EE PRICE GUIDE FOR SMALL BUSINESS - Our home for Service Plans designed for businesses with up to 50 employees
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EE PRICE GUIDE FOR SMALL BUSINESS Our home for Service Plans designed for businesses with up to 50 employees 1
This Price Guide and the terms in here will apply to you if you have signed up to any of the subscription options, or purchased any of the products set out below either from EE directly in one of our stores, online, through our telesales team; or through one of our indirect partners. Some subscription options and products may not be available through our indirect partners. The information in here was correct at the time of publication. We will keep it up to date and notify you of any changes where the terms of our agreement with you would require us to do so. Don’t forget that if you do have any questions you can call us on 150 from an EE mobile or +44 (0)7953 966 150 from any other phone. EE is a brand of EE Limited, with registered offices at Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW. B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2019 2
CONTENTS 5G Data reserve passes: 36 Out-of-Bundle Charges 37 Small Business Subscription Options 5 Multi Plan Saving 37 Business Handset Plans – 4G Network 5 Additional Charges 38 Business Extra Plans – 4G Network 5 Single User Plan Benefits 38 Business Select Handset Plans – 4G Network 6 Insurance and Protection 38 Business Extra Plans – 5G NETWORK 11 Mobile Device Management 41 Business Select Handset Plans – 5G NETWORK 13 EE Pocket Landline 41 Business Select Add Ons 18 Add-ons for Roaming & International Direct Dial (IDD) 42 Business Handset Promotional Plans (4G Network) 18 International Direct Dial Zones (Calling Abroad from the UK) 45 DUAL SIM 22 Roaming Zones (Travelling abroad) – Voice & Text 45 Business SIM Only Promotional Plans 23 Roaming Zones (Travelling abroad) – Data 48 Business Shared Plans 24 Apple Music Add-on 51 Business Connect Plans 25 Single User Add-Ons for Business & Shared Plans 28 Terms Applying to Business Plans & Bundles 51 4GEE Wi-Fi (Mobile Broadband) & Tablet plans 28 Business phone plan and Business Connect Plan Subscriptions 51 Regular 4GEE Wi-Fi (Mobile Broadband) Plans 29 IDD & Roaming allowances 55 Business Tablet Plans 30 BT Sport app and BT Sport casting 56 Business 4GEE WiFi (Mobile Broadband) Promotional Plans 30 Amazon Prime Video 59 Pay As You Use (PAYU) plans 31 MTV Play 59 Call & Text Bar Add-On 32 EE Video pass 60 Add To Plan Accessory Agreement 33 Business Shared Plans 61 Business Smart Watch Plan 34 4GEE Wi-Fi & Tablet 63 EE smart number technology 35 4GEE Broadband 64 Antenna Installation for the 4GEE Router 35 Business Smart Watch Plan 65 Data add-ons for Handset/SIMO, Mobile Broadband & Tablet Plans 36 In-Building Coverage Terms 67 4G network passes: 36 Signal Box 67 B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2019 3
Terms Applying to All Subscription Options 67 Wi-Fi Calling 72 Changes to Your Service Plan 67 Business Service, Plus and First 72 UK Data Add-Ons 67 Phone Replacement 75 Using Your Device Abroad – Voice and Data Roaming 68 Group Calling 79 International Data Roaming Add-Ons 68 Charges 79 Travel Data Pass Add on 68 Network Terms 79 World Select Talk & Text 69 Traffic Management 80 Max Rest of World Add-on 70 Auto Mate Terms of Service 81 Calling Abroad from the UK Bundles 71 List of Changes 85 Ireland Business Extra 71 Photo Messages 72 B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 4
UK & Europe (roaming)1 Small Business Subscription Options Texts 250 500 Unlimited Unlimited 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture Charges are per Connection per month. Plans with unlimited UK minutes and UK texts plus data included within them can be used as Shared Plans to messages (as appropriate) can be used when roaming share the data allowance unless otherwise specified. Total amounts on your (calling/texting/receiving calls while travelling abroad) in the following bill are rounded to two decimal places, so the value may be a penny higher or countries: lower. Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech On plans that have UK and European allowances, the data allowance can be Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, shared while roaming in the specified countries. Minutes and texts cannot be Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of shared. Details of all of European countries included for both roaming and Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, International Direct Dial (calling abroad from the UK) are listed at the end of Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion the business handset plans and business SIM Only sections. See the Terms Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, and Conditions section for more information. Switzerland, Saint Martin, Saint Barthelemy and Vatican City Check UK coverage here www.ee.co.uk/coverage before selecting your plan. Business Handset Plans – 4G Network Business Extra Plans – 4G Network Our Business plans will give you access to our 4GEE Network, with Our Business Extra plans give you access to our 4GEE Network and uncapped speeds in the UK. Please note that some of the handset plans uncapped speeds in the UK. below are only available with selected devices and these devices are subject Please note that some of the handset plans below are only available with to change from time to time. Monthly charges can vary dependent on handset selected devices and these devices are subject to change from time to time. chosen, please visit https://business.ee.co.uk/ for details. 24 month Minimum Term 24 month Minimum Term £21 £36 £16 £26 £26 £41 £26 Monthly Recurring £16 £31 £31 £36 £41 £46 Monthly Recurring charges (Depends on £21 £31 £36 £36 £41 £46 £51 charges (Depends on handset) £41 £41 £46 £51 £56 handset) UK & Europe (roaming)1 £46 £51 £56 £61 250MB 500MB 1GB 2GB £61 £66 Data UK& Europe (roaming)1 £71 250 500 Unlimited Unlimited £76 Minutes B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 5
Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, 50GB UK & Europe (roaming)1 Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion 5GB 10GB 20GB (Up to 30GB Data for Europe) Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, UK & Europe (roaming)1 Switzerland, Saint Martin, Saint Barthelemy and Vatican City Unlimited Minutes Fair usage policy: If you’re on a plan with an allowance above 20GB, a 30GB UK & Europe fair use policy applies when roaming in our Europe Zone, unless stated Unlimited (roaming)1Texts othwerwise above. International Direct Dial 180 Minutes and 180 texts for international calls & texts Minutes & Texts2 from the UK to Europe2 4G data services while roaming are subject to availability in the relevant BT Sport App Access Included location. 2IDD (calling/texting abroad from the UK) - Includes all of the countries above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco. 36 month Minimum Term 3 BT Sport App: Access is included for the duration of your 24 or 36 month Monthly Recurring contract. See terms and conditions in Terms Applying to Business Plans & charges £41 £51 £61 £66 Bundles section below. 40GB 100GB UK & Europe (roaming) (Up to (Up to 60GB for 1 Data 10GB 20GB 30GB for Europe) Europe) Business Select Handset Plans – 4G UK & Europe (roaming)1 Minutes Unlimited Network UK & Europe (roaming) Our Business Select plans give you access to our 4GEE Network and 1Texts Unlimited uncapped speeds in the UK. International Direct Dial 180 Minutes and 180 texts for international calls & texts Included in Business Select as standard are: Minutes & Texts2 from the UK to Europe2 Unlimited minutes and texts for use in UK and EU1 BT Sport App Access3 Included 50GB of Data (30GB fair use in the EU) BT Sport App included in plan6 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture 180 minutes & texts to call the EU from the UK2 messages (as appropriate) can be used when roaming Upgrade Anytime (excluding price plans purchased through Indirect (calling/texting/receiving calls while travelling abroad) in the following Partners) countries: Business Select Plans allow you choose an additional inclusive Business Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Select Add on at no additional cost when you start the contract, and these Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, add ons can be swapped in life. Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Swappable options are as follows: B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 6
Double Data – Doubles the data from 50GB to 100GB 24 month Minimum Term ROW Roaming – 1000 mins, 1000 texts & 1GB data to use whilst £46 £46 £46 £46 Roaming outside of the EU in selected countries3 IDD Boost – 1000 minutes & 1000 texts from UK to EU2 (this is in £51 £51 £51 £51 addition to the 180 that comes as standard) £56 £56 £56 £56 Non Swappable Option: Damage Cover £61 £61 £61 £61 Note that the Damage Cover Business Select option can be cancelled at any Monthly Recurring charges (Depends on £66 £66 £66 £66 time and we will automatically move you to the UK & Europe (roaming) handset chosen) £71 £71 £71 £71 Double Data plan with 100GB usage unless you choose an alternative Business Select plan at the same price. Damage cover can also be £76 £76 £76 £76 purchased separately on non Business Select price plans. See item 4 below £81 £81 £81 £81 for more details of Business Select Damage Cover. £86 £86 £86 £86 Swappable Business Select Add ons can be swapped by texting ‘swap’ to £91 £91 / £96 /£99 £91 £91 150, or by calling our customer service teams. 100GB 50GB 50GB 50GB Swappable add-ons can only be changed once per billing period and will take UK & Europe (roaming)1 (Double data) Data Up to 30GB Up to 60GB effect from the billing date. Up to 30GB for Europe for Europe for Europe UK & Europe (roaming)1 Additional business select options can be purchased, - see “Business Select Mins & Texts Unlimited Add ons” section below. EE Upgrade Anytime5 Included in price plan The Business Select price plans that are available are listed in the table BT Sport App Access6 Included below. 180 Minutes 180 Minutes and 180 texts for 1000 Mins & 1000 and 180 texts - International Direct Dial international calls & texts from texts -international international Minutes & Texts2 the UK to Europe2 calls & texts from calls & texts the UK to Europe2 from the UK to Europe2 1000 mins & Non EU Roaming (using texts &1GB phone whilst travelling while abroad in selected Not included in price plan, need to buy an add on or travelling in countries – see list pay std roaming rates these below 3 countries. Included in Damage Cover (£10.08 Not included in price plan, can be purchased price plan 4 or £7.84 including IPT)4 separately B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 7
‘Insurance and Warranty’ and in the ‘Insurance and Protection’ section of this price guide. Note that damage cover is available without a Business Select price plan 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture (See ‘Insurance and Protection’ section of this price guide), and Business messages (as appropriate) can be used when roaming Select Price plans are also available to purchase without damage cover. Damage cover would suit the needs of a customer who would like worldwide (calling/texting/receiving calls while travelling abroad) in the following cover for their mobile phone, or connected device, in the event of accidental countries: damage. Devices are not covered if they're damaged deliberately. Damage Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech cover doesn't include cover for loss or theft of your device. Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, If Damage cover is not suitable for you, you can choose a different Business Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Select price plan at the same price. You should check if Full Insurance is more suitable for you as this is also available to purchase as a stand alone Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, add on. Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Damage cover for this device is included in your plan. A cost of £10.08 or Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, £7.84 (depending on device chosen), inclusive of Insurance Premium Tax, Switzerland, Saint Martin, Saint Barthelemy and Vatican City will be shown on your bill. The total cost of the price plan you have chosen, Fair usage policy: If you’re on a 50GB plan, you can use up to 30GB of your excluding VAT, but inclusive of Insurance Premium Tax, will be £44, £49, plan’s inclusive data allowance when roaming in the above countries in our £54, £59, £64, £69, £74, £79, £84 or £89 depending on the price plan and Europe Zone. If you’re on a 100GB plan, you can use up to 60GB of your device you have chosen. VAT isn’t applied to the inclusive damage cover plan’s inclusive data allowance when roaming in the above countriesour insurance benefit, which instead has insurance premium tax (IPT) at the Europe Zone. applicable rate applied. Due to the difference in tax treatment, the damage cover insurance benefit will be shown on the bill as a separate £10.08 or 4G data services while roaming are subject to availability in the relevant £7.84, depending on device chosen. This will also be shown on Your location Confirmation of Your Insurance Cover in your welcome pack. 2IDD (calling/texting abroad from the UK) - Includes all of the countries If the taxes or costs relating to this price plan change, this may affect the above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco. amount you pay each month. 