COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust

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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
THE LEEDS TEACHING HOSPITALS NHS TRUST STAKEHOLDER MAGAZINE    SUMMER 2021

         Compassion and courage
         in response to COVID-19

Caring for                     Leading                            New hospitals
critically ill                 on West                            making good
patients                       Yorkshire’s                        progress
with                           vaccination
COVID-19                       programme
Pages 4-5                      Pages 12-13                        Pages 18-19
COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Welcome                                                                                                                                                                                                                                      Patient centred care

     W             elcome to the latest issue of CONNECT, our
                  stakeholder publication keeping key partners, Trust
                 Members, and anyone interested in health care
      within Leeds and the wider City Region up to date on our work
      and plans for the future.
                                                                                                                                                                                                            Former rugby player Errol Johnson, 53, was in an induced coma
                                                                                                                                                                                                            in intensive care for three weeks and spent a total of 67 days at St
                                                                                                                                                                                                            James’s Hospital. It was an emotional reunion when he returned
                                                                                                                                                                                                            home to his friends and family who donated care boxes for staff
                                                                                                                                                                                                            on the intensive care unit and respiratory ward, where Errol was a
                                                                                                                                                                                                            patient.
      In this edition, we are showcasing the truly incredible work of
      everyone working at Leeds Teaching Hospitals in our response                                                                                                                                          Throughout the first year of the pandemic, more than 8,500
      to the COVID-19 pandemic.                                                                                                                                                                             babies were born at Leeds Teaching Hospitals, thanks to the
                                                                                                                                                                                                            expert care of the midwifery teams who adapted to new ways of
      We cannot underestimate how difficult this year has been.
                                                                                                                                                                                                            working during the pandemic. Eleni, who gave birth to her son at
      There have been some incredibly tough times for our
                                                                                                                                                                                                            the start of the pandemic said:      T
                                                                                                                                                                                                                                                 The staff went above and
      communities and I am truly grateful for the compassion shown
                                                                                                                                                                                  who cared for Errol       beyond to make me feel calm and comfortable and took every
      by our staff who have been there to comfort patients at the end                                                                                     Donations for the teams
                                                                                                                                                                                                            precaution to keep us all safe… they put their own fears aside to
      of their lives.
                                                                                                                                                                                                            care for ours, we are, and always will be, eternally thankful and
      We look to the future with hope on the horizon thanks to the                                                                                                                                          grateful to our wonderful NHS staff.
      effectiveness of the COVID-19 vaccination rollout. It was with
                                                                                                                                                                                                            A total of 82,930 elective
      great joy and a sense of optimism that people in Leeds were
                                                                                                                                                                                                            operations, 30,697 cancer
      some of the first in the world to receive the vaccine at our
                                                                                                                                                                                                            treatments and 16,000 video
      vaccination site at Thackray Medical Museum. Our research
                                                                                                                                                                                                            appointments took place in
      teams also played a key role in recruiting people to a clinical trial
                                                                                                                                                                                                            the first year of the pandemic,
      for the Novavax vaccine.
                                                                                                                                                                                                            demonstrating the incredible
      I know that with our amazing resilience, community spirit and                                                                                                                                         work of the teams to continue
      sense of shared purpose that we will continue to see brighter                                                                                                                                         providing vital patient care
      days in the months ahead.                                                                                                                                                                             despite the many challenges
                                                                                                                                                                                                            that COVID-19 presented.
      Despite the pandemic, we have made fantastic progress on

                                                                                                           Patient centred
      our Building the Leeds Way plans, and you can read about the                                                                                                                                          Lewis Benn, 75, had                      Lewis Benn
      exciting start to the demolition of our old buildings on pages                                                                                                                                        transcatheter aortic valve
      18 and 19. Our new hospitals, including a purpose built Leeds                                                                                                                                         implantation (TAVI) for severe
      Children’s Hospital, will not only transform healthcare but be                                                                                                                                        aortic stenosis during the pandemic. Thanks to the excellent work

                                                                                                           care
      key landmarks in the Leeds Innovation District at the heart of                                                                                                                                        of Dr Dan Blackman and the team at Leeds General Infirmary,
      the city centre.                                                                                                                                                                                      Lewis was admitted, treated and discharged in three days. He said:
                                                                                                                                                                                                                  That TAVI team deserve the world. When I was laid there,
      I do hope you enjoy this insight into the incredible work that
                                                                                                                                                                                                            the nurse was talking to me reassuring me, they were absolutely
      has taken place in our response to the COVID-19 pandemic.
                                                                                                                                                                                                            amazing. What a superb team of people.
                                                                                                                                                                                                                                             At Leeds Cancer Centre, the
                                                                                                                                                                                                                                            very first patient was successfully
                                                                               Thanks to dedicated care by the                                                Gladys is                                                                     infused with CAR-T Therapy during
                                                                               fantastic teams at Leeds Teaching                                              discharged                                                                    the pandemic. Leeds Teaching
                                                                                                                                                                                                                                           Hospitals was one of three second-
                                                                               Hospitals, more than 4,300 patients

                                                                                                                                        101
                                                                                                                                                                                                                                           wave centres in the UK to provide
                                         DAME LINDA POLLARD DBE DL
                                                                               have received treatment for COVID-19.                                       year old Gladys was one of the oldest                                           CAR-T Therapy to adult patients
                                                                                                                                                           patients with COVID-19 cared for by the                                         with lymphoma. This new treatment
                                         HON.LLD                               Many of these patients received claps
                                                                                                                                                           team on ward J15. 77 year old Don also                                          works by taking some of a person’s
                                         TRUST CHAIR, LEEDS TEACHING           of honour as they were discharged;                       spent 34 days including his birthday in intensive care and                                         white blood cells and genetically
                                         HOSPITALS NHS TRUST                   a celebration of their recovery and                      on ward J09. Don said:            Prior to going on the ward                                       modifying them. Once modified,
                                                                                                                                        I can’t remember anything but I then recall starting to                                           the T cells are much better at finding
                                                                               testament to the collaborative, patient-                 eat,” he said. “It was a blow losing Keith, but after that I                                      and killing cancer cells and can be
                                                                               centred care from hospital staff.                        slowly started recovering. I want to say a big thank you        Don Gill                          returned to the patient.
                                                                                                                                        to all the staff for what they did for me.
Contents

           On the frontline:                   Supporting and recognising     Leeds Teaching Hospitals      The unsung heroes        NHS Nightingale Hospital              How generous donations       Transforming outpatient               Stopping the spread
           caring for critically               the incredible staff working   leads on vaccination          working in Estates and   Yorkshire and the Humber              provided a real morale       care
           ill patients with                   at Leeds Teaching              programme across West         Facilities                                                     boost to staff
           COVID-19              4-5           Hospitals
                                                                  8-9         Yorkshire
                                                                                               12-13                       16-17                           20                            24-25                               29                           32-33
           Innovative ideas                    Procurement and Supply         Caring for children, young    New hospitals making     Leading the way in                    The lifesaving work of the   Transforming care with                Partnership working to
           improve the patient                 – ensuring the protection of   people and their families     good progress            COVID-19 research                     pathology teams              digital solutions                     respond to the pandemic
           experience                          staff at Leeds                 during the pandemic
                                   6-7                          10-11                         14-15                       18-19                   21-23                                 26-28                        30-31                               34-35
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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
On the frontline: caring for critically ill patients with COVID-19                                                                                                                                    On the frontline: caring for critically ill patients with COVID-19

       On the frontline: caring
       for critically ill patients
       with COVID-19                                                                                                                          The impact of COVID-19 has been felt
                                                                                                                                              acutely across every hospital in Leeds,
                                                                                                                                              perhaps nowhere more so than on the
                                                                                                                                              Critical Care units.

E     very colleague has had to learn to work differently,
      changing the spaces in which they work and the teams
      they work with, the new equipment and the infection
prevention.
                                                                    What they have done to support their patients and their loved
                                                                    ones during this time, but also - so importantly - to support each
                                                                    other.

