FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na

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FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
FAQ
FREQUENTLY ASKED QUESTIONS
  Engaging together towards an educated Namibia
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
WHO WE ARE
The Namibia Students Financial Assistance             The focus of our leadership is on serving
Fund was established in 1997 aimed at                 our key stakeholders effectively wherever
financially assisting Namibian students to            they need services. Students are our main
further their studies and careers through             beneficiaries and we aim to deliver and
approved higher educational institu-                  efficiently executive our responsibilities in
tions. Such financial assistance is provided          providing financial assistance to all eligible
through loans, grants and scholarships.               Namibians.

VISION                                                MISSION
To be a sustainable institution,                      We provide Financial assistance to eli-
equtably providing financial assistance               gible Namibians to access Vocational
to contribute to the development of                   and Higher Education and Training.
Namibias human capital.

STRATEGIC OBJECTIVES
1. Provide financial assistance to
all eligible Namibians

2. Optimize Loan Book Improve
Recovery

3. Improve Process Innefficiencies

4. Ensure financial sustainability
and Good Governnance

5. Invest in Our People

                NSFAF Beneficiary: Victoria
                Absalom is a final year law student
                in Law, and aims to pursue her
                Master’s Degree next year. She
                commends the NSFAF for the
                financial support provided to
                her during her undeergraduate
                studies.
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
MOST FREQUENTLY ASKED
QUESTIONS ABOUT FINANCIAL
ASSISTANCE OFFERED BY NSFAF:
1. What types of financial assistance            5. How do students apply for financial
are offered by the Namibia Students              assistance?
Financial Assistance Fund (NSFAF)?               31st March each year. Applications
The Fund offers the following types of           submitted after the closing date will not be
Financial Assistance:                            considered.

A. Student loans:                                6. How do students apply for financial
This financial assistance covers tuition         assistance?
fees, transportation, textbooks and              Through an applicable application tile on
accommodation. The loan is repayable to          NSFAF website (www.nsfaf.fund).
the Fund upon completion of study and
secured employment.                              7. What documents are needed when
                                                 applying for financial assistance?
B. Scholarships:                                 Certified copies of the following are
A scholarship can be granted on full or          required:
partial basis and is non-repayable.              • Namibian citizenship
                                                 • Full birth certificate
For a full scholarship the Fund will cover       • Namibian Identity Card (ID)
full tuition, registration fees, textbooks and   • Grade 12 Statement of results
living expenses.                                 • ID of parents/guardians
                                                 • Proof of parental income. In the
For a partial scholarship the Fund will              absence of proof of income or if
cover full tuition, registration fees and            unemployed, a sworn declaration must
textbooks. Living expenses should be                 be made before a Commissioner of
catered from a different source.                     Oaths by parent(s) or guardian(s)
                                                     themselves. This requirement is only
2. When do I apply for financial                     for financial assistance purposes and
assistance with the Fund?                            has nothing to do with matter of
Between December and March each year.                maintenance.
                                                 • Proof of income for employed
3. Where can I obtain the application                applicants.
information should I be interested in            • Proof of admission or registration
applying?                                            from Institutions of Higher Learning
NSFAF website (www.nsfaf.fund) as                    / VTCs.
well on distributed brochures and flyers         • Offer letters or notice of provisional
available at 14 regional offices country-            admission for studies at foreign or
wide. Mobile teams will visit different              SADC institutions.
centres between December and March to            • Mature age entry certificate. This is
assist potential applicants.                         only applicable to students at local
                                                     Institutions of Higher Learning.
4. When is the closing date for
submission of application forms?
31st March each year. Applications
submitted after the closing date will not be
considered.
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
8. What are the minimum                      11. When can students expect to be
requirements to qualify for financial        informed about the outcome of their
assistance at local and international        applications?
institutions?                                Between January and August each year.
• 25 points in Grade 12 in five subjects,
     with an F symbol in English in          12. What is the selection procedure
     Namibia.                                for students applying for Vocational
• 30 points in Grade 12 in five subjects,    Education and Training?
     with an E symbol or better in English   Students registered with a recognized VTC
     for study at Regional / International   are automatically funded.
     institution.
• 35 points in Grade 12 in five subjects,    13. Can I qualify for financial
     with an E symbol or better in English   assistance if I want to continue
     for study towards Engineering and       with my degree immediately after
     Medicine at Regional / International    completing my diploma?
     institution.                            Yes, provided that one meets the NSFAF
• Post-Grade 12 qualification evaluated      requirements and the programme of
     at NQF Level 5 with 20 points in        study is in line with the diploma that was
     Grade 12 in five subjects, with an F    previously funded.
     symbol in English.
• 22 points in six subjects at Grade         No, if the programme of study is not in line
     10 level for vocational training        with the previous qualification. In such a
     programme.                              case, students are required to apply afresh
• Mature age entry certificate and 23        for financial assistance for the new degree
     of age.                                 programme.

