International Education and Training Strategy to Advance Queensland 2016-2026 - Draft
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Copyright: © The State of Queensland June 2016. Copyright protects this material. Enquiries should be addressed to copyright@treasury.qld.gov.au Disclaimer: The information presented in this booklet is distributed by the Queensland Government as an information source only. The State of Queensland makes no statements, representations, or warranties about the accuracy or completeness of, and you should not rely on, any information contained in this publication. The Queensland Government disclaims all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason. Any reference to any specific organisation, product or service does not constitute or imply its endorsement or recommendation by the State of Queensland. 2 | International Education & Training
Foreword Queensland should be a destination of choice for international Our aspiration for Queensland is to continue to grow the industry students: we have world class education and training and achieve a national international education and training institutions; an outstanding lifestyle and unique tourism enrolment market share of 20 per cent by 2026 – four per cent experiences. higher than estimated for that year in a ‘business as usual’ scenario. And with growing global demand for education and training services, we need to ensure we entice more international This is why the Draft International Education and Training students to choose Queensland – which will mean more local Strategy to Advance Queensland 2016-2026 sets out the clear jobs, economic growth and better cultural ties in a globalised directions needed to achieve our objectives. The Queensland economy. Government recognises that if we act now, guided by a well- coordinated, cohesive and holistic strategy, we can shore up our The Honourable Jackie Trad MP Global competition for students is intensifying. Other leading position as a first choice international education and training Deputy Premier and emerging education systems are lifting their game and provider and create a sustainable future for the industry in Minister for Infrastructure, Local Government taking some of our market share. So we must respond in kind Queensland. and Planning and Minister for Trade and and take our international education and training industry to new Investment levels of excellence. This strategy focuses on four core areas —international promotion, student experience, regional differentiation and With the support of: The world’s rapidly expanding middle classes, particularly industry connectivity. In combination, these core areas provide in Asia, have high aspirations for their children – aspirations a platform for growth in international education and training, as that invariably include a world-class education. Beyond well as in related service sectors, including tourism. Queensland’s world-class education and learning institutions we have much, much more to offer international students. This approach also supports the state’s broader trade and Queensland boasts an enviable lifestyle with some of the world’s investment strategies and the Queensland Government’s best natural attractions on our doorstep and in addition we are Advance Queensland plan, which aims to create the knowledge- easily accessible, affordable, and provide a safe place to live and based jobs of the future. Welcoming more international students learn in a cosmopolitan multicultural society. adds directly to Queensland’s economy and supports the growth of our knowledge-based economy and jobs of the future and with Taken together, this list of educational, cultural and natural 34 per cent of international students living outside of Brisbane advantages can help Queensland retain its position as a these benefits also flow to regional Queensland. first choice destination for students but that requires close collaboration and a clearly-stated and shared approach by The strategy has been backed by expert research and analysis government and industry. from Deloitte Access Economics and enriched with input from leaders from the state’s education and training industries and The Honourable The Honourable In recent years, the growth of international education and key government entities. Kate Jones MP Yvette D’Ath MP training enrolments in Queensland’s institutions has fallen Minister for Education Attorney-General and behind the national average, and behind our international The Queensland Government is committed to growing and Minister for Tourism Minister for Justice and competitors. Our educational institutes have been proactive in international education and training in Queensland and and Major Events Minister for Training expanding their international outreach but have suffered from welcomes feedback on our strategy. We know that the success and Skills the lack of a coordinated strategy. The Palaszczuk Government is of this strategy will depend on every stakeholder, every industry determined to rectify this. Queensland will work with the industry sector and government continuing to work together to embrace in developing an international education and training strategy an ambitious and uniquely Queensland approach to growing and that will accelerate growth in the sector. improving international education and training in our State. International Education & Training | 3
Contents Draft strategy at a glance 5 Potential for regions 15 International education and training 7 Quality to boost the yield 16 Offshore potential 16 Current status 8 Synergistic opportunities 17 Industry sectors and student enrolments 8 Value - export revenue and almost 20,000 The draft strategy 19 jobs for Queensland 9 Vision Sustainability 10 Goal Important industry for Queensland regions 11 Strategic imperatives Source markets 11 Promoting Queensland Offshore delivery of education and internationally 20 training programs 12 Potential initiatives 23 Growth rate challenge for Queensland 12 Enhancing the student experience 24 Projected growth - ‘business as usual’ 12 Potential initiatives 27 Enrolments 13 Strengthening our regions 29 Growth rate and value - export revenue and jobs 13 Potential initiatives 30 Market share 13 Future source markets 13 Connecting the international education and training industry 32 Our aspirations for the industry 15 Proposed governance framework 33 Increasing the market share to 20 per cent 15 Potential initiatives 34 Consistent growth 15 Consultation 35 Increased enrolments growth and value 15 4 | International Education & Training
