Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations

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Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
Justices’
QUARTERLY      January 2021
               Volume 89 Number 4
                                    FIAT JUSTITIA
                                    RUAT CAELUM

West Coast
JP honoured
for service
to community
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
PRESIDENT’S PAGE

              Strong under pressure
Tēnā koutou katoa ma te tau hou: Greetings to                                    participated in the practicum (see story in this
you all for the New Year.                                                        issue). There is a record number of students
                                                                                 enrolled for the 2021 Judicial Studies Course
I hope that the Christmas/New Year season has
                                                                                 which starts in early February 2021.
given you a chance for some quiet reflection on
everything that occurred in 2020. It was certainly                                 In December the National Manager and I attend-
a year that tested the resolve of all of us person-                                ed a “Road Show” at Parliament. This event was
ally and in our role as Justices of the Peace as                                   part of the induction process for new Members
we served the public. Yet I often think that it is                                 of Parliament. Although it was directed primar-
times when we are under pressure that makes                                        ily at them and their staff, invitations to attend
us realise how strong we are.                                                      were also sent to sitting MPs and their staff.
                                                         Federation President The road show included a number of service
During the latter part of 2020 Board members                Garry Nicholls         providers and we were part of that group. While
and I were able to attend a number of associa-
                                                                                   the numbers attending were not as large as was
tion Annual General Meetings. For me, this is one
                                                                     expected we will be following up with all MPs early in 2021,
of the most enjoyable parts of the President’s role – getting
                                                                     to make sure that they are familiar with the appointment
to meet Justices of the Peace throughout New Zealand
                                                                     process and in particular the attributes that we regard as
from all walks of life, but with a common goal of serving the
                                                                     important for new Justices of the Peace.
public. I was able to meet new Justices of the Peace as well
as those who have served for many years. It was especially           Planning is well under way for the 2021 Royal Federation
important that we were able to get a first-hand understand-          Annual General Meeting and Conference to be held in Wel-
ing of the challenges that Justices of the Peace faced during        lington between Friday February 26 and Sunday February
the various lockdown periods.                                        28. I am sure that Conference is going to be very enjoyable
                                                                     for all of those attending. Conference provides an important
I felt particularly privileged to be able to celebrate and
                                                                     opportunity for participants to meet members from other
present certificates to Justices for long service as well as to
                                                                     associations and to share ideas and experiences.
those who have made the decision to retire from active ser-
vice, and I have also been very impressed by the number of           In 2020 we had to cancel a number of meetings including
members who are prepared to step up and serve on associ-             regional conferences and national training sessions, so
ation councils. Congratulations to those who have taken this         this Conference plays a particularly important role in our
important step. I am sure that you will enjoy the experience.        activities. There is a range of interesting interactive work-
                                                                     shops covering a wide range of topics as well as a line-up
I also especially thank those who have stepped down or who
may not have been successful in standing for office. Don’t           of interesting speakers. The business sessions will include a
forget that even though you are not on your association’s            number of remits and notices of motion which I am sure will
council please do not hesitate to put your name forward to           lead to some lively discussion. I look forward to seeing as
help if you have a particular skill that you think could be use-     many of you as possible at the Conference, which is open to
ful or you have time available. I am sure that your offer would      all members. If you would like to attend contact your associ-
be very welcome.                                                     ation president or registrar.

While we continued to be challenged by COVID-19 during               The Annual General Meeting will see a change in the mem-
most of 2020 I am pleased to report that over recent months          bership of the Board. You will all be aware of the changes
the Board and the hard-working team in the Federation of-            that occurred in May 2020 after the unexpected resignation
fice achieved some important milestones. The new website             of the President. As the new President I was particularly
is now up and running and new material is constantly being           grateful to Rachael O’Grady and Denise Hutchins, who
added. Several associations are looking at running education         quickly agreed to step into the roles of Vice-President and
courses on the new website. If you have questions about us-          Immediate Past President respectively. This has been a busy
ing the website I suggest that you contact your association          year, particularly with the fallout from COVID-19, and assum-
registrar in the first instance. Unfortunately, on occasion it is    ing these roles meant that both Rachael and Denise have
not possible for the small Federation team to handle queries         made significant personal sacrifices to ensure that there was
from individual association members.                                 continuity at the Board table.

The new Ministerial Manual has been printed and is being             In 2021, Justices of the Peace will be celebrating 207 years
distributed to associations. There is a hard copy for every          of serving the public of New Zealand. There are few volun-
member as well as additional copies for service desks. Apart         tary organisations in this country who have achieved this
from updated content the key noticeable difference is that           milestone. We as Justices should be extremely proud of the
the new manual is in colour, which makes it much easier to           respect in which we are held by the community, earned over
distinguish the different sections.                                  so many years.

