Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
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We are New Zealand’s leading private provider of international and domestic education and vocational training. INTERNATIONAL BUSINESS TO BUSINESS DISTANCE LEARNING FOUNDATION TRAINING
ASPIRE2 GROUP 3 Contents 04 22 From the Chief Executive Distance Learning 06 26 Our purpose, mission Safety ‘n Action and what we believe 08 30 Aspire2 Business Our employer partners Workplace Communication 14 Aspire2 International 34 In the news 18 Solomon Group
4 ASPIRE2 GROUP Kia ora This year we set Did we get it right? Not every time, but on a great many occasions yes, we did. We chased the right ourselves the task of opportunities, corrected the right problems, and made 12 financial operating targets out of 12, creating an growth – sustainable excellent springboard for growth and improvement as growth that places we head into 2019. Our ever changing marketplace can make responding students at the very to customers’ needs challenging, but we work heart of our organisation. closely with government and our funding and support agencies to forge partnerships that genuinely help change lives. We are here to serve our communities and that’s what helps keep us grounded. We are constantly striving to further develop our community relationships, and are particularly proud of our launch into Northland, which was all relationship led. Our students are at the core of every decision we make, and for us, success is seeing them find work and opportunities for advancement.
ASPIRE2 GROUP 5 Our students are at the core of 24 every decision we make, and New Zealand locations for us, success is seeing them find work and opportunities for advancement. 650 Building great teams has been another key focus, and Amazing Staff we’ve channeled a huge amount of energy into hiring the right leaders. They’re leaders who are the best 5,000 in their fields, and they’re gathering tribes of other talented people to come and work with us. This is enabling us to build and develop teams who can truly make a difference. Our next task is to grow our people and harvest the talent that lies within. Our aspiration is to be the quality education provider Domestic and that anyone wanting a great career cannot go past - and thanks to another successful year we are well International Students on the way to achieving that. We hold the most 44,000 relationships with industry and business in the country and we are superbly placed to offer students the best employment placements and opportunities in all of New Zealand. Sussan Turner Chief Executive, Aspire2 Group B2B Clients
6 ASPIRE2 GROUP OUR MISSION Aspire2 means employability. OUR PURPOSE Preparing people for successful employment. WHAT WE BELIEVE Everyone matters We aim high We do what we say we'll do
8 ASPIRE2 GROUP Our Employer Partners We have enjoyed the support of our valued partners to create programmes that have provided direct pathways into employment for our graduates. This will continue to be a major focus for the Group in 2019 and we look forward to sharing many, many more successful outcomes with you. We are committed to delivering the best possible employment outcomes for our students by preparing them for employment with relevant training. We are also committed to supporting the needs of our employer partners with industry-specific trained graduates ready to work. We have excellent opportunities for partners to promote their company on any one (or all) of our campuses. This includes the advertising of vacancies, guest speaking, sponsorship, mentoring or event hosting.
ASPIRE2 GROUP 9 Prateek Arora New Zealand Diploma in Hospitality Management (Level 5) Prateek Arora has enjoyed a lightening-speed rise to success in the New Zealand hospitality scene. In 2018 he was named Restaurant Personality of the Year in the Metro Peugeot Restaurant Awards and earned the title of Outstanding Bartender at the prestigious Lewisham The tutors are fantastic, and Awards – success that he attributes to his time at Aspire2 International. you really feel like you are “I enrolled at Aspire2 International because it’s number part of a family. The skills one for hospitality training here. I particularly enjoyed the and knowledge I gained restaurant and café training and learning how to build strong customer relationships. The tutors at Aspire2 are during my diploma studies fantastic, and you really feel like you are part of a family have really launched my there. The skills and knowledge I gained during my diploma studies have really helped me launch my career. career in New Zealand. I was shocked to be named Restaurant Personality of the Year in the Metro Peugeot Restaurant Awards. I felt so surprised – but also really proud. I still have a lot to learn but this win was a great way to get introduced to a lot “Cassia is my first bar manager role and it is a lot of more people within the industry.” pressure – but in a good way. It’s all a challenge, but I love it. I get to work in an industry full of passionate, Prateek has worked incredibly hard, working his way up, amazing people. There’s never been a plan B for me. It’s being consistent and being organised. hospitality all the way.”