                                                                    Family Liaison Service
                                                                                                                                            Critical Care consultant Paul Murphy, who led the service,
                                                                                                                                            remarked that families became their friends and it was a joy to
                                                                                                                                            give them good news:          But not all our patients survived,
                                                                                                                                            and the most challenging and most important element of our
                                                                                                                                            role was to break bad news, to help families understand and
                                                                                                                                                                                                                  capacity and improved outcomes for COVID-19 patients.
The Critical Care teams have played a phenomenal role over the                                                                                                                                                    Theatre suites at St James’s Hospital and Leeds General Infirmary
                                                                    COVID-19 meant that visitors couldn’t come into hospital to see         accept when it was time to let their loved one go,         he said.   were repurposed into intensive care units and Theatres and
last 12 months, providing care for record numbers of patients.
They’ve transformed the units to safely look after patients who     their loved ones as normal. This is especially difficult for those in   Where possible, visits were arranged for their loved ones’ final      Anaesthesia staff, including Operating Department Practitioners
are diagnosed with COVID-19, whilst also admitting those from       Intensive Care, as the teams often need to involve close family         moments. They also provided patient handprints and handwritten        (ODPs), nurses, clinical support workers, and medical staff, took
across the region who need the very highest level of intensive      members in decision making when patients cannot be spoken to            cards from ICU staff as mementoes and, over the following days,       on new roles to care for patients arriving on these units. Staff
care, including life-saving liver transplantation.                  directly.                                                               guided families through the bereavement process.                      initially shadowed their Critical Care colleagues and quickly
                                                                    The team established the Critical Care Family Liaison Service. This                                                                           moved towards providing care in these new environments.
During these unprecedented times, which saw more patients                                                                                   The team are very proud of how they have helped to maintain
than ever being treated by the critical care units, staff pulled    was staffed by a dedicated team of intensive care doctors and           high quality end of life care. It is amazing to hear how the team     Understandably, this was a really tricky time for these teams, but
together to support the team. Colleagues from across the Trust’s    nurses who, on risk assessment, were excluded from frontline            have overcome these incredibly challenging circumstances              the feedback has been overwhelmingly positive as the comment
other hospitals, including Theatres, Adult Therapies, Children’s    clinical duties.                                                        to handle such difficult conversations with a huge amount             below highlights:
and other clinical areas, underwent dedicated training to work on   Each day a member of the team called every patient’s family to          of patient-centred care and compassion - this is absolutely                 Just got back from my first night, and first time in Giles ICU.
these specialist units.                                             update them on their condition, to answer their questions and           something to be incredibly proud of!                                  And nowhere near as scary as I’d made myself think it would
                                                                    have difficult conversations with as much compassion as possible.                                                                             be. Worked with Leah, and two ICU nurses Amy and Catherine.
This has been a true testament of The Leeds Way, and staff                                                                                  Redeployment                                                          Both were absolutely fantastic, took time to explain things, go
working as one team, protecting each other and saving lives.        Families were encouraged to email messages and photos for the
                                                                                                                                            Staff from the Theatres and Anaesthesia Clinical Service Unit         into more depth than we’re used to but made it easy for us to
Now with a successful vaccination programme in flow and the         patient’s bedside, and Zoom calls were set up with ICU staff and
                                                                                                                                            joined Adult Critical Care to form ‘hybrid teams’, an approach        understand. They were really welcoming and so grateful for the
number of patients with COVID-19 reducing in hospital, this has     with the patients themselves when their condition allowed it. The
                                                                                                                                            to increase the support for each other and to combine their skills    help. They both really were total stars, couldn’t have asked for a
given time for the teams to reflect on everything they have done.   team did a fantastic job in making them feel as if relatives and
                                                                                                                                            and experience. This also significantly increased Critical Care       better team to get into it all with.
                                                                    loved ones were there at the bedside.

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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Innovative ideas improve the patient experience                                                                                                                                                                Innovative ideas improve the patient experience

                                                                                                                                          Bringing comfort to bereaved families
       Innovative ideas improve                                                                                                                                                                              D        uring the pandemic, Specialist Nurse Samantha Oakes
                                                                                                                                                                                                                      and the Mortuary team have been providing pairs

       the patient experience
                                                                                                                                                                                                                      of knitted hearts to bring some comfort to bereaved
                                                                                                                                                                                                             families. The hearts have been knitted and sent to the hospital
                                                                                                                                                                                                             by staff and members of the public.
                                                                                                                                                                                                             One heart is given to the patient by the Mortuary team and the
                                                                                                                                                                                                             funeral director gives the other heart to their family or loved one.
                                                                                                                                                                                                             The note from the Mortuary team that accompanies the heart
                                                                                                                                                                                                             reads:       This heart is part of a pair; just a little token to show
                                                                                                                                                                                                             we care. We have given the other to your loved one. We hope
                                                                                                                                                                                                             this brings you some comfort at this difficult time.
                                                                                                                                                                                                             Comments from families really show what a difference this
                                                                                                                                                                                                             made at a difficult time when they could not visit the Chapels of
                                                                                                                                                                                                             Rest:
                                                                                                                                                                                                                    It is lovely. We couldn’t dress her in her own clothes, but
                                                                                                                                                                                                             this is something that we will cherish and save.
                                                                                                                                                                                                                  My dad died at St James’s and this provided us with so
                                                                                                                                                                                                             much comfort. Mum wore it to Dad’s funeral. Such a lovely,
                                                                                                                                                                                                             thoughtful gesture.
      When visiting times were suspended to protect patients and limit the
                                                                                                                                                                                                                    I recently lost my Nan, my mum received one of these
      spread of COVID-19, innovative new ways to support patients were                                                                                                                                       hearts, and my Nan had the other. This offered so much
      developed. Ward teams used technology to enable patients to keep in                                                                                                                                    comfort in a desperately sad situation and will be invaluable
                                                                                                                                                                                                             to so many families. Thank you Sam and all the Mortuary
      touch with their families, and the Patient Experience team helped loved                                                                                                                                staff you are earthly angels and often a service that is
      ones to send letters to patients, drop off belongings and receive laundry.                                                                                                                             forgotten.
                                                                                                                                                                                                                   Thank you to the mortuary team for the heart we
                                                                                                                                                                                                             received today. The other half will be cremated with my father.
                                                                                                                                                Samantha Oakes                                               Even at such an unusual time, it was a beautiful touch.

                                                                                                                                                                                                             and visitors. We’ve also fast-tracked our recruitment process
                                                                                                                                                                                                             by doing ID and DBS checks online. Before the pandemic, on
                                         Sarah Rogers,              and setting up a drive-through property collection service for                                                                           average it would take 108 days for volunteers to start, whereas
                                         Volunteer Service          bereaved families. They also helped Leeds Hospitals Charity to                                                                           now, it only takes 17 days. That’s a huge difference!
                                         Manager, highlights        distribute donated items to staff to help boost their health and
                                                                                                                                                                                                             3,127 letters to loved ones have been delivered by volunteers
                                         the role of hospital       wellbeing.
                                                                                                                                                                                                             and more than 2,652 cards have been sent to deceased
                                         volunteers during the
                                                                                                                                                                                                             patients’ families. Our volunteers also delivered belongings to
                                         pandemic.
                                                                                                                                                                                                             730 patients and delivered over 40,000 newspapers!
                                                  We took the
                                                                                                                                                                                                             It’s great to be able to demonstrate the impact of volunteer-led
                                            decision to stand
                                                                                                                                                                                                             initiatives and design and organise projects successfully and
                                            down our volunteers
                                                                                                                                                                                                             sustainably.
                                            six days before
                                            the Government
                                             announced                                                                                 There is one activity that I hope will continue - volunteers
                                             lockdown measures.                                                                        writing cards for bereaved families who have lost a loved one.
It wasn’t easy, but we knew we had to act fast to protect the                                                                          Inside the card, volunteers share their condolences with family
safety of our patients, staff, and volunteers.                                                                                         members, invite them to contact our specialist bereavement
                                                                                                                                       nurse, and provide details of where they can get support and
Within a month, we brought some volunteers back as we
                                                                                                                                       counselling if needed. We’ve received lots of positive feedback
realised that we needed their support for vulnerable patients
                                                                                                                                       for this initiative and families felt grateful that someone had
who were heavily affected by social isolation. With visiting
                                                                                                                                       written to show them kindness at this difficult time in their life.
suspended, our volunteers stepped in by delivering letters from
patients’ loved ones, distributing iPads and iPods to the wards                                                                        In total, from March 2020-May 2021, our 65 volunteers gave
so patients could have video calls with their friends and family,                                                                      4,205 hours which has made a real difference to patients, staff

