First-Half 2021 Results - 27 September 2021 - Quadient
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Disclaimer FORWARD-LOOKING STATEMENT This presentation contains forward-looking statements (made pursuant to (i) the safe harbour provisions of the Private Securities Litigation Reform Act of 1995 and (ii) the principles of the French Autorité des Marchés Financiers' guide to periodical disclosures of listed companies (DOC-2016-05) of 2020 ), which, by their nature, involve a degree of risk and uncertainty. Forward-looking statements represent the Company’s judgment regarding future events, and are based on currently available information. Consequently the Company cannot guarantee their accuracy and their completeness. Actual results may differ materially from those the Company anticipated due to a number of uncertainties, many of which the Company is not aware of. For additional factors that may cause the Company’s actual results to differ materially from expectations and underlying assumptions, please refer to the reports filed by the Company with the Autorité des Marchés Financiers (French Financial Markets Authority – “AMF”). 2 © 2021 Quadient. All rights reserved.
Agenda H1 2021 highlights 1 3 FY 2021 outlook H1 2021 financial Appendices 2 4 review 3 © 2021 Quadient. All rights reserved.
Successfully simplified and refocused the company in the first 2 years, we are executing phase II to drive sustainable value Back to Growth Phase I - 2019 - 2020 Phase II - 2021 - 2023 Transform Drive sustainable value • New strategy • Focus on: – Organic growth • Management re-focus and simplification of the company – Increased profitability – Established country clusters to gain efficiency: leaner, customer and language proximity – Deleverage the company – Establishment of Centers of Excellence • Complete the integration of our acquisitions • Refreshed ExCom & Senior leaders, with new talents hired to lead our • Acceleration of: transformation – Growth and scale of each of 3 core solutions • Reshaped solution portfolio – Simplification of the organization – Maximizing synergies across solutions • Unified and integrated company c.€195-200m BOLT-ON ICA Software: capability portfolio cash-out ACQUISITIONS PLS: Parcel Pending to ICA Software: Account Receivable completion with Beanworks to date scale US business (AR) acquisition with YayPay (Account Payable – AP) 2019 2020 2021 1. Data Quality 2. Shipping Software 3. Graphics business 4. Drachten Factory DIVESTMENTS in Australia and packaging system c.€110-115m cash-in to date (Shut down) 4 © 2021 Quadient. All rights reserved.
Quadient focuses on customer needs in high-growth markets Financial automation (AP/AR) & Transactional mail volumes growing by Continued eCommerce explosion Cloud digital application growing by +1% in Q2 in NORAM & showing decline +35% in 2020 up to c.+15% in the future resilience after Covid in other geographies +14% in 2021 expected +5-10% afterwards Notable landscape evolution Notable landscape evolution Notable landscape evolution IPO Planning for IPO Entering parcel lockers and AP Sample of acquisitions Acquisition IPO 2 acquisitions + Acquisition AR Increased need Booming Spend for digital experience, E-commerce management communication & Growing parcel and business volumes AP automation Large, resilient Entering EU market eInvoicing mail volume 5 © 2021 Quadient. All rights reserved.
A snapshot of Quadient in H1 2021 +26.8% +40.7% ORGANIC GROWTH (2) ORGANIC GROWTH (2) +11.1% (1) MAIL-RELATED SOLUTIONS PARCEL LOCKER VS. H1 2020 SOLUTIONS HARDWARE REVENUE REVENUE ORGANIC GROWTH IN REVENUE +19.9% ORGANIC GROWTH (2) ICA(3) €45m (SOFTWARE) SUBSCRIPTION- €70m NET ATTRIBUTABLE INCOME RELATED REVENUE € CURRENT EBIT(4) +110% reported growth +28.2% org. growth vs. H1 2020 vs. H1 2020 €54m CASH FLOW AFTER (1) Reported growth: +3.9% CAPEX (2) Within Major Operations (3) Intelligent Communication Automation 7 (4) Current EBIT before acquisition-related expenses © 2021 Quadient. All rights reserved.
