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Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative - INTERNATIONAL TRADE WORKING PAPER
ISSN 2413-3175
                                     2021/10

INTERNATIONAL TRADE WORKING PAPER

Digital Reboot: The Case for
a Newly Invigorated Aid for
Digital Trade Initiative
Simon Lacey
International Trade Working Paper 2021/10
ISSN 2413-3175
© Commonwealth Secretariat 2021
By Simon Lacey
This paper was commissioned by the Commonwealth Secretariat and was authored by Simon
Lacey of the Institute for International Trade at the University of Adelaide, with valuable research
support by Ziyaad Nazir Ebrahim, a doctoral student at the Institute. The author would also like
to thank Michael Roberts and Lee Tuthill, both of the WTO Secretariat, who were instrumental
in providing invaluable feedback on an earlier draft of this paper.
Please cite this paper as: Lacey, S (2021), Digital Reboot: The Case for a Newly Invigorated
Aid for Digital Trade Initiative, International Trade Working Paper 2021/10, Commonwealth
Secretariat, London.

  The International Trade Working Paper series promptly documents and disseminates
  reviews, analytical work and think-pieces to facilitate the exchange of ideas and to stimulate
  debates and discussions on issues that are of interest to developing countries in general and
  Commonwealth members in particular. The issues considered in the papers may be evolving
  in nature, leading to further work and refinement at a later stage. The views expressed here
  are those of the author(s) and do not necessarily represent those of the Commonwealth
  Secretariat.
  For more information contact the Series Editor: Dr Brendan Vickers,
  b.vickers@commonwealth.int.

                                               Abstract
Aid for Trade (AfT), first launched in 2005, has come a long way over the last fifteen years and has
undeniably made an important contribution to overcoming the many constraints holding devel-
oping countries back from greater participation in international trade, and thus from reaping
many of its benefits. This paper first examines which AfT initiatives have sought to enable greater
participation by developing countries in digital trade specifically, while also seeking to distil some
of the more valuable lessons learned in this process. By way of four case studies it examines some
recent successes of Digital AfT initiatives, including one that addresses connectivity infrastructure
gaps and another that involves efforts to raise digital skills in order to support entrepreneurship
in the e-commerce sector. The paper concludes by first advocating for the adoption of a greater
focus on the digital dimension in the conceptualisation and implementation of AfT initiatives –
proposing the launch of a new Aid for Digital Trade agenda in order to update the original AfT
approach – and then outlining a number of specific ways in which this could and should happen.

JEL Classifications: F35, O14, O19, L81
Keywords: Aid for Digital Trade, Aid for Trade, digital trade, e-commerce, entrepreneurship
International Trade Working Paper 2021/10                  3

                                            Contents

Executive Summary                                          5

1.   A Brief Introduction and Overview of Aid for Trade    6
2.   The Digital Dimension in International Trade          8
3.   The ‘Why’ of Taking Aid for Trade Digital            13
4.   Giving the Aid for Digital Trade Agenda Legs         16

Annex 1. Data on Aid for Trade Disbursements              21
Annex 2. Case Studies on Aid for Digital Trade            25
Notes                                                     29
References                                                31
4                             Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

                     Abbreviations and Acronyms

ADB      Asian Development Bank
AfCFTA   African Continental Free Trade Area
AfT      Aid for Trade
CPTPP    Comprehensive Pact for a Trans-Pacific Partnership
DDA      Doha Development Agenda
DE4A     Digital Economy for Africa (an initiative of the Word Bank Group)
DFAT     Department of Foreign Affairs and Trade (Australia)
EU       European Union
GATT     General Agreement on Tariffs and Trade
IDB      Inter-American Development Bank
ISP      Internet Service Provider
LDC      Least Developed Country
OECD     Organization for Economic Cooperation and Development
OTT      Over the top (i.e. on top of existing communication network services)
SOE      State-Owned Enterprise
SSA      Sub-Saharan Africa
UNECA    United Nations Economic Commission for Africa
USMCA    United States, Mexico, Canada Agreement
USTR     United States Trade Representative
WBG      World Bank Group
WTO      World Trade Organization
International Trade Working Paper 2021/10                                                            5

                                  Executive Summary

Aid for Trade (AfT) is now a well-established       rethink of the AfT agenda and a relaunch of this
initiative that enjoys broad support across the     important initiative as Aid for Digital Trade.
trade and development community, with many             This is not to give credence to the notion that
success stories globally. Initially launched as     digital technologies are themselves any kind of
an extension of efforts to mainstream trade, its    panacea, or to deny the fact that they come with
focus has evolved in lockstep with better and       risks as well as opportunities. However, failure to
deeper insights on the impediments to trade         strongly emphasise the need for developing and
that exist and how they work.                       least developing countries to embrace and lever-
   Since 2017 at the very latest, a discernible     age these technologies – and to do so now – risks
shift has taken place in the AfT community,         forfeiting this unique moment in history, as the
with an increased emphasis on interventions         whole world prepares to ‘build back better’.
targeted to support the ability of developing          This report is structured in four sections
and least developed countries to engage in digi-    and contains two annexes. Section 1 discusses
tal trade. This shift coincided with the realisa-   the evolution of the AfT agenda, including its
tion that the digital and analogue economies        already tentative turn to digital, and some of
were rapidly converging to simply become ‘the       the gaps that exist in the data on AfT flows.
economy’ and that if developing countries did       Section 2 discusses some of the ways in which
not embrace these new technologies, their firms     digital technologies are already having a pro-
and citizens would fall further behind those in     found impact on international trade, as well as
advanced industrialised countries. The shift to     ongoing efforts to negotiate new trade rules for
digital also coincided with the realisation that    the digital economy, and finally explores the dig-
embracing these technologies could likewise         ital promise of trade and development. Section
support and expedite efforts to achieve other       3 argues the case for a substantial pivot towards
related policy objectives, such as reducing the     digital and for recasting AfT as the Aid for
‘thickness’ of borders (by reducing trade costs),   Digital Trade initiative. Finally, Section 4 pro-
boosting inclusion of women and youth in the        poses several ways in which this could be done
economy, and improving economic governance          in the context of current and ongoing initiatives
more generally.                                     at the WTO and elsewhere, where trade negoti-
   This shift was then given new impetus and        ators from developed and developing countries
heightened urgency by the seismic structural        sit at the same table. The report is followed by
changes brought about by COVID-19 and the           two annexes. The first is a technical annex that
challenges countries now face in first overcom-     lays out some of our findings when looking at
ing the health crisis and then embarking on         the available data on AfT to Commonwealth
economic recovery. The trend towards wider          countries. The second contains a series of case
adoption of digital technologies is something       studies from development assistance initiatives
that policy-makers in developing and least          targeting improvements in digital technologies
developing countries, and the development           in developing countries to support their inte-
community more broadly, are now irrevoca-           gration into the digital economy, and thus their
bly committed to, which calls for a profound        ability to engage in digital trade.
6                                 Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

