DX / FINANCIAL STRATEGY - 極秘 S
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極秘 S DX / FINANCIAL STRATEGY 特定関係者限 り Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved.
Last Mile Measures (Ideal Image)
Greater convenience Customers Contribute to the local
community
Instant / prepared meals, Diversification of orders Easy cooking, home-cooking Customers who have
delivery needs and receipt needs problems doing their shopping
On-demand purchase Planned purchase Face-to-face purchases
Online convenience stores, Online supermarkets, etc. Tokushimaru,
e.Depa-Chika*1, etc. Seven Anshin Delivery, etc.
Future measures and direction
▶ Fortify ready-to-eat and fast food ▶ Large-scale centers ▶ Expand no. of operational trucks
products (supply products to SEJ stores through ▶ Tokushimaru, strengthen cooperation
▶ Set up stores dedicated to home linkage with the common infrastructure, etc.)
delivery and expand the area with the local communities
▶ Diversification of pick-up centers
▶ Build a delivery platform
(BOPIS*2, lockers, etc.)
▶ Strengthen fresh foods and meal kits
The sales scale of the entire Group will reach approx. 600 billion yen by FY2026.
*1 e.Depa-Chika： online department store with food section *2BOPIS： Buy Online Pick-up In Store
Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 42
Last Mile Measures (Expansion Schedule)
FY2021 FY2022 FY2023 From FY2024
In-house manufacturing
development / PoC (real- Store expansion ▶ Nationwide expansion
Online convenience time inventory linkage, etc.) ▶1,000 stores (FY2026)
stores
In-house manufacturing development / PoC
(set up stores dedicated to home delivery, etc.)
Expansion of stores dedicated to home delivery
Denny's home
delivery
Building the Last Mile DX Platform
In-house manufacturing
development / PoC
Start of services (planned)
e.Depa-Chika
Online supermarket Nishi-Nippori PoC Shin-Yokohama Center
(optimization of delivery mechanism, pick-up lockers, etc.) operation
Online supermarket
Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 43
Last Mile Measures (Optimization of Delivery)
Ideal image of the Last One Mile DX Platform
Customers
Last Mile DX platform
Orders
Four core technologies
・・・
1) Vehicle / driver variances
Group company EC sites
Products 2) Delivery route optimization
Last Mile DX platform
(Optimization through AI delivery control)
3) Dynamic pricing of shipping charges
Shipping resources 4) Pick-up location / time optimization proposal
Pick-up
locations Drivers Vehicles
AI delivery control reduces delivery distances by approx. 40%
and the number of vehicles by approx. 45%*
* Tested AI-based mixed loading function, route optimization function, and vehicle optimization function in the Shinagawa area (December 2020)
Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 44
DX / Financial Strategy (Expansion of Customer Contact)
Improve LTV by further expanding and deepening customer contact through “7iD”
Deliver information that meets Propose optimal product
customer needs lineup at stores and EC Providing a new settlement experience
１
Strengthening the Group points strategy
Recommended
information
Convenient settlement services and possible
to accumulate points for use in daily shopping
Contact with customers
Improve the convenience
Receive products
of settlement and
at the preferred time and place financial services
Aiming for 50 million 7iD members
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