LAWFUL RESIDENCE - MAPPING OF THE CHALLENGES IN LAWFUL RESIDENCE - INSTITUTIONAL

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MAPPING OF THE CHALLENGES IN LAWFUL RESIDENCE

                                                                           DYSFUNCTIONS
• Restructuring of the permit
                                                                           DUE TO COVID-19
  for exceptional reasons                                                  • Extensions of expired
• Cost of fees                                                               residence permits
• Permit for humanitarian reasons                                          • Alterations in the way
  after being denied asylum                                                  services operate

                                                              LAWFUL
                                                             RESIDENCE
     INSTITUTIONAL                                                                              ADMINISTRATIVE
          GAPS                                                                                   OPERATIONAL
                                                                                                    ISSUES

                                    ACCESS TO SOCIAL RIGHTS                                ONLINE PLATFORM FOR
                                    • National pension                                     RESIDENCE PERMITS
                                    • Disability allowance
                                    • Long-term
ISSUANCE OF CARDS                     unemployment benefits
FOR STATELESS PERSONS
                                                                         SERVICES:
                                                                         UNDERSTAFFING - INFRASTRUCTURE
INSTITUTIONAL GAPS | RESIDENCE PERMITS

                                                                                                                                                       RESTRUCTURING OF THE PERMIT FOR EXCEPTIONAL REASONS

                                                                                                                                                       The residence permit for exceptional reasons is a way of regularization, as it is a distinct proce-
                                                                                                                                                       dure for issuing a residence permit to immigrants, who do not have a legal status, but have lived
    Ch inedu’s story                                                                                                                                   in the country for at least seven years. However, there are permanent institutional gaps, which not
                                                                                                                                                       only affect the issuance of this permit to those who meet the legal requirements, but also main-
                                                                                     I  c   o  m  e   fr o  m     N  ig  e  ri a   .  I  h ave
                     C    h  in  e d u ,   I  a  m    6  1  y    e  a rs   old a nd                                                                    tain a state of permanent insecurity for immigrants trying to obtain lawful residence. For example,
    “My na m e is                                                                                                                    a   m  er-
                                                                                      2    5    y e  a rs .  I’  v e   b  e  e  n                      in 2018, certain special categories, under which beneficiaries could apply for a permit for excep-
                   e rm     a  n  e n tl y    in   G  re  e  c   e   fo  r the last
    been liv ing p                                                                                                                      y ea rs
                                                                                                                                                       tional reasons, were abolished by law, such as those who had a previous title of lawful residence
                                                                                      s id   e n  c  e  p e rm     it.  In    th    e
                  lo n   g    ti m  e   a  n  d   I’ v e  a   lw    a y s ha d a re                                                                    and merged into a single category, in which they must prove their previous seven-year stay in the
    cha nt for a                                                                                                                       lo  nger        country. At the same time, there are serious administrative hurdles throughout the permit proce-
                                                                                     g   w   e  ll,  a n d   I   c  o u  ld   n   o
                     ia   l  c ri s  is ,  b  u s  in  e s s     w   a s   not go in
     of the fina n c                                                                                                                                   dures, such as extreme delays in application appointments. The problem is intensified in the urban
                                                                                      it .  In   2   0  15     I  w  a  s    a  b   le   to file
                    u  ra    n c  e  c  ri te  ri a   to    re    n e  w   my perm                                                                     centers, while from March 2020 until January 2021, the scheduling of appointments, as well as the
     m eet the ins                                                                                                                      id e nce       submission of supporting documents to the Directorates of Foreigners and Immigration of Attica
                                                                                      n  s  ,   s in  c e   I   h a  d    a    re    s
                    n  c  e    p  e rm    it   fo  r   ex  c   e  p  tio  na l reaso
     for a res ide
                                                                                                                                                       was completely frozen. Also, considering that for the duration of the examination of the applica-
                                                                                      e    fo  r   s o c ia  l   in s  u  ra   n   c  e   in for-
                      to      th  a t.  B    u t   th  e n  ,    th  e y   asked m                                                                     tion, the immigrant is given only a “white certificate” –i.e., a document which does not give them
      perm it prior                                                                                                                     e c u rity     access to any rights, other than it prevents their deportation from the country- we comprehend
                                                                                      to     th   e   g re  e  k    s  o  c  ia  l   s
                        t    th  e   n e  w     p e  rm   it .    I  h a d   a debt                                                                    that people remain legally invisible for years, while they have secured the right of lawful residence.
      mation to g   e
                                                                                       o  in  g    th  ro u  g  h    a    ro   u  g   h   p atch.
                    a   ll   o th   e r    m   e rc  h a  n  ts      w  ho were g
      fu nds, like                                                                                                                       a tiona l
                                                                                                                                                       The lack of legal protection has left exposed people with lengthy stays in the country, especially
                                                                                     ff ,   b  u t  th  e  E   le  c tr  o  n  ic     N
                     I   m    a d e   a  rr  a  n g  e m   e  n   ts   to   pay it o                                                                   when, just like Chinedu, they have lost their legal documents due to the economic crisis of previous
       Of cou rse,                                                                                                                        u ra nce
                                                                                       v   id  e d   m  e    w   it h   m    y     in  s               years. The immediate restructuring of the process of the permit for exceptional reasons and the
                    u   ri  ty    A  g  e  n c  y    h a d     n  o  t  s  o fa r pro
       Socia l Sec                                                                                                                         p erm it
                                                                                                                                                       provision of a special category for those who have had lawful residence in the past, are the mini-
                                                                                       n  a  l  re  a s o n   s   re  s  id   e n    c e
                      .  S   o  , m   y   re   q u  e s t  fo    r   th  e  exceptio                                                                   mum necessary actions to compensate for the injustice that has been created. The examination
       information                                                                                                                         a in for
                                                                                      d  ia  te  ly   a s k  e  d    to     fi le    a   g             of such requests should be prioritized, and a “blue certificate” should be given. Finally, the issue
                     d     o  v e r   a    y e  a r   a g  o   .  T  h  e n, I im m e
       got rejecte                                                                                                                          reece,
                                                                                                                                                       of delays must be resolved immediately, in such a way that the services of Attica are not burdened
                                                                                      e v   e n   y  e a rs    o  f  liv  in  g     in   G
                      e   rm    it, d  u  e   to    h a v  in    g  c  o m  pleted s                                                                   with the largest volume of applications.
        the sa m e p                                                                                                                          fou nd
                                                                                       r   J  u  n  e  2  0   2   1.  I  re   c  e   n tl y
                     T    h  e y   g a v  e    m  e   a n   a    p  p o in tm ent fo
        that tim e.                                                                                                                         for the
                                                                                       n   o   m   o re   a  p  p  o in   tm    e   n ts
                          e  r  th  e   fi rs  t   lo c  k d   o  w   n   th ere a re
         out that a  ft
                                                                                       k    in    s q u a re      o n  e  ,  u  n   d  o c  u m ent-
                        l   re  a s  o n  s  ’  p  e rm   it  s  ;   n o w    I’m ba c
         exceptiona
                        e    s p  e n t    a lm   o  s t  h  a   lf   m  y  life here.”
         ed, a nd I’ v
INSTITUTIONAL GAPS | RESIDENCE PERMITS

