Impulse Quarterly. September 2020 - Webflow
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EDITION #2 September 2020 Contents. 3 Impulse Week Dolorerf ersperc hiliciatiur aut que officim olluptam dolo- ruptiunt peri optibus autem qui omnimol umquibea dolupti isciis moluptat fugiatem. Et lici bearchillici veliquam que offi 7 Between Crisis and Opportunity We interviewed Jung von Matt SPORTS Managing Partner Holger Hansen and talked about the impact of the pandem- ic on sports marketing as well as the industry as a whole. 12 Rebranding Dolorerf ersperc hiliciatiur aut que officim olluptam dolo- ruptiunt peri optibus autem qui omnimol umquibea dolupti isciis moluptat fugiatem. Et lici bearchillici veliquam que offi September 2020 SPORTS BUSINESS CLUB
3 Impulse Week Our plans for the future - What’s new? In 2020, our intergenerational exchange will take place online in the framework of the Impulse Week 2020 from 26. - 30. October. With a view to our goal of establishing an independent, sustain- able and innovative discussion platform for the future of sport, preparations are already in full swing for the next physical edition of our conference on the 28. - 29. October 2021 in Rorschach. Impulse Week 2020. Impulse Summit 2021. September 2020 WEEK
The Collaboration Imperative We, the next generation, invite sports platform in a world marked by a loss industry leaders for discussion. of trust and diverging stakeholder- Inconsistencies, inadequacies, and interests. For the third consecutive year, contradictions – especially at the we are committed to bringing together crossroad between commercial 200 top-executives in and outside the activities and non-profit – have exposed industry and 100 young talents at the the fragility of the sports ecosystem Impulse Summit. Those talents will be amidst this global pandemic. With students selected in an international courage, idealism, and great energy competition based on their previous to shape the future state of the world, experience and their ability for solution- young people raising their voices have oriented critical thinking. As Challengers, been a powerful seismograph for shifts they have the role to be curious and hash in how we live and think. On a global and out their visions and standpoints for the local scale, the world of sports convulses future to foster serendipity. after a crisis underlining the urgency for political, economic, and social disruption This year’s leitmotiv for our participant in the industry – An ecosystem, which field led by top-executives is “the long time assumed to be resilient to collaboration imperative”. In the external crisis. Now, decision-makers in discourse with our trusted community the sports industry find themselves at a of industry experts, the need for historic crossroads between managing stakeholders to collaborate has proven short-term pressures against medium- to be key in the future. To face the and long-term uncertainties. complex challenges ahead, stakeholders will have to overcome competitive self- We understand the current crisis as interests, lack of fully shared purpose, the entry into a unique window of and a shortage of trust. With our opportunity. It’s a chance for all those interactive setting, we want to inspire determining the future of European sports organisations, the public sector, Sports to re-think the current system. corporates, investors, academia, NGOs, For this, there is a need for analysis and participate in the development and a change of perspective. Driven by of collaborative solutions to systemic our passion for sports, we, 20 students problems and develop sustainable from the University of St. Gallen, are business models with societal and volunteering our time to sustainably economic benefits. Because the corona promote an open discussion culture in storm will pass. But the desire to shape sports. As a student-initiative at one of the future of sports will continue to the leading universities in Europe, we see fuel student’s engagement for years to ourselves in a unique position to provide come. a truly independent and trustworthy #changingperspectives
5 Impulse Week We’re going online - Impulse Week 2020 Based on the current developments in Europe, as well as university guide- lines, the Sports Business Club has decided to implement the intergenera- tional exchange in 2020 on a digital level. This enables us to offer more inter- activity, internationality and in-depth discussions in our formats. The sports world paused. No EURO 2020. No Olympia. No fans. But, more than ever before, one thing has to go on: dialogue and exchange. We are not giving up. Within the framework of the Impulse Week, we set our- selves the goal of working on the questions of our narrative ‘The Collaboration Imperative’ in digital form with an international, intergenerational, and inter- disciplinary field of participants. Decision for digital implementation. In 2020 we decide to implement our platform digitally, which offers new opportunities. Virtual Impulse Sessions as interactive online format. Just like our analogue formats, our digital implementa- tion is based on one goal: interactivity at eye level. Opportunities of a virtual week. More internationality. More innovation. More perspectives. WEEK September 2020 WEEK
Impulse Week 6 Facilitator Experts Challeng- Team 10-15 Impulse Sessions are held within the week to different theses and questions. These sessions are distributed over 5 days. 150+ Experts from the Industry will take part in the digital sessions, in the role of a speaker, facilitator or par- ticipant. 50+ International Students will act as challengers in the sessions, representing the view of the next gen- eration as provocateur. Monday Tuesday Wednesday Thursday Friday 26.10 27.10 28.10 29.10 30.10 Morning Session Impule Session Impule Session Impule Session Impule Session Impule Session Afternoon Session Impule Session Impule Session Impule Session Impule Session Impule Session September 2020 WEEK
