Happy trails to you.. until we meet again Happy trails to you.. keep smilin' until then Who cares about the clouds when we're together? Just sing ...
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Happy trails to you.. until we meet again Happy trails to you.. keep smilin' until then Who cares about the clouds when we're together? Just sing a song and bring the sunny weather Happy trails to you 'till we meet again
Welcome to the June edition Historian; Margaret Hermesmeyer, Business Partner of "For the Record”! As we Liaison; Kevin Waldrup, CRM Liaison; Crystal Koutz, officially start summer this Website Co-Chair; Megan Carey, Website Co-Chair. month, I hope you have some Congratulations and welcome to those who are new fun activities in mind for the to the Austin Chapter Board of Directors! Your new lazy weekends of scorching board will be meeting in August to begin planning the heat we'll be getting! next year and approving the budget! I can't wait to Hopefully we'll have a mild see what the new board has in store for the Chapter; few months here in Central Texas! we can look forward to fresh, new ideas and great events and educational opportunities! As my final President's Message to you, I'd like to say a few words regarding my presidency these past two In keeping you current on Chapter information, we'd years. As your Chapter President, I'm sad to be leaving like you to know that the Chapter Bylaws have been this position, and it's been an honor and a privilege updated. The Austin Chapter Board of Directors has serve you all. I've enjoyed all the duties and approved the following change: we will now refer to experiences this position has given me, and I'm sad to our Chapter Sponsors as Business Partners. This will be stepping down. However, I'm also super excited to more effectively convey the relationship and build a see what Steven Williams and your new board of partnership with our Chapter sponsors and vendors. A directors have in store for the next two years! final copy of the most current Chapter Bylaws is available on the "Members Only" page of the Chapter With that being said, the board voted in June to website. approve the election results! Thank you to those who participated in the elections. I'm happy to introduce Our April Chapter meeting was held on Thursday, May your 2019-2020 Austin ARMA Board of 23rd, at the Twin Towers location. We welcomed Directors: Steven Williams, President; Azure Brown, ARMA International President Mr. Ryan Zilm as he President-Elect; Gina Cervantes, Immediate Past presented on Content Clean Up Carnival: Outlining President; Sheila Anderson, Secretary; Mary Anne Success for Your Organization. There was a great Huckman, Treasurer; Douglas Allen, Publicity; Michelle turnout for Ryan's presentation, and we closing out Stafford, Programs Co-Chair; Trista Evans, Programs the year with a great educational opportunity! It's Co-Chair; Sharon Siske-Crunk, Membership Co- always a pleasure to welcome Ryan back to Austin, Chair; Wendy Scarborough, Membership Co- and his presentations are always excellent and Chair; Jennifer insightful! Thanks, Ryan! Greer, Seminar Our final meeting will be our Appreciation Meeting, Co-Chair; Julia on June 27th, at Pappasito’s Restaurant located at Johnson, 6513 North 1-35. The focus of the meeting will be to Seminar Co- show our appreciation to all our Business Partners, Chair; Jessica event sponsors, members, and guests! The Austin BlueBird, Chapter wouldn't have enjoyed such a success this Newsletter past year without all the help and support. Awards Editor; Dawn and door prizes will be raffled throughout the lunch Crane, meeting! We will also be announcing and installing your 2019-2021 Board of Directors during this event. Seats are limited, so be sure to RSVP. This meeting is free to Chapter members, volunteers and business partners. (If space allows, the meeting will be opened to non-members and guests.) Door prizes will include a drawing for up to $1,000 to use toward the ARMA InfoCon 2019 in October and a year’s membership to ARMA International (and the Austin Chapter). Don’t miss your chance to win these prizes! Continued on page 4 2
