FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20

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FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
FORUM  THE

             The Journal of the British
                Muslim charity sector

ISSUE 2, WINTER 2019/20
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
We know that organisations like yours need prompt,
practical, cost-effective solutions, delivered with
an understanding of how Islam plays a factor in
your decisions.
We are specialist charity and not-for-profit lawyers.
Our faith-based team works with Muslim charities,
not-for-profits and educational institutions
nationally and internationally. Our specialised
legal expertise and deep knowledge of Islam

                                                         “
means we are perfectly placed to help your
organisation. Our advice includes:
• Regulatory compliance (e.g. Charity
  Commission, HMRC and Ofsted)

                                                         You are in
• Constitutional and governance advice,
  including advising on internal disputes

                                                         good hands
• Fundraising and investment
  (including Zakat and Waqf funds)
• Safeguarding
• Equality Act issues                                    with Augustus,
• Employment and immigration
                                                         masha Allah.

                                                                    ”
  advice for Imams, volunteers
  and staff
• Property and development advice
  and advising on property disputes
  for mosques and Muslim charities

To find out more contact Augustus Della-Porta, Partner
in our Charity and Social Enterprise department, who
leads our work with Muslim charities

a.della-porta@bateswells.co.uk
020 7551 7607
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Contents

5    Chief Executive Foreword
     Fadi Itani
                                                Our second edition of ‘The Forum’ continues the discourse
                                                started in the inaugural edition from Summer 2019. We take
                                                a closer look at some of the more difficult conversations we

6
     Aligning Muslim charities’ work with the   need to have including; administrative costs, addressing needs
     UN Sustainable Development Goals           in the UK and learning points from the Charity Commission’s
                                                investigations into Muslim charities.
     Iqbal Asaria

 7   Why administrative costs are necessary
     Tufail Hussain                             Acknowledgements
 9   Wrap up - Human Appeal’s UK project
     Abid Shah
                                                MCF has a dedicated team of staff and volunteers, all of
                                                whom contributed to the production of this journal includ-
                                                ing; Dr Atif Imtiaz, Fadi Itani, Anas Abu, Salma Begum, Saba

10   Addressing issues at home: British
     Mosque case studies
     Hassan Joudi
                                                Mughal and Francesca Floris. ​

                                                We value your feedback and invite you to consider proposing
                                                contributions for the next edition of The Forum. Contact us via:

11
     An examination of the inquiries            info@muslimcharitiesforum.org.uk or call one of the team on
     conducted on British Muslim charities by   0203 096 1983
     the Charity Commission
     Dr. Atif Imtiaz                            Readers are encouraged to quote and reproduce materials
                                                from this publication with due acknowledgement to the
                                                Muslim Charities Forum as copyright holders. We also request
14
     Reflections on serving as Chair of the
     IDC                                        a copy of the publication is shared with us.
     Stephen Twigg                              © Muslim Charities Forum, 2020

15   Leading the way
     Asif Aziz

16
     On mergers between charities
     Alex Skailes

17   A good neighbour is better than a bag
     of money
     Matthew Geraghty

18   Challenging falsehoods in the media
     Helena Shipman

19
     How the Beacon Programme is helping
     smaller charity Chairs
     Isabel Locke

20   Waqf and charity law
     Augustus Della-Porta

21   Learning first-hand about the sector
     Francesca Floris
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Stronger Together
The Muslim Charities Forum, founded in 2007, is the network of
British Muslim charities dedicated to working for social good both at
home in the UK and abroad.
Our role is to collectively improve our accountability, transparency and efficiency as a sector – to
contribute to a more just and sustainable world. The Muslim charity sector has remarkable potential
and has already done phenomenal work – it is now, more than ever before, imperative that we work
together, combining skills and lifting each other up. Ultimately, our vision is to see British Muslim
charities taking a central role in moving towards building a more just and sustainable world. Join the
forum for visibility – influence – networking – training – knowledge exchange – representation

To request an application form or to find out more about how to become a member, call us on
0203 096 1983 or email info@muslimcharitiesforum.org.uk

              We Support                                             Our members are united by a collective set of
                                                                     values, rooted in our shared Islamic faith.
              We support MCF members to enhance their
              capabilities, accountability, improve efficiency and   Our values are:
              ultimately to have a greater impact. We do this
              through delivering training, facilitating discussion
              forums, producing resources, collaborating on                 Accountability
              joint projects and celebrating successes.

                                                                            Effectiveness
              We Connect
              We connect our membership to share skills,
              knowledge, experience and to mobilize resources.
                                                                            Excellence
              Our connected membership creates space to
              debate issues, engage with the wider sector                   Humanity
              including policymakers, governmental bodies and
              research institutions.
                                                                            Transparency
              We Represent
              We represent and project our membership
              through a data-driven, self-confident, collective
              voice on big debates. We showcase our member’s
              achievements and represent a strong united voice
              for the British Muslim charity sector.

  Our membership includes
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
It is time to start
investing in our future
FADI ITANI

                     n our second issue of         Whilst we, as a sector and community,           the areas mentioned earlier. This not only

