FY2021 Project to Promote Local Tourism Resources Hokkaido Block Strategies - Tourism Department, Hokkaido District Transport Bureau, Ministry of ...
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FY2021 Project to Promote Local Tourism Resources Hokkaido Block Strategies Tourism Department, Hokkaido District Transport Bureau, Ministry of Land, Infrastructure, Transport and Tourism October 1, 2020 The sunrise over Lake Toro
About the Project to Promote Local Tourism Resources ●The project encourages people overseas to visit Japan through widespread, flexible cooperations between entities that are highly knowledgeable about local tourism resources, such as local government bodies, tourism organizations and private companies (including transport companies) ●Knowledge and resources from JNTO (Japan National Tourism Organization) are used to build strategies for promoting local tourism resources that will appeal to overseas visitors, such as national parks and recognized cultural properties, to attract more overseas tourists to the regions Local tourism resources that can be used Examples of projects Promotional knowledge (1) National parks Local Digital marketing analysis (2) World Heritage Sites, Japan Heritage Sites, cultural govt properties recognized under the Act on Protection of Cultural bodies Collection of Properties, etc. data, etc. (3) Local tourism resources that are gaining appeal with Proposal people overseas through avenues such as social media of Execution A French journalist based in Japan Tourism covers Hokkaido's food culture projects of bodies Hokkaido District projects Transport Bureau Establishment of Private project policies Drafts of Adoption of projects companies project plans Trekking in Akan-Mashu Matsumae Castle, an Important White Path, Soya Hills National Park Cultural Property of Japan (Wakkanai City) Sales calls to travel companies in China (Japan Tourism Agency ) Categories and roles PDCA cycles ・Exhibits at events, the Tourism Expo, etc.; invitation of press ・Self-evaluations by District Transport Bureaus, project and travel companies; joint advertising; Internet exposure evaluations by external experts (websites/social media); overseas business talks; seminars; ・Use of JNTO's knowledge of promotional methods, reuse of overseas press conferences; Travel Mart; sales calls to travel data, application of results of digital marketing analysis companies, etc.; pure advertising; video production (max. 1/2) ・Production of print materials accompanying the above Areas for improvement in past projects, analysis results and projects (max. 1/3) knowledge can be incorporated into plans 1
Overall policy for promotions during and after the pandemic Overall policy Information on travel in each market during and after the pandemic We are publishing positive, forward-looking information, capitalizing on Hokkaido's "3 main brands" so that Hokkaido will be the first place overseas tourists visit after the pandemic ends. Hokkaido experienced a bad outbreak early in the pandemic, so we are working to make people feel confident about visiting Hokkaido through plenty of communication about our measures against COVID-19. We will create promotions in stages based on our best judgment of each market, taking into account factors such as the COVID-19 situation in Japan and the target countries, easing of border restrictions and public opinion and local communities' feelings about tourists from overseas. We will work with JNTO on this. Step 1 Step 2 Step 3 Travel Ongoing advisories to avoid going out Domestic travel resumes in Japan and target Tourists are allowed to enter Japan and travel restrictions, or traveling, countries. around the country. Communities are equipped to border both domestically and overseas Japan's border gradually reopens. and willing to accept tourists. restrictions, etc. Accurately ascertain the COVID-19 situation, border restrictions and travel restrictions in each market All Let people overseas know that it is safe to visit Japan (explain thorough precautions, etc.) Ongoing positive messages to Hokkaido fans via social media, etc. to remain engaged with them Approach for B to C Promote travel in Japan based on new travel trends that have arisen as a result of the pandemic Share