INVITATION TO YOUR DIGITAL TRANSFORMATION - LR reduced v4
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.co INVITATION TO YOUR DIGITAL TRANSFORMATION As you start to decide to standardise on a single Business Platform for your Digital Transformation then schedule your personal workshop! Never before in living memory have we faced such reasons to streamline and modernise our business processes. If your company is looking to review the very best that the industry provides and seeks that independent guiding consultative process - then schedule your first workshop. Sponsored and coordinated for:
Contents 02. System of Results 04. Dynamics 365 Business Central 06. WIISE for Business Central 08. Microsoft Power Apps 10. Dynamics 365 Sales 12. Dynamics 365 Customer Service 14. Dynamics 365 Field Service 14. SAP Business One 16. MYOB Advanced 18. Korber K.Motion Warehouse Edge 20. Business Management Platforms Your Digital Transformation! We cordially invite you to join us in a review of all that is best across these class leading solution’s built specifically for the growing Australian Business. Where: Through Microsoft Teams When: At your convenience Reserve your spot HERE!
Your Review Team
Simon Ross Franz Wendy
Bishop Gilchrist Munnich Kumar
Director Managing Account Practice
Director Director Manager
Your personalised workshop sessions will provide a thorough review of the now standard
capabilities delivered in the modern Business Platform. From Finance to Artificial
Intelligence, from Inventory to IoT, from Bank Links to Machine Learning and CSV Uploads to
Web Service real time integration. Your Solution Architects will listen, discuss and present the
solutions that could drive the heart of your business from now and on into the future. Today it
is clear that contemporary solutions for the modern business reviewing systems include IoT,
Machine Learning, Analytics, Cloud Computing, Artificial Intelligence however lets not forget
the fundamentals and real requirements that can eventually leverage these capabilities.
CloudFactory see that the role of the Business Management Platform partner is now more so
becoming a role of System Integrator and the demand for more contemporary approaches
to a Business Platform Implementation has skyrocketed as companies seek to move from a
plethora of disparate and often home grown systems to a cohesive Business
Platform strategy.
Through this year and onwards we will be challenging the norm for a typical
implementation approach and our discussions will identify the capabilities for
the leading partners in an open, transparent and consultative session specific
to each client.
We look forward to assisting and helping
you drive Business Process excellence
1
From a System of Record to a System of Results If your project and associated review is driven by an incumbent long term Legacy ERP - it is clear that legacy “ERP systems” in general simply aren’t delivering what a modern digital business requires today in order to scale and grow, let alone deliver the tools the modern worker demands and deserves. Legacy ERP systems were purpose-built to excel in a Production Control environment, however, at an expense, namely flexibility and responsiveness to users evolving requirements. Cloud Business Platforms fill the gap that legacy ERP systems simply fail to deliver due to age and rampant undocumented customisations. If your project and associated review is driven by an incumbent accounting solution integrated with various bolt-on extensions from numerous vendors it is possible you now see the project is now beginning to fail to deliver a cohesive and consistent solution let alone provide an overarching reporting and dashboard capability. As such a Cloud Business Platform can deliver the required company touch points and deliver a consistent user interface for all business processes. Your CloudFactory workshop will review modern Business Platform’s that integrate practical functions and processes into your business as management seek to drive value through operational efficiency in order to enable a digitally smarter work environment to ensure we deliver first class customer service. Your CloudFactory Centre of Project Excellence will deliver your Digital Transformation through a decade of coming growth driven by sustainable cloud projects which are always anchored by our purpose, team and partnerships, we do indeed aim to deliver solutions that lay the foundation for development, growth and prosperity for our clients. CloudFactory Team Consulting for business process excellence 2
Work with CloudFactory Digital Solution Architects to
help you build the case for the right solution to deliver
your Business Platform for the Digital Decade.
Your Business Platform “compare and review” workshop, offers a unique opportunity to meet, compare and
experience the leading Business Platform vendors and their solutions. If you are planning to select, upgrade or
replace your Business Platform system, then this workshop is for you. It is the perfect opportunity for senior
finance or IT executives and members of their selection teams to efficiently review and compare the leading
solutions. There will be lots of opportunities for delegates to meet with the vendors during the day and to network
and compare experiences with other organisations also planning to implement their Digital Transformation!
