IDM Prospectus Finland 2020 IDM Professional Diploma in Digital Marketing - IAB Finland
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IDM Prospectus Finland 2020 IDM Professional Diploma in Digital Marketing 1 theidm.com/training-and-qualifications | ask@theidm.com | +44 20 8614 0227
Your Stories are our Story theidm.com ask@theidm.com +44 20 8614 0227 “This course has delivered by the bucket load. I am involved in a far greater depth with my clients than ever before.” Matthew Hollingsworth, Client Partner at Merkle 2 theidm.com/training-and-qualifications | ask@theidm.com | +44 20 8614 0227
Prospectus Content Guide Everything you need to know to make an informed decision The IDM Professional Diploma 4 Tutors that Inform and Inspire Confidence25 in Digital Marketing Our Rigorous and Representative27 Study dates 22 Assessment Process Subject Specialist with the23 How the IDM Works to Support Your Studies29 Insights You Need Start Transforming Your Career Today31 © 2020 © 2020 The The Institute Institute of of Data Data && Marketing. Marketing. All All rights rights reserved. reserved. 3
The IDM Professional Diploma in Digital Marketing The IDM Professional Diploma in Digital Marketing Course Information This course will give you the skills to plan, manage and evaluate digital marketing campaigns in social media, search marketing, email, affiliate and more. Get qualified and learn how to confidently integrate them with your wider marketing strategy. Equivalent to Level 6 qualification (Bachelor’s Degree) and is made up of 16 modules. © 2020 The Institute of Data & Marketing. All rights reserved. 4
The IDM Professional Diploma in Digital Marketing Everything you need to know about digital channels and campaign planning The IDM Professional Diploma in Digital Marketing qualification will help you transform the way you: lan the introduction of digital P Identify the potential technologies and techniques for application of online marketing marketing that support business tools within the marketing objectives communications mix pply the key technologies, A ontinuously improve C “I feel I now have the tools to tools and techniques of digital marketing to improve the contribution of digital technologies to engage in digital marketing marketing effectiveness your organisation from strategy and planning to execution and optimisation.” Hans Broman, Head of E-Commerce, VR Group © 2020 The Institute of Data & Marketing. All rights reserved. 5
The IDM Professional Diploma in Digital Marketing Module 01 How digital continues to transform the role of marketing in business Learning objective: How digital marketing Uncovering the essential - Mobile marketing that continues to redefine attributes of core supports contextual Understanding the key factors our ability to target and digital channels: and personal that drive the growth and connect with customers - S EO that supports engagement impact of digital marketing Why developing real- brand activation - A ffiliate Networks on customer experience. time engagement is that extend reach changing the role of - P PC that optimises through individual marketing and marketers conversion intermediaries and opportunities comparison websites The importance of building mutually - S ocial channels - E mail that maximises beneficial relationships that engage every the lifetime value with customers moment of the of customers customer journey How digital transformation will - D isplay advertising shape the business that builds brand of the future awareness and drives conversions © 2020 The Institute of Data & Marketing. All rights reserved. 6
The IDM Professional Diploma in Digital Marketing Module 02 How understanding consumer preference and behaviour helps us to be better digital marketers Learning objective: How different sources How and when to To use analytics of primary and use quantitative and reports to improve Understanding how secondary data help qualitative customer targeting options consumers make purchasing us to understand research to deepen and identify the key decisions is the key to the characteristics prospecting and drivers of response of consumers in the targeting insights optimal targeting and digital marketplace How developing proposition development. Personas helps digital marketers generate actionable insights that improve the planning process © 2020 The Institute of Data & Marketing. All rights reserved. 7
The IDM Professional Diploma in Digital Marketing Module 03 How efficient and practical planning processes build optimal digital marketing campaigns Learning objective: How conducting a How a wide range of How practical 12-point situation customer and business budgeting, benchmark Understand how successful analysis helps us build variables drive tactical analysis and digital marketing campaigns a solid foundation for channel selection forecasting processes digital marketing plans help you assess the are driven by tried and tested How inspirational potential of your digital planning frameworks that help Why SMART objectives creative and marketing plans prior are tested against informative content us explore market conditions, allowable marketing improve campaign to delivery develop actionable cost performance responses to surfaced How strategy helps Why every successful insights and define success. us to improve the digital marketing quality of targeting and campaign is built customer engagement around a detailed on the increasingly timing and action plan complex pathway to purchase © 2020 The Institute of Data & Marketing. All rights reserved. 8
