ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19 AND BEYOND - GUIDANCE FOR COLLEGES ...

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ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19 AND BEYOND - GUIDANCE FOR COLLEGES ...
ENSURING ALL STUDENTS HAVE
ACCESS TO HIGHER EDUCATION:
THE ROLE OF STANDARDIZED
TESTING IN THE TIME OF COVID-19
AND BEYOND
GUIDANCE FOR COLLEGES
AND UNIVERSITIES
NACAC Task Force
on Standardized Admission
Testing for International
and US Students
ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19 AND BEYOND - GUIDANCE FOR COLLEGES ...
TABLE OF CONTENTS
    Letter from the Chair .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1                         Task Force Recommendations .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
    Executive Summary  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2                         Future Directions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
    Background on the Task Force .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4                                       Conclusion .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
    Introduction: Standardized Admission Testing                                                                     Appendix A: NACAC’s Public Letters
    in 2020 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6      on Testing .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 20
    Access and Equity Concerns in Standardized                                                                       Appendix B: International ACAC
    Testing .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7   Delegate Motion .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 27
    The Value and Costs of Standardized Tests to                                                                     Appendix C: Member Feedback .  .  .  .  .  .  .  .  .  .  .  .  . 28
    Assess the 21st Century Learner .  .  .  .  .  .  .  .  .  .  .  .  .  . 9                                       Appendix D: Data Request Agencies .  .  .  .  .  .  .  .  . 36
    Data-Informed Decisions: Does the Value Justify
    the Costs?  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16

   TASK FORCE
   John Latting, Chair                                        Emmi Harward                                           Chemeli Kipkorir                                       NACAC Staff liaisons:
   Emory University (GA)                                      ACCIS (CA)                                             Shanghai American
                                                                                                                     School – Puxi (China)                                  Lindsay Addington
   Julie Chapman                                              Bridget Herrera                                                                                               Director, Global
   Vanderbilt University                                      American International                                 Andrew Peters                                          Engagement
   (TN)                                                       School Dhaka                                           Monash University
                                                              (Bangladesh)                                           (Australia)                                            David Hawkins
   Gary Clark                                                                                                                                                               Executive Director,
   University of California –                                 Erick Hyde                                             Anne Richardson                                        Educational Content &
   Los Angeles                                                University of                                          The American School in                                 Policy
                                                              Pennsylvania                                           London (UK)
   Randall Deike                                                                                                                                                            The task force would like
   Cleveland State                                            Ericka Jackson                                         Mark Sklarow                                           to acknowledge and thank
   University (OH)                                            Wayne State University                                 IECA (VA)                                              Jill Cook at the American
                                                              (MI)                                                                                                          School Counselor Association
   Rafael Figueroa                                                                                                                                                          (ASCA) for reviewing the
   Albuquerque Academy                                                                                                                                                      report with an eye toward
   (NM)                                                                                                                                                                     matters of importance to
                                                                                                                                                                            school counselors.

Copyright © 2020
National Association for College Admission Counseling
DEAR COLLEAGUE,
Greetings, and my best wishes to you, your family, and the institution you represent in this time of
extraordinary challenge.

The following report springs from the convergence of two events. First, there is the COVID-19 pandemic that has
upended both institutional operations at all levels worldwide, as well as the lives of individual students preparing
for higher education. This report addresses the resulting access and equity concerns for all students. Second, the
report answers a call at the 2018 meeting of the NACAC Assembly to assess standardized testing challenges for
students residing abroad.

This report is faithful to that original charge and explores the mismatch between the increasing role international
students play in our enrollment planning and the level of services that population receives in test administration
planning. But the report is also a clear-eyed assessment of implications of the pandemic on the use of standardized
testing for enrollment purposes. Just as one example, the College Board reports that the number of rising
seniors in the United States who have taken the SAT this year is down by more than 1 million. Multiple test
administrations have, understandably, been canceled, and opportunities for students this coming fall will be
determined in large part by the spread of the virus and not by the efforts of the College Board or the ACT. Even
if test administrations can proceed as scheduled in all parts of the world, opportunities for students to prepare for
their tests both in and out of school will likely continue to be significantly affected.

Yet the SAT and ACT are deeply embedded in the enrollment operations of most American higher education
institutions. Score usage can range from searching for prospective students, to guiding the selection process,
allocating financial aid and scholarship funds, and forecasting yield and retention. Student test scores are even
used by third parties to rate our institutional quality and our creditworthiness.

The availability of that resource most of us use and some of us depend on—student test scores we don’t have to
pay for—has been severely disrupted. Clearly, this is a crisis year. This is a year to be as economical as possible
in uses of standardized testing. It is a year to reexamine any mandatory use of testing as part of enrollment
operations, for both practical but also ethical reasons. It is a year to be reminded of appropriate uses, and potential
misuses, of standardized tests, as NACAC did in its excellent 2008 report. It is a year to partner with the College
Board and the ACT on test administration and fairness for students and secondary schools the world over.
We explore all these issues in this report.

I thank you for considering the recommendations of this task force. Our work has been guided by the interests
of students, and the hope that this period of crisis will not become a long-term drag on student educational
opportunities. I also thank task force members, and NACAC staff and leadership, for their work in tackling these
important issues.

