COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
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HVS.COM COVID-19 Impact on Hotels in Asia Pacific APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President
Asia Pacific Overview FR The momentum in visitor arrivals has been lost due to the impact of the COVID-19 pandemic. January 2020 kick off with robust visitor arrivals before registering an average decrease of approximately 35% and 65% across the region (Australia, Indonesia, Japan, Malaysia, Maldives, Myanmar, New Zealand, Philippines, Singapore and Vietnam) in February and March, respectively. Similarly, the COVID-19 outbreak had cast a shadow over the hotel performance in Asia Pacific. Hotel occupancy decreased by an average of 9% and 27% in February and March, respectively. Average Daily Rate (ADR) decreased by an average of 7% and 10%, translating to an average decrease of 19% and 55% in February and March for Revenue Per Available Room (RevPAR), respectively. In March, all the ten countries experienced a decline in occupancy rate, ADR and RevPAR within the range of approximately 20% to 35%, 6% to 17%, and 40% to 60%, respectively. Some of the common measures to stem the spread of COVID-19 includes barring foreign visitors, 14-days quarantine, avoiding non- essential travel plans, enforcing social distancing, working from home, banning mass gatherings and events, and temporary closure of attractions, community facilities, entertainment venues, schools and places of worship. To assist frontline health workers, affected businesses and employees, governments announced stimulus packages and various incentives such as providing credit facility, handing out cash grants, lowering of interest rates, wage subsidies, offering tax breaks, and supporting SMEs and hard-hit sectors. While the pandemic is anticipated to prolong, hotels should start to draw up plans in preparation for a recovery. In the meanwhile, it is the perfect time to relook into operational strategies, cost-saving initiatives, refurbishment, marketing distribution channels, staff training and technology upgrade. 2 Source: Unsplash
Global Measures FR Globally, many countries have allocated or pledged record amount of economic relief package to cushion the impact caused by COVID-19. The following highlights some of the key initiatives: China's central bank has cut the rate on reverse repurchase agreements by 20 basis points, the largest in nearly five years to relieve the economic pressure. The People's Bank of China had also injected RMB50 billion yuan into the money markets. Other forms of economic relief include relaxing penalties on bad debts, cutting interest rates, reducing taxes, allowing borrowers to skip interest payments for as long as six months, and pledging to adopt more "proactive" fiscal policies. South Korea has pledged KRW96.7 trillion (USD80 billion) in economic stimulus, where KRW29.1 trillion will be granted as loans to small- and medium-sized companies, KRW20 trillion will be used to buy corporate bonds and commercial paper of companies facing a credit crunch, the Financial Services Commission announced a KRW10.7 trillion facility set up to stabilise stock markets. It will also commence a bond buying facility in April that will be funded by 84 institutions, including the Bank of Korea, commercial banks and insurers. The transport ministry, financial regulator and state-run Korea Development Bank has also announced that they would extend up to KRW300 billion of liquidity to domestic budget carriers to provide relief. Thailand has announced an THB411 billion (USD12.7 billion) stimulus package in the form of soft loans, a fund, and tax benefits for those affected by the outbreak. The soft loan will amount to THB150 billion. There will also be relaxed debt repayments and lower interest rates for businesses, while the central bank has also asked banks to help debtors, withholding taxes for businesses to be reduced. Support for utilities costs, and higher tax benefits from some long-term fund investments were also announced. The government will set up a THB20 billion fund to help firms or workers affected by the coronavirus outbreak. The United Kingdom has announced a stimulus package standing at £350 billion which include £330bn in state-backed loans for all businesses through the banking system with the help of the Bank of England, £20bn in other aid, a business rates holiday, and grants for retailers and pubs. Help for airlines is also being considered. Smaller businesses would be able to access cash grants of between £10,000 to £25,000 to see them through the crisis. The United States of America (USA) has approved three stimulus packages worth USD2.5 trillion, which comes in the form of loans, tax breaks and direct payments for major corporations and individual taxpayers. 3 Source: Unsplash
Australia FR Total Cases Number of Death Recovered Cases 6,746 90 5,685 *As of 30 April 2020 TOTAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) Australia began restricting China arrivals on 1 February, Iran arrivals on 1 March, South Korean arrivals on 5 March and Italy arrivals on 11 March. Thereafter, the government 25,000 International Visitor Arrivals Y-o-Y Growth Rate 9.0% Average Daily Rate Revenue Per Available Room Occupancy Rate (%) started enforcing social distancing measures such as limiting the number of people per 5Y CAGR: 5.1% 8.0% 225 200 100% 95% outdoor gathering, closing pubs and clubs, and limiting restaurants to take-away services 20,000 7.0% 175 90% only. On 18 March, Australian citizens are strongly encouraged to defer all travel plans Y-o-Y Growth Rate (%) Tota l Visitor Arri vals 6.0% 150 85% abroad. Shortly, on 20 March, all non-Australian citizens and residents are denied entry (i n thousands) 15,000 80% 5.0% (In AUD) 125 4.0% 100 75% into Australia. On 23 March, Australia has declared a one-month lockdown. On 16 April, 10,000 3.0% 75 70% 65% Australia has announced a four-week extension for the lockdown period. 