10 ASPIRE2 GROUP Amanda Contact Call Centre Training Amanda has been a stay-at-home mum for 16 years. During that time, she has applied for hundreds of jobs, without success. But now, after completing Solomon Group’s 12 week Contact Centre Training course (run in collaboration with Auckland Council), she’s got a bright new career and a whole heap of confidence. What were you doing before coming to Solomon Group? Did you spend the entire 12 weeks in the classroom? I left school at 15, got pregnant at 16, and have been a No, we got out and about a lot as well, with site visits stay-at-home mum ever since. I apply for jobs all the time to different contact centres where we were buddied up – things like reception and front-of-house – but usually with their CSRs and got to listen in on phone calls and I don’t even get a response from employers. It can be look at their different systems. We also made lots of trips pretty disheartening. I must have applied for thousands to the Auckland Council, including for our assessments, of jobs over the years and I’ve done a few courses, but interviews, role plays and IT navigation tests. I still can’t get work because employers want people with experience. It gets boring staying at home all the time, plus as a single mum it’s a struggle financially. I do everything I can to save money – I’ve disconnected the landline, stopped my Chrisco hampers, and only buy the basics. My kids haven’t had new clothes for years. Was the course worthwhile? Everyone has noticed the Absolutely. I loved it. My confidence was a zero when I started and now it’s an eight. It might even be heading change in me. Even people towards a ten! I am a shy person, and when I started this outside of school say I am course I wouldn’t say anything in class or put my hand up. But everyone here is so supportive and encouraging, more confident and happy. so I began to gain confidence. Everyone has noticed the When people start noticing change in me. Even people outside of school say I am more confident and happy. When people start noticing that, it makes me feel better that, it makes me feel better about myself. about myself. I’ve learnt so much about myself on this course – and I’ve realised that I can achieve so much more than I ever imagined.
ASPIRE2 GROUP 11 How did you get on with those? I didn’t realise I’d done that well, but it turned out I was only the second person ever in council history to get 100% in the IT navigation test! I also got the highest score for my roleplay. That really boosted my confidence and reminded me I must stop second guessing myself and putting myself down. Tell us about your new job. I’m a Customer Service Representative for Auckland Council based in Manukau. They start us off in waste management, and then once we are confident there, they move us into other areas. There are so many opportunities here. You can branch out into lots of different departments. My goal is to learn everything first and then work my way up to team leader. Eventually I’d like to join the quality assurance team. How much does it mean to you to finally have a job? It means a lot. I really want to be a good role model for my kids. When other kids ask them what their mum does, I don’t want them to have to say, “my mum doesn’t do anything”. They were so pleased when I told them about the job and my mum cried. She phoned up everyone she knew, she was so proud!
12 ASPIRE2 GROUP McMullen & Wing Shipyard and boat building company McMullen & Wing has a global reputation for quality and innovation. Not surprisingly, securing quality staff is a top priority. More recently the yard branched into new build and The work is complex, technical, and requires a highly- maintenance of commercial vessels and workboats. Their skilled team. Three of the company’s newest recruits are craftmanship is in demand not just in New Zealand, but from NZ Welding School, and according to McMullen & all over the world. Wing Resources Manager Phil Allen, they’ve all hit the Securing a boat building apprenticeship with such a ground running. highly-regarded company would be a dream come true “All three have been with the company for around four for Bailley. months and we are really happy with them,” says Phil. “When I started at NZ Welding School I wanted to “Not only did they come in with the base knowledge and become a boilermaker or a boat builder, so when I got hit skills that we need, but they also get on well with the up for this I went straight over,” says Bailley. “Being in line other staff, have good timekeeping skills and are reliable.” for an apprenticeship here is great. I can learn more while I am working and I’m always doing something different.” Ekueni Purcell, Bailley Te Whaiti and Bryan Hape- Woodmass are currently putting their skills to the test For former classmate and father of five Bryan, landing a working on the new build of an aluminium mussel factory job as a welder for McMullen & Wing has also brought big vessel. For welder Ekueni it’s a golden opportunity to take benefits. his expertise to the next level. “I’ve got five kids so I wanted to get on a career path. “My goal is to be an expert in my field and learn from the There are heaps of opportunities here,” he says. The skills best in the business,” says Ekueni. Bryan learnt at NZ Welding School have prepared him well for the challenges of working for such a trailblazing “Working at McMullen & Wing is great. I’m constantly company. moving around, doing different tasks every day. It’s not desk-bound work and it inspires me to become an “Studying at NZ Welding School teaches you everything awesome welder.” you need to know. The tutors there have been welding for 15 years plus. There are old men there who have been McMullen & Wing was established over 50 years ago as welding all their lives! It helps heaps when it comes to a traditional boat building company, building pleasure starting your career.” craft in steel, aluminium, wood and composite. Over the past 20 years the company has built increasingly larger superyachts, the most recent 50 metres long.