      I
                     the Muslim charitable         work tirelessly trying to uphold this right,    affects the future of our sector; it is costing
                     sector’s first ever journal   we are unfortunately still falling short and    us right now. We have a duty to serve,
                     ‘The Forum’, we continue      millions continue to suffer. The needs of       protect and improve the lives of communi-
                     our commitment to             those we serve stretch far beyond what          ties globally and this is made so much more
                     provide a space for new       we have the current capacity to offer –         unnecessarily difficult due to our lack of
ideas, constructive debates and refreshing         especially if we overlook opportunities to      investment. We are losing the trust of our
and energizing discussions. We believe that        work collectively in areas where a unified      donors, we are missing out on the incredi-
the sector needs this space. We hope that,         response is of greater impact and effec-        ble emerging talents within our community,
like the first issue of the journal, our second    tiveness. Investing back into our sector        and at worst, some charities are even
issue can offer a real insight into the inner      and investing in capacity building can          struggling to function effectively due to a
workings of the Muslim charity sector in           improve our efforts and help us to enact        range of high-profile issues resultant from
Britain, and furthermore, offer a platform to      truly transformative change to save, protect    neglecting our collective duty to discuss,
develop our collective work.                       and improve the lives of the world’s most       reflect, invest and change.
                                                   vulnerable.
                                                                                                   In closing, MCF’s second issue of ‘The Jour-
                                                   Attempting to improve is futile if we do        nal’ offers an exciting and engaging insight
        “ WE MUST WORK TO                          not observe and discuss what is needed          into some of the most important, contro-
       PROVIDE TRAINING AND                        in our sector. That is why ‘The Forum’ was      versial and overlooked issues facing our
      OPPORTUNITIES FOR OUR                        developed: to provide a platform for high-      sector. The articles within this issue range
        YOUNG PEOPLE AND                           lighting important debates and discussions      from discussions on governance within
      RECOGNISE THEM AS THE                        within our sector in order to foster growth,    the sector to the debates surrounding the
                                                   reflection and development. Firstly, we         100% donation policies. In bringing these
     FUTURE LEADERS THAT THEY
                                                   need to think about how we can shape the        discussions and debates to light through
               ARE.”                               future of our sector. Our work continues to     ‘The Forum’, we hope that we, as a collec-
                                                   grow and without serious investment now,        tive, can reflect, continue these discussions
                                                   we cannot, realistically, expect to improve     and invest in our futures, so that we can
The Muslim charity sector is consistently          on our current state. For example, the youth    ensure that we are doing our best to help
growing – from a mere handful of charities         are our future: they are passionate, driven,    those whom we wish to serve.
in the 1980s to what it is now, at least one       knowledgeable, and offer vast amounts of
hundred international non-governmental             energy to our sector. They enter a world
organisations and over twelve hundred              of work that sometimes doesn’t recognise
local organisations and Mosques. The               their talents and provide suitable avenues
achievements of this sector are great, and         for them to develop their expertise, leader-
our potential is even greater. With our            ship skills, and experience. We must work
growth and our fundraising power, we have          to provide training and opportunities for
such an incredible potential to change the         our young people and recognise them as
lives of millions of people across the globe,      the future leaders that they are. Secondly,
and here at home in the UK.                        there is also a real need to develop a more
                                                   research-centric approach to our work in
We cannot let this great potential, nor            order to improve operations, organisational
the incredible talent we have within our           infrastructure and, again, help to develop      Fadi Itani is the CEO of the Muslim
                                                                                                   Charities Forum. Fadi has experience in
community and sector, go to waste. The             a skilled workforce. A research-centric         the community and charity sector for over
world we inhabit can often be unjust and           approach helps us not only in our work          30 years. Prior to MCF, Fadi has held
unequal. In this country and across the            advocating for our sector, but also in issues   senior posts at the Qatar Charity UK,
globe, we find that so many men, women             such as developing public trust, highlight-     Islamic Relief, The Humanitarian Forum
                                                                                                   and served as CEO of Zakat House.
and children go without at least one of the        ing the value of the sector, and offering
four fundamental rights, as outlined in the        tangible data to reflect on within our
hadith of the Prophet (saws): “A home to           organisations regarding the needs of our
live in, a garment to cover his nakedness,         sector and the ways we conduct our work.
a piece of bread, and water” [At-Tirmidhi].
The right to shelter and sustenance is a           The reality is that, unfortunately, we have
right that should be afforded to all of us.        an acute issue of a lack of investment in

                                                                                                                                                5
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Aligning Muslim charities’
work with the UN Sustainable
Development Goals
IQBAL ASARIA

                   he 17 UN Sustainable         increase manifold when charities and          The growing need to align the activities

    T
                   Development Goals            NGOs are able to report using measurable      of the charities to the SDGs will have a
                   are becoming the focal       outcomes. The Charities Commission is also    beneficial effect in creating the appropriate
                   point on all discussion      considering requiring charity trustees to     framework for achieving this goal as it will
                   on development and           incorporate SDG paradigm and its aware-       allow members of the financial world a
                   sustainability. What         ness into their remit of responsibilities.    way through which they can measure the
started out as the 8 Millennium Develop-                                                      impact of their contributions.
ment Goals (MDGs), mainly focussed on
human development capacity in developing
countries, has now blossomed into the 17
Sustainable Development Goals (SDGs)                 “THE FINANCE SECTOR IS
which are applicable to a universal constit-         CURRENTLY LOOKING AT
uency. Muslim charities need to be in tune            WAYS IN WHICH IT CAN
with this rapidly evolving discourse and            CONTRIBUTE AND SUPPORT
equip themselves to deal with it effectively.       THE CHARITABLE SECTOR. ”
It is likely that the growing awareness of
Climate Change and the need for sustain-
able use of global resources is going to
take centre stage in all debates on equality,   Apart from retaining their target donor       Iqbal Asaria CBE was formerly a member of
                                                                                              the Governor of the Bank of England’s working
fairness, justice and development. NGOs         base such an exercise is also likely to       party set up to facilitate the introduction of
and charities will thus clearly need to         enable the NGO or charity to tap a much       Shariah compliant financial products in the
align themselves to the SDGs if they are to     wider range of donor funding from a wide      UK market. He is Visiting Faculty at Bangor
retain their access to resources from donor     range of institutions which are tasked with   Business School and Visiting Faculty at Cass
                                                                                              Business School. Iqbal is the organiser of the
organisations and to maintain the interests     delivering the SDGs. They may also be able    annual International Takaful Summit (ITS) and
of their own target donor communities.          to tap into the growing pools of social       in 2019 Iqbal led the Afkar Group team in
                                                impact funding for their activities. Again,   organising the first Responsible Finance Summit
A simple review of the SDGs shows that          some outside the box thinking is needed to    in London.
many of them are exactly what one would         mobilise resources of these philanthropic
wish for on a global scale. The key chal-       foundations and funds. The finance sector
lenge is to design programmes and projects      is currently looking at ways in which it
which deliver one or more of the SDGs in        can contribute and support the charitable
the target operational area. An important       sector.
innovation of the MDGs and SDGs is the
need to incorporate measurable outcomes
from programme and project funding.

Faith and Muslim charities thus need to
develop their expertise to incorporate an
in-depth understanding of the SDGs into
their programmes and projects. The bigger
ones will need to develop policy units
which inform their work. The smaller ones
will need to inform their key personnel of
the importance of the SDG framework.
Muslim charities, in particular, can also
make much more innovative use of Zakat
collections to deliver some of the desired
outcomes. Initial research in some Muslim
countries shows that Zakat collections

6
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Why administrative
costs are necessary
TUFAIL HUSSAIN

                      very single charity has     on charitable activities. Second, composi-        charity wants to spend more than it has

     E
                      administrative costs:       tion of a charity’s cost base is no indicator     to on computers, for example, but if its IT
                      sadly, many are judged      of its effectiveness. Charities in England        systems aren’t up to the job, it could lead
                      on this alone. In the       and Wales must split their costs into three       to inefficiencies and lost time.”
                      race to attract donors      categories in their accounts: charitable
                      and prove that money is     activities, costs of raising funds and            The subject of administrative costs is even
going ‘straight to the cause’, some charities     governance costs. This unhelpfully implies        included in the Holy Qur’an, which explicitly
even claim to have low or no administrative       that managing oversight and raising funds         states that those employed to administer
costs. In this article, I will argue why admin-   are somehow separate from charitable              Zakat funds are entitled to take costs – up
istrative costs are necessary; what they are      activities. They are not. All charitable activ-   to 12.5%. Surah Al-Taubah 9:60 states:
for; why administrative costs are good for        ities rely on someone having raised funds         “Sadaqah (ie Zakat) is for the poor, and
charities; and why they should not only be        for them, while good governance ensures           the needy, and those employed to admin-
permitted, but embraced.                          those funds are spent wisely. The costs           ister [the funds] … [thus is it] ordained by
                                                  in all three categories should ultimately         Allah, and Allah is full of knowledge and
Expectation versus reality                        support charitable activities.”                   wisdom.”

