ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
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ENRICHING LIVES
SOCIAL REPORT 2020
AB O UT U S
OUR PURPOSE
To enrich lives through
video entertainment.
WHO WE ARE OUR VALUES
CARE, CONNECT, CREATE
We are Africa’s most-loved
storyteller. We enrich lives using
the power of video entertainment
and bring people together
around a shared passion through
compelling local and international
stories and world-class sport.
We deliver this content to our
customers; directly to their
homes as well as online
– wherever they are.
02 MULTICHOICE SOCIAL REPORT 2020
C ALV O’S M E SS AG E
LOOKING TO THE NEXT
CHAPTER IN AFRICA’S STORY
J O IN U S IN
Our beautiful Africa is a vibrant ENRIC H ING LIVES
home to a multitude of cultures.
Africa’s people are gifted with #AfricaWeSee
diverse skills and talents that
echo the richness and diversity
of the landscapes of this unique
continent.
The MultiChoice Group has been
at the heart of Africa for several how we create jobs and grow our
decades and we continue to economies and how we partner
honour our African roots through with entrepreneurs to bring their
the stories we tell. These stories innovations to life.
give us the opportunity to show
the world precisely what we’re If you are a MultiChoice Group
capable of. customer or shareholder, these
are your stories too. Thank you
It’s important to us to build on this for your continued support – it
narrative in everything we do. makes our work possible.
As you page through our annual
Social Report, our stories will We hope this report will inspire
unfold. These stories include how you to create your own story or
we think differently about how to to join us in enriching ours.
overcome existing challenges,
how we empower communities to Calvo Mawela
change their lives for the better, MultiChoice Group CEO
“WE EMPOWER COMMUNITIES TO CHANGE THEIR LIVES FOR THE BETTER.”
03 MULTICHOICE SOCIAL REPORT 2020
COLLABORATING FOR GOOD 04 MULTICHOICE SOCIAL REPORT 2020
COLLABORATING FOR GOOD
OUR COVID-19
INITIATIVES
On 14 February 2020, the first in history, along with many other We partnered
case of coronavirus was reported proudly African businesses, with Kaizer Chiefs
and Orlando Pirates
in Africa. Since then our continent for taking action to lessen the
to supply personal
has been forever changed by negative impact on the lives of protective equipment
this highly infectious disease customers, employees, suppliers (PPE) to critical government
and the economic implications and frontline services. In the workers in the fight against the
coronavirus pandemic
of #stayathome campaigns sections that follow, we zero in
and national lockdowns. The on how we responded in these
Sanitising
MultiChoice Group will go down extraordinary times.
bucket
stations
organised for
three hospitals
in Malawi
HELPING OUR HEROES
US$2,1M R28M
PUBLIC HEALTH PERSONAL
SERVICES PROTECTIVE
EQUIPMENT
We supported the
Kolisi Foundation
to help feed those We collaborated to ensure
affected by the food was donated to those
pandemic and who needed it most – such
supply PPE as the elderly in rural areas
R126M
SOCIO-ECONOMIC
DEVELOPMENT
COLLABORATING FOR GOOD
CARING FOR OUR CUSTOMERS
We adjusted our content and expanded packages across
prices to give our customers Africa to keep people informed,
access to news, education, entertained and safe. We made
religious celebrations and news and some local content
general entertainment for all available to non-subscribers to
ages from the comfort and safety promote transparent and freely
of their homes. We introduced available information. We also
pop-up channels; increased collaborated with the World
kids’ and educational content; Health Organization (WHO) and
discounted movie rentals and local governments to broadcast
Showmax subscriptions; offered public health announcements
online learning benefits; and across our channels.
SUBSTANTIAL DISCOUNTS
and payment holidays offered to DStv
Business customers during lockdown
EMPOWERING
OUR EMPLOYEES
We made it our top priority and strict sanitisation measures.
to keep our people safe Full-time doctors and nurses
during the coronavirus crisis. were available at MultiChoice
By proactively suspending City, and professional medical
international and local travel advice was offered on our
before the various lockdowns employee wellness platform to
enforced it, we slowed the ensure everyone maintained
potential spread of disease. We their mental and physical health.
implemented work-from-home Employees across the continent
Mario Soares,
MultiChoice Angola
procedures where possible and were kept informed of health
equipped staff with the tools and hygiene measures. Many
needed to operate remotely were also grateful for the
and communicate digitally. For ongoing access to financial
on-site staff, we applied social coaching, as well as tutoring
distancing, thermal scanning services for their children.