In November the 2020 Judicial Studies Course was com-                Haere whakamua me te whakaute ko wai koe me nga mea
pleted. There were 13 new Judicial Justices who success-             kua tutuki i mua i a koe: Go ahead with respect for who
fully completed the practicum, which is the final step in the        you are and what those who have gone before you have
course. The students and the course received high praise             achieved.
from the two members of the judiciary who attended and               Garry Nicholls
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
THE OFFICIAL JOURNAL OF THE                 NEWS                                                                    1
                                               Promoting inclusion for all
                                               In December the Government announced a
                                               raft of initiatives in response to the recommen-
   AND ITS AFFILIATED ASSOCIATIONS
                                               dations to the Royal Commission of Inquiry
 Te Kāhui Pou Whakatau Ture O Aotearoa
                                               into the Terrorist Attack on Christchurch Mas-
                                               jidain.
      EDITOR: GEOFF DAVIES JP
                                               The moves will promote inclusion for all New
      Email: merlin81@xtra.co.nz
                                               Zealanders while recognising and responding
       Telephone: 021 900 228
                                               to the value diversity brings to our communi-
  NATIONAL OFFICE: TONY PUGH JP                ties, the Government said in a press release.
     PO BOX 5005 WELLINGTON                    The Government will support our diverse com-
 Telephone 04-918-8114 Fax 04-918-8034         munities by:
      Email: registrar@jpfed.org.nz            • creating a Ministry for Ethnic Communities
       Website: www.jpfed.org.nz
        ISSN 2382-12164 (print)                • establishing an Ethnic Communities Gradu-
        ISSN 2382-1272 (online)                   ate Programme
    FIAT JUSTITIA RUAT CAELUM                  • providing wraparound services for the
    Let justice be done, though the               families of 51 shuhadah and others affect-    Priyanca Radhakrishnan
           heavens may fall                       ed by the attack
     January 2021 VOL 89 No: Four              • establishing a National Centre of Excellence to focus on diversity, social
                CONTENTS                          cohesion, and preventing and countering violent extremism
 From the National Manager             2       • trialling support for young children to improve their self-regulation,
 Judicial Studies practicum            4          resilience, and social skills.
 Education                          5-12       The Government will tackle harmful behaviour and discrimination by:
 Cover story: Civic award for JP      13       • establishing the New Zealand Police programme Te Raranga, The Weave,
 New Year Honours                     14
                                                  to respond to hate crime and hate incidents
                                               • strengthening the capacity of the Human Rights Commission
 Crossword                            14
                                               • implementing early intervention to prevent terrorism and violent ex-
 Complaints processes                 15
                                                  tremism through the Multi-Agency Coordination and Intervention
 Tech Tips                            16          Programme
 Hubbard             inside back cover         • making changes to the incitement provisions in the Human Rights Act,
 Appointments       outside back cover            including amending protections against discrimination to explicitly pro-
                                                  tect trans, gender-diverse and intersex people
         FEDERATION OFFICERS
                                               • extending the Safer Communities Fund.
Patron: The Rt Hon Dame Patsy Reddy GNZM QSO
Governor-General of New Zealand                “Some groups within our communities are not able to access the same
President: Garry Nicholls JP                   opportunities as others, and experience discrimination, racism, and risks to
Immediate Past President:                      their safety. This Government is committed to ensuring all people feel safe,
Denise Hutchins MNZM JP                        that they belong, are valued and can contribute,” said Minister for Diversi-
Vice-President: Rachael O’Grady JP             ty, Inclusion and Ethnic Communities Priyanca Radhakrishnan.
Northern Regional Representative:
Nigel Tate JP
Auckland Regional Representative:
Terry Holding JP
Central Regional Representative:
                                                Service for Salvo
Laurie Gabites JP                               A memorial service for the late Trevor Morley –
Southern Regional Representative:               “Salvo” to Quarterly readers – will be held on April
Lindsay Dow JP                                  9, the first anniversary of his death. Trevor’s passing
Honorary Solicitors:                            could not be appropriately marked last year because
Buddle Findlay                                  of the COVID-19 lockdown.
National Manager and Registrar:
Tony Pugh JP MBA BBS ACA                        The memorial will be held at the Harbourside
Professional Development Advisor:               Function Centre, 4 Taranaki St, Wellington, at 1pm. All
Shinae Skelton BA LLB                           are welcome.
Administration Officer: Sarah Gillard BCA
Editor Justices’ Quarterly:
Geoff Davies JP
                                               ON THE COVER: From left, West Coast JP Jeanette Oliver, Grey District
                                               mayor Tania Gibson and Jeanette’s husband John Oliver ... story P13
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
2                                                                                                              NEWS

                  TONY PUGH reports from the Federation office

                  FROM THE
                  NATIONAL MANAGER
Conference 2021                                             THREE:
The 2021 Royal Federation Annual Conference will take       That the RFNZJA Board review the education and train-
place in Wellington over the weekend of February 26-        ing policy and procedures with a view to increasing the
28. The Conference will be hosted by the Wellington         allowances and reimbursable expenses.
association and includes the Federation AGM.                Proposer: Taranaki

Board elections                                             FOUR:
The following nominations for the Board were received:      That the RFNZJA Board review the current Federal
                                                            model of association membership and consults member
President: 				Garry Nicholls                               associations as part of the review, with an initial report
                                                            to be provided to the Royal Federation Annual General
Vice-President:             Lindsay Dow, Peter Osborne      Meeting in 2022.
Northern Regional Representative:              Nigel Tate
                                                            Proposer: Northland
Auckland Regional Representative:          Terry Holding
Central Regional Representative:       Laurence Gabites
                                                            FIVE:
Southern Regional Representative:        Graeme Barber      That Royal Federation Board be empowered to use
The confirmation of President and the election of           electronic communications directly to all members of
Vice-President will take place at the AGM in                associations, without pre-approval from associations,
Wellington.                                                 and where the Board believes that such communication
                                                            is being made in the best interests of the member or the
All Board positions take office at the conclusion of the    public. Such communications are to be approved by at
Annual General Meeting on February 28 2021.                 least two Board members prior to sending.
                                                            Proposer: Northland

