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ISSUE 77 GET YOUR AUG/ SEPT 2019 SKILLS MAINTENANCE POINT! J O I N T H E P L ACE M A K E R S P LUS T R I P TO MELBOURNE No. 12 3 6 _7 8 7 OR CUP 2020 Don't miss out on your ticket!
FOREWORD VIEW FROM THE GM OPERATIONS INDUSTRY EVOLUTION CONTINUES As always, the only constant in the building industry is change and, while MBIE considers the submissions received on its proposed building reform, other developments continue While our main goal is to keep you up to speed with these industry changes, we also want to share some good news of our own – like the great outcomes of our first PlaceMakers Foundation Working Bee grant. Read more about how we helped generous Cromwell builder Derek Craig raise funds to help Dunedin youngster Harry towards his dream of walking on page 36. On the product front, PlaceMakers is thrilled to be partnering with MiTek ADVERT through its frame and truss service, as the brand’s new BOWMAC STUD-LOK SYSTEM offers an efficient alternative to stud strapping on site. Read more about this popular service on page 22, and check out our new top product picks on page 4. On the training side, June was an eventful month for BCITO, which announced an updated Carpentry qualification, launched new learning PlaceMakers is thrilled to resources for Carpentry apprentices, and had funding approved for its be partnering with MiTek newly developed micro-credentials – including kitchen installation. through its frame and truss Looking to shed some light on what drives the cost of residential service, as the brand’s construction in New Zealand, Fletcher Building commissioned Deloitte new BOWMAC STUD-LOK to complete a thorough investigation – the resulting report found some SYSTEM offers an efficient interesting trends. Read more on page 20 and expect further detail in future issues, including the average increase in builder’s hourly rates over alternative to stud strapping the past five years. on site If you’re looking to take a break from this ever-developing industry, make sure to read the latest Codewords article on page 10 – it’s worth following the proper process and doing some elective learning activities, if you plan on coming back to work at some point. To help keep our builders in the know with these ongoing changes, and those proposed in the building reform, we’re also hosting our annual skills maintenance series. We hope you’ll join us. To see when we’re near you, MAKITA 18V 5AH 8 PIECE KIT DLX8023T check the schedule on page 5. Kit includes: • Brushless hammer drill DHP484 • Multi tool DTM51 As always, I hope you find this latest issue of Under Construction interesting • Brushless impact driver DTD153 • Blower DUB182 and informative. • Brushless 165mm circular saw DHS680 • Dual port charger • Brushless angle grinder DGA504 • 2× 5.0Ah batteries TRADE PRICE 1,989 Gary Woodhouse • Brushless recip saw DJR187 • Bluetooth radio DMR108 • Tool bag • BONUS 2× 5.0Ah batteries $ General Manager Operations +GST 4910593 Trade price and bonus offers available exclusively to trade account customers. All prices exclude GST. Products featured may not be stocked in all stores but can be ordered in at the advertised price. Offers valid from Thursday 1ST August – Monday 30TH September 2019. 1
CONTENTS BUILDERS' BUSINESS NEWS THOUGHTS ON PROPOSED CHANGES Builders’ Business is a column by builders for builders. Its objective is to provide a forum, 6 PAC NEWS What's the best piece of advice you've received as an apprentice; Apprentice of the Month for May particularly for small business operators, in which to share knowledge, experience, tips and ideas and June 17 INDUSTRY NEWS BCITO rolls out new learning resources; Micro-credentials gain traction; BCA liability Q How do you feel about changes to the LBP scheme proposed in MBIE’s building reforms : ? remains uncapped; Building material costs spell 18 good news for builders; Building activity sets three-year high Firm: Contemporary Homes 2010 Ltd Principal: Paul Richards Firm: Gray Brothers Builders Ltd Principal: Mark Ward Firm: HAMR Home Building Contractors Location: Nelson Location: Dunedin Principal: Richard Warwick 22 PRODUCT NEWS A look at the new BOWMAC Screw System - every Staff: 7 Staff: 14 Location: Whitianga Staff: 7 builder's brilliant new time-saver I think the proposed changes are The building reforms struggle to Raising competence standards and FEATURES good in the sense that I believe any address the key problems currently broadening the definition of RBW attempt to tighten up regulations facing the industry. The Licensed is a positive start. I needed a huge will benefit the industry. Bigger Building Practitioners scheme still has amount of paperwork to get my Site 3 BUILDERS’ BUSINESS Business practices of your fellow builders financial penalties for individuals and questions surrounding consistency, so 2 licence early on, but the scheme organisations are required to hold it will be interesting to see whether the now seems too relaxed, mitigating improper practices accountable. final reforms answer those questions and the value of site licences. The original 24 10 MBIE – CODEWORDS More laws around labour-only contracts; How to best handle a break from work provide solutions. concept of a Site licence should be It’s important to ensure that builders implemented, as not everyone has the carrying out these jobs have the skills As it currently stands, we can build a big skills for complex builds. 14 BRANZ Make sure your claddings are being stored and and competence standards to project that’s controlled by an engineer handled correctly execute them. and not have to provide a Record of Harsher penalties for those who break Work. However, if we’re installing regulation will likely have benefits, but 24 SUCCESSFUL BUILDER Some expert tips on how to best promote your Many of the ugly situations which a window at someone’s house, that has I don’t see it stopping such breaches business and target your prospective clients have prompted better regulations tighter requirements involving a Record from happening in the first place. 26 SITE SAFE Low height doesn't mean low risk - read up on are the result of a lack of situational of Work. staying safe! understanding when faced with A competent LBP should be able a problem on site. As a result, it’s I’ve always maintained that competence to sign off some of the work that 28 CONCRETE NZ The low-down on working with concrete in colder good to see a push toward a tiered in this industry is proven by who is still normally requires a building inspector. 28 temperatures licensing system, but more emphasis in business and can show a positive Currently, councils demand as much on situational training for young portfolio of work and history of happy paperwork and as many inspections 32 BUILTIN An overview of the possible building guarantee apprentices and the likes would customers. Raising those expectations for small builds as they do on much obligations facing builders in the future be helpful. around competence should raise the bar bigger projects, leading to long lead of who fits that bill. times for inspections. In this industry, every day is an opportunity to learn something I believe more effort should be put into I see no reason why the behavioural OTHER STUFF new, so it would be nice if the final consumer education. We can’t protect competence standards shouldn’t announcement incentivises more the world from dodgy builders, so let’s go ahead. Setting an understood, testing of onsite ability and less on lead people to making more informed universal standard in how we deal 36 SPONSORSHIP PlaceMakers Foundation working bee helps raise funds for recovering youngster reading comprehension. choices. with clients seems like common sense. 