June 16, 2021 Business Update
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Forward Looking Statements & Non-GAAP Measures Forward-Looking Statements Certain statements in this presentation constitute “forward-looking” statements, which include any statements related to the novel coronavirus ("COVID-19"), the Freshpet Kitchens Expansion, and the Company's general operating and economic environment. These statements are based on management's current opinions, expectations, beliefs, plans, objectives, assumptions or projections regarding future events or future results. These forward-looking statements are only predictions, not historical fact, and involve certain risks and uncertainties, as well as assumptions. Actual results, levels of activity, performance, achievements and events could differ materially from those stated, anticipated or implied by such forward-looking statements. While Freshpet believes that its assumptions are reasonable, it is very difficult to predict the impact of known factors, and, of course, it is impossible to anticipate all factors that could affect actual results. There are many risks and uncertainties that could cause actual results to differ materially from forward-looking statements made herein including, most prominently, the risks discussed under the heading “Risk Factors” in the Company's latest annual report on Form 10-K and quarterly reports on Form 10-Q filed with the Securities and Exchange Commission. Such forward-looking statements are made only as of the date of this presentation. Freshpet undertakes no obligation to publicly update or revise any forward-looking statement because of new information, future events or otherwise, except as otherwise required by law. If we do update one or more forward-looking statements, no inference should be made that we will make additional updates with respect to those or other forward-looking statements. Non-GAAP Measures Freshpet uses certain non-GAAP financial measures, including EBITDA, Adjusted EBITDA, Adjusted EBITDA as a % of net sales, Adjusted Gross Profit, Adjusted Gross Profit as a % of net sales (Adjusted Gross Margin), Adjusted SG&A and Adjusted SG&A as a % of net sales. These non-GAAP financial measures should be considered as supplements to GAAP reported measures, should not be considered replacements for, or superior to, GAAP measures and may not be comparable to similarly named measures used by other companies. Freshpet defines EBITDA as net income (loss) plus interest expense, income tax expense and depreciation and amortization expense, and Adjusted EBITDA as EBITDA plus net income (loss) on equity method investment, plant start-up expense, non-cash share-based compensation, launch expense, fees related to equity offerings of our common stock, implementation and other costs associated with the implementation of an ERP system, and other expenses, including loss on disposal of equipment and COVID-19 expenses. 2
Forward Looking Statements & Non-GAAP Measures (cont.) Freshpet defines Adjusted Gross Profit as gross profit before depreciation expense, plant start-up expense, COVID-19 expenses and non-cash share-based compensation, and Adjusted SG&A as SG&A expenses before depreciation and amortization expense, non-cash share-based compensation, launch expense, gain (loss) on disposal of equipment, fees related to equity offerings of our common stock, implementation and other costs associated with the implementation of an ERP system and COVID-19 expenses. Management believes that the non-GAAP financial measures are meaningful to investors because they provide a view of the Company with respect to ongoing operating results. Non-GAAP financial measures are shown as supplemental disclosures in this presentation because they are widely used by the investment community for analysis and comparative evaluation. They also provide additional metrics to evaluate the Company’s operations and, when considered with both the Company’s GAAP results and the reconciliation to the most comparable GAAP measures, provide a more complete understanding of the Company’s business than could be obtained absent this disclosure. Adjusted EBITDA is also an important component of