Eco.lyreco.com - Amazon S3
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
90th anniversary S u s ta i n a b l e D e v e l o p m e n t R e p o rt 2 0 1 5 / 2 0 1 6 since 1926 office PPE hygiene catering furniture techno gifts packaging eco.lyreco.com
HERVE MILCENT Sustainable Development Sustainable Report Development Report2015/2016 2015/2016 GROUP CEO INTRODUCTION INTRODUCTION & BACKGROUND A WORD FROM THE CEO For the 2nd year, I am pleased to confirm the company’s support to the principles underlying the United Nations Global Compact - the worldwide initiative which “ Lyreco joined more than 10 years ago - in 2004. 2015 was a year of effective growth for Lyreco At Lyreco, we also consider - as we reached the threshold of 2 billion € in terms of sales - and 2016 looks promising. This being said, the most important thing for me is we have a special obligation to make sure that this growth remains built on sustainable principles. For Lyreco, a sustainable to play a leading role in business model is clearly in the best interests of all our stakeholders. defining and supporting a It is the surest way to produce economic value for our shareholders, to contribute to a healthy environment for our employees and the com- munities, and to reduce the carbon footprint of truly sustainable industry “ our production and logistics activities. It is both good business and good for the planet. n he launching in 2015 at Group level of a de- T n ore countries going with the certification M We look forward to working with you not only in At Lyreco, we also consider we have a special dicated “Supplier Sustainability Assessment” of the Health & Safety Management System 2016, but for many years to come as we work obligation to play a leading role in defining and – allowing to cover one of our “Eco Future” (OHSAS 18001). At the same time, Lyreco is together to build a more sustainable future. supporting a truly sustainable industry. strategy commitments. In 2016, this pro- looking forward to the promising new ISO stan- Meeting this obligation took over the last period gramme will also be applied for local suppliers dard on this matter: the ISO 45001. different forms. in a number of countries. n irst country to obtaining the ISO 50001 (En- F Sincerely, n he on-going development of Environmentally T ergy Management) certification, while other Herve Milcent n The go-live of major sustainable infrastruc- Group CEO tures, such as the solar panel installation in the Preferable Products and Lyreco joining in 2015 countries proceed with their first third party UK – one of the biggest in the country. the technical secretariat of the EU Product En- energy audit. vironmental Footprint for the Intermediate Pa- Lyreco For Education: in 2015 we started a This report is itself a vital component of our on- n per Products (IPP) pilot. 4-year project in Madagascar, to give 17,000 going dialogue with stakeholders. We are grate- children access to education and to support 32 n he achievement of the Gap Analysis between T ful to the members of our Sustainable Develop- schools in the area of Vatomandry. the Lyreco Environmental & Quality Manage- ment report team for their valuable input into our ment Systems and the latest version of ISO on-going efforts to report more transparently If you have any comments to make or solu- n In addition to Supplier Social Compliancy au- 9001 / ISO 14001 (issued at the end of 2015). on our challenges as well as our successes; to tions to offer do not hesitate to get in touch dits which have been in place for a couple of Even though Lyreco has 3 years to apply the the many organisations and communities with with our Group Quality, Security & Sustaina- years, Lyreco decided to extend the scope of bility Director at new requirements, the alignment of the Group which we interact each day; and to you, whose the audits by covering from 2016 in a more Management Systems will be done in 2016. thoughts and feedback we welcome. nasser.kahil@lyreco.com. structured way the Environmental Aspects. 2
CONTENT Sustainable Development Report 2015/2016 INTRODUCTION & BACKGROUND A word from THE CEO ..................... p. 2 Executive Summary THE Business ................................... p. 4 Highlights from 2015 & 2016 key figures ..................................... p. 5 Development of the Sustainability Awareness, On-going improvement of the with completely new initiatives that started in continued support for worldwide sustainability strategy 2015 e.g. “QSS Roadshow” or “CSR Know More Lunch” in Benelux. THE UN GLOBAL COMPACT.................. p. 6 “ EC O F U TUR E” Sustainability STRATEGY ............... p. 7 Environment Protection Social Responsibility Economic Success Sustainability MANAGEMENT ......... p. 8 Sustainability AWARENESS n Environmentally Preferable Products n Lyreco for Education (LFE): launch in 2015 of n Extension from 2016 of the scope of the the 4-year project in Madagascar. Supplier Audits - by covering in a more struc- INITIATIVES ................................... p. 9-11 - 3rd year of worldwide application of the ex- tured way the Environmental Aspects. ternally accredited “Green Products Assess- n Always new and more initiatives to strengthen ment”. the Health & Safety of Lyreco people, such as n Start of the roll-out of the newly defined Sup- the extension of the OHSAS 18001 Health & plier Sustainability Assessment, aiming to ENVIRONMENTAL ACTIONS - Lyreco joined in 2015 the technical secretariat Safety certification programme in 2016. evaluate and follow the performance of sup- of the EU Product Environmental Footprint for CARBON FOOTPRINT ......................... p. 14 pliers against corporate social responsibility the Intermediate Paper Products (IPP) pilot. n Continuation of the internal Human Resources aspects. programmes to develop employees: Lyreco PRODUCTS ........................................ p. 15 n On-going development of the programmes University and Lyreco Campus. n Alignment in 2016 of the Group Management to reduce the company Carbon Footprint Systems against the latest version of ISO DELIVERY & fleet ....................... p. 16-19 n Continuous Support to local communities, such as: 9001 / ISO 14001 (issued at the End of 2015). through a wide range of programmes, with - Roll-out of Solar Panels installations. new initiatives in 2015 e.g. support of Autistic PACKAGING ....................................... p. 20 Children in Thailand, support the battle against - Increase of environmentally Friendly Vans & breast cancer in Benelux. WASTE .............................................. p. 21 Cars - Follow-up of the Power Savings actions and INFRASTRUCTURE ........................ p. 22-27 LED lighting installations. - Launch of the Delivery Electronic Signature project. SOCIAL ACTIONS - Go-live in 2015 of the first Vertical Storage PEOPLE ........................................ p. 30-33 solutions. ECO WEBSITE COMMUNITY ................................ p. 34-39 - Go-live in 2016 of the first long distance truc- It remains the reference to find information about ks with Natural Gas. the Lyreco Sustainability initiatives and strategy. Permanent integration of sustainable creden- If not yet done, feel free to bookmark the corporate address n ECONOMIC ACTIONS tials in New Buildings and Renovations eco.lyreco.com - especially applicable in 2016 for Swiss and CUSTOMERS ................................. p. 42-44 CASH subsidiaries. MARKETPLACE ............................. p. 45-49 3
