Deleveraging Europe 2019: Focus on France - October 2019 - PATRIMOINE24
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Deleveraging Europe 2019: Focus on France Executive summary The European loan portfolio market marked a record year with more than €200bn traded in 2018. The contribution of the French market was underwhelming. But why? Healthy economic indicators, a significant market size, regulatory pressure and a robust legal environment along with a scaling loan servicing landscape and progress in data quality make France an attractive market for investing in distressed assets. Readiness Readiness Readiness Macroeconomic Market landscape Legal and regulatory environment With the second largest pool of non- environment Despite a recent tempering in economic performing loans (NPL) in Europe, The legal and regulatory framework outlook, the French market has seen and despite an NPL ratio below in France supports effective NPL sustained growth in recent years the European average, pressure resolution. The implementation of with confidence returning. While less is mounting on French banks to macro prudential regulation and impacted than other countries following deleverage. Growing loan activity supervisory guidance across the the global financial crisis, France still fueled by low interest rates combined banking system, a balanced and maintains a high public and private debt with restrained loan sales positions efficient legal system and the current level. The macroeconomic outlook is France to overtake more saturated political stability favour the French NPL conducive to attracting investors to the markets, justifying the challenges faced market. distressed assets space. by investors entering a new market. Readiness Readiness Quality of information Servicing capacity Collection and reporting of key NPL Despite historically low NPL sales, information is a challenging area in the debt servicing infrastructure is France, but it is gradually improving. relatively developed with the presence While the banking system provides of six of the top 10 European credit for consistent loan classification and management players. Until now, NPL identification, key measures on most NPL trades have gone to local information quality have not been debt purchasers who service their systemically implemented. As NPL sales own assets. Still, a few international increase, the quality and volume of distressed asset funds are venturing information made available to potential into the market and larger foreign investors has improved. investors are waiting on the sidelines for the first signs of market growth. 02
Brochure / report title goes here | Section title goes here Contents Macroeconomic environment 04 Market landscape 08 Legal and regulatory 16 Quality of information 29 Servicing capacity 32 What’s next? 39 Contacts 40 03
Deleveraging Europe 2019: Focus on France Macroeconomic environment Notwithstanding a slump in implemented a countercyclical the economic forecast, France capital buffer (CCyB) to mitigate is posting GDP growth aligned the risk of recession, the number with the European average of individual and corporate and an unemployment rate bankruptcies decreased. that declined for the fourth Macroeconomic policies, alongside consecutive year. Lending to limited NPL resolution, have households and corporates produced a significant quantity of continued to increase at a 6% distressed assets to spur market rate in 2018, and while the French development. banking supervisory authorities 04
Deleveraging Europe: Focus on France | Non-performing loan market in France Deleveraging Europe 2019: Focus on France Deleveraging Europe: Focus on France | Non-performing loan market in France French economic French economic indicators indicators French economic indicators Following real GPD growth of 2.3% Nominal GDP growth Nominal GDP growth inFollowing 2017, the real GDP growth of 2.3% in highest level in the six 2017, the years, previous highest French level in the six previous economic 3% years, French growth was more economicsubduedgrowthinwas 2018 at Following real GPD growth of 2.3% Nominal GDP growth 1.7%. Social unrest more subdued in 2018that at 1.7%.started Social at in the 2017, endthat unrest the of 2018 highest starteddisrupted level in at the end economic the of 2018 six previous activities years,protests French continuing economic (1%) disruptedwith economic activities with 3% growth into 2019,wasresulting more subdued in a in 2018 at decreased protests continuing into 2019, resulting 1.7%. GDP Socialforecast growth unrest that of 1.3%started forofat in aend the decreased GDP growth forecast 2019. Anofeconomic 2018 disrupted slowdown economic is (5%) 1.3% for 2019. activities with An economic protests slowdown is continuing (1%) widespread among European 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 widespread into GDP 2019, growth the GDP of the p.5 among European resulting countries as the GDP of the Euro forecast Euro area in a countries as decreased ofincreased 1.3% forby 1.9% area increased by 1.9% in 2018, (1) 2019. in 2018, Ancompared economic toin slowdown 2.4% in 2017.is France Euro area compared to 2.4% 2017. (5%) widespread among European 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Note: Note: (1) (1 ) Euro area includes 19 countries Euro area includes 19 countries countries as the GDP of the Euro Source: Eurostat Source: Eurostat area increased by 1.9% in 2018, (1) France Euro area compared to 2.4% in 2017. Note: (1 ) Euro arearate Unemployment Unemployment includes 19 countries rate A Adecreasing decreasing trend trend in in thetheunemployment Source: Eurostat unemployment rate was observed rate acrosswasmost observed European 12% across countries most withEuropean unemployment countriesdecreasing 12% with fromunemployment 12% in 2013 to 8.2% decreasing in 2018 in the Unemployment rate A decreasing from 12% trend in 2013 in the toKingdom 8.2% in 2018 Euro area. unemployment The United rate is driving in the Euro area. Thewas Unitedobserved the improvement across most with levels European significantly countries Kingdom is driving the 8% 12% below with that of unemployment other European decreasing countries. 