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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Supporting and recognising the incredible staff working at Leeds Teaching Hospitals                              Supporting and recognising the incredible staff working at Leeds Teaching Hospitals

                                                                                      Pressing the Pause Button
                                                                                      Written by Dr Alistair Duff, Head of Psychology Services and
                                                                                      his team, ‘Pressing the Pause Button’ is a daily email sent to
                                                                                      over 20,000 Trust employees and continues to receive positive
                                                                                      feedback and engagement.
                                                                                      With its foundations in psychological support, the Pause Button
                                                                                      offers support and guidance, confidence and reassurance, during
                                                                                      a time that many have found exceptionally hard. Focusing on
                                                                                      practical tips, short mental and breathing exercises or readings
                                                                                      staff spend time doing, the intention has always been to provide
                                                                                                                                                                 Andrea Farley-Moore
                                                                                      space and alternative options for staff, to clear their heads or to at
                                                                                      least know they are not alone in their feelings.
                                                                                                                                                               Leeds Hospitals Charity has also invested nearly £900,000 in a
                                                                                      The Pause Button is one of many new Health and Wellbeing                 clinical psychology programme which has funded psychologists
                                                                                      initiatives launched, including a dedicated website created to           who provide support through emotional trauma, mental health
                                                                                      provide information in one place on how to access help and               first aiders and the establishment of dedicated wellbeing support
                                                                                      support. This includes everything from how to arrange a 1-1              for staff from BAME backgrounds. Further funding has renovated
                                                                                      meeting from the staff psychology team, to applying for financial        staff areas and provided care packs and other projects to boost
                                                                                      help through an employee support fund.                                   morale.

                                                                                                                                                               Recognising compassion and courage
                                                                                                                                                               To mark a year since the start of the pandemic, every member of
                                                                                                                                                               staff at Leeds Teaching Hospitals received a special staff recognition
                                                                                                                                                               medal. These were a small token of appreciation for all the hard
                                                                                                                                                               work and commitment teams have shown in managing the
                                                                                                                                                               response to COVID-19, and recognition of the continuing work as
                                                                                                                                                               part of stabilisation and reset for hospital services. Included with
                                                                                                                                                               the medal, a voucher announced the introduction of a special

      Supporting and recognising                                                                                                                               ‘Birthday Leave’ day this year, to provide staff with an extra day
                                                                                                                                                               of much needed rest and relaxation.

      the incredible staff working at
                                                                                      Letters to Children
                                                                                      A ‘Letters to children’ initiative was launched twice during the
                                                                                      pandemic, providing the children of colleagues with recognition

      Leeds Teaching Hospitals                                                        for their patience, understanding and good behaviour whilst in
                                                                                      lockdown. This took the form of a letter of thanks posted to their
                                                                                      home address from Chief Executive Julian Hartley.
                                                                                      Micaela, a Clinical Support Worker, requested a letter for her son.
                                                                                      She said:        When he opened and read your letter yesterday
                                                                                      the biggest smile appeared on his face, I can’t put into words
                                                                                      how wonderful that was to see. He is thrilled to receive your
                                                                                      letter and it has made him feel important. I can’t thank you
                                                                                      enough for putting his smile back on his face.                           Comments from staff included:
                                                                                                                                                                     Felt proud and emotional receiving this. It means a lot. It
                                                                                      Leeds Hospitals Charity funds £1m                                        prompted moments of reflection, gratitude for the people around
                                                                                      investment in staff wellbeing initiatives                                me at home and work, a few tears, and the kids insisted on a
                                                                                                                                                               cake.
                                                                                      Leeds Hospitals Charity has provided over £1 million to support
                                                                                      staff health and wellbeing during the pandemic. This included                   Thank you for this very special gesture. The words mean
                                                                                      a donation of over £400,000 from NHS Charities Together,                 so much. It has been a privilege to be able to care for our
       Over the past year, staff in every role across Leeds Teaching Hospitals have   raised by fundraisers all over the country.                              patients through such difficult times. We couldn’t have done
                                                                                                                                                               this alone.
       shown tremendous positive spirit, resilience and collaboration during the      As part of this initiative a new Staff Support Chaplain has been
                                                                                      recruited to join the Chaplaincy and Spiritual Care team. The new               It’s been a year which has tested our limits and shown
       unprecedented health crisis. There has been incredible adaptability shown      Chaplain, Andrea Farley-Moore provides holistic support to NHS           us all we can be supported by each other’s strength, courage
       by staff, many of whom have moved into new roles to give additional support    staff across all eight hospital sites.                                   and laughter during the most testing of days. Thank you for
                                                                                                                                                               recognising our compassion and courage.
       where needed, and this heightened pressure has created a real focus on         Andrea said,,     I want staff across our hospitals to feel
                                                                                      comfortable to approach me, I’m here to provide support to any                   I glow with warmth & perhaps some reflection as I opened
       health and wellbeing.                                                                                                                                   this. It has not always been easy but a huge thank you. I’m
                                                                                      staff member regardless of their background, faith and beliefs
                                                                                      – even if someone just wants a five-minute chat, I’m here to             eternally grateful that I work alongside so many amazing
                                                                                      listen.                                                                  colleagues who supported me during my ICU shifts.

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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Procurement and Supply – ensuring the protection of staff at Leeds                                                                                                                     Procurement and Supply – ensuring the protection of staff at Leeds

                                                                                                                                                                                                                                       PPE in numbers:
                                                                                                                                                                                                                                         over 2 million plastic aprons
                                                                                                                                                                                                                                         over 2 million surgical face
                                                                                                                                                                                                                                         masks, including one day
                                                                                                                                                                                                                                         where over 130,000 were
                                                                                                                                                                                                                                         issued
                                                                                                                                                                                                                                         300,000 FFP3 Respirators
                                                                                                                                                                                                                                         over 13 brands and models
                                                                                                                                                                                                                                         30,000 pairs of goggles
                                                                                                                                                                                                                                         50,000 plastic visors
                                                                                                                                                                                                                                         over 130,000 sterile gowns
                                                                                                                                                                                                                                         for Aerosol generating
                                                                                                                                                                                                                                         procedures
                                                                                                                                                                                                                                         5.2 million gloves

       Procurement and Supply                                                                                                                                                                                                            25,000 bottles of water
                                                                                                                                                                                                                                         during the heat wave

       – ensuring the protection
       of staff
                                                                                                                                        Clinical Engineering teams support
                      In March 2020, at the outset of the pandemic in the UK, the Procurement                                           delivery and development of vital
                      team, led by the Supply Chain team at Leeds Teaching Hospitals, took
                      steps to increase stock of essential Personal Protective Equipment (PPE)
                                                                                                                                        medical equipment
                      for wards and departments.                                                                                        Leeds Teaching Hospitals’ response to the COVID-19 pandemic
                                                                                                                                        was shaped not just by frontline clinical teams but from key
                                                                                                                                        contributions from support teams across the Trust.

