Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid

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Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
Ireland in South Africa and the
Southern African Sub-Region
Embassy Pretoria Strategy
2017-2021
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
2   Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021        3

          ContEntS
          Summary                                                                                      4

          ChaPtEr 1: our ViSion for 2021 and BEyond                                                    6
          Embassy Logic Model

          ChaPtEr 2: our PEoPlE                                                                       10
          Serving Our People Abroad
          Connecting with the Global Irish Family

          ChaPtEr 3: our ValuES                                                                       13
          A Fairer World
          A More Just World
          A More Secure World
          A More Sustainable World

          ChaPtEr 4: our ProSPErity                                                                   19
          Deepening Engagement with Priority Markets
          Making the most of Our Competitive Advantage
          Sharing Our Culture

          ChaPtEr 5: our PlaCE in EuroPE                                                              22
          A Strong European Voice in the World
          Contributing to EU External Policies

          ChaPtEr 6: our influEnCE                                                                    24
          A Service Responsive to National and Global Changes and Challenges
          A Professional and Capable Workforce in a Positive Working Environment
          An Open and Accountable Mission Delivering Best Practice in Governance

          Annex 1: accounting for our Performance
          Annex 2: alignment of Strategy to the SdGs, ireland’s Africa Strategy, ireland’s Policy
                   for international development “One World, One Future” and its
                   “Framework for Action”
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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     SummARy
This Strategy sets out Ireland’s role in South Africa and other countries of accreditation in the sub-
region (Zimbabwe, Lesotho, Botswana, and Mauritius) over the five-year period 2017-2021.
                                                                                                                                                                                                                                          hoW WE Will Work                                                          and re-programme where necessary, to

                                                                                                                                                                                                                                               Strategic and systematic political and
                                                                                                                                                                                                                                                                                                                    ensure that they are optimally deployed and
                                                                                                                                                                                                                                          >
                                                                                                                                                                                                                                               public diplomacy. The Mission will use
                                                                                                                                                                                                                                                                                                                    able to deliver on outputs and outcomes. The
BaCkGround                         region reflects a fragile political                                                                     Nine outputs to be delivered:                                                                                                                                            Embassy will further develop evaluation and
                                   economy. Large sections of the                                                                                                                                                                              political and public diplomacy in countries of                       learning including an evaluation framework to
The Irish Government               population, by virtue of                                                                                                                                                                                    the region to promote Ireland’s interests,                           accompany the new Strategy.
established an Embassy in          ethnicity, gender, political                                                                                                                                                                                culture and values; to support Irish citizens
South Africa in 1994, following    persuasion or geography, are                                                                                                                                                                                resident in or visiting the region; and to                     nEW dirECtionS
the country’s transition to        marginalised and excluded                                                                                                                                                                                   demonstrate that Ireland is a good place in
democracy. The intervening         from accessing opportunities                                                                                                                                                                                which to do business, to study and to visit. On                >     Strengthened political, trade and development
                                                                                                                                           >                       An adept, prepared, consular
years have seen significant        and benefits in societies where                                                                                                                                                                             the basis of our values we will advocate for                         cooperation in the region, including a more
                                                                                                                                                                   service, well-placed to
expansion in the role of the       inequalities are deepening.                                                                                                                                                                                 human rights, gender equality, ending gender                         strategic and policy focused relationship with
                                                                                                                                                                   respond to change;
Mission. This has been                                                                                                                     >                       Irish diaspora informed,                                                    based violence and ensuring economic                                 South Africa.
influenced by the Department’s     What WE Will aChiEVE                                                                                                            supported and linked;                                                       growth is inclusive and equitable. Strategies                  >     In line with revised accreditations, considered
increased trade promotion          Our longer-term vision is                                                                               >                       Opportunities for Ireland’s                                                 will include enhancing links with key                                engagement with Botswana and regional
mandate, the growth of             reflected in our overarching                                                                                                    trade, investment, tourism                                                  stakeholders in Government, civil society and                        organisations, including the Southern African
consular work to serve the         goal: “ireland’s values and                                                                                                     and culture expanded;                                                       other spheres. Additional focal areas will                           Development Community (SADC).
large Irish community, the         interests applied to optimise                                                                                                                                                                               include our cooperation at multilateral and EU                 >     Scaled up engagement and investment in
integration of the previously      benefits for citizens of                                                                                                                                                                                    levels.                                                              Zimbabwe, in line with Ireland’s policy

                                                                                                                                                                                                                                               Strategy implementation informed by
separate Irish Aid programme,      ireland, South africa,                                                                                                                                                                                                                                                           commitment to engage in fragile situations.
and the review of Ireland’s        Zimbabwe and other                                                                                                                                                                                     >                                                                   >     Increased engagement with Irish State
African Embassy network and        countries of accreditation”.                                                                                                                                                                                evidence and learning. The Mission will                              Agencies to boost Ireland’s trade and
countries of secondary                                                                                                                                                                                                                         establish partnerships with highly regarded                          economic efforts.
                                                                                                                                           >                       Educational linkages,
accreditation.                         The Global Island                                                                                                           networks and cooperation                                                    academic and other institutions to provide                     >     Increased engagement with the Irish diaspora,
                                                                                                                                                                                                                                                                                                                    including through the provision of improved
                                       Ireland’s Foreign Policy for a Changing World

                                                                                                                                                                   increased;                                                                  access to robust evidence. Moving to a multi-
The work of the Embassy is                                                                                                                 >                       Effective channels for                                                      year strategy will require greater attention to                      consular services.
unique in its breadth across all                                                                               Global                                              political engagement and                                                    monitoring and tracking of results, and                        >     Deepened focus on inclusive development,
five themes of Ireland’s foreign                                                                               Irish
                                                                                                               Ireland’s Diaspora Policy
                                                                                                                                                                   influence in South Africa and
                                                                                                                                                                                                                                               allocation of increased resources to secure                          gender equality and human rights and their
policy - Our People, Our                                                                                                                                           regionally;                                                                                                                                      inherent connections.
                                                                                                                                                                                                                                               and strengthen capacity for this. Six monthly
                                                                                                                                           >                       Civil society’s capacity to
                                                                                                               March 2015

Values, Our Prosperity, Our                                                              RIALTAS NA hÉIREANN

                                                                                                                                                                                                                                               reports and Annual and Mid-Term Reviews will                   >     A more flexible and adaptable approach to
                                   Two outcomes to be achieved
                                                                                       GOVERNMENT OF IRELAND

Place in Europe and Our                                                                                                                                            promote good governance                                                                                                                          programme design and implementation that
                                                                                                                                                                                                                                               be essential to guide this whole-of-Embassy
                                   by 2021:
                                                                                                                                                                   and human rights improved;
Influence. The countries of                                                                                                                                                                                                                    Strategy. Careful selection of partners and the                      takes account of political realities and local
                                                                                                                                           >                       Opposition to Gender Based
engagement reflect a wide                                                                                                                                                                                                                      existence of quality expertise in the region will                    context.
                                   >   Strengthened environment for                                                                                                Violence and support for
range of political, economic,                                                                                                                                      GBV survivors strengthened;                                                 support these processes.                                       >     New relationships and partnerships built on
                                       Ireland’s citizens,
trade, consular and                                                                                                                                                                                                                                                                                                 the basis of Ireland’s commitment to realise
                                                                                                                                                                                                                                               Quality assured through robust oversight,
                                       diaspora, business, trade,                                                                          >                       Innovative health and
development issues and                 people-to-people and other                                                                                                  disability models targeting                                            >                                                                         the 2030 Agenda to meet the universally
                                                                                                                                                                                                                                               value-for-money and risk management.
challenges. There are an               linkages with South Africa                                                                                                  women and children;                                                                                                                              agreed Sustainable Development Goals
estimated 35,000 Irish passport        and other countries of                                                                              >                       Policy and practice focused                                                                                                                      (SDGs).
                                                                                                                                                                                                                                               Embassy structures will ensure that systems
holders in South Africa and a          accreditation;                                                                                                              evidence on regional conflict
                                                                                                                                                                   and humanitarian crises.                                                    are in place to implement and comply with
vibrant and growing diaspora
                                   >                 Enhanced enabling                                                                                                                                                                         policies, standards and procedures.
and Irish business community.
                                                     environment and space in                                                                                                                                                                  Management will ensure that risks are
South Africa is also an                                                                                                                    IRISH EDUCATED
                                                                                                                                                                                                                      One World,
                                                                                                                                                                                                                                                                                                                                       THE GLOBAL GOALS
                                                                                                                                           GLOBALLY CONNECTED
                                                     South Africa, Zimbabwe and
                                                                                                                                           AN INTERNATIONAL EDUCATION STRATEGY FOR IRELAND, 2016-2020