8% improvement with levels from 12% in The French significantly 2013 to unemployment below that 8.2%ofrate in other 2018 declined in the Euro area. The European countries. The French at for the fourth consecutive United year, but, Kingdom 9.1%, remains unemployment is driving above the ratethe Euro area declined foraverage the 4% 8% 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2012 2013 2014 2015 2016 2017 2018 improvement fourth consecutive and represents with levels year,highest the fourth but atrate in significantly 9.1% remains below above that theofEurootherarea 4% Europe behind Greece, Spain and Italy. European countries. The French 2011 2012 2013 2014 2015 2016 2017 2018 average and represents the fourth France Euro area (1) unemployment rate declined for the 4% highest rate in Europe, behind 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Note: (1 ) Euro area includes 19 countries fourth Greece,consecutive Spain and Italy. year, but at Source: Eurostat (1 ) 9.1% remains above the Euro area France Euro area average and represents the fourth France Euro area (1) Note: Note: (1) Euro (1)area includes 19 countries Euro area includes 19 countries highest rate in Europe, behind Note: Source:(1 ) Euro area includes 19 countries Eurostat Source: Eurostat Greece, Spain and Italy. Source: Eurostat Gross public debt level (% GDP) Gross public debt in France reached €2.3 trillion at the end of 2018 100% Gross public debt in France reached €2.3 Gross public debt level (% GDP) representing 98% of GDP. This trillion at the end of 2018, representing Gross public debt level (% GDP) upward trend since the 2008 financial Gross 98% of public GDP. This debt in France upward trend reached since 80% crisis results in France having thethe 100% €2.3 2008trillion sixth financial highest atgross the results crisis end public ofin2018 Franceinhaving debt representing the sixthIn Europe. highest 98% gross contrast, of levels GDP. debt public This in decreased 60% upward inEurope. the Unitedtrend sincelevels In contrast, Kingdom thebetween 2008 financial decreased in the 2016 80% crisis and United results 2018 by in Kingdom 0.6%Franceandhaving between in the 2016 and the rest 2018 of sixth the highest gross public debt in 40% by Euro 0.6% and area by rest in the 2.3%. of the Euro area by 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Europe. In contrast, levels decreased 60% 2.3%. © 2019 Deloitte SAS. Document Confidentiel Masq in the United Kingdom between 2016 and 2018 by 0.6% and in the rest of (1) France Euro area the Euro area by 2.3%. 40% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Note: (1 ) Euro area includes 19 countries Source: Eurostat (1) 5 France Euro area Note: Note: (1) EuroEuro (1 ) areaarea includes includes 19 countries 19 countries Source: Eurostat Source: Eurostat 5 05
Deleveraging Europe 2019: Focus on France Dynamic credit conditions p.6 and the countercyclical buffer Lending to households and non-financial Consumer/ Corporate lending and ECB refinancing rate (YoY growth) companies continued to increase in 2018, with an annual growth rate of 6% between 16% Dec-17 and Dec-18, propelled by the low interest rate environment. 12% The French supervisory authorities first 8% employed a countercyclical capital buffer in Jun-18 when they raised the buffer from 4% zero to 0.25% of Risk Weighted Assets (RWA). As a result of the high credit to GDP - gap, the CCyB will be increased to 0.5% from Apr-20. ( 4%) 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Other euro area countries introduced similar buffers with Germany announcing Consumer financing Corporate financing a 0.25% buffer, applicable as of Jul-20 p.6(2) Source: Banque de France and ECB Source: Banque de France and ECB in an effort to hedge against recession uncertainty. Despite the safeguarding actions, continued growth in consumer and corporate lending in France may slow as Evolution of CCyB notified to ESRB (Jul-19) © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 p an economic downturn could lead to a renewed credit crunch. IS 1.75% CZ 1.5% SK 1.25% GB LT IE 1.0% 1.0% 1.0% FR 0.25% T3 2018 T4 2018 T1 2019 T2 2019 T3 2019 Date of last update Note: Upward/stable arrow represents increase/stability of the CCyB at the date of last update Source: European Systemic Risk Board (ESRB) © 2019 Deloitte SAS. Document Confidentiel Masque De 06
Deleveraging Europe 2019: Focus on France p.7 bankruptcies Consumer and corporate The number of corporate bankruptcies in Corporate bankruptcies by company size (000) France remained largely stable between 2017 and 2018 at 54,000. Bankruptcies 70 63 63 62 63 60 60 61 are triggered by micro-enterprises and 56 58 60 54 54 very small enterprises (VSE), representing 50 on average 98% of total corporate bankruptcies. Small and medium 40 entreprises (SME) and large corporates 30 made up the remainder with 1,149 and 20 39 bankruptcies, respectively, in 2018. 10 Outstanding loans of companies filing for 0 bankruptcy in 2018 represented 0.3% of 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 total outstanding loans in France. VSE SME Large corporate Despite a downward trend since 2015, the p.7 (2) number of bankruptcies is expected to Note: Company size is defined according to legal units marginally increase in 2019 as the global Source: Banque de France economy is facing difficulties. © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 p The number of households applying to the Household overindebtedness (000) Banque de France (BDF) overindebtedness plan continued to decrease in 2018 to 218 232 221 223 231 240 216 217 163,000, of which 91% were considered 194 200 188 181 eligible for assistance from the household 163 debt commission. This level, which has not 160 been observed since 2003, represents 120 €35 billion of overindebtedness 80 outstanding. The sharp decrease in the last four years is attributable in part to the 40 low interest rate environment and public - 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 policies that better protect households Source: Banque de France against abusive lending practices. Source: Banque de France © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 07
Deleveraging Europe 2019: Focus on France Market landscape With the second largest NPL Coupled with regulatory pool in Europe and emerging pressure, profitability underpins deleveraging activity, France is on banks’ reinforced focus on NPL course to have the highest NPL resolution strategies. Meanwhile, stock in Europe. While the large run-off banks are continuing French banking groups that share the wind-down of their assets, 85% of the market are decreasing and smaller players, such as NPL volumes outside of France, consumer captives and Fintechs the stock of French distressed with growing distressed assets, assets has been stagnant over the will bring small and mid-sized past five years. portfolios to market. 08