                                                                                                                                         PERMIT FOR HUMANITARIAN REASONS AFTER BEING DENIED ASYLUM

                                                                                                                                         Until recently, it was possible for the Appeal Committees (second degree of examination of asy-
                                                                                                                                         lum applications) to refer third-country nationals to the Ministry of Migration and Asylum, for a res-
    Rash id’s story                                                                                                                      idence permit for humanitarian reasons, after case rejections on first instance. In May 2020, this
                                                                                                                                         provision was abolished retrospectively from 01/01/2020, without any official provision for the
                                                                                        o ld .  I  c a m   e  to   G  re  e c e  in
                                         fg   h a n   a n  d   I  a m   3 2 yea    rs                                                    management of requests submitted in the first months of the year. These requests are still pending
    “I a m Rash id     ,  I   a m    A
                                                                                   0  2  0  ,   th  e  s  e c o n d   n e g a tive       today. However, the essential result of this legislative change is the abolition of an important path
                      p  p  lie d   fo   r  a  s  y lu m  .  In   F e brua ry 2
    2016 a nd a                                                                                                          fo r   h u-
                                                                                                                                         of regularization, for those who need protection but have been denied asylum.
                                                                                   d   m  e    to   th  e   p e rm  it
                    m   e    o u t,   b  u t   th  e   C  o  m   m ittee po inte
    decis ion ca                                                                                                           e nt to
                                                                                  c le ro s is  .  B  u t  w  h e n  I  w                Rashid’s story is indicative. From the first moment, we have noted to the competent authorities
                         a s  o n s  ,  b  e  c  a u s e  I   s u ffe r   fro m s
     ma n ita ria n re                                                                                                    is s ued,
                                                                                                                                         the reasons why this provision should not have been repealed out. The ability to acquire a resi-
                                                                                   e rm  it  c  o  u ld   n e ve r  b  e
                      rs     in  M    a  y  ,  I  w  a s   to  ld   th at th is p                                                        dence permit for humanitarian reasons by referral, is a necessary safety net for vulnerable groups
     file my pa pe                                                                                                         d  I am
                                                                                  t  k n o w      w h a t   to  d  o   a n               of asylum seekers. Many people may not qualify for international protection status, but they have
                         la  w   h  a  d   c  h  a n g e d  .  N  o w ,  I do no
     beca use the                                                                                                          if  I w ill
                                                                                                                                         serious grounds (health or strong ties) for being entitled to lawful residence in the country. That is
                                                                                   n ts ,  w   it h o u t  k n o w  in  g
                       .  I   a m   h   e re    w  it h o u t   le g a l docu m e                                                        why it is necessary to restore this possibility immediately.
      very sca red
                                                                         fo r m e to   re tu  rn    to   m  y   cou ntry.”
          r  g et  th e m     a n d    it  is    n o t  poss ib le
      eve
INSTITUTIONAL GAPS | RESIDENCE PERMITS

                                                                                                                                       COST OF FEES

                                                                                                                                       In 2018, new and adjusted fees and fines for residence permits were introduced to align with the
                                                                                                                                       common European standards. Specifically, the fees for residence permits provided for in the Eu-
    Edela’s story                                                                                                                      ropean directives were reduced, while for residence permits falling under the Greek law the fees
                                                                                                                                       were either kept the same or increased, while in some procedures fees and fines were added.
                                                                                A   lb a n ia .  E   v e  n  th  o u  g h  I was
                        19    y   e a rs  o ld    a n d    I  c o  m   e fro m                                                         For example, maintaining the 300 euros fee for the second generation residence permit means
    “I’m Edela, I’m                                                                                                  re  e k citi-     that the children of immigrants born and/or raised in the country, now pay twice as much as their
                                                                              y  e t   a c q u  ire  d    th  e  G
                      e d   h e   re   in   G re   e c e ,   I  h ave not
    born a nd ra is
                                                                                                                                       parents to ensure their lawful residence. Another typical example is the fee of 100 euros for the
                                                                               iz  e n s h ip   D   ir e c to  ra  te   2   yea rs
                         itte   d   m  y  d o c u  m  e n   ts   to    the Cit                                                         re-issuance of a residence permit due to passport renewal. Renewing a passport is an inevitable
     zensh ip. I su b m
                                                                               e ,   h o w  e v e  r,   m   y   in d  e p endent       process and therefore there is no justification for the immigrant to be further burdened financially
                          s ti ll  w  a it in g .   D u  ri  n  g  th is tim
     a go a nd I a  m                                                                                                                  through a new fee.
                                                                                   c e   p e rm    it   h a s    ex  p  ire d  a nd
                                        to    m   y   p a  re   n ts  ’ res ide n
     res idence pe    rm   it   d  u e                                                                                                 As Edela notes, reducing the cost of fees on certain residence permits, while maintaining or in-
                                                                                     n  p e rm    it ,  b e c  a u s  e   m y  citi-
                                          r  th   e  s e  c  o  n d    generati   o
      now I have to       a  p p  ly   fo                                                                                              creasing costs of others, without the necessary justification, has essentially created disparities
                                                                                id  e n c e   p  e rm    it fo   r  th e   s econd     between categories of residence permits. The reduction of the charges of certain fees in a fair and
                       o t   b e   is s u e d  o  th  e rw    is e .  The res
      zensh ip ca nn                                                                                                   n  d er how
                                                                                                                                       proportionate manner with regards to other residence permits should be examined immediately.
                                                                                o    m u c h   m   o  n  e y . I  w  o
                       o  w  e  v e r,  is  3  0    0   e   u  ro s  ! It is to                                                        Moreover, given that the nature of the fees must be reciprocal, the resources raised from them
      generation, h                                                                                                    m   e nt, pay
                                                                                r   d e p e n d  e  n  t  e m  p  lo y                 need to be channeled into the financing of integration actions and the strengthening of under-
                       w  h o    h a v e  a  re   s id e n   c  e  p erm it fo
       my pa rents,                                                                                                                    staffed services.
                      w   h ile   I  p a y  tw    ic e  a   s   m  uch?”
       150 eu ros,
INSTITUTIONAL GAPS