9. At which international institutions       14. When can I apply for the
of higher learning can I apply to            postgraduate financial assistance?
obtain funding?                              Between December and March each year.
NQA accredited local and international
institutions of higher learning. However,    15. Can I qualify for financial
NSFAF only recognizes the following          assistance if I want to continue with
institutions of higher learning in the       postgraduate studies immediately
following countries:                         after completing my undergraduate
                                             degree?
Russia: Peoples’ Friendship University,      Yes, provided that you meet all
First Moscow State Medical University and    requirements for funding and the
Saint Petersburg Engineering Academy,        programme of study is in line with the
Ukraine: O.O. Bogomolets National            undergraduate field that was previously
Medical University, Vinnitsa National        funded.
Medical University and Kharkiv National
Medical University,                          16. Which are the priority fields of
India: JSS University and Oxford Nursing     study for different levels of studies?
College.                                     Yes, provided that you meet all
China: Only for postgraduate and             requirements for funding and the
research students.                           programme of study is in line with the
                                             undergraduate field that was previously
10. How do I know whether I have             funded.
been awarded financial assistance or
not?
Notification through SMS and email.
Please ensure that you provide valid
cellular phone number and email address.
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
17. Which are the priority fields of        financial assistance. The list below was
study for different levels of studies?      approved by the Minister of Higher
Priority Field of studies are published     education for 2017 and will be updated for
annually for the purpose of granting        the 2018 application.

PRIORITY FIELD OF STUDY AT
UNDERGRADUATE LEVEL

HIGH PRIORITY                   MEDIUM PRIORITY             LOW PRIORITY
FIELDS                          FIELDS                      FIELDS
Education:                      Engineering:                Law
Early Childhood                 Mechanical
Pre-Primary                     Electrical
Science Education:              Electronic
Mathematics                     Civil
Physical Sciences               Mining
Secondary Education             Computing and Commu-
TVET Instructor                 nications
Agriculture/Fisheries includ-   Computer Sciences and       Environmental Sciences
ing                             Technology                  Sport Sciences
Crop and livestock              Software design and         Coaching
Marine Biology                  development
Food Science and Technology     Hardware and Networking
Agriculture/Fisheries Tech-     Data Management and
nologies                        Cyber-Security

Quantity Surveying              Applied Sciences            Innovation Management
                                Statistics                  Research Management
                                Mathematics
                                Robotics and Automation
                                Mechatronics
Forensics
Criminology
Architecture                    Land Management and         Office Administration
                                Surveying
                                Forestry

Tourism and Hospitality         Management Science:         Public Administration/
Logistics                       Financial Management        Management
                                and Accounting              Personnel or Human Re-
                                Operational and Strategic   sources Management
                                Management
                                Governance and Leader-
                                ship
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
Information Sciences:                                      Chemical Sciences
Librarians
Archivist
Hydrology and Water Man-       Health Sciences:            Urban and Rural Planning
agement                        Medicine
                               Pharmacy
                               Dentistry
                               Nursing
                               Allied Health Sciences
                               Psychology
                               Social Work
                               Pilots