06 MULTICHOICE SOCIAL REPORT 2020
COLLABORATING FOR GOOD
CARING FOR OUR INDUSTRY
Production companies we partner
R4,5M
with as well as thousands of
freelance actors, producers,
directors and camera operators
were vulnerable during the global
economic standstill. Our relief RELIEF FOR
fund was directed at sustaining COMMUNITY TV
those who play a critical role in
R94M
keeping viewers and communities
informed, entertained and
connected.
RELIEF FOR LOCAL
PRODUCTION INDUSTRY
PROTECTING OUR VALUED PARTNERS
The novel coronavirus pandemic was to allow Ghanaian learners
hit South Africa on 1 March access to GES-approved
2020, eliciting strict national educational content.
lockdown regulations in an effort
to curb the spread of the virus. The introduction came hot
First identified in Wuhan, China, on the heels of the launch of
in December 2019, the virus – educational channel, Mindset
and its preventative measures Pop (launched by MultiChoice
– had wide-reaching effects across Africa), which was
which saw students unable to dedicated to primary school
attend schools to further their learners, with a key focus on the
education. MultiChoice decided Class 1- 6 curriculum.
to do something about that. Ghana Learning TV is a 24-hour,
free-to-air channel launched by
We partnered with the Ghanaian
MultiChoice Ghana Ltd the Ministry of Education and government to launch a
consequently partnered with the the GES, along with distribution 24-hour free-to-air channel
Ministry of Education (MoE), partner MultiChoice Africa, and with educational content for
senior high school learners
Ghana Education Service (GES) is dedicated to the broadcast of
and the Ghana Broadcasting educational materials for senior
Corporation (GBC) to support high school students, while
the distribution of the Ghana content for the junior high school
Learning TV channel on both and basic school students will
DStv and GOtv platforms from follow in due course.
14th April 2020. The aim of this
COLLABORATING FOR GOOD
Cecil Sunkwa-Mills, Managing He adds, “We are glad to
Director of MultiChoice Ghana, announce the Ghana Learning
believes the introduction of TV channel will immediately
the learning channel will afford air on our GOtv platforms and
all learners, who are stuck at thus be accessible to all DTT
home, the ability to keep their decoders and digital television
education going amidst the sets in the territories of Accra;
partial lockdown. Tema; Kumasi; Cape Coast;
Koforidua; Takoradi; Sunyani;
Sunkwa-Mills says, “This is part Tamale and Obuasi. That is, any
of DStv and GOtv’s ongoing digital TV or decoder will be able
efforts to ensure learners of all to access this channel without
ages have unfettered access to having to pay for it.”
quality learning material during
this period when schools across
the country have been closed as
a result of the rapidly spreading
COVID-19.”
08 MULTICHOICE SOCIAL REPORT 2020
PARTNERING WITH ENTREPRENEURS 09 MULTICHOICE SOCIAL REPORT 2020
PARTNERING WITH ENTREPRENEURS
DEVELOPING
SUSTAINABLE
BUSINESS Independent service centre in Kenya
The MultiChoice Group has independent service providers
developed strong partnerships across Africa. And many
R10,4BN
across the continent. We smaller outfits in South Africa
provide funding, mentorship depend on our preferential
and training to new and procurement programme, with
previously disadvantaged almost R5 billion specifically SPENT ON LOCAL
business owners in the film,
TV, media, and information and
directed at small, medium and
micro enterprises (SMMEs) this
PROCUREMENT
communication technology (ICT) year. Through our Enterprise IN SOUTH AFRICA
industries. We work together Development Trust (EDT), we
with industry professionals in launched the Innovation Fund,
our largest markets, such as which focuses on assisting
South Africa, Nigeria, Kenya,
Zambia, Tanzania and Uganda,
to deliver compelling local-
entrepreneurs with ground-
breaking ideas. The fund gives
selected beneficiaries access
R4,9BN
language content and channels. to tools, skills and financial TO SMMES IN
We have connected with various
local sport leagues across the
support. Thandeka Mothibe,
co-founder of broadcast SOUTH AFRICA
continent, such as the Premier connectivity service provider
Soccer League (PSL) in South KSO, says that without
R45M
Africa and the Super League in MultiChoice’s supportive
Zambia. We support a network partnership, her business would
of accredited installers and not be the success it is today.