                                                                                                                                                                                                                                               proactively identified and assessed with
important hub for trade and                                                                                                                                                                                           One Future
                                                     the region to tackle                                                                                                                                                                      controls developed to ensure effective                                                  For Sustainable Developmet
investment in the region.                                                                                                                                                                                             Ireland’s Policy
                                                                                                                                                                  Succeeding
                                                                                                                                                                    Abroad                              Supportive
                                                                                                                                                                                                         National

                                                     exclusion, inequality and
                                                                                                                                                                                                        Framework

                                                                                                                                                                                                                      for International        mitigation. We will systematically review the
                                                                                                                                                                                                                      Development
                                                     denial of human rights,                                                                                                                                                                   allocation of human and financial resources,
Despite some progress and
                                                                                                                                                    Sustainable

                                                     including those of women
                                                                                                                                                     Growth in
                                                                                                                                                        ELT
                                                                                                                                                                                                         Globally
                                                                                                                                                                                                        Competitive
                                                                                                                                                                                                           HEIs

reduction in macro poverty                           and girls.
levels, the context across the
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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                                                                                                                         We believe that these interconnected outcomes and outputs, when achieved, will provide a strong foundation for the

ChaPtEr 1                                                                                                                future. A thriving southern Africa is fundamental for the security and prosperity of all Africans, as well as citizens of
                                                                                                                         Ireland and the world. Our people-centred vision is one of peaceful, inclusive, environmentally-sustainable societies;
                                                                                                                         where poverty, in all its forms, is eradicated; where everyone can share in prosperity; where human rights are
OUR VISION FOR 2021 AND BEyOND                                                                                           protected, gender equality realised; and where no-one is left behind. We will build on this vision for 2030 through
                                                                                                                         successive Mission Strategies that will embed Ireland’s role in SA and the region.

The purpose of this Embassy Strategy is to clearly articulate what we will do, how we will work,
                                                                                                                         What WE Will dEliVEr                                                To achieve outcome 2, we will deliver four
and what we will achieve to benefit citizens of Ireland, South Africa, Zimbabwe and other
                                                                                                                                                                                             mutually supportive outputs. Recognising the
countries of accreditation over the period 2017-2021 and how we will build towards progress for                          Across all our work we will bring a more structured                 strong role and importance of civil society we will
the future1.                                                                                                             approach to influencing and political diplomacy.                    provide support for them to be better able to
                                                                                                                         We will create more ‘Effective channels for                         deliver on their mandate. We will work
                                                                                                                         political engagement and influence in South                         collaboratively with other partners, donors, and
In 2011 the Government of Ireland launched                    We have much to offer, and benefit from, through
                                                                                                                                                                                             ensure ‘Civil society’s capacity to promote
                                                                                                                         africa and regionally’ both as an output in itself,                 joint mechanisms, particularly in Zimbabwe, to
Ireland and Africa: Our Partnership with a                    enterprise, trade and investment. Crucially, we
                                                                                                                                                                                             good governance and human rights is
                                                                                                                         and a means to deliver the other eight outputs.
Changing Continent. The Strategy highlighted                  understand that our prosperity, security and well-

                                                                                                                                                                                             improved’.
Ireland’s long-term commitment to Africa and                  being is influenced by global events and
                                                                                                                         To achieve outcome 1, we will deliver four linked
individual African countries, and the connections             interwoven with the rest of the world, including Africa.
                                                                                                                         outputs. The shifting and increasingly complex
between the different elements of the relationship
                                                                                                                         renewed ‘Adept, prepared Consular service,
                                                                                                                         context globally and in the region, requires a                      Given the extent and debilitating effects of gender
- political, development cooperation, inclusive               The Global Island: Ireland’s Foreign Policy for a

                                                                                                                         well placed to respond to changing contexts’ to
                                                                                                                                                                                             based violence, we will engage with a number of
                                                              to “make a distinctive and principled
growth, trade and investment. Six years on, the               Changing World provides clear priorities for Ireland
                                                                                                                                                                                             strategic partners and programmes in South
                                                              contribution to the collective international
Africa Strategy continues to underpin our
engagement with the Continent and will continue,                                                                         not only meet its traditional role but to have                      Africa, Zimbabwe and regionally. This will work to
                                                              effort to build a better world”. We believe that
with some updating, to shape our partnership over                                                                        contingency plans in place to protect Irish citizens                influence state and non-state actors to provide
coming years.                                                                                                            into the future.                                                    better coordinated, more comprehensive and
                                                              the Mission can contribute to positive change, but
                                                                                                                                                                                             ‘Opposition to Gender Based Violence and
                                                                                                                                                                                             accessible GBV response services to ensure that
                                                              we are also realistic. We have initiated an
                                                                                                                                                                                             support for GBV survivors is strengthened’.
Ireland can relate to many facets of southern                                                                            Building on current good practice of deepening
                                                              integrated whole-of-Embassy approach that
Africa. We identify with colonisation, struggle and                                                                      and cultivating diaspora networks within and
                                                              makes best use of our modest human and
                                                                                                                         across the different countries will lead to an ‘Irish
                                                                                                                         diaspora informed, supported and linked’.
liberation and have historic experience of famine             financial resources to build synergies across
and migration. We understand the scourge of                                                                                                                                                  Recognising the particular challenge of neglected
                                                              political, development, trade, community and
conflict and the dividends of peace. Ireland has in                                                                                                                                          health and rights of marginalised women and
                                                              consular work.