PRIORITY FIELD OF STUDY AT
POSTGRADUATE LEVEL
HIGH PRIORITY                  MEDIUM PRIORITY             LOW PRIORITY
FIELDS                         FIELDS                      FIELDS
Education:                     Engineering:                Law
Early Childhood                Mechanical, Electrical,     Valuation
Science Education, Mathemat-   Electronic
ics, Physical Sciences         Civil and Structural
Secondary Education            Mining
                               Computing and Commu-
                               nications
Agriculture                    Computer Sciences and       Environmental Sciences
Veterinary Sciences            Technology                  Sport Sciences
Food Science and Technology    Satellite Science and       Coaching
                               Technology                  Physical Education
                               Software Design and
                               Development
                               Data Management and
                               Cyber-Security
Actuarial Sciences                                         Forestry
Forensic Phycology             Land Management and         Office Administration
                               Surveying
Health Sciences                Management Sciences         Public Administration/
Paediatric Surgery             Chartered Financial Ac-     Management
Pathology                      counting                    Personnel or Human Re-
                               Operational and Strategic   sources Management
                               Management
                               Governance and Leader-
                               ship
Indigenous Knowledge                                       Chemical Sciences
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
Tourism and Hospitality        Health Sciences            Urban and Rural Planning
                               Pharmacy
                               Nursing
                               Allied Health Science
Forensics                      Psychology
                               Social Work
Hydrology and Water Man-                                  Disaster Management
agement
                                                          Climate Research

PRIORITY FIELD OF STUDY AT VOCATIONAL
EDUCATION AND TRAINING

HIGH PRIORITY FIELDS                    LOW PRIORITY FIELDS
                                        (VOCATIONAL TRAINING)
Diesel/Petrol Mechanics
Electrician                             Welding and Coded Welding
Crane, Hoist and Lift Operator          General Construction (Bricklaying/
Heavy Plant Operator                    Plastering)
Hospitality and Culinary Arts           Forklift Driving
Travel and Tourism (Hospitality)        Carpentry/Joinery
Spray Painting                          Boiler Maker
Auto-Mechanics                          Painters
Mine Surveying                          Fitter and Turner
Logistics                               Engineering
IT Security                             Food Production
Manufacturing: Joinery and              Construction Carpentry
Cabinet Making                          Road and Transport
Boil Maker                              Construction Management
Metal Fabrication                       Sport Management
Verti-Culture (Making wine)             Environmental Education and
Agriculture                             Protection
Clothing Production                     Plumbing Technology
Art and Design                          Industrial Engineering
Music                                   Computer Aided Design
Game Technology                         Computer Maintenance
Electrical Construction (light/         Cyber-Security
current/heave current)
Wood Technology and Wood
Production
Engineering
Three-Dimension Design
Welding Engineering
Water Engineering
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
18. When does NSFAF effect                   cannot find employment, he/she may
payments at institutions of higher           postpone repayment by notifying NSFAF
learning?                                    in writing.
On submission of proof of registration,
a certified copy of the previous year’s      25. When must I start repaying my
academic records and receipt of a valid      student loan?
invoice from the institution of high         What is the process of paying back a loan?
learning.                                    • Complete contact details, indicating
                                                 postal and residential addresses
19. Will the fund pay for my studies if          including actual and permanent
I have failed an academic year?                  residence;
No, the fund does not pay for repetition,    • Details of his/her employer and
but will re-activate the funding once one        employment status;
has progressed and submitted proof to that   • Student’s consent to the Loan/Grant
effect.                                          agreement for loan deductions after
                                                 the completion or cancellation of
20. Will I be able to change the                 studies;
course or the institution of higher          • Any change in contact details,
learning after I have submitted the              employment status and details of his/
proof of registration?                           her employer.
Yes, provided that your application for
change is approved.

21. What happens in a case where
my academic cost is higher than the
amount awarded—will the Fund cover
the difference?
No, NSFAF will only cover the amount as
per approved rates and as indicated on the
award letter. Students should find other
means to cover the shortfall.

22. If I have a loan/grant or I’m on a
NSFAF scholarship, studying abroad,
and my course requires me to do
an internship back at home, will the                           “After commencing my Bachelor’s
                                                               Degree, the funds financial
Fund cover my travelling expenses?                             assistance the burden on my
A return flight ticket may be issued,                          parents and contributed to my
provided that such internship is an                            performance as a student. I rested
integral part of the curriculum leading to                     easy knowing that my tuition fees
graduation.                                                    and other related expenses were
                                                               taken care of by the NSFAF!”

23. Do beneficiaries have to pay the                           - PETRUS SHOOPALA
money back after completing their
studies?
All loans are repayable upon completion
and gainfully employed.

