                     and correspond to stages of child               The most compelling examples of the
                     development (Piaget 1929).                      implementation of constructivist principles
                                                                     with mobile technologies come from a
                     The personal home computer of the 1980s         brand of learning experience termed
                     offered tremendous advances in terms of         participatory simulations.
                     display capabilities (text, graphics, video

   12
2.3.1 Participatory simulations                2.4 SITUATED LEARNING

In participatory simulations, the learners     The situated learning paradigm, as
themselves act out key parts in an             developed by Lave et al (1991), holds that
immersive recreation of a dynamic system.      learning is not merely the acquisition of
Each learner carries a networked device        knowledge by individuals, but instead a
which allows them to become part of the        process of social participation. The
dynamic system they are learning about.        situation where the learning takes place
The aim of this approach is to move the        has a great impact on this process. Brown
simulation away from the computer screen       et al (1989) also emphasise the idea of
and more into the tangible world that          cognitive apprenticeship, where teachers
students can interact with. By making          (the experts) work alongside students (the
them part of the simulation itself, they are   apprentices) to create situations where the
engaged in the learning process, and get       students can begin to work on problems
to immediately see the effect their actions    even before they fully understand them.
can have on the system as a whole. They
do not just watch the simulation, they are     Situated learning requires knowledge           in participatory
the simulation. Colella et al (1998)           to be presented in authentic contexts
describe a participatory simulation where      (settings and applications that would          simulations,
learners play the role of hosts in the         normally involve that knowledge) and           the learners
spread of a virus; small wearable              learners to participate within a community
computers keep a track of who they meet        of practice. By developing appropriate         themselves act
and the transmission of the disease.           context-based teaching strategies with         out key parts in
Additional descriptions of participatory       mobile technologies, we can fulfil both
simulations enabled through the use of         of these requirements.                         an immersive
mobile technologies can be found in Facer                                                     recreation of a
et al (in preparation) and Klopfer and         Three strands that are especially relevant
Squire (in preparation). Further details of    to the use of mobile devices can be            dynamic system
these studies will be reported in Section 3.   considered in relation to the situated
                                               learning paradigm. They are problem-
These studies report positive responses        based learning, case-based learning,
from the learners involved, but the main       and context-aware learning.
issue of concern is whether learning that
takes place within simulations like this
transfer across to other situations and        2.4.1 Problem-based learning
settings. Despite the initial enthusiasm
and the groundbreaking nature of Papert’s      Problem-based learning (PBL)
work, there have been questions about the      (Koschmann et al 1996) aims to develop
transferability of the skills that students    students’ critical thinking skills by giving
develop in a microworld such as Papert’s       them an ill-defined problem that is
Logo. These same questions remain              reflective of what they would encounter as
unanswered for the microworlds within          a practicing professional. The problem is
participatory simulations.                     used as a basis for “learning by analogy
                                               and abstraction via reflection” (O’Malley
                                               et al 2003) .