President’s message 2, 4 Editor’s Note 3 Budget 4 Desjardins, Canada's Largest Credit Union, Announces Security Breach 5 By : Catalin Cimpanu for Zero Day Eye on Security: California Is the Golden State for Data Breaches; Florida City 6 Until then, happy trails to you all. I Pays Bitcoin Ransom hope you have a safe, fun-filled This month’s edition draws to a By : John Stewart summer and I look forward to see- close my four years as the newslet- Hundreds of Thousands of ing you at lunch this week! ter editor and website co-chair. Medical Records It has been one of my greatest Exposed in Two Data Kim 7 pleasures to provide for the news- Breaches letter and I hope you’ve enjoyed By: Duncan Riley, Silicon reading the issues as much as I’ve Angle enjoyed putting them together. Appeals court allows data breach lawsuit by federal I leave you in the very capable 8 workers to go forward hands of my good friend, Jessica By: Emily Birnbaum, The Hill BlueBird, and I know she is excited to start this new chapter. NASA Data Breach Demonstrates Need for A new year for the chapter looms Proper Network ahead with new and familiar faces. 9 Governance I look forward to more exciting By : Danny Bradbury, Info times and maybe one day, a return Security Magazine to the Board. ☺ Facebook Must Face Lawsuit Over 29 Million-User Data Breach 10 By : Kartikay Mehrotra and Aoife White, Bloomberg Word Search/Training Ideas 12 Quest Diagnostics Hit With Class Action Lawsuit Over Breach That Exposed 13 Patient Data By : AJ Dellinger, Forbes Board of Directors 14 Survey/White Papers 15 Chapter CRMs/Fellows 16 Participation Prizes 19 Upcoming Events 21 Chapter Awards 22 Ways to Help 22 Shred Day 2019 23-27 3
Continued from page 2… request that the password not be shared. Thank you.) Don’t forget to check out the survey in this month’s newsletter. It focuses on questions to help the While you're browsing the Austin ARMA site, feel Chapter submit for the Chapter Luminary Award. free to click on Shop and order yourself an Austin The Austin Chapter has received this award the past ARMA branded T-shirt to show your Austin ARMA two years, so fill out the survey and help the chap- pride! All proceeds benefit the Chapter. ter receive the award for a third year. The survey will remain open until June 26th. The Lumi- Interested in more ways to help your Chapter? Click nary Award is presented at the ARMA International on Ways to Help from the Chapter website! You can Conference in October. help by volunteering to speak at a Chapter meeting or by snapping photos at Chapter events. There are Speaking of the ARMA International Conference, a few committees you can be apart of, if you are let’s look a bit ahead towards the end of 2019! AR- interested in helping your chapter reach out to a MA International has released the schedule for AR- board member and ask how you can help! MA InfoCon 2019, taking place in Nashville, TN on October 21-23, 2019. Visit the ARMA International Not getting chapter emails, be sure to conference page here for more details and to regis- add mail@austinarmachapter.com and austinarmac ter. We hope to see you at the conference! hapter@gmail.com to your address book as a trust- ed source. This will hopefully ensure chapter news As an Austin ARMA Chapter member, you can view and events will not go to your spam or junk folders. past Chapter meetings through our Members Only You can also visit Austin ARMA and click on Austin section on our Chapter website. By clicking on Re- ARMA Events or visit ARMA International and click sources, you can view a recording of the meeting or on Events. download the presenter's slides (if provided by the Thank you for being a part of the Austin ARMA presenter) for your reference. This is benefit of be- Chapter and I hope to see you at our Appreciation ing a Chapter member, and as such, it is a password meeting and future Austin ARMA events, thanks protected area of the website. To obtain the pass- again and have a great summer! word, please email austinarmachapter@gmail.com (We politely Month Beginning Balance Ending Balance March $51,133.93 $51,111.32 April $51,111.32 $50,886.12 May $50,886.12 $56,040.38 4
Desjardins, Canada's Largest Credit Union, Announces Security Breach By : Catalin Cimpanu for Zero Day Today, Desjardins, Canada's largest credit union and the coming days. one of the world's biggest banks, announced a secu- FIRST BREACH IN THE BANK'S HISTORY rity breach caused by a former employee. Desjardins said this was the first data breach the In a statement posted on its website, the bank said a bank experienced in its history since it was founded bank employee had taken the data of 2.9 million in 1900; however, this claim has been disput- members (2.7 million home users and 173,000 busi- ed and proven to be false. nesses and associated contacts) from its database, without authorization. The bank went above and beyond to what similar organizations do in these cases. Besides providing The bank said it fired the employee after learning of paid-for credit monitoring services for all impacted the incident from Quebec police last week, on Fri- customers, Desjardins also changed the procedures day, June 14. through which