Sustainable Development Report 2015/2016 INTRODUCTION THE BUSINESS YOUR WORKPLACE… OUR WORLD 42 countries, one Lyreco In addition to the extensive markets covered by Lyreco, we have also formed strategic sales alliances with 14 partners : These alliances allow us to better serve our international clients with a presence in Turkey, Japan, India, China, Argentina, Canada, Latvia, Lithuania, Estonia, Russia, Taiwan, New Zealand, Romania, Brazil, the United States and Mexico. Continuous improvement is the rule All subsidiaries contribute to the continuous im- provement of the group model by sharing new ideas and best practices. Sustainable Development takes advantage of these synergies from all areas of the business legend and group experts help by improving the group best practices. 4
Sustainable Development Report 2015/2016 INTRODUCTION ORDER PREPARATION and delivery KEY FIGURES on-going areas for improvement n Reduce Health & Safety risks Sales force and n Increase waste recycling Customer Service n Energy savings initiatives on-going areas for improvement n educe environmentalA impacts due to R n Increase communication on Sustainable transportation (route planning) Development with customers n educe environmental impacts due to R travelling n Reduction of printed reports n educe environmental impacts due to hard R copy orders 17 product families 34% green products 1,700 vans and drivers 31 distribution centers 99.4% 9,000 availability rate employees Product offering 230,000 boxes delivered everyday on-going areas for improvement n ontinue to develop a deeper range of C environmentally friendly products 58,000 n ontinue to raise consumer awareness on C Sustainable Development and pay special attention to certified suppliers orders /day n efine strict and formalised criteria for D qualification as “green product” 7,500 stocked products n Reduce hard copy invoices (e-biller) 5
Sustainable Development Report 2015/2016 INTRODUCTION & BACKGROUND Continued support for the UN Global Compact In 2004, Lyreco was the first company of the Office Supplies Industry to join the UN Global Compact Initiative – demonstrating the company’s long term commitment to sustainability. All members of the Global Compact are required The Ten Principles Human Rights to issue an annual Communication on Progress The UN Global Compact asks companies to Principle 1: About (COP); a public disclosure to stakeholders on progress made in implementing the ten prin- embrace, support and enact, within their sphere of influence, a set of core values in the areas of Businesses should support and respect the protection of internationally proclaimed human United Nations ciples of the UN Global Compact, and in suppor- ting broad UN development goals. human rights, labour standards, the environment and anti-corruption. The Ten Principles enjoy rights; and Principle 2: Global Compact This document is Lyreco’s COP 2014 and can universal consensus and are derived from the Make sure that they are not complicit in human Launched in 2000, the United Nations Glo- be found both on the UN Global Compact and Universal Declaration of Human Rights, the In- rights abuses. bal Compact is both a policy platform and a Lyreco’s Sustainability websites. ternational Labour Organisation’s Declaration practical framework for companies that are We invite all our stakeholders (employees, on Fundamental Principles and Rights at Work, Labour committed to sustainability and responsible the Rio Declaration on Environment and Deve- Principle 3: business practices. clients, suppliers, investors, local authorities, lopment, and the United Nations Convention Businesses should uphold the freedom of asso- governments, local communities), to read it and As a multi-stakeholder leadership initiative, against Corruption. ciation and the effective recognition of the right learn more about our commitment in favour of it seeks to align business operations and human rights, labour rights, to collective bargaining; strategies with ten universally accepted environmental stewardship Principle 4: principles in the areas of human rights, la- and anti-corruption. The elimination of all forms of forced and com- bour, environment and anti-corruption, and pulsory labour; to catalyse actions in support of broader UN UN Sustainable Develop- Principle 5: goals. ment Goals adopted in The effective abolition of child labour; and With 7,000 corporate signatories in 135 September 2015 Principle 6: countries, it is the world’s largest voluntary The elimination of discrimination in respect of corporate sustainability initiative. Global Compact Europe + employment and occupation. 15 – October 2015 Visit www.unglobalcompact.org Environment Principle 7: In October 2015, Lyreco attended the event Businesses should support a precautionary ap- organised by UN Global Compact in Europe proach to environmental challenges; as part of its 15 years of operations. Principle 8: Participants were European Global Compact Undertake initiatives to promote greater environ- networks, companies, civil society organiza- mental responsibility; tions, representatives of government and parlia- Principle 9: ment, business associations/chambers, media Encourage the development and diffusion of en- and academia. vironmentally friendly technologies. With 3M & HP, Lyreco was one of the represen- Anti-Corruption tatives of the Office Supplies Industry. UN Sus- tainable Development goals – adopted in Sep- Principle 10 tember 2015 by all the 193 Member States of the Businesses should work against all forms of cor- UN – was one of the key topics discussed during ruption, including extortion and bribery. the 2 day conference. 6 6
Sustainable Development Report 2015/2016 INTRODUCTION Sustainability Strategy The strategy consists of n 3 guiding principles In early 2012, Lyreco launched a midterm sustainability strategy named Eco Future n 10 clearly defined commitments n 9 Key Performance Indicators (KPIs) The following tables give the latest results for all the Eco Future KPI. For each of them, there is a mark to indicate if the 2015 score is in line with the target or if we state a gap versus the expectation (meaning that specific corrective actions have to be carried out). ENVIRONMENT PROTECTION SOcial RESPONSIBILITY ECONOMIC SUCCESs n Reduce our ecological footprint n ocusing on human relationships and F n uild lasting customer relationships B n Help our customers and suppliers to development by providing solutions to their do the same n Reinforce our long term relationship sustainability goals COMMITMENTS COMMITMENTS COMMITMENTS 5. D evelop environmentally 1. E nsure a safe and healthy working 8. E stablish customer preferable products & services environment partnerships on sustainability 6. Reduce Greenhouse Gas 2. C ontribute to the personal development 9. E stablish supplier assessment Emissions of each individual programmes on sustainability 7. Prevent and manage waste 3. Focus on the development of