                                                                                                          13
SECTION 2

  AN ACTIVITY-BASED APPROACH TO CONSIDERING
  LEARNING WITH MOBILE TECHNOLOGIES

  context-aware     The distinct characteristics of PBL           2.4.2 Case-based learning
                    (Stepian and Gallagher 1993) include
      computing     the following:                                Case-based learning (CBL) (Kolodner and
    represents a                                                  Guzdial 2000) is similar to PBL, but relies
                    • Problems do not test skills; they assist    on more well-defined problems, that may
   relatively new     in the development of skills, and are       or may not be representative of what
area of research      used to drive the curriculum.               students might encounter in the real
                    • Problems are ill-structured, with           world. CBL is more flexible than PBL in
                      minimal presenting information.             that it can be used in small or large
                      Gathering information, perceiving the       classes and can be used as either an
                      problem and developing the solution         assessment exercise or as a catalyst for
                      becomes an iterative process.               class discussions and lectures.
                    • Students (usually in groups of five to
                      six) solve the problems; teachers and
                      coaches act as facilitators and give
                                                                  2.4.3 Context-aware learning
                      guidelines as to how the problem may
                                                                  Context-aware computing represents a
                      be approached.
                                                                  relatively new area of research. Context
                    • Assessment is authentic and                 awareness means gathering information
                      performance based.                          from the environment to provide a
                                                                  measure of what is currently going on
                    Throughout the process of exploring a         around the user and the device. Activities
                    problem, students are encouraged to           and content that are particularly relevant
                    identify the areas of knowledge they will     to that environment can then be made
                    require to understand the problem. The        available. Mobile devices are especially
                    group then collects these learning issues,    well suited to context-aware applications
                    along with data, hypotheses and plans for     simply because they are available in
                    future inquiry in a structured manner,        different contexts, and so can draw on
                    which can be facilitated by shared            those contexts to enhance the learning
                    information resources (eg physical or         activity. Context-aware mobile devices can
                    electronic whiteboard), and uses the          support learners by allowing a learner to
                    collected information to develop a plan for   maintain their attention on the world and
                    the next iteration of problem formulation,    by offering appropriate assistance when
                    solution, reflection and abstraction.         required. This kind of appropriate support
                                                                  can be seen as a form of scaffolding
                    Applications of PBL include medical           (Wood et al 1976).
                    education (Albanese and Mitchell 1993),
                    business administration (Merchant 1995;       The museum and gallery sector has been
                    Stinson and Milter 1995) and nursing          on the forefront of context-aware mobile
                    (Higgins 1994).                               computing by providing additional
                                                                  information about exhibits and displays
                                                                  based on the visitor’s location within them.

  14
2.5 COLLABORATIVE LEARNING                      of knowledge. Pask was careful not to
                                                make any distinction between people and
Both the capabilities of mobile devices and     interactive systems such as computers,
their wide context of use contribute to their   with the great advantage that the theory
propensity to foster collaboration. Mobile      can be applied equally to human teachers
devices can easily communicate with other       and learners, or to technology-based
devices of the same or similar type,            teaching or learning support systems.
enabling learners to share data, files and
messages. They can also be connected to         In order to constitute a ‘conversation’,
a shared data network, further enhancing        the learner must be able to formulate a
possibilities for communication. These          description of himself and his actions,
devices are also typically used in a group      explore and extend that description and
setting, and so interactions and                carry forward the understanding to a
collaboration will tend to take place not       future activity. In order to learn, a person
just through the devices but also at and        or system must be able to converse with
around them as well.                            itself about what it knows.

Research into collaborative learning with       Learning can be even more effective
mobile devices is greatly informed by           when learners can converse with each
previous research on computer-supported         other, by interrogating and sharing their
collaborative learning (CSCL). In reality,      descriptions of the world. We can say that
much current research into mobile               the two people share an understanding
learning can be classed as mobile-CSCL          if Person A can make sense of B’s
or MCSCL, and there is a specific focus on      explanations of what B knows, and person
the use of mobile technologies to promote,      B can make sense of A’s explanation of
facilitate and enhance interactions and         what A knows. Thus, it is through mutual
collaborations between students.                conversation that we come to a shared
CSCL draws on many different learning           understanding of the world. Learning is a
theories. Situated learning theories            continual conversation; with the external
emphasise the role of social interactions       world and its artefacts, with oneself, and
in the process of learning. Many new            also with other learners and teachers.
approaches to thinking about learning           The most successful learning comes when
developed in the 1990s, most of which           the learner is in control of the activity, able
are rooted in Vygotsky’s socio-cultural         to test ideas by performing experiments,
psychology (Vygotsky 1978), including           ask questions, collaborate with other
activity theory (see for example Engeström      people, seek out new knowledge, and
1987).                                          plan new actions.

Though not traditionally linked with            Laurillard (1993) relates Pask’s theory to
collaborative learning, another theory that     the realm of academic knowledge. Though
is particularly relevant to our consideration   primarily concerned with the application of
of collaboration using mobile devices           educational technology to university-level
is conversation theory (Pask 1976),             teaching, the ‘conversational framework’
which describes learning in terms of            she puts forward can be applied to the full
conversations between different systems         range of subject areas and topic types.