                                                                                                                                                                                             will invest in a small number of ‘Innovative health
recent years seen the positive impact brought                                                                            The Mission will step up its work to promote                        children across our countries of engagement, we
                                                             The change we want to see
                                                                                                                         to invest in and to visit. ‘Opportunities for                       and disability models targeting women and
about by changes in law that recognise the rights                                                                        Ireland as a good place with which to do business,

                                                                                                                         expansion of Ireland’s trade, investment,                           children’. These tactical relationships will
of all citizens, regardless of sex or gender orientation.    The Mission has identified two mutually reinforcing

                                                                                                                         tourism and culture’ in all countries will be
                                                             outcomes to be achieved in partnership with
On the economic side we have learned lessons                 countries of the region. (Fig 1)                                                                                                generate new and improved ideas, technologies
from our financial crises and recovery.                                                                                  realised by fostering and facilitating further                      and approaches and build evidence on what
                                                                                                                         linkages to strengthen networks and reduce                          works most effectively.
fig 1: outcomes by 2021                                                                                                  obstacles and restrictive legislation for Irish
                                                                                                                         business.                                                           Given that the region remains extremely vulnerable
                                      Enhanced
                                                                   Strengthened                                                                                                              to crises and shocks, including climate change,
                                 connectedness for                                                                       We will respond to the demand for skills and                        we will invest resources in regional capacity to
                                                                enabling environment
                                  Ireland’s citizens,
                                                                                                                         ‘Increased educational linkages, networks and                       support will produce ‘Policy and practice
                                                                    for inclusive                                        education, especially for youth, by creating                        research, monitor and report on the context. Our
                                 diaspora, business,
                                                                                                                         cooperation’ building on Ireland’s strong                           focused evidence on regional conflict and
                                                                development, gender
                                  trade, people-to-
                                                                                                                                                                                             humanitarian crises’. This will allow us to shape
                                                                 equality and human
                                  people and other                                                                       reputation and expertise in these areas. The
                                                                        rights
                                       linkages                                                                          Embassy will demonstrably and transparently                         and inform political responses, scale up
                                                                                                                         connect the skills requirements of South Africa                     humanitarian action if required, and keep our HQ-
                                                                                                                         with Ireland’s strategy on international education.                 level geographical, thematic and policy units well-
    This Strategy is based on ‘Ireland, South Africa, Zimbabwe and other countries of Accreditation: Directions Paper                                                                        informed.
    2017-2021, and a number of Embassy-led Context analysis Papers (available separately). The Directions Paper was
1

    approved by HQ Recommendations Meeting in December 2016.
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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    miSSion StratEGy loGiC modEl

            our PEOPLE               our VALuES      our PROSPERITy                          our PLACE IN EuROPE                                  our PLACE IN IRELAND

            APPROACHES ACROSS
            ALL OUTCOMES &
                                                     Goal
                                                     ireland’s values and interests are promoted to benefit
                                                     citizens of ireland, South africa, Zimbabwe and the southern
            OUTPUTS                                  african sub-region

                                                     outComES
                Strategic and systematic political
                                                     Enhanced connectedness for Ireland’s citizens, diaspora, business, trade, people-to-people and other
                and public diplomacy.                linkages, with South Africa and countries of accreditation.

                                                     Strengthened enabling environment for inclusive development, gender equality and human rights

                                                     outPutS
                Strategy implementation
                informed by evidence and learning.        1              2              3              4               5              6                7           8            9
                                                       An adept, Irish diaspora   Opportunities Educational     Effective      Civil society’s   Opposition to Innovative   Policy and
                                                       prepared,    informed,      for Ireland’s    linkages, channels for      capacity to         Gender     health and    practice
                                                       consular     supported         trade,     networks and    political        promote            Based      disability   focused
                                                     service, well and linked      investment, cooperation engagement               good         Violence and    models    evidence on
                robust oversight value-for-money,      placed to
                                                      respond to
                                                                                  tourism and
                                                                                      culture
                                                                                                   increased and influence
                                                                                                                in South
                                                                                                                                governance
                                                                                                                                and human
                                                                                                                                                  support for
                                                                                                                                                      GBV
                                                                                                                                                                targeting    regional
                                                                                                                                                               women and conflict and
                and risk management.                   changing
                                                       contexts
                                                                                    expanded                   Africa and
                                                                                                               regionally
                                                                                                                                    rights
                                                                                                                                 improved
                                                                                                                                                   survivors
                                                                                                                                                 strengthened
                                                                                                                                                                 children  humanitarian
                                                                                                                                                                              crises
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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ChaPtEr 2
OUR PEOPLE

SErVinG our PEoPlE aBroad                              The Embassy and our consular offices also
                                                       provide support and assistance to Irish citizens
There are an estimated 35,000 Irish citizens in        who find themselves in difficulty or distress.
South Africa, by far the largest Irish community on    Examples include issuing emergency travel
the continent. In Zimbabwe there are some 1,000        documents, assisting with medical evacuation and
Irish citizens. Lesotho, Botswana and Mauritius        repatriation of remains of Irish citizens, pursuing
have smaller Irish populations.                        the extradition of persons wanted in Ireland to
                                                       face serious charges, and liaising with the police in
Demand for consular services has increased             regard to homicide or other serious crimes
significantly over the past three years. Embassy       perpetrated against Irish citizens. The Embassy
Pretoria has one of the highest passport               has also developed crisis response plans to assist
workloads across the DFAT Mission system.              Irish citizens in the event of a major consular
                                                       emergency in our countries of accreditation.

                    Passports Processed                ConnECtinG With thE GloBal iriSh family
     3400                2012-2016
                                                       Ireland has a unique and important relationship
     3050                           3329               with its diaspora. Many people in the southern
                                           3240        African sub-Region identify strongly with their Irish
     2700    2586           2611                       heritage or have a connection with Ireland and
                     2407                              Irish culture.
     2350
                                                          The Irish nation cherishes its special   A
     2000                                                affinity with people of Irish ancestry    number
             2012    2013   2014    2015   2016          living abroad who share its cultural      of Irish    President and Sabina higgins celebrating with the Sa Gaels
                                                         identity and heritage”.
                                                         article 2, irish Constitution                         What we will do                                                           Embassy teams including documentation of
Substantial increases have also occurred on Visa
                                                                                                                                                                                         lesson learning from experience.
and Foreign Birth Registration (FBR) applications.
These trends are likely to continue, particularly on   Associations are active in the Embassy’s areas of       >    Provide support and protection to Irish
                                                                                                                    citizens travelling, living and working in South               >     Continue to strengthen customer-focused
FBRs where the worsening state of the South            accreditation including the Irish South African
                                                                                                                    Africa, Zimbabwe and other countries of                              consular services, systems and standards on
African economy and uncertainties over “Brexit”        Association (ISAA) which has Chapters in Gauteng
                                                                                                                    accreditation in a context of increasing                             the basis of evidence, regular monitoring of
mean that more South Africans are seeking to take      (Johannesburg/Pretoria), KwaZulu-Natal (Durban)
                                                                                                                    complexity and security risk.                                        targets and customer satisfaction ratings.
advantage of their Irish citizenship entitlements.     and Western Cape (Cape Town), the Irish
                                                       Association of Mashonaland in Zimbabwe, the
The Embassy also maintains a small consular            Business Ireland Southern Africa network (BISA),        >    Place the welfare of Irish citizens and their
liaison office in Cape Town to serve the large Irish   the SA Gaels (a Gaelic Games organisation) and               families at the heart of our consular response.                >     Ensure safer, more secure accommodation at
population there. The Honorary Consul in Harare        the Irish Missionary Community.                              focusing on those most in need.                                      the Embassy and in Cape Town for our staff
                                                                                                               >    Regularly review and update crisis response                          and consular customers.
                                                       What we will deliver
and his asssitant also provide consular services to
Irish citizens in Zimbabwe as well as those who                                                                     plans for each country.
wish to visit Ireland for business, study or tourism                                                                                                                               >     Pro-actively liaise with Consular and Passport
purposes. The Honorary Consuls in Gaborone and                                                                 >    Build our evidence and analysis of the                               Divisions at HQ to implement new strategies
                                                       an adept, prepared, consular service, well
Maseru will provide similar services to Irish                                                                       multiple aspects of insecurity in the region.                        to enhance consular and passport services.
                                                       placed to respond to changing contexts
citizens in Botswana and Lesotho respectively.                                                                 >    Build capacity for crisis response within
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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ChaPtEr 2                                                                                                                    ChaPtEr 3
OUR PEOPLE                                                                                                                   OUR VALUES