internal budgeting and setting management compensation. The non-GAAP measures are not and should not be considered an alternative to the most comparable GAAP measures or any other figure calculated in accordance with GAAP, or as an indicator of operating performance. The Company’s calculation of the non-GAAP financial measures may differ from methods used by other companies. Management believes that the non-GAAP measures are important to an understanding of the Company's overall operating results in the periods presented. The non-GAAP financial measures are not recognized in accordance with GAAP and should not be viewed as an alternative to GAAP measures of performance. Certain of these measures present the Company’s guidance for fiscal year 2021. The Company does not provide guidance for the most directly comparable GAAP measure and similarly cannot provide a reconciliation to such measure without unreasonable effort due to the unavailability of reliable estimates for certain items. These items are not within the Company’s control and may vary greatly between periods and could significantly impact future financial results. 3
2021 guidance re-affirmed $ in Millions 2020 2021 % Change Net Sales $318.8 >$430 +35% Adjusted EBITDA $46.9 >$61 +30% • ERP Conversion: Tentatively targeted for 10/1/21 • COVID Addback: Anticipating $2.0 million in COVID-related costs in 2021 until broadscale vaccination has occurred – currently projected to occur within Q3 6
Assumptions behind guidance Q1 Expectations Q2 Expectations Q3 & Q4 Expectations • Moderating consumption growth • Accelerating consumption behind • Strong period-to-period due to out-of-stocks improved retail conditions and consumption growth behind • Net sales in excess of consumption strong advertising investment advertising investment and strong as we re-fill trade inventory – slight • Shipment growth modestly in supply acceleration in growth rate from Q4 excess of consumption growth due • Shipment growth in excess of • Adj. gross margin in line with Q4 to trade inventory re-fill consumption growth due to short due to higher staffing levels to drive • Lower cost per lb. of production shipments in the YA higher throughput, beef costs, lost (improved mix & higher • Continuing to expect adjusted gross production due to storms and mix throughput) margin lift due to increased shift to bags • Incremental costs associated with throughput • U. S. advertising investment disposals & incremental processing • Continued heavy advertising delayed to allow for improved in- • Strong advertising investment investment stocks– in line with previous year • Resumption of fridge placements as • Meaningful store count growth • Low new store additions until trade inventories are replenished inventory is replenished in April 7
Inflation considerations heading into 2H 2021 Chicken Beef Packaging Labor Freight Key cost element Priced annually in Floats with resin Assumed Tight labor December; Priced quarterly; price; expect inflation but Potential cost impact market; impact potential impact assumed in plan some impact in exceeding likely next year next year back half expectations • Full year 2021 adjusted gross margin could be pressured and be slightly below previous year • May require pricing actions to offset rising costs in 2022 8
COVID impact & addback Q1 Results Q2 Expectations Q3 Expectations • Includes $950K of COVID-related • Team members became eligible for • Anticipated completion of COVID addbacks for supplemental wages vaccines on March 31, 2021 addback to production team, incremental • Offered team members an incentive • Final quarter of supplemental pay sanitation and health screening, to provide documentation that they and compensation for and above normal absenteeism have successfully been vaccinated asymptomatic testing/quarantine • 2 days of paid time off if • Maintaining supplemental vaccinated by June 1; 1 day of screening and sanitation costs per paid time off if vaccinated OSHA and CDC guidance between June 1 and August 1 • $25 gift card • Entered in drawing to win $1500 • Continuing all safety protocols, supplemental wages, testing/quarantine costs 9
Current Business Performance