Sincerely,

John Latting
Associate Vice Provost for Enrollment
Dean of Admission
Emory University (GA)

        ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                          1
EXECUTIVE SUMMARY                                           their visibility and, arguably, their outsized importance,
                                                                which has prompted a decades-long debate over the
    The National Association for College Admission              question, “What are the ways in which college admission
    Counseling’s Task Force on Standardized Admission Testing   exams contribute to or detract from postsecondary access
    for International and US Students was charged by the        and success for a diverse set of students?” This task force
    NACAC board of directors with investigating access          examined this question closely.
    to testing, alternatives for assessment, customer service
    and communication with testing stakeholders, barriers       The task force observed that if standardized testing
    for students needing accommodations, and availability       perpetuates or worsens inequities, and if it is to
    of fee waivers for the ACT and SAT college admission        remain a part of the undergraduate admission process
    exams. This task force was created after several years of   at all, it must receive the most stringent of reviews.
    disruptions to international test administrations and       College admission counseling professionals must
    disadvantages faced by test-takers outside the US, for      examine their policies and practices to offer tangible
    which other efforts to enact change resulted in limited     solutions that can help bring about needed change. This
    responses from the testing organizations, minimal           report suggests steps that institutions can take related to
    awareness by higher education institutions of the           standardized admission testing. These steps cannot alone
    challenges students faced, and the recurrence of the same   resolve issues of access and equity in admission, but
    issues on an annual basis.                                  deserve careful consideration.

    NACAC remains respectful of the complexities                Among these are:
    involved with administering a test internationally to a
    growing population of test-takers, particularly as the      • Considering the impact of every requirement that
    unprecedented rate of technological change presents           institutions place on students in the admission process.
    additional challenges. However, recent experience
    suggests that the expansion of the student population       • Committing to regular predictive validity research of
    and rapid changes in technology may have outpaced             standardized testing and to publicly sharing results.
    the capabilities of the testing agencies, causing
    significant disruptions for students who test outside       • Reexamining the infrastructure used for
    of the United States. As such, the task force set out in      standardized testing.
    Fall 2019 to carefully examine the systemic challenges
    involved with standardized admission testing in             • Considering the impact of score policies on the student
    an increasingly global landscape. The task force,             experience, which may incentivize students to take
    however, had to pivot in early 2020 as the COVID-19           standardized tests more than once.
    pandemic swept the world and affected every facet of
    life, including the college admission process. The task     • Clearly articulating to whom testing policies apply
    force felt a responsibility to its original charge, while     and, if not to all applicants, the rationale for excluding
    also altering the scope of its work to include testing        certain populations.
    issues and policy changes that were exacerbated by the
    COVID-19 disruptions.                                       • Sharing outcomes data, disaggregated by key demographic
                                                                  variables (e.g., race, ethnicity, socioeconomic status,
    Through the initial as well as expanded charge, task          financial aid, and high school type).
    force members insisted that access and equity be the
    lens through which they approached their work. As           Colleges and universities are undergoing, and will
    the gatekeepers of access, the policies and practices of    continue to undergo, introspection as to whether they will
    admission offices are paramount to achieving a fair         continue to require standardized tests as admission criteria.
    and equitable process. As a prominent feature of many       The task force strongly believed that it is up to institutions
    admission policies, college admission exams stand out for   to determine whether admission tests add sufficient

2   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
As the gatekeepers of access, the policies and practices of
            admission offices are paramount to achieving a fair and equitable
           process. As a prominent feature of many admission policies, college
             admission exams stand out for their visibility and, arguably, their
            outsized importance, which has prompted a decades-long debate
            over the question, “What are the ways in which college admission
              exams contribute to or detract from postsecondary access and
                          success for a diverse set of students?”

value to the admission process to justify the social and           decisions and justifications, and share data that
monetary costs, which are outlined in this report. The             results from policy changes or continuations. Avoid
task force respects that institutions will arrive at different     ambiguous language.
decisions about the usefulness of standardized tests in their
admission processes.                                             • Include a plan for conducting frequent reviews.
                                                                   Commit to regular assessment of institutional data to
To assist institutions in these discussions, the task              inform testing policy.
force recommends key considerations that should be
addressed when making the decision.                              • Consider unintended consequences. Standardized
                                                                   tests have served a role in the evaluation process
Decisions should:                                                  to assess cognitive characteristics of students
                                                                   independently of any particular secondary school
• Consider the public good. Consider what admission                curriculum. External assessments can be thought of as
  policy decisions mean for higher education generally,            a counterweight to information from secondary schools
  and whether institutional policies and practices enable          that have an interest in the outcome of the selection
  more students access to higher education.                        process. When colleges and universities no longer utilize
                                                                   SAT or ACT scores, and other measures of academic
• Be student-centered. Offer simplicity and clarity                achievement become more important in determining
  in a time of complexity and heightened anxiety                   who is admitted, does this place new pressures on
  about the college admission process. Though                      secondary schools?
  the COVID-19 pandemic created additional
  barriers to accessing standardized tests, certain              Through this report, the testing task force aims to
  populations—including international applicants,                empower senior higher education leaders to make
  who are critical to postsecondary institutions—                informed decisions regarding standardized admission
  have faced barriers for decades that will remain, or           testing policy and practice, while considering the impact
  even be exacerbated, if or when testing returns to             of these decisions on the public good. The task force also
  pre-COVID-19 operations.                                       intends this report to be a catalyst for discussion among
                                                                 all stakeholders involved in college admission testing, and
• Focus on student success. Review historical                    to illustrate systemic challenges for those most directly
  institutional data for enrolled students to determine the      affected, including students and counselors. This report
  factors that contribute to student success.                    provides background information, key questions, and calls
                                                                 to action—related to both systemic concerns and new
• Be transparent and clearly stated. Share data that             developments—to inform conversations and decisions
  has informed decisions, clearly articulate the resulting       around standardized testing.

            ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                               3
BACKGROUND ON THE                                           facilitated the rapid transfer of data over the
    TASK FORCE                                                  internet. These technological changes took place
                                                                as more students pursued education outside of
    Standardized testing and its use in admission has been a    their country of origin and were likely a factor in
    topic of focus and advocacy for the National Association    accelerating this mobility. Between 2011 and 2017,
    for College Admission Counseling (NACAC) for                the number of internationally mobile students grew
    decades. NACAC’s members—representing secondary             from approximately 3.9 million to 4.8 million.
    and postsecondary perspectives—have long-standing and       This increase in volume has undeniably strained the
    varied views about its benefits and drawbacks as a factor   capacity of postsecondary institutions to recruit,
    in the admission process.                                   evaluate, and accommodate students from regions far
                                                                and wide. Funneling the global student population
    In 2008, NACAC’s Commission on the Use of                   through domestic admission processes has proven
    Standardized Tests in Undergraduate Admission               difficult in nearly all aspects, including standardized
    explored the proper role for the SAT and ACT                admission testing. NACAC remains respectful
    and established a set of recommendations aimed at           of the complexities involved with administering
    stimulating a rich and sustained process of introspection   a test internationally to a growing population
    about how colleges and universities evaluate applicants     of test-takers and acknowledges the additional
    for admission. At that time, standardized tests             challenges presented by the unprecedented rate of
    were becoming an increasingly important factor in           technological change. However, recent experience
    undergraduate admission, while also being used for          suggests the expansion of the student population
    purposes like bond ratings for institutions, college        and rapid changes in technology may have outpaced
    rankings, and assessments of curricular learning as high    the capabilities of the testing agencies, causing
    school exit exams—purposes for which they were not          significant disruptions for students who test outside
    developed. As such, it was critical that this examination   of the United States.
    take place. With the understanding that one size did
    not fit all, the commission made recommendations            Between 2015 and 2018, NACAC members working
    that encouraged institutions to prioritize education        with international test-takers reported widespread
    about, training on, and implementation of practices         problems with test administration in overseas locations.
    that accounted for differential access to preparation       During this period, NACAC issued three public letters
    and information about testing, the possible misuses         (Appendix A) to the testing agencies asking for assistance
    of test scores, and the appropriate use of test scores      in resolving these problems. By 2018–19, concerns
    with attention to differences among different groups        voiced by counselors and others increasingly began to
    of people. There was an overarching call to action          focus on the cumulative effects on equity and access for
    from the commission that institutions should regularly      international students and US citizens testing abroad,
    question and reassess the foundations and implications      as outlined in a May 2019 report by the International
    of standardized test requirements.                          Association for College Admission Counseling
                                                                (International ACAC), a NACAC affiliate. The Task Force
    These recommendations still hold merit a decade             on Standardized Admission Testing for International and US
    later. However, the world—and thus college and              Students was created by the NACAC board of directors
    university admission—has changed dramatically since         in 2019 in response to a motion passed during the 2018
    the 2008 commission issued its report. Two such             NACAC Assembly (Appendix B). The task force was
    changes—technology and global student mobility—             charged with investigating access to testing, alternatives
    have had significant impacts on standardized testing.       for assessment, customer service and communication
    The 2010s, the “Decade of Disruption,” saw mobile           with testing stakeholders, barriers for students needing
    upgraded from 3G to 4G, while the amount of time            accommodations, and availability of fee waivers for the
    spent online worldwide quadrupled largely due to            ACT and SAT college admission exams. The task force
    social media and faster network connections                 membership represented US and international secondary

4   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
NACAC remains respectful of the complexities involved with administering
           a test internationally to a growing population of test-takers and
      acknowledges the additional challenges presented by the unprecedented
       rate of technological change. However, recent experience suggests the
      expansion of the student population and rapid changes in technology may
      have outpaced the capabilities of the testing agencies, causing significant
            disruptions for students who test outside of the United States.

and postsecondary institutions as well as independent            and to illustrate systemic challenges for those most
educational consultants. The American School Counselor           directly affected, including students and counselors. This
Association, a membership organization of professional           report provides background information, key questions,
school counselors, reviewed the report to ensure the             and calls to action—related to both systemic concerns
task force findings reflected the views of this segment of       and new developments—to inform conversations and
NACAC’s membership.                                              decisions around standardized testing. Though the task
                                                                 force focused on the SAT and ACT, the report identifies
In the fall of 2019, the task force set out to carefully         themes—educational inequities, access to test preparation,
examine the systemic challenges involved with                    the digital divide, and more—that affect any standardized
standardized admission testing in an increasingly global         assessment, particularly for purposes of evaluating
landscape. In addition to reviewing the International            admissibility to college.
ACAC report, the task force solicited feedback from the
NACAC membership in February 2020 (Appendix C).                  About NACAC
The analysis confirmed for the task force that association       NACAC, founded in 1937, is an organization of nearly
members were concerned with access to testing outside of         14,000 professionals from around the world dedicated
the US, fairness and equity for international test-takers,       to serving students as they make choices about pursuing
and communication challenges with testing agencies. The          postsecondary education.
task force, since its inception, has been in communication
with the College Board and ACT, and requested data               NACAC strives to provide the counseling and admission
from the agencies to inform the task force’s understanding       profession with knowledge, research, and tools to
and recommendations (Appendix D). The task force, as             ensure that all students have access to higher education.
well as the testing agencies, had to pivot in early 2020,        Toward this strategic goal, NACAC has a long advocated
however, as the COVID-19 pandemic swept the world                for policies that address inequities. Specifically, that
and affected every facet of life, including the college          inequitable distributions of resources among school
admission process. The task force felt a responsibility to its   districts in the United States limits access to college
original charge, while also altering the scope of its work       preparatory coursework; that inequitable access to
to include testing issues and policy changes that were           school counselors limits access to college guidance and
exacerbated by the COVID-19 disruptions.                         preparation, including how to best prepare for tests; and,
                                                                 that vast inequities in wealth limit students’ ability to
Through this report, the testing task force aims to              afford college, including the standardized tests and the test
empower senior higher education leaders to make                  preparation services that many students and families see
informed decisions regarding standardized admission              as a necessary step in the admission process. Furthermore,
testing policy and practice, while considering the impact        NACAC advocates to ensure the ethical practice and fair
of these decisions on the public good. The task force also       treatment of all students, including international students,
intends this report to be a catalyst for discussion among        and promotes student mobility. Differential and restricted
all stakeholders involved in college admission testing,          access to standardized tests threatens these core values.

            ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                                 5
INTRODUCTION:                                                Among the institutions that made decisions this spring
    STANDARDIZED                                                 or summer, at the time this report was finalized, 80 were
                                                                 permanent policy changes, 25 specified a two- or three-
    ADMISSION TESTING 		                                         year pilot program, and 213 were specific to the class of
    IN 2020                                                      2021, prompting questions as to what testing will look
    The COVID-19 pandemic has called into question               like over the next few years, and which institutions will
    the college admission practices and policies higher          decide to remain test-optional for the long-term.
    education institutions have maintained for decades, one
    of which is the reliance on the ACT and College Board
    to provide valid and reliable external assessments of            Understanding “Test-Optional”
    millions of students worldwide. In the US alone, more
    than 2 million students from the class of 2019 cohort            “Test-optional” is a blanket term to describe
    took the SAT and nearly 1.8 million took the ACT,                an institutional policy around not requiring
    with the majority of test-takers aspiring to some form of        standardized exams, or a specific exam. In
    postsecondary education.                                         practice, “test-optional” typically refers to
                                                                     institutions that give students the choice
    School and testing center closures, as a result of the
    pandemic, have caused significant disruption to students         to submit scores if they feel it reflects their
    around the world who seek to enter higher education              true ability. Institutions will still consider
    in the coming years. According to UNESCO, at the                 scores if submitted. “Test-flexible” refers
    peak of the pandemic in mid-April, 194 countries had             to institutions that give students a choice
    implemented nationwide school closures, affecting close          about which type of assessment to submit.
    to 1.6 billion students—90.1 percent of the world’s total        “Test-blind” refers to institutions that will
    enrolled learners. These closures derailed the testing           not consider standardized testing for any
    process in the spring, and likely will continue to disrupt       applicant, even if submitted.
    the ability of hundreds of thousands of students to test
    over the summer and fall as uncertainty remains over
    reopening. By the end of May, roughly 1 million fewer
    American 11th-graders had taken the SAT for the first        As a result of the pandemic, higher education institutions
    time than would have been expected.                          have an opportunity to come together to reflect on
                                                                 current or recently changed testing practices, to review
    These disruptions have forced many postsecondary             testing in light of other measures to predict successful
    institutions to make changes to their testing policies,      student outcomes, and to realign admission requirements
    as access to testing cannot be guaranteed for students       to ensure a student-first framework. NACAC’s Code of
    and maintaining enrollment is critical for institutions.     Ethics and Professional Practices states:
    Moreover, institutions recognize the clear threat to
    fairness, equity, and access posed by maintaining testing      Our profession strives to ensure that the students we serve
    requirements during the COVID-19 pandemic. As of               and all of our colleagues are valued and supported. We
    the writing of this report, more than half of four-year        thrive by embracing and engaging our unique identities,
    colleges and universities had gone test-optional, 318          experiences, and perspectives, and we are committed
    of which—including many highly selective public and            to increasing the enrollment and success of historically
    private institutions—made announcements in spring              underrepresented populations. We are dedicated to
    or summer 2020. Though test-optional adopters were             promoting college access and addressing systemic
    growing prior to the emergence of COVID-19, the                inequities to ensure that college campuses reflect our
    pandemic quickly accelerated the movement. For                 society’s many cultures, stimulate the exchange of ideas,
    comparison, approximately 50 institutions announced a          value differences, and prepare our students to become
    test-optional policy throughout the entire year in 2019.       global citizens and leaders.

6   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
As the gatekeepers of access, the policies and practices of admission
       offices are paramount to achieving a fair and equitable process…. As a
      prominent feature of many admission policies, college admission exams
        stand out for their visibility and, arguably, their outsized importance,
      which has prompted a decades-long debate over the question, “What are
      the ways in which college admission exams contribute to or detract from
         postsecondary access and success for a diverse set of students?”

In addition to highlighting the causes and                     As the gatekeepers of access, the policies and practices of
manifestations of disparities that students face, college      admission offices are paramount to achieving a fair and
admission counseling professionals must also examine           equitable process. Indeed, these policies and practices
their policies and practices to offer tangible solutions       are the subject of regular discussion, critique, and
that can help bring about needed change. This report           assessment, both internally and externally, each year. As
suggests steps that institutions can take related to           a prominent feature of many admission policies, college
standardized admission testing, which cannot alone             admission exams stand out for their visibility and,
resolve issues of access and equity in admission but           arguably, their outsized importance, which has prompted
deserve careful consideration.                                 a decades-long debate over the question, “What are the
                                                               ways in which college admission exams contribute to
ACCESS AND EQUITY                                              or detract from postsecondary access and success for a
                                                               diverse set of students?”
CONCERNS IN
STANDARDIZED TESTING                                           The relationship between colleges and universities,
                                                               on the one hand, and the SAT and ACT admission
The higher education sector must create an                     exams, on the other, is symbiotic. The development of
environment whereby all students, regardless of race,          standardized admission tests was a direct response on
ethnicity, country of origin, or country of residence,         the part of postsecondary institutions to the desire for
are provided with equal access to educational                  a “common yardstick,” and to a great extent, a way to
opportunity. Higher education institutions have                create efficiency in the process of reviewing applications
strategized for decades to create equitable admission          for admission. Over time, the tests have adapted in
practices, which is necessary for higher education to          response to stimuli from the market—enrollment has
remain of service to the greater good. US institutions         grown more than 1,500 percent since the SAT was
have enacted strategies, for example, that include             developed in 1926—and to critical thinking about
race-conscious admission practices, consideration              how (or whether) students’ abilities, and later learning,
of students’ socioeconomic circumstances, or                   can be assessed in a single sitting. Postsecondary
targeted recruiting. Several states have limited the           institutions have effectively entrusted the College Board
ability of admission offices to consider a student’s           and ACT with the authority of serving as a third-party
race or ethnicity as a factor affecting their access to        certifier of students’ qualification for admission. As
educational opportunity, while some have enacted               the population interested in admission to college has
laws requiring public institutions to accept the top           rapidly expanded and diversified, however, testing
“X” percent of students from public high schools.              agencies have not been able to ensure that the access
One important element links both sides of this often-          to and availability of test administrations, the quality
contentious debate—that access to postsecondary                of the testing experience, and the integrity and validity
opportunities is not evenly distributed, equitable, or,        of test scores are preserved consistently. Moreover,
in a broad sense, fair.                                        “test prep”—at first scorned by the testing agencies

           ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                             7
and now embraced—has burgeoned into a billion-
    dollar industry, creating added equity challenges and              Recent concerns further complicate long-standing
    calling into question the reliability of test scores as true       questions about college admission exams,
    measures of student abilities.                                     including but not limited to:
                                                                       • How do we account for differences in scores by
    International test-takers, particularly, have for years faced        race/ethnicity and income?
    significant barriers to access, creating an inequitable            • Do the exams simply magnify existing
    testing environment compared to test-takers within the               disparities already ingrained in our K-12
    United States—the original impetus for this task force.              educational system?
    Advocates for international test-takers have expressed             • Do the exams provide sufficient additional
    disapproval over fewer test dates, greater distances                 predictive power for postsecondary success,
    traveled to a limited number of testing locations, higher            particularly for underrepresented students? Does
    fees, differing policies (e.g., fee waivers), and alternative        it vary by academic pathway and type of higher
    testing formats that disadvantage students. Specialized              education institution?
    technology requirements for the ACT have reduced                   • Does inequitable access to test preparation
    the ability of some secondary schools to remain as                   further reinforce systemic inequities and further
    testing sites. After years of expressing their concerns,             amplify test score differences?
    professionals working with international students have             • Are the exams culturally tilted away from
    been frustrated by limited responses from the testing                underrepresented students in their very
    organizations, minimal awareness of their challenges by              construction?
    higher education institutions, and the recurrence of the
    same issues on an annual basis.

    Now, as a result of disruptions to testing in the               Over time, an increasing number of postsecondary
    United States, the spotlight on testing is being driven         institutions have implemented test-optional admission
    by domestic student voices and their advocates,                 policies, citing concerns about equity among the reasons
    which has brought the issues previously limited to              for doing so. The task force stresses that with these,
    the international student realm into the forefront of           and other policies intended to address equity concerns,
    public consciousness. Significant testing disruptions           results are what matter, not simply implementing
    resulted globally from COVID-19—spring and                      policies. Though several research studies have shown
    summer tests were canceled, seats are and will                  that test-optional policies do not improve institutional
    continue to be limited as testing sites are allowed             diversity, these studies have significant limitations
    to open, discussions about alternative formats                  including focusing on highly selective liberal arts
    for test administration accelerated, students have              colleges—the early adopters of test-optional policies. As
    limited access to guidance on test taking, and test             the types of institutions that go test-optional broadens,
    preparation is delivered in alternative formats.                and as test-blind policies are adopted, more research
    Though some rising seniors were able to test in                 is needed to show the effects on institutional diversity.
    their junior year, retesting, which around half of              And importantly, a large percentage of students still
    test-takers will do (54 percent for SAT and 45                  opt to submit standardized test scores to test-optional
    percent for ACT), will be restricted, therefore                 institutions. Applying to other schools that require
    limiting the opportunity for students to demonstrate            exams, needing exams to apply for certain academic or
    improvements or create stronger scores for those                scholarship programs, or unfortunately, mistrust that
    institutions that superscore. It is also well-established       they won’t be treated fairly in the review process without
    that from an access and equity perspective, limited             scores play a large role in the decision to submit. As such,
    testing and retesting capacity will disparately affect          it is critical not to abandon efforts to address concerns
    students who are underrepresented, low-income,                  about equity and access to the tests for students who are
    first-generation, or live in densely populated areas.           required to or opt to submit test scores. Institutions must

8   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
commit to showing evidence to the public that they are           THE VALUE AND COSTS
making good on this renewed commitment to students               OF STANDARDIZED TESTS
that higher education can be an engine of opportunity
and social mobility for all.                                     TO ASSESS THE 21ST
                                                                 CENTURY LEARNER
After we emerge from the COVID-19 pandemic and
related restrictions, we cannot simply “go back to               Twenty-first century learning as defined by the 4Cs—
normal.” The tenuous grasp we hold on many of our                communication, collaboration, critical thinking, and
habits and policies has been further loosened, and we            creativity—are among the skills that college admission
must adapt if we are to continue to fulfill our duty             offices seek in applicants. The task force considered
to the public good. While more higher education                  how the current standardized admission tests—one-day,
institutions will undoubtedly adopt test-optional                multiple choice, largely paper-based exams—demonstrate
admission policies, not all institutions will do so.             the 21st century competencies that colleges expect
And while some institutions have decided to go test-             and students need for the world into which they will
optional as a result of COVID-19 disruptions, this may           graduate. For example, college and career success is now
be a temporary shift in policy. The task force believes          highly dependent on technological capabilities, such
institutions, regardless of the college admission policy         as the ability to search, find, and evaluate information
they choose, must closely examine their approach in              on the web; web-style reading skills; synchronous and
light of equity concerns.                                        asynchronous communication skills; and the ability to