                                                                                                                                                              ISSUANCE OF CARDS FOR STATELESS PERSONS

    Joyce’s story
                                                                                                                                                              The law provides for the issuance of a special card for stateless persons. However, no card has
                                                                                                                                                              been issued, since the competent office in the Asylum Service has yet to be set up. Due to this
                                                                                                                                           never
                                                                                                                                                              administrative gap, stateless persons are eventually referred to the issuance of residence permits
                                                                                       in    G  re  e c  e    a  n d    I  h   a  v  e
                          a   m    3   4      y e a  rs    o ld  ,   I  w   as born                                                                           as “objectively deprived of passports”. However, these permits are part of the legal procedures of
    “I a m Joyce,      I
                                                                                          m   o th e r   d   ie d    w  h  e  n     I    w  a  s5             immigration, with the result that stateless persons are deducted from their legal status by losing
                        d  .  I  n  e  v e r   m  et     m  y   fa   th  e r a n d my
    traveled a broa                                                                                                                           h ave
                                                                                                                                                              basic rights, such as specific favourable provisions for their naturalization.
                                                                                         d  a n e  s e   d  e s  c e  n t.    I  o   n   ly
                       I  k   n o  w    is   th  a t    m  y  m    u m    was of Su
     yea rs old. All                                                                                                                         cou ld
                                                                                        g  is te  re d   in    S  u  d a   n ,   s   o    I                   Stateless people in Greece face serious obstacles, that are not due to their own fault, but due to
                       c a  te   fr  o  m    h e re   ,  b u t  I   w  as never re
     a b irth certifi                                                                                                                        g   u n-
                                                                                                                                                              institutional gaps, as seen in Joyce’s case. Thus, the long-lasting failure to establish a service for
                                                                                            m  a  n y   y  e  a  rs    o f   w    a   it  in
                        a s  s  p o  rt   h  e re .   I  a m   st    a te  less. After                                                                        the issuance of cards for stateless persons raises, among other things, questions regarding the
     never get a p                                                                                                                          e  c ond
                                                                                          in  g   a b le    to    a p  p  ly    fo   r    s                   safeguarding of the legal obligations of our country in accordance with the international law.
                        d u   e  to    la c  k   o f    pa  s s p   o rt ,  w ithout be
      docu m ented,                                                                                                                          t   last,
                                                                                          e n t   to   s  c   h o o  l  h  e re    ,   I   a
                         iz   e n s  h ip  ,  w  h  ile   I  w  a   s   b  o rn a nd w
      generation cit                                                                                                                           s ob-
                                                                                          ti o n   re s  id   e n c  e    p e   rm     it   a
                        a  g  e d    to   o  bt  a  in   th  e   s   e c o  nd genera
      recently ma n                                                                                                                            e c es -
                                                                                            b e e n   lo  o  k  in g    fo  r     th   e    n
                           v  e d   o  f  a    p a  s  s p o rt  .   L a te  ly, I have
       jectively dep    ri
                                                                                          p  ro  c e s s  .  A   n d   w   h   ile     I   fo  u nd in
                         n   ta ti o  n   to    st  a  rt   m y    n  a tu  ra lization
       sa ry docu m e                                                                                                                           h  ip in
                                                                                            n ,  to    a p   p ly   fo   r   c  it  iz   e  n s
                         I    a m     e n ti tl e d  ,  a  s  a    st  a te  less perso
        the la w that                                                                                                                          o  t  a p-
                                                                                             v e re d    th   a t  th   is    d   o  e  s    n
                         p   a  y in  g  a    fe  e   o  f  10   0     e u  ros, I disco
        3 yea rs, by                                                                                                                            asked
                                                                                              o rd  e r   to     a p  p ly  .   I   h  a   v e
                           e  . Ι   m  u st    h a  v  e  a   st   a te  le ss ca rd, in
         ply in pra ctic                                                                                                                         ration
                                                                                           d   in  th  e    M    in is tr  y     o  f    M    ig
                           in   a  ll  th e    re le  va   n t  d   e p a  rt m ents a n
         every where,                                                                                                                            is su e d
                                                                                              o m   e n t   th   is  c  a  rd     is     n  o t
                             to   fi  n a lly   b e    in fo rm     e  d  th  at at the m
         a nd Asylu m    ,
                                                                                             a it  7   y  e  a rs    to    fi  le    fo    r  n a  tu ra l-
                             re    (! ). A   s   a   re  s u lt,   I  n o  w   have to w
          fro m a ny wh   e
                                                                                                 p e rm     it,   a n  d   w    h  e   n    th  a t  tim e
                                                 o  n  d   g e n   e ra  ti o n res idenc    e
          ization, rene      w   th   e   s  e c
                                                                                r th e c it iz e n s h  ip    p  ro c  e  s s...”
                  s to p a   y   a    fe e   o  f  5    5  0   eu ros fo
           co m e
INSTITUTIONAL GAPS | ACCESS TO SOCIAL RIGHTS