Draft strategy at a glance STRATEGIC IMPERATIVES POTENTIAL INITIATIVES Profiling and Student Business branding attraction development PROMOTING QUEENSLAND INTERNATIONALLY VISION Attract the best and brightest students from the Major events Marketing Export innovation most diverse range of markets across all sectors sponsorship campaigns grants both onshore and offshore. ‘Friends of Best & brightest Advertising Queensland’ - Advance A strong and sustainable Queensland alumni program fellowships international education and ENHANCING THE STUDENT EXPERIENCE training industry that facilitates global engagement, produces Improve student satisfaction on the quality of Commencement Living in Queensland lifelong ambassadors for their experience both inside and outside of the Pre-departure Affordable State-wide Queensland, and becomes a key classroom. information ‘Student Hubs’ and quality sessions accommodation catalyst for growing Queensland's knowledge economy. State-wide STRENGTHENING OUR REGIONS Employment International international opportunities student design Increase the contribution of international student welcome program challenge education and training to regional economies program and ensure that Queensland offers the most GOAL diverse, comprehensive and unique offerings to The ‘Queensland difference’ Harness Queensland’s international students. Regional Support for Access, implementation regional study affordability comparative advantages to plans organisations and pathways reposition Queensland as CONNECTING THE INTERNATIONAL a leading destination for EDUCATION AND TRAINING INDUSTRY Leadership, coordination and advocacy international education and Improve leadership, coordination and advocacy and develop a Queensland perspective on Central implementation training in the Asia-Pacific Ministerial Champion and coordination region – aspiring to 20 per cent industry issues and opportunities. Recognition of sector of the national market share Advisory Group and international by 2026. student excellence UNDERPINNING STRENGTHS World class Higher education An advanced A demonstrated Unique regional Excellent A safe and Queensland A well-established education and and research economy with Government diversity accessibility relaxed lifestyle boasts unrivalled multicultural training bodies performing world-class commitment with half the and direct in a clean, natural community, providers well in global infrastructure to innovation population and international green and warm attractions with a wide variety delivering quality rankings, with attracting global and knowledge one-third of airport links environment. including the of ethnic and faith teaching across a particular areas players ranging from industries international to major regional Great Barrier Reef, organisations diverse range of of expertise in aviation and defence, led by the students living centres. A Queensland’s contributing to subjects. aviation and food and agriculture, Advance outside the diverse mix of famous beaches cuisines, sport and defence, agriculture information and Queensland capital. international and many of social life. technology, mining, communication program. and Australian Australia’s world engineering, technology, financial students. heritage-listed tropical science services, tourism and sites. and tropical health. mining. International Education & Training | 5
In 2015: 103,251 international student enrolments in Queensland $2.9 billion in export revenue 19,470 jobs 6 International Education & Training
International education and training A critically important industry for Queensland A strong international education and training defence, agriculture, technology, mining, industry drives innovation, builds a stronger engineering, tropical science and tropical health. economy and creates more jobs. These are some • An advanced economy with world-class of the immediate and most obvious economic Enhancing infrastructure attracting global businesses. benefits provided by the industry, but there are many other significant benefits that may not be as • Government commitment to innovation, Queensland’s technology and knowledge industries, led by the immediately obvious. The industry also enhances Advance Queensland program. global standing Queensland’s global standing and enriches our community, facilitates international diplomacy, • Unique regional diversity, with half the and enriching our creates global business networks and enhances population and one-third of international community research partnerships. Our international alumni students living outside the capital _ Queensland are spread across the world, taking with them is the only state in Australia where a non-capital our reputation for education and training and city, the Gold Coast, is listed among the best a respect for Queensland’s culture and values. student cities in the world. Queenslanders also benefit from a greater global International • Excellent accessibility, with direct international outlook and improved understanding of many airport links to major regional centres, including alumni in over cultures through engagement with international students. Cairns and the Gold Coast as well as Brisbane, 160 unlike other Australian states and territories. countries around Queensland’s advantage • Greater diversity in the international student the world nationality mix relative to other Australian Queensland has significant capability in delivering jurisdictions. quality education and training outcomes. It is geographically close to key growth markets and • The most affordable lifestyle on Australia’s offers a unique and affordable lifestyle that eastern seaboard, with tuition fees, attracts students and their families. accommodation and public transport generally cheaper in Brisbane than Sydney and Queenslanders benefit Queensland’s international education and training Melbourne and cheaper again in our regions. from a greater industry is both world class and unique. Among its • Home to the nation’s highest profile natural distinguishing factors are: attractions, including the Great Barrier Reef and global outlook • World class education and training providers many world heritage-listed sites. delivering quality teaching across a diverse • A well-established multicultural community range of subjects. with a wide variety of ethnic and faith • Higher education and research bodies organisations contributing to cuisines, sport performing well in global rankings, with and social life. These communities are a particular areas of expertise in aviation and drawcard for international students. International Education & Training | 7
Current status Industry sectors and student enrolments The international education and training industry encompasses higher education, vocational education and training (VET), schools and English language intensive courses for overseas students (ELICOS). During their educational experience, the majority of international students undertake study in more than one educational sector. In 2015 there were 62,300 international student visa commencements in Queensland, leading to 103,251 enrolments in total, representing 16 per cent of the Australian total. These are big numbers in the context of overall education in Queensland and in the context of the Queensland economy as a whole. Queensland's proportion of national Proportion of total student enrolments market share by sector 2015 by sector in 2015 Overall national Govt Schools 2.5% 16% Non-Govt Schools 2% Non-award 6% market share Higher education 14.5% ELICOS Higher Education (Public) 32.5% VET 16.2% (Private) 17% Schools 20.9% ELICOS (Public) 8% 17.9% Higher Education (Private) 5.5% ELICOS VET (Public) 2.5% Other 5% VET (Private) 24% National market 645,185 enrolments 100% Source: International student data December 2015, Australian Education International Source: The opportunity and imperative for Queensland’s international education and training sector, Deloitte Access Economics, May 2016 8 | International Education & Training
