INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE

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INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
INTERNATIONAL
SMALL BUSINESS
SUMMIT MAGAZINE
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
ABOUT US

The SBAA provides the Support, Advice, Opportunity and Advo-
cacy Micro, Small and Medium Sized Business need to thrive in
today’s economy.

As well as being the voice of MSME’s, advocating for their rights
and getting the important issues in front of Federal and State
Governments, Regulators and Authorities, the SBAA also provides
Members with access to a range of quality programs, services,
technology, education and trade missions ensuring they have the
best chance to succeed.

Why Join SBAA

Make your voice count and make a difference. By adding your
voice to the tens of thousands of MSME owners we already
represent, you help improve the conditions for small businesses.
Your membership allows you to contribute to solving the
important issues effecting small business today.

We offer a range of member benefits and services to get the ad-
vice and help you need to build the business you want.

Take advantage of SBAAs large network and connect and build
working relationships with professionals, business owners, and
industry and government bodies globally.

             VISION
             Our vision for Australian Small Business is to have equitable access to
             programs, services, technology, quality education and support to be
             successful in the global economy.
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
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                                                   Table of Content

Official Welcome ................................................................................................................................4

Purpose of the Summit .....................................................................................................................5

Message from Ana Marinkovic ........................................................................................................7

Program ..............................................................................................................................................9

Women in Small Business ..............................................................................................................11

Keynote Speakers .......................................................................................................................13-25

Panellists ....................................................................................................................................27-31

Social Events ...................................................................................................................................33

Small Business Charter of Australia .............................................................................................34

Event Sponsors ...............................................................................................................................35
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
4            www.smallbusinessassociation.com.au

    Official Welcome

                                          There are periods throughout history when the world experiences an event
                                          so powerful that things do not remain the same. It becomes a time for big,
                                          bold, new ideas. Such a time arrived with the coronavirus. The status quo
                                          cannot remain the same and it is now time for change. As a global
                                          economy, Australia and other nations can enter the Golden Age.

                                          History shows it is small business that led a nation out of an economic
                                          downturn. Rebuilding shattered economies is not from the top down but
                                          rather from the bottom up.

    The SBAA is acknowledged as a premium peak body representing 60,000 individual small businesses plus
    another 38 industry partners whose membership totals hundreds of thousands. The SBAA strives to repre-
    sent the needs of all small businesses, and to advocate for the small business sector to be at the forefront of
    Australian Government Policy.

    There are numerous summits and conferences, so, what is special about the SBAA Bi-Annual International
    Small Business Summit in 2021?

    The SBAA Summit is not your usual conference talk fest but is a working summit.

    It will provide a road map for small business post coronavirus and find solutions to some of the impediments
    facing small business in the areas of technology, manufacturing, industrial relations, trade, finance, taxation,
    education and training and a section on women in business.

    At the conclusion of the Summit, a communique will be issued, and a Report will be prepared for presentation
    to government.

    I welcome you to our Summit where we will set the agenda for a sustainable small business future.
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
www.smallbusinessassociation.com.au     5

Purpose of the Summit

96-99.7% of all businesses in contemporary economies are small businesses meaning they make up the bulk
of businesses. They are the economy.

The purpose of the Summit is to lay the foundations for good policies including new ideas, best business
practices and ease of doing business for small businesses particularly doing trade with global economies.

This high-level summit is set to become a mini APEC/ASEAN having the support of a number of organisations
and our global partners. It will set the tone and create opportunities for the small business sector domestical-
ly and globally. It will forge relationships and produce an environment whereby small business can compete
and prosper.

The Small Business Charter of Australia:

The Small Business Charter of Australia is an overarching document that incorporates all three levels of gov-
ernment across all States and Territories. It seeks to ensure that all governments and government agencies
at all levels collaborate together and think ‘Small Business First’. The SBAA aims to utilize the charter as a
roadmap for our policy-making at the 2021 summit – to ensure small business matters are made a priority for
the Australian Government at a national level.

At our 2021 Summit, there will be international participants from the academic and business world and gov-
ernment advisers where talks will center on some of the ten pillars of the Charter, small business practices,
new ideas, and how both small business and the economy will benefit.