A
                                                                                                                                        The Clinical Engineering teams at LTHT are made up of 60 staff
        s the scale of the pandemic developed, more                                of the pandemic. A dedicated distribution hub                                                                                Dr Pete Culmer & Dr David Brettle
                                                                                                                                        working across hospital sites and between them look after more                                                with a NIPPY3 machine
         items of stock were taken off the NHS                                     near St James’s Hospital was established in just
                                                                                                                                        than 50,000 medical devices.
           Supply Chain and on to a national delivery                              over six weeks to manage the flow of PPE.
basis. This meant stock had to be managed as it                                                                                         Working behind the scenes, and alongside clinical teams, Clinical
                                                                                   £8m worth of stock and over 7 million units          Engineering arranged for crucial medical devices and associated
                                                                                                                                                                                                              As the pandemic wore on, the teams staffing the Trust’s
arrived on site, and there was no control possible                                                                                                                                                            equipment pools were working extremely hard to arrange the
                                                                                   of PPE - covering everything from face masks to
over what the Trust received and in what quantity.                                                                                      products to be delivered to where they were most needed.              collection of medical devices and cylinder medical gases from
                                                                                  gowns and gloves – are available at any one time,
Clinical Procurement Specialist, Vicki Dodsworth,                                 providing over 30 days worth of PPE stock to the      This included ordering and distributing in excess of 100 new          clinical areas, ensuring the availability of this vital equipment
headed a team of Contracting, eProcurement,                                       staff of Leeds hospitals. The team ensured the PPE    hospital beds to the ward areas where additional beds were            was guaranteed when needed elsewhere, often to very short
Scan4Safety and Finance staff, and in just two                                    purchased by the organisation was both clinically     required to support sick patients.                                    timescales.
weeks created two fully operational delivery            Vicki Dodsworth           appropriate, safe, and of good quality, whilst                                                                              The specialist technologists within Clinical Engineering also worked
                                                                                                                                        The Clinical Engineering teams were key in supporting the
services as well as a command centre to allow the                                 being affordably priced.                                                                                                    on developing new devices and finding solutions in support of
                                                                                                                                        diagnosis and delivery of treatment to patients, by maintaining,
team to work together to ensure stock was being                                                                                                                                                               new patient pathways. The team collaborated with partners at
                                                                   The Trust team also worked not only to provide procurement           commissioning and repairing a wide range of medical equipment.
managed effectively.                                                                                                                                                                                          the University of Leeds to convert Nippy3 sleep apnoea machines
                                                                   expertise in setting up the Nightingale Hospital in Harrogate, but   These included ventilators, infusion pumps, vital signs monitoring,
Leeds Teaching Hospitals was one of the few NHS organisations      in purchasing stocks available to the wider region, as part of the   and more, which many of the most critically-ill patients were         so that they could be used as a ventilator to treat patients with
allowed to purchase its own stock of PPE during the initial wave   West Yorkshire Association of Acute Trusts.                          relying on.                                                           COVID-19.

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COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Leeds Teaching Hospitals leads on vaccination programme across West Yorkshire                                                                               Leeds Teaching Hospitals leads on vaccination programme across West Yorkshire

      Leeds Teaching Hospitals leads
      on vaccination programme across                                                                                           The workforce was pulled from across the city, partner
                                                                                                                                organisations and Trust departments, which meant that a
                                                                                                                                                                                                   Continuously improving the service

      West Yorkshire                                                                                                            community mental health worker could be working a shift with
                                                                                                                                a neonatal nurse and a Renal Consultant. In the blink of an eye,
                                                                                                                                highlighting where we have moved to in our battle against the
                                                                                                                                                                                                   Underlying this ambitious project from the start has been the
                                                                                                                                                                                                   Leeds Improvement Method, a commitment to quality excellence
                                                                                                                                                                                                   grounded in lean improvement principles led by Leeds Teaching
                                                                                                                                pandemic, six months and just under 50,000 vaccinations later,     Hospitals. This programme of work underpins many projects across
      Across a matter of weeks, extraordinary measures were undertaken to begin                                                 Thackray ceased operations and was handed back to the charity.     Leeds’ hospitals, looking at where efficiencies and improvements
                                                                                                                                                                                                   can be made to create outputs such as a better service for
      vaccinating people against COVID-19. The fact that a combined team of pharmacists,                                        Staff who have played their part in the vaccination programme      patients. Together with the Quality Improvement team from Leeds
      health and social care staff from citywide Trusts and volunteer vaccinators delivered                                     have shared their sense of pride, collaboration and a collective   Community Healthcare, changes were made to processes, patient
                                                                                                                                force working together from many different areas. Even more        flow was observed and tweaks were made to operating systems at
      one of the first COVID-19 vaccines in the world at St James’s Hospital, gives the entire                                  heartwarming and inspiring have been the comments that the         Thackray, which resulted in a solid learning platform to build on for
      Trust great pride.                                                                                                        public have given as they have moved through their vaccination     when Elland Road was set up and scaled up.
                                                                                                                                journey.
                                                                                                                                     As soon as I walked in the door and checked in, I felt my
                                                                                                                                                                                                   The wider vaccination programme
                                                                                                                                anxiety lift.                                                            There have been incredible achievements in science over

                                                         W
                                                                                                                                                                                                   the past year and we have been witness to some landmark
                                                                       ithin quick succession, two vaccination centres,              Brilliant experience, staff are all very friendly and super
                                                                                                                                                                                                   moments in medicine            commented Dr Phil Wood, Chief
                                                                      one at Thackray Medical Museum and the other at           organised.
                                                                                                                                                                                                   Medical Officer and Senior Responsible Officer for the vaccination
                                                                     Elland Road, were established and fully operational.
                                                                                                                                      Reassuring and kind medical professionals.                   programme.          As a doctor and scientist myself, it has given
                                                          Both have been invaluable assets as part of 23 vaccination sites in
                                                                                                                                                                                                   me great pride and inspiration to see not one, but several
                                                          Leeds, where community pharmacists, NHS trusts and GP practice            Thank you for being there when you were so desperately
                                                                                                                                                                                                   vaccines approved for use here in the UK, and our vaccination
                                                          networks (PCNs), have worked together in an unprecedented way,        needed.
                                                                                                                                                                                                   rollout programme is one of the leading programmes in the
                                                          during an extraordinary time.                                              The positivity and friendliness of all the staff was second   world. It’s a leading programme because of the partnerships we
                                                          One of the very first COVID-19 vaccination hubs in the world, the     to none.                                                           have built, across all areas, including healthcare organisations,
                                                          Thackray Medical Museum was up and vaccinating within just two              The way the centre (Elland Road) is set up is amazing.       construction, IT, operations and those who staff the centres from
                       y - one of the first               weeks. The centre opened to the first cohort of health and social                                                                        all backgrounds of healthcare. I am very proud to be a part of this
 90 year old Connie Bra                                   care workers, which prioritised those over the age of 80 and care           What a slick operation.                                      impressive operation, which for the foreseeable, is set to stay
                        vaccinated
 members of staff to be                                   home workers.                                                                                                                            with us.

12   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK.                                                                                                                                                              CONNECT MAGAZINE - SUMMER 2021           13
COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
Caring for children, young people and their families during the pandemic                                                                                                 Caring for children, young people and their families during the pandemic

                                                                                                                             Supporting adult services and adapting care
                                                                                                                             A number of clinical and non-clinical staff from Leeds Children’s    included raising the age of admission at Leeds Children’s Hospital
                                                                                                                             Hospital were redeployed during the pandemic to support the          to 18, converting a bay for young adults on ward L52 and
                                                                                                                             Trust in more acutely affected areas.                                establishing systems to run independent COVID-19 swabbing for
                                                                                                                                                                                                  staff and elective patients.
                                                                                                                             During the second wave this included supporting Adult Critical
                                                                                                                             Care, where four nurses per shift from Paediatric Critical Care      Celia McKenzie, Head of Nursing said:            During this time we
                                                                                                                             worked in the Intensive Care Units. Children’s nurses have also      have seen great examples of collaborative working. Staff have

      Caring for children,
                                                                                                                             supported adult winter and surge wards, and admin staff have         supported each other with training to work in unfamiliar areas
                                                                                                                             been part of the workforce deployed to Leeds’ vaccination centres.   as well as specific training in relation to caring for adult patients.
                                                                                                                                                                                                  We’re very proud of the role our staff have played and feel very
                                                                                                                             Another contribution to the Trust’s overall COVID-19 response
                                                                                                                                                                                                  privileged to be part of the Leeds response.

      young people and
      their families during
      the pandemic
 Throughout the pandemic, the team at Leeds
 Children’s Hospital have adapted to new
 challenges and ways of working to continue
 providing exceptional care for children, young
 people and their families. Adaptions have
 come in all shapes and sizes, from converting
 60% of face-to-face appointments into
 virtual ones, to arranging for Father Christmas
 to make a socially distanced ‘airborne’ visit
 with the help of a cherry picker!

