Designing inclusive cities & communities - tolling for a fairer society - Road User Charging Conference Brussels | 04 March 2020
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Designing inclusive cities & communities - tolling for a fairer society Road User Charging Conference Brussels | 04 March 2020 Gerard Keogh, Associate – Digital Services
Sustainable Development Goals (SDG’s) https://www.un.org/sustainabledevelopment/sustainable-development-goals/
UN Convention on the Rights of Persons with Disabilities (CRPD) Article 1 – Purpose To promote, protect and ensure the full and equal enjoyment of all human rights and fundamental freedoms by all persons with disabilities, and to promote respect for their inherent dignity. The Convention marked a ‘paradigm shift’ in attitudes and approaches to persons with disabilities. Persons with disabilities are not viewed as "objects" of charity, medical treatment and social protection; rather as "subjects" with rights, who are capable of claiming those rights and making decisions for their lives based on their free and informed consent as well as being active members of society. The Convention gives universal recognition to the dignity of persons with disabilities. https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities/article-1-purpose.html
The link between SDGs and articles of the CRPD The 33 core articles of the CRPD, which cover all areas of life, must be implemented and monitored. The EU and all its Member States have a legal obligation to comply. http://www.edf-feph.org/how-do-sdgs-support-convention-rights-persons-disabilities
T O L L I N G F O R A FA I R E R S O C I E T Y Interoperability-as-an-Enabler Ireland’s Example
Interoperability Management Platform Service
• 1st Generation Established in 2005, 2nd Generation in 2013, 3rd Generation est - 2022.
• Objective was to create and then leverage a National Interoperability Framework (Technically,
Commercially and Contractually)
• Collects, Distributes and Processes Data among ETC tolling service providers and toll roads /
chargers.
• Used to facilitate national initiatives such as the Disability Toll Exemption Scheme (DTES) and
the Low Emissions Vehicle Toll Incentive (LEVTI).
TECHNICAL COMMERCIAL CONTRACTUAL
Interoperability Management Service Platform
Compatible Operators
“one tag at all toll
Interoperability Platform
plazas nationwide”
FROM TOLL ROADS AND OTHER FROM IMSP TO TOLL ROADS
E T C O P E R AT O R S T O I M S P A N D O T H E R E T C O P E R AT O R S
▪ Black/Grey/White Lists (from TSP)
IMSP ▪ Consolidated B/G/W Lists
▪ Roaming Transactions (from TC’s) ▪ Relevant Transactions
▪ Monthly Balance Statements
I N F O R M AT I O N
FLOW
TOLL TOLL TOLL
EETS
CHARGERS CHARGERS SERVICE
PROVIDER
# 1 # N PROVIDERS
C O L L AT E S A N D I S S U E S
S E T T L E M E N T D AT A ( B U T € M U LT I P L E PA R T I E S
I N T E R FAC E
N O T PAY M E N T S ) B A L A N C E PAY M E N T S ( M O N T H LY )
€ AGREEMENTS
Commercial and Contractual Framework
M U LT I P L E PA R T I E S I N T E R FA C E A G R E E M E N T S ( T I I , I M S P, TO L L
R O A D O P E R ATO R S , I N D E P E N D E N T TA G P R O V I D E R S )
Interoperability Framework Agreement
• Sets out the rules, responsibilities of the IFA and IFA
INTEROPERABILITY FRAMEWORK AGREEMENT
participants (i.e. disputes process, participant obligations,
indemnities, liabilities, termination, IP Rights etc.)
T O L L D O M A I N S TAT E M E N T
Bilateral Agreements
• Requirements that are specific to arrangements between
two parties, e.g. Administration fee.
• Requirements that are common to all but which have to be B I L AT E R A L A G R E E M E N T S
stated in bilateral agreements for legal reasons, e.g.
Settlement and payment.
Toll Domain Statement
• First-level participation Requirements
• Definition of the domain, legal basis, etc.
• How tolling system works – transactions
• Procedure for acceptance – entrants’ policy
• Contractual aspects
• Operational aspects
Disability Toll Exemption Scheme (DTES)
N AT I O N A L
VEHICLE
FILE
• DTES White List / Virtual Tags
• VRN / Disc ID
O P E R AT O R
DTES
IMSP
I N F O R M AT I O N
FLOW
Operator
Procedure / Processes TOLL TOLL TOLL
EETS
CHARGERS CHARGERS SERVICE
PROVIDER
# 1 # N PROVIDERS
DTES White List Data used to:
ELIGIBLE • Validate that a Vehicle is eligible
VEHICLES • Enables ANPR use where available
• Enables future use of OBU / tag
Ireland’s Low Emissions
Vehicle Toll Incentive
(LEVTI)Low Emissions Vehicle Toll Incentive
LEVTI TOLL
SERVICE
TOLL PROVIDERS
CHARGERS #1 #1
▪ Scheme Data
N AT I O N A L
VEHICLE
▪ Refunds Issued
FILE ▪ Admin Fees Due Info
LEVTI TOLL
TOLL SERVICE
CHARGERS #2 PROVIDERS
#2
IMSP
REFUND
I N F O R M AT I O N
ENGINE ▪ Scheme Refunds
FLOW
▪ Admin Fee
LEVTI TOLL
SERVICE
PROVIDERS
TOLL
# N
CHARGERS
#N
B A L A N C E PAY M E N T S ( M O N T H LY )
€ Compatible Operators
Interoperability PlatformThank You Gerard Keogh, Associate – Digital Services, Arup E - M A I L : G E R A R D . K E O G H @ A R U P. C O M Road User Charging Conference Brussels | 04 March 2020
Disability Toll Exemption Scheme Road User Charging Conference Brussels | 04 March 2020
Key Stakeholders
Bye-Laws Exempt Vehicles
Bye Laws Disabled Drivers The Bye-Laws references with respect to disabled drivers exemptions from tolls care for: ‘Speciallyadapted Vehicles driven by disabled persons’
Exemption Mismatch Bye Laws versus Motor Tax • Under Revenue scheme, eligibility is extended to the following situations: ➢ Drivers with Disabilities who purchase a vehicle with the intention of driving it themselves must apply to revenue as a driver with a disability; ➢ Passengers with Disabilities who cannot drive themselves and purchase a vehicle for their use as a passenger; ➢ Family Members of a person with a disability who purchase a vehicle for the transport of that person as a passenger.
