Environmental Sustainability Strategy 2016-2021 - Bolton at ...

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Environmental Sustainability Strategy 2016-2021 - Bolton at ...
Environmental Sustainability Strategy 2016-2021
1. Introduction
Environmental protection, sustained economic growth and social equity form the 3 pillars of environmental
sustainability. It is a concept which deals with our impact on the environment and how we balance this with
economic and social wellbeing.

At Bolton at Home, we recognise the responsibility we have to protect our environment for ourselves and
future generations. Like any other business we make choices that have both positive and negative impacts
on the environment, this Environmental Sustainability Strategy sets out our approach to managing this
impact.

Building on the work we have done through our 20x16 Plan, the new strategy must operate in a
substantially different financial climate. Recent governmental policy changes have driven Bolton at Home
to refocus its business plan. This is to ensure a financially robust operating model for the future within a set
of new financial constraints. Our Environmental Sustainability Strategy has been similarly focussed to
ensure that it is consistent with our current Business Plan and will contribute towards delivering against our
new organisational priorities.

2. Why do we need this Strategy?
A well run, operationally slick and resource-efficient business will largely, by its nature, have a lower
environmental impact than a poorly performing counterpart. The principles of environmental sustainability
are therefore predominantly consistent with delivering the Bolton at Home envisaged for the future.
Further to this, by looking for areas to drive resource and environmental efficiencies, opportunities for
financial investments leading to savings can be identified. By focusing on opportunities that have payback
cycles palatable within current financial planning cycles, both environmental and financial benefits can be
achieved for the business and the communities it serves.

Bolton at Home is also committed to playing its part in Greater Manchester’s wider objectives and
priorities, with this strategy contributing towards the 2016-20 Joint Implementation Plan for GM’s Climate
Change and Low Emission Strategies. GM’s plan has an overall target to reduce the city region’s emissions
by 48% (from 1990 levels) by 2020 and includes strategic visions around; Buildings, Energy, Green Space,
Transport and Sustainable Consumption and Production, all of which have relevance to the organisation.
Bolton at Home is also actively engaged with the Manchester Devolution process and has undertaken
initiatives with the GM Low Carbon Hub and will continue to be an active player in this landscape.

With a similar perspective to the above, Bolton at Home is keen to both share and learn from its
experiences in moving towards being a more environmentally sustainable organisation. Bolton at Home will
continue to actively participate in this agenda through the various networks that it is engaged with; these
include Eurhonet, the Housing Plus Academy Think Tank, the Public Sector Carbon Network etc.
3. A commercial approach to sustainability
With a renewed emphasis on taking a business approach to sustainability, activities and initiatives will be
prioritised where there is a clear link to one of the Business Plan’s objectives and a sound business case
exists to justify implementation. To ensure that this approach is making an identifiable impact on the
organisation’s environmental performance, a monitor on Bolton at Home’s overall Carbon Footprint will be
maintained. This will also be used as part of the evaluation of individual activities and projects.

To summarise, implementation will be based upon;

    •   Alignment with the Bolton at Home Business Plan - the strategy looks at the Business Plan’s 5 key
        objectives and identifies broad environmental opportunities that will contribute towards delivering
        these objectives. These opportunities will then be developed into specific projects and prioritised
        according to potential carbon and financial savings and general feasibility.
    •
    •   Impact on Bolton at Home’s Carbon Footprint - Monitoring and reporting the reduction of Bolton
        at Home’s overall operational Carbon Footprint to maintain an overall indicator of environmental
        performance.
Since the introduction of the 20x16 Plan, there has been a steady improvement in the availability of data
that can be used to track environmental performance. This has occurred due to the installation of
automatic utility meter readers, the fitting of trackers on vans, better billing systems etc. This means that it
is now possible to report with more confidence on specific initiatives or projects to evaluate effectiveness.

