INVESTOR PRESENTATION - MAY 2021 - AWS
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The information presented here may include statements regarding future events and / or projected financial results. The results obtained may differ from those projected in this presentation because they are subject to risks and uncertainty that may change based on various factors that are not under the control of the Company.
2 Betterware At A Glance Key Facts (as of 04/30/2021) Stock Price $47.22 USD Market Capitalization $1,728M USD FY2021 Guidance Net Revenue $10,100M - $11,100M 39%-53% increase over 2020 EBITDA $3,000M - $3,300M 39%-53% increase over 2020 EBITDA Margin 29.7% 10bps decrease over 2020 CAPEX $460M Notes: i ) Financial information in Mexican Pesos Source: Management
Outstanding Track Record of Consistent Growth 3 Unique Business Model Supported by Three Strategic Pillars: Product Innovation, Technology and Business Intelligence Powerful Distribution Model ● Two-Tier Independent Distributors and Associates ● Compelling Primary or Secondary Income Opportunity Key Investment ● Convenient Work from Home ● Technology Based Ordering and Delivering Highlights Critical Mass with Significant White Space potential ● 66.4K Distributors and 1.25M Associates ● 20% Household Penetration in Mexico ● 20% Share of Wallet Asset light Business with High Free Cash Conversion For more information, please go to our Investor Relations website, Talented Management Team ri.betterware.com.mx
Outstanding Track Record of 4 Consistent Growth Historic growth as of 2020 Net Revenue MXN Millions EBITDA MXN Millions Associates and Thousands Distributors CAGR 24% CAGR 23% CAGR 27% CAGR 63% CAGR 57% CAGR 64% 1,290 $7,260 $2,164 $762 $179 113 $136 $22 20 2001 2015 2020 2001 2015 2020 2001 2015 2020
5 2020 Growth Explained By Acceleration of Long-Term Trends Long-Term trends, which are Betterware´s key strengths, accelerated in 2020: Cleaning and Home Technology Gig Economy Big Data Organization Solutions Basing business decisions Today, people are Adoption to technology will in data is more relevant Consumer´s awareness on looking for additional increase faster than than before. Our business cleaning and home income sources. expected before Covid, and model provides us with organization will continue to Betterware offers the Betterware is ready to take data from millions of increase. Betterware is unique and attractive advantage of these trends transactions that our strategically positioned to opportunity that current with its technologic Business Intelligence unit offer these solutions generations need developments translates into assertive business decisions
Unique Business Model Supported by 6 Three Strategic Pillars: Product Business Innovation Technology Intelligence
7 Product Innovation Anthropological Strategic Quick polls Pipeline Studies Roadmap Ongoing research studies Constant feedback from our Innovation plan updated on Proprietary tecnology and interviews made by our associates and distributors a yearly basis and monitored platform that enables control anthropologists to network through our Mobile with every new catalogue and agility through the understand our target App product development process consumer's lifestyle needs in their homes
8 Product Innovation +300 New Products per Year In-House Design: Proprietary designs developed by in-house department together with our manufacturers in Asia and Mexico. Betterware Design Partners: Community of freelance designers that increase our innovation capabilities. Betterware Design Lab: Co-design partnership with more than 12 of the top universities in Mexico and more than 1,500 industrial design students yearly.
