HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council

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HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
HAMILTON
NEW SETTLERS
GUIDE
  2019

HAMILTON CITY COUNCIL   Hamilton New Settlers Guide 2019   1
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
ABOUT THIS GUIDE
The Hamilton New Settlers Guide is produced and distributed by Hamilton City Council’s

Community and Social Development Unit to provide basic settlement information for people who
have recently moved to the city to live, work, study or start a business. It is also for those who have
been forced to flee their homeland and seek refuge in New Zealand.

The Council plays an important role in helping new settlers forge new lives in the city, working
with various settlement organisations and community groups to make settlement easier. This is a
handy resource providing information on Hamilton. It also lists a range of important services and
agencies you will find useful such as community groups, places of worship, employment services,
schools, doctors and other important contacts.

Details in this guide are published from information supplied by organisations and are updated
annually. For copies of this guide, any changes or request for new listings or information on how
the Council supports all new settlers and the ethnic and Pacific Communities, please advise
Council by writing to:

Hamilton City Council                                Citizens Advice Bureau Hamilton
Ethnic Development Advisor                           55 Victoria Street
Community and Social Development                     PO Box 19020 Hamilton 3244
T 07 838 6765                                        T 07 839 0395
E jovi.abellanosa@hcc.govt.nz                        E hamilton@cab.org.nz
Private Bag 3010, Hamilton 3240, New Zealand         www.cab.org.nz
For settlement enquiries contact:

Settlement Centre Waikato                            ISBN 2463-4719
46G Boundary Road, Claudelands Park
PO Box 4340, Hamilton East, Hamilton 3247
T 07 853 2192
E info@scw.org.nz
www.scw.org.nz

2   Hamilton New Settlers Guide 2019                                              HAMILTON CITY COUNCIL
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
CONTENTS

MAYORS MESSAGE                                 04

ABOUT HAMILTON CITY 		                         05

TE AO MAAORI (THE MAAORI WORLD)                06

YOUR COUNCIL		                                 07

ELECTED MEMBERS OF COUNCIL                     08

COUNCIL COMMUNITY AND LEISURE FACILITIES       09

SETTLEMENT INFORMATION 		                      15

ETHNIC AND COMMUNITY ORGANISATIONS		           26

FAITH GROUPS AND PLACES OF WORSHIP		           33

JUSTICE OF THE PEACE (HAMILTON) 		             37

INFORMATION SERVICES                           40

COMMUNITY HOUSES AND CENTRES                   41

ENGLISH LANGUAGE CLASSES AND TRAINING          44
INSTITUTES

EMPLOYMENT SERVICES 			                        49

TRANSLATING/INTERPRETING SERVICES              51

COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES    52

MEDICAL SERVICES 			                           68

MEDICAL CLINICS/CENTRES 			                    69

SCHOOLS IN HAMILTON                            70

CENTRAL GOVERNMENT                             73

CULTURAL EVENTS CALENDAR                       78

MEMBERS OF PARLIMENT                           80

NOTES                                          81

HAMILTON CITY COUNCIL                         Hamilton New Settlers Guide 2019   3
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
MAYORS MESSAGE
Welcome to one of New Zealand’s most diverse cities. Hamilton is home to more
than 50 ethnic groups, which have steadily grown as more people realise what
our city has to offer them and their families. The city’s residents include people
from more than 160 ethnicities.

Hamilton’s cultural diversity, and our efforts to       community, working in a number of different
embrace that, were recognised with the New              sectors and representing our city and our region
Zealand Diversity Award in 2011.                        in a number of different sporting, recreational
                                                        and artistic pursuits. From our world-renowned
Our Council was among the first to appoint              Hamilton Gardens and Waikato Museum, to our
an Ethnic Community Advisor to strengthen               lively hospitality and entertainment area in the
connections between our ethnic communities and          central business district, our international sporting
our organisation, and it’s an important position        venues (Claudelands, FMG Stadium Waikato and
within the Council’s Community Group. Former            Seddon Park), to expansive green spaces and
Ethnic Community Advisor Philip Yeung was               parks, Hamilton offers its residents a lifestyle of
elected to Council in 2013, becoming the first          choice and enjoyment.
ethnic Chinese councillor in our city. Our current
Council includes Cr Siggi Henry, who was born in        In recent years Hamilton has enhanced its
Germany but has lived in the Waikato since 1985.        reputation as a city of events and culture. We’ve
                                                        hosted a range of major sporting tournaments in
The Council supports and works with Settlement          recent years and the annual Hamilton Gardens Arts
Services such as the Settlement Centre Waikato          Festival draws a significant crowd for a variety of
(Claudelands Park), where new arrivals to our city      entertainment and activity. Over the last few years,
can find information and receive services and           we’ve hosted three different world cups -Rugby
support to assist them with their settlement.           World Cup 2011, ICC Cricket World Cup 2015 and
                                                        FIFA U-20 World Cup New Zealand 2015 –all of
The cultural and religious celebrations such as
                                                        which saw us play host to visitors from around the
Diwali, Moon festival, New Year celebrations
                                                        globe. Hamilton is now the proud host city for the
and others have become a regular feature of our
                                                        HSBC New Zealand Sevens tournament, which
community events calendar. We also have the
                                                        draws teams and supporters from around the
annual NZ Ethnic Football Festival which brings
                                                        rugby world.
our ethnic communities together in a celebration
of football, and the event is cementing itself as one   Our city was built by people who, like you, chose
of the most popular in our city – and it’s further      to move here and make Hamilton their home. On
evidence of football’s ability to bring people from     behalf of Hamilton I welcome you and wish you the
across the world together.                              best of success for the future in this beautiful city.
                                                        I hope you take full advantage of everything our
With the quality of schools available, Hamilton
                                                        city has to offer and enjoy making Hamilton your
and the Waikato region are increasingly popular
                                                        new Home.
destinations for international students attending
our three tertiary education institutions, University
of Waikato, Wintec and Te Wananga o Aotearoa as
well as our primary and secondary schools.

The city has also welcomed refugee communities,
with families from Afghanistan, Myanmar, Pakistan
and more recently Syria all settling in Hamilton
in recent years. Hamiltonians with refugee and                           Andrew King
migrant backgrounds have succeeded in our                                Mayor of Hamilton

4    Hamilton New Settlers Guide 2019                                                  HAMILTON CITY COUNCIL
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
ABOUT HAMILTON CITY
The gateway to the central North Island, Hamilton, or Kirikiriroa in Maaori, is New
Zealand’s largest inland city, straddling the superb Waikato River. The Mighty
Waikato River flows for 16 kilometres through the city with the eastern and
western suburbs on either side.

Hamilton is at the centre of one of the richest agricultural and pastoral areas in the world. Dairy industry
is centred around Hamilton and Waikato - a world-class centre of agricultural biotech excellence. The city
is within two hours drive of two of the country’s main sea ports (Auckland and Tauranga) and Auckland
International Airport (New Zealand’s major inbound and outbound airport).