ASPIRE2 GROUP 13 Not only did they come in with the base knowledge and skills that we need, but they also get on well with the other staff, have good timekeeping skills and are reliable.
14 ASPIRE2 GROUP 2018 Aspire2 International 4 3400 We have four campuses We welcomed 3400 in exciting locations international students in 2018 138k 1 Over 138,000 followers One officially verified on our social platforms WeChat account worldwide
ASPIRE2 GROUP 15 2018 has delivered a healthy mix of challenges and achievements for Aspire2 International. Following last year’s election, we’ve been working with Our team works tirelessly to ensure students leave us well new government officials to achieve certainty on policy, prepared for their next step – whether that’s further study, particularly around immigration settings. Despite this meaningful employment, or returning home with a great challenge, we’ve enjoyed pleasing growth in student experience behind them and love in their hearts for numbers, with continued strength from our key Indian New Zealand and New Zealanders. subcontinent and Philippines markets and steady increases from China, Latin and South America, Japan and Korea. We’re delighted to see more students from Vietnam and a stable stream from Russia, Thailand, Indonesia and Saudi Arabia. Everything we do is part of Our work with NZQA has ensured Aspire2 International continues raising the bar on quality delivery, and we’ve preparing students to secure invested heavily in new systems and processes and the future they aspire to. continued rigour on all aspects of learning and delivery. Everything we do is part of preparing students to secure the future they aspire to. This is a team effort It’s time to not only reflect on the year that has been, but and I’m lucky to have around me clever people who also to look ahead to 2019, when we’ll be back striving are utterly committed to making a positive difference to for even more. More students from more countries our students’ lives. It is a great source of pride talking who want to study and work in New Zealand; more to students who have launched satisfying careers off programmes of study that engage and challenge; more the back of their studies, and we’re pushing to improve staff who want be part of our work; and more industry our communication channels and establish a stronger partners for whom we can provide skills and talent. alumni base. We’re also working closely with industry and employer groups to gain input into our programmes and Clare Bradley secure valuable employment pathways for our students. Chief Executive, Aspire2 International
16 ASPIRE2 GROUP GRADUATION We hosted a number of graduation ceremonies across all of our campuses, celebrating the achievements of our graduates as they continue their careers here and overseas. PASTORAL CARE Our students enjoyed a fantastic number of on campus events celebrating Orientation Week, Maori Language Week, Russia Day, Japan Day and more. Our video of Kiwiana Day was our most popular video of the year with over half a million people enjoying the video around the world via Facebook. Across the year we have enjoyed outings with students so they can confidently and safely see some of our countryside. A highlight was our Tauranga campus trip arranged by the Student Council to explore the Waitomo Caves and the surrounding native bush. This story was one of great interest to our international friends online, with over 50,000 people viewing the images! EMPLOYERS Use Aspire2 students if you’ve got the Our relationship with New Zealand opportunity. Get connected with some employers is of utmost importance to us. of the awesome things they’re doing on To promote the contribution our employer the campus and see what value that can partners make to our business we shared bring to your organisation in the future. some of their stories, like this one from Pete Cameron at Connex World Limited. - Pete Cameron, Connex World Limited
ASPIRE2 GROUP 17 AGENTS Showcasing our student offering for our education agents has been a priority for Aspire2 International this year. We have hosted a record number of successful events and training sessions for our partners. A2I SUMMER While our students enjoyed their term breaks we celebrated the beauty of New Zealand and their adventures with a number of competitions run through our social platforms. The winning entries demonstrate just what a great destination New Zealand is for international students and just how breathtaking our beautiful country is! CHINESE NEW YEAR We celebrated a ‘New Year, New You’ with our origami dog (Year of the Dog). This was distributed as a download though our social accounts and website as well as thousands of physical sheets handed out at Chinese New Year celebrations. EVENTS Aspire2 International faculties have encouraged students to participate in innovation and business expos as well as industry competitions. We were extremely proud of the efforts of our students who took away a number of medals at the NZ Hospitality Championships, including NZ Barista of the Year and the 2018 NZChefs Regional Competition. PROSPECTUS The 2019 Aspire2 International Prospectus went to market in September of this year (with English and Chinese versions). It has been well received, with a shorter version available for a more sustainable print solution.