information with businesses online and maintain and further build on strong connections with AGTs in target countries Approach for B to B Help businesses to develop travel products based on new travel trends that have arisen as a result of the pandemic Find out the latest situation in each market (COVID-19 situation, border restrictions, etc.) ・Recovery in travel demand Other ・New travel trends among local consumers ・Recovery of aviation routes Ascertain each market's specific situation and roll out promotions in stages The purpose of this is not to encourage people to visit Hokkaido right now but to get people excited about Hokkaido and about traveling here Notes in future and publish information that helps to build Hokkaido's brand. 2
Strategies: FY2021 Project to Promote Local Tourism Resources Hokkaido Block Strategies Strategy I Attract visitors by capitalizing on Hokkaido's 3 main brands Use ATWS2021 as an opportunity to build our brand as an adventure travel destination Position Hokkaido as a snow resort—promote the fact that we have some of the best powder snow in the world Appeal to foodies by promoting our fascinating food culture - both our great local food and the stories behind it Strategy II Take advantage of mega-events for multifaceted promotional initiatives Capitalize on interest in Japan due to the Tokyo 2020 Olympics and Paralympics to increase recognition of Hokkaido and get people interested in visiting An opportunity to revive tourism in Hokkaido by understanding how consumers Strategy III are thinking post-COVID-19 Share information on safety precautions that are taken by facilities and asked of members of the public based on market sensitivity Promote Hokkaido based on new travel trends that have arisen as a result of the pandemic Capture the modern luxury segment to expand economic ripple effect and strengthen branding Promote value and tourist attractions that people will come to Hokkaido especially to enjoy, to get tourists visiting more areas Awaken latent demand during off-peak seasons to make the lowest tourist numbers higher Strategy IV Roll out promotions based on level of interest in each market Interest Market Method USA, UK, Canada, France, Germany, In addition to market-specific promotions, use themes that will Increase recognition of Hokkaido, Latent India, Italy, Russia, Spain, Mexico, appeal to the target markets, such as adventure travel, to put centering on our 3 main brands Middle East Hokkaido on the map as a travel destination. Create an image of the Hokkaido brand in Thailand, Malaysia, Philippines, Share more information online to attract FITs. Create travel the minds of people who have never Growth Indonesia, Vietnam, China (outside products based on how people travel in each market. visited Japan to encourage them to travel Beijing, Shanghai and Guangdong) here China (Beijing, Shanghai, Guangdong), Appeal to repeat visitors to Japan with stronger web- and High Provide specific, practical information that Taiwan, South Korea, Hong Kong, social-media-based promotions to introduce areas they don't interest is new to travelers Singapore, Australia know about and gain demand for special purposes. 3
Strategy I: Adventure Travel HOKKAIDO (Attract visitors by capitalizing on Hokkaido's 3 main brands) Purpose Nature, activities and culture: building our adventure travel brand The adventure travel market is reported to be worth around 72 trillion yen*. We Incredible nature right on people's are capitalizing on the appeal Hokkaido holds for adventure travelers—such as doorsteps Hokkaido's unique culture and nature—and building a new brand by promoting multi- Wide variety of activities day tourism that incorporates local experiences and storytelling. Jomon, Ainu and Japanese culture *Source: The Adventure Travel Trade Association Method Make the most of the Adventure Travel World Summit (ATWS) 2021 being held in Hokkaido to strongly promote Hokkaido as an adventure travel destination Promotions with the Adventure Travel Trade Association (ATTA) Promotions with other ministries and agencies, local government bodies and the private sector (businesses, etc.) Promotions with Upopoy, a facility dedicated to celebrating and reviving Hokkaido's indigenous Ainu and Taking part in an