our best talents Environmental Goal for Result Social Responsi- Goal for Result Economic Goal for Result Protection KPI 2017 2015 * bility KPI 2017 2015 * Success KPI 2017 2015 * 90 % of all employees respon- 25 % of Sales Sales of 34 % ding to the bi-annual Internal Supplier (common range products) Working Supplier Performance Improve- -4.8 %*** “green Opinion Survey answer posi- 78 %** Performance are made with “green pro- Conditions ment Programme average mark (versus products” tively when asked how they feel Improvement ducts” increases by 10 % per year. 2012) about their working conditions. Programme The number of lost working CO2 Emissions CO2 Emissions + 6 %** Lost working days due to illness or on the job from company decrease by 20 % -15.54 % 100 % of the factories days accidents is decreased by 10 % activities from a 2010 base year Supplier producing Lyreco products in based on the 2011 figures. Social the developing countries are 89 %**** Audits subject to Social and Environ- 90 % of all employees respon- mental audits 90 % of the Waste ding to the bi-annual Internal Waste Training Opinion Survey will answer coming from Lyreco 91.12 % 82 %** Recycled Level positively when asked if they * Consolidated results for all the countries.. activities are recycled consider that they are properly ** Results of 2014 – as a limited number of new assessments was trained to do their job. done in 2015 *** R esult of 2014 – no assessment done for 2015. The internal collection target Charity for the “Lyreco For Education” ****The surveillance audit of 7 factories had to be rescheduled from + 7% end of 2015 to beginning of 2016. Otherwise, the result is 100% Contribution charity programme is +4% for 2016 In line with the target Closer attention required 7
Sustainable Development Report 2015/2016 INTRODUCTION & BACKGROUND Sustainability Management A team of 28 people all over the world ^ FSC An integrated A unique certification body Management System based for continuous improvement 18001 CoC on international standards To ensure a consistent approach, Lyreco has To ensure a common operating practice for all chosen SGS as the unique certification body subsidiaries, Lyreco uses the recognised inter- for all the subsidiaries worldwide. SGS audits national standards ISO 9001 and ISO 14001 to all Lyreco subsidiaries annually and re-certifica- ISO ISO which the Integrated Management Systems are tions are done once every three years. The audit certified. This ensures that quality and environ- feedback and results are shared within Lyreco 9001 14001 mental matters are dealt with at a level trusted and used for internal benchmarking as well as by interested parties and understood by em- global improvement. Through years of coopera- ployees. tion, SGS report that Lyreco’s management sys- tem is alive at all levels of the organisation, which ISO ISO Aligned with the Quality & Environmental Mana- gement System, Health & Safety management shows daily in all Lyreco’s processes. 26000* 50001 is based on Lyreco’s guidelines referring to the OHSAS 18001 standard and local legislation, DAILY MANAGEMENT Worldwide certification. applied in the subsidiaries by the Senior Mana- Lyreco believes that a successful sustainabi- gement Teams. lity approach requires understanding from em- Certification depending on the country ployees on all levels of the organisation, as well In 2012, ISO 26000, the guideline for Corporate as roles dedicated to the purpose. Social Responsibility, was adopted to provide (*) ISO 26000 is not subject to certification. It provides guidelines. structure to the sustainability journey. In every subsidiary, there is a department whose main responsibilities are the components of Sus- In addition, some countries have also chosen to Regular Group Directors meetings are held to tainable Development, including Quality and En- obtain further certifications, such as: analyse and discuss Sustainability projects, ac- vironmental management. n OHSAS 18001 (Occupational Health & Safety tions and results, and make corporate decisions Each country has its own Quality, Security & Sus- regarding these matters. Management System) tainability Manager (QSS), who is a member of n ISO 50001 (Energy Management Standard) the Senior Management Team. In the majority of the countries, the QSS Manager reports directly n FSC CoC Certification (Forest Stewardship to the Managing Director. The aim of this struc- Council – Chain of Custody). ture is to ensure that key business decisions are In 2016, 1 more subsidiary expect to be certified made with Quality, Environment, Health, Safety, OHSAS 18001: WISE (covering UK & Ireland). At Economic and Social aspects taken into account the same time, France will go for the ISO 50001 – thus ensuring a sustainable growth. certification. Each local Senior Management Team is sup- ported by a Management Team at Lyreco Group level. 8
Sustainable Development Report 2015/2016 INTRODUCTION Sustainability Awareness Initiatives Sustainability Celebration of Forest Stewardship Council Awareness Planting trees Initiatives Friday 25th of September 2015 was the FSC Fri- Externally, Lyreco used social media to spread day, the FSC annual celebration of responsible the word about sustainable forest management forestry. This Friday is a global celebration ai- and FSC. ming to increase awareness of FSC and res- Lyreco employee engagement ponsible forest management. In honor of this event the staff planted trees at is an important topic in cor- the three Lyreco premises, in Norway a spruce FSC Friday started in 2008 and has grown eve- and in Sweden lilacs. In Denmark the employees porate sustainability and for a ry year with about 30 countries participating in had the opportunity to vote for what kind of tree good reason. 2015 and hundreds of different organisations. to be planted - and the winner was a copper The organisations, from private companies to beech tree. Without the support and enthu- public institutions, organise events externally siasm of staff at all levels of the and internally for FSC Friday to raise awareness. company, it is difficult to fully In Scandinavia, Lyreco wanted to raise knowledge realize sustainability goals. among the employees of the FSC system and what it means when a product is FSC certified. th Moreover, the awareness has to To do this, staff had games to play and pushed be extended to all the company out different facts about FSC during the day stakeholders. through the internal communication channels. The more employees know about eco labels the Here are a few Sustainability better they can help Lyreco customers to make Awareness initiatives carried sustainable procurement choices. Activities in Scandinavia for the FSC out or launched in 2015 / 2016. Friday – September 2015 9
