Environmental Sustainability Strategy 2016-2021 - Bolton at ...
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Environmental Sustainability Strategy 2016-2021 1. Introduction Environmental protection, sustained economic growth and social equity form the 3 pillars of environmental sustainability. It is a concept which deals with our impact on the environment and how we balance this with economic and social wellbeing. At Bolton at Home, we recognise the responsibility we have to protect our environment for ourselves and future generations. Like any other business we make choices that have both positive and negative impacts on the environment, this Environmental Sustainability Strategy sets out our approach to managing this impact. Building on the work we have done through our 20x16 Plan, the new strategy must operate in a substantially different financial climate. Recent governmental policy changes have driven Bolton at Home to refocus its business plan. This is to ensure a financially robust operating model for the future within a set of new financial constraints. Our Environmental Sustainability Strategy has been similarly focussed to ensure that it is consistent with our current Business Plan and will contribute towards delivering against our new organisational priorities. 2. Why do we need this Strategy? A well run, operationally slick and resource-efficient business will largely, by its nature, have a lower environmental impact than a poorly performing counterpart. The principles of environmental sustainability are therefore predominantly consistent with delivering the Bolton at Home envisaged for the future. Further to this, by looking for areas to drive resource and environmental efficiencies, opportunities for financial investments leading to savings can be identified. By focusing on opportunities that have payback cycles palatable within current financial planning cycles, both environmental and financial benefits can be achieved for the business and the communities it serves. Bolton at Home is also committed to playing its part in Greater Manchester’s wider objectives and priorities, with this strategy contributing towards the 2016-20 Joint Implementation Plan for GM’s Climate Change and Low Emission Strategies. GM’s plan has an overall target to reduce the city region’s emissions by 48% (from 1990 levels) by 2020 and includes strategic visions around; Buildings, Energy, Green Space, Transport and Sustainable Consumption and Production, all of which have relevance to the organisation. Bolton at Home is also actively engaged with the Manchester Devolution process and has undertaken initiatives with the GM Low Carbon Hub and will continue to be an active player in this landscape. With a similar perspective to the above, Bolton at Home is keen to both share and learn from its experiences in moving towards being a more environmentally sustainable organisation. Bolton at Home will continue to actively participate in this agenda through the various networks that it is engaged with; these include Eurhonet, the Housing Plus Academy Think Tank, the Public Sector Carbon Network etc.
3. A commercial approach to sustainability With a renewed emphasis on taking a business approach to sustainability, activities and initiatives will be prioritised where there is a clear link to one of the Business Plan’s objectives and a sound business case exists to justify implementation. To ensure that this approach is making an identifiable impact on the organisation’s environmental performance, a monitor on Bolton at Home’s overall Carbon Footprint will be maintained. This will also be used as part of the evaluation of individual activities and projects. To summarise, implementation will be based upon; • Alignment with the Bolton at Home Business Plan - the strategy looks at the Business Plan’s 5 key objectives and identifies broad environmental opportunities that will contribute towards delivering these objectives. These opportunities will then be developed into specific projects and prioritised according to potential carbon and financial savings and general feasibility. • • Impact on Bolton at Home’s Carbon Footprint - Monitoring and reporting the reduction of Bolton at Home’s overall operational Carbon Footprint to maintain an overall indicator of environmental performance. Since the introduction of the 20x16 Plan, there has been a steady improvement in the availability of data that can be used to track environmental performance. This has occurred due to the installation of automatic utility meter readers, the fitting of trackers on vans, better billing systems etc. This means that it is now possible to report with more confidence on specific initiatives or projects to evaluate effectiveness. 4. Progress to Date Bolton at Home has made good progress in terms of starting to monitor and improve its environmental performance since the introduction of the 20x16 Plan, which had a headline objective of reducing emissions by 20% by 2016. Highlights under this plan include: • SHIFT assessments – index of sustainability for housing associations, Bolton at Home moved from a Bronze rating in 2012 to Silver in 2014, which has been maintained at last assessment (2016). • Keep Warm for Less – comprehensive initiative to support Bolton at Home customers with energy saving advice. • Carbon Literacy – over 100 front-line staff trained to the Carbon Literacy standard. • Super Greens – well established and active environmental champion scheme promoting sustainable behaviour internally within the organisation. • Sustainable Travel – Staff cycling and car-share initiatives established with good take up. • Retrofit – External funding accessed for retrofit works such as Leicester Street Estate. • Sustainable Procurement – New procurement toolkit introduced which includes criteria and guidance on environmental sustainability. • Overall emissions reductions – 22% emission reduction achieved compared to 2011 baseline. • Many of the above activities and initiatives will continue as they are now embedded within the organisation and so do not need to appear in the new strategy action plan unless further development is envisaged.
