INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov

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INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
INSURANCE MADE SIMPLE

    2020 Consumer Calendar
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
Dear Tennesseans,
                            Insurance can be complicated and leave people feeling frustrated and overwhelmed.
                            To help make insurance more manageable, we’ve created this 2020 calendar that’s
                            loaded with tips and information that we hope will make your year brighter and
                            insurance a little bit easier to understand. If you still need help, our insurance team
                            will advocate on behalf of consumers when it comes to common problems like
                            denied or delayed claims. We encourage Tennesseans to contact us when they have
                            an issue, and we will do our best to address it on their behalf. Our entire team at
                            the Department of Commerce & Insurance is dedicated to helping consumers and
answering your questions. Our divisions include the Tennessee State Fire Marshal’s Office, Insurance, Securities,
Regulatory Boards, TennCare Oversight, the Tennessee Law Enforcement Training Academy and the Tennessee
Emergency Communications Board. We take our mission seriously: Protecting Tennesseans through balanced
oversight of insurance and regulated professions while enhancing consumer advocacy, education, and public
safety.

Have a wonderful 2020!
Sincerely,
Hodgen Mainda
Commissioner, Tennessee Department of Commerce & Insurance
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
Consumer Insurance Resources
                                                  Need help? It’s simple.

  I’m an agent. How do I get information
                                             I need to to file a complaint. What should I do?        How can I search for a loved one’s
about my license and renewing my license?
                                            Contact the Consumer Insurance Services Section     life insurance policy? Complete a request
  Contact our Agent Licensing Section at
                                                              at (615) 741-2218.                          form at www.naic.org.
              (615) 741-2693.

      How can I check if my insurance             How do I check on a disciplinary action          Where can I get more information
    agent is licensed? Look up an agent’s               taken against an agent?                         about disaster recovery?
 license at naic.org/index_consumer.htm.    Visit www.tn.gov/commerce/disciplinary-actions.      Visit www.tn.gov/commerce/disasters.

                                             Still have questions?
                              Visit www.tn.gov/commerce or call 1-800-342-4029
                                            for more information.
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
MAKE THE RIGHT PICK.
Have questions about choosing the right insurance?
We can help.
It’s a new year, and it’s a good time to review your insurance coverage. Choosing an insurance
policy can be a confusing and overwhelming task. Make sure you get the policy you want with
these quick tips:

• Verify the license of the insurance agent and company at naic.org/index_consumer.htm.

• Look up complaint data for the company, and make sure no disciplinary
  action has been taken for that agent at tn.gov/insurance.

• Get quotes from multiple companies to get the best
  deal and protect your finances by not falling for
  high-pressure sales tactics.

• Don’t just consider the premium price.
  Make sure the policy covers what you want
  protected.

• If you experience a misunderstanding with
  the insurance company, contact Consumer
  Insurance Services at 615-741-2218.
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
January 2020
                                                                                    500 James Robertson Parkway
                                                                 Davy Crockett Tower | Nashville, Tennessee 37243
                                                                                 (615) 741-2218 | tn.gov/insurance

     SUNDAY         MONDAY                 TUESDAY               WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
29            30                     31                     1                           2                            3             4
                                     NEW YEAR’S EVE         NEW YEAR’S DAY
                                     State Offices Closed   State Offices Closed

5             6                      7                      8                           9                            10            11

12            13                     14                     15                          16                           17            18

19            20                     21                     22                          23                           24            25
              MARTIN LUTHER
              KING DAY
              State Offices Closed

26            27                     28                     29                          30                           31            1
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
PUT YOUR HEART INTO IT.
Questions about health programs or discounts?
We can help.
February is American Heart Month, and the perfect time to focus on your health.
Heart disease is the number one killer of Americans, but there are many actions
you can take to lead a healthier lifestyle – and even save money on your insurance:

• If you have heart disease, it may be more
  difficult to get a life insurance policy.

• By maintaining a healthy lifestyle, you
  could lower your premiums on your health
  insurance and life insurance policies.

• Your health plan may have tools and programs to help
  you lose weight, stop smoking, and maintain a healthy
  lifestyle.

• Some employers and some health insurance policies offer
  discounts on gym memberships and weight-loss programs.