Sustainable Development Report 2015/2016 INTRODUCTION Sustainability Awareness Initiatives QSS Roadshow CSR “Know More” Lunch Presentation In 2015, Benelux has taken a number of ac- of Lyreco tions to improve internal communications and increase knowledge and awareness on QSS Manager IN BENELUX presenting during the Know More Lunch – May 2015 CSR Best the CSR strategy and initiatives. In order to improve internal communication and Practices increase the knowledge of CSR initiatives, a road The report entitled “Responsible Business in show was organised in Benelux. Poland - Best Practices” is a cyclical publi- cation prepared by the Responsible Business The first part of the road show consisted in vi- Forum, the most important CSR organisation siting the 6 Lyreco owned platforms (Regional in Poland. Distribution Centres). The Quality, Security and Sustainability department gave a presentation to It is a collection of companies” CSR activities the drivers on the CSR initiatives taken by Lyre- undertaken in a particular year. co. Furthermore, the logos the drivers see on In 2015 the report included information from the vans every day were explained to them: ISO 124 companies representing virtually all sec- 9001, ISO 14001, FSC and CO2 neutral. tors of the economy and various scales of The second part of the road show aimed at operation: large, medium-sized and small giving a presentation to each of the Sales teams. companies from all over Poland. The QSS department gave presentations in In this way, the Responsible Business Forum 28 team meetings, focusing on Lyreco’s Eco helps to create the largest overview of CSR Future strategy, goals and initiatives taken. activities in Poland. The road shows were very well received. The presentations were interactive and were the per- fect opportunity to talk to both the drivers and Poland had the opportunity to present sales representatives about the importance of in 2015 seven Best Practices: sustainability within Lyreco. 1. Green Printing 4. L yreco For Education 2. Rating green QSS CoordinatoR IN BENELUX with the drivers of the Breda 5. Eco driving products – Green platform and the Regional Distribution Manager – April 2015 Tree Certificates 6. Supplier Code One of the actions taken was to host a “Know More” Lunch. Every of Ethics 3. Code of Ethics quarter a Know More Lunch is organised, during which an em- ployee presents his job or department to the other colleagues. for employees 7. Eco catalogue The CSR Know More Lunch was kicked off by refreshing the knowledge on The practices described in the Report repre- the Eco Future strategy and the 2014 results. Next, the focus was on the sent a unique picture of CSR practices un- reduction of CO2 emissions and the actions taken to achieve a reduction of dertaken by companies operating in Poland. 19.6% in four years. The Report also brings expert commentaries, At the end of the presentation, a slide full of “did you knows” was shown to media analysis and a calendar of events. The inform the attendees on a number of CSR facts they were not aware of yet. Report is a source of inspiration for those who start their activity and seek new solutions. 10
Sustainable Development Report 2015/2016 INTRODUCTION & BACKGROUND Sustainability Awareness Initiatives World Environment Day 2015 Christmas Campaigns To encourage staff involvement during nal Trust. To enter, staff had to complete a quiz Every year, WISE run Christmas cam- Also, a campaign was set up to collect Christ- World Environment Day, WISE set up se- which encouraged people to think more about paigns at Head Office to help raise money mas cards and plastic tubs / metal tins to re- veral activities during the day and week to how much energy and water are used and also for local causes. cycle as we have done the previous two years. promote sustainability and environmental about what Lyreco has done for the environment. awareness. There was a great involvement from staff with The focus in 2015 was on local community The money raised has been donated to the over 70 entries for the prize. and how we can help the people where we Woodland Trust, specifically for the restoration A car scheme was set up on 5th June which live. Through a football scratchcard competi- of ancient woodlands project in the Scottish advertised an opportunity to be rewar- On WED, a stand was set up in the canteen tion and the donation of the money from one Borders. ded for car sharing, cycling and walking to which promoted the messages for environmen- dress down day, £180 were raised - which was work. This advocates Lyreco responsibility to tal change which were set up by UNEP (United converted into toys, clothes and food for vulne- reduce its CO2 emissions and lessen the im- Nations Environment Programme). rable adults and children this Christmas. Christmas Campaign IN WISE - December 2015 pact on the environment. This scheme was a Free energy saving and green products were gi- success with 74 £2 vouchers given out to use ven to the people who entered the quiz compe- in the canteen. This is the equivalent to a 30 % tition. increase on the day. Overall good feedback from all involved and we Also, for Lyreco customers, a webshop hope to increase the staff involvement in World promotion was set up, which encouraged Environment Day 2016. people to buy green products and adver- tised the recycling processes provided by Lyreco. Internally, to raise awareness on environmental matters, a competition was set up for a chance to win a family annual membership to the Natio- World Environmental Day IN WISE - JUNE 2015 11
Sustainable Development Report 2015/2016 ENVIRONMENTAL ACTIONS In the delivery of its Sustainable Development vision and policy, Lyreco aims to : n Identify and evaluate opportuni- n Ensure our operations and pro- This means dedicated actions and ties to reduce environmental im- jects are managed in accordance programmes on Products, Carbon pacts in serving customers and with accredited quality (ISO 9001) Footprint, Delivery, Packaging, to take opportunities to enhance and environmental management Consumables & Waste and In- the environment. (ISO 14001) systems to include frastructure. sustainability priorities. The following pages detail activity carried out in 2015 or scheduled to be carried out in 2016. 12
Sustainable Development Report 2015/2016 Environmental Actions ENVIRONMENTAL APPROACH Environmental actions across the whole business > see page 25 - Solar panels installations CARBON PRODUCTS DELIVERY PACKAGING WASTE INFRASTRUCTURE FOOTPRINT & FLEET p. 14 p. 15 p. 16-19 p. 20 p. 21 p. 22-27 Lyreco Green Products Environmentally Re-use of boxes Waste management Sustainable constructions carbon footprint Assessment and labelling friendly fleet Small packaging Voice picking Power saving / lighting Single market Long distance for green products with natural gas Solar panels Paper storage Vertical storage Electronic signature Lyreco sustainable garden Eco driving Van tracking system 13