H1 2021 – Business highlights CONTINUOUS EXECUTION OF BACK TO GROWTH ─ Completing best-of-breed business communications management suite with the acquisition of account payable solution ─ A new milestone in the Company’s portfolio streamlining and MRS industrial footprint optimization with the Two-year anniversary of divestment of Drachten factory and Packing Solutions Quadient brand to reflect our transformation BENEFITTING FROM A STRONG COMMERCIAL into an innovative and more MOMENTUM ACROSS ALL SOLUTIONS synergistic organization ACCELERATING OUR SUBSCRIPTION-RELATED MODEL IN OUR GROWTH ENGINES CONTINUING TO FOSTER OUR SYNERGIES (customer, commercial, supply chain, back office) © Quadient 8
Continued progress in H1 across the 5 pillars of our CSR program PEOPLE ETHICS & COMPLIANCE ENVIRONMENT SOLUTIONS PHILANTHROPY Focus on inclusion Focus on ethical behavior Expansion of our programs Launch of Quadient’s first Focus on customers related to reduction of waste Philanthropy Program • Launch of first Inclusion • Signatory member of the and carbon footprint policy and training UN Global Compact • Launch of new • Recognized as a Top 10 • Circular economy : MRS philanthropy program, • Joined Valuable 500, bringing • Continued investment in leader for the 4th year in a remanufacturing program Quadient Cares, focusing greater support to our global compliance row by Truffle 100 annual expanded to the US market on Education, Inclusion & employees with disabilities program ranking • ISO 14001 certification Diversity and Protecting the • Signatory member of the • Updated Code of Conduct • Recognized as an overall Environment renewal for all industrial French Diversity Charter for Third Party Partners, leader in Aspire sites • Community engagement with access now to our Leaderboard for CCM • Work from Anywhere Ethics 24x7 helpline platform launched program continues to bring • Customer value and total Worldwide to promote greater resources to • Initiatives related to Data experience of YayPay by volunteering, skill-based flexibility, wellness and privacy and Information Quadient recognized by sponsorship and donations Security Forrester Consulting ©hybrid work Quadient 9
Software – Intelligent Communication Automation H1 2021 highlights – crossing the 10k customers threshold for the first time +1,200 INCREASED USE OF OUR CLOUD PLATFORMS CONTINUE BUILDING PARTNERSHIPS net new AR/AP payments: > +250% AND ACQUIRING NEW LOGOS customers in H1 2021 vs H1 2020 Largest provider of in H1 2021 o/w car insurance in c.+150 AP/AR Customer communication the United States customers volume: > +35% in Q2 2021 in H1 2021 vs H1 2020 STRONG GROWTH OF SOFTWARE REVENUE THROUGH SYNERGISTIC MRS CHANNEL CROSS SELLING Strong growth of mid-segment H1 21 key CONTINUED INDUSTRY RECOGNITION revenue through Quadient MRS figures sales channel cross selling +33% +48% Quadient MRS sales channel is a top partner for both ICA Enterprise and mid-sized customers in pipeline creation and bookings Already signed several accounts payable (Beanworks) contracts thanks to Quadient MRS sales channel in NORAM in the first quarter of the acquisition 10 © 2021 Quadient. All rights reserved.
Software – Intelligent Communication Automation H1 2021 solution KPIs ANNUAL RECURRING REVENUE SHARE OF SHARE OF SAAS/SUBS CUSTOMERS (ARR) SUBSCRIPTION-RELATED REVENUE Definition Number of SaaS/Subs customers Annualized revenue from subscription- Subscription-related revenue over total number of customers related revenue streams over total revenue Allows to assess the health of ICA and compare it to peers as it takes recurring Subscription-related revenue ensures Rationale Monitors transition to Subs/SaaS software business specificities into revenue robustness and safety account Historical evolution Share of SaaS/Subs customers1 ARR Share of subscription-related revenue (2019-21, %) 70% (2019-21, in €m) (2019-21, in %) 133 66% 70% 140 133 70 66% 65% 65% 130 123 59% 60 60% 56% 120 50% 109 50 55% 110 0 100 40 2019 2020 H1 2019 2020 H1 2021 2019 2020 H1 2021 2021 11 © 2021 Quadient. All rights reserved.
Smart Hardware – Mail-Related Solutions H1 2021 highlights Modernize the product line with product launch renewal and HIGH CUSTOMER SATISFACTION S.M.A.R.T software launch General availability in the U.S. of iX-9 Meeting the latest USPS Intelligent Mail Indicia and Dimensional Weighing requirements Expanding Quadient’s intelligent iX-Series mailing and shipping systems to Europe iX Range iX Range S.M.A.R.T iX-9 CONTINUED SYNERGIES Supply chain industrial footprint optimization Growth outpacing by almost 2x market rebound in H1 with the divestment of Drachten facility 2021 thanks in part to customer acquisition and retention Synergies from shared supply chain & customer service center of excellence, notably with PLS with one mutualized warehouses in the USA Sales enablement to help customers accelerate their journey to digital 12 © 2021 Quadient. All rights reserved.
A new milestone for Quadient’s industrial footprint optimization and its portfolio reshaping Divestment of Drachten factory and Packing Solutions PRODUCT BACK TO GROWTH SHARE OF INDUSTRIAL VALUE CREATED IMPACTS RANGE STRATEGY EST. 2021 Document systems In the short term for Mail-Related > Immediately externalization of Solutions Industrial footprint c.50% c.70% production costs related to its automatization Mail-Related Solutions business: In Mail-Related Solutions c. €14million p.a. Before Drachten After Drachten > Production to be gradually factory divestment factory divestment transferred to outsourced Outsourcing Drachten Other Quadient factories suppliers and other sites > No more exposure to loss making Automatic Packing Systems (CVP) business In the long term Automatic Packing > Significant OPEX reductions Systems > Total consideration from the sale: (CVP) Reshaping > €20million > Reducing the risk related to the the portfolio decline of production In Additional > Scope exit from 1 August 2021 Operations 13 © 2021 Quadient. All rights reserved.