                                                                                                                   NATIONAL PENSION

                                                                                                                   Under current law, immigrants, just like Greek citizens, must have completed at least 20 years
                                                                                                                   of insurance, to receive the total amount of the minimum pension (384 euros). However, in order
    Lida’s story                                                                                                   to receive it, immigrants must meet an additional condition: to prove 40 years of permanent and
                                                                                                                   lawful residence in Greece. Those who do not meet this condition, receive a reduced pension at
                                                       A  lba n ia . M  y   fa th   er  ca  m e   to  Greece       a proportion of 1/40 (where 1 is the number of years that fall short). For example, if someone has
                                             is from
    “My name is Lida and my origin                                                                                 been residing in the country permanently for 30 years and worked constantly, they are entitled to a
                                                    In   2 0  18   he   re ti re d   at   th e  ag  e of 70.
                                            since.
    in 1995, where he worked ever                                                                                  reduced pension of 10/40, since 10 are the years of lawful residence that are falling short until the
                                                       in g  th at   his  in  su  ra  nc  e  co  nt ri butions     completion of 40 years of residence. Permanent and lawful residence of citizens of non-member
                                              ts prov
    He had all the requ ired documen                                                                               States of the European Union is proven on the basis of residence permits. Since the first concert-
                                                    ll pe  ns  io n  am   ou   nt .  B  ut  from     1995 to
                                             the fu
     have been pa id, in order to get
                                                                                                                   ed regularization process began in 1998, a large portion of citizens of non-member States of the
                                                         no t  po  ss ib le   fo r   hi m  to  ha  ve  . Thus,     European Union, as well as naturalized Greek citizens, who are now at retirement age, are unable
                                            f, it was
     1998 he had no document proo                                                                                  to prove 40 years of continuous lawful residence. In addition, due to institutional gaps or malfunc-
                                                    of   2  6  5   eu  ro s.   W  ith   ex ac  tly  the same
                                              ount
     his pension is the hum iliating am
                                                                                                                   tions of the public administration, as we have often pointed out, immigrants in Greece can very
                                                     t  th e do  ub  le am    ou   nt . W  hy  is  th ere such     easily be deprived of their lawful residence status.
                                              almos
      years of work, a Greek rece ives
                                                    al l th es  e  ye ar  s  in  th  is  co un  tr y  and pa id
                                               hard
      a difference? My father worked
                                                                                                                   Particularly low pensions and the inability to maintain a decent standard of living are not a prob­
                                                       le nt  pe  ns  io n,   in   th e  co  un  try    in which   lem faced only by Lida’s father. The Greek Ombudsman, responding to a relevant complaint by
                                               equiva
      his taxes. Why can’t he get the                                                                              G2RED, has pointed out that “the criterion of years of residence is unfamiliar to the Greek insur-
               ed a nd wor ke d fo r al l th es e years?”                                                          ance system”. Therefore, the provision on the obligation to complete 40 years of permanent lawful
       he’s liv
                                                                                                                   residence in Greece needs to be amended, taking into account the legal gap of the 1990s and the
                                                                                                                   later institutional issues in maintaining lawful residence in the country. And this should be done
                                                                                                                   immediately, because it constitutes unequal treatment on the basis of origin among retirees, who
                                                                                                                   have paid equal contributions to the insurance system.
INSTITUTIONAL GAPS | ACCESS TO SOCIAL RIGHTS

                                                                                                                                                              DISABILITY ALLOWANCE

                                                                                                                                                              In accordance with the conditions set by the Organization for Welfare Benefits and Social Solidarity
    Maya’s story                                                                                                                                              (greek abbreviation: ΟPΕΚΑ), third-country nationals entitled to disability benefits, are holders of a