MSMEs Australian Statistics (pre coronavirus):

  • There are approximately 2.4 million actively trading small businesses in 2019.
  • 96% of businesses in Australia are small businesses.
  • 88% are micro employing 0-3 staff as per Australian Bureau of Statistics (ABS).
  • Approximately 700,000 do not employ staff.
  • There are 868,248 employing businesses of all sizes. Of all employing businesses, 812,084 were
    considered small businesses with fewer than 20 employees.
  • Small business including owners make up more than half of Australia’s workforce engaging up to 7
    million.
  • They produced 57% of Australia’s gross domestic value (GVD) which was generated by businesses
    between $100,000 and $50 million (NAB survey 2017.
  • Of the employing businesses, 70% or 608,733 employed between 1 and 4 people whilst only 0.5% or 3,915
    employed more than 200 people.
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
6            www.smallbusinessassociation.com.au

Small Business Charter of Australia –
Think Small Business First
Small businesses are the backbone of the Australian economy. They are a key source of employment and a platform
for business innovation.

Small businesses are also the most sensitive to changes and the first to suffer if weighed down with excessive
bureaucracy, changing rules, draconian regulation and unfair competition.

Governments and policy makers need to adopt a more sophisticated approach towards small business by providing
an economic plan for small business. Such plans need to identify strategic priorities and create opportunities for
global economic sustainability for Australian small businesses.

The ten pillars form the framework for the SBAA Small Business Charter.
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
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Program:
Thursday, 10 June 2021
 TIME         SESSION
 7am          Stand up breakfast
 8am          Official Opening
 9am          Industrial Relations
 10.30am      Morning breakout
 11am         Finance
 12.30pm      Stand up lunch
 1pm          Manufacturing
 2pm          Education & Training
 3.30pm       Afternoon breakout
 4pm          Taxation
 6pm          Gala Dinner Sea World Theme

              All delegates leaving the summit are to meet at Concierge Sea World Resort at 6pm to be escorted to the
              Theme Park. Other guests arriving from other locations can enter via the main gates and entrance at Sea
              World Theme Park from 6pm

Friday, 11th June 2021
 TIME         SESSION
 7am          Stand up breakfast
 7.30am       Update
 8am          Trade including virtual from overseas
 10am         Morning breakout
 10.30am      Technology
 12pm         Stand up lunch
 1pm          Women in Business
 4pm          Close of the summit with some networking / drinks
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
www.smallbusinessassociation.com.au    9

Message from NAB – Summit Major Sponsor

                                   This year’s SBAA International Small Business Summit presents a great
                                   opportunity for us to pause and take stock on what has been a momentous
                                   12 months.

                                   While every business is on their own journey when it comes to recovering
                                   from the pandemic, it’s true that we have seen Australia make a far stron-
                                   ger recovery from the economic and health impacts of COVID-19 than any
                                   of us would have expected.

Our recovery is thanks to the decisive actions by Government, but it is also thanks to the resilience of all
Australians and small businesses, who have worked together to create one of the most cohesive COVID
responses globally.

The challenge now for our small business community is to capitalise on our position as a nation and focus
on the next stage.

Small business performance is what is driving our recovery from COVID. Small business across Australia can
and should now lead the shift from recovery to growth.

While there is a lot of attention on the resurgent housing market, as Australia’s biggest business bank, we are
also seeing exciting and widespread signs of business growth.

Our NAB Business Experts are approving more loans to businesses than before the pandemic. New and
increased lending to small businesses is up. Our business surveys have shown business conditions hit
record highs. The strength in conditions is evident across all states and industries and business confidence
remains well above the average.

I see this when I visit customers around the country. They are more confident, and they are looking to expand.

Businesses across Australia are now harnessing the new ideas and opportunities they uncovered during
2020 and focusing on growth. Pivot was a great catchphrase in 2020, but this year is all about doubling down
on the opportunity.

NAB is this year’s major sponsor of the International Small Business Summit and as such I look forward to
joining with you to recognise this opportunity and grow those ideas which are set to perform well after the
pandemic is over.

By Ana Marinkovic
NAB Executive General Manager for Small Business
INTERNATIONAL SMALL BUSINESS SUMMIT MAGAZINE
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Women in Small Business:

Strengthening women-led small business. Driving greater participation, engagement, and leadership
capability of female-led enterprises

The Women in Business session is dedicated to significant issues pertaining to expansion, stability and
prosperity of female-led enterprises providing delegates with the opportunity to connect and collaborate on
keys issues facing women in small business development and advocacy.

This summit component will provide a dynamic platform for learning, collaboration, profiling & business,
targeting an increase of female leadership roles, diversity, and equity.

The program elements will culminate a providing a vision of a more prosperous future and women in both
small business and leadership roles.