INVESTMENT
IN NEW
31BLACK-OWNED BUSINESSES
16 OF WHICH ARE
BUSINESSES
HAVE BENEFITED FROM WOMEN-OWNED
THE INNOVATION FUND
10 MULTICHOICE SOCIAL REPORT 2020PARTNERING WITH ENTREPRENEURS
WITH A LITTLE HELP “I AM GRATEFUL TO
FROM MY FRIENDS MULTICHOICE FOR GIVING
ME THE OPPORTUNITY
IT’S NOT EASY LAUNCHING A SUCCESSFUL NEW BUSINESS,
BUT WITH THE RIGHT HELP AND SUPPORT, YOUNG TO RUN SUCCESSFUL
ENTREPRENEURS CAN MAKE THEIR DREAMS COME TRUE. BUSINESSES IN ZIMBABWE
AS A DSTV AGENT.
This is something Fungai Tavaziva MULTICHOICE REALLY
can certainly attest to. He was
33-years-old when he opened his DOES ENRICH LIVES”
first business; a computer shop in
Harare. Lured by the fast pace of
the public transport sector, he later
closed his store to started running
a minibus business. But Fungai’s
interest in technology remained,
and in 2008 he ventured into the
world of satellite TV, learning
everything he could to become a
DStv installer.
“I started out operating from a
small flat located in the Avenues
area in Harare. I remember clearly,
I only had three 720i decoders in
the beginning – those were those
big black boxes! As my business
started growing, I moved into
Herbert Chitepo complex and
later opened a branch in the city
centre along 4th Street. Despite
the economic challenges, I pushed
myself and worked really hard.
This allowed me to open two more
branches in Chitungwiza, followed
by another in Avondale,” Fungai, a
father of three, explains.
7
Aside from his drive and deeply-
entrenched work ethic, Fungai
acknowledges the impact of
the support he received from NUMBER OF AGENCIES OPERATED
MultiChoice Zimbabwe.
11 MULTICHOICE SOCIAL REPORT 2020PARTNERING WITH ENTREPRENEURS
With the skills he learnt as a “Focusing on one business,
DStv installer, and through namely MultiChoice products,
his exposure of working with and accessing training in
MultiChoice, he was able to important areas has made all
access formal training, which the difference. This has been
he regularly refreshes through a very exciting and rewarding
additional training opportunities. journey for me, and I am grateful
to MultiChoice for giving me the
As an accredited DStv agent, opportunity to run successful
Fungai’s business – Magfin – businesses in Zimbabwe as a
has access to branding support DStv agent. MultiChoice really
from MultiChoice (overhead does enrich lives,” says Fungai,
signs, DStv branded banners, who also supports his mentally-
20
promotional material and challenged brother as well as
pavement branding); print and other relatives.
social media marketing support;
branded uniforms for staff; as Magfin offers DStv installations,
well as extensive agent support. sells DStv hardware and top- EMPLOYEES
Fungai and his team also
of-the-range TV sets, while
also assisting DStv customers
WORK
receive customer service and with opening new accounts, AT THE
MultiChoice systems training.
This ensures that every team
upgrading their packages and
DStv setups.
AGENCIES
member remains customer
focused and dedicated to
providing excellent service to all
DStv customers.
This co-creative relationship
between Fungai and MultiChoice
Zimbabwe has transformed his
business from merely doing
installations, to becoming an
accredited DStv agent. That
enabled Fungai to recently open
another branch in Ruwa and
two additional branches in the
city centre. It brings to seven the
number of branches he operates,
employing a total of 20 people.
12 MULTICHOICE SOCIAL REPORT 2020INVESTING IN OUR STORIES 13 MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES
LOCAL CONTENT
We bring authentic African
stories and sports to life. We
amplify the narratives of nations
and communities with movies,
series, sitcoms, soap operas,
sports broadcasts and magazine
shows. Every year, we support the
production of quality local-language
programming to reach people across
the continent. Despite the challenges
caused by the onset of COVID-19,
the 2020 financial year has been
another great one for the growing
African entertainment industry.