HISTORY                                                 FAST FACTS
•   Hamilton’s earliest settlers, Maaori from the       •   City area is 11,093 ha
    Tainui waka called the area Kirikiriroa, which
    means long strip of gravel and is the Maaori
                                                        •   Population estimate 165,400 people (estimate at
    name for the city today                                 June 2017)

•   The area has a 700 to 800 year history of Maaori
                                                        •   A youthful population with around half of the
    occupation and settlement, highlighted by               residents less than 30 years old
    pa sites, traditional gardens and agricultural      •   NZ European make up three quarters of the
    features along the Waikato River                        population and Maaori 19 per cent
•   In the 1860s the New Zealand wars and the NZ        •   The city is home to 160 ethnicities making up
    Settlement Act enabled land to be taken from
                                                            about 20 per cent of the population
    Maaori by the Crown, a total of 1.2 million
    hectares confiscated in the Waikato region and      •   Indian, Chinese, Samoan, Filipino and
    provided the basis for subsequent European              Tongan are major ethnic groups identified
    settlement in Hamilton
                                                        •   The climate is mild and moderate year round
•   Formal European settlement began on 24 August           rainfall keep the city and surrounding area very
    1864, when Captain William Steele disembarked           green
    from the gunboat Rangiriri and established the
                                                        •   The city has more than 1,000 hectares of
    first redoubt near what is now Memorial Park
                                                            open space with 145 parks and gardens, 80
•   The name Kirikiriroa was changed to Hamilton in         playgrounds and 63 sports areas
    honour of Captain John Charles Fane Hamilton,
    a Crimean and Waikato war veteran and
                                                        •   Hamilton has three international sports
    commander of the Esk, who was killed at Gate            venues, the multi-purpose FMG Waikato
    Pa in 1864                                              Stadium, the boutique international cricket
                                                            ground Seddon Park, and indoor sport venue
•   In 1867 the road was opened to Auckland and             Claudelands Events Centre
    a regular coach service commenced, followed by
    railway from Auckland in 1877                       •   Hamilton Gardens, which attracts thousands of
                                                            visitors each year was 2014 International Garden
•   The Borough of Hamilton was established on              of the Year.
    27 October 1877 with a population of 1245 and
    an area of 752 hectares, through the combining      COMMUNITY PROFILES
    of the East and West settlements. Sixty-eight       The Community Profiles provides a snapshot of our
    years later on 13 December 1945, Hamilton           city’s communities. They are available at
    became a city with 20,000 citizens.                 hamilton.govt.nz/Community-Profiles

HAMILTON CITY COUNCIL                                                         Hamilton New Settlers Guide 2019   5
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
TE AO MAAORI (THE MAAORI WORLD)
Maaori are the tangata whenua or “people of the land”. The term emphasises the
relationship of Maaori to a particular area of the land where they have ancestral
connections. In Hamilton 20 per cent of the population identify as Maaori. The
mana whenua for Hamilton are tribes descended from Tainui, in particular Ngaati
Wairere, Ngaati Mahanga, Ngaati Hauaa, Ngaati Korokii Kahukura and Ngaati
Tamainupoo tribes.

Te Reo the Maaori language and tikanga          COMMON WORDS
(customs, rules and regulations) provide the    European - Paakeehaa
foundation for Maaori culture. Tikanga sets     Family - Whaanau
the codes of conduct for all situations, from
                                                Sub-tribe - Hapuu
important events such as welcome on a marae
                                                Tribe - Iwi
or the everyday interactions with people that
                                                Sacred/restricted - Tapu
make Maaori who they are.
                                                Elder - Kaumatua
Learning a few basic words of Te Reo is a       Female elder - Kuia
great way of understanding Maaori and the       Male elder - Koroua
NZ culture.                                     Prestige/dignity - Mana
                                                Meeting - Hui
                                                Welcome ceremony - Poowhiri
FORMAL GREETINGS                                Food - Kai
You to one person - Teenaa koe                  Mountain - Maunga
You to two people - Teenaa kurua                River - Awa
You to three or more - Teenaa koutou            Ocean - Moana
                                                Meeting house - Marae
INFORMAL GREETINGS                              Family tree - Whakapapa
Hello/Stay healthy - Kia ora                    Earth oven - Hangi
Good morning - Moorena                          Good/well done - Ka pai
Goodnight - Poo marie                           Love - Aroha
Welcome - Haere mai                             Funeral - Tangihanga
                                                Thank you - Ngaa mihi nui

6   Hamilton New Settlers Guide 2019                                    HAMILTON CITY COUNCIL
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
YOUR COUNCIL
Hamilton City Council is here to make Hamilton a great place to live, work and
play. Understanding how Hamilton is governed and managed gives you the
opportunity to easily find information and allows you to get involved in decision-
making. The Council has two separate components: the political body of the
Mayor and the Councillors, who are elected for a three-year term of office, and
the corporate body which are the administrators (staff).

The Council provides libraries, swimming pools,           HAVE YOUR SAY
public parks, playgrounds, theatres, a museum,
                                                          You can attend meetings of the Council and the
art gallery, a zoo, sports and events facilities, river
                                                          Council’s committees. A calendar of upcoming
walks, cycle tracks and supports a lifestyle
                                                          meetings is available on the Council’s website
in a city with an active community and arts scene.
                                                          – www.hamilton.govt.nz. You can formally put
                                                          forward your views on a topic or issue by making
We build and maintain local roads and provide
                                                          a submission.
a wide range of services funded by rates paid
by property owners. The Council operates and
                                                          The Council calls for public submissions when
supports community houses and Citizens Advice
                                                          considering major new policies or changes to
Bureau, transport centre and i-SITE information
                                                          formal plans such as the 10-Year Plan, Annual
services.
                                                          Plan and District Plan. Contact the Council on
                                                          07 838 6699 at any time with your ideas and
The Council is your point of contact for:                 feedback.
•   building permits
•   community safety-hygiene, noise and dog               LOCAL ELECTIONS
    control                                               In the local body elections people vote for those
•   liquor permits                                        they want to manage the running of the city.
•   local business development                            Elections occur by postal ballot every three years –
                                                          the next election is in 2019. Please visit
•   roads and footpaths
                                                          www.elections.org.nz for more information.
•   rubbish disposal and recycling
•   water supply, sewage and waste water
•   town planning
•   parks and open spaces, public swimming pools,
    libraries, museum and visitor information
•   community groups
•   community centres and hall hire.

RUBBISH AND RECYCLING
Every week the Council collects rubbish and
recycling. All recycling must be in the official
green recycling bins, which can be purchased
for $15 from Council, Garden Place, Hamilton or
Waste Management NZ Ltd on 14 Edgar Street,
Frankton. Residents can place two bags of
rubbish on the kerbside. Free call: 0800 101 010
or visit www.fightthelandfill.co.nz.

HAMILTON CITY COUNCIL                                                        Hamilton New Settlers Guide 2019   7
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
ELECTED MEMBERS OF
HAMILTON CITY COUNCIL

              Andrew King                           Martin Gallagher
              Hamilton Mayor                        Deputy Mayor, Councillor - West Ward
              T 07 838 6976                         T 07 838 6980 M 021 241 8434
              andrew.king@council.hcc.govt.nz       martin.gallagher@council.hcc.govt.nz

              Mark Bunting                          Siggi Henry
              Councillor - East Ward                Councillor - West Ward
              T 07 974 0505 M 027 808 5164          T 07 974 0509 M 027 808 5155
              mark.bunting@council.hcc.govt.nz      siggi.henry@council.hcc.govt.nz

              James Casson                          Dave Macpherson
              Councillor - East Ward                Councillor - West Ward
              T 07 974 0506 M 027 808 5173          T 07 838 6438 M 021 477 388
              james.casson@council.hcc.govt.nz      dave.macpherson@council.hcc.govt.nz

              Garry Mallet                          Angela O’Leary
              Councillor - East Ward                Councillor - West Ward
              M 021 741 021                         T 07 974 0510 M 021 343 774
              garry.mallet@council.hcc.govt.nz      angela.oleary@council.hcc.govt.nz