3 Non EU Roaming: 1000 minutes, 1000 texts, 1GB data for use whilst roaming You can cancel the insurance part of the Business Select cover at any time, within USA, US Virgin Islands, Canada, Turkey, Australia, New Zealand, India, China, with no additional fees or charges. The damage cover will apply up to the Israel and Singapore. Calling and texting other countries will incur additional date of cancellation. We will then immediately change your price plan, for the charges, which vary by country. Once any part of the allowance is used up, remainder of your contract only, to an alternative “Business Select” price plan standard out of bundle rates apply for that usage type. See roaming section at the same cost as the “Business Select with Damage Cover” price plan. By of Price Guide for more details. default, this change will be to the 60GB data Boost Business Select price 4 Inclusive damage cover (£10.08 or £7.84 including IPT, depending on plan, unless you choose an alternative “Business Select” price plan at the device chosen) These price plans come with inclusive damage cover which same cost. includes insurance (provided by Allianz Insurance plc). For further information on damage cover, see the full terms at ee.co.uk/businessterms under B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 8
5 EE Upgrade Anytime remove all personal content and make back-up copies where appropriate. The terms below for EE Upgrade Anytime do not apply to price plans We are not responsible for any content you lose as a result of the purchased via Indirect Partners. The Indirect Partners have their own terms upgrade; and for any early upgrade price plans and/or offers. remove the SIM card, disable any location finder software on the device, We will only accept your request for EE Upgrade Anytime on the Business remove any security features (e.g. PIN code, finger print access). Select price plans identified in the table immediately above if: You understand that once you return your current device to us you will not be able to get it back again. you have an eligible device as set out at If the device is damaged or not returned, a damaged or missing device business.ee.co.uk/upgradeanytime; charge may apply, which can be found at the following link: business.ee.co.uk/upgradeanytime fewer than 50 connections; If you do not want to trade in your old device you will have to pay an extra the plan that you are upgrading from has been in place for at least 14 charge. More information about this charge can be found under the Charges days but you are not within 90 days of the end of your Minimum Term; paragraph below. your account and all payments are up to date; If you wish to upgrade within the 90 day period before the end of the Minimum Term applicable to your current plan, you will not be able to you are upgrading to a price plan with a new 24 month Minimum Term to participate in EE Upgrade Anytime and you can upgrade as normal with no which the same or higher monthly payment than that in your current plan, early upgrade charge and you can keep your old device. applies; EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small you pass our credit checks. Business which can be found at the following link under Network Terms: https://ee.co.uk/business/small/help/terms-and-conditions/business-terms- If you have fewer than 50 connections and you grow your account to 50 or and-conditions/. more connections, you will be unable to participate in EE Upgrade Anytime when you reach 50 connections. Customers who have 50 or more If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for connections should contact us to discuss available upgrade options. any other recycle and reward scheme that would otherwise be available to Eligible customers must upgrade, in a participating EE retail store or by you. contacting our call centre. We may apply an early upgrade charge. More information about this can be We may withdraw EE Upgrade Anytime at any time. found under the Charges paragraph below. General If you want to trade in your old device you will: Where as part of the EE Upgrade Anytime you trade in your device, we will need to return your current device in full working condition, power up, with send you a new device. Devices are subject to availability at the time you no missing, damaged or cracked parts, (e.g. a stylus for touch screen want to upgrade. devices should be included if the device was originally supplied with one) and with any security features such as Find My iPhone disabled; B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 9
Charges If you are in any doubt, you are advised to contact us before arranging your EE Upgrade Anytime. Early Upgrade Charge - you may be charged an early upgrade charge in accordance with the section “How does Upgrade Anytime work” at We may vary the charges at any time. business.ee.co.uk/upgradeanytime. If you do not want to trade in your old device or your old device is not BT Sport App: Access is included for the duration of your 12, 24 or 36 month returned, you will pay an extra charge as set out at the table 'Can I still contract. See terms and conditions in Terms Applying to Business Plans & Upgrade Anytime if I don't want to trade in my old device or my device is not Bundles section below. returned' at business.ee.co.uk/upgradeanytime. Damaged Device Charge - you may be charged a damaged device charge in accordance with the “What do I do if my phone is damaged” table at 12 month Minimum Term business.ee.co.uk/upgradeanytime. A damaged device charge applies where Monthly Recurring £64 £74 your device: charges (Depends £69 £79 on handset) £74 £84 • does not power up; UK & Europe 60GB (up to 25GB for 30GB (up to 25GB for Europe) • is not free from PIN locks; (roaming)1 Data Europe) UK & Europe • cannot make and receive calls or send texts; (roaming)1 Minutes Unlimited • does not have fully operative features (such as bluetooth or a camera); UK & Europe Unlimited (roaming)1 Texts • does not have fully operative control buttons (including they keypad); International Direct 180 Minutes and 180 texts for international calls from the UK • does not have an IMEI label or has a damaged or defaced IMEI label; Dial (IDD) & Roaming to Europe 2 Minutes • does not have a display that is clear or fully intact; BT Sport App Included • has fading and/or missing pixels, cracks or bleeding on the screen; Access 1 • screens aren’t free from major scratching; Europe Roaming: Inclusive Europe data, minutes, texts and picture • is not free from water damage or ingress (signs of water damage as messages (as appropriate) can be used when roaming signified by the manufacturer’s water damage indicators); (calling/texting/receiving calls while travelling abroad) in the following • has Find My iPhone enabled including if it has been Activation Locked via countries: an iCloud account. All devices running iOS7 or older are Activation Locked Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech automatically and the device must be removed from an iCloud account. If you Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, haven’t removed it from your iCloud account or disabled Find My iPhone before sending in, we will not return the device to you for you to unlock Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of subsequently. Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, The damaged device charge is also applicable where repairs have been Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion carried out to your device by a third party not authorised by us or the Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, manufacturer or if any theft/loss protection apps on your device are not Switzerland, Saint Martin, Saint Barthelemy and Vatican City disabled. B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 10