SPORT
180 +
With multilingual commentary on that team – proud Africans
and coverage across the collaborating on international
continent, SuperSport is the broadcasts – 43 were graduates
biggest supporter of sport in of the SuperSport internship
Interns to date
Africa and the authority on our programme. Since it was started
inspiring sporting stories. We 21 years ago, approximately
700
rose to the challenges of 2020 by 180 individuals have undergone
continuing to deliver world-class the accredited 18-month course,
entertainment despite the lack which covers technical and
of live sport during the production elements of the
coronavirus pandemic. SuperSport business. LOCAL PRODUCTIONS
PER YEAR
For Freedom Day in South Africa
on 27 April, SuperSport produced
a 24-hour block of content
dedicated to the 2019 Rugby
World Cup win, as a reminder
of the joy and excitement live
sport brings. We were one of
four host broadcasters for the
Rugby World Cup, with our team
producing 10 of the matches
broadcast from Japan to the rest
of the world. Of the 45 people
14 MULTICHOICE SOCIAL REPORT 2020INVESTING IN OUR STORIES
GENERAL ENTERTAINMENT
With hugely popular regional
3 850
channel brands in Southern,
East and West Africa, we support
creative professionals across
the continent by commissioning
programming from local
hours of local
production companies and content produced
helping to create new ones. We
invest in making movies, series,
telenovelas and reality shows that
tell authentic stories in a variety of
African languages and resonate
with our diverse audiences.
Young African
storytellers
supported by the
MultiChoice Group
15 MULTICHOICE SOCIAL REPORT 2020INVESTING IN OUR STORIES
TALENT ON TAP
UCHENNA EILEEN UGWU – IS A
25-YEAR OLD WRITER/PRODUCER. AN
ALUMNI OF THE MULTICHOICE TALENT
FACTORY (MTF), SHE CO-FOUNDED
NSIBIDI MEDIA – A COMPANY THAT
MULTICHOICE IS PROUD TO BE
ASSOCIATED WITH.
Uchenna was born in Enugu, training from MultiChoice, her Media,” she says. “It’s our first
Nigeria. As little girl she career has been on an upwards major production. I’m 25 and
was inspired by her father trajectory. already producing for M-Net
(who worked in the media) – sometimes it feels unreal. I
and knew her calling was to Ever the entrepreneur, Uchenna never thought I’d get here and
make films. She studied at co-founded Nsibidi Media (a film I have MultiChoice Nigeria and
the University of Nigeria and and documentary production the MultiChoice Talent Factory to
obtained a qualification in company), which was one of the thank for this.”
Theatre and Film Studies, and companies commissioned by
went on to participate in the Africa Magic after a successful Speaking on this achievement,
MultiChoice Talent Factory MTF Alumni Pitch Day late in Femi Odugbemi – MTF West
West Africa Academy. Thanks 2019. Africa Academy Director – had
to her previous studies, and the this to say: “Nsibidi Media
exposure she received during “Being commissioned by Africa brings creativity and innovation
her one-year, fully-sponsored Magic is a big deal for Nsibidi in storytelling to the table that
16 MULTICHOICE SOCIAL REPORT 2020INVESTING IN OUR STORIES
Uchenna and her team have another 260-episode series for
“I’M 25 AND ALREADY
learnt and honed during their M-Net by Feemo productions.
time at the MultiChoice Talent “I hope these opportunities will PRODUCING FOR M-NET
Factory. I am excited that serve as encouragement for
Nsibidi Media has already been other emerging filmmakers, “she
– SOMETIMES IT FEELS
commissioned to produce a says. “All you really need is for UNREAL. I NEVER THOUGHT
feature film by the Africa Magic someone to believe in you and I
Channel. The passion and hope what MultiChoice is doing I’D GET HERE AND I HAVE
quality of their output will be
notable across the continent in
will encourage other people to
invest in young filmmakers.”
MULTICHOICE NIGERIA AND
due course.” THE MULTICHOICE TALENT
Nsibidi Media’s first major
Also in 2019, Uchenna co-wrote project for M-Net, a feature FACTORY TO THANK FOR
and line-produced an MTF film entitled Oga Festus, will THIS.”
student feature film entitled be filmed in October this year.
Dreamchaser, which was The company will also be
nominated in a new category at co-producing a promotional
the last Africa Magic Viewer’s documentary for Fiery Film
Choice Awards (AMVCA). productions known as Mami-
She also co-produced a mini wata stories. This short
documentary with an MTF documentary centres on tales
classmate, Precious Iroagalachi, about Mami-Wata; the mythical
known as Plastic Treasures, West African mermaid goddess.
which centers on a sustainable They’re also developing four
way to transform plastic waste short film scripts, which will be
into a means of funding for the produced as a feature-length
education of underprivileged anthology film in 2021.
