GCR affirms UAP Old Mutual Insurance Uganda Limited's national scale financial strength rating at A+(UG); Outlook Stable Rating Action

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GCR affirms UAP Old Mutual
Insurance Uganda Limited’s
national   scale financial
strength rating at A+ ( U G ) ;
Outlook Stable

Rating Action
Johannesburg, 30 th September 2019 – GCR Ratings (“GCR”) has
affirmed UAP Old Mutual Insurance Uganda Limited’s (“UAP Old
Mutual Uganda”) national scale financial strength (formerly
claims paying ability) rating at A+(UG), Stable Outlook.

 Rated Entity /                                           Rating
                              Rating class                                Rating Outlook/Watch
      Issue                                               scale
 UAP Old Mutual
                                 Financial
    Insurance                                           National            A+(UG)     Stable Outlook
                                  strength
 Uganda Limited
GCR announced that it had released new criteria for rating
insurance companies in May 2019. Consequently, the rating for
UAP Old Mutual Uganda was placed ‘Under Criteria Observation’.

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
GCR finalised the review for UAP Old Mutual Uganda under the
released Criteria for Rating Insurance Companies, May 2019. As
a result, the rating for UAP Old Mutual Uganda has been
affirmed in line with the new methodology and subsequently
removed from ‘Under Criteria Observation’.

Rating Rationale
The rating affirmation reflects UAP Old Mutual Uganda’s
moderately strong and stable business profile, characterised
by a strong competitive position, partially offset by product
concentration. While positive structural changes are
observable on the firm’s liquidity and earnings capacity, a
neutral financial profile is viewed to persist over the rating
horizon.

The insurer’s sound competitive position is underpinned by a
high and stable market share of 20% and relative market share
of 4x in the domestic short term insurance market in FY18.
Competitive positioning has been supported by established
market relations and strong brand resonance with the group.
The dual brand has served to retain the heritage of the UAP
brand in East Africa and blend it with the international image
of Old Mutual, hence providing scope for strong business
retention and transition into new markets. Going forward,
there are plans for full brand transition to Old Mutual as the
brand’s equity matures within the market. However, the product

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
portfolio displays concentration to two significant lines of
business, with an elevated skew towards medical risks. This
has impacted on the overall quality of risks over the review
period, with a moderation in both concentration and market
share expected on the back of stringent underwriting and risk
selection in problem portfolios. This notwithstanding, GCR
expects the insurer’s high market share to afford a level of
business profile defensiveness.

UAP Old Mutual Uganda managed to turn around earnings capacity
to an intermediate level in FY18, from moderately weak levels
previously. The improvement was largely driven by a reduction
in operating expenses through the rationalisation of staff and
automation initiatives, cutting the operating expense ratio to
29% (prior four year average: 40%). Furthermore, the net
commission ratio lowered to 9% (FY17: 11%; BGT19: 10%),
potentially cementing underwriting performance at positive
levels, given profit headroom enhancement expected from
increased direct selling in FY19. Note is also taken of
potential for further earnings support from remediation
efforts on the medical book, leaving loss ratio control as the
next frontier for earnings improvement over the medium term.

Risk adjusted capitalisation is likely to be maintained at an
intermediate level over the rating horizon, supported by well
contained underwriting and credit risks. However, relatively
low quality of capital constrains the factor assessment. The
insurer’s ability to sustain an improvement in internal

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
capital generation could provide some reprieve over the
outlook horizon. Liquidity measured within a moderate range,
with operational cash coverage and cash coverage of net
technical liabilities equating to 12 months (FY17: 10 months)
and 1.8x (FY17: 1.7x) respectively. An improvement in
liquidity metrics, backed by prospects of increased
operational cash flows and systematic support from cash and
carry regulations, represents a key rating consideration over
the medium term.

The rating derives support from UAP Holdings Limited, a
majority shareholder, given evidence of strategic and
operational importance.