Value – export revenue and almost 20,000 jobs for Queensland International education and training is one of Queensland’s most valuable industries. In dollar terms, Deloitte Access Economics estimates that international learners on student visas spent almost $2.9 billion in Queensland in 2015. This translates into $2.2 billion in value added to gross state product and 18,651 full-time equivalent (FTE) jobs that were sustained in Queensland that year. When non-student visa ELICOS and visiting friends and relatives are included, Deloitte Access Economics estimates that the economic contribution of the sector in Queensland is $2.3 billion in total value added to gross state product, sustaining 19,470 FTE jobs. Regional Queensland IET employment (FTE) 2015 Export revenue proportion by sector in Queensland 2015 1 Brisbane 12,076 2 Non-award 5% Gold Coast 3268 Schools 5% 3 Tropical North Queensland 807 ELICOS 4 (Student visa) 7% Sunshine Coast 576 5 Darling Downs 547 6 Northern Queensland 519 VET 17% 7 Central Queensland 172 8 Fraser Coast 163 9 Bundaberg 158 Higher Education 66% 10 Whitsundays 130 11 Outback Queensland 119 12 Mackay 116 Student visa contribution only. Source: International student data December 2015, Australian Education International. Australian Government Department of Education Research Snapshot 2014/15. Student visa contribution only. Source: The opportunity and imperative for Queensland’s international education and training sector, Deloitte Access Economics, May 2016 International Education & Training 9
Sustainability In 2015, the top 10 fields for international students in Queensland’s higher education were dominated by business, management and accounting. This concentration in generic business related courses is also evident in the VET sector. Increased efforts to improve enrolments in courses such as science, engineering/IT, medicine and other courses would therefore increase the sector’s diversity, sustainability and yield. Broad fields of Queensland higher education 2015 Agriculture, Environmental and Related Studies 1% Dual Qualification 4% Architecture and Building 1% Society and Culture 10% Creative Arts 4% Natural and Education 1% Physical Sciences 6% Engineering and Mixed Field Related Technologies 9% Programs 2% Health 12% Management and Information Commerce 44% Technology 6% Source: AEI detailed pivot tables December 2015 Broad fields of VET Queensland 2015 Agriculture, Environmental and Creative Arts 1% Related Studies 1% Education 5% Society and Engineering and Culture 12% Related Technologies 5% Food, Hospitality and Personel Services 8% Mixed Field Programs Health 3% 13% Information Technology 2% Management and Commerce 50% Source: AEI detailed pivot tables December 2015 10 International Education & Training
Important industry for Source markets Queensland regions Compared with the international education and training sector nationally, Queensland has a more A defining feature of Queensland’s diversified onshore student profile in terms of source market mix. international education and training industry is the way the industry’s Queensland has a higher proportion of students from South Korea, Brazil, Japan and the United activities are dispersed around the States, but a slightly lower proportion of students from China. regions. In the financial year 2014-2015 around 34 per cent of all international While making up a smaller share of enrolments, growth is expected to be fastest from emerging students in Queensland were living Asian and African source markets, with enrolments from the Philippines and Nigeria expected to outside the State capital of Brisbane, double from 2016 to 2026. compared to just 12 per cent of similar students in New South Wales studying outside Sydney, and four per cent in Top 10 Queensland source markets 2015 Student Visa Enrolments Victoria studying outside Melbourne. This allows Queensland’s regional 1 China 19,250 areas to benefit from the economic diversity that comes with international 2 India 12,711 education and training, and contributes 3 Brazil 7,102 to the development of a more inclusive, welcoming and multicultural community 4 South Korea 6,607 in every corner of the State. 5 Taiwan 4,356 In 2015, the regional economic contribution of student related export 6 Japan 4,124 revenue (outside Brisbane) was $937 7 Colombia 3,949 million. Regions also benefit from increased tourism, from both students 8 Hong Kong 3,066 themselves and their visiting friends and family and by providing other goods 9 USA 3,057 and services to the education industry. 10 Malaysia 2,924 The other 38% of the international student visa enrolments are from $937 million over 150 other countries around the world. in student related Source: The opportunity and imperative for Queensland’s international education export revenue outside and training sector, Deloitte Access Economics, May 2016 Brisbane International Education & Training | 11
Offshore delivery of education and Growth rate - challenge for Projected growth – ‘business training programs Queensland as usual’ Queensland institutions have pioneered Queensland’s international education and International education and training is one distance and blended education and training training industry has grown rapidly, with of the fastest growing industries in the global since 1981. New technologies are used often to cumulative growth of 85 per cent over the ten economy and Australia is expected to be a deliver and access quality learning and teaching years to 2015 and a 2015 growth rate of 6.1 per major beneficiary of that growth. Deloitte outcomes. cent. However, Queensland’s growth rate has Access Economics forecasts enrolments been lower than that achieved by New South for international students in Australia on In 2014, from 10,594 enrolments, total fees Wales, Victoria and Australia as a whole. For student visas to grow 37 per cent by 2026, revenue for the sector was $56.6 million, example, in 2015 Victoria achieved an 11.7 so international education and training equivalent to approximately 5 per cent of per cent student visa enrolment growth rate, represents a massive opportunity for the fees revenue from international students compared to Queensland’s growth rate of 6.1 Queensland. studying onshore. per cent. *Source: Australia Education International detailed pivot tables December 2015. Deloitte Access Economics suggests Australia and Queensland’s recent high growth rates As a result, Queensland’s share of Australia’s may ease over the next decade because of Queensland's offshore enrolments and international student enrolments has fallen from changes in the global international education value 2015 its historical high of 16.7 per cent in 2010 to 16 landscape, such as intensifying competition, per cent today. an ageing population in key source markets and Australia’s relative capacity to This highlights the urgency for a strategy to accommodate growth in the sector. prepare the state for growth, increase market share and promote Queensland internationally 10,594 $56.6 million as a quality international education and 7,713 2,881 training location offering a rewarding study offshore students students studied with Queensland public experience. Higher education and private VET providers $56.6 million in tuition fees revenue for offshore delivery 12 | International Education & Training