                                                                                                                             a fairEr World (PoVErty and inEquality)                             Countries of secondary accreditation are no less
                                                                                                                                                                                                 complex. Zimbabwe has experienced political and
                                                                                                                             While extreme poverty has declined, the southern                    economic decline. Lesotho, small, mountainous,
                                                                                                                             African sub-region continues to face significant                    and completely landlocked by South Africa, is a
                                                                                                                             disparities in levels of poverty and inequality. In                 least developed country in which about three-
                                                                                                                             South Africa this is made worse by the legacy of                    fourths of the people live in rural areas and engage
                                                                                                                             apartheid. Across the region unemployment is                        in subsistence agriculture. Mauritius, by contrast
                                                                                                                             high, particularly among young people in the 15-                    is relatively stable, continues to register positive
                                                                                                                             24 year-group. Additionally there is a mismatch                     growth and benefits from a strong service and
                                                                                                                             between skills available and those the economy                      tourism industry. Botswana, despite continued
                                                                                                                             requires for growth.                                                economic growth, faces high levels of poverty and
                                                                                                                                                                                                 inequality, as well as low human development
                                                                                                                             Women are more likely to be unemployed than                         indicators. Unemployment has remained
                                                                                                                             men. Linked closely to unemployment and income                      persistent and as a consequence, income
                                                                                                                             inequality is a skewed spatial development with                     inequality is among one of the highest in the
                                                                                                                             poor infrastructure and few work opportunities for                  world.
irish South african association (Cape town Chapter) celebrating St. Patrick’s day
                                                                                                                             rural people. As a result, the sub-region is
                                                                                                                             experiencing massive movement of people to
>     Deepen engagement and cultivate Irish                         >     Conduct a mapping in 2017, in conjunction          urban centres, particularly in South Africa, in
      diaspora networks with those who are Irish, of                      with the Honorary Consul in Gaborone, to           search of a better life.
      Irish descent or have a connection to Ireland.                      better understand the context and needs of
                                                                          the Irish community in Botswana.

                                                                    >     From a public diplomacy perspective, seek to
                                                                          build better linkages with media, to increase
                                                                          our social media presence and public
                                                                          outreach and to boost the Embassy’s profile
                                                                          among both the international community and
                                                                          other stakeholders in countries of
                                                                          accreditation.

                                                                    >     Continue to work with diaspora groups to
                                                                          build their capacity to become robust
irish diaspora informed, supported and linked                             organisations that can provide support and
>     Link, in an inclusive way, with people who                          services and use resources effectively.
      wish to maintain a connection with Ireland,
      and with each other.                                          >     Pilot an initial phase of Alumni Associations in
                                                                          2017, building on the Kader Asmal Fellowship
>     Support a wide range of activity in South                           and Irish Aid Fellowship Training Programme.
      Africa and the region designed to build on and
      develop two-way diaspora engagement and                       >     Engage in ongoing review, including building
      engage with diaspora in order to benefit from                       evidence from southern Africa, to effectively
      their particular insights.                                          implement the Government of Ireland’s
                                                                          Diaspora Policy.                                   Sonke Gender Justice (Embassy Partner) conducting community mobilisation on gender based violence
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
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ChaPtEr 3
OUR VALUES

                                                                                                                           In Zimbabwe and South Africa the uncertainties                      destabilisation. Migration impacts are felt
                                                                                                                           around the transition of power and further                          northwards and southwards, generating increased
                                                                                                                           economic deterioration is leading to growing                        xenophobia and human rights violations. Crisis
                                                                                                                           social unrest. This in turn has led to an                           response has strengthened in the region but
                                                                                                                           accompanying increase in violations of human                        remains largely externally driven and insufficiently
                                                                                                                           rights, a shrinking of the democratic space and                     evidence-based.
                                                                                                                           rejection of the principles of good governance.
                                                                                                                                                                                               The Embassy has limited funds to help support
                                                                                                                           The state of governance in Zimbabwe is becoming                     responses to these challenges but it will assist
                                                                                                                           more and more exclusionary and the space for                        through making available, to key stakeholders and
                                                                                                                           civil society will continue to shrink as internal                   players, insightful and timely information to guide
                                                                                                                           political dynamics subsume the State. This                          planning and actions. It will also use political and
                                                                                                                           complex political environment and the                               public diplomacy to promote, to partner
                                                                                                                           unpredictable and often opaque nature of policy                     governments, regional policies over narrow
                                                                                                                           making, represents a real challenge for the                         national interests; and to point out inherent
                                                                                                                           Embassy as we seek ways to influence and                            contradictions in objectives or policies that might
                                                                                                                           engage constructively.                                              have a detrimental effect on sustainable
                                                                                                                                                                                               development and thus on current or future
                                                                                                                           a morE SuStainaBlE World                                            generations.
                                                                                                                           The countries of engagement are part of a volatile
                                                                                                                           and fragile region in terms of political, economic                     PartnEr ProfilE: inStitutE
                                                                                                                           and environmental interconnectedness. Impacts                          for SECurity StudiES (iSS)
lGBti rights activist Panti Bliss visits South africa in 2017 with the support of Embassy Pretoria                         include forced migration, increased GBV, hunger
                                                                                                                           and epidemics.
                                                                                                                                                                                                   In line with the Department’s focus on building a
a morE JuSt World (human riGhtS,                                     their male peers to become infected reflecting                                                                                more secure and fairer world, the Embassy’s new
                                                                                                                           The Southern African Development Community                              strategy will include a partnership with the Institute
GEndEr inEquality)                                                   women’s biological, social and economic
                                                                                                                           (SADC) has identified a range of environmental                          for Security Studies (ISS). ISS is an African
South Africa has one of the most progressive                         vulnerability. However, a gap remains with regard
                                                                                                                           and sustainable development challenges that                             Research and Policy Institute working to improve
constitutions in the world where a broad range of                    to the generation and application of evidence of
                                                                                                                           persist despite progress made in environmental                          governance, human rights and human security in
human rights are enshrined but challenges in                         the risks of the intersectionalities of HIV, gender
                                                                                                                           management by countries of the region. These                            Africa. With offices in Pretoria, Dakar, Addis
implementation remain. Gender inequality and                         inequality and human rights violations.                                                                                       Ababa and Nairobi and an extensive network of
                                                                                                                           include land degradation, deforestation, loss of
GBV remain serious challenges. Countries of the                                                                                                                                                    staff based all over Africa, the Institute works
                                                                                                                           biodiversity, pollution, inadequate access to clean
sub-region are in general deeply patriarchal                         a morE SECurE World (PolitiCal                                                                                                closely with the African peace and security
                                                                                                                           water and sanitation services, and poor urban
societies where social norms legitimise male                         EConomy, SECurity and fraGility)                                                                                              architecture including the African Union, SADC and
                                                                                                                           conditions. It recognises that the poor, in
dominance over women and girls. One insidious                                                                                                                                                      ECOWAS, providing technical assistance and
                                                                                                                           particular, are victims and unwitting agents of
example of this is the prevalence of gender based                    Southern Africa is relatively more secure and                                                                                 capacity building in the field of human security.
                                                                                                                           environmental degradation.                                              The 5 year partnership between the Embassy and
violence (GBV), a violation of women’s human                         peaceful than other regions of the continent.
                                                                                                                                                                                                   ISS is aimed at building civil society’s capacity to
rights, which is endemic and manifests in multiple                   However, South Africa is seeing disruption and        The chronic nature of crisis perpetuates and                            improve good governance and human rights and
ways.                                                                protest increasing, particularly within the student   deepens communities’ vulnerabilities, and this is                       includes the provision of tailored research and
                                                                     population and in local communities around            worsened by climate change as witnessed by the                          analysis, strategic convening of stakeholders and
Despite progress in treatments the prevalence of                     service delivery. The economy, political                                                                                      policy advice to the Embassy, other Irish
                                                                                                                           recent impact of El Niño. This chronic crisis had a
HIV remains a concern. For example, women 14-                        accountability, corruption and racism continue to                                                                             Embassies in Africa and the wider Department.
                                                                                                                           knock-on effect in areas such as security, trade
24 years are four to eight times more likely than                    dominate political discourse.                         and economics, as well as further regional
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
16                                                                                                             Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                           17

