Kingborough Council Information Package for Applicants

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Kingborough Council Information Package for Applicants
Kingborough Council
Information Package for Applicants

 Position:             Operations Manager, Kingborough Sports Centre,
                       Position Number 000050
 Employment Status:    Ongoing, full-time, 38 hours per week
 Unit:                 Kingborough Sports Centre
 Contact Officer:      Daniel Smee, Director Governance, Recreation and
                       Property, phone 03 6211 8200
 Applications Close:   Monday 21 February 2022

                              KINGBOROUGH COUNCIL
                            www.kingborough.tas.gov.au
Kingborough Council Information Package for Applicants
Kingborough Sports Centre
The Kingborough Sports Centre is owned and operated by the Kingborough Council and is one of the
largest indoor sporting facilities in Tasmania. Located at Kingston View Drive, Kingston the Centre
offers a wide range of fitness, sport and recreational facilities including a well-equipped fitness centre,
group fitness room, sports stadiums, table tennis centre, martial arts and judo rooms, circus studio,
basketball shot-lab, squash courts and gymnastics facilities.

The Sports Centre is the home base for the high participation sports of basketball and netball via the
Kingborough Netball Association and its affiliates, the Kingborough/Huon Basketball Association, the
Hobart Chargers basketball club and Tasmania’s new NBL basketball team, the Jack Jumpers. The
Centre also has a unique partnership with the Kingston High School.

The Fitness Centre, located within the Sports Centre, provides a wide range of services including
Group Fitness classes, quality strength, conditioning and cardio equipment, and personalised fitness
mentoring and an Evolt 360 body scanner. The Fitness Centre is staffed by qualified group fitness
personnel and personal trainers and is currently open 7 days a week.

Further information is available on the website at https://www.kingborough.tas.gov.au/recreation-
facilities/ksc-2/

Information Package for Applicants – Operations Manager, Kingborough Sports Centre              Page 2 of 12
Position Advertisement

                OPERATIONS MANAGER KINGBOROUGH SPORTS CENTRE

The Kingborough Sports Centre is operated by the Kingborough Council and offers a wide range of
recreational facilities including a well-equipped fitness centre, aerobics room, sports stadiums, squash
courts and gymnastics facilities. An exciting opportunity is available for an experienced Manager to
lead the Sports Centre team. As Operations Manager, you will be responsible for all aspects of the
operations of the Centre, including its business development and strategic direction. The successful
applicant will need to be able to demonstrate:

    •    Qualifications and/or experience relevant to the management of an indoor sporting facility;
    •    Experience in business development, including marketing and promotions;
    •    Experience in managing, motivating, and mentoring a multi-disciplinary team of fitness
         professionals and administration staff; and
    •    Strong relationship management skills and the ability to work with a broad range of
         stakeholders.

Further details: The position is full time and a salary in the range of $91,110 to $103,269 per annum,
plus 12.5% employer superannuation contribution and 5 weeks annual leave.                  For more
information, contact Daniel Smee, Director Governance, Recreation and Property on 03 6211 8200.

Kingborough is an amazing place to live, work and play. If you want to help support the community
with their health and wellbeing goals, and have the skills, experience, and passion to lead and
motivate a diverse team, then we want to hear from you.

How to apply: A copy of the position description for this vacancy and information detailing
requirements for applications are available on Council's website www.kingborough.tas.gov.au. All
applications must include a document addressing the selection criteria and a current resume.
Applications close at 4pm on Monday 21 February 2022 and must be submitted online through the
Employment Portal on Council’s website.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre            Page 3 of 12
Key Selection Criteria
                OPERATIONS MANAGER, KINGBOROUGH SPORTS CENTRE

You must address these selection criteria in your written application

Essential

    1. An appropriate vocational or tertiary qualification relevant to business management and/or
         the operations of a sporting facility.

    2. Demonstrated experience in the management of an indoor sporting facility.

    3. Demonstrated ability to develop a strong performance culture and provide strategic
         leadership within a team environment.