                                                                                          m  e   to    A   th   e  n s   fr o  m      Georg ia,               residence permit for humanitarian reasons, as well as those who have permits as family members
                               a    a  n d    I’ m   2    9   y  e   a rs    old. I ca                                                                        of Greek citizen or EU citizen. This, in practice means that holders of any other residence permit
    “My na m e is May                                                                                                  y  e a rs    ,    I hold a
                                                                          rents. All       th  e    la s t    fe  w                                           (e.g., long-term, or ten-year or second generation residence permit) with a disability are excluded
                              e a rs     o  ld   w  it h    m  y      p a
    when I was 12 y                                                                                                  m  s   in   re     lation to
                                                                                                                                                              from access to this allowance. To claim it, they need to convert the type of permit they hold into a
                                                                          as b u rea u     c ra t  ic  p  ro   b  le
                              n   re   s id   e n c e    p  e r m    it,                                                                                      residence permit for humanitarian reasons. The latter is a short-term residence permit (1 year) and
     second generatio                                                                                                     fo r   c    itizensh ip
                                                                                          e a d  li n e   to     fi le                                        most importantly, does not provide the same, strong residence guarantees to its holders, as the
                                s ,   c a  u  s e d    m   e   to      m   iss the d
     school certificate                                                                                                s    c a  r      a ccident,
                                                                                                                                                              other permits do.
                                                                             ctober I       h a d    a    s  e  r io u
                                 a  tt e n  d  a n c   e .  L  a  s  t   O
      b a se d o n s c h o o l                                                                                            th e  n   ,   my whole
                                                                               my low     e r   b o  d y .  S   in  c e                                       The restrictive conditions set by OPEKA seem to completely ignore the social reality: there are
                                 a  n   8   2   %    d  is  a b  il it y  in
      wh ich brought on                                                                                                 d    a n  d      w h e n my
                                                                                                                                                              people such as Maya, who have been lawfully living in Greece for decades and yet are not enti-
                                                                              I a m no      lo  n g  e r   in   s u re
                               .  I   s to   p p e d     w  o  r k   in  g ,                                                                                  tled to disability benefits, when this is the most necessary to sustain their basic living. In addition,
       life has cha nged                                                                                                 n  e fi ts     , she was
                                                                               a pply fo    r   d is a  b  il ity   b e                                       OPEKA’s conditions are completely ignorant of the national legislation, since the Immigration and
                                 w  e  n t    to   O   P   E  K   A      to
        m other recently                                                                                                  g ib le      if    I have a
                                                                                                                                                              Social Integration Code foresees equal access to social protection for all third country nationals
                                                                                              I   a  m   o   n  ly   e li
                                a m     n o   t  e n  t it le d     to    it , b e c a u se                                                                   lawfully residing in Greece, without exceptions.
        inform ed that I                                                                                                  s e d .   F   o   r m e, th is
                                                                               so n s . I w a  s   v e ry     c  o n fu
                                  fo   r  h  u m  a  n  it a r ia   n   re   a
         res idence perm it                                                                                                 p le  .   I   h  a ve   b e en
                                                                                     b u rd e n my o        w    n   p e  o
                                               e  o n  ly    w  a   y    n o t  to
         a llowa nce wou ld be th                                                                                            d  a   y     I  c a n ’t  g et
                                                                                  - te r m  perm it a          n d   o n  e
                                               a rs  .  I  h a v  e    a   lo n g
          liv ing here a ll these ye
                      im p o rta  n  t  a  ll o w a   n  c e ?”
           su c h a n
INSTITUTIONAL GAPS | ACCESS TO SOCIAL RIGHTS

                                                                                                                                    LONG-TERM UNEMPLOYMENT BENEFITS

    Anastas ia’s story
                                                                                                                                    According to the current legislation, only Greek citizens and citizens of the European Union Mem-
                                                                                                                                    ber States are beneficiaries of the long-term unemployed allowance provided by the Labour Em-

                                                                             I li v e p e r m a n  e n   tl y in     Greece,        ployment Organization (greek abbreviation: OAED). In order to claim it, beneficiaries must be reg-
                         ta s  ia , I c o   m  e  fr o m    R   uss ia a nd                                                         istered as unemployed in the OAED, must have completed a continuous year of unemployment for
    “My na m e is Anas                                                                              I  g  o t  fi  red fro m
                                                                0 yea rs.    A t   o n e p o in t,                                  12 months and their annual family income must not exceed 10.000 euros. Most types of residence
                        P e t ro  s   fo r   th e   la st   2
    w ith my h usba nd                                                                             th  e  r  jo  b     for two
                                                                                                                                    permits in Greece depend directly on the existence of dependent work. In other words, most immi-
                                                                 I was loo   k in  g  fo r  a n o
                          r k e d   fo r ,  a  n d   w  h il e                                                                      grants in the country must work anyway to be able to reside lawfully. However, there are residence
     the co m pa ny I wo                                                                            e t   a  n  a    llowa nce
                                                                    that so  m  e  o n e c  a n  g                                  permits that are not dependent on work, such as permits of family members of a Greek or EU citi-
                           fi n d   o n e .  I  h a d  h e  a  rd
     yea rs, I cou ld not                                                                              th   e O    A    ED. So,
                                                                                                                                    zen. Thus, the allowance excludes someone who, while living lawfully in the country, at some point
                                                                               g  iste re d   w it h
                           fo  r  m  o re   th  a n   a  y  e a   r a nd is re                                                      found themselves in a state of long-term unemployment.
      when u nem ployed                                                                                .  T  h e  n   , I fou nd
                                                                              s a  ry   to   a p p ly
                          o u  t  th  e  d  o  c u m  e n  ta  t ion neces
      I went to ask a b                                                                                m    s t il l   try ing to
                                                                                                                                    The reason unemployment is not taken into consideration, as in Anastasia’s case, is the type of
                                                                             v e   th is r ig h t.  I’
                          e  k   a n  d  E  u  ro p  e a n   c  itizens ha                                                          residence permit she holds. The exclusion of immigrants from the long-term unemployment bene-
       out that on ly Gre                                                                              a  m   e  w     ay...”
                                                                              w   le dg e d  th  e   s                              fits is, first of all, contrary to the provisions of the Code of Migration and Social Integration. Accord-
                          y   u  n e m  p  lo y m  e n t   is   n  ot a ckno
       figu re out why m                                                                                                            ing to the Code, the national provisions on social protection should also apply to lawfully residing
                                                                                                                                    third-country nationals. Moreover, the social reality of recent years -that has been characterized by
                                                                                                                                    a generalized crisis and a deep recession of the economy- is ignored. So, people, who live in the
                                                                                                                                    country, are left exposed due to institutional gaps.
ADMINISTRATIVE OPERATIONAL ISSUES