activity Jomon cultures Respecting the environment and local cultures and contributing to sustainable tourism Adventure About adventure travel Travel This travel style is promoted by the Adventure Travel Trade Association, the only association of its kind in the world. Engaging Experiencing Established in 1990, the association has around 1,000 chapters in 100 countries around the world. In order to be considered with nature another culture adventure travel, an experience needs to have at least two of the following: engaging with nature, experiencing another culture or taking part in an activity. There is an enormous market, primarily in Europe and the Americas. This kind of travel takes place over multiple days, making it highly beneficial to local economies too. Soft types: 23 Hard types: 3 Other types: 8 ・Birdwatching ・Trekking ・Experiencing other ・Camping ・Mountain hiking and cultures ・Rafting, etc. climbing ・Local festivals ・Cave exploration, etc. ・Cruises, etc. Photo provided by Shiretoko Nature Cruise *This information was compiled by the Hokkaido District Transport Bureau from the UNWTO Global Report on Adventure Tourism 4
Strategy I: Powder Snow HOKKAIDO (Attract visitors by capitalizing on Hokkaido's 3 main brands) Purpose Promote the fact that we have some of the best powder snow in the world Appeal to skiers and snowboarders around the world by promoting our top World-class powder snow quality powder snow—some of the best in the world—and amazing ski Consistent snowfall every year conditions to build a global brand. Long seasons Method Altitudes that do not cause Use digital media to share specific, practical information such as the COVID-19 precautions being physical strain taken at each snow resort and details on facilities and lessons Share information in conjunction with the Project for the Creation of Snow Resorts Strengthen measures to capture the growing numbers of Chinese skiers in the leadup to the 2022 Beijing Winter Olympics As aviation routes resume, work with a wide range of affiliates, such as Hokkaido skiers, to promote Hokkaido as a whole Beginners Experts For markets where skiing and snowboarding is not an For markets with a lot of skiers, we aim to gain both new established hobby, promote skiing and snowboarding as an visitors and loyal repeat visitors by promoting the things that Method set us apart from competing areas overseas—the quality of out-of-the-ordinary experience with features such as snowshoeing and snowmobiles the snow, our excellent ski conditions and our delicious food. Travelers from areas with no snow Intermediate to expert skiers and snowboarders Target New/inexperienced skiers and snowboarders Themes for Enjoy playing in the snow Some of the best powder snow in the world promotions The fun of skiing and snowboarding, kids' lessons Incredible ski conditions, great après ski COVID-19 situation: COVID-19 situation: COVID-19 situation: Step 3 Main COVID-19 situation: Step 3 Steps 1 and 2 Steps 1 and 2 Appear at the Tourism Expo, promotions Appear at the Tourism Expo, Web-based marketing invite media, web-based Web-based marketing invite media and travel companies Digital promotions marketing Digital promotions Main Australia, USA, Germany, UK, Hong Kong, Singapore, China, Thailand, Malaysia, Taiwan, targets Canada, Russia, South Korea Philippines, Indonesia, Vietnam Market 5
Strategy I: Food Tourism HOKKAIDO (Attract visitors by capitalizing on Hokkaido's 3 main brands) Build a brand from the way our food adds to visitors' travel experience by reflecting Purpose local history, culture, etc. We aim to attract visitors to areas such as farming and fishing villages by Fresh, high-quality produce and seafood Wide range of dairy products and famous promoting elements of local food culture, such as the ingredients grown in Hokkaido's abundant natural areas and the story behind our food, such as unique local cooking confectionery methods and how they are influenced by the area's history, traditions and customs. Variety of Hokkaido sakes to enjoy with food Method Great regional foods Promote dishes/food culture according to level of interest in different markets and tastes by sharing compelling information through effective media and methods Share details of stringent