Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland

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Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Digital Government 2018
                     Towards smarter public services

                     Conference • Exhibition • Networking

Sponsored by             Titanic Belfast • Thursday 8th March 2018
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Digital Government 2018
                                         Digital disruption is becoming the norm – technology innovation
                                         can revolutionise what we can do. Organisations are moving
                                         more and more of their processes into the digital space, ranging
                                         from back office operations to customer engagement channels
                                         that are migrating increasingly online. Northern Ireland’s public
                                         sector is undergoing a digital evolution.
                                         The digital evolution is accelerating in response to cost pressures, citizen
                                         demand and central government directives. The opportunities presented by
                                         embracing innovative technology and information solutions are huge – being
                                         able to deliver reliable, accessible and transformative government services
                                         to citizens.

                                         As we start 2018, digital platforms are now becoming the standard business
                                         models across many organisations. To keep the pace, we need to assume
                                         digital and move towards innovation. However, assuming this is not without its
                                         challenges. Citizen expectations are high but very often those who would most
                                         benefit are those who are the most digitally excluded. In addition, in order to
                                         be a digital business, public sector organisations need to ensure that this is
                                         embedded into planning, policy and process – not just something confined to
‘…digital enables new
                                         the IT Department. Simply appointing a Chief Digital Officer, with no budget
transformation opportunities.
                                         and no clear mandate, is not digital transformation.
We can look at the service from the
user’s perspective and redesign a        This multi-stream conference will feature a range of expert speakers who will
service based on need. The most          talk about their digital transformation journey – from improving back-end
successful services we have              processes to cutting edge citizen facing technologies. It will also feature case
developed have been on that
                                         studies from organisations that have radically changed how services are
transformative basis, rather than just
                                         delivered through the creation of innovative digital platforms.
enabling existing services.’

Paul Wickens speaking to agendaNi
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
This is why you need to be at Digital Government 2018

                                                                                    Who you can expect to meet:
                                                                                    The event will be of interest to senior managers and decision-makers
                                                                                    working across Northern Ireland’s public and private sectors. Not just
                                                                                    for CIOs, it is also for those within organisations in policy-making and
                                                                                    service delivery roles. Delegates will include:

 Key themes covered:                                                                •   Chief Executives / Directors / senior managers

                                                                                    •   Chief Information Officers / IT Directors
 4   The future of digitising public services
 4   Making government accessible
                                                                                    •   Local government officers

 4   The next evolution of digital government                                       •   Policy makers
 4   Data analytics for better decision making                                      •   Corporate planners
 4   The transformative effect of mobile working
                                                                                    •   Board members of public sector agencies
 4   Technology to transform healthcare
 4   Developing world class IT infrastructure
                                                                                    •   Voluntary / community sector leaders / NGOs

 4                                                                                  •   Health / education sector professionals
     What Internet of Things means for public services
 4   Best practice case studies in digital delivery from outside Northern Ireland   •   Services organisations – IT / telecoms / advisory

 Benefits of attending:                                                                                      Networking
 4   Discuss the digital transformation of                                                                   The conference is structured in such a way to
     public services
                                                                                                             provide a high level of interaction between speakers
 4   Hear directly from those responsible
                                                                                                             and delegates. There will be plentiful opportunities
     for driving these programmes
     forward
                                                                                                             for questions as well as discussion in each of the
 4   Learn about innovative projects                                                                         sessions. In the margins of the event there will also
     already being implemented                                                                               be ample scope for business development during
 4   Network with other professionals                                                                        the busy networking breaks which take place in our
     across the public, private and                                                                          exhibition area.
     voluntary sectors
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Conference plenary
08.30   REGISTRATION & MORNING COFFEE

09.00   Chairman’s welcome and introduction: Bill McCluggage
        Managing Director, Laganview Associates

09.05   Why digital matters
        Paul Wickens, Chief Executive, NICS Enterprise Shared Services

        KEYNOTE ADDRESS
        Driving digital innovation: Delivering better services
        Kevin Cunnington, Director General, Government Digital Service

        Releasing Innovation through Digital Government
        Frank O’Donnell, Head of Public Sector, Microsoft

        Towards a digital probation service
        Brian McCutcheon, Head of IT, Probation Board for Northern Ireland

        Question & answer session / Panel discussion

10.45   NETWORKING BREAK AND EXHIBITION VIEWING

11.15   How GDPR will affect your organisation
        Ignatius O’Doherty, Chief Strategy Officer
        Strategy Information Assurance and Management, NICS Enterprise Shared Services