Remits
Full details have been provided to associations including   SIX:
supporting statements.                                      That the RFNZJA Board review the format and appropri-
ONE:                                                        ateness of Regional Conferences with regard to whether
                                                            they deliver outcomes which reflect the needs of associ-
That the RFNZJA Board identify institutions that could      ations and Justices.
influence their members to insert their own required
wording for the attestation, above the Jurat, on doc-       Proposer: Northland
uments requiring certifying by Justices of the Peace to
comply with their specific AML/CFT requirements.
Proposer: Eastern Bay of Plenty                             Notices of motion
                                                            All notices of motion refer to the Constitution of the
                                                            Royal Federation of NZ Justices’ Associations.
TWO:                                                        ONE:
That RFNZJA approach the Ministry of Justice with a         That the RFNZJA Constitution be amended at Section E
request to have the official wording of affidavits and      to read:
declarations in te reo as well as English.
                                                            Section E3 (c) Regional Representatives
Proposer: Auckland                                            (i) Written nominations for the positions of the four
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
NEWS                                                                                                                3
     Regional Representatives will be called for by the         • A potentially longer period of induction is enabled
     National Manager on 1st August annually and may              for the incoming President and Vice-President.
     be received from any affiliated Association in the         • The voting completion date is amended to the first
     respective region. An Association may forward only           Monday in December and the revote completion
     one nomination.                                              date to the second Friday of January. This is for
     The date for calling for nominations be changed              purposes of clarity where previous prescribed dates
     to the 1st June annually.                                    may have been a non-working day.
  (ii) Following the 31st July closing date for nomina-      The proposed motion has the effect of creating one pro-
      tions the National Manager shall advise Associations   cess for the election in the two key processes of nomina-
      in the respective regions of the nominations re-       tion and voting. The eligibility and appointment criteria
      ceived….                                               remain unchanged.
     The 31st July date for the closing of nominations       Proposer: Federation Board
     be added to clause (ii).
     (d) Nominations for all Board positions are:
     (ii) to be delivered to the National Manager not        THREE:
     later than 1st November in each year                    “That a new sub-section be added to Section E of the
                                                             Constitution to incorporate two new positions. This
                                                             would impact Section E2 – sub-section “v” required, and
     This clause to be amended to Nominations for
                                                             corresponding amendments to Section E3”.
     Regional Representatives to be delivered to the
     National Manager not later than 1st August in           That two additional positions on the Royal Federation
     each year.                                              Board be created, to be filled by representatives elected
                                                             from the general membership of Associations without
Rationale                                                    reference to any particular Association or Region.
The calling of nominations date of June 1 and a closing      Further details and rationale for the changes required
date of July 31 will allow all associations to have a can-   have been sent to all associations.
didate chosen prior to the Regional Conferences (usu-
ally held late August/early September) and allow those       Proposer: Nelson-Tasman
standing for their respective positions the opportunity to
attend regional conferences and to meet and address the
attending delegates.                                         FOUR
Currently the closing date (November 1) is often more        The Board will move that F11 and F12 of the RFNZJA
than two months after the regional conferences are held      Constitution are amended in order to enable the Board
and these changes would make sure that all the candi-        to provide their comments to any Remits or Notices of
dates are known prior to the regional conferences and        Motion (NoM).
ensure that all candidates have an equal opportunity to
address their respective conferences.                        Rationale
                                                             • The Board, with governance oversight of the RFNZJA,
Proposer: Canterbury                                           has a responsibility to provide comments in regard to
                                                               remits or NOMs to ensure what is being proposed is:
                                                               o consistent with the Justice of the Peace Act 1957,
TWO:                                                             the rules of the organisation and other relevant
The Board will move that that there be an amendment to           legislation
the Constitution E3 that would align the election of the       o does not:
President and Vice-President with that of the regional
representatives. At present the voting for the President          – confer any benefit on a member
and Vice-President occurs at the AGM in February-March,           – adversely affect the Federation’s charitable status.
while the regional representatives are elected through
                                                             • In line with the Board’s fiduciary responsibility it would
associations with voting completed (unless there is a tie)
                                                               be appropriate for the Board to comment on any fiscal
by December 1. The change would mean that:
                                                               implications of a remit or NOM being presented to
   • There is a common and consistent process.                 conference.
   • It would eliminate some of the administrative           • The Board is in a position to comment about a remit or
     complications in the President and Vice-President         NoM against the RFNZJA budget.
     election taking place at Conference.
                                                             • Seldom do associations provide any financial analysis
   • An extended period of consideration is given              in the rationale that accompanies a remit or NOM.
     to associations for their choice of President and
                                                             Further details and rationale for the changes required
     Vice-President.
                                                             have been sent to all associations.
   • The issue of a tied vote for either the President or
     Vice-President is clarified by adopting the same pro-   Proposer: Federation Board
     cedure as if it were for a regional representative.
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
NEWS                                                                                                       4

Final step in judicial training
By Southern Regional Representative LINDSAY DOW
I attended the two-day 2020 Judicial Studies             Wellington association were also involved.
Course Practicum in Wellington at short no-
                                                         Aspects of bail applications, Family Court and
tice, standing in for fellow Board member Terry
                                                         conduct of the court in general were discussed
Holding, who had had to withdraw because of a
                                                         and Judge Morris was very helpful in those areas.
family bereavement. Naturally I was pleased to
                                                         We were very lucky to have her input.
have been able to support a colleague, but I also
found it to be a very rewarding experience.              The second day was full on, with the students
                                                         attending mock courts while also preparing their
Federation Professional Development Advisor
                                                         written decisions for the final assessment.
Shinae Skelton had put together the practicum
content and began by introducing Executive               Judge Hinton and Judge Morris reinforced to the
District Court Judge Laurie Hinton and District          students the gratitude of the Chief District Court
Court Judge Barbara Morris, whose input and              Judge for the tremendous work performed by
critiquing over the two days was extremely valu-         Judicial Justices in the District Court. The amount
able. After introductions all round, the students        of time that JJPs commit enables the judges to
started to relax a little.                               function with greater flexibility and efficiency. To
                                                         quote Judge Morris: “I am stunned by the collec-
The practicum is designed to prepare the stu-
                                                         tive expertise and the abilities demonstrated by
dents for actual work “on the bench” and covers
                                                         the people who have attended the practicum. I
mock Traffic Court fixtures and presentation of
                                                         am confident that we are in safe hands.”
written decisions. The course is supported by the
Police Prosecution Service and the Public De-            At the conclusion of the practicum, the students’
fence Service, whose representatives are there to        individual reports from both the course (Shinae
assist in these sessions.                                Skelton) and the practicum (Judge Morris) were
                                                         forwarded to the Chief District Court Judge for
The Board supplied two Judicial Justices (myself
                                                         his decision on appointment. I wish them every
and Federation President Garry Nicholls), and
                                                         success.
Hewitt Humphrey and Caroline Ludford from the

At the Judicial Studies Course Practicum: from left, Jill Wilkinson (Wellington association), Aliah Jan (Frank-
lin), Carolyne Brooks-Quan (Far North), Claire Ashcroft (Auckland), Jacqueline Jonson (Auckland), Mary-Anne
McAllum (Taranaki), Murray Cox (Central Districts), Neil Bleaken (Waikato), Gary Kenny (Eastern Bay of Plenty),
Wiebke Gailer (Auckland), Federation President Garry Nicholls, Southern Regional Representative Lindsay Dow,
Jeffrey Wong (Whanganui), Ian Gibson (Auckland). Absent: Todd Skilton (Wellington)
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
EDUCATION – January 2021                                                                               5

  From the Professional
  Development Advisor                                                                     Shinae Skelton

Exhibits with statutory declarations
In the Oaths and Declarations Act 1957, there is        5. Complete an exhibit note on the attachment
no specific requirement for attachments to stat-           (see 5.9.4)
utory declarations to be treated in a particular
                                                       Annexing (also called exhibiting) attachments to
way.
                                                       statutory declarations has become convention
However, best practice is to treat attachments to      over time with government departments who
declarations the same as you would an attach-          handle statutory declarations often coming to
ment to an affidavit.                                  expect attachments to be accordingly exhibited.
Paragraph 5.9 of your manual: Checklist                See, for example, the KiwiBuild statutory declara-
                                                       tion. This declaration is one where the organisa-
For each attachment:
                                                       tion has included set text within the body of the
 1. Certify the attachment as a copy, if required      declaration. Rather than the declarant writing
    (see chapter 3 for information on how to do        their declaration personally, they only need to
    this)                                              select the boxes of text that apply to them. The
                                                       set text refers to specific documents that the
 2. Check the attachment is referenced in the          declarant must include with their declaration.
    declaration (see 5.9.3)                            The text also designates letters to each of the
 3. Write a distinguishing letter/number on the        required attachments. When completing exhibit
    attachment (see 5.9.2)                             notes on the required documents, you would use
                                                       the pre-designated letters as indicated in the doc-
 4. Have the declarant refer to the attachment         ument.
    by its distinguishing letter in the declaration
    (see 5.9.3)