Product Innovation 9 1Q21 Net Company Sales by Category Kitchen Home Commuting 34% 19% 6% Laundry & Cleaning Bathroom Bedroom 9% 14% 18% Source: Management
10 Technology Providing a better experience for our Distributors, Associates and Customers Mobile App New B2C digital platform For Distributors and Associates ● New customers buy online, distributors and ● Everything on the go associates deliver products to their homes ● +1M Downloads ● Distributors and associates share contact info ● Early digitalization: key to growth during and personal buying preferences, increasing the pandemic our ability to proactively service their needs ● Allows Cash on Delivery Payments
11 Technology Expanding and Stregthening Digitalization of our Business Artificial Product Home Mobile App 3.0 Intelligence Innovation 2.0 Technology Order Tracking Upgrading our digital Expanding our AI Upgrading product Providing an efficient way Enable our platform, focusing on capabilities by innovation management to enter new markets and distributors to track simplicity and usability launching a technology to accelerate customer segments their orders in real- sophisticated Chat- the decision making adding technology based time Bot process home solutions
Business Intelligence 12 Best-in-class Technological Tools Clear Strategy Product Intelligence Tight Monitoring Well-mapped distribution Extensive product analysis to Proprietary live performance network location and track performance and tracking platform penetration by socio- instant market reactions economic region • Weekly performance • Strategy to create highly- monitoring against sales • Locate areas within the competitive and innovative objectives business model scope products • Detailed information of each • Identify nearby distributors • Provide distribution network distributor number of orders, • Contact distributor to trigger with top-quality products to average ticket, type of items, the recruitment of associates attract new customers among others or cover the identified zone • Big data analysis of client • Adjusting objectives based behavior on live performance Source: Management
Business Intelligence 13 1 1 Dots represent a Target areas by socio distributor. Color scales economic segments indicate current week ’s performance vs target sales 2 2 Color scales represent Separated areas to assign the segments’ responsibilities to acquisition power Company’s development managers Source: Management
14 Powerful Distribution Network Model Overview Two-Tier Distribution Network 66.4k Distributors Rewards for Distributors ▪ 82% of Distributors place orders every week ▪ Average weekly order ticket of ~US$425 (MXN$8.5K) • 10-16% discount on its Associates’ sales ▪ High tenure 1 Distributor places • 20-40% of Betterware orders to Betterware Points earned by its Associates 1.25m Associates Distributor ▪ Place orders to their assigned distributor and are either final consumers or the selling point with other clients Distributor sells to a pool of Associates ▪ Do not receive commissions and are not paid for recruiting 2 Recruited (20 on average) Rewards for Associates • 24% discount on product Source: Management, as of March 31st, 2021 purchases Note: Associates need to recruit 3 individuals and Associates Referred purchase a minimum of US$125 in order to upgrade • 1 Betterware Point for to Distributor level every MXN$1 of purchase 3 Associates purchase and sell products
Critical Mass with Significant White 15 Space Potential Business is highly Strong distributor and Innovation supports Increased technology New marketing to consistent and easily associate growth in continued expansion in support including web drive increased replicated in new 2020 – paves the way existing and new platform upgrade and awareness markets for continued double categories digital app to increased digit sales gains sales Source: Management
16 Growth Opportunities
Demonstrated Performance in 17 New Markets Growth Roadmap Well-mapped execution Deployment of Detailed geographic Guatemala profitable Possible New Markets: plan focused on new and distributors to cover mapping helps in less than a year, Colombia and Peru underpenetrated new zones and spark distributors to grow their proving that neighborhoods associate recruitment productivity and avoid Betterware can cannibalization successfully replicate business model (1) Coverage areas are considered where at least one transaction is done during the year Source: Management
18 Growth Opportunities Organic Inorganic Room to grow: Geographic Expansion: ● Low household penetration (20%). • Identify the right partners to replicate our business ● Low Share of Wallet (20%). model: • Colombia and Peru (2/3 of Mexican market size) Market M&A: potencial ● GuruComm ● Replicate our business model to accelerate growth in other Direct-to-Consumer companies ● Expand our category offering within the household through acquisitions As of December 31, 2020.
New E-Commerce Platform 19 Closer Connection to Consumers ▪On December 8th, 2020, Betterware launched its B2C web app platform nationwide ▪E-commerce platform is an additional selling channel and important tool which will: ✓ Attract new customers and enter untapped market segments ✓ Increase Big Data analytics and client behavior understanding ✓ Selling process automatization and efficiency in operations ▪ The Distribution Network will receive the same compensation for the sales through the app as sales done through direct-selling catalogues ▪ Payment flexibility by credit card or cash to Distributor
New E-Commerce Platform 20 How it Works 1 Customer makes purchase order 2 App locates 3 Betterware delivers 4 Customer receives the products to the products from through the app or closest Distributor Distributor Distributor website Distributor Distributor Customer Distributors and Associates are also able to share a Personal Link with their customers, so their purchases are automatically assigned to the distributor or associate, who gets the benefits of that sale.
Betterware Connect 21 ▪ On March 22, Betterware acquired 60% of GuruComm with an Enterprise Value od $75M Pesos (approximately $3.5M USD). GuruComm will operate within Betterware, as Betterware Connect. ▪ The acquisition will not be material for Fiscal Year 2021 results, but Betterware expects it to be material in the next three to four years. ▪ Betterware Connect intends to launch technology-based solutions through three different product segments: 1) MVNO including mobile voice and data, personal hotspot and wireless broadband offerings. 2) Smart Home including a range of Smart Home and Smart Device solutions. 3) Home Software-based solutions for a variety of household needs and tasks. ▪ Betterware Connect adds compelling technology-based home solutions to Betterware portfolio.