                                                                                                  15
SECTION 2

  AN ACTIVITY-BASED APPROACH TO CONSIDERING
  LEARNING WITH MOBILE TECHNOLOGIES

                    The learning process includes the                  activities or its own knowledge. And because
                    following aspects: apprehending structure,         it cannot hold a conversation at the level
                    integrating parts, acting on descriptions,         of descriptions, it has no way of exploring
                    using feedback and reflecting on goal-             students’ misconceptions or helping
                    action-feedback. As illustrated in Fig 2,          them to reach a shared understanding.
                    technology may play multiple roles within          Technology can also demonstrate ideas or
                    the conversation space.                            offer advice at the level of descriptions, as
                                                                       with the world wide web or online help
                    Technology may take the place of the               systems, but their practical advice, at the
                    teacher, as in drill and feedback. The             level of actions, is limited.
                    difficulty here is that the computer can
                    hold a limited dialogue at the level of            Alternatively, the technology may provide
                    actions - “look here”, “what’s this?”, “do         the environment in which conversational
                    that” - but is not able to reflect on its own      learning takes place. It can extend the

                                                  Technology provides an environment
                                                        to enable conversation

                                                     Why questions and responses

                            Technology                 Offers theories and ideas                   Learner
                         demonstrates or                 Re-describes theories                  demonstrates
                          elicits models                                                      understanding of
                          and elaborates          Offers conceptions and explanations            models and
                        problem solutions              Re-describes conceptions               problem solutions

                                                     How questions and responses

                                                               Sets goals
                            Technology                                                           Learner acts
                           acts to build                     Adjusts model                      to build models
  the technology        models and assist                                                          and solve
                                                                    Acts
     may provide       in solving problems                                                         problems
                                                            Modifies actions
the environment
         in which                                   Technology provides facility for
  conversational                                       practical model building

   learning takes
            place   Fig 2: Role of technology in supporting conversational learning

  16
range of activities and the reach of a         2.6 INFORMAL AND
discussion into other worlds through           LIFELONG LEARNING
games, and to other parts of this world by
mobile phone or e-mail. The technology         Learning happens all of the time and
provides a shared conversational learning      is influenced both by our environment
space, which can be used not only for          and the particular situations we are
single learners but for groups of learners.    faced with. Informal learning may be
                                               intentional, for example through intensive,
                                               significant and deliberate learning
2.5.1 Small group collaboration                ‘projects’ (Tough 1971), or it may be
                                               accidental by acquiring information
Mobile devices can support MCSCL by            through conversations, TV and
providing another means of coordination        newspapers, observing the world, or             by effectively
without attempting to replace any human-       even by experiencing an accident or
human interactions, as compared to say         embarrassing situation. Eraut (2000)
                                                                                               coupling an
online discussion boards which substitute      classifies these ‘non-formal’ learning          informatic layer
for face-to-face discussions.                  activities along a continuum of the
                                               learner’s intent, with the former activities
                                                                                               with the social
Hand-helds support MCSCL activities by         representing deliberate learning and the        network layer,
directly addressing usability problems with    latter activities representing implicit
conventional CSCL activities. The hand-        learning. Activities in the middle of the
                                                                                               learning gains
held stores all of the material and            continuum are described as reactive             can be
information necessary to organise the          learning, which occurs in response to
activity, and the user interface addresses     changing circumstances such as career
                                                                                               significant
coordination by forcing the participants to    promotion or parenthood.
perform one task at a time in a specific
sequence. Communication is supported by        Indeed, studies of informal learning
making messages about activity status,         (Tough 1971; Livingstone 2001) show
data, error or results available to all        that most of adults’ learning happens
participants, and synchronisation is           outside formal education. While informal
supported as each hand-held has to wait        learning is a reality in people’s lives, they
for the action of the other hand-helds         may not recognise it as learning.
before moving to the next stage of the
activity. By requiring all participants to     Tough (1971) notes:
agree on an answer before proceeding, the
application facilitates interactivity and      “…when the person’s central concern is a
provides a negotiation space. Finally, the     task or decision, he will not be very
hand-helds support mobility by allowing        interested in learning a complete body of
the participants to take the technology        subject matter. Instead, he will want just
anywhere, and by allowing for natural          the knowledge and skill that will be useful
social interactions. By effectively coupling   to him in dealing with the particular
an informatic layer with the social network    responsibility of the moment” (p51).
layer, learning gains can be significant
(Zurita and Nussbaum 2004).