Statutory declaration quiz
1. The wording used at the beginning and end
   of the statutory declaration document is
   based upon law. True or false?
2. It is convention for clients to write their occu-      declaration in a language other than English
   pation on their statutory declaration. True or         but must provide a translation of that declara-
   false?                                                 tion to the receiving agency. Is this correct?
3. If a receiving agency produces a form pur-          6. The Oaths and Declarations Act requires doc-
   porting to be a statutory declaration but the          uments attached to statutory declarations to
   declaration does not match the form of a dec-          have exhibit notes on them. True or false?
   laration set out in the Oaths and Declarations
   Act 1957, would you take that declaration?          7. Only Justices of the Peace, court registrars and
                                                          barristers and solicitors are authorised under
4. A statutory declaration cannot be taken if the         the Oaths and Declarations Act 1957 to take
   client is outside of New Zealand. True or false?       declarations. True or false?
5. A client can write the body of their statutory      • Answers P10
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
6                                                                                EDUCATION – January 2021

Privacy is precious
“The Privacy Act 2020 introduces greater protec-
tions for individuals and some new obligations for
businesses and organisations.” – Office of the Priva-
cy Commissioner
The Privacy Act (the act) sets out rules for the col-
lection, storage, security and disclosure of personal
information.

To whom does the Privacy Act apply?
According to privacy.org.nz         • government departments              The definition of “agency” is
(belonging to the Office of the     • companies                           very wide and includes activities
Privacy Commissioner) the act                                             performed by individual Justices
applies to “any organisation or     • small businesses                    of the Peace.
business (referred to in the leg-   • social clubs
                                                                          Judicial tasks performed by Jus-
islation as an ‘agency’), whether   • other types of organisations.”      tices of the Peace in the District
it’s in the public sector or pri-   – Office of the Privacy Commis-       Court are not subject to the act.
vate sector. This includes:         sioner

Collection of personal information
Are you collecting personal                                               words, personal information.
information from clients?                                                 In summary, yes, Justices of the
“Whenever you get personal in-                                            Peace collect personal informa-
formation deliberately, you are                                           tion from their clients.
‘collecting’ it. The Privacy Act                                          What is your purpose?
sets out what personal informa-
                                    take steps to seek and obtain         Per information privacy princi-
tion you can collect, where you
                                    information and their actions         ple one, personal information
may collect it from and how you
                                    fall within the act’s definition of   must not be collected by an
may collect it.” – Office of the
                                    “collection”.                         agency unless the information
Privacy Commissioner
                                    Under the Act “personal infor-        is collected for a lawful purpose
Under the act “collect” means                                             connected with a function or an
                                    mation” means “information
“in relation to personal infor-                                           activity of the agency; and the
                                    about an identifiable individu-
mation, means to take any step                                            collection of the information is
                                    al”.
to seek or obtain the person-                                             necessary for that purpose.
al information, but does not        The information collected by JPs
include receipt of unsolicited      in their logbooks includes the        If you’re thinking about collect-
information”.                       client’s name and could include       ing personal information, the
                                    additional information such           first thing you should consider is
Justices of the Peace keep                                                why you are collecting it.
                                    as the task the client sought
logbooks – a record of your
                                    assistance with and the date          Is logbook information collected
activities. You may call it some-
                                    of their appointment. Some of         for a lawful purpose connect-
thing other than a logbook.
                                    this information can be defined       ed with a Justice of the Peace
Justices seek information from
                                    as “information about an iden-        function?
clients that is recorded in these
                                    tifiable individual” or, in other
books. In other words, Justices
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
EDUCATION – January 2021                                                                                  7
Justices of the Peace maintain logbooks to keep         If you are recording information that it is not nec-
a record of their clients and what services they        essary to the purpose of confirming your work
performed for them.                                     as a Justice of the Peace to an agency, then your
                                                        notes could be in breach of the Privacy Act.
If contacted by an agency to confirm whether
you took a specific declaration or made a certi-        Tell people what you are doing
fied copy for a certain person, you can confirm
                                                        “If you’re collecting personal infor-
whether you did perform that service for that
                                                        mation from someone, you need to
person. Your notes may indicate that you took
                                                        let them know what you’re doing.
certain steps to confirm your client’s identity.
                                                        The best way to do this is usually
This information collecting is connected with           with a clear privacy statement.” –
your role as a Justice of the Peace as it provides      Office of the Privacy Commissioner
surety to clients and receiving agencies that the
                                                        This can be as simple as saying to your client: “I’m
proper processes have been followed.
                                                        just writing down your name and a note that I
However, you should look at your logbook notes          certified a copy of your passport. I sometimes get
carefully and consider what information is neces-       calls from agencies asking me to confirm that I
sary to collect.                                        was the Justice who certified the document they
                                                        received and this record helps me to confirm that
Are you only collecting information that is neces-
                                                        I did certify your passport today.”
sary for this purpose?
                                                        Keep your logbook notes for as long as
Recording the client’s name, the date and what
                                                        they are necessary
kinds of tasks you performed for the client would
be necessary to assure a receiving agency that          “The Privacy Act says you should keep personal
the signature on a relevant document belonged           information for as long as it is needed for the
to you. You might jot down the client’s suburb or       reason it was collected for.” – Office of the Privacy
something similar if you deal with a large number       Commissioner
of clients and suspect you will need an addition-
                                                        The Privacy Commission does not provide a
al identifying piece of information to jog your
                                                        length of time for which documents must be
memory if you receive an inquiry down the track.
                                                        stored. Every agency’s requirements will differ.
Do not record anything that would not assist in         There is no specific number of years for which
the task of identifying the client and confirming       Justices are directed to store their logbooks.
the task you performed for them. For instance,          You should store your records for as long as you
recording the driver licence or passport number         believe that they will be needed to confirm to
would not be necessary for you to confirm to an         agencies that you met the client and dealt with
agency that you met the client on a particular day      the relevant documents. But you should not store
and performed a particular task.                        your logbooks for longer than they are needed.
Other unnecessary information could include the         This will require common sense and judgement
name of the client’s partner, the client’s ethnicity    on each Justice’s part.
or specific information taken from the client’s
documentation.