children. This one-minute-long
documentary won the Spotlight Nsibidi Media plan on working
Award at the 2019 Mobile Film on with other MTF alumni in the
Festival, partnered by YouTube future, and also wish to create
in Paris, France last year. internship opportunities for
current students. “I’m actually
Uchenna writes for both film co-producing with three MTF
and television and has worked alumni – Esia Adisenu, Nanret
as a writer for the television Kumbet and Sonia Nwosu
series Brethren, a 260-episode – and yes we’re all women!
crime/drama series produced Girl power!” Uchenna says,
by Zuri Media for M-Net. She enthusiastically.
is currently writing for Riona,
17 MULTICHOICE SOCIAL REPORT 2020INVESTING IN OUR STORIES
COMMUNITY TV
The MultiChoice Group partners
with grassroots television
operations across Africa. Back
in 1995, MultiChoice started
joint ventures with the Kenya
Broadcasting Corporation and
Zambia National Broadcasting
Corporation.
In South Africa, we support
six community TV stations:
Soweto TV, GauTV, 1KZN TV,
Cape Town TV, Tshwane TV
R5M
and Bay TV. Our investment
comes in the form of scheduling,
pitching, production and camera
training, as well as Business INVESTED IN EQUIPMENT,
Development and Leadership CONTENT AND TRAINING
Training at Henley Business
School. We also support these
R360M
stations with free MultiChoice
Diski Challenge and SuperSport
Rugby Challenge content,
including live matches and IN BROADCAST RIGHTS
magazine shows. We’ve donated
state-of-the-art equipment to the
FOR COMMUNITY TV ON DS TV
beneficiaries as well as training
in the form of skills development.
14
partnerships
with public
broadcasters
in East, West and
Southern Africa
18 MULTICHOICE SOCIAL REPORT 2020CREATING OPPORTUNITIES 19 MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES
TAX CONTRIBUTIONS R6,9BN
total taxes collected
The MultiChoice Group is one of
the largest taxpayers in Africa.
R5,1BN
We enrich lives through video
entertainment in 50 countries
in total, boosting economic
activity in South Africa and
sub-Saharan Africa. In the 2020 TOTAL TAXES PAID
financial year we continued to
make a significant contribution
to governments across the
continent.
20 MULTICHOICE SOCIAL REPORT 2020CREATING OPPORTUNITIES
JOB OPPORTUNITIES
We create jobs for more This year, we extended our to be economically active and
than 8 000 full-time, contractor capacity for job creation in self-sufficient in 2020.
and temporary staff, as well Africa by focusing on youth
as the employees of our development, notably through a We initiated our 18-month
thousands of partners and new partnership with the Youth Technology Graduate
suppliers across the continent. Employment Service (YES) Programme, designed to
Our leadership teams invest initiative. We also expanded increase the availability of
in connecting with individuals, the objective of Let’s Play, our scarce technical skills in artificial
inspiring them with the impactful SuperSport CSI initiative, to intelligence (AI) and engineering.
work we do in changing our include coaching learnerships The programme offers a whole
customers and communities’ for aspiring sports professionals. new world of opportunity
lives. Our customer service for graduate-level science,
centres Our GOtv Sabiman initiative technology, maths and science
Some of the
provide employment and continued to uplift young (STEM) students, and seeks to MultiChoice
training for many semi-skilled Nigerians in door-to-door sales support and retain these much- Group’s tech
workers across Africa. and customer support positions needed skills in Africa. graduates
at work
21 MULTICHOICE SOCIAL REPORT 2020CREATING OPPORTUNITIES
INSTALLERS
5 604
INSTALLERS
ACROSS AFRICA
CUSTOMER SERVICE AND SALES
1 747
independent
service providers
6,6M
INTERACTIONS
MANAGED ON SELF-SERVICE,
EMAIL, CHAT AND SOCIAL MEDIA
PLATFORMS EVERY MONTH
3 000+
GOtv Sabimen work as
door-to-door salesmen
in Nigeria
22 MULTICHOICE SOCIAL REPORT 2020CREATING OPPORTUNITIES
YES PARTNERSHIP
AND LET’S PLAY 500
LEARNERSHIPS NEW WORK
OPPORTUNTIES
CREATED OUTSIDE
R50,6M THE MULTICHOICE
GROUP
invested in 2020
Dimakatso Suzan
Matsonyonyo, now
working thanks to our
partnership with YES
AI AND ENGINEERING
R1,8M
SPENT ON WORKPLACE
READINESS PROGRAMME
400 13 GRADUATES
entry-level learners
supported to develop IN SCIENCE, TECHNOLOGY, ENGINEERING
key sector skills in IT, AND MATHEMATICS (STEM) JOINING
project and general
management skills THE PROGRAMME IN 2020
23 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT 24 MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT
Corporate Social Investment (CSI)
We continue to through the MultiChoice Talent
nurture talent within the Factory (MTF) academies,
communities in which we masterclasses and online portal.