sanitation and make the most of how Japanese food is known for being healthy Promote Hokkaido's alcoholic beverages such as wines, sakes, whiskeys and beers that pair well with local dishes Take measures to make sure local dishes are accessible to tourists who are vegetarian/vegan, have food allergies or have religious needs such as halal food for Muslims. Provide information on restaurants that meet these needs. (%) Top 5 greatest expectations before visiting Japan (all countries/regions, single answer) by year 2016 2017 2018 2019 Enjoying Japanese food Nature/scenic areas Shopping Hot springs Theme parks Source: Survey on trends in consumption among overseas visitors to Japan by the Japan Tourism Agency 6
Strategy II: Take advantage of mega-events for multifaceted promotional initiatives Capitalize on interest in Japan to increase recognition of Hokkaido and Purpose get people interested in visiting After being postponed this year, the Tokyo 2020 Olympics and Paralympics will be held next year, which will mean that the world's eyes will be on Japan. Some of the events, such as the men's and women's marathon, are scheduled to be held in Sapporo, which will be an excellent opportunity to boost recognition of Hokkaido as a destination among those interested in watching these events. We will actively promote Hokkaido as an appealing, easy travel destination among those involved in the events, each country's media, the spectators and overseas tourists who are there around that time. Method We will divide our campaign into phases—before, during and after—for greater effectiveness. In the leadup to the Olympics, we will share information that will get people interested in Sapporo, both as an event venue and as a tourism destination in general. During the Olympics, we will share ways to enjoy the area between events (accommodation, restaurants, shopping, etc.) and get representatives from each country's media to visit and promote Hokkaido. After the Olympics, we will create a system where we can keep the Olympic legacy and continue sharing information with the overseas tourists who visited. 7
Strategy III: An opportunity to revive tourism in Hokkaido by understanding how consumers are thinking post-COVID-19 Making people confident Share information on safety precautions that are taken by facilities about traveling and asked of members of the public based on market sensitivity Expectations of post-pandemic travel in Hokkaido (by country) Country/region No. 1 No. 2 No. 3 This June, the Development Bank of Japan surveyed South Korea Cultural activities Making tourist destinations All-encompassing people from Asia, Europe, the Americas and Australia who had 31.0% easier to get to measures against COVID- (n=42) 23.8% 19 traveled overseas about what they would expect from a post- 23.8% pandemic trip to Hokkaido. People in many markets focused Activities in nature All-encompassing measures Cultural activities on all-encompassing measures against COVID-19. People China 42.2% against COVID-19 25.8% hoping to visit Hokkaido tended to prioritize a strong response (n=128) 31.3% against COVID-19 more heavily than the average among all All-encompassing measures Taiwan against COVID-19 Activities in nature Cultural activities respondents and the respondents hoping to visit Japan in 34.7% 31.1% (n=167) 35.9% general. This is likely due to the bad outbreak that Hokkaido Activities in nature Affordable Japanese Affordable accommodation experienced early in the pandemic, and it will be important to Hong Kong (n=129) 38.0% restaurants: 33.3% 30.2% share information on safety precautions that are taken by facilities and asked of members of the public to get rid of that Thailand All-encompassing measures English/multilingual signage Activities in nature against COVID-19 26.3% 24.6% negative image. (n=179) 48.0% Low prices Affordable Japanese Affordable accommodation Areas that place importance on measures against COVID-19 (all/respondents Singapore hoping to visit Japan/respondents hoping to visit Hokkaido) 43.3% restaurants: 30.6% 27.6% (n=134) Malaysia Affordable Japanese Cultural activities All-encompassing measures Western-style hotels (luxury/comfort) restaurants: 32.7% 31.8% against COVID-19 (n=107) 31.8% Western-style hotels (basic