• If you are quitting smoking, talk to your insurance provider to see if
  you can get a discount on your premium. When smokers quit, the risk
  of a heart attack drops sharply after just one year.
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
February 2020
                                                                            500 James Robertson Parkway
                                                         Davy Crockett Tower | Nashville, Tennessee 37243
                                                                         (615) 741-2218 | tn.gov/insurance

     SUNDAY         MONDAY                TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY            SATURDAY
26            27                     28             29                          30                           31                1
                                                                                                                               February is
                                                                                                                               Black History Month

2             3                      4              5                           6                            7                 8

9             10                     11             12                          13                           14                15
                                                                                                             VALENTINE’S DAY

16            17                     18             19                          20                           21                22
              PRESIDENTS’ DAY
              State Offices Closed

23            24                     25             26                          27                           28                29
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
DON’T GET CAUGHT IN A
SCAMMER’S TRAP.
Want to learn more about insurance scams?
We can help.
Scammers are creative, targeting your phone, your email, and sometimes even
knocking on your door. Always be careful before giving your money or personal
information to a person or organization you don’t know.

• Before purchasing insurance, visit naic.org/index_consumer.htm to make sure
  the company and/or agent are licensed in the State of Tennessee.

• Be aware of high pressure tactics. If a particular group or agent has rushed you
  into making a financial decision or contacted you repeatedly, offering a
  “limited-time” deal that makes you uncomfortable, trust your instincts and
  steer clear.

• Report identity theft to law enforcement, creditors and
  credit bureaus.

• Beware of scammers trying to take advantage of the
  chaos following a disaster. Con artists sometimes
  pose as government employees, insurance
  adjusters or law enforcement officials. Confirm
  credentials by calling the agencies if necessary.

• If you suspect insurance fraud, call Consumer
  Insurance Services at 615-741-2218.
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
March 2020
                                                                                            500 James Robertson Parkway
                                                                         Davy Crockett Tower | Nashville, Tennessee 37243
                                                                                         (615) 741-2218 | tn.gov/insurance

        SUNDAY                         MONDAY        TUESDAY             WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
1                                 2             3                   4                           5                            6             7

8                                 9             10                  11                          12                           13            14
SPRING FORWARD!
Don’t forget to set your clocks
ahead one hour and change
the batteries in your smoke
alarms and carbon monoxide
detectors!

15                                16            17                  18                          19                           20            21
                                                ST. PATRICK’S DAY

22                                23            24                  25                          26                           27            28

29                                30            31                  1                           2                            3             4
INSURANCE MADE SIMPLE - 2020 Consumer Calendar - TN.gov
TUXES. CORSAGES.
CAR INSURANCE.
Have a teen driver hitting the road for prom night?
We can help.
As teens get ready for prom, they are probably getting ready to drive,
too. Teens are not only the most expensive age group of drivers for
auto insurance coverage, they are also at higher risk of being
involved in crashes. In most cases, safer teen drivers mean lower
insurance premiums.

• Talk to your auto insurance agent about discounts for your teen.
  Some offer discounts if your teen makes good grades in school or
  if they enroll in a defensive driver course.

• Ask your insurance agent about accident forgiveness clauses
  that guarantee premiums will not increase after one minor
  accident.

• Texting while driving can increase your premium by 20%. Many
  smartphones have a “Do Not Disturb” feature or app. Consider
  having your teen use this while driving.

• Make sure your teen knows where their proof of auto insurance
  is in case of a wreck.

• Let your teen know if their auto insurance policy includes
  roadside assistance if the car breaks down.
April 2020
                                                                     500 James Robertson Parkway
                                                  Davy Crockett Tower | Nashville, Tennessee 37243
                                                                  (615) 741-2218 | tn.gov/insurance

     SUNDAY          MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                       FRIDAY               SATURDAY
29              30            31             1                           2                            3                      4

5               6             7              8                           9                            10                     11
                                                                                                      GOOD FRIDAY
                                                                                                      State Offices Closed

12              13            14             15                          16                           17                     18
EASTER SUNDAY                                TAX DAY

19              20            21             22                          23                           24                     25
                                             EARTH DAY

26              27            28             29                          30                           1                      2
STAY AFLOAT.
Is flood insurance right for you?
We can help.
Tennessee is swimming with creeks, rivers and lakes. But the water
leaves some communities vulnerable to flooding. Damage from floods
is not included in your homeowners insurance policy, so consider these
facts when reviewing your coverage:

• Most standard policies cover damage from strong winds, lightning, hail and
  tornadoes. Most standard homeowners insurance policies do not cover
  damage from flooding and earthquakes.