    4. Strong relationship management skills and the ability to work with a broad range of
         stakeholders.

    5. Proven financial management skills together with experience in the development and
         monitoring of budgets.

    6. Competent computer skills and practical knowledge of Point-of-Sale systems and web-based
         applications applicable to the operation of a sporting centre.

    7. Well-developed communication skills, both oral and written and proven problem-solving
         ability.

    8. Sound understanding of risk management principles and work health and safety practices in a
         sports facility environment.

    9. Sound time management skills, capacity to plan, organise and meet changing priorities
         and objectives.

    10. A Working with Vulnerable People (child related activity) check and a satisfactory National
         Police check.

    11. A recognised First Aid Certificate.

    12. Current driver’s licence.

Desirable

    13. Knowledge of the roles and responsibilities of Local Government.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre       Page 4 of 12
POSITION DESCRIPTION

          OPERATIONS MANAGER, KINGBOROUGH SPORTS CENTRE
POSITION DETAILS
Position No.                  000050                         Department              Governance & Community
                                                                                     Services
Employment Status             Ongoing full time              Location                Kingborough Sports Centre
Unit                          Sports Centre                  Classification          Sports Centre Executive
                                                                                     Officer Level 1
POSITION OBJECTIVE

The position is responsible for the efficient operation of the Kingborough Sports Centre, ensuring that
it continues to meet the needs of the community by providing a variety of indoor recreational and
sporting activities.

KEY FUNCTIONS AND RESPONSIBILITIES

Centre Operations

        Oversee the operations of the Centre and ensure that all activities, programs and events have
         a business development focus and are conducted in line with Council’s strategic aims.

        Develop and maintain a strong culture of quality customer service, continuous improvement
         and efficient work practices within the Centre.

        Ensure the implementation of Council policies and procedures with respect to human
         resources, asset management, workplace health and safety and risk management.

        Prepare and submit budget estimates, implement approved budgets, monitor expenditure
         and report on exceptions.

        Prepare and implement building maintenance and asset replacement plans for the Centre and
         its equipment.

        Oversee agreements for leased facilities within the Centre.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre                      Page 5 of 12
Risk Management and Work Health and Safety

        Ensure that regular risk and safety inspections of scheduled to ensure safety compliance.

        Ensure all work by staff and contractors is undertaken with compliance with WH&S policies
         and duty of care obligations to staff, the public and Council. Where WHS non-conformance is
         identified, take appropriate action to make the worksite safe and rectify unsafe or
         substandard work practices.

        In consultation with the WHS Advisor, investigate incidents to ensure appropriate follow up
         action is taken.

        Report all public liability and insurance claims to the Manager Finance.

        Ensure that workers are provided with relevant WHS information and that they are trained
         and competent in the relevant safety procedures as required.

        Ensure that the Centre is well maintained and ensure appropriate induction and supervision of
         contractors working onsite.

Business Development

        Pursue opportunities to maximise the usage of the Centre and its income generating potential.

        Drive the implementation of strategic initiatives that improve the performance of the Centre
         as a business.

        Monitor the performance of the Fitness Centre to ensure that it remains competitive within
         the industry and that there is a balance between its business and community focus.

        Review operating systems at the Centre and implement contemporary venue management
         practices.

        Promote the Centre as a venue for a diverse range of indoor events.

        Undertake marketing of the Centre through a range of mediums, including social media.

        Seek external sources of revenue for the activities of the Centre and upgrade of its facilities,
         including sponsorship and grants.

        Assist in the coordination of Centre activities within the broader operations of the
         Kingborough Sports Centre Precinct.

Other Duties

    •     Assist in the planning, establishment and operation of the Sports Centre as an Emergency
         Evacuation Centre as required.

    •    Provide an after-hours contact for Tas Fire Service and security.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre             Page 6 of 12
•    Undertake other duties as required/directed from time to time. An employee may be directed
         to carry out such duties as are within the limits of the employee’s skills, competence and
         training.