Indonesia All-encompassing measures English/multilingual signage Affordable accommodation Outdoor event facilities facilities only) against COVID-19 34.9% 33.7% (n=86) 38.4% All-encompassing measures Outdoor event facilities Japanese-style inns (with USA Affordable accommodation English/multilingual signage against COVID-19 38.1% 23.8% hot spring) (n=21) 42.9% Shopping centers/ Japanese-style inns Australia All-encompassing measures Measures to avoid crowding Good high-end Japanese against COVID-19 outlet malls (without hot spring) 28.9% food: 26.3% (n=38) 28.9% UK Low prices Making tourist destinations Cultural activities Houses/apartment rented 30.8% easier to get to 26.9% Art galleries/museums from locals (n=26) 30.8% Amusement parks/theme parks Restaurants France English/multilingual signage Good high-end service: Making tourist destinations 31.8% 27.3% easier to get to Total People hoping People hoping to (n=22) 27.3% to visit Japan visit Hokkaido *Only the top 3 answers are shown *The USA, UK and France are shown as a reference as they are below n=29 *Source: Development Bank of Japan https://www.dbj.jp/topics/investigate/2020/html/20200916_202863.html 8
Strategy III: An opportunity to revive tourism in Hokkaido by understanding how consumers are thinking post-COVID-19 Change in travelers' Promote Hokkaido based on new travel trends that have arisen as a awareness result of the pandemic There is expected to be more interest in activities involving nature/the outdoors or wellness after the pandemic ends. This June, the Development Bank of Japan surveyed people from Asia, Europe, the Americas and Australia who had traveled overseas about what they would expect from a post-pandemic trip to Hokkaido. In addition to expecting ongoing attention to sanitation and all-encompassing measures against COVID-19, many respondents wanted the variety and quality of activities in nature to be expanded and improved, and tended to have a higher travel budget and be planning longer trips. We will therefore promote high-quality outdoor content and multi-day travel styles. Method Accurately assess the situation in each market using market data, surveys, etc. by the JNTO and private organizations Promote high-quality travel experiences for multi-day trips using strong themes and stories that will get people traveling Expectations of post-pandemic travel in Hokkaido How overseas travelers' budgets will be different after How the length of overseas travelers‘ stays will be different Continuation of all-encompassing the pandemic (respondents hoping to travel to Hokkaido) after the pandemic (respondents hoping to travel to Hokkaido) measures against COVID-19 (attention to hygiene, cleanliness, ■Somewhat lower ■Somewhat shorter sanitizing, etc.) ■Lower ■Shorter ■The same ■The same Expand and improve the variety and quality of activities in nature (skiing, cycling, fishing, etc.) Bigger range of affordable Japanese restaurants Bigger range of affordable accommodation Total Asia Europe, Americas (%) and Australia *Only the top 4 answers are shown Total (Asia, Europe, Americas and Australia) (n=1047) Total (Asia, Europe, Americas and Australia) (n=1047) *Source: Development Bank of Japan https://www.dbj.jp/topics/investigate/2020/html/20200916_202863.html 9
Strategy III: An opportunity to revive tourism in Hokkaido by understanding how consumers are thinking post-COVID-19 Strengthening Capture the modern luxury segment to expand economic ripple effect earning power and strengthen branding Inclination to travel overseas (all (Asia, Europe, Americas and Australia) by income level) In the survey conducted by the Development Bank of Japan this Low income (n=2013) June, people in the high income bracket were the most likely to travel overseas after the pandemic. For this reason, we will Medium income (n=2016) promote excitement and experiences that are only possible when traveling in Hokkaido, along with the unique stories Hokkaido has (activities in nature, history, culture, customs, etc.) to the growing High income (n=2092) base of tourists looking for modern luxury. We will closely tailor services to these tourists' needs and give them value for the money they are willing to spend. ■Highly likely ■Somewhat likely ■Somewhat unlikely ■Unlikely ■Unsure *Source: Development Bank of Japan https://www.dbj.jp/topics/investigate/2020/html/20200916_202863.html Growing The mindset of luxury travelers Method Classic Luxury Modern Luxury Trend ⇒Conventional luxury ⇒A new style of luxury Share authentic things in Hokkaido. Refine and promote (mainly people in their 50s and 60s) (mainly Millennials in their 20s and 30s) these as highly satisfying travel products with high-quality Wealth, power, status, glamour, Culture, origin, heritage, style, service. desire, consumption identity, authenticity, quality Reliably reach travelers looking for modern luxury through ⇒focus on trying new things, Values ⇒focus on perception by a balanced campaign targeting both BtoB and BtoC others/society experience over luxury, finding and what is familiar to them something that is meaningful to them About luxury travel and luxury travelers A survey by JNTO in FY2017 defined luxury travel as a trip where one High level of comfort Authentic experiences Needs when Exclusivity Eco-tourism traveling million yen or more is spent at the destination. Wealthy people who Best service Once-in-a-lifetime experiences engage in luxury travel and are the targets of luxury travel promotions are Status symbols Voluntourism defined as luxury travelers. Privacy Sustainability 10
Strategy III: An opportunity to revive tourism in Hokkaido by understanding how consumers are thinking post-COVID-19 Encourage travel Promote value and tourist attractions that people will come to Hokkaido in more areas especially to enjoy After the pandemic, it is likely that tourists will prefer destinations and attractions that are not too crowded, and solo travel will become even more popular. This will be a tailwind for our efforts to boost recognition of less well-known areas and get tourists into those areas. Effectively promote appealing tourist resources in regions such as eastern, northern and southern Hokkaido Roll out promotions with regional airports in Hokkaido Promote travel around various areas by making use of unlimited travel passes such as the Hokkaido Rail Pass, JR East-South Hokkaido Rail Pass and Hokkaido Budget Bus Pass Pay attention to the rising popularity of mobility services such as MaaS and promote their benefits for more convenient travel in Japan Promote the fact that the openness of Hokkaido provides plenty of freedom for road trips Northern ✈ Hokkaido Wakkanai 923,000 Okhotsk Airport Region Central 120,000 Hokkaido 5,480,000 ✈ ✈ Memanbetsu Airport Asahikawa Airport ✈ Kushiro/ Kushiro Airport Nemuro ✈ Region New Chitose Airport ✈ Tokachi 176,000 Obihiro Airport Region Southern Hokkaido 163,000 Target markets whose citizens can drive in Japan with an international ✈ driver's license, etc.: Taiwan, South Korea, Hong Kong, Singapore, 674,000 Hakodate Thailand, Malaysia, USA, Canada, Australia, UK, France, Germany, Philippines, India, Italy, Russia, Spain, Middle East (UAE, Turkey, Israel) Airport Total nights stayed by overseas visitors to Japan by area Source: Study on tourism in Hokkaido by the Hokkaido Government Department of Economic Affairs 11
Strategy III: An opportunity to revive tourism in Hokkaido by understanding how consumers are thinking post-COVID-19 Awaken latent demand during off-peak seasons to make the lowest Even out tourism tourist numbers higher Attract more tourists between March and June and between September and November, when there are fewer overseas tourists, so that tourism employees can work year-round. This will improve service standards. Target repeat visitors with value, tourist attractions and new content that will make them want to visit during off-peak seasons Tap into markets where there is an overlap between off-peak and peak-season travel Work together with areas outside Hokkaido to cover a wide area and promote the way tourists can experience multiple seasons on the same vacation Create content for seniors, who have time to travel during any season, travelers interested in the workation experiences offered by national parks, quasi-national parks, etc. and multi-day travelers Strengthen promotions for school trips to Japan and MICE (person-nights) (person-nights) 4,000,000 3,000,000 近畿運輸局管内 Kinki District Transport Bureau areas 北海道運輸局管内 Hokkaido District Transport Bureau areas 3,500,000 2,500,000 3,000,000 2,000,000 2,500,000 2,000,000 1,500,000 Hokkaido's bottom seasons 1,500,000 H29 2017 H30 1,000,000 2018 1,000,000 R1 2019 500,000 500,000 R2 2020 0 0 Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. 