                                                                                                                                 CAT Unit Opening
                                                                                                                               Staff and patients were delighted to welcome Leeds Children’s      HRH said:       This is care in action really, the best kind of
                                                                                                                               Hospital’s royal patron HRH The Countess of Wessex to              care. It’s wonderful to have met some of the patients who have
                                                                                                                               officially open the newly relocated children’s assessment and      helped me unveil the plaque but have also had a chat with
                                                                                                                               treatment (CAT) unit in a COVID-safe virtual visit.                me about their experience. It’s not until you actually hear the

                                                        L      eeds Children’s Hospital has also provided care to a small                                                                         feedback that you realise what has been achieved very quickly
                                                                                                                               The CAT Unit assesses and manages the care of children and
                                                               number of patients with a very rare inflammatory condition                                                                         and under difficult circumstances… The patients’ and families’
                                                                                                                               babies aged from one day to 16 years old who have been
                                                               which has been linked to the virus. The team have                                                                                  experience is everything you want it to be.
                                                                                                                               referred by their GP, the Paediatric Emergency Department or
                                                         contributed learning to support the national intelligence on this     other healthcare professionals in the community.                   Suzanne Abrahams, General Manager said:              It feels
                                                         emerging picture to ensure the best care for children across the                                                                         wonderful to have all our children’s services now within
                                                                                                                               Her Royal Highness was welcomed by Trust Chair, Dame
                                                         country.                                                                                                                                 Clarendon Wing, more than ever before we feel united as a
                                                                                                                               Linda Pollard DBE Hon.LLD, CEO Julian Hartley and LCH
                                                         Colin Holton, Clinical Director said    I couldn’t be more                                                                               Children’s Hospital, ready for a very exciting future. We are
                                                                                                                               Clinical Director Colin Holton before meeting with the ward
                                                         proud of the Children’s Hospital team and the resilience they                                                                            incredibly grateful to those who made this happen and as
                                                                                                                               team and representatives from the project team. On a virtual
                                                         have demonstrated in the last year, as well as their continuous                                                                          always, for working in the Leeds Way to improve quality of care
                                                                                                                               tour of the new unit HRH met with excited patients and listened
                                                         innovation. Wherever you look you see children and young                                                                                 and experience for our patients and their families.
                                                                                                                               to their experiences of the new unit. At the official opening,
                                                         people at the centre of the team’s approach to every                  HRH was assisted by 11 year old patient Hajrah Hussain who
                                                         challenge.                                                            kindly agreed to unveil a commemorative plaque.

14   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK                                                                                                                                                             CONNECT MAGAZINE - SUMMER 2021             15
COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
The unsung heroes working in Estates and Facilities                                                                                 The unsung heroes working in Estates and Facilities

                                                               O        ne of the many challenges for Estates has been the
                                                                        focus on engineering systems, particularly oxygen and
                                                                        ventilation, and designing and installing improved
                                                               supplies to accommodate the increased use of ventilators and
                                                               CPAP. This has not only meant working closely with clinical
                                                               colleagues to define flow rates for oxygen but to provide detailed
                                                               analysis of air change rates across all areas.
 The Estates and Facilities team is well                       Estates staff have also:
 rehearsed in responding to challenges                         Painted walls and laid
                                                               floors
 across the hospital sites, but COVID-19
                                                               Tidied up in areas with
 has presented a set of unique challenges                      less clinical activity
 due to its sustained and evolving nature.                     Kept the grass cut and
 Sometimes services have had to change                         the traffic flowing                                                    Andy Price, Head of Estates describes his experience during the
                                                               Wired thank you lights                                                 pandemic:
 and evolve at a moment’s notice and as
                                                               and lit up buildings                                                         Thinking of everything we have done over the last year is
 ever, the team has risen to the challenge.                    Kept everyone safe with extra security and sourced free                just amazing really. It’s gone by in a blur.
                                                               parking for staff                                                      I think the thing I’m most proud of is how we upgraded the
                                                               Set up testing centres                                                 oxygen infrastructure across the hospital’s main buildings so
                                                               In Facilities, staff have                                              that the clinicians could treat more COVID patients with oxygen
                                                               worked above and beyond                                                therapy.
                                                               to provide a raft of support                                           It was a huge job which involved increasing the size of the
                                                               to both staff and patients.                                            oxygen pipes from the source down to the wards and we did it
                                                               Their journey through                                                  in a really short space of time because we knew how important
                                                               COVID-19 has included:                                                 it was. In just one day we upgraded the oxygen supply to 12
                                                               Develop new cleaning                                                   wards, so straight away the clinical teams had access to a
                                                               regimes to reduce                                                      much greater supply and could provide better care for patients.
                                                               infection risk                                                         One of the first jobs we did was to convert the WRVS building
                                                               Facilitating relocated                                                 on the St James’s site into a testing facility. We’ve changed
                                                               wards to meet the needs                                                how the ventilation worked in theatres which were converted
                                                               of clinical services                                                   to Intensive Care areas to stop air transferring from COVID+
                                                               Keeping up to date                                                     areas. We’ve segregated areas of the Emergency Department
                                                               with dynamic PPE requirements when transporting patients               so patients can wait in separate areas and reduce the
                                                               between A&E and the changing ward locations                            transmission of infection. We’ve put up Perspex screens and
                                                                                                                                      social distancing measures across all of our hospitals and we
                                                               Finding imaginative ways
                                                                                                                                      coordinated the building of the Nightingale Hospital Yorkshire
                                                               to deliver post, goods,
                                                                                                                                      and Humber in Harrogate.
                                                               samples and services
                                                               Keeping staff nurseries                                                Working in Estates is always full on. Not only did we support
                                                               open and offering                                                      all the COVID work but also did as much of our regular
                                                                                                                                      maintenance programme as we could.

      The unsung heroes working
                                                               emergency places at short
                                                               notice                                                                 Our motivation has always been improving the environment
                                                               Sourcing vehicles and staff                                            patients are treated in. Personally, I knew one of the patients
                                                               at short notice to allow                                               being cared for on ICU while we were doing the upgrading work

      in Estates and Facilities
                                                               new service models to                                                  and that inspired us to keep going. It was so good to see him
                                                               be delivered to meet new                                               recover and go home, and knowing now that all of that hard
                                                               challenges                                                                                                         work was worth it for
                                                               Training and mobilising                                                                                            him and hundreds
                                                               re-purposed and bank                                                                                              more patients this year
                                                               contingency staff to make                                                                                         and ongoing.
                                                               sure they feel part of the new teams they are
                                                               working in
                                                               Changed the operational layout of retail spaces to
                                                               meet the new social distancing rules
                                                               Estates and Facilities is a great example of a team
                                                               that works well together and adapts to the ever-
                                                               changing demands across many work streams on
                                                               all of the Trust’s sites.