32 NOW HAVE YOUR SAY... WIN! 36 SKILLS MAINTENANCE Record your LBP skills maintenance – you’ve earned it! ISSUE 77 > AUGUST/SEPTEMBER 2019 WHAT DO YOU DO TO ENSURE HEALTH AND SAFETY ON YOUR WORK SITES? >PUBLISHER > DCL Corporate Publishing > ENQUIRIES > editor@pmunderconstruction.co.nz; (04) 384 5689 ANSWER THIS QUESTION TO ENTER OUR QUARTERLY PRIZE DRAW DCL Corporate Publishing reserves the right to accept or reject all editorial or advertising material. No part of Under Construction magazine may be published without the express permission of the Email your answer with your full name, contact phone number, company name, number of full-time staff and the publisher. All rights reserved. Opinions expressed or imagery in Under Construction magazine are not necessarily those of PlaceMakers or the publisher. No responsibility is accepted for the suggestions of city or town in which you’re based to editor@pmundersconstruction.co.nz. All responses must be submitted the contributors or conclusions that may be drawn from them. Although the publisher has made every effort to ensure accuracy, the reader remains responsible for the correct use and selection of any tools, by 25 August 2019. The answers to this question will be published in Under Construction October/November 2019. materials and systems followed, as well as the following of any laws or codes or standards that may apply. 2 3
NEWS TRAINING WHAT'S ON LBP NEWS PLACEMAKERS TOP PICKS BUILD YOUR SKILLS WITH PLACEMAKERS PlaceMakers provides builders PLACEMAKERS BRANCH DATE TIME with the opportunity to dig deeper into recent, and WEEK 4 upcoming, industry changes PlaceMakers Waiheke Monday, 5 August 2019 5:00pm - 7:00pm PlaceMakers Whangarei Tuesday, 6 August 2019 5:00pm - 7:00pm I n an industry that’s committed to PlaceMakers Mangawhai Wednesday, 7 August 2019 7:00am - 9:00am building safer, healthier and more PlaceMakers Kaitaia Wednesday, 7 August 2019 5.30pm - 7.30pm durable buildings, it’s inevitable PlaceMakers Kerikeri Thursday, 8 August 2019 5.30pm - 7.30pm that the techniques, products and regulations surrounding it continue WEEK 5 to evolve. To support its customers PlaceMakers Cranford St/Kaiapoi/Hornby Monday, 19 August 2019 5.30pm - 7.30pm PlaceMakers is NZ’s preferred supplier of EuroClad Selekta – a unique, pre-finished in navigating these changes, composite timber cladding system with a beautiful woodgrain embossed surface. PlaceMakers continues to invest in PlaceMakers Riccarton/Antigua St Tuesday, 20 August 2019 7:00am - 9:00am providing opportunities for upskilling. PlaceMakers Timaru Tuesday, 20 August 2019 6.30pm - 8.30pm Designed for stability and longevity with premium style, EuroClad Selekta offers PlaceMakers Twizel Wednesday, 21 August 2019 6.30pm - 8.30pm a sustainable timber alternative that is eco-friendly and virtually maintenance-free. Once again, PlaceMakers is providing PlaceMakers Ashburton Thursday, 22 August 2019 5:00pm - 7:00pm builders with the opportunity to get up PlaceMakers Oamaru Friday, 23 August 2019 7:00am - 9:00am With its lightweight tongue and groove profile and pre-drilled panels, installation is to speed with industry changes – and a breeze. EuroClad Selekta can be installed either horizontally or vertically and is earn skills maintenance points – by WEEK 6 available in six natural wood colours with a comprehensive 15-year warranty for attending its next round of seminars. peace of mind. PlaceMakers Motueka Wednesday, 28 August 2019 7:00am - 9:00am PlaceMakers Nelson (Saxton Road) Wednesday, 28 August 2019 5:00pm - 7:00pm NCC TM PlaceMakers investment WEEK 7 NATIONAL CODE COMPLIANT in offering opportunities PlaceMakers Mosgiel Tuesday, 3 September 2019 6.00pm - 8.00pm for upskilling remains PlaceMakers Dunedin Wednesday, 4 September 2019 6.00pm - 8.00pm TM unchanged NCC NATIONAL CODE COMPLIANT WEEK 8 WELLINGTON SESSION - Kaiwharawhara, Evans Tuesday, 10 September 2019 5:00pm - 7:00pm The Series 14 LBP Seminar series, Bay, Seaview, Wairarapa, Porirua which is already underway, covers: PlaceMakers Levin Wednesday, 11 September 2019 4.00pm - 6.00pm The Iccons ® ThunderBolt ® Pro-XTM stainless PlaceMakers Kapiti Thursday, 12 September 2019 5.30pm - 7.30pm • Legislation updates steel screw bolt is designed for high-load, PlaceMakers is proud to present Nurajack, close-to-edge applications that are in • Building Act review WEEK 9 with which building a deck has never been severe outside conditions, such as industrial, PlaceMakers Palmerston North Monday, 30 September 2019 5:00pm - 7:00pm easier. Decking jobs that were once time- • Building products & methods commercial and marine environments. consuming and complicated, in terms of PlaceMakers Ohakune Tuesday, 1 October 2019 7:00am - 9:00am • Restricted building work digging holes and concreting in piles, will PlaceMakers Wanganui Tuesday, 1 October 2019 5:00pm - 7:00pm The screw bolt is a bi-metal design, meaning now run smoothly with efficiency and • Health and safety T316 grade stainless steel in the bolt section PlaceMakers Hawera Wednesday, 2 October 2019 7:00am - 9:00am ease. Whether requiring a pedestal for and heat-treated carbon alloy in the tread • Council feedback PlaceMakers New Plymouth Thursday, 3 October 2019 7:00am - 9:00am a membrane deck or a pile for a deck over cutting section, for quick and effective existing stable ground, Nurajacks are the installation in hard concrete and masonry Check out the schedule on the right WEEK 10 ultimate solution. materials. to see when the next session is on in PlaceMakers Invercargill Monday, 21 October 2019 5:00pm - 7:00pm My Kaywa QR-Code your neck of the woods and get in touch They feature a self-levelling head that pivots http://www.nurajack.co.nz PlaceMakers Gore Tuesday, 22 October 2019 7:00am - 9:00am Available in hex or countersunk heads, with your branch to register. up to 5 degrees to compensate for the fall PlaceMakers Te Anau Tuesday, 22 October 2019 5:00pm - 7:00pm these screw bolts are designed for cracked in membrane or other surfaces. Tested to and non-cracked concrete, are removable PlaceMakers Wanaka Wednesday, 23 October 2019 7:00am - 9:00am withstand loads of up to 1,000kg, they are and are head stamped for quick anchor PlaceMakers Queenstown Wednesday, 23 October 2019 5:00pm - 7:00pm suitable for installation of spa pools, planter identification. Check out the range in the PlaceMakers Alexandra Thursday, 24 October 2019 7:00am - 9:00am boxes and more. Come in and see the range new PlaceMakers Fastenings Catalogue stocked at PlaceMakers stores nationwide. PlaceMakers Cromwell Thursday, 24 October 2019 5:00pm - 7:00pm in-store or scan the QR code. Scan the QR for more details. http://kaywa.me/jcb2Z 4 5