New Category: 22 Home Renovation ▪ The 2 catalogues launched during 1Q21 included 31 products of the Home Renovation Category. ▪ Betterware expects this category to represent approximately 7-8% of Net Sales of each catalogue.
Asset light Business with High Free Cash 23 Flow Conversion +300 New Products Adjusted Levered Free Cash Flow per Year Capital Expenditures as % of Net Revenues (Ps. Millions) $700 8.5% 9.0% 1400 8.0% $600 1200 5.9% 4.3% 7.0% 65% $500 64% 6.0% 1000 59% 54% 54% $400 800 47% 1,140 1,140 5.0% 2,050 $300 618 4.0% 600 2.4% 2.3% 460 3.0% 400 1,266 408 $200 408 0.9% 2.0% 457 $100 183 1.0% 200 228 273 135 25 34 21 0 $- 0.0% 2016 2017 2018 2019 2020 2021E 2016 2017 2018 2019 2020 2021E The New Campus and extraordinary technology investments are Source: Management expected to represent approximately 81% of Total CAPEX for 2021 (E), 1. Adj. Levered FCF as % of EBITDA down from 92% in 2020 and 88% in 2019. Notes: i) Financial information prepared in accordance with IFRS
New Corporate Headquarter Campus Allows for Increased Efficiencies 24 Optimized process Manufacturing Warehousing Distribution ▪ Betterware has a warehouse facility ▪ Betterware ships to distributors once a where it receives all products imported ▪Betterware’s products are designed and week through third-party companies from China (that arrive at the Manzanillo branded by the Company but with whom the Company maintains port) manufactured by third party factories strong working relationships certified under Betterware’s quality ▪ The products are then shipped to the ▪ The distributor personally delivers orders standards. Company’s distribution center in to each of its associates, whom in turn Guadalajara deliver to final customers, eliminating last ▪Approximately 90% of its products are ▪ In the distribution center, the Company’s mile costs for the Company manufactured in China and 10% assembly line sets up packages to be ▪ The distribution center also stores and domestically sent to distributors by region on a weekly ships reward products to the distribution basis network ▪Our office in Ningbo (China) handles ▪ Key metrics ▪ Key Metrics factory certification, product quality ▪ 98.8% service level ▪ 98% on-time delivery assurance and product innovation ▪ 80-day service level inventory ▪ 24-48hrs. delivery time ▪ 2% excess inventory ▪ Long-haul distribution costs ▪ 0.3% defective claims account for ̴4% of net sales The Company quickly adapted to accelerated growth in 2020, reaching optimal service levels by Q3 2020 Source: Management
25 Talented Management Team LUIS CAMPOS ANDRES CAMPOS DIANA JONES MAURICIO ÁLVAREZ LUIS LOZADA EXECUTIVE CHAIRMAN CHIEF EXECUTIVE OFFICER (CEO) CHIEF FINANCIAL OFFICER (CFO) CHIEF INFORMATION OFFICER CHIEF STRATEGY OFFICER (CSO) (CIO) Mr. Campos has been in the direct- Mr. Campos has been CEO of Diana Karina Jones Villalpando has Luis Lozada joined Betterware in to-consumer sales business for Betterware de Mexico since 2018. served as Betterware CFO since Mauricio Alvarez Morphy joined the January 2021, as Chief Strategy almost 29 years. He has been Prior to becoming CEO, within the 2020. Mrs. Jones previously company as CIO in August 2020 Officer. Prior to Betterware, Mr. Chairman of Betterware de Mexico Company, Mr. Campos served as performed as Betterware's responsible for information Lozada was an Associate Partner since he bought the Company in Commercial Director (2014 – 2018) technology spanning applications, Director of Comptroller (2018-2019) with Bain & Company, where he 2001. Prior to Betterware, Mr. and Strategy and New Businesses data, cybersecurity and Campos served as Chairman of and Director of Finance Planning infrastructure, all a vital part of nearly worked for almost fifteen years Tupperware Americas (1994 – 1999), Director (2012 – 2014). Prior to (2019-2020). Prior joining the (2006 – 2020) advising senior