COVID-19 Employee Handbook - YMCA HFA COVID-19 Handbook (Novel Coronavirus) - YMCA of Northern Alberta
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YMCA
YMCA of Northern
HFA COVID-19 Alberta
Handbook
COVID-19
(Novel Coronavirus)
Policies and procedures
Employee Handbook
COVID-19 amendments and reaffirmations
Last Updated November 25, 2020
Last updated: June 4, 2020Principles
Please note subject matter for this handbook was resourced from the Government of Alberta, Government of
Canada and the World Health Organization. The Government of Alberta’s guidelines and this document are
subject to change.
External Health Resources and Information
Resource Purpose/Use Contact
Government of Alberta COVID-19 and Infection AHS COVID-19
Prevention Control
Public Health Agency of Canada COVID-19 Public Health Canada
World Health Organization COVID-19 WHO COVID-19
(WHO)
This handbook is a living document and will be updated regularly to ensure YMCA of Northern Alberta
Employees have the most up-to-date information.
YMCA employees must also reference the YMCA COVID-19 Operational Handbooks for each area:
Child Care
Health, fitness and aquatics centres
Day camps
Community and Housing Initiatives locations
Association Services
YMCA of Northern Alberta is meeting or exceeding all Government of Alberta Covid-19 Guidelines.
For more information, please reach out to the Health, Safety and Child Protection Team:
(780) 429-5700 EXT# 4 or HS@northernalberta.ymca.ca
iiTable of Contents
Introduction ................................................................................................................................................................1
Symptoms ........................................................................................................................................................ 1
Preventing and Controlling Infection ............................................................................................................. 2
What can employees do to stop the spread of infection? ............................................................................. 3
Travel Restrictions and Considerations .......................................................................................................... 3
Health and Safety .......................................................................................................................................................4
Probable Cases ................................................................................................................................................ 4
Close Contacts ................................................................................................................................................. 4
Health Check Screening ................................................................................................................................... 4
Developing symptoms at a YMCA facility....................................................................................................... 5
Rapid Response Plan ....................................................................................................................................... 5
Developing symptoms outside of a YMCA facility ......................................................................................... 6
Pre-existing Conditions ................................................................................................................................... 6
Immunizations during COVID-19 .................................................................................................................... 7
New Medications or Medical Procedures during COVID-19 .......................................................................... 7
Testing negative for COVID-19 ........................................................................................................................ 7
If an employee or volunteer exhibits CORE symptoms and is not tested for COVID-19 .............................. 8
Testing positive for COVID-19 ......................................................................................................................... 8
Returning to work after close contact with a confirmed case of COVID-19 ................................................. 8
Personal Protective Equipment (PPE) ........................................................................................................................8
Mandatory Use of Face Coverings ................................................................................................................ 10
Provision of Masks ....................................................................................... Error! Bookmark not defined.
Proper Usage of Masks................................................................................. Error! Bookmark not defined.
Reporting Safety Concerns ............................................................................................................................ 12
Maintaining a Safe Worksite During COVID-19 ....................................................................................... 12
Rights and Responsibilities ...................................................................................................................... 13
Mental Health................................................................................................................................................ 14
Work Spaces ............................................................................................................................................................ 15
Visiting another YMCA location .................................................................................................................... 15
Meetings and Communication...................................................................................................................... 15
Office Space Protocols................................................................................................................................... 15
Staff Scheduling ............................................................................................................................................. 16
Employee Breaks ........................................................................................................................................... 16
Kitchens and Break Rooms............................................................................................................................ 16
iiiShared Spaces ................................................................................................................................................ 16
Computer Lab ................................................................................................................................................ 16
Cleaning and Disinfecting ........................................................................................................................................ 17
Definitions ..................................................................................................................................................... 17
Approved Cleaners and Disinfectants .......................................................................................................... 17
Procedure for cleaning and disinfecting ....................................................................................................... 17
Frequency of cleaning and disinfecting ........................................................................................................ 17
High touch surfaces and areas that receive enhanced cleaning and disinfecting each day ....................... 17
Employee Washrooms .................................................................................................................................. 18
Tables and Chairs........................................................................................................................................... 18
Appendices .............................................................................................................................................................. 19
COVID-19 Alberta Health Daily Checklist ..................................................................................................... 20
COVID-19 Testing FAQ ................................................................................................................................... 22
Employee Safety Rights and Responsibilities FAQ ....................................................................................... 26
Instructions for Supervisors on Assessment, Testing and Results .............................................................. 28
Self-Screening Symptoms and Supervisor Guidelines.................................................................................. 30
YMCA of Northern Alberta Cleaning and Disinfecting Guidelines ............................................................... 32
Mandatory Use of Mask or Face Coverings FAQ ............................................. Error! Bookmark not defined.
Management of adults who are tested for COVID-19 and/or are symptomatic ........................................ 39
ivIntroduction
YMCA of Northern Alberta will look and feel different when our YMCA facilities reopen. That is because we are
taking all necessary safeguards to keep all employees, participants, visitors and their families safe. However, as
always, the YMCA will continue to be welcoming and community focused!
Employees will notice signage at the entrance and throughout the building informing employees and all other
persons not to enter if experiencing COVID-19 symptoms, as well as physical distancing signs, hygiene signs and
respiratory etiquette.
Symptoms
COVID-19 symptoms can be mild and are similar to influenza and other respiratory illnesses.