We, at Islamic Relief UK, recently carried        However, given that charities are obliged by      Does cheap mean good?
out a survey on what the British Muslim           the Charity Commission to report on their
community thinks about administrative             administrative and support costs, we should       It may seem counterintuitive, but research
costs. We learnt:                                 explore what this means.                          shows that high-performing charities
                                                                                                    actually spend more on administration
     • Some people think charities spend                                                            than weaker charities. Analysis by Giving
     as much as 80-95% on administration                                                            Evidence3 provides a case study on false
                                                                                                    economies:
     • 71% believe that 0-19% is an                     “SOME ORGANISATIONS
     acceptable rate for administrative costs             CLAIM TO HAVE ZERO                        “Imagine a water charity which operates in
     • 11.5% say charities should have no               OVERHEADS. HOWEVER,                         several less developed countries to improve
     administrative costs.                             ALL ORGANISATIONS NEED                       irrigation. If it’s run well, it will have a
                                                         TO SPEND MONEY ON                          system for recording what works and what
When we told focus groups that Islamic
                                                                                                    doesn’t in particular circumstances, and for
Relief spends 12% on administrative                        RUNNING COSTS. “
                                                                                                    sharing that learning between its various
and support costs, many people were
                                                                                                    country offices. Now, should the costs of
“impressed”: the figure was much lower
                                                                                                    that system count as ‘administration’? On
than expected. They thought that this was
                                                                                                    the one hand, the system isn’t directly help-
a good thing.
                                                  What are administrative                           ing people: it probably involves databases
However, assuming “high administrative            costs?                                            and conference calls, rather than pipes and
                                                                                                    water. As a result, it may well be classified
costs = bad charity” and “low administra-
                                                  Although charities must be transparent in         as ‘administration’ in a charity’s accounts.
tive costs = good charity” is misleading. It
                                                  reporting costs, there is no standard way         However, the system will reduce the char-
says nothing about the quality or suitability
                                                  to define administrative and support costs.       ity’s costs and increase its effectiveness,
of aid, the impact it has on the lives of
                                                  They can cover fundraising costs, govern-         and therefore certainly isn’t waste. Aha – in
those we serve, or the sustainability of the
                                                  ance costs (e.g. audits), monitoring and          this case, money spent on administration
goods or services delivered, nor does it
                                                  evaluation, transport to hard-to-reach areas      increases performance”
highlight the extent to which the dignity
of the beneficiaries has been protected,          when delivering aid, rent for buildings,
                                                  insurance, appropriate staff salaries, volun-     So what happens when a charity keeps
or the degree to which projects have been
                                                  teer expenses, furniture, stationery and          administrative costs as low as possi-
adequately monitored and evaluated.
                                                  equipment (e.g. laptops, phones).                 ble? You may remember the charity
                                                                                                    “Kids’ Company”. The CEO, Camilla
The Financial Times1 urges people not to
                                                  The National Council for Voluntary Organ-         Batmanghelidjh, boasted that “we kept
judge a charity by its admin costs alone,
                                                  isations (NCVO)2 warns that “it can be a          overheads low”. The organisation kept
explaining:
                                                  false economy to skimp on some of the             paper records for the 36,000 children and
“First, in a good charity, all the money,         ‘back office’ or infrastructure that charities    young adults it supported, stored in 80
including admin costs, is ultimately spent        need to get the job done properly. No             filing cabinets.
                                                                                                                                             k
                                                                                                                                                  7
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
“only an illusion, made possible because
                                                                                               other costs incurred are covered by other
                                                                                               income sources – such as grants … the
                                                                                               myth that charities can operate with zero
                                                                                               overheads is utterly misleading and creates
                                                                                               the illusion in the public’s mind – and it
                                                                                               damages the rest of the charity sector.”7

                                                                                               MCF comment:
                                                                                               We approached charities that operate a
                                                                                               100% policy to ask them to provide a case
                                                                                               for the 100% policy but unfortunately they
                                                                                               were unable to provide an article in time
                                                                                               for this publication. We would welcome
                                                                                               a counter-argument from any charity that
                                                                                               operates a 100% policy for the next issue
                                                                                               of The Forum.

The organisation collapsed in 2015.            that this money may be wasted or not
According to a report by a committee of        reach the people most in need. What type
MPs, “Poor record-keeping was a signif-        of tents and blankets should be bought?
icant factor in the charity’s collapse”.       What takes priority: food or shelter? Which
Skimping on administration can be              medicines should be bought as a matter of
dangerous.                                     urgency? These are all extremely impor-
                                               tant decisions and require expertise and
Some readers will remember the video we        experience.                                     Tufail Hussain is the Director of Islamic Relief
produced on aid, called ‘Saving lives isn’t                                                    UK. He has over 14 years’ experience in
easy’4. It showed a well-meaning young         Susan Hitch, a trustee of various organisa-     the sector, leading successful marketing and
man, keen to do good in the world, by          tions, says: “I’m often worried if a charity    fundraising campaigns at a number of Muslim
                                                                                               international development and humanitarian
hopping on a plane and delivering aid to a     claims very low admin costs. Either they’re     agencies. He is a Trustee at the Muslim
remote community in Africa. However, he        fudging it to try to please a funder, which     Charities Forum (MCF) and was previously the
didn’t know where the people were who          doesn’t promise much of a relationship, or      CEO of Orphans in Need.
needed assistance; what assistance they        their admin really is rock bottom, in which
needed; or how to get it to them. This is      case they’re unlikely to be well run. You
clearly not how a professional development     can’t run an effective organisation with        [1] www.ft.com/content/17cbc96c-b5b6-11e7-
agency should work.                            barely any cost.”6                              8007-554f9eaa90ba