every aspect of our customer and Chairman of Sara Lee — House of Betterware, Mr. Campos worked in Company, she worked as Director service experience. Mauricio joined executives of multi national Fuller Mexico (1991 – 1993), and the Corporate Banking area of of External Audit in KPMG Betterware from multinational companies on a variety of Chairman of Hasbro Mexico (1984 – Grupo Financiero Banamex (2005 Cardenas Dosal, S.C., (2003-2018), management topics. Mr. Lozada’s customer experience company 1990). Mr. Campos is an active – 2010) and in KPMG as an Auditor including a term at New York City Atento where he was Chief area of expertise resides on member of the advisory board of (2004 – 2005). Mr. Campos holds a from 2008 to 2010. Mrs. Jones Information Officer for the US, business strategy and Grupo Financiero Banamex and he was an active member of the Direct bachelor’s degree in Business holds a degree in Public Mexico and Central America. performance improvement, with Selling Association, the Latin Administration from Monterrey Accounting and Finance from the Previous to Atento, Mauricio co- retail and consumer-goods America Regional Managers’ Club, Institute of Technology and Monterrey Institute of Technology founded Flip Technologies, a SaaS companies. Mr. Lozada holds a the Conference Board and the Higher Education (Instituto and Higher Education (ITESM), as provider for non profit organizations bachelors degree in Chemical Communications Council. Tecnologico y de Estudios well as an MBA with specialty in and held various IT & Innovation Engineering from Monterrey Additionally, he has performed as leadership roles of increasing Superiores de Monterrey – Finance from Tecmilenio Institute of Technology and Higher board member of the Economic responsibility at The Coca-Cola Development Commission of Mid “ITESM”) and an MBA from Cornell University. She is also a Certified Education (Instituto Tecnologico y Company globally. Mauricio holds a Florida, Casa Alianza-Covenant University. Public Accountant on behalf of de Estudios Superiores de bachelor’s degree in Computer House, the Metro Orlando the Mexican Institute of Public Monterrey – “ITESM”) and an MBA Systems from the Universidad International Affairs Commission, Accountants. from Cornell University. Iberoamericana in Mexico City. SunTrust Bank and Casa de Mexico de la Florida Central, Inc.
Outstanding Track Record of Consistent Growth 26 Unique Business Model Supported by Three Strategic Pillars: Product Innovation, Technology and Business Intelligence Powerful Distribution Model ● Two-Tier Independent Distributors and Associates ● Compelling Primary or Secondary Income Opportunity Key Investment ● Convenient Work from Home ● Technology Based Ordering and Delivering Highlights Critical Mass with Significant White Space potential ● 66.4K Distributors and 1.25M Associates ● 20% Household Penetration in Mexico ● 20% Share of Wallet Asset light Business with High Free Cash Conversion For more information, please go to our Investor Relations website, Talented Management Team ri.betterware.com.mx
27 Financial Overview
Strong Growth Continues in Q1 2021 28 First Quarter Fiscal Year 2021 Financial Results Q1 2021 vs. Prior-Year Quarter ($ in Pesos) Q1 2021 Net Revenue $2,901.7 million 205% increase over Q1 2020 $923.1 million or up 679 Q1 2021 EBITDA basis points to 31.8% of 287% increase over Q1 2020 Revenue Q1 2021 EPS $17.45 273% increase over Q1 2020 Q1 2021 Distributors 66.4 thousand 158% increase over Q1 2020 Q1 2021 Associates 1.25 million 161% increase over Q1 2020 Source: Management Notes: i) Financial information prepared in accordance with IFRS
