LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...

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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
LAWYERS’ COMMITTEE FOR
 CIVIL RIGHTS UNDER LAW
 COVID-19 Resource Manual Louisiana

     Lawyers’ Committee for Civil Rights Under Law
  1500 K Street, NW - Suite 900 | Washington, DC 20005
                      202.662.8600
               info@lawyerscommittee.org
LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
Letter from Kristen Clarke
       President and Executive Director
The Lawyers’ Committee has prepared this manual in partnership with the Louisiana
Legislative Black Caucus, Louisiana Fair Housing Action Center and Jane Place
Neighborhood Sustainability Initiative to provide you and your family with guidance in the
midst of the COVID-19 pandemic. During this rise in COVID-19 cases, this manual provides
resources that may be available to you, including: unemployment benefits, housing needs,
access to education, election information, and other support resources. We, along with our
partners in Louisiana, are committed to serving as a resource to the communities that we
serve during these trying times. We are independent of any government agency, but your
safety and security are paramount to us. If you have internet access, our website
(www.lawyerscommittee.org) has additional information about your rights, and we hope that
this information is helpful to you during this difficult time.

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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
Table of Contents
• General Resources – You Have Rights ………………………………….………..4
• Medical Support and Testing ....……………………………………………............5
• Housing Assistance ..…………………………………………………..……………8
• Unemployment Benefits ….………………………………………………………...15
• SNAP (Food Stamp) Benefits ………….…………………………………………..18
• Small Business Relief ………………………………………………….…………...19
• Louisiana Election Information …………………………………………………...22
• Education Rights and Resources …………………………...……………………28
• 2020 Census Information ………………………………….……………………….31

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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
General Resources
  YOU HAVE THE RIGHT TO BE FREE FROM DISCRIMINATION

The laws guaranteeing your right to be free from discrimination remain in place. If you feel that you have been subject to
discrimination, or your questions regarding a specific benefit are not answered by the state or the federal agency
providing the benefit, you may want to contact one or more of the following organizations for further assistance.

Please note, we cannot guarantee that any of the organizations listed below will take your case and/or represent you
without cost. Each organization sets its own policy on whether it will represent clients for free.

                                                     LOUISIANA

   ORGANIZATION                     CONTACT INFORMATION                                         WEBSITE

                             COVID-19 Legal Hotline: 844.244.7871
                             Baton Rouge: 225.448.0331
                                      Covington: 800.891.0076                                   www.slls.org
                                      Hammond: 800.349.0886
  Southeast Louisiana
                                        Harvey: 800.624.4771                            Apply for legal help online:
     Legal Services
                                        Houma: 800.256.1660                   apply.lanonprofitjustice.org/server/shared/a2jv
                                    New Orleans: 877.521.6242                                    iewer.htm
                                   St. Charles Parish (Hahnville):
                                             985.331.3034
  Louisiana State Bar                    800.421.LSBA (5722)
                                                                                 https://www.lsba.org/public/findlegalhelp/
       Association                           504.566.1600
     Louisiana Fair
     Housing Action                          877.445.2100                                    lafairhousing.org/
        Center
      Jane Place
     Neighborhood
                                                  N/A                                          www.jpnsi.org/
      Sustainability
         Initiative
                                           P. O. Box 44003
 Louisiana Legislative                 Baton Rouge, LA. 70804                 https://house.louisiana.gov/H_Reps/H_Reps_
    Black Caucus                            225.342.7342                                      Caucus_LLBC

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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
Getting Started
    ACCESSING MEDICAL SUPPORT DURING THE PANDEMIC

In light of the COVID-19 global pandemic, it is imperative that you, and your family, stay informed about available medical
support, especially if you believe that you are infected with the coronavirus or have been exposed to someone who has
been diagnosed with the virus. A coalition of Louisiana state agencies are working together to keep Louisiana residents
informed about state efforts in response to COVID-19. To get the most up-to-date information, residents may call 211 or
text the keyword “LACOVID” to 67283.

Social Distancing and Self-Isolation Guidelines

Louisiana Health officials recommend that the public practice social distancing. This means you should avoid gathering in
groups of more than 10 people. Health officials recommend that you wear a face mask when going out in public and
maintain at least 6 feet of physical space between yourself and others. If you are unable to purchase a mask, you may
create your own by using a cloth. According to the Louisiana Department of Health, face masks should:
            •   Fit snugly but comfortably against the side of the face
            •   Be secured with ties or ear loops
            •   Include multiple layers of fabric
            •   Allow for breathing without restriction
            •   Be able to be laundered and machine dried without damage or change to shape
You can find instructions from the CDC about how to make a cloth mask at: https://youtu.be/tPx1yqvJgf4

The Louisiana Department of Health also recommends self-isolation for 14 days if you have been in close contact with
someone who has tested positive for COVID-19. During this period of time, you should monitor your symptoms. If you
develop a fever, cough, or trouble breathing, you should get tested as soon as possible.

Getting Tested for COVID-19

The Centers for Disease Control announced that anyone with COVID-19 symptoms should be tested as long as there is
approval from a medical doctor. Unfortunately, there is currently more demand for COVID-19 tests than tests available to
the public. The Louisiana Department of Health recommends COVID-19 testing for anyone who has the following
symptoms:
            •   Cough
            •   Shortness of breath or difficulty breathing
Or at least two of these symptoms:
            •   Fever                                                         •   Muscle pain
            •   Chills                                                        •   Headache
            •   Repeated shaking with chills                                  •   Sore throat

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•    New loss of taste or smell
Please note, your healthcare provider will determine if getting tested is appropriate given the limited number of available
tests.