Previous Scenario Toll Chargers • As part of Irish Interoperability there are bi- • Some of the Toll Chargers issued physical monthly meetings between the 11 Toll cards to identify the driver and vehicle as Chargers, 3 Toll Service Providers, the exempt while others used ANPR to automate Interoperability Management Service Provider the transaction based on a manually and Transport Infrastructure Ireland (TII). maintained list of licence plates. • Reoccurring issue for discussion at these • In recent years the only Toll Charger issuing meetings was the issue of Disabled Drivers, physical cards was Dublin Tunnel and some of the Bye-Laws governing them and how to deal the Toll Roads would not accept cards that did with the issue. not meet the criteria of the Bye-Laws. • Each of the Toll Plazas had differing processes • Concerns by Toll Chargers of holding sensitive and criteria for the recognition of vehicles and personal medical data on driver applications. drivers registered under the disabled drivers card scheme.
Further Complications Barrier Free M50 M50 process grants exemptions for vehicles identified as exempt from Motor Tax on the NVDF database. Such criteria is based on Tax Relief provided by the Revenue Commissioners for vehicles purchased for use by people with disabilities.
Confusion Reigns
Disability Groups
• Engagement between TII and Disability Groups.
• Initial preference for all disabled drivers to be issued with tags.
• Discussion on the practical difficulties that disabled drivers face at Toll Plazas.
• Issues around unmanned Toll Plazas.
• Suggestion of use of disc rather than a card to assist those with upper body
mobility issues.The Solution Centralised Disability Toll Exemption Scheme (DTES) managed by unique operator under the ERTO – Dublin Tunnel Tolling contract as delegated by TII. Eligibility criteria mirrors the current Tax Relief Scheme implemented by Revenue Commissioners in relation to Drivers and Passengers with Disabilities. Disability Toll Exemption Discs will be issued by scheme operator to eligible users. The discs are designed for visual inspection and need to be affixed to the adapted vehicle windscreen to assist Toll Road Operators identify the vehicle as exempt. All Toll Road Operators have signed an MOU to abide by the scheme rules developed for the issuing of Discs under the proposed terms of the scheme. White lists of registered vehicles will be distributed through the IMSP to Toll Road Operators.
Disability Toll Exemption Disc
• Vehicle LPN, make model and colour
• Disc registration number, issue and expiration
date
• Colour change every year for ease of expired
Discs recognition
• RFID technology
• Hologram
• Disc required to be affixed to the driver’s
windscreen on the drivers side. It cannot be
removed from the windscreen without being
destroyed, and hence mitigating against misuse
• The discs are free of charge and valid for 2
years before needing to reapplyBenefits of DTES to persons with Disabilities Consistent process Minimise the requirement across Toll Plazas in for the distribution of Ireland. sensitive information. Reduced dialogue on Mitigates against potential sensitive issues at Toll issues at remote / Plazas. unmanned Toll Plazas. Easy hassle free passage through the Toll Plaza.
Benefits of DTES to
Toll Chargers
CONSISTENT WILL REMOVE
PROCESS ACROSS N E C E S S I T Y TO
REDUCED DIALOGUE
HANDLE SENSITIVE
TO L L P L A Z A S ON SENSITIVE ISSUES
MEDICAL
ALLOWS CLEAR AT TO L L P L A Z A D O C U M E N TAT I O N A N D
C O M M U N I C AT I O N S TO LEVEL. A S S I S T S I N D ATA
C U S TO M E R S . PROTECTION / GDPR
COMPLIANCE.Getting the message out • Various Toll Chargers sent letters out to current card holders advising them about the new DTES Scheme. • Toll Booth staff distributed information leaflets to card holders who presented their cards or exemptions at the plazas. • The DTES scheme was launched alongside the website www.dtes.ie on 3rd February 2020. • Over 3,000 applications have been made to date. • White lists are distributed daily by the IMSP.
Back in the day…. • Horses or carriages conveying sick, wounded or disabled officers. • Horses or carriages attending Her Majesty or any of the Royal Family. • Persons going to or returning from their usual place of Religious Worship tolerated by Law. • Inhabitants of any Parish or Township going to or returning from attending the funeral of any Person who shall die or be buried in the parish. • Sheep going to be washed!
Thank you Questions? Róisín Barton-Murray, TII Gerard Keogh, Arup Interoperability Manager Associate Tolling and Emerging Mobility Division Digital Services
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