Outlook Statement
The Stable Outlook reflects expectations of short term
consolidation of earnings and liquidity metrics within similar
ranges over the rating horizon.

Rating Triggers
The ratings could be upgraded on the back of sustained
improvements in earnings capacity and/or liquidity.
Conversely, downward rating pressure could arise from
increased exposure to risky assets that dilutes risk adjusted
capitalisation.

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
Analytical Contacts
                                                                             Deputy Sector Head:
 Primary analyst                      Godfrey Chingono
                                                                              Insurance Ratings
Johannesburg, ZA GodfreyC@GCRratings.com                                        +27 11 784 1771

                                                                               Senior Analyst:
 Committee chair                          Vinay Nagar
                                                                              Insurance Ratings
Johannesburg, ZA                  Vinay@GCRratings.com                          +27 11 784 1771

Related Criteria and Research
             Criteria for the GCR Ratings Framework, May 2019
            Criteria for Rating Insurance Companies, May 2019
          GCR Ratings Scales, Symbols & Definitions, May 2019
                          GCR Country Risk Scores, June 2019
                 GCR Insurance Sector Risk Scores, July 2019
 GCR revises UAP Kenya’s national scale rating to A+(KE); Stable
                                    Outlook, September 2019

Ratings History
UAP Old Mutual Insurance Uganda Limited

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
Rating                              Rating             Rating
                      Review                                               Outlook/Watch               Date
      class                               scale              class
                                                                                                       July
    Claims           Initial           National               A+(UG)              Stable
                                                                                                       2007
    paying
                                                                                                       June
    ability             Last           National               A+(UG)              Stable
                                                                                                       2018

Risk Score Summary
              Risk score                        UAP Old Mutual Uganda

    Operating environment                                      7.25
       Country risk score                                      3.50
        Sector risk score                                      3.75

         Business profile                                      0.50
     Competitive position                                      1.25
  Premium diversification                                    (0.75)
Management and governance                                      0.00

        Financial profile                                      0.50
                Earnings                                       0.25
          Capitalisation                                       0.00
               Liquidity                                       0.25

      Comparative profile                                      0.50

                                       Printed on: Dec 22, 2021 / Location:
https://gcrratings.com/announcements/gcr-affirms-uap-old-mutual-insurance-uganda-limiteds-national-scale-financial
                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
Group support                                       0.50
       Government support                                      0.00
           Peer analysis                                       0.00

             Total score                                       8.75

Glossary
                                      An unplanned event, unexpected and un-
         Accident                    designed, which occurs suddenly and at a
                                                 definite place.
                                    A process of recording, summarising, and
                                   allocating all items of income and expense
       Accounting
                                  of the company and analysing, verifying and
                                             reporting the results.
                                  An insurance sales office which is directed
           Agency                 by an agent, manager, independent agent, or
                                                company manager.
                                       A resource with economic value that a
                                         company owns or controls with the
           Assets
                                      expectation that it will provide future
                                                      benefit.

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Also known as a Statement of Financial
                                  Position. A statement of a company’s assets
                                  and liabilities provided for the benefit of
    Balance Sheet                   shareholders and regulators. It gives a
                                  snapshot at a specific point in time of the
                                   assets the company holds and how they have
                                                 been financed.
                                    Financial plan that serves as an estimate
           Budget
                                        of future cost, revenues or both.
                                   The largest amount of insurance available
                                   from a company. In a broader sense, it can
         Capacity
                                    refer to the largest amount of insurance
                                         available in the marketplace.
                                        The sum of money that is invested to
          Capital
                                                 generate proceeds.
                                   The provision of capital for a company, or
   Capitalisation                   the conversion of income or assets into
                                                    capital.
                                    A measure of the adequacy of an entity’s
  Capital Adequacy
                                  capital resources in relation to its risks.
                    A company owned solely or in large part by
 Captive Insurance one or more non- insurance entities for the
      Company         primary purpose of providing insurance
                         coverage to the owner or owners.
                                   Funds that can be readily spent or used to
            Cash
                                           meet current obligations.