Core symptoms for under 18 years: fever, cough, shortness of breath and loss of sense of smell or taste
Core symptoms for over 18 years: fever, cough, shortness of breath / difficulty breathing, runny nose
and sore throat
For reference, normal temperatures are:
o Mouth: 35.5-37.5°C (95.9-99.5°F)
o Underarm: 36.5-37.5°C (97.7-99.5°F)
o Forehead: 36.6-38.0°C (97.9-100.4°F)
o Ear (not recommended in infants): 35.8-38.0°C (96.4-100.4°F)
Other symptoms can include: stuffy nose, painful swallowing, headache, chills, muscle or joint aches,
feeling unwell in general, new fatigue or severe exhaustion, gastrointestinal symptoms (nausea,
vomiting, diarrhea or unexplained loss of appetite), loss of sense of smell or taste (for over 18 years),
conjunctivitis (pink eye).
Symptom of serious illness: difficulty breathing or pneumonia. Employees should get tested if they have
any COVID-19 symptom.
If an employee has any of these symptoms, they are legally required to isolate for at least 10 days from the start
of their symptoms or until they resolve, whichever is longer:
Fever
Cough (new cough or worsening chronic cough)
Shortness of breath or difficulty breathing (new or worsening)
Runny nose
Sore throat
If an employee has any of these other symptoms, they are directed to stay home and minimize their contact
with others until their symptoms resolve:
Chills
Painful swallowing
Stuffy nose
Headache
Muscle or joint aches
Feeling unwell, fatigue or severe exhaustion
Gastrointestinal symptoms (nausea, vomiting, diarrhea or unexplained loss of appetite)
Loss of sense of smell or taste
Conjunctivitis, commonly known as pink eye
1Employees should monitor their health and call Health Link 811 if they have questions or concerns, and call 911
immediately if experiencing severe symptoms of COVID-19, including difficulty breathing, severe chest pain,
feelings of confusion or loss of consciousness.
Employees that work in child care and day camps should refer to the COVID 19 Operational Handbook for
YMCA guidelines on returning to work.
Preventing and Controlling Infection
It is important to take steps, both at home and at work, to help prevent the spread of influenza and other
viruses to co-workers, friends, family and the public. The most effective actions employees can take to prevent
the spread of infection are listed in the table below, along with the corresponding health rationale.
Activity Action
Hand Hygiene Wash hands often with soap and water. If handwashing facilities are
not available, clean hands using an alcohol-based sanitizer. Refrain
from shaking hands, giving high fives or hugging. Try waving and
greeting with a friendly smile.
Respiratory Etiquette Cover the mouth and nose with a tissue when coughing or sneezing,
or cough/sneeze into the arm/elbow. Discard the tissue into the
regular garbage (follow with Hand Hygiene). Avoid
coughing/sneezing into the hands (and be sure to wash hands
immediately). Wear a mask.
General Hygiene Avoid touching the eyes, nose or mouth after shaking hands or
touching hard surfaces like door handles. After touching these
surfaces disinfect hands with hand sanitizer or wash with soap and
water.
Physical Distancing (these guidelines are Physical distancing involves taking steps to limit the number of
for out of the worksite please see specific people one comes into close contact with. This is not the same
program areas handbooks for work as isolation – one does not need to remain indoors.
requirements)
Good physical distancing includes:
keeping at least 2 metres (about the length of a hockey
stick) distance from people outside one’s household or
cohort family
limiting the number of times one leaves their home for
errands; trying to limit grocery store visits to once a week
trying to have only one person in the household do the
shopping
trying to shop at less busy times
2 ordering online to have groceries or other items delivered
or available by curbside pickup if possible
going for a walk in one’s neighbourhood or park while
maintaining distance from others
avoiding overcrowding in elevators or other enclosed
spaces
following Alberta’s mandatory restrictions on gatherings
washing or sanitizing hands after touching communal
surfaces
Environmental Decontamination Follow the YMCA cleaning and disinfecting guidelines, as well as the
checklist for each area.
Self-isolation Stay away from work and public places when experiencing
symptoms.
*Information sources: Alberta Health Services, Public Health Agency of Canada and the World Health Organization
What can employees do to stop the spread of infection?
YMCA employees can help prevent the spread of COVID-19 in Alberta. Prevention starts with awareness.
Practice physical distancing.
Self-isolate if feeling sick.
Wash hands frequently and practice good hand hygiene.
Cover coughs and sneezes.
Avoid touching the face.
Avoid sharing household items.
Regularly disinfect frequently touched and shared surfaces.
Do not travel outside of Canada.
Anyone who is ill with influenza-like symptoms such as fever or cough needs to stay home and follow the Public
Health Order to isolate and practice basic respiratory and hand hygiene, for a minimum of 10 days from the start
of symptoms, or until symptoms resolve, whichever is longer.
Travel Restrictions and Considerations
All work related travel is currently paused, any immediate travel required is approved on a case-by-case basis
and must be approved through each employee’s Vice President, or the COO or CEO.
3Health and Safety
Probable Cases
A probable case is a person with clinical illness who had close contact to a lab-confirmed COVID-19 case OR a
person with clinical illness who meets the COVID-19 exposure criteria, AND in whom laboratory diagnosis of
COVID-19 is inconclusive.
Clinical illness of a probable case is new onset/exacerbation of following symptoms:
Fever, cough, shortness of breath/difficulty breathing, sore throat or runny nose.
Exposure criteria for a probable case is a person who, in the 14 days before onset of illness:
Had any history of travel outside of Canada; OR had close contact with a confirmed or probable case of
COVID-19; OR is a close contact of a traveler with acute respiratory illness who returned from outside
Canada in the previous 14 days; OR had a laboratory exposure to biological material (e.g. primary clinical
specimens, virus culture isolates) known to contain COVID-19.
If Alberta Health Services Communicable Disease Control and Prevention informs a person or the YMCA that
they are a confirmed or probable case, we will follow additional guidance from Alberta Health Services.
Please see COVID-19 Testing FAQ in Appendix.