The Louisiana Department of Health has published a daily list of local testing sites that is updated twice a day and can be
found here. There are testing sites available in the following parishes:
            •    Acadia Parish                           •   Iberia Parish                           •   St. Helena Parish
            •    Allen Parish                            •   Iberville Parish                        •   St. James Parish
            •    Ascension Parish                        •   Jackson Parish                          •   St. John the
                                                                                                         Baptist Parish
            •    Assumption Parish                       •   Jefferson Parish
                                                                                                     •   St. Landry Parish
            •    Avoyelles Parish                        •   Lafayette Parish
                                                                                                     •   St. Mary Parish
            •    Bienville Parish                        •   Lafourche Parish
                                                                                                     •   St. Tammany
            •    Bossier Parish                          •   LaSalle Parish                              Parish
            •    Caddo Parish                            •   Lincoln Parish                          •   Tangipahoa Parish
            •    Calcasieu Parish                        •   Livingston Parish                       •   Tensas Parish
            •    Caldwell Parish                         •   Madison Parish                          •   Terrebonne Parish
            •    Catahoula Parish                        •   Morehouse Parish                        •   Union Parish
            •    Claiborne Parish                        •   Natchitoches                            •   Vermilion Parish
                                                             Parish
            •    Concordia Parish                                                                    •   Vernon Parish
                                                         •   Orleans Parish
            •    DeSoto Parish                                                                       •   Washington Parish
                                                         •   Ouachita Parish
            •    East Baton Rouge                                                                    •   Webster Parish
                 Parish                                  •   Pointe Coupee
                                                             Parish                                  •   West Baton Rouge
            •    East Carroll Parish                                                                     Parish
                                                         •   Rapides Parish
            •    East Feliciana                                                                      •   West Carroll
                 Parish                                  •   Richland Parish                             Parish
            •    Evangeline Parish                       •   Sabine Parish                           •   Winn Parish
            •    Franklin Parish                         •   St. Bernard Parish
            •    Grant Parish                            •   St. Charles Parish

Who Is Eligible for COVID-19 Testing?

As recognized by the federal government and the State of Louisiana, anyone with COVID-19 symptoms is eligible for
testing provided that a doctor approves the test. The COVID-19 test is free, and anyone can be tested regardless of
having health insurance coverage, a primary care physician, or immigration status. Louisiana testing criteria does not
require official government identification.

Payment for COVID-19 Testing

In Louisiana, no one is financially responsible for a COVID-19 test:
            •    Health insurance companies cannot charge a patient an out of pocket fee for COVID-19 testing.
            •    Medicaid and Medicare cover the costs of COVID-19 testing.
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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
•   Patients without health insurance are entitled to free COVID-19 testing.
Getting Tested Without Health Insurance Coverage or a Primary Care Doctor

In Louisiana, no commercial insurance company can charge a patient an out of pocket fee for COVID-19 testing. Medicaid
and Medicare cover all of the costs associated with the test. The federal government has made provisions for uninsured
patients to receive free COVID testing; however, you should contact the testing site before you arrive to confirm they do
not require a physician’s order for testing or that you are an existing patient of that healthcare facility's provider network. If
you are uninsured and are unable to access COVID-19 testing due to a lack of insurance, please call 211 for a list of
federally qualified community health centers near you or visit the website: www.lpca.net/main/for-patients/find-a-health-
center. These community health centers are also an option if you do not have a primary care physician.

What You Should Bring to a Testing Center

If possible, we recommend you bring the following items:
             •   Your health insurance card
             •   Government issued ID such as a driver’s license
             •   Contact information for your primary care physician
Accessing Healthcare Services for Non-COVID-19 Related Concerns

All licensed healthcare facilities in Louisiana have been ordered to postpone all non-essential treatment and procedures. It
is up to healthcare providers to determine what procedures are “essential” and what are “non-essential.”

If you have any scheduled surgeries or procedures, we recommend that you contact your healthcare provider to confirm
whether the surgery or procedure is essential or non-essential.

Under the Department of Health order, non-COVID-19 medical, surgical, and dental procedures will be performed only in
the following circumstances:
             •   To treat a medical emergency;
             •   To avoid further harm from an underlying condition or disease; or
             •   To treat a time-sensitive condition.

Medicaid Support

The Medicaid eligibility application and renewal time periods will be relaxed throughout the duration of President Trump’s
public health emergency declaration. This applies to all eligibility criteria except for verification of citizenship and
immigration status.

In Louisiana, the timeline for appealing Medicaid decisions has been extended. You may now request a hearing up to 120
days from the date of your decision letter. This extension only applies to decision letters dated March 1, 2020, or later. If
you disagree with your Medicaid decision, you can request an appeal on this website, or by sending a letter to the Division
of Administrative Law, Health & Hospitals Section, P.O. Box 4189, Baton Rouge, LA 70821-4189 or by faxing the letter to
225.219.9823. The letter should include all of the reasons why you disagree with the Medicaid decision. You may also
request an appeal over the telephone by calling Medicaid Customer Service at 888.342.6207 or the Division of
Administrative Law at 225.342.5800.

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Housing Assistance
Housing assistance and services are available to help those in need during the COVID-19 pandemic. It is important to
note that Louisiana’s moratorium on evictions ended on June 5, 2020. Many parishes throughout the state, however, have
agreed to stop foreclosures until the end of the pandemic. If you need assistance navigating a housing issue, we
recommend that you contact one of the following organizations:

Southeast Louisiana Legal Services

COVID-19 Hotline: 844.244.7871
Regional Offices
Baton Rouge: 225.448.0080
Hammond: 985.345.2130
New Orleans: 504.529.1000

Louisiana Fair Housing Action Center
877.445.2100
If you are a homeowner in need of foreclosure support, you may
contact Brad Hellman: bhellman@lafairhousing.org.

Jane Place Neighborhood Sustainability Initiative
www.jpnsi.org
Every Thursday, Jane Place Neighborhood Sustainability
Initiative hosts a conference call where people can ask about
rental and mortgage policies.

WHAT THE FEDERAL STIMULUS PLAN MEANS FOR HOUSING

The federal government has agreed on a stimulus plan to help combat the financial crisis expected as a result of COVID-
19 shutdowns and precautions across the country. But what does the $2 trillion Coronavirus Aid, Relief, and Economic
Security (CARES) Act mean for people and their housing?

Foreclosures

The CARES Act prevents foreclosures for all federally-backed mortgages (including those covered by HUD, USDA, FHA,
VA, Fannie Mae and Freddie Mac). After March 18, 2020, people with federally-backed mortgages will have 60 days to
bring their mortgages current. Those experiencing a financial hardship due to COVID-19 may also request a forbearance,
which would extend the time limit of your mortgage and give you more time to pay. Those who request a forbearance
could receive up to 180 days to pay their mortgage, with the possibility of an additional 180 days at the request of the
borrower.

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Owners of multifamily housing with a federally-backed mortgage can request a forbearance for up to 30 days, which can
be extended by another 60 days at the request of the borrower, on the condition that they agree not to evict tenants or
charge their tenants late fees.