Smart Hardware – Mail-Related Solutions H1 2021 solution KPIs SHARE OF SHARE OF RESILIENCE INDEX(1) UPGRADED INSTALLED BASE SUBSCRIPTION-RELATED REVENUE Definition Share of new generation smart devices Spread between supplies revenue Subscription-related revenue among total number of devices in the evolution and total revenue evolution(2) over total revenue installed base Confirm that MRS revenue decline is Size the upside potential for upgrade to Subscription-related revenue ensures Rationale slower than overall mail volume decline the latest generation smart hardware revenue robustness and safety (proxy: supplies) Historical evolution Supply sales strong decline, Supplies sales Impact of strong total revenue declining less back to growth dynamic in Share of upgraded Installed Base Resilience Index(3) thanks to other streams Share of subscription-related revenue hardware sales in but total (2019-21, %) (2019-21, %) resilience (2019-21, %) H1 21 revenue growing even faster 10 6 75 74% 8.5% 5.2% thanks to strong hardware 72% 72% 8 revenue growth 4 70 6 4.9% 2.4% 4 2 1.7% 65 2 1.1% 0 0 60 2019 2020 H1 2021 2019 2020 H1 2021 2019 2020 H1 2021 (1) Resilience Index = supplies revenue evolution vs. previous year (in %) - total revenue evolution vs. previous year (in %); 14 (2) Positive trend is a marker of total revenue overperformance vs. mail volume usage (3) 2019 and 2020 Resilience Indexes do not take into account the ICA/MRS products reclassification © 2021 Quadient. All rights reserved.
Smart Hardware – Parcel Locker Solutions H1 2021 highlights – Strong momentum in our verticals FAST SCALING OF OUR OPEN PROMISING ADOPTION IN NEW SYNERGIES FROM OUR MRS NETWORKS GEOGRAPHIES CHANNEL Education Property Carriers Retail managers and corporate offices New milestone reached with Lowe’s US roll-out completed Still good traction in usage Continued traction in the US with 6,000 units installed in Japan in Q1, extension into Canada in the network in the 300 installations for corporate and for another 179 stores United States with 18m universities 2,000 units with Relais Colis completed in Q2 parcels in H1 2021 (500 units) and Pickup Pipeline increase in the UK for (1,500 units) to be rolled out Prescription medicine (+24%) universities due to COVID within 3 years delivery started in Japan MRS Synergies: Strong growth of MRS Synergies: Carrier deal Promising start in the Higher Education/Corporate in Canada for Q4 roll-out United Kingdom bookings through MRS USA sales and France channel (index at 100 for 2019) Drastic increase in market demand 2019 2020 2021 15 © 2021 Quadient. All rights reserved.
Smart Hardware – Parcel Locker Solutions H1 2021 solution KPIs GROWTH OF INSTALLED BASE USAGE RATE SUBSCRIPTION-RELATED REVENUE Definition Number of lockers installed (Number of parcels in the locker at the Subscription-related revenue beginning of the day + number of parcels delivered during the day) / number of Monitoring of numbers of lockers and subscribed boxes in the locker market share Rationale Allows to monitor customer acquisition Shows the progress in the monetization Subscription-related revenue ensures and churn of our installed base revenue robustness and safety Historical evolution Installed base 1,500+ Usage rate(1) Subscription-related revenue (2018-21, in K) (2018-21, in %) 60% (2018-21, in €m) units 60% 42 +20% 16 60 57% 14.5 in organic 14 13 33 50 12 40% 21 23 10 40 16 10 8 7 30 25% 6 20 2018 2019 2020 H1 2018 2019 2020 H1 2018 2019 2020 H1 2020 H1 2021 2021 2021 16 (1) Change in maximum rotation time assumption. Usage rate for 2020 and H1 2021 have been revised accordingly. © 2021 Quadient. All rights reserved.
17 H1 2021 financial review Quadient Customer Journey Explorer Quadient X-series Laurent DU PASSAGE CFO
Strong recovery in organic growth confirmed in Q2 2021 ORGANIC CHANGE – GROUP ORGANIC CHANGE – RECURRING / NON-RECURRING (1) +33.4% +30.7% +11.1% +11.1% +5.1% +3.4% +0.7% -2.1% -1.0% -4.6% -3.0% -7.7% -2.1% -5.0% -10.9% -26.4% -29.0% -14.6% Q1 ’20 Q2 ’20 Q3 ’20 Q4’ 20 Q1 ’21 Q2 ’21 Q1 ’20 Q2 ’20 Q3 ’20 Q4’ 20 Q1 ’21 Q2 ’21 Recurring revenue Non-recurring revenue (1) Non-recurring revenue = license and hardware sales; Recurring revenue = subscription-related revenue and services 18 © 2021 Quadient. All rights reserved.
