Consumer Health Insurance Plans 2021 - For Maryland residents who buy their own insurance - CareFirst
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Consumer Health Insurance Plans 2021 For Maryland residents who buy their own insurance
Welcome Thank you for considering CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. (CareFirst) for your healthcare coverage. As the largest healthcare insurer in the Mid-Atlantic region, we know how much you and your family depend on us for your health coverage. It’s a responsibility we take very seriously, as we have with your parents, grandparents, friends and neighbors. We created this book to help you choose the plan that best suits your specific needs. For 2021, CareFirst offers the following plans: ■■ BlueChoice HMO Young Adult $8,550* ■■ BlueChoice HMO Bronze $8,250 ■■ BluePreferred PPO Bronze $8,250 ■■ BlueChoice HMO Value Bronze $6,000 ■■ BlueChoice HMO HSA Bronze $6,150 ■■ BluePreferred PPO HSA Silver $3,000 ■■ BlueChoice HMO Value Silver $2,250 ■■ BlueChoice HMO Gold $1,750 ■■ BluePreferred PPO Gold $1,750 ■■ BlueChoice HMO Value Gold $1,000 When you choose us as your health insurer, you are protected by the nation’s oldest and largest family of independent health benefits companies. For more than 80 years, we have provided our community with healthcare coverage and are committed to being there when you need us for many years to come. If you have any questions as you read through this book, visit us at carefirst.com/individual or give us a call at 800-544-8703, Monday–Friday, 8 a.m. to 6 p.m. and Saturday, 8 a.m. to noon. Sincerely, Charlene Guessford-Kline Director, New Sales Commercial Individual, Small Group & Specialty *Available to individuals under the age of 30 and those who qualify for a hardship exemption. Visit your state’s Exchange for more details. Consumer Health Insurance Plans 2021—Maryland ■ 1
Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Choose a Plan . . . . . . . . . . . . . . . . . . . . . 3 How Health Insurance Works . . . . . . . . . . . . . . . . . . 4 Included With Every CareFirst Plan . . . . . . . . . . . . . 5 Dental Plans for Adults . . . . . . . . . . . . . . . . . . . . . . . 8 Know Before You Go . . . . . . . . . . . . . . . . . . . . . . . . 11 Choosing Your Plan . . . . . . . . . . . . . . . . . . . . . . . . . 12 Five Ways to Enroll . . . . . . . . . . . . . . . . . . . . . . . . . 14 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Our Commitment to You . . . . . . . . . . . . . . . . . . . . 17 Rights and Responsibilities . . . . . . . . . . . . . . . . . . . 18 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 The policies may have exclusions, limitations or terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call your insurance agent or CareFirst. 2 ■ Consumer Health Insurance Plans 2021—Maryland
Before You Choose a Plan To choose the best plan for your needs, you should: Understand metal levels Look into financial assistance Under the Affordable Care Act (ACA) there are There are two types of financial assistance (also four categories of health coverage—Bronze, Silver, called subsidies) available: Gold and Platinum—called metal levels. All health A tax credit to help pay your monthly premium— plans fall into a metal level depending on the share This subsidy helps reduce your monthly premium. of healthcare expenses they cover. For example, Once you qualify, your tax credit will be sent to bronze plans have higher deductibles than other CareFirst and applied to your bill, reducing your metal level plans. premium. If you qualify for this type of assistance, In Maryland, CareFirst offers plans in the following you can use it toward the purchase of any plan— metal levels: Bronze, Silver or Gold (excludes the BlueChoice Young Adult plan). ■■ Bronze ■■ Silver A subsidy to lower your out-of-pocket expenses—This subsidy helps limit how much ■■ Gold you spend on out-of-pocket expenses like copays, CareFirst also offers a Catastrophic plan coinsurance and deductibles. By lowering these (BlueChoice Young Adult) for individuals under age out-of-pocket costs, your health plan begins 30 or individuals with a hardship exemption. paying 100% of your costs sooner than it would have without the subsidy. If you qualify and Consider a Health Savings Account want to take advantage of this type of financial A Health Savings Account (HSA) is a tax-exempt assistance, you must purchase a Silver plan medical savings account that can be used to pay through the Maryland Health Connection at for your own—and your dependents’—eligible marylandhealthconnection.gov. expenses. HSAs enable you to pay for eligible Note: If you are an existing member and you qualified health expenses and save for future health for financial assistance in 2020 and did not elect expenses on a tax-free basis. We offer two health automatic reassessment, you need to contact the insurance plans that coordinate with an HSA. Look Maryland Health Connection. You will be re-evaluated for HSA in the plan name. for financial assistance for 2021 during Open Enrollment from November 1–December 15, 2020. Individuals earning up to $51,040* and a family of four earning up to $104,800* can qualify for financial assistance to help pay for their health insurance premiums. *income based on 2020 federal poverty levels Consumer Health Insurance Plans 2021—Maryland ■ 3
How Health Insurance Works To help you understand your health plan options, it’s important to understand a bit about health insurance. The graphic below explains how health insurance works and defines some key terms. Let’s Begin paying Receive your Select a plan get your monthly member for 2021 started! premium ID card Here are some key things that you get at no charge: ■■ Adult physicals Meet your deductible ■■ Well-child exams and Your DEDUCTIBLE is the amount of money you must immunizations pay for healthcare services Get your ■■ OB/GYN visits and pap tests each year before the plan preventive ■■ Mammograms will start paying for all or care ■■ Prostate and colorectal part of the services.1 Many of our plans do not screenings YOU PAY 100% until you meet your deductible require you ■■ Routine prenatal maternity to meet a services deductible for primary care and specialist office visits, urgent care Need additional care? or preventive screenings. Pay your share After you meet your Your premium deductible, you’ll pay a does not count COPAY or COINSURANCE toward your for covered services. deductible or Reach your annual out-of-pocket YOU PAY PLAN PAYS out-of-pocket maximum maximum. If you reach your OUT-OF-POCKET MAXIMUM, you will pay nothing for your care for the remainder of the plan year. The plan will pay 100% of your covered medical expenses. PLAN PAYS 100% Plan year ends Commonly used insurance terms are BOLDED throughout this book and defined in the glossary on page 16. 1 Certain charges, such as charges in excess of the allowed benefit, may not be used to satisfy the deductible. Please see your contract for more information. 4 ■ Consumer Health Insurance Plans 2021—Maryland