In Louisiana, sales of ALL foreclosed properties (not just those with federally-backed mortgages) were suspended April
30, 2020. If your property has been set for a foreclosure sale, you should contact the sheriff for your parish by phone to
find out if a sale date has been set for your home.

Evictions

The CARES Act also institutes a moratorium on evictions for non-payment of rent for tenants of dwellings with a federally-
backed mortgage and for residents of federally subsidized apartments until July 25, 2020. The bill also prohibits late fees
for renters and ensures that renters must be given 30-day notice to vacate after July 25, 2020.

If you are currently being evicted illegally or locked out, call Southeast Louisiana Legal Services for free help at
504.529.1000, ext. 223.

Some tenants have additional protections. Under the CARES Act, there is a 120-day ban (until July 25th) on evictions
for nonpayment, and the charging of late fees, for certain properties:

            •    Properties that rent to any Section 8 voucher holders
            •    Properties that rent to anyone with a US Dept. of Agricultural Rural Development voucher
            •    All HUD-subsidized properties like Project-Based Section 8 and Project-Based Voucher properties,
                 HOME properties, HUD-subsidized senior housing, and public housing
            •    Properties that receive Low Income Housing Tax Credits (“LIHTC” or “tax credit”)
            •    Tenants whose landlords have a mortgage backed by the federal government (like an FHA or other HUD
                 mortgage, a VA mortgage, or a U.S. Dept. of Agriculture mortgage), or a mortgage owned by Fannie Mae
                 / Freddie Mac

For these tenants, landlords cannot give you a notice to vacate for nonpayment until after the 120 days. After that they
must give you a 30-day notice. If you receive an eviction notice before July 25 and you live in a covered property, you
have a right to fight the eviction. Contact the Southeast Louisiana Legal Services COVID-19 Hotline at 844.244.7871.

The staff at the Louisiana Fair Housing Action Center is also available to assist. Please contact the organization at 877.
445.2100, 504.596.2100 or info@lafairhousing.org.

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LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW - COVID-19 Resource Manual Louisiana - Lawyers' Committee for ...
FORECLOSURE PREVENTION

You may be eligible for mortgage assistance through the CARES Act. Under the CARES Act, there are protections for
homeowners with federally or Government Sponsored Enterprise (GSE) backed mortgages: FHA, VA, USDA, Fannie
Mae, and Freddie Mac. If you are unsure whether you have one of these mortgages, you can check out some tools
provided by the Consumer Financial Protection Bureau: https://www.consumerfinance.gov/ask-cfpb/how-can-i-tell-who-
owns-my-mortgage-en-214/ or check MERS ServicerID: https://www.mers-servicerid.org/sis/.

These protections come in the form of a mortgage forbearance which allows you to pause or reduce your mortgage
payments for a limited amount of time until you become more financially secure again. Under the CARES Act, your lender
may not foreclose your property until at least August 31, 2020. Additionally, if you have financial hardship related to the
COVID-19 pandemic, you can request and obtain a forbearance for up to 360 days. To request a forbearance, you should
contact your mortgage provider directly.

Even if you do not have a federal or GSE mortgage, you still may be entitled to relief. We recommend that you contact
your provider directly to find out more information. If you are unsure who backs your mortgage, you can use
https://www.mers-servicerid.org/sis/ to confirm.

When you contact your mortgage provider to inquire about a forbearance, you should have your account number
available. The Consumer Financial Protection Bureau recommends that you ask the following questions:

       What are the criteria you will use to determine my forbearance?

       What are my rights if I disagree with your determination?

       What options are available to help temporarily reduce or suspend my payments?

       Are there forbearance, loan modification, or other options applicable to my situation? What fees are associated
        with each option?

       When will you waive the late fees on my mortgage account?

       What should I do at the end of my forbearance period? When should I contact or expect to hear from my servicer
        prior to end the forbearance period?

       What are my payment options at the end of the forbearance period?

       What restrictions and requirements will apply at the end of the forbearance period?

       Will interest be charged on my unpaid mortgage payments during forbearance?

Once you are able to obtain a forbearance or another form of mortgage relief, ask your servicer to provide confirmation in
writing.

After you receive your forbearance, you should do the following:

       Keep written documentation related to your mortgage statements and your forbearance
       Pay attention to your monthly mortgage statement to make sure there are no errors
       Stop or change auto-payments for your mortgage

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   Monitor your credit; you are entitled to a free credit report every 12 months. To get your report, visit
        AnnualCreditReport.com or call 877-322-8228
       When your income is restored, contact your provider and restart the mortgage payments
Sources: https://www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/;
https://www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/request-forbearance-or-mortgage-relief/;
https://www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/cares-act-mortgage-forbearance-what-
you-need-know/;

                                           UTILITY PAYMENTS

The Louisiana Public Service Commission (LPSC) has ordered electric, natural gas, telephone, water, and sewer
companies regulated by the commission to immediately stop disconnecting customers for non-payment of utility bills.
These companies include Entergy, Cleco, SWEPCO, Louisiana’s rural electric cooperatives, Atmos Energy, CenterPoint
Energy, AT&T, CenturyLink. This order remains in place until LPSC changes or revokes it. Although the order provides
relief, it does not waive utility bills. You must pay the bills when LPSC ends the emergency order.

Source: https://www.ksla.com/2020/03/16/utility-customers-wont-lose-service-during-covid-coronavirus-emergency/

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PROTECTION FROM EVICTION

Southeast Louisiana Legal Services has the following graphics on its website that provides a helpful overview of your
protection from eviction:

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Evictions were suspended for all tenants in Louisiana until June 15, 2020. Jane Place Neighborhood Sustainability
Initiative has created an easy-to-follow comic that also illustrates a guide for renters facing eviction. You can access the
comic here.

Under the CARES Act, you cannot be evicted until after July 25, 2020 if:

    1) You receive federal rental assistance from a voucher or grant program
    2) You or your landlord receive assistance through federally-subsidized housing programs, or
    3) Your rental home or apartment building has a federally backed mortgage.

To see if you are eligible for any of these options, check out this search tool by the National Low Income Housing
Coalition: https://nlihc.org/federal-moratoriums.

It is important to keep in mind that you should still pay for your rent if you can afford it. If you are experiencing financial
difficulty that prevents you from paying rent, contact your landlord right away.