its staff confirms the identity of its NO PASSWORDS OR CARD NUMBERS EXPOSED customers, in person or over the phone, so the sto- len data can't be used against impacted users. Desjardins said that only personally-identifiable in- formation (PII) was taken from its system, but not "Other measures have also been put in place, but any e-banking passwords, security questions, ac- these must remain confidential to ensure their effec- count PINs, and credit and debit card numbers. tiveness," Desjardins said. For home users, the exposed information included Article updated shortly after publication with infor- first and last name, date of birth, social insurance mation disproving Desjardins' claims that this incident number, address, phone number, email address, and marked the company's first data breach. details of banking habits and Desjardins products. For business customers, the exposed information Original Article included business name, business address, business phone number, owner's name and names of users on the AccèsD Affaires account. The bank said it's working with local law enforce- ment on the case. It also said it has started notifying impacted custom- ers of the breach, and all affected individuals and businesses will receive breach notification letters in 5
Eye on Security: California Is the Golden State for Data Breaches; Florida City Pays Bitcoin Ransom By : John Stewart, Digital Transactions A new analysis of 10 years’ worth of figures on data says, it assigned the incidents to a national category. breaches reveals that California by far holds the du- This U.S. category shows 20 breaches accounting for bious distinction of suffering the most breaches as a whopping 1.19 billion records. The study covers da- well as leaking the most records. Meanwhile, a Flori- ta from 2008 through 2019 to date. da city has agreed to pay hackers about $600,000 in In other data-security news, the City Council of Rivi- Bitcoin to be released from ransomware that era Beach, Fla., a town of about 35,000 just north of gummed up its online systems. West Palm Beach, on Monday authorized its insurer New York is number 2 in the ranking of states by to pay a fraudster’s demand for 65 Bitcoin, worth breaches, with Texas, Florida, and Georgia placing about $600,000, to be released from ransomware third, fourth, and fifth, according to the analysis by that paralyzed the city’s computer system, The Palm Comparitech, a United Kingdom-based research Beach Post reported. The ransomware became ac- firm. tive after an employee in the Police Department downloaded an infected email attachment May 29, The data also reveals that 2017 was a record year for the newspaper said. breaches in the United States, at 1,683, though the number fell in 2018 to 1,237, a 27% drop. Breaches so The ransomware affected numerous city operations, far this year have totaled 454, according to Compar- including email, telephones, and water-pumping sta- itech’s data. tions. Online payments of city bills became impossi- ble. Many of the affected systems were again oper- Since 2008, California has sustained 1,493 breaches ating early this week. The attack prompted the city that yielded 5.59 billion records, Comparitech re- to fast-track a planned computer upgrade, the Post ported. New York isn’t even close, with 729 breach- said. es in which perpetrators accessed 293 million rec- ords. Other cities have been hit by ransomware attacks, with some of the most serious happening in Balti- As the analysis points out, both states are home to more and Atlanta. Many cities struggle with how to large companies with significant storehouses of digi- manage ransomware-induced crises when they hap- tal data. However, some states gave up more rec- pen, says Trace Fooshee, a senior fraud analyst at ords on a smaller number of intrusions. Maryland, Boston-based research firm Aite Group LLC. for example, has sustained 236 breaches but yielded 388 million records. Oregon’s total has come to 1.37 “I’d point to what happened with Baltimore as an billion records on 152 incidents, but Comparitech example,” Fooshee tells Digital Transactions News by notes that most of these records were exposed in a email. “Several of their systems were hijacked by a single breach, that of River City Media in 2017. ransomware attack that demanded less than $100,000 in Bitcoin. In the weeks it took for city offi- The firm’s primary data sources were the Privacy cials to devise a plan for managing the crisis they put Rights Clearinghouse and the Identity Theft Re- the city at risk of losing almost $19 million in reve- source Center. It assigned breaches to the states where the records were exposed, but in some cases nue.” an intrusion was allocated to the state where the victim was headquartered, as the incident involved Original Article several states. For breaches that were “U.S.-wide,” Comparitech 6