Close Contacts
A Close Contact is defined as:
Provide direct care for an individual with COVID-19 or who had similar close physical contact OR
Had close prolonged contact for 15 minutes or longer OR
Had direct contact with infectious body fluids of an individual with COVID-19 (e.g. was coughed or
sneezed on)
Health Check Screening
STEP #1
Prior to entering any YMCA facility, whether that is daily or, in the event that an employee enters multiple
facilities during their day, multiple times per day, they are required to complete a health screening checklist that
has been developed by Alberta Health Services (Appendix).
This questionnaire can be done in-person (via a paper copy that will be provided for review) upon arrival at any
location, or it can be completed up to three hours before arrival online at northernalberta.ymca.ca/healthcheck.
Click here for help using the online questionnaire.
Upon completing the questionnaire, if an employee has no COVID-19 related symptoms or elevated risk of
exposure, they will move to Step #2 below.
If they do report COVID-19 related symptoms or an elevated risk of exposure, they should not enter a YMCA
facility and instead follow the process outlined in STEP #3 below.
STEP #2:
Upon completing the questionnaire (and having no COVID-19 related symptoms or elevated risk of exposure)
4employees will proceed to sign-in upon entry of any YMCA facility. Sign-in is completed manually. If they have
completed the screening questionnaire electronically, they may be required to show the completed screen at
the time of sign-in via their mobile device. If they cannot show the completed screen, they must complete the
paper version prior to entry.
STEP #3:
Once an employee has completed the screening questionnaire and has signed in, they can enter the YMCA
facility. Please note that the above steps must be repeated before entry of any YMCA facility (not a shared
YMCA facility), whether that is daily or, in the event that the employee enters multiple facilities during their day,
multiple times per day.
Developing symptoms at a YMCA facility
If an employee is experiencing symptoms of COVID-19 or elevated risk of exposure, they must not enter
or remain at a YMCA facility. Our People & Culture team has created a stay at Home info sheet to help
inform their next steps. If an employee develops any symptoms of COVID-19 while at a YMCA facility,
they will be required to go home, self-isolate and contact 811 for further instructions.
While awaiting pick-up, employees will follow isolation protocol (see Rapid Response Plan below) to
make sure others in the building stay safe.
Read the Instructions for Supervisors on Assessment, Testing and Results (Appendix). Supervisors have
the responsibility of monitoring and reporting COVID-19 test results for their employees to the HS team
at HS@northernalberta.ymca.ca and complete and incident report if the develop symptoms onsite.
Rapid Response Plan
Employees or volunteers at a YMCA worksite who appear to have acute respiratory illness symptoms upon
arrival to a worksite, or who demonstrate COVID-19 symptoms while there, should be given a mask and should
go home immediately, follow the Stay at Home Guide and Screening Questionnaire (LINK), complete the AHS
self-assessment test and if required, book a time for testing.
An incident report must be filled out in entirety. It must have the symptomatic person’s name and contact
information, and the areas and equipment they used. To help AHS perform timely tracing of close contacts,
Alberta Health recommends supervisors identify and record the names of all persons the sick individual has
been in close contact with in the workplace that day and in the 72 hours prior to when the symptoms started.
AHS may request this information if the sick individual later tests positive for COVID-19.
All employees must keep the required physical distance of two metres/six feet between them and the
symptomatic person. After being directed to leave, the symptomatic people should follow hand hygiene and
respiratory etiquette and maintain at least two metres of distance from others until they are able to safely self-
isolate at home.
Employees or volunteers should be advised not to take public transit home and work with their supervisor to
arrange alternative transportation.
If the employee or volunteer is ABLE to leave immediately
All surfaces and areas with which the person may have come into contact should be cleaned and
disinfected immediately. Supervisors should refer to the Cleaning and Disinfecting Guidelines
5(Appendix) for more information about the enhanced cleaning and disinfection practices.
If the employee or volunteer is NOT ABLE to leave immediately
If a person becomes symptomatic and requires support, they should call a CODE BLUE for any
COVID-19 related support.
If the person is unable to leave the site immediately, they must be given a mask and be isolated
from all other persons in the area.
The symptomatic person must go to the designated isolation space at their centre. The
symptomatic person must be kept at a minimum of two metres/six feet away from any other
person.
The symptomatic person must stay in the designated area.
*If a person requires close care, those caring for them will be required to wear, gloves, gown,
mask and eye protection, and keep the 2-metre distance.
Once the symptomatic person leaves, all surfaces and areas with which the person may have
come into contact should be cleaned and disinfected immediately. Supervisors should refer to
the Cleaning and Disinfecting Guidelines for more information about the enhanced cleaning and
disinfection practices for specific facilities.
If the employee or volunteer is participating in a YMCA program
Employees must follow the above procedures as well as:
and disinfecting of all equipment and surfaces that may have come into contact with the
symptomatic participant.
Performance of hand hygiene by remaining participants.
Developing symptoms outside of a YMCA facility
If an employee or volunteer is absent from the facility due to symptoms of COVID-19, this must be
reported to their supervisor and communicated with the HS team at hs@northernalberta.ymca.ca, so
that we can support and track accordingly.
Read the table below, or visit northernalberta.ymca.ca/StayAtHomeGuide to view the employee stay at
home guide and understand what to do if you need to be tested or if you have developed symptoms of
COVID-19.
Pre-existing Conditions
If an employee develops symptoms that could be caused by a known pre-existing condition (e.g.
allergies), the employee should be tested for COVID-19 to confirm that it is not the source of their
symptoms before entering or returning to work.