Sustained performance across all solutions in Q2 2021 INTELLIGENT COMMUNICATION MAIL-RELATED PARCEL LOCKER AUTOMATION (1) SOLUTIONS (1) SOLUTIONS (1) +11.7% +5.1% +40.7% +17.3% +4.0% +17.5% 97 318 320 41 87 32 52 161 161 17 19 44 Q2 ’20 Q2 ’21 H1 ’20 H1 ’21 Q2 ’20 Q2 ’21 H1 ’20 H1 ’21 Q2 ’20 Q2 ’21 H1 ’20 H1 ’21 (1) Within Major Operations 19 (2) % of organic change vs. the same period in 2020; 2020 data was restated to take into account the product reclassification from Intelligent Communication Automation to Mail-Related Solutions © 2021 Quadient. All rights reserved.
H1 2021 revenue bridge H1 2021 revenue bridge (in €m, % of organic change vs. H1 2020) Group +11.1% organic change Major Operations +13 +9.0% +40.7% -20 organic change +13 +39.1% 504 +5.1% -4.2% 485 +11.7% +16 -13 +10 -2.7% H1 2020 Scope Intelligent Mail-Related Parcel Locker Additional Currency H1 2021 effect (1) Communication Solutions Solutions Operations effect (2) Management (1) Scope effects: divestments of ProShip and Graphics in Australia; acquisitions of YayPay and Beanworks 20 *(2)Scope effect: Average -€3.3m rates H1 2021: EUR/USD = 1.20 and EUR/GBP = 0.86 © 2021 Quadient. All rights reserved.
Intelligent Communication Automation Major Operations - H1 2021 revenue and solution profit margin H1 2021 revenue by type Growing customer demand for AR and AP solutions leading to c. +70% organic growth Subscription-related H1 2021 revenue Strong double-digit growth in Subscription-Related revenue +19.9% (1) Organic growth Revenue for both SMBs (+31%) and large accounts (+13%), Licenses and hardware vs. H1 2020 mainly driven by SaaS and volume-based solutions sales +11.7% -13.8% (1) (1) Improving level of activity in Professional services, particularly in France and the UK 14% 66% Shift to SaaS leading to lower license revenue, although €97m one large deal in Q2 2020 20% Investment level on target, including recent acquisitions of Professional services H1 2021 Solution high growth YayPay & Beanworks: +9.8 % (1) Profit Margin ─ Increased R&D investments related to Cloud-platform 16.0% expansion ─ Additional go-to-market and marketing investment (270) bps organic change Continuing shift in customer base from license to SaaS vs H1 2020 model impacting near term profit margin as planned % of organic change vs. the same period in 2020; 2020 data was restated to take into account (1) 21 the product reclassification from Intelligent Communication Automation to Mail-Related Solutions
Mail-Related Solutions Major Operations - H1 2021 revenue and solution profit margin H1 2021 revenue by type Positive organic growth across all geographies, with a sustained performance in North America and improved Subscription-related H1 2021 revenue business trend in Europe revenue -1.5% (1) Organic growth Strong recovery in hardware sales, with organic growth Licenses and hardware vs. H1 2020 sales of c. 27%, thanks to good traction with new customer acquisitions +5.1% +26.8% (1) (1) 28% Overall good resilience of the installed base and subscription-related revenue despite lingering Covid €320m impact on usage, in particular in Europe 72% Revenue mix effect from: H1 2021 Solution ─ Strong increase in hardware sales Profit Margin ─ Lower level of placement in H1 2020 impacting subscription- 44.5% related revenue (96) bps Impact from increase in freight cost organic change vs H1 2020 % of organic change vs. the same period in 2020; 2020 data was restated to take into account the (1) 22 product reclassification from Intelligent Communication Automation to Mail-Related Solutions
Parcel Locker Solutions Major Operations - H1 2021 revenue and solution profit margin H1 2021 revenue by type Double-digit growth in subscription-related revenue, due to the expansion of the installed base in the US in 2020, Subscription-related H1 2021 revenue with sustained increase in maintenance and volume-based revenue revenue +20.1% (1) Organic growth Licenses and hardware vs. H1 2020 sales Sustained growth in hardware sales, reflecting strong dynamics in US retail due to the rollout of the Lowe’s +79.4% (1) +40.7% (1) contract (completed in Q1 2021) and good traction in the universities in the US 39% €41m 56% Promising start of UK market 5% High profitability of the installed base (profit margin Professional services +83.9% (1) H1 2021 Solution between 25% and 30%) Profit Margin Planned increased investments in R&D and go-to-market (1.4)% New installations: +538 bps organic change ─ Different revenue mix with higher rate of subscription vs H2 2020 vs H1 2020 ─ Impact from increase in freight cost for new installations (1) % of organic change vs. the same period in 2020 23