Deleveraging Europe 2019: Focus on France p.9 France in the context of European NPLs France has consistently maintained an €636bn stock of NPLs held by European banks (Jun-19) NPL ratio below the European average, 140 45% decreasing further since Mar-15 to 40% 120 reach 2.6% as at Jun-19. In contrast, the 35% 100 corresponding NPL outstanding held by 30% French banks remains the second largest 80 25% 20% stock in Europe after Italy. While French 60 15% banks decreased their NPL exposure to 40 3.0% 10% €124 billion as at Jun-19 from €140bn as at 20 European a ve ra ge 5% Jun-17, this was driven by large NPL sales in 0 0% other European jurisdictions and, notably, IT FR ES GR GB NL DE PT BE AT DK IE FI CY PL SE NO HU HR LU in Italy. NPLs (€bn) NPL ratio Note: The graph presents only the top 20 European countries in terms of gross NPL stock, whereas the European average includes data for all European countries Source: European Banking Authority Risk Dashboard 2Q 2019 p.9 (2) Contrary to the €124 billion NPLs held by NPLs and provisioning ratio in France (€bn) French banks, the stock of non-performing loans owned in France totaled €70 billion as at Dec-18, a level that has remained stable 80 60% over the last five years. Banks’ provisioning ratio, intended to cover prospective losses © 201960Deloitte SAS. Document Confidentiel 50% on NPLs, increased to 51% in 2018, a 2% 40 40% year-over-year (YoY) variance. Recent EU- wide regulatory guidelines will undoubtedly 20 30% have an impact on the provisioning ratio as banks are directed to provision unsecured - 20% NPLs at 100% three years after default. 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 With NPL resolution strategies targeting a Gross NPL Provisioning Ratio rapid clean-up of banks’ balance sheets, Source: Banque de France Source: Banque de France an acceleration of NPL disposals is forecast despite the overall low NPL ratio in France. © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 pour 09
Deleveraging Europe 2019: Focus on France The French banking landscape The French banking market consists of centralised, banking groups, which account for over 85% of market mutual and cooperative banking groups, consumer share. The level of centralisation is a key factor in NPL finance companies, foreign and independent banks, disposal maturity, while regional banks are frequent Fintech companies and consumer captives. The seemingly sellers of small portfolios via limited auction processes fragmented market is in fact dominated by the top six or bilateral transactions. +85% of the French banking market Centralised Mutual & Consumer Foreign/ New players/ Consumer Category banking cooperative finance independent Fintechs captives groups banking groups companies banks Examples Mortgage Mortgage Mortgage Mortgage Mortgage Mortgage Credit Consumer Consumer Consumer Consumer Consumer Consumer offering SME SME SME SME SME SME Corporate Corporate Corporate Corporate Corporate Corporate - + - + - + - + - + - + Size Centralised - + - + - + - + - + - + NPL sale - + - + - + - + - + - + activity Source: Deloitte analysis 10
Deleveraging Europe 2019: Focus on France The six largest French banks dominate the French As retail banking represented 63% of aggregated NBI in banking market: BNP Paribas (BNPP), Société Générale 2018, NPL monitoring and delinquency resolution are (SG), BPCE Group (BPCE), Crédit Agricole Group (CAG), key components of profitability. A significant NPL stock Crédit Mutuel Alliance Fédérale Group (CMG) and La also affects operating performance as both human Banque Postale (LBP). Despite disparities between capital and financial resources are engaged in credit banks, the aggregated Net Banking Income (NBI) management procedures, thus curtailing new lending of the top six increased by 0.9% between 2017 and activities. 2018 to reach €148bn in 2018. Overall, corporate and investment banking revenue decreased by 6%, while asset management and insurance and retail banking activities increased by 6% and 1%, respectively. p.11 Breakdown of the top six French banks NBI (2018) • BNP Paribas • Société Générale • BPCE 14% 7% 20% 2018 32% 2018 2018 25% €43bn €43bn €25bn €25bn 13% €24bn €24bn 61% 61% 67% • Crédit Agricole SA • Crédit Mutuel • La Banque Postale 16% 7% 20% 2018 6% 2018 2018 17% €33bn €33bn €18bn €18bn €6bn €6bn 67% 74% 93% Retail banking CIB Other activities Source: Bank annual reports © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 pour projection 9 11
Deleveraging Europe 2019: Focus on France p.12 p.12 Are French banks less profitable than their EU counterparts? 1.Cost 1. Costof ofrisk riskto tototal totalassets assets(2018) (2018) Combined cost of risk (CoR) of the top six Cost of risk to total assets (2018) French banks decreased by 6.4% between 2017 and 2018, as reductions in levels of 0.13% 0.13% 0.12% 0.12% non-performing loans led to lower NPL ratios. 0.10% 0.10% 0.09% 0.09% However, three banks still have a CoR to total 0.08% 0.08% 0.09% 0.09% balance sheet ratio that is above the 2018 0.05% 0.05% European median of 0.09%. BNPP BNPP SG SG CAG CAG BPCE BPCE CMG CMG LBP LBP Costofofrisk Cost risktotoaverage averagetotal totalassets assets Europeanmedian European median Source: Source: Source: Autorité Autorité deContrôle Contrôle de contrôle Autorité de Prudentiel prudentiel etde deRésolution Résolution et de résolution Prudentiel et (ACPR) (ACPR) (ACPR) 2.Cost 2. Costtotoincome incomeratio ratio(2018) (2018) The cost to income ratio remains a leading Cost to income ratio (2018) concern as it has continued to increase 79% 79% since 2015. Operating expenses of French 71% 71% 70% 70% 73% 73% banks, mainly under pressure from costly 65% 65% 65% 65% restructuring plans, increased faster than their 64% 64% net income in 2018. This resulted in a 0.8% increase in the average cost to income ratio of French banks to 70.2% in 2018, a level that is on average 6% higher than the European median. BNPP BNPP SG SG CAG CAG BPCE BPCE CMG CMG LBP LBP Costto Cost toincome incomeratio ratio Europeanmedian European median Source:ACPR Source: Source: ACPR ACPR ©©2019 2019Deloitte DeloitteSAS. SAS.Document DocumentConfidentiel Confidentiel f risk to total assets (2018) 3. Return on equity (2018) The profitability of the top French banks, Return on equity (2018) measured by their Return on Equity (RoE), increased to 6.7% in 2018 from 6.3% in 7.6% 7.1% 7.7% 6.8% 6.7% 7.5% 2017; however, French banks on the whole 3% remain less profitable than their European 0.12% 5.3% counterparts. Similarly, the average Return 0.10% 0.09% on Assets (RoA) of the same French sample 0.08% 0.09% reached 0.38% in 2018, below the European median of 0.51%. 0.05% PP SG CAG BPCE CMG LBP BNPP SG CAG BPCE CMG LBP of risk to average total assets European median Return on equity European median e: Autorité de Contrôle Prudentiel et de Résolution (ACPR) Source: Source: ACPR ACPR o income ratio (2018) 12 79% 70% 73% 65% 65%