7 Between Crisis and Opportunity Between Crisis Let’s start of with some personal questions. and Opportunity Tea or Coffee? AN INTERVIEW WITH HOLGER HANSEN Bundesliga or NBA? Holger Hansen works as Managing Di- rector and Partner at Jung von Matt McDonalds or Burger King? SPORTS, Europe‘s most awarded sports marketing agency. His background spans 12+ years of experience in the leading creative agencies in Germany Favorite day of the week? and Spain. Wednesday. Because for me this day is Outside of Jung von Matt SPORTS he’s usually packed with sports. My person- a part-time lecturer at the Interna- al gym time in the morning, Champi- tional School of Management (ISM) in ons League or DFB Pokal, sometimes Dortmund where he teaches ‚Integrat- Englische Woche, and usually Werbel- ed Marketing‘ as a part of the master iga in the evening. And it’s the middle programme ‚Strategic Marketing Man- of the week. Meaning it’s still enough agement‘. time to solve challenges and tasks for our clients and projects. If you could travel back in time, what sports event would you attend? 1992 Summer Olympics In Barcelona. The US Dream Team in Basketball, Carl Lewis, Heike Henkel, Dieter Baumann - these games were full of legendary moments and probably they were one of the last Olympic Games that real- ly helped to totally transform a city for the better. September 2020 WEEK
Between Crisis and Opportunity 8 Interview Hello Holger, what is the f irst thing Do you see clear changes for sports you would like to talk about after the marketing that are here to stay? crisis? Our belief is: Once the sports industry How can we use and understand this understands that sport is more than crisis as an opportunity to change a business, it can become the best things for the better? I am sure that business in the world. What does this we as a society, we as companies, as mean? After COVID-19 the global sports employers, we as employees, and we industry must lead us back to the very as a single person now could see what roots of sport, to humanitarian values happens when there are stormy times and communities of values. Looking matched with missing leadership, bad ahead, beyond the crisis, we must har- governance, or self ish misbehavior. And ness these values in scrutinizing the we could also see what happens to us if organizational structures and business there is an idea for how to approach a models in sport as a way of bringing crisis, when there is a plan considering economic activity in sport more into everybody and leaving no one behind. context with the major social issues of It would be great to talk about keeping our time. Sustainability must become these good things going and what we more than a shared brand value trum- can do to become a better society. peted in communications. It must be- come more systematically connected From a leadership perspective, what with the brand equity of sports orga- is the most important skill to remem- nizations. This will lead to greater in- ber in a crisis? dependence and durability. We must make values the cornerstone of our ho- Trust and coolness. I believe that one of listic action plans rather than market- the biggest issues during the crisis is ing them randomly seeking for visible the changing and missing parameters. prof it. I often heard the phrase “we are driving by sight” and it is true. There were no What will never be the same in sports? clear parameters on how to approach a project. There were no clear parameters Never say never. But probably the ex- whether there would be a sports event cessive transfer fees in football will be by the end of the year or not. And there “limited” for a while, and the relation were no clear parameters on what goals between the value of a single play- should be achieved. Usually, most of the er and the average worth of a whole companies value their work by measur- league will be more appropriate. ing countless KPIs. But these indica- tors are almost worthless now. Every- thing was focussed on driving by sight and the biggest goal was to prevent a multiple economic collision. You need Once the sports to keep a cool head to get through this situation with so many things unclear. industry under- And to approach a situation like that we stands that sport need a lot of trust. Trust in our strength is more than a to overcome unpredictable times. Trust in the strength of our employees. Trust business, it can in the sense of responsibility of every- become the best one working in home off ice. Trust in our government. Trust in our clients to business in the make the right decisions when it comes to the allocation of budgets and trust world. in science to f ind a vaccine as soon as possible. September 2020 WEEK
9 Between Crisis and Opportunity Let’s move away f rom the virus for a Exciting! And did you have any project bit. What is your take on the changes ideas during the crisis that you would that leagues are taking to adapt (e.g. have liked to realise? Champions League, NBA at Disney)? Is this here to stay? The Faroe Island and their “Remote Tourism” idea. Like all other countries No. I am very sure that these adaptations in the world, the Faroe Islands have won’t be there in the future. The leagues, felt the impacts of the COVID-19 pan- the clubs, and some players might be demic. Early on during the global crisis, grateful that there is a way to f inish the the Faroe Islands tourism department season´s in a more or less regular way wondered how they could recreate a for this time. But in general, I believe Faroe Islands’ experience for those who that everyone involved in professional had to cancel or postpone their trip sports will work hard on bringing back to the Islands – and for everyone else the clubs in their home cities, on bring- stuck in