18 ASPIRE2 GROUP 2018 Solomon Group 25 10k We are celebrating 25 years Over 10,000 clients supported through our services 140 8 We support nearly 140 We are located in eight sites schools in South and across Auckland, Northland East Auckland and Rotorua
ASPIRE2 GROUP 19 To continue to better serve the needs of our community, 2018 has seen us amalgamate our campuses across South Auckland, including Aspire2 Trades at Wiri, which now also services all Solomon Group activity. We’re proud to be in five sites across Auckland, two in Heading into 2019 we look forward to the ongoing Northland, and one in Rotorua, where we deliver NZ support of Frank and Judy Solomon and their whānau, as Welding School courses, as well as warehousing, forklift, we strive to continue their legacy of empowering people and painting programmes. to recognise and develop their potential. We know the Our Rotorua campus is seeing a surge in employer magic works – we’ve seen the results and we are deeply requests for young graduates who are ready to join the committed to a year of great return in 2019. Mauri mahi, workforce – this is an exciting time for this region and Mauri ora! their young people, as employers are requesting our Lynette Donohoe diversified offerings. Chief Executive, Solomon Group Meanwhile in Northland, our Dual Pathways through Schools programme is now in its second year. Many of our successful cadets have moved into further training and are now in high demand with employers. There’s much excitement around the success of this programme and we’re looking to expand the offering in 2019 to ensure we have graduates ready for a broader range of employment opportunities. To better meet employer To better meet employer demand for work-ready demand for work-ready graduates, this year Solomon Group also developed a graduates, this year Solomon range of new products specific to employers. One was Contact Centre Training Level 3, which we launched in Group also developed a range conjunction with Auckland Council. This programme has given South Aucklanders an opportunity to train and be of new products specific to employed by one of Auckland’s biggest employers, and employers. we’ve watched with pride as our graduates have moved swiftly into exciting roles there.
20 ASPIRE2 GROUP SUPPORTING OUR TAMARIKI This year our Youth Service and Student Attendance Service came together at our Manukau site to better serve South Auckland youth. We relaunched our NCEA activity early in the year and have been working on new strategies to drive youth engagement and success in 2019. PILOT PROGRAMMES The Absolute Traffic Solutions Ltd (ATSL) This programme has meant pilot programme graduation was held everything to me and I am forever at our Wiri campus where our students grateful. It has motivated me to graduated with a full time employment never give up on myself and know contract. ATSL provide a range of civil that people actually care about projects, special events, maintenance and my circumstances.” upgrades for roads, water mains, sewers, - Jamayne power and telecommunications. EVENTS Kainga Fono events at Wiri campus have allowed potential students to bring whānau, meet the team and take a tour of our campus. These events have been an important part of our students’ journey and the ongoing retention of our tauira, with family involvement from the outset where possible. MAURI MAHI, MAURI ORA! We have had some wonderful outcomes in 2018 including the successful partnership with one of Auckland’s largest employers, Auckland Council. We wish our graduates well as they join the Auckland Council Contact Centre as Customer Service Representatives.
ASPIRE2 GROUP 21 OUR COMMUNITY The Aspire2 Trades painting course completed a number of community projects across South Auckland in 2018 including Papakura Marae, Manurewa’s War Memorial Park Grandstand and Central Auckland’s Pacific Island Presbyterian Church. It was a welcome opportunity for our Level 3 Painting tauira to apply their newly-learned skills in the real world. WHĀNAU ARA MUA Our Level 2 Certificate in Intergenerational Education had a strong focus on employment pathways for 2018. We have nearly 100 students ready to graduate with job pathways or further This is a life changing journey. Be kind study in their sights! to yourself. This is where it starts. - Rose TRADE GRADUATES Aspiring forklift drivers, painters, welders and infrastructure workers have packed out graduation ceremonies this year, celebrating their successful graduation from a range of Level 2, 3 and 4 programmes. Now poised to forge successful careers in the industry, graduates are treated to the recognition they deserve.