Deleveraging Europe 2019: Focus on France Gross NPL exposure held by top French banks p.13 The cumulative NPLs of the six largest French 1. Gross Gross NPL NPL NPLs and and ratio NPL (1) ratio (€bn,(€bn, Dec-18) Dec-18) banks totaled €112 billion as at Dec-18 with a corresponding average NPL ratio of 3%, varying p.13 among the French groups from 1.5% to 4.3%. 40 4.3% 5% BNPP was the most exposed to credit risk with 3.6% 3.2% 3.0% 4% 1. Gross NPL and NPL ratio €34 billion of NPL outstanding in 2018, and La(€bn, 30 Dec-18) Banque Postale had the lowest level with NPLs 2.6% 3% of just €1 billion. 40 4.3% 20 5% The overall level of NPLs decreased further 34 1.5% 2% for French banks as at Jun-19,3.6% which should 4%23 30 3.2%10 3.0% 21 be reflected in the individual bank's exposure 18 1% 2.6% 14 once the results of the 2019 EU-wide 3% 1 20 exercise are published. transparency - 0% 34 BNPP 1.5% SG CAG 2% BPCE CMG LBP 10 23 21 Gross NPL NPL ratio 18 1% 14 Note: Gross NPLs of French banks held in France and abroad (1) 1 Source: Company annual reports and financial statements - 0% Hou BNPP SG CAG BPCE CMG LBP 2% 5% Hou Gross NPL NPL ratio 17% Non-performing exposures are composed NPLs by loan type(1) (Jun-18) SME 26% of residential mortgages and consumer Household -Total NPL Mortgage SME loans, and SME and corporate loans in equal 2. NPL by loan type (June-18) 2% €86bn 17% proportions. The only comparable measure 5% Household - Other SME of this breakdown for the top five French 17% banks is based on the Internal Rating-Based SME - Corporate Corp 26% 17% 11% (IRB) reporting published by the EBA annually. 5% Corp Total NPL SME - Mortgage 2. NPL Defaulted by loan exposures type using (June-18) this approach €86bn 17% totaled €86 billion as at Jun-18 and were SME - Other Publ distributed evenly between household loans (34%), SME loans (33%) and corporate loans Corporate - Large 17% 11% (32%). 5% Corporate - Specialised lending © 2019 Deloitte SAS. Document Confidentiel Public sector Note: (1) NPLs of BNPP, CAG, BPCE, SG and CMG owned in France and abroad, based on the IRB approach i.e. banks’ own calculation model © 2019 Deloitte SAS. Document Confidentiel Source: 2018 EU-wide transparency exercises - EBA Masque Deloitte 4:3 pour 13
Deleveraging Europe 2019: Focus on France A closer look at NPL stock beyond the top banking groups p.14 (1) A recoller, sans logos 1.Selected Selectedconsumer consumercaptives captives– Gross outstanding - Gross outstandinginin France (€bn, 2018) France €19bn €12bn €2bn €2bn €34bn 35 0.1 0.8 0.3 1.5 0.2 1.6 30 Non-performing 25 11.6 Performing 33.6 20 0.2 18.9 p.14 (2) 15 RCI Banque PSA Banque Carrefour Banque Banque Edel Total A recoller, sans logos 2. Banks in run-off - Gross outstanding in France Banks in run-off – Gross outstanding in France (€bn, 2018) €100bn €105bn(1 ) €13bn €218bn 220 1.3 4.7 11.6 180 104.7 Non-performing 140 212.8 Performing 3.3 100 96.4 60 p.14 (3) Crédit Foncier Dexia Crédit Immobilier Total de France © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 pour projection 12 A recoller, sans logos Selected Fintechs 3. Selected – Gross fintechs outstanding - Gross in France outstanding (€m, 2018) in France €203m €38m €32m €12m €285m 300 0.2 11.8 12.0 2.4 250 0.8 29.7 37.6 200 8.6 Non-performing 150 273.3 Performing 100 194.2 50 - © 2019 Deloitte SAS. Document Confidentiel Masque Deloitte 4:3 pour projection 13 October LookandFin Credit.fr Bolden Total Note: (1) The credit risk exposure of Dexia is displayed as gross loans, and NPL data were not available Source: 2018 annual reports and company websites 14
Deleveraging Europe 2019: Focus on France Private debt in the French market and the breakdown of NPLs by asset type Outstanding retail and corporate loans (including Nearly half of this amount belongs to corporates SME) in France totaled €2.2 trillion as at Dec-18 and (including SME) resulting in an NPL ratio of 3% for are mainly comprised of retail mortgages (45%), whose this asset class. Consumer loans, which are generally growth is stimulated by historically low interest rates. unsecured, make up 33% of bad debt and have the The large corporate segment showed an increase highest NPL ratio at 11% (compared to 1.3% for retail in corporate loans over the last five years, while mortgages). consumer loans have remained stable in light of more The share of NPL stock has slightly decreased since stringent regulation. 2014 and is driven almost entirely by consumer loans, Retail and corporate NPL outstanding in France, a as the quality of debtors has improved and NPL sales different measure than the total NPLs held by French have been focused on this asset class. banks across Europe, totaled €68bn as at Dec-18. Retail and corporate loans outstanding (€bn) 2 244 2 400 2 125 2 018 1 947 2 000 1 838 1 880 2 605 244 2 400 1 752 2 572 125 2 529 018 1 600 456 471 1 500 947 2 000 463 1 838 1 880 1 752 393 415 605 374 383 572 1 200 361 368 500 529 1 600 356 456 471 207 215 463 207 209 207 207 149 393 415 800 374 383 1 200 361 368 356 207 866 207 899 207 954 1 215 010 400 784 815 207 833 209 800 149 - 954 1 010 400 784 2012 815 2013 833 2014 866 2015 899 2016 2017 2018 - Mortgage Consumer SME Large corporate 2012 2013 2014 2015 2016 2017 2018 Note: Consumer Note: Consumerincludes includesnon-real non-real estate loansto estate loans toindividuals; individuals; Large Large corporate corporate includes includes onlyonly non-financial companies Mortgage non-financial companies Consumer SME Large corporate Source: Banque de France Note:Source: Banque Consumer de France includes non-real estate loans to individuals; Large corporate includes only non-financial companies Source: Banque de France72 74 73 72 80 and70 Retail corporate NPL outstanding (€bn) 70 68 80 60 72 74 73 72 70 33 70 68 32 33 34 34 33 32 60 40 32 33 33 34 34 33 32 27 27 28 26 24 22 23 40 20 12 27 11 27 28 13 13 26 14 24 14 22 13 23 20- 2012 2013 2014 2015 2016 2017 2018 12 11 13 13 14 14 13 - Mortgage Consumer Corporate 2012 2013 2014 2015 2016 2017 2018 Note: Consumer includes non-real estate loans to individuals; Corporate includes SME and large corporate exposure Mortgage Consumer Corporate Source: Banque de France Note: Consumer Note: includes Consumer includesnon-real estateloans non-real estate loans toto individuals; individuals; Corporate Corporate includes includes SME SME and and large largecorporate corporate exposure exposure Source: Banque de France Source: Banque de France e SAS. Document Confidentiel Masque Deloitte 4:3 pour projection 15 15 SAS. Document Confidentiel Masque Deloitte 4:3 pour projection 15
Deleveraging Europe 2019: Focus on France Legal and regulatory New guidelines issued by the EBA legal framework enables loan in June 2019 require EU banks activity as well as debt recovery to define an NPL strategy to and asset resolution. The sustainably reduce NPL levels. mortgage financial guarantee French banks’ adherence to system, insolvency regimes these guidelines, as well as the (including the overindebtedness new Pillar 1 and Pillar 2 guidance scheme), collateral enforcement backing full NPL provisioning, and amicable or judicial should incentivise deleveraging. procedures facilitate effective, At the broadest level, the French albeit lengthy, NPL resolution. 16