Meet industry-specific needs Manage your entire business Rely on a top ERP vendor
Harness proven best practices All the tools you need to Seamlessly integrates with CRM
and built-in processes for a operate efficiently. Get rich and other applications, incorporates
wide range of industries – from functionality for finance, the latest technologies – and can
manufacturing and distribution to supply chain management, be deployed quickly in the cloud
professional services and retail. HR, e-commerce, and more. or via ERP support services.
3
Book your workshop Microsoft Dynamics 365 Business Central Business Central is fast to implement, easy to configure, and simplicity guides innovations in product design, development, and usability. In 1995 Navision Financials 1.00 was released. In 2002 Microsoft acquired Navision and for 2020 Microsoft have re-invented this long- standing solution and launched Dynamics 365 Business Central. BC, as it has become know as, is an all-in-one business management solution that helps businesses manage financials, sales, service and operations with a single application that is Cloud first in deployment. Indeed, Microsoft is prioritising migration tools for customers who have on-premises Dynamics GP, Dynamics SL, and Dynamics NAV customers to enable transference to Business Central online. In summary, Business Central is a business management solution for small and mid-sized organisations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality relevant to the region of operation, and that is customised to support even highly specialised industries. Dynamics 365 Business Central is deeply integrated with Office 365 and includes built-in intelligence so it’s easy to use and helps you make better business decisions. So following your workshops why not explore the capabilities to connect business processes and personal productivity through Office 365 and Power Apps. 4
What applications does a Business Platform such as
Microsoft Dynamics 365: Business Central provide
to the modern business?
• Administration
• Finance
• Business Intelligence
• Sales
• Purchasing
• Inventory
• Project Management
• Fixed Assets
• Customer Relationship Management
• Assembly/Production
• Manufacturing
• Warehouse Management
• Service Management
• Integration Capability
5
Book your workshop Wiise: Microsoft Dynamics 365: Business Central - Hyper localised for Australia Created by KPMG Australia, built on Microsoft and supported by CommBank, Wiise helps handle the complexity of running a business. Created by KPMG Australia, built on Microsoft Business Central and supported by Commonwealth Bank, Wiise is accounting and operations software designed to help Australian businesses get the right information at their fingertips and manage their operations, finances and payroll in one hub. Wiise started with a powerful idea - to give small and medium Australian businesses the same tools and insights available to large enterprises through business intelligence software. But at a fraction of the cost. To put it very simply, KPMG wanted to level the playing field. So, KPMG Australia teamed up with Microsoft and the Commonwealth Bank to bridge the gap between accounting software and ERP technology and help small and medium businesses move to a solution that handles their growing needs. Wiise isn’t accounting software. It’s a full business management solution that handles your operations including inventory, warehousing, projects, invoicing, payroll, CRM and more. 6
Inecom – Bank Feeds
If there is one feature synonymous with Australian
Your ERP Solutions
Finance Operations, then you only have to think
Bank Feeds! In Business Central the application
is specific to the USA and Canada and therefore
clients who seek access to Bank Feeds (and who
doesn’t) then KPMG with WIISE have you covered!
Payroll
With the 4th most complex Payroll requirements
in the world its not surprising that the major
Business Platform partners “wiisely” steer clear of
providing Payroll and leave it to local partners. Wiise
provides a seamless, fully integrated Payroll and
also provides for Timesheets, Rostering, Clock-in,
Awards Interpretation and a “Workzone” App for
Inecom focus on understanding whatmobile timesheets, rostering and expense claims.
Landed Costs
delivering the required services for th
With Landed Costs being a major consideration for
the ANZ market – we see that Wiise brings required
capability to standard Business Central often viewed as
mandatory. The details and capabilities are extensive!
Why Choose Inecom? – For over
Set Up20 years we have been providing
Reducing the costs of deployment there are
business solutions and services enabling
preconfigured our clients
ANZ templates accordingto:
to
industry requirement and reporting as advised by
ato reducing set up and consultancy time.
Take control of their business Not For Profit
Specific solution developed for NFP providing
Successful companies know the value of having visibility and
abilities to manage funds, grants and programmes.
Track expenses and Payroll costs across multiple
control over their business. Inecom’s solutions enable you to driv
programs or projects.
growth, manage costs, and be Jobmore
Costing to productive
Payroll across the whole
Enable consumption of Job hours and integrate
organisation. to payroll for calculation, awards etc.