Key Sessions include:

  -     Strengthening women-led small business
  -     The power of finding your voice
  -     Next generation of enterprise leaders
  -     Why Small Business Needs to Think Bigger

This Summit component provides a dynamic platform where women in business from across our delegate
regions will connect and collaborate with business icons and industry luminaries. Providing a dynamic
marketplace for learning, collaboration, profiling & business growth.
www.smallbusinessassociation.com.au      13

Keynote Speakers

                   The Hon Bruce Bilson

                   Australian Small Business and Family Enterprise Ombudsman

                   Bruce Billson commenced his role as Australian Small Business and Family
                   Enterprise Ombudsman (ASBFEO) in March 2021.Bruce brings experience and
                   knowledge to the role of Ombudsman, and an understanding of the issues
                   facing small business, having started his own advisory business in 2016.Bruce
                   has shown his dedication to small business through various board appoint-
                   ments, including the Franchise Council of Australia, Deakin University Busi-
                   ness School and Australian Property Institute, and more recently through his
                   appointment as Administrator for the City of Whittlesea

                   Dr Brett Freudenberg

                   Griffith University Business School

                   Brett is know for his research expertise in tax law and policy issues facing
                   private enterprises, as evidenced by his Fulbright Scholarship and over 80
                   refereed publications. In 2021, he was awarded the national ATTA-Hill medal
                   in recognition of outstanding contribution to tax policy and tax teaching.

                   Dr P. Roberto Garcia

                   Indiana University, Kelley School of Business

                   P. Roberto Garcia is the Young-Jin Kim Clinical Professor of International
                   Business in the Department of Management and Entrepreneurship at Indiana
                   University’s Kelley School of Business. He also serves as Faculty Director for
                   the Center for International Business Education and Research (CIBER). He
                   currently teaches various International Business courses at the Undergraduate,
                   Kelley Direct-Online, and Executive Education program

Trade   Taxation
www.smallbusinessassociation.com.au       15

                                  Senator Malcolm Roberts

                                  Senator For Queensland

                                  Senator for Queensland. Malcolm has extensive experience in the corporate
                                  sector and as a business owner. He worked as an underground coalface miner
                                  and manager and is committed to optimising productive capacity by removing
                                  excessive government intervention that undermines our ability to take respons-
                                  ibility and have freedom in our lives.

                                  Wes Lambert

                                  Restaurant & Catering Association

                                  Wes Lambert CPA, GIA (Cert) MAICD, commenced with Restaurant & Catering
                                  in May 2019. Most recently he served as Chief Financial Officer and Executive
                                  Director for Velocity Group, a retail industry holding company based in the
                                  United States. Mr Lambert previously served as Executive Director, Secretary
                                  and Financial Controller for Pacific Restaurant Group Ltd (Kingsleys, Chop-
                                  House, & Jamie’s Italian), Australia’s first public unlisted Full-Service Restau-
                                  rant Group, from 2007 to 2012, where he was responsible for the restructure
                                  and IPO of the Group as well as securing the Master Franchise Agreement for
                                  Jamie’s Italian in Australia/NZ.

                                  Peter White AM

                                  Finance Brokers Association of Australia (FBAA)

                                  Managing Director of the FBAA. Banking and finance career spans over 43
                                  years covering retail banking, Private Banking, Investment Banking, non-bank-
                                  ing and mortgage management and broking. Is a Registered Lobbyist, the
                                  leading advocate and ambassador for Mental Health Awareness in finance
                                  industry, Chairman of the International Mortgage Brokers Federation, Member
                                  of the SBAA, champion for mental health issues of parents with Special Needs
                                  Children via his charity “The Sanity Space Foundation”.
                                  Recipient 2019 Queens Birthday Honours as an “AM” Member of the Order of
                                  Australia for significant services to industry and the community.

Industrial Relations   Taxation     Finance
www.smallbusinessassociation.com.au      17

                          Dr Melissa Belle

                          Griffith University

                          Melissa Belle Isle is a Taxation Lecturer at Griffith University. She has a PhD
                          and Honours degree for her research relating to the influence of tax on small
                          business cash flow. Melissa’s motivation for small business research stems
                          from her involvement in small businesses owned and operated by her family.

                          Craig Gillies

                          Australia Cyber Security Centre

                          Craig is the inaugural Director of the Australian Signals Directorate’s (ASD’s)
                          Technical Advice and Uplift – Small and Medium-sized Enterprises and Individ-
                          uals Section, as part of the ASDs, Australian Cyber Security Centre (ACSC).