Hundreds of Thousands of Medical Records Exposed in Two Data Breaches By: Duncan Riley, Silicon Angle Hundreds of thousands of medical records, including volved some 150,000 personal records and other data those belonging to U.S. military personnel injured in on a server belonging to xSocialMedia Inc., a Facebook combat, have been found exposed in two separate Inc. marketing agency that specializes in running cam- data breaches, one linked to a medical processing firm paigns for medical malpractice lawsuits. and the other a social media company. The exposed data appears to have been gathered Both data breaches were discovered by security re- from responses to Facebook ads and included names, searchers Noam Rotem and Ran Locar from vpn- email address, street address, phone number and de- Mentor and involved the private data sitting on serv- tails about the person’s injuries. In additional to the ers exposed to all and sundry. personal information, the servers included invoices, customer data and exact numbers for advertising cam- In the first case, described earlier this week, personal paigns for injury-check.com, a website used by xSo- data belonging to about 78,000 patients using a drug cialMedia to gather data. called Vascepa were found on an unsecured MongoDB database. The exposed data include patients’ names, The data included information from veterans where addresses, phone numbers, email addresses, prescrib- they described injuries including post-traumatic stress ing doctor, their NPI number and pharmacy infor- disorder and other intimate medical details that should mation. never have been exposed. The vpnMentor researchers immediately contacted xSocialMedia about the data It was not entirely clear who owns the database. The breach, but the company took nine days to take the researchers found identification codes for two compa- data offline. nies in the data: email marketing platform provider Constant Contact and PSKW, the legal name of an There is no evidence at this stage that the data in ei- electronic prescription program called ConntectiveRX. ther case had been accessed by those with malicious intent, but there’s also no evidence to prove that the “We suspect the database may belong to Connec- data hadn’t been accessed either. tiveRX, given the consistency of the tags in the data,” the researchers wrote. “However, we only found data “When such a range of information is packaged up like concerning Vascepa prescriptions, which makes it less this, it is just like a present waiting for bad actors to clear where the leak originated.” come and grab it,” said Terry Ray, senior vice presi- dent and fellow at cybersecurity firm Imperva Inc. “It Discussing the Vascepa database, Kevin Gosschalk, is very likely this information already being traded on chief executive of fraud prevention technology the dark web,” the shady part of the internet reacha- firm Arkose Labs Inc., told SiliconANGLE that on the ble with special software where people sell drugs, user heels of Quest Diagnostic and LabCorp, this is the third data and other illicit goods. high-profile healthcare breach in the past three weeks. In these cases, he said, “much more care should have “Companies handling medical records are heavily tar- been taken since the database was storing medical geted by cybercriminals and must take every precau- information in addition to personal information.” The tion necessary to protect all of their attack surfac- failure to encrypt this patient data, he added, could be es,” Gosschalk said. “In today’s advanced threat land- in violation of the Health Insurance Portability and Ac- scape, companies cannot afford a serious lapse in se- countability Act or HIPAA and those responsible could curity of this nature. Proactive security measures must face a substantial fine. be in place at all times to protect the attack surface and secure sensitive data.” The second and larger of the two data breaches in- Original Article 7