Australian Support
Play to their strengths Provide managed services and escalation at the
highest level for Microsoft Business Central. In
essence applying additional capability and support
Every business is unique. Play to your strengths by doing what wo
in country for client projects
best for your company. Ensure you select
Integrated a business managemen
Business Benchmarking
In-product benchmarking allows you to view your
company performance determine your business
success comparison as per local industry and
market metrics. An example of using AI capabilities
in Business Central and Azure to develop work
practices that better support customers.
Empower their team
7
that impact your business be? A modern business solution should
s Partner.
Book your workshop
Microsoft
Power Apps
As Microsoft says:
The world needs great solutions. Build yours faster.
our clients require and then set about
PowerApps from Microsoft is associated with the Office
365 suite of tools that delivers exciting opportunities to
e lifecycle of the project.
build custom apps, drive process automation and create
efficiencies for businesses of all sizes.
Many smaller companies choose cloud-based solutions primarily
because this will lessen their dependency on IT resources and give
CloudFactory often find ourselves in conversations with clients
and organisations either curious about PowerApps or with business
issues where PowerApps could make a real difference.
on-premise
What is PowerApps? solutions. While it can’t be said that one deployment
isPowerApps
categorically more secure than the other, the fact that business
is a tool that allows you to create custom apps, leveraging many
of the features of the Office 365 and Microsoft platform. Apps can be accessed
owners can see the server on which their ERP system sits makes
via mobile devices or via the browser.
What sets PowerApps apart from other offerings is that while it can be used by
them feelit can
developers, more
also besecure.
used by non-technical employees such as business
analysts. This means that it is quite possible for a PowerApps power user to create
a custom app whilst Power Automate successfully brings the power of process
However, cloud based ERP solutions provide best in class security,
automation to a non-technical audience.
server redundancy
Having said measures
that, realistically users will need toand data
have some andunderstanding,
technical power-supply back-ups
ks training and appreciation of the tools and data they are working with. There is a long way
through
to go before the data
everyone centres
is creating which
their own host
apps and
developers to work on more complex functionality.
the cloud
realistically solutions
you may need to bring in and provide
24/7 guarded access.
Microsoft defines PowerApps as a “suite of apps, services, connectors and data platform that
provides a rapid application development environment apps for your business needs.” While
For companies who regularly update their server infrastructure, the
you can add integrations with other applications, a key strength is its ability to build apps
based on Office 365 and also Microsoft Dynamics 365 Business Central. If you have a particular
total cost of ownership of an on-premise solution will over time
process that uses different parts of the Microsoft universe, for example SharePoint Online, Excel
and Dynamics 365, then an app based on PowerApps has the potential to bring them all together
for your users in one handy, convenient experience.
be similar to or greater than the sum total of monthly subscription
payments for a cloud solution. If a company stays with an old server
infrastructure,
8
then the long term cost of an on-premise solutionPowerBi
Reduce the added cost, complexity, and security risks of
multiple solutions with an analytics platform that scales
from individuals to the organization as a whole.
PowerAutomate
Build automated processes with flows in Power Automate.
Use low-code, drag-and-drop tools and hundreds of
prebuilt connectors that automate repetitive, mundane
tasks with ease.
Power Apps Portals
Give both internal and external users secure access to your
data either anonymously or through commercial
authentication providers like LinkedIn, Microsoft, Facebook,
and Google, or enterprise providers such as Azure Active
Directory B2C (Azure AD B2C). Set authentication
requirements, customize data for each user, and allow
users to submit their information privately with
straightforward admin controls.
Power Virtual Agents
Easily create your own chatbots
Create and manage powerful chatbots—without the need
for code or AI expertise—with an easy-to-use graphical
interface. Easily integrate chatbots with the products and
services you use every day. Look up records, personalize
conversations, hand off conversations to live agents, and
call APIs. Choose from hundreds of prebuilt connectors,
build custom workflows using Power Automate, or create
complex scenarios with Microsoft Bot Framework.
9Book your workshop
Microsoft Dynamics 365
Sales
Dynamics 365 Sales enables salespeople to
build strong relationships with their
customers, take actions based on insights, and
close sales faster. Use Dynamics 365 Sales to
keep track of your accounts and contacts, nurture
your sales from lead to order, and create sales
collateral. It also lets you create marketing lists and
campaigns, and even follow service cases associated
with specific accounts or opportunities.
Benefits for salespeople
• Follow guided business processes, so you know which steps to take next to close
deals faster. You can tailor these business processes for your organization's needs.
• Manage customers and deals wherever you are, on any device (phone, tablet, PC, or Mac).