The IDM Professional Diploma in Digital Marketing Module 04 Building user-centric websites that support customer and digital marketing objectives Learning objective: How to define Using waterfall and Developing criteria the purpose of agile site development for choosing design, Understand how user- a website from approaches to developer and tech centered design processes customer, business scope and manage partners that support and ecommerce the development customisation, and digital technologies points of view of web projects reliable web hosting help us to develop and maintenance How user-centered Improvements to UX websites that enhance design helps us explore through sitemaps, programmes customer experiences. the needs, tasks and wireframes and The ongoing digital environments user testing relationship between that define user web developers and experience (UX) digital marketers © 2020 The Institute of Data & Marketing. All rights reserved. 9
The IDM Professional Diploma in Digital Marketing Module 05 Understanding the fundamental importance of Search Engine Marketing to digital marketing Learning objective: How search engine marketing Using the keyword optimising (SEM) works across the power of Pay Per Click Understand how SEM (SEO customer journey (PPC) to drive sales and PPC) plays a vital role in How to build keyword strategies How to set up and manage building brand engagement and that drive optimised organic PPC accounts to optimise sales opportunities at all points search results on a landing campaign performance page by landing page basis on the pathway to purchase. Using analytics to continually The importance of indexing improve SEM performance content and developing comprehensive and link partnerships to improve rankings © 2020 The Institute of Data & Marketing. All rights reserved. 10
The IDM Professional Diploma in Digital Marketing Module 06 How Display Advertising builds awareness and generates efficient conversion opportunities for digital marketers Learning objective: How real-time bidding and To evaluate best practice programmatic technology inventory investment and Understanding how channel platforms help advertisers, bidding strategies preference, media research, publishers and consumers connect in real-time Developing contextually targeting systems and relevant, original and ad-serving technology The importance of a focused impactful display ad creative combine to build brands display advertising strategy How to ensure your and drive sales efficiency. To explore the wide range advertising campaign of targeting options across management is efficient and different display networks accountable © 2020 The Institute of Data & Marketing. All rights reserved. 11
The IDM Professional Diploma in Digital Marketing Module 07 Using email marketing to build high-value digital relationships with prospects and customers Learning objective: How email campaigns can deliver a Why ESP technology and data higher return on marketing investment insight are important to subscriber- Understanding the relevant than any other digital channel centric email marketing plans strategies, targeting To develop a permission-based How automation, personalisation, methods, technologies and email strategy that recognises the dynamic content optimization and permissions needed to long-term value of customers testing improve every aspect of deliver customer-centric email marketing, including: nurture, How segmentation, targeting, onboarding and lifecycle campaigns email marketing campaigns. timing, testing and behavioural triggers optimise email campaigns Exploring the metrics that define core key performance indicators for email campaigns © 2020 The Institute of Data & Marketing. All rights reserved. 12
The IDM Professional Diploma in Digital Marketing Module 08 How Content Marketing helps consumers make more informed purchasing decisions Learning objective: How content marketing Developing and Developing and supports the consumer working with different optimising content for Understanding the practical decision making content models text, image and video- role content marketing plays process from brand based delivery awareness to advocacy in digital marketing How to build a flexible approach to The process of useful campaigns. The qualities of ad content planning and content creation, formats on different development UGC and the value of social networks storytelling Developing and executing content planning frameworks © 2020 The Institute of Data & Marketing. All rights reserved. 13
The IDM Professional Diploma in Digital Marketing Module 09 Exploring the use of Social Media channels to build, acquire, convert and retain target audiences and customers Learning objective: Why analysing social How paid social media To use monitoring and platform preferences and can drive sales analytics dashboards Understand how social influencer analysis helps to improve the media- How to analyse media channels can be used us define the best role for social channels to multiplier effect of social media in our digital social campaigns to support all aspects of marketing campaigns monitor sentiment and your customer acquisition, competitor activity How social media helps conversion and retention plans. build brand awareness To exploit the power of and preference influencers to extend campaign reach and Why social media offers enhance cross channel opportunities to engage performance with communities and identify customer To use social media preferences channels as customer service tools © 2020 The Institute of Data & Marketing. All rights reserved. 14