Appeals court allows data breach lawsuit by federal workers to go forward By: Emily Birnbaum, The Hill The D.C. Circuit Court of Appeals on Friday ruled government was behind the attack. that two groups of federal workers can move for- "As an initial matter, the district court should not ward with their class action lawsuits against the have relied even in part on its own surmise that the Office of Personnel Management (OPM) over a 2015 Chinese government perpetrated these attacks," data breach that exposed the personal information the opinion states. of 22 million people. Experts have tied the hack to the Chinese govern- According to the appeals court, the data breach left ment, alleging it was a form of espionage, but the the plaintiffs vulnerable to identity theft, a substan- appeals court on Friday argued that identity theft tial and ongoing "injury" that can be traced back to could be part of an espionage plot. OPM's failure to adequately safeguard its systems. "Given that espionage and identity theft are not mu- Hackers in 2014 began stealing personal information tually exclusive, the likely existence of an espionage- such as Social Security numbers, birth dates, finger- related motive hardly renders implausi- prints and addresses from OPM, which functions as ble [plaintiffs'] claim that they face a substantial fu- the federal government's human resources depart- ture risk of identity theft and financial fraud as a re- ment. sult of the breaches," the court wrote. In the years since, federal workers affected by the The groups of federal workers will now be allowed breach have reported various types of identity theft, to move forward with their lawsuits against OPM, including credit cards being opened and fraudulent which the appeals court said still has not secured its tax returns in their name, according to the lawsuit. systems against future cyberattacks. The breach set off a flurry of lawsuits, which were combined into two complaints in D.C. In 2017, a fed- eral judge dismissed the complaints, saying plaintiffs Original Article lacked sufficient evidence that they faced a substan- tial or imminent threat of identity theft. The appeals court on Friday argued there is evidence the hack left federal workers vulnerable to identity theft or fraud. "There is no question that the OPM hackers ... now have in their possession all the information needed to steal [plaintiffs'] identities," the court wrote. "Plaintiffs have alleged that the hackers stole Social Security numbers, birth dates, fingerprints, and ad- dresses, among other sensitive personal infor- mation. It hardly takes a criminal mastermind to im- agine how such information could be used to com- mit identity theft." The appeals court also criticized the lower court for citing outside reports to conclude that the Chinese 8
NASA Data Breach Demonstrates Need for Proper Network Governance By : Danny Bradbury, Info Security Magazine A cyber-attack on NASA's Jet Propulsion Laborato- gateway for over six months. As late as March this ry was so severe that it prompted parts of the Agen- year, the Center still hadn't re-established full com- cy to disconnect from the Lab's networks, a report munication between the two networks. revealed this month, and it all began because of a Network admins failed to deal with log tickets high- rogue Raspberry Pi. lighting potential security vulnerabilities, sometimes The Jet Propulsion Laboratory (JPL) is a NASA re- for longer than 180 days. The software vulnerability search facility that conducts robotic space missions. that the attackers exploited was first identified in It's the organization that builds probes and sends 2017 with a vulnerability score of ten. JPL didn't fully them to Mars. eliminate the vulnerability until this March. Discovered in 2018, the attackers had been lurking in Inadequate incident response procedures made it JPL's infrastructure for ten months. According to difficult to ensure that the JPL had properly con- the report from NASA's Inspector General, they tained the attack, according to the report. NASA broke into its network through the Raspberry Pi, asked the Department of Homeland Security (DHS) which is a tiny computer marketed to consumers to scan the Lab's network and ensure that the at- and enthusiasts for simple Linux projects. tack had been properly cleared up, but JPL's unfa- miliarity with DHS procedures and concerns over Using an external user account, the attackers gained access to its corporate network introduced a four- access to two of three primary networks and stole month delay. 