IS THAT YOUR VIEW ON - BUSINESS PROCESSES ARE
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BUSINESS PROCESSES
ARE:
IS THAT YOUR VIEW ON
1 |
BPM???
© 2016 Software AG. All rights reserved
NO BUSINESS PROCESS MANAGEMENT
RE-EVOLVES
FOR YOUR
AS A MANAGEMENT
DISCIPLINE TO AN
DIGITAL
ENABLER
TRANSFORMATION
2 | © 2016 Software AG. All rights reserved
DIGITAL BUSINESS? DIGITAL AGE?
WHAT’S ALL ABOUT?
Regulative challenges Customer challenges
• New laws & regulations • Customer satisfaction
• Compliance & controls • Customer experience mgmt.
• Risk management • Individualization
• Product & service quality
Technology challenges Market challenges
• Availability & security • Competition
• Agility & innovation • Economic networks
• Cloud, mobile & social • Speed of innovation
• Internet of Things
3 | © 2016 Software AG. All rights reserved.
DIGITALIZATION - THE AGE OF UNICORNS
191 “unicorns”
(startups valued at $1 billion or more)
https://techcrunch.com/unicorn-leaderboard/
The Digital Clock is ticking for
the „dinosaurs“ in many companies
• TELECOMMUNICATIONS
• TRANSPORTATION SERVICES
• HEALTHCARE
• LODGING SERVICES
• CONSUMER ELECTRONICS
• FOOD DELIVERY
• ALTERNATIVE ENERGY
• MEDIA & ENTERTAINMENT
• EDUCATION
Digitalization is the use of digital technologies to change a business model and provide new
revenue and value-producing opportunities; it is the process of moving to a digital business.
4 |
NEW BUSINESS MODELS
CHANGE COMPLETE INDUSTRIES
• One single contact
• Large choice, easy selection
• Easy payment
Customer • Loyalty program
• Proven service quality
5 | © 2015 Software AG. All rights reserved. For internal use only
BUSINESS PROCESS MANAGEMENT
A NECESSITY IN THE DIGITAL AGE?
BPM IS KEY TO SURVIVE
Digital means
tremendous &
Need to concentrate
on your CORE You can only
IN THE DIGITAL AGE
COMPETENCIES and MANAGE what you
continuous
optimize your CORE KNOW
PROCESS CHANGES
PROCESSES
TO be able to manage
Processes DO make
Processes ARE your your BUSINESS,
the DIFFERENCE –
business first MANAGE YOUR
FAIL or WIN!
PROCESSES!
7 | © 2015 Software AG. All rights reserved.
ARIS IS FIRST AND MARKET-LEADING
FOR DIGITAL BPM
FIRST BPA PLATFORM
2M >20 YEARS OF
10.000+
CUSTOMERS
END USERS SUCCESS
WORLD-
TOP-RANKED
400.000
WIDE
BY LEADING
ANALYSTS SINCE
COMMUNITY
MEMBERS 1996
8 | © 2015 Software AG. All rights reserved. For internal use only
ARIS is the
STARTING
POINT
for ORGANIZATIONS
that want to design the
DIGITAL ENTERPRISE
and it takes you ALL THE WAY!
9 | © 2015 Software AG. All rights reserved. For internal use only
DIGITAL BUSINESS PLATFORM Digital Transformation Design & planning DIGITAL PRODUCTS AND SERVICES • Anticipate business needs and translate them into a digital roadmap. Transform your enterprise into a digital business. Build an outstanding Customer journey • A customer-centric business looks at what customers want and how they want to interact. Align your processes and build sustained customer loyalty. Digital Enterprises set on Enterprise Management System • Digital transformation requires increased quality, better risk management as well as agile and efficient processes —align your IT PORTFOLIO organization with a responsive enterprise management system now! 11 | © 2016 Software AG. All rights reserved.