5. Implementation Working on the principle of alignment with the Bolton at Home business plan the following Theme Plan sets out areas of work and initiative with, wherever possible, potential financial and CO2 savings identified. This Theme Plan will feed a Project Plan where specific projects are initiated once they have been deemed deliverable and a suitable project sponsor identified. financial savings Potential annual CO2 savings Potential annual Target KPI Maximising income for our organisation so that we remain viable. • Identify opportunities and implement 1 affordable projects to reduce costs and improve resource efficiency around energy, fuel and water use across the business. £145,000 Reduce energy and water costs associated with (Based on assumed 745t residential schemes where Bolton at Home is 40% saving on lighting costs directly responsible for the bill. This specifically through LED retrofit. (This 1.1 represents applies to properties where tenants pay a heating 20% saving on heating costs 13% of charge with their rent, and to properties with through better overall communal areas, lounges and external lighting etc. controls and 2016 CF) efficiency). £28,000 (Based on assumed 155t Average office 40% saving on emissions Reduce energy and water costs associated with our lighting costs (This 32Kg/m2/yr 1.2 through LED retrofit. represents office operations. 20% saving on 2.8% of Average water use heating costs overall through better 2016 CF) 7.5m3/emp/yr controls and efficiency). £75,000 (Based on 5% 1.3 Review procurement of energy. reduction in unit price compared to current). £50,000 (Based on 15% 90t reduction in costs (This Reduce fuel costs associated with operating Bolton derived from driver 1.4 represents at Home’s direct vehicle fleet. training, reduced 1.6% of mileage and vehicle overall optimisation). 2016 CF)
financial savings Potential annual CO2 savings Potential annual Target KPI Maximising income for our customers Deliver initiatives that help customers reduce their 2 consumption and pay less for the energy and water that they use. £140 per customer (£126,000) (Based on typical; Reduce energy bills for Bolton at Home customers savings per 2.1 655t to help save them money. customer achieved through KWfL. Support given to 5% of customers will generate £126,000 of savings). £70 per customer (£70,000) 330t (Based on 20% Review communal heating charge system and savings on (This 2.2 communal heating represents move towards charging customers for actual usage. costs through 5.9% of reduction in usage overall through heat meters 2016 CF) or equivalent. Some interdependence with 1.1) Improve the energy efficiency and sustainability of Average SAP 73 2.3 Not quantified - by 2021 our housing stock. financial savings Potential annual CO2 savings Potential annual Target KPI Diversification of our range of products and services 3 Identify opportunities and develop sustainable products and services. Not currently quantified however this will Investigate and where feasible develop renewable 3.1 be possible as heat and power technologies. individual projects are developed
financial savings Potential annual CO2 savings Potential annual Target KPI Delivering an efficient and well run business Identify and deliver against opportunities to reduce 4 waste and inefficiencies in the business. Investigate and implement ICT solutions and new ways of working which enable us to use fewer 4.1 resources and be more energy efficient. Not quantified (eg paperless office, improved recycling, car sharing etc) Deliver staff behavioural change initiatives that 4.2 Not quantified engender more efficient ways of working. Develop innovative organisational changes that 4.3 Not quantified engender less resource-intensive working. Ensure that goods and services procured by BH are 4.4 responsibly sourced and are consistent with the Not quantified organisations sustainability principles financial savings Potential annual CO2 savings Potential annual Target KPI Achieving profitable growth that can be reinvested back into our organisation 5 Investigate and develop opportunities for energy services for customers. Investigate and develop opportunities for energy Not quantified services for customers. but potentially 5.1 significant (Potential for significant income generation to BH as well as lower energy bills for BH customers) (Represents 23% of 2016 overall Carbon Total potential annual savings Bolton at Home £298,000 1,320t Footprint inc communal heating schemes) Total potential annual savings customer £196,000 985t Total potential annual savings £884,000 2,305t
6. Monitoring and reporting The impact of individual projects will be assessed individually as part of the prioritisation process, but projects will be selected due to their ability to make efficiency and/or financial savings as well as having a measurable environmental benefit. More often than not, this will be translated as a monetary value and also in terms of a CO2 saving. Certain initiatives may be produce outputs with other measurable KPIs. Overall performance will be monitored using a dashboard style report which will show a series of key indicators that cover the main areas of environmental impact. This will include overall organisational carbon footprint and also financial savings from individual projects. See Appendix 2: Environmental Sustainability Dashboard 7. Overview, evaluation and review Overview and steering of the Strategy and Theme Plan will be undertaken by a Sustainability Strategy Group which will meet quarterly. A key role for this group is to assess and prioritise projects and initiatives that fit within the Theme Plan and to secure a project sponsor and any resources required. Individual project groups will be formed as necessary with project sponsors reporting back to the Strategy Group as required. A review of the strategy will be undertaken in year 3 (sooner if there are significant changes to Bolton at Home’s Business Plan), The review will evaluate effectiveness, review objectives, refresh projects and re- prioritise if necessary. Date approved December 2016
Appendix 1 Bolton at Home’s Environmental Sustainability Policy Bolton at Home’s key areas of focus to reduce environmental impact will be achieved by: • Minimising waste produced by offices and households by raising staff and customer awareness and encouraging the recycling of waste alongside increasing efforts to reduce and/or reuse construction waste. • Cutting the amount of carbon emitted from organisational activities by adopting energy-saving measures and by following recognised guidelines and codes of practice. • Incorporating specific environmental requirements into contracts with principal suppliers and throughout the supply chain. • Wherever practicable, specifying products from sustainable sources, products made from recycled materials or designed to be easy to re-use or recycle. • Complying with relevant, social value, environmental, corporate social responsibility and health and safety regulations and legislation. • Publishing environmental metrics and reporting publicly on our environmental management and impact. • Ensuring adaptive measures to climate change are put in place to limit the risk to our property portfolio. • Helping our customers reduce their energy consumption through energy saving measures and advice. • Reducing the organisation’s impact on ecology and biodiversity by actively promoting initiatives that encourage wildlife, fauna and flora. • Continuing to work with staff and customers to adopt more sustainable travel options and reduce transport carbon emissions. These commitments are backed by our Environmental Sustainability Strategy which includes a programme of continuous assessment.
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