23 files containing 500Mb of data. Two of these files included International Traffic in Arms Regulations The report shows that a string of security shortcom- information related to the Mars Science Laboratory ing combined allowed the attackers to steal the files mission. they needed. It also demonstrates clearly how a sin- gle rogue device can provide the perfect gateway An incomplete inventory of the devices connected for an attack. Admins should use it as a prompt to to the JPL network allowed the Pi onto the network check their process for documenting new hardware unnoticed. Although the Lab maintains a database on their networks, and to audit their infrastructure for hardware and applications, it wasn't regularly for unauthorized devices. updated. "The April 2018 cyberattack exploited this particular weakness when the hacker accessed the JPL network by targeting a Raspberry Pi computer Original Article that was not authorized to be attached to the JPL network," the report said. Poor network segmentation in the Lab's network gateway then enabled the attacker to get to its mis- sion network. Their ability to move laterally through JPL's infrastructure could have enabled them to gain access to live mission communications and send ma- licious signals to human space flight missions, said the report. For this reason, staff at the Johnson Space Center (which handles the International Space Station mission) cut communications with the 9
Facebook Must Face Lawsuit Over 29 Million-User Data Breach By : Kartikay Mehrotra and Aoife White, Bloomberg Facebook Inc. failed to fend off a lawsuit over a data Facebook didn’t immediately respond to a request breach that affected nearly 30 million users, one of for comment. several privacy snafus that have put the company The Menlo Park, California-based company faces a under siege. slew of lawsuits and regulatory probes of its privacy The company’s disclosure in September that hackers practices after revelations in early 2018 that it al- exploited several software bugs to obtain login ac- lowed the personal data of tens of millions of users cess to accounts was tagged as Facebook’s worst to be shared with political consultancy Cambridge security breach ever. An initial estimate that as many Analytica. As lawmakers have focused greater scruti- as 50 million accounts were affected was scaled ny on the company, Zuckerberg in March called for back weeks later. new global regulations governing the internet, in- cluding rules for privacy safeguards. A federal appeals court in San Francisco on June 21 rejected the company’s request to block the lawsuit, The case is Echavarria v. Facebook Inc., 3:18-cv- saying claims against Facebook can proceed for neg- 05982 , U.S. District Court, Northern District of Cali- ligence and for failing to secure users’ data as prom- fornia (San Francisco). ised. Discovery should move "with alacrity" for a tri- al, U.S. District Judge William Alsup said in his ruling. He dismissed breach-of-contract and breach-of- Original Article confidence claims due to liability limitations. Plain- tiffs can seek to amend their cases by July 18. “From a policy standpoint, to hold that Facebook has no duty of care here ‘would create perverse in- centives for businesses who profit off the use of consumers’ personal data to turn a blind eye and ignore known security risks,”’ Judge Alsup said, cit- ing a decision a separate case. The world’s largest social network portrayed itself as the victim of a sophisticated cyber-attack and ar- gued that it isn’t liable for thieves gaining access to user names and contact information. The company said attackers failed to get more sensitive infor- mation, including credit card numbers and pass- words, saving users from any real harm. Attorneys for users called that argument “cynical,” saying in a court filing that Facebook has ”abdicated all accountability” while ”seeking to avoid all liabil- ity” for the data breach despite Chief Executive Officer Mark Zuckerberg’s promise that the compa- ny would learn from its lapses. The case was filed in San Francisco federal court as a class action. 10
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Updated Training Resources Cyber Security and Forensics https://slrmtraining.tsl.texas.gov/course/ https://www.sans.org/online-security-training/ index.php http://www.open.edu/openlearn/science-maths- https://www.everbridge.com/resources/? technology/digital-forensics/content-section-0? _sft_category=webinars active-tab=description-tab https://training.fema.gov/emi.aspx https://www.eccu.edu/academics/online-cyber- security-degrees/ https://www.brighttalk.com/channel/7841/edrm Professional Development: https://www.archives.gov/records-mgmt/training http://www.ascd.org/professional-development/ https://cognitiveclass.ai/ webinars/ascd-webinar-archive.aspx 12