16   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK                                                                                                 CONNECT MAGAZINE - SUMMER 2021           17
COVID-19 Compassion and courage - Leeds Teaching Hospitals NHS Trust
New hospitals making good progress                                                                                                                                                                                                   New hospitals making good progress

       New hospitals making
       good progress
                                                                                                                                              Pathology lab concept design

                                  The Building the Leeds Way Programme to develop a new adults’
                                  and children’s hospital, a new Pathology laboratory and the
                                  regeneration of the Leeds General Infirmary site is continuing to
                                  make great progress despite the challenges of the pandemic.                                                                                                                      Demolition completed to make way for
                                                                                                                                                                                                                   new pathology laboratory
                                                                                                                                            One of the winners, eight-year-old Violet, shared her ideas which      Good progress has also been made on the new pathology
                                                                                                                                            included see-through wall panels to allow social interaction           laboratory at St James’s Hospital. The new facility - which will also

O
                                                                                                                                            between children in isolation rooms - and an investment in play        provide pathology services to hospitals across West Yorkshire and
          ver the past year a number of key milestones have been      The new Leeds Children’s Hospital has also been the subject           specialist staff and resources to help educate and reassure young
          achieved, including the demolition of the old nurses’       of engagement and input into the design process. A Daring                                                                                    Harrogate - will allow Leeds Teaching Hospitals to bring pathology
                                                                                                                                            patients. HRH also met other competition winners Isla and Isaac.       services together into a purpose-built state-of-the-art laboratory.
          home building which signalled the start of works on the     Designers competition launched for young people to share what
project. To recognise that landmark, retired nurse Patricia Taylor,   they’d like to see in their new children’s hospital, with more than   DSM demolition site supervisor, Mark Neave, told HRH how the           Due to be completed in 2023 – the new laboratory will be
who lived in the nurses’ home in the early 1960s, Trust Chair         130 entries received.                                                 new children’s hospital is special to him after the support he and     designed for fast, accurate, routine and specialist testing.
Dame Linda Pollard, Chief Executive Julian Hartley, and young                                                                               his family received following the stillbirth of his second child and   The demolition of old buildings on the site has been completed
                                                                      Some of those children who took part in the Daring Designers          the premature birth of his son Kobi. His daughter Taylor was also
patient Violet, waved green flags to signal the bulldozer to start                                                                                                                                                 and designs for the new facility are currently part of the
                                                                      competition were lucky enough to meet HRH the Countess of             born in the hospital.
work on the building.                                                                                                                                                                                              engagement with staff. Construction is expected to start later this
                                                                      Wessex in a virtual visit to Leeds to hear about the exciting plans
Since then further buildings have been demolished and this work       for the new hospital.                                                 In a virtual visit to ward L50, HRH spoke to mum Jenner and her        year.
will be ongoing throughout 2021 to prepare the site for the start                                                                           five-month-old baby Misha, who was receiving treatment. HRH
of construction on the new hospitals in late 2022.                                                                                          also met 16-year-old haemodialysis patient Hannah Firbank who          Hospitals at the heart of innovation in the
                                                                                                                                            spoke about her hospital experience.                                   city
Engagement continues, with virtual royal                                                                                                                                                                           Planning has started for what will happen to the old buildings
visit to Leeds Children’s Hospital                                                                                                                                                                                 vacated at the LGI when the new hospitals are completed, and
Engaging with patients, staff and wider stakeholders is a key                                                                                                                                                      it will be part of an exciting plan for an Innovation District to
part of the Building the Leeds Way programme. Their input is                                                                                                                                                       regenerate the centre of Leeds.
crucial throughout the project, from taking part in the public                                                                                                                                                     This strategic partnership brings together Leeds Teaching Hospitals
consultation on co-locating inpatient maternity and neonatal                                                                                                                                                       NHS Trust, Leeds Beckett University, the University of Leeds,
services, to sharing feedback on the hospitals’ design.                                                                                                                                                            Leeds City Council and the private sector to drive regeneration,
The first set of concept designs for the new hospitals will soon be                                                                                                                                                innovation and economic growth for Leeds and the wider region.
available for people to see, and that will be followed by further                                                                                                                                                  It is predicted that the LGI Development Site project could
engagement with staff, clinicians, patients and the public to give                                                                                                                                                 deliver direct and wider economic benefits estimated to be up to
their input before they’re taken forward.                                                                                                     Mark Neave                                                           £11.2bn in net present value terms - and more than 3,000 jobs.

18   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK                                                                                                                                                                              CONNECT MAGAZINE - SUMMER 2021            19
NHS Nightingale
Operating         Hospital
          a sustainable hospital
                           Yorkshire
                                 transport
                                     and the
                                           flee
                                           fleet
                                              Humber
                                               t                                                                                                                                                 Leading the way in COVID-19 research

                                                                                                                                               Leading the way in
                                                                                                                                               COVID-19 research
      NHS Nightingale Hospital                                                                                                                 Leeds Teaching Hospitals has an international
                                                                                                                                               reputation for the high quality research it takes

      Yorkshire and the Humber                                                                                                                 part in, and this didn’t stop during the pandemic.
                                                                                                                                               In total 2,762 participants took part in 46 studies,
                                                                                                                                               with a number of world firsts during this time too.
                                                                         including a CT scanner, was in place to ensure that if needed, the
         The NHS Nightingale Hospital                                    facility could be “stood up” within five days.
         Yorkshire and the Humber was                                    Thankfully the Nightingale Hospital was never needed for this
         officially opened by Captain Sir                                purpose but an opportunity was identified to utilise the facilities
                                                                         to support hospitals in reducing waiting times for diagnostic
         Tom Moore on 21 April 2020.
                                                                         and surveillance CT scans. The Leeds Teaching Hospitals NHS
                                                                         Trust and Harrogate and District NHS Foundation Trust launched

B
                                                                         an outpatient CT scanning service on 4 June 2020 and by 31
       uilt in just over three weeks by a collaboration of more          March 2021 had provided 4,000 scans to aid in the diagnosis
       than 27 organisations - and hosted by The Leeds                   of conditions including dementia and cancer, and to monitor
       Teaching Hospitals NHS Trust - the Nightingale Hospital           prostate cancer and other conditions.
aimed to provide additional critical care facilities for patients with
COVID-19 in the Yorkshire and Humber region should they be               In early March 2021, NHS England announced that the
needed during the pandemic.                                              Nightingale Hospitals would close on 31 March and said the
                                                                         Nightingale Hospitals had been       on hand as the ultimate
The temporary hospital could have provided up to an additional           insurance policy in case existing hospital capacity was
496 beds for patients requiring intensive care with the capability       overwhelmed.
to pipe medical oxygen to every bedside. Specialist equipment,

                                                                                                                                                                                                      Continued overleaf

20   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK.                                                                                                                                         CONNECT MAGAZINE - SUMMER 2021   21
Leading the way in COVID-19 research                                                                                                                                                                                            Leading the way in COVID-19 research