operate. In South Africa, We also contributed to various
the sporting community social development initiatives in
benefited from two sustainable Africa such as donating medical
tournaments for promising supplies to a hospital in Luanda.
young players – the
MultiChoice Diski Challenge
R246,6M
and the SuperSport Rugby
Challenge – as well as the
Let’s Play Physical Education
programme for teachers and TOTAL CSI INVESTMENT DURING
learners. Across the continent, THE 2020 FINANCIAL YEAR
established and aspiring
creative professionals gained
valuable industry knowledge
MULTICHOICE
DISKI
CHALLENGE
46
The Diski Challenge started in with 240 matches scheduled for
2014 with 64 matches for reserve the 2019/2020 season – of which
Premier Soccer League (PSL) 204 were actually played due to
players. The objectives of the COVID-19. Despite the season’s live
tournament remain to prepare early end, Diski Challenge stats broadcasts
fledgling players for a career in show a solid contribution to one
football while creating exposure of Africa’s best-loved sports.
560+ R69,7M
for them and opportunities for
young broadcast professionals,
as well as providing community
TV stations with free broadcast INVESTED IN THE DISKI
rights. It has since developed PLAYERS PARTICIPATED CHALLENGE IN 2020
into a full league programme,
25 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT
R20M
INVESTED IN THE
TOURNAMENT
THIS YEAR
480+
PLAYERS PARTICIPATED
60
PLAYERS PROGRESSED TO
SUPER RUGBY SINCE 2017
SUPERSPORT
RUGBY CHALLENGE
Bringing rugby to the people, The initiative also offers
8
Festivals
59
Matches
the Challenge provides on-the-job training for broadcast hosted played
exposure for local clubs and interns and graduates, and
provincial heroes. By going off serves as a platform to uplift
the beaten track to venues in the the capabilities of SuperSport’s
rugby heartlands of South Africa, production partners. The rights
with a particular focus on the to broadcast the SuperSport
Eastern Cape, this tournament Rugby Challenge and its
serves as a springboard to related magazine programming
R44M
showcase and elevate South are given free of charge to
African rugby. community TV stations.
LET’S PLAY 150 invested in Let’s Play initiatives
during the 2020 financial year
SuperSport’s CSI initiative has Educators have
enriched the lives of more than completed the PE
1,5 million learners to date training course
through investment in physical during the 2020
education programmes and financial year
multi-purpose sports fields for
schools and communities. In the
2020 financial year, Let’s Play,
in partnership with UNICEF,
introduced a training element to
equip teachers with the latest PE
and child safety methodologies.
26 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT
“ALL THE FILMS NOMINATED
IN THE MTF CATEGORY WERE
THE MULTICHOICE REMARKABLE FOR THEIR
TALENT FACTORY (MTF) TECHNICAL EXPERIENCE AND
THEIR STORYTELLING.”
We have moved from CSI to creating shared value (CSV)
FEMI ODUGBEMI, AMVCAS HEAD JUDGE
through our MTF initiative, where we’re committed to
developing and upskilling Africa’s young storytellers.
We have established four MTF University, Pan-Atlantic University
film academies – East Africa (Lagos) and Henley Business
(Kenya), West Africa (Nigeria), School, and industry giants
Southern Africa (Zambia) and
MTFza (South Africa). The
objective of the MTF programme
such as Dolby, Jasco Broadcast
Solutions, Avid, Nihilent and the
New York Film Academy – all
27 000
African creatives are
is to deliver industry value sharing their collective experience
through the students who of filmmaking from as far as
currently supported
graduate. Over the past five Hollywood to Bollywood and by the MTF Portal
years, MTFza (formerly Magic Nollywood.
in Motion) has delivered 72
graduates and more than 20 films
for our M-Net channels under
The MTF Portal – the third pillar
of the programme – provides a
R52,6M
INVESTMENT IN THE
the leadership of the acclaimed digital networking platform for
academy director Bobby Heaney. creatives across the continent, MTF PROGRAMME
The academies in Kenya, Nigeria including online masterclasses,
and Zambia were launched in up-to-date industry news and
October 2018, with 60 graduates production opportunities. Due to
in 2019, and have so far delivered the impact of COVID-19, we have
six films for screening on local adapted and shifted our focus
M-Net channels and Showmax. to create even more value for
filmmakers online.