• Anyone can purchase flood insurance. Properties outside high-risk flood zones
  account for more than 20% of flood claims and receive one-third of federal
  disaster assistance for flooding.

• Flood insurance covers the structure of the building, such as electrical
  and plumbing systems, furnaces, water heaters, and built-in appliances.
  Sometimes the policy also covers damage by mudflow caused by flooding.

• In order to have the contents of your home covered by flood insurance,
  you will need to get a policy that covers both the structure and contents.

• The cost of each policy depends on a number of factors. Speak with an
  insurance agent to determine the policy that best fits your needs.

• There is a 30-day waiting period from the date of purchase before a
  new flood policy goes into effect.
May 2020
                                                                             500 James Robertson Parkway
                                                          Davy Crockett Tower | Nashville, Tennessee 37243
                                                                          (615) 741-2218 | tn.gov/insurance

     SUNDAY          MONDAY                TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
26			 27                              28             29                          30                           1             2

3              4                      5              6                           7                            8             9

10             11                     12             13                          14                           15            16
MOTHER’S DAY

17             18                     19             20                          21                           22            23

24             25                     26             27                          28                           29            30
               MEMORIAL DAY
               State Offices Closed

31             1                      2              3                           4                            5             6
ACCIDENTS HAPPEN.
BE PREPARED!
Questions about disaster preparedness?
We can help.
Severe weather can hit any community at any time. Make a plan not only
for your own safety, but for the protection of your home and assets, too.

• If you do not have a home inventory, make a list of items in each
  room and include as much detail as possible with photos.

• Contact your insurance company as soon as it is safe to do so.

• Take pictures of the damage and send them to your insurance
  company.

• After you file your claim, your insurance company will send
  a claims adjuster to your home to assess the damage at no
  cost to you.

• Ask your insurance company if your policy covers a hotel
  stay for you and your family while your house is damaged.

• Before hiring a contractor to repair your home, visit
  verify.tn.gov to make sure the contractor is properly
  licensed. Get at least three bids and never pay more
  than one-third down before the work is completed.

• If severe weather is expected, make a “go bag” including
  important documents, prescriptions, water and snacks.
  Know how to contact your insurance company to file a claim.
June 2020
                                                                          500 James Robertson Parkway
                                                       Davy Crockett Tower | Nashville, Tennessee 37243
                                                                       (615) 741-2218 | tn.gov/insurance

     SUNDAY               MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
31                   1             2              3                           4                            5             6

7                    8             9              10                          11                           12            13

14                   15            16             17                          18                           19            20

21                   22            23             24                          25                           26            27
FATHER’S DAY

28                   29            30             1                           2                            3             4
NATIONAL INSURANCE
AWARENESS DAY
MADE IN THE
SHADE.
Are you covered while you travel?
We can help.
Vacation is a time to relax. Put your mind at ease knowing your possessions
are protected.

• If your baggage gets lost or stolen, it may be covered by your homeowners
  insurance. For more protection, you can consider a travel insurance policy.

• If you are renting out a vacation home, make sure the house and all who
  use it are protected with the right insurance policy. Consider purchasing
  additional liability or umbrella insurance to protect the home and your
  renters.

• Installing an alarm system not only protects your home
  but may also give you a discount on your insurance
  premium. Check with your insurance agent to see if
  adding home security can save you money.

• Check to see if your homeowners insurance may cover
  thefts of your belongings at your hotel or short-term
  rental.

• Before starting your road trip, always keep
  proof of auto insurance in your vehicle.
July 2020
                                                                   500 James Robertson Parkway
                                                Davy Crockett Tower | Nashville, Tennessee 37243
                                               (615) 741-2981 | (615) 741-2218 | tn.gov/insurance

     SUNDAY        MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                        FRIDAY                     SATURDAY
28            29            30             1                           2                            3                             4
                                                                                                    State Offices Closed          INDEPENDENCE DAY
                                                                                                    (Independence Day observed)

5             6             7              8                           9                            10                            11

12            13            14             15                          16                           17                            18

19            20            21             22                          23                           24                            25

26            27            28             29                          30                           31                            1
BABY STEPS.
Need assistance choosing the right insurance for you?
We can help.
As your family grows, your insurance coverage should grow, too. Whether you have a new kid
on the way or your kids are growing older, here are some things to consider for your family.