        Supporting digital innovation to drive growth
        Lorraine Acheson, Manager for Northern Ireland, Innovate UK

        Smart Belfast: Supporting Innovation
        Deborah Colville, Smart Cities Portfolio Manager, Belfast City Council

        Transforming the delivery of healthcare through technology
        Stephen Stewart, Assistant Director, Technology and Telecommunications
        South Eastern Health and Social Care Trust

        Digital inclusion: Engaging with all citizens
        Colm McQuillan, Director of Housing Services, The Housing Executive

        Question & answer session / Panel discussion        Sponsored by

13.15   CONFERENCE LUNCH
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Parallel sessions
                                                      14.00 SESSION 1: INTERNET OF THINGS                      SESSION 2: DATA ANALYTICS

                                                              Revolutionising healthcare through IoT                   Unlocking the power of data for more
                                                                                                                       effective policing
                                                              Dr Philip Catherwood, NIBEC Research
                                                                                                                       Gurchand Singh, Head of Analysis Service,
                                                              Centre, Ulster University
                                                                                                                       An Garda Síochána

                                                              Emerging trends in IoT                                   Using data to deliver better healthcare
                                                              Speaker to be confirmed                                  Dr Brendan O’Brien, Consultant Clinical
                                                                                                                       Informatics Specialist
                                                              Case study: Making Dublin a smart city                   Health and Social Care Board
                                                              Jamie Cudden, Smart City Program
                                                              Manager, Dublin City Council (invited)                   Data sharing v. data security?
                                                                                                                       Speaker to be confirmed
                                                              The WiSAR Technology Gateway: Providing
                                                                                                                       Informing better decision making with data
                                                              solutions with IoT technology
                                                                                                                       analytics
                                                              Dr Nick Timmons, Director, WiSAR Lab                     Peter Devine, Director, Cognitive Analytics
                                                              Letterkenny Institute of Technology                      Research Lab, Ulster University

                                                              Questions & answers / Panel discussion                   Questions & answers / Panel discussion

                                                      16.00   Conference close                                 16.00   Conference close

Sponsorship opportunities
                                                                                                       …interested in increasing the profile
                                                                                                       of your organisation with leaders from
                                                                                                       Northern Ireland’s public sector?
                                                                                                       …don’t miss the opportunity to
There are still a number of sponsorship opportunities available at this conference.
                                                                                                       showcase your expertise!
For further information on the sponsorship packages remaining and speaking
opportunities at the event call Lynda Millar on +44 (0)28 9261 9933.
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Key themes
Plenary: Smarter public services
The opening session of the conference will look at how we can deliver smarter public services. Paul Wickens from Enterprise Shared Services will update
delegates on how digital is transforming the way government delivers services and look to the next phase of transformation. We are also pleased to welcome
keynote speaker Kevin Cunnington, Director General of the Government Digital Service who will share his thoughts and expertise. This session will also
explore how GDPR legislation will affect organisations as well as looking at issues such as digital inclusion, mobile working and transforming the delivery of
healthcare.
                                                                                                                              Sponsored by

Data analytics                                                                                    Internet of Things
After lunch the conference will have two parallel sessions on Data Analytics and Internet         The second parallel session will look at the disruptive
of Things. The data session will look at how organisations can unlock data for better             potential of the Internet of Things. As well as looking at
decision making. It will feature two case studies of organisations that are successfully using    emerging trends generally in this sector, the session will look
analytics to deliver better services. We will also have a presentation looking at the crucial     at how IoT is revolutionising healthcare as well as how
issue of security and how we can balance the need for data sharing with data protection.          smart cities are embracing it to provide better, more
                                                                                                  efficient services.
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Exhibition opportunities
There are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to
showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This
interactive, multi-stream conference provides an excellent opportunity for making contacts and networking. For further information on how your
organisation can benefit, contact Claire Speers on 028 9261 9933 or email claire.speers@agendani.com.