Major Operations H1 2021 revenue and current EBIT H1 2021 revenue by type Strong performance in North America, driven by the Subscription-related rebound in Mail-Related Solutions and double-digit organic Licenses and hardware sales revenue H1 2021 growth across Intelligent Communication Automation and +25.3% (1) +3.6% (1) Parcel Locker Solutions businesses revenue 26% Organic growth Improved level of activity in Europe, though still impacted Professional vs. H1 2020 services €458m by Covid health measures +14.3% (1) 5% 69% +9.0% (1) Solid performance in International, mainly due to Parcel Locker Solutions H1 revenue by geography Strong acceleration of the level of activity Main European Countries H1 2021 40% +5.4% (1) Improvement in the profitability of the installed base Current EBIT International Increased investments in go-to-market & marketing (launch of +5.2% (1) 5% €71m new verticals and geographies for ICA and PLS) and in R&D North America +19.6% +12.0% (1) organic change Continuing shift in customer base from license to SaaS model 55% vs H1 2020 impacting ICA near term profit margin as planned (1) % of organic change vs. the same period in 2020 Increased freight costs and longer delivery lead time 24
H1 2021 results summary SALES Major Additional Total Group % of organic growth (1) Operations Operations vs. H1 2020 Intelligent Mail Parcel €250m North America Communication Related Locker +12.0% Automation Solutions Solutions Main European €183m countries +5.4% €25m International +5.2% €97m €320m €41m €458m €46m €504m +11.7% +5.1% +40.7% +9.0% +39.1% +11.1% Solution Profit Margin 16.0% 44.5% (1.4)% 34.4% 17.6% 32.8% Organic change in bp (270)bp (96)bp +538bp (192)bp +668bp (160)bp Current EBIT before acquisition-related €71m €(0)m €70m expenses +19.6% vs. €(4)m +28.2% % of organic growth (1) % of organic change vs. the same period in 2020; 2020 data was restated to take into account the product reclassification from Intelligent Communication Automation to Mail-Related Solutions 25
Improvement in activity lead to a €16m organic increase in current EBIT(1) H1 2021 current EBIT before acquisition-related expenses bridge (in €m, % of organic change vs H1 2020) The increase in current EBIT is mainly due to: +28.2% The strong improvement in activity level 74 vs H1 2020 (4) 70 +7 Improvement in profitability: +5 ─ thanks to the increase in installed base and its 61 profitability (3) 58 +5 ─ while investments were increased as planned (R&D, go-to-market, acquisitions) ─ despite the impact of the on-going shift to subscription model (lower level of license upfront) Improvement of G&A thanks to: H1 2020 Scope H1 2020 Change In Change In Change in H1 2021 Currency H1 2021 effect(2) (scope Major Additional G&A @ LYR effect ─ further simplification of the organization restated) Operations’ Operations’ and Solutions Solutions Innovation Profit Profit ─ reduction of real estate footprint Current EBIT before acquisition-related expenses; (1) (2) Scope effect taking into account the divestments of ProShip (end-Feb. 2020) and Graphics activities in Australia and New Zealand (21 Jan. 2021) as well as the acquisitions of YayPay (29 July 2020) and 26 Beanworks (23 March 2021)
Net attributable income of €45 million, up from €21 million in H1 2020 H1 2020 H1 2021 In € million Current operating income 61 70 (before acquisition-related expenses) Acquisition-related expenses (11) (6) 2021: Strong decrease in fees Current operating income 50 65 2021: Mainly linked to restructuration expenses and Drachten factory (APS) Optimization expenses and other operating income & expenses (8) (12) divestment Operating income 42 53 Cost of debt (16) (12) 2021: Reduced cost of debt thanks to 2020 refinancing operations Currency gains & losses and other (1) 14 2021: Increased value of the funds investment (X’Ange and Partech) Net financial income/(expense) (17) 3 Profit before tax 25 55 Taxes (3) (10) 2020: Benefits from tax loss carry-back measures in the US in COVID-19 context Income from associated companies (0) 0 Net attributable income 21 45 Minority interest 1 1 Net margin as a % of sales 4.5% 8.9% EPS (in €) 0.50 1.19 Fully diluted EPS (in €) 0.50 1.12 Note: Average rates EUR/USD H1 2021 = 1.20 and FY 2020 = 1.15; EUR/GBP H1 2021 = 0.86 and FY 2020 = 0.89 (2) The average compounded number of shares is 34,017,519. The fully diluted number of shares is 40,356,954. 27 (1) As per IFRS treatments, the calculation takes into account the dividends paid to ODIRNANE’s holders. © 2021 Quadient. All rights reserved.