Sustainable Development Report 2015/2016 Environmental Actions CARBON FOOTPRINT LYRECO Carbon Footprint LCFC – Lyreco’s bespoke and de- TARGET: -20% emissions by 2017 compared to 2010 levels in the base year. A list of improvement programmes has been identified within the different areas of our dicated Carbon Footprint Calcu- businesses across the countries with the view to Results 2010 2011 2012 2013 2014 2015 lator has been used for the sixth Energy Sources - t CO eq.*2 16,418 16,121 16,108 14,957 12,442 11,850 being implemented wherever possible. year in a row to report on activities ENERGY SOURCES Freight - t CO2 eq. 22,362 21,958 21,940 22,178 21,294 20,541 across the countries. n Evolution of technologies e.g. LED lighting Movement of People - t CO2 eq. 24,383 23,941 23,922 22,085 20,925 20,313 n Energy Saving Programmes Based on the international standard ISO 14064, n Green Electricity Consumables and Materials - t CO2 eq. 14,005 13,752 13,740 12,081 11,588 11,778 n Solar Panels the LCFC takes into account scope 1 and 2 emissions, plus part of scope 3. Direct Waste - t CO eq. 2 276 271 271 252 240 287 n Green IT e.g. equipment with lower energy consumption Fixed Assets - t CO2 eq. 20,438 20,069 20,052 18,343 17,820 17,905 n Use of Renewable Energy (NEW 2015) TOTAL - t CO2 eq. 97,882 96,111 96,032 89,894 84,309 82,674 n Vertical Storage (NEW 2015) SCOPE % evolution versus 2010 N/A - 1.81% -1.89% -8.16% -13.87% -15.54% FREIGHT n Green Fleet Policy Scope 2010 & 2011 = all Lyreco entities except Finland. Energy Sources - % of Total 14.33% n Evolution of technologies e.g. EURO VI engines 1 - Direct emissions: n Environmentally Friendly fleet e.g. NGV, Electric, Scope 2012 = all Lyreco entities except Hong Kong. Freight - % of Total 24.85% LPG, Hybrids Direct emissions resulting from activities Movement of People - % of Total 24.57% n Increase average order values e.g. Webshop within the company’s control. It includes Scope 2013 = all Lyreco entities except Hong Kong and Canada (no longer part of Lyreco subsidiaries). awareness actions Distribution (company vans), process emis- Consumables and Materials - % of Total 14.25% n Eco-Driving sions such as Consumables and Materials Scope 2014 & 2015 = all Lyreco entities. Direct Waste - % of Total 0.35% n Direct Delivery of Paper to Regional and Fixed Assets. Distribution Centres (*) t CO2 eq. = equivalent tonnes of carbon dioxide. Fixed Assets - % of Total 21.66% 2 - Indirect Energy emissions: MOVEMENT OF EMPLOYEES Lyreco Carbon Footprint (in %) - 2015 Total - T co2 eq. n Group Company Mobility Plan Indirect emissions from Energy Sources n Development of video conferencing 14.33 % n Eco-Driving purchased and used by the company, such - 15.54 % n Green Fleet Policy as electricity and gas. 24.85 % 100,000 n Evolution of technologies e.g. EURO VI engines 0.35 % 3 - Other Indirect emissions: 95,000 CONSUMABLES AND MATERIAL 90,000 n Green Printing Any other indirect emissions from sources not n Reuse of cardboard boxes directly controlled by the company. 21.66 % 85,000 n Reduced Packaging n Increase of trading done electronically Movement of People (employee business 80,000 n e-tariffs, e-reports, Sales Force Mobility travel) and Direct Waste (waste disposal) is 75,000 n Voice Picking included. 14.25 % 24.57 % 70,000 DIRECT WASTE 65,000 n Reuse cardboard boxes Freight n Less wrapping (stretch films) from suppliers Movement of people 60,000 n Pallets strategy Fixed Assets 55,000 Energy Sources FIXED ASSETS Consumables and materials 50,000 n Green IT e.g. development of the MFP - Multi 2010 2011 2012 2013 2014 2015 Function Printers Direct waste n Vertical Storage (NEW 2015) 14
Sustainable Development Report 2015/2016 Environmental Actions PRODUCTS Green Products SINGLE MARKET Assessment and labelling FOR GREEN PRODUCTS Since January 2014, all Lyreco subsidiaries have been using a bespoke Lyreco remains attentive to relevant initiatives – aiming and unique in time Green Product Assessment. This assessment means to develop and set up accurate models to qualify the that customers are able to buy products safe in the knowledge that the Environmentally Preferable Products (EPP). green criteria are the same for any product across all Lyreco countries. In 2015, Lyreco so joined the technical secretariat of the EU Product Why Lyreco’s approach is reliable? Our range of Green Environmental Footprint for the Intermediate Paper Products (IPP) pilot. It is based on the recognised international n Products are identified This pan European initiative is currently the sole one having a clear ISO 14020 standard, which is at the highest with a green tree icon frame supported by relevant / scientific guidelines, and that applies to a level of the ISO Environmental Claims series wide range of products (including for instance hygiene, catering and IT In the catalogue: standards. products): see the insert. Each product is identified with a Green Tree n It is in line with the International Chamber of n icon In November 2015, Lyreco attended to the mid-term conference on Commerce advertising practices which give the Environmental Footprint pilot phase. The main objective was to Green Tree Guidelines per section are brie- n recommendations to prevent green washing. kick off discussions on the policy challenges and ideas around the fly presented on the section header page. Environmental Footprint project. The system applied is the same for all pro- n In the webshop: ducts in the subsidiary, resulting in consis- Products are identified with the same Green n tency of green products labelling across the Tree icon for consistency countries. The “Product Details” page has a link ena- n The assessment method has been approved n bling the customer to access the Green Tree by SGS* (the worldwide auditing company) Certificate highlighting the reasons why the who recognise it as “best in class” in terms of product is described as environmentally green claims checking. preferable. In 2015, 34% of the Sales (common range METHODOLOGY APPROVED BY* products) were made with “green products”. The European Commission has launched n a three-year testing period of the Product Environmental Footprint (PEF) and the Or- ganisation Environmental Footprint (OEF). The Environmental Footprint (EF) Pilot n Phase is part of a wider European Com- SGS Approval Mark. mission initiative named “Single Market for * The “Lyreco Green Products Assessment” has been green products”. 80-100 A4 A3 reviewed by SGS CTS Sustainability Services and This global mission comes from the Eu- n approved as being in general conformance with the ropean Council that asked the European principles of the ISO 14020 standard and the ICC Framework for Environmental Claims. Commission to develop a harmonized ap- proach for "green products" legislation at Example of “Green Tree” product European level. Go to www.lyreco.com 15
Sustainable Development Report 2015/2016 Environmental Actions Delivery & Fleet Environmentally Fleet 1/2 Friendly Fleet On-going increase of “green vehicles”: + 35% forecasted in 2016 In order to reduce the environmental impact of vehicles operated by Lyreco, the company aims The key sustainable bene- to develop its Environmentally Friendly Fleet. fits of these vehicles are: This programme - which is applicable to both Delivery Vans and Company Cars – started se- Electric Vehicules: n ven years ago in 2009 when a number of coun- No gas required, no emissions, safe to tries introduced natural gas, electric vehicles or drive & reduced noise pollution. hybrid cars to their fleets. New Environmentally Friendly Car Natural Gas Vehicles: n The above being said, there are also limits or di- Cleanest burning fossil fuel today, signi- (Hybrid) in Norway – September 2015 sadvantages to use such vehicles – explaining ficantly less pollutants than gasoline or that they can’t yet be implemented on a wider diesel. scale. Hybrid Vehicles: n The table below gives the number of Environ- Better gas mileage, fewer emissions & mentally Friendly Vans & Cars per country in decreased fuel demand. 2015 - and the forecast for 2016. Environmentally Friendly Vans (*) Environmentally Friendly Cars (*) 2015 2016 2015 2016 BENELUX 2 2 1 1 FINLAND 0 0 9 12 FRANCE 43 59 0 0 GERMANY 2 7 0 0 ITALY 23 30 11 15 SCANDINAVIA 0 0 9 16 SWITZERLAND 0 0 18 22 THAILAND 8 8 0 0 WISE 0 0 1 0 TOTAL 78 106 49 66 Increase 2016 Increase 2016 vs 2015 36% vs 2015 35% (*) Environmentally Friendly Vans / Cars could be Hybrid / Electric or Gas Vehicles. New Environmentally Friendly Van 16 (Natural Gas) in France – March 2016