Enrolments Growth rate and value – export Market share Deloitte Access Economics suggests that the revenue and jobs Without a strategy for growth, Queensland’s current strong growth will continue until 2018, This translates to a 10-year compounding market share of enrolments in Australia would before easing back to a long-term trend growth annual growth rate of 2.9 per cent, or a probably contract slightly from about 16 per cent path. Under ‘business as usual’ assumptions cumulative increase of 33 per cent over ten in 2016 to 15.7 per cent in 2026. Thus Queensland (i.e. without major changes in policy settings or years to 2026. By applying the forecasted would miss an opportunity to take full advantage movements in the industry’s supply and de- cumulative increase in onshore student visa of one of the world’s fastest growing export mand dynamics) onshore international student enrolments, the export revenue from this markets. visa enrolments in Queensland are projected industry in Queensland could rise from almost to increase from 103,251 in 2015, to 135,700 in $2.9 billion in 2015 to $4.6 billion in 2026. 2021 and to 150,600 by 2026. There is also capacity for these figures to be Future source markets boosted by improvements to the industry’s Not surprisingly, the economic advancement of student profile. the large Asian source markets is expected to play a key role in the ongoing development of Queensland’s international education sector. Projected regional share of student visa enrolments By 2026 six of the eight top source markets ‘Business as usual’ scenario 2015 are expected to be from Asia. By that time the top source markets are expected to be India, China, Brazil, South Korea, Nepal, Vietnam, Japan and Colombia. These markets are 13,890 16,190 forecast to make up 56 per cent of enrolments Tropical North Queensland in Queensland, compared to 64 per cent for the 3,440 4,140 national market. Northern Queensland Whitsundays 440 540 2,490 3,060 This suggests that the student base of onshore Mackay international education in Queensland will 740 890 remain more diversified than elsewhere in 750 910 Central Queensland Australia. Bundaberg 3,850 4,490 Fraser Coast However, with the exception of India, the Sunshine Coast 5,420 6,360 source markets in which Queensland has a Brisbane 50,970 61,860 high onshore penetration rate are also the Darling Downs ones where enrolments are forecast to grow at Gold Coast 1,660 1,990 a below-average pace. Much of the increasing diversity in Queensland’s international 2016 2026 25,280 30,030 education and training industry over the next decade is expected to come through the rise Source: The opportunity and imperative for Queensland’s international of emerging economies such as Indonesia, the education and training sector, Deloitte Access Economics, May 2016. Philippines, Pakistan, Kenya, and Nigeria. International Education & Training | 13
Queensland’s aspirational targets 14 | International Education & Training
Our aspirations for the industry The reason Queensland is developing an international Aspirational education and training strategy is to out-perform the targets 2026: ‘business as usual’ outlook - which means more knowledge jobs for Queenslanders. 20% market share Increasing the market share to Increased enrolments growth 20 per cent and value (business as usual 15.7% market share) This strategy benchmarks Queensland’s The modelling shows that a successful state- performance in comparison with the national based strategy, that achieves an international average. It sets an industry-wide aspirational education enrolment market share of 20 per cent national market share target of 18 per cent by 2021 and 20 per cent by 2026. This is to be by 2026, would probably see onshore enrolments reach 193,250 — an increase of 28 per cent, or 193,250 achieved while at least maintaining the current 42,700 enrolments over the base case. This would student visa regional share of the Queensland industry. Of deliver an additional $2.9 billion per annum in enrolments course, achieving these aspirational targets export earnings, adding to a total of $7.5 billion. (business as usual will require proportionate growth across the Deloitte Access Economics estimate this would 150,550 enrolments) four sectors. Lifting numbers for the important add $1.7 billion to Queensland’s Gross State pathway sectors (schools and ELICOS) will not Product at 2026 and create an additional 6,800 only help exceed the target for those sectors, full-time jobs. but will also help raise numbers for the higher $7.5 billion education and training sectors. export revenue including Potential for regions $2.4 billion for regions If the proportion of international student related Consistent growth expenditure benefiting regional Queensland (business as usual $4.6 billion) To achieve these targets, Deloitte Access remains the same, the Deloitte Access Economics Economics suggests Queensland will need to ‘business as usual’ scenario projects student average a growth rate of international student related expenditure (outside Brisbane) to rise commencements of more than five per cent per annum (or 70% in cumulative terms). This is from $937 million in 2015 to $1.5 billion in 2026. Under the aspirational target, student related 6800 additional a challenging target, but one that would reap expenditure outside Brisbane could rise to $2.4 full time significant rewards. billion in 2026. equivalent jobs International Education & Training | 15