                                       Printed on: Dec 22, 2021 / Location:
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An event, which causes a loss of
      Catastrophe
                                                extraordinary magnitude.
                                   A request for payment of a loss, which may
            Claim                     come under the terms of an insurance
                                                   contract.
                                    A certain percentage of premiums produced
       Commission                        that is received or paid out as
                                                 compensation by an insurer.
                                    An agreement by which an insurer agrees,
                                   for a consideration, to provide benefits,
         Contract                 reimburse losses or provide services for an
                                       insured. A ‘policy’ is the written
                                    statement of the terms of the contract.
                                   An opinion regarding the creditworthiness
                                     of an entity, a security or financial
                                   instrument, or an issuer of securities or
    Credit Rating
                                  financial instruments, using an established
                                      and defined ranking system of rating
                                                  categories.
                                  An obligation to repay a sum of money. More
                                    specifically, it is funds passed from a
                                      creditor to a debtor in exchange for
            Debt
                                     interest and a commitment to repay the
                                    principal in full on a specified date or
                                            over a specified period.

                                       Printed on: Dec 22, 2021 / Location:
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Spreading risk by constructing a portfolio
                                   that contains different investments, whose
                                    returns are relatively uncorrelated. The
  Diversification
                                    term also refers to companies which move
                                   into markets or products that bear little
                                   relation to ones they already operate in.
                                        The portion of a company’s after-tax
         Dividend                               earnings that is distributed
                                                      to shareholders.
                                        Equity is the holding or stake that
                                       shareholders have in a company. Equity
           Equity
                                       capital is raised by the issue of new
                                           shares or by retaining profit.
                                   A term used to describe the relationship,
                                  usually expressed as a percent or ratio, of
       Experience
                                  premiums to claims for a plan, coverage, or
                                       benefits for a stated time period.
                                   Exposure is the amount of risk the holder
                                   of an asset or security is faced with as a
                                     consequence of holding the security or
         Exposure
                                    asset. For an insurer, its exposure may
                                  also relate to the risk related to policies
                                                    issued.

                                       Printed on: Dec 22, 2021 / Location:
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Facultative reinsurance means reinsurance
                                  of individual risks by offer and acceptance
      Facultative
                                  wherein the reinsurer retains the “faculty”
                                     to accept or reject each risk offered.
       Financial                   The company’s ability to access additional
      Flexibility                         sources of capital funding.
                                     Presentation of financial data including
                                     balance sheets, income statements and
        Financial                  statements of cash flow, or any supporting
       Statements                  statement that is intended to communicate
                                   an entity’s financial position at a point
                                                    in time.
                                  A summary of all the expenditure and income
  Income Statement
                                        of a company over a set period.
                                  International local currency (International
                                     LC) ratings measure the likelihood of
                                        repayment in the currency of the
                                      jurisdiction in which the issuer is
   International
                                   domiciled. Therefore, the rating does not
  Scale Rating LC
                                   take into account the possibility that it
                                   will not be able to convert local currency
                                    into foreign currency or make transfers
                                        between sovereign jurisdictions.
         Interest                           Money paid for the use of money.

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The charge or the return on an asset
                                     or debt expressed as a percentage of the
    Interest Rate
                                    price or size of the asset or debt. It is
                                      usually expressed on an annual basis.
                                         The income generated by a company’s
 Investment Income
                                              portfolio of investments.
                                       A collection of investments held by an
       Investment
                                            individual investor or financial
        Portfolio
                                                      institution.
                                     All financial claims, debts or potential
      Liabilities                     losses incurred by an individual or an
                                                  organisation.
                                   The speed at which assets can be converted
                                     to cash. The ability of an insurer to
                                   convert its assets into cash to pay claims
                                    if necessary. Market liquidity refers to
        Liquidity
                                     the ease with which a security can be
                                  bought or sold quickly and in large volumes
                                   without substantially affecting the market
                                                     price.
                                        The happening of the event for which
            Loss
                                                  insurance pays.
                                  Volatility in the value of a security/asset
                                   due to movements in share prices, interest
      Market Risk
                                    rates, currencies, commodities or wider
                                               economic factors.