Holding of personal information
                      Store information                 Privacy Commissioner
                      securely                          If you have a locked cabinet, this is an ideal place
                      “Make sure that you take          to store your logbook. If you keep an electronic
                      reasonable steps to store         logbook, you can password-protect it.
                      and use personal informa-         Store your logbook as securely as you are able,
                      tion securely.” – Office of the   not in a place that is easily accessible to others.
Justices'January 2021 - QUARTERLY - West Coast JP honoured for service to community - Royal Federation of NZ Justices' Associations
8                                                                             EDUCATION – January 2021
How should logbooks be disposed of?                  You should have instructions for those who may
                                                     deal with your notes, if you are unable to, for
“Dispose of personal infor-
                                                     your logbook to be destroyed without being
mation securely so that no-
                                                     read.
one can retrieve it.” – Office
of the Privacy Commissioner                          Give people access to their
                                                     personal information
When considering storage of
your logbook, also consider                          “People have a right to access the personal
how you should dispose of                            information you hold about them. You should
your notes when they are                             keep personal information in a way that is easily
no longer needed and how                             retrievable so you can:
these will be disposed of if you should pass away
                                                     1. confirm that you hold a person’s information
unexpectedly.
                                                        if they ask
Your notes should be destroyed rather than
                                                     2. give them access to it.”
simply placed in a rubbish bin or public/home
recycling bin. Alternatively, you could remove       – Office of the Privacy Commissioner
(by erasing or covering with a vivid) the personal
information from the document before recycling.      If your client asks to see what you have written
                                                     about them, you can show them. Be careful not
If you keep an electronic logbook, delete your       to show the client other logbook entries that are
back-up files as well as the originals.              not relevant to them.

Sharing personal information
“Generally, only use personal                                             • it’s one of the purposes for
information for the purpose for                                           which you got the informa-
which you collected it. People                                            tion
get upset if you use their infor-
                                                                          • it’s necessary to uphold or
mation without their knowl-
                                                                          enforce the law
edge or permission, and you risk
losing their trust.” – Office of the                                      • it’s necessary for court
Privacy Commissioner                                                      proceedings
Ensure your client understands                                            • you disclose it in a form
the circumstances in which you                                            that doesn’t identify the
will share their information.                                             person it’s about.”
You can do this easily when you
clearly explain the purpose for                                           – Office of the Privacy Com-
collecting their information.                                             missioner

Disclose information when you have a                                      You should disclose infor-
good reason                                          mation when it is consistent with the purpose
                                                     for which you collected the information. In other
“Be careful about disclosing personal information    words, if you receive an inquiry from an organisa-
to people, both inside and outside your agency.      tion asking you to confirm that you dealt with a
You can only do this in some situations, such as     particular document for a client, this would be an
when:                                                appropriate time to share that information.
• you have the permission of the person the          Note, you did not collect the information to con-
  information is about                               firm to any person that you assisted the client. For
                                                     instance, your logbook notes were not made in
• another law requires you to disclose it
                                                     case the client’s family called you to confirm.
EDUCATION – January 2021                                                                                 9
Contact tracing – is it consistent with the Privacy Act?
In addition to keeping a logbook, Justices of the
Peace may also record clients’ contact informa-
tion for contact tracing purposes. Is it consistent
with the Privacy Act to collect this additional
personal information and to disclose it?
The Privacy Commission’s website says:
“If another law says something different to the
privacy principles, that law overrides the Privacy
Act.
“For example, if another statutory provision al-
lows you to disclose information, in those circum-
stances, you won’t be in breach of the Privacy Act
by disclosing the information regardless of what
principle 11 says.”
However, it is certainly possible to keep contact      tained in your logbook. You also are unlikely to
tracing records in a manner that is consistent         need to store this information for as long as you
with the Privacy Act.                                  would your usual logbook notes.
Applying the Privacy Act to contact tracing            Store this information as securely as you store
What is the purpose of collecting the information?     your logbook.

You are collecting contact information in case         Sharing the information
you or someone you are in contact with has a           You may notice that many businesses have a
suspected case of COVID-19 and the Government          paper contact tracing sheet on which visitors can
requires details of every other person you have        enter their contact details. It is not recommend-
been in contact with.                                  ed that you do this as all your clients will be able
What information should you be collecting?             to see each other’s contact information. You are
                                                       technically sharing your clients’ contact details
Information that identifies who you met, when          with strangers.
you met them and how to contact that person.
                                                       You may be asked by a government agency to
This information could include the client’s name,      share your contact tracing information if you or a
the date and time of their appointment and their       contact of yours is a suspected case of COVID-19.
contact details.                                       Do so as far as it is consistent with the purpose
                                                       for which you collected that information. Share
Advising the client that you are collecting person-
                                                       the information if it is required to trace a COV-
al information
                                                       ID-19 infection. Do not disclose all the contact
You should advise the client that you are collect-     details you have collected if it is not required –
ing personal information for contact tracing. You      for instance, if the government agency asks for
will need to ask the client for their contact infor-   your contacts for the past week, do not supply a
mation, so this is a good opportunity to explain       month’s worth of data.
your purpose to them.
                                                       The Privacy Commissioner has modules available
Storage of the information                             on privacy.org.nz to help you learn more about
                                                       the changes to the Privacy Act.
This information should be collected and stored
in a book/document separate to your logbook.
This is because you may be asked to disclose this      • Information for this article was taken from
information to a government department who             the website of the Privacy Commissioner:
has no right to access the other information con-      privacy.org.nz.
10                                                                                     EDUCATION – January 2021