Quest Diagnostics Hit With Class Action Lawsuit Over Breach That Exposed Patient Data By : AJ Dellinger, Forbes Earlier this month, it was revealed that nearly 12 mil- credit card or bank account information stolen. In lion patients of Quest Diagnostics had their personal both cases, medical information and laboratory test information stolen as part of a widespread data results were not exposed, but that appears to be a breach of third-party billing company American relatively minor silver lining for the victims of the Medical Collection Agency (AMCA). Now, the clinical data exposure. laboratory firm and its billing contractor are facing According to the class action lawsuit filed by the law a class action lawsuit. The case—brought to the firm Morgan and Morgan, there are approximately United States District Court in the District of New 11.9 million class members who may expect compen- Jersey by a Quest customer based in Florida—is sation for the breach. The lawsuit seeks at least $5 seeking more than $5 million in damages caused by million for potential damages. Many of the victims the breach. may be at risk of identity fraud and other criminal AMCA first reported the breach on May 14 of this actions because of the data exposure, according to year. It is believed that an attacker may have first a recent report from USA Today. compromised the company's systems on August 1, “Healthcare companies are especially susceptible to 2018, and had access until March 30, 2019. Caught in data breaches not only because they aggregate a that breach along with the 11.9 million Quest Diag- tremendous amount of important and sensitive da- nostics patients was the data of 7.7 million patients ta, but also because they tend to be less focused on of LabCorp, another large clinical laboratory net- cyber security protection than other industries," work that worked with AMCA. Both companies have Morgan & Morgan attorney John Yanchunis said in a since suspended sending collection requests to AM- statement. "These companies, like Quest Diagnos- CA. tics, know they are at an increased risk and yet have Filings with the United States Securities and Ex- not taken the proper steps to protect their patients’ change Commission made by Quest Diagnostics re- data. We will fight for justice on behalf of those im- vealed that information including patient names, pacted by this breach.” dates of birth, addresses, phone numbers, dates of service, care providers and account balances were exposed. In SEC filings made by LabCorp, it was dis- Original Article closed that about 200,000 of its customers had 13
2018-2019 Austin ARMA Board of Directors Position Name President Gina Cervantes President Elect Steven Williams Secretary Steven Williams Treasurer Alex Webb Programs Co-Chair Azure Brown Programs Co-Chair Bryan Cooper Membership Co-Chair Michelle Stafford Membership Co-Chair Wendy Scarborough Seminar Co-Chair Chris Barden Seminar Co-Chair Julia Johnson Publicity Chair Doug Allen Newsletter Editor Kimberly DeCola Webmaster Co Chair Kimberly DeCola Webmaster Co Chair Megan Carey ICRM Liaison Kevin Waldrup Education Chair Vickie Stephens Sponsor Liaison Martha Whitted Historian Debra Korty Immediate Past President William Basinger Content notice & disclaimer All content and materials herein, including but not limited to articles, critiques, summaries, and other types of materials; to include any reproductions, to the extent such reproductions exist in this newsletter, are done so with the express permission from the publisher and/or copyright holder. Any images, cartoons, or photographs appearing herein have been licensed from the copyright holder through purchase or creative commons license, are royalty free stock images, have been expressly permitted for use, and/or are the property of Austin ARMA. If you believe any content or material herein has been used without proper permission, or for further information regarding permissions for use, you should contact Austin ARMA. Attributions Cover photo: Texas Ranger Statue and snow! Circa 1980s. Photo courtesy of the Austin History Center (creativecommons.org/licenses/by-sa/2.0/ legalcode). 14
Austin ARMA survey This month’s survey focuses on the Chapter Luminary Award. Please take a moment to answer this quick list of questions. https://www.surveymonkey.com/r/GNN7GKL Don’t forget to visit the store for your Austin ARMA branded merchandise. CLICK HERE White Papers NARA Katpro Axcient Resources Contoural GRM EDRM - Duke Law Iron Mountain Tab Integro Laserfiche KMWorld Active Navigation Virtualdoxx Cadence Group Doculabs 15
Chapter CRMs Douglas Allen Andrea Gilbert Peter Kurilecz Kevin Waldrup Local Government Legal Energy Local Government Christopher Barden Jannette Goodall Tammy Russo Alexander Webb Utilities Local Government High Technology Local Government William Basinger Ryan Hanus Jimmie Savage Ryan Zilm Banking Energy State Government Energy Azure Brown Susan Hassett Kim Scofield Julia Johnson Education Manufacturing Consulting Transportation Martin Brown Margaret Hermes- J’nise Smith Jennifer Alexander State Government meyer Other State Government Susan Cisco State Government Kay Steed Mary Anne Huckman Consulting Craig Kelso State Government State Government Other Kimberly DeCola Eric Stene Local Government Debra Korty Local Government John Frost Local Government Vickie Stephens Other State Government Chapter Fellows Susan Cisco John Frost Tad Howington Consulting Other Other What a knowledge base! If you have questions, want to learn something new, or just want to network, please reach out and make new friends! 16