     1. A Brief Introduction and Overview of Aid for Trade

The Evolution of Aid for Trade                         e-commerce and e-readiness starting to become
                                                       prominent (OECD/WTO 2017, p.23). By this
Aid for Trade (AfT) was launched in 2005 at
                                                       time, the importance of digital trade was becom-
the 6th WTO Ministerial Conference in Hong
                                                       ing increasingly clear to the world at large, and
Kong, China. What distinguished AfT from
                                                       the development community in particular, not
other longstanding efforts to address concerns
                                                       least because e-commerce or digital trade chap-
by developing and least developed countries
                                                       ters began featuring in an increasing number of
about the multilateral trading system, was that
                                                       bilateral, regional and mega-regional free trade
it focused on addressing a wide array of (pre-
                                                       agreements (FTAs).
dominantly) supply-side constraints that pre-
vented these countries from participating more
                                                       The ‘Digital’ in Aid for Trade Today
actively in international trade flows.1 As it was,
AfT was part of a continuing effort to ‘main-          In the early years of the AfT initiative, specific
stream’ trade into overseas development assis-         interventions attributable to anything resem-
tance (ODA), i.e. embed trade policy and trade         bling today’s digital economy (the next chapter
policy reforms into ongoing efforts by donor           explores this concept in more detail) were largely
countries to promote economic development              limited to efforts to build network communica-
outcomes in recipient countries.                       tions infrastructure or were firmly embedded
   Over the years, the AfT agenda has gradu-           in customs modernisation efforts.2 Other inter-
ally evolved as a clearer picture has emerged          ventions, such as one targeting the digitisation
on what kind of ODA activities work best to            of business registration procedures in Malawi,
support the objectives of the AfT agenda. In           took place in the context of broader reforms
its earlier manifestations, AfT focused largely        seeking improvements in the business climate
on stocktaking and benchmarking as it sought           more generally.3 With time, and the shift in focus
to identify what kind of interventions had the         to reducing trade costs (particularly in the con-
greatest impact or were the most favoured by           text of implementing trade facilitation reforms),
both recipients and donors. Starting in 2013, a        more emphasis was laid on the benefits of digi-
pronounced shift in emphasis took place, with          tising various import processes and procedures,
the AfT agenda changing focus to help recipi-          again in the context of customs modernisation
ent countries connect to value chains, as devel-       and the establishment of Single Window facili-
opment thinking caught up with the dominant            ties. The rise of e-commerce also began to gain
reality of geographically fragmented and dis-          recognition in the AfT literature, as a catalyst
persed production processes prevalent across           for more inclusive growth with respect to both
a wide range of manufacturing sectors, from            small and medium-sized enterprises (SMEs)
textiles to consumer electronics. This shift in        and women’s economic empowerment.4
focus drove the AfT community to explore the              As alluded to above, by 2017, with the the-
main barriers preventing firms in developing           matic emphasis of the AfT monitoring and
countries from connecting with value chains            evaluation exercise that took place that year
and thus a renewed emphasis on reducing the            fixed firmly on the benefits of online connectiv-
‘thickness’ of borders and improving business          ity and the developmental promise of the digi-
environments (OECD/WTO, 2013, pp. 22, 24).             tal economy, the ‘digital’ in AfT could be said to
This shift in emphasis was further refined in the      have finally arrived and was arguably itself on
context of the 2015 Global Review, with a new          the way to being mainstreamed. In fact, many
onus on using AfT to support governments               of the so-called case stories published in the
and policy-makers in developing countries to           context of the 2017 review display one or more
reduce the economic burden on their own firms          elements of supporting online connectivity or
and consumers by lowering trade costs (OECD/           promoting some aspect of digital inclusiveness;
WTO, 2015, p. 23).                                     for example, the Samoa submarine cable proj-
   2017 saw the AfT agenda pivot significantly         ect,5 or the review of e-commerce legislation
towards an important turning point with issues         harmonisation in the Economic Community of
such as connectivity, the digital economy,             West African States.6
International Trade Working Paper 2021/10                                                             7

   Today, even a cursory look at the landscape        for productive capacity-building could include
of ongoing, planned or recently completed AfT         support for e-commerce start-ups or training
interventions shows this trend has not abated and     workshops for entrepreneurs on e-commerce.
that both donors and their development partners       Trade-related adjustment could include sup-
are aware of the gains to be had by both promot-      port for those affected by domestic policy
ing connectivity and getting more businesses          reforms undertaken to build digital capacity
and consumers online – for example, USAID’s           that then made analogue resources redundant,
Digital Frontiers programme, which includes           or that required reskilling of these resources
support to the African Union Commission on            (such as the adoption of paperless trade and
digital trade issues in the context of the African    e-customs platforms). ‘Other trade-related
Continental Free Trade Area (AfCFTA).7                needs’ is a catch-all category that likewise could
                                                      encompass myriad forms of AfT assistance tar-
A Data-centric Analysis of Aid for Trade              geted specifically at upgrading capabilities for
                                                      digital trade, such as a programme aiming to
Disbursements
                                                      bring the unbanked into the formal economy
Based on OECD Credit Reporting Data, we               by launching an e-wallet scheme. However, the
tracked expenditures on ICT (Credit Reporting         way in which the OECD Credit Reporting Data
System (CRS) Code 22040) across all develop-          is compiled – and this is the most complete data
ing country members of the Commonwealth in            set we found – does not further disaggregate
the years 2017–18, assuming these to be good          disbursements based on their specific uses, so
sample years where the attention of the donor         that, apart from the general category of ICT, we
community was the greatest on the impor-              cannot ascertain the true extent to which AfT
tance of helping recipient countries to bridge        resources are going towards upgrading digital
the digital divide. Our findings are shown and        capabilities.
broken down in greater detail in Annex 1 of              Nevertheless, our findings – set out in
this report. This approach does not claim to          more detail in Annex 1 – show how much
provide a comprehensive overview of all ODA           various Commonwealth countries received
disbursements aimed at improving develop-             under the ICT heading over the years 2017–
ing countries’ capacities in digital trade – far      18, which allows the reader to gauge where
from it, in fact. Indeed, in the OECD Credit          donors’ priorities lay. For example, developing
Reporting Data, 22040, ICT is the only CRS            Commonwealth countries in the Caribbean/
code that provides a reasonable proxy for the         Americas region received considerably less
assistance developed countries are providing to       than their peers in Africa, Asia and the Pacific,
developing countries. If anything, our efforts in     with most of these countries receiving no dis-
this regard demonstrate just how difficult it is to   bursements for ICT in 2017 and some also
arrive at a comprehensive overview of targeted        receiving nothing in 2018.8 Africa, the largest
support provided to developing countries to           region, with no fewer than 19 different recipi-
strengthen their ability to connect with digital      ent countries comprising the Commonwealth’s
value chains. To do so would require an exten-        membership, recorded by far the largest dis-
sive exercise in forensic accounting, which is        bursements for ICT in both 2017 and 2018, at
beyond the scope of this study.                       USD 36.3 and 31.38 million respectively.9
    Looking at the categories into which vari-           Our findings also show the main source of
ous forms of AfT support have been classified         AfT funding for ICT for each region, which
since the 2005 Task Force undertook this task,        again allows readers to gauge the priorities of
it is clear to see how almost every one of these      different donors. Surprisingly, the World Bank
categories could include some form of targeted        Group’s International Development Association
assistance aimed at raising digital capabilities.     (IDA) is by far the largest contributor across all
For example, technical assistance for trade           regions, in all cases, by a considerable margin.10
policy and regulations could include support          Development Assistance Committee (DAC)
for the adoption of new legislation allowing for      members perform unevenly across regions and
electronic authentication and e-signatures in         years. For example, in 2017 DAC members pro-
domestic legal transactions. Trade-related infra-     vided 10.5 per cent of the total AfT funding for
structure support can and often does encom-           ICT, rising to 16.1 per cent in 2018. But in the
pass telecommunications networks. Assistance          Commonwealth Pacific, only New Zealand and
8                                   Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