• Get productive faster by using familiar tools. Dynamics 365 Sales is tightly integrated
with Microsoft 365 apps, which makes it easier to get going more quickly:
- Use SharePoint to store and view documents like presentations or notes in the context
of a record, such as an opportunity, so anyone working on the opportunity can view them.
- Open sales data in Excel, make changes, and save the changes back to Dynamics 365
Sales—all without switching between applications.
• Get actionable insights and suggestions based on how you work. For example, if you have an
opportunity closing next week, the Relationship Assistant will send you a reminder to connect
with your customer.
• Find all activities (appointments, phone calls, and so on) related to a customer or opportunity in
one central place, so you have the context you need to do your job.
10Benefits for sales managers
• Accelerate your team's performance by
using real-time analytics based on
historical data and predictive information.
• Monitor results, and provide feedback and
coaching, in real time.
• Use immersive Excel and prebuilt
templates to do quick analysis without
leaving Dynamics 365 Sales.
11Book your workshop Microsoft Dynamics 365 Customer Service Customer Service Professional is a streamlined customer support solution that works seamlessly with familiar tools and makes managing customer relationships simple. As your business needs to grow, easily add capabilities for sales, marketing, or field service. The agent experience is the heart of Dynamics 365 Customer Service. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools. 12
CloudFactory offers several
app experiences for you to
choose from, depending on
your support organization’s
needs.
Use Dynamics 365 Customer Service to:
• Track customer issues through cases
• Record all interactions related to a case
• Share information in the knowledge base
• Create queues and route cases to the right channels
• Create and track service levels through service-level
agreements (SLAs)
• Define service terms through entitlements
• Manage performance and productivity through
reports and dashboards
• Create and schedule services
• Participate in chats
• Manage conversations across channels
13Book your workshop Microsoft Dynamics 365 Field Service The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues. The Field Service application enables you to: • Improve first-time fix rate • Complete more service calls per technician per week • Manage follow-up work and take advantage of upsell and cross sell opportunities • Reduce travel time, mileage, and vehicle wear and tear • Organise and track resolution of customer issues • Communicate an accurate arrival time to customers • Provide accurate account and equipment history to the field technician • Keep customers updated with the status of their service call and when it's resolved • Schedule onsite visits when it's convenient for the customer • Avoid equipment downtime through preventative maintenance 14
Field service capabilities include:
• Work orders to define the service work needed
primarily (but not exclusively) at customer
locations.
• Scheduling and dispatch tools to manage
resources and equipment needed for customer
service, visualize onsite appointments, and
optimize service schedules with efficient
routing and resource skill matching.
• Communication tools to enhance collaboration
between customer service agents, dispatchers,
field technicians, customers, and other
stakeholders.
• An easy-to-use mobile application that guides
technicians through schedule changes and
service work.
• Asset management capabilities to keep track
of customer equipment and service history.
• Preventive maintenance by automatically
generating recurring maintenance
appointments for equipment.
• Inventory, purchasing, and returns capabilities
to manage truck stock, purchase order
requests and fulfillment, and product returns.
• Billing capabilities to generate invoices based
on products and services delivered to
customers.
• Time tracking to help you track how resources
are spending their time, whether they're
traveling, on break, or working.
• Analytics for reporting on key performance
indicators for managing work orders,
scheduling activities, and interacting with
customers.
15Book your workshop SAP Business One Streamline key processes, gain greater insight into your business, and make decisions based on real-time information. The SAP® Business One application offers an affordable way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth. A single view of your business to help you stay in control We understand that businesses like yours have big dreams and big goals, and as your business grows it can be difficult to get a single view of what is happening at any given time, when information resides in different applications or even locations. SAP Business One is designed for small and midsized companies to grow with you, it is flexible, modular, yet powerful and with its user-friendly interface, it is simple to use. Take advantage of the extensive industry functionality, best practices, and processes built into SAP Business One. And as your business grows, you can extend SAP Business One to meet your specific business and industry challenges using the SAP Business One studio, software development kit, or any of over 500 add-on solutions built by our partners. 16
Simplify life at work with a single on-premise Business
Management Platforms made for your business.
See how it works – from your CRM processes to
accounting tasks and everything in between.