FIGURE 1. PERCENTAGE OF COLLEGES ATTRIBUTING DIFFERENT LEVELS OF
IMPORTANCE TO FACTORS IN ADMISSION DECISIONS: FIRST-TIME FRESHMEN, FALL 2017

                                                              Considerable Moderate            Limited           No
                     Factor                          N
                                                              Importance Importance           Importance      Importance
 Grades in All Courses                              220            74.5            15.0            5.5            5.0
 Grades in College Prep Courses                     220            73.2            16.8            5.9            4.1
 Strength of Curriculum                             219            62.1            21.9            8.7            7.3
 Admission Test Scores (SAT, ACT)                   221            45.7            37.1           12.2            5.0
 Essay or Writing Sample                            220            23.2            33.2           24.1            19.5
 Student’s Demonstrated Interest                    218            16.1            23.9           28.0            32.1
 Counselor Recommendation                           218            15.1            40.4           26.6            17.9
 Teacher Recommendation                             219            14.2            40.2           26.5            19.2
 Class Rank                                         220            9.1             29.1           34.1            27.7
 Extracurricular Activities                         219            6.4             42.9           32.0            18.7
 Portfolio                                          219            6.4             11.9           26.9            54.8
 Subject Test Scores (AP, IB)                       219            5.5             18.3           35.2            41.1
 Interview                                          219            5.5             16.4           28.3            49.8
 Work                                               217            4.1             28.6           36.9           30.4
 State Graduation Exam Scores                       218            2.3             8.7            18.8           70.2
 SAT II Scores                                      216            1.9             5.6            14.8           77.8
SOURCE: NACAC Admission Trends Survey, 2018–19.

             ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                               9
integrate text, images, and video into a deliverable.         cognitive characteristics of students independently of
     These are also the skills, coincidentally, that have been     any particular secondary school curriculum, and have
     critical to students as they navigate virtual learning as a   generally been found to add a measure of predictive
     result of COVID-19. And, unquestionably, skills that are      power when combined with high school grades. As
     not assessed through the current ACT or SAT.                  high schools employ differential grading techniques
                                                                   and offer courses of various strengths, this external
     What might the value be of a test that measures student       assessment has been perceived as an important tool
     readiness and maintains only a modest statistical             for many institutions in comparing students across
     correlation with first-year success, particularly when        contexts. Without external assessments, colleges
     institutions are responsible for graduating students          and universities would be making their high-stakes
     prepared for longer-term success?                             decisions on what is generated at the secondary
                                                                   school level, which could be problematic. More
     Value to Institutions                                         recently, US-based standardized admission tests are
                                                                   being increasingly utilized as a factor in admission
     Assessing Student Potential                                   for international universities (SAT recognized at
     As originally envisioned, college admission exams             universities in 85 countries), particularly for students
     were intended to provide a “common yardstick” as              studying in an American high school diploma program,
     the population of students expanded. Moreover,                which alone is not considered sufficient.
     early in their history, college admission exams
     held the promise of finding the “diamond in the               Institutions, through predictive validity studies, are able
     rough,” or high-performing students in settings               to determine precisely the added value of standardized test
     where colleges traditionally had not sought them.             scores in admission decisions.
     However, time has changed much about the
     founding purposes and assumptions behind these                    Call to Action: US and international institutions
     exams. Indeed, the very notions of “diamonds in                   should commit to regular predictive validity
     the rough” and even the “common yardstick” are                    research and to publicly sharing results.
     culturally suspect—are not all students capable of
     success given equal opportunity? Beyond academic
     capability, institutions often seek additional
     information about what makes a student a good                    The value of ACT or SAT scores to colleges is
     fit for the institution’s mission and needs. And to              dependent on scores conveying valid and reliable
     what degree is a yardstick effective if the units of             information. In the international testing context,
     measurement cannot afford us a full understanding                cheating and score cancellations—the extent
     of what we’re attempting to measure?                             of which are not yet fully understood—raise
                                                                      important questions about the integrity of test
     Indeed, US colleges and universities apply a range               scores. Furthermore, as one task force member
     of factors to obtain a multidimensional view of                  notes, “the improvised fixes and stop-gap measures
     applications for admission. Colleges and universities            that testing agencies were willing to make as a
     across the board consistently indicate that high school          result of COVID-19 have destroyed the fiction
     grades in college preparatory courses are the most               that these tests are actually standardized at all.”
     important factor in admission decisions (see Figure              The testing organizations maintain a responsibility
     1). This reliance on grades earned over the duration of          to colleges and universities to ensure that the
     secondary school reflects decades of research indicating         access to and availability of the tests, the quality
     that high school grades are the single strongest                 of the testing experience, and the integrity of test
     predictor of academic success during the first year              scores are preserved throughout the world.
     of college and beyond. Standardized tests, however,
     have served a role in the evaluation process to assess

10   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
…institutions have come to rely on test-based student search
           services to play a core lead generation function in their recruitment
             processes, and on the other end of the funnel, have used tests
            administratively to aid in enrollment forecasting and onboarding
             related to academic advisement and placement. Such benefits
               are secondary to the original purpose of college admission
            exams, but have become intertwined in the relationship between
                    postsecondary institutions and testing agencies.