Australia (both DAC members) provided any                upgrade their telecommunications networks,
share of these disbursements, at 2.7 per cent            cloud computing infrastructure, e-commerce
and 1.3 per cent respectively.11                         and mobile payments systems, and on the other
   Apart from the data shortcomings identi-              hand also supports Chinese technology export-
fied above, the OECD reporting lacks cover-              ers to gain footholds or increase market share in
age of targeted support provided outside of              recipient countries (Arcesati 2020). How much
ODA flows, with the Bill and Melinda Gates               of this aid could and should be allocated to AfT
Foundation being just one example of a pri-              assistance to improve digital trade capabilities
vate non-profit providing significant fund-              is a significant question that the current study
ing for expanding access to financial services           leaves unaddressed.
for the poor via digital payment technologies               The next chapter discusses the digital dimen-
(Daniel, 2020). Another example of a big gap in          sion in international trade – both in terms of
the data (a ‘known unknown’) are big develop-            the technologies themselves and the way digital
ment assistance projects, such as China’s Digital        trade issues have been taken up in trade negoti-
Silk Road, which on the one hand engenders               ations and trade agreements – and the promises
targeted support for recipient countries to              digital trade holds for development.

       2. The Digital Dimension in International Trade

This chapter discusses how digital trade has             to the point of becoming ‘one intertwined and
been defined by those most actively engaged              inseparable singularity’ (Lacey, 2017b, p. 2).
either in trying to measure this phenomenon                 Another way to think about the digital econ-
or in crafting trade rules to govern the digital         omy is in terms of its various constituent parts,
economy, including intergovernmental organ-              segments and actors (see Figure 1), that is, by
isations and governments negotiating FTAs. It            examining the ecosystem of players and how
also discusses the links between digital trade           they each contribute to forming, maintaining
and development to set the stage for the next            and advancing the online world. At the most
chapter, on why AfT must be repurposed to                basic level is the underlying infrastructure.12
become Aid for Digital Trade.                            This comprises various hardware elements
                                                         that are largely invisible to the vast majority
                                                         of users, including but not limited to ‘optical
The Digital Economy and Digital
                                                         fibre, coaxial cables, switches, signal ampli-
Value Chains                                             fiers, servers, data centres, satellites, wireless
When contemplating what constitutes the digi-            base stations, mobile telephone towers, anten-
tal economy, one possible approach is to focus           nas, routers modems, range extenders’ and the
on the notion of online connectivity. Whether or         like (Lacey 2017b, p.4). On top of the infra-
not an activity is done partially or wholly online       structure layer is a range of services and their
or is facilitated by some process or capability that     respective providers, each of which is subject
runs or exists online, is one way to delimit the         to a certain hierarchy. At the base of this hier-
digital economy from its analogue predecessor.           archy are those providing communication ser-
However, even this approach runs into prob-              vices – those who invest in, build and maintain
lems when one considers that in most advanced            communications networks and charge users a
economies, and in a growing share of develop-            fee for the privilege of using them. These actors
ing economies, an increasing share of payment            are, for the most part, either telcos, cable com-
transactions involve some element of online pay-         panies or internet services providers (ISPs).13
ment processing – every time we buy something            They generally operate in oligopolistic mar-
and use a card or a mobile payment solution, we          ket environments and have varying degrees of
participate in the digital economy. This example         market power given the capital intensiveness of
simply serves to underscore the fact that the            this business, which creates a significant barrier
online and offline economies are already mas-            to entry. However, this layer is not generally
sively complementary and are fast converging             where most of the economic gains are to be had
International Trade Working Paper 2021/10                                                                  9

Figure 1. The various segments of the modern digital economy, simplified

    Infrast ruct ure                                                        Devices/ Term inals
Various hardware elements,
                                                                            Hardware interface where the
including but not limited to
                                                                            infrastructure layer,
optical fibre, coaxial cables,
                                                                            communications services and
switches, signal amplifiers,
                                                                            OTT value generators coalesce,
servers, data centres, satellites,
                                                                            in the form of a computer,
wireless base stations, mobile
                                                                            laptop, smartphone, sensor,
telephone towers, antennas,
                                                                            onboard navigation device etc.
routers, modems, and range
extenders.

                                                                             Users
     Services (OTT)
                                                                            Often the end-point of most
Those providing communication
                                                                            online functionality but also the
services, providers of various
                                                                            provider of much of the data on
kinds of digital services from the
                                                                            which the whole digital economy
very visible and profitable to the
                                                                            runs. Can be both individuals,
many small and largely unknown
                                                                            groups of users, or a
entrepreneurs providing either
                                                                            business/organization.
B2B or B2C services via the
internet or mobile networks.