1月 2月 Mar. Jan. Feb. 3月 Apr. 4月 May 5月 June 6月 July 7月 Aug. 8月 Sept. 9月 10月11月12月 Oct. Nov. Dec. 1月 2月 3月 4月 5月 6月 7月 8月 9月 10月 11月 12月 Total number of visitors (overseas visitors only) staying in the areas covered by the Total number of visitors (including overseas visitors) staying in Hokkaido by month Hokkaido and Kinki District Transport Bureaus in 2019 Source: Statistical study on accommodation by the Japan Tourism Agency 12
Building businesses: A unique initiative to establish adventure travel in Hokkaido as a brand Overview of project ○With its unique culture and abundant nature, Hokkaido is particularly well poised as an adventure travel destination. We are promoting this brand through a comprehensive strategy including inviting media and appearing at ATWS (Adventure Travel World Summit) to increase recognition. Appearance at ATWS2019 Inviting media We invited members of the media, including those whom we We increased recognition of Hokkaido through various made contact with at ATWS2019, and invited them to try some of media outlets and discussed winter media coverage our adventure travel experiences, with the aim of promoting ■Theme: Adventure Travel Hokkaido: Harmony with nature and shared these experiences through the media coverage. prosperity is the way of the future ■Theme: WILD LIFE: The fascinating world of snow and ice . ■Date: February 6-15, 2020 ■Date: September 15-18, 2019 ■Invited: 1 photographer/blogger based in France ■Venue: Gothenburg, Sweden 1 member of an American travel company ■Booths: 1 networking table ■Areas covered: Kushiro City, Tsurui Village, Shibetsu Town, Shari Town, ■Attendees: 773 people from 72 countries ■Business talks Teshikaga Town, Koshimizu Town, Akkeshi Town, etc. ・PR through Hokkaido booth: 47 people from 43 companies ■Content covered: Birdwatching, ・Talks with travel companies and media: 13 people from 13 companies wakasagi smelt fishing, ・One-on-one talks with media: 5 people snowshoeing, canoeing, walking on the drift ice, Ainu culture ATWS attendees by region Oceania MENA Exposure on blog and Instagram Other ●Blogs Africa Posts: 2 (March 15 and April 12) Africa Exposure: 40,000 page views per month Equivalent to 200,000 yen in advertising Asia Europe ●Instagram South America Posts: 36 (March 22 onward) Exposure: 2,370 page views North America 13
Number of tourists in Hokkaido (real numbers) (unit: 10,000 people) (year) From From other From overseas prefecture Hokkaido Ratio of tourists in 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Hokkaido (2019) From Hokkaido 4,304 4,207 4,178 4,250 4,309 4,079 4,085 4,532 4,068 4,475 4,629 4,654 4,693 4,642 4,725 4,601 4,441 84.2% From other 606 589 584 600 578 559 529 521 487 544 565 569 577 594 606 607 592 11.2% prefecture From overseas 29 43 51 59 71 69 68 74 57 79 115 154 208 230 279 312 244 4.6% Total 4,939 4,839 4,813 4,909 4,958 4,707 4,682 5,127 4,612 5,098 5,310 5,377 5,477 5,466 5,610 5,520 5,277 100% Note: A simple comparison over time is not possible as a new surveying method was adopted in April 2010 (unit: 10,000 people) Source: Study on tourism in Hokkaido by the Hokkaido Government Department of Economic Affairs 14
Overseas tourists visiting Hokkaido (real numbers) 2018 Hokkaido Eastern Iburi earthquake Worsening of Japan-South Korea relations Relaxing of visa restrictions for (from July) (unit: 10,000 people) Expansion of tourism by Chinese visitor's visa individuals exemptions*1 Amendment of duty-free system COVID-19 Short-term visa exemptions for (from Relaxing of visa system for visitors from Thailand and February) Expo 2005 Aichi, Japan Malaysia tourism by Chinese individuals Designation of Shiretoko as Relaxing of visa a World Natural Heritage Site restrictions for ASEAN tourists G8 Hokkaido Toyako Visas provided to Chinese nationals Summit from all areas of China Relaxing of visa system for tourism by Chinese Introduction of visa system for individuals Short-term visa exemptions for visitors tourism by Chinese individuals (multi-visa now