                          Marko Vuksanovic (Virtual)

                          Tradewin Asia Pacific

                          Bruce Billson commenced his role as Australian Small Business and Family
                          Enterprise Ombudsman (ASBFEO) in March 2021.Bruce brings experience and
                          knowledge to the role of Ombudsman, and an understanding of the issues
                          facing small business, having started his own advisory business in 2016.
                          Bruce has shown his dedication to small business through various board
                          appointments, including the Franchise Council of Australia, Deakin University
                          Business School and Australian Property Institute, and more recently through
                          his appointment as Administrator for the City of Whittlesea

Trade   Technologies   Taxation
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www.smallbusinessassociation.com.au      19

                        Mr Masaki Takahara

                        JETRO Sydney

                        Mr Takahara joined Japan External Trade Organization (JETRO) in 1989.
                        Served as a researcher at New York office 1996-2000, Deputy Managing
                        Director at Shanghai office 2004-09 and Managing Director at Yangon office
                        2012-15.

                        Mr Takahara has been working as a Managing Director of the JETRO Sydney
                        office since June 2019.

                        Dr Luca De Leonardis

                        Invest HK

                        Dr Luca De Leonardis is the Head for Australia and New Zealand at Invest
                        Hong Kong (InvestHK), the Government Department responsible for attracting
                        and facilitating foreign direct investment into Hong Kong.

                        With senior management experience in both the private and public sectors, Dr
                        De Leonardis’s work experience combines international marketing, economic
                        and business development and investment promotion.

                        Gabriel Dio

                        Master Steel

                        Since taking over Master Steel in 2018, Gabriel has realised annual revenue
                        growth, grown the team, entered new markets and achieved Main Roads (TMR)
                        accreditation to MRTS78. His background in the resources and manufacturing
                        sector spans more than a decade and numerous countries in South East Asia,
                        the Middle East and East Coast of Australia. When combined with his love of
                        innovation, Gabe is providing the leadership Master Steel needs so it can play
                        a role in a brighter future for advanced manufacturing in Australia.

Trade   Manufacturing
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                                 Trena Blair

                                 FD Global Connections Pty Ltd

                                 Ms. Trena Blair is a highly accomplished global businesswoman and profes-
                                 sional speaker who effortlessly transverses corporate and entrepreneurial
                                 communities transcontinental. In 2014, Ms. Blair founded and is CEO of FD
                                 Global Connections, a boutique advisory firm dedicated to successfully scaling
                                 businesses globally. Featured in Forbes, Ms. Blair is highly sought after advisor
                                 to Federal Government, Corporates and entrepreneurs.

                                 Dr Dharah Shah
                                 Griffith University

                                 Dr. Dhara Shah is a Senior Lecturer within BSI. Her research expertise and
                                 interest have been within the areas of gender, career-growth, training, women
                                 entrepreneurship. She has successfully led and completed two research
                                 grants projects recently, focusing on empowering disadvantaged women
                                 through entrepreneurship and building international entrepreneurial capacity
                                 for growth.

                                 Dr Carla Riverola Bataller

                                 Griffith University

                                 Dr Carla Riverola is a Lecturer in Entrepreneurship at Griffith University. She is
                                 passionate about entrepreneurship, innovation management and sustainabil-
                                 ity. She has partnered with entrepreneurs and policy makers around the world
                                 and has been published in top peer-reviewed journals (e.g. International Jour-
                                 nal of Innovation Management, International Entrepreneurship and Manage-
                                 ment Journal).

Manufacturing   Industrial Relations       Women In Business
www.smallbusinessassociation.com.au        23

                               Dominique Lamb

                               National Retail Association

                               CEO of the National Retail Association and Director of NRA Legal, Dominique
                               Lamb has extensive experience providing industrial relations and employment
                               law advice to a range of small, medium and large businesses across a range
                               of industries.
                               Dominique plays an integral role with the National Retail Association by liais-
                               ing and advocating on behalf of retailers at a Federal and State Government
                               level on all areas of policy which affect retail businesses both large and small,
                               including but not limited to industrial relations, technical standards, product
                               safety, loss prevention and city planning and infrastructure.

                               Rutland Smith
                               Harvey Norman Technology for Business

                               As an owner and advisor, technology and small business are the crux of Rut-
                               land Smith’s 20+ year career. From Apple then IBM to today, it is his passion
                               for technology and supporting SMBs that has led Rutland to his role as MD, of
                               Harvey Norman Technology for Business.