22 ASPIRE2 GROUP 2018 Distance Learning 3x 40 Enrolments tripled across Naturopathic College the division celebrates 40 years in 2019 162 2 We have students in 162 Two new leadership courses towns and cities from added to the Business Kerikeri to Bluff Management Programme
ASPIRE2 GROUP 23 In what has been an exciting and busy year, 2018 has marked the launch of Aspire2’s Distance Learning Division, encompassing the Naturopathic College of NZ (NCNZ) and Business Management Programme (BMP). Delivering distance learning and training across New Zealand, we currently have students in 162 cities and towns all the way from Bluff to Kerikeri. Many of our students are working while studying, and we’re extremely proud of their efforts and the hours they spend to enhance There’s no doubt that Aspire2’s their careers and become transformational leaders. Distance Learning Division is 2018 has seen record enrolments across both schools. Growing fast enough to meet this demand has brought on a growth trajectory. its challenges. Fortunately, we have a great team of staff who are well-qualified and experienced in distance learning, although more recruits are needed to ensure we continue to provide the very best service to our clients a leading provider - has developed strong affiliations with through 2019 and beyond. the Clinical Nutritionist Association (CNA), Natural Health Council, and Natural Health Practitioners New Zealand There’s no doubt that Aspire2’s Distance Learning (NHPNZ), all of whom recognise the strength of our Division is on a growth trajectory. Business Management qualifications. BMP is working closely with our students Programmes have developed exponentially from two across industry sectors to ensure our courses can be small business programmes to a suite of management/ applied in their workplace to improve and enhance their leadership and small business offerings. NCNZ has also current leadership practices. developed and delivered a new suite of programmes in health science, naturopathy and nutrition. The Next year will bring further expansion of our offerings, introduction of a new learning management system has enabling us to provide even greater specialist knowledge, made our learning systems more intuitive and convenient, and further increase the employability and scope of skills and better equipped us for further growth. of our students. Our industry partnerships have gone from strength to Linda Weterman strength. NCNZ – which next year celebrates 40 years as CEO – Distance Learning Division
24 ASPIRE2 GROUP MEET THE TUTORS SOCIAL In 2018 we showcased our well- With a reach of over 3.2 million, qualified and experienced tutors Distance Learning drove record across the Distance Learning growth in 2018. We utilised an products. Our busy Naturopathic engaged community of over 10,000 College tutors provided additional followers with 320,000 users each content including blogs, motivation month (on average). and recipes. PROSPECTUS Prospectuses were launched for all Distance Learning product with the consolidation of available product. These are available online and as physical copies. MARKETING All assets were consolidated and refreshed in 2018, including online. Utilising databases and digital communities, new campaigns were rolled out across the year driving record enrolment.
ASPIRE2 GROUP 25 GRADUATE SUCCESS With record graduates in 2018 we were able to showcase and celebrate our graduates from Kerikeri to Bluff across our Distance Learning products. PROMOTIONS As a way to surprise and delight our existing students, we ran promotions through our social platforms – our top promotion reaching over 20,000 impressions. The engagement on our promotions has driven overall awareness for Distance Learning product. GRADUATION We hosted a number of graduations across the year and at the end of 2018, we shared a graduation ceremony with our sister school, Aspire2 International to celebrate the achievements of our graduates as they start their careers. EVENTS Our Distance Learning business development team attended more expos and events than ever in 2018. Our industry partnerships have also gone from strength to strength as we focus on delivering industry-relevant courses and work-ready graduates.
26 ASPIRE2 GROUP 2018 Safety ‘n Action 40,000 Over 40,000 clients trained 80 1 80 courses were refreshed We launched one new state and relaunched of the art website 30 98% Over 30 dedicated trainers We have a competency result of over 98%
ASPIRE2 GROUP 27 2018 has been a year of accelerated growth for Safety ‘n Action – one which solidified our position as New Zealand’s leader in Health and Safety training. Fuelled by our mission to transform New Zealand’s Health and Safety culture, our team has worked tirelessly to develop and deliver market leading products, putting us at the forefront of quality and relevant Health and Safety training. We are also extremely proud to have been awarded a Category We now have ten facilities around New Zealand where students and companies can train in a purpose fit One status, with Highly training environment. Together with the launch of our Commended in every category, new website and live booking system, we continue to look at ways to enhance the customer experience. for External Evaluation Review The result has been a surge in enquiries and bookings, (EER) with NZQA this year. placing us in an extremely favourable position for 2019. Changes in the regulatory market have seen the development of new product ranges this year and been awarded a Category One status, with Highly in response to market demand, a range of Board Commended in every category, for our External and Management Seminars have been launched to Evaluation Review (EER) with NZQA this year. deliver the latest Health and Safety legislation and good practice. To ensure all courses are of the highest As we look towards next year, our focus is on quality we engage internal subject matter experts as strengthening our presence in the construction, part of our overall product development process. agriculture and manufacturing sectors, and maximising additional growth opportunities through the development Safety ‘n Action has successfully delivered training of new products and consistency of service. and development to over 40,000 clients across New Zealand in 2018, with a competency result of over Chris Hunter 98 percent. We are also extremely proud to have Chief Executive, Safety ‘n Action
28 ASPIRE2 GROUP WEBSITE Our new website was launched in 2018 including a live availability feature to make finding a course in any region easier than ever before. BRAND RELAUNCH All brand assets were consolidated and refreshed in 2018, including online. New campaigns utilising our database and digital communities were rolled out across the year driving record enrolment.