Source: Author’s illustration.

in this hierarchy – that honour goes to the so-        or she is in the offline economy. The user is
called OTT (over the top) providers of various         often the target of most of this functionality
digital services. At the most visible level these      but is also the provider of much of the data on
are companies, such as Amazon, Facebook,               which the whole digital economy runs.16 As
Google, Netflix and others, that have built mas-       mentioned previously, the user is often also a
sive income streams on top of digital business         business, since businesses use and consume
models, but there are also many unseen and             a whole range of digital goods and services,
unsung entrepreneurs operating in this space,          such as cloud computing services (Gartner,
providing either B2B or B2C services and being         2020).
remunerated at varying levels.14                          Although the digital economy has been
   A further constituent element of the digital        prone to unacceptable levels of market concen-
economy is the device layer – the terminals            tration in some segments (particularly online
where the infrastructure layer, communica-             advertising, which is dominated by Google and
tions services and OTT value generators con-           Facebook), there remain many points along
verge to provide the user experience at the            the digital value chain that allow for chal-
ultimate endpoint, namely the user herself             lenge by small and scrappy upstarts, includ-
(often also a business). The devices layer was         ing SMEs in developing countries looking to
traditionally dominated by a few highly vis-           either expand the geographic footprint of their
ible consumer electronics firms, such as Apple         own customer base, or to source inputs cross-
or Samsung, but in the era of Big Data and             border to better contest their local market.
Internet of Things (IoT), devices are increas-         This is the case for e-commerce retailer Direct
ingly being placed on everything (particularly         Fresh of Bangladesh,17 and showcases the real
in the form of sensors) so that many more              economic development potential of the digital
players have joined this layer of the digital          economy, which is discussed in more detail
economy, providing functionality that goes             later in this chapter.
considerably beyond satisfying the needs and
tastes of consumers and reaching deep into the
                                                       The Role of ‘Digital Trade’
heart of industrial design and production pro-
cesses across almost every economic sector.15          When describing the digital economy under
   Finally, the user is yet another constitu-          the previous heading, we sought to keep
ent element of the digital economy, just as he         things simple by focusing on the element
10                                     Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

of online connectivity as the key factor that                     The digital currency M-PESA, which has
defines a given transaction as belonging in the                become a poster child for pathbreaking African
digital realm. In terms of determining what                    digital innovation, was without doubt an
constitutes digital trade, we would argue that                 exciting development, albeit not one which
keeping things simple is again helpful, so that                originally demonstrated any overarching cross-
the key element here can be whether or not a                   border characteristics, since it was initially a
given digital transaction exudes a cross-border                solely domestic payment platform, launched by
element. The absence of such a feature would                   Safaricom in 2007, that operated over Kenya’s
imply that this is a purely domestic transac-                  local 2G networks. However, over the years,
tion and thus not one of interest to those                     Safaricom has partnered with international
studying or seeking policy insights in the area                mobile operators such as Vodafone (itself
of international trade. However, this approach                 a 40 per cent owner of Safaricom at the time
can also lead to results that fail to capture any              M-PESA was launched) and MTN to expand
cross-border elements of a given transaction                   the digital currency’s reach into other markets,
and thus fail to categorise and record it as an                as well as entering into arrangements with vari-
instance of international digital trade (see                   ous online payment processors, such as PayPal,
Figure 2 for a possible typology of digital trade              Western Union, MoneyGram and AliExpress,
transactions).                                                 to become the vehicle of choice for the Kenyan
   Extrapolating this construct to some of the                 diaspora to transfer money or pay bills back
larger players in the digital economy demon-                   home.19 In fact M-PESA may well be one of the
strates how useful it is for delimiting the purely             most successful case studies of Aid for Digital
domestic from the international. The example                   Trade since it emerged from a 2000 pilot proj-
given previously, of businesses contracting                    ect that was funded by the UK Government’s
cloud computing services, describes a digital                  Department for International Development
transaction that may or may not include any                    as part of its Financial Deepening Challenge
number of cross-border elements.18 Another                     Fund.20
example was that of the Bangladeshi online                        Different intergovernmental organisa-
grocery delivery store. This looks like a simple               tions have made various attempts to deter-
domestic and local e-commerce venture, except                  mine the scope of digital trade. For example,
that one of the founders was a US citizen and                  as part of its Measuring Digital Trade efforts,
much of the produce sold on the platform is                    the International Monetary Fund, together
sourced from third-country markets, again                      with the OECD, define digital trade as ‘all
providing the cross-border element necessary                   cross-border transactions that are either digi-
to define ‘digital trade’.                                     tally ordered (i.e., cross-border e-commerce),

Figure 2. A typology of digital trade

                                                        Cross-border trade in ICT goods and services
                                              01
                                                        Example(s): A customer orders a version of a particular
                                                        smartphone that is only available in one single overseas market.
                                                        A customer subscribes to an online file storage service.

                                                              Digital goods
                                                    02
                                                              Example(s): A customer orders an e-book online and
                                                              downloads it to his tablet. A customer downloads a new data
                                                              visualization app and purchases a subscription.

         Digital trade                                                Digitally ordered goods
                                                             03
          typology                                                    Example(s): A customer orders a custom-made shirt online
                                                                      which is delivered to his home address.

                                                             Digitally ordered services
                                                   04
                                                              Example(s): A customer uses a mobile app to purchase
                                                              and arrange delivery of a pizza from her local pizzeria.