Quality to boost the yield Offshore potential While the strategy aims to increase Fundamental changes in the global economy international education and training are driving future opportunities for offshore enrolments, it has an equally strong focus on international education and training in the maintaining the high quality of Queensland coming years. A rise in the lower income groups education and training offerings. is likely to increase demand for a ‘global’ education; a projected global shortage of 85 Therefore the strategy also seeks to promote million medium-skill and high-skill workers by student pathways within Queensland and to 2020 provides opportunities for employment- Hangzhou Dongfang High School encourage students to remain longer in higher linked training and development. In addition, teaches the Queensland Certificate levels of education. For example, the ELICOS disruptive technologies, such as online learning of Education (QCE) program to years sector is the first step in an Australian study and education technology (EdTech), are driving 11 and 12 students who then become pathway for nearly two-thirds of international innovative learning and teaching approaches, eligible for entrance to Queensland students. In other examples, 42 per cent of and helping to establish learning pathways and Australian universities. Hangzhou international students in Australian schools go across the four sectors that are increasingly on to further study in the tertiary sector while attractive to modern learners. Dongfang High School was the first 46 per cent of international students in higher school signed up to the QCE program education have studied previously in one of the As a result, 1.1 billion learners (aged in China. other sectors. between 25-64 years old) are expected to be participating in education by 2026 just from At least 50 per cent of the QCE Deloitte Access Economics also estimates that Australia’s key source markets. If Australia graduates who decided to come to incorporating realistic targets to encourage reaches just 1 per cent of these global learners, Australia to study over the past two growth in high-yield courses could raise the and Queensland maintains its current share of years have chosen universities in value-add of this strategy to Queensland’s the offshore Australian market (at 6.1 per cent), Queensland. This reinforces the value Gross State Product at 2026 from the additional conservatively estimated Queensland could of offshore education as a pathway to $1.7 billion previously mentioned to an reach over 675,000 learners by 2026. onshore education in Queensland and additional $1.9 billion. This could also raise the opportunities this can present for the additional full-time jobs generated by 2026 the Queensland industry. from 6,800 to 7,680. 16 | International Education & Training
Synergistic opportunities with a commitment to invest in research Major events: Events such as the upcoming has encouraged international recognition of XXI Commonwealth Games represent significant Queensland’s growing international education Queensland as a hub for scientific education, and unique opportunities to showcase and training industry offers a range of synergistic research, development, commercialisation and Queensland and all it has to offer. The 2018 opportunities. While this strategy does not have innovation. High levels of international research Games will draw significant numbers of a specific focus or range of initiatives linked to collaboration can help to drive innovation and international visitors and provide an opportunity cross-industry promotion or development, it is productivity through cross-country collaboration to highlight the Gold Coast’s Health and important to acknowledge that success in the and information exchange. Knowledge Precinct – and other state of the international education and training industry art research and technology precincts in the will strengthen related industries and provide Tourism and accommodation: The tourism state – ultimately promoting Queensland as a overarching benefits to the state. This is briefly industry will benefit from growth of international trade, investment, innovation and education outlined below: students by boosting local tourism jobs and destination. increasing economic impact. Deloitte Access Advance Queensland: this is a comprehensive Economics estimate that the value added to the suite of programs, based on international 2015 Queensland economy from Queensland Tourism evidence of ‘what works’, designed to create the international student friends and relative visits knowledge-based jobs of the future. The program alone was $11 million, supporting 120 jobs. Over will drive innovation, build on Queensland’s the past decade, tourism marketing have given Students, Accomodation, natural advantages, and help raise our profile as Industry visiting friends food & prospective students their ‘first introduction’ to and relatives other retail an attractive investment destination. Advance Queensland. Queensland positions Queensland as a place col Rese pti on lab arc um ns where entrepreneurs, industry, universities ora h tio Queensland Co The Queensland tourism industry benefits from n International and government collaborate to turn great ideas resident international students undertaking Education into commercial products and businesses that and intrastate travel, international visitation from Training M create jobs. International education and training friends and relatives of students, and from s LD ’ g Q file ore so inclu contributes to these goals by strengthening din l pro cie siv interstate international students holidaying in i l Bu loba ty e global partnerships and mobility - building strong Public g Cultural Queensland. Further, tourism sees continued diplomacy Developing diversity people-to-people connections for sharing ideas global benefits through alumni travel, with research citizens and knowledge. This strategy will complement showing that 64 per cent of Chinese alumni made and support Advance Queensland by attracting a return visit to Australia, and a further 93 per Cultural international talent and promoting Queensland as capital cent intend to visit Australia in the next five years a global innovation location. (Pyke et al, 2013). International collaboration in science and Recognising the opportunity to increase tourism innovation: play a vital role for the international expenditure and jobs through international education and training industry. The Queensland student growth, Tourism and Events Queensland Government works closely with researchers to (TEQ) has named the international education and ensure maximum benefit from national and training industry as one of its six priority areas. international projects and partnerships is achieved. This pursuit of collaboration combined International Education & Training | 17
Reaching Queensland’s maximum potential 18 | International Education & Training