Historical Financial Overview 29 Distributors and Associates Net Company Sales (In ‘000s) (Ps. Millions) 1,290 +46% vs 2020 1,316 1,231 504 1,250 438 10,600 343 478 7,260 213 2,902 417 162 325 201 3,085 152 2,317 1,063 1,450 953 12 18 21 60 66 10 26 2016 2017 2018 2019 2020 1Q20 1Q21 2016 2017 2018 2019 2020 2021E 1Q20 1Q21 Net Company Sales 2021 calculated with the mid-point of the Guidance Source: Management 1. Net Company Sales: Revenue after VAT, returns and discounts to Distributors and Associates Notes: i) Financial information prepared in accordance with IFRS
Historical Financial Overview 30 Gross Margin and EBITDA Margin2 EBITDA Evolution (Ps. Millions) +46% vs 2020 3,150 59.8% 61.5% 58.6% 58.5% 2,164 54.7% 923 1,140 851 408 29.8% 29.7% 578 27.6% 23.6% 24.5% 24.9% 355 238 251 2016 2017 2018 2019 2020 2021E 2016 2017 2018 2019 2020 2021E 1Q20 1Q21 2021E EBITDA and EBITDA Margin calculated with the mid-point of the Guidance Source: Management 1. Net Company Sales: Revenue after VAT, returns and discounts to Distributors and Associates 2. Over Net Company Sales Notes: i) Financial information prepared in accordance with IFRS
31 Commercially Aggressive, but Financially Conservative Stable Gross Margin Prudent Leverage Ratio ▪ Historically, the Company has been able to maintain a ▪ The Company has maintained a prudent and improving stable gross margin despite external shocks, such a Leverage Ratio (Net Debt to EBITDA Ratio) depreciation of the Mexican Peso. 100% 3.0x 2.7x $22 80% 2.5x $20 60% 2.0x 1.0x $18 1.5x 40% $16 0.8x 1.0x 0.5x 20% $14 0.5x 0% $12 - (0.0x) 2013 2014 2015 2016 2017 2018 2019 2020 (0.5x) Gross Margin (Left) MXN/USD (Right) 2016 2017 2018 2019 2020 ▪ Most of our costs are denominated in US Dollars, and we ▪ Strong Balance Sheet for possible Inorganic growth mitigate our currency risk hedging our expected costs through M&A and additional investments. from 6 to 12 months in advance using Derivatives.
Historical Financial Overview (Cont’d) 32 Strong Balance Sheet and Cash Generation ▪ Capex requirements are low, estimated CAPEX of Ps. $460M for 2021. 1,140 ▪ Minimal working capital needs with suppliers fully financing the inventory and receivables cycle. 408 ▪ Betterware has a solid balance sheet with a healthy net leverage ratio (Net Debt / EBITDA) of 0.01x, as of March 2021. Source: Management Notes: i) Financial information prepared in accordance with IFRS
Historical Financial Overview (Cont’d) 33 Dividends to Shareholders Working Capital1 & Cash Conversion +69% vs 2020 (Ps. Millions) (Ps. Millions) Days of Cash Conversion Cycle 36 69 0 12 -13 -8 -20 -24 -30 1 -8 7 4.6% -4.3% -3.9% -2.1% -6.9% -6.0% 1,400 -1000.0% -3000.0% $48.4 -5000.0% 830 -$62.0 -$61.7 -7000.0% -$91.3 -$504 -$670.0 -9000.0% -11000.0% 343 51 235 -13000.0% -15000.0% 2016 2017 2018 2019 2020 2021E 2016 2017 2018 2019 2020 2021E Net Company Sales 2021 calculated with the mid-point of the Guidance Source: Management 1. Working Capital as % of Net Revenue Notes: i) Financial information prepared in accordance with IFRS
34 SPAC Total Return for Completed Business Combination in Q1 2020 Total return calculated from closing of SPAC merger through April 30, 2021 Of the 65 SPACS that 500% 455% completed business combinations in 2020, trading 400% on US exchanges, BWMX was the highest performing SPAC 300% with a 455% Total Return 200% 100% 76% 24% 21% 20% 14% 7% 0% BWMX Betterrware de México VVNT Vivint Smart Home,Inc. -20% -100% -43% VRT Vertlv HoldIngs Co. GDYN Grid Dynamics Holdings -92% IGIC International General Insurance HoldIngs ALTG Alta Equipment Group, Inc. -200% PAE PAE Inconrporated BWMX VRT ALTG VVNT GDYN ATCX IGIC PAE GSMG METX ATCX Atlas Technical Consultants, Inc. GSMG Glory Star New Media Group HoldIngs Ltd. 03/12/20 02/07/20 02/14/20 01/17/20 03/05/20 02/14/20 03/17/20 02/10/20 02/15/20 03/30/20 METX Meten EdtechX Education Group LTd Source: Bloomberg
35 Thank you for your attention! Our commitment is to keep you informed. INVESTOR RELATIONS ir@better.com.mx +52 (33) 3836-0500 https://ri.betterware.com.mx/
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