              Rob Pascoe                            Geoff Taylor
              Councillor - East Ward                Councillor - West Ward
              T 07 838 6519 M 021 988 742           T 07 974 0507 M 027 808 5170
              rob.pascoe@council.hcc.govt.nz        geoff.taylor@council.hcc.govt.nz

              Paula Southgate                       Leo Tooman
              Councillor - East Ward                Councillor - West Ward
              T 07 974 0508 M 021 589 957           M 021 512 098
              paula.southgate@council.hcc.govt.nz   leo.tooman@council.hcc.govt.nz

              Ryan Hamilton
              Councillor - East Ward
              T 07 974 0517
              ryan.hamilton@council.hcc.govt.nz

8   Hamilton New Settlers Guide 2019                                HAMILTON CITY COUNCIL
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
COUNCIL
COMMUNITY
AND LEISURE
FACILITIES

HAMILTON CITY COUNCIL   Hamilton New Settlers Guide 2019   9
HAMILTON NEW SETTLERS GUIDE 2019 - Hamilton City Council
COUNCIL COMMUNITY
AND LEISURE FACILITIES
COMMUNITY AND SOCIAL
DEVELOPMENT TEAM
4th Floor, Council Building, Garden Place, Hamilton
T 07 838 6623
E communitydevelopment@hcc.govt.nz
www.hamilton.govt.nz

Empowering local communities to engage with
Council, meet their goals and address complex
issues resulting in improved quality of life, health
and wellbeing.
•   Disability support
•   Funding support
•   Ethnic Development
•   New growth area
•   Youth suicide prevention
•   Pasifika
•   Tangata Whenua
•   Community safety and resilience
•   Civic engagement
•   Social housing
•   Central city activation

ARTSPOST GALLERIES AND SHOP
120 Victoria Street, Hamilton
T 07 838 6928
E artspost@hcc.govt.nz
waikatomuseum.co.nz/artspost

Open: Daily 10.00am - 4.30pm except Christmas
Day. Free entry

Located in a beautifully preserved heritage building
next to Waikato Museum in Hamilton’s Victoria
Street, this former Post Office is now a stunning
visual art space which offers a unique gallery and
retail experience. The three exhibition spaces at
ArtsPost display an exciting programme of fresh
new art which changes regularly, and ArtsPost’s
retail shop features beautiful art pieces and great
 variety. New items are added regularly to a
uniquely New Zealand product range.

10    Hamilton New Settlers Guide 2019                 HAMILTON CITY COUNCIL
COUNCIL COMMUNITY
AND LEISURE FACILITIES
WAIKATO MUSEUM
1 Grantham Streets Hamilton
T 07 838 6606
E museum@hcc.govt.nz
www.waikatomuseum.co.nz

Open: Daily 10.00am - 4.30pm - except Christmas
Day and Boxing Day. Admission often by donation.

The Museum provides an exciting opportunity to
learn about local Tainui (Maaori) and Hamilton
history, view changing art exhibitions, as well as
enjoy the hands-on science exhibits in the Exscite
Gallery. The Museum can provide guided tours
for community groups and students.

HAMILTON GARDENS
Cobham Drive, Hamilton
T 07 838 6782 (Gardens Information Centre)
E hamilton.gardens@hcc.govt.nz
www.hamiltongardens.co.nz

Open: The central theme gardens are open daily
from 7.30am - 5.00pm in winter and 8.00pm in
summer.

The Information Centre is open daily from 9.00am
to 5.00pm. The Victorian Flower Garden Display
Houses are open daily from 10.00am to 4.00pm in
winter and 5pm in summer. Entry and parking at
Hamilton Gardens is free.

Explore historically important garden styles from
different civilisations, from the farthest reaches of
the world. Step from the stunning Paradise Garden
Collection, visit Te Parapara – New Zealand’s first
traditional Maaori-themed garden, picnic with the
family or catch one of the many exciting events
staged here each year.

HAMILTON CITY COUNCIL                                   Hamilton New Settlers Guide 2019   11
COUNCIL COMMUNITY
AND LEISURE FACILITIES
HAMILTON LIBRARIES
Garden Place Library, 9 Garden Place
T 07 838 6826
E hamiltonCityLibraries@hcc.govt.nz

Chartwell Library, Lynden Court
T 07 838 6844
E chartwell.library@hcc.govt.nz

Dinsdale Library, Whatawhata Road
T 07 838 6855
E dinsdale.library@hcc.govt.nz

Glenview Library, MacDonald Road
T 07 838 6821
E glenview.library@hcc.govt.nz

Hillcrest Library, Masters Avenue
T 07 838 6849
E hillcrest.library@hcc.govt.nz

St. Andrews Library, Braid Road
T 07 838 6847
E standrews.library@hcc.govt.nz

Books are available in several languages. Audio/
Video Tapes, ESOL Kits and IELTS supporting
materials are available for English learning.

Visit hamiltonlibraries.co.nz for opening hours.

HAMILTON ZOO
183 Brymer Road, RD9, Hamilton
T 07 838 6720 F 07 838 6960
E zooinfo@hcc.govt.nz
www.hamiltonzoo.co.nz

Open: Daily 9.30am - 4.30pm - last admission
3.30pm (Closed Christmas Day).

12   Hamilton New Settlers Guide 2019              HAMILTON CITY COUNCIL
COUNCIL COMMUNITY
AND LEISURE FACILITIES
WATERWORLD
Garnett Avenue, Hamilton
T 07 958 5860 F 07 958 5862
E waterworld@hcc.govt.nz
www.hamiltonpools.co.nz

Open: Monday to Friday 6.00am - 9.00pm,
Saturday 7.00am - 9.00pm, Sunday and Public
Holidays 9.00am - 9.00pm (except Christmas Day).
Admission fee applies.

GALLAGHER AQUATIC CENTRE
20 Collins Road, Hamilton
T 07 958 5890
E gallagheraqauticcentre@hcc.govt.nz
www.hamiltonpools.co.nz

Open: Monday to Friday 6.00am - 9.00pm,
Saturday and Sunday 7:30am - 8.00pm, Public
Holidays 8.00am - 8.00pm - except Christmas Day
and Good Friday. Admission fee applies.

WHAT’S ON HAMILTON
T 07 958 5960
E info@visithamilton.co.nz
visithamilton.co.nz

Contact Hamilton i-SITE Visitor Information Centre
for current events and activities throughout the
City. To submit an event, visit the website.

HAMILTON CITY COUNCIL                                Hamilton New Settlers Guide 2019   13
Over the past 26 years Pathways has successfully
     guided over 16,000 people from more than 100
     countries on their migration journey to New Zealand.
                                        Our 11 Licensed Immigration
                                        Advisers are reputable and
                                        experienced professionals who
                                        take a unique and personalised
                                        approach to assisting workers,
                                        students,   visitors,  families,
                                        employers,      investors     &
                                        entrepreneurs to achieve their
        Managing Director
         Richard Howard                 immigration goals.