24. When must I start repaying my
student loan?
Within six months of completing studies
and secure employment. If a student
FAQ FREQUENTLY ASKED QUESTIONS - Engaging together towards an educated Namibia - nsfaf.na
FAQS - REPAYMENT
1. Do students have to pay the money         4. How often do you send Loan
back after completing their studies?         statement?
Yes, if it was a loan. For the Income        Statements are send via emails once each
Contingent Loan, the repayments start        month.
when the individual is employed. By paying
back your NSFAF study loan, you are          5. What are the modes of repayment?
paying it so that the Fund will be able to   Direct Bank Deposits
assist someone else who needs it just as     Salary Deductions
much as you did.                             Electronic Funds Transfer
                                             Debit Orders
2. When am I expected to repay my
student loan?                                BANK DETAILS:
• The time required to start repaying        Account Name: NSFAF
    is within six months of completing       Account number: 800 484 589 4
    studies. If a student cannot find        Branch Code: 482 172
    employment, it is possible to postpone   Bank Name: Bank Windhoek
    repayment; in such a case, the request
    for postponement of repayment must       6. How do I pay my loan from abroad?
    be made to the Board of NSFAF in         If the beneficiary resides abroad, he/she
    writing.                                 can pay by Electronic Funds Transfer into
• Immediately once the beneficiary has       NSFAF Recovery Account and email
    secured employment and earning a         proof of payments to the respective
    taxable amount                           consultant dealing with his or her account.
• When the student has not completed
    their studies and thus committed         7. What happens if I default?
    breach of contract                       The loan is charged a compounded
                                             interest. Therefore when one defaults they
3. What is the process of paying back        suffer a compound interest charged on the
a loan?                                      account.
The student must consult with NSFAF
and provide the Fund with the following      8. Can you clear in one instalment?
information:                                 Yes, One can make the loan settlement at
                                             an instalment procedure.
•   Complete contact details, indicating
    postal and residential addresses         9. Does NSFAF charge ledger fees?
    including actual and permanent           There are no ledger fees charged on all
    residence;                               NSFAF student loans.
•   Details of his/her employer and
    employment status;                       10. What happens when I clear my
•   Student’s consent to the Loan/Grant      loan?
    agreement for loan deductions after      You will be issued with a Redeemed Letter/
    the completion or cancellation of        certificate of clearance.
    studies;
•   Any change in contact details,           11. What happens if I overpay?
    employment status and details of his/    You will be issued with a Redeemed Letter/
    her employer.                            certificate of clearance.
•   Also Refer to NSFAF Student Loans
    Repayment Guide
12. What happens if I overpay?                18. When am I eligible to apply for
NSFAF can waive the loan upon request         suspensions of loan repayment?
from your next of kin. The request should
be in writing and substantiated with a        •    When the debtor’s annual earnings fall
certified copy of the death certificate.           below a taxable income threshold.
                                              • When the debtor becomes
13. What happens if I change                       unemployed.
employers?                                    • When the debtor becomes
If the beneficiary was paying through              incapacitated due to medical
employer’s deduction, a new arrangement            conditions.
can be made with the new employer for         • When the debtor dies.
the salary deduction to continue. If the      • When debtor goes for further studies
beneficiary was paying through other               without an income. t
methods like direct deposit, debit orders     • o kee
and EFT the payment shall continue until      Remember: It is your legal responsibility
the loan is redeemed.                         to keep in touch with NSFAF and to
                                              inform us of any change of address and
14. Loans are not recoverable after six       payment.change of address.
years. Is it applicable in your case?
Loans are recoverable as long as the debtor   For more information, contact us at
did not raise a case of prescription. The     Tel: +264 61 445 811/2/4/5
Prescription Act states 15 years in respect   Email:
of any debt owed to the state and arising     tribesmen@profileinvestments.com.na
out of an advance or loan of money from
the date the loan become payable. Any
other loan of money prescribes after 3
years.

15. How do you determine the
monthly deduction rate?
There is currently no enforcement policy
for a minimum monthly deduction.
However, we encourage the debtor to pay
an amount covering a portion of the loan
capital and interest charged per month.
For example if the interest charged on an
account is NAD 250, we will encourage
the person to pay a minimum of NAD
500 towards loan recovery.
                                                  “I would like to thank the Namibia
16. Does my employer need authority               Students Financial Assistance
from me to make loan deductions?                  Fund (NSFAF) for paying for my
Yes, your employer can only do deductions         studies and helping me to study
with the consent of the employee.                 towards becoming a lawyer!”