                                                                                                                               ONLINE PLATFORM FOR RESIDENCE PERMITS

    Olga’s story                                                                                                               The Ministry of Migration and Asylum has proceeded in setting up an online platform (e-appoint-
                                                                                                                               ment), through which immigrants can book an appointment to receive or renew their residence
                                                                                                                               permit from the Immigration Services. This platform is very late in its implementation and is not
                                                       e    a nd     I   am    5    1  ye  ar   s    ol d.   M   y per-
                                         om Ukra in
    “My na m e is Olga, I co m e fr
                                                                                                                               fully operational for the immigrant. To this day, in fact, there is no other language choice than that
                                                     as  ki  ng    in    w  ha t    w  ay     I  co   ul d   rene w it,        of Greek, which implied negligence in relation to the language needs of the population to which it
                                           d been
    m it expired on July 22nd. I ha                                                                                            is addressed.
                                                     at fo   rm     to    op  en   ,  in  or    de   r  to    make a n
                                         for the pl
    as everyone told m e to wa it
                                                       m   in e    ca   lle d  m   e   in   ea   rl  y  A   ug  ust a nd       According to an earlier announcement of the Ministry, its operation would have started on
                                          friend of
     appo intm ent through there. A                                                                                            25/02/2020, however for “unforeseen technical reasons” it finally started operating on 19/06/2020,
                                                      in  g.   I  tr  ie  d  to    fi nd     th  e   w  eb     address,
                                           d operat
     inform ed m e that it ha d starte
                                                                                                                               initially only for appointments for the delivery of prepared permits. On 31/07/2020, the option of
                                                         ge     op  ti on    w as      G re    ek  …    I  ha   d a ha rd      scheduling an appointment for the renewal of residence permits as well as the original granting to
                                             ly la ngua
     to enter a nd to reg ister. The on                                                                                        a minor child, was added to the platform. However, due to the lack of planning and prioritization of
                                                      w  as     as   ki  ng   a nd      al l   th  e   ot he   r su pple-
                                          platform
      tim e understa nding what the
                                                                                                                               renewals based on the expiration date of the licenses, the appointment slots available, at least in
                                                       m  y    de   ta  ils   m or    e  th    a n    10     tim es, but       Attica, were exhausted during the first days of the platform’s operation. On 21/10/2020, in a de-
                                           entering
      m enta ry instructions. I tried                                                                                          layed attempt to prioritize the renewals, the platform gave available appointment dates again, only
                                                        di  d   no  t    kn  ow      w  ha   t  to    do   . M   y friend
                                             clined. I
      ea ch tim e they kept getting de
                                                                                                                               for those residence permits that had expired from 01/12/2019 until 30/06/2020. The procedures
                                                        r  a  n   ac   co   un ta    nt  or     a   la w  ye   r to co m e     were partially restored, for 16 days, until the second lockdown on 07/11/2020, when the sched-
                                            nd pay fo
       told m e that I shou ld consult a                                                                                       uled appointments for permits’ renewal were finally postponed. Thus, the initial lack of scheduling
                                                            lf.  I  ha   d  no    m   on  ey     fo   r  su   ch  a th ing.
                                                my be  ha                                                                      of the platform’s appointments, combined with the second lockdown, have already created de-
       in a nd make a n appo intm ent on
                                                          ig  hb   or  ’s   da  ug    ht er   ,  w   ho   is    a  student     lays and insecurity for immigrants, who are unable to find available appointments.
                                             at my ne
        Finally, I was lucky enough th
                                                          m  e.    O  f   co  ur  se   , th   e   su   ff er  in g did not
                                              , helped                                                                         Olga’s story is indicative of the ongoing suffering and insecurity experienced by immigrants trying
        a nd is fa m iliar w ith tech nology
                                                         is te  re  d,    a nd   ev    er yt    hi ng   se   em   ed to be     to process their residence permits through this platform. Procedures that are crucial to ensuring
                                                rm, reg
        end here. We entered the platfo                                                                                        their lawful residence. And while they are trying to fulfill their obligations on time, the state does not
                                                       t  sl ot    to    bo  ok  .   E ve   ry   da    y  si  nc  e, I enter   provide them with the essentials, that is, a functional and simplified electronic system comprehen-
                                               intm en
        set but then there was no appo                                                                                         sible and accessible to all.
                                          e  te xt ap pe  ar  s,   ‘N   o  da  te   s   av  a ila ble’.”
         the platform where the sa m
ADMINISTRATIVE OPERATIONAL ISSUES | DYSFUNCTIONS DUE TO COVID-19