The IDM Professional Diploma in Digital Marketing Module 10 Extending the reach of digital marketing campaigns through Affiliate Marketing Learning objective: How affiliate marketing How to evaluate key extends campaign performance indicators Develop an understanding reach, improves of competing of the affiliate channel, performance and affiliate networks delivers transparent technologies, remuneration campaign attribution The cost and models and controls needed. commission structures How individual of affiliates and affiliates, publishers affiliate networks and affiliate networks use technology to How collaborative deliver measurable work practices and customer experiences continuous network assessment helps maintain affiliate marketing’s exceptional ROI levels © 2020 The Institute of Data & Marketing. All rights reserved. 15
The IDM Professional Diploma in Digital Marketing Module 11 Understanding the personal and contextual role of Mobile in digital marketing campaigns Learning objective: How mobile fits into How to make use of To identify and use a personalised digital mobile’s contextual different ROI and Understanding the precision marketing strategy targeting, app attribution models that targeting opportunities that engagement, video, measure the success of make mobile marketing To assess the influence livestreaming, instant mobile marketing activities of mobile on customer messaging, interactive one of the most effective NFC features and mobile behaviour across the digital channels. digital and physical payments capabilities customer journey, and the legal implications How to set up tracking and data-management for omnichannel and multi- device engagement across mobile, desktop, in- store and print © 2020 The Institute of Data & Marketing. All rights reserved. 16
The IDM Professional Diploma in Digital Marketing Module 12 Developing a data acquisition and management strategy that is an integral part of digital campaign planning and delivery Learning objective: How data-driven decisions Data for customer profiles improve the way we reach, Understand how technology engage, convert, retain How Data Management helps us collect, evaluate and and grow our customer base Platforms work report on the quantitative The four Vs of Big Data How to use databases, and qualitative data that data modelling and data mining How to map customer contact to surface RFV segmentation supports our digital and data points and Lifetime Value insights marketing decisions. Evaluate the four types How developing Single Customer of customer data View supports customer experience © 2020 The Institute of Data & Marketing. All rights reserved. 17
The IDM Professional Diploma in Digital Marketing Module 13 Developing digital marketing propositions, ideas and creative that inspire target audiences Learning objective: How customer insight can be used The critical importance of in- to inspire creative that works across depth customer research and To understand how digital and physical channels segmentation strategies to powerful customer insights and The factors that define memorable propositions development creative ideas combine to digital creative ideas at both the How to develop informative develop inspirational digital strategic and tactical level and inspirational digital creative briefs that improve the quality of marketing campaigns. The way specific objectives work and improve workflow and targeting options shape campaign executions How to evaluate and respond to digital creative ideas and concepts with impartial and constructive objectivity © 2020 The Institute of Data & Marketing. All rights reserved. 18
The IDM Professional Diploma in Digital Marketing Module 14 How regulation, permission and codes of practice inspire efficient digital marketing Learning objective: Why compliance defines What Marketers, Data How independent professional digital Controllers and Data regulators such as To understand all aspects marketers Processors need to know ASA, CAP and IAB set of law and codes governing How marketing about data protection advertising codes and and privacy legislation enforce accountable digital marketers and digital permission is a key across the digital standards marketing campaigns. driver of customer value channels How legal frameworks Consent, legitimate relating to personal data interests and individual and consent (including rights under GDPR PECR and GDPR) affect digital marketing How MPS, TPS and DMA practice best practice guidelines help improve campaign performance and protect the rights of consumers © 2020 The Institute of Data & Marketing. All rights reserved. 19