                                                        Digitally delivered services
                                             05         Example(s): A podcaster contracts a sound engineer to edit his
                                                        sound recordings using an online freelancing platform and
                                                        downloads the finished audio-file from the same platform.
International Trade Working Paper 2021/10                                                           11

digitally facilitated (by platforms), or digi-          The regular updates provided by the WTO
tally delivered’.21 The OECD for its part, con-      on the progress of these negotiations shows
cedes that there is ‘a growing consensus that        the kind of disciplines that are being contem-
it encompasses digitally enabled transactions        plated and where some degree of consensus
of trade in goods and services that can either       can be perceived to exist among the 86 mem-
be digitally or physically delivered, and that       bers participating in these talks at the time of
involve consumers, firms, and governments’.          writing. These include rules on unsolicited
In taking this approach, the OECD dismisses          email (spam), source code, open government
the need for any cross-border element. By            data, trade facilitation in goods, services mar-
the same token the OECD places less empha-           ket access, electronic signatures and authen-
sis on the concept of online connectivity and        tication, and online consumer protection.24
greater weight on the movement of data as the        Given what has already been included within
defining element of what makes a given trans-        the scope of various e-commerce and digital
action digital. For all intents and purposes,        trade chapters of recent bilateral, regional and
whether one focuses on online connectivity           mega-regional FTAs (see below), this assort-
or the movement of data is largely irrelevant        ment of potential treaty provisions is not sur-
since they are two sides of the same symbi-          prising. There is also still ample opportunity
otic coin; without online connectivity, no data      for developing countries participating in these
can be moved between different ecosystem             talks to extract concessions and commitments
players, and without data there is no intrinsic      of a developmental nature from their developed
value to either the connectivity infrastructure      negotiating partners, and this is, in fact, a mat-
or the terminal devices they connect with.22         ter of the highest importance for developing
It is also worth noting that different institu-      countries and something this report will return
tions, researchers or stakeholders do not and        to in the final chapter.
will not necessarily need one single definition.        In addition to ongoing talks at the WTO
Indeed, their working definition will depend         between many members, a significant num-
on what aspect of e-commerce or cross-border         ber of FTAs have already seen a set of bench-
trade they wish to focus on for the purposes of      marks established with relation to disciplines
their work. This fact implies that the search for    on how to govern digital trade. The Trans-
one overarching and all-encompassing defini-         Pacific Partnership, which, after the US with-
tion of what constitutes ‘digital trade’ that will   drawal from the completed agreement in
satisfy everyone, may be doomed to fail from         January 2017, become the Comprehensive
the outset.                                          and Progressive Agreement for Trans-Pacific
                                                     Partnership (CPTPP), was the first FTA to con-
Trade Rules to Govern the Digital                    tain binding treaty provisions on a set of com-
                                                     mitments specifically negotiated with a view
Economy
                                                     to addressing the needs of companies and (to
From the very earliest days the WTO opted to         a slightly lesser extent) citizens in the global
address what, in 1998, was the fast-growing          digital economy.25 This agreement did a lot to
phenomenon of electronic commerce,23 and             codify the existing status quo representing the
agreed to a working definition of e-commerce         balance of outcomes between what big digital
as ‘the production, distribution, marketing,         business was asking for and what governments
sale or delivery of goods and services by elec-      were willing to acquiesce to in terms of bind-
tronic means’ (World Trade Organization,             ing constraints on regulatory interventions
1998, 1.3). However, efforts to launch formal        in the digital economy.26 It has since been fol-
negotiations on e-commerce at the multilat-          lowed by other initiatives, such as the digital
eral level were continuously stymied, until in       trade chapter of the United States, Mexico,
January 2019 a large group of some 76 WTO            Canada Agreement (USMCA), the Digital
members, comprising both developed and               Economy Agreement between Singapore and
developing countries, announced their inten-         Australia, and the Digital Economy Partnership
tion to launch what amounted to plurilateral         Agreement between Singapore, Chile and
negotiations on trade-related aspects of elec-       New Zealand, as well as – to a less ambi-
tronic commerce (World Trade Organization,           tious degree – the Regional Comprehensive
2019).                                               Economic Partnership Agreement (RCEP).
12                                Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

   All these agreements contain explicit provi-        countries in their economic growth trajec-
sions on electronic commerce or digital trade          tories.31 These arguments are well known: by
and generally tackle these issues through a hier-      engaging in trade, firms in developing coun-
archy of normative statements that range from:         tries can gain access to larger markets for their
1) binding with few to no exceptions or carve-         products, while consumers and firms benefit
outs; to 2) binding but subject to exceptions and      from a larger range of cheaper and better prod-
carve-outs; to 3) non-binding best-endeavour           ucts and inputs (including services). Trade
undertakings.                                          also exposes consumers and firms in develop-
   What is apparent is that the commitments            ing countries to more modern technologies,
governments have shown themselves willing to           again giving rise to consumer and producer
enter into under these agreements demonstrate          surpluses. Even the more modern iterations
that consensus on a number of legislative and          of these arguments, as manifested in the focus
regulatory rule-making areas belonging to the          on lowering trade costs and connecting with
digital economy exists in areas where govern-          value chains, is to a large degree about allow-
ments are already working together in other            ing consumers and producers in developing
intergovernmental forums or that do not call           countries to reap the gains from trade as tradi-
for them to sacrifice very much policy space or        tionally conceived.
regulatory sovereignty. Examples from both the            This is likewise true in the context of the dig-
CPTPP and RCEP include paperless trading,27            ital economy. Many of the initiatives we have
electronic authentication and electronic sig-          seen on issues like the digital divide (such as
natures,28 domestic regulatory framework for           the International Telecommunication Union’s
electronic transactions,29 and unsolicited com-        (ITU) Broadband Commission for Sustainable
mercial electronic messages (spam).30                  Development) or the digital skills and regu-
   Although all this activity takes place in the       lation gap (UNCTAD’s eTrade Readiness
context of dedicated working groups or coali-          Assessments) are aimed at creating frame-
tions of FTA partners, all countries, developed        work conditions or enabling environments
and developing, need to be clear about an              that would better position developing coun-
important reality inherent to both the digital         tries to reap the benefits of digital trade. These
economy and digital trade, regardless of their         benefits include lower barriers to entry and
degree of active participation in these rule-          operating costs than many bricks-and-mortar
making processes. This is that many areas of           businesses, less exposure to the dictates of eco-
legislative or regulatory activity that are likely     nomic geography, lower trade costs for digital
to impact the rights of individuals buying or          products than for conventional tangibles, mini-
selling, or the market access interests of firms       mal to non-existent transport costs for digital
operating in the digital economy, and which            products, obviation of the need to obtain trade
involve a sufficiently strong nexus to an ele-         finance for products that are digitally traded,
ment of cross-border trade, are likely to fall         greater market transparency and smaller infor-
within the ever-expanding purview of digital           mation asymmetries, and many more simi-
trade rules. Given the increasing degree of both       lar such advantages (we discuss these in more
complementarity and convergence between the            detail in the next chapter under the heading
offline and online economies, governments can          The Gains from Digital Trade).
quickly find themselves wading into the area of           Another useful starting point for thinking
digital trade, even when regulating matters they       about the development dimension of digital
believe are exclusively subject to domestic law,       trade are the seven issues specifically spelled out
such as consumer rights, privacy, liability, taxa-     by the Friends of E-Commerce for Development
tion or labour rights.                                 (FED) which met in 2017 in Geneva and articu-
                                                       lated a consensus position in anticipation of the
                                                       fact that WTO negotiations on e-commerce
Digital Trade and Development
                                                       were no longer an issue of ‘if ’ but rather ‘when’
Conventionally, the development dimension              (Ismail, 2020 p. 12). The FED comprised ten
of international trade has focused most of its         developing countries (six of which were from
attention on a number of areas, ­including –           Latin America)32 and highlighted the following
at the most fundamental level – allowing               issues as being key development concerns to be
the gains from trade to support developing             addressed under the impending e-commerce
International Trade Working Paper 2021/10                                                             13