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2018 Austin ARMA chapter participation prizes Monthly Chapter Meeting Attendance Prize A monthly drawing from the active Chapter membership will be held at each meeting. A gift card in the amount of $25 will be awarded to the member whose name is drawn, from those in attendance. Must be present to win. Attendance and Participation Prizes Active members will receive points for Chapter involvement throughout the year. Each point earned will result in the total number of tickets presented to the member for prizes, drawn at the June Appreciation Lunch. Members will be responsible for reporting their presentations, and guests at the time of the event. The Chapter’s Membership Chair will track points earned. Points are earned for the following activities: Task Description Points Programs Help Catering and Speaker ideas that are realized 5 points per event Power Point Help Maintain chapter PowerPoint for meeting with important info 4 points per meeting Newsletter Photograph Document chapter events for newsletter, receive photograph 5 points per event documented credit News letter Submissions Submit an article, survey, for the newsletter 5 points per item submitted Promote Shred Day Promoting the Shred Day events on social media or by email (tag 1 point per promotion Austin ARMA or cc: chapter Gmail) Presenter Present at any ARMA event within the Southwest Region (self 5 points per presentation identified) Shred Day Volunteer Volunteer for any Shred Day shift (win equal points for bringing a 2 points per shift, or 5 for all day shift per non member volunteer) volunteer Chapter Committee Participation Chair or participate in a chapter committee or work group 10 points per committee CRM Mentorship Mentoring someone for any part of the test, grading part 6 (self 10 points per mentee identified) Attendance at a chapter meeting Attend a monthly educational chapter meeting 1 point per meeting Perfect attendance for chapter Attend all chapter lunch meetings will grant you these extra 4 points for the fiscal year in addition to the meetings points points above Attendance at a chapter- Attend a regularly scheduled chapter sponsored study group for 1 point per meeting sponsored study group the CRM or IGP Attendance at a chapter educa- Attend a chapter sponsored half day education workshop 2 points per meeting tion workshop Attendance at a chapter spon- Attend a chapter sponsored full day seminar like the Annual Semi- 4 points per seminar sored full-day seminar nar Bring a Friend of Austin ARMA Bring any guest to a chapter event (self identified) 5 point per guest per event 19
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Chapter Awards Luminary Award - 2017-2018 Chapter of the Year – 2007, 2009, 2010, 2012, 2015, 2016 Honorable Mention - 2008, 2011, 2014 Chapter Membership Recruitment - 2014, 2015 Chapter Participation Award - 2014, 2016 Chapter Website of the Year - 2011, 2013 Chapter Newsletter of the Year - 2015, 2016 Honorable Mention -2011 For The Record Issue 40 Volume 69 Date 06.2019 Newsletter Have something to say about records and information management (factual or editorial)? Submit your original content to our newslet- ter editor for inclusion in an upcoming issue of For The Record! Look for the survey in each issue of For The Record and participate. Speakers Know someone knowledgeable in RIM or IG? Please let Azure Brown and Bryan Cooper know so we can broaden our knowledge through unique perspectives and emerging trends. Food Have a food connection? Restaurants may get advertising in For The Record and our website! Please let Alaric Robertson and Todd Brown know about your food connections. Volunteer Whether it be at a Shred Day or something else, we are always happy to have people volunteer their time! If you are interested, please let William Basinger know. 22
And Last But Certainly Not Least… Shred Day! 23
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Shred Day Totals Paper in Pounds: 64,800 Total Cars: 970 Cardboard in Pounds: 1,500 Total Volunteers: 36 Total Recycled Items: 66,300 Trees Saved: 563.55 Total Funds Raised: $2,489.00 Gallons of Water Saved: 232,050 27
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