Fair usage policy: If you’re on a plan that includes a data allowance of over International Direct Dial 180 Minutes and 180 texts for international calls & texts 15GB, you can use up to 15GB of your plan’s inclusive data allowance when Minutes & Texts2 from the UK to Europe2 roaming in the above countries, unless otherwise stated above. BT Sport App Access6 Included 4G data services while roaming are subject to availability in the relevant EE Upgrade Anytime5 Included location EE Data Reserve7 Included 2IDD (calling/texting abroad from the UK) - Includes all of the countries Mobile Iron Threat standard out of bundle rates apply for that usage type. Included Defense8 BT Sport App: Access is included for the duration of your 12, 24 or 36 month contract. See terms and conditions in Terms Applying to Business Plans & 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture Bundles section below. messages (as appropriate) can be used when roaming (calling/texting/receiving calls while travelling abroad) in the following Business Extra Plans – 5G NETWORK countries: 5G launching in London, Edinburgh, Cardiff, Belfast, Birmingham and Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Manchester with roll out across other UK cities during 2019. Check Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, ee.co.uk/coverage. Speeds vary by location, coverage and demand. 5G Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of coverage and compatible device needed. If you’re on a 5G plan, in some very Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, limited circumstances right at the edge the 5G-enabled area and when you Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion are indoors, your device may show you’re connected to the 5G network when Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, you’re not. You’ll still receive our best available speed at this location. Switzerland, Saint Martin, Saint Barthelemy and Vatican City Please note that some of the handset plans below are only available with Fair usage policy: If you’re on a 50GB plan, you can use up to 30GB of your selected devices and these devices are subject to change from time to time. plan’s inclusive data allowance when roaming in our Europe Zone. 24 month Minimum Term 5G data services while roaming are subject to availability in the relevant £45 £50 £60 location. £50 £55 £65 2IDD (calling/texting abroad from the UK) - Includes all of the countries £60 £70 above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco. £75 5 £80 EE Upgrade Anytime UK & Europe (roaming)1 50GB The terms below for EE Upgrade Anytime do not apply to price plans 10GB 20GB purchased via Indirect Partners. The Indirect Partners have their own terms Data (Up to 30GB for Europe) for any early upgrade price plans and/or offers. UK & Europe (roaming)1 Unlimited We will only accept your request for EE Upgrade Anytime on the Business Minutes UK & Europe Select price plans identified in the table immediately above if: Unlimited (roaming)1Texts B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 11
you have an eligible device as set out at If you do not want to trade in your old device you will have to pay an extra business.ee.co.uk/upgradeanytime; charge. More information about this charge can be found under the Charges paragraph below. fewer than 50 connections; If you wish to upgrade within the 90 day period before the end of the the plan that you are upgrading from has been in place for at least 14 Minimum Term applicable to your current plan, you will not be able to days but you are not within 90 days of the end of your Minimum Term; participate in EE Upgrade Anytime and you can upgrade as normal with no your account and all payments are up to date; early upgrade charge and you can keep your old device. you are upgrading to a price plan with a new 24 month Minimum Term to EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small which the same or higher monthly payment than that in your current plan, Business which can be found at the following link under Network Terms: applies; https://ee.co.uk/business/small/help/terms-and-conditions/business-terms- and-conditions/. you pass our credit checks. If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for If you have fewer than 50 connections and you grow your account to 50 or any other recycle and reward scheme that would otherwise be available to more connections, you will be unable to participate in EE Upgrade Anytime you. when you reach 50 connections. Customers who have 50 or more connections should contact us to discuss available upgrade options. We may withdraw EE Upgrade Anytime at any time. Eligible customers must upgrade in a participating EE retail store or by General contacting our call centre. Where as part of the EE Upgrade Anytime you trade in your device, we will We may apply an early upgrade charge. More information about this can be send you a new device. Devices are subject to availability at the time you found under the Charges paragraph below. want to upgrade. If you want to trade in your old device you will: Charges need to return your current device in full working condition, power up, with Early Upgrade Charge - you may be charged an early upgrade charge in no missing, damaged or cracked parts, (e.g. a stylus for touch screen accordance with the section “How does Upgrade Anytime work” at devices should be included if the device was originally supplied with one) business.ee.co.uk/upgradeanytime. and with any security features such as Find My iPhone disabled; If you do not want to trade in your old device or your old device is not remove all personal content and make back-up copies where appropriate. returned, you will pay an extra charge as set out at the table 'Can I still We are not responsible for any content you lose as a result of the Upgrade Anytime if I don't want to trade in my old device or my device is not upgrade; and returned' at business.ee.co.uk/upgradeanytime. remove the SIM card, disable any location finder software on the device, Damaged Device Charge - you may be charged a damaged device charge in remove any security features (e.g. PIN code, finger print access). accordance with the “What do I do if my phone is damaged” table at business.ee.co.uk/upgradeanytime. A damaged device charge applies where You understand that once you return your current device to us you will not be your device: able to get it back again. • does not power up; If the device is damaged or not returned, a damaged or missing device charge may apply, which can be found at the following link: • is not free from PIN locks; business.ee.co.uk/upgradeanytime • cannot make and receive calls or send texts; B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 12