PAC NEWS PLACEMAKERS APPRENTICE CREW HEADLINE MAY APPRENTICE OF MONTH FROM THE GROUND UP Standfirst Learned skills put to good use C F Our new apprentice column provides an opportunity for PAC members to share their views, experiences and opy ideas, while providing insight for builders who employ them. This month’s question is: irst-year apprentice John Shield Speaking on what helped him during from Cromwell had to apply what the process, John said attention to he had been taught to lead the detail and listening carefully to his charge in getting tasks done. managers was most valuable. Given the responsibility of leading “It is crucial to absorb as much as you the wrapping of a house, taping can throughout your apprenticeship Q What’s the windows, soffit frames and soffit and then draw on the experience the best piece of advice you’ve over two days, John relied on useful and knowledge gained when you : received as an apprentice? knowledge acquired through on-the-job are carrying out tasks,” said John. training and information passed on by And why was it so valuable? his team members. The judges admired John’s demonstration of one of the most When John’s supervisor inspected the important skills apprentices should Name: Andrew 2nd Name: Riki JUST FINISHED Name: Nathan JUST FINISHED completed job, he was impressed at the have — soaking in knowledge Keen learner, John Shield, collecting his reward YEAR quality of work and the time efficiency and applying it when it’s required from Nicky Keen at PlaceMakers Cromwell Location: Akaroa Location: Wellington Location: Hamilton in which the job was finished. of you. JUNE APPRENTICE OF MONTH I think the best advice I’ve been The best piece of advice I ever Advice is a funny thing, because given is that there’s no such thing received is pretty simple in theory, but sometimes you realise in hindsight as a silly question. It’s nice to have more difficult in reality - it was to listen just how good it was, even if you people on your team say that, and actually hear what people are didn’t listen. I’d say the best advice as it gives you the confidence saying to you. I ever got was “don’t just go ahead Keeping up with the vets to interrupt them if necessary. if you’re unsure”. Even if you’re fairly S However, I have found it’s The reason I say that is that, if you jump confident, it’s still worth checking – econd-year apprentice Andrew was required to stay ahead of the more cooperation skills and natural ability important to pick your moments – to conclusions too quickly, you can quite with someone more senior, product Hopley from Christchurch had experienced team members, who were to work with a team to collectively there’s a right time and wrong time easily miss a step and make more work information brochures or online his skills put to the test when laying out and nailing off the planks. achieve a goal. to interrupt people who are on the for yourself by having to redo it properly. – especially if you haven’t worked he had to keep pace with more tools! Also, as an apprentice, more senior with a material. experienced workers. His boss was very impressed with the builders are taking time out of their day attention to detail and speed of their But the reality is, it’s all part of the to teach you, so it’s only fair to show A few times I thought I knew what Handed the task of putting down workmanship. learning process, and especially your appreciation by listening to what to do, because I’d done the same recycled T&G flooring alongside two at the start, you don’t know what to they have to say – they’re investing in process with a similar material, but veteran builders in an old cottage Andrew said he learned to appreciate do unless you ask. In the long run, it your learning, which is awesome. it turned out that it wasn’t quite the restoration project, Andrew had to the value of being part of a good team saves everyone time if you do ask, same. Basically, I learned the hard perform to a high standard to get that works well together. as it helps avoid potentially costly People don’t appreciate having to fix way that it’s well worth doing it right it done. and time-consuming mistakes. your work when it’s not quite right, so it’s the first time. “The three of us worked like a well-oiled important to listen no matter how obvious The biggest challenge was cutting machine, creating a fast and thorough The continuous opportunity to learn you might think something is. From If you do it wrong once, you won’t planks to length, alternating joins and trio of unstoppable flooring ninjas!” is what I love most about being an putting up a wall to storing materials, do it again, but it’s much easier to cutting notches as required, all while said Andrew. apprentice – even if you learn what there’s a right way to go about it, so learn from the experienced people being conscious about the lengths. Andrew scored himself a UE Boom after his not to do, which is sometimes more making sure you listen and get it right is who have already made Efficiency was also key, as Andrew Judges appreciated his strong impressive workmanship important! I’m lucky to be part of key to being a valued apprentice. the mistakes. a great team, and they’re extremely helpful and supportive. On the other hand, if you’ve listened carefully to instructions, and you think they might be incorrect, it’s worth PA C C A S H T R A D E D I S C O U N T S questioning or challenging what’s being D o n ' t f o r g e t t h a t a l l c u r r e n t PA C m e m b e r s h a v e a c c e s s t o asked of you, because, in the end, it’s the cash trade discounts on safety gear and hand tools plus quality of your work that’s at stake. other product ranges (some exclusions apply) at all P l a c e M a k e r s b r a n c h e s . V i s i t t h e PA C h u b f o r m o r e d e t a i l s - 6 pac.placemakers.co.nz 7
Appraisal No.1044 [2019] The Efficient and Faster Way to Install Weatherboards Scan the QR code or follow the link to watch a video of SSDTH Weatherboard Screw. http://bit.ly/F-F-SSDTH Please Note: Install weatherboards as per the manufacturers specification. Quik-Drive SSDTH Weatherboard Screws The SSDTH Weatherboard Screw and Quik Drive® Auto-feed Screw Driving Systems are a stronger and faster fixing method for timber cladding to timber framing. The weatherboard screw features self-drilling tips, box threads and a proprietary trim-head profile. All screws in the range are driven using a #2 square driver bit and are collated for use with our Quik-Drive Auto-feed Screw Driving Systems. Quik-Drive PRO300S with SSDTH
REGULATION - CODEWORDS MBIE NAVIGATING CAREER BREAKS WHY NOT JUST LET YOUR While on voluntary suspension, you LICENCE LAPSE? will still have access to the LBP online It is much easier for you and If you do not renew your licence it will portal to add your skills maintenance the licensing team if you get in automatically become suspended for activities. It is best to try and do some a year before it is cancelled (unless you activities before you intend to return touch while your licence is still relicense within that year). This may suit to work, so you don’t have too much active. A voluntary suspension some people who will be returning to catching up to do when you apply to is cost effective, and can be work in a month or two. There are a few end your voluntary suspension. Reading downsides though to letting your licence Codewords and doing some elective lifted whenever you want suspend automatically rather than activities may be achievable while within the two-year period voluntarily, including: recuperating or being away from the construction site. On-the-job learning • When you relicense, your may be more challenging to complete, COMMON MISTAKES relicensing date doesn’t change, so and could require a bit of planning. Sometimes LBPs contact the Ministry of you will effectively still be paying to Business, Innovation and Employment be licensed while suspended. If it is less than two years since your last (MBIE) after their licence has been • The suspension on the public skills maintenance round, you may not suspended or cancelled and ask to register will be listed as ‘Failure need to have completed all your skills put their licence on hold. They may to comply with the conditions of maintenance before getting your licence