negotiations: the identification of strategies for     financing is about inclusiveness. Ultimately,
e-commerce readiness; access to ICT infrastruc-        and similarly to the broader debates we have
ture and services; trade logistics and trade facili-   long had in the context of trade and develop-
tation; e-payment solutions; legal certainty and       ment, the digital trade for development agenda
regulatory frameworks; capacity-building and           is about levelling the playing field for consum-
technical assistance; and access to financing.         ers and firms (but especially firms) between
   Many of these issues fit neatly into the para-      developing and developed countries, not neces-
digms already discussed above. For example,            sarily in the spirit of equality of outcomes, but
e-commerce readiness, access to ICT infra-             rather equality of opportunities.
structure and services, capacity-building and             In the next section of this report, we discuss
technical assistance all relate to efforts to bridge   why contemporary and especially future AfT
the digital divide and close the digital skills        activities and initiatives must pivot to better
gap. Trade logistics and trade facilitation, as        reflect the realities imposed by the convergence
well as e-payment solutions and legal certainty/       taking place between offline and online busi-
regulatory frameworks correlate strongly with          ness models. In the fourth and final chapter we
the issue of reducing trade costs. Access to           present several proposals for how to do just this.

            3. The ‘Why’ of Taking Aid for Trade Digital

In this chapter we make the case for why ODA           internet and related technologies, such as big
in general but AfT in particular must pursue a         data analytics, cloud computing and machine
‘digital first’ strategy – namely because this is      learning.34
where the greatest impact can be achieved in the          Societies have also accrued other benefits
shortest period of time with the most efficient        more broadly, thanks to the technological
allocation of scarce development resources.            developments of the last quarter of a century
                                                       related to online connectivity and digitisa-
                                                       tion. These are linked to the relative ease of
The Economic and Other Benefits of
                                                       sharing information and organising online,
Digital Transformation                                 which has boosted civil society in numerous
It can help to think about the economic benefits       ways and empowered governments to improve
of increased uptake of ICT and digital tools at        service delivery and participatory governance
several levels. At the most basic level (so-called     across a range of areas.35 Similarly, these tech-
first-order economic benefits), there are the          nologies have been found to have had a signifi-
direct results of the economic activities inher-       cant impact on reducing corruption, thereby
ent to building the network infrastructure and         contributing to better governance in those
getting consumers and firms online, including          societies that embrace their adoption and
but not limited to ‘manufacturing and selling          implementation in government (Adam and
the equipment, its purchase (and any credit            Fazekas, 2018).
financing involved) as well as the installation           The obvious danger here is to view these
work, drilling, ducting, deploying and testing         technologies and their ubiquitous application
of the equipment’ (Lacey, 2017b, p.2).                 as a kind of panacea, which obviously they
   Then there is a whole set of much more sig-         are not. We discuss some of the downsides of
nificant second-order effects, including all the       the internet economy that have emerged, and
economic activity that takes place on top of           their implications for developing countries in
the network and device layers and the value            the context of digital trade, later in this chap-
generation inherent to this activity.33 At yet         ter, under the heading The Dangers of Falling
another level, and given the nature of online          Behind. Suffice to say, however, that these tech-
connectivity as a general-purpose technology,          nologies clearly bring many benefits to the
are the many productivity and other efficiency         economy and society, meaning that govern-
gains that have accompanied the growth of the          ments everywhere need to be deeply involved
14                                Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

in conceptualising and implementing ways to            communicating with potential distribution
connect the greatest number of their people            partners; and many similar impediments.36
and firms with these technologies.
                                                       Confronting Economic Realities
The Gains from Digital Trade
                                                       One of the most compelling reasons for focus-
There are various benefits promised by the             ing the AfT agenda on digital empowerment
technological advancements that have come              is, of course, because the offline and online
with online connectivity and digitisation.             economies continue to converge. As firms in
Suominem boldly posits that they are ‘helping          developed countries increasingly adopt these
us close in on the Holy Grail of world trade:          technologies and leverage the efficiencies they
seamless integration and automation of the             bring, firms in developing countries that fail to
informational, financial and physical sup-             do the same will be put at an even greater rela-
ply chains that undergird trade transactions’          tive disadvantage than currently. This is essen-
(Suominem, 2019, p.17). In its essence, digi-          tially about levelling the playing field and goes
tal trade is about the adoption of technolo-           to the heart of the original mandate of the AfT
gies that help to reduce costs and eliminate           initiative.
inefficiencies. As such, it represents a next             The internet economy and related technolo-
logical step in the long historical arc of world       gies are not only here to stay but constantly
trade, which has always been about find-               evolve as their uptake expands and both the
ing new, more efficient, more innovative and           pools of data and their intrinsic network effects
more cost-effective ways of connecting and             continue to grow. The longer developing coun-
contesting geographically dispersed markets            tries delay their digital transformation, and
(Bernstein, 2008).                                     the longer firms in developing countries fail
   Because the gains from going digital are as         to adopt business models and tools that lever-
compelling in international trade as they are          age these technologies in their production and
in so many other areas of human interaction            export processes, the greater and more insur-
and commerce, it stands to reason that any ini-        mountable the gap between developed and
tiative aimed at supporting developing coun-           developing country firms is sure to become.
tries in their efforts to integrate more closely       This is yet another compelling argument affirm-
into the global trading system must likewise           ing the need for the AfT agenda to pivot deci-
embrace these trends. From its very inception,         sively towards initiatives aimed at empowering
AfT has first and foremost been concerned              governments, citizens and firms in developing
with addressing the constraints that develop-          countries to go digital, and to do so without
ing countries face in connecting with global           further delay. As the ancient Chinese proverb
trade and investment flows. It therefore stands        exhorts: the best time to plant a tree was 20
to reason that when such constraints represent         years ago; the next best time is today.37
impediments to the broader and deeper adop-
tion of digital technologies by people and firms
                                                       The Dangers of Falling Behind
in the developing world, then AfT efforts must
focus on addressing these same constraints             In addition to the dangers outlined above are
accordingly.                                           the additional risks inherent to the digital econ-
   In fact, many of the inefficiencies and bloated     omy that are slowly becoming more apparent
cost structures that hold firms in develop-            as a number of unfavourable trends begin to
ing countries back from competing at greater           assert themselves. As research by the OECD
scale in regional and global value chains are          and others has pointed out, the gains from digi-
more than amenable to digitally enabled solu-          tal adoption are accrued unevenly and tend to
tions, particularly when they involve overcom-         be disproportionately captured by a few leading
ing information deficits; reducing transaction         firms (OECD, 2019). We can see this anecdot-
costs; navigating complex procedural con-              ally in the emergence and subsequent domi-
straints associated with export and import             nance of a small handful of mega-corporations
regulations; proving identity, product origin or       in the digital economy and their unhealthy
financial viability; obtaining short-term financ-      tendency to swallow competing firms or relent-
ing arrangements; identifying, contacting and          lessly drive them out of markets. For example,
International Trade Working Paper 2021/10                                                           15