Deleveraging Europe 2019: Focus on France Impact of the EBA’s new NPL guidance The EBA's new guidelines on the management of non- Compliance with these new requirements will prompt performing and forborne loans came into effect on significant additional costs, further reducing banks' June 30, 2019 and impacted more than 6,000 banks operational and execution capacity. This is expected in the European Union. The guidance introduces new to lead to an increase in banks’ refinancing costs, a requirements for banks to define an NPL strategy and reduction of their profitability and will ultimately weigh to implement operational structures to sustainably on their regulatory capital needs. The potential impacts reduce NPLs. In line with these guidelines, European of the EBA’s guidelines are outlined below. banks will have to design new projects to adapt IT systems, adjust risk models, review business models, improve credit management practices and adapt NPL procedures and tools. Internal Data and IT System organisation device monitoring and process • Based on internal and external operating environment analyses NPL strategy • Defines time-bound reduction targets • Studies all strategic options to reduce NPLs - + - + - + • Decision making NPL governance • NPL operating model and operations • Internal control framework - + - + - + • NPL monitoring and early warning processes • Prevents borrower delinquency due to Forbearance deterioration of economic situation • Extends exposure terms and postpones payments - + - + - + • Updated EBA NPL definition • Classification according to forbearance status NPL recognition • Implementation of mechanism for days past due determination - + - + - + • Defines clear internal guidelines for: NPL impairment - Irrecoverable loans and write-offs and write-offs - Adequate valuation of loan portfolios impairments - Robust risk provisioning methods - + - + - + • Independent, up-to-date and coherent value Collateral assessments of collateral associated with NPLs valuation • Regular back-testing • Sale of foreclosed assets - + - + - + 17
Deleveraging Europe 2019: Focus on France New supervisory directives on NPL provisioning The EBA’s new definition of default will come into application by New definition of default January 2021 with adjusted criteria that should significantly affect (Jan-17) the NPL stock and their expected behaviour The ECB guidance defines supervisory expectations for NPL ECB NPL guidance management. It requires banks with large NPL stocks to develop (Mar-17) appropriate strategies to reduce their level. Pillar 2 Addendum to the The addendum clarifies the ECB’s supervisory expectations for ECB NPL Guidance prudential provisioning of new NPLs (i.e. loans classified as NPL (Mar-18) on or after April 1, 2018). This press release established further steps in the supervisory ECB press release approach to reducing NPLs and provides coverage expectations for (Jul-18) banks’ NPL stock (i.e. loans classified as NPL before April 1, 2018). The European Parliament and the Council of 17 April 2019 Official Journal of the EU amends the CRR minimum loss coverage for NPLs and sets out (Apr-19) the prudential treatment under Pillar 1 for NPLs arising from loans Pillar 1 originated on or after April 26, 2019. The most recent communication clarifies previous NPL guidance ECB communication and provides some adjustments to the ECB’s supervisory (Aug-19) expectations for new NPLs (under the Pillar 2 Addendum) to allow a consistent and simple approach to reducing NPLs. Communication from the ECB on coverage • Pillar 2 as per the ECB press release still applies to expectations, published in Aug-19, attempted to clarify NPL stock, i.e. loans classified as NPL before April 1, and simplify previously published NPL guidance. 2018; and The text (i) addresses the overlap in scope between • Pillar 1 and Pillar 2 Addenda have been harmonised the addenda of Pillars 1 and 2, (ii) specifies the relevant so that coverage expectations are consistent for loans coverage expectations for NPLs based on the date of classified as NPLs on or after April 1, 2018. loan origination and the date of the NPL status and (iii) provides some adjustments to the Pillar 2 Addendum: Loans classified as NPL Pillar 2 – before April 1, 2018 ECB press release Loans originated Pillar 2 before Addendum – Adjusted Loans classified April 26, 2019 calibration as NPL after April 1, 2018 Loans originated Pillar 1 – on or after Backstop April 26, 2019 18
Deleveraging Europe 2019: Focus on France Pillar 2, as described in the ECB press release of Jul-18, French banks are generally viewed as having low applies to loans classified as NPL before April 1, 2018 NPL ratios as they are, overall, below 5%. The initial p.19 (the NPL stock). It provides three different paths to full coverage –or 100% provisioning rate– based on the provisioning rate, to be applied in Dec-20 for banks with net NPL ratios below 5%, is 60% for secured specific characteristics of each bank: loans classified as NPL for more than seven years and • banks with net NPL ratios 5% and 12.5%. provisioning rate is expected every year. Provision for banks according to NPL ratio Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-25 Dec-26 Net NPL ratio 5% and 12.5% Unsecured NPL 50% 60% 70% 80% 90% 100% 100% Secured NPL 40% 50% 60% 70% 80% 90% 100% Source: ECB press release (Jul-18) © 2019 Deloitte SAS. Document Confidentiel 19
Deleveraging Europe 2019: Focus on France Both the Pillar 1 and Pillar 2 Addenda are applicable to to Pillar 1. Additionally, the coverage expectations new NPLs: for new NPLs are consistent under both Pillar 1 and • Pillar 1 applies to NPLs from loans originated on or Pillar 2 Addendum: a 100% provisioning rate for new after April 26, 2019; and NPLs should be reached by the 3rd, 7th, or 9th years depending on attached guarantees. • The Pillar 2 Addendum applies to NPLs from loans originated on or after April 1, 2018. Simultaneously, the EBA’s new definition of default p.20 should create “new compartments” of NPLs that This overlap initially resulted in two different might enhance both NPL stocks and expectations for approaches being used for new NPLs classified from innovative financial solutions. April 26, 2019 onwards, and has been addressed in the Aug-19 communication of the ECB. The The impact of these directives could be significant and communication provides some adjustments so that should create opportunities for NPL disposals. the Pillar 2 Addendum only applies to NPLs not subject Provisions on new NPLs by year after default(1) 100% 100% 100% 100% 100% 100% 100% 85% 80% 80% 70% 55% 35% 35… 25% 0% 1+ 2+ 3+ 4+ 5+ 6+ 7+ 8+ 9+ Secured - Real estate collateral Secured - Others Unsecured Note: (1)On or after April 2018 Source: ECB communication (Aug-19) © 2019 Deloitte SAS. Document Confidentiel Masque D 20