• does not have fully operative features (such as bluetooth or a camera); Mobile Iron Threat Defense8 • does not have fully operative control buttons (including they keypad); If you activate more licences than you have told us about, we may bill you • does not have an IMEI label or has a damaged or defaced IMEI label; several months in arrears for those licences. Compatible Device required. • does not have a display that is clear or fully intact; Accessing the hosted mobile device management platform (the “MDM Platform”) requires an internet connection, which it is your responsibility to • has fading and/or missing pixels, cracks or bleeding on the screen; provide. You are granted a licence to access the MDM Platform or Threat • screens aren’t free from major scratching; Defence app is under a separate agreement with MobileIron. Use of the • is not free from water damage or ingress (signs of water damage as MDM Platform is subject to your acceptance of MobileIron’s end user licence signified by the manufacturer’s water damage indicators); agreement at point of registration for the MDM Platform or Threat Defence • has Find My iPhone enabled including if it has been Activation Locked via app. Use is also subject to the MobileIron Privacy Policy, available at an iCloud account. All devices running iOS7 or older are Activation Locked https://www.mobileiron.com/en/customers/privacy, or such other URL as may automatically and the device must be removed from an iCloud account. If you haven’t removed it from your iCloud account or disabled Find My iPhone MobileIron may advise from time to time. Your sole rights and remedies with before sending in, we will not return the device to you for you to unlock relation to the MDM Platform or Threat Defence app are as set out in your subsequently. agreement with MobileIron. If you do not accept the terms of MobileIron’s The damaged device charge is also applicable where repairs have been end user licence agreement, you should not use the MDM Platform or Threat carried out to your device by a third party not authorised by us or the Defence app. You agree to indemnify EE, and keep EE indemnified for any manufacturer or if any theft/loss protection apps on your device are not costs or losses incurred or suffered by EE (including any legal costs) arising disabled. from any failure on your part to comply with the terms of MobileIron’s end If you are in any doubt, you are advised to contact us before arranging your user licence agreement. EE Upgrade Anytime. We may vary the charges at any time. EE may withdraw or substitute the MDM Platform at any time on provision of 6 reasonable notice (where it is practicable to provide such notice). BT Sport App: Access is included for the duration of your 24 or 36 month contract. See terms and conditions in Terms Applying to Business Plans & Bundles section below. Business Select Handset Plans – 5G EE Data Reserve7 NETWORK If you reach your monthly data allowance on one of our 5G Data Reserve 5G launching in London, Edinburgh, Cardiff, Belfast, Birmingham and plans you will continue to be able to use data, but your speed will be Manchester with roll out across other UK cities during 2019. Check restricted to 384kb per second. To continue to use 5G data at full speed you ee.co.uk/coverage. Speeds vary by location, coverage and demand. 5G will need to buy one of our 5G speed boost data passes (see table below in coverage and compatible device needed. If you’re on a 5G plan, in some very Data add-ons for Handset/SIMO, Mobile Broadband & Tablet Plans) which limited circumstances right at the edge the 5G-enabled area and when you will restore full speed 5G service for the duration of the pass, or until the end are indoors, your device may show you’re connected to the 5G network when of your billing cycle when your monthly full speed data allowance renews – you’re not. You’ll still receive our best available speed at this location. whichever comes first. B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 13
Included in Business Select as standard are: Some of the handset plans below are only available with selected devices Unlimited minutes and texts for use in UK and EU1 and these devices are subject to change from time to time. 50GB of Data (30GB fair use in the EU) BT Sport App included in plan6 All prices are shown exclusive of VAT, and the plans with inclusive damage 180 minutes & texts to call the EU from the UK2 cover are shown inclusive of Insurance Premium Tax (“IPT”) Upgrade Anytime (excluding price plans purchased through Indirect Partners) Business Select Plans allow you choose an additional inclusive Business 24 month Minimum Term Select Add on at no additional cost when you start your contract, and these £70 £70 £70 £70 add ons can be swapped in life. Monthly Recurring charges (Depends on £75 £75 £75 £75 Swappable options are as follows: handset chosen) Double Data – Doubles the data from 50GB to 100GB £80 £80 £80 £80 ROW Roaming – 1000 mins, 1000 texts & 1GB data to use whilst £85 £85 £85 £85 Roaming outside of the EU in selected countries3 £90 £90 £90 £85 IDD Boost – 1000 minutes & 1000 texts from UK to EU2 (this is in addition to the 180 that comes as standard). £95 £95 £90 £100 £95 Non Swappable Option Damage Cover – Note that the Damage Cover Business Select £103 option can be cancelled at any time and we will automatically move 100GB you to the UK & Europe (roaming) Double Data plan with 100GB 50GB (Double 50GB 50GB usage unless you choose an alternative Business Select plan at the UK & Europe data) same price. Damage cover can also be purchased separately on non (roaming)1 Data Up to Up to 60GB Business Select price plans. See item 4 below for more details of 30GB for Up to 30GB for Europe for Europe Europe Business Select Damage Cover. UK & Europe Swappable Business Select Add ons can be swapped by texting ‘swap’ to (roaming)1 Mins & Unlimited Texts 150, or by calling our customer service teams. EE Upgrade Anytime5 Included Swappable add-ons can only be changed once per billing period and will take BT Sport App effect from the billing date. Included Access6 Additional business select options can be purchased, - see “Business Select EE Data Reserve7 Included Add ons” section below. Mobile Iron Threat Included Defense8 The Business Select price plans that are available are listed in the table below. Please note: B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 14