ChaPtEr 3
OUR VALUES

What we will deliver                                                                                                                                                               >     In Zimbabwe support UN approaches to
                                                         PartnErShiP modEl                                         PartnEr ProfilE                                                       enhance the protection of women and girls
                                                         ZimBaBWE — tranSParEnCy,                                  thE CEntrE for SExualitiES,
Civil society capacity to promote good                                                                                                                                                   against sexual and gender-based violence
                                                         rESPonSiVEnESS,                                           aidS and GEndEr (CSa&G) at
governance and human rights improved                                                                                                                                                     exacerbated by political transition, conflict
                                                         aCCountaBility, and CitiZEn                               thE uniVErSity of PrEtoria
opposition to Gender Based Violence and                                                                                                                                                  and humanitarian crisis.
                                                         EnGaGEmEnt (traCE) fund
support for GBV survivors strengthened
                                                                                                                   In response to fragmentation in sectors and
                                                         The TRACE programme is a multi-donor                                                                                      innovative health and disability models
                                                                                                                   challenges in making visible the experience of

What we will do
                                                         mechanism which aims to enhance state                     grassroots practice, all funded partners who work               targeting women and children

                                                                                                                                                                                   What we will do
                                                         accountability and build democratic space.                on social justice, human rights and gender will be
>    Expand our efforts to promote good                  The overall goal of the programme is to empower           supported by the CSA&G to strengthen their
     governance, democratic processes, rule of           citizens to hold the Zimbabwean state to account          practice and influence. Fresh ways of critically                >     Based on our values, identify niche areas for
                                                         for its use of resources and its respect for human        engaging with and generating evidence, will allow                     Ireland’s support to health and disability
     law and protection of human rights through
                                                         rights and democratic principles. This is done            partners to better capture and make visible
     better linking our development funding with                                                                                                                                         innovation where we can add value and build
                                                         through the provision of financial and technical          learning from practice. Over the five years of the
     strong political and public diplomacy.                                                                                                                                              wider learning for adaptation and scale-up.
                                                         support to civil society organisations across a           Strategy this initiative will contribute to cross
                                                         number of thematic areas and strategic                    border and South-South cooperation (starting with
>    In line with Ireland’s commitment to civil          interventions.                                                                                                            >     In line with our commitment to the neglected
                                                                                                                   SA and Zimbabwe). Building and promoting
     society, strengthen efforts across all of our                                                                 southern-led knowledge will help shape responses
                                                                                                                                                                                         health and rights of women and children,
     work to create and maintain a safe and              The programme is a consultative harmonised                on complex and interlinked issues such as gender                      identify targeted areas of unmet need.
     enabling environment for civil society actors.      approach between donors, the Secretariat,                 based violence, HIV and human rights in ways that
                                                         partners and other actors, and is implemented             can qualitatively inform policy dialogue and                    >     Focus attention on critical gaps in health
>    In recognition of the growing complexity            through a grant making and partnership process. It        practical decision-making.                                            system strengthening of maternal, neo-natal
                                                         encourages innovation, coalition building and                                                                                   and child health services; sexual and
     across all countries of Ireland’s accreditation
                                                         collaborative approaches within civil society and
     support in-depth and comprehensive                                                                                                                                                  reproductive health of adolescents; and GBV
                                                         between civil society and the private sector,
     analyses on changing context and trends.                                                                                                                                            and HIV intersections.
                                                         professional associations, and religious bodies, in   >     Direct our efforts in both SA and Zimbabwe,
                                                         order to achieve collective action.
                                                                                                                     towards better GBV sector coordination and                    >     Advocate for a focus on prevention and the
>    As the strategy evolves, adapt funding
                                                                                                                     strengthened analysis that can contribute to                        need to address root causes of poor health
     mechanisms to respond to new priorities
                                                                                                                     improved service delivery.                                          and disability including poverty, inequality and
     (including the role of women in peace and
     security and Fellowship opportunities on          opposition to Gender Based Violence and                                                                                           human rights violations.
     peace, security and human rights).                support for GBV survivors strengthened                  >     In SA work with a smaller number of strategic
                                                                                                                     partners who are well positioned to influence
                                                       What we will do
                                                                                                                                                                                   >     Target vision and preventable blindness (as
                                                                                                                     and achieve results within the sector including                     one of the most common disabilities
>    Scale up our visibility and resources in
                                                                                                                     in improved coordination and impact.                                experienced in South Africa) with a particular
     Zimbabwe; promote a more democratic and           Support partners and programmes in SA,
     rule of law based governance structure (also      Zimbabwe and the region to use analysis and                                                                                       focus on children and young people.
     beneficial for the Irish community and more                                                               >     Across all of the countries of accreditation,
                                                       evidence to translate into application of best
     supportive of future economic investment).                                                                      including SA, Lesotho and Zimbabwe, engage                    >     Promote increased incorporation of conflict-
                                                       practice on what works to tackle GBV.
                                                                                                                     with EU Steering Committees on Gender.                              sensitive and longer-term development
                                                                                                                                                                                         approaches to achieve health outcomes in
                                                                                                               >     Identify opportunities which new                                    protracted crisis.
                                                                                                                     accreditations will bring to engage with
                                                                                                                     regional institutions on gender equality and
                                                                                                                     GBV.
Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021 - Irish Aid
18                                                                                                                Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                       19

ChaPtEr 3                                                                                                         ChaPtEr 4
OUR VALUES                                                                                                        OUR PROSPERITy

                                                             >   Support the capacity of regional structures on   dEEPEninG our EnGaGEmEnt With                                       Enterprise Ireland (EI) opened a regional office in
     PartnErShiP modEl                                           preparedness, early warning and mitigation       Priority markEtS                                                    Johannesburg in February 2012 and currently has
     thE hEalth dEVEloPmEnt                                      through support to assess, track and report                                                                          in excess of 300 Irish clients exporting to Africa,
     fund (hdf) in ZimBaBWE                                      on current and evolving conflict, climate        South Africa has the largest economy in the Sub-                    about 200 of which export to South Africa.
                                                                 change, and humanitarian crises.                 Saharan region. It has an important role in building                The Johannesburg office covers all of Sub-
                                                                                                                                                                                      Saharan Africa. EI has also established a local
     the New Deal Principles for Engagement in
     The HDF in Zimbabwe is a model consistent with                                                               economic stability in the region, including through
                                                             >                                                    its membership of BRICS and the Southern                            presence in Nigeria (Lagos) and Kenya (Nairobi).
     Fragile States and the Stockholm Declaration
                                                                 Position the Mission in regional dialogue,

     on Addressing Fragility and Building Peace in a
                                                                 highlighting obligations to tract progress       African Development Community (SADC).                               Ornua (formerly the Irish Dairy Board) established