have been off work for months, but just licensing’ and indicate you have back. The licensing team will be able haven’t thought about their licence until fees owing. to assist you if you are unsure of your they received the letter notifying them requirements. that it is no longer active. However, to • If it turns out you need more time put a licence on voluntary suspension, off work, you may have to relicense RETURNING TO WORK it needs to be active. Therefore, if your before you want to return to work or You can revive your voluntarily licence has been suspended because risk having your licence cancelled suspended licence at any time by you did not renew on time, you may and having to reapply. completing the ‘End of voluntary have to relicense before you can start suspension of licence’ form on the LBP a voluntary suspension, which can be MAINTAINING YOUR SKILLS website. Once your request is received, a hassle. MAINTENANCE you will be contacted to advise you You will need to continue to maintain of your requirements for uplifting your It is much easier for you and the your skills while your licence is suspension. Requirements might include: licensing team if you simply get in If you’ve suspended your licence and been off work for a while, it’s best to try to stay up to speed until you get back on the job. Reading Codewords and doing some suspended by completing your required touch while your licence is still active. elective activities, such as reading Under Construction, may be achievable while recuperating • Paying all or some of a relicensing skills maintenance. Keeping up with A voluntary suspension is cost effective, fee. your skills maintenance is a licensing and can be lifted whenever you want requirement, but is also a good way • Providing evidence of your skills within the two-year period. This gives to keep your knowledge up to date for maintenance activities while you you flexibility if you are not sure when Life is unpredictable and sometimes a serious life event can turn your world upside down and when you do return to work. have been on voluntary suspension. you will be coming back. affect your ability to work CODEWORDS QUIZ ISSUE XX A break from work can happen suspend your licence to make it easier as suspended ‘at the request of the due to circumstances outside to return to carrying out restricted practitioner’, so while others know you your control, and you may not building work (RBW) at a later date. are not licensed to work, clients will also CODEWORDS QUIZ ISSUE 90 always know how long you will be off This will also reduce costs compared to know the suspension was not imposed work for. An accident or serious medical maintaining a licence during the time by the Building Practitioners Board (the condition can keep you off the tools you’re not using it. Board) or Registrar for disciplinary 1 Why should you contact the licensing 2 After a voluntary suspension, what 3 Why is it better to have a voluntary for months or even years, or family reasons. team sooner rather than later for a do you need to do to get your licence suspension rather than let your licence commitments might take you overseas, PUTTING YOUR LICENCE ON voluntary suspension? back? lapse and have it automatically suspended? or out of the building industry for a time. VOLUNTARY SUSPENSION To request voluntary suspension, go to a) To ensure your licence doesn’t expire. a) Complete and submit the ‘End of You may request for your licence (or the LBP website and fill in the ‘Voluntary b) To save money on licensing, as you voluntary suspension of licence’ form a) It saves money. Managing your Licensed Building classes of licence) to be suspended for suspension of licence’ form. You will and the licensing team will let you will not be paying for your licence know what fees and skills maintenance b) The reason for suspension is shown Practitioner (LBP) licence may be the last up to two years. While your licence need to: while you aren’t using it. are due. on the public register. thing on your mind, but the process may is suspended, you cannot carry out c) To reduce stress. b) Pay the fees for a new licence c) It reduces the risk of losing your • Submit the completed form at least be simpler than you think. If you intend or supervise RBW; however, you d) All of the above. application. licence and having to apply for ten working days before your a new one. to return to working as an LBP, or want are relieved from paying relicensing c) Wait two years. elected suspension start date. d) All of the above. to keep your options open, it is highly fees to maintain your licence. The recommended that you voluntarily public register will list your licence • Pay the required fee of $50.00. 10 www.building.govt.nz 11
REGULATION - CODEWORDS MBIE LABOUR-ONLY CONTRACTS – PART 2 licence, where in fact more than one LBP This provides confidence in your employer asks you to do work outside has carried out the RBW. Each LBP who knowledge and skill, and raises your competence or substandard has undertaken RBW must complete you above an unlicensed building work. There may be financial or time a ROW, or they will be in breach of practitioner. Regardless of whether you constraints putting pressure on the their legal obligations. In other cases, are directly hired by the homeowner or project. Your responsibility, however, an employer may be understaffed subcontracted, you must complete is to only carry out building work and request an LBP to provide a ROW work to a professional standard and that you can do competently and to stating that they supervised work done only do work you are competent to do. a reasonable standard. To protect by unsupervised unlicensed workers. An yourself, you should say no if an LBP should resist doing this, as they may employer asks you to compromise be held accountable for the work done. your professional integrity to meet their targets. While you may not have If you complete a ROW, you should Your responsibility is to to answer to the homeowner directly, ensure that the details are correct, as only carry out building you can still be held accountable by it creates an accurate record of who the Building Practitioners Board (the work that you can do did what RBW. If there is an issue with Board) for any negligent or incompetent the RBW completed and you were competently and to work you do. the LBP that completed the ROW, it a reasonable standard will be harder to prove that someone DISCIPLINARY ACTION else is responsible for the work and Working under a labour-only contract you will expose yourself to the risk of may reduce your liability in court, but disciplinary action. If you are learning a new technique it does not reduce your accountability within your licence class, ensure you as an LBP in front of the Board. If you QUALITY WORK get advice and support so you know fail to meet your obligations as an LBP, Aside from the right to carry out you are doing it correctly. You will still regardless of what your employer has RBW, a building practitioner’s licence need to complete a ROW, as you are instructed you to do, you may face shows the public and potential clients the one doing the work. disciplinary action. This could include that you meet a minimum standard fines and losing your licence for of competency. It can be difficult to say no when an a period of time. CODEWORDS QUIZ ISSUE 90 If you complete a ROW, you should ensure that the details are correct, as it creates an accurate record of RBW carried out by each individual involved in the build 4 When should you provide a ROW 5 Your employer asks you to complete all