What’s unique about the MTF
74 132
programme is the hands-on
film experience offered through
immersions on local M-Net
productions across the continent STUDENTS GRADUATES
with on-the-job training. MTF ENROLLED OF MTF
has also offered a host of IN THE MTF ACADEMIES A film by MTF East Africa Academy won
the MultiChoice Talent Factory Award at the
masterclasses in sound, lighting, ACADEMIES TO DATE seventh edition of the Africa Magic Viewers’
storytelling, cinematography
600+
Choice Awards (AMVCAs) in Lagos, Nigeria,
and production; facilitated by on 14 March 2020
industry professionals across
Africa as well as specialist
trainers from our channels
INDUSTRY PROFESSIONS HAVE
and partners. These include
ATTENDED MTF MASTERCLASSES
academic institutions such as the
IN 14 COUNTRIES
University of Zambia, Kenyatta
27 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT
CARING FOR
OUR COMMUNITIES
Just one example of the social shelter for homeless children. The
investment that the MultiChoice company also donated 30 sexual
Group makes across Africa is health kits (each lasting up to five
this year’s charitable involvement years) to Luanda’s Golf Hospital,
in Angola. MultiChoice Angola in partnership with the Angolan
employees collected and Ministry of Health and other
donated food and cleaning organisations, to stop the spread
supplies to Dom Bosco, a of diseases such as HIV.
Sports development
Sports in Africa have the organisations to help them prestigious sports awards, support
power to unite people and achieve this. We equip The Sports Trust in South Africa,
bring energy to even the most young footballers through and boost the profile of sports
depressed communities. the SuperSport United Youth such as netball and wheelchair
We have made it our mission Academy, sponsor Kenya’s basketball.
to inspire and uplift people
through the development of
sports and supports various
SUPERSPORT
UNITED YOUTH
ACADEMY
8 000 30
One of the leading football Division clubs. We continue to
development programmes in nurture the football fraternity’s
Africa, the SuperSport United youngest members through
Youth Academy provides the SuperSport United Soccer
promising young players with Schools, which offer free players attend full-time
housing, education, nutritional coaching across South Africa. our Soccer Schools players
and medical support, coaching, every week enrolled
and life skills and media training,
as well as social activities. To
date, more than 100 Academy
R13M
INVESTED
in the
Academy
graduates have gone on to play
for Premier Soccer League
IN THE ACADEMY DURING
(PSL) and National First
THE 2020 FINANCIAL YEAR
28 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT NETBALL As South Africa gets set to host the 2023 Netball World Cup, we remain firmly behind this burgeoning sport. The relationship goes back to 2013 when Netball SA signed a broadcasting sponsorship deal with SuperSport – exposure that has helped this popular sport grow exponentially, commercially and in terms of performance. The South African national team is now ranked fifth in the world. WHEELCHAIR BASKETBALL Since its launch 22 years ago, wheelchair basketball in Africa has gone from strength to strength and become a world leader. SuperSport broadcasts its live events across the continent. The sport’s growth has empowered many people with disabilities to realise their goals and aspirations. We are committed to supporting this sporting code through initiatives such as the SuperSport Wheelchair Basketball Series. R5,2M INVESTED IN 2019/2020 29 MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT
THE SPORTS
TRUST
We have supported The Sports Trust
since it was established in 1994, with
SuperSport as a founding member and
trustee. A historic collaboration between
business, government and sport, The
Sports Trust builds infrastructure and
supplies kit, equipment and programmes
to develop the skills of young South
Africans in mainly disadvantaged
communities.
R2,7M 12 HOURS
invested during the of on-air coverage
2020 financial year every month
SPORTS PERSONALITY
OF THE YEAR
AWARDS (SOYA)
As the biggest supporter of sport
in Africa, MultiChoice Kenya
sponsored SOYA 2019, an event
that inspires East Africa’s sports
R0,2M
professionals to reach for the
stars. Last year’s overall winner
was marathon world-record
holder Eliud Kipchoge. donated in the
2020 financial year
30 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT
NURTURING BENEFICIARIES
MEET DEBORAH CHAUTA – A LAST-BORN
DAUGHTER FROM A FAMILY OF SEVEN AND A
SALES MANAGER AT MULTICHOICE MALAWI.