The IDM Professional Diploma in Digital Marketing Module 15 Understanding the metrics that help us control and refine digital marketing campaigns Learning objective: Why digital campaign performance Why every landing page should be part must be linked to clearly defined of a systemic CRO testing strategy Understanding approaches business objectives and campaign KPIs How tag management and attribution for measuring and improving How the performance of different modelling helps assign credit for web marketing performance, digital channels requires a multi-channel campaigns and identify onsite acquisition, range of specific metrics to optimisation opportunities define their contribution conversion and retention. Why testing is important to improving digital marketing performance and customer experience © 2020 The Institute of Data & Marketing. All rights reserved. 20
The IDM Professional Diploma in Digital Marketing Module 16 Exploring the near-future of data-driven digital marketing Learning objective: Develop personal insights into how digital marketing will continue to constantly change the way marketing and marketers work. How brands, agencies, How agency/client How combining the Get in touch journalists and relationships and work best of marketing researchers see practices are changing automation with human with our Learning the future of digital to meet the needs of inspiration is the key to & Development marketing from real-time consumer increased productivity consultants who will different perspectives engagement in digital marketing that are useful to help you marketers How technologies such design your training as AI, AR, NFC IoT and Which brand, agency Blockchain will change pathway on and technology trends are most likely to bring customer experiences in ways that are hard to +44 20 8614 0227 significant changes to imagine or email us at digital marketing ask@theidm.com © 2020 The Institute of Data & Marketing. All rights reserved. 21
Study The IDM Dates study dates Study Dates Professional Diploma Blended – starts 27 January 2020 Three x one day face-to-face sessions which take place in Helsinki. Plus enjoy the flexibility of devising your own personalised study routine with your programme deadlines via a stream of online content run over 12 months You will receive email support and 24/7 access to course materials. Face-to-face study dates Day 1: March 24th 2020 Day 2: June 9th 2020 Day 3: November 10th 2020 Exam: November 25th 2020 © © 2020 2020 The The Institute Institute of of Data Data && Marketing. Marketing. All All rights rights reserved. reserved. 22
Subject specialist Specialist with with the the insights Insights you You need Need Subject Specialist with the Insights You Need “IDM-koulutus antaa hyvät ja käytännönläheiset valmiudet ymmärtää ja toteuttaa digimarkkinointia.” Tiina Sirén, Head of Virtual Customer Centre, TUI Finland © 2020 The Institute of Data & Marketing. All rights reserved. 23
Subject Specialist with the Insights You Need Steve Kemish F IDM, Managing Partner, Junction Agency Steve is a multi-award-winning marketer and has worked in digital marketing since 1997. He has worked client-side, helped grow a leading email service provider, consulted to numerous clients on digital strategy, and helped build one of the most respected and awarded B2B marketing agencies in the UK His passionate and insightful He has worked on digital marketing He was appointed a Fellow in 2009, approach has gained him numerous and strategy with many global brands making him one of their youngest industry awards. including Motorola, Cisco, ITV, Lego, ever appointments. Skype, British Airways and Oracle. In recent years his work has seen wins As well as his role at Junction he is at the B2B Marketing awards (five A highly regarded speaker, lecturer an IDM tutor, a member of the IDM times) Database Marketing awards and writer, Steve has worked with the Digital Council, a guest lecturer at (twice), New Media Age awards, IDM since 2004 on various courses various British universities and a Revolution Digital Marketing awards, and events and has been invited to longstanding Superbrands judge. CRN awards, IDM Marketing awards, speak throughout the world on the PPA and DMA awards. subject of digital marketing. © 2020 The Institute of Data & Marketing. All rights reserved. 24
Tutors that Inform and Inspire Confidence Tutors that Inform and Inspire Confidence “Olen pystynyt hyödyntämään IDM-kurssin oppeja päivittäisessä työssäni jo opiskeluvaiheessa.” Matti Cornér, COO, Hasan & Partners © 2020 The Institute of Data & Marketing. All rights reserved. 25
Tutors that Inform and Inspire Confidence Experience is key to being able to contextualise knowledge Our tutors are renowned keynote speakers, have contributed to best-selling books on digital and data-driven marketing and know how to deliver content with passion and energy. They have worked at every level The role of an IDM tutor is to support Our rigorous assessment processes of business and in countless roles delegates throughout the course place constant pressure on our tutors including CEO, Managing Director, by delivering their own specialist to provide the academic and practical CMO, Digital Marketing Director, CRM subjects but also being able to support our delegates need to attain Director, Marketing Director, Creative prepare delegates for tackling their Professional and Postgraduate Director, Planning Director, Agency assignments and exams. IDM qualifications. Our pass rate Director and Founding Partner. currently stands at 94%. © 2020 The Institute of Data & Marketing. All rights reserved. 26