the ROWs on a site, including to the homeowner and Territorial for RBW completed by other LBPs and/or unlicensed builders you did Authority? not personally supervise. Why should you say no? This is the second article in a two-part series highlighting common misunderstandings about the a) Once you have finished working a) If there is a problem with the RBW, it will be harder to prove you are responsibilities of an LBP under a labour-only contract on your section of the RBW. not responsible for it. b) Once the entire building project is b) You are undermining the LBP scheme by enabling unlicensed and T complete. unsupervised builders to do RBW illegally. he first part discussed the A common complaint received by MBIE the ROW, regardless of if there are difference between liability and is that an LBP didn’t provide a ROW for contractual or payment disputes. You do c) Once the client has paid for the c) You could be disciplined by the Board for not complying with your obligations. work completed. accountability and how this applies a range of reasons, including: not need to wait for the entire project d) All of the above. to building consents. This issue will look to be complete to issue your ROW, just • Misunderstanding that providing at an LBP’s responsibility to provide for your part of the work to be finished. 6 You are completing RBW within your 7 A project is running behind schedule. To try and catch up, your a ROW will generate additional accurate Records of Work (ROW) and In a situation where the contract has licence class, but you are using a material employer asks you to do extra work on a job which is outside your liability for the work. produce quality work. broken down, and you are unlikely to or technique you are unfamiliar with, so area of competence. What should you do? • Being complacent or forgetful do any more work, you can still provide you get another LBP with more experience to give you some tips and guidance. a) Agree, they are in a tight spot and being a team player will help to PROVIDING ROWs about completing paperwork. a ROW for the work you’ve already complete the project and make the client happy. Who should complete the ROW? A ROW must be provided by each LBP done. • Withholding the ROW due to b) Say no, because you might end up doing a poor job and the Board completing restricted building work a) The other LBP providing guidance on the could penalise you personally for doing incompetent work. a dispute regarding payment or work, as they are the expert. (RBW) on a project, as required by the COMPLETING ROWs quality of work. c) Agree, but only if someone who is competent assists or supports you Building Act 2004. The ROW must be The completed ROWs must also be b) You, as you are doing the work. so you can be assured you are doing it correctly. supplied to the homeowner and the None of these, however, are valid accurate. An employer may find it easier c) Both you and the expert LBP. d) B & C are acceptable. Territorial Authority. reasons not to provide a ROW. As an to get one LBP to provide a ROW for LBP you have an obligation to provide all RBW completed within their class of 12 www.building.govt.nz 13
TECHNICAL BRANZ MIND YOUR WALL CLADDINGS! FIBRECEMENT SHEETS AND Timber weatherboards should only be PLYWOOD WEATHERBOARD painted when dry and the board is near Flat sheet plywood cladding and rigid Fibre-cement sheets, weatherboards, equilibrium moisture content (MC
TECHNICAL NEWS BRANZ INDUSTRY FOCUS MIND YOUR WALL CLADDINGS (CONTINUED) TO CAP OR NOT TO CAP — BCA LIABILITY Fillets used to separate sheets in Proposed building reform suggests liability settings for Building Consent Authorities (BCAs) drying may leave marks on the sheet should remain unchanged despite considering 20% cap surface, but these will fade. They can be W disguised with paint but may be visible hen things go wrong in the Sapere’s research covered 138 disputes, for BCAs should remain unchanged. under stain. building process, liability primarily in the Weathertight Homes settings determine who pays Tribunal and others in the High Court, According to Hill, this is because Once installed, ensure plywood to resolve the issue and how disputes all with a total value of $145m. Sapere other proposals in the building reform cladding is below 18% moisture content are resolved. extrapolated the data going by the package aim to make people more before installing moisture-sensitive assumption that 95% of disputes were accountable for their work and products, materials, coverings, coatings or New Zealand has joint and several settled before a hearing and that so it is estimated that this will reduce adhesives. liability, which means that if two or more settlements would typically result in BCA’s potential liability. Untreated plywood will withstand people have contributed to a defect a smaller payout. rain wetting and exposure during in a building and one cannot pay their Hill also noted that only $335m of the construction for up to three months. In portion, the amount can fall to others It said that builders and developers $1bn paid out by councils was to cover high temperatures and high rainfall, this involved. are typically ordered to pay around the cost of defects incurred by other period may be less. Discolouration and a third of awarded damages. However, parties who were unavailable to pay face checking of the sheet surface can Over the past few years, BCAs have research suggested they avoided such their share of the claims, and that BCAs be expected when exposed for longer complained that this system results in responsibilities 48% and 68% of the received $75bn in consent fees over periods. them footing an unfair amount of the bill time respectively. that same period. for building defects, and MBIE Where the moisture content exceeds has received concerns that this leads “Concern is often raised about Ultimately, MBIE’s research found that 18% for prolonged periods, plywood to risk-adverse consenting. BCAs being the only party left to around 2.5% of residential building must be H3.1 LOSP or H3.2 CCA- compensate homeowners when contracts resulted in disputes settled in treated to resist decay or insects. PAINTING BY NUMBERS building defects arise. This can mean court, or by other disputes resolution When coating H3.1 LOSP-treated Findings released from Sapere Research that the total amount paid by BCAs is processes, and that court cases plywood, there may be traces of Group, spanning the previous ten years, disproportionate to the role they played involving building disputes have been residual solvent on the sheet surface show building defects have cost an in contributing to that defect,” said steadily decreasing since 2012 as the from the treatment process. Sheets that accumulative $1bn in compensation for Fiona Hill, Building Policy Team Leader leaky building crisis recedes. are greasy to touch should be placed in building consent authorities. at MBIE. a well-ventilated area and allowed to The planned building law reforms flash off to ensure proper adhesion of Of that total, close to a third was to CAP DEEMED UNNECESSARY announced in April, which aim to paints and stains to the sheet surface. cover builders and developers who had Due to this situation, MBIE considered deliver a safer and higher performing failed in their operation and avoided the option of including a 20% cap on building sector, was accompanied by Bricks should be left shrink-wrapped on pallets until required their responsibility, with councils usually BCA liability in the recent building a 190-page discussion document and the last entity remaining to foot the bill. reform package. However, such action supporting reports that included the was viewed as unnecessary and the Sapere research. However, the total value of consents reform suggests the liability settings issued by BCAs during that period PROVE YOUR KNOWLEDGE – between 2008 and 2018 – was approximately $75bn. Tick the correct answers below and record what you’ve learnt in the record of learning on the back page! Between 2008–2018: The research estimates that there were 1) How should fibre cement sheets, 2) Which of these does NOT apply to the 3) Which of these statements is true when nearly 8,800 building defect disputes $1bn $75bn weatherboards, planks and trims be handling of timber weatherboards? dealing with plywood? between 2008 and 2018, which Amount paid Value of housing stored? included the peak of leaky homes out by BCAs consents issued a) Ensure they are clear of concrete slab or a) Where the moisture content exceeds a) Laid flat on a smooth, level surface timber floors. 