                                                                                               [2] www.ncvo.org.uk/images/documents/
We also produced a mobile videogame,           Charities need to be                            about_us/media-centre/reporting-on-charities-
called Virtue Reality5 - it shows the          honest about running                            3-running-costs.pdf
complicated process of delivering aid.         costs                                           [3] givingevidence.files.wordpress.
It’s not simply a matter of collecting a                                                       com/2013/05/admin-costs-re-release-
large amount of money, then travelling to      Some organisations claim to have zero           dec-20151.pdf
another part of the world and distributing     overheads. However, all organisations need      [4] www.youtube.com/
it amongst “poor and needy” people. First      to spend money on running costs. A charity      watch?v=WPzigh4VwCM&t=31s
of all, an agency needs to carry out a needs   needs a head office to control the organ-
assessment to find out what people need;                                                       [5] You can download the game for free from
                                               isation and to ensure compliance with           the AppStore or Google PlayStore
local staff need to be recruited, appointed    laws and regulations. Even volunteers cost
and trained; project plans must be drawn       money: they need to be trained, coordinat-      [6] www.theguardian.com/voluntary-sector-
up; donations secured; items bought;           ed and supported. Every charity needs to        network/2013/may/02/good-charities-admin-
projects delivered, monitored and evaluat-                                                     costs-research
                                               find some source for their running costs – if
ed; community outreach carried out. All of     they don’t take it out of donations that        [7] www.theguardian.com/voluntary-sector-
this costs money. But it is money well-spent   they receive from the public, then they have    network/2016/apr/26/charities-admin-costs-
in order to have maximum impact.                                                               accounts-reporting
                                               to take it from donations received from
                                               other donors, running charity shops or from
So how about sending home remittanc-           gift aid.
es following a disaster? We completely
understand why some people prefer to           Claiming that 100% of every pound raised
send donations through their friends           by a charity is used exclusively for charita-
and relatives rather than through larger       ble purposes is, according to The Guardian,
charities. However, there is a possibility

8
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Wrap up - Human Appeal’s
UK project
ABID SHAH

                   n recent years, people

      I
                   living in relative poverty
                   in the UK has been on
                   the rise. Approximately
                   14 million people in the
                   UK were in the relative
low income bracket in 2017/18 with that
number likely to have increased recently.
Sadly, the number of deaths per year
of homeless people in the UK has also
increased rapidly. An estimated 726 home-
less people died in England and Wales
in 2018 alone, a rise of 22% from 2017.
Often these deaths have been caused by          4375 hours of their time to ensure the            There are many who benefited from and
the unbearable cold of the winter season.       project ran smoothly and successfully. In         will continue to benefit from the Wrap Up
For many, something as basic as a good          2019, the project grew and Leicester was          campaign. With the campaign due to grow,
quality coat or a jacket is an unaffordable     added to the list of cities involved in the       Human Appeal looks forward to engaging
luxury.                                         fantastic campaign. The volunteers collect-       more local organisations to once again
                                                ed and sorted the coats, ensuring they were       deliver an impactful and effective Wrap Up
The Wrap Up campaign is an award-win-           all of good quality and thousands of coats        2020.
ning, simple yet effective annual campaign      were then donated to those in need.
organised by Human Appeal in collabora-
tion with Hands On London. The campaign
is based on a very straightforward concept
- local communities within different towns             “IN 2018 OVER 30,000
and cities across the UK donating their              COATS AND JACKETS WERE
spare coats and jackets to help those in              COLLECTED ACROSS THE
need.
                                                     COUNTRY AND DONATED
The campaign has successfully provided                    TO BENEFICIARIES
warmth to thousands across the UK by                THROUGH SOME FANTASTIC
wonderfully bringing together different                  LOCAL CHARITIES.“
parts of the community for the last four
                                                                                                  Abid Shah is Fundraising Manager for Human
years. Religious and educational institutions                                                     Appeal and has many years of experience in
and corporate firms across the country                                                            fundraising and community engagement. He
organise collections, encouraging their                                                           also has a Masters in Islamic Studies from
                                                Despite its simplicity, the impact of the         Newman university.
staff and clients to donate their coats and     Wrap Up campaign has been phenome-
jackets in the process. The campaign is         nal. Poverty levels in the UK are taken for
also supported by Network Rail, Safestore,      granted despite the fact that thousands
Collectplus and others who, with their          across our communities are sleeping
extensive reach across the country, promote     rough every night. Local charities tackling
the campaign whilst also providing vital        homelessness, helping vulnerable women
logistical support.                             and supporting asylum seekers in the UK
                                                have now started to seek Human Appeal
In 2018 over 30,000 coats and jackets           out before the start of winter because of
were collected across the country and           the desperate lack of coats and jackets for
donated to beneficiaries through some           their beneficiaries. A local charity partner in
fantastic local charities. Human Appeal         Birmingham expressed their gratitude for
coordinated the campaign in Manches-            the coats they received, saying the “dona-
ter, Birmingham and Glasgow, working            tions will go a long way to helping our
with the generous local communities and         clients who are experiencing hardship”.
charities to ensure the project was a huge
success. Volunteers played a big part, giving

                                                                                                                                               9
FORUMT H E The Journal of the British Muslim charity sector - ISSUE 2, WINTER 2019/20
Addressing issues at home:
British Mosque case studies
HASSAN JOUDI

                   side from a fraction

   A
                   of mosques in Britain
                   supported with foreign
                   donations, the vast
                   majority of Britain’s esti-
                   mated 1,800 mosques
were established and continue to operate
thanks largely to the generous donations
of the congregations they serve. Indeed,
the history of the development of British
mosques is itself a fascinating reflection
of the socio-economic history of migration
and integration of diverse Muslim commu-
nities from across the world who decided
to make Britain their home.
                                                  Some Birmingham and London mosques              across the country to share best practice on
Whilst explaining this to a colleague who         have organised seminars on knife crime to       how we can be running our mosques more
grew up in a Muslim-majority nation in            address the rising issue of young Muslims       effectively.
Asia where mosques are funded by the              in inner-city areas becoming embroiled in
state, their realization that most mosques        serious crime. This is in addition to working   For these pioneering mosques, physical
in Britain are largely self-funded was a          with local police to set-up a Knife Bank in     building features like domes or minarets
genuine shock to them.                            or next to the mosque car park as a safe        were not necessarily required to succeed.
                                                  amnesty point to help take knives off our       But rather it is the vision and action of the
It is therefore not strange to appreciate         streets.                                        mosque’s leadership team and volunteers
that with such deep roots at home, more                                                           in addressing the social issues affecting
and more mosque leaders and volunteers                                                            them at home, which are the keys to their
are increasingly turning their focus to                                                           successful innovations now and in the years
addressing social crisis issues affecting their                                                   to come. There has, by the Grace of God,
                                                          “MOSQUES IN THE
children, neighbours and local communities                                                        been progress in this area in the last few
on their door step.                                    MIDLANDS ARE RUNNING
                                                                                                  years. However, we look forward to more
                                                      REGULAR FOOD BANKS AND
                                                                                                  mosques stepping up to the plate to tackle
One parent in their 30s in Lancashire                  COUNSELLING SERVICES.”                     some of the social issues we face in our
explained to me that he began donating                                                            communities at home.
monthly to his mosque’s Scouts group as
he wants his son and daughter to grow up
as confident young Muslims who can make           And also in the path of collaboration, two
a change in society.                              mosques in North London have recently
                                                  answered the call by the NHS for more
During winter, several mosques nation-            blood donors from BME backgrounds by
wide see their community or function halls        offering up their premises as official NHS
temporarily converted into shelters to            blood donation centres, thereby encour-
accommodate the growing blight of home-           aging their Muslims congregations to give
less Britons sleeping rough on the street, as     blood, as well as welcoming in local blood
well as providing a warm meal for them on         donors of all faiths and none from the local
the coldest days of year.                         area.
                                                                                                  Hassan Joudi is the Deputy Secretary General
Mosques in the Midlands are running                                                               and Mosque Affairs Co-ordinator at the
                                                  These and other innovative projects             Muslim Council of Britain, the UK’s largest and
regular food banks and counselling services       were recently show cased at the annual          most diverse national Muslim umbrella body.
where users are neighbours from the local         Our Mosques Our Future conferences, a           Hassan believes passionately in the role of
area who have fallen on tough times,              national event organised by the Muslim
                                                                                                  young Muslims as a driving force for positive
whether Muslim or otherwise.                                                                      change in society in Britain today. He works as
                                                  Council of Britain (MCB), bringing together     a Chartered Mechanical Engineer in the energy
                                                  over 500 mosque leaders and volunteers          sector.