Work Health and Safety: To take reasonable care that your acts and omissions do not adversely
affect the health and safety of yourself or others in the workplace, to comply with any reasonable
instructions given to you by the Council and to comply with the requirements of any and all WHS
policies and procedures.

Authority and accountability:           Employees at this level have management accountability for the
effective management of the Sports Centre and Precinct.

Judgment and problem solving: Employees at this level have a high level of independence and
determine and/or oversee the framework for problem solving or set strategic plans. The position
represents the employer in the resolution of problems relating to the operations of the Centre and the
Precinct.

ORGANISATIONAL RELATIONSHIPS

Reporting Relationships

    1. Internal - This role will work predominantly with Sports Centre employees and liaises regularly
         with Council employees providing support services to the Centre, e.g. Finance Department
         and Governance and Community Services.

    2. External - This role will communicate with Centre members, patrons, Sporting Clubs, event
         organisers, consultants, contractors, businesses, State and Federal Government agencies and
         visitors to the Sports Centre.

    3. Direct Reports - This role reports to the Director Governance, Recreation & Property Services
         or a delegated representative.            The position directly supervises the Fitness Centre Team
         Leader and Customer Services staff.

    4. Indirect Reports - This role has overall management responsibility for all employees working
         at the Kingborough Sports Centre.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre               Page 7 of 12
QUALIFICATIONS AND EXPERIENCE

Essential

    1. An appropriate vocational or tertiary qualification relevant to business management and/or
         the operations of a sporting facility.

    2. Demonstrated experience in the management of an indoor sporting facility.

    3. Demonstrated ability to develop a strong performance culture and provide strategic
         leadership within a team environment.

    4. Strong relationship management skills and the ability to work with a broad range of
         stakeholders.

    5. Proven financial management skills together with experience in the development and
         monitoring of budgets.

    6. Competent computer skills and practical knowledge of Point-of-Sale systems and web-based
         applications applicable to the operation of a sporting centre.

    7. Well-developed communication skills, both oral and written and proven problem-solving
         ability.

    8. Sound understanding of risk management principles and work health and safety practices in a
         sports facility environment.

    9. Sound time management skills, capacity to plan, organise and meet changing priorities
         and objectives.

    10. A Working with Vulnerable People (child related activity) check and a satisfactory National
         Police check.

    11. A recognised First Aid Certificate.

    12. Current driver’s licence.

Desirable

    13. Knowledge of the roles and responsibilities of Local Government.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre       Page 8 of 12
Final Checklist for Applicants

Before sending in your application, use this checklist to make sure you have not missed out on
important details. In particular, check that you have:

        Read the Position Description and the Selection Criteria Statement.
        Included relevant information in relation to each of the Selection Criteria and attached
         supporting relevant documents.
        Your summary should provide information of your work history, responsibilities,
         achievements, qualifications, knowledge, skills and experience which is directly related to
         each of the selection criteria.

You need to forward your application to the address specified below by the closing date detailed in
the advertisement. Please ensure that your application includes:

        A brief letter of introduction stating the reasons why you are seeking the position with the
         Council.
        A summary addressing each of the Selection Criteria.
        A current copy of your resume.

Please note that a National Police check and Working with Vulnerable People accreditation are
required for this position.

How to apply:

        Your application should be addressed “Confidential Job Application – Operations Manager,
         Kingborough Sports Centre, Position Number 000050” and submitted online through the
         Employment Portal on Council’s website at www.kingborough.tas.gov.au.