18% for prolonged periods, plywood litigation that involved $3.8bn of with edges protected from chipping. must be H3.1 LOSP or H3.2 CCA- damages for residential properties. b) They should only be painted when treated to resist decay or insects. $335m b) Stood up against a solid wall, with edges dry and the board is near equilibrium Covered liability exposed enough for air ventilation. moisture content (MC
NEWS INDUSTRY FOCUS HEADLINE FOR NEW BCITO LEARNERS CHANGES Duncan said the learning resources Of the three, two were developed by qualifications, with a tight focus on were made with the contemporary Competenz and will provide the forestry developing skills to meet the immediate industry environment in mind. sector with skilled planting workers, and needs of industry, employers, iwi the other was developed by BCITO to and/or community. “A modern workplace requires modern give learners the skills and knowledge learning resources, so we’re adding to install kitchens to professional “They are a big step forward in helping value by giving our apprentices guides standards. learners, employers and businesses to health and safety, environmental keep pace with the changing demands legislation, and consumer protection “The Government believes micro- of a modern workplace, allowing best practice, on top of the core skills credentials will be increasingly the education and training system and tools and planning materials they important,” said Education Minister to respond flexibly and innovatively need,” said Duncan. Chris Hipkins. to fast-paced social, economic and technological change,” Hipkins said. “Micro-credentials are smaller than Trainees and apprentices are assessed on their actual skills, and qualifications are awarded based on those skills The new learning resources have been rolled out to apprentices who begun training in 2019. MICROCREDENTIALS GAIN TRACTION On June 15 the Government announced Three new BCITO micro-credentials, including kitchen installation, will receive funding from the Tertiary Education Commission that three micro-credentials will receive funding from the Tertiary Education Commission. June was an eventful month for BCITO, which announced an updated Carpentry qualification, launched new learning resources for Carpentry apprentices, and had funding approved for its newly developed micro-credentials T o better reflect the skills and qualification to support the next resources that have been redesigned to knowledge required by modern generation of qualified professionals. deliver critical information to support trade professionals, BCITO has practical learning on site in a way that released an updated New Zealand “The training process has developed is more accessible and effective. Certificate that will replace the previous significantly over the past two decades National Certificate in Carpentry and is competency-based (rather than Using illustrations and images that (Level 4). time served). Trainees and apprentices break down key construction concepts are assessed on their actual skills, and and techniques, BCITO says it will BCITO Chief Executive Warwick qualifications are awarded based on help improve comprehension by making Quinn said: “Like all our qualifications, those skills. The process ensures that it easier for apprentices to connect this new release is the result of people with BCITO qualifications have what they read to practical application extensive consultation in partnership the right tools required by the industry.” at work. with industry, and we sincerely thank BCITO trainees and apprentices are assessed on their actual skills, and qualifications the industry for its strong support and To complement apprentice learning, Speaking at an industry conference in are awarded based on those skills helping us produce an outstanding BCITO also developed new learning Christchurch on 14 June, BCITO’s Glenn 18 19 19
NEWS INDUSTRY FOCUS HEADLINE COSTS BREAKDOWN BUILDING SCORCHING SUMMER FOR BUILDING SECTOR Fletcher-commissioned Deloitte report focuses on cost of new residential housing supply, with focus on building materials A ccusations that building material Over the next few months, Under civil works infrastructure accounting for costs in New Zealand are Construction will relay key findings from over 25%, and materials contributing unreasonably high, particularly the report. $186,208 (21.8%). compared to Australia, surface regularly. Last year, the issue was viewed as BUILDING MATERIALS INDUSTRY RESPONSE such a concern by some that CONTRIBUTION According to Fletcher chief executive then-Housing Minister Phil Twyford Ross Taylor, the Deloitte report was promised an investigation, although no Building materials are the a response to the "lack of fact-based such investigation has occurred yet. second-largest cost component of research on what is driving costs in New residential housing development in New Zealand. Looking to shed some light on Zealand, after land and infrastructure the situation, Fletcher Building costs. The cost of building materials in “We believe it provides valuable commissioned a Deloitte report New Zealand accounts for between information to help move the discussion to investigate the cost of the new 16% and 24% of the cost of residential forward and work on solutions to residential housing supply. housing development costs, depending address housing affordability,” said on the type of building and location. Taylor. ONE OF MANY DRIVERS While there’s no question materials are Deloitte’s report shows that if a Building Industry Federation of a key contributor to the overall cost of two-storey house in a greenfield New Zealand chief executive Julien residential housing development, the residential development in Auckland Leys is pleased that the report was study found that they are by no means costs a developer $1.16m, land and commissioned. Auckland and Waikato were the primary drivers of the increased building activity over the March 2019 quarter the only cost-driver. civil works and infrastructure account for just over 30% of the cost, and “The Deloitte report unequivocally Land and costs related to land, such construction materials account for about shows that key building materials The March 2019 quarter set a strong tone for building activity, recording the strongest growth as civil works and infrastructure, are 18%. such as timber, steel and plasterboard in three years equally or more important. Other actually contribute very little to the total B significant costs include labour, GST In Wellington, materials are the leading cost of a