Sustainable Development Report 2015/2016 Environmental Actions Delivery & Fleet Environmentally Long Distance Fleet 2/2 Friendly Fleet with Natural Gas Company car policy: on-going decrease of the CO2 levels Partnership to build a dedicated NGV station In addition to the “green vehicles”, the Group CO2/km company car policy has strict sustainability gui- 180 delines – including the on-going reduction of the CO2 emissions of the cars. 160 140 A maximum CO2 level is thus defined for each car group; aligned to the decision of the Group 120 QSS Director and reviewed annually. 100 The table & graph (see table right) highlight the 80 max CO2 levels defined for 2016 (versus 2015), 60 2011 2012 2013 2014 2015 2016 as well as the evolution since the launching of Lyreco’s “Green Fleet Policy” approach (in 2011). • MD • Director • RSM • ASM • FSR Everyday, thousands of orders are prepared in New Natural Gas Long Distance Truck - New Environmentally Friendly Van % Decrease vs the Lyreco National Distribution Centres (NDCs) Job Profiles on the road from SEPTEMBER 2016 (Electric) in Italy – January 2016 2015 2011 throughout Europe. Before being delivered to Field Sales Representative 3.2 20.0 the customer by the Lyreco van-drivers, goods are sent from the NDCs to the RDCs (Regional Area Sales Manager 3.7 22.2 Distribution Centres) via large trucks during the Regional Sales Manager 3.3 20.0 night. Director 3.2 19.3 These represent the “long distance” vectors. Managing Director 3.3 20.5 This system is valid in all countries. Up until now these trucks were powered by Diesel engines. To obtain a lower impact on the environment, Lyreco has looked for alternative energies on the long distance vectors. As these trucks do not belong to Lyreco, the target was to create partnerships with transport compa- nies looking also for ecological alternatives. Artwork of the Gas Station - operational in October 2016 In October 2015, France confirmed through an external communication 2 distribution sets will be available to refuel n campaign its partnership to build a in the first stage between 20 and 25 trucks dedicated NGV (Natural Gas Vehicles) per day. station near Digoin’s* National Distribu- tion Centre. 500 tons of CO2 will then be “saved” eve- n ry year by Lyreco, without talking about the This brand new station is expected to be ope- n “drastic” reduction of the pollutants like NOx, rational during the 2nd semester of 2016. SOx and other particulate matter (PM). *One of the 2 French NDC. New Environmentally Friendly Cars (Hybrid) in Switzerland – August 2015 17
Sustainable Development Report 2015/2016 Environmental Actions Delivery & Fleet Paper Storage at Regional Electronic Signature Distribution Centres Paperless delivery notes thanks to e-signature Reduction of long distance haulage The goal of this initiative, which started in 2011, is to: SITI application - June 2016 Sign The standard model of Lyreco distribution is to reduce road miles of the product n have all products delivered to the National Distri- reduce vehicle movements n bution Centres within each country. reduce emissions and CO2 n Once ordered the product is shipped to local The below table provides the status to date in Regional Distribution Centres, then via vans to the countries. Lyreco customers on a daily basis. Generally, this model works incredibly well, but Number of platforms / in some regions the volume of some copier pa- REGIONAL DISTRIBUTION CENTRES per ordering is so high that it is preferable to applying the initiative have the products delivered directly to the regio- target nal distribution centres. 2014 2015 2016 France 8 9 11 Belgium 1 1 3 Regional Distribution Center of Las Denmark 2 2 2 Palmas de Gran Canaria (Spain) applying CASH 2 2 2 the initiative since January 2015 Spain 1 3 3 UK 0 1 1 Each time they deliver goods, the Lyreco dri- The pilot phase has been organized during the vers have to ask the customer to sign a deli- 1st semester of 2016. At this point in time, the very note. This generates, daily, a lot of printed customer feedbacks are positive and the Lyre- papers. co teams show a strong willingness to make the project a success. During 2015, a new project was put in place in France regarding the management of these If positive, the plan for 2016 is to roll-out the delivery notes. The electronic signature will re- solution in the whole country, and set it up in place the paper signature. other countries as from 2017. The target is to improve the quality and speed Once each driver is equipped with the new of the process, and develop the accuracy of electronic solution, the project will have a the data recording, whilst disposing of the de- significant ecological impact. For instance, livery notes. it will allow the saving of paper and ink on more than 2.6 million delivery notes per year The name of this project is S.I.T.I. as in France – a number that will increase as the “Sign It, Track It”. roll-out goes on. 18
Sustainable Development Report 2015/2016 Environmental Actions Delivery & Fleet Eco Driving Van Tracking System Smarter and more fuel-efficient driving More Lyreco vans equipped with GPS: +27% expected in 2016 The eco driving programmes are designed to The countries implementing Eco Driving Pro- The introduction of GPS systems to assist in Finally, driver behaviour improves as the system teach drivers how to modify their driving style grammes are listed below: monitoring, tracking and reducing mileage of the records all journeys, all speeds and monitors all in order to reduce fuel consumption, in turn re- Lyreco vehicle fleet began in 2013. manoeuvres. Every element is broken down and Eco-driving for Sales Forces ducing emissions and damage to the environ- an individual driver score is constructed. The Involved The primary saving opportunity over time is the ment. The other benefit of these programmes is Countries system allows for “drill through” of the score to since mileage reduction which results in a longer lifes- a decrease in the number of accidents and an support driver re-education and training where pan for the vehicles and a CO2 reduction. increase in financial savings due to reduced fuel 2009 Poland necessary. consumption. Denmark, Sweden, Norway Overall mileage reductions allow better route 2010 & Switzerland In addition to the initial eco driving training given analysis through: Number of platforms / 2011 Australia to employees, ongoing “reminder” activities are A route optimisation within a Regional Distribu- n RDC applying the initiative Czech Republic, Austria, Slovakia, required; in order to maintain fuel reductions. 