Thank you for your interest in employment with the Kingborough Council. Applications close at 4pm
on Monday 21 February 2022.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre         Page 9 of 12
Employee Entitlements and Benefits
Code of Conduct                               The Kingborough Council has a ‘Code of Conduct’ which
                                              outlines the workplace behaviours that are fundamental to
                                              our workplace culture. A copy of the Code is available on
                                              Council’s website, https://www.kingborough.tas.gov.au/wp-
                                              content/uploads/2020/11/Code-of-Conduct-Policy-2020.pdf

Employment Provisions                         The employment provisions for this position are in
                                              accordance with the Kingborough Sports Centre Enterprise
                                              Agreement No 1 of 2019 or its successor Agreement. A copy
                                              of the Agreement is available on the Fair Work Commission
                                              website, www.fwc.gov.au

Classification and Salary:                    This position is classified under the Enterprise Agreement as
                                              KSC Executive Officer Level 1.

Employment Checks:                            To be employed in this position applicants must undergo
                                              an employment-related background check/s and be
                                              assessed as suitable to be able to ethically perform the
                                              inherent requirements of this position.

                                              Applicants must undergo a pre-employment functional
                                              assessment and be assessed as being able to meet the
                                              functional requirements of the position.

                                              A National Police check and Working with Vulnerable
                                              People check are required.

                                              The duties of the position have the potential for the
                                              incumbent to be 'at risk' as detailed in Council's Employee
                                              Immunisation Administrative Policy. As a result, the
                                              incumbent is required to be immunised in accordance
                                              with Council's Staff Immunisation Program. (Vaccinations
                                              for this role include Tetanus and Hepatitis A).

Information Package for Applicants – Operations Manager, Kingborough Sports Centre                Page 10 of 12
Hours of Work:                                The position is offered on a full-time basis of 38 hours per
                                              week on a roster basis. The Sports Centre operates Monday
                                              to Sunday and employees may be required to work their
                                              ordinary hours on any seven days of the week between 6am
                                              and 11pm.

Leave                                         Full time KSC employees are entitled to 5 weeks annual
                                              leave and 10 days personal/carer’s leave per annum.
                                              Thirteen (13) weeks long service leave is available after 10
                                              years’ service and is transferable between Tasmanian
                                              Councils.

                                              Our employees may also ‘purchase’ an additional two
                                              week’s annual leave.

                                              Paid parental leave entitlements are available – 12 weeks for
                                              the primary care giver and two weeks for the non-primary
                                              carer giver after 12 months service.

                                              Paid leave is also available for employees involved in
                                              voluntary      emergency        services   and    for    employees
                                              experiencing family violence.

Superannuation                                Council meets the requirements of the Superannuation
                                              Guarantee Act and currently contributes 12.5% as the
                                              employer        superannuation         contribution     to    eligible
                                              employees.

Health and Wellbeing                          Council supports and encourages an active and healthy work
                                              environment and offers a workplace health and well-being
                                              program.       The program includes staff discounts at the
                                              Kingborough Fitness Centre, free flu vaccinations, ergonomic
                                              assessments, health and well-being presentations, as well as
                                              a focus on mental health awareness and support.

                                              Council also provides an Employee Assistance Program
                                              which offers confidential and free counselling services for
                                              employees.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre                         Page 11 of 12
Uniform and PPE                               Council supplies a uniform to KSC employees.

Other Employee Benefits                       Our employees have access to discounted health insurance
                                              options through St Luke’s Health and the Local Government
                                              Employees Health Plan.

                                              LGAT Assist also provide low interest loans to Local
                                              Government employees who are employed on an ongoing
                                              (permanent) basis.

Work Health and Safety                        Work Health and Safety is an important element of our work
                                              culture. Council takes workplace safety seriously and has
                                              implemented policies and practices to support the Work
                                              Health and Safety Act 2012, Regulations and Codes of
                                              Practice. Council conducts compulsory random alcohol and
                                              other drugs testing to ensure all staff are fit for work.

Induction                                     All employees undertake an induction as part of the
                                              probation period, which is tailored to the work environment
                                              and position.

HR information                                For any general enquiries about Council’s HR or recruitment
                                              procedures, please contact the Organisational Development
                                              team on recruitment@kingborough.tas.gov.au or (03) 6211
                                              8200.

Information Package for Applicants – Operations Manager, Kingborough Sports Centre                    Page 12 of 12
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