Deleveraging Europe 2019: Focus on France Potential impact on NPL disposals Portfolio type Definition Potential impact on NPL transactions • Unsecured: three years post NPL status • Portfolios are too expensive to maintain Fully • Secured: nine years post NPL status if on balance sheet despite relatively high provisioned guaranteed by a real estate collateral, quality of underlying assets (especially - + or seven years otherwise for secured loans) Pillar 1 – Backstop • Minimum one-year probation period • A default provision rate is applied to Restructured • Required conditions for reclassification: loans that may no longer be delinquent (probation - Min. 12 months of regular payments; - + (if sufficient new payments have been period) - No past due credit obligations; and collected), making them costly to hold - No signs of unlikeliness to pay EBA new definition of default • Default status applies at the customer-level • Borrower level default provision rate Defaulted (borrower's total exposure) regardless of the applied to loans that may not be by contagion actual status of each individual loan - + delinquent individually and may still have good recovery chances EBA new definition of default • BDF can require banks to restructure loans • Upon completion of the probation Overindebted of overindebted customers period, these loans are reclassified as customers • Loans are reclassified as restructured “performing overindebted” and can only (BDF) - + and subject to the 12-month probation be acquired by regulated entities EBA new definition of default • Minimum 3-month probation period • A default provision rate is applied to Non-restructured • Clear assessment of unlikeliness to pay loans that may no longer be delinquent (probation triggers must be made before reclassification - + (if new payments have been collected), period) to performing making them costly to hold EBA new definition of default Recent updates to accounting and regulatory that five years after NPL classification, secured loans frameworks issued by European regulators have must already be provisioned up to 70%. In France, created significant opportunities for the French NPL where the judicial process for debt recovery is lengthy, disposal market. These regulations result in increased applying a high provisioning rate is incompatible with incentives for NPL holders to deleverage their balance optimistic recovery chances. The increased cost is a sheets as NPL stocks are becoming more expensive to clear incentive for portfolio disposals. retain. In particular, the Pillar 1– backstop implies 21
Deleveraging Europe 2019: Focus on France Banque de France overindebtedness plans, a French market specificity The Banque de France established a plan for Among the total number of applicants in 2018, there households that cannot reimburse their loans and were 92,000 were first-time applicants, a 4% decrease cannot reimburse their loans while paying their current YoY and a level comparable to 1990. Of eligible expenses. It offers a remediation plan to restructure or applicants, 45% were oriented toward a recovery plan partially write-off debt. In 2018, 163,000 applications without judicial liquidation, which represents a total were submitted to BDF under this scheme, of which debt of €1.3 billion. BDF plans can extend expected 91% were considered eligible, either directly by the recovery time significantly as the instruction period commission or following a district court appeal. The takes up to two years and plans can last up to seven number of applications submitted decreased by 10% years. YoY and by 27% compared to 2013. BDF plan activity by stage (2018) • Individuals initiate process by submitting a BDF plan 163 000 applications submitted application. Upon application, the individual is registered to the national payment incident database (FICP) • BDF examines the application to assess the eligibility of 148 000 eligible applications a plan • BDF defines a solution tailored to the applicant's 66 000 standard procedures economic situation (new repayment schedule, moratorium and/or partial write-off) • For highly deteriorated financial situations, BDF can 12 000 personal recovery procedures implement a total write-off (FICP registration continues for five to seven years) p.22 14 000 procedures terminated • BDF plan is closed (full repayment or total write-off) Source: Banque de France The total debt of eligible applicants totaled €6.6 billion Total debt of eligible applicants (Dec-18) as at Dec-18, of which €3.5 billion relates to eligible first time applicants. The debt of eligible applicants Financial debt is composed mainly of financial debt, of which 42% is related to mortgage loans with the remainder divided between personal and revolving loans. Arrears 43% represented 12% of the total debt and the debt write- 13% off rate in 2018 was 30%, up 3% from 2017. 75% 23% 12% 25% 9% Source: Banque de France 22
Deleveraging Europe 2019: Focus on France Simplified BDF plan application cycle Application submission by debtor Eligibility assessment of application by the Commission Application not eligible Eligible application Possible recourse to the Assessment by the Commission of the court of execution most appropriate procedures Standard procedure No financial solution (Plan conventionnel ou moratoire) (Procédure de rétablissement personnel “PRP”) PRP with PRP without compulsory compulsory Failure Success liquidation liquidation Post-amicable phase Recovery plan Debtor’s approval Debt write-off recommended by Actions imposed: the Commission • Debt collection • Debt suspension • Moratorium No Yes Actions recommended: • Partial write-off Compulsory liquidation Standard • Balance reduction by court: foreclosure procedure • Debtor’s obligations and closing of PRP Source: Banque de France 23
Deleveraging Europe 2019: Focus on France French mortgage market guarantees Financial guarantees in the mortgage loan market are hypothèques. Most financial guarantee providers, an alternative to registered mortgages (hypotheque). including Crédit Logement, manage the recovery In practice, when an individual requests a mortgage process. In the event of default, resolution procedures loan in France, the lender submits an application for are initiated by the guarantee providers. These could a financial guarantee from its affiliated subsidiary. If include loan restructuring or loan consolidation. In the individual is not eligible, the bank will then register case of failure, they proceed to the sale of the assets. a first ranking mortgage with the Conservateur des p.24 Of the €203 billion new individual mortgage loans in Mortgage loans by guarantee (2018) p.24 2018, 51% were secured using financial guarantees. Crédit Logement is the leading French specialist 8% in mortgage loan guarantees with €346 billion of 9% total loans outstanding guaranteed as at Dec-2018, 8% more than half of outstanding secured by financial 9% Financial guarantee €203bn guarantees. In 2018, it guaranteed more than 575,000 51% Mortgage Financial guarantee new loans loans. €203bn Other guarantees Mortgage 32% new loans 51% Banks also have their own mortgage loan guarantee No guarantee Other guarantees subsidiaries such as CEGC, part of the BPCE group, 32% which has 15% market share, and SOCAMI, also a BPCE No guarantee entity, distributing through Banque Populaire branches only. Note: Note:AsAs a%a of %loan production of loan production Source: Source: Crédit Crédit Logement Logement Observatoire Observatoire Other non-banking players are also present in this Note: As a % of loan production sector, include CNP Caution, a subsidiary of CNP Source: Crédit Logement Observatoire Assurances, and MNH and MGEN, which are mutual insurance companies. Their market share is less than Outstanding by financial guarantee (2018) 20% combined. 3%5% Crédit Logement 4% 3%5% CEGC Crédit Logement 9%4% SOCAMI CEGC 9% €656bn 10% outstanding 54% CAMCA SOCAMI €656bn loans 10% outstanding 54% CMH CAMCA loans 15% CNP CMH 15% Others CNP Others Note: As a % of loan outstanding Source: Xerfi Note: Note: AsAs a%a of %loan outstanding of loan outstanding Source: Source: Xerfi Xerfi © 2019 Deloitte SAS. Document Confidentiel Masqu © 2019 Deloitte SAS. Document Confidentiel Masqu 24