 For your free initial immigration assessment

 Contact us                                   Visit us
 07 834 9222                                  5th Floor, IRD Building
 info@pathwaysnz.com 1 Bryce Street, Hamilton

                          www.pathwaysnz.com

14   Hamilton New Settlers Guide 2019                          HAMILTON CITY COUNCIL
SETTLEMENT
INFORMATION

HAMILTON CITY COUNCIL   Hamilton New Settlers Guide 2019   15
SETTLEMENT INFORMATION
FREEDOM FROM DISCRIMINATION                             NEIGHBOURHOOD SUPPORT
Discrimination based on race, colour, ethnic or         Neighbourhood Support Hamilton work in your
national origins is unlawful. Everyone has a right to   community to help make our homes, streets and
protection from discrimination if you experience        communities safer, more caring places to live.
any of it.                                              With more than 950 active groups in Hamilton,
                                                        joining an existing group is easy. And if there is
Contact the Human Rights Commission
                                                        no group in your street, then can help set one up.
T 0800 496 877 (toll free)
                                                        As part of a group, you will cope better in civil
E infoline@hrc.co.nz
                                                        emergencies, provide safe environments for our
TXT: 0210 236 4253
                                                        vulnerable communities. For more information visit
                                                        www.nshamilton.org
FOR EMERGENCY SERVICES CALL 111
New Zealand has four main emergency services -
                                                        WAIKATO COMMUNITIES SAFETY
the Fire service, the Police, ambulances and Civil      PATROL
Defence. Call 111 in emergencies. In New Zealand,
                                                        The Waikato Communities Safety Patrol is an
the number to call if you need the Fire service,
                                                        organisation supported by the NZ Police that
Police or an ambulance in an emergency is 111.
                                                        utilises trained volunteers to empower communities
                                                        prevent crime and create safer environment.
You can call this number on a mobile phone even
                                                        Patrollers are the ‘eyes and ears of the Police.
if the phone is out of credit. The operator will ask
                                                        Patrollers collaborate with other organisations to
you which service you need and connect you to
                                                        achieve the principles of the Police ‘Prevention
the right service. Call from any phone including
                                                        First” strategy and Police aim of “Safer Communities
payphones and mobile phones, 24 hours a day,
                                                        Together” and their vision to have the trust and
7 days a week.
                                                        confidence of all.

                                                        The Waikato Communities Safety Patrol is recruiting
SAFETY AND POLICE SERVICES                              volunteers. Contact jimmy.daisa@police.govt.nz for
The Council operates a public safety plan to            more information.
prevent crime and anti-social behaviour. The City
Safe Operations Team works together to ensure           DISASTER PREPAREDNESS
Hamilton is a vibrant and safe city. The team in
                                                        What would you do when disaster strikes? In the
their hi-vis uniforms work in the central city,
                                                        event of an emergency you may need to look
Transport Centre and suburban retail areas.
                                                        after yourself for at least three days before the
Camera operators work to spot issues within the
                                                        emergency services can reach you. Make sure you
central city and ensure City Safe patrols, Police or
                                                        have enough water and food stored for you and
Ambulance are dispatched when issues escalate.
                                                        your family.

The team also ensures anyone travelling by bus
                                                        If you have a phone you will automatically be sent
and using the Transport Centre feels safe. More
                                                        an Emergency Mobile Alert if lives, property and
information about safety is available in many
                                                        health are at serious risk. Some useful information
languages on their website www.police.govt.nz/
                                                        about how to prepare for an emergency can be
service/ethnic.
                                                        found on www.hamilton.govt.nz/our-services/civil-
                                                        defence-and-emergency

16   Hamilton New Settlers Guide 2019                                                 HAMILTON CITY COUNCIL
SETTLEMENT INFORMATION
                                                      Finding rental properties
                                                      You can look for a place to rent that suits your
                                                      budget. You can go online:

                                                      •   All Real Estate - www.realestate.co.nz
                                                      •   Property Trade Me - www.trademe.co.nz
                                                      •   Student rent - www.studentrent.co.nz

                                                      You can also check:
                                                      •   Local newspapers: check the ‘To Let’ columns
                                                          on Wednesdays and Saturdays
                                                      •   Notice boards: rental home advertisements
                                                          are often placed at supermarkets, community
FINANCIAL ADVICE                                          centre notice boards and in some school
There are many financial decisions to make when           newsletters
moving to a new country. Now you are here it
                                                      Bonds and security deposits
would make good financial sense to immediately
                                                      A bond equivalent to two to four weeks rent is
seek FREE financial advice. You can get this from
                                                      often required when you rent. The bond is for the
Authorised Financial Advisers (AFA) who can help
                                                      landlord to cover any damage to the house or any
you with budgeting and planning your finances,
                                                      unpaid rent. Both you and the landlord will sign
buying a car, a home, getting car, contents, house,
                                                      a bond form the landlord sends to the Tenancy
health and other insurances appropriate for your
                                                      Service Centre. The bond is paid back when you
needs.
                                                      leave the house and only if there is no damage or
For a list of advisers check out www.fma.govt.nz.     any unpaid debts.

You can also go to www.sorted.org.nz an online
independent money guide offering free, impartial      Tenancy agreements
information and calculators to help you manage        Tenancy Services is part of the Ministry of Business
your money throughout life.                           Innovation and Employment (MBIE), a government
                                                      agency providing information on rights and
                                                      responsibilities as a landlord or tenant. It also
                                                      provides guidance on dealing with common tenancy
ACCOMMODATION
                                                      issues. If you have a dispute that you can’t sort out
Renting                                               together, they can arrange mediation to help resolve
It is a good idea to first rent a home while you      your issue. If you cannot resolve it at mediation, it
decide where you wish to live or save up to buy       will be referred to the Tenancy Tribunal, which is
a home. Most schools are zoned for an area so if      managed by the Ministry of Justice.
you have children you also need to think about
the zoning. Most rental homes are not furnished.      It is important to have a written tenancy
As a tenant, you must pay for services such as        agreement (lease). Both you and your landlord
electricity, phone connection and gas.                sign this and keep a copy each. It is a good idea to
                                                      know your legal rights and responsibilities before
                                                      signing a tenancy agreement.Tenancy Services
                                                      can provide free advice and information on bonds
                                                      and tenancy agreements.

                                                      Visit www.tenancy.govt.nz or call 0800 836 262.