insolation around the world. ing back the matches in their dedicat- ed stadiums and arenas and on bring- Their idea: they created a new remote ing back the fans in their home stands. tourism tool, the f irst of its kind. Via a mobile, tablet, or PC, virtual visi- Even though most of the fans, club tors could explore the Faroes’ rugged owners and representatives, sponsors, mountains, see close-up our cascad- and tv stations are happy to see the ing waterfalls and spot the traditional sport back in the game, there are also grass-roofed houses by interacting – some critical voices of players’, e.g. form live – with a local Faroese, who acted the NBA that don’t really like being in a as their eyes and body on a virtual ex- “bubble” in Florida. ploratory tour. A great idea, based on a strong insight of a human desire and Looking back on your projects with with a digital focus, also climate neu- JvM, do you have a personal favorite? tral - so nearly everything in there ;) Tipico in Belarus. It’s not a doing good project but one that generated atten- tion in the European football commu- nity. And it is a project that shows how we think and how we understand our clients, their consumers, and their be- havior. During COVID-19, most of the professional football leagues were paused, and there was only one league still playing football: the one in Belar- us, streamed and watched by all the heavy bettors in Germany. So we de- cided one week before the comeback of the Bundesliga to book LED panels in Belarus and remind our customers (that were in digital exil in the Belarus f irst division) to come back to football in Germany: Die Bundesliga ist zurück. Tipico. An advertising stunt that didn´t cost a lot of money but generated at- tention in social media and was picked up by several football magazines, in- cluding the 11Freunde. The iconic grass-roofed houses on the Faroe Islands. September 2020 WEEK
Between Crisis and Opportunity 10 Many people say that sports are not You have been a panelist at the Im- competing with each other for viewer- pulse Summit for two consecutive ship anymore, but with Netflix, Prime years, what topics would you like to Video or Hulu. How can we make challenge in our f ramework for 2020? sports more entertaining again? From my point of view, the role of wom- I don’t think that sports will lose its en in sports would be a very interest- attraction to Netflix, Prime, or Hulu. ing topic to talk about. Women were When it comes to live events, sports is already underrepresented in the sports and always will be the biggest player industry before COVID-19. But as I know, in the business - which also might be a the pandemic caused a much stronger reason why e.g. Amazon and Prime are underrepresentation than before. And trying to get more and more into the knowing the fact that women are 50% broadcasting rights for live sports on of the world’s population, I believe that their platform. we should work on bringing more focus on supporting women becoming part What is a future technology that will of the sports industry. This relates to a revolutionize sports consumption? professional environment and the role of women as employees in sports orga- I would love to predict that because it nizations as well as to the sportive en- would mean that I could be a rich man vironment and the fact that the news in the future - but unfortunately it is coverage of women sports events is hard to say. I believe there are a lot of much lower than the male counterpart technologies out there that can change events. A lot of things to do and there- the way how we consume sports in the fore a lot of things to talk about. And future for example VR or AR. But I also many interesting women in the world believe that there is a strong desire for of sports have great stories to tell. So people to still hear the genuine sound let’s talk. of raspy speakers, to smell the f resh grass in the stadium, and to stand in line in f ront of the toilette during half- time. Maybe some things have to re- main as they are. Or maybe I am a tra- ditionalist ;) September 2020 WEEK
11 Between Crisis and Opportunity Thesis-Challenge As a last part of our interview, we have collected some theses on the future of sports business and would like to hear your take on them. Esports will eat second-tier sports’ market share. Yes. Esports revenue is expected to hit $1.8 billion by 2022. Money flows into es- ports through media rights, live event ticket sales, merchandise sales, and in-game purchases, and most of the re- venue (69%) comes f rom sponsorships and advertising. The future of esports will likely be powered by mobile, which will further reduce barriers to entry and allow even more gamers and fans to pour in. Non-exclusive rights will be the new normal. Hard to say. I don’t always understand the urge for exclusive agreements, al- though there are some rights which for logical reasons must be exclusive. There won’t be different equipment agree- ments for a jersey and one team won´t play in Adidas in week one and in Puma in week two. But why shouldn’t there be several partners for a car partnership? Documentaries will replace sports shows and even live-game content for some fans. No. Live is live and can´t be replaced by anything else. If you are really into sports and you like the atmosphere of fans in the stands, of the tension before the game and of unpredictable hap- penings you do not favour “The Life of Mammals” on BBC over the Super Bowl or a Final Four in Handball. September 2020 WEEK
Rebranding 12 De s i g hic r a p G Hier da weiter b b d i c To May 2020
13 Rebranding gn is my p ass io arf Bene n basteln :) ch aus September
Impulse Quarterly. THANK YOU. Sports Business Club at the University of St. Gallen Dufourstrasse 40, 9000 St. Gallen www.sportsbusinessclub.com | www.impulse-summit.org
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