                                                  - EMILIA MULUNGA
17. My employer stopped deductions
from my pay what do I do in this
case?
Loan repayment is your responsibility.
Please keep track of your repayment until
completion.
REGIONAL OFFICES
                      CONTACT DETAILS
OMAHEKE                             OTJOZONDJUPA                         KAVANGO WEST
Ms. Johanna Araes                   Ms. Rhiana Hoebes                    Mr. Josef Homateni Nangolo
Johanna.Araes@nsfaf.na              Rhiana.Hoebes@nsfaf.na               Joseph.Nangolo@nsfaf.na
Omaheke Regional Council            Otjozondjupa Regional Council        Rundu Teachers Resource Centre
Directorate of Education            Directorate of Education             Dr Romanus Kamupngu Street
Cnr President & Kameelboom          Otjozondjupa                         P/Bag 2143, Rundu
Street                              P/Bag 2618, Otjiwarongo              Tel: 066-255936, Fax: 066-255814
1st Office Block                    Tel: 067-308009, Cel: 0811495788,
P/Bag 2004, Gobabis                 Fax: 067-304871                      ZAMBEZI
Cel: 0811665524, Fax: 062-577600                                         Mr. Romeo Simataa
                                    ERONGO                               Romeo.simataa@nsfaf.na
HARDAP                              Mr. Vincent Nakuta                   Zambezi Regional Council
Mr. Nico A. Isaaks                  Vincent.Nakuta@nsfaf.na              Soweto Street
Nico.Isaacks@nsfaf.na               Erongo Regional Council              Katima Mulilo Circuit
Hardap Regional Council             Directorate of Education             P. O. Box 81, Katima Mulilo
Directorate of Education            Tobias Hainyeko Street               Tel: 066-252448, Fax: 066-255814
Dr. Sam Nujoma Avenue               P/Bag 5024, Swakopmund
Special Education Office Block      Tel: 064-4105167, Cel: 0811495410,   KUNENE
(Middle Office Block)               Fax: 064-4105158                     Ms. Linda Haipinge
P/Bag 2122, Mariental                                                    Linda.Haipinge@nsfaf.na
Tel: 063-245733, Cel: 0811664532,   OMUSATI                              Kunene Regional Council
Fax: 0886557183                     Ms. Johanna Munyandi                 Directorate of Education
                                    Johanna.Munyandi@nsfaf.na            P/Bag 2007, Khorixas
OSHANA                              Omusati Regional Council             Tel: 067-305000, Cel: 0811665240,
Mr. Warde Warde                     Directorate of Education             Fax: 067-332226
Warde.Warde@nsfaf.na                P/Bag 529, Outapi
Ongwediva Teachers Resource         Tel: 065-251700, Cel: 0811665907,    KHOMAS
Centre                              Fax: 065-251722                      Mr. Stanley Mbatira
Hifikepunye Pohamba Campus                                               Stanley.Mbatira@nsfaf.na
Oshakati Main Road (B1 Road)        //KARAS                              NSFAF
P/Bag 5550, Oshakati                Ms. Denise Kamolokamwe               Werner List Street
Tel: 065-230057, Cel: 0813052607,   Denise.Kamolokamwe@nsfaf.na          Gutenberg Platz (Ground Floor)
Fax: 065-230035                     //Kharas Regional Council            P.O. Box 23053, Windhoek
                                    Directorate of Education             Tel: 061-420600, Cel: 0811664681,
OSHIKOTO                            Wheeler Street                       Fax: 061-233940
Mr. Augustino Immanuel              P/Bag 2160, Keetmanshoop
Immanuel.Augustino@nsfaf.na         Tel: 063-227072, Cel: 0811495438,
Oshikoto Regional Council           Fax: 063-227071
Directorate of Education
Simataa Street                      KAVANGO EAST
P/Bag 2028, Ondangwa                Mr. Josef Homateni Nangolo
Cel: 0811665454, Cel: 0812262317,   Joseph.Nangolo@nsfaf.na
Fax: 065-281965                     Rundu Teachers Resource Centre
                                    Dr Romanus Kamupngu Street
OHANGWENA                           P/Bag 2143, Rundu
Mr. Erkki Mengela                   Tel: 066-255936, Fax: 066-255814
Erkki.Mengela@nsfaf.na
Ohangwena Regional Council
Directorate of Education
P/Bag 88005, Eenhana
Cel: 0811252372, Fax: 065-29054
“I used my stipend provided by
the NSFAF to study short courses
and improve my employability!”

- SIMON IYAMBO
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