Deleveraging Europe: Deleveraging Europe 2019: Focus on France Legal p.25 This guarantee system allows a credit Crédit Log risk pooling between banks and financial guarantee providers. Crédit Logement is a joint subsidiary of the main French This guarantee system allows a credit Crédit Logement – shareholding structure banking groups. (Dec-18) To benefit from the risk pooling between banks and financial guarantee scheme, banks have to be 6% guarantee providers. Crédit Logement is a 3% shareholders of Crédit BNP Logement and Paribas must be committed to increasing the 9% joint subsidiary of the main French banking 6% CréditFund, Agricole Group risk 17%Mutual Guarantee a credit groups. To benefit from the guarantee 9% sharing mechanism. Société Shareholders Générale Sha 7% e scheme, banks have to be shareholders of contribute to the fund (Fonds Mutuel de BPCE Group Crédit Logement and must be committed 7% €1.3bn Garantie), a risk pooling tool used by shareholder Crédit Logement in case Crédit of unrecoverable Foncier 9% to increasing the Mutual Guarantee equity 9% loans. Crédit Mutuel Group Fund, a credit risk sharing mechanism. Crédit 32% Logement has a low NPL ratio over SF2 - La Banque Postale Shareholders contribute to the fund total exposure of 0.22% in 2018 related (Fonds Mutuel de Garantie), a risk pooling 17% to the grantedHSBC France (off balance guarantees tool used by Crédit Logement in case of sheet). The NPL outstanding on its Others Source: Com unrecoverable loans. balance sheet totals €1.4 billion. Individuals Crédit Logement has a low NPL ratio over p.25 (2) annual report Source: Company Source: Company annual report total exposure of 0.22% in 2018 related to the granted guarantees (off balance sheet). The NPL outstanding on its balance sheet Créd totals €1.4 billion. Crédit Logement exposure (1) (€bn) 1 1 1.0 Commitments Non-performing 300 1 345 Commitments © 2019 Deloitte SAS. Document Confidentiel 325 Performing 2016 300 Créd Créd 2016 2017 2018 OnBalance On Balance €1.2bn €1.3bn €1.4bn €1.2b SheetNPLs Sheet NPLs Note: (1) Off balance sheet guarantees related to loans guaranteed by Credit Logement Note: (1) Off ba Credit Logement Source: Company annual report Source: Compan © 2019 Deloitte SAS. Document Confidentiel 25
Deleveraging Europe 2019: Focus on France Standard recovery process for mortgage NPLs Standard mortgage recovery procedure Command of seizure Forfeiture of term Collateral auction Summons to oral Sales proceeds Formal notice hearings received process Days past due 90 180 210 270 350 720 1 2 3 4 5 A B C Note: Time estimates outline a standard recovery procedure of a mortgage without a financial guarantee Source: Deloitte estimates For mortgages, default is usually declared after 90 The recovery process varies for the lender when days past due, and the recovery procedure is relatively financial guarantees have been granted for residential straightforward and lender friendly: loans. When the debtor is not able to meet the payment Once the debt is forfeited by the bank, the 1 A due date, the term is forfeited (déchéance du financial guarantee (e.g. Crédit Logement) can be terme). This enables the bank to ask for the activated to cover the unpaid amounts. immediate full reimbursement of the loan. If the request is deemed compliant, the financial B Following the forfeiture of the term, through the guarantor repays the lender and receives a 2 command of seizure (assignation des débiteurs), subrogation notice (quittance subrogative) that is debt holders can put in force the requirement for used to take legal action against the debtor. debtors to pay the amounts due. The provider of the financial guarantee exercises Debtors and guarantors are then summoned to a C its subrogation action (recours subrogatoire) 3 court hearing (convocations pour audience). against the debtor by command of seizure. The Court usually decides to sell the collateral 4 through an auction process (ordre de mise en vente). Proceeds from the sale of the asset pledged are 5 distributed to debt holders (distribution des fonds). 26
Deleveraging Europe 2019: Focus on France Real and non-real estate guarantees that back SME loans Type of Financial guarantee Company’s Real estate pledge Personal guarantee guarantee (BPI, SIAGI etc.) undertaking pledge What it is? • Real property pledged • Unsecured written • Counter-guarantee • Pledge of the business to loan by debtor promise from an provided by French (and its assets) to the • Considered as a real individual, owner Public Investment benefit of the creditor security (linked directly or management Bank, which offers to protect it against the to loan) guaranteeing payment funding and guarantees risk of payment default of loan in the event of to SMEs, Micro- by the debtor payment default enterprises and self- • Not tied to a specific employed individuals asset • Guarantees range from 40% to 70% of loan amount How can it be • Property must be • Guarantor must sign • Intended as guarantee • Contract should be triggered? registered (for a given a written document, for financial institutions signed between debtor value and duration) for which lender holds as to cover part of the and lender benefit of the lender security debt in the event of • Eight days after a • Once default has been • Can be revoked in borrower default unsolved order to pay, declared, the lender several cases (physical • Will only settle the lender can request launches property loss of the guarantee, lender’s final loss after to the commercial foreclosure procedures mandatory information all other securities have court to order the missing, disproportion been activated public auction of the between the guarantor company’s assets. This patrimony and his gives priority to pledge commitment, etc.) holder in proceeds disbursement Requisite • Mortgage registration • Signed promise with • BPI’s signed approval • Registered deed document complete information deposited at the clerk (greffe) Valuation - + - + - + - + strength and transparency • One of the most solid • Value assessment • After collections from • Difficult to assess types of guarantees more complex as other securities, BPI will recoverability amount • Property can be valued value impacted by reimburse a portion as value of assets according to market solvency and holding (40% to 70%) of lender will depend on the index of guarantor (property, final loss liquidation of company liquid assets, etc.) holdings Source: Deloitte analysis 27