If symptoms are due to a pre-existing condition, individuals can return to care with a negative COVID-19
test, if they are able to pass the screening questionnaire, and with written documentation from a
medical professional, where possible, about a pre-existing condition. This would include information on
the exact symptoms, what brings on the symptoms, and if any changes to the environment would
change these symptoms.
An employee that has a pre-existing condition and has tested negative for COVID-19 does not need to be
retested unless new or different symptoms develop.
Employees are required to monitor and document symptoms that may be related to a preexisting
condition. If symptoms change or worsen, or if the pass develops new symptoms, they will have to
follow the Stay at Home Guide and screening questionnaire prior to returning to the YMCA.
6Immunizations during COVID-19
After getting immunized some individuals can have side effects such as fever, headache, cough, runny
nose, or sore throat. Side effects start within 24 hours after getting the vaccine. For vaccines that
protect against Measles, Mumps, Rubella, and Varicella, side effects can start 5 to 12 days after the
immunization. Side effects tend to be mild and could last 24 to 48 hours. The side effects to
immunizations can be similar to symptoms of COVID-19.
An employee that has side effects that are the same as COVID-19 symptoms must stay home and isolate
even if it is thought they are from the vaccine.
If the anticipated or expected side effects are exhibited by the immunized person in the clinically
expected timeframe and then resolve within 48 hours of onset, an individual can return to work once
they are symptom-free for 24 hours and are able to pass the screening questionnaire. However, if the
employee has been told to isolate for other reasons, isolation must continue.
If the side effects last longer than 48 hours, continue to isolate. Contact Health Link at 811 or complete
the AHS Online Assessment Tool to make an appointment for the COVID-19 test. If an employee is not
tested for COVID-19, they must stay at home for a minimum of 10 days. At the time of return, an
individual must have been symptom-free for a minimum of 24 hours and are able to pass the screening
questionnaire.
New Medications or Medical Procedures during COVID-19
An employee may exhibit side effects to new medications or medical procedures that can be similar to
symptoms of COVID-19. The YMCA will follow guidance as indicated by medical professionals regarding
attendance to work.
An employee that exhibits symptoms outside of the expected side effects or timeframes, will be
expected to follow the Stay at Home Guide and screening questionnaire to return to work.
Testing negative for COVID-19
The YMCA will request proof of the negative results, which can be obtained at
http://alberta.ca/myhealthrecords (for individuals 14 years and older) or through their doctor, prior to
returning to a YMCA facility.
If the person tested negative and has had an exposure to the virus, they are legally required to isolate
for 14 days from the last known exposure date and/or as determined by Alberta Health Services. If an
employee does develop symptoms, they must isolate for an additional 10 days from the beginning of
symptoms or until they are feeling well, whichever takes longer. This timeframe must not be less than
14 days from the last known exposure date and/or as determined by Alberta Health Services. The
employee may return to work after this timeline once they are symptom-free, if applicable, for 24 hours
and are able to pass the screening questionnaire.
If symptoms persist beyond 10 days, individuals can return to work with written documentation from a
medical professional, where possible, about a pre-existing condition. This would include information on
the exact symptoms, what brings on the symptoms, and if any changes to the environment would
change these symptoms.
The YMCA will disclose to relevant employee if an individual exhibits symptom in the facility that they
have tested negative for COVID-19 and that we have documentation on site that a they have a
preexisting condition, if required.
Individuals are required to monitor and document symptoms that may be related to a preexisting
condition. If those symptoms change or worsen, or if the person develops new symptoms, they will
have to be re-tested for COVID-19 prior to returning to the facility.
7If an employee or volunteer exhibits CORE symptoms and is not tested for COVID-19
As per guidance from Alberta Health Services, an individual may choose not to get tested, but they must
not attend a YMCA facility for a minimum of 10 days. At the time of return, an individual must have been
symptom-free for a minimum of 24 hours and are able to pass the screening questionnaire.
Testing positive for COVID-19
The individual should continue to isolated themselves and follow all Alberta Health Services guidelines.
Supervisors should be notified immediately. Supervisors are required to report a positive COVID test to
Health and Safety at hs@northernalberta.ymca.ca.
An employee who tests positive for COVID-19 is legally required to isolate for 10 days from the
start of their symptoms, or until symptoms resolve, whichever takes longer. Individuals may return to a
work after this timeline once they are symptom-free for 24 hours and are able to pass the screening
questionnaire.
Returning to work after travel outside Canada
An employee that has travelled outside of Canada in the last 14 days, cannot return to the program for
14 days, plus an additional 10 days from the onset of symptoms, should they occur, unless enrolled in
the Alberta COVID-19 International Border Pilot Project and then they must comply with the program
restrictions at all times.
If the employee does develop symptoms, they should be tested for COVID-19. Individuals may return to
the YMCA after this timeline once they are also symptom free for 24 hours with negative test results (if
applicable) and are able to pass the screening questionnaire.
For employees working at YMCA worksites, the YMCA requires the employee to complete step 4 and
receive their second negative test results.
Returning to work after close contact with a confirmed case of COVID-19
An employee is legally required to isolate for 14 days from the last known exposure date and/or as
determined by Alberta Health Services and monitor for symptoms if they are a close contact of a person
who tested positive for COVID-19.
If an employee becomes sick with cough, fever, shortness of breath, runny nose or sore throat during
this time, they must isolate for an additional 10 days from the beginning of symptoms or until they are
feeling well, whichever takes longer.
If the employee does develop symptoms, they should be tested for COVID-19. Individuals may return to
the YMCA, after this timeline once they are also symptom free for 24 hours with negative test results (if
applicable) and are able to pass the screening questionnaire.
Personal Protective Equipment (PPE)
All positions will have an up-to-date Job Hazard Assessment completed before reopening. All required PPE will
be supplied by the YMCA of Northern Alberta.