2013 tion Centre (RDC) (e.g. own fleet versus carrier) target Hungary, Germany & UK 2014 2015 These include: 2016 2014 Belgium & The Netherlands A route optimisation between RDCs n Benelux 95 95 95 2016 (target) Italy & Iberia (analysis) Refresher training n RDC location and size optimisation n 6 6 6 Finland Leaflets highlighting the “golden eco driving n Eco-driving for delivery people The secondary saving lies in fuel consumption, France 191 218 390 rules” Involved with fuel savings between 8% and 15% arising Switzerland 13 13 14 Countries from improved routing resulting in fewer kilo- A presentation of monthly statistics displaying n since 298 metres driven. United Kingdom 298 298 (100% covered) fuel consumption by turnover and number of 2009 Poland deliveries Belgium, The Netherlands, Iberia To be defined 2010 Switzerland Involving managers in the awareness process n Denmark, Sweden, Norway and notifying them when an individual fuel 2011 & France consumption is higher than recommended for 2013 Finland & Hong Kong a car type 2014 Germany Communication of actions and plans in the in- n 2016 (target) Iberia (analysis) ternal newsletter, and also in external local en- vironmental newspapers Benefits in fuel savings are between 5% Eco Driving organised for Sales and 8% per car fleet. Forces in Germany – September 2015 19
Sustainable Development Report 2015/2016 Environmental Actions PACKAGING Reduce & re-use Adapted Packaging packaging for Small Orders In countries where a conveyor system is used in Thanks to this new system, more than 5% Re-using packing material for its original pur- Korea applying the re-use of supplier the National Distribution Centres, box sizes are (average) of the orders are packed in en- pose is one of the simplest ways to extend its boxes programme since July 2015 velopes, enabling a significant reduction of limited to 3 or 4 so that the sealing system can life and keep it out of landfill. handle them. the number of boxes used annually. At Lyreco, there are 2 approaches: When used with a box cutting machine prior to The below table provides the status to date in 1. Re-use the cardboard boxes in which sealing, the amount of cardboard sent to the the countries. suppliers deliver goods to Lyreco. This is customers was usually significantly less than it a very simple, but effective resource re- would have been. Number of Launching use initiative. Country envelopes used However, limitations came with very small vo- year in 2015 The process works as follows: lume orders, such as a single USB flash drive, when even the smallest box would look large in ITALY 2011 22,856 An initial selection is made to decide which n comparison to the content. BELGIUM 2012 106,450 suppliers use boxes with similar sizes and IRELAND 2012 16,900 features to those we use – this includes size, Italy was the first country that developed in 2011 POLAND 2012 47,086 strength, look and cleanliness. Communication to customers regarding the a new application, whereby small volume orders AUSTRALIA 2014 12,750 reasons for re-use of the delivery box is key to could be packaged in an envelope. This was These boxes are split into different categories n required as envelopes could not travel easily FINLAND 2014 26,000 the success of the concept and is made either by size and are stored fully formed. through a flyer in the box, a sticker on the box around a conveyor and cannot be read by bar- HONG KONG 2014 9,500 code readers. NORWAY 2014 40,254 When a customer order is prepared, the ope- n (see the above picture) or by sales people and sales media. It is generally an extremely well SWEDEN 2014 98,963 rator estimates the volume of the order and chooses the appropriate box. received initiative. GERMANY 2015 13,200 Germany applying the small packaging KOREA Scheduled in 2016 When all products are collected, the last ope- n 2. The Lyreco driver collects the Lyreco programme since January 2015 ration is to close the box with adhesive tape. packaging boxes and returns them to the NDC for re-use. These boxes are then This works extremely well in distribution centres specifically designed for that purpose. where orders are manually picked and packed but unfortunately cannot be applied where au- The table below provides the status to date in tomatic box closing machines are in use. the countries concerned. Re-use of Collection & re-use of supplier boxes Lyreco BOXES Country Number of boxes % of boxes collected Launching year Launching year re-used in 2015 and re-used in 2015 SWEDEN 2012 99,000 N/A N/A FINLAND 2012 21,000 N/A N/A AUSTRALIA 2013 10,000 N/A N/A HONG KONG 2014 19,760 N/A N/A NORWAY 2014 50,500 N/A N/A KOREA 2015 1,300 N/A N/A SWITZERLAND N/A N/A 2002 37.1% 20
Sustainable Development Report 2015/2016 Environmental Actions waste Waste Management Committee Voice Picking Improvements in waste management Paperless working environment for the pickers In February 2014, with a recycling rate of 98%, The purpose of the committee is to drive conti- In the distribution for each order and In the Distribution Centres, orders are prepared UK achieved zero landfill status at its National nuous waste efficiency improvements at all centres, orders are the pickers prepare Distribution Centre and Head Office. Lyreco sites with the objective of waste reduc- manually: a picking list is printed for each order tion, waste efficiency and cost saving. and the pickers prepare the products ticking the The company’s vision is to achieve the same printed lists. status in all Lyreco sites in Scotland, Ireland and The scope includes the generation and manage- Wales, thus a waste committee has been imple- ment of solid waste in all Lyreco sites in the UK In some countries, the preparation is now done mented in 2015. and Ireland. without paper (*): the picker is equipped with an earphone and has just to follow the computer The steering group includes members of many instructions. areas of the business: QSS, Methods, Distri- Waste management Hierarchy bution, NDC, Customer Service and Facilities. Monthly meetings ensure the committee en- How does it work? Most favoUred option deavors with scheduled actions. When a parcel gets to the picking station (wi- n thout a picking note) the picker identifies the In 2015, one of the targets was to maintain the Reduce Lowering the amout order with the bar code reader. “zero landfill status” at Telford site and this was of waste produced The voice picking systems starts a dialogue n achieved. with the picker giving all instructions needed The Regional Distribution Centres have dis- to prepare the order taken into account. played good improvement with a 6.8% reduction Each order is confirmed by the picker by rea- n in general waste and a 79% recycling rate (a 5% Re-use Using materials ding the bar code and confirming the quantity. increase compared to 2014). This has been due repeatedly to the committee actions to review and reduce bin sizes where possible. This system offers various advantages: Scotland, kept a consistent level of general waste and recycling rate against the previous Paperless (*) working environment for the pic- n Using materials to make new products Recycle year. In Ireland, there was an increased recycling rate to 93% and a reduction of general waste by kers; More efficiency for warehouse people, as the n 3% due to the waste segregation changes made picker has both hands available; in 2015. Less errors in the order preparation; n Recovering energy More comfortable for the picker as he/she n from waste Recovery The committee will continue doesn’t have to tick the printed lists throughout the day. to monitor waste in 2016 with Voice Picking was implemented first in Switzer- targets focused on gene- land in 2011 and followed by Spain in 2014. The Safe disposal of waste Reduce ral waste to help reduce the analysis is in progress to implement the system to landfill in other European countries. company costs and also our (*) For backup purposes, picking lists are still printed Voice Picking solution in Spain LEAST favoUred option prepared manually: a the products ticking impact on the environment. at this stage. March 2016 picking list is printed the printed lists. 21