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                                                                         Exhibition space

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Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Why digital
    Towards                                                                      Digital
                                                        matters
    smarter
    public
                                                        Paul Wickens
                                                        Chief Executive
                                                                                 Government
    services
                                                        NICS Enterprise Shared
                                                        Services                 2018

                           Delivering better                                      Transforming
                           services                                               healthcare
                           Kevin Cunnington                                       Stephen Stewart
                           Director General                                       Assistant Director
                           Government Digital Service                             South Eastern Health
                                                                                  & Social Care Trust

Unlocking the                                           Getting to grips
power of data                                           with GDPR
                                                        Ignatius O’Doherty
Gurchand Singh
                                                        Chief Strategy Officer
Head of Analysis Service
                                                        NICS Enterprise Shared
An Garda Síochána
                                                        Services
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Speakers include
             Lorraine Acheson is Innovate UK's Manager for                         Dr Áine MacDermott is a Senior Lecturer in                         Gurchand Singh is Head of Data Analysis for the
             Northern Ireland. Her role is to promote Innovate                     Cyber Security and Internet of Things (IoT) at                     Garda Síochána Analysis Service (GSAS). GSAS
             UK across Northern Ireland, engaging with                             Liverpool John Moores University. Academic                         supports policing in Ireland through the
             strategic stakeholders and providing a link                           research interests include the Internet of Things,                 provision of high quality analysis to assist
             between Innovate UK and Northern Ireland.                             critical infrastructure protection, computer                       strategic and operational policing. The quality
             Innovate UK is the UK's Innovation Agency. It is                      network security, collaborative intrusion                          and value of its work was recently recognised in
             the primary mechanism by which UK                      detection in interconnected networks, and digital forensics.        the Garda Inspectorate Report on Crime Management. Prior to
Government funds and supports businesses developing science                                                                             GSAS, Gurchand was Programme Director for Crime and Drugs
and technology innovations that will grow the UK economy.                          Bill McCluggage is Managing Director of              Analysis and Research in the Home Office in London.
                                                                                   Laganview Associates Ltd. He became the first
               Dr Philip Catherwood has worked in a range of                       CIO for the Irish Government in 2013 and was                        Dr Nick Timmons is Director and co-founder of
               R&D industries developing bespoke scientific                        CIO for the Northern Ireland Civil Service (2005                    the WiSAR Lab at Letterkenny Institute of
               measurement equipment and high-speed optical                        – 2009). He joined the Cabinet Office in 2009 as                    Technology. He has 25 years’ experience, 10
               communications. Dr Catherwood devised the                           deputy UK Government CIO. While in the                              years in industry as an RF design engineer, and
               installation of NI’s first SIGFOX base-station       Cabinet Office he was the Executive Director responsible for                       20 years as an academic and researcher. Nick
               (Ulster University), which also made Ulster the      the UK Government’s ICT Strategy and was instrumental in the                       lectures in the School of Engineering at
               first UK University to operate a base-station. His   development of the Government G-Cloud, and was SRO for the                         Letterkenny Institute of Technology, supervises
technical contribution was acknowledged through two                 Identity Assurance Programme, now GOV.UK Verify.                    postgraduate research students, and in the WiSAR Lab directs
prestigious Telecommunications recognition awards.                                                                                      research and industry projects in the area of wireless embedded
                                                                                   Brian McCutcheon is Head of Information              systems and the Internet of Things. His research is in the area
               Deborah Colville leads the ‘Smart Belfast                           Technology at the Probation Board for Northern       of antennas and RF protocols for Wireless Body Area Networks
               programme’ and has recently launched the                            Ireland. His responsibilities also include           with over 40 publications.
               Smart Belfast Innovation Framework. With 36                         Information Security, the Case Management
               years of experience in local government she has                     System, Business Continuity and Technical                            Paul Wickens is the Chief Executive of
               extensive     experience      overseeing    the                     Services and Support.                                                Enterprise Shared Services (ESS) for the
               implementation and support of ICT systems                                                                                                Northern Ireland Civil Service (NICS) and is a
               within BCC and across a range of public sector                   Ignatius O’Doherty is Chief Strategy Officer in                         Deputy Secretary on the Board of the
               bodies in the UK.                                                Department of Finance’s Digital Shared Services.                        Department of Finance (DoF). ESS provides
                                                                                He is a digital leader with responsibilities for the                    shared services for ICT, HR, Finance, Property
              Kevin Cunnington became the Director General                      development and implementation of a future ICT                          Management and Digital Transformation. ESS
              of the Government Digital Service in August                       Strategy for the NI Civil Service. He leads the DSS     has delivered savings in excess of £170 million and won a
              2016. He is Head of Function for Digital, Data                    Information Assurance, Cyber Security, Information      number of significant awards. Paul is responsible for Digital
              and Technology and also a member of the               Management and Open Data initiatives.                               Transformation being successfully implemented across the NI
              Cabinet Office’s Executive Committee. Kevin has                                                                           public sector. He is also the lead on Open Data within the public
              led a variety of large scale, and global, digital                    Frank O’Donnell is Microsoft’s Public Sector         sector and is the Chief Information Officer (CIO) for the NICS.
              transformation programmes. He spent his early                        Lead in Ireland where he focuses on supporting       Paul was awarded a visiting professorship at the Ulster
career in programming and IT consultancy. More recently he                         key customers and government stakeholders in         University Business School where he occasionally lectures on
was the Global Head of Online for Vodafone Group and                               their transformation and change, enabled by          change management and shared services.
Business Transformation Group Director General at the                              technology. Frank brings a wide range of
Department for Work and Pensions (DWP).                                            experience in senior level consulting positions,
                                                                    most recently with KPMG in Ireland where he was Head of
                                                                    Health & Public Sector Consulting. Prior to KPMG, he was a
                                                                    Partner and Ireland Country Head at PA Consulting and Senior
                                                                    Director with Scottish Enterprise.
Digital Government 2018 - Towards smarter public services Conference Exhibition Networking - Digital Government Northern Ireland
Conference location   By Foot
                      Titanic Belfast is only 2.4km (1.5 miles) away from Belfast City Centre; a
                      pleasant 25-30 minute walk.