                                                                                                                                 ALTERATIONS IN THE WAY SERVICES OPERATE

    Hassa n’s story                                                                                                              During the first wave of the COVID-19 pandemic, it was decided to suspend the reception of the
                                                                                                                                 public in the Directorates of Foreigners and Immigration (greek abbreviation: DAM) of the Decen-
                                                                                                                                 tralized Administrations of the country, as well as in the Directorate of Immigration Policy from
                                                    ak  is ta  n.    I   ha   ve    be   en   liv   in  g   in   Athens
                                           from P
    “My na m e is Hassa n, a nd I am
                                                                                                                                 12/03 to 15/05/2020. The interruption of the services in combination with the subsequent lack of
                                                       d   he  re   ,   I   ap   pl ie d   fo  r   as   yl  um    , which        planning during the reopening of the DAMs caused serious consequences and delays in the ser-
                                        as I arri   ve
    for the last 9 years. As soon                                                                                                vice of the immigrants.
                                                       e   th  en      Ι   ha   ve    be  en     un    do   cu   m  ented.
                                           a nd sinc
    a fe w years later was rejected
                                                     s,  I   w en    t    to    th  e   ‘P  er  ip  he   ri a’    (a dm in-      First of all, the initial provision of the Ministry of Immigration and Asylum for the possibility of deliv-
                                         r 7 year
     After having lived in Greece fo                                                                                             ering the residence permits that were ready by courier services, was at last, never implemented.
                                                     nc  e    pe   rm     it   fo  r   ex  ce  pt    io na    l  reasons.
                                         a reside
     istrative division) to apply for
                                                                                                                                 When the services operated again in early June, they were open to the public with exceptional ap-
                                                       en  t   da   te    d    1.5    ye  ar  s    la  te  r,   J  une 18,       pointments, only for specific cases (re-issuance of a permit due to theft or loss, initial issuance of
                                          appo intm
      They gave m e a pa per for a n                                                                                             visa-dependent permits, renewal after receiving a decision to grant an expired permit). At the same
                                                     th e   da   y   I  co     ul d  su  bm    it   w   ou   ld   co m e. In
                                        ion, until
      2020. I wa ited w ith a nticipat
                                                                                                                                 time, the Ministry’s new online platform was very slow in becoming operational and so, the first
                                                      so    th at     it    in  cl ud  ed    al  l  th   e   do   cu m ents      appointments for the delivery of permits were booked at the end of June, while the first renewal
                                           my file,
      the m ea ntim e, I was preparing                                                                                           appointments, at the end of July 2020.
                                                        al l  th es    e     ye   ar  s.  W   he   n   th  e    co  ronavi-
                                           g status
      that proved my perma nent liv in
                                                      th e   ‘P   er   ip   he   ri a’  cl os   ed     a  nd     no longer       In addition, another key issue has been the lack of a common and uniform operation of the rele-
                                         out that
       rus pa ndem ic started, I found                                                                                           vant services in the country, which resulted in two-speed service provision in Attica and the other
                                                      de   ri ng    if     I  am      th e   lu ck    y   on    e   beca use
                                           am won                                                                                regions. The peak of this differentiation is that in Attica, from March 2020 until January 2021, the
       accepted people. Eventua lly, I
                                                      w  n.   T  he      da    y   fi na  lly   ar    ri ve  s,    a nd I am     scheduling of appointments as well as the submission of supporting documents for the residence
                                          e lockdo
       I ha d a n appo intm ent after th                                                                                         permit for exceptional reasons was completely frozen. The second lockdown in November 2020
                                                     re    th  e   se    cu    ri ty   gu  ar  d     at    th   e  entra nce
                                          ing, whe                                                                               increased the intensity of the already existing delays, after a new partial suspension of services.
        go ing there ea rly in the m orn
                                                      e  no     lo  ng     er    va  lid  a nd     no    th  in  g  else was
                                              ents ar
        informs m e that these appo intm                                                                                         Hassan’s story is not an isolated case. Therefore, the digitization of all procedures for residence
                                                        ng    ev    er   yw     he  re   fo  r   m    or  e    in fo rmation.    permits must proceed and be completed immediately, including the submission of electronic ap-
                                              en aski
        sa id. Since that day, I have be                                                                                         plications and supporting documents. In fact, the total restoration of the procedures for the res-
                                                          po   ss   ib   ili ty    to   m  ak  e    a    su   bm   ission for
                                             ere is no
         Those who know cla im that th                                                                                           idence permit for exceptional reasons in the services of Attica is absolutely urgent. For almost a
                                                         on   s    in     A   tt ic a.   S  o  m   a   ny     m  on  ths have    year, due to this omission, an Immigration Code provision was not applied and the right of thou-
                                            iona l reas
         a residence perm it for except                                                                                          sands of immigrants to access lawful residence has been substantially violated. For this reason,
                                                         da   te  .  I   do     no   t  kn  ow       ho  w      m uc  h longer
                                             for a n up
         passed, a nd I am still wa iting                                                                                        we submitted a Complaint to the Greek Ombudsman calling for his intervention.
                                                            a nd      go     in g   to    sl ee   p    w  ith    th  e fear of
                                              aking up
         I w ill be left undocu m ented, w                                                                                       On 21/01/2021 Attica’s DAMs in a joint publication, announced the reopening of appointment’s
          be ing deta ined by the police.”
                                                                                                                                 requests via email. In this upcoming period, we are expecting to see how this new process will
                                                                                                                                 work in practice and how many immigrants will be served due to the huge volume of requests.
ADMINISTRATIVE OPERATIONAL ISSUES | DYSFUNCTIONS DUE TO COVID-19

                                                                                                                                                        EXTENSIONS OF EXPIRED RESIDENCE PERMITS

                                                                                                                                                        In the period starting from 30/03/2020 to 14/07/2020, three extensions of residence permits were
    Ardit’s story
                                                                                                                                                        provided, due to the suspension of the public reception in the Directorates of Foreigners and Im-
                                                                                                                                     yea rs             migration due to the COVID-19 pandemic. In the first extension, the residence permits that expired
                                                                                        a   m  e   fr o  m     T ir a  n  a   14
                       rd  it   a  n d   I   a  m     4   7    y  e a rs o ld. I c                                                                      between 11/02/2020 and 12/05/2020, were extended for 5 months from their expiration date. In
    “My na m e is A                                                                                                        a  re  s idence
                                                                                      v  e  r  s in  c e .   I h a v  e                                 the second extension, the residence permits and the blue certificates that expired from 01/12/2019
                          e  d   in  A  th    e n s    w   it h   m  y   fa m ily, e
    ago a nd I have liv                                                                                                     s   h  a v e ob-
                                                                                                                                                        until 30/06/2020 were extended until the end of the year (31/12/2020). In the third extension the
                                                                                           tw   o    y o u   n g   s  o   n
                        n  d  e  n t  w  o   rk  ,    th  ro  u  g h    wh ich my                                                                       residence permits and the blue certificates with expiration dates from 20/07/2020 to 31/12/2020
     perm it for depe                                                                                                       ly   5   th   . We
                                                                                         s    ex  p  ire  d    o n    J   u                             were extended for 8 months from their expiration date. Although the enforcement of these meas-
                        e     p e rm   it s  .   A  ll   o  f   o  u r   3 perm it
     ta in ed res idenc                                                                                                     n  d   o u t that
                                                                                                                                                        ures was inevitable due to the pandemic, the lack of timely planning of the extensions and their
                                                                                            te  n s  io n  .  W  e   fo   u
                         s  e  e   w  h a  t   w  il l h a   p p  e n   w ith the ex                                                                    problematic administrative implementation revealed a series of obstacles for both government
     were wa iting to                                                                                                         ti l  th   e end
                                                                                       ld     b e   ex  te   n  d e d     u n                           agencies and the immigrants themselves.
                         it ,  w   h ic h    ex   p   ire  d    in   M a y , wo u
      my w ife’s perm                                                                                                         h  e  d  on the
                                                                                         c  e s   a  n d   w   e  s e   a  rc
                           a  s  k e d   fr   ie n d   s   a  n  d   a c  qua inta n                                                                    Initially, there was a peculiar time gap between the last two extensions: residence permits that ex-
      of the yea r. We                                                                                                        a rn   ed fro m
                                                                                        .   O  n   J  u ly    2  2  ,   I  le                           pired from 1 to 19 July 2020 were not extended. Therefore, only the holders of these permits had
                        e   c  o  u ld  n   o  t  fi  g u  re    o u t a nyth ing
      intern et, b ut w                                                                                                        s    ren e wed
                                                                                                                                                        to renew them normally and within the deadlines set by law, to ensure lawful residence. The main
                                                                                        e     e n d   o  f    J u ly  ,   w  a
                          is     p e rm    it,   w   h ic  h    ex  p  ir ed at th                                                                      problem, however, especially at the first period that the extensions were decided, was the poor
       a friend that h                                                                                                              w  ou ld be
                                                                                          I  th  o u  g ht     th a t     o u rs                        interconnection and relevant information exchange between the ministries and their respective
                          m   o  n th s  .   I  w  a   s   h  a  p p y    b e c a u se
       for a nother 8                                                                                                          o u  r  perm its
                                                                                                                                                        services. Immigrants whose residence permit or blue certificate has formally expired or is about to
                                                                                         a    fe w    d  a  y  s  la te   r,
                          e  ll.  H  o w    e  v e r,    a  s   it  tu  rn ed out                                                                       expire, face a number of difficulties in dealing with public and private entities, because they do not
       extended as w                                                                                                            m   a il   to the
                                                                                          d  ia te  ly   s   e n d    a   n   e                         know about or do not recognize the extensions. Another serious consequence is that immigrants
                               n  d e d     a  n d     s o    I   h a  d   to im m e
        were n ever ex    te                                                                                                                            with permanent lawful residence in Greece were trapped abroad, as their residence permit expired
                                                                                              e v e r  u n   d e rs  to   o  d  w   h y    a ll th is
                                              in tm     e n  t   fo r   re n e wa l. I     n                                                            during the flight ban period.
         DA M, to book      a  n   a p  p  o