supplied) from Taiwan and South Korea Swine flu pandemic Visas provided to Chinese nationals VJC becomes more advanced from more areas of China and targeted Senkaku Islands dispute Short-term visa exemptions for visitors from Hong Kong Great East Japan Earthquake on March 11, 2011 Visit Japan First meeting between Japanese, Campaign Chinese and South Korean Global recession and tourism ministers (Kushiro, etc.) starts high yen SARS pandemic Taiwan South China Hong Singapore Thailand Malaysia Australia Other Total Korea Kong Note: A simple comparison over time is not possible as a new surveying method was adopted in April 2010 (year) Source: Study on tourism in Hokkaido by the Hokkaido Government Department of *1 Visa exemptions were granted to tourists from the Philippines and Vietnam from November 20, 2014 and to tourists from Indonesia from December 1, 2014 Economic Affairs 15
Overseas tourists visiting Hokkaido by country/region (FY2019) Australia Russia Unknown/Other 55,000 (2.2%) 8,000 170,000 (0.3%) (7.0%) Canada 19,000 (0.8%) China USA 594,000 104,000 (24.3%) (4.3%) North Singapore America 72,000 (2.9%) 123,000 (5.0%) Malaysia Total 107,000 (4.4%) Hong Kong 2,442,000 178,000 (7.3%) (FY2019) Asia Thailand 211,000 2,087,000 (85.5%) Taiwan (8.6%) 489,000 (20.0%) South Korea 437,000 (17.9%) Source: Study on tourism in Hokkaido by the Hokkaido Government Department of Economic Affairs 16
Structural issue of tourism in Hokkaido: concentration of tourists in central Hokkaido In FY2019, there was a total of 7,536,000 overseas visitors (all of Hokkaido) Northern Hokkaido Okhotsk 12.2% Region 923,000 1.6% Central 120,000 Hokkaido 72.7% 5,480,000 Kushiro/Nemuro Region Tokachi 2.3% Region 176,000 Southern 2.2% Hokkaido 163,000 8.9% 674,000 •Overseas tourism in Hokkaido is concentrated in central Hokkaido •In order for local economies to thrive, we need to get tourists into other areas too Source: Study on tourism in Hokkaido by the Hokkaido Government Department of Economic Affairs 17
Total nights stayed by overseas visitors to Japan by District Transport Bureau 2019: Total of 115,660,000 overseas visitors (all of Japan) 2018: Total of 94,280,000 overseas visitors (all of Japan) 2017: Total of 79,690,000 overseas visitors (all of Japan) 2017 2018 2019 Hokkaido 9.7% 8.8% 7.6% 2017 2018 2019 Okinawa 2017 2018 2019 7,700,000 8,340,000 8,810,000 person- person- person- 5.8% 6.6% 6.7% nights nights nights 4,620,000 6,200,000 7,750,000 person- person- person- 2017 2018 2019 2017 2018 2019 Hokuriku-Shin'etsu Tohoku nights nights nights 3.4% 3.4% 2.9% 1.3% 1.6% 1.6% 1,070,000 1,470,000 1,850,000 2,670,000 3,210,000 3,400,000 person- person- person- person- person- person- nights nights nights nights nights nights 2017 2018 2019 2017 2018 2019 Kanto 35.7% 35.1% 35.0% Kinki 24.8% 25.6% 28.5% 28,410,000 33,120,000 40,540,000 person- person- person- 19,780,000 24,090,000 32,940,000 nights nights nights person-nights person-nights person-nights 2017 2018 2019 2017 2018 2019 Chugoku 2.1% 2.2% 1.9% Chubu 6.8% 6.9% 7.2% 1,670,000 2,100,000 2,200,000 person- person- person- 5,420,000 6,540,000 8,270,000 nights nights nights person- person- person- nights nights nights 2017 2018 2019 Shikoku 2017 2018 2019 1.1% 1.0% 1.1% Source: Statistical study on tourist Kyushu 9.4% 8.7% 7.5% 840,000 970,000 1,220,000 accommodation by the Japan 7,510,000 8,230,000 8,680,000 person- person- person- nights nights nights Tourism Agency person- person- person- nights nights nights 18
Car rentals by overseas visitors to Hokkaido Car rentals by overseas visitors to Hokkaido (Rentals) Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. Car rentals by overseas visitors to Hokkaido by country and region Other Asian countries Other Asian Other Asian countries countries Australia Hong Other Other 2% Other Kong Australia Australia USA USA USA Europe South Malaysia Taiwan Europe Korea Malaysia Europe Malaysia Thailand Singapore Singapore South South Korea Korea Singapore Thailand Hong Thailand Kong Taiwan Taiwan Hong Kong Source: Hokkaido Rent-A-Car Association Note: These figures were compiled from the figures supplied by the Sapporo, Asahikawa, Hakodate, Kushiro, Obihiro and Kitami car rental associations. 19
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