5,000 2.0% 50 60% 1.0% 25 55% Change from Previous Month Change from Same Time Last Year 0 0.0% 0 50% 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 Feb 2020 Mar 2020 Feb 2020 Mar 2020 Visitor Arrivals - - - - SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) 2014 2015 2016 2017 2018 2019 2020 Occupancy Rate 1.5 p.p. -26.2 p.p. -5.2 p.p. -30.5 p.p. 8,000 15.2% China ADR -5.4% -6.3% -4.5% -8.5% 7,500 7,000 New Zealand RevPAR -3.3% -40.7% -10.9% -45.0% Total Visitor Arrivals (in thousands) 6,500 15.1% U.S.A 48.2% 6,000 U.K. Key Government Initiatives and Measures 5,500 8.6% Japan • AUD80 Billion Loan Relief Package: Up to AUD80 billion is allocated to offer business 5,000 4,500 7.6% Others loan relief, this includes deferring loan repayments for small businesses for six months Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 5.3% at a cost of AUD8 billion. Other stimulus includes quantitative easing and a three-year funding facility for at least AUD90 billion to the country's banks at a fixed rate of TOTAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) 0.25%. • 8,000 7,000 250 Average Daily Rate Revenue Per Available Room Occupancy Rate 100% AUD130 Billion Job Keeper Payment: AUD130 billion is allocated to provide 6,000 200 80% replacement wages to up to six million people who may lose their jobs otherwise due to the Covid-19 outbreak. The scheme will benefit almost half the workforce and will Tota l Visitor Arri vals 5,000 (i n thousands) 150 60% provide people with AUD1,500 per fortnight, or about 70% of the average wage. (In AUD) 4,000 3,000 100 40% 2,000 50 20% • Cash Flow Support for SMEs and Non-Profit Organisations: Temporary cash flow 1,000 support will be provided to small and medium businesses (SMEs) and non-profitable 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0% organisations that employ staff during the economic downturn associated with *Feb and Mar 2020 data not available COVID-19. The government will provide tax-free cash flow boosts of between Source: Australia Government, Department of Infrastructure, Transport, Regional Development and Communication, HVS Research AUD20,000 and AUD100,000 to eligible businesses, delivered 4 through credits in the activity statement system.
Indonesia FR Total Cases Number of Death Recovered Cases 10,118 792 1,522 *As of 30 April 2020 Indonesia has implemented a travel ban on China, and bar visitors with recent travel INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) history to China on 5 February. On 8 March, Indonesia has banned entry and transit of International Visitor Arrivals Y-o-Y Growth Rate Average Daily Rate Revenue Per Available Room Occupancy Rate (%) visitors with recent travel history to affected regions in Iran, Italy and South Korea. 18 5Y CAGR: 11.3% 40% 12,000 100% Subsequently on 20 March, Spain, France, Germany, and the United Kingdom were added 16 35% 95% onto the list. In addition, Indonesia has declared a two-weeks state of emergency in Tota l International Visitor Arri vals 10,000 14 90% 30% Jakarta, Yogyakarta, West Java, East Java, Banten, West and East Kalimantan till 2 April. Y-o-Y Growth Rate (%) 12 85% (In Thousands/IDR) 8,000 25% (i n mi llions) 10 20% 6,000 80% 75% On 31 March, Indonesia announced temporary ban to all foreign visitors. On 10 April, 8 6 15% 4,000 70% Jakarta announced wide-scale social restrictions till 24 April, however, this has since been 4 10% 65% 60% extended till 22 May. From 24 April to 1 June, Indonesia has suspended all passenger 2,000 2 5% 55% flights. 0 0% 0 50% 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 Change from Previous Month Change from Same Time Last Year Feb 2020 Mar 2020 Feb 2020 Mar 2020 SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) Visitor Arrivals -30.4% - -28.9% - 1,800 2014 2015 2016 2017 2018 2019 2020 16.6% Malaysia Occupancy Rate -2.8 p.p. -24.4 p.p. -3.1 p.p. -28.1 p.p. 1,600 China ADR -18.8% -9.8% -17.3% -17.3% Total International Arrivals 1,400 1,200 11.6% Singapore RevPAR -22.6% -48.2% -21.5% -55.4% (in thousands) 46.6% 1,000 800 Australia Key Government Initiatives and Measures 600 400 10.9% Timor Leste • IDR22.92 Trillion Emergency Fiscal Stimulus Package: IDR22.92 trillion is allocated to 200 Others protect Indonesia’s economy which includes tax breaks. 0 7.8% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 6.6% • IDR298.5 Billion Tourism Budget: IDR298.5 billion is allocated to stabilise Indonesia’s INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) economy and aid tourism businesses through the economic slowdown. This includes HOTEL MARKET PERFORMANCE (JAN-MAR) IDR98.5 billion incentive for airlines and tour operators, aimed to encourage special 1,600 1,200,000 Average Daily Rate Revenue Per Available Room Occupancy Rate 100% discounts for foreign tourists, IDR103 billion for tourism promotional activities, IDR25 1,400 billion to improve tourist attractions, and IDR72 billion to be invested on influencers. Tota l International Visitor Arri vals 1,200 1,000,000 80% 1,000 • IDR860 Billion Aviation Relief Package: IDR860 billion is allocated to provide relief to (i n thousands) 800,000 60% 800 the aviation sector. IDR443 billion will be granted to airlines, in the form of a 30% (In IDR) 600,000 600 400 400,000 40% discount for 25% of the total available seats per flight to 10 tourist destinations such 200 200,000 20% as Yogyakarta, Manado, Bali, Mandalika, Labuan Bajo, Bangka Belitung, and Batam. 0 Other support measures include aviation fuel discounts and reduced aircraft *Mar 2018 Jan 2018 Feb 2018 Mar 2020 data not available 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0% passenger services fees. Source: Badan Pusat Statistik (BPS), Statistic Indonesia, HVS Research • IDR3.3 Trillion Tax Relief: IDR3.3 trillion is allocated to 33 district and city 5 governments in the ten tourist destinations in return for waiving hotel and restaurant taxes for the next six months.
Japan FR Total Cases Number of Death Recovered Cases 14,165 437 3,187 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) Japan has announced its first confirmed COVID-19 case in on 16 January. On 1 February, Japan banned the entry of visitors from Hubei, China, and shortly on 4 February, the 35 International Visitor Arrivals Y-o-Y Growth Rate 70% 180 Average Daily Rate Revenue Per Available Room Occupancy Rate (%) 100% nation was plagued with the Diamond Princess Cruise outbreak. On 13 February, Japan banned entry of visitors from Zhejiang, China. On 27 February, Japan banned visitors from 5Y CAGR: 18.4% 30 60% 160 95% 90% Daegu City/Cheongdo County in North Gyeongsang Province. By 3 April, Japan has Tota l International Visitor Arri vals 140 25 50% 85% Y-oY Growth Rate (%) 120 banned visitors from the United States, China, most of Europe, Australia, Britain, South (In Hundreds/JPY) 80% (i n mi llions) 20 40% 100 15 30% 80 75% 70% Korea and many Southeast Asia countries. On 7 April, Japan declared state of emergency 10 20% 60 65% in Tokyo, Chiba, Kanagawa, Saitama in the Greater Tokyo region, and Osaka and Hyogo 5 10% 40 20 60% 55% prefectures in the Kansai region and Fukuoka on Kyushu island. 0 0% 0 50% 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 Measures to curb virus spread were implemented, including urging firms to allow employees to work from home and temporary closure of attractions across Japan, from SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2018) museums and galleries to theme parks and tourist attractions. 2014 2015 2016 2017 2018 2019 2020 3,500 23.0% 24.2% Korea Change from Previous Month Change from Same Time Last Year 3,000 Feb 2020 Mar 2020 Feb 2020 Mar 2020 Tota l International Visitor Arri vals China 2,500 Taiwan Visitor Arrivals - - - - (i n thousands) 2,000 3.6% Hong Kong 1,500 7.1% Thailand Occupancy Rate -8.7 p.p. -32.2 p.p. -18.7 p.p. -52.1 p.p. 1,000 500 15.3% 26.9% Others ADR -8.8% -16.7% -12.2% -30.1% 0 *2019 RevPAR -19.6% -58.2% -31.9% -73.1% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec full year data not available Key Government Initiatives and Measures INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) • JPY108 Trillion Stimulus Package: JPY108 trillion is allocated to provide economic relief to Japan. This includes JPY80 trillion to protect jobs and save small and medium- 1600 1400 16,000 Average Daily Rate Revenue Per Available Room Occupancy Rate 100% sized businesses. Employment subsidies will be expanded to help firms pay salaries and interests, and avoid job cuts. Government-backed lending institutions will offer Total International Visitor Arrivals 14,000 1200 80% 12,000 interest-free loans, and handouts of up to JPY2 million will be available for applicable (in thousands) 1000 800 10,000 60% small and medium-sized businesses. JPY2.5 trillion will be allocated to assist medical (In JPY) 8,000 600 6,000 40% institutions and research and development efforts. Cash handouts of JPY300,000 will 400 4,000 also be available to low income families. Financial incentives worth an estimated 20% JPY15.7 trillion will be set aside to attract manufacturing activities back to Japan. 200 2,000 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0% Lastly, JPY8.5 trillion will be set aside to boost tourism, transport and the *Mar 2020 data not available restaurant and entertainment sectors after the coronavirus is contained. This Source: Japan National Tourism Organization (JNTO), HVS Research 6 includes marketing campaigns and offering of coupons and discounts.
Malaysia FR Total Cases Number of Death Recovered Cases 6,002 102 4,171 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 7 February, Malaysia expanded a ban on visitors from China to include Zhejiang and Average Daily Rate Revenue per Available Room Occupancy Jiangsu provinces in addition to Hubei province. On 16 March, the government International Visitor Arrivals Y-o-Y Growth Rate 28 8% 400 0.8 implemented a movement control order to restrict movement nationwide. All Malaysians 5Y CAGR: -1.0% 6% 350 0.7 was barred from travelling abroad and there was also a ban on all foreign visitors. Tota l International Visitor Arri vals 28 4% 300 0.6 Y-o-Y Growth Rate (%) 27 At the same time, an order was issued to ban mass gatherings, including religious, sports, (In MYR) 2% 250 0.5 (i n mi llions) 27 0% 200 0.4 social and cultural events. All houses of worship, businesses, schools, universities are to 26 -2% 150 0.3 close, except supermarkets, markets, mini markets and convenience stores. All 26 -4% 100 0.2 government and private premises will be closed except those in essential services. On 25 25 -6% 50 0.1 March, the coronavirus lockdown was extended by two weeks to 28 April from the initial 25 -8% 0 0 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 cutoff point. Subsequently, on 23 April, the government announced to extend its one- month lockdown by another two weeks to 12 May. However, there have been early signs SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) of COVID-19 restrictions being eased in Malaysia. The government plans to monitor the 2014 2015 2016 2017 2018 2019 2020 situation for up to four weeks before proposing to reopen the social and educational 3.00 25.3% sectors. International Visitor Arrivals (in millions) 2.75 Singapore 2.50 38.9% Indonesia Change from Previous Month Change from Previous Year 2.25 China 2.00 4.7% Thailand Feb 2020 Mar 2020 Feb 2020 Mar 2020 1.75 Brunei 1.50 7.2% Others Visitor Arrivals - - - - 1.25 1.00 11.9% 11.9% Occupancy Rate -15.4 p.p. -24.2 p.p. -16.1 p.p. -42.1 p.p. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ADR -10.8% -10.1% -9.1% -11.8% INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) RevPAR -33.0% -56.9% -32.5% -69.4% 3,000 Average Daily Rate Revenue Per Available Room Occupancy Rate Key Government Initiatives and Measures • RM230 Billion Economic Stimulus Package: This package is in addition to the RM20 400 80.0% 2,500 Total International Visitor Arrivals 350 70.0% 2,000 300 60.0% billion package announced on 27 February. RM128 billion will be allocated to improve (in thousands) 1,500 250 50.0% the welfare of Malaysians through one-off cash payments to households and (In MYR) 200 40.0% individuals. Other benefits include discounts on utility bills, deferments of rental 1,000 150 30.0% payment for public housing, reduction of the minimum Employees Provident Fund’s 500 100 20.0% contribution. RM100 billion is allocated to support affected businesses through cash 0 2018 2018 2018 2019 2019 2019 2020 2020 2020 50 10.0% flow relief including exemption from contributions to the mandatory Human 0 0.0% *2020 Jan Feb Mar Jan Feb Mar Jan Feb Mar 2018 2018 2018 2019 2019 2019 2020 2020 2020 Resources Development Fund for six months, wage subsidies for three months, data not available Jan Feb Mar Jan Feb Mar Jan Feb Mar increase existing funds in providing financial assistance to SMEs and loan Source: Tourism Malaysia, HVS Research 7 guarantees to larger firms for working capital financing. Bank Negara Malaysia will provide a special relief facility worth RM2 billion.
Maldives FR Total Cases Number of Death Recovered Cases 278 1 17 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 7 March, Maldives recorded the first positive COVID-19 cases on Kuredu Island Resort, and the patients were moved to an isolation center in Farukolhufushi island. On 8 March, 1.8 International Visitor Arrivals Y-o-Y Growth Rate 16.5% Average Daily Rate Revenue Per Available Room Occupancy Rate (%) two more cases were confirmed on Sandies Bathala Maldives. Maldives imposed an entry 1.6 1.4 5Y CAGR: 7.2% 800 100% 95% and transit ban on visitors and crew with travel history to Italy. Shortly, on 9 March, two 700 more cases were confirmed on Kuredu Island Resort. On 10 March, Maldives announced Tota l International Arri vals 90% Y-o-Y Growth Rate (%) 1.2 11.0% 600 85% that passengers and crew with travel history to Bangladesh will not be allowed entry to (i n mi llions) 1.0 500 80% (In USD) 0.8 400 75% the country, until 24 March. 0.6 5.5% 70% 300 65% The Maldives government has declared a state of public health emergency on 12 March 0.4 200 60% 0.2 0.0 0.0% 100 0 55% 50% after recording a total of eight confirmed COVID-19 cases. In the following days, the 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 government took precautions including quarantining several resorts, closing public spaces, disinfecting public transport, postponing the re-opening of schools, halting tourist SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) excursions, and banning guesthouses from checking-in foreigners in Greater Male. 2014 2015 2016 2017 2018 2019 2020 200 16.7% China On 21 March, the Maldives government had placed temporary travel bans on individuals 180 160 India arriving from COVID-19 affected countries including China, Iran, Italy, Bangladesh, Spain, Total International Arrivals 140 9.7% Malaysia, Britain, the United States, Sri Lanka, parts of South Korea, France and Germany. (in thousands) 120 Italy 100 80 50.4% Germany The government further implemented strict measures by halting the issuance of visas on- 8.0% 60 40 United Kingdom arrival starting from 27 March. 20 7.7% Others - Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 7.4% On 15 April, Maldives declared a lockdown in in Male, Hulhmale, Villingili, Thilafushi, and Gulhifalhu, which has since been extended to 1 May. INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) Change from Previous Month Change from Same Time Last Year 200 Average Daily Rate Revenue Per Available Room Occupancy Rate Feb 2020 Mar 2020 Feb 2020 Mar 2020 180 1,000 100% 160 900 Visitor Arrivals -13.6% - -11.1% - Tota l International Visitor Arri vals 800 80% 140 700 Occupancy Rate -4.2 p.p. -35.3 p.p. -14.6 p.p. -36.7 p.p. (i n thousands) 120 600 60% (In USD) 100 500 ADR -19.1% -6.2% -11.5% -7.9% 80 400 40% 60 300 RevPAR -23.6% -52.1% -26.4% -53.8% 40 200 20% 20 100 Key Government Initiatives and Measures • MVR2.5 Billion Finance Package: The government has declared a MVR2.5 billion 0 0 0% 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 2018 2018 2018 2019 2019 2019 2020 2020 2020 Jan Feb Mar Jan Feb Mar Jan Feb Mar *Mar 2020 data not available package to provide financial support for the businesses experiencing economic loss Source: Ministry of Tourism Maldives , HVS Research as a result of COVID-19. The Bank of Maldives has announced a USD2 million 8 short-term financing facility for the tourism industry.
Myanmar FR Total Cases Number of Death Recovered Cases 150 6 27 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 29 February, Myanmar suspended visas-on-arrival for Chinese travellers. On 25 International Visitor Arrivals Y-o-Y Growth Rate Average Daily Rate Revenue Per Available Room Occupancy rate March, all Myanmar nationals and foreigners travelling to the country are required to 6,000 5Y CAGR: 7.2% 60% 200 100% present laboratory evidence of absence of COVID-19 infection and spend 14 days in a 5,000 50% 180 90% quarantine facility. This is subsequently revised on 29 March with a temporary 4,000 40% 160 80% suspension of all types of visas for all foreign nationals till 30 April. Total International Visitor Arrivals (In thousands/ MMR) 3,000 30% 140 70% Y-o-Y Growth Rate (%) 2,000 20% 120 60% (in thousands) 1,000 10% 100 50% Measures implemented includes banning public gatherings, cancelling the Thingyan 0 2014 2015 2016 2017 2018 2019 0% 80 60 40% 30% traditional New Year water festival, banning festive activities, encouraging people to stay -1,000 -10% -2,000 -20% 40 20% home, shutting down public transportation networks, cinemas, as well as hotels and -3,000 -30% 20 10% guesthouses. On 17 April, Yangon region government imposed 10pm to 4am curfew for 0 0% -4,000 -40% 2014 2015 2016 2017 2018 2019 all 45 Yangon Townships, which has been extended for another two months until 18 June. Subsequently, on 18 April, seven townships with the highest number of COVID-19 cases SEASONALITY (2018 - 2019) SOURCE MARKETS (2019) including South Okkalapa, Pabedan, Bahan, Mayangone, Insein, Shwe Pyi Thar and Hlaing 2018 2019 Tharyar, were imposed with lockdown measures. 500 450 400 China ` Change from Previous Month Change from Previous Year 31.3% International Visitor Arri vals 350 38.8% Thailand Feb 2020 Mar 2020 Feb 2020 Mar 2020 (i n thousands) 300 Japan 250 200 Korea Visitor Arrivals - - - - 150 United States 100 3.5% Others Occupancy Rate -8.8 p.p. -21.3 p.p. -5.3 p.p. -23.9 p.p. 5.8% 50 0 6.5% 14.2% ADR -1.4% -8.3% -12.4% -15.1% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec RevPAR -17.9% -52.9% -21.8% -58.8% INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) Key Government Initiatives and Measures 400 Average Daily Rate Revenue Per Available Room Occupancy Rate • Comprehensive Economic Stimulus Plan: Comprises of seven goals, ten strategies, 36 350 150 60.0% action plans and 76 actions that cover a range of emergency fiscal and monetary Total International Visitor Arrivals 300 125 50.0% measures. K100 billion fund will be increased to K200-500 billion to assist garment manufacturing, hotel and tourism sectors, as well as local small and medium-sized (In thousands/MMR) (in thousands) 250 100 40.0% 200 75 30.0% enterprises. The interest rate on the loans will be 1% with a loan period of one year. 150 Eased deadlines for tax payments, and tax exemptions for affected Myanmar-owned 50 20.0% 100 businesses. One-year exemption on license fees for hotel and tour businesses. 50 25 10.0% 0 2018 Jan 2018 2018 2019 2019 2019 2020 Jan 2020 2020 0 0.0% • The Ministry of Labour, Immigration, and Population announced deferments of 2018 2018 2018 2019 2019 2019 2020 2020 2020 *2020 Feb Mar data not available Jan Feb Mar Feb Mar Jan Feb Mar Jan Feb Mar Jan Feb Mar payment of social security contributions for employers and employees from 15 days Source: Myanmar Ministry of Hotels & Tourism, HVS Research to three months after the end of each month. 9 • From April 2020, investors who wish to apply for permission to invest in Myanmar will enjoy a 50% discount on application fees.
New Zealand FR Total Cases Number of Death Recovered Cases 1,476 19 1,241 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 3 February, New Zealand has placed entry restrictions for visitors with recent travel International Visitor Arrivals Y-o-Y Growth Rate history to China. Those who can enter the country must self-isolate for 14 days. The first 4,500 14.0% 225 Average Daily Rate Revenue Per Available Room Occupancy Rate (%) 100% COVID-19 case in New Zealand was reported on 28 February. On 14 March, all visitors 5Y CAGR: 6.4% 4,000 12.0% 200 95% must self-isolate for 14 days, except those arriving from the Pacific. Cruise ships are Tota l International Visitor Arri vals 3,500 175 90% banned from the country. Strict border measures for people travelling from New Zealand Y-o-Y Growth Rate (%) 10.0% 3,000 85% 150 to the Pacific are put in place, including health assessment requirements. On 19 March, (i n thousands) 8.0% 80% 2,500 (In NZD) 125 2,000 6.0% 100 75% 70% all foreign visitors were denied entry into New Zealand. On 26 March, New Zealand 1,500 4.0% 75 65% entered a four-weeks lockdown. On 20 April, New Zealand extends the lockdown till 27 1,000 2.0% 50 25 60% 55% April. 500 0 50% 0 0.0% 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 New Zealand has taken some measures to curb the virus spread, and it include cancelling of all indoor gatherings with more than 100 people from 19 March, the Auckland Council SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) has closed the pools, libraries, galleries and other community facilities for 14 days from 2014 2015 2016 2017 2018 2019 2020 20 March, and schools and other educational facilities across New Zealand were closed 600 Australia from 24 March. All non-essential businesses excluding essential businesses like 500 32.0% supermarkets, pharmacies and medical clinics were closed. Travel will be severely limited Total International Arrivals China 400 39.6% and healthcare services will be re-prioritised. On 27 April, New Zealand has eased its (in thousands) United States of America 300 200 United Kingdom social distancing measures. Germany 100 2.5% 6.0% Change from Previous Month Change from Same Time Last Year 0 Others Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 9.5% 10.5% Feb 2020 Mar 2020 Feb 2020 Mar 2020 Visitor Arrivals - - - - INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) Occupancy Rate 6.3 p.p. -31.0 p.p. -4.6 p.p. -34.6 p.p. 450 250 Average Daily Rate Revenue Per Available Room Occupancy Rate 100% ADR 11.3% -11.7% -4.8% -9.6% 400 RevPAR 20.3% -44.3% -9.8% -45.3% Tota l International Visitor Arri vals 350 200 80% 300 Key Government Initiatives and Measures (i n thousands) 250 150 60% (In NZD) 200 150 100 40% • NZD12 Billion Stimulus Package: NZD12 billion allocated includes NZD8 billion for 100 50 20% wage and income support, NZD2.8 billion in business tax changes to free up cash flow, 50 NZD500 million boost for health services, and an initial NZD600 million support 0 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0 2018 2018 2018 2019 2019 2019 2020 2020 2020 0% package for the aviation sector would be followed up with separate measures for Air *Feb and Mar 2020 data not available Jan Feb Mar Jan Feb Mar Jan Feb Mar New Zealand Source: New Zealand Government, HVS Research 10
Philippines FR Total Cases Number of Death Recovered Cases 8,488 568 1,043 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 3 February, temporary travel ban was placed for all travellers coming from China. This International Visitor Arrivals Y-o-Y Growth Rate Average Daily Rate Revenue Per Available Room Occupancy Rate is followed by an entry ban for foreign visitors who come from countries with local 9 18% 6,000 100% transmissions of the virus on 12 March. On 22 March, the government issued temporary 8 5Y CAGR: 11.3% 16% 5,500 95% travel ban on foreigners of all nationalities entering the Philippines. Total International Visitor Arri vals 5,000 90% 7 14% 4,500 Y-o-Y Growth Rate (%) 85% 6 12% 4,000 On 15 Source: National 80% and Statistical 17 March, Coordination the ofmetro Board , Department Manila Tourism,Philstar, and Luzon were placed under community HVS Research (i n mi llions) 3,500 (In PHP) 5 10% 3,000 2,500 75% quarantine, respectively. This includes one-month of school, malls and establishment 4 8% 70% 3 6% 2,000 65% closures, exempting shops offering essential services like groceries, banks and 1,500 2 4% 1,000 Arrivals 60% pharmacies. Public transportation has been suspended. On 7 April, the government 1 2% 500 0 55% STR 50% extended the Luzon lockdown by half a month to 30 April. Subsequently, on 24 April, the 0 2014 2015 2016 2017 2018 2019 0% 2014 2015 2016 2017 2018 2019 government has announced that lockdown in Metro Manila, Central Luzon, Calabarzon, ADR and several provinces and islands in Luzon will be extended until 15 May. SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) 2014 2015 2016 2017 2018 2019 2020 Change from Previous Month Change from Previous Year 900 800 24.1% Feb 2020 Mar 2020 Feb 2020 Mar 2020 Korea Total International Arrivals 700 29.7% 600 China Visitor Arrivals - - - - (in thousands) USA 500 400 Japan Occupancy Rate -6.1 p.p. -24.1 p.p. -14.7 p.p. -35.8 p.p. 300 200 4.0% 21.1% Taiwan ADR -7.3% -16.7% -3.8% -17.3% Others 100 8.3% RevPAR -15.9% -50.5% -22.9% -58.9% 0 12.9% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Key Government Initiatives and Measures INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) • PHP27.1 Billion Initial Spending Plan: PHP3.1 billion to better equip Department of 800 6,400 Average Daily Rate Revenue Per Available Room Occupancy Rate 80.0% Health in containing the spread of COVID-19. PHP14 billion is allocated to support the 700 5,600 70.0% tourism industry. Provide economic relief and recovery efforts for infected people as Total International Visitor Arrivals 600 4,800 60.0% well as affected businesses. This includes wage subsidy, unemployment benefits, loans with zero interest to farmers, support micro-businesses and courses for (in thousands) 500 4,000 50.0% (In PHP) 400 300 3,200 2,400 40.0% 30.0% displaced workers to acquire new skills. • 200 1,600 20.0% 100 800 10.0% PHP275 Billion: PHP200 billion will be in the form of between PHP5,000 to 8,000 0 0 0.0% cash grants for 18 million low-income households that lost their source of income due 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar to COVID-19. *2020 data not available Source: Philippines Department of Tourism, HVS Research 11
Singapore FR Total Cases Number of Death Recovered Cases 16,169 14 1,188 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 31 January, Singapore bar visitors of any nationality with recent travel history to International Visitor Arrivals Y-o-Y Growth Rate Average Daily Rate Revenue per Available Room Occupancy Rate mainland China. From 23 March, all short-term visitors from any countries were not 25 10% 250 100% allowed entry or to transit through Singapore. Singapore has also ceased port calls for all 5Y CAGR: 4.8% cruise vessels. In addition, an MCO implemented by Singapore’s closest neighbour, Tota l International Visitor Arri vals 8% 20 200 95% Malaysia, to ban all Malaysians travelling abroad kicked in on 18 March. Y-o-Y Growth Rate (%) 6% (i n mi llions) 15 150 90% 4% Due to its initial success in containing the virus, Singapore had been able to take a less (In SGD) 2% 10 100 85% draconian approach. However, as local cases spike, the government introduced circuit 5 0% 50 80% breaker measures between 7 April to 4 May, which have been extended to 1 June. -2% Measures include one-metre social distancing, closure of workplace premises except for 0 2014 2015 2016 2017 2018 2019 -4% 0 2014 2015 2016 2017 2018 2019 75% essential services, full home-based learning for schools, closure of recreation venues, attractions and places of worship. SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) Change from Previous Month Change from Previous Year 2014 2015 2016 2017 2018 2019 2020 Feb 2020 Mar 2020 Feb 2020 Mar 2020 China 2,000 45.0% Visitor Arrivals -56.6% -67.2% -51.2% -84.7% Total International Arrivals 1,750 Indonesia 1,500 Occupancy Rate -32.1 p.p. -10.4 p.p. -37.5 p.p. -44.0 p.p. (in thousands) 1,250 19.0% India 1,000 750 Malaysia ADR -1.1% -25.1% 2.1% -20.3% 6.0% 500 Australia RevPAR -39.7% -40.5% -41.5% -61.9% 250 0 6.4% 16.3% Key Government Initiatives and Measures 7.4% Others Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec • SGD83.6 Billion Budget for 2020: SGD4 billion allocated to assist workers and companies amid COVID-19, and deferring the goods and services tax (GST) hike until INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) after 2021. 2,000 Average Daily Rate Revenue Per Available Room Occupancy Rate 1,800 250.0 100.0% • SGD48 Billion Resilience Budget: A property tax rebate of up to 100% for non- Total International Visitor Arrivals 1,600 200.0 80.0% residential properties, rental waivers, deferment of income tax payment for three 1,400 months, SGD48 million for self-employed persons (SEP) training support scheme, co- (in thousands) 1,200 150.0 60.0% fund wage costs for up to 8,000 traineeships in 2020, flexibility on fees and loans, (In SGD) 1,000 800 100.0 40.0% more funding for community, cash grant of SGD800 a month for three months for 600 400 low- to middle-income citizens who became unemployed due to COVID-19 and SGD90 200 50.0 20.0% million for tourism recovery. 0 0.0 0.0% 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar • SGD5.1 Billion Solidarity Budget, SGD3.8 billion for Extension: SGD600 solidarity Source: Singapore Tourism Board, HVS Research payment to all Singaporeans aged 21 and above in 2020, 75% wage support in 12 April and May 2020 (differentiated by sector for remaining months), and three quarterly payouts of SGD3,000 each for eligible SEPs.