• Life insurance can be a safety net to ensure your partner can financially take care of your
  children in case of the worst. Talk with an agent to see what best meets your needs.

• With pregnancy comes a slew of questions. Don’t let insurance coverage be one of them.
  Check your health insurance policy to see what is and what isn’t covered during your
  pregnancy and the birth of your child.

• If you have a baby, be sure to inform your health insurance company within 30 days
  of the baby’s birth or child’s adoption.

• Your children can stay on your health insurance plan until they turn
  26 years old.

• Make sure your hospital and healthcare providers (including
  anesthesiologists and others) are in-network with your health
  plan.

• If coverage is denied by your health insurance company for
  some or all of your baby’s hospital or NICU stay, call your
  insurance company to resolve your claims dispute.
  If you don’t reach an agreement, call Consumer
  Insurance Services at 615-741-2218 for help.
August 2020
                                                                   500 James Robertson Parkway
                                                Davy Crockett Tower | Nashville, Tennessee 37243
                                                                (615) 741-2218 | tn.gov/insurance

     SUNDAY        MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
26			 27                    28             29                          30                           31            1

2             3             4              5                           6                            7             8

9             10            11             12                          13                           14            15

16            17            18             19                          20                           21            22

23            24            25             26                          27                           28            29

30            31            1              2                           3                            4             5
TOGETHER AT LAST.
Looking for a loved one’s insurance benefits?
We can help.
September is Life Insurance Awareness Month. Understand how life insurance
works, and what to do if you are the beneficiary of a lost loved one’s policy.

• Life insurance makes sure your loved ones have financial help after
  you are gone.

• There are many types of life insurance, such as term life, which
  provides coverage for a specific period as long as you pay the
  premium, or whole life, which you have until you die. See
  which type of life insurance fits your needs.

• If you have life insurance through your employer, ask if you
  can take the coverage with you if you change jobs or retire.

• Make sure the beneficiaries for your life insurance policy are
  up to date, and inform the person you chose as a beneficiary.

• If you are not sure if a deceased loved one had life insurance, visit
  naic.org/index_consumer.htm for the Lost Policy Service.

• If the insurance company your loved one had a policy through is denying
  a claim, contact Consumer Insurance Services at 615-741-2218 to get help.

• Changes in your family because of divorce or the passing of a loved one?
  Make sure the beneficiaries for your life insurance policy are up to date,
  and inform the person you chose as a beneficiary.
September 2020
                                                                            500 James Robertson Parkway
                                                         Davy Crockett Tower | Nashville, Tennessee 37243
                                                                         (615) 741-2218 | tn.gov/insurance

     SUNDAY         MONDAY                TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
30            31                     1              2                           3                            4             5

6             7                      8              9                           10                           11            12
              LABOR DAY
              State Offices Closed

13            14                     15             16                          17                           18            19

20            21                     22             23                          24                           25            26

27            28                     29             30                          1                            2             3
BE SURE YOU’RE
COVERED.
Questions about your insurance policy?
We can help.
Open enrollment is prime time to consider your health coverage. Here are some
things to consider while searching for the best health plan for you:

• Don’t just consider the premium – think of the out-of-pocket costs you may
  have to pay as well. Are there copays? What is the deductible, or amount
  you spend before insurance starts paying? What is the out-of-pocket
  maximum for you and your family?

• Call your provider to make sure they are in-network with your
  insurance company before your visit.

• Some plan types allow you to use almost any doctor or health
  care facility. Others limit your choices or charge you more if you
  use providers outside their network. Make sure you understand
  what your policy allows.

• Before seeing a specialist, see if your insurance policy requires
  you obtain a referral from your primary care physician first and
  find out if the specialist is in-network.

• If you are considering a short-term health plan, take a detailed look
  at what is and what is not covered, and for how long, before purchasing.

• Look closely to know what you are buying. Look up the agent or
  company’s license at tn.gov/insurance before signing a policy.
October 2020
                                                                    500 James Robertson Parkway
                                                 Davy Crockett Tower | Nashville, Tennessee 37243
                                                                 (615) 741-2218 | tn.gov/insurance

     SUNDAY        MONDAY         TUESDAY        WEDNESDAY                   THURSDAY                     FRIDAY        SATURDAY
27            28             29             30                          1                            2             3

4             5              6              7                           8                            9             10

11            12             13             14                          15                           16            17
              COLUMBUS DAY

18            19             20             21                          22                           23            24

25            26             27             28                          29                           30            31
                                                                                                                   HALLOWEEN
DON’T BE SCARED.
BE PREPARED!
Questions about coverage or in-network providers?
We can help.
Life is full of surprises, sometimes including emergencies. Be prepared for
those times by understanding what is covered by your insurance policies.