Employees must ensure adequate PPE for the duty they are performing (i.e. First Aid versus cleaning) and the
equipment is cleaned and sanitized between users.
8When wearing gloves, employees must avoid touching their faces and other exposed body parts.
Type of PPE Description When to Use
Disposable gloves Gloves protect against the transfer of infectious First Aid, laundry, diapering,
agents to one’s hands during direct contact with application of sunscreen and or
participants/members with suspected/confirmed insect repellent etc.
transmissible infections or their immediate Food Service
environments. Health Check screening.
The use of gloves does not replace the Isolation protocol.
need for regular hand hygiene.
Hand hygiene should be performed
before and after glove use.
Gown Gowns are used to protect against the Isolation protocol.
transmission of infectious agents to the employee
on their arms/clothes during direct contact with a
participant/member or their immediate
environments.
Eye protection Eye protection protects the eyes (and Cleaning with chemicals that
(i.e. face mouth/nose if using a face shield with a face require them.
shield/safety mask) of the wearer from contact with splashes, Isolation Protocol.
glasses) sprays and splatter of bodily fluids from other
people.
Wearing a face shield without a face mask does
not provide an adequate barrier around the nose
and mouth and should not be used as a substitute
for a face mask.
PPE, such as eye protection, may be reused, only
if the manufacturer allows it and has provided
clear cleaning and disinfecting instructions.
Surgical Masks Surgical Masks provide the wearer a barrier See Mandatory Use of Face Coverings
protection against large particle droplets, below.
splashes or bodily fluid, such as saliva. *Each employee’s Job Hazard
Assessments and Jobsite Assessments
Respirators protect the wearer from exposure to have identified when a mask is
Respirators biological aerosols that may contain viruses or required for work.
(i.e. NIOSH-N95 bacteria or when other respiratory hazards exist
mask) for which a respirator is required to keep
employee exposure under the Occupational
Exposure Limit for a particular hazard.
*This is not common outside of health care
settings. Most respirators must be sized and fit
to the wearer to ensure appropriate protection.
9Mandatory Use of Face Coverings
In consideration of the increased number of Covid-19 cases in Alberta, with Direction from the Government of
Alberta’s new restrictions, the YMCA has updated our mandatory mask requirements, effective November 25
2020, YMCA of Northern Alberta is requiring the use of face coverings in all indoor spaces (except exempt
categories) in all YMCA of Northern Alberta facilities:
A face covering means a mask, balaclava, bandana, scarf, cloth or other similar item that covers the nose,
mouth and chin without gapping. Note: Employees and volunteers must adhere to “bring your own mask”
guidelines outlined below.
An indoor space is any space that is indoors at a YMCA facility e.g. Shared offices spaces, meeting rooms,
program spaces, rental spaces, reception areas, lounges, hallways, and accessible washrooms and locker
rooms.
This requirement applies to all employees, volunteers, members, participants, tenants, visitors, parents
and contractors. This requirement applies regardless of whether the individual is registered in a program,
has a scheduled appointment/booking, or a membership.
While a mask is an additional measure to protect against the spread of COVID-19 to others, we continue to
emphasize frequent and thorough hand washing, and maintaining a minimum distance of 2 meters apart from
others, to further minimize the risk of COVID-19 spread.
EXEMPTIONS
The requirement to wear a face covering will not apply to:
a) persons under the age of 2;
b) persons who are unable to place, use, or remove a face covering without assistance;
c) persons unable to wear a face covering due to a mental or physical concern or limitation, or protected
ground under the Alberta Human Rights Act;
d) persons consuming food or drink in designated seating areas or as part of religious ceremony;
e) persons engaged in activities in wet areas such as; pool and shower areas or physical exercise in
designated areas such as; fitness centre, studios etc;
f) persons providing care or assistance to a person with a disability where a face covering would hinder
that caregiving or assistance;
g) persons engaging in services that require the temporary removal of a face covering;
h) person has a private enclosed office and they are alone
i) program participants (children) in child-care centres.
j) Melcor tenants
Proof that the exemption applies is not required. Any employee or volunteer who requires an exemption
should speak to their Supervisor.
FREQUENTLY ASKED QUESTIONS
A FAQ section is provided at the end of this document to support employees and volunteers in responding to
various circumstances, such as:
Individual has arrived without a mask because they forgot or don't have one
10 Individual is exempt from wearing a mask.
Individual who becomes aggressive about the new requirement
HEALTH AND SAFETY
YMCA of Northern Alberta has also implemented health and safety practices that require employees and
volunteers to wear masks or personal protective equipment (PPE) for the purposes of screening program
participants, caring for symptomatic or ill participants, employees or volunteers, cleaning and disinfecting
surfaces, and in all indoor spaces. The YMCA will ensure a sufficient supply of masks and PPE are available for
employees and volunteers to use in these circumstances.
PROVISION OF MASKS
The YMCA has supplied disposable masks and reusable cloth masks that have been distributed to centres.
Employees and volunteers are also welcome to use their own reusable cloth masks (see guidelines below under
“Proper Usage of Masks”).
BRING YOUR OWN MASK
Reusable cloth masks must be YMCA appropriate – no patterns, pictures, words or symbols that could
be considered controversial or offensive.
Reusable masks should have a minimum of three-layers of breathable fabric (e.g. cotton or linen)
Masks should fit properly, covering the nose and mouth and allowing the user to communicate clearly.
PROPER USAGE OF MASKS
Make sure the mask fits your face properly and ensure it covers your nose and mouth.
Wash or sanitize your hands thoroughly before putting your mask on, and before and after taking your
mask off.
Avoid touching your face when putting on or taking off your mask.
Avoid touching your mask while wearing it.