The draft strategy Reaching the maximum potential nd En for Queensland’s international la ha ns lly n education and training industry a na ee cin peri g th cItNiGnTHE INDeUSiTnRYdu ex n inter g Qu tio g t ence e nnNECT Higher s he in tr y Co education N Improving Queensland’s performance and Promot CO student achieving sustainable success in the highly contested and rapidly changing global ELICOS VET international education and training market Queensland Queensland Government Government underlies the Queensland Government’s ongoing investment in strategic planning for this sector. Wider Schools services sector tr y Co To get there, the government has recognised nn it needs to increase its existing efforts and dus ec t ing the i n collaboration with the industry to propose and put weight behind initiatives that address current challenges and lay the platform for Stre aligning Queensland’s outstanding competitive ngth ing advantages. The intention is to put the state in the re en s the best position possible to seize the global g i on international education and training opportunity. Goal These immense global opportunities are around Harness Queensland’s comparative advantages As depicted in the diagram above, the focus of innovation, the knowledge economy and the to reposition Queensland as a leading destination this strategy is formed by the four imperatives digital landscape and require the international for international education and training in the which are reflecting the themes that have outlook that comes with a global exchange of Asia-Pacific region – aspiring to a 20 per cent emerged from industry engagement to date and students, teachers and researchers. of the national market share by 2026, while the key findings of the related Deloitte Access maintaining the state’s proportion of the industry Economics study. Vision in Queensland regions. A strong and sustainable international education and training industry that facilitates global Strategic imperatives engagement, produces lifelong ambassadors The following sections provide an overview of the for Queensland, and becomes a key catalyst for key strategic imperatives of the draft International growing Queensland’s knowledge economy and Education and Training Strategy to Advance related jobs. Queensland 2016-2026. International Education & Training | 19
Promoting Queensland internationally Attract the best and brightest students from the most diverse range of markets across all four sectors, both onshore and offshore Branding In creating this international education and relationships, enhance Queensland’s training brand and positioning for Queensland, it reputation, create new research opportunities In a crowded and extremely competitive global is critical that the significant social and cultural and build a pipeline from offshore to onshore marketplace, a highly visible global brand and aspects of the Queensland offering are also study. differentiated student experience are essential emphasised. to a resilient, trusted, world-class international The offshore opportunity is not without its education and training industry in Queensland. Promotion challenges. However, new technologies and enhanced connectivity are driving innovative Therefore, Queensland must build a distinct The Queensland Government will work with the learning and teaching approaches, and international education and training brand that industry and other related service sectors to helping to establish learning pathways across capitalises on the state’s reputation as a top effectively promote Queensland in international the four sectors that are increasingly attractive tourist and event destination while maintaining markets as an attractive international education to modern learners. A flexible product that focus on the quality of the international and training location; one that aligns with meets local needs with Australian quality, and education and training offering. For some target national brand positioning, works alongside a long term commitment to offshore markets, markets, particularly parents of international the existing Queensland ‘tourism’ product, and are likely to be imperatives for success. The students, the ‘international education and benefits all international education and training Queensland industry will need to balance training brand’ will need to be quite separate sectors and regions in Queensland. the numerous opportunities and challenges from tourism branding. unique to the offshore sector to differentiate Importantly, the Queensland Government will itself from competitors and capture market A standalone international education and also utilise Trade and Investment Queensland’s share. training brand will position Queensland as international offices and connections. TIQ a leader in new and emerging technologies, currently has a network of 13 offices around Internationalisation leveraging the Advance Queensland initiative to the world. Most have identified international establish the state as an innovative knowledge education and training as a priority focus and The Advance Queensland strategy identifies hub that attracts the best and brightest to our several have a dedicated full-time employee the need to instil an international outlook at shores. allocated to the industry. the foundation of our education and training. The immense global opportunities around Concerted effort is now required to improve Offshore delivery of services innovation, the knowledge economy and the global recognition of our world-class education, digital landscape require the international training and research providers in a unique Successful offshore ventures significantly outlook that comes with a global exchange of destination with an enviable student lifestyle. extend Queensland’s reach into existing and students, teachers and researchers. potential markets. They can strengthen global 20 | International Education & Training
The Queensland Government will continue to build the international capacity of our education and training system across early childhood, schools, vocational education and training (VET), English language, higher education and research. This goes beyond international student enrolments, encompassing student and teacher exchange, sister school relationships, internationalised curriculum and access to languages. Study Queensland Trade and Investment Queensland actively promotes its Study Queensland brand to international markets. Study Queensland profiles Queensland as a leading study destination. It represents Queensland’s international education and training providers and the quality education and training they offer. The Study Queensland brand is managed by Trade and Investment Queensland’s International Education and Training Unit (IETU). International Education & Training | 21
Attracting the best and brightest students 22 | International Education & Training