L   eeds Teaching Hospitals, together with the NIHR Leeds
    Biomedical Research Centre and NIHR Leeds Clinical
    Research Facility, were involved in urgent national priority
COVID-19 research studies.
                                                                   The Novavax COVID-19 vaccine study was the largest ever
                                                                   double-blind, placebo-controlled trial to be undertaken in the UK
                                                                   with over 15,000 participants across 35 sites. Leeds was the
                                                                   number one recruiter with 806 participants from the city taking
                                                                   part.
                                                                                                                                          reinfection. It is now focusing on the effectiveness of the vaccine
                                                                                                                                          and how long that protection lasts.
                                                                                                                                          Participants in the study tested themselves for the virus every two
                                                                                                                                          weeks, and tests were analysed by the research team in Leeds –
                                                                                                                                                                                                                research and people were hesitant about being involved.
                                                                                                                                                                                                                We wanted to understand people’s hesitancy first-hand, so
                                                                                                                                                                                                                we could give them the information they needed to make an
                                                                                                                                                                                                                informed decision about their participation.
The studies tested efficacy and safety of two drugs which are                                                                             enabling results to be rapidly shared with staff taking part in the   The team approached a community hub with members from
typically used to treat inflammatory disorders - ruxolitinib and   This was a large scale operation for the Novavax Vaccine Team,         study.                                                                culturally diverse communities. Through meaningful conversations,
canakinumab. They were used in trials to reduce the severe         made up of staff from a wide range of areas, who used The Edge                                                                               Frequently Asked Questions were created which focused on
                                                                                                                                          Dr Jennifer Murira, lead investigator in the SIREN study said:
immune overreaction from COVID-19 infection, which often           Sports Hall at the University of Leeds to run the study. Half of                                                                             concerns about side effects and the speed that the vaccines
                                                                                                                                                It was fantastic to see over 670 healthcare staff from
results in patients needing breathing support from mechanical      the 806 participants were given the vaccine and the other half                                                                               were being developed at, with over 80 people from different
                                                                                                                                          Leeds taking part in this study. This incredible response resulted
ventilators in intensive care.                                                               were given placebo. This was a massive                                                                             communities involved.
                                                                                                                                          in Public Health England recognising Leeds as one of the
                                                                                             undertaking as the initial visit involved
Dr Sinisa Savic, local Principal Investigator for the studies                                                                             most successful recruiters to the study and commended the             This contributed to the research recruitment being more
                                                                                             vital signs such as blood pressure and
said:        Our COVID-19 research team in Leeds were                                                                                     success of the team in recruiting a range of diverse staff groups     representative by gathering better quality data on the vaccine’s
                                                                                            pulse, medical examination, blood and
the first in the world to recruit patients to the RUXCOVID                                                                                to the study.                                                         effectiveness across all communities.
                                                                                            swab tests and monitoring post vaccine/
study and they recruited the first UK participant to the
CANCOVID trial. The COVID-19 research team was swiftly
                                                                                            placebo.                                      An inclusive approach to COVID-19
assembled with staff from many specialist backgrounds                                      The interim efficacy data released showed      vaccine research
who showed agility and flexibility to quickly initiate                                     89.3% effectiveness at preventing
studies and recruit patients.                                                              COVID-19 demonstrating the great work          A team from the NIHR Leeds Biomedical Research Centre and
                                                                                          of the teams in Leeds who contributed to        NIHR Leeds Clinical Research Facility – collaborations between
The team have been recognised for their work, including                                   recruiting a significant number of patients.    Leeds Teaching Hospitals and the University of Leeds funded by the
Dr Savic as an author on two publications produced                                                                                        NIHR - worked with different community groups to understand
following trial completion.                                                              Leeds research teams have also                   reluctance to participate in COVID-19 vaccine research.
                                                                    Dr Sinisa Savic
                                                                                         been instrumental in research trials
                                                                                                                                          This understanding aimed to help alleviate concerns and ensure
Leeds team supports vital COVID-19                                                       demonstrating the effectiveness of the
                                                                                                                                          questions people had about vaccine research were answered,
vaccine research                                                   Pfizer-BioNTech vaccine for COVID-19. Data from the SIREN study
                                                                   showed encouraging results that the vaccine is effective from the      enabling them to make informed decisions about research
Leeds was the highest recruiter to the NHS COVID-19 Vaccine        very first dose.                                                       participation.
Research Registry in Yorkshire and Humber, and quickly gained                                                                             Amy Rebane, Patient and Public Involvement Manager said:                A Leeds Children’s Hospital patient takes part
thousands of volunteers.                                           Healthcare staff in Leeds are participating in the study which looks
                                                                                                                                              There was mixed public opinion on COVID-19 vaccine                  in a research study into antibodies
                                                                   at whether those who have had COVID-19 will be protected from

22    LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK.                                                                                                                                                                        CONNECT MAGAZINE - SUMMER 2021           23
How generous donations provided a real morale boost to staff                                                                                                                       How generous donations provided a real morale boost to staff

                                                                                                                           Leeds Hospitals Charity was able to quickly allocate much of this
                                                                                                                           funding to support the hospitals straight away, including the
                                                                                                                           purchase of:
                                                                                                                           4 patient vital signs monitors
                                                                                                                           2 portable ultrasound systems
                                                                                                                           New neonatal incubator
                                                                                                                           New ECG machine
                                                                                                                           800 Christmas ‘thank you’ hampers for staff
                                                                                                                           They have also funded the refurbishment of several staff areas,
                                                                                                                           invested over £1 million in a staff health and wellbeing
                                                                                                                           programme (including access to clinical psychology support) and
                                                                                                                           funded both staff and volunteer hardship funds throughout the
                                                                                                                           pandemic. The charity has also continued to fund research during
                                                                                                                           this time, including two specific COVID-19 research studies.            Sovereign Health Care donation helps
                                                                                                                                                                                                   dental treatment continue
                                                                                                                                                                                                   COVID-19 has had a huge impact on dentistry across the UK, as
                                                                                                                                                                                                   concerns about transmitting the virus through aerosols limited the
                                                                                                                                                                                                   treatment options available. Most dental procedures to undertake
                                                                                                                                                                                                   fillings, crown and bridge work and root treatments involve the
                                                                                                                                                                                                   use of high-speed drills and are classed as Aerosol Generating
                                                                                                                                                                                                   Procedures (AGPs).
                                                                                                                                                                                                   While it was possible to perform these AGPs with appropriate

     How generous donations provided                                                                                                                                                               Personal Protective Equipment (PPE) in enclosed dental surgeries,
                                                                                                                                                                                                   it was not possible in all areas at Leeds Dental Institute as clinical
                                                                                                                                                                                                   chairs for the undergraduate students are predominantly in open-

     a real morale boost to staff
                                                                                                                                                                                                   plan clinics.
                                                                                                                                                                                                   Sovereign Health Care has donated £36,000 to support
                                                                                                                                                                                                   funding of new equipment - electric micromotors and handpieces
                                                                                                                                                                                                   - which work differently and so mitigate aerosol generation. Leeds
        As the nation went into the lockdown, communities came together                                                                                                                            Dental Institute is one of the first dental hospitals to equip all
                                                                                                                                                                                                   dental units with these new electric motors and staff and students
        to support hardworking NHS staff. Leeds Hospitals Charity provided                                                 As the pandemic took hold, Bradford based supermarket                   have been trained in their use.
        an overwhelming amount of support, managing these donations and                                                    Morrisons stepped in to ensure staff were able to access essential
                                                                                                                                                                                                   Dr John Steele, Clinical Director for Leeds Dental Institute,
                                                                                                                           food supplies after working long shifts in hospital. NHS Food
        ensuring they were distributed to teams in a safe and efficient way.                                               Boxes containing bread, milk and other essentials could be
                                                                                                                                                                                                   said:       We are committed to safely providing a full range of
                                                                                                                                                                                                   treatment to all of our patients in both the NHS and teaching
                                                                                                                           ordered online and were regularly delivered to hospital sites for
                                                                                                                                                                                                   clinics. The use of micromotors will allow students to gain the
                                                                                                                           collection after shifts. The Trust also developed a process to enable
                                                                                                                                                                                                   necessary experience required to graduate as safe beginners.
                                                                                                                           local cafes, restaurants and takeaways to safely deliver donations
                                                                                                                                                                                                   This generous donation has helped serve the dental needs
                                                                                                                           to staff, ensuring they could be ordered and distributed as fairly as
                                                                                                                                                                                                   of disadvantaged cohorts of patients within the community,
                                                                                                                           possible to staff working in all areas.
                                                         More than 150 gift in kind                                                                                                                as well as getting training back on track for the future dental
                                                         donations valued at nearly                                        National funding used for free bedside TV                               workforce.
                                                         £700,000 were received, which
                                                         included:
                                                                                                                           service
                                                                                                                           Leeds Hospitals Charity used £35,000 of funding from the
                                                         4,500 packs of bagels and
                                                                                                                           national COVID-19 appeal to fund bedside media services for
                                                         crumpets
                                                                                                                           hundreds of patients on all adult wards at St James’s Hospital and
                                                         3,000 loaves of bread                                             Leeds General Infirmary.
                                                         1,600 bags of fruit and veg                                       Jess Farman, Senior Sister on one of the wards, said:       Our
                                                         8,000 doughnuts                                                   patients have been able to speak to their families daily without
                                                                                                                           having to use mobile phones. As a lot of our patients are elderly
                                                         Leeds Hospitals Charity has also                                  or came in acutely, they don’t have a phone with them so this
                                                         received £5 million in donations, gifts in kind and fundraising   has made contacting family so much easier. It has also meant
                                                         income, supported by a grant of £670,000 from NHS Charities       staff are not having to spend their time having three way
                                                         Together who distributed national fundraising following the       conversations between family and patients, which has saved
                                                         pandemic, from supporters like Capt. Sir Tom Moore.               staff valuable time and improved the patient experience.