Strong net sales growth YTD; tough year-on-year comp in June will bring Q2 growth rate to low-mid 30’s 2021 Freshpet Monthly Net Sales vs. YA Q2 2020 Net Sales vs. YA Winter Storms Orlena and 154% Uri constrained 150% production and shipments 144% 124% 140% 119% 137% 122% January February March April May April 2020 May 2020 June 2020 11
Strong growth vs. YA will narrow before expanding again in late Q3 & Q4 behind increased capacity and advertising investment Nielsen Mega-Channel Consumption 12,000,000 Winter Storm Uri +>35% (est) 11,000,000 +~20% (est) 10,000,000 +34% 9,000,000 +49% Capacity constrained and out-of-stocks +30% 8,000,000 Nielsen Mega-Channel consumption vs. YA: • Latest 4 weeks: +33% 7,000,000 • Q2 to date: +41% • YTD: +30% 6,000,000 1/2/21 2/2/21 3/2/21 4/2/21 5/2/21 6/2/21 7/2/21 8/2/21 9/2/21 10/2/21 11/2/21 12/2/21 Mega Channel 2021 Mega Channel 2020 Source: Nielsen Mega-Channel Data thru 6/5/21 12
Strong growth on a 2-year stacked basis Nielsen Mega-Channel Consumption Growth (2 Year Stacked) 66% 62% 63% 62% 59% 58% 59% 59% 59% 58% 57% 58% 54% 55% 56% 55% 53% 1% 53% 54% 50% 34% 45% 43% 34% 31% 28% 28% 26% 17% 34% 46% 32% 28% 41% 39% 20% 15% 42% 66% 50% 46% 54% 45% 57% 32% 33% 28% 28% 30% 28% 28% 26% 25% 24% 26% 22% 16% 18% 17% 14% 10% 9% 8% 4% 1/9/21 1/16/21 1/23/21 1/30/21 2/6/21 2/13/21 2/20/21 2/27/21 3/6/21 3/13/21 -3% 3/20/21 3/27/21 4/3/21 4/10/21 4/17/21 4/24/21 5/1/21 5/8/21 5/15/21 5/22/21 5/29/21 6/5/21 2020 2021 13 Source: Nielsen Mega-Channel Data thru 6/5/21
2-year stacked will remain strong and could accelerate in late Q3 and Q4 behind increased advertising Nielsen Mega-Channel Consumption Growth (2 Year Stacked) 66% 62% 63% 62% 59% 58% 59% 59% 59% 58% 58% 54% 55% 56% 57%55% 53% 1% 53% 54% 50% 34% 45% 43% 45%45%44% 34% 41% 42% 42% 31%28% 40% 41%40% 39% 41% 40% 17% 28% 26% 46% 41% 32%34%28% 37% 38% 35% 38% 38% 37%38% 39% 38% 36% 35% 38% 39% 36% 20%15% 39% 33% 42% 32% 66%46%50% 54% 30% 45% 57% 32% 33% 28%26% 28%30%28% 28% 26% 25% 22%24% 16%14%18%17% 10% 9% 8% 4% -3% 2020 2021 14 Source: Nielsen Mega-Channel Data thru 6/5/21
Channels & Distribution
Q2 to date: Strong performance on upgrades & second fridges Net New Stores Fridge Upgrades Second Fridges 550 2,940 2,953 405 1,809 253 231 1,586 Store Count 779 554 476 23,121 218 22,120 Qtr. Increase YTD Increase Total Operating YTD New Total Operating YTD New Q2 2020 Q2 2021 Q2 2020 Q2 2021 Q2 2020 Q2 2021 Q2 2020 Q2 2021 2021 Guidance: ~23,750 2021 Guidance: +~1000 to 23,750 2021 Guidance: +~500 to 2,900 2021 Guidance: +~550 to 3,150 16 Source: Internal company data through 6/7/21
Innovative new products launched to meet emerging consumer needs with focus on Millennials & GenZ Environmentally friendly Ethical treatment of Home cooking animals 17
Q1 2021 Freshpet E-Com grew +156% vs. YA 9% Online Fresh Delivery 29% Last Mile Delivery $6.2MM 6.3% 1Q 21 mix of e- 62% Click & Collect commerce sales 91% of Sales Contribute to Brick & Mortar 18
Freshpet is an omni-channel brand with differentiated propositions to serve the widest range of consumer needs “Healthy, Tail-Wagging “Purposeful Food, “Fresh Food for Your Nourishment” Thriving Pets” “Good Food that Does Good” Family’s Pack” ” 19 19
Partnership with Chewy.com to provide subscription capability to consumers who prefer to buy that way Q1 Letter to Shareholders Chewy.com Shareholder Letter: https://s23.q4cdn.com/610444331/files/doc_financials/2021/q1/Q1-2021-Shareholder-Letter.pdf 20
International Business
$- $100,000.00 $10,000.00 $20,000.00 $30,000.00 $40,000.00 $50,000.00 $60,000.00 $70,000.00 $80,000.00 $90,000.00 Retail Sales 201801 201804 201807 201810 201813 201816 201819 201822 201825 201828 201831 201834 201837 201840 201843 201846 201849 201852 201903 201906 201909 201912 201915 201918 201921 201924 201927 201930 201933 201936 201939 201942 201945 201948 investment 201951 202001 202004 202007 202010 202013 Leading Canadian Retail Customer Weekly Sales 202016 202019 202022 202025 202028 202031 202034 202037 202040 202043 202046 202049 202052 202103 202106 Last 4 weeks +46% vs. YA Canadian business accelerating behind advertising 202109 22 202112 202115 202118