                               Paul Cooper

                               Advanced Manufacturing Growth Centre

                               Paul was appointed Chairman of AMGC’s Board in 2018. He is owner and
                               Executive Chair of Rinstrum, and holds qualifications as a Chartered Tax
                               Advisor, is a Fellow of Certified Practising Accountants Australia, and is a
                               Graduate of the Australian Institute of Company Directors.

Manufacturing   Technologies
www.smallbusinessassociation.com.au     25

                       Gretta Svendsen

                       Microsoft

                       Gretta is the SMB Lead at Microsoft. She is focused on empowering small and
                       medium sized business through advancements in technology and innovation.
                       During her time at Microsoft, she has been focused on supporting Small
                       Businesses during a time of economic recovery and reimagination.

                       Her experience extends across multiple sectors including banking, payments,
                       accounting technology, FMCG and Consumer Goods.

                       Ben Giles

                       Trade and Investment Queensland

                       Ben Giles commenced as Trade and Investment Commissioner for Indonesia
                       (based in Jakarta) in July 2018. He has 25 years’ experience in international
                       business, including 15 in the field of trade and investment. He also has
                       longstanding connections to Indonesia, having previously worked in Jakarta
                       with both the Australian Trade Commission (Austrade) and the private sector.
                       Ben is currently Vice President of the Indonesia Australia Business Council.

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www.smallbusinessassociation.com.au        27

Panellists

                    Peter Graham Corrie                            Jane Mason
                    Rynco Pty Ltd                                  Bizcover Pty Ltd

                    Joanne Brooks                                  John Hebrard
                    Navig8biz Pty Ltd                              Tafe Queensland

                    Colin Coverdale                                Helen Dayman
                    Institute Small Business Owners                WAHP Business
                                                                   Australia

                    Susan Sheehan                                  Dr Peter Ellis
                    SMARTCOACH7                                    Your Silent Partner Pty Ltd

  Finance   Education & Training
www.smallbusinessassociation.com.au     29

                     Jonathan Alt                                                     Dr Clarence N W Tan
                     DARIS Group                                                      EPICHub.org

                     Dr Dion Klein                                                    Faisal Khatib
                     The Wise Academy Pty Ltd                                         Adbuzz Australia Pty Ltd

                                                                                      Tracey Hocking
                      Maree Adshead
                                                                                      Lazybones
                      Office of the Queensland
                      Small Business
                      Commissioner

                     Dr Anna Kurtovic
                                                                                      Eric Allgood
                     DARIS Group
                                                                                      Small Business Assistance and
                                                                                      Advisory Services

Finance     Education & Training   Technologies   Industrial Relations     Taxation       Women In Business

Manufacturing
www.smallbusinessassociation.com.au     31

                       Greg Craven                                            Dr Rumintha
                                                                              Wickramasekera
                       Cumulus Technologies Pty Ltd
                                                                              Queensland University of
                                                                              Technology Services

                       David Power - MC
                       Swinburne University,
                       Southern Cross University,
                       QUT

Education & Training     Technologies     Industrial Relations
www.smallbusinessassociation.com.au      33

Social Events

GALA DINNER

                                                             Proudly sponsored by NAB, the SBAA’s International
                                                             Small Business Summits exclusive Gala Dinner will be
                                                             held on the evening of the 10th June 2021, 7pm-11pm.

                                                             You will enjoy an unforgettable experience with one of
                                                             the world’s most intriguing animals amongst business
                                                             peers from all around Australia and the world at Sea
                                                             World’s famous Dolphin Show. Gourmet Food & Drinks
                                                             will be available all evening as you enjoy live
                                                             entertainment at the Pavilion until late.

                                                             The Gala Dinner will also provide attendees with the
                                                             invaluable opportunity to network with the best that
                                                             the business community has to offer. Industry leaders,
                                                             CEO’s, SME sector peers and International delegates &
                                                             Consulates and Government representatives will all be
                                                             in attendance.

What’s included;
- A delicious banquet
- 4hr Drink Packages
- World Class Entertainment including the Sea World Dolphin Show

Entertainment:
The evenings entertainment will include:
- Jacaranda String Quartet from the Queensland Conservatorium Griffith University
- Roger Davy & Vavachi Entertainment’s Trace Band
34   www.smallbusinessassociation.com.au

                                    Event Sponsors

                                           major sponsor
Small Business Association of Australia Pty Ltd
                               T:1300 413 915
    E: info@smallbusinessassociation.com.au
   W: www.smallbusinessassociation.com.au
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