10
An examination of the
inquiries conducted on
British Muslim charities by
the Charity Commission
DR. ATIF IMTIAZ

                    t is a common feeling        property, beneficiaries or the charity’s work’   been many instances of serious malpractice

     I
                    expressed within the         or if there is a ‘need to collect evidence’.     and mismanagement.
                    British Muslim chari-
                    table sector that the        A review of all the inquiries conducted          It should be noted that the charities that
                    Charity Commission has       on charities registered with the Charity         have been found wanting are generally
                    an Islamophobic or an        Commission found that there were 21              smaller in size and few inquiries have
anti-Muslim agenda. This explains why it         Muslim-led humanitarian charities that had       been conducted on some of the larger
has a higher level of interest in Muslim         been subject to inquiries between 2008           British Muslim charities. It should also be
charities. In order to examine this senti-       and 2019 (i.e. those inquiry reports that are    noted that despite these inquiries, the
ment and its veracity, we decided to read        available to read on the website). The total     British Muslim charity sector is thriving –
through every inquiry report that has been       number of Muslim-led charities investigated      consists of over a hundred charities with an
published on the Charity Commission’s            by the Charity Commission during this peri-      annual income of under half a billion which
website and to consider the seriousness of       od is 59 and the total number of charities       amongst other actions supports 80,000
the issues raised by the inquiry.                that have been subject to inquiries is 2961.     orphans and by far the majority of this
                                                                                                  is audited: checked internally and exter-
The Charity Commission is the govern-                                                             nally by accountants. This is an incredible
ment’s official regulatory body. Its respon-                                                      achievement.
sibilities include the need to maintain trust          “THE MAIN THEME THAT
and confidence of the public in the charity                                                       The main theme that emerges from a
                                                      EMERGES FROM A REVIEW
sector. It can do this through promoting                                                          review of the inquiries is poor governance
                                                        OF THE INQUIRIES IS                       and management. However, with the
awareness of how charities should be
run and ensuring compliance with legal                POOR GOVERNANCE AND                         introduction of counter-terrorism legislation
obligations. The Charity Commission has                   MANAGEMENT.”                            there has also been a focus on any possible
a Regulatory and Risk Framework which                                                             support for extremist causes by Muslim
defines the thresholds required for the                                                           charities. We will therefore initially consider
Commission to initiate an inquiry which is                                                        some examples of inquiries that were
its most serious form of investigation. The      The total number of Muslim-led humanitar-        conducted into charities due to allegations
Commission’s website states that it will         ian-focused charities on the database that       of extremism.
consider opening a statutory inquiry where:      the Muslim Charities Forum is developing is
                                                 currently 129. Of the 21 charities that were
    • ‘the regulatory concerns and their         investigated by the Charity Commission, 12
    surrounding circumstances are serious        are no longer on the Charity Commission’s
    and where there are indications of           register either because they were removed
    misconduct and/or mismanagement              by the Charity Commission or the charity
                                                 decided to withdraw from the Charity
    • there is a need to use regulatory
                                                 Commission. This shows that about a sixth
    powers
                                                 of the Muslim-led humanitarian sector has
    • there is a need to provide public          been subject to inquiries by the Charity
    assurance and otherwise safeguard            Commission. Though the survey was of
    public trust and confidence in the           all available reports on the Commission’s
    charity or charities more generally’         website, the majority of the inquiries by
An inquiry may be opened therefore if            far have been conducted in the past five
there are ‘indications of misconduct and/or      years. This contrasts quite sharply with an
mismanagement’, or if there is ‘a significant    earlier focus on the educational sector by
breach of trust or non-compliance with           the Charity Commission. Nevertheless, this
charity law’ or a ‘significant risk to charity   review of the inquiries conducted on British
                                                 Muslim charities has found that there have
                                                                                                                                             k
                                                                                                                                             11
Case studies
Charity A was investigated after an event
was about to be organised in which a
speaker was alleged to have extremist
views. Money raised at this event was
to be donated to the charity. The Charity
Commission started an investigation into
Charity A and it was while the inquiry was
ongoing that a fundraiser was arrested
by the police after falsely claiming to be
a fundraiser for the charity. The charity
had reported this incident to the Charity
Commission as a serious incident report.
The charity was provided with guidance
and direction on how to improve its record
keeping and accounting procedures.
                                               meetings were not held as required by the      to account for 10,000 pounds worth of
                                               governing document, and changes to the         expenditure in Pakistan.
Charity B was investigated because it          Trustee board were not communicated back
hosted a speaker at an event in July 2014      to the Commission. The Trustees informed
in which he made inappropriate and             the Commission that the charity ceased to
                                               operate so it was taken off the register.      Charity G was investigated after one of its
unacceptable comments. This became
                                                                                              Trustees was stopped at Heathrow airport
the subject of a television documentary.
                                                                                              as he was about to board a flight to Istan-
The charity was deemed responsible for
                                                                                              bul. The report states:
ensuring that speakers at events run by the
                                               Charity D was investigated as it was
charity do not make any comments which
                                               collecting funds for charitable purposes       ‘Trustee A initially told the Police that the
are extremist or unacceptable. It was found
                                               though it was not registered with the          purpose of his travel was for tourism and
that the charity had an extremism policy
                                               Charity Commission. The charity was            he was carrying £3500 cash which was
but it did not follow it in the organisation
                                               unable to provide accounts and funds were      from an insurance claim. Trustee B who was
of this event. The trustees who were pres-
                                               kept in the personal bank account of the       spoken to separately and at the same told
ent at the event also did not intervene nor
                                               sole Trustee. The sole Trustee was unable      the Police that they were both travelling to
correct the unacceptable statements. The
                                               to meet with the Commission despite the        Turkey on behalf of the Charity. As a result
charity was provided with guidance and
                                               Commission attempting several times to         Trustee A then amended his account and
direction on how to improve its manage-
                                               arrange such a meeting. The Commission         admitted to carrying a further £10,000
ment procedures.
                                               ruled that there had been misconduct and/      in Charity funds raised from collections
                                               or mismanagement in the running of the         outside Regent’s Park Mosque, London. It
The majority of inquiries concerning British
                                               charity.                                       was apparent that Trustee B had no knowl-
Muslim charities however concerned poor
                                                                                              edge of the amount of cash Trustee A had
management procedures. We will now
                                                                                              in his possession’.
consider some of the charities that have
been investigated by the Charity Commis-
                                               Charity E was investigated and it was
sion.
                                               found that it had transferred over 53,000
                                               pounds to the personal bank accounts of               “TRUSTEES ACROSS THE
                                               two agents acting on its behalf. The charity            SECTOR NEED TO BE
Charity C is a charity that was set up         was unable to provide any documentation
                                                                                                       FULLY AWARE OF THE
in 2014 for humanitarian purposes and          on due diligence that it had conducted on
                                               the two agents. The charity was provided               RESPONSIBILITIES THEY
participated in providing aid relief to                                                                       CARRY”
people in Syria. It was investigated by the    with guidance and direction.
Charity Commission and received guidance.
However, it failed to provide accounts on
time and when it did so there was a large
                                               Charity F was investigated after an anti-      The Commission examined the charity’s
discrepancy between the figures quoted
                                               semitic post was put up on its Facebook        accounts and found that the charity had
in the accounts and the charity’s bank
                                               page. The charity did not have a policy on     made total payments of 327,793 pounds
records. For 2014, the charity’s accounts
                                               social media and on further inspection         over a two-year period. Over half were
stated that its income was 24,798.01
                                               the charity was also found to have poor        through cash withdrawals (185,805
though the bank account for the same year
                                               financial controls. The charity was unable     pounds). There was only one Trustee as
showed an income of 46,995.01. Trustee