ASPIRE2 GROUP 29 REGIONAL GROWTH We have experienced strong growth in our regional markets and our business development teams have worked closely with local events and business associations to strengthen these partnerships in 2019. NEW PRODUCT RANGES Courses were reviewed and refreshed in 2018 with new product added with regulatory change.
30 ASPIRE2 GROUP 2018 Aspire2 Business | Workplace Communication 97% 20 97% of learners showed a We have been delivering literacy and/or numeracy gain numeracy and literacy training for 20 years 82% 82% of businesses surveyed associated increased health and safety with their literacy training
ASPIRE2 GROUP 31 As the largest provider of Workplace Literacy programmes in New Zealand, Aspire2 Business Workplace Communication is making a life changing impact on workplaces and communities across the country. Over the last ten years, we’ve seen the dramatic This year has signaled growth in all areas of the business. It effect our programmes have on the individuals and has been our first year of operation through the Employer- organisations we work with. This year, 97 percent of our led Workplace Literacy fund, with successful programmes learners improved their literacy and/or numeracy skills run across two organisations. Our growing pool of because of our training – an outcome we’re extremely quality tutors have continued to deliver highly successful proud of. The heart-warming entries of two of our clients programmes, and we’ve solidified our position in the aged in the 2018 Diversity Awards (Countdown and Danone care sector and grown our reach into the technology and Nutricia) clearly demonstrated these benefits. security sectors. We’ve worked closely with Safety ‘n Action to superserve our clients and have taken great pride in seeing positive culture change, improved productivity, increased staff engagement and heightened levels of health and safety compliance in the organisations we work with. Also, this year we moved into Victoria Street premises Our growing pool of quality with the Business Management Programme team, better supporting a one Aspire2 approach. tutors have continued to We have of course had our challenges, including the deliver highly successful funding constraints around work visa employees and programmes, and we’ve those on ITO training agreements at Level 3 or above. But these setbacks have been superseded by solidified our position in the outstanding feedback we receive from the businesses and people we work with and the knowledge that we are aged care sector and grown making a difference. With a successful year behind us, our reach into the technology we look to 2019 with renewed vigour to continue to help break the cycle of literacy and numeracy deficiency in and security sectors. New Zealand.
32 ASPIRE2 GROUP The course I did was a very good one for me, because my first language is Tongan. My communication has improved. This programme has made me proud of myself and the company that I am working for. Vai - Coca Cola Amatil NZ The course is a confidence booster, which helps me go out there and be the best that I can be. Richard (Technician) - Visionstream I would say go for it! Aspire2 really allows you to discover things that you probably didn’t know about communication and I think that’s really key. Ilaisaane (Trainee Technician) - Visionstream
ASPIRE2 GROUP 33 The Aspire2 course has helped me with my literacy. I didn’t really get the chance to take part in it at school so it was my second chance. Learning how to communicate properly, effectively and learning how to listen was the main thing. It’s a fun way to learn. Hapate (Operator ANDC) - Countdown DC Wiri I’m from Tonga, I have been working at Lady Allum for over twenty years. When it was first brought up by our boss I wasn’t keen, but now that I’ve done it I feel happier because I feel it has improved my skills, not only here at work but also at home with my family and the community. Ana (Healthcare Assistant) - Lady Allum Village Rest Home It’s helped us to learn how to deal with people from different countries and backgrounds, with a mutual respect and understanding. I would say go for it. You have everything to gain and nothing to lose. Peter (Production Officer) - Danone Early Life Nutrition
34 ASPIRE2 GROUP In the news MĀORI TV - 14 MAY 2018 MĀORI TV - 21 MAY 2018 STUFF - 20 APRIL 2018 RADIO NZ - 8 JUNE 2018 STUFF - 02 JULY 2018 STUFF - 6 AUGUST 2018
NOTE: Information in this printed document is correct at the time of printing and is available online at aspire2.ac.nz. Aspire2 Group Ltd reserves the right to make changes. Any changes will be updated in the online version first. If there is any conflict between this printed document and the online version, the online version will prevail.
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