SAP Financial Management
SAP Distribution Management
SAP Production & MRP
SAP CRM
SAP Service Management
SAP Business One Integration Services
17Book your workshop MYOB Advanced Flexible cloud-based business management system that lets you run your business anywhere, anytime. World acclaimed and award-winning Cloud Business Platform Acumatica is localised for Australia and New Zealand and brought to Australia as MYOB Advanced Cloud Business Management Platform and seeks to provide the best business management solution for transforming your company to thrive in the new digital economy. Through leading edge technology, best in class business functionality, and customer-friendly business practices, MYOB Advanced delivers unparalleled value to small and mid-market organisations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Best of all if you need to you can easily scale down or up to Advanced Standard and Enterprise Editions. Specialised industry solutions include a Manufacturing Edition, Field Service Edition and Distribution Edition. MYOB Advanced is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Your Connected Business is now delivered! MYOB Advanced is the fastest-growing Cloud Business Management Platform for small and mid-sized businesses. Built on the world’s best cloud and mobile technology the adaptable and integrated applications deliver modern Business Management Solutions and CRM. MYOB Advanced can help streamline your processes while gaining visibility over all aspects of your operations to accelerate your business growth. Each application is fully mobile to allow access from anywhere on any device at any time. MYOB Advanced pricing model offers flexible licensing options and can scale easily for the growing organisation. 18
Solution Capability:
Feature-rich global financial applications for
larger, complex business structure.
and then bold headings in blue
MYOB Advanced Distribution Management:
Fully integrated with CRM, financials,
manufacturing and project accounting for visibility
across the entire organisation.
MYOB Advanced CRM:
Functionality is included for managing leads,
contacts, opportunities, and more. In addition,
service and customer portals improve customer
experience.
MYOB Advanced Project Accounting:
Shows actual costs of internal or external projects.
Manage budgeting, time sheets, project inventory,
and complex billing. Project reporting lets you
compare actual project costs with original and
revised budgets using visual dashboards.
MYOB Advanced Manufacturing:
Integrates production planning, material
purchasing and shop floor scheduling with
customer management, sales orders, inventory,
purchasing, and accounting for real-time
coordination of multi-plant activities.
MYOB Advanced Service Management:
Tracks and optimises every process of your field
services operations. Service orders,
appointments, contracts, warranties, routes, staff
skills, equipment capabilities, preventative
maintenance schedules, and a drag-and-drop
dispatch board are all available.
MYOB Advanced:
Provides greater insights into your organisation
with self-service tools to generatereports and
analyse trends easily and in real time.
19Make the correct platform decision
In the rapidly changing world of Information Technology it
is key to make the correct decision for the long term. Do I need a
cloud solution, an on premise solution or indeed a hybrid approa
The big question: What’s right for me?
Book your workshop
When you’re evaluating ERP systems you will have to consider
Korber K-Motion
cost, availability and quality of support. But for most businesses
Warehouse
functionality and ease-of-use will be crucial, not whether it’s a clo
Management Edge
on-premise or hosted solution.
Körber integrates with your
Digital Hub to provide End to End
Distribution Management Solution.
Picking - Designed to move paper-based picking processes into the wireless world.
This core module supports multiple styles of RF picking, picking stations, split
pack-sizes, batch-pick and repack, shipment labels, and warehouse packing slips.
Receiving - Designed to move paper-based receiving processes into the wireless
world. This core module supports paperless check-in, product and carton labeling.
It also supports non-PO receiving, for warehouses that allow receipt of products into
the warehouse that do not appear on a purchase order.
Cloud Dispatch - This is the cloud-based user interface for Körber. This core module
provides reporting capabilities to monitor daily warehouse operations in real time, and to
generate historical reports.
Replenishment - This module supports Advanced Replenishment, which is the process of
requesting that inventory be replenished from overstock bins to pick bins before products
are actually required to fill sales orders. Warehouses are configured to use one of two types
of advance replenishment: min/max, or days on hand. Min/max replenishment is based on a
predefined minimum quantity of product that must be in pick bins.
Multi-Zone - A zone is an area within a physical location where inventory is stored or different
activities are performed. A zone serves to organize stock and warehouse staff workloads.
The Multi Zone module allows you define up to 26 zones.
20to our client’s instructions supported by a set of agreed SLA’s. We
will work with passion, commitment and energy on all aspects.