180 Minutes 5G data services while roaming are subject to availability in the relevant 1000 Mins & 180 Minutes and 180 texts and 180 location. 1000 texts - for international calls & texts - International Direct international 2IDD (calling/texting abroad from the UK) - Includes all of the countries texts from the UK to international Dial Minutes & Texts2 calls & texts above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco. Europe2 calls & texts from the UK to from the UK 3 Non Europe2 EU Roaming: 1000 minutes, 1000 texts, 1GB data for use whilst to Europe2 roaming within USA, US Virgin Islands, Canada, Turkey, Australia, New 1000 mins Non EU Roaming & texts Zealand, India, China, Israel and Singapore. Calling and texting other (using phone whilst &1GB countries will incur additional charges, which vary by country. Once any part travelling abroad in while Not included in price plan, need to buy an add of the allowance is used up, standard out of bundle rates apply for that usage selected countries – travelling in on or pay std roaming rates type. See roaming section of Price Guide for more details. see list below 3 these 4 countries. Inclusive damage cover (£10.08 or £7.84 including IPT, depending on Damage Cover Included in device chosen) These price plans come with inclusive damage cover which Not included in price plan, can be purchased includes insurance (provided by Allianz Insurance plc). For further information (£10.08 or £7.84 price plan 4 separately on damage cover, see the full terms at ee.co.uk/businessterms under including IPT)4 ‘Insurance and Warranty’ and in the ‘Insurance and Protection’ section of this price guide. Note that damage cover is available without a Business Select price plan (See ‘Insurance and Protection’ section of this price guide), and Business 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture Select Price plans are also available to purchase without damage cover. messages (as appropriate) can be used when roaming Damage cover would suit the needs of a customer who would like worldwide (calling/texting/receiving calls while travelling abroad) in the following cover for their mobile phone, or connected device, in the event of accidental countries: damage. Devices are not covered if they're damaged deliberately. Damage cover doesn't include cover for loss or theft of your device. Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech If Damage cover is not suitable for you, you can choose a different Business Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Select price plan at the same price. You should check if Full Insurance is Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of more suitable for you as this is also available to purchase as a stand alone Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, add on. Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Damage cover for this device is included in your plan. A cost of £10.08 or Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, £7.84 (depending on device chosen), inclusive of Insurance Premium Tax, will be shown on your bill. The total cost of the price plan you have chosen, Switzerland, Saint Martin, Saint Barthelemy and Vatican City excluding VAT, but inclusive of Insurance Premium Tax, will be £44, £49, Fair usage policy: If you’re on a plan that includes a data allowance of over £54, £59, £64, £69, £74, £79, £84 or £89 depending on the price plan and 50GB, you can use up to 25GB of your plan’s inclusive data allowance when device you have chosen. VAT isn’t applied to the inclusive damage cover roaming in the above countries, for plans that include a data allowance of insurance benefit, which instead has insurance premium tax (IPT) at the over 60GB, you can use up to 30GB, and plans that include a data allowance applicable rate applied. Due to the difference in tax treatment, the damage of over 100GB, can use up to 60GB unless otherwise stated above. cover insurance benefit will be shown on the bill as a separate £10.08 or B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 15
£7.84, depending on device chosen. This will also be shown on Your Eligible customers must upgrade, in a participating EE retail store or by Confirmation of Your Insurance Cover in your welcome pack. contacting our call centre. If the taxes or costs relating to this price plan change, this may affect the We may apply an early upgrade charge. More information about this can be amount you pay each month. found under the Charges paragraph below. You can cancel the insurance part of the Business Select cover at any time, If you want to trade in your old device you will: with no additional fees or charges. The damage cover will apply up to the need to return your current device in full working condition, power up, with date of cancellation. We will then immediately change your price plan, for the no missing, damaged or cracked parts, (e.g. a stylus for touch screen remainder of your contract only, to an alternative “Business Select” price plan devices should be included if the device was originally supplied with one) at the same cost as the “Business Select with Damage Cover” price plan. By and with any security features such as Find My iPhone disabled; default, this change will be to the Double Data with 100GB data Boost Business Select price plan, unless you choose an alternative “Business remove all personal content and make back-up copies where appropriate. Select” price plan at the same cost. We are not responsible for any content you lose as a result of the 5 upgrade; and EE Upgrade Anytime The terms below for EE Upgrade Anytime do not apply to price plans remove the SIM card, disable any location finder software on the device, purchased via Indirect Partners. The Indirect Partners have their own terms remove any security features (e.g. PIN code, finger print access). for any early upgrade price plans and/or offers. You understand that once you return your current device to us you will not be We will only accept your request for EE Upgrade Anytime on the Business able to get it back again. Select price plans identified in the table immediately above if: If the device is damaged or not returned, a damaged or missing device charge may apply, which can be found at the following link: you have an eligible device as set out at business.ee.co.uk/upgradeanytime business.ee.co.uk/upgradeanytime; If you do not want to trade in your old device you will