Source: https://www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/renter-protections/

Sample Email to Landlord

Congress passed a $2 trillion relief bill, but that money won't be available before many of us have to make rent and utility
payments. Much of the relief is also in the form of a one-time payment, but we all have recurring expenses. That's why
Louisiana Fair Housing Action Center created a template for an email or text you can send to your landlord and are
including some additional resources on what's in the relief bill so you can plan for the future.

Sample Email/Text to Your Landlord

        Hi _____, I hope you are safe and healthy. I wanted to keep you updated about my situation. I have lost
        income/work/my job because of the COVID-19 crisis and cannot afford to pay this month’s rent at this time. Would
        you be willing to:

        1. Waive late fees?
        2. Agree not to evict me for not being able to pay this month’s rent on time, and instead agree that after the
        Governor lifts the stay at home order, we will work out a repayment agreement that works for both of us?

        Most mortgage holders can qualify for a forbearance because of COVID-19. If you receive a forbearance from
        your lender, would you also be willing to not charge me rent for those months?

        Thanks for your flexibility and understanding,

        [name]

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Unemployment Benefits
If you are currently unemployed, you may be eligible for a variety of benefits available through the federal government or
the Louisiana government. You may be eligible for unemployment benefits if you fall into any of the following categories:

    1. Your work hours have been reduced because of the coronavirus;
    2. Your workplace has been closed temporarily and you are not being compensated;
    3. You have been instructed not to go to work and you are not being paid while at home.

If you fall into one of the above categories, you can apply for unemployment benefits immediately and you are not
required to find new employment. If you qualify for unemployment benefits, you can receive up to 26 weeks of benefits
over a 12-month period.

To apply for unemployment insurance, please visit www.louisianaworks.net/hire or call the Louisiana Workforce
Commission Claim Center at 866.783.5567 between the hours of 8:00 a.m. to 7:00 p.m.

Paid Leave Requirements

Under the CARES Act, your employer is required to provide 10 days of paid sick leave and 10 weeks of paid family leave
if you are directly affected by COVID-19. These benefits are in effect through December 31, 2020. But this provision
generally applies only to employers with fewer than 500 employees and more than 50 employees.

Unemployment Insurance and Stimulus Checks

The CARES Act includes additional funds to expand unemployment benefits for those who have lost their jobs due to the
coronavirus pandemic, which will hopefully help those currently facing hardship in paying their rent. To learn more about
how to apply for unemployment benefits go to www.louisianaworks.net/hire.

People who have filed their 2019 or 2018 taxes and make up to $75,000 a year are eligible to receive a check from the
federal government of up to $1,200. Checks are scheduled to start being released on April 6, but experts say to expect
delays (potentially up to eight weeks or longer). For more information, see www.irs.gov/get-my-payment.

Health Insurance

Medicaid

Medicaid is a state-administered program that provides low-income state residents with health coverage under certain
conditions. You may be eligible for Medicaid if you have lost your health insurance and your income is under a certain
amount, which depends on your family size. To apply for Medicaid coverage in Louisiana, visit
https://sspweb.lameds.ldh.la.gov/selfservice/. If you need assistance with the website, contact Louisiana Medicaid
Customer Service at 888.342.6207 or by email at MyMedicaid@la.gov.

As explained above, Louisiana has extended the timeline for requesting an appeal of your Medicaid determination.
If your Medicaid application has been denied, you may appeal and ask for a hearing within up to 120 days from the date
at the top of your decision letter, for all decision letters dated after March 1, 2020. You can contest the decision by
requesting an appeal online, or by faxing an appeal request to the Division of Administrative Law at 225.219.9823 or
mailing it to the Division of Administrative Law, Health & Hospitals Section, P.O. Box 4189, Baton Rouge, LA 70821-4189.

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You may also request an appeal by calling the Louisiana Medicaid Customer Service line at 888.342.6207, or the
Louisiana Division of Administrative Law at 225.342.5800.

Purchasing Health Insurance Through the Affordable Care Act

If you have lost your health insurance, whether due to job loss or otherwise, you may qualify for the 2020 Special
Enrollment Period under the Affordable Care Act to purchase health insurance through your state’s health insurance
exchange. For more information about whether you qualify for the Special Enrollment Period, visit
www.healthcare.gov/glossary/qualifying-life-event/. You must apply for the Special Enrollment Period within 60 days
of the loss of your health insurance. To apply for the Special Enrollment Period visit www.healthcare.gov/create-
account.

Continuation of COBRA

You can extend your medical insurance through your job by using COBRA. COBRA is a federal law that requires
employers with 20 or more employees to offer the continuation of the same group health care coverage after you've
voluntarily or involuntarily left your job, or have had your work hours reduced. COBRA allows you to continue your health
insurance coverage from your employer at the full cost of the health insurance premium (whereas during your
employment your employer may have covered some or all of the cost of the premium). In some instances, your spouse
and dependent children may also qualify for coverage under COBRA. An individual must apply for COBRA within 60

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days of the termination of medical coverage. To apply for COBRA and confirm your eligibility, go to the website:
https://www.benefits.gov/benefit/4727#Eligibility_Checker.

Federal Relief from The Small Business Administration

In response to COVID-19, the Small Business Administration (SBA) has made available a dedicated Economic Injury
Disaster Loan. These loans are available to small business owners. To determine whether your business meets the U.S.
Small Business Administration’s “small business size” standard, go to https://www.sba.gov/size-standards/.

Economic Impact Payment (Stimulus Check)

The federal government has approved direct payments to qualifying individuals. All U.S. residents with an adjusted
gross income of up to $75,000—or $112,500 for head of household filers, or $150,000 for married couples filing jointly—
will receive an amount of $1,200 (or $2,400 for married couples filing jointly) from the federal government. Parents of
dependent children 16 years old or younger may also receive an additional $500 per child. Persons or couples with
incomes above this amount may still receive a payment, but in a reduced amount. Payments will be processed throughout
the month of April 2020. For more information, see www.irs.gov/get-my-payment.

Some individuals do not need to take additional steps while others do. If you filed a tax return for 2018 or for 2019,
or if you are a Social Security, Social Security Disability Insurance, or Railroad Retirement recipient, you do not need to
take any action. If you do not fall into these categories, you may need to file a tax return to receive your payment. Visit
www.irs.gov/coronavirus/non-filers-enter-payment-info-here to determine whether you need to apply for relief and to
complete the application for payment.