Körber sets itself apart from the rest through
Inecom, Your Technology Partner, committed to a long term a combination of robust functionality, seamless
integration components and by offering the WMS
h. partnership for our clients. as a piece of an overall supply chain solution. In
Explore ERP solutions for your industry at today’s fast paced and ever changing business
world, the warehouse needs to connect into many
other departments of the business to provide critical
our HighJump Warehouse Workshop. information in real time. Körber Warehouse acts
as the hub of your supply chain solution, integrating
accounting/order and shipping software systems,
d, Simon Bishop Ross Gilchrist electronic data interchange (EDI) systems,
Join us as we explore exciting ERP Solutions for your industry.
HighJump Warehouse In our Quality Assurance and Inspection
Management Workshop System Workshop we will review:
Finally, a warehouse management system dedicated • Performing Inspections
entirely to your business. • Blind Inspections
HighJump Warehouse Management System acts as the • Reprocessing Inspections
hub of your supply chain solution, integrating accounting/
• Manual Action
• Force Status
radio frequency and barcode hardware, and warehouse • Inspection WorkCenter
automation equipment. Combining radio frequency and
barcode technology with a robust, three-tiered, Internet-
based architecture, HighJump Warehouse delivers Book an HighJump Warehouse Inspection
Overview Workshop
management system that helps you boost productivity, Call (03) 9847 7300 or email
events@inecom.com.au
customer satisfaction and deliver a rapid return on
investment (ROI).
HighJump Warehouse Inspection
Overview Workshop
HighJump Inspection is an application that can
be leveraged to perform a multitude of actions on a
database based on the passing or failing of “inspections”.
asked to answer, and based on their answers, actions can
be taken, and the end users can be informed of tasks to
complete post inspection. For example, you may need
to have a driver of your freight complete an inspection
to accept their freight into your warehouse. In this case,
you’d want to ask them questions regarding their freight
and trip. Based on their answers, you can then choose to
4 accept their freight and those answers they gave you will
be saved in the Inspection database for reference. Then,
for the inspection that took place.
21Business Management Platforms for the New Decade If there is one lesson, we should learn through life it’s that the competition never stands still, and neither do our customers who are always looking for newer, better and yet more affordable solutions. In some markets this is more obvious than in others yet across the board we need to do more with less and in some cases, we just can’t keep up with demand. This is where technology will make the difference in this new decade of digital transformation. Artificial Intelligence sounds like such a buzz word; futuristic; tomorrows problem; the end of life as we know it, and yet we all use it every single day and in fact make our purchasing decisions based on it. Who wants to buy a mobile phone without predictive text? Who wants to search for something on the internet and unless you type the exact search string get zero results? What about fitness trackers that turn back into step counters? Who wants Google Maps to direct you through the worst traffic? Alexa call Johnno? Google home automation turning back to the clapper lights. Believe it or not we already can’t live without Artificial Intelligence, so the question is how do we harness it in our business? How does it differentiate us and how can it improve our efficiency? 22
Key Items to consider in the new
decade include:
Machine Learning in automated bank
reconciliations takes the hard work out
of receiving invoices, opening them and
understanding their details and finally
reconciling them with the PO and the
goods receipt. Getting rid of repetitive
manual tasks frees up your day for higher
value tasks.
Artificial Intelligence in manufacturing is
what the 4th industrial revolution is all about.
A factory where the robots not only perform
manual and repetitive tasks but where the
entire production line is controlled by
Artificial Intelligence.
Voice Technologies in the warehouse free
up our hands for holding scanners and packing
boxes. Efficiency in the warehouse is
measured in steps and freeing up your
hands definitely assists.
Internet of Things in the field with proactive
service notifications allows us to know when
something is failing or running hot etc.
This allows us the time to provision spares and
send a technician before the outage occurs.
Mobility for field and sales teams means being
able to work strategically on the latest data
and to not have to spend hours after a call
capturing data from notes. Knowing
what customer last bough and at
what discount or when they last had a
failure and what the solution was gives
us a keen advantage.
API Integrations between platforms saves
duplication of effort and eliminates the
constant need to reconcile systems.
It takes out the frustration of always having
to look elsewhere for the answer because
with all your data up to date in one place you are
always accurately informed and empowered.
Data Visualisation through powerful analytics,
KPI’s, dashboards and reporting empowers
you to manage by exception and as you
have the answers at your fingertips
your decisions are always well informed.
23Consulting for business process excellence
The CloudFactory Centre of Project Excellence will deliver your Digital Transformation through a
decade of growth driven by sustainable cloud projects, anchored by our purpose, team and
partnerships, we aim to deliver solutions that lay the foundation for development, growth and
prosperity for our clients.