house – these materials are uilding activity increased By region, the actual value of total increased $923m (12%). Both were and other government levies and cost – the same type of house would approximately 1% to 4% each of the a seasonally adjusted 6.2% in building work in the March 2019 driven by strong performances in charges, professional fees, and other cost a developer $845,740, with land total cost of a house,” said Leys. the March 2019 quarter when quarter (compared with the March Auckland during the period. costs relating to the developer, including and civil works and infrastructure compared to the December 2018 2018 quarter) was: the cost of holding land and preliminary accounting for just over 20% of the cost, “This is pleasing to see, because it quarter, driven by non-residential NONRESIDENTIAL BOOSTS • $2.5bn in Auckland – up 26% costs. and construction materials accounting validates what many in the industry construction that included work on The non-residential building types that for 23.5%. have been saying for some time.” social and cultural buildings, offices, • $595m in Waikato – up 30% recorded the most growth in the year The report addresses three key and universities. ended March 2019, compared with • $474m in Wellington – up 1.5% questions: Christchurch is similar to Wellington, the March 2018 year, were: with a house that costs a developer Non-residential building activity • $950m in rest of North Island – up • Shops, restaurants, and bars — 1) What is the overall contribution of $875,268 consisting of material costs of increased 9% in the March quarter, while 13% up $337m (up 41%) building materials to the cost of new $198,836 (around 22%). residential construction went up 4.3%. • $931m in Canterbury – down 1.0% residential housing development across • Hotels, motels, boarding houses, a range of home types in Australia and On a like-for-like basis, that same house Recent growth was also reflected • $618m in rest of South Island – up and prisons — up $248m New Zealand? in the Kellyville suburb of Sydney, which in an increase in paid hours for the 12% (up 40%) is 36km North-West of the CBD, would construction industry, as shown in the • Storage buildings — up $199m 2) What explains cost differences cost $1.51m, with land and civil works latest quarterly employment survey data. RESIDENTIAL INCREASES (up 26%) in residential housing development infrastructure accounting for over 35%, In the year ended March 2019, between New Zealand and Australia? and materials costing $199,317 (13.2%). AUCKLAND AND WAIKATO the national value of residential DRIVING VALUE building work increased $1.1bn (7.9%) 3) To what extent does market structure In Melbourne’s Wollert suburb, which The actual value of total building work compared to March the previous drive the cost of building materials in is 26km north of the CBD, the house was $6.1bn for the March 2019 quarter year, while the national value of New Zealand? would cost $854,109, with land and Several factors influence the cost of residential building — up 16% from the March 2018 quarter. non-residential building work 20 21 21
Provides a solution for top plate to stud fixings for residential timber frame buildings TRADEMADE DEALS NEWS PRODUCT NEWS LOK IT IN ELITESCREEN EXCLUSIVE TO Complies with fixing requirements in Section 8 NZS 3604:2011 Save time and money with ® The BOWMAC STUD-LOK forms an integral part of the MiTek Truss & Frame design and layout Available in 2 lengths allowing for connections from stud to single top plate MiTek’s new BOWMAC STUD- (SL125) and stud to double top plates (SL170) Applied in the factory Is a completely internal connection avoiding any clashes with wall linings LOK ® Screw System – an FREE efficient solution for fixing top plates to studs for residential timber frame buildings W ant a better way of doing your stud to top plate fixing? The new BOWMAC STUD-LOK ® Screw System – offered * through PlaceMakers Frame and Truss GATE KIT WITH EVERY 3 PANELS – provides an effective solution for top plate to stud fixings for residential timber frame buildings. The new BOWMAC STUD-LOK system is now part of PlaceMakers Frame & Truss service “Uniquely engineered by MiTek, STUD-LOK complies with the fixing requirements in section 8, NZS The A type is a 0.7kn connection and ABOUT BOWMAC STUDLOK 3604:2011 and eliminates the need can be achieved by inserting two nails • Complies with fixing requirements in for builders to hammer straps on site, from your top plate through into your Section 8 NZS 3604:2011. saving time and effort,” says National stud. Manufacturing Manager Richard • The BOWMAC ® STUD-LOK forms Rozbicki. The B type is a 4.7kn load and, until an integral part of the MiTek Truss now, could be achieved through & Frame design and layout. “This fully compliant and tested one of three processes – installing screw is used during frame and truss a pair of CPC 40s underneath the • Available in two lengths, allowing for manufacturing, eliminating the need for top plate against the face of the stud, connections from stud to single top builders to fix top plates to studs on site installing a single CPC 80 on one side plate (SL125) and stud to double top and providing a strong and completely underneath the top plate fixed into your plates (SL170). internal connection.” stud, or using a stud strap which goes across the top plate and down the face • Applied in the factory. The completed framing is marked with of the stud. a PlaceMakers stencil to identify the use • Is a completely internal connection, of the BOWMAC STUD-LOK system, as Richard believes the new BOWMAC avoiding any clashes with wall linings. the screw head is concealed from view. STUD-LOK ® Screw system will quickly This mark is recognised by building become the process of choice. • The STUD-LOK fixing is designed inspectors. to resist vertical loads only. “Until now, the most common option “Feedback from our builders has been was using stud straps once the framing • Refer to Table 8.19 NZS 3604:2011 great, with no issues at all during arrived on site,” says Richard. “Having for nailing schedule to resist lateral inspections,” says Richard. “Everyone is the option to have framing arrive on loads. really positive about the new system, as site, already fixed internally through an it’s much less time consuming than using approved process, saves builders time • The STUD-LOK connections assume strapping studs.” and money. that the correct choice of rafter/truss fixings have been made. Wall framing MEETING THE STANDARD “We rolled this out in March through the arrangements under girder trusses are When fixing a rafter or a truss to a top PlaceMakers Monster Tool sale events not covered in this schedule. plate, the NZS 3604:2011 requirement and there wasn’t a builder we spoke to to connect the top plate through to the who didn’t see the possible benefits.” • All timber selections are as per stud can be accomplished in a number NZS 3604:2011 and include LVL8 of ways, depending on the type of timber grades. *Purchases must be invoiced between 1ST August & 30TH September 2019 in one transaction. Qualifying purchase of Elitescreen are limited to the 1800×1200mm and 2400×1800mm sizes, a minimum of three must be purchased in a single transaction to qualify for the free gate kit. The Gate fixing required – A or B type. kit does not include the post and hardware (hinges and latches). The Gate kit and panels may need to be ordered in on purchase from branch. For more information visit www.elitescreen.co.nz. 22 22