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SNAP BENEFITS
                      DURING THE COVID-19 CRISIS
The Families First Coronavirus Response Act (FFCRA) gives states and the federal government flexibility in granting
SNAP benefits to reflect food and economic needs during the COVID-19 pandemic. Through FFCRA, states, including
Louisiana, are providing emergency supplemental SNAP benefits to many participating SNAP households so SNAP
participants can receive the maximum benefit allowed for the household size. Additionally, there is a nationwide,
temporary suspension of SNAP’s three-month time limit for adults under the age of 50 without children in their home.

Source: https://www.cbpp.org/research/food-assistance/usda-states-must-act-swiftly-to-deliver-food-assistance-allowed-
by-families

Louisiana determines SNAP eligibility based on income and resources. A table that shows an income standard and
maximum SNAP allotment per household size is available at http://www.dcfs.louisiana.gov/page/584. The coronavirus
stimulus checks do not count as income because they are considered tax credits.

If you do not currently receive SNAP, you can apply online or mail a paper application to the Louisiana Department of
Children and Family Services (DCFS). For instructions on how to apply, visit www.dcfs.la.gov/getSNAP or text GETSNAP.
When applying you must be able to provide proof of identity, residence in Louisiana, U.S. citizenship, Social Security
numbers, and work registration. DCFS has 30 days to process your application.

                                   FOR MORE INFORMATION

You can find more information about Louisiana SNAP at www.dcfs.louisiana.gov/page/snap#rights.

For more information about DCFS’s response to COVID-19, visit www.dcfs.louisiana.gov/page/snap-covid19-response-
faqs.

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Small Business Relief
Small businesses are facing an unprecedented economic disruption due to the coronavirus outbreak. If you own a small
business, relief may be available to you under the CARES Act.

The COVID-19 Economic Injury Disaster Loans (EIDL)

EIDL loans provide working capital to small businesses and small agricultural cooperatives to assist them through the
COVID-19 recovery period. These loans are only available to businesses with no credit available elsewhere – businesses
that cannot provide for their own recovery from non-Government sources. The application is available online at
covid19relief.sba.gov. The deadline for EIDLs resulting from COVID-19 is September 30, 2020.

For more information visit www.sba.gov/funding-programs/disaster-assistance/coronavirus-covid-19.

The SBA 7(a) Program

The SBA 7 (a) Program offers loan amounts up to $5 million and is an all-inclusive loan program deployed by lending
partners for eligible small businesses within the U.S. States and its territories. The uses of proceeds include: working
capital; expansion/renovation; new construction; purchase of land or buildings; purchase of equipment, fixtures; lease-
hold improvements; refinancing debt for compelling reasons; seasonal line of credit; inventory; or starting a business.

Paycheck Protection Program

The Paycheck Protection Program is a loan program designed to provide a direct incentive for small businesses to keep
their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money
is used for payroll, rent, mortgage interest, or utilities.

Eligible businesses include (1) any small business meeting the SBA’s small business standards; (2) any business,
501(c)(3) non-profit, 501(c)(19) veterans organization, or Tribal business concern with the greater of 500 employees or
the SBA industry size standard; (3) any business in the accommodations and food services sector (must have NAICS
Code beginning with “72”) with more than one physical location and under 500 employees at any given location; (4) sole
proprietorships, independent contractors, and self-employed persons.

To apply, find a nearby lender eligible to issue a loan under the PPP online at www.sba.gov/paycheckprotection/find.
The PPP will be available through October 31, 2020.

The SBA 504 Loan Program

The SBA’s 504 Loan Program provides qualifying small businesses with long-term, fixed-rate financing used for
expansion or modernization of their business. 504 loans are available through Certified Development Companies
(CDCs), with which you can connect through the SBA’s website. CDCs are SBA's community-based partners for providing
504 Loans.

The SBA Debt Relief Program

This program will automatically pay the principal, interest, and fees of current 7(a), 504, and microloans for a period of six
months, including all those issued prior to September 27, 2020. It is therefore highly recommended that you apply for
these loans prior to that date. Furthermore, all previous SBA Serviced Disaster (Home and Business) Loans in “regular

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servicing status” as of March 1, 2020, will be in automatic deferment until December 31, 2020, meaning that you will not
need to make any payments on those loans, although interest will continue to accrue.

SBA Disaster Loan Servicing Centers are open and available to answer your questions about the SBA Debt Relief
Program via telephone or e-mail:

            •   Birmingham Disaster Loan Servicing Center
                Phone: 800.736.6048
                Email: BirminghamDLSC@sba.gov
            •   El Paso Disaster Loan Servicing Center
                Phone: 800.487.6019
                Email: ElPasoDLSC@sba.gov

Federal Tax Relief

Employee Retention Tax Credit

Under the CARES Act, some employers that retain employees despite economic hardship related to COVID-19 may
qualify for an employee retention tax credit. The tax credit is in the amount of 50% of qualified wages paid to employees
after March 12, 2020, and before January 1, 2021.

Eligible employers include: (1) employers whose operations are either fully or partially suspended due to a shut-down
order; and (2) employers whose gross receipts decline by more than 50 percent as compared to the same quarter the
prior year. For employers with more than 100 full-time equivalent employees, the credit is restricted to wages paid to
employees not providing service due to COVID-19; for employers with fewer than 100 full-time equivalent employees, the
credit applies to all employees.

To receive the tax credit, include 50% of those wages together with 50% of any qualified wages paid during the second
quarter of 2020 on your second quarter Form 941, 941-SS, or 941-PR to claim the employee retention credit. Do not
include the credit on your first quarter Form 941, 941-SS, or 941-PR.

Delay of Payment of Employer Payroll Taxes

If you are an employer, the CARES Act also gives you the opportunity to defer payment of the employer contribution of
Social Security payroll taxes for your employees through the end of the year. Half of the deferred amount will be due by
December 31, 2021, and the remaining half will be due by December 31, 2022.

Modifications for Net Operating Losses

Under the CARES Act businesses can carry back a net operating loss arising in a tax year beginning in 2018, 2019, or
2020 for five years. Furthermore, a section of the Act temporarily removes the taxable income limitation on the net
operating loss to allow it to fully offset income.