have to pay an extra fewer than 50 connections; charge. More information about this charge can be found under the Charges the plan that you are upgrading from has been in place for at least 14 paragraph below. days but you are not within 90 days of the end of your Minimum Term; If you wish to upgrade within the 90 day period before the end of the your account and all payments are up to date; Minimum Term applicable to your current plan, you will not be able to participate in EE Upgrade Anytime and you can upgrade as normal with no you are upgrading to a price plan with a new 24 month Minimum Term to early upgrade charge and you can keep your old device. which the same or higher monthly payment than that in your current plan, applies; EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small Business which can be found at the following link under Network Terms: you pass our credit checks. https://ee.co.uk/business/small/help/terms-and-conditions/business-terms- If you have fewer than 50 connections and you grow your account to 50 or and-conditions/. more connections, you will be unable to participate in EE Upgrade Anytime when you reach 50 connections. Customers who have 50 or more connections should contact us to discuss available upgrade options. If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for any other recycle and reward scheme that would otherwise be available to you. B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 16
We may withdraw EE Upgrade Anytime at any time. before sending in, we will not return the device to you for you to unlock subsequently. General The damaged device charge is also applicable where repairs have been Where as part of the EE Upgrade Anytime you trade in your device, we will send you a new device. Devices are subject to availability at the time you carried out to your device by a third party not authorised by us or the want to upgrade. manufacturer or if any theft/loss protection apps on your device are not disabled. Charges If you are in any doubt, you are advised to contact us before arranging your Early Upgrade Charge - you may be charged an early upgrade charge in EE Upgrade Anytime. accordance with the section “How does Upgrade Anytime work” at We may vary the charges at any time. business.ee.co.uk/upgradeanytime. 6 BT Sport App: Access is included for the duration of your 24 or 36 month If you do not want to trade in your old device or your old device is not returned, you will pay an extra charge as set out at the table 'Can I still contract. See terms and conditions in Terms Applying to Business Plans & Bundles section below. Upgrade Anytime if I don't want to trade in my old device or my device is not returned' at business.ee.co.uk/upgradeanytime. Bundles section below. Damaged Device Charge - you may be charged a damaged device charge in EE Data Reserve7 accordance with the “What do I do if my phone is damaged” table at business.ee.co.uk/upgradeanytime. A damaged device charge applies where If you reach your monthly data allowance on one of our 5G Data Reserve your device: plans you will continue to be able to use data, but your speed will be • does not power up; restricted to 384kb per second. To continue to use 5G data at full speed you • is not free from PIN locks; will need to buy one of our 5G speed boost data passes which will restore full • cannot make and receive calls or send texts; speed 5G service for the duration of the pass, or until the end of your billing cycle when your monthly full speed data allowance renews – whichever • does not have fully operative features (such as bluetooth or a camera); comes first. • does not have fully operative control buttons (including they keypad); Mobile Iron Threat Defense8 • does not have an IMEI label or has a damaged or defaced IMEI label; • does not have a display that is clear or fully intact; If you activate more licences than you have told us about, we may bill you several months in arrears for those licences. Compatible Device required. • has fading and/or missing pixels, cracks or bleeding on the screen; Accessing the hosted mobile device management platform (the “MDM • screens aren’t free from major scratching; Platform”) requires an internet connection, which it is your responsibility to • is not free from water damage or ingress (signs of water damage as provide. You are granted a licence to access the MDM Platform or Threat signified by the manufacturer’s water damage indicators); Defence app is under a separate agreement with MobileIron. Use of the • has Find My iPhone enabled including if it has been Activation Locked via MDM Platform is subject to your acceptance of MobileIron’s end user licence an iCloud account. All devices running iOS7 or older are Activation Locked agreement at point of registration for the MDM Platform or Threat Defence automatically and the device must be removed from an iCloud account. If you haven’t removed it from your iCloud account or disabled Find My iPhone app. Use is also subject to the MobileIron Privacy Policy, available at B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 17
https://www.mobileiron.com/en/customers/privacy, or such other URL as may MobileIron may advise from time to time. Your sole rights and remedies with Business Handset Promotional Plans (4G relation to the MDM Platform or Threat Defence app are as set out in your Network) agreement with MobileIron. If you do not accept the terms of MobileIron’s end From time-to-time, we offer promotional tariffs. These are available user licence agreement, you should not use the MDM Platform or Threat specifically for promotional periods only and are subject to Terms and Defence app.. You agree to indemnify EE, and keep EE indemnified for any Conditions around eligibility and availability. These offers are only available to costs or losses incurred or suffered by EE (including any legal costs) arising new customers and existing EE customers, as appropriate, that Upgrade to from any failure on your part to comply with the terms of MobileIron’s end this plan during the promotional period. They may not always be available to user licence agreement. upgrading customers. The offer is NOT available to any existing customers EE may withdraw or substitute the MDM Platform at any time on provision of whose agreements are within their Minimum Term. Existing customers cannot reasonable notice (where it is practicable to provide such notice). change their price plan on to this promotional plan unless we agree to resign that customer. These offers are not available with any other discount or Business Select Add Ons promotion (including Friends & Family) and cannot be used as a Shared Plan. Business Select price plans have 4 x add ons that can be added exclusively They are also not available in conjunction with another offer or promotion or to these price plans. They are not available for any other price plans. Not all on the pre-order of any devices. They are also restricted to certain devices. of the Business Select Add ons are available on all Business Select plans and, where available, only 1 can be added. These add ons are: 12m and 24m variants of: £10 per month for 1000 mins,1000 texts and 1GB data (when using phone whilst travelling abroad) in USA, US Virgin Islands, Canada, Turkey, Australia, New Zealand, India, China, Israel and Singapore 12m and 24m variants of: £10 per month for 1000 minutes and 1000 texts to use to call the EU2 from the UK (IDD) Calling and texting other countries will incur additional charges, which vary by country. Once any part of the allowance is used up, standard out of bundle rates apply for that usage type. See roaming section of Price Guide for more details B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 18