12
a signatory on the account. Two of the          directed to improve its financial manage-
charity’s Trustees stated that they did not     ment and to report back on progress. The
give permission to the other Trustee to         Commission followed up on these actions
withdraw money from the account and take        in 2016. However, due to the lack of
it abroad. Within Turkey itself, the charity    progress in implementing recommenda-
could only account for 5,862 pounds worth       tions and also due to a series of complaints
of expenditure. An examination of the           that the Commission had received the
premises of the charity found receipts for      Commission decided to appoint an Interim
a television, DVD player and dental work.       Manager at the charity who was to work            Dr. Atif Imtiaz is MCF’s Senior Research
The charity was also making loan repay-         alongside the newly appointed Chief Exec-         & Policy Advisor. Dr Atif has been the
                                                                                                  Academic Director at the Cambridge Muslim
ments on a Mercedes car though there was        utive Officer.                                    College. He has also published a book on
no formal agreement in place concerning                                                           British Muslims called ‘Wandering Lonely in
the car. The inquiry found that at least                                                          a Crowd’.
99,000 pounds were spent on behalf of
the charity and there was no evidence to
explain how this money had been spent.              “IT SHOULD BE NOTED THAT                      [1] These figures are true as of 5th
Evidence of charitable work was provided              THE CHARITIES THAT HAVE                     September 2019.
by images posted on the Charity’s website.             BEEN FOUND WANTING
These images however were pictures taken             ARE GENERALLY SMALLER IN
from other websites. The Trustees also                                                            MCF comment:
                                                              SIZE ”
never met in a trustee meeting, instead                                                           We approached the charities mentioned
one of the Trustees would meet with each                                                          in the Charity Commission investigations
Trustee separately and produce minutes of                                                         to provide their viewpoints, unfortu-
whatever was agreed in these meetings.          The Charity Commission has also conduct-          nately some declined and others did
The charity is no longer registered with the    ed inquiries on Christian and Jewish              not respond to our request. We would
Charity Commission.                             charities since 2008 and we found that the        welcome comments in relation to the
                                                Charity Commission has investigated 25            Charity Commission’s investigations for
                                                Christian charities and 23 Jewish charities       the next issue of The Forum.
                                                since 2008. Though there isn’t the same
Charity H had been investigated by the          amount of interest in Christian and Jewish
Charity Commission since 2010. It had           charities as there is in Muslim charities, by
received regulatory advice and guidance         reading the reports one can see that the
especially in relation to working inter-        Commission has kept to the same exacting
nationally and conducting due diligence         standard on charities run by members of
checks on potential partners. The charity       other faiths. This should lesson the intensity
submitted a serious incident report in 2012     of the charge that the Charity Commission
after concerns were raised internally about     has an excessive focus on British Muslim
its field offices in Sudan and Gambia. These    charities. It should also be kept in mind
allegations in relation to financial moni-      that the British Muslim charitable sector
toring and record-keeping were of such a        is much younger and that many of the
serious nature that the Charity Commission      charities investigated were newly formed.
opened a statutory inquiry into the charity     In time, one expects that there will be less
in 2013. The Commission met with the            investigations required into the Muslim
Trustees in 2014 and inspected the charity’s    charitable sector.
book-keeping. The charity was then in 2015

    Lessons for the Sector
    There are clearly some important lessons to be learned across the sector from the inquiries that have been conducted on British
    Muslim charities. These lessons include:

        a) Trustees across the sector need to be fully aware of            specialist knowledge and many people setting up new
        the responsibilities they carry – they essentially ensure          charities come with a great deal of good will but lack
        that the charity remains trustworthy and that charitable           expertise on how to provide aid in the most secure and
        giving continues to hold the confidence of donors                  professional manner
        b) Some of the people occupying senior positions of                d) Unfortunately, there will always be some unscru-
        leadership within the sector are unaware of the legal              pulous individuals who will use charities as a way of
        and professional requirements of running charities                 defrauding the public. The sector needs to be aware of
                                                                           this possibility and should act to prevent any harm or
        c) There needs to be a broader discussion on the merits
                                                                           unscrupulous behaviour as it may harm the sector as a
        of opening smaller charities in response to humanitar-
                                                                           whole
        ian crises, large scale humanitarian disasters require

                                                                                                                                          13
Reflections on serving as
Chair of the IDC
STEPHEN TWIGG

                   t was a privilege to

     I             serve as Chair of the
                   International Develop-
                   ment Select Committee
                   between 2015 and 2019
                   and to learn from the
vibrant NGO sector which works hard to
address the twin challenges of achieving
sustainable development and humanitarian
relief. The Muslim charitable sector plays a
crucial and prominent role which makes a
real difference to communities across the
world.