the rise of Facebook essentially heralded the        so successful for virtually every nation that has
end of a number of other existing social net-        faithfully followed them. By this we mean the
work platforms, such as Hi5, Friendster and          steady and relentless upward trajectory from
MySpace, in the second half of the 2000s,38 and      subsistence agriculture to productive farming
the company has been relentless in acquiring or      to low-skilled and then high-skilled manufac-
copying competing firms.39 Similarly, the many       turing, and ultimately to the high-value added
competing search engines that existed in the         activities that constitute both upper ends of the
early 2000s, such as Lycos, Yahoo, Alta Vista        so-called smile curve (highly skilled services
Excite, Ask Jeeves, InfoSeek and WebCrawler,         and intellectual property). In both farming and
were all largely relegated to the dustbin of early   manufacturing, the advent of automation and
internet history with the advent of Google,          IoT technologies is driving a wedge between the
which has continuously innovated and in doing        very low- and very high-skilled labour inputs,
so cemented its dominant position at the heart       further exacerbating the opportunity cost of
of much of the online functionality we use every     the skills gap (Lacey, 2020a, p.7). The ability of
day, from search, email, navigation and transla-     nascent manufacturing sectors in developing
tion to news, online advertising and even smart      countries to absorb large amounts of surplus
homes.40 Although these are primarily prob-          and unskilled labour from the countryside is
lems of competition policy, the inherent power       greatly diminished in an era where this labour
asymmetries underlying these imbalances also         must compete with robots in the automated fac-
demonstrate an important development dimen-          tories and IoT-enabled manufacturing ­systems
sion, since the vast majority of the value cap-      of more advanced countries.
tured in the digital economy today is accrued
by firms in advanced industrialised countries
                                                     The Optimal Forum for Progress
and a small handful of large middle-income
developing countries, with smaller developing        AfT, as conceived and implemented from its
countries and least developed countries (LDCs)       earliest days, has been about donor countries
almost entirely excluded.                            working together with their development part-
   This is referred to (among other things) as       ners to identify and formulate strategies for
a winner-takes-all dynamic and appears to be         overcoming constraints to greater participation
particularly prevalent in the digital economy        by developing countries in the world trading
(Moore and Tambini, 2018). This phenomenon           system. As such it represents almost an ideal
also bodes ill for the developing world since        forum for doing the same to overcome con-
it may very well serve to exacerbate existing        straints faced by developing countries in par-
inequalities between rich and poor nations:          ticipating more successfully in the global digital
between those with developed digital econo-          economy. The AfT initiative is characterised
mies and those trying to catch up. The power         by a spirit of partnership and cooperation for
asymmetries that the underlying network              mutual benefit and structured as a dialogue
effects inherent to the digital economy seem         between equals, without the inevitable ten-
to reinforce could – if left unchecked – r­ ender    sions that permeate trade negotiations, or talks
firms in developing countries irreparably dis-       on debt relief or hastily convened conferences
advantaged and unable to dislodge compet-            on emergency stop-gap financing. It is perhaps
ing developed-country firms from entrenched          uniquely suited as a forum to discuss the long-
market positions captured as the latter continue     term needs of developing countries in gear-
to win the race to go digital. This is yet another   ing up for the digital economic realities of the
compelling argument for AfT to support devel-        future.
oping countries more fully in their trade-related       In addition to the underlying dynamics that
digital transformations.                             make AfT such a suitable forum, there is also
   Yet another important risk factor that fur-       the sheer breadth and depth of technical exper-
ther underlines the importance for develop-          tise and development resources that the institu-
ing countries and LDCs to move quickly and           tional players supporting AfT bring to bear. Led
assertively in embracing the technologies of the     by the WTO – the pre-eminent global forum
modern digital economy is the fact that many         on all matters of international trade – and sup-
of them may be conspiring to close the tradi-        ported by organisations with deep-rooted tech-
tional development pathways that have proven         nical expertise in matters of regulatory reform
16                                Digital Reboot: The Case for a Newly Invigorated Aid for Digital Trade Initiative

and development, such as the OECD and the              failing to ensure widespread and trustworthy
World Bank respectively, there is simply no            digital access and effective use risks deepening
better forum for the multifaceted complexities         inequalities, and may hinder countries’ efforts
of these issues to be addressed with a view to         to emerge stronger from the pandemic’ (OECD,
achieving tangible development outcomes for            2020). This is especially true as international
the global trading system. These institutions are      travel continues to stagnate and as policy-­
joined by the regional development banks that          makers in many countries cast around for new
possess intricate knowledge of the constraints         ways to support economic recovery, particu-
faced by the developing economies they oversee         larly for SMEs (Clarke, 2020). The technology
in their respective regions.                           sector is one of the few sectors that has not only
                                                       weathered the global pandemic but flourished,
                                                       and again, sadly, the lion’s share of the value
COVID-19 and the Recovery as
                                                       captured has been accrued by firms in advanced
Catalysts for Acceleration                             industrialised countries (Waters, 2021).
Finally, as countries struggle to emerge from             This section has sought to rally arguments as
the ravages of the COVID-19 pandemic, at dif-          to why now, more than ever, the AfT initiative
fering speeds and with new outbreaks continu-          must pivot decisively towards supporting gov-
ing to disrupt the best laid plans for a return        ernments, firms and consumers in developing
to normality, the long-term importance of              countries, to embark upon a far-reaching and
online connectivity and digital business models        comprehensive campaign of digital transforma-
has become even more evident. As the OECD              tion. The next and final chapter of this report
has noted: ‘[faced] with a future where jobs,          offers some specific policy recommendations on
education, health, government services and             how to leverage the AfT agenda to do just this,
even social interactions may be more depen-            essentially by transforming this agenda itself into
dent on digital technologies than ever before,         one focused on Aid for Digital Trade.