AROUND DIGITAL TRANSFORMATION
TRENDS FOR 2017 AND UPON
Digital business
Business transformation office
transformation
Business model definition Enterprise management
systems
Balance between governance
Agile methodologies
& collaboration
Customer experience
management Metrics & analytics
GRC is a BPA companion
Internet of Things
Structured operations come
along with unstructured Mobility is key to empower
information
12 | © 2016 Software AG. All rights reservedTHE CUSTOMER JOURNEY BATTLE
© 2015 Software AG. All rights reserved. For internal use only
Customer Experience is the cumulative effect of multiple customer
interactions with an organization over time. (Neil Ward Dutton)
13 | © 2015 Software AG. All rights reserved. For internal use onlyCUSTOMER-CENTRIC MEETS OPERATIONS-CENTRIC
CUSTOMER TOUCH POINT MATCHES BOTH PERSPECTIVES
2 perspectives, 2 levels
• Value added chain diagram +
Customer journey landscape
• EPC + Customer journey map
describe the details according
their particular point of view
• The customer touchpoint set
both perspectives into relation
Business perspective Customer perspective
14 | © 2015 Software AG. All rights reserved. For internal use onlyENTERPRISE MANAGEMENT SYSTEM
A LITTLE BIT OF HISTORY
Enterprise
Management
@ the heart
of business
CORPORATE & RISK
INTERNAL
QUALITY
MANAGEMENT
CONTROL
MANAGEMENT
SYSTEM
SYSTEMS
SYSTEMS
Traditional Integrated Enterprise
Management Management
Systems Systems
Management
System
15 | © 2016 Software AG. All rights reserved.CONCRETE TO DO‘S TO SUCCEED
WITH YOUR ENTERPRISE MANAGEMENT SYSTEM
#1 THE N:M RULE
#2 GET ANOTHER PAIR OF GLASSES
#3 REDUCE & SECURE
#4 EMBRACE DOCUMENT MANAGEMENT
#5 THE 3 C’s OF EMS
#6 MOVE YOUR PROCESS
#7 MANAGE AGILITY
#8 THE PROCESS SUSHI
#9 MOBILE FIRST
16 | © 2016 Software AG. All rights reserved.WE KNOW THE PLANS OF THESE GUYS
SO LAY BACK & GET SOME INSPIRATION TODAY
Wouter van Doesum
Business Process Improvement Partner
Webinar – November, 3rd
Essam Shurbaji
Process Architect and Process
Management System responsible
17 | © 2016 Software AG. All rights reserved.ARIS MOBILE ACCESS
FOR MOBILE APPS DEVELOPMENT
ARIS Connect/Design
Server
API & ARIS
Mobile Access
EA
Infrastructure
API
ARIS Repository GRC Analytics
ARIS Document Strategy M2E
API
Storage
BPM PD-SAP
ARIS User
API
Management
BPA
…
18 |ARIS 9.8 SR6 (OCT 16) - HIGHLIGHTS
ARIS RISK & COMPLIANCE MANAGER Business IT transformation platform
ARIS CONNECT / CLOUD Stronger in terms of end-user process consumption &
collaboration
ARIS ARCHITECT / DESIGNER Simplified in modeling
Improved integration into the DBP (Model-to-execute; ARIS-
ARIS PROCESS GOVERNANCE Alfabet integration)
SAP ® Solution Manager 7.2 SP3 support
ARIS METHOD
Extended method coverage (DMN prototype, CxM, Business
Model Canvas)
ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER
New product „ARIS Aware“ (Early Customer Release in Q4)
ARIS MOBILE / API ACCESS
Governance, Risk & Compliance
ARIS / ALFABET INTEROPERABILITY
• Goes cloud (Private cloud offering)
NEW: ARIS Aware (Pre-Release) • Integrates closer with ARIS BPA and improves user handling
19 | © 2016 Software AG. All rights reserved. For internal use onlyARIS 9.8 SR6 CONNECT - HIGHLIGHTS
GET MORE PEOPLE ENGAGED
Viewer Contributing Designer Architects
Viewers
Office Staff Trained modelers CoE members
Office Staff involved in process taking care of models setting standards &
design activities & structures frameworks
CONTRIBUTION
Automated layouting
TABLE-BASED MODELING
Design simultaneously table-based and method-conform models
Design models and reduce amount of clicks by using automatic layouts