The adoption of the Sustainable Devel-
opment Goals in 2015 was an important           country disabled people’s organisations         Three of the gravest humanitarian crises
milestone in the international community’s      raise real concerns about the impact of         which we have seen in recent years are
efforts to address poverty, inequality and      benefit changes on many disabled people.        Yemen, Syria and the Rohingya. In each
climate change. The Global Goals and the                                                        case, it is vitally important that the UK
2030 Agenda build upon the important                                                            works both multilaterally and with civil
progress that was made with the Millenni-                                                       society organisations to promote peace,
um Development Goals (MDGs) in reducing               “ACROSS MANY PARTS OF                     justice and human rights. It is also crucial
extreme poverty. Unlike the MDGs, the                                                           that we place a greater emphasis on
                                                        THE WORLD, WE HAVE
Global Goals are universal and they                                                             prevention of such crises happening in the
emphasise inequality and sustainability as              SEEN AN INCREASE IN                     first place. We owe it to the millions of civil-
well as poverty reduction.                              FORMS OF POPULISM                       ians who have borne the brunt of conflict
                                                      WHICH QUESTION BOTH                       not to forget about them but to work with
This agenda is challenging for the United               THE IMPORTANCE OF                       them to rebuild their lives, their communi-
Kingdom. Rightly, there is real pride in this                                                   ties and their countries.
                                                     UNIVERSAL HUMAN RIGHTS
country about our national commitment
to development – whether it is cross-party              AND THE LEGITIMACY
support for spending 0.7% of national                   OF THE MULTILATERAL
income on development assistance or the                   INSTITUTIONS...”
incredible generosity of communities across
the UK in their charitable giving, especially
in response to humanitarian crises. Howev-
er, policy is not always coherent across        My second example is about coherence
different parts of the Government.              between DFID’s work and wider foreign
                                                policy. The importance of a rules-based
The United Kingdom showed real leader-          system with strong and effective multilater-
ship in the drafting and adoption of the        al institutions is perhaps greater today than
Global Goals in 2015. However, since then,      ever before. However, across many parts         Stephen Twigg chaired the International
there has not been the same sense of            of the world, we have seen an increase in       Development Committee between 2015 and
urgency about the implementation of the         forms of populism which question both the       2019. He served as MP for Liverpool West
Goals. In particular, this has been the case    importance of universal human rights and        Derby (2010-19) and Enfield Southgate (1997-
                                                                                                2005). He was Minister for Schools (2002-5).
in domestic policy where DFID’s powerful        the legitimacy of the multilateral institu-
focus on tackling poverty globally has          tions upon which these rights depend.
not been matched in our own country.            If these political forces continue to gain
A striking example of this contrast is in       traction there is a risk that we fail to make
how policy affects disabled people. DFID        the progress needed to achieve the Global
has shown welcome global leadership on          Goals – for example on women’s rights,
disability-inclusive development yet in this    climate change or good governance.

14
Leading the way
ASIF AZIZ

                    t has been my guiding

     I
                    principle, as a British
                    Muslim philanthropist,
                    to find a niche where I
                    feel I can make a real
                    difference to causes
close to my heart. For me, this cause is
education which has always been, amongst
other things, a means of empowerment,
of becoming independent, and a way of
enabling one to effectively give back to
society. My support for the Prince’s Trust’s
Mosaic initiative providing mentors for
primary school Muslim girls in the UK and
Camfed’s Campaign for Female Education
that supports education for young girls
in Africa attests to this. However, many
barriers to educational opportunities
remain, and I feel it is a matter of urgency    In our first year of running this scheme, we    heartened by the potential that is amongst
to remove these. It is due to the value I       initially offered 50 scholarships but due to    our youth and I am glad that I have taken
place on education that the Foundation’s        the overwhelming demand and high calibre        this opportunity to support them. I encour-
priorities are now firmly focused on its        of applicants, we found ourselves, again        age others to do the same.
scholarship schemes.                            and again, increasing the number award-
                                                ed until we eventually awarded over 150
                                                scholarships. It has been truly humbling
                                                to see so many committed and talented
      “I AM DRIVEN BY MY BELIEF                 young Muslims come through this scheme.
                                                I’ve been extremely impressed with their
     IN THE POTENTIAL OF AZIZ
                                                sincerity and determination to serve their
    SCHOLARS TO IMPROVE THE                     communities.
    CIRCUMSTANCES OF BRITISH
       MUSLIM COMMUNITIES.”                     For our 2020 scheme we are offering 250
                                                scholarships, and I am keen that these
                                                are awarded to truly deserving recipients,
                                                who couldn’t otherwise afford to study,         Asif Aziz is a property entrepreneur and
                                                                                                philanthropist. He is the Founder and CEO
Since its inception, the Aziz Foundation        to progress their careers and give back to
                                                                                                of Criterion Capital, which is the largest
has worked primarily to provide maximum         British society. I eagerly look forward to      landowner between Piccadilly Circus and
support to the most disadvantaged and           seeing our new scholars come through and        Leicester Square. He is also the Foundation’s
unrepresented communities across Britain,       hope to see them forge new collaborations       Chair. His interests include primary school
                                                                                                education, tackling homelessness and
of which the Muslim community is one of         and partnerships amongst themselves.
                                                                                                international poverty relief.
many. Within this, the Foundation aims to
prioritise the education of young British       While I am apprehensive of the scale of the
Muslims which in addition to its own bene-      challenges that Muslims face within Higher
fits will also help improve public percep-      Education and in their professional lives, I
tion and promote fairer representation.         am driven by my belief in the potential of
Through this we hope to bridge the gap          Aziz Scholars to improve the circumstances
between such communities and the wider          of British Muslim communities; I believe
public allowing for our scholars to apply       in their ability to present the best face of
their acquired leadership skills across their   Islam; and I believe in their vision, as they
field of choice. Whether it be academia,        seek to resolve the complex issues our
advocacy, arts, humanities or science, the      ummah and society faces.
Aziz Foundation believes the time is ripe for
Muslims to realise their potential as agents    Finally, and in all humility, I want others
of change.                                      who are also blessed with wealth to also
                                                consider ways in which they can give back
                                                to their communities. I have been truly

                                                                                                                                                15
On mergers between
charities
ALEX SKAILES

                   voidance of duplication       Join, amalgamate, combine are just some        opportunity to share risk in an increasingly