Deborah grew up in an
impoverished environment but
instead of letting circumstances
dictate the course of her life,
she used her challenges as the
impetus to become a woman of
substance.
She started her career as a
customer service representative
in Blantyre, but thanks to
an unquenchable thirst for
knowledge, and the ability
to assimilate and apply new
information with ease, Deborah
quickly rose through the ranks.
With characteristic humility,
she acknowledges the role that
MultiChoice played in allowing
her to grow into the positions of
call centre agent, DStv account
sales representative, Mzuzu
branch manager and finally, sales
manager. This increased my belief in lay the foundation for the
myself, which has underscored manager she is today.
“I really owe everything to everything I have achieved so
MultiChoice. Over the past far,” she says. “I received valuable inbound
five years, the company has call centre training (both on
consistently believed in me and Although Deborah’s track record the technical and the customer
my ability. This has encouraged is a sterling one, she says it service side) and learnt
me to do my best. I’m so grateful was MultiChoice Malawi’s initial customer handling skills; and
to them for seeing something in investment in her as a young I also trained in customer
me and recognising that potential. call centre agent that helped satisfaction and care.
31 MULTICHOICE SOCIAL REPORT 2020NURTURING TALENT
R191M
invested in employee
development, including
R21M
in bursaries awarded
to internal employees,
external students and
employee dependants
This broadened my knowledge Deborah adds, “I’m always
of working with customers, open to learning new things,
“I REALLY OWE EVERYTHING
understanding their needs and when I do, I apply them TO MULTICHOICE. THE
and resolving conflict. It paved and perform well. MultiChoice’s
the way for the career path I approach of spotting potential COMPANY HAS CONSISTENTLY
subsequently followed,” she early on and then investing
BELIEVED IN ME AND
says. in these people, really works.
It’s a vote of confidence that MY ABILITY. THIS HAS
Thus equipped with passion, continually motivates us to do
a steely work ethic, gritty our best. My long-term goal is
ENCOURAGED ME TO DO MY
determination and valuable to earn a degree in business BEST. I’M SO GRATEFUL TO
training under her belt, Deborah management and inspire other
proved everyone right by young girls to work hard and THEM FOR SEEING SOMETHING
notching up some remarkable
achievements. She turned the
achieve their goals because
nothing in life comes easily.”
IN ME AND RECOGNISING
struggling Mzuzu branch around THAT POTENTIAL.”
and as a result, was seconded
to the Lilongwe branch to do the
same.
“I believe we’re going to
succeed here too,” she states
3 018 58 183
confidently. “Current economic
conditions are making things a
ENROLMENTS
little difficult, but I’m constantly employees ON OUR ONLINE
drawing on my experience and attended
new information to adjust our formal training
LEARNING PLATFORM
approach.”
32 MULTICHOICE SOCIAL REPORT 2020EMBRACING DIVERSITY 33 MULTICHOICE SOCIAL REPORT 2020
EMBRACING DIVERSITY
TRANSFORMATION
We are committed to transforming 8 516
47%
our broader industry with
initiatives based on a recognition FULL-TIME EMPLOYEES,
that equality is a catalyst for CONTRACTORS AND
economic independence. TEMPORARY STAFF
The MultiChoice Group is a OF GROUP
level 2 B-BBEE company and
MultiChoice South Africa is a EMPLOYEES ARE
level 1 B-BBEE company. We WOMEN
have a number of enterprise
78
development initiatives and
preferential procurement
programmes to support new
and previously disadvantaged
business owners.
NATIONALITIES
34 MULTICHOICE SOCIAL REPORT 2020EMBRACING DIVERSITY
PHUTHUMA NATHI
Phuthuma Nathi is our South
African broad-based black
economic empowerment
(B-BBEE) share scheme.
More than 80 000 black PHUTHUMA
South Africans, together with
MultiChoice Group (1,4%), NATHI OWNS
25%
own 25% of MultiChoice South
Africa. Phuthuma Nathi has
paid more than R11,9 billion
in dividends since the start of
the scheme in 2006. After the
MultiChoice Group listed on the
OF MULTICHOICE
Johannesburg Stock Exchange SOUTH AFRICA
(JSE) in 2019, Phuthuma Nathi
shareholders were given the
option to exchange some of
their shares in Phuthuma Nathi
for share in MultiChoice Group.
Almost 5,7% of shareholders
accepted the offer.
35 MULTICHOICE SOCIAL REPORT 2020You can also read