       4. Giving the Aid for Digital Trade Agenda Legs

This section discusses several ways in which           embraced. In fact, failing to do so is likely to
the AfT community could and should pivot               exacerbate existing digital divides within and
towards a newly invigorated Aid for Digital            between countries, going beyond only impact-
Trade agenda. We begin by discussing the need          ing firms to affect individuals/consumers, and
to mainstream digital into efforts to harness          this can be seen in many aspects of daily life,
trade for development outcomes, before mov-            such as access to education, health care, ser-
ing on to a discussion of various policy actions       vices provided by governments and the private
through which this can be implemented.                 sector, and job opportunities. The rest of this
                                                       chapter discusses several policy areas where
Mainstreaming Digital into Trade and                   this promises to have the most dramatic effects.
Development
                                                       Infrastructure
Whereas the early 2000s saw the advent of main-
streaming trade into the development agendas           Here the numbers really speak for themselves.
of the donor community and policy-makers               Data published in early 2021 show that just over
in developing countries, the degree to which           40 per cent of the world’s population were still
online and digital technologies have come to           without access to the internet as of October 2020,
dominate so many facets of economic life calls         meaning they live in a world bereft of all the
for a new focus on mainstreaming online con-           productivity and lifestyle-enhancing changes
nectivity and digital adoption into the AfT            ushered in by this technology (Johnson, 2021).
agenda. This is even more compelling given the         A group of scholars working under the auspices
many development gains that have already been          of the T-20 writing in a 2017 policy brief to the
proven to follow when digital transformation is        G20, then being hosted by Germany, identified
International Trade Working Paper 2021/10                                                                                                                                             17

what needs to be done to connect the uncon-                infrastructure lenders, such as regional devel-
nected (Shenglin et al., 2017, p. 5). This group –         opment banks.42
like industry experts generally – breaks down
the challenges into four distinct geographically
                                                           Focusing on Digital Skills and Adoption
designated segments, namely: 1) first mile; 2)
middle mile; 3) last mile; and 4) the invisible            The World Bank, arguably the biggest donor
mile. Beyond the challenges of network build-              in the ICT space as our data has revealed (see
out are also a range of policy issues that impact          Annex 1), has developed a set of conceptual
access to and pricing of this infrastructure and           hierarchies that can help to structure practi-
the services that run on top of it (International          cal approaches to raising digital skills in devel-
Telecommunications Union, 2020). Each stage                oping countries.43 At the base of their Digital
of bringing connectivity to users and firms                Skills Pyramid (see Figure 3), the World Bank
requires a different set of policy interventions,          Group (WBG) identifies simple Digital User
the vast majority of which lend themselves rela-           Skills comprising ‘skills required for the effec-
tively easily to capacity-building and technical           tive use of ICT tools, systems and devices to
assistance under various AfT and other similar             support non-ICT functions, including the use
policy support programmes.                                 of the internet, applications and software’. At
   For example, improving access conditions                the top of this pyramid are e-business skills,
and stimulating infrastructure build-out for the           defined as ‘business skills+technology skills:
middle mile requires ‘liberalising the market              being able to identify how digital technologies
for building and operating backbone networks,              can create new business opportunities, new
encouraging open access to the incumbent’s                 business models, or new ways of doing existing
network, requiring all major infrastructure pro-           business’. In a similar and related exercise, the
grammes (such as roads, railways, pipelines and            WBG differentiates the digital skills needed to
energy distribution) to include provision for an           participate in ‘technology-intensive occupa-
optical fibre link, setting up internet exchange           tions’ on the one hand, such as those requiring
points and creating local caches for frequently            professional digital skills (engineers, doctors,
used content’ (Shenglin et al., 2017). Except for          skilled technicians), versus those requiring
the last two elements on this list, which actually         advanced digital skills in areas like Artificial
require building physical infrastructure, all the          Intelligence and Big Data (post-graduates and
other interventions can largely be achieved by             scientists), and on the other hand distinguish-
the proverbial stroke of a regulator’s pen.41 Even         ing ‘technology-based informal sector occu-
overcoming the financial constraints incumbent             pations’ such as those requiring core digital
on building internet exchange points and local             skills (secondary-school leavers and under-
data centres can be achieved through various               graduates) versus those requiring only basic
combinations of vendor and export financing                digital literacy (school students, out-of-school
or preferential lending from the usual cohort of           youth).

Figure 3. Conceptual hierarchies for thinking about digital skills by the WBG

                    Digital skills pyramid
                                                             Skills for the digital economy
                       e-Business skills                                                                                                Te
                                                             Theoretical knowledge and analytical skills

                                                                                                                                         hnc
                                                                                                                                            o
         Business skills + technology skills: being able                                                                                oc log
                                                                                                                                          cu y in
                                                                                                                                             pa te
        to identify how digital technologies can create                                                     Advanced                           tio ns
                                                                                                                                                  n   i
                                                                                                                                Professional s ve
          new business opportunities, new business                                                         digital skills
                                                                                                            (AI, Big data...)
                                                                                                                                digital skills              Te
                                                                                                                                                               c
             models, or new ways of doing existing                                                                              Engineers,
                                                                                                                                                                hn
                                                                                                                                                              se olog
                                                                                                           post-graduates                                       cto y b
                            business                                                                          scientists        doctors,                           r o as
                                                                                                                                skilled                               cc ed
                                                                                                                                                                        up in
                    Digital specialist skills                                                                                   technicians                               at for
                                                                                                                                                                            ion m
                                                                                                                                                                               s al
           Skills required for researching, developing,                                                                                          Core digital skills
                                                                                                                                           Secondary school leavers/
         designing, producing, installing, managing, and                                                                                       undergraduates
                maintaining ICT tools and systems
                                                                                                                                                        Basic digital literacy
                       Digital user skills                                                                                                             School students/out-of
            Skills required for the effective use of ICT                                                                                                   school youth
         tools, systems, and devices to support non-lCT
                functions, incl. the use of internet,
                     applications, and software                                                                                     Technological skills and competencies

Source: Kelly (2019) based on WBG’s Entrepreneurship in the Digital Economy Report (2017).
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