                                                                                                           17
SECTION 2

   AN ACTIVITY-BASED APPROACH TO CONSIDERING
   LEARNING WITH MOBILE TECHNOLOGIES

                      Thus, people learn in order to be able to     2.7 LEARING AND
                      perform a new task, or even to be able        TEACHING SUPPORT
                      to carry out a routine task in a better,
                      more efficient or elegant way. Technology     The use of mobile technologies in
                      that is used to support learning should       education is not restricted to exploiting
                      be blended with everyday life in the same     them for learning activities. Education
                      way that learning is blended with everyday    as a process relies on a great deal of
                      life: seamlessly and unobtrusively. Mobile    coordination of learners and resources.
                      technologies, with their reduced size and     Mobile technologies can help in supporting
                      ease of use, provide the potential to         teaching and learning without explicitly
                      support such activities.                      being part of the learning activity
                                                                    themselves.
the use of mobile     With regard to accidental learning,
                      learning episodes are impossible to           There is scope for supporting both
  technologies in     predict. The personal and portable nature     students and teachers, and also for
     education is     of mobile technologies makes them             supporting administration more generally.
                      very strong candidates for recording,         Perry (2003) reports on the successful
 not restricted to    reflecting on and sharing this type of        use of PDAs for administration and
  exploiting them     informal learning.                            supporting classroom management.
      for learning
         activities    Theme                  Key Theorists          Activities

                       Behaviourist           Skinner, Pavlov        •   drill and feedback
                       learning                                      •   classroom response systems

                       Constructivist         Piaget, Bruner,        •   participatory simulations
                       learning               Papert

                       Situated               Lave, Brown            •   problem and case-based learning
                       learning                                      •   context awareness

                       Collaborative          Vygotsky               •   mobile computer-supported
                       learning                                          collaborative learning (MCSCL)

                       Informal               Eraut                  •   supporting intentional and accidental
                       and lifelong                                      learning episodes
                       learning

                       Learning               n/a                    •   personal organisation
                       and teaching                                  •   support for administrative duties
                       support                                           (eg attendance)

                      Table 1: An activity-based categorisation of mobile technologies and learning

   18
Mobile devices can be used by teachers for    of mobile devices in the classroom and      the informal
attendance reporting, reviewing student       beyond comes from being able to combine
marks, general access of central school       different elements in ways that are         nature of the
data, or managing their schedules more        appropriate to the learning activities to   devices can
effectively. In higher education, mobiles     be supported.
can provide course material to students                                                   lead to positive
including due dates for assignments and                                                   rewards
information about timetable changes or
room changes.

The informal nature of the devices can lead
to positive rewards; Strom and Strom
(2002) report that PDAs helped with
teacher-parent communication, enabling a
means for teachers to inform parents of
absenteeism and thus manage this
problem more effectively.

2.8 SUMMARY

Table 1 summarises the main activity
themes discussed in this section.

While mobile devices are not necessarily
required to support these activities, their
use affords a highly personal experience
embedded within an authentic context of
use. The range of activities for which
mobile devices are being used suggests
that these technologies are fundamentally
changing the nature of learning provision.

It is beyond the scope of this review to
attempt a synthesis of the theories
presented here and elsewhere that are
relevant to learning with mobile
technologies. There is, as yet, no over-
arching ‘theory of mobile learning’, but
what we can work towards is an integrated
pedagogy for the use of mobile devices
that draws on a number of areas. What is
needed is a blended, integrated approach –
as explored in the next section, the power