     A
                   and the role of mergers,      of the words I hear referred to. The Charity   compliance driven environment. The list
                   have become increasingly      Commission gives a definition of merger        could continue.
                   prominent topics in the       in their Guidance Note CC34. In its fullest
                   current debate surround-      sense it can mean two or more separate         With merger discussion on the Board agen-
                   ing charities’ governance     charities coming together to form one; a       da as an annual standing item it will be
and performance.                                 new charity may be formed to continue the      considered less contentious and will give
                                                 work or take on the assets of the original     Trustees the opportunity to consider wheth-
At Cass, our Centre works to enable              charities, or one charity may assume control   er their current operating stance truly gives
charities to maximise their effectiveness.       of another. But this is narrow thinking and    them the greatest ability to deliver their
As part of this, it’s our aim to encourage       one shouldn’t lose sight of other options;     charitable objectives. Proactive, timetabled
Boards and their management teams                from the formation of a group of charities     discussion creates time for debate on
to consider at regular intervals, whether        operating through a parent and subsidiary      whether merging can be used as a positive
their organisations could achieve more by        structure with a common sense of control       strategic tool. Too often these discussions
joining with another. It is a subject that we    and overall purpose, to alternatives such      are left too late, with any resultant mergers
encourage our Charity MSc students and           as joining support functions, be it finance,   being associated with financial fragility or
Executive Education delegates to debate,         HR or technology, or amalgamating one          failure.
underscoring that due consideration must         particular aspect of charitable activity.
be given to the arguments for and against,                                                      As ever, it has to be about holding the
while always holding the interests of their      Invariably, merger is associated with an       charitable cause absolutely at centre
organisation’s beneficiaries at the centre of    increase in scale and a charity’s ultimate     stage and not blurring what’s in the best
their thinking.                                  focus should be always on the increase in      interest of the organisation with that of its
                                                 the positive social or environmental change    beneficiaries.
                                                 that can be created, rather than top line
                                                 income for income growth’s sake alone.

       “FOR OTHERS, A MORE                       Boards should be asking whether expan-
         FORMAL MODE OF                          sion will facilitate their organisation to
       COLLABORATION CAN                         reach more unmet need, allow engagement
         REAP SIGNIFICANT                        with a more diverse population, give wider
                                                 geographical reach or enable access to
        BENEFITS, ALLOWING
                                                 services on a more consistent and higher
          THEIR CHARITABLE                       quality basis.
       AIMS TO BE DELIVERED
       MORE EFFECTIVELY AND                      With growth comes an analysis of econ-
       POTENTIALLY, WITHIN A                     omies of scale and cost savings and this
                                                                                                Alex Skailes is Director at Cass Business
       SHORTER TIMEFRAME.”                       is where discussions frequently come to
                                                                                                School’s Centre for Charity Effectiveness and
                                                 a halt. The barrier cited being that the       co-lead for the Resource Management module
                                                 level of predicted savings simply do not       on their Charity MSc programme. She is an
                                                 justify combining forces. Indeed, while        experienced chair and trustee and is currently
                                                                                                on the finance and audit committee of the
                                                 there may be potential for some savings,
                                                                                                Seckford Foundation. Alex’s research focuses
There is certainly no one right answer and       the reality for many smaller charities is      on charity mergers and collaborations and the
the optimum strategy for one organisation        that their costs are already pared down        resultant social value created.
at a particular time, will not be the best for   to the minimum. It is necessary to look
another. For some organisations staying          beyond the direct finances to the other
beautifully small is the way they can meet       advantages that merging could potentially
best their current and future beneficiaries’     bring and to explore potential for increased
needs. For others, a more formal mode of         or new capabilities. These could include
collaboration can reap significant benefits,     opportunities to upskill, to gain specialist
allowing their charitable aims to be deliv-      knowledge or a chance to evolve through
ered more effectively and potentially, within    enhanced creativity or innovation. There
a shorter timeframe.                             may be access to new technologies or an

16
A good neighbour is better
than a bag of money
MATTHEW GERAGHTY

                  ommunities thrive where

   C
                  neighbourliness exists.
                  Which is why good
                  neighbours are worth
                  their weight in gold.
                  Perhaps more. And we
at Human Relief Foundation believe in
being good neighbours. It is the engine of
our humanitarian work. An approach that
sees the idea of neighbourliness extend
far beyond our doorstep, or street end, to
encompass all humankind. In a progres-
sively atomized world, in which people
appear to be forgetting that the essence
of humanity is connectedness, it provides a
counterpoint.

Fortunately, neighbourliness is neither a       Particularly as we live in a period of time      teams in physically distributing aid abroad.
myth, nor an artefact of a bygone age,          in which there has been a slow erosion of        Experiencing, for a brief time, the life of an
and most of us have an understanding,           trust in many of the major institutions of       aid worker, whilst simultaneously becom-
if not a definition of it – with the idea       state. Where fake news, and empty brand          ing, almost without exception, long-term
of being able to borrow a cup of sugar          claims cause people to cast an equally           supporters and advocates.
common shorthand for it. And whilst this        jaundiced eye over the working practices of
is, in many ways, a seemingly ordinary,         the charity sector, as they do with any other    In uncommon times it is sometimes the
everyday, run-of–the-mill, concept. It          area of twenty first century life.               most common approaches that reap
contains within it a transformative power                                                        the greatest rewards. And so it is with
few would believe. For not only is it able to   These social changes have provoked a             neighbourliness. A simple concept, stripped
connect us at an individual, personal, level.   response within the sector, but also wider       of artifice, it is both a call to action, and a
Diminishing distance between people and         society. And that response is a search for       reminder that we are an unusually sociable
their communities, between ourselves and        the authentic – and in this context authen-      animal, which thrives on community.
our donors, between our donors and our          ticity has a very human face. A neighbourly
beneficiaries. However, it requires action.     face we would say. With our supporters
Neighbourliness is never passive.               now wanting to see where, how, and
                                                by whom, their charitable donations are
                                                utilised. But clarity, that ability to clearly
                                                see the ‘truth’ of an organisation can be
       “NEIGHBOURLINESS IS                      difficult if one is faced with a well-polished
     NEITHER A MYTH, NOR AN                     brand. It is therefore important for us to
     ARTEFACT OF A BYGONE                       develop close, intimate, relationships with
                                                our communities, so as to produce a shared
              AGE”
                                                sense of purpose and belonging.

                                                This connectedness is in many ways
                                                                                                 Matthew Geraghty is head of marketing &
                                                exemplified by our fundraisers, whom our
                                                                                                 communications at Human Relief Foundation
Getting this message across is as important     supporters see not only raising money            where he is leading the organisation’s
as the reality of our operational practices.    but also distributing the aid. Acting, in a      approach to ‘storytelling’ practices. He has
For although you can’t simply judge a book      very literal sense, as the donor’s hands,        previously worked as a communications
by its cover, the cover contains a promise                                                       consultant, magazine editor & journalist,
                                                fulfilling their neighbourly obligations, and
                                                                                                 managed arts & heritage sites.
that the exterior will reflect what is found    in doing so, closing the gap between us
within. And our challenge as a charity is to    all. It is an approach further supported
continuously ensure that the content of our     by our volunteer deployments which give
work aligns with this neighbourly promise.      donors the opportunity to accompany our

                                                                                                                                            17
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