Statutory declarations – answers to quiz
• From P5                                lars of their dog. Instead, the         purpose of a judicial proceed-
1. Yes, per section 9 (1) of the         declaration simply begins:              ing, or before a Commonwealth
   Oaths and Declarations Act, a         “I, [name], solemnly and sincere-       representative, or before a so-
   declaration made in New Zea-          ly declare that to the best of my       licitor of the High Court of New
   land must be made in the form         knowledge the dog to which              Zealand.
   of Schedule 1 of the act. Sched-      this declaration relates does not       A declaration made in a country
   ule 1 sets out the wording in         belong wholly or predominantly          other than a Commonwealth
   which a statutory declaration         to 1 or more of the prohibited          country can be made before a
   must begin and end.                   breeds or type of dog listed in         Commonwealth representative,
  Schedule 1: Form of declaration        Schedule 4 of the Dog Control           or before a judge, or before a
                                         Act 1996. I make this declaration       notary public, or before a solic-
  I, AB, of [place of abode and oc-      believing it to be true and cor-        itor of the High Court of New
  cupation], solemnly and sincerely      rect by virtue of the Oaths and         Zealand.
  declare that [insert facts].           Declarations Act 1957.”                 Note that outside modification
  And I make this solemn decla-          Second, when the agency creat-          orders enabling audio-visual
  ration conscientiously believing       ed the form, they may not have          declarations, oaths and affirma-
  the same to be true and by virtue      been aware of the form require-         tions, the oath would need to
  of the Oaths and Declarations          ments and may have missed               be taken in person by an author-
  Act 1957.                              an element. For instance, the           ised person. Some authorised
  AB                                     statutory declaration may meet          persons, such as solicitors of
                                         the form requirements set out           the High Court of New Zealand,
  Declared at [place, date]
                                         in the Oaths and Declarations           would be difficult to locate in a
  JS, Justice of the Peace               Act aside from the requirement          foreign country.
  [or other person authorised to         for the declarant to state their      5. There is no legal requirement
  take a statutory declaration]          occupation.                              that the body of a statutory
2. Schedule 1 of the Oaths and           If you take the declaration, it is       declaration must be written in
   Declarations Act sets out the         unlikely that the form would be          English in the Oaths and Declara-
   form that declarations must           rejected by the receiving agency         tions Act.
   take. The declarant must state        as the agency itself created the        Per section 9 (1) of the Oaths
   their name, place of abode and        form. They are likely to accept         and Declarations Act, a declara-
   occupation at the beginning           the form as it was created to           tion made in New Zealand must
   of their declaration. However,        suit their purposes. The issue of       be made in the form of Schedule
   see the answer below for more         whether the form meets require-         1 of the act. Schedule 1 sets out
   information regarding why oc-         ments is only likely to arise in        the wording, in English, in which
   cupation may be omitted from a        the rare and unusual instance           a statutory declaration must
   declaration.                          where a person is prosecuted for        begin and end. Note section 9(2)
                                         making a false declaration. The         says “despite subsection (1), if a
3. There are a few reasons why this      issue before the courts in that
   may happen and Justices may                                                   te reo Māori equivalent of the
                                         instance would be whether the           declaration prescribed in Sched-
   choose to respond in different        court can accept a document as
   ways.                                                                         ule 1 is prescribed by regulations
                                         a statutory declaration which           made under section 30A, using
  First, the statutory declaration       in substance appears to be a            that te reo Māori equivalent has
  may be authorised under a dif-         declaration but contains a minor        the same effect as using the dec-
  ferent act, which does not have        defect or irregularity.                 laration prescribed in Schedule
  the same form requirements as          An alternative is to ask the client     1”. This means that the begin-
  the Oaths and Declarations Act.        to add their occupation to the          ning and end of the declaration
  For instance, in Schedule 1, sec-      form, despite this not being            must be in English or te reo.
  tion 3A of the Dog Control (Pre-       requested information.
  scribed Forms) Regulations 1996                                                The act is silent as to require-
  you can find the prescribed form     4. False. A New Zealand statutory         ments for content in the body of
  for a statutory declaration “by or      declaration made in a Common-          a statutory declaration. There is
  on behalf of importer of dog”.          wealth country other than New          therefore nothing in the Oaths
  Unlike the form in the Oaths            Zealand can be made before a           and Declarations Act prevent-
  and Declarations Act, this form         judge, a commissioner of oaths,        ing the content of a statutory
  does not require the declarant to       a notary public, a Justice of the      declaration from being written
  state their occupation or place of      Peace, or any person authorised        in a language other than Eng-
  abode. They do have to list other       by the law of that country to          lish. Note, other acts may set out
  personal details and the particu-       administer an oath there for the       rules relating to a specific stat-
EDUCATION – January 2021                                                                                       11
  utory declaration which could           to be affixed to statutory dec-           office or title) by the Minister
  include language requirements.          larations with an exhibit note            of Justice by notice in the New
  Therefore, there is also no legal       written on them. This process             Zealand Gazette; or
  requirement under the Oaths             is required by legislation for         • An employee of Public Trust
  and Declarations Act that a client      attachments to affidavits.               constituted under the Public
  provide a translation of their          Regardless of there being no             Trust Act 2001, authorised for
  statutory declaration. Nor does         legal requirement, best practice         that purpose (by name, or as
  the act require the translator to       is to follow this process. Some          the holder for the time being
  attach their translation and the        organisations, such as KiwiBuild,        of a specified office or title)
  client’s declaration to a second        will reject a statutory declaration      by the Minister of Justice by
  declaration wherein the trans-          if the attached documents are            notice in the New Zealand
  lator declares that they have           not annexed according to best            Gazette; or
  truthfully translated the client’s      practice.                              • An officer in service of the
  declaration.                          7. False. Under the act, statutory         Crown, or of a local authority
  However, for practical reasons,          declarations made in New Zea-           within the meaning of the
  a receiving agency may request           land can also be taken by:              Local Government Act 2002,
  the client submit a translation in      • A notary public                        authorised for that purpose
  addition to their declaration. The                                               (by name, or as holder for
  process outlined above, where-          • Some other person authorised           the time being of a specified
  by the translator provides their          by law to administer an oath           office or title) by the Minister
  own statutory declaration, is the       • A Member of Parliament                 of Justice by notice in the New
  process followed for affidavits                                                  Zealand Gazette
  written in another language.            • In certain circumstances, a
                                            Fellow of the body (incorpo-         • Under the Oaths and Modi-
  Receiving agencies may simply                                                    fications Order, which makes
  require a translation rather than         rated under the Incorporated
                                            Society Act 1908) that, imme-          temporary changes to the
  a declaration from the transla-                                                  Oaths and Declarations Act
  tor. It is recommended clients            diately before the commence-
                                            ment of the Oaths and Decla-           while the Epidemic Prepar-
  ask the receiving agency if they                                                 edness Notice is in force, any
  will require a translation of their       rations Amendment Act 2001,
                                            was called the New Zealand             officer or employee of an
  statutory declaration and what                                                   entity who is authorised for
  the process is.                           Institute of Legal Executives.
                                                                                   that purpose by or on behalf
6. False. There is no legal require-      • An employee of the New                 of that entity, if an enactment
   ment for this under the Oaths            Zealand Transport Agency,              authorises or requires the dec-
   and Declarations Act. But, from          authorised for that purpose            laration to be provided to the
   convention, receiving agencies           (by name, or as the holder for         entity.
   expect attached documents                the time being of a specified

  Availability while away
  I’m going to be away for a brief       informing the wider public that        displayed on “Find a JP”.
  period – how do I change my            their address might be unoc-           If you are planning to be away
  availability?                          cupied on certain days. Justices       for a brief period, you can now
  On the previous website, Jus-          also had to remember to log            enter your unavailability on
  tices had the option of altering       back into the website and up-          your profile. Enter the dates
  their availability text manually,      date their availability when they      that you will be unavailable
  for instance by writing “Unavail-      became available again – which         in the “Not Available” section.
  able from 1 Jan to 15 Jan 2021”.       many forgot to do, resulting           You will not appear on “Find a
  This approach was disadvan-            in a number of out-of-date             JP” on the dates that you are
  tageous in that Justices were          unavailability messages being          unavailable.
12                                                                                      EDUCATION – January 2021