Robust cash flow generation and EBITDA margin at 23.5% in H1 2021 H1 2020 H1 2021 In € million EBITDA 104 118 EBITDA margin (%) 21.5% 23.5% 2021: EBITDA margin improvement in spite of Beanworks and YayPay acquisitions 2021: Restructuring expenses and net impact of provisions release (inventory and Other items (2) (11) bad debt) Cash flow (1) 102 107 Change in working capital requirement (25) (6) Better receivables collection Change in lease receivables 54 32 Slow down of leasing portfolio decrease in 2021 (-5% vs. -7% in H1 2020) Normalization of tax paid compared to 2020 that benefitted from measures in Interest and income tax paid (16) (41) COVID context Cash flow from operations 115 92 Capital expenditure (39) (39) Cash flow after capex 76 54 Acquisitions net of divestments (9) (72) Acquisition of Beanworks in Q1 2021 Cash flow after capex & acquisitions 65 (18) Note: Average rates EUR/USD H1 2021 = 1.20 and FY 2020 = 1.15; EUR/GBP H1 2021 = 0.86 and FY 2020 = 0.89 28 (1) Before net cost of debt and tax © 2021 Quadient. All rights reserved.
CAPEX level reflecting phasing in investments CAPEX mix (€m) 39 39 15 Rented equipment 15 Steady level of rented mail equipment placement 16 reflecting the mix of hardware sales (leasing rather 16 than rental) 6 5 3 2 Acceleration in Parcel Lockers investment planned in H1 2020 H1 2021 H2 with the roll-out of main contracts in the second Rented equipment Development CAPEX Maintenance Asset right of use CAPEX (1) (IFRS 16) half of the year Development CAPEX maintained at €16m 15 15 3 4 Broadly stable maintenance CAPEX 12 11 H1 2020 H1 2021 Parcel Lockers Solutions Mail-Related Solutions (1) Acquisition of software and IT implementation costs, acquisition of machinery and equipment and other investments 29 © 2021 Quadient. All rights reserved.
Net debt and future cash flows as at 31 July 2021 Improving leverage in spite of Beanwork’s acquisition Net financial debt Leasing portfolio and rental future cash flows IFRS 16 debt 803 Rental future 759 526 cash flows 512 Net financial debt 205 183 Leasing portfolio 74 66 excluding IFRS 16(1) 439 459 598 575 End of FY 2020 End of H1 2021 End of FY 2020 End of H1 2021 2.1x 2.0x Net debt / EBITDA Strong liquidity position 0.4x 0.7x Net debt excl. leasing / €722 million, of which: EBITDA excl. leasing €322m of cash 1.93x incl. 2.13x incl. ODIRNANE ODIRNANE €400m of undrawn credit facility (maturing 2024) Thanks to FCF generation and EBITDA recovery, Group leverage ratio evolution has been contained between January and July 2021. Closing rates: EUR/USD H1 2021 = 1.19 and FY 2020 = 1.21; EUR/GBP H1 2021 = 0.85 and FY 2020 = 0.88 30 (1) Excluding ODIRNANE of €265 million, maturing 2022 – classified in equity under IFRS © 2021 Quadient. All rights reserved.
FY 2021 outlook Quadient Customer Journey Explorer Geoffrey GODET CEO
2021 outlook Upgraded guidance on current EBIT for FY 2021 SCOPE: GROUP 1 ASSUMPTIONS Revenue growth SCOPE CHANGE: Negative impact of the divestment of the APS business on expected organic revenue growth in 2021 versus initial full-year guidance Maintained above 4% organic growth SOLUTIONS TRENDS FOR H2 2021 in 2021 ─ ICA: Continued strong growth momentum for subscription and accelerated shift in model from license to SaaS in H2 2021 despite scope change… ─ MRS: Organic sales decline expected at be at low single digit level in H2 2021 ─ PLS: Due to the particularly high comparison basis set by the Lowe’s 2 contract in H2 2020 (PLS organic growth at c.+29% in Q3 2020 and c. +88% in Q4 2020), expected c. 15% organic decline in H2 2021 in PLS UPGRADED revenue despite of the dynamic rollout planned for H2 2021 and the growing level of subscription-related revenue from the installed base Current EBIT growth OPERATING EFFICIENCIES impacting positively Group current EBIT (real Above 6% organic current EBIT growth in estate footprint, simplification and further integration of the organization) 2021(1) partially offset by now anticipated increase in freight costs in H2 2021 as well as active hiring campaign and continued investment in talent to Vs. 5-6% organic current EBIT growth support growth. in 2021(1) previously (1)Current EBIT = current operating income before acquisition-related expenses; Organic: excluding FX and scope effects, based on 2020 current EBIT excluding earn-out reversal (i.e. €145 million) with a scope effect resulting 32 in a €140 million proforma © 2021 Quadient. All rights reserved.