4. Progress to Date
Bolton at Home has made good progress in terms of starting to monitor and improve its environmental
performance since the introduction of the 20x16 Plan, which had a headline objective of reducing
emissions by 20% by 2016. Highlights under this plan include:

    •   SHIFT assessments – index of sustainability for housing associations, Bolton at Home moved from a
        Bronze rating in 2012 to Silver in 2014, which has been maintained at last assessment (2016).
    •   Keep Warm for Less – comprehensive initiative to support Bolton at Home customers with energy
        saving advice.
    •   Carbon Literacy – over 100 front-line staff trained to the Carbon Literacy standard.
    •   Super Greens – well established and active environmental champion scheme promoting sustainable
        behaviour internally within the organisation.
    •   Sustainable Travel – Staff cycling and car-share initiatives established with good take up.
    •   Retrofit – External funding accessed for retrofit works such as Leicester Street Estate.
    •   Sustainable Procurement – New procurement toolkit introduced which includes criteria and
        guidance on environmental sustainability.
    •   Overall emissions reductions – 22% emission reduction achieved compared to 2011 baseline.
    •   Many of the above activities and initiatives will continue as they are now embedded within the
        organisation and so do not need to appear in the new strategy action plan unless further
        development is envisaged.
5. Implementation

Working on the principle of alignment with the Bolton at Home business plan the following Theme Plan sets
out areas of work and initiative with, wherever possible, potential financial and CO2 savings identified. This
Theme Plan will feed a Project Plan where specific projects are initiated once they have been deemed
deliverable and a suitable project sponsor identified.

                                                                    financial savings
                                                                    Potential annual

                                                                                         CO2 savings
                                                                                         Potential annual

                                                                                                                    Target KPI
       Maximising income for our organisation so that
       we remain viable.
           • Identify opportunities and implement
 1
             affordable projects to reduce costs and
             improve resource efficiency around energy,
             fuel and water use across the business.

                                                              £145,000

       Reduce energy and water costs associated with          (Based on assumed         745t
       residential schemes where Bolton at Home is            40% saving on
                                                              lighting costs
       directly responsible for the bill. This specifically   through LED retrofit.     (This
 1.1                                                                                    represents
       applies to properties where tenants pay a heating      20% saving on
                                                              heating costs             13% of
       charge with their rent, and to properties with         through better            overall
       communal areas, lounges and external lighting etc.     controls and              2016 CF)
                                                              efficiency).

                                                              £28,000

                                                              (Based on assumed
                                                                                        155t                Average office
                                                              40% saving on                                 emissions
       Reduce energy and water costs associated with our      lighting costs            (This               32Kg/m2/yr
 1.2                                                          through LED retrofit.     represents
       office operations.
                                                              20% saving on             2.8% of
                                                                                                            Average water use
                                                              heating costs             overall
                                                              through better            2016 CF)            7.5m3/emp/yr
                                                              controls and
                                                              efficiency).

                                                              £75,000
                                                              (Based on 5%
 1.3   Review procurement of energy.                          reduction in unit
                                                              price compared to
                                                              current).

                                                              £50,000
                                                              (Based on 15%
                                                                                        90t
                                                              reduction in costs        (This
       Reduce fuel costs associated with operating Bolton     derived from driver
 1.4                                                                                    represents
       at Home’s direct vehicle fleet.                        training, reduced         1.6% of
                                                              mileage and vehicle       overall
                                                              optimisation).            2016 CF)
financial savings
                                                                  Potential annual

                                                                                          CO2 savings
                                                                                          Potential annual

                                                                                                                    Target KPI
      Maximising income for our customers
      Deliver initiatives that help customers reduce their
2     consumption and pay less for the energy and water
      that they use.

                                                             £140 per
                                                             customer
                                                             (£126,000)
                                                             (Based on typical;
      Reduce energy bills for Bolton at Home customers       savings per
2.1                                                                                   655t
      to help save them money.                               customer achieved
                                                             through KWfL.
                                                             Support given to 5%
                                                             of customers will
                                                             generate £126,000
                                                             of savings).

                                                             £70 per
                                                             customer
                                                             (£70,000)                330t
                                                             (Based on 20%
      Review communal heating charge system and              savings on               (This
2.2                                                          communal heating         represents
      move towards charging customers for actual usage.
                                                             costs through            5.9% of
                                                             reduction in usage       overall
                                                             through heat meters      2016 CF)
                                                             or equivalent. Some
                                                             interdependence
                                                             with 1.1)

      Improve the energy efficiency and sustainability of                                                    Average SAP 73
2.3                                                          Not quantified           -                      by 2021
      our housing stock.
                                                                  financial savings
                                                                  Potential annual

                                                                                          CO2 savings
                                                                                          Potential annual

                                                                                                                    Target KPI

      Diversification of our range of products and
      services
3     Identify opportunities and develop sustainable
      products and services.