Modification of Limitation on Business Interest

The CARES Act has increased the percent of your business’s taxable income you can deduct due to business interest
expenses. Now you are allowed to deduct 50 percent of taxable income for 2019 and 2020 taxes, rather than the usual 30
percent.

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Refundable Tax Credit for Paid Leave

Under the CARES Act, employers are required to provide paid sick leave and paid family leave for individuals directly
affected by COVID-19; the requirement is in effect until December 31, 2020. The CARES Act allows employers to claim
100% of wages paid to these employees under the leave requirements as a refundable credit against payroll taxes.

Nationwide Private Relief for Small Businesses

The Local Initiatives Support Corporation, a U.S. nonprofit community development financial institution (CDFI), is
providing grants to help small businesses fill financial gaps until they are able to resume normal business operations or
obtain permanent financing. The Fund will provide grants of up to $10,000 to small businesses facing coronavirus-related
economic pressure. The Fund specifically aims to assist small businesses owned by people of color, women, and other
historically underserved communities. If the application period is closed, you can register for updates about new
application cycles and apply for grants, once available, through the LISC website or at:
https://confirmsubscription.com/h/r/6FF3E206B37FBDE42540EF23F30FEDED.

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Voting Rights

                          LOUISIANA ELECTION INFORMATION
Due to the evolving nature of the COVID-19 crisis, election information is rapidly changing. Please check for current
information from the Secretary of State: www.sos.la.gov/ElectionsAndVoting/GetElectionInformation/Pages/default.aspx.

Please go to the Election Protection website for additional Louisiana election resources, including a full list of Louisiana
Election FAQs. These resources will be updated as changes occur: https://866ourvote.org/state/louisiana/

If you have election-related questions or experience trouble registering to vote, requesting an absentee ballot, or voting on
election day, call the Election Protection hotline at 1.866.OUR.VOTE.

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LOUISIANA’S EMERGENCY ELECTION PLAN

The Secretary of State’s Emergency Election Plan was recently approved by the Governor and Louisiana legislature. The
terms of this plan will only apply to the July 11 and August 15, 2020 elections. The emergency plan implements the
following changes:

            •   Emergency COVID-19 related excuse for absentee ballot applications. In addition to the existing
                qualifying excuses for an absentee ballot, voters can now request an absentee ballot if they are: at higher
                risk for COVID-19 due to CDC-identified underlying health issues; subject to medically necessary
                quarantines or isolation orders; advised by a health care provider to self-quarantine; experiencing COVID-
                19 symptoms and seeking diagnosis; or caring for an identified individual who is subject to a medically
                necessary quarantine or isolation order as a result of COVID-19 or who has been advised by a health
                care provider to self-quarantine due to COVID-19 concerns. Please note this plan still requires a witness
                signature on the absentee ballot envelope flap.
            •   Expansion of in-person early voting. Early voting will be extended to a period of 13 days. See below for
                the early voting periods for each election. All the same ID requirements still apply.
            •   Change of some polling locations. Polling locations associated with Louisiana’s senior population will
                be relocated for the July and August elections. Impacted voters will be notified accordingly.
            •   Increased precautions at in-person voting locations. In-person polling locations will provide hand
                sanitizer to voters and require them to follow social distancing guidelines. Poll commissioners will be
                provided with masks and gloves.

Here is a summary of the key provisions of the emergency plan:
www.sos.la.gov/OurOffice/PublishedDocuments/pdf%20One%20pager-Emergency%20Election%20(1).pdf

The full emergency plan can be found here:
www.sos.la.gov/OurOffice/PublishedDocuments/Revised%20Emergency%20Election%20Plan%20for%20PPP%20and%
20Mun%20General%20Rev.%204-20.pdf

                       UPCOMING ELECTIONS IN LOUISIANA

2020 MUNICIPAL GENERAL ELECTION: AUGUST 15, 2020

Voter Registration Deadline: July 15, 2020 (In-person or mail), July 25, 2020 (Online)

Early Voting Period: July 25- August 8, 2020 (excluding Sunday, July 26 and Sunday, August 2)

Deadline to Request Absentee Ballot: August 11, 2020 by 4:30 p.m. CST

Absentee Ballot Must be Received by Registrar of Voters by: August 14, 2020 by 4:30 p.m. CST

2020 PRESIDENTIAL GENERAL AND OPEN CONGRESSIONAL PRIMARY ELECTION: NOVEMBER 3, 2020

Voter Registration Deadline: October 5, 2020 (In-person or mail), October 13, 2020 (Online)

Early Voting Period: October 20-27, 2020 (excluding Sunday, October 25, 2020)
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Deadline to Request Absentee Ballot: October 30, 2020 by 4:30 p.m. (CST)

Absentee Ballot Must be Received by Registrar of Voters by: November 2, 2020 by 4:30 p.m. (CST)

2020 CONGRESSIONAL AND OPEN GENERAL ELECTION: DECEMBER 5, 2020

Voter Registration Deadline: November 4, 2020 (In-person or mail), November 14, 2020 (Online)

Early Voting Period: November 20-28, 2020 (excluding Sunday, November 22, 26, and 27, 2020)

Deadline to Request Absentee Ballot: December 1, 2020 by 4:30 p.m. (CST)

Absentee Ballot Must be Received by Registrar of Voters by: December 4, 2020 by 4:30 pm (CST)

                           IMPORTANT VOTING INFORMATION

Polling locations are open from 7:00 a.m. to 8:00 p.m. (CST) on Election Day. A voter in line by 8:00 p.m. must be allowed
to vote.
            •    To find your polling place, visit the Louisiana Secretary of State’s parish polling locator web page. You
                 can also download the “Geaux Vote” app (https://voterportal.sos.la.gov/mobilelanding.aspx) or call your
                 parish registrar (https://voterportal.sos.la.gov/Registrar).
All registered voters in Louisiana can vote early in person without providing a reason. The early voting period for each
election is listed above. Note that the early voting periods for the July 11 and August 15 elections have been extended to
13 days. Early voting is generally available from 8:30 a.m. to 6:00 p.m. (CST) at the Registrar of Voters office or at
designated locations in the parish. Voters should check with their parish registrar for information about where to vote
early: https://voterportal.sos.la.gov/Registrar. Voters can also search for early voting sites online at
https://voterportal.sos.la.gov/EarlyVoting.