Our Rigorous and Representative Assessment Process Our Rigorous and Representative Assessment Process “Courses to help digital marketers keep up with a constantly changing industry.” Valentina Sidore, Senior Digital Marketing Executive at UBM © 2020 The Institute of Data & Marketing. All rights reserved. 27
Our Rigorous and Representative Assessment Process Our Qualifications Advisory Board includes business experts, academics and professional alumni All IDM tutors must Our current Diploma assessment have worked at the highest levels for major criteria are as follows: brands and agencies. To protect the value our Pass Levels Professional Diploma Examinations qualifications create for graduates, chieve an overall pass A Assignments Complete one 3-hour the IDM has a fully accredited assessment process in place that grade of 45% Complete two 3,000 – examination is overseen by a representative chieve 60% overall A 4,000 word assignments Qualifications Advisory Board. for a Credit in a 5-week timeframe Honorifics This dedicated team of leading chieve 70% overall A Dip DigM industry figures, IDM faculty for a Distinction members and professional alumni meet regularly to consult on every aspect of our constructively As more than 100,000 delegates from leading brands and organisations aligned content, delivery and assessment processes. The around the world have discovered, an IDM Qualification isn’t easily maintenance of academic attained, which makes it such a valuable and distinctive achievement. standards is an important part of the delegate experience. © 2020 The Institute of Data & Marketing. All rights reserved. 28
How the IDM Works to Support Your Studies How the IDM Works to Support Your Studies “Olen saanut tietää monipuolisesti uusia asioita ja toisaalta saanut syvällisempää ymmärrystä jo selviinkin asioihin. Kurssin sisältö on ollut heti hyödyllinen ja oppeja voi käyttää, toimipa millä toimialalla tahansa digimedian parissa.” Sanna Kaartinaho, Client Director, Dagmar © 2020 The Institute of Data & Marketing. All rights reserved. 29
How the IDM Works to Support Your Studies We provide guidance and access to information throughout your study journey Every professional delegate has an individual online learning account which includes: eLearning modules on each Best practice guides from Delegates are automatically topic, including webinars DMA councils on topics enrolled as IDM members, and learning checks like social media, data, etc. giving access to events and a free Euromonitor World class DMA research, Links to industry leading subscription for the latest including the latest blogs, whitepapers and consumer research (worth Consumer Attitudes to websites. £170 pa). Privacy paper and annual email studies reflecting the Access to the DMA Awards attitudes of marketers case studies, showcasing and consumers. industry leading campaigns including IKEA, Honda and Paypal © 2020 The Institute of Data & Marketing. All rights reserved. 30
Start Transforming Your Career Today Start Transforming Your Career Today “The IDM has done it again and brought clarity to complexity.” Antony Humphreys, Sales & Marketing Director, 1973 Ltd © © 2020 2020 The The Institute Institute of of Data Data && Marketing. Marketing. All All rights rights reserved. reserved. 31 31
Start Transforming Your Career Today Our specialist team of advisers are ready to help you choose the right qualification The IDM has a friendly and experienced team of specialist advisers, who can answer any questions you have on the IDM Professional and Postgraduate Qualifications. Our advisers will make sure you and the lists of further reading Please feel free to call have all the information you need to resources available when you login make an informed decision about to your learning account. them on +44 20 8614 0227 your course, study mode |and finance. If you need to make the business case to your employer to fund They will also tell you about the fully your studies, IDM advisers can interactive online materials and our tell you how to make a successful subject specialists, tutors and in- pitch. In fact, the support team will house support teams. help you with funding advice and countless other aspects of your They can also describe how we career development such as the support your studies with freely fact that you can also get 50% off available webinars, DMA case all other IDM training courses during studies and channel eBooks, free the time you’re studying for your access to Euromonitor industry qualification. reports, Affiliate IDM Membership © 2020 The Institute of Data & Marketing. All rights reserved. 32
100,000 professional alumni 33 countries 30 years of success As an established, constantly evolving professional training Institute with a unique international reputation for award-winning course development and delivery we are proud of our achievements. However, our greatest satisfaction comes from seeing our professional alumni working for companies such as: HSBC, BMW, The Guardian, Royal Mail, Verizon, Bernardos, Bosch, Aviva, Allianz, Adobe, Barclays, Screwfix and RBS. Get in touch with our Learning & Development consultants who will help you design your training pathway on +44 20 8614 0227 or email us at ask@theidm.com 33 theidm.com/training-and-qualifications | ask@theidm.com | +44 20 8614 0227
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