Can you sign a warrant to arrest?
Not all Justices of the Peace can                                                Act includes Justices of the Peace.
sign warrants to arrest. Only Judi-                                              However, per section 3B of the
cial Justices of the Peace, who sit in                                           Justices of the Peace Act 1957, a
the District Court and have com-                                                 Justice cannot exercise or perform
pleted judicial training, can sign                                               any judicial power or function un-
warrants to arrest.                                                              less they have completed training
The legislation                                                                  in the exercise and performance
                                                                                 of judicial powers and functions to
Per section 37 of the Bail Act 2000,                                             the satisfaction of the Chief Dis-
a warrant to arrest may be issued                                                trict Court Judge. In other words, a
for a defendant by a judicial officer                                            Justice of the Peace cannot exercise
or court registrar. Likewise, under                                              the judicial power of authorising a
section 34 of the Criminal Proce-                                                warrant to arrest without first com-
dure Act 2011, a warrant to arrest       served on a defendant.
                                                                                 pleting the Judicial Studies Course
can be issued by a judicial officer or   A “judicial officer” as defined by      and receiving approval from the
registrar if a summons cannot be         section 5 of the Criminal Procedure     Chief District Court Judge.

What’s my                                Immediate Modification
username?                                Orders
A reminder to those who have yet
to log in to the website.
Your username is the same as it
was under the previous website:
your last name followed by your
JP number.
For example, the username of JP
Smith #1234 will be Smith1234.

How do I
retire?
You can send an email directly to
administrator@jpfed.org.nz or
you can write a letter to the ad-
ministrator requesting retirement.
You do not have to send your let-        “Immediate modification orders (IMOs) are issued under section 15 of the
ter or email requesting retirement       Epidemic Preparedness Act. IMOs are considered and agreed to by Cabi-
to your association first, although      net and take the form of Orders in Council.” – Ministry of Justice website
you may choose to do this. The           One IMO amends the Oaths and Declarations Act 1957, which sets out
Federation will notify your associ-      the requirements for making oaths and affirmations (such as affidavits)
ation and the Ministry of Justice        and statutory declarations.
if they receive a letter or email        This IMO is still in place so long as the Epidemic Preparedness Notice
directly from you.                       remains in force and is renewed. As the time of writing, the Epidemic Pre-
Please specifically identify in your     paredness (COVID-19) Notice 2020 Renewal Notice (No 2) 2020 renewed
letter or email that you wish to         the modification orders from September 23 until December 23. A new
become “JP Retired”. Sometimes           renewal notice is required by December 23 to continue the modification
Justices email or write to their         order.
association or the Federation            To see the Epidemic Preparedness Renewal Notices, you can go to ga-
wishing to resign/retire from as-        zette.govt.nz and search Gazette notices by the keyword/phrase “epi-
sociation membership but wish to         demic preparedness”.
remain a Justice of the Peace.
NEWS                                                                                                                        13
‘Amazing couple’ receive civic award
The West Coast association was            over 30 years’ service to her               Holy Trinity Church (20 years),
very proud to support the suc-            community as a JP, but she and              Girl Guides and Brownies (10
cessful nomination for a Grey             John have worked tirelessly                 years), Blaketown School (nine
District Council Civic Award of           for CCS Disability Action for 20            years), Grey High School (10
immediate past president Jea-             years, being instrumental in the            years), Special Olympics (eight
nette Oliver and her husband              donation of land and then put-              years) and Riding for the Dis-
John.                                     ting many hours into the build-             abled (10 years).
Jeanette is a stalwart of her             ing of a holiday house there for
                                          CCS families. They remain the               It is a well-earned award and
community and a perfectionist
in all she does. As well as her           main support for families using             one of which Jeanette and John
executive duties for the associa-         the house and co-ordinate any               can be very proud. They are an
tion, she is a judicial Justice, and      repairs and maintenance re-                 amazing couple who just keep
oversees our service desk in the          quired.                                     on giving.
local library.
                                          Other community contributions               Congratulations to you both! –
Not only has Jeanette given               over the years have been to the             Leonie Stenhouse

  Top of the South Island                                       The Coromandel

 Pelorus Sound, Golden Bay, Molesworth,                         The Coromandel
 Kaikoura & more – March 21-April 11 | 11 nights                February 19-27 | 8 nights
 Explore the top of the South Island. Cruise the Pelorus        The Coromandel Peninsula is an absolute gem, although
 sound on a mailboat, the Abel Tasman by water taxi and a       well known for its famous beach towns; we are going to
 day tour of Farewell Spit. Coal mining history on the Den-     have a more comprehensive trip up and down the peninsu-
 niston Plateau, a full day to Molesworth Station and whale     la. Some fantastic optional walking options for those who
 watching in Kaikoura. Several two night stays.                 would like some extra exercise on their tour.

  Walking Chatham and Pitt Islands                              Walking in Wanaka

  November 27-Dec 4 | 7 nights                                  Walk Wanaka and the Siberia Valley
  Spend a week exploring the walking trails of the Chatham      February 28-March 6 | 6 nights
  Islands, with a special two night stay on unique and remote   A Wanaka-based walking adventure on some of the best
  Pitt Island.                                                  trails in Mt Aspiring National Park. Includes a spectacular
                                                                day in the Siberia Valley, fly in by small plane & jetboat out.
                                                                Stay in lakeside accommodation and carry just a day-pack.