          confus ion ha ppen ed!”
                                                                                                                                                        Ardit, like many other immigrants, experienced the absurdity caused by the poor organization
                                                                                                                                                        of the extensions. In addition, due to the second lockdown renewals are not taking place. On
                                                                                                                                                        23/12/2020, a new extension was set for the residence permits that expired at the beginning of
                                                                                                                                                        2020 and for those that expire by March 2021. This time, the provision was adopted by law, while
                                                                                                                                                        for the first time the possibility of electronic issuance of a certificate of extension of residence per-
                                                                                                                                                        mits and blue certificates was provided in order to facilitate the transactions of immigrants with
                                                                                                                                                        public services. In any case, successive extensions are not the solution, but part of the problem.
                                                                                                                                                        Due to the ongoing pandemic status quo, it is necessary to immediately implement an operational
                                                                                                                                                        renewal system, so as not to intensify the inconvenience of the immigrants. That is why it is more
                                                                                                                                                        crucial than ever, to extend the digitization of all procedures related to the request for residence
                                                                                                                                                        permits!
ADMINISTRATIVE OPERATIONAL ISSUES

                                                                                                                          SERVICES: UNDERSTAFFING - INFRASTRUCTURE

    Ma ria m’s story                                                                                                      The understaffing of the Foreigners and Immigration Directorates (greek abbreviation: DAM),
                                                                                                                          due to the continuous departures of many employees, is a serious issue, which causes extreme
                                                         e  pe  rm   it, I  ge   t   a  fe  el in g  of   de   spa ir     delays in serving immigrants’ requests. Specifically, in DAMs of Attica the existing staff is so
                                           y residenc
    “Every tim e I have to rene w m                                                                                       insufficient, that it is impossible to process the applications related to immigrants’ residence
                                                        ic e  w  hi ch   -a  s    al w ay   s-   w  ill be    a dis-
                                              the serv
    beca use I know that I w ill go to
                                                                                                                          permits within a reasonable time period. The reduction of the Directorates’ staff is caused by
                                                        e  si tu at io  n  a nd     it w  ill  be  un   ce  rta in, if    the state’s insufficiency to provide and support enough positions, anyway. In addition, many
                                          set w ith th
    aster, the em ployees w ill be up                                                                                     current public servants choose to be transferred to other public services. Apart from the under-
                                                           y   or  if  I w  ill  ha   ve   to   go   ba   ck    aga in
                                          the sa m e   da
     I w ill ma nage to be served on                                                                                      staffing issue, several services in Attica are housed in unsuitable building infrastructures for the
                                                        b.  A  ls o,   w he  ne    ve  r  I  ha  ve   ap   pl ied for     needs of their work. In particular, DAMs are facing inadequacy of space, in relation to the num-
                                            om my jo
     a nd lose a nother da ily wage fr
                                                          d   on    ti m  e,   I   al w  ay   s  m  us  t  w   a it for   ber of served immigrants, while some Directorates even share the same building, which causes
                                             ver arrive
      the residence perm it, it has ne                                                                                    difficulties in the proper operation of the services and therefore, in the suitable service provision
                                                            I ha  d   to  w  a   it  fo r   m  or e  th  a n   a year
                                             so m etim es                                                                 of the public.
      m onths, at the best case, a nd
                    a nc e of th e re si de nc e pe rm it.”
      for the is su                                                                                                       In order for the thousands of “Mariams”, who have been lawfully and permanently living in the
                                                                                                                          country for months, even years, to not have to wait to receive the permit they are entitled to,
                                                                                                                          DAMs must first be staffed with the necessary number of employees. Next, a minimum staff
                                                                                                                          threshold needs to be set, so that services can be operational in a way that does not infringe on
                                                                                                                          employees’ right to mobility. Finally, provision should be made for the relocation of Directorates
                                                                                                                          to more appropriate structures.
T : +30 213 088 4499
A : Eleftherias Square 14, Athens 10553
W : info@g2red.org
W : http://g2red.org/
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