Mid-term ambitions by solution On track to achieve our mid-term ambitions by solution SCOPE: MAJOR OPERATIONS Intelligent Communication Automation Mail-Related Solutions Parcel Locker Solutions Over 20-25% subscription- Better than -5% organic CAGR revenue decline More than 25k lockers related revenue CAGR By the end of the 3-year plan Over the 3-year plan Over the 3-year plan +19.9% in H1 2021 +5.1% in H1 2021 1,500+ new installs in H1 2021 c.30% Solution Profit High Solution Profit Margin 35-40% Profit Margin of Margin in the range of 43-45% the Installed Base On a FY basis by the end of the 3-year On a FY basis by the end of the 3-year On a FY basis by the end of the 3-year plan plan plan 16.0% in H1 2021 44.5% in H1 2021 25-30% in H1 2021 33 © 2021 Quadient. All rights reserved.
2021-2023 outlook confirmed SCOPE: GROUP 1 Topline growth Minimum 3% organic growth CAGR over 2021-23 2 Current EBIT Minimum mid-single digit organic current EBIT growth CAGR over 2021-23(1) growth (1) Current EBIT = current operating income before acquisition-related expenses; Organic: excluding FX and scope effects, based on 2020 current EBIT excl. earn-out reversal (i.e. €145 million) 34 © 2021 Quadient. All rights reserved.
INVESTOR RELATIONS financial-communication@quadient.com https://invest.quadient.com/ NEXT EVENTS • Q3 sales: 7 December 2021 35
Appendices Quadient Customer Journey Explorer Quadient X-series
Quadient helps 400k organizations connect with customers, employees and stakeholders RECEIVE Accounts COLLECT Contact Free Receivable Parcel automation Automation Automate AR collections, predict payments and speed Smart and secure pick-up, drop-off solution that up payments through better visibility and control offers convenience, security, and peace of mind. Accounts Mail PAY Payable Preparation & SEND Automation Delivery Your Organization Quickly develop, test and deploy integrated Automate AP processes including validation, approval and payment to spend more time managing your cash online and mobile experiences aligned to the consumers' channel of choice Personalized Accounts Journey Omni-channel Receivables Analytics & Communications Automation ENGAGE Orchestration OPTIMIZE Map and orchestrate customer and Generate compliant communications at scale including notifications, correspondence, emails, statements and policies, governed by approval workflows CONNECT communication journeys while measuring business outcomes across different touchpoints Parcel Locker Solutions 37 Intelligent Communication Automation Mail-Related Solutions © 2021 Quadient. All rights reserved.
Q2 2021 revenue bridge Q2 2021 revenue bridge (in €m, % of organic change vs. Q2 2020) Group +11.1% organic change Major Operations 9 -8 +7.7% 258 organic change +17.5% +4.0% 3 +57.5% -3.4% +17.3% 6 246 -6 8 -2.6% Q2 2020 Scope Intelligent Mail-Related Parcel Locker Additional Currency Q2 2021 effect (1) Communication Solutions Solutions Operations effect (2) Management (1) Scope effects: divestments of ProShip and Graphics in Australia; acquisitions of YayPay and Beanworks. 38 (2) Average rates Q2 2021: EUR/USD = 1.20 and EUR/GBP = 0.86 © 2021 Quadient. All rights reserved.
Q2 2021 revenue summary SALES Major Additional Total Group % of organic growth (1) Operations Operations vs. Q2 2020 Intelligent Mail Parcel €127m North America Communication Related Locker +10.3% Automation Solutions Solutions Main European €92m countries +3.6% €13m International +11.5% €52m €161m €19m €232m €26m €258m +17.3% +4.0% +17.5% +7.7% +57.5% +11.1% % ofInternational (1) The organic change vs. theincludes segment same period in 2020; of the activities 2020 dataLockers Parcel was restated to take Solutions into and in Japan account the product of Customer reclassification Experience from Intelligent Management Communication (ICA) outside Automation of North America and the to Mail-Related Main European Solutions countries. 39 (2) 2020 data was restated to take into account the product reclassification from Intelligent Communication Automation to Mail-Related Solutions © 2021 Quadient. All rights reserved.