     Changing World.
                                                                 towards the Sustainable Development Goals,                                                                           a packing, storage and delivery base in Port
                                                                 to address stresses and shocks, to protect       Irish companies currently provide direct                            Elizabeth in 2013 to service markets in South
     Zimbabwe had a highly effective health system in            the most vulnerable, and to leave no one         employment to some 13,000 local workers in                          Africa, Nigeria, DRC and elsewhere in Africa.
     the 1980s and 1990s but recent political and                behind.                                          South Africa.2 Exports in goods from Ireland to                     The IDA makes regular visits to explore regional
     economic challenges have undermined this                                                                     South Africa totalled €229m in 2016. Imports of                     opportunities for inward investment.
     system, causing it to deteriorate to a near-collapse                                                         goods from South Africa in the same period were
                                                             >   Support the UN system (through OCHA) to
     state. The Health Transition Fund (HTF) established
                                                                 enhance the evolving and exceptional             €93m. The most recent figures available from 2015                   The Embassy has established a Local Market
     in 2011, and its successor the Health Development
                                                                 potential of South Africa to be a humanitarian   show that exports of services to South Africa                       Access Team which is chaired by the Ambassador.
     Fund (HDF) 2016–2020, are Multi-donor pooled
     funds. Managed by the UN (UNICEF and UNFPA)                 hub for the region.                              totalled €944m with imports of services from                        The Embassy Team works closely with the State
     the HDF uses development aid in more innovative                                                              South Africa of €206m.                                              Agencies, in particular Enterprise Ireland, to
     ways to better respond to protracted health crises,     >   In line with our new accreditation to SADC,
     fund health systems and scale-up interventions in           identify opportunities to enhance coordination
     an otherwise politically and fiscally risky                 and cooperation and strengthen oversight and
     environment. Donors include Irish Aid, DfID, EU,            response capacity of the SADC humanitarian
     Sweden and GAVI (Global Alliance for                        response (promoted through OCHA).
     Vaccinations). This innovative process is
     underpinned by a strong analysis of risk, robust risk
                                                             >   Raise the profile and leverage support for
     mitigation and a sense of solidarity and trust
     among partners.                                             better evidence at EU, Heads of Mission and
                                                                 Cooperation meetings and other fora. The
                                                                 Institute of Security Studies assistance in
                                                                 providing timely evidence to the Mission and
Policy and practice focused evidence on                          its partners will help in this regard.
regional conflict and humanitarian crises

What we will do
                                                             >   Support analysis that identifies and addresses
                                                                 the needs of internally displaced persons
>      In line with Ireland’s commitment to the World            (IDPs) and refugees which can enhance the
       Humanitarian Summit outcomes advocate for                 self-reliance of refugees, IDPs and host
       a long-term view among all partners on                    communities to deal with the challenges.
       prevention and addressing root causes,
       increasing political diplomacy for prevention
       and conflict resolution, and bringing
       humanitarian, development and peacebuilding
       efforts together.                                                                                          ambassador macGabhann at the opening of Shanahan Engineering’s new offices in Johannesburg.

                                                                                                                  2
                                                                                                                      QK Meats, Kerry Foods, Glanbia, ESB International and Mainstream Renewable Power are among the most prominent Irish
                                                                                                                      companies who are currently operating in the South African Market.
20                                                                                                                  Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                                 21

ChaPtEr 4
OUR PROSPERITy

further Ireland’s economic objectives and to assist                                                                 What we will deliver                                                >     Deliver a more responsive, differentiated
EI to achieve its business objectives in the Region.                                                                opportunities for ireland’s trade, investment,                            Fellowship programme for South Africa,
It also supports individual Irish companies who are                                                                 tourism and culture expanded                                              Zimbabwe, Lesotho and the region.

                                                                                                                    What we will do
already established in the Southern African market
or who are trying to enter that market.                                                                                                                                                 >     Provide support for the development of new
                                                                                                                    >    Increase dialogue with other Irish Missions in                       Alumni Associations.
Embassy Pretoria was instrumental in the                                                                                 Africa, including with Commercial Attaches,
establishment of Business Ireland Southern Africa                                                                        where these exist; with the new Africa Unit,                   >     Strengthen existing, as well as develop new,
(BISA), a business network for promoting and                                                                             and with the Trade and Economic Division.                            mutually beneficial educational linkages,
assisting business interests and relationships                                                                                                                                                networks and cooperation which have the
between South Africa and Ireland, as well as in the                                                                 >    Diversify Ireland’s trade profile in the wake of                     potential to link in with Irish business in South
region more broadly. There are chapters in                                                                               the British referendum. Partners such as the                         Africa and the region.
Johannesburg, Durban, and Cape Town in South                                                                             IDA have identified as a key target South
Africa and in Harare, Zimbabwe. In 2016 a new                                                                            African investors seeking to exit an uncertain                 >     Strengthen linkages between local technical
chapter was established in Maputo. The Embassy                                                                           South African economy;                                               and vocational training colleges in creating
is also assisting BISA in exploring the possibility of                                                                                                                                        opportunities for employment for young
establishing a BISA Chapter in Mauritius.                                                                           >    Build relationships with political and private                       people, the Department of Higher Education
                                                                                                                         sectors actors from all sides, to attract                            and Training in South Africa and where
makinG thE moSt of our ComPEtitiVE                                                                                       business and investment in Ireland and to                            possible, educational institutions in Ireland.
adVantaGE                                                                                                                promote Ireland as a place to do business, to
                                                                                                                         study or to visit. This will be achieved through                   PartnEr ProfilE
The Embassy encourages South African investors                                                                           the ongoing relationship with DIRCO but will                       intErnational youth
to look on Ireland as the gateway to an EU market                                                                        also include working with the Department of                        foundation (iyf)
of 500 million consumers. Regional awareness is                                                                          Agriculture on regulatory issues for food
raised on the fact that global firms continue to                                                                         market access and the Department of Home
make Ireland their choice to set up operations to                                                                        Affairs on trade-related issues such as visa policy.               This partnership evolved from findings of a youth
reach the European market and there has been                                                                                                                                                Labour Marker Survey (that showed young people,
notable success to-date.                                                                                            >    In Mauritius develop institutional linkages                        both men and women, on artisan/trade training
                                                                                                                         between economic and regulatory agencies                           pathways lacked the attitudes, behaviours and
The uncertainties arising from the UK’s decision to                                                                                                                                         work-readiness skills necessary to access and
                                                                                                                         which has been proposed by the Mauritius
exit the EU, together with the poor economic                                                                                                                                                succeed in apprenticeships and employment).
                                                                                                                         authorities.
                                                                                                                                                                                            The Embassy supported a pilot in 2015/16 to
outlook in this Region, has led to leading Southern
                                                                                                                                                                                            deliver the iyf Passport to Success curriculum in
African companies looking elsewhere for                                                                             Educational linkages, networks and                                      the TVET (Technical Vocational Education &
investment opportunities. To this end, the                                                                          cooperation increased                                                   Training) system at the College of Cape Town. The
Embassy is actively engaging with and assisting
                                                                                                                    What we will do
                                                         the nelson mandela Statue in Johannesburg, South africa,
                                                                                                                                                                                            pilot was a huge success. In 2017 the Embassy
                                                         joins tourism ireland’s Global Greening, to celebrate
IDA in making connections and building a platform                                                                                                                                           provided support for a ‘Planning for Scale and
                                                         St Patrick’s day 2016.
on which to engage with potential investors.                                                                        >    Work with Enterprise Ireland and with                              Sustainability’ phase. This will translate into a 5-
                                                                                                                         individual institutes of Higher Education to                       year programme of support over the timeframe of
                                                                                                                         attract students from South Africa and other                       the Strategy that will ensure Colleges, in addition
                                                                                                                                                                                            to providing technical courses, also build the ‘soft’
                                                                                                                         countries of accreditation to study and
                                                                                                                                                                                            skills required by disadvantaged young people to
                                                                                                                         research in Ireland.
                                                                                                                                                                                            participate effectively in the workplace.
22                                                                                                             Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                                    23