TIPS THE SUCCESSFUL BUILDER BUILD YOUR BRAND where they sourced materials, how So, like Allbirds, there are tonnes of help them? What do they need to do to customers could style things with their others in your market. People could start the process - download a pdf, shoes and their commitment to quality, buy from any one of them. But some send an email or call you? using the medium popular with younger will want to buy from you – because people – photos and videos. you are you! It’s the uniqueness of you 3. Find out the online medium(s) that makes your company different! So in which your target market It worked brilliantly, growing the choose the medium in which your target is active Allbirds brand to international status is active and tell them about you – your in a very short time. (By the way, if passion and vision. If you are targeting You may need to do some research you think I’m talking about an avian a younger market, then Instagram could here. You could survey people in the phenomenon, then you probably aren’t be for you. demographic, or get in touch with interacting with Instagram). a local expert for advice. Then create So, let’s assume that you are doing the your marketing! When Allbirds told their story and basics: signs outside jobs; letterbox shared their passion and vision, they dropping neighbours; keeping in touch were communicating their passion with previous clients and contacts; and their vision to their target market – but you want to raise the stakes. Then Remember, people buy from younger people (according to Statista, it would be good for you to do the people! So don’t be afraid to 71% of active users of Instagram are following: inject your personality into under the age of 35 years). 1. Clarify the demographics of your marketing! They inspired them to purchase because your target client people buy from inspiring people. If you don’t have the time, skills or So while at least a dozen knock-offs Are they single, parents, middle class, inclination to carry out such a marketing started soon after Allbirds, these were professional, older or retired? Do they campaign, contact a local marketing not able to match the story, passion have children, teenagers, grandchildren expert and get the assistance you need. and vision of the Allbirds founders or parents living with them? One income But first, make sure that you are very Figure out who your target client is, then what online medium they love and their marketing seemed lifeless in or two? City or suburban? clear on the who, the what and the comparison. They found that people where before you agree to an expensive wanted to buy from them. As a medium 2. Decide what it is you want to online marketing campaign. What can birds teach builders about marketing? How to get your brand out there! for inspiration, warmth and human communicate to them stories targeted at younger people, Remember, people buy from people! So D o you need to “get your brand When you engage in the communication ALL ABOUT ALLBIRDS Instagram suited the Allbirds’ marketing What is the main need or frustration that don’t be afraid to inject your personality out there”? Most people agree channels that your prospects are using, This is where the birds enter the article! plan perfectly. your service alleviates? How can you into your marketing! that online marketing can make you are way more likely to find yourself Allbirds – to be precise. Heard of them? a huge difference, but there’s less getting in front of them. And vice versa. Of course! consensus about which platform is best No matter how popular a medium may Graeme Owen is a builders’ business coach at thesuccessfulbuilder.com. Since 2006, he has helped builders throughout New for builders. Talking to others doesn’t appear to be, if it’s not popular with One of the fastest growing companies Zealand get off the tools, make decent money, and get more time in their lives. Grab a copy of his free book: The 15 Minute Sales Call remove the confusion, because they all your prospective clients, it’s of no use in 2015 and 2016 and rated by Time Guaranteed To Increase Your Conversion Rate: thesuccessfulbuilder.com/book-15-min-sales-call or join Trademates and connect have different stories, and few of them to you. For example, even though the magazine as creating the world’s most with builders who are scaling too: www.facebook.com/groups/TradeMates are doing it successfully. Yellow pages are still used by millions of comfortable shoe. Their vision was to people, business owners seeking clients be fun, cool, sexy, good quality and So which online marketing platform(s) in major cities find advertising in the environmentally caring – a reflection of PROVE YOUR KNOWLEDGE should you use? Facebook? paper version of Yellow Pages a waste them as people. Tick Tick the the correct correct answers answers below below and and record record what what you’ve you’ve learnt learnt in in the the record record of of learning learning on on the the back back page! page! WhatsApp? LinkedIn? Instagram? of money (since very few people in Twitter? Google+? Pinterest ? major cities use them!). Their target was younger people, but YouTube? Tumblr? there are hundreds of other shoe brands 10)4) Question? Which online Question? marketing Question? platform 11)5) Question? Why did Allbirds Question? choose Question? to market via 12)6) Question? Are the Yellow Question? Pages a Question? good marketing So rather than starting with the “which in that market. They needed a platform should Question? you Question? use? Question? Question??Question? Question? Instagram Question?forQuestion? platform you? Question? Question? The most important thing to realise is marketing platform? ” question, it may that would give them opportunity to a) Answer. Whichever Answer. one is Answer. Answer. most popular overall a) Answer. Answer. Because Answer.inAnswer. it’s very popular a) Of course, they are still used by millions that the answer won’t be the same for be better to start with the following: communicate authentically and put them Answer. at the timeAnswer. of your campaign. Answer. New Answer. Zealand. a) of people. Answer. Answer. Answer. Answer. everyone – the best online marketing in front of their target market. Answer. Answer. Answer. b) Answer. Facebook. Answer. Answer. Answer. b) Answer. Answer. Because Answer. Answer. it’s predominately the medium of b) If you are targeting people in • What do I want to communicate? Answer. Answer. Answer. Answer. younger people (its target market), with its b) bigger platform for you is the one that your Answer.cities. Answer. Answer. Answer. c) The one that your prospective special provision for high quality pictures Answer. Answer. Answer. prospective clients are using. • To whom? They chose Instagram. Predominately c) Answer. clients areAnswer. using. Answer. Answer. c) Answer. Answer. Answer. Answer. and video. c) If your target audience uses the the medium of younger people, with Answer. Answer. Answer. Answer. c) Yellow Answer.Pages. Answer. Answer. Answer. c) Because it was less expensive than Answer. Answer. Answer. Now, that’s what we at Successful Once you know the answers to these its special provision for high quality Facebook. Builder call a BFO - blinding flash of questions, you can go looking for pictures and video. Instagram provided the obvious! the best online platform. a space where they could showcase NB: The questions and answers in this section have been produced by the publisher and do not necessarily reflect views or opinions of the contributing organisation. 24 24 www.thesuccessfulbuilder.com 25
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