Keep your mask clean and change or wash daily.
Change as soon as possible if damp or dirty.
Put on a new mask when arriving at work (e.g. after taking public transit).
Do not share your mask with others.
Store your mask in a clean area or separate bag (e.g. Ziploc or paper bag) when not in use. Do not place
it on shared surfaces or where it can be picked up by others.
Remove your mask completely when not in use - it should not be left around your neck or on your head.
Note: reusable masks can be used throughout the day, you must perform hand hygiene before donning
and doffing the mask, and the mask is not damp or dirty. Be sure when removing the mask to not touch
the front. All reusable masks should be brought home to wash after each shift.
In addition, for reusable masks an employee must:
Note: reusable masks can be used throughout the day, if properly stored (see above bullet) to avoid the
need to replace the mask throughout the day. All reusable masks should be brought home to wash after
each shift.
11 Keep their mask clean and wash daily at home by putting it directly into the washing machine, using a
hot cycle, and then dry completely or washing it thoroughly by hand, using soap and hot water and
allow it to dry completely.
Store their mask in a clean area or separate bag (e.g. Ziploc or paper bag) when not in use. Do not place
it on shared surfaces or where it can be picked up by others.
During all interactions with a member or participant who is presenting COVID-19 symptoms during Rapid
Response to Symptomatic Person, or if required by their Job Hazard Assessment, a YMCA employee must
wear a disposable mask.
If masks are worn, Alberta Health mask guidance must be followed and can be found here:
https://www.alberta.ca/prevent-thespread.aspx.
Information on how to use a mask can be found here:
http://www.alberta.ca/masks.
Reporting Safety Concerns
It is everyone’s responsibilities to ensure a safe working place. Supervisors are responsible for responding to and
controlling identified hazards, and all employees are responsible for reporting any hazards or incidents. While
supervisors have specific responsibilities for safety in the workplace, employees are also vitally important in
keeping themselves and their coworkers safe by staying informed and engaged in the Health and Safety
Management system. An Employee Safety Rights and Responsibilities FAQ has been developed to respond to
questions as we work to keep each other safe.
Any concerns employees have should always be reported to their supervisor, as per the normal processes.
Unsafe work observations and near misses should continue to be reported through the Incident Report or Near
Miss Report forms.
Maintaining a Safe Worksite During COVID-19
It’s the responsibility of a supervisor to ensure workers are informed of the hazards of the work environment
and are adequately trained in all matters necessary to protect their health and safety, including before the
worker performs a new work activity, uses new equipment or performs new processes, or is moved to another
area or worksite.
In situations where respiratory protection equipment is required during the COVID-19 response, for regular
operations or new tasks, employees should read their program area COVID-19 Handbook or Job Hazard
Assessment for this information. It’s important to keep in mind that tasks and conditions can change quickly
during this time, which may also require employees to reassess the identified controls.
Training has to include giving information and explaining to a worker about the new work activity, equipment,
process or worksite and the training requires a practical demonstration that the worker has acquired the
knowledge or skill related to the subject matter.
12Rights and Responsibilities
The YMCA remains committed to protecting the health and safety of our employees, volunteers, participants and
any persons accessing our sites. Both workers and the YMCA have the responsibility to maintain safety in the
workplace. Please read the Employee Safety Rights and Responsibilities FAQ for more information.
Role Responsibilities and Expectations
Front line employees ● Must inform their direct supervisor if they are not attending work. If the
absence is related to COVID-19 symptoms and they have completed the
self-assessment, they must inform their supervisor immediately.
● Must stay home if they have symptoms. All employees must follow the
AHS-dictated minimum of 10 days from the start of symptoms, or until
symptoms resolve, whichever is longer. They may then attend work if
they are healthy.
● Follow all required hand hygiene, physical distancing and respiratory
etiquette.
● Cooperate fully if they are contacted by AHS in their investigation and
tracing of close contacts of COVID-19 cases. They must be thorough and
complete in the information they share as this will ensure AHS can fully
identify all close contacts and allow the YMCA of Northern Alberta to
identify areas needing decontamination.
● Use available accruals, including Health Care Leave, vacation, banked
STAT and banked overtime to compensate lost time related to symptoms
of COVID-19. Employees should contact Lindsay Hartwig, Health and
Wellness Advisor, if they do not have available accruals.
● Complete the Pre-Work COVID-19 Symptoms Self-Screening and
Monitoring Process.
Supervisors and Managers ● Must stay up-to-date with the COVID-19 Employee Handbook.
● Supervisors and managers must make informed decisions using the
handbook and its resources on employee test results resulting in required
isolation.
● Must report all employee illness that are or have the potential to be
related to COVID-19.
● Must be knowledgeable on the Rapid Response to Symptomatic Person at
Worksite process.
● Ensure they are answering employee’s questions and concerns.
13● Inform their manager if employee absences will affect their program.
● Support the Health and Wellness Advisor with considerations of
operational impacts when considering requests for leaves, taking into
consideration flexibility particularly if the employee has a person in care
who is ill or immunocompromised.
● Follow the Oath of Confidentiality in respect to any employee’s medical
information. Avoid sending emails to various persons discussing details of
an employee's absence/travel history.
● Update their employees on information as it becomes available.
● Promote and maintain a respect, safe and calm worksite.
● Continue to record/report employee absences. Refer to this flowchart for
steps required in managing the employee absence and testing processes.
Health and Safety ● Will ensure employees and their staff have the latest information. The
Committee employee page on the association website is kept updated as needed.
● Will use this handbook as a resource when answering employees’
questions and will also refer to management and Health and Safety Child
Protection Team: (780) 429-5700 EXT# 4 or
HS@northernalberta.ymca.ca.