                      By Car
                      Vehicles approaching Belfast on the M1 or M2 should follow the signs to
                      Belfast City Airport M3, taking the first exit for Titanic Quarter. There are 520
                      secure, underground paid parking spaces available. Parking charges are
                      £1.50 for the first hour and £1 per hour thereafter.

                      By Train
                      Translink operate regular train services from Belfast City Centre and beyond.
                      For up-to-date information on timetables please see www.translink.co.uk.
                      Please disembark at Titanic Quarter Station for Titanic Belfast.
                      From here there is pedestrian access via a footbridge, please then follow
                      signage to Titanic Belfast. Walking time is approx. 15 mins from station.

                      By Bus
                      Translink operate Metro Services 26, 26A, 26B, 26C from Belfast City Centre -
                      departing outside the Belfast Welcome Centre to Titanic Belfast. While the
                      Airport Express 600, 600A, 600B services Belfast City Centre,Titanic Belfast and
                      George Best Belfast City Airport. View timetables online for latest information.
I WISH TO:                                                                                                                         Other ways to book...

                                                                                                                                              By email
     Reserve ______ places at the Digital Government conference
                                                                                                                                              registration@agendaNi.com
     Delegate fee £245 + VAT @ 20% = £294

     Public sector delegate fee                                                                                                               Online
                                                                                                                                              www.agendaNi.com/events
     Delegate fee £195 + VAT @ 20% = £234

     Receive details of sponsorship and exhibition opportunities at the conference
                                                                                                                                              By telephone
                                                                                                                                              +44 (0)28 9261 9933

Delegate details
                                                                                                                                   QR code
Name (Mr/Mrs/Miss/Ms/Dr): _______________________________________________________________________

Job title: _________________________________________________________________________________________

Organisation: _____________________________________________________________________________________
                                                                                                                                   Acknowledgement of
Address: __________________________________________________________________________________________                                registration
                                                                                                                                   Confirmation of registration will be emailed
____________________________________ Postcode:_____________________________________________________                                to all delegates following receipt of
                                                                                                                                   registration details. If you have not received
Telephone: _______________________________________________________________________________________                                 your      acknowledgement          within    48
                                                                                                                                   hours        of       registering,       please
                                                                                                                                   contact       Michelle        Davidson       at
Email: ____________________________________________________________________________________________                                michelle.davidson@agendani.com to confirm
                                                                                                                                   your booking.

Payment options
                                                                                                                                   Terms and conditions
  I enclose a cheque for £___________                                                                                              * For those unable to attend, a substitute
  Payable to ‘bmf Business Services’.                                                                                              participant may be sent at any time for no
                                                                                                                                   additional     charge.    Alternatively  for
  Please invoice me                                                                                                                cancellations received in writing, by fax or
                                                         Name of card holder ____________________________________________          email, the following charges will apply:
  Please debit my Visa / Mastercard / AMEX
                                                         Signature _________________________________________________________       •   More than 14 days before the
Card number
                                                                                                                                       conference: 25% fee
                                                         Expiry date _______________ Security code __________________
                                                                                                                                   •   Less than 14 days before the conference:
                                                         (Please provide card billing address if different from company address)
                                                                                                                                       100% fee
                                                                                                                                   •   Failure to attend: 100% fee.
Titanic Belfast • Thursday 8th March 2018

Davidson House, Glenavy Road Business Park
Moira, Northern Ireland
BT67 0LT
Tel: +44 (0)28 9261 9933
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