Included With Every CareFirst Plan CareFirst health plans are designed with your health in mind. All individual and family plans include: ■■ Prescription drug coverage ■■ Vision examination for members over age 19 ■■ Dental and vision coverage for members under age 19 Prescription drug coverage As a CareFirst member, your prescription Preferred Specialty Drugs (Tier 4)**— coverage includes: Consist of drugs used to treat chronic, complex and/or rare health conditions. ■■ A nationwide network of more than 69,000 These drugs may have a lower cost-share participating pharmacies. than non-preferred specialty drugs. ■■ Access to thousands of covered prescription Non-Preferred Specialty Drugs drugs on our formulary (drug list), divided (Tier 5)**—These drugs often have a into tiers. The price you pay for a drug is specialty drug option where your cost- determined by the tier it falls into. share will be lower. Generic Drugs (Tier 1)—Generic drugs ■■ Mail Service Pharmacy, our convenient and are equally safe and effective as brand- fast mail order drug program. name drugs, but generics cost up to 85% less.* Ask your doctor if your Save money on maintenance prescription medication can be filled with a medications—those drugs taken daily generic alternative. to treat a chronic condition like high cholesterol—by having them delivered Preferred Brand-Name Drugs (Tier 2)— right to your home. You can get up to Brand-name drugs that may not yet be a 90-day supply of your maintenance available in generic form, but have been medications for the cost of two copays. reviewed for quality, effectiveness, safety and cost by an independent national ■■ Coordinated medical and pharmacy committee of healthcare professionals. programs to help improve your overall health and reduce costs. Tier 2 now includes Preferred Brand Insulin at $0. ■■ Personalized care management notices detailing cost savings opportunities, safety Non-Preferred Brand-Name Drugs alerts and important drug information. (Tier 3)—These drugs often have a generic or preferred brand drug option where your We’ve included more information on cost-share will be lower. You will pay more prescription benefits by health plan in the for drugs in this tier. If you choose a non- fold-out chart included with this book. preferred drug when a generic is available, Our drug list formulary can be found at you will pay the non-preferred copay along carefirst.com/acarx. with the difference in price between the generic and non-preferred drug. * https://www.fda.gov/Drugs/ResourcesForYou/Consumers/BuyingUsingMedicineSafely/GenericDrugs/ucm167991.htm ** Specialty drugs must be obtained through mail order at CVS Specialty Pharmacy. Consumer Health Insurance Plans 2021—Maryland ■ 5
Health & wellness Ready to take charge of your health? CareFirst You also have access to additional support to has partnered with Sharecare1 to bring you a help you take on your wellness goals with wellness experience that puts the power of health confidence, including: in your hands. Tobacco cessation program Your wellness program provides a wealth of tools Quitting smoking and other forms of tobacco can and resources, as well as easy-to-understand lower your risk for many serious conditions from recommendations and insights that reflect your heart disease and stroke to lung cancer. Access individual interests and needs—all tailored to help expert guidance, support and tools to make you live your healthiest life. Access these exclusive quitting easier than you might think. features whenever, wherever you want: Financial well-being ■■ RealAge®: In just a few minutes, the RealAge Learn how to take small steps toward big online health assessment will help you improvements in your financial situation. Whether determine the physical age of your body, you are planning for your child’s education, compared to your calendar age. your own retirement, or want to improve your ■■ Personalized newsfeed: Receive content based current situation, the financial well-being program on your health and well-being goals, as well as can help. your motivation and interests. ■■ Trackers: Connect your wearable devices to monitor daily habits like stress, sleep, steps, Members can visit carefirst.com/sharecare nutrition and more. for a personalized experience. ■■ Challenges: Stay motivated to achieve your health goals by joining a challenge. ■■ Health profile: Access your health data— including biometric and lab results, vaccine information and medications—all in one place. Vision coverage Every CareFirst health plan includes an annual vision examination for everyone covered by your plan. In-network benefits are offered to you through Davis Vision,2 our administrator for the plans. Out-of-network benefits are also available. Pediatric coverage (up to age 19) includes: ■■ One no-charge in-network ■■ No copay for frames and basic ■■ No claims to file when you use routine exam per lenses for glasses or contact lenses a provider who contracts with calendar year in the Davis Vision collection3 Davis Vision Adult coverage (age 19 and over) includes: ■■ One no-charge in-network ■■ Discounts4 of approximately 30% ■■ No claims to file when you use routine exam per on eyeglass lenses, frames and a provider who contracts with calendar year contacts, laser vision correction, Davis Vision scratch-resistant lens coating and progressive lenses To locate a vision provider near you, call Davis Vision at 800-783-5602 or visit carefirst.com/doctor. 1 This wellness program is administered by Sharecare, Inc., an independent company that provides health improvement management services to CareFirst members. 2 Davis Vision is an independent company. 3 For BlueChoice Young Adult plans, all pediatric vision services are subject to the medical deductible, except the vision exam. 4 As of April 1, 2014, some providers in Maryland and Virginia may no longer provide these discounts. Provider participation varies from year- to-year. Make sure to call in advance to confirm discounts. 6 ■