These rights and responsibilities are in conjunction with existing rights and responsibilities the YMCA of
Northern Alberta has in place for its employees.
Mental Health
During a time of so many changes, uncertainty and challenges, it is normal to feel unsure, have concerns or feel
anxious. The YMCA is committed to supporting their employees in spirit, body and mind. Throughout this, it is
important for our employees and volunteers to continue to prioritize healthy habits. The YMCA offers virtual
fitness classes, communications on many different topics through the Wellness page of the association website,
and supports through the Resilience employee program.
Dealing with grief on the loss of lifestyle and personal connections or supporting others can be confusing or feel
like a large undertaking. Grief has stages and understanding those changes and having some strategies on how
to respond or how to support others can be helpful.
No one is alone. If employees are feeling overwhelmed and need support, they are encouraged to reach out to
their supervisor, Resilience or Homewood Health or their Health and Safety Team. Everyone should remember
to take time to care for themselves. Employees should schedule it in if needed, and be sure to refuel, refocus
and reaffirm their self-care.
14Resilience or Homewood 1 (866) 644-0326 Or Health and Safety (780) 429-5700 EXT# 4
The Mental Health Help Line at 1-877-303-2642 and the Addiction Help Line at 1-866-332-2322 operate 24 hours
a day, seven days a week. The Canadian Mental Health Association has resources at mentalhealthweek.ca.
If employees have additional questions or are experiencing difficulty in accessing these supports, they can
contact their Supervisor/Manager or Health and Safety.
Work Spaces
Visiting another YMCA location
When visiting other YMCA locations besides their Home Centre (the location they primarily work from),
employees must comply with the following procedures:
Complete a health check/screening at each location that they visit so where they have been throughout
the day is logged.
Wear a mask. This includes at centres not open but preparing to open.
Practice hand hygiene, respiratory etiquette and physical distancing at all centres.
If an employee is alone in a room/office, they are not required to wear a mask, but when others are around,
they are required to.
Meetings and Communication
Where possible the YMCA will use telephone or video conferencing as the primary means for meetings with
employees and participants.
Virtual delivery of services should remain a high priority to limit in-person interaction with employees and
participants as well as between participants, if possible.
If a face-to-face meeting does occur, appropriate physical distancing of at least 2 metres (6 feet) in any given
direction and disinfecting of the space before and after use is required.
Office Space Protocols
In single occupancy offices, only the employee working in that office is permitted
Physical distancing requirements must be met when meeting with another employee in a single
occupancy office.
In shared office spaces, all physical distance requirements must be met in that office space. An
employee must be at least 2 metres (6 feet) away from another employee in any given direction.
In offices that are not shared, employees are required to clean and disinfect all high touch surfaces in
the workspace at the end of each day, including keyboards, computer mice, desks, phones, arms on
chairs and doorknobs.
In offices that are shared, employees are required to clean and disinfect all high touch surfaces in the
workspace after each use, including keyboards, computer mice, desks, phones, arms on chairs and
doorknobs.
Employees will be required to vacuum their own space.
15Staff Scheduling
A combination of remote and onsite working will be implemented for employees who are not required, by the
nature of their position, to be on-site for the duration of their shift. For employees whose positions offer
flexibility, a combination of remote and on-site work is available through the YMCA’s Flexible Work Policy.
Employees will work directly with their manager/supervisor on specific on-site office hours and it will be
coordinated at a department level.
Employee Breaks
Employees must follow Job Hazard Assessment specific guidelines.
Employees must practice physical distancing with other employees at all times.
Employees are encouraged take their scheduled break outdoors or off-site.
If breaks are taken on-site, employees must practice physical distancing in the break room if able to use,
follow all posted capacity numbers and clean and disinfect the space before and after each use.
Kitchens and Break Rooms
The YMCA has suspended all self-serve, family-style snacks, lunches, and potlucks.
There will be no common food items (for example, salt and pepper shakers, ketchup, salad dressing
etc.).
Employees are required to bring their own kitchenware (dishes and cutlery).
Coffee machines, kettles and toasters will be removed from kitchens and break rooms.
The number of employees permitted in a kitchen or break space will be posted to ensure appropriate
physical distancing.
In Child Care, Educators from different cohorts cannot use the staff/break room at the same time.
For those sites allowing kitchen use
Employees are required to wipe down kitchen appliances, fridge, stove, microwave, and water cooler
before and after use.
Lunches may be stored in lunchroom refrigerators and only a YMCA employee may touch the item.
Employees must wash their hands or use alcohol sanitizer before handling any item from the
refrigerator.
Shared Spaces
Employees must follow Job Hazard Assessment specific guidelines.
The YMCA has spaces that are shared by different tenants and employees. These spaces may also utilize
a space that has other after-hours user groups; employees must ensure the space is cleaned before and
after using the space.
Specific protocol has been established for shared spaces in each building. A designated YMCA
representative (usually the Facility Manager or General Manager) will complete a shared spaces
evaluation and detail protocol in a Site Hazard Assessment.
Computer Lab
Closed until further notice.
Checklist for reopening:
Identify computers to be used and section off those not to be used to ensure physical distancing.
Ensure that all items that are left in this space are relevant and easily disinfected.
16 Contract carpets may remain in this space to prevent slips and falls but must be factored into daily
contract cleaning.
Ensure that workstations are set up to provide required physical distancing and any barriers preventing
this are removed.
Ensure that hand sanitizer is readily available as well as products to wipe down tables, computers and
telephones prior to and following each use.
Cleaning and Disinfecting
The YMCA will engage in frequent, thorough cleaning and disinfecting each day and will meet or exceed
guidelines provided by Alberta Health Services.
Definitions
Cleaning is defined as removing all visible dirt from the surface of an object.