Simplify and speed up process designing and data maintenance
9.8 SR6: Improved keyboard navigation (move objects / create new objects)
20 |NEW MODEL TYPES IN THE PORTAL AVAILABLE
ARIS CONNECT/ ARIS CLOUD
Manage your strategies using
Business Model Canvas also
in the ARIS Connect Designer
Make matrix models available
also for viewers in ARIS Cloud
or Connect
Map business models to your
architecture and use the clear
matrix overview in your portal
Benefit from the same matrix
Documentation beyond
model features known from
brown paper sessions
the design clients
21 | © 2016 Software AG. All rights reserved.PORTAL USABILITY - I
ELABORATED COLLABORATION EASY NAVIGATION
Review where the object
occurs in other models
Quick-jump from occ to
occ within a model
Define your collaboration audience
Jump to the target
with having the
target selected
Navigate
22 | © 2016 Software AG. All rights reserved. For internal use onlyPORTAL USABILITY - II
EXTENDED SEARCH IMPROVED REPORT USAGE
23 | © 2016 Software AG. All rights reservedMOST COMPLETE CLOUD OFFERING IN THE BPA MARKET
ARIS CLOUD LAUNCHES ARIS GRC & ARIS MOBILE
Empowers business users
independently from your IT
architecture
Combine the benefits of
mobility and cloud all over the
world and on any device
Benefit from the aligned
offering of ARIS BPA and GRC
in the private cloud
Get ARIS RESTful API / ARIS
Mobile cloud-ready
24 | © 2016 Software AG. All rights reserved.ENHANCED INTEGRATION BETWEEN ARIS BPA & GRC
ARIS RISK & COMPLIANCE MANAGER
Import master data from ARIS
to ARCM automatically without
generating a XML file
Employ script based reports
by using the ARIS Report
Server for definition
Draft!
Benefit from a closer
alignment by a reduced
amount of workflow actions
Save time and reduce error
rate by an improved exchange
of data
25 | © 2016 Software AG. All rights reserved.DECISION MODEL AND NOTATION
PREVIEW AVAILABLE IN ARIS 9.8 SR6
• Decision Model and Notation 1.1 released by OMG
• ARIS 9.8 SR6 provides in combination with a specific test license key 2 new model types
Decison requirements diagram Decision table
The implementation in 9.8 SR6 is still a preview. Software AG does not guarantee any the data migration to a later release.
26 |ARIS FOR SAP® SOLUTIONS AND SAP SOLUTION MANAGER
LEVERAGE THE NEW API FOR CONTINUED INTEGRATION
With the new SAP® Solution
Synchronization Manager 7.2, SAP will offer an
open API for BPA vendors.
Navigation
ARIS for SAP® ARIS will be the first vendor
API
Governance SAP Solution
Solutions to support this API.
Manager® 7.2
Collaboration
ARIS for SAP Solutions
UI-Integration capabilities will be secured
and new ones leveraged.
27 | © 2016 Software AG. All rights reserved.ARIS FOR SAP® SOLUTIONS AND SAP SOLUTION MANAGER
BI-DIRECTIONAL INTERFACE
Bi-directional
• Folder
• Scenario Uni-directional
• Process
• Branches
• Process Value chain diagrams,
Steps • Master data
Even-driven process chain,
• Transactions BPMN 2.0 • Organizational
• End-user units
roles • SAP system
• (Upload) landscape
Documents
• Customer
attributes
28 | © 2016 Software AG. All rights reserved. For internal use onlyFUTURE USE CASES OF ARIS IN SAP® SOLUTIONS
MIGRATION PATH - SAP SOLUTION MANAGER 7.2 WITH API
ARIS IS THESAP ®
Process Design
and Blueprinting
Training and
®
Go-Live of
SAP Solutions
TOOL OF CHOICE
Rollout and
Testing of
TO SECURE
SAP® Solutions
Run SAP ®
Solutions
SAP CUSTOMERS‘
API Interface to
INVESTMENTMigration
Script-based
SAP ® Solution from
Manager 7.2
IN BPA SM71 to SM72
29 | © 2016 Software AG. All rights reserved.WHAT‘S
32 |
NEXT?
