Investor Presentation - FY2021 First Quarter 1 - Steelcase
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Steelcase Q1, 2021 Investment thesis Proven track record We believe the office will continue to be very relevant Liquidity position is very strong Industry leader in a changing workplace environment Experienced management team led company through previous cycles 2
Steelcase Q1, 2021 We are a respected leader — Greatest global market share — $3.7 billion revenue in FY2020 — $358 million adjusted EBITDA in FY2020 — 1.4x adjusted total debt/EBITDA (FY2020 year-end) — ~12,700 employees — ~800 Steelcase dealer locations — Recognized for innovative design, sustainability leadership and civic engagement — Named one of the World’s Most Admired Companies by Fortune for fourteen years — Multinational Finalist in the Circulars Awards – presented by World Economic Forum for circular economy leadership — UN Global Compact participant since 2009, member of the CE 100 — SILQ™ received multiple design and innovation awards, including a Product Design Award in the prestigious Red Dot Awards — 100% Corporate Equality Index by the Human Rights Campaign Foundation — 2019 Breakfast of Corporate Champions Honored Company by the Women’s Forum on New York 3
Steelcase Q1, 2021 We have a proven track record of managing through a cycle $3.7B $3.4B $3.0B $2.3B 4
Steelcase Q1, 2021 Our global capability makes us a preferred partner for leading organizations ~800 Steelcase dealer locations 45 Primary locations in 17 countries 15 Manufacturing locations, including 9 outside North America 5
Steelcase Q1, 2021 Our global scale makes us a preferred partner for leading organizations STEELCASE REVENUE MIX BY SEGMENT GLOBAL OFFICE FURNITURE MARKET REVENUE* ($ IN BILLIONS) (FY20 Revenue) $4.0 Outside Home Country $3.5 Home Country Other Category 10% $3.0 EMEA $2.5 18% $2.0 $1.5 Americas 72% $1.0 $0.5 $0.0 Steelcase Herman Miller Haworth HNI** Knoll Kokuyo** Okamura** *Most recently published annual data and/or internal estimates **Only office furniture segments included 6
Steelcase Q1, 2021 We employ user-based research to drive innovation Develop insights on work, Provide products, strategies Create a robust research network workers and the workplace and customer solutions Select Research Partners — Georgia Tech Manufacturing Institute — IDEO — Institute for the Future — MaRS — Michigan State University — Microsoft (Research + Global Real Estate Six-step research & Security + Envisioning Group) and design process — MIT (Media Lab + Self-Assembly Lab) — Ohio State University — Seamless — Tableau — University Florida Health — University of Illinois at Chicago- Institute for Healthcare Delivery Design — University of Melbourne Steelcase solutions are based on a — University of Michigan human-centered design approach that — University of Nuremberg-Erlangen includes extensive observation and MaDLab consultation with people who use — Virginia Tech spaces every day. 7
Steelcase Q1, 2021 We serve leading organizations to create places that amplify the performance of people, teams and enterprise CORPORATE EDUCATION HEALTHCARE Office construction spending Education construction spending Healthcare construction spending 74 79 97 98 98 68 69 92 44 56 43 43 85 40 41 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 8 Source: U.S. Census Bureau (in US $,billions)
Steelcase Q1, 2021 Sustainability is a lens for innovation and growth contributing to the financial wellbeing of our company We deliver meaningful economic, environmental and social impact. Our Corporate Values We believe every team 32% 84% member, in every location, Decrease in our use of lives our shared Steelcase Reduction in energy and Volatile Organic Compounds values. greenhouse gas emissions since 2010 (VOCs) since 2010 Act with integrity Tell the truth Keep commitments $6.8 Million 100,000+ Excel Donated by Steelcase Inc. Employee volunteer hours Treat people with dignity and the Steelcase donated to charitable and respect Foundation in 2018 organizations and non- Promote positive profits since 2015. relationships Protect the environment Source: 2019 Steelcase Impact Report 9