Dates available 21.09.18-20.06.19 Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Saint Martin, Saint Barthelemy and Vatican City £54 Fair usage policy: If you’re on a plan that includes a data allowance of over £59 50GB, you can use up to 25GB of your plan’s inclusive data allowance when £64 roaming in the above countries, for plans that include a data allowance of over 60GB, you can use up to 30GB, and plans that include a data allowance £69 of over 100GB, can use up to 60GB unless otherwise stated above. Monthly Recurring charges £74 (Depends on handset 4G data services while roaming are subject to availability in the relevant chosen) £79 location £84 2IDD (calling/texting abroad from the UK) - Includes all of the countries £89 standard out of bundle rates apply for that usage type. £94 BT Sport App: Access is included for the duration of your 12, 24 or 36 month £99 contract. See terms and conditions in Terms Applying to Business Plans & Bundles section below. 100 GB UK & Europe (roaming)1 Data (Up to 50GB for Europe) UK & Europe (roaming)1 Unlimited Business SIM Only Plans Mins & Texts Our Business SIM Only plans give you access to our 4GEE or 5G Network in International Direct Dial 180 Minutes and 180 texts for international calls & Minutes & Texts2 texts from the UK to Europe2 the UK. Check coverage here www.ee.co.uk/coverage before selecting your plan. BT Sport App Access Included 4GEE - 30 day Minimum Term 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture Monthly Recurring £15 £20 £25 messages (as appropriate) can be used when roaming Charges UK & Europe (calling/texting/receiving calls while travelling abroad) in the following (roaming)1 Data 1GB 5GB 10GB countries: UK & Europe Unlimited Unlimited Unlimited (roaming)1 Minutes Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech UK & Europe Unlimited Unlimited Unlimited Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, (roaming)1 Texts Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of UK Network speed Our fastest 4G speeds Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, BT Sport App Access Not Included Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Shared Leader No B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 19
4GEE - 12 month Minimum Term 4GEE - 24 month Minimum Term Monthly Recurring Monthly Recurring £12 £15 £20 £25 £30 £40 £15 £20 £25 Charges Charges UK & Europe UK & Europe (roaming)1 Data 5GB 20GB 30GB 1GB 5GB 15GB 30GB 50GB 100GB (roaming)1 Data UK & Europe UK & Europe Unlimited Unltd Unltd Unltd Unltd Unltd Unltd (roaming)1 Minutes (roaming)1 Minutes UK & Europe Unlimited (roaming)1 Texts UK & Europe Unltd Unltd Unltd Unltd Unltd Unltd UK Network Speed Our fastest 4G speeds (roaming)1 Texts Swappable Benefit Not included in price plan Choose 1x Swappable benefit BT Sport App Access Included Double Data Shared Leader Yes Not included in price plan 60GB 100GB 200GB Allowance 4 Non EU Roaming Or (using phone whilst travelling abroad) in 5G - 30 day Minimum Term Not included in price plan, USA, US Virgin need to buy an add on or 60 mins and 60 texts for use Monthly Recurring Islands, Canada, £24 £29 pay std roaming rates when roaming 3 Charges Turkey, Australia, New UK & Europe Zealand, India, China, 5GB 10GB (roaming)1 Data Israel, Singapore 3 UK & Europe Or Unlimited Unlimited (roaming)1 Minutes Not included in price plan, UK & Europe International Direct Unlimited Unlimited need to buy an add on or (roaming)1 Texts Dial Minutes & Texts2 60 Mins and 60 texts for int. calls pay std international rates UK Network speed 5G speeds (4G Speed outside of 5G coverage areas) & texts from the UK to Europe2 BT Sport App Access Not Included UK Network Speed Our fastest 4G speeds Mobile Iron Threat Included Defence⁵ BT Sport App Access Included on all price plans EE Data Reserve⁶ Included Shared Leader No Yes Shared Leader No B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 20
Shared Leader No Yes 5G - 12 month Minimum Term Monthly Recurring 5G - 24 month Minimum Term £19 £24 £29 £34 £44 Charges Monthly Recurring UK & Europe £24 £29 £33 £38 5GB 20GB 30GB 50GB 100GB Charges (roaming)1 Data UK & Europe UK & Europe (roaming)1 Data 50GB 100GB Unltd Unltd Unltd Unltd Unltd 20GB 30GB (roaming)1 Minutes UK & Europe Unltd Unltd Unltd Unltd Unltd UK & Europe (roaming)1 Texts Unlimited (roaming)1 Minutes UK & Europe Swappable Benefit Not included in price plan Choose 1x Swappable benefit Unlimited (roaming)1 Texts Double Data Not included in price plan 60GB 100GB 200GB UK Network Speed 5G speeds (4G Speed outside of 5G coverage areas) Allowance 4 Non EU Roaming Or Mobile Iron Threat Included on all plans (using phone whilst Defence⁵ travelling abroad) in EE Data Reserve⁶ Included on all plans Not included in price plan, USA, US Virgin need to buy an add on or 60 mins and 60 texts for use when Islands, Canada, pay std roaming rates roaming 3 BT Sport App Access Included Turkey, Australia, New Zealand, India, China, Shared Leader Yes Israel, Singapore 3 Or Not included in price plan, International Direct 60 Mins and 60 texts for int. calls & 1 Europe Roaming: Inclusive Europe data, minutes, texts and picture need to buy an add on or Dial Minutes & Texts2 texts from the UK to Europe2 pay std international rates messages (as appropriate) can be used when roaming (calling/texting/receiving calls while travelling abroad) in the following UK Network Speed 5G speeds (4G Speed outside of 5G coverage areas) countries: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech BT Sport App Access Included on all price plans Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Mobile Iron Threat Included on all price plans Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Defence⁵ Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, EE Data Reserve⁶ Included on all price plans Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019 © EE Limited 2018 21
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