Administrative Tool                                            score that comprises 10 percent of an institution’s rank.
Standardized admission tests also have practical               College admission exam scores, therefore, remain a core
implications for colleges and universities. As application     perception of institutional quality for internal and external
numbers continue to grow and even outpace admission            higher education stakeholders that many institutions have
staff capacity in light of diminished budgets, testing         not been willing to risk upsetting.
offers an efficient and expedient tool to assist decision-
making. The largest and most selective colleges receive        Institutions make use of positive rankings and other
tens of thousands of applications each year, reducing the      reputational indicators when recruiting students,
review times for each application to mere minutes. In          reporting to boards and alumni, and marketing to other
such an environment, single quantitative measures offer        external audiences. While most admission officers believe
a tantalizing shortcut to accomplishing the unrealistic        that their institutions are not manipulating practices
task of reading every application for admission in             to achieve better rankings, nearly all admission officers
depth and evaluating a student’s academic record and           believe that other institutions are doing so, according to
accomplishments during a lifetime of learning.                 the 2011 Report of the NACAC Ad Hoc Committee on U.S.
                                                               News and World Report Rankings. The reality is that all
In addition, institutions have come to rely on test-based      selective colleges, to one degree or another, factor rankings
student search services to play a core lead generation         into their decision-making processes at a number of levels,
function in their recruitment processes, and on the other      including the choices they make regarding standardized
end of the funnel, have used tests administratively to         testing policies.
aid in enrollment forecasting and onboarding related to
academic advisement and placement. Such benefits are           It is important to note, however, that the USNWR
secondary to the original purpose of college admission         methodology, as well as our collective perceptions about
exams, but have become intertwined in the relationship         the significance of college admission exam scores on
between postsecondary institutions and testing agencies.       institutional quality, reflects a reality that may no longer
Among other functions, the ability to identify diverse and     exist—that a substantial majority of US colleges and
underrepresented populations among test-takers is an oft-      universities require the scores for admission decisions.
cited benefit of utilizing this student information.           Though institutions that go test-optional may be signaling
                                                               that rankings hold less influence than some may think,
Reputation                                                     these colleges and universities still rely on submitters.
Colleges and universities are also mindful of public           If fewer than 75 percent of students in an entering class
perception of institutional quality, which is inextricably     submits ACT or SAT scores, USNWR methodology is
linked to both test score ranges of incoming students and      designed to give test scores less weight, with the overall
college rankings. US News & World Report (USNWR)               value of the school’s score being reduced. USNWR is
rankings, for example, utilize student inputs—standardized     making adjustments to reflect a changing landscape,
testing scores and class rank—for its “student excellence”     however, such as now ranking test-blind institutions.

           ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                               11
In 2018–19… students testing outside of the US had four
                     options for testing whereas domestic test-takers had seven
                    opportunities. As one member of the task force noted, “Access
                     is not about increasing test dates and lowering registration
                     fees by region. It’s understanding that students applying to
                     university don’t have the same opportunities to prepare and
                      test and for that reason, should not be penalized for that.”

                                                                     As score disparities are often tied to money, power,
          Call to Action: Call on rankings organizations             and privilege, the students who most often benefit
          to remove certain inputs, specifically class rank          are those with money, power, and privilege. In the
          and standardized testing metrics, from rankings            equation—does the value to institutions justify the
          methodologies in favor of factors that measure             cost to students—careful examination of the costs is
          student outcomes, satisfaction, and engagement.            necessary. As task force members aptly pointed out in
     		   See the 2011 Report of the NACAC Ad Hoc                    their discussions, it’s not just costs to students, but also
          Committee on U.S. News & World Report Rankings.            costs to secondary schools.

          Call to Action: Determine how strongly rankings            Costs to Students
          and other “reputational” considerations factor             Costs to students must be examined both prior to the
          into your institution’s decision-making process            COVID-19 pandemic and after. It is clear that many
          regarding testing.                                         of the institutional decisions to adopt test-optional
                                                                     policies for at least the 2020–2021 application cycle
     Value to Students                                               are based in part on the judgment that the costs, both
     When considering value to institutions, it’s logical to         financial and otherwise, to students amid a pandemic
     then consider the value to students. Simply put, students       are too high. Uncertainty about access to physical
     take standardized tests because colleges require them to        testing centers; apprehensiveness about public health;
     do so. Like institutions, students can benefit from the         and concerns about equity in varying test scenarios,
     opportunity to externally validate their abilities amid         including the prospect of expanded online testing,
     widely differing systems—both within the US and                 likely drove most institutional decisions. In addition,
     internationally, and even within systems with differing         colleges and universities recognize that stress is already
     grading structures. Results have the possibility of             heightened around a very different junior and senior
     opening doors for students that may not have otherwise          year academically, cocurricularly, and with respect to the
     existed, leading them to consider, for example, applying        college search and application process.
     to more highly selective institutions based on their test
     scores. But the opposite can also be true, prompting            Institutional decisions to go test-optional permanently, or
     students with lower scores that aren’t an accurate              to use this time to examine testing policies more closely
     reflection of their ability to question their place in higher   during this temporary shift, most certainly included,
     education. It is also important to consider cultural            or will include, a close examination of costs to students
     differences when it comes to the value of testing for           outside of a global health crisis. The task force sought to
     students. In some cultures, where tests alone determine         better understand the costs to students from an access and
     a student’s postsecondary path and holistic review is           equity perspective.
     hard to comprehend, the test-optional movement can be
     anxiety-inducing.                                               Under the current system, the financial foundation of the
                                                                     administration of standardized testing rests exclusively