Steelcase Q1, 2021 Our diverse, experienced Board of Directors serve to promote our growth and success Lawrence J. Blanford Timothy C.E. Brown Connie K. Duckworth James P. Keane Todd P. Kelsey Retired; formerly Executive Chair, IDEO Retired; formerly Partner President and Chief President and Chief Executive President and Chief and Managing Director, Executive Officer, Plexus Corp. Executive Officer, Green Goldman, Sachs & Co. Officer, Steelcase Inc. Mountain Coffee Roasters, Inc. Jennifer C. Niemann Robert C. Pew III Cathy D. Ross Catherine C.B. Schmelter Peter M. Wege II Kate Pew Wolters President and Chief Chair of the Board of Retired; formerly Executive SVP, Chief Transformation Chairman of the Board of Philanthropist; President, Kate Executive Officer, Directors, Steelcase Inc.; Vice President and Chief Officer, TreeHouse Foods, Inc. Directors, Contract and Richard Wolters Forward Space, LLC Private Investor Financial Officer, Federal Pharmaceuticals Limited Foundation; Chair, Steelcase Express Corporation Foundation 10
Steelcase Q1, 2021 U.S. industry macro-factors had been supportive of growth before the COVID-19 pandemic CORPORATE PROFITS AFTER-TAX (U.S.) UNEMPLOYMENT (U.S.) THE CONFERENCE BOARD With IVA and CCA adjustments Unemployment Rate (%) MEASURE OF CEO CONFIDENCE (U.S.) (Year-over-Year % change) 14% 80 15% 12% 10% 10% 60 5% 8% 40 0% 6% 4% -5% 20 2% -10% 0% 0 -15% Q1 2015 Q1 2020 Q1 2015 May 2020 Jan 2015 Apr 2020 NON-RESIDENTIAL FIXED INVESTMENT (U.S.) ARCHITECTURAL BILLING INDEX (U.S.) Equipment (In US$, billions) (Billings $ billions) 1,300 1,250 55 1,200 1,150 45 1,100 1,050 35 1,000 25 Q1 2015 Q1 2020 Jan 2015 May 2020 11 Sources: BEA, BLS, CEO Conference Board, and AIA
Steelcase Q1, 2021 EMEA industry macro-factors had been supportive of growth before the COVID-19 pandemic GERMANY TOTAL REAL GDP GROWTH FRANCE TOTAL REAL GDP GROWTH UK TOTAL REAL GDP GROWTH SPAIN TOTAL REAL GDP GROWTH 4% 4% 3% 2.4% 2.8% 2.4% 6% 3% 2.1% 1.8% 1.5% 1.9% 1.9% 3.8% 2% 1.0% 1.0% 2% 1.3% 1.4% 4% 3.0% 2.9% 2% 1.5% 1.5% 2.4% 2.0% 0.6% 0% 1% 2% 1% 0% 0% 0% -2% -2% -1% -1% -4% -4% -2% -6% -2% -1.6% -6% -4.1% -3% -2.3% -5.0% 2015 2016 2017 2018 2019 Q1 2015 2016 2017 2018 2019 Q1 2015 2016 2017 2018 2019 Q1 2015 2016 2017 2018 2019 Q1 2020 2020 2020 2020 HARMONIZED UNEMPLOYMENT RATE OIL PRICE PER BARREL (BRENT INDEX) (% Monthly, seasonally adjusted) 30 $140 25 $120 20 $100 $80 15 Spain $60 Italy 10 France $40 Eurozone 5 $20 Germany $- 0 Jan 2015 June 2020 12 Sources: Eurostat, Energy Information Administration
Steelcase Q1, 2021 Companies leveraged their workspaces in order to compete more aggressively for scarce talent What strategies are you using to C-suite engagement places higher emphasis on performance attract + retain talent? Modernizing working environment 44% 42% 6% 86% Performance (could now Favors Decision criteria Learning & development programs SCS value include safety) proposition 42% 43% 85% Improving compensation packages 26% 53% 79% Implementing flexible ways of working More 35% 42% 75% Aesthetic/price/ historical functionality Changing employee dress code 19% 33% 52% Facilities & C-Suite To a large extent To some extent Procurement Decision Maker PwC 21st CEO Survey, Talent 2018 13
Steelcase Q1, 2021 The future of the office – Our current perspective Now Near Far Retrofitting Reconfiguring Reinvention Key principles for these first two stages will be to focus on: Work environments of the • Density of the workplace and its population future will be based on • Geometry of the furniture arrangements science-based evidence and • Division using screens, panels or other barriers emerging technologies. More owned workstations Flexibility More frequent cleaning New Materials Supporting work from home 14 Distributed collaboration
Steelcase Q1, 2021 Our investment in new and enhanced products accelerated in the last three years, and we launched new product offerings that expanded our addressable market Simpler Broader price Ancillary / Innovative workstations points informal areas offerings 15