HAMILTON CITY COUNCIL                                                      Hamilton New Settlers Guide 2019   17
SETTLEMENT INFORMATION
Furniture and homeware                                    Using a real estate agent registered with the Real
Houses and most flats are advertised as                   Estate Institute of New Zealand (REINZ) will help
unfurnished. There are many homeware and                  protect you from any financial and legal risks.
furniture stores you can buy from. You can also           REINZ is the professional regulatory body for the
purchase second-hand furniture and household              real estate industry.
goods from second-hand or charity shops.
Second-hand goods are advertised on www.buy-              To avoid legal problems, use a lawyer when
sell-exchange.co.nz or TradeMe on www.trademe.            buying a house. The lawyer will make an offer of
co.nz - an online auction site for people wanting         price to the seller. The lawyer will arrange for all the
to buy and sell goods. Garage sales, which are            paperwork and can also be a useful advisor. You
usually held on weekends are also a way to buy            can check www.propertylawyers.org.nz or visit
cheap second-hand goods. Visit www.consumer.              www.conveyancing.co.nz which gives you access
org.nz for information on your rights when buying         to information on buying and selling properties.
used goods.
                                                          You can ask for a copy of the current site valuation
                                                          and the property rates at the local council.
Buying a home
                                                          It is a good idea to look at different suburbs and
If you are thinking of buying a house, it is
                                                          compare the prices for different types of housing.
important to do your research thoroughly before
                                                          If you have school-aged children you may also
you buy. Always get financial advice. You can buy
                                                          need to consider the school zone for the home
a house only if you can pay the full price of the
                                                          you intend to purchase. For more information
property or arrange a long-term loan or mortgage
                                                          on school zones, visit the Ministry of Education’s
from a lender, such as a finance house or a bank.
                                                          school finder service on nzschools.org.nz.
The finance house or bank will look at your income,
                                                          Once you have done the research and found a
what you own, your debts, and your credit rating.
                                                          house you like, you should get a professional
Most banks will ask you to pay a deposit of 10
                                                          property inspection. The inspection will check the
to 20 per cent of the cost of the house before
                                                          property’s durability, workmanship and structural
allowing you to have a mortgage. To get a home
                                                          soundness.
loan, you can either contact banks directly or use
a mortgage broker who can assist you for free.            These agencies will provide advice on building
                                                          inspection:
Make sure you choose the mortgage suitable
to you. All lenders charge a fee for processing           Consumer Build
your loan, which is usually one per cent of the           www.consumer.org.nz or call: 04 384 7963
borrowed amount, but can be less if the
                                                          Department of Building and Housing
mortgage is very high.
                                                          www.dbh.govt.nz or call: 04 494 0260
                                                          Real Estate Institute of New Zealand
Finding properties for sale                               www.reinz.co.nz or Free Call:: 0800 473 769.
•   Real estate agencies’ offices and web sites.
•   www.realestate.co.nz.
                                                          Expenses
•   www.trademe.co.nz.                                    Owning a home normally involves costs such as:
•   The Waikato Times newspaper (either in the
    classifieds or in specific housing sections usually   Rates/land tax: home owners pay rates which
    in the Wednesday, Friday or Saturday edition).        vary depending on the area and are based on the
                                                          capital value of the property. The Council rates
•   Free weekly community newspapers - circulated
                                                          department can provide you with information
    in surrounding towns.
                                                          about rates.

18    Hamilton New Settlers Guide 2019                                                    HAMILTON CITY COUNCIL
SETTLEMENT INFORMATION
Insurance: you need insurance on your home, to           Using their comprehensive updated database of
cover any damage or loss to the property caused          electricity and gas prices you can compare plans
by theft, fire or flooding. Insurance companies are      and find their cheapest deal in your area.
listed in the Yellow Pages Telephone Directory or
your bank can also help.                                 Telephone, internet and mobile services
                                                         You can choose from a number of companies
Maintenance and Repair: some work can be                 that will set up your home phone service which
done by the owner, but many jobs need to be              can be a landline, a bundled service of landline
completed by a tradesperson e.g. plumber,                and internet or a range of mobile and other
builder, electrician, etc.                               wireless services. Pricing plans vary widely and
                                                         it is always good to compare services and rates.
Heating: homes in New Zealand are heated
                                                         Public phones use pre-paid phone cards which
individually, including apartment complexes.
                                                         are available at the supermarkets, news agents or
Please visit eeca.govt.nz on the forms of heating
                                                         local shops.
and the costs.
                                                         Bundle your utilities
For advice and information on buying a home,
                                                         You can also bundle your utilities. Check with your
visit reinz.co.nz or free call 0800 473 469. If you
                                                         provider if they can bundle your power, phone
wish to buy a house privately, without a real estate
                                                         and broadband. Go online and compare plans.
agent or a mortgage broker, get advice from
a lawyer first.
                                                         Television
                                                         Television in New Zealand is digital. You will need
                                                         to have Freeview, Sky, or other digital services to
Electricity and Gas
                                                         watch TV. You can also watch TV shows On Demand
When you move into a new home your landlord
                                                         via your smartphone and other smart devices.
will tell you the electricity or gas supplier for your
property. Gas is available in most areas either
using LPG cylinders or piped natural gas. Some
                                                         Transport
suppliers may require you to pay a deposit which
                                                         Hamilton is within two hours drive of two of the
will be included in your first bill. Electricity and
                                                         country’s main sea ports (Auckland and Tauranga),
gas usage is metered (actual and estimate) and
                                                         and Auckland International Airport (New
companies bill their customers monthly. Search
                                                         Zealand’s major inbound and outbound airport).
online for “electricity supply retail”.
                                                         The city is also at the centre of the upper North
                                                         Island’s developing road network.
Some useful contacts for electricity or gas
information:
                                                         There is a good transport network in and
Utilities Disputes (electricity and gas)                 around Hamilton. This consists of buses, a train
T 0800 223 340                                           and airplanes through the local airport. Most
www.utilitiesdisputes.co.nz                              transportation caters for those with a disability.
                                                         Bus and train timetables and fares are available
Electricity Authority
                                                         at the Hamilton Transport Centre, i-SITE Visitor
T 04 460 8860
                                                         Information Centre and website at
www.ea.govt.nz
                                                         www.visithamilton.co.nz. Call 07 958 5960 or free
Consumer                                                 call 0800 HAMILTON (0800 4264 5866).
T 0800 266 786
www.consumer.org.nz
Powerswitch
www.powerswitch.org.nz

HAMILTON CITY COUNCIL                                                       Hamilton New Settlers Guide 2019   19
SETTLEMENT INFORMATION
Go by bus: there are 27 bus services in Hamilton,     PRIVATE TRANSPORT
with 12 buses travelling to regional centres. Bus
tickets can be purchased on the bus, from the         Driver’s license
driver or you can use a pre-paid bus card that you    To drive in New Zealand, a person must have a
can top up and is available at many retail outlets.   valid driver’s license, obtained in three stages:
There is a free inner-city circle bus.                learner licence (must be 16 years old), restricted
                                                      licence and full licence.If you have a valid or
A Transit Real-Time app is also available for         current overseas driver’s licence or international
Hamilton buses. Transit, the free real time bus app   driving permit, you can drive using this permit for
is now available from the App Store and Google        a maximum of 12 months from the date of your
Play. All Hamilton buses are now fitted with new      arrival in New Zealand. However, if your licence
GPS devices, which feed real time bus arrival times   is not in English, you must carry an accurate
through to the Transit app. The Transit app is free   translation. You must apply in person for a
to download and easy to use.                          driver’s licence with NZ Transport Agency driving
                                                      licensing agents:
For more information visit busit.co.nz, call 0800
4 BUSLINE (0800 4 2875 463), or visit the friendly    Automobile Association
team at the BUSIT counter inside the Transport        T 0800 500 222
Centre, corner of Bryce and Anglesea streets.         www.aa.co.nz
                                                      Hamilton branches
Catch the train: there are trains travelling to       313 Barton St
Auckland, Wellington and other North Island           T 07 958 3600
destinations. The train service is operated           Shop 7, Five Cross Roads Shopping Centre
by Tranz Scenic. For information on routes,           T 070 853 5091
timetable and fares please visit:                     Vehicle Testing New Zealand
Tranzscenic                                           T 0800 888 869
T 0800 TRAINS (0800 872 467).                         www.vtnz.co.nz
www.tranzscenic.co.nz                                 Vehicle Inspection New Zealand
                                                      T 0800 468 469
Take the taxi: All taxis in New Zealand must be       www.vinz.co.nz
registered to a taxi company, which sets the fare
                                                      New Zealand Transport Agency (NZTA)
and operates 24 hours a day. Fares are charged
                                                      T 0800 822 422
based on distance and the amount of time the
                                                      www.nzta.govt.nz
journey takes.