.co
Book your workshop
1800 155 999
www.cloudfactory.com.au
enquiries@cloudfactory.com.au
17 Leicester Avenue, Glen Waverley, Victoria 3150, Australia
ABN: 52 056 667 237So why should we plan a move from a “System of
Record” to a Company wide Digital Platform?
Cloud Business platforms look to create and strengthen a self-learning knowledge system
that orchestrates AI and machine learning from the shop floor to the top floor and across
supplier networks.
1. Virtual agents have the potential to redefine many areas of manufacturing operations, from pick-by-voice
systems to advanced diagnostics. Apple’s Siri, Amazon’s Alexa, Google Voice, and Microsoft Cortana
have the potential to be modified to streamline operations tasks and processes, bringing contextual
guidance and direction to complex tasks. An example of one task virtual agents are being used for today
is guiding production workers to select from the correct product bin as required by the Bill of Materials.
Machinery manufacturers are piloting voice agents that can provide detailed work instructions that
streamline configure-to-order and engineer-to-order production. Amazon has successfully partnered
with automotive manufacturers and has the most design wins as of today. They could easily replicate this
success with machinery manufacturers.
2. Designing machine learning algorithms into track-and-traceability to predict which lots from which
suppliers are most likely to be of the highest or lowest quality. Machine learning algorithms excel at
finding patterns in diverse data sets by continually applying constraint-based algorithms. Suppliers vary
widely in their quality and delivery schedule performance levels. Using machine learning, it’s possible to
create a track-and-trace application that could indicate which lot from which supplier is the riskiest and
those that are of exceptional quality as well.
3. Improving demand forecasting accuracy and enabling better collaboration with suppliers based on
insights from machine learning-based predictive models is attainable with higher quality data. By creating
a self-learning knowledge system, Cloud Business Platforms can vastly improve data latency rates that
lead to higher forecast accuracy. Factoring in sales, marketing, and promotional programs further fine-
tunes forecast accuracy.
4. Reducing equipment breakdowns and increasing asset utilisation by analysing machine-level data to
determine when a given part needs to be replaced. It’s possible to capture a steady stream of data on
each machine’s health level using sensors equipped with an IP address. Cloud Business Platforms have
a great opportunity to capture machine-level data and use machine learning techniques to find patterns
in production performance by using a production floor’s entire data set. This is especially important in
process industries where machinery breakdowns lead to lost sales.
5. Implementing self-learning algorithms that use production incident reports to predict production problems
on assembly lines needs to happen in Cloud ERP platforms. With legacy ERP systems these problems would
have gone undetected and turned into production slowdowns or worse, the line having to stop.
6. Improving product quality by having machine learning algorithms aggregate, analyse and continually
learn from supplier inspection, quality control, Return Material Authorization (RMA) and product failure
data. Cloud Business Platforms are in a unique position of being able to scale across the entire lifecycle
of a product and capture quality data from the supplier to the customer. With legacy ERP systems
manufacturers most often rely on an analysis of scrap materials by type or caused followed by RMAs. It’s
time to get to the truth about why products fail, and machine learning can deliver the insights to get there.
24.co
Your Business Solutions Partner
By working together, we can deliver all that is best in a Business Management
Platform that you decide to implement through our certified team for SAP
Business One, MYOB Advanced or Microsoft Business Central or Wiise. These
solutions are designed to bring your entire company, team, customers and
suppliers together and as such, your company is suddenly transformed
into a cohesive first-class team that will help you lead in your market.
Our long standing, tenured team, is passionate and committed
in the implementation and support of our solutions for our great
clients. Through the experience we have across the team we
consider ourselves a leading innovator for SAP, MYOB, Microsoft
and Wiise with customers located throughout Australia.
Our solutions deliver a complete, real time view of your
business anytime, anywhere. Through our team of
experienced application consultants, we implement and
support a full suite of integrated business management
applications, including Financials, Distribution,
Manufacturing, Project Accounting, Service and CRM.
Through our discussions and discovery sessions we
will propose which solution we feel might be best
and we hope you will agree! Mid to large sized
companies reflect the largest share of our entire
client base and all have diverse needs. Not only
do we find that each project shows that our
solutions provide the necessary flexibility
but that our clients seek the services
available to support the implementation
of their unique business processes now
and into the future.
We are ready to be a Proud Partner
to your business
Simon Bishop DirectorYou can also read