Steelcase Q1, 2021 We established partnerships with other companies to increase the breadth of our product offering 16
Steelcase Q1, 2021 We invested over $300 million to enhance our offering through acquisitions Broaden Strong, Growth Channel Addressable Stable Model Leverage Market Management Revenue: ~£69 million* ~$82 million* ~$37 million* Acquisition Date: August 2018 May 2018 November 2017 17 *Trailing twelve months revenue prior to acquisition
Steelcase Q1, 2021 We have generated strong cash flows to fund growth investments and shareholder return CASH FLOW FROM OPERATIONS AND ADJUSTED EBITDA CAPITAL EXPENDITURES VS. DEPRECIATION AND AMORTIZATION MARGINS ($ MILLIONS) ($ MILLIONS) Cash Flow From Operations Capital Expenditures $400 Adjusted EBITDA Margin 10% $100 D&A 8% $300 6% $200 4% $100 2% $0 * $0 0% FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ QUARTERLY DIVIDENDS PAID PER SHARE DIVIDENDS AND SHARE REPURCHASES ($ MILLIONS) $0.16 Dividends Repurchases $0.12 $100 $0.08 $0.04 $0.00 Q1 Q1 $0 FY21*** FY16 FY17 FY18 FY19 FY20 TFQ** FY16 * Includes $26 for Replacement Corporate Aircraft ** The company repurchased 3 million shares during the first few weeks of March 2020 through a Rule 10b5-1 plan established in December 2019 18 *** Q1 FY21 dividends paid represented a 52% reduction compared to Q4 FY20
Steelcase Q1, 2021 Our investments in the business generated strong return on invested capital before impact of pandemic in most recent quarter ADJUSTED RETURN ON INVESTED CAPITAL (ROIC) & ADJUSTED EBITDA ($M) (% Adjusted Net Income of Average Capital) Adj ROIC Adj EBITDA 16.0% $400 14.3% 13.8% 14.0% 13.3% $350 12.0% 12.0% $300 10.9% 10.5% 10.0% $250 8.0% $200 6.0% $150 4.0% $100 2.0% $50 0.0% $0 FY16 FY17 FY18 FY19 FY20 TFQ 19
Steelcase Q1, 2021 Our balance sheet remained strong in Q1 and provides stability through business cycles Q1 FY21, $ MILLION Q1 FY21 LIQUIDITY CHANGES 245 60 799 $1,500 701 COLI 160 Debt 39 8 161 COLI 160 $1,000 Cash Cash COLI 541 638 Equity $500 Cash $0 February 28, Net Borrowings Variable Share Dividends** Other May 29, 2020 Liquidity Profile Capital Base 2020 Under Credit Compensation Repurchases* Liquidity Liquidity Facility and Benefit Plan Contributions and Payments * The company repurchased 3 million shares during the first few weeks of March 2020 through a Rule 10b5-1 plan established in December 2019 20 ** Q1 FY21 dividends paid represented a 52% reduction compared to Q4 FY20
Steelcase Q1, 2021 Breakeven adjusted operating income estimate As of July 1, 2020, with the level of temporary salary reductions and other cost containment efforts we had in place, we estimated approximately $600 million of quarterly revenue would result in breakeven adjusted operating income. 21
Appendix Learn more 22
Appendix Forward-looking statements From time to time, in written and oral statements, we Forward-looking statements involve a number of risks and discuss our expectations regarding future events and uncertainties that could cause actual results to vary from our plans and objectives for future operations. our expectations because of factors such as, but not limited to, competitive and general economic conditions These forward-looking statements discuss goals, intentions domestically and internationally; acts of terrorism, war, and expectations as to future trends, plans, events, results governmental action, natural disasters, pandemics, and of operations or financial condition, or state other other Force Majeure events; the COVID-19 pandemic and information relating to us, based on current beliefs of the actions taken by various governments and third parties management as well as assumptions made by, and to combat the pandemic; changes in the legal and information currently available to, us. Forward-looking regulatory environment; changes in raw material, statements generally are accompanied by words such as commodity and other