© 2016 Software AG. All rights reservedSITUATION TODAY
ANALYSIS APPROACHES & CUSTOMER DEMANDS
Need for MORE BUSINESS VALUE
A more ATTRACTIVE VISUALIZATION
is mandatory
INTUITIVE & USER-FRIENDLY creation &
consumption is awaited
33 | © 2016 Software AG. All rights reserved. For internal use onlyARIS AWARE
NEXT GENERATION ANALYTICS
ARIS
Repository Feeds Dynamic Charts Queries - Spreadsheets Value by
CONTEXT
APG (fully integrated in ARIS)
CONTENT
PPM (out-of-the-box use cases
Dashboards Reports & templates)
GRC
XLS
ONLINE
External
sources
Documents (pdf, doc, ppt) - Magazines - Infographics
OFFLINE
34 | © 2016 Software AG. All rights reserved. For internal use onlyARIS AWARE
BUSINESS VALUE – THE CONTEXT
Innovative and story-telling visualization of KPIs and data analysis
seamlessly and fully integrated in ARIS Connect
35 | © 2016 Software AG. All rights reserved. For internal use onlyARIS AWARE
BUSINESS VALUE – THE CONTENT
CENTER OF EXCELLENCE
1 (Process Maturity & Model Quality) 5 RISKS & COMPLIANCE MANAGEMENT
2 ENTERPRISE ARCHITECTURE
6 PROJECT MANAGEMENT & STRATEGY
3 CUSTOMER EXPERIENCE MANAGEMENT 7 USER AND USAGE STATISTICS
4 PROCESS PERFORMANCE
36 | © 2016 Software AG. All rights reserved. For internal use onlyARIS AWARE PREVIEW
NFOGRAPHIC-STYLED ANALYSIS & DASHBOARD
PROCESS MATURITY & QUALITY
37 | © 2015 Software AG. All rights reserved. For internal use onlyARIS AWARE
BENEFITS AT A GLANCE
ARIS Aware allows you to:
• Get CLEAR INSIGHT even into complex
enterprises.
• Create a deeper understanding of your
daily business.
• Gain essential business advantages.
• Improve transparency to drive
better decisions.
38 | © 2016 Software AG. All rights reserved. For internal use onlyCO-INNOVATION PROCESS
CUSTOMER CENTRICITY AND DESIGN THINKING
Ensure viability, desirability and feasibility
Customer(s) Customer(s) Customer(s)
Initiate CCI Understand Define Generate Validate Create Validate Learn and
project customer(s) problem ideas ideas resolution resolution improve
Problem Feature(s) Customer
statement Acceptance
Reasons for Go /
(Tasks, Rating
No-Go Decision
Pains, Gains)
*Customer
Agreement
*Sales *Sales *Sales
Driven by Product Management Driven by Development
*Deal supporting projects
39 | © 2016 Software AG. All rights reserved. For internal use onlyHOW REFERENCES BENEFITS
BE INSPIRED BY THE OTHERS’ SUCCESS
ARIS is the 'single 20% reduction of IT Achieved end-to- SAP implementation Improved process
point of truth' for running costs end control of all projects are up to and IT system
Océ's processes our business 20-25 % faster transparency
processes
Process reusability Optimization of Saves approximately 30% BPA as foundation for
reduced process production and per rollout project implementation and
documentation times, production planning testing
resulting in lower costs
40 | © 2016 Software AG. All rights reserved.TAKE THE
AND
GO FOR
CHOOSE
SECURERIGHT YOUR
THE RIGHT
41 |
ARIS
SUCCESS
DIRECTION
IN THETOOL
DIGITAL AGEYOUR
42 |
TURN!
© 2016 Software AG. All rights reserved43 | © 2016 Software AG. All rights reserved.
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