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Trading/operating profits after deducting
                                     the expenses detailed in the profit and
       Net Profit                         loss account such as interest,
                                      tax, depreciation, auditors’ fees and
                                                 directors’ fees.
                                     The amount of insurance that a ceding
    Net Retention                  company keeps for its own account and does
                                                             not reinsure.
                                   The risk of loss resulting from inadequate
                                    or failed internal processes, people or
  Operational Risk                   systems or from external events. This
                                  includes legal risk, but excludes strategic
                                          risk and reputational risk.
                                     Types of insurance, such as auto or home
                                      insurance, for individuals or families
   Personal Lines
                                          rather than for businesses or
                                                  organisations.
                                  The legal document issued by the company to
           Policy                     the policyholder, which outlines the
                                     conditions and terms of the insurance.
                                       The person in actual possession of an
     Policyholder
                                                 insurance policy.
                                   An organisation of insurers or reinsurers
                                   through which particular types of risk are
            Pool
                                     underwritten and premiums, losses and
                                  expenses are shared in agreed-upon amounts.

                                       Printed on: Dec 22, 2021 / Location:
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Preference or preferred shares entitle a
                                           holder to a first claim on
                                    any dividend paid by the company before
                                    payment is made on ordinary shares. Such
                                      dividends are normally linked to an
  Preference Share                interest rate and not determined by company
                                    profits. Preference shares are normally
                                       repayable at par value in the event
                                    of liquidation. They do not usually carry
                                     voting or pre-emptive rights. Preference
                                      shares can be redeemable or perpetual.
                                     The price of insurance protection for a
          Premium                    specified risk for a specified period of
                                                      time.
   Rating Horizon                                 The rating outlook period
                                   The resumption of coverage under a policy,
    Reinstatement
                                               which has lapsed.

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The practice whereby one party, called the
                                    Reinsurer, in consideration of a premium
                                    paid to him agrees to indemnify another
                                    party, called the Reinsured, for part or
                                   all of the liability assumed by the latter
      Reinsurance
                                      party under a policy or policies of
                                      insurance, which it has issued. The
                                        reinsured may be referred to as the
                                       Original or Primary Insurer, or Direct
                                      Writing Company, or the Ceding Company.
Salient Points of Accorded Rating

GCR affirms that a.) no part of the rating process was
influenced by any other business activities of the credit
rating agency; b.) the rating was based solely on the merits
of the rated entity, security or financial instrument being
rated; and c.) such rating was an independent evaluation of
the risks and merits of the rated entity, security or
financial instrument.

The credit rating has been disclosed to UAP Old Mutual Uganda
Insurance Limited. The rating above was solicited by, or on
behalf of, the rated entity, and therefore, GCR has been
compensated for the provision of the rating.

UAP Old Mutual Insurance Uganda Limited participated in the
rating process via face-to-face management meetings, and other
written correspondence. Furthermore, the quality of

                                       Printed on: Dec 22, 2021 / Location:
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                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
information received was considered adequate and has been
independently verified where possible. The information
received from UAP Old Mutual Insurance Uganda Limited and
other reliable third parties to accord the credit rating
included:

          Audited financial statements as at 31 December 2018;
          Four years of comparative audited financial statements
          to 31 December
          Full year budgeted financial statements for 2019;
          Reinsurance cover notes for 2019;
          Other relevant documents.

                                       Printed on: Dec 22, 2021 / Location:
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                     -strength-rating-at-aug-outlook-stable/ / Date of article: Sep 30, 2019
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