P&L (in € millions) 31/07/2020 31/07/2021 Sales 485 504 Cost of sales (129) (137) Gross margin 356 366 R&D expenses (25) (27) Sales expenses (126) (128) Administrative and general expenses (101) (91) Maintenance and other expenses (45) (51) Employee profit-sharing and share-based payments 2 0 Current operating income before acquisition-related expenses 61 70 Acquisition-related expenses (11) (6) Current operating income 50 65 Optimization expenses and other operating income & expenses (0) (12) Operating income 42 53 Financial income/(expense) (17) 3 Income before taxes 25 55 Income taxes (3) (10) Share of results of associated companies 0 0 Net attributable income 21 45 Minority interests 1 1 Net income 22 46 40
Consolidated balance sheet (1/2) 31/07/2020 31/01/2021 31/07/2021 Assets (in € millions) Goodwill 1,040 1,026 1,106 Intangible fixed assets 128 128 120 Tangible fixed assets 213 207 188 Non-current financial assets 62 65 90 Other non-current receivables 3 3 4 Leasing & financing receivables 613 598 575 Deferred tax assets 18 17 20 Inventories 75 71 65 Trade receivables 187 231 182 Other current assets 104 100 108 Cash and cash equivalents 533 514 322 TOTAL 2,978 2,960 2,780 41 41
Consolidated balance sheet (2/2) 31/07/2020 31/01/2021 31/07/2021 Liabilities (in € millions) Shareholders’ equity 1,220 1,240 1,280 Non-current provisions 25 27 26 Non-current financial debt 822 821 734 Current financial debt 297 205 114 Other non-current debt 1 1 1 Deferred tax liabilities 144 148 146 Prepaid income 168 187 163 Other current liabilities 296 328 312 Financial instruments 4 3 4 TOTAL 2,978 2,960 2,780 42 42
Financial debt structure and future cash flows as at 31 July 2021 Improving leverage in spite of Beanwork’s acquisition Financial debt and maturities IFRS 16 debt 848 Net financial debt 43 excluding IFRS 16(1) 66 Gross debt due to 322 financial institution Other debts 526 372 346 66 738 265 265 187 325 163 459 75 81 23 47 End of H1 2021 Cash Total financial debt 2021 2022 2023 2024 2025 2026 at the end of H1 Bond 2.50% Bond 2.25% ODIRNANE Schuldschein (2017, 2019, 2020) 2021 Leasing portfolio and rental future cash flows 758 228 183 195 59 51 161 37 102 Rental future cash flows 575 169 22 54 145 125 18 Leasing portfolio 80 10 5 18 43 13 End of H1 2021 2021 2022 2023 2024 2025 2026 Closing rates: EUR/USD H1 2021 = 1.19 and FY 2020 = 1.21; EUR/GBP H1 2021 = 0.85 and FY 2020 = 0.88 43 (1) Excluding ODIRNANE of €265 million, maturing 2022 – classified in equity under IFRS © 2021 Quadient. All rights reserved.
All financial covenants easily met Schuldschein 2019, Schuldschein 2020 and Revolving Credit Facility Schuldschein 2017 (excluding IFRS 16) (including IFRS 16) Quadient level as at Jan. 31, 2021 Quadient level as at July 31, 2021 Quadient level as at Jan. 31, 2021 Quadient level as at July 31, 2021 Covenants Intercompany net leasing debt Intercompany net leasing debt Intercompany net leasing debt Intercompany net leasing debt Maximum drawing: 90% of on leasing standing at 75% of outstanding standing at 72% of outstanding standing at 75% of outstanding standing at 72% of outstanding outstanding leasing portfolio operations leasing portfolio leasing portfolio leasing portfolio leasing portfolio Maximum leverage of 3.0 (1) 0.0 0.4 0.4 0.7 excluding leasing entities Covenants Minimum equity: €600m €1,240m €1,280m €1,233m €1,273m on non leasing operations Default Rate < 5% ~1.7% ~1.8% ~1.7% ~1.8% Minimum interest cover (2): 4.0 7.7 9.3 7.9 9.5 (1) Net debt excluding leasing/EBITDA excluding leasing; 44 (2) EBITDA/net cost of debt
Restated 2020 figures by quarter SALES (in €m, unaudited figures) Q1 2020 Q2 2020 H1 2020 Q3 2020 Q4 2020 FY 2020 Major Operations 215 222 437 229 254 919 Intelligence Communication Automation 42 44 87 47 51 183 Mail Related Solutions 158 161 318 161 173 653 Parcel Locker Solutions 15 17 32 21 30 83 Additional Operations 24 24 48 29 33 110 TOTAL GROUP 239 246 485 258 287 1,029 Sales (in €m, unaudited figures) Q1 2020 Q2 2020 H1 2020 Q3 2020 Q4 2020 FY 2020 Major Operations 215 222 437 229 254 919 North America 118 121 239 127 135 501 Main European Countries (1) 85 88 173 89 105 367 International (2) 12 12 25 12 14 51 Additional Operations 24 24 48 29 33 110 TOTAL GROUP 239 246 485 258 287 1,029 (1) Austria, Benelux, France, Germany, Ireland, Italy, Switzerland, United Kingdom. 45 (2) The International segment includes the activities of Parcel Lockers Solutions in Japan and of Customer Experience Management (ICA) outside of North America and the Main European countries. © 2021 Quadient. All rights reserved.
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