Sustainable Development Report 2015/2016 Environmental Actions Infrastructure constructions 1/2 The way to more sustainable constructions Referring to the previous Lyreco Sustainable Development report, 2 major construction buildings were validated in 2014: The first one in Switzerland, with the im- n plementation of brand new Logistics and Overview of the brand new Head Office and Warehouse facilities. Warehouse in Slovakia – February 2016 The second one in Slovakia, where the Head n Office and Warehouse activities of Lyreco’s CASH (Czech Republic, Austria, Slovakia and Hungary) subsidiary moved beginning of Fe- bruary 2016 to new completely owned Lyreco premises. In both cases, the projects are approached and designed with a sustainable perspective – consi- dering the 3 angles of Sustainable Development: the Economy, the Environment and the Social Aspects. Benefits of such an approach will be as follows. Economic benefits Support the Lyreco business plan n Reduce operating costs n Improve the productivity of the employees n Optimize life-cycle economic performance n Environmental benefits Minimise the environmental footprint of Lyreco’s n activities, by reducing the power consumption and thus CO2 emissions Reduce waste streams, and increase the recy- n NEW CONSTRUCTION cled waste rates Social benefits Key Sustainable features Slovakia: Enhance employee comfort and health condi- n tions Triple pane / glazing for all the woodworks n of the site Improve overall quality of working and safety n conditions. New waste management n Dedicated internal/own canteen n Better working conditions of the Logistics n staffs thanks to the higher level of mechanization. 22
Sustainable Development Report 2015/2016 Environmental Actions Infrastructure constructions 2/2 The way to more sustainable constructions NEW CONSTRUCTION Key Sustainable features Switzerland: Design enabling to reduce / optimize the n sizing of the building. Thanks to the fully automatic High Rack and the “Goods to Person” 88,300 m3 won’t have to be heated. The same applies for the lighting, as no permanent lighting has to be installed Adjustable temperature – depending on the n area. The rack and picking areas will have a lower / minimum temperature - enabling to reduce the heating energy consumption Application of stricter insulation standards n Light efficiency, with the installation of n many movement-detectors Overview of the brand new Warehouse Green Roof. n in Switzerland – JUNE 2016 In November 2015, Benelux moved its office in In addition to the above new Luxembourg to the Solarwind offices in the city. In June 2015, Australia moved to a new Head constructions, Sustainability was Solarwind is a carbon neutral building and com- Office & Warehouse in Sydney – bringing the following features: also in the agenda when Lyreco plies with the most stringent standards for sus- n New Modern Office Furniture & Chairs had to install its premises in a new tainable development and eco-citizenship. n Safer Work Environment location. It uses principal renewable energy sources: bio- n Sustainable Office Solutions mass, sun, wind, geothermal energy and water. RELOCATION This building has been awarded world’s first n Warehouse designed to increase efficiency n Maximise skylights for natural lighting redu- triple environmental certification. cing energy consumption Lyreco rents a few rooms in this building that n Improved recycling solutions, with office re- also houses a health centre and a fitness. cycling solutions and new separation waste Apart from photovoltaic solar panels, urban wind system turbines have been installed on the office buil- n Energy Saving Solutions, with dedicated ding. shared print area (meaning reduction in prin- Furthermore, there is water cycle sustainable ters) and modern air conditioning with tem- management and waste reclamation (zero waste perature control concept and flow management). n Reducing indirect carbon emissions, with This makes Solarwind the perfect new place for RELOCATION cafe on site and site close to public transport. Lyreco staffs in Luxemburg. 23
Infrastructure Sustainable Development Report 2015/2016 Latest LED installation in the Warehouse of Germany – December 2015 Environmental Actions Lighting in the Buildings On-going development of the most efficient lighting systems Thanks to new technologies and the willingness to invest in them, Lyreco is able to benefit from significant energy savings as a result of the ins- tallation of new lighting systems in the National Distribution Centres & Offices across the coun- tries. LED is currently the favoured lighting, having the benefit of long life, energy efficiency and ecolo- gical friendliness. Latest LED installation in the Head The table below provides the status to date in Office of Poland (Eco Future Meeting the countries – in terms of efficient lighting sys- Room) – February 2016 tems (e.g. LED, T5) installed. Installed Installed TOP THREE BENEFITS Between in 2015 in 2016 Total at the % versus 2010 & 2014 (in m2) forecast (in m2) end of 2016 the total OF LED LIGHTING (in m2) additional spaces additional spaces forecast (in m2) lighted spaces covered covered 1. Long Life GERMANY 28,000 12,000 N/A 40,000 98% LED bulbs and diodes have an outstanding operational life time expectation of up to BENELUX 32.000 25.000 7.000 64,000 100% 100,000 hours. WISE 55,000 1,000 4,300 60,300 70% FRANCE 43,540 22,140 15,000 80,680 86% 2. Energy Efficiency Currently the most efficient method of ligh- SWITZERLAND 700 500 200 1,400 30% ting, with an estimated energy efficiency of SCANDINAVIA N/A N/A 11,000 11,000 25% 80%-90% when compared to traditional ligh- SLOVAKIA N/A 17,400 N/A 17,400 47% ting and conventional light bulbs. ITALY 1,767 308 617 2,692 13% 3. Ecologically Friendly POLAND 20 4,120 10,150 14,290 74% LED lights are free of toxic chemicals. Most IBERIA 15,000 5,000 8,000 28,000 93% conventional fluorescent lighting bulbs contain a multitude of materials such as mer- These numbers include the Lyreco National Distribution Centres and Offices – except for Switzerland. cury, which are dangerous for the environ- ment. LED lights contain no toxic materials, are 100% recyclable and will help to reduce the carbon footprint by up to a third. 24
You can also read