input costs; currency fluctuations; “anticipate,” “believe,” “could,” “estimate,” “expect,” changes in customer demand; and the other risks and “forecast,” “intend,” “may,” “possible,” “potential,” “predict,” contingencies detailed in our most recent Annual Report on “project,” “target” or other similar words, phrases or Form 10-K and our other filings with the Securities and expressions. Although we believe these forward-looking Exchange Commission. We undertake no obligation to statements are reasonable, they are based upon a number update, amend or clarify forward-looking statements, of assumptions concerning future conditions, any or all of whether as a result of new information, future events or which may ultimately prove to be inaccurate. otherwise. 23
Appendix Segment revenue and earnings AMERICAS – REVENUE EMEA – REVENUE OTHER CATEGORY – REVENUE (US$ millions) (US$ millions) (US$ millions) $2,673 $2,470 $2,431 $2,256 $2,232 $2,194 $670 $617 $608 $521 $524 $356 $381 $504 $338 $344 $283 $297 FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ AMERICAS – ADJUSTED OPERATING INCOME EMEA – ADJUSTED OPERATING INCOME (LOSS) OTHER CATEGORY –OPERATING INCOME MARGIN MARGIN * MARGIN * (Percent of Revenue) (Percent of Revenue) (Percent of Revenue) 11.4% 10.8% 1.5% 0.3% 10.3% 8.2% 8.5% 9.0% 8.8% 7.6% 6.3% 4.0% 4.7% 4.0% -1.1% -3.7% -2.7% -8.5% FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20** TFQ ** * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. ** Q4 FY20 included a $20.4M net gain on the sale of PolyVision in the Other Category 24
Appendix Select segment statistics (as of February 28, 2020) END OF FISCAL YEAR 2020 AMERICAS EMEA OTHER CATEGORY Number of Steelcase dealer locations ~ 400 ~ 350 ~ 50 Employees – non-manufacturing ~2,900 ~ 1,400 ~ 800 Employees – manufacturing ~ 5,500 ~ 1,300 ~ 800 Number of primary manufacturing locations Michigan – 2 France – 1 China – 1 Alabama – 1 Germany – 1 Malaysia – 1 Mexico – 2 Spain – 1 India – 1 Texas – 1 Czech Republic – 1 U.K. – 2 FY20 VERTICALS IN THE AMERICAS SEGMENT 15% FY20 PRODUCT MIX FY20 LONG-TERM EMPLOYEE BENEFIT 10% OBLIGATIONS FUNDING STATUS ($ millions) 5% Total Obligation $152 25% Other 0% DTA Education Manufacturing Government Other Insurance Services Professional State/Prov/Local Financial Services Healthcare Information Energy Technology Technical / 30% Seating Federal Gov $160 $111 45% Systems/ After-tax Storage Obligation Product Mix Assets (COLI) Liabilities 25
Appendix Historic shares outstanding SHARES (IN MILLIONS) 180 160 Class A Shares Class B Shares 140 120 100 26.9 80 87.9 60 40 14.1 139.2 20 0 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Q1 FY21 26
Appendix Historical market data ESTIMATED U.S. OFFICE FURNITURE SHIPMENTS (USD billions) $20 $15 $10 $5 $- 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 EUROPEAN OFFICE FURNITURE CONSUMPTION (EUR billions) € 14 € 12 € 10 €8 €6 €4 €2 €0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 27 Sources: 1997-2015: internal Steelcase estimates, 2015-2019: BIFMA, CSIL
Appendix Non-GAAP financial measures This presentation contains certain non-GAAP financial measures. A “non- (3) adjusted Earnings Before Interest Taxes and Depreciation and Amortization GAAP financial measure” is defined as a numerical measure of a company’s (EBITDA), which represents EBITDA, excluding restructuring and goodwill and financial performance that excludes or includes amounts so as to be different intangible asset impairment charges, (4) adjusted Earnings Before Interest Taxes than the most directly comparable measure calculated and presented in and Depreciation and Amortization (EBITDA) margin, which represents EBITDA accordance with GAAP in the statement of income, balance sheet or statement of cash flows of the company. Pursuant to the requirements of margin, excluding restructuring and goodwill and intangible asset impairment Regulation G, the company has provided a reconciliation of non-GAAP charges, and (5) adjusted return on invested capital (ROIC), which represents