ChaPtEr 5
OUR PLACE IN EUROPE

a StronG EuroPEan VoiCE in thE World                    through the HoMs meetings and in Zimbabwe              What we will deliver
                                                        through EU Development and Political Counsellor
The EU remains fundamental to our interests, to         meetings.                                              Visible and influential engagement in the Eu
our security and prosperity, and to the well–being                                                             in South africa and other countries of
of the Irish people. The Africa Strategy states that    The Embassy works closely with the Africa Unit         accreditation

                                                                                                               What we will do
‘Ireland will continue to use its position within the   and Ireland’s delegate to the Africa Working Party
EU to support a focus on the needs of the poorest       (COAFR) to ensure Ireland’s views are inputting
and most vulnerable, especially in sub-Saharan          into all discussions of relevance to us. The
Africa. We are committed to playing a more active       Embassy reports on political developments, most        >    Promote good governance, support for
role in regard to EU policy on Africa in the future’.   often in South Africa and Zimbabwe and                      democratic processes, the rule of law, and the
                                                        occasionally on developments in DRC. The aim is             protection of human rights in all political
The European Union is of fundamental importance         to keep both HQ and our delegate to COAFR                   dialogue and EU fora.
for Ireland in all areas of our membership. The         informed and to ensure the views of the Embassy
Embassy engages across the broad agenda of EU           are communicated back to HQ in advance on              >    Respond to requests for input to the Desk,
decision-making at country level to safeguard and       important discussions on the COAFR agenda.                  Perm Rep Brussels (COAFR and PSC)
promote the interests of Ireland and to shape the       Reporting and political analysis on South Africa            ensuring that positions developed and
EU and its global engagement.                           and Zimbabwe is done in real time.                          priorities are informed by local and country                   ambassadors liam macGabhann (ireland) and Phillippe van
                                                                                                                                                                                   damme (European delegation, Zimbabwe) on the occasion of the
                                                                                                                    level perspectives.                                            signing of the agreemnt for co-location of irish aid at the Eu
ContriButinG to Eu ExtErnal PoliCiES at                 The main areas of EU support in the region are                                                                             delegation office in harare, accompanied by Eu and irish aid staff
Country lEVEl                                           trade and regional integration and support for         >    Actively engage in the development of EU
                                                        regional political cooperation and capacity                 strategies for South Africa and other countries
The EU relationship with South Africa is at the         building for the SADC Secretariat. Priorities               of accreditation.                                              >     Ensure direct engagement by the
level of a “Strategic Partnership”- one of only 10      identified for Africa-Europe partnership in                                                                                      Ambassador, with other HoMs, to influence
such relationships the EU maintains with third          upcoming years resonate well with those of                                                                                       political reports which are sent back to
                                                                                                               >    Take the lead, where appropriate, in drafting
countries, and as such is the prism through which       Ireland i.e. more resilient states and societies and                                                                             Brussels.
                                                                                                                    sections of EU policy, in line with our values
Ireland can seek to exert most influence on and on      creation of more and better jobs, especially for
                                                                                                                    and priorities.
behalf of South Africa. Embassy Pretoria                youth. Embassy Pretoria will work to ensure that                                                                           >     Promote, with other Member States, the
participates in a number of EU meetings at HoM          women’s and girls’ rights are not lost but are a                                                                                 positive value of EU and SADC economic
and counsellor level (Political, Cultural,              major focus in these endeavours and that growth                                                                                  agreements.
Development, Economic, Trade and Consular) in           policies prioritise cohesive inclusive economies
South Africa. Engagement in Lesotho is mainly           and societies, rather than short term gains.
24                                                                                                                Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                                    25

                                                                                                                        EmBaSSy StruCturES and funCtionS

ChaPtEr 6                                                                                                             local market team
                                                                                                                      Head of Mission (Chair)
                                                                                                                                                                                                            Systems and operations team
                                                                                                                                                                                                            Operations Manager (Chair)

OUR INFLUENCE                                                                                                         Trade Diplomat
                                                                                                                      Enterprise Ireland Representative
                                                                                                                                                                                                            Administration Diplomat
                                                                                                                                                                                                            Head of finance
                                                                                                                      Representatives from other State Agencies                                             Systems and Audit Advisor
                                                                                                                      Builds Bi-lateral trade relations                                                     develops and disseminates processes and
                                                                                                                      monitors planning, implementation and                                                 systems for ensuring results, value for
                                                                                                                      achievements of Embassy’s trade                                                       money and staff performance; monitors
a SErViCE rESPonSiVE to national,                        >   The Embassy will use political engagement                Promotion Work
                                                                                                                                                                       Senior management team
                                                                                                                                                                                                            and tracks overall budget expenditure;
                                                                                                                                                                       HoM (Chair)
rEGional, and GloBal ChanGES and                             with selected partners, including the EU, to                                                              All Diplomatic staff
                                                                                                                                                                                                            Supports staff welfare
ChallEnGES                                                   increase visibility for, and to promote, Ireland’s
                                                             values and interests consistently and                                                                     decision-making forum;
                                                                                                                      Consular team                                                                         development Co-operation team
                                                                                                                                                                       defines and guides overall
The span of this Strategy 2017-2021 will be a                appropriately across all of the Embassy’s work.          Consular Diplomat (Chair)
                                                                                                                                                                       Policy & Strategy
                                                                                                                                                                                                            Development Diplomat (Chair)
                                                                                                                      Consular Officers                                                                     Programme Managers/Officers
period prone to major global challenges which,           >   Strengthen Ireland’s political engagement                Operations Manager
                                                                                                                                                                       Supervises Embassy Work
                                                                                                                                                                                                            Systems and Audit Advisor
while unpredictable, will be certain to impact at            with, and in, South Africa, Zimbabwe,                                                                     and Performance
                                                                                                                      Systems and Audit Advisor & Finance Manager                                           Head of Finance
national and local levels across southern Africa.            Lesotho, Botswana and Mauritius; recognising             monitors quantity and quality of consular                                             manages and monitors planning,
                                                                                                                                                                       risk sub-committee
                                                                                                                      workload; develops ways to improve                                                    implementation and achievements of
The threat of a less cooperative, more inward-               that different approaches to engagement will             efficiency and effectiveness of customer
                                                                                                                                                                       oversees implementation
                                                                                                                                                                                                            Embassy’s development Cooperation
looking world also creates the need to address               be required in each area in accordance with                                                               of risk policy; monitors,
                                                                                                                      services; identifies opportunities to better                                          Programme
                                                                                                                                                                       reviews and reports on
global risks (economic, environmental,                       the specific context.                                    capture customer satisfaction
                                                                                                                                                                       Embassy risk register                tracks and monitors the development budget
geopolitical, societal and technological) and the        >   Scope opportunities and challenges in                                                                     (including security)
                                                                                                                                                                       Political sub-committee
interconnections between them.                               engaging directly with SADC and other
                                                                                                                      Whole of Embassy team                            monitors progress on                 Public diplomacy and Communications team
                                                             regional bodies and adapt strategy                       Head of Mission (Chair)                          bi-lateral political                 Communications Lead (Chair)
As we commence this new Strategy top global                  accordingly.                                             All staff – quorum requires one member of        relationships                        Representative of each of the teams
                                                                                                                      each Embassy Team to report;                                                          develops ways to promote a positive
risks include:                                           >   Apply an increasingly regional lens in our
                                                                                                                      regularly updates on progress indicators                                              Embassy image (delivering ireland’s
                                                             dialogue and interventions such that                     and targets                                                                           foreign Policy);
     1.   Rising income and wealth disparity
                                                             opportunities for increased regional security,                                                                                                 identifies methods to better communicate
     2.   Changing climate                                                                                                                                                                                  and connect externally (including with the
                                                             economic integration and environmental
     3.   Increasing polarisation in societies                                                                                                                                                              irish diaspora)
                                                             management are recognised and promoted.
     4.   Rising cyber dependency
                                                         >   Build support for Ireland’s candidacy to the