 0800 853 276
 www.calderandlawsontours.
NEWS                                                                                                                       14
New Year Honours                                                     New chain
Ten Justices were recognised in this year’s New Year Hon-

                                                                     ‘homegrown’
ours. They are, with their association affiliation in brackets:
Officer of the New Zealand Order of Merit (ONZM)
AITKEN, Mr Denis William (Otago)                                     A new pounamu
For services to the dairy industry and the community                 (greenstone)
                                                                     Chain of Office
WALLACE, Mr William Raymond (Ray) (Hutt Valley)                      (right) was pre-
For services to local government and the community                   sented to West
Member of the New Zealand Order of Merit (MNZM)                      Coast association
                                                                     president Tony
ANDERSON, Mrs Susan Veronica (Wanganui)                              Fortune at the as-
For services to restorative justice                                  sociation’s AGM last
                                                                     October.
BARNES, Mrs Janet Elsie (Jan) (Waikato)
For services to local government and the community                   The chain was craft-
                                                                     ed by Greymouth
DHIRU, Ms Vanisa (Wellington)                                        jade carver Marlene
For services to the community and gender rights                      Trounson. After discus-
                                                                     sion with members of
INGRAM, Mr Keith Luke (Auckland)                                     the association exec-
For services to the fishing and maritime industry                    utive, she developed the
                                                                     concept of using pounamu sourced from
Queen’s Service Medal (QSM)                                          the length of the Coast. The result is very
                                                                     much as she had envisaged, with a won-
ADSHEAD, Mrs Gillian Mary (Gill) (Auckland)
                                                                     derful variety of colours.
For services to conservation
                                                                     The neck at the back comprises two pieces
BOLDARIN, Mrs Robin (Wellington)                                     of aotea from South Westland, followed
For services to the community and school sports                      by tangiwai, also from South Westland.
                                                                     From there on it is all nephrite jade
BOYES, Mrs Yvonne Barbara (Eastern Bay of Plenty)
                                                                     sourced from Marsden, Rimu, Arahura,
For services to health, particularly nursing and cancer              and Kaiwaka.
treatment
                                                                     The bottom disc is also from the Marsden
CLARKIN, Mr Kerry Patrick (Waikato)                                  field. – Jeanette Oliver
For services to agriculture and the community

1    1            2        3             4                                                                 CROSSWORD
                                                    ACROSS:              20 Markedly differ-        9 Sightseer
5                                    6        7      1 Etiquette eg          ent (7,5)             10 Nickname
                                                       (5,7)             DOWN:                     15 Take power by
                                                     5 Shortened          1 Large vessel for          force
8             9       10   11                        6 Harbour ill           storing liquids       17 Gathered
                                                       feelings           2 Provide housing        19 Consume
                                                     8 Milk topped           for
         12                                            espresso drinks    3 Bold
                                                                                             S T R E E T S A P A R T

                                18
                                                                                             A         R       E            E
                                                    11 Forbid public      4 French       E M I T   U N S U I T E D
                                                       publication of        street
13                         14 15
                                                                                         R     S   Q     S       E

                                                    12 Bewilder           5 Unhurried-   U F F I Z I   S U M M I T

                                                    13 Art gallery in        ly (2,7)
                                                                                         N         Y       U   R       R        S
                                                                                         A       D U M B F O U N D              I
                                                       Florence           6 A word
16 17                 18                 19                                              R         O   O   I   O                E
                                                    14 Meeting of            with a      C E N S O R           L A T T E S

                                                       heads of govt         similar     A         Y       A       G            T

                                                    16 Send out              meaning
                                                                                         A B R I D G E D   S T E W
20                                                                                         U     O     U       U
                                                    18 Inappropriate      7 Justified      T A B L E M A N N E R S
COMPLAINTS                                                                                                        15
Review of complaints processes
By Immediate Past President DENISE HUTCHINS
Justices of the Peace do not always get it                                   Feedback from the 21 associations
right when carrying out their ministerial                                    who responded indicated that while
duties. Like any responsible institution,                                    many had not had a complaint in the
member associations and the Federation                                       preceding 10 months, the implemen-
have mechanisms in place to allow the                                        tation of the revised process meant
public to seek redress when things do                                        they had reviewed their own, and in
not go right for them.                                                       one instance developed new policy
                                                                             and procedures. Associations who
The number and type of complaints
                                                                             had actively engaged with the process
received about Justices of the Peace have
                                                                             identified benefits including:
changed over the years. In recent times
some associations have found them-                                     • the provision to not have to deal
selves dealing with a wider variety of                                 with a complaint that was beyond
complaints, many not specifically related                              association resources to manage
to the delivery of a JP service. A remit to   DENISE HUTCHINS
the 2018 Federation AGM proposed that                                  • being able to avoid a situation of
the then Board take a broad look at the complaints       conflict of interest  within the association
process.                                               • better visibility of and clarity in a process the asso-
The remit was carried and the Board undertook a          ciation did not use that often
review of existing ministerial complaints processes          • a reduction in the number of “active” complaints
during the remainder of 2018. Findings and recom-              the association was dealing with at any one time.
mendations from the review were presented to the
2019 AGM, and after discussion member associations          Suggestions for improvement to the process from as-
approved a change to the process. These changes             sociations were limited. The Board acknowledges that
were introduced in November 2019. (It is important          the initial review is relatively soon after such a signifi-
to note at this point that there is a different complaint   cant change but wanted member associations to have
process for Justices who sit in court and therefore this    the opportunity to identify any aspect that needed
aspect was not included in the review nor this article.)    immediate adjustment.
For the past 12 months associations have been respon-       Feedback from the wider group also identified oth-
sible for complaints related to the duties and tasks        er benefits, including providing a consistent, coun-
carried out by Justices in their ministerial role. Any      try-wide approach to complaints that are frivolous or
complaint that falls outside that parameter has been        clearly not related to the role/duties undertaken by
managed from National Office. This has meant that if        a Justice. However, it also highlighted a number of
a complaint relating to duties and tasks was upheld,        issues that provide the Board with direction in terms
the association was able to deal with the matter, as        of continuously improving the complaint process. The
they had the power to do something about it – for ex-       Board at its November 2020 meeting agreed to:
ample, arrange additional education for a Justice who       1. Implement, in 2021, an education programme for
has incorrectly completed a document or who has in          associations about Justice of the Peace complaints
the opinion of the complainant not treated them in a        mechanisms (ministerial and judicial) and the responsi-
courteous manner.                                           bilities of the various parties.
Complaints about a Justice that are not related to          2. During 2021 consider mechanisms for the improved
performance in their ministerial role, for example that     management of complaints dealt with by National
a Justice is not fit to hold the appointment because        Office, taking into account feedback from this review.
they have done something in their personal or busi-
ness life of which the complainant disapproves, have        3. Undertake a further review of the ministerial duties
been managed by National Office. The revised pro-           complaints process in the first quarter of 2022 or earli-
cess requires that Board members assist the National        er if required.
Manager in the investigation and resolution process
                                                            It is acknowledged that mature, healthy organisations
related to these types of complaints.
                                                            enable those they serve to let them know when they
A review of the revised process was identified as one       consider things have not gone right for them. Any
of the 2020-21 Board’s annual objectives and was            system or process requires regular review to ensure it
carried out in September/October 2020. Associations         remains relevant and fit for purpose. The Federation is
were surveyed and feedback invited from Board mem-          committed to this approach in relation to complaints/
bers and the National Manager. The President and            feedback mechanisms, and will continue to review
Immediate Past President conducted the evaluation.          them on an ongoing basis.
You can also read