financial measures to the most directly comparable GAAP financial measure. income before income tax expense, excluding interest expense, restructuring costs The non-GAAP financial measures used within this presentation are: (1) and goodwill and intangible asset impairment charges, less income tax expense at adjusted operating income (loss), which represents operating income (loss), an assumed long-term effective tax rate, divided by average capital (defined as the excluding restructuring costs and goodwill and intangible asset impairment average of total debt and shareholders’ equity at the beginning and end of the charges, (2) adjusted operating income (loss) margin, which represents applicable period). These measures are presented because management uses this operating income (loss) margin, excluding restructuring costs and goodwill information to monitor and evaluate financial results and trends. Therefore, and intangible asset impairment charges, management believes this information is also useful for investors. ADJUSTED OPERATING INCOME $ Million FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 TFQ Operating Income/(Loss) $203 $1 ($12) $52 $97 $59 $166 $137 $170 $196 $155 $184 $257 $177 as Restated* Restructuring Costs - $38 $35 $31 $31 $35 $7 $41 $20 $5 - - - - Goodwill and intangible asset $21 $65 - - - $60 $13 - - - - - - $18 impairment charges Adjusted Operating Income $225 $107 $27 $83 $124 $151 $180 $178 $190 $201 $155 $184 $257 $195 * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 28
Appendix Non-GAAP financial measures AMERICAS ADJUSTED OPERATING INCOME MARGIN * (Percent of Revenue) FY16 FY17 FY18 FY19 FY20 TFQ Operating Income 11.4% 10.7% 8.2% 8.5% 9.0% 7.6% Margin as Restated * Restructuring Costs - 0.1% - - - - (Benefits) Adjusted Operating Income 11.4% 10.8% 8.2% 8.5% 9.0% 7.6% Margin * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 29
Appendix Non-GAAP financial measures EMEA ADJUSTED OPERATING INCOME (LOSS) MARGIN * (Percent of Revenue) FY16 FY17 FY18 FY19 FY20 TFQ Operating Income (Loss) (12.4%) (4.1%) (2.7%) (1.1%) 1.5% (2.6%) Margin as Restated * Goodwill and intangible asset - - - - - 2.9% impairment charges Restructuring Costs 3.9% 0.4% - - - - Adjusted Operating Income (8.5%) (3.7%) (2.7%) (1.1%) 1.5% 0.3% (Loss) Margin * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 30
Appendix Non-GAAP financial measures ADJUSTED EBITDA MARGIN $ Million FY16 FY17 FY18 FY19 FY20 TFQ Revenue $3,060 $3,032 $3,055 $3,443 $3,724 $3,382 Income before income $175 $196 $162 $164 $245 $166 tax expense Interest Expense $18 $17 $18 $38 $27 $28 Depreciation and amortization $66 $60 $66 $82 $86 $88 Restructuring costs $20 $5 - - - - Goodwill and intangible asset impairment charges - - - - - $18 Adjusted EBITDA $278 $279 $245 $283 $358 $300 Adjusted EBITDA Margin 9.1% 9.2% 8.0% 8.2% 9.6% 8.9% (% of Revenue) 31
Appendix Non-GAAP financial measures ADJUSTED RETURN ON INVESTED CAPITAL (ROIC) $ Million FY16 FY17 FY18 FY19 FY20 TFQ Income before income tax expense $175 $196 $162 $164 $245 $166 Interest Expense $18 $17 $18 $38 $27 $28 Restructuring costs $20 $5 - - - - Goodwill and intangible asset impairment charges - - - - - $18 Adjusted Income before income tax expense $213 $218 $180 $201 $273 $212 Assumed Long-Term Effective Income Tax Rate % 36.0% 36.0% 34.5% 27.0%(1) 27.0% 27.0% Adjusted Net Income $136 $140 $118 $147 $199 $155 Total Debt $299 $297 $295 $487 $484 $729 Total shareholders’ equity $737 $767 $813 $850 $970 $881 Total Capital $1,036 $1,064 $1,108 $1,337 $1,455 $1,610 Prior Year Total Capital $946 $1,036 $1,064 $1,108 $1,337 $1,339 Average Capital $991 $1,050 $1,086 $1,223 $1,396 $1,475 Adjusted Return on Invested Capital (ROIC) 13.8% 13.3% 10.9% 12.0% 14.3% 10.5% (Adjusted Net Income as a % of Average Capital) (1) Assumes 10 months at 36% and 2 months at 27% as after U.S. Tax Reform 32
© 2020 Steelcase Inc. Trademarks used herein are the property of Steelcase Inc. or of their respective owners. 33
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