Registered voters may vote by mail (“Absentee Voting”) if they can provide a valid reason. The list of valid reasons is
available online: http://www.sos.la.gov/ElectionsAndVoting/Vote/VoteByMail/Pages/default.aspx.

            •    Valid reasons include, but are not limited to: being 65 years of age or older; having a physical disability;
                 being incarcerated or hospitalized; or working or attending school prevents you from being able to vote
                 within your parish of registration. Voters must first fill out and mail an application to vote absentee to the
                 parish registrar.
Voters wishing to vote by mail for the July 11 and August 15 elections will qualify if they meet any of the above
requirements or if they meet any of the following COVID-19 related criteria:

At higher risk for COVID-19 due to CDC-identified underlying health issues; subject to medically necessary quarantines or
isolation orders; advised by a health care provider to self-quarantine; experiencing COVID-19 symptoms and seeking
diagnosis; or caring for an identified individual who is subject to a medically necessary quarantine or isolation order as a
result of COVID-19 or who has been advised by a health care provider to self-quarantine due to COVID-19 concerns.

Applications for mail-in ballots (“Absentee Voting”) are available online at:
http://www.sos.la.gov/ElectionsAndVoting/Vote/VoteByMail/Pages/default.aspx.

Louisiana does not offer same-day voter registration.

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Voting Eligibility

In order to be able to vote in Louisiana, you must:

             •   Be a citizen of the United States
             •   Be a resident of Louisiana and the parish in which you seek to register
             •   Be at least 17 years (16 years if registering in person at the Registrar of Voters Office or at the Louisiana
                 Office of Motor Vehicles) at the time of registration but 18 years old to vote
             •   Not be under an order of imprisonment for conviction of a felony
                     o    Unless the person has fully discharged their sentence i.e., has completed parole and probation or
                          has been pardoned – in that case, you must appear in person at the Registrar of Voters Office in
                          Louisiana, complete a voter registration application and provide documentation that the person
                          has discharged their sentence. If disabled or homebound, you may submit your application and
                          documentation by mail, facsimile, commercial carrier or hand delivery
             •   Not be under judgement of full interdiction for mental incompetence or partial interdiction with suspension
                 of voting rights
To check your registration, use Louisiana’s Registrant Search website or call 866.OUR.VOTE (687.8683).

To update your registration, go to Louisiana Secretary of State’s Online Voter Registration webpage. For the upcoming
elections, update your information 30 days in advance if done in person or by mail and 20 days in advance if done online.

How to Register

Louisiana residents may register in person, by mail, or online.

For more information, visit the Louisiana Secretary of State’s website.

Online – What to Do

             •   Apply online on the GeauxVote Online Registration System.
                     o    Make sure to have your Louisiana Driver’s License or Louisiana Special ID card while filling out
                          the application. You will need to enter the audit code (the four-digit number labeled AUDIT on the
                          front of the card) on the application.
             •   You must fill out this online application at least 20 days before the election.
By Mail – What to Do

Apply by mail by downloading the Louisiana Voter Registration Application, completing it, and mailing it to your
local Registrar of Voters Office. Please note that the list of offices for registrars of voters is also included on the form. The
application must be postmarked 30 days before the election.

You may also register by using a National Mail Voter Registration Form

In Person – What to Do

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Due to the COVID-19 pandemic, many of the in-person registration locations are closed or operating on a limited
schedule. Voters are advised to register online or by mail if they can. If you must register in person, please check your
preferred location’s website or contact them ahead of time to get information about their operating schedule and modified
procedures.

             •   Apply in person to register to vote at any Registrar of Voters Office. Due to COVID-19, all OMVs are
                 currently closed for in-person appointments. Please continue to check your OMV office’s website for
                 the latest updates.
             •   You may also register in person at any of the following locations:
                     o    Louisiana Office of Motor Vehicles
                     o    Louisiana Department of Children and Family Services
                     o    WIC offices
                     o    Food stamp offices
                     o    Medicaid offices
                     o    Offices serving persons with disabilities such as the Deaf Action Centers and Independent Living
                          Offices
                     o    Armed Forces recruitment offices
For information and assistance for voters abroad that fall under the Uniformed and Overseas Citizens Absentee
Voting Act (UOCAVA), visit FVAP's website or the Louisiana Secretary of State’s Military and Overseas Voters webpage.

Displaced Voters

If you were involuntarily displaced to a new parish or state due to a gubernatorially declared emergency, but want to
remain registered to vote at your pre-emergency address, you may remain registered there if you have not changed your
registration address or filed a homestead exemption on a different residence. You should provide a mailing address, if
different from your pre-emergency residence address, to your registrar of voters to remain an active voter.

Voters Who Have Moved

If you have changed residence inside your parish after registering to vote, you should notify the registrar of voters in your
parish of any changes to your registration or make changes online.

If you have changed residence outside your parish after registering to vote, you are only eligible to remain registered and
to vote in that parish for three months prior to an election. You must register in your new parish.

                             IDENTIFICATION REQUIREMENTS

Louisiana voters must present a valid form of photo identification in order to vote. If the voter does not have the
required ID, the voter may complete and sign an affidavit in order to vote.

Valid forms of identification include:

             •   Valid Louisiana Driver’s License
             •   Valid Louisiana Special Identification Card
             •   Louisiana Wallet Digital Driver’s License
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•    United States military identification card containing the voter’s name and photo
            •    Other generally recognized picture identification card that contains the voter’s name and signature

Voters may obtain a free Louisiana Special ID card at any Office of Motor Vehicles (“OMV”) by showing their voter
information card. Find your local OMV office here.

            •    If you have misplaced your voter information card, you can contact your registrar of voters for a new one
                 or print your own by logging into the Louisiana Voter Portal as a voter, clicking the “Voter Registration” tab
                 at the top, and then clicking the “Print Voter Information” link located on the ribbon on the left-hand side.

Due to COVID-19, all OMVs are currently closed for in-person appointments. Please continue to check your OMV
office’s website for the latest updates. If your driver’s license is expired, you can renew it through the OMV online portal.

If someone drops off the ballot for you, that person must be a family member and must also sign a statement prepared by
the Louisiana Secretary of State.

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Education Rights and Resources for
     Louisiana’s Parents, Students & Caregivers
             During the COVID-19 Crisis
As Louisiana schools are closed for the remainder of the school year, we are committed to ensuring that community
resources are available and accessible.