                                                             Not currently
                                                             quantified
                                                             however this will
      Investigate and where feasible develop renewable
3.1                                                          be possible as
      heat and power technologies.                           individual
                                                             projects are
                                                             developed
financial savings
                                                                          Potential annual

                                                                                               CO2 savings
                                                                                               Potential annual

                                                                                                                           Target KPI
      Delivering an efficient and well run business
      Identify and deliver against opportunities to reduce
4     waste and inefficiencies in the business.

      Investigate and implement ICT solutions and new
      ways of working which enable us to use fewer
4.1   resources and be more energy efficient.                         Not quantified
      (eg paperless office, improved recycling, car sharing
      etc)

      Deliver staff behavioural change initiatives that
4.2                                                                   Not quantified
      engender more efficient ways of working.

      Develop innovative organisational changes that
4.3                                                                   Not quantified
      engender less resource-intensive working.

      Ensure that goods and services procured by BH are
4.4   responsibly sourced and are consistent with the                 Not quantified
      organisations sustainability principles
                                                                          financial savings
                                                                          Potential annual

                                                                                               CO2 savings
                                                                                               Potential annual

                                                                                                                           Target KPI
      Achieving profitable growth that can be
      reinvested back into our organisation
5     Investigate and develop opportunities for energy
      services for customers.

      Investigate and develop opportunities for energy                Not quantified
      services for customers.                                         but potentially
5.1
                                                                      significant
      (Potential for significant income generation to BH as well as
      lower energy bills for BH customers)

                                                                                                                  (Represents 23% of
                                                                                                                  2016 overall Carbon
Total potential annual savings Bolton at Home                         £298,000                1,320t              Footprint inc communal
                                                                                                                  heating schemes)

Total potential annual savings customer                               £196,000                985t

Total potential annual savings                                        £884,000                2,305t
6. Monitoring and reporting
The impact of individual projects will be assessed individually as part of the prioritisation process, but
projects will be selected due to their ability to make efficiency and/or financial savings as well as having a
measurable environmental benefit. More often than not, this will be translated as a monetary value and
also in terms of a CO2 saving. Certain initiatives may be produce outputs with other measurable KPIs.

Overall performance will be monitored using a dashboard style report which will show a series of key
indicators that cover the main areas of environmental impact. This will include overall organisational
carbon footprint and also financial savings from individual projects.

     See Appendix 2: Environmental Sustainability Dashboard

7. Overview, evaluation and review
Overview and steering of the Strategy and Theme Plan will be undertaken by a Sustainability Strategy
Group which will meet quarterly. A key role for this group is to assess and prioritise projects and initiatives
that fit within the Theme Plan and to secure a project sponsor and any resources required. Individual
project groups will be formed as necessary with project sponsors reporting back to the Strategy Group as
required.

A review of the strategy will be undertaken in year 3 (sooner if there are significant changes to Bolton at
Home’s Business Plan), The review will evaluate effectiveness, review objectives, refresh projects and re-
prioritise if necessary.

 Date approved             December 2016
Appendix 1

Bolton at Home’s Environmental Sustainability Policy
Bolton at Home’s key areas of focus to reduce environmental impact will be achieved by:

   •   Minimising waste produced by offices and households by raising staff and customer awareness and
       encouraging the recycling of waste alongside increasing efforts to reduce and/or reuse construction
       waste.

   •   Cutting the amount of carbon emitted from organisational activities by adopting energy-saving
       measures and by following recognised guidelines and codes of practice.

   •   Incorporating specific environmental requirements into contracts with principal suppliers and
       throughout the supply chain.

   •   Wherever practicable, specifying products from sustainable sources, products made from recycled
       materials or designed to be easy to re-use or recycle.

   •   Complying with relevant, social value, environmental, corporate social responsibility and health and
       safety regulations and legislation.

   •   Publishing environmental metrics and reporting publicly on our environmental management and
       impact.

   •   Ensuring adaptive measures to climate change are put in place to limit the risk to our property
       portfolio.

   •   Helping our customers reduce their energy consumption through energy saving measures and
       advice.

   •   Reducing the organisation’s impact on ecology and biodiversity by actively promoting initiatives
       that encourage wildlife, fauna and flora.

   •   Continuing to work with staff and customers to adopt more sustainable travel options and reduce
       transport carbon emissions.

These commitments are backed by our Environmental Sustainability Strategy which includes a programme
of continuous assessment.
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