24   LEEDS TEACHING HOSPITALS NHS TRUST - WWW.LEEDSTH.NHS.UK.                                                                                                                                                             CONNECT MAGAZINE - SUMMER 2021            25
The lifesaving work of the pathology teams                                                                                                                                                The lifesaving work of the pathology teams

                                                                                                                                                                                Rt Hon Rishi Sunak MP visits the laboratory (photo taken
                                                                                                                                                                                in March 2020, prior to PPE guidance being issued)

                                                                                                     A       state of the art Panther machine was flown in from the
                                                                                                              USA, helping to speed up the process and improve
                                                                                                               turnaround times. In total, the teams have processed an
                                                                                                     incredible 322,000 tests!
                                                                                                     This has been a monumental effort by everyone in Virology and
                                                                                                     the rest of pathology to support the delivery of COVID-19 testing
                                                                                                     for the region, by clinicians, scientists and support workers. Staff
                                                                                                     redeployed from Leeds Dental institute staff have supported this,
                                                                                                     setting up a testing facility to swab hospital staff and their families.

     The lifesaving work of
                                                                                                     Rt Hon Rishi Sunak MP, Chancellor of the Exchequer, visited the
                                                                                                     Old Medical School at the start of the pandemic. The Chancellor
                                                                                                     came to see how the Trust was responding to the emerging
                                                                                                     Coronavirus situation and hear about plans for Building The Leeds          Improving COVID-19 sample turnaround
                                                                                                                                                                                times

     the pathology teams
                                                                                                     Way. The pathology teams showed him the pathway used to test
                                                                                                     for Coronavirus in the labs and explained the process.
                                                                                                                                                                                Work carried out collaboratively using the Leeds Improvement
                                                                                                                                                                                Method (LIM) has significantly improved turnaround times for
                                                                                                                                                                                testing COVID-19 samples.
                                                                                                                                                                                The Leeds Improvement Method is an improvement programme
                                                                                                                                                                                which aims to improve the efficiency and flow of services, with
                                                                                                                                                                                patient and staff experience embedded at the centre of this work.

                                                          At the start of the pandemic, the                                                                                     The team used the principles of LIM to identify where delays
                                                                                                                                                                                were in the process, from when the sample was taken to when
                                                          pathology teams at Leeds Teaching                                                                                     the result was processed. Working collaboratively with the
                                                          Hospitals stepped up to process                                                                                       transport team, samples were collected more regularly from the
                                                                                                                                                                                main hospital sites. In the Emergency Departments a non-clinical
                                                          COVID-19 samples, not only for patients                                                                               member of staff began delivering samples directly to the lab too.
                                                          and staff at hospitals in Leeds but also                                                                              At the start of the pandemic 65% of samples were turned
                                                          for hospitals and care homes across                                                                                   around by the pathology team within 24 hours and this is
                                                                                                                                                                                now 98%. By reducing the turnaround time for these samples,
                                                          the region as a Public Health England                                                                                 patient flow around the hospitals has been improved, ensuring
                                                          regional testing facility.                                                                                            that staff know at the earliest opportunity whether a patient has
                                                                                                                                                                                COVID-19 and needs to continue being isolated.
                                                                                                                                                                                This impressive work shows how the Leeds Improvement Method
                                                                                                                                                                                is really making a difference; even when faced with the challenges
                                                                                                                                                                                of a global pandemic, the teams are passionate about driving
                                                                                                                                                                                forward improvements for the benefit of patients and staff.

                                                                                                                                                                                                      Continued overleaf

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The lifesaving work of the pathology teams                                                                                                                                                                                                 Transforming outpatient care

                                                                                                                                               Transforming
                                                                                                                                               outpatient care
                                                                                                                                              The Outpatients team includes phlebotomy, nursing,
                                                                                                                                              administration, the Referral and Booking Service (RBS),
                                                                                                                                              and switchboard teams, who have all implemented new
               Continued from overleaf
                                                                                                                                              ways of working during the pandemic.

                                                                                                                                           RBS supported teams in sending an additional 28,000                  Face-to-face
                                                                                                                                           national letters within three weeks to vulnerable patents as well    appointments are crucial
Dr Emma Page, Consultant Virologist explains                                                                                               as 26,500 text messages providing patients with important            for many patients,
                                                                                                                                           guidance. Switchboard have dealt with an increase in patient calls   however COVID-19
more about her role.                                                                                                                       and helped to co-ordinate changes in clinic and ward areas.          has transformed
                                                                                                                                                                                                                the delivery of this
      On 16th March 2020 the labs processed a total of 228            Over time the numbers of                                             Outpatient nursing teams have worked on different sites,
                                                                                                                                                                                                                care. Certain aspects
tests. A year later, it reached between 1,500 and 2,000 every         tests increased and the                                              some supporting wards and ICU – including setting up
                                                                                                                                                                                                                such as diagnostic imaging, slit lamp examination, visual acuity
day and we now have Point of Care Testing in our Emergency            ways in which we could                                               discharge lounges at LGI and St James’s with support from
                                                                                                                                                                                                                and many treatments continue to require face-to-face interactions
Departments which can provide results within 20 minutes.              process them did too.                                                St James’s discharge staff and outpatient administration. The
                                                                                                                                                                                                                but the team have worked tirelessly to minimise contact time or
                                                                      Colleagues came from                                                 teams have had to quickly learn and develop new skills and
It wasn’t easy to access testing at the beginning and when we                                                                                                                                                   deliver virtual services.
                                                                      all over the labs to help                                            work flexibly to provide weekend cover outside their normal shift
were able to test, getting the results was a highly skilled, manual   in Virology. They set up                                             patterns.                                                            These include:
process requiring our most experienced Biomedical Scientists.         completely new ways
                                                                                                                                           Phlebotomy has seen changes to how they work in support of             A new consultant-led acute referral telephone triage pathway
My role has been to bridge the gap between the scientific             of working and worked                                                                                                                       which vastly reduced attendances to Eye Casualty and helped
                                                                                                                                           the wards and outpatient clinics. A new blood room at Seacroft
side of the labs and the clinical side on the frontline. This has     a huge number of hours just to get all the tests through and                                                                                referrers manage patients outside the hospital
                                                                                                                                           Hospital opened, allowing shielded or vulnerable patients to book
included verifying our tests are fit for practice, ensuring quality   results back as quickly as possible. The work was constant
                                                                                                                                           a blood test appointment and visit safely.                             Numerous new pathways implemented or designed to reduce
control and authorising all positive COVID-19 results. While,         with guidance constantly changing and new platforms
on the other hand inputting into LTHT guidance on COVID-19,           being tested and implemented (or not depending on their              Outpatient admin teams across all sites have supported the             the number of contacts by a patient during a single visit,
supporting the IPC team, contributing to the Trust’s testing          performance in verification testing) but the COVID-19 Testing        transition of clinics to paper-light, adapting quickly to new ways     making best use of ophthalmic imaging to inform remote
strategy including staff testing, as well as supporting clinicians    Laboratory team kept each other going.                               of working. They have also worked closely with the Medical             decision making wherever possible
with interpreting results for their patients.                                                                                              Records libraries supporting with filing and sorting patient notes     Dedicated consultant-staffed phone lines to assist patients
                                                                      We knew what we were doing was crucial to getting Leeds
                                                                                                                                           and undertaking scanning of historical patient information.            with queries about how to manage their condition when their
We processed so many negative results at the start that our           through this pandemic.
                                                                                                                                                                                                                  appointment was delayed
first positives came as a bit of novelty. We all rushed to check      We never forget that behind each of these tests is a real person.    How Ophthalmology teams kept
the ‘curve’ on the screen to make sure it was real. We’ve had so
many now that it’s become part of everyday life. At first it was
                                                                      We know that the results of this test can change their life and      essential services running                                           The Ophthalmology team have now embarked on a phased
                                                                      that is why getting the right result, first time, every time is so                                                                        recovery at a pace which prioritises safety but meets the needs
hard for us to see the number of positives keep rising, not quite                                                                          Ophthalmology is the country’s largest outpatient specialty, with    of a patient group who continue to require vital eye services on a
                                                                      important to everyone who works here.
knowing what the clinical impact of each positive was for that                                                                             over 120,000 appointments at Leeds Teaching Hospital alone           very large scale.
individual.                                                                                                                                for mainly older adult patients.

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