               EQUITABLE ACCESS TO DISTANCE LEARNING
                     WHEN SCHOOLS ARE CLOSED

Are School Systems Required to Provide Internet Access?

If a school system enrolls a student in a distance education program, the school must ensure that all students enrolled in
the distance learning program are provided with the necessary course materials and technical support.

What Resources Are Available If Students Do Not Have Internet at Home and/or Need Assistance with
Accessing the Internet?

Some carriers like AT&T Access and Cox Connect2Compete are offering two months of free internet service for limited
income households. Additionally, many broadband carriers have committed to not terminate service and waive any late
fees due to the disruptions caused by the coronavirus pandemic.

Are Schools Required to Continue to Provide a Free Appropriate Public Education (FAPE) to Students
with Disabilities During a School Closure Caused by a COVID-19 Outbreak?

Schools must not close to avoid providing FAPE and related services to students with disabilities. If schools continue to
provide educational opportunities to the general student population during a school closure, the school must ensure that
students with disabilities are provided with a FAPE or a plan developed under Section 504 consistent with the need to
protect the health and safety of students with disabilities and those individuals providing education, specialized instruction,
and related services to these students,

For additional information, see federal guidance and supplemental guidance to states and Louisiana’s
guidance to school districts. For additional assistance, you may want to contact Disability Rights
Louisiana.

                                          ADDITIONAL RESOURCES
                                   Louisiana Public Broadcasting: Learning At Home
                            PBS Learning Media: Prek-12 Resources For Emergency Closings

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ENSURING NUTRITIOUS MEALS FOR ALL STUDENTS

The Louisiana Department of Education (LDOE) released a statewide list of school locations where meals will be
distributed to students.

Are Students Required to Pick Up Meals, or May Caregivers Pick Up or Receive Meals on a Student’s
Behalf?

Although it is preferable for children to be present to pick up their meals, we understand that might not always be feasible.
For now, caregivers can pick up meals on behalf of a child.

Is Notification to Households Still Required During This Time?

Yes. Schools must notify households of the availability of meals at specified sites and times through normal means (i.e.,
flyers posted at schools, school system websites, etc.).

Can School Systems Provide Meals to Students Who Are Enrolled in a Different School System?

Yes. Schools operating open feeding programs must provide meals to all children 18 years of age and younger,
regardless of the school/school system in which the child is enrolled. In addition, overage students enrolled in public K-12
schools, including students with disabilities through age 22, are eligible for free meals at open sites. Also, meals served at
an open feeding program are free for all children (including reduced and full pay students) whether they attend public or
private schools.

                                          ADDITIONAL RESOURCES

               For information about SNAP, Louisiana residents can text GETSNAP (no spaces) to 898211,
                           email LAHelpU.DCFS@la.gov or call 888.LA.HELP.U (888.524.3578).
                                    Food Banks: www.feedinglouisiana.org/get-help
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Childcare Assistance
The Louisiana Department of Education’s Child Care Assistance Program (CCAP) provides subsidized child care for
children under the age of 12. The program provides access to care at licensed childcare centers throughout the state.
CCAP is available to families with caregivers that are considered essential workers during the COVID-19 pandemic. To
apply for CCAP, complete an application at www.louisianabelieves.com.

  ADDRESSING SOCIAL EMOTIONAL LEARNING NEEDS FOR
       ALL STUDENTS, TEACHERS, AND FAMILIES

COVID-19 and school closures may have a significant impact on students’ learning and their ability to complete
coursework. Students may be dealing with feelings of isolation, increased responsibility of caring for family members,
changes in family income, death, and other issues brought on by the pandemic. Here are some ways to support the social
and emotional well-being of students, teachers and families during this time.

            •   Free, confidential counseling is available 24/7 at the Keeping Calm through COVID Hotline: 866.310.7977
            •   Countering COVID-19 Stigma and Racism Tips for Parents and Caregivers
                National Association of School Psychologists
            •   Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease
                National Child Traumatic Stress Network
            •   How to help kids cope with extended school closures
                Save the Children

If you feel that your child’s civil rights to equal educational opportunity have been violated based on race, sex/gender or
national origin, please contact the Lawyers’ Committee for Civil Rights Under Law at 888.299.5227.

For additional information about COVID-19 and education in Louisiana, visit the Louisiana Department of Education or
email them at LDOECOVID19Support@la.gov.

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COVID-19 AND THE 2020 CENSUS FAQS

If you have questions or problems completing the 2020 Census, call the Lawyers’ Committee for Civil Rights
Under Law’s Census Protection Hotline at 888-COUNT20 (888-268-6820) or email
888COUNT20@lawyerscommittee.org.

Question 1: How has COVID-19 affected the 2020 Census?

While we encourage you to stay safe during this crisis, the 2020 Census is still active! The Census Bureau has made
some operational timeline shifts due to COVID-19:

    •   The deadline for responding to the Census is now August 14 (pushed back from July 31)
    •   In-person follow-up for those who have not yet completed the Census has been delayed to May 7
    •   Other miscellaneous operational adjustments
While these changes mostly represent delayed deadlines, there’s no reason for you to delay! You can easily to respond to
the Census right now without leaving your home.

Question 2: How can I respond to the Census without leaving my home?

You can respond to the Census right now online or over the phone:

             •   Online: Visit my2020census.gov to complete the Census online
             •   By phone: 844.330.2020
             •   By mail: Just mail back the paper questionnaire
You should have already received a paper questionnaire in the mail which the Census Bureau began mailing out in April
2020.

Question 3: Why is responding to the Census so important?

Counting everyone ensures that your community gets its fair share of funding for programs like schools, childcare, health
care, transportation, and housing. When you or your family members aren’t counted in the Census, your community and
the people in your community lose out on funding for these vital programs.

Question 4: Why does COVID-19 make it particularly important to respond to the Census now?

Census data is critical to many of the emergency and health care efforts that have become so important due to COVID-
19. For example, programs like Medicaid, Medicare, unemployment insurance, and food assistance are all tied to Census
counts. Completing the Census helps ensure that these services are provided at the level they should be in your
community.

Question 5: How can I receive assistance filling out the Census in another language?

The Census Bureau has made language guides for the Census available in 59 different languages, available here. In
addition, individuals can complete the Census over the phone in many languages — click here for phone numbers to call
in order to do so.
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