Deleveraging Europe 2019: Focus on France Overview of restructuring and insolvency proceedings for French companies Simplified restructuring and judicial procedures In case of financial difficulties, a French company can use amicable out-of-court proceedings or judicial proceedings. A company can enter into amicable negotiations with creditors prior to insolvency(1): Ad hoc proceedings (Mandat ad hoc): An out-of-court and confidential proceeding, 1 a solvent debtor facing financial difficulties can request the appointment of an ad hoc agent, whose role is to facilitate negotiations with creditors. Amicable Conciliation: An out-of-court and generally confidential proceeding, available to proceedings 2 all private entities and individuals acting as merchants, artisans or independent professionals in commercial or artisanal activities (except farming) facing legal or financial difficulties and insolvent for less than 45 days. The court appoints a conciliator to facilitate negotiations with creditors and reach a workout agreement. Failure of out-of-court proceedings or direct recourse to judicial proceedings Available to solvent companies, safeguard proceedings can only be petitioned by the debtor and allow a restructuring under court supervision. 1 Safeguard proceedings (sauvegarde) • Safeguard Safeguard plan • Accelerated financial safeguard • Accelerated safeguard Judicial In the case of insolvency (cessation de paiements), two judicial proceedings exist to rehabilitate proceedings the company or liquidate its assets. 2 Receivership (redressement judiciaire) Receivership plan • Aim to protect a company’s activity Disposal of assets and employment 3 Compulsory liquidation (liquidation judiciaire) • Liquidation of a company when rehabilitation Liquidation of company assets is not possible Note: (1) A French company is insolvent if it is not able to meet its payment obligations with its available assets when payments are due Source: Deloitte analysis Average length of legal procedures Years 2 4 6 8 10 12 14 Safeguard and Observation period Plans up to 10 years (and up 15 years for farmers) receivership Compulsory When business and assets are sold. On average, 4 years liquidation without assets or 8 years with assets 28
Brochure / report title goes here | Section title goes here Quality of information As the French NPL market These guidelines support an develops, a key driver for investor effective NPL secondary market confidence is the quality of through the introduction of information of NPLs and their enriched reporting, standardised underlying assets. data templates and centralised The European Commission's credit registers. The French (EC) 2017 Action Plan to tackle market has been lagging in high levels of NPLs provides implementing these measures a framework for information as notably demonstrated by the obligations aimed at lenders, debt opacity of NPL transactions. purchasers and public authorities. 29
Deleveraging Europe 2019: Focus on France An Action Plan aimed at improving information quality across Europe The European Commission introduced an Action The most impactful action for enhancing data quality Plan to tackle NPLs in Europe in Jul-17. It addressed would be the use of a loan reporting template that various aspects of the NPL market and presented would improve the consistency and comparability of a comprehensive set of measures to improve the NPL portfolios, increasing potential investors’ trust in quality of information. Key actions and progress the provided information. The lack of transparency of on implementation are outlined in the EC’s fourth traded portfolios also puts France at a disadvantage progress report on the reduction of NPLs in the as it underestimates the depth of the market and Banking Union. While positive on average, tangible decelerates NPL resolution. progress in France is not readily apparent. Key measures from the Action Plan related to information quality Measures Progress Create an NPL reporting template to improve loan information provided by banks and facilitate NPL disposals Enhance disclosure requirements on asset quality and NPLs Strengthen NPL data infrastructure, including implementation of potential transaction platforms and the development of credit registers Develop an NPL secondary market to support NPL reduction efforts Issue new guidelines on bank loan origination, monitoring and internal governance Completed In progress Note: Progress includes the implementation of the Action Plan in Europe Source: European Commission (Jun-19) 30
Deleveraging Europe 2019: Focus on France Availability and quality of information on value drivers Compared to more mature NPL markets, France is it is possible to estimate recoverability potential still considered a new market. This is noticeable in and forecast possible scenarios. The preparation terms of availability and homogeneity of information, of NPL reporting using EBA templates would help whether obtained from lending institutions, public reduce information asymmetries between sellers or private sources creating high barriers to entry. and acquirers and increase access and quality of Still, the French market is rich with information on loan information. Improvements in key areas of data macroeconomic indicators, accurate financial and legal management could further enhance NPL information information on debtors and credit scoring. Combined quality in France. with comprehensive data provided by NPL sellers, Real estate valuation Credit bureaus Limited public information on properties and The absence of credit valuations. Availability of cadastral information via bureaus makes it difficult restricted sources and a multitude of traditional and to access consumer credit Fintech firms offering property valuations, including information. Specialised automated, desktop and drive-by assessments. companies provide credit scoring for individuals and companies. Extensive Regulatory action customer information is available via private sources, Supervisory guidance including solvency reports providing for comparable and legal proceedings. and standardised NPL Civil investigation information to meet companies can find missing NPL investor needs increases debtors and data on the information awareness of data quality solvency of a company or quality limitations and and drives individual. a remediation exercise to improve quantity and quality of information available. Benchmarks Debt servicers have valuable collections and pricing Digitalisation information. Limited public benchmarks, but prior data French banks are investing in digitalisation, can also be sourced through but availability of electronic credit files varies business information greatly between lenders. Debt servicers are companies and consulting also investing in innovation, notably IT and firms. digital tools, to improve servicing capacity. 31
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