                                                      Tips for driving in New Zealand:
Riding with Uber: your ride, on demand. Whether
you’re headed to work, the airport, or out on         •   Drive on the left-hand side of the road.
the town, Uber connects you with a reliable ride      •   Everyone in a motor vehicle must wear a
in minutes. One tap and a car comes directly              seatbelt.
to you. Your driver knows exactly where to go.        •   Never drink and drive. For drivers under 20
And payment is completely cashless. You can               years old, a zero alcohol level applies.
download the Uber app on your android or              •   Speed limits vary - on the motorway (100km/h
smartphone.                                               on most motorways and 110km/h on the
                                                          Cambridge section of the Waikato Expressway)
                                                          and around the city (40kmh, 50kmh, 50km/h)
                                                      •   To be safe when parking always lock your car
                                                          and do not leave valuables inside.

20   Hamilton New Settlers Guide 2019                                                HAMILTON CITY COUNCIL
SETTLEMENT INFORMATION
Buying a car: when you buy a car, it is registered     In your area, there may be choices between single
under the Motor Vehicle Register and if you are        sex, co-educational, public and private schools.
the first owner you are issued registration plates.
Your car must always have a Warrant of Fitness         If you have a work visa or NZ permanent residency
(WOF) - a safety inspection that is compulsory         status, your children can get free education
for light vehicles (e.g. motorcycles, cars, vans and   through the government-funded school systems.
4WDs). Approved garages and testing stations           Also if you are a NZ Aid Scholar or a PhD student
carry out WOF inspections. Search online for your      in a NZ university your children will be regarded
local Warrant of Fitness and Testing Stations.         as domestic students and thus get free education.
                                                       Alternatively, you may choose to send your
Car licensing (registration): you are required         children to an independent or private school
by law to pay a fee to use your vehicle on public      where you will pay fees. The school year begins
roads. The fee helps to pay for road projects          in late January and ends in early December
and safety programmes. You can buy a car from          for secondary schools and mid December for
a registered motor vehicle trader, a car auction       primary schools. It is divided into four terms.
or privately. The safest way to buy a car is from a    Please visit the Ministry of Education website at
trader who is registered with the Motor Vehicle        www.education.govt.nz for the exact dates for
Trader register. Visit www.motortraders.med.           school terms.
govt.nz or free call 0508 668 678 to check.
                                                       In New Zealand some schools have an enrolment
Ministry of Consumers Affairs and NZ Transport         zone which gives priority to children living in the
Agency also provide information and advice when        school zone area. If the school does have a school
you are considering buying a car and would like to     enrolment zone, check www.nzschools.tki.org.nz.
know more about requirements of driving in NZ.

Visit www.nzta.govt.nz for more information.           If you live within the zone. Parents can ask to visit
                                                       the school and meet with the Principal and staff.
Ministry of Consumers Affairs                          Most schools have a brochure which provides
T 04 474 2750                                          information about the school and what it offers.
www.consumeraffairs.govt.nz
NZ Transport Agency
T 0800 108 809                                         Early Childhood Education
www.nzta.govt.nz                                       Early Childhood Education (ECE) is available for
                                                       children up to five years of age. Your children
EDUCATION                                              can go to kindergartens, play centres, childcare
Schooling is compulsory from ages six to sixteen       centres, home-based networks, play groups
- you must send your children to school from           funded by the early Childhood Development and
their 6th to their 16th birthday, or obtain Ministry   the Te Kohanga Reo (Maaori language nests).
of Education permission to home-school your            Check the centre is registered with the Ministry
children. Children may enrol from their 5th            of Education - this ensures the quality of their
birthday and may remain at school until the end of     buildings and equipment is high and staff are
the year in which they are 19 years old.               qualified.

The New Zealand education system has five levels:      Visit www.ece.govt.nz or call 07 858 7130 to
•   Early childhood (ages 0-5)                         find out more about early childhood education.
                                                       Call the school of your choice and make an
•   Primary, Years 1-6 (ages 5-10)
                                                       appointment to speak with the Principal. For a
•   Intermediate, Years 7-8 (ages 11-12)
                                                       list of schools see page 71.
•   Secondary, Years 9-13 (ages 13-19)
•   Tertiary (age 18+).

HAMILTON CITY COUNCIL                                                      Hamilton New Settlers Guide 2019   21
SETTLEMENT INFORMATION
Privacy and safety                                     Hamilton. All university students must be able to
You will need to give information about who else       communicate in English and entry requirements
is allowed to collect your children from school        may include assessment of the English competence
in case of illness or accident. This is private        to qualify. International students need to pay the
information and is not given to others.                full rate of tuition fees.

After school care                                      Other tertiary education providers: there are
Out of School Care and Recreational programmes         many other tertiary education providers in the
(Oscar) run in many areas. The Government helps        area. Polytechnics offer degrees, diplomas and
to pay some of the fees to help low income parents     certificates in vocational, technical and professional
and caregivers with childcare they can afford.         fields. For more information about courses and
                                                       enrolment, contact the institution directly.
Visit www.workandincome.govt.nz or free call
0800 559 009 to check if you are eligible.
                                                       Employment and business
                                                       To work in New Zealand, you must have one of
Examinations
                                                       these: New Zealand or Australian citizenship, a
The National Certificate of Educational Achievement
                                                       residence permit, a work permit or a variation of
(NCEA) is the national public examination system
                                                       conditions which allows you to work on a student
from Year 11. Year 11 - NCEA level 1 (age 15); Year
                                                       permit or visitor permit. For general information,
12 - NCEA level 2 (age 16); Year 13 - NCEA level 3
                                                       please visit Immigration New Zealand website
(age 17). A New Zealand Scholarship qualification
                                                       www.newzealandnow.govt.nz or free call
is also offered to challenge and recognise high
                                                       0800 776 948.
performing students in Year 13.

Visit www.nzqa.govt.nz/ncea for more information.      Income tax: IRD Number
                                                       As soon as you arrive in New Zealand and even
Reports on schools                                     before you start a job, make sure you get an Inland
The Education Review Office (ERO) checks all New       Revenue Department (IRD) number. IRD collects
Zealand schools. Schools are reviewed every 3-4        income tax from people who are employed or run
years with early childhood centres being checked       a business. To apply for an IRD number, you need
every 4-5 years. Visit www.ero.govt.nz for more        to give proof of identity, e.g. your passport or your
information.                                           driver’s licence. Please visit www.ird.govt.nz.

Special Education
There are special education services for children      JOB SEARCH AND PREPARATION
with physical or intellectual difficulties, problems   Curriculum Vitae: You need to offer potential
with learning, communicating, socialising or           employers a Curriculum Vitae (CV). This is a
emotional/behavioural issues. Special Education        document that outlines your work experience,
helps these children to take part as fully as          skills, qualifications and personal interests.
possible in their schooling.                           It should also include the name and contact
                                                       information of a personal/work reference. You
Visit www.education.govt.nz or call 07 858 7130
                                                       will need copies of qualification certificates or the
for information about the schooling system in
                                                       originals, if you are interviewed for the position.
New Zealand.
                                                       Cover letter: When you send your CV to an
                                                       employer, you want to make a strong first
TERTIARY EDUCATION                                     impression and your covering letter can do that
                                                       for you. The letter should tell them what you can
Universities: there are eight universities in New
                                                       contribute to their company and why you are
Zealand including University of Waikato based in
                                                       interested in the job.