12   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
on students and their families. Direct costs include exam        not require a flight or a passport. The same can’t be said
registration fees for each test administration, as well as the   for many international test-takers.
costs students encounter when requesting additional score
reports beyond those allotted by the testing agencies.           Additionally, there have traditionally been fewer test
                                                                 dates offered to students residing outside the US,
Yet it’s institutions—not students—who ultimately                particularly for the SAT. In 2018–19, for example,
capitalize on the final product, using the scores submitted      students testing outside of the US had four options
by applicants as a third-party certification of student          for testing whereas domestic test-takers had seven
qualifications. This system in itself is problematic,            opportunities. As one member of the task force noted,
particularly when viewed through an equity and access            “Access is not about increasing test dates and lowering
lens. Financial structures that impose a flat, standardized      registration fees by region. It’s understanding that
fee for access are inherently regressive. Moreover, when         students applying to university don’t have the same
the service for which individuals pay is connected to a          opportunities to prepare and test and for that reason,
public good, such as entry to higher education, the system       should not be penalized for that.”
by which the service sustains itself must be examined
critically to determine whether access is restricted at the      Seeking guidance on test registration procedures, test
very source.                                                     score submission, test preparation, and other related
                                                                 questions can also carry hidden costs. In the US,
In recognition of barriers to access, some states and            many students face student-to-counselor ratios that
localities have begun offering free college admission exams      are far too large, but many students outside the US
in public schools. However, while these measures relieve         have no access to counseling at all. In both cases, the
individual students and families of direct costs, they           lack of guidance inhibits access. As such, students
ultimately transfer them to the taxpayer and consume             in wealthier families and schools are more likely to
scarce public dollars at a time when spending on public          receive this information through resources provided
goods, including education, has stagnated. And while the         by the school or by hiring a consulting service.
testing agencies offer fee waivers to low-income students,       Low-income students, in contrast, often lack access to
the opportunity costs of submitting additional paperwork         the same support and information.
with each administration—all to prove that a student is,
in fact, disadvantaged—remains a barrier that wealthier
students do not face.
                                                                    Students who can work with knowledgeable,
Beyond direct financial costs, task force members                   well-resourced college counselors are better
focused on issues that are less evident and harder                  able to make alternate arrangements when
to quantify, yet are of considerable importance to                  testing difficulties arise and make more
consideration of equity and access. Per the original                informed college choices related to testing.
charge, the task force sought to understand additional,             Students who do not have access to a
different, and significantly higher costs to test-takers            counselor, or work with counselors managing
outside of the United States, and were asked to examine             large caseloads, must navigate these changes
how issues of access and equity in testing compared                 with less guidance. In some cases, and as
inside the US versus outside of the US. The task force              witnessed more often in an international
concluded that the issues are similar, but of different             context, students may seek help from
magnitude. At the most basic level, fees for testing                individuals who are not well-informed and
internationally are much higher than those charged                  who may take advantage of a student’s and/or
domestically, and do not include ancillary but necessary            family’s lack of knowledge of the process.
costs, such as travel expenses. For example, in the US,
students (particularly rural students) might have to
travel some distance to test, but that trip usually does

            ENSURING ALL STUDENTS HAVE ACCESS TO HIGHER EDUCATION: THE ROLE OF STANDARDIZED TESTING IN THE TIME OF COVID-19
                                                                                                                              13
To make informed decisions about testing policies, the task force felt strongly
          that institutions need to understand a variety of student perspectives with
            respect to the overall experience of taking college admission exams.

     There are also entirely different issues facing international    by the sheer hours of conversation and preparation that
     test-takers, many of which cost students the chance to           standardized testing requires. It feels that the precious time
     take tests or receive scores:                                    of both students and those who advise them is disregarded.”

     • Mass test score cancellations are among the most serious,           Call to Action: Consider the impact of every
       as testing organizations struggle to manage a global testing        requirement that your institution places on
       network securely. Thousands of students outside of the              students in the admission process. Specific to
       US have been required to retake the exams, at significant           testing requirements, call on testing agencies to
       cost—financially, emotionally, and mentally—due to                  make testing-related information and data readily
       mass cancellations. Test reuse, digital technology, and             available to better understand costs to students.
       the physical expanse of the global testing system have
       accelerated cheating processes that strain the agencies’       Costs to Secondary Schools
       ability to prevent such occurrences globally. So far, these    In weighing costs of standardized testing, institutions
       cancellations have been unique to the international testing    cannot overlook the costs to secondary schools. The College
       environment, though score cancellations on a smaller scale     Board and ACT could not function without secondary
       occur regularly in the domestic context.                       schools, as their business model relies on the support of
                                                                      secondary school personnel to advertise tests; assist students
     • Fee waivers for low-income families are available              with registration, accommodations, and score sending
       in the US, but not outside of the US, except for a             procedures; prepare for and proctor test administrations,
       few programs targeting low-income, high-achieving              including for students outside of their school and for
       international students.                                        students who receive testing accommodations; manage
                                                                      and troubleshoot all technology and mailing associated
     • Tests that are meant to be standard are administered           with testing; and serve as the customer service first
       differently outside the US. For example, international         contact for the testing agencies when issues arise. This
       test-takers are only able to take the ACT as a computer-       labor infrastructure operates year-round with minimal, if
       based exam, unless they have been approved for                 any, compensation from the testing agencies, and often
       accommodations.                                                inadequate support from the agencies themselves.

     • International students who require customer service            The international testing experience is even more complex
       face greater obstacles due to time differences.                with added security measures in place to combat the
                                                                      heightened potential for cheating in the global context.
     To make informed decisions about testing policies, the task      In addition to the responsibilities listed above, test
     force felt strongly that institutions need to understand a       administrators at non-US locations are responsible for
     variety of student perspectives with respect to the overall      receiving exams that arrive in large, padlocked boxes that
     experience of taking college admission exams. These              have to be stored as ordered, not knowing if the shipment is
     experiences are witnessed most acutely by the counseling         correct and if enough exams have arrived for those registered
     community, which serves on the front line as the face            to test. Test center supervisors abroad, particularly in Asia
     of the testing agencies to students and their families.          and the Middle East and North Africa region, also regularly
     As one counselor on the task force noted, “The higher            deal with last-minute cancellations as a result of a cheating
     education community has to understand that everything            incident. It is also quite regular for testing center staff who
     they are hoping for in an applicant—curiosity, passion for       do not have US bank accounts to wait up to a year for
     learning, desire to explore new interests—is often impeded       remuneration for their administrative services.

14   NATIONAL ASSOCIATION FOR COLLEGE ADMISSION COUNSELING
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