                                                                                                       19
SECTION 3

TEACHING AND LEARNING WITH MOBILE
TECHNOLOGIES – CASE STUDIES

            3 TEACHING AND LEARNING                     ‘matches’ against computer-generated
            WITH MOBILE TECHNOLOGIES –                  opponents, ranked by difficulty. Difficulty is
                                                        increased by increasing the speed at which
            CASE STUDIES
                                                        the problems display on the screen.
            This section presents both current and
                                                        Compared to traditional worksheets,
            recent examples of teaching and learning
                                                        Skills Arena was designed to offer faster
            with mobile technologies, categorised
                                                        feedback, the ability for each student to
            under the themes introduced in Section 2.
                                                        select the appropriate difficulty level and
            The particular examples were chosen
                                                        to provide increased motivation.
            because they possess one or more of the
            following key characteristics:
                                                        An initial pilot study of Skills Arena was
                                                        tested with two classes of second grade
            • broad impact, mainly inferred from
                                                        students (39 students in total) over 19
              the number of learners supported
                                                        days. Students completed an average of
            • strong theoretical basis                  1,296 problems each during this period,
            • support of an interesting or              three times what would be expected with
              novel activity                            traditional worksheets. Skills Arena also
                                                        had a significant impact on the classroom
            • inclusion of both qualitative and
                                                        culture. Both teachers found the activity
              quantitative evaluation results.
                                                        was easy to administer and control, and
                                                        one teacher even used Skills Arena as a
                                                        reward for good behaviour. Students’ active
            3.1 BEHAVIOURIST LEARNING                   engagement with Skills Arena extended
                                                        beyond the time allotted in the classroom,
            The following case studies demonstrate      as they were inspired to create stories
            the unique capabilities for anytime,        about both their experience and their
            anywhere learning that mobile devices can   characters.
            offer, even for the most straightforward
            ‘drill and feedback’ activities.            Based on the results of the pilot study,
                                                        additional classroom studies are planned
                                                        to quantify whether using Skills Arena
            3.1.1 Skills Arena                          improves student’s performance in
                                                        addition and subtraction, and to compare
            Skills Arena (Lee et al 2004) is a          the impact with traditional drill activities
            mathematics video game, implemented         such as worksheets.
            using the Nintendo Game Boy Advance
            system, that supplements traditional
            curricula and teaching methods. Drills in   3.1.2 BBC Bitesize
            addition and subtraction are presented as
            a game with advanced scoring and record-    BBC Bitesize (2003; 2004) is an initiative
            keeping, character creation and variable    to provide revision materials via mobile
            difficulty level. Students can select       phones, using a downloadable Java game
            the name and physical traits of their       and SMS text messages. Given the limited
            character, which they use to compete in     amount of information that can be

20
displayed on-screen and sent via text, the       SMS was used as part of an English
revision materials really are ‘bite-sized’.      language course, where students were
This initiative has been running since 2003,     sent frequent vocabulary messages, which
and has proved to be very popular,               also act as reminders to revise. The
especially with the growing number of            lessons proved effective and were well
phones with Java capabilities. The main          received by the students. The system takes
impact of the BBC Bitesize programme             advantage of ‘push’ technologies and
comes from the size of its audience - over       promotes regular study. Researchers did
650,000 GCSE students (as well as a              note, however, that students were
number of curious adult learners).               postponing study until they would have
Some implementation problems                     the time to concentrate on the task.
highlighted include:
                                                 Video delivered on mobile platforms
• Problem of localised content: some             (both mobile phone and PDA) was used
  questions were not relevant to what            to demonstrate the literal meaning
  a particular student had studied.              and the special use of English idioms.
• Lack of detailed feedback for learners:        Students found the video quality low,
  the small screen size and memory               but the experience of using the videos
  capacity of the mobile phones meant            engaging.
  that no detailed feedback about question
  responses could be given. This was             A related commercial application is Pocket
  highlighted as a key issue that learners       Eijiro 1, started in December 2002 as an
  wanted to see addressed.                       English-Japanese, Japanese-English
                                                 dictionary. The site now receives more
• Compatibility across devices: despite          than 100,000 hits per day and subscribers
  Java being promoted as a cross-                number in the hundred thousands.
  platform environment, it was difficult
  to get the Java game running on all
  phones.
                                                 3.1.4 Classroom response systems
• Costs: the SMS service was originally
  free, but excessive demand forced the          Classroom response systems can be
  BBC to charge for messages, leading            implemented as either specialist systems,
  to a significant decline in popularity.        comprising both the hardware and
                                                 software such as Educue 2, or as
                                                 software-only systems that can be installed
3.1.3 Mobile phones for                          on mobile devices, such as Discourse 3.
language learning
                                                 Dufresne et al (1996) report on the use of
Two mobile language learning systems for         a classroom response system called
mobile phones were implemented and               ‘Classtalk’ with first year physics students
tested in 2003 (Thornton and Houser 2004).       at the University of Massachusetts, USA.

1 http://ojr.org/japan/wireless/1080854640.php
2 http://www.educue.com
3 http://www.ets.org/discourse/about.html

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