22   Hamilton New Settlers Guide 2019                                                HAMILTON CITY COUNCIL
SETTLEMENT INFORMATION
Qualifications: Your international qualifications   Free Advice Services
may need to be confirmed by the New Zealand         If you have work-related problems you can get
Qualifications Authority (NZQA). Visit www.         free advice from:
nzqa.govt.nz or free call 0800 623 243 for more     Community Law Waikato
information.                                        T 07 839 0770
                                                    Citizens Advice Bureau
Finding a Job
                                                    T 0800 367 222 (0800 For CAB)
If you are new with a resident or work visa         www.cab.org.nz
and you need help finding a job, contact the
                                                    Work and Income
Settlement Centre Waikato on 07 853 2192
                                                    T 0800 559 009
and make an appointment with the Migrant
                                                    www.workandincome.govt.nz
Employment Solutions (MES). You can also
                                                    Department of Labour
check the local daily newspaper, the Waikato
                                                    T 0800 209 020
Times, which advertises jobs on Wednesdays
                                                    www.dol.govt.nz/er
and Saturdays. Weekly local papers have job
advertisements and you can also check these
                                                    Starting your own business
websites:
                                                    If you want to start a business, these agencies
•   www.seek.co.nz                                  can help:
•   www.jobs.govt.nz                                • www.business.govt.nz for information on how

•   www.trademe.co.nz                                  to start, manage and grow your business. They
•   www.careers.govt.nz (career advice, job            can help with questions about tax, business
    search and entrepreneurship)                       regulations, employing staff, financial grants
                                                       and much more
•   www.yellowpages.co.nz (for recruitment
                                                    • www.ird.govt.nz for advice about taxation
    agencies).
                                                    • www.communitylaw.org.nz for legal advice
See page 49 for employment services.                   about setting up the business
                                                    • www.waikatochamber.co.nz
Employment Laws                                     • www.hamiltoncentral.co.nz.
New Zealand has a comprehensive set of
employment laws that help keep workplaces
fair. You need to be aware of rules and what
                                                    HEALTHCARE
your rights are. Check out employment rights
                                                    New Zealand has a public healthcare system
at www.newzealandnow.govt.nz/work-in-nz/
                                                    with many services provided free or subsidised;
employment-rights
                                                    however, seeing a family doctor or a dentist is
                                                    not. To be eligible for public healthcare, you
Workplace Health and Safety
                                                    need to be a New Zealand citizen, a New Zealand
There are strict regulations to make sure
                                                    resident, a holder of a two-year work permit or a
workplaces are safe and healthy places for
                                                    former refugee. Non-residents may have to pay
workers. Visit www.business.govt.nz/worksafe.
                                                    for some hospital services, but you will not be
                                                    refused emergency care if you cannot pay.
Joining a Workplace Union
                                                    A full guide on eligibility is available on
Every employee has the right to join a union
                                                    www.moh.govt.nz/eligibility.
in New Zealand. The New Zealand Council
of Trade Unions has details of unions for
                                                    Choosing a family doctor
specific occupations and industries.
                                                    Your family doctor (also known as a General
Visit www.union.org.nz formore information.
                                                    Practitioner or GP) will probably be your first
                                                    contact with the healthcare system. Once you
                                                    decide where you are going to live, you and your

HAMILTON CITY COUNCIL                                                   Hamilton New Settlers Guide 2019   23
SETTLEMENT INFORMATION
family should enrol with a GP as soon as possible,     Accident Compensation Corporation (ACC)
preferably before you need care. It is free to         If you have an injury either at work or at home,
enrol with any GP of your choice. You must pay a       the Accident Compensation Commission (ACC)
charge for each GP visit, but you may be eligible      provides personal injury cover to New Zealand
for government subsidies. A friend or support          citizens, residents and temporary visitors. Visit
person can stay with you during most medical           www.acc.co.nz or free call 0800 101 996 for more
examinations.                                          information about ACC personal injury cover.

Publicly-Funded health services                        Women’s and children’s health
• Free public hospital treatment.                      Many health services for children are free. Mothers
•   Free treatment at a public hospital 24-hours       of babies born in New Zealand are eligible for
    accident and emergency (A & E) clinics.            free, essential antenatal and postnatal services.
                                                       Ask your GP, your lead maternity carer, or nurse
•   Free or subsidised health care for those
                                                       for more information about services. You can also
    suffering from acute or chronic conditions.
                                                       visit www.moh.govt.nz for more information.
•   All children aged less than 13 years old, and
    who are eligible for publicly-funded health        Plunket
    services, are eligible for free daytime general    T 0800 933 922
    practice care. Any child who isn’t already         www.plunket.org.nz
    enrolled with a general practice can enrol for
    free. They are also exempt from $5 pharmacy        This is a free service that helps families with
    charge.                                            children less than five years old. Check out
                                                       programmes and services available in your area.
•   Subsidies on prescription items.
•   Subsidised fees for visits by family members to    Healthline
    general practitioners (GPs).                       T 0800 611 116
•   Subsidised fees for visits to physiotherapists,    www.moh.govt.nz/healthline
    chiropractors and osteopaths when referred by
                                                       Healthline is a free, 24 hour a day, telephone advice
    a GP for an accident case.
                                                       service and includes the Well Child advice service.
•   No charge for most laboratory test and x-rays,
    except at privately operated clinics.              Immigrant and Refugee Children
•   No charge for health care during pregnancy and     Adults and children who enter New Zealand as
    childbirth, unless                                 refugees or immigrants will need an assessment
    provided by the private medical sector.            of theirdocumented vaccination status and an
•   No charge for GP referrals to a public hospital    appropriate catch-up programme planned.
    for treatment.
•   Free breast screening for women aged between       Regardless of their immigration and citizenship
    45 and 69 see page 65.                             status, all children aged under 18 years are
                                                       eligible to receive Schedule vaccines, and
Specialists                                            providers can claim the immunisation benefit
GPs will sometimes refer you to a specialist for       for administering the vaccines. All children are
treatment, and you will need a referral form from      also eligible for Well Child Tamariki Ora services,
your GP to get an appointment with a specialist.       regardless of immigration and citizenship status.
It is free to access a specialist through the public   Children who have been previously immunised
health system, but you may go on a waiting list        in a developing country may have received some
which can take a few months. To access specialist      vaccinations. However, they are unlikely to have
advice quickly, you (or your medical insurer, if you   received all of the vaccines currently on the New
have private insurance) will be required to pay        Zealand immunisation schedule. Many countries,
all fees.                                              including European countries, do not have hepatitis