Promoting Queensland internationally - potential initiatives Attract the best and brightest students from the most diverse range of markets across all four sectors, both onshore and offshore. Business development Inbound Education agents, overseas scholarship bodies and Profiling and branding Student attraction familiarisation institutional partners are key tours influencers and need to experience Brand and A refreshed, modern brand Develop In order to effectively promote firsthand the unique and diverse the Queensland brand, a dynamic positioning identity for Study Queensland, digital assets website is required, as well as a Queensland study experience. expansion aligned with both the national social media presence and engaging brand and across all sectors and video content, including a reality Ministerial To advance opportunities in current web series depicting what it is like and new international markets, regions of Queensland. education including an annual international to live and study in Queensland. and training education and training mission to Major events Greater visibility of the If Queensland is to effectively missions an emerging or growth market, such Marketing as the Study Queensland Week in sponsorship, Queensland brand to raise compete for market share, campaigns ongoing and increased investment Indonesia held in May 2016. participation awareness of Queensland as a is required in marketing and and attraction preferred study destination for promotion activities. Programs Export To assist small to medium innovative education and training international students. such as the ‘Best Semester innovation providers to capitalise on overseas Abroad’ campaign increase grants the visibility of Queensland to business opportunities. Advertising Include a focus on attracting prospective students. Offshore Research by TIQ internationally based through overseas media and celebrities to staff and subsequent communication ‘Friends of Students and alumni have the opportunities traditional and report on and endorse the quality to education providers. Opportunities Queensland’ potential to be influential brand program are likely to include twinning non-traditional education and training on offer in ambassadors for Queensland arrangements, branch campuses, channels Queensland. and they should be supported to franchising, consultancy, curriculum share their personal Queensland development, capacity building, aid education journeys in their own programs and public diplomacy. words to their global networks. To be used to incentivise VIP Best and Research collaboration and global Education brightest partnerships between research agents’ agents to promote Queensland bodies and business and the rewards to prospective students as the promotion of Queensland as a preferred study destination. scholarship destination through program Advance Queensland fellowships. Direct flights Support airline capacity growth initiative through the Aviation Investment Innovative Massive Open Online Courses Fund, with the view to enhancing (MOOCs) and EdTech have changed digital the way individuals learn and the perception of Queensland and the student arrival experience. learning tools provide a platform for education promotion institutions to communicate with global audiences. Queensland industry has an opportunity to leverage and participate in this global phenomenon. International Education & Training | 23
Enhancing the student experience Creating a better end-to-end experience for international students Case study: Griffith mates Queensland’s welcoming and relaxed lifestyle, key factors that influence the selection and warm climate and unique natural features ranking of study destinations. The 2015 report International students attending Griffith have long attracted international visitors. This highlighted the importance of providing high University are guaranteed a warm natural appeal, coupled with quality teaching quality accommodation, transportation links, and welcome from Griffith Mates, a program and infrastructure in a clean, green and safe employment services. set up as part of the University’s English environment, are all major drawcards for Language Enhancement Strategy to international students who highly rank their While Queensland can leverage its existing encourage informal opportunities for learning and living experience in Queensland. advantages, Queensland must monitor and students to practise their English and continually improve the student experience, Queensland offers international students a meet domestic students. and approach this task in a highly targeted wide variety of study experiences, locations, way. Regular surveys and ongoing contact with and lifestyles. The State has quality educational international student representatives will help Griffith Mates are a diverse group of institutions both in its capital of Brisbane as create a seamless experience for international senior domestic and international well as its regions. The regional experience - students in terms of education and training students who are especially selected be it coastal, city-based, in the tropics or the outcomes and the provision of social and cultural and trained to run a program of events outback _ helps to cater for a wide variety of living support to students to ensure they participate in for domestic and international students preferences while still ensuring strong education our community and savour Queensland’s relaxed throughout the academic year, focused and training outcomes. lifestyle. on ensuring student integration and engagement in the host community. Ensuring Queensland provides international The Queensland Government will continue to students with the best experience possible is work with stakeholders to enhance the student In addition to enhancing all students’ important at all stages of the student journey. experience and ensure students feel welcome and experience at Griffith, the program offers This applies to the student experience both in, supported throughout their stay. Concerted and and out of the classroom. leadership and volunteer opportunities consistent effort in this area will also help ensure former students share their positive experience to senior students as well as the chance The International Student Barometer Report is a with others. to gain paid work experience. survey of international students that identifies 24 | International Education & Training
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Inside classroom focus Led by industry Admissions Post study work or Learning and e.g. application further study Support process and response e.g. careers advice e.g. expert lecturers of offer and employability and counselling Arrivals Graduation e.g. welcome and e.g. assessment orientation and farewells Institute Enhanced global promotion standing Friend Future of Student Queensland Study Queensland Networking & promotion promotion Arrivals Support Return home e.g. airport welcome e.g. host friends e.g. alumni and desks and city and family and work opportunities welcome festivals student hubs Pre-departure Work e.g. Access to Living e.g. transport links e.g professional counselling and internships and part information and quality accommodation time jobs Outside classroom focus Support from Queensland Government 26 | International Education & Training