£0 £10,000 £20,000 £30,000 £40,000 £50,000 £60,000 £70,000 £80,000 £90,000 Week 40 Retail Sales Week 42 Week 44 Week 46 Week 48 Week 50 Week 52 Week 01 Week 03 Week 05 Week 07 Week 09 Week 11 Week 13 Regular Week 15 Week 17 Week 19 Week 21 Week 23 TV Spots Week 25 Week 27 Week 29 Week 31 Week 33 Week 35 Panic Buying Week 37 Week 39 Week 41 Week 43 Week 45 Week 47 Last 4 weeks +40% vs. YA Week 49 Week 51 Leading UK Retail Customer Sales by Week Week 01 Week 03 Week 05 Week 07 Week 09 Week 11 £2,000 £4,000 £6,000 £10,000 £12,000 £14,000 £16,000 £18,000 £20,000 £8,000 £0 1-Jun Retail Sales 15-Jun 29-Jun 13-Jul 27-Jul 10-Aug 24-Aug 7-Sep 21-Sep 5-Oct Regular 19-Oct 2-Nov 16-Nov TV Spots 30-Nov 14-Dec 28-Dec Panic Buying 11-Jan 25-Jan 8-Feb Latest 4 weeks +29% vs. YA 22-Feb 8-Mar Leading UK Retail Customer Sales by Week 22-Mar 5-Apr Freshpet’s advertising-driven model works in the UK 19-Apr 23 3-May 17-May
Manufacturing Progress
Production is running well ahead of YA with more capacity coming on-stream in Q3 2021 vs. 2020 Production Performance Comparison Rolling 7-Day Average Pounds Produced April 1 – June 13 production = 496k lbs/calendar day Thousands 600 500 400 +40% 300 Easter Holiday 200 Winter storms Memorial Day Avg. production 4/1/20 – 12/31/20 = 354k lbs/calendar day Holiday 100 0 1/1/21 2/1/21 3/1/21 4/1/21 5/1/21 6/1/21 7/1/21 8/1/21 9/1/21 10/1/21 11/1/21 12/1/21 Rolling 7 Day Average - 2020 Rolling 7 Day Average - 2021 25
Outside of holidays and snowstorms, production is in excess of consumption every week this year Production vs. Consumption Winter Storm Orlena Easter holiday $14,000,000 $13,000,000 $12,000,000 $11,000,000 $10,000,000 $9,000,000 $8,000,000 $7,000,000 Memorial Day holiday $6,000,000 Winter Storm Uri (Kitchens South) $5,000,000 $4,000,000 3/7/2020 4/7/2020 5/7/2020 6/7/2020 7/7/2020 8/7/2020 9/7/2020 10/7/2020 11/7/2020 12/7/2020 1/7/2021 2/7/2021 3/7/2021 4/7/2021 5/7/2021 6/7/2021 Total Weekly Retail $ Value (incl. treats) Production Nielsen Mega-Channel Consumption Source: Nielsen Mega-Channel Data thru 6/5/21 and internal company data 26
Out-of-stocks are improving Freshpet Consumer Comments: Out-of-stock & Can’t find 1200 1000 800 600 400 200 0 Out of Stock/Can't Find 27 Source: Internal company data
Steady increases in production capacity throughout 2021 Freshpet Annualized Production Capacity 2021 Successfully 24/4 operation on both Kitchens 2.0 rolls started up rolls lines in Kitchens 2.0 line to 24/7 (incremental step to increase $640 (pulled forward) $640 in Kitchens 2.0 output on rolls) $590 $590 $590 24/7 operation Line 2 in on bags in $540 Kitchens South Kitchens 2.0 $490 $390 Begins July 5th Begins Q3 with (slight delay from output in Q4 original timing (slight delay from due to staffing) original timing) Q1 Q2 Q3 Q4 Equipment Capacity ($ million/year) Staffed Capacity ($ million/year) 28
Successfully added significant talent but labor supply remains a real challenge Successfully Hiring Key Talent Challenges in the Labor Market Freshpet Staffing Pipeline (candidates seeking jobs) Pending Hires Stimulus 1/3/21 2/7/21 3/7/21 4/4/21 5/2/21 5/9/21 1/10/21 1/17/21 1/24/21 1/31/21 2/14/21 2/21/21 2/28/21 3/14/21 3/21/21 3/28/21 4/11/21 4/18/21 4/25/21 5/16/21 5/23/21 U.S. Dept. of Labor Initial Unemployment Claims 29 Source: US Dept. of Labor and internal data
Kitchens 2.0 bag line produces more pounds with fewer people – fulfilling its potential for greater efficiency and throughput Avg. Pounds Per Production Day: April 2021 Production Staffing 120,000 12 100,000 Production FTE’s per shift 80,000 60,000 40,000 10 10 20,000 - Kitchens 1.0 Bag Line #1 Kitchens 1.0 Bag Line #2 Kitchens 2.0 Bag Line #3 Kitchens 1.0 Bag Line #1 Kitchens 1.0 Bag Line #2 Kitchens 2.0 Bag Line #3 30 *Results will vary for each line based on package and product mix on each line on each day. Staffing only includes production personnel. Does not include support services.
Kitchens 3.0 in Ennis, TX: Construction is on track for a Q2 2022 start-up Kitchens 3.0 will include all the technical advances found in Kitchens 2.0 with additional improvements designed to increase throughput, improve quality and safety, and enhance the environmental sustainability of the facility 31
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