24    Hamilton New Settlers Guide 2019                                               HAMILTON CITY COUNCIL
SETTLEMENT INFORMATION
B vaccine included in their national childhood       Legal advice is available at the Citizens Advice
immunisation schedule. For immigrant children a      Bureau and Community Law Waikato. Call the
catch-up immunisation plan may be needed.            local CAB on 07 839 0395 and Community Law
                                                     on 07 839 0770 (eligibility requirements apply).
Dental care
In New Zealand, dental healthcare is not funded      Legal ages
through the public health system although basic      A range of age limits apply to different activities
dental care for children is free from birth until    under New Zealand law. For instance, it is illegal
they reach 18 – to enrol contact 0800 talkteeth      to leave a child alone at home under the age of
(0800 825 583). Most people register and pay for     14 or you must be 18 years before you are legally
dental care services with private dentists found     allowed to purchase cigarettes and alcohol. Please
listed in the yellow pages. Waikato Hospital also    visit www.youthlaw.co.nz for further information
runs a dental department for emergency dental        about rights and responsibilities of young people.
treatment.
                                                     Human Rights Commission
More useful information about dental care can        It is illegal in NZ to discriminate on the grounds
be found from the following organisations:           of race, ethnic background, sex, age, disability,
                                                     religion or family status, among other things. If
Dental Council for New Zealand                       you feel you have been discriminated against, you
www.dentalcouncil.org.nz                             can contact the Human Rights Commission. The
New Zealand Dental Association                       Commission provides free and independent help.
www.nzda.org.nz                                      Visit www.hrc.govt.nz or free call 0800 496 877.
Dental Protection New Zealand
                                                     Protection Against Family Violence
www.dentalprotection.org.nz
                                                     Violence is unacceptable. The Police take family
For a list of medical clinics/centres and dental     or domestic violence very seriously. Domestic
clinics/centres, please see page 69.                 violence is physical and sexual abuse, scare
                                                     tactics, verbal abuse, controlling behaviour,
Private health insurance                             threats and intimidation and financial abuse.
If your budget allows, private health insurance      Help is available from the following:
could enable you to access specialist treatment
anytime without a waiting list. The ‘Consumer’       Crisis contacts
website at www.consumer.org.nz has useful            Call the Police on 111 when you become a victim
information about types of health insurance and      or witness someone being victimised.
reliable companies.
                                                     Local Women’s Refuge
                                                     T 0800 REFUGE (0800 733 843)
Community Services Card
                                                     www.womensrefuge.org.nz
If you are a permanent resident with a medium
or low income, you could be eligible for a           Citizens Advice Bureau:
Community Services Card. This can help you and       T 0800 FOR CAB (0800 367 222)
your family with the cost of health care. You will   www.cab.org.nz
pay less for doctors’ fees and prescriptions.
                                                     Relationship Services:
Visit www.workandincome.govt.nz or free call
                                                     T 0800 735 283
0800 999 999.
                                                     www.relate.org.nz

                                                     AreYouOK
LEGAL ASSISTANCE                                     Visit www.areyouok.org.nz or free call 0800 456
Lawyers are required to provide confidential and     450 for information about where to go for help in
independent advice. Legal fees vary so enquire       your community.
about fees before requesting services. Free

HAMILTON CITY COUNCIL                                                     Hamilton New Settlers Guide 2019   25
ETHNIC AND
COMMUNITY
ORGANISATIONS

26   Hamilton New Settlers Guide 2019   HAMILTON CITY COUNCIL
ETHNIC AND COMMUNITY
ORGANISATIONS
AFGHAN                                        BRAZILIAN
Afghanistan Hazara Association                Brazilian Group
– Waikato Inc (AHAW)                          T 07 843 7744 M 027 440 0123
M 022 048 0509                                E verinz@hotmail.com
E waikato@hazara.org.nz                       Contact Vera Davies
Contact Mohammad Hassan Mirzayee
www.hazara.org.nz                             BURMESE
Afghan Veteran Interpreter’s Association Of   Waikato Burmese Community
New Zealand Inc (AVIANZ)                      E yuparnz@yahoo.co.nz
M 021 775 718                                 Contact Ruby John
E office@avia.org.nz
Contact Raza Khadim                           CAMBODIAN
www.avia.org.nz
                                              Waikato Cambodian Trust
Waikato Afghan Association Of New Zealand     48 Higgins Road, Hamilton
(WAANZ)                                       T 07 847 7594
M 021 081 41177                               E cambodiantrust@yahoo.co.nz
E waikatoafghan@gmail.com                     Contact Sina Nan
Contact Islamuddin Orya                       Waikato Khmer Association Inc
                                              3285 Ohaupo Road, RD2 Rukuhia
AFRICAN                                       T 07 843 9886 M 021 135 7618
Jabulani African Cultural Drummers            Contact Voeun Sok
M 0211597511 or 027 496 1212
E tanyamhlanga@hotmail.com                    COLOMBIAN
Contact Tanya Mhlanga                         Colombian Resettlement Association
                                              Waikato Inc (Crawi)
Shine Africa United
                                              M 020 4098 3121
M 021 020 5070
                                              E nuevavida2006n@hotmail.com
E pulengmoleme@yahoo.com
                                              Contact Fernando Clavijo
Contact Puleng Moleme

ARAB
Arab Friendship Association (NZ)
97 Peacockes Road, Glenview, Hamilton
T 07 843 8565
Contact Sam Sako

BANGLADESHI
Bangladeshi Community Of Waikato Inc.
9/14 Hardley Street, Hamilton 3200
M 020 404 19245
E waikatobangladeshi@gmail.com
Contact Asifur Rahman

HAMILTON CITY COUNCIL                                           Hamilton New Settlers Guide 2019   27
ETHNIC AND COMMUNITY
ORGANISATIONS
CHINESE                                           COOK ISLANDER
Chinese Art Society                               Hamilton Cook Island Association
E yanxia6906@gmail.com                            6 Cascade Place
Contact Yanxia Wu                                 M 027 266 6672
                                                  E walt30@gmail.com
Hamilton Chinese Golden Age Society Inc.
                                                  Contact Walter Tuakana
1122 River Road, Flagstaff
T 07 929 3735 M 021 149 3525
E zhumy@sina.com or rpatch42@hotmail.com
                                                  DUTCH
Contacts Diamond Zhu or Robbie Patchett           New Zealand Netherlands Society Waikato Inc
                                                  PO Box 9252 Hamilton
Hamilton Chinese Ethnic Song and Dance
                                                  E netherland.society.waikato@gmail.com
Group
E hamiltonchinesedancegroup@gmail.com
                                                  FIJIAN
Contact Linda Gee
                                                  Waikato Fiji Association
Hamilton Chinese Learning Centre                  E nirsingh@kinect.co.nz
Main Campus Hillcrest Chapel, Cnr of Morris       Contact Nirmal Singh
Road & Masters Ave
T 07 853 8598 M 021 0828 9168                     Fiji Society Hamilton
E skyli1973@gmail.com                             M 021 030 1495
Contact Yi Li (Principal)                         E tangy26@gmail.com
                                                  Contact Savaira Vuidreketi
New Zealand China Friendship Society
E fanm@waikato.ac.nz
                                                  FILIPINO
Contact Miao Fan
                                                  Waikato Filipino Association
New Zealand Chinese Association Waikato           PO BOX 19164 Hamilton
47 Lewis Street, Glenview, Hamilton 3206          T 022 025 8998
PO Box 9294, Waikato Mail Centre, Hamilton 3240   E info@waikatofilipino.org.nz
M 021 791 005                                     Contact Gian Paulo Basagre
E paul@dynamicoutcomes.org.nz                     www.waikatofilipino.org.nz
Waikato Chinese Students And Scholars
Association                                       FRENCH
PO Box 28098 Horsham Downs Hamilton 3256          Alliance Francaise De Hamilton
T 07 853 8598 M 021 578 598                       PO Box 4079 Hamilton East, Hamilton 3216
E sealzhu@xtra.co.nz                              M 027 392 6256
Contact Xi Zhu                                    E alliancefrancaisehamilton@gmail.com
                                                  www.afhamilton.org.nz
CONGOLESE
DR Congolese Community Of New Zealand             GERMAN
T 022 1030455 M 021 043 9049                      Waikato Goethe Society (German Club)
E drcongoleseofnz@gmail.com                       T 07 825 8011 M 0221 130 4039
                                                  E sandrajonas.nz@gmail.com
Mbanza Kongo Refugee Community
                                                  Contact Sandra Jonas
Development
100 Barrington Drive, Hamilton 3210
T 07 853 3947 M 021 233 5668
Contact Christian Damba

28   Hamilton New Settlers Guide 2019                                          HAMILTON CITY COUNCIL
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