                                                                                                                  How we will work
The situation in Africa is further complicated with          UN Security Council in 2020. Awareness will
                                                             be fostered amongst countries of                                                                                                 effectiveness of customer services.
                                                                                                                                                                                            3 The development Cooperation team
43% of the population under age 15. This ‘youth
                                                             accreditation, about Ireland’s support for           >      In close collaboration with the Africa Unit,
bulge’ has the potential to evolve into a workforce
                                                             global, regional and national security                      DCD Policy Unit and wider divisions of the                           plans, implements, and monitors Ireland’s
that helps drive Africa’s growth, or alternatively
                                                             frameworks, of the contribution Ireland has                 Department including Consular, Trade,                                development cooperation in line with
into large groups of dissatisfied and disaffected
                                                             made to the UN in areas such as                             Finance, and Evaluation and Audit.                                   Ireland’s international development policy
youth.
                                                             peacekeeping, disarmament, development               >      Through active implementation of the                                 and evolving best practice.
Response by Ireland to these very significant                and human rights and of our current policy                  Performance Management Development                                 3 The Public diplomacy and Communication
                                                             positions at multilateral level.                            System (PMDS) paying close attention to staff                        team develops ways to promote a positive
challenges will require support for strategies that
                                                         >   Work on building our knowledge of the                       training.                                                            image of the Embassy and its work and
can promote inclusive development, equitable
                                                             influencing environment in order to better           >      Structured around six internal teams and a                           communicates externally including with the
growth and realisation of rights. It will also require
                                                             plan, target and execute our work in this area.             whole-of-Embassy reporting arrangement:                              substantial Irish diaspora.
resolve to seek ways to influence and engage
                                                                                                                         3 The Senior management team, led by the                           3 The local market team, led by the
constructively at all levels at a time when the
space for political influence and policy dialogue is     a Professional and Capable Workforce in a                         Ambassador, is the key decision-making                             Ambassador and including external
narrowing.                                               Positive Working Environment                                      forum that defines and guides overall                              representation from Enterprise Ireland, is

What we will deliver
                                                                                                                           policy and strategy.                                               responsible for promoting and building
                                                                                                                         3 The Systems and operations team
                                                         We recognize that managing people and
                                                         processes is as important as defining strategy.                                                                                      bilateral trade relations.
                                                         Harnessing our collective human resources to
                                                                                                                           ensures that the practical day-to-day core                       3 The whole-of-Embassy team provides
Effective channels for political engagement                                                                                functions of the Embassy are developed                               regular updates on progress and results.
                                                         deliver on outcomes and outputs is essential given
and influence in South africa and regionally                                                                               and effectively delivered.                                           Emphasis will be given to tracking of
                                                         the breadth of work across all five themes of our
                                                                                                                         3 The Consular team monitors the quality
What we will do
                                                         Foreign Policy. The aim is to better deploy                                                                                            results in line with the Performance
                                                         individual capabilities and motivate the entire team                and quantity of the consular workload and                          Measurement Framework
                                                         to work cooperatively to deliver results.                           develops ways to improve efficiency and
26                                                                                                                         Ireland in South Africa and the Southern African Sub-Region Embassy Pretoria Strategy 2017-2021                         27

 ChaPtEr 6
 OUR INFLUENCE

Embassy organogram
The Ambassador, as sub-Accounting Officer, has primary responsible for whole-of-Embassy lead, financial
oversight and risk management. The Ambassador is supported by four additional diplomatic staff and 22
local staff across 3 locations (see below).

                                                                                                                            an oPEn and aCCountaBlE miSSion                                           monitoring and review exercises, including
                                                                                                                            dEliVErinG BESt PraCtiCE in GoVErnanCE                                    systematic annual reviews (with HQ Units input).
                                                                    ambassador
                                                                   Sub-Accounting
                                                                                             Pa to                                                                                              >     Develop a succinct and realistic Performance
                                                                       Officer             ambassador                       Budget and risk management                                                Measurement Framework commensurately
                                                                                                                            How we will work
                                                                     Risk Officer
                                                                                                                                                                                                      aligning with all five areas of the Global Island
                                                                                                                                                                                                      Statement of Strategy (no later than 6 months
         Consular,
                              Political,            trade and Economic,                                development          >    Strictly adhere to Departmental Grant
      administration,                                risk management,                                  Cooperation                                                                                    after final approval of the Strategy).
      Community and           Cultural,
                                                          Strategy                                    Diplomatic Post
                                                                                                                                 Management Guidelines, Financial Guidelines
         diaspora         Public diplomacy                                                                                                                                                      >     Strengthen the focus on results, delivery and
      Diplomatic Post      Diplomatic Post             Co-ordination                                                             and Risk Management Strategy.
                                                       Diplomatic Post                                                                                                                                effectiveness in ways that are consistent with
                                                                                                                            >    Conduct Annual Audits.
                                                                                                                                                                                                      the context analysis and evidence on how
                                                                                                                            >    Monitor, review and report on risks on a
                                                                                                                                                                                                      development, and societal change, take place.
                                                                                                             Programme           regular basis to identify emerging risks and
  Consular Supervisor           Systems and                 head of finance         Systems and                                                                                                 >     Embed a learning and adaptation approach
                            operation manager              Financial Oversight      audit advisor
                                                                                                              manager            adapt measures to mitigate impact.
                         Admin, Human Resources,
                                                                                                              Zimbabwe                                                                                that prioritises building evidence on what is
                                                                 Systems                Audit,                              >    Adopt a strategic partnership approach that
                         Training and Development             Financial Risk        Accountability,                                                                                                   working well and what needs to be done
                                                                                        Risk,                                    allows for adaptability, experimentation, and
                                                                                       Quality               Programme                                                                                differently.
                                                                                      Assurance               manager
                                                                                                                                 learning with an emphasis on stronger
      Consular officer        admin officer                                                                                                                                                     >     Build incrementally towards a greater regional
                                                                  financial                                   Health and         monitoring, dialogue, and action to scale
                                                                administrator                                  HIV/Aids                                                                               focus in the context of contributing to regional
                                                                 Zimbabwe                                                        back, where there are early signs of failure
                                                                                                                                                                                                      problem solving.
                                                                                                                                 (only possible if no. of partnerships is limited).
                                                                                                                                                                                                >     Conduct Annual Reviews to identify progress
                                                                                                             Programme      >    Closely monitor Embassy structures and
      Consular officer                driver                   finance officer                                 manager                                                                                and any course correction and a Mid-term
                                                                                                              Gender and         functions and take change action if, and
                                                                                                             Human Rights                                                                             Review in 2019 that assesses all aspects of
                                                                                                                                 where, required.
                                                                                                                                                                                                      the whole-of-Embassy approach and has a
                                                                                                                            >    In line with an adaptive programming
                                                                                                                                                                                                      focus on decisions and potential expansion of
                                                                                                             Programme           approach, conduct more regular planning,
      Consular officer                driver                                                                  manager                                                                                 Ireland’s engagement in Zimbabwe and the region.
                                                                                                            Education and
                                                                                                                Skills

                                                                                                             Programme
      Consular officer           office assistant                                                             manager
                                                                                                              Regional

                                                                                                             Programme
      Consular officer                                                                                         officer
        Capetown
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