• If you haven’t looked at your insurance policy in a while, take a look
  or contact your agent and make sure it is up to date.

• Look at the exclusions portion of your insurance policy so you
  know what is not included.

• Understand what your health insurance policy covers for
  in-network and out-of-network providers. Some policies
  cover a portion of out-of-network provider costs, while
  others do not.

• Double check that everything you want to be covered is
  included in your homeowners insurance policy. If you’ve
  added to your home or have recently obtained valuable
  assets, make sure they are protected.

• Keep an inventory of everything you own in your home,
  especially valuable possessions. This is useful for you and
  your homeowners insurance company in the event of a loss.

• Make sure the beneficiaries for your life insurance policy
  are up to date.
November 2020
                                                                                       500 James Robertson Parkway
                                                                    Davy Crockett Tower | Nashville, Tennessee 37243
                                                                                    (615) 741-2218 | tn.gov/insurance

        SUNDAY                         MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                       FRIDAY               SATURDAY
1                                 2             3              4                           5                            6                      7
FALL BACK!                                      ELECTION DAY
Don’t forget to set your clocks
back one hour and change
the batteries in your smoke
alarms and carbon monoxide
detectors!

8                                 9             10             11                          12                           13                     14
                                                               VETERANS DAY
                                                               State Offices Closed

15                                16            17             18                          19                           20                     21

22                                23            24             25                          26                           27                     28
                                                                                           THANKSGIVING DAY             State Offices Closed
                                                                                           State Offices Closed

29                                30            1              2                           3                            4                      5
DON’T BE NAUGHTY.
USE WORKING SMOKE
ALARMS!
Questions about holiday fire and home safety?
We can help.
While this time of year is full of decorating, cooking and shopping, there is
also a higher risk of house fires and theft. Be cautious and safe to protect
yourself and your home.

• More house fires occur during the winter months. Make sure your
  homeowners insurance policy is updated just in case of a fire.

• To prevent fires in your home, turn off Christmas lights, blow out all the
  candles, and make sure the stove burners and oven are turned off before
  leaving them unattended.

• Prevent a holiday hospital visit by using caution while hanging up and taking
  down decorations and keeping small decorations and breakable ornaments
  away from small children.

• Keep your car doors locked while shopping for holiday gifts to prevent theft.
  Keep valuables out of sight. Make sure your auto insurance policy covers break-ins.

• If your vehicle gets broken into, take pictures and contact your insurance agent
  as soon as you are able. Download the WreckCheck app to determine what
  information is needed to file a claim.

• If you are hauling Christmas trees or other large items on the roof of your vehicle,
  double-check that they are tightly and securely strapped on to avoid an accident.
December 2020
                                                                   500 James Robertson Parkway
                                                Davy Crockett Tower | Nashville, Tennessee 37243
                                                                (615) 741-2218 | tn.gov/insurance

     SUNDAY        MONDAY        TUESDAY        WEDNESDAY                   THURSDAY                       FRIDAY               SATURDAY
29            30            1              2                           3                            4                      5

6             7             8              9                           10                           11                     12

13            14            15             16                          17                           18                     19

20            21            22             23                          24                           25                     26
                                                                       CHRISTMAS EVE                CHRISTMAS DAY
                                                                       State Offices Closed         State Offices Closed

27            28            29             30                          31                           1                      2
                                                                       NEW YEAR’S EVE               NEW YEAR’S DAY
                                                                       State Offices Closed         State Offices Closed
500 James Robertson Parkway | Nashville, Tennessee 37243
            (615) 741-2281 | tn.gov/insurance
                                tn.gov/commerce
                    /TennesseeCommerceAndInsurance
                               /TNCommerceInsur
                               @tncommerceinsur
                                        @TDCI
                       Department of Commerce and Insurance
              Authorization No. 335565 | 7,500 copies | November, 2019
          This public document was promulgated at a cost of $.90 per copy.
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