Enhancing the student experience – potential initiatives Creating a better end-to-end experience for international students. Arrival Living in Queensland Pre-departure Conducted in 10 strategic markets State-wide The establishment of dedicated, International The competition would challenge information around the world, videoed and ‘Student central, ‘one-stop-shop’ student students to develop an app sessions available online as an information Hubs’ international ‘student hubs’ design or other digital tool to reflect support tool, to support future for advice and referral services positively on their own experience challenge students with their transition to would significantly enhance and also provide insight into Queensland and Australia. their experience by creating an what can be improved for future environment that makes them students. feel welcome, safe, respected and State-wide International airport welcome supported. Promoting Specific program attracting international desks staffed by local and international students and their holidays with student international student volunteers, visiting friends and relatives to providing information from Local To strengthen the Queensland family and welcome community connection with friends Queensland. program accommodation to transport; buddies and welcome ceremonies, with officials community international students and make welcoming international students engagement them feel accepted. Access to School aged international students into their city and community. schools and their families will have greater program access to state school programs across Queensland. Employment During, and post-study opportunities employment opportunities are a Affordable A proactive program of profiling program major drawcard for international students. There is a potential and quality student accommodation accommodation development opportunities to to provide internships and developers and investors utilising employment pathways in TIQ’s overseas network and collaboration with regional and interstate industry linkages; and industry organisations. Accommodation Quality (homestay) exploring the introduction of benchmarked standards for self-accreditation by homestay providers in Queensland. International Education & Training | 27
The ‘Queensland difference’ 28 | International Education & Training
Strengthening our regions The ‘Queensland difference’ Queensland’s regional diversity offers some Diversifying regional economies: in 2015, Student experience: Queensland’s regional unique international education and training the regional economic contribution of student international education and training providers opportunities that can be a decisive point of related expenditure (outside Brisbane) was have worked hard to enhance the student difference for some students. The range of $937 million. (Deloitte Access Economics). experience. Many regional centres have the study options, like the State itself, stretches Queensland’s regions also gain significant resources and capacity to provide an excellent from tropical health research in the north, to indirect benefits as a result of increased demand student experience, from arrival through to palaeontology studies with dinosaur digs out for goods and services and tourism visits from post-studies. Some international students west, agricultural training in the central and international students based in other centres, have reported a more personal and welcoming south-west regions, tourism and hospitality in or interstate, and their visiting friends and experience in regional centres. They have also the south-east, and creative industries in the relatives. reported that they have a more positive learning capital city. Queensland, including its regions, experience as a result of smaller class sizes. also hosts a number of global employers There are also clear benefits for including Boeing Australia, Virgin Australia, international students studying in the Mitsui, General Electric, Warner Bros, Ernst & regions: Young, many international banks and many other Liveability: almost half of Queensland’s global organisations. population live outside the capital and as a result many regional centres have developed International students bring many into vibrant and exciting places, offering a safe, benefits to the regions including: friendly and affordable lifestyle. Major education Social and cultural vitality: international and training providers are located on the Gold students deliver a raft of social, cultural and Coast, North Queensland (Townsville and strategic benefits to Queensland’s regions through Cairns), the Sunshine Coast, Central Queensland increased cultural capital and diversity and greater (Rockhampton) and the Darling Downs international collaboration and idea sharing. (Toowoomba). The Queensland Government recognises the Cost of living: many regional centres offer part- importance of regional study organisations, such time employment opportunities for international as Study Brisbane, Study Gold Coast and Study students which, combined in some regions with Cairns in supporting further growth of international lower accommodation and living costs, makes education and training in the regions. them an attractive destination for self-funded students. International Education & Training | 29
Strengthening our regions – potential initiatives (in addition to the other state-wide initiatives) The ‘Queensland difference’ Participation Develop an implementation plan for establishing early and ongoing commitment to, and by regional participation in the strategy by regional study organisations. Strong and effective engagement study with regions will be both a challenge and opportunity for Queensland’s international education organisations and training industry whose governance structure is predominantly Brisbane based. Support for Organisations such as Study Gold Coast and Study Cairns should be encouraged to actively regional study participate in all state-wide initiatives, including market development and targeted student “ organisations initiatives. Enhancing linkages between international education and training providers in the regional and tourism authorities and accommodation developers will be pivotal in building awareness and profiling the unique advantages that regions offer. TAFE Queensland’s Toowoomba Access, In addition to access to schools programs state-wide, there are options to improve the campus is beautiful with supportive affordability affordability of state education for school aged dependants of international students in regions. staff. As a girl with no prior and pathways In highlighting the benefits of living in Queensland’s regional centres, which feature world class experience in the automotive education and training facilities as well as an enviable lifestyle, appropriate pathways from industry, I enjoy the many practice school to VET and higher education will attract more students to study in Queensland’s regions. opportunities in the course. It helps ” me learn a lot in both theoretical and practical aspects of automotive technology. Kuo-Lin Chu, Taiwan, Certificate III in Automotive Technology. 30 | International Education & Training
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