Vietnam FR Total Cases Number of Death Recovered Cases 270 0 222 *As of 30 April 2020 INTERNATIONAL VISITOR ARRIVALS (2014-2019) HOTEL MARKET PERFORMANCE (2014-2019) On 1 February, Vietnam halts all flights to and from mainland China and stop issuing visas International Visitor Arrivals Y-o-Y Growth Rate Average Daily Rate Revenue Per Available Room Occupancy Rate for foreign visitors with travel history to China in the past two weeks. This is followed by a 20 40% 3,200 100% suspended entry for all foreign nationals on 22 March. All passenger flights to Vietnam on 68.9% 2,848,864 5Y CAGR: 18.0% 18 35% 3,000 95% all airlines are also suspended from 1 to 15 April. 15 30% 2,800 90% Total International Visitor Arrivals 2,600 (In thousands/VND) 85% Apart from temporarily isolating several locations that are deemed high-risk or visited by Y-o-Y Growth Rate (%) 13 25% 2,400 80% (i n millions) 10 20% 2,200 2,000 75% travellers with confirmed cases of the virus, tourism sites across the country are also 8 15% 5 10% 1,800 70% 65% setting aside closure days to disinfect their premises. Until 15 April, Ha Long Bay, Bai Tu 3 5% 1,600 1,400 60% Long Bay, Cat Ba Island, Ho Chi Minh City, Ninh Binh, Ly Son Island, Cham Islands, Phong 0 2014 2015 2016 2017 2018 2019 0% 1,200 55% Nha, Perfume Pagoda, Hue Citadel, My Son Sanctuary, and Con Dao will not be receiving 1,000 50% -3 -5% 2014 2015 2016 2017 2018 2019 any new visitors. A number of festivals and events in Vietnam have also been cancelled or postponed to avoid public gatherings. Other key actions by the government includes the SEASONALITY (2014 - MARCH 2020) SOURCE MARKETS (2019) temporary closure of public schools across 63 provinces, designation of four hospitals to 2014 2015 2016 2017 2018 2019 2020 handle potential cases, set up of 30 testing centres and 45 quick response medical teams 2,000 to assist hospitals nationwide. On 20 April, the country gradually ease COVID-19 control Total International Arrivals China 1,750 1,500 29.4% 32.2% South Korea measures as cases plateau. (in thousands) 1,250 1,000 Japan Change from Previous Month Change from Previous Year Taiwan 750 500 4.1% USA Feb 2020 Mar 2020 Feb 2020 Mar 2020 5.1% Others 250 0 5.3% 23.8% Visitor Arrivals -38.6% -62.3% -20.8% -65.7% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Occupancy Rate -17.3 p.p. -24.7 p.p. -17.1 p.p. -42.8 p.p. ADR -11.0% -10.3% -10.1% -11.0% INTERNATIONAL VISITOR ARRIVALS (JAN-MAR) HOTEL MARKET PERFORMANCE (JAN-MAR) RevPAR -36.1% -60.6% -35.2% -72.2% 2,000 Average Daily Rate Revenue Per Available Room Occupancy Rate 1,800 3,200 80.0% Key Government Initiatives and Measures 2,800 Total International Visitor Arrivals • VND27 Trillion: Tax breaks, delaying tax payments by five months, a reduction in land 1,600 70.0% 1,400 2,400 60.0% (In thousands/VND) lease fee and acceleration of state spending on infrastructure projects. (in thousands) 1,200 2,000 50.0% 1,000 1,600 40.0% 800 600 1,200 30.0% • From February, the central bank, State Bank of Vietnam (SVB), has already cut interest 400 800 20.0% rates along with commercial banks in the country. In addition, Vietnam commercial 200 0 400 10.0% banks pledged to offer VND 285 trillion preferential credit package to affected 2018 Jan 2018 Feb 2018 Mar 2019 Jan 2019 Feb 2019 Mar 2020 Jan 2020 Feb 2020 Mar 0 2018 2018 2018 2019 2019 2019 2020 2020 2020 0.0% businesses. Jan Feb Mar Jan Feb Mar Jan Feb Mar Source: Vietnam National Administration of Tourism, HVS Research • On 10 April, the government approved VND62 trillion financial support package 13 for poor people and businesses affected by the Covid-19 pandemic, over three months until June.
HVS.COM About HVS About the Authors HVS, the world’s leading consulting and services organization focused on the hotel, mixed-use, shared ownership, gaming, Peggy Lee is an Analyst with HVS and leisure industries, celebrated its 40th anniversary this Singapore She graduated from Singapore Institute of Technology year. Established in 1980, the company have performed with a Bachelor of Degree in more than 60,000 assignments for hotel and real estate Hospitality Business. Since joining, owners, operators, and developers worldwide. HVS principals she has been engaged in numerous are regarded as the leading experts in their respective market research, feasibility studies and valuations in the Asia Pacific regions of the globe. Through a network of more than 50 region that include Malaysia, Maldives offices and more than 300 professionals, HVS provides an and Singapore. peggy.lee@hvs.com unparalleled range of complementary services for the hospitality industry. Chariss Kok Xin is a Manager with HVS.com HVS Singapore. She graduated from Glion Institute of Higher Education with a Bachelor of Arts in Hospitality Superior Results through Unrivalled Hospitality Real Estate Finance and Revenue Intelligence. Everywhere. Management. Since joining, she has been engaged in numerous market research, feasibility studies and HVS ASIA PACIFIC is represented by nine offices in Singapore, valuations in the Asia Pacific region Bangalore, Bangkok, Beijing, Hong Kong, Mumbai, New Delhi, that include Indonesia, Malaysia, Shanghai and Shenzhen. HVS publishes a wide range of Maldives, Papua New Guinea, Philippines, Seychelles and leading research reports, articles and surveys, which can be Singapore. xkok@hvs.com downloaded from our online library (HVS.com/Library). Hok Yean Chee is the Regional President of HVS Asia Pacific. She has HVS SINGAPORE has worked on a broad array of projects over 30 years of experience in more that include research studies, valuations, feasibility studies, than 30 markets across 23 countries operator search and management contract negotiation, in Asia Pacific, providing real estate investment advisory services for a testimony and litigation support services, asset management, wide spectrum of property assets. and investment advisory for hotels, resorts, serviced Her forte lies in providing investment residences, branded residences, golf courses, country clubs, advisory on hotels and serviced marinas and cruise terminals. apartments, including brokerage, strategic analyses, operator search, market feasibility studies, valuations and litigation support. hychee@hvs.com 14
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