Disinfecting is reducing the germs on a surface and is done after cleaning.
Approved Cleaners and Disinfectants
The YMCA will be using disinfectants with evidence for efficacy against COVID-19.
The YMCA will be following Alberta Health Services’ COVID-19 Public Health Recommendations for
Environmental Cleaning of Public Facilities.
AirX44 is the YMCA of Northern Alberta chemical of choice
Peroxide wipes or Lysol wipes will be used on all electronic items and can also be used on commonly
used surfaces. (Do not use chlorine based wipes on office equipment.)
Procedure for cleaning and disinfecting
“Wipe Twice”: For high touch surfaces that are not grossly contaminated, the “wipe twice” procedure
will be used to clean and then disinfect. Wipe the surface thoroughly to remove dirt and other
contamination, then disinfect by wiping the surface a second time with another clean cloth that has
been soaked with one of the disinfectants below. If a high touch surface is very dirty, it will be first
washed with soap, then the soap rinsed away with a clean cloth, then the surface wiped with another
clean cloth that has been soaked with one of the disinfectants.
Commercial dishwasher: use washing and sanitizer mode or
o Wash with detergent and water
o Rinse with clean warm water
o Wipe, spray or immerse for 2 minutes in an approved disinfectant; air dry.
Frequency of cleaning and disinfecting
The YMCA has adjusted cleaning schedules to meet or exceed recommendations from Alberta Health
Services.
If an individual in the building is symptomatic, any items they engaged with will be cleaned and
disinfected immediately.
High touch surfaces and areas that receive enhanced cleaning and disinfecting each day
Tabletops
17 Light switches
Doorknobs
Sink taps
Paper dispensers
Toilet handles
Electronic equipment such as phones, two-way radios, computers, keyboards,
Desktops
Counters
Elevators
Handrails
Break rooms, kitchens, washrooms
Other surfaces that are frequently touched
Employee Washrooms
YMCA Cleaning Contractor will disinfect (counters, sinks, faucets, paper towel dispensers, hand dryers)
after each business day. Additional protocols will be put in place for public washrooms and locker
rooms.
Tables and Chairs
All common tables and chairs will be cleaned and disinfected by employees before and after each use,
and at the end of each day.
YMCA of Northern Alberta will continue to monitor COVID-19 in Alberta and how it will affect its employees,
worksites and operations. During this time the YMCA is acting in response to the Government of Canada and
Government of Alberta.
18Appendices
19COVID-19 Alberta Health Daily Checklist
Employees must review the screening and complete the COVID-19 Sign-in Sheet before starting their shift.
YMCA of Northern Alberta has chosen to follow Alberta Health Services screening tool please visit the link below
to ensure you have the most up to date tool.
AHS Screening tool
20Covid-19 Staff Sign in Sheet
All staff are required to review the AHS Screening Questionnaire and Sign in before starting their shift.
Centre Name: __________________________________ Date: ____________________________
First Name Last Name Program Area Did you Do you have Initials
complete any
the health symptoms
check listed or
screening? answer yes
to any of
the
questions ?
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes No Yes No
21COVID-19 Testing FAQ
Instructions for COVID-19: Assessment, Testing & Results Reporting Guide has been created to walk employees
through the various scenarios around COVID-19 testing and self-isolation. These FAQs are meant to supplement
this important Risk Assessment.
Questions and Answers:
While awaiting direction from Alberta Health Services (AHS) regarding a COVID-19 test, should an employee
come to work or self-isolate?
The first step of determining if someone should be at home self-isolating is always to complete the online
COVID-19 Self-Assessment from Alberta Health Services (AHS). The Self-Assessment will give clear direction as to
whether the individual requires a follow-up with AHS Health Link (811). There are a few general rules to
determine if an employee should self-isolate while they wait for direction from AHS: if they travelled outside of
Canada, if they have symptoms or if they have been in close contact with a confirmed case.
NOTE: Anyone who is self-isolating while they wait for direction from AHS who is feeling well is encouraged to
work with their supervisor to work from home.
What should an employee do when waiting for a COVID-19 test result?
Anyone who is waiting for a COVID-19 test or test result who is not hospitalized should self-isolate if they have
core symptoms or minimize contact of they have non core symptoms until they have received a phone call from
AHS with the results of their test. Individuals waiting for a test or test result should not visit any other health
care facilities, including outpatient imaging or labs unless they are being admitted to hospital. They may work
from home with approval from their supervisor if they are feeling well while they wait, and can return to their
usual activities when advised to do so by AHS. Supervisors are required to report the result of COVID-19 test
results.
An employee tested positive for COVID-19. What do they do now?
If an employee's test results for COVID-19 are positive, they MUST continue to self-isolate.
Employees who test positive for COVID-19 are legally required to self-isolate for at least 10 days from the time
their symptoms start to the time they have resolved (whichever is longer). Employees are not cleared to return
to work until this happens.
Self-isolation can help prevent the spread of COVID-19 by lowering the chance that the virus could spread to
others.
An employee tested positive for COVID-19. Should the rest of their team self-isolate and get tested?
When an employee tests positive for COVID-19, your direct Supervisor/Manager (or AHS however contact from
them will be delayed) will reach out to all persons identified as “close contacts”. This identification process is
done through assessment with the Supervisor/Manager, getting an understanding of the nature of the work
environment and any close contact interactions. This assessment will determine if any specific co-workers are
considered to be a close contact. If self-isolation and/or testing for any employees is needed, your
Supervisor/Manager will contact and direct you accordingly.
If an employee has a family member/household contact at home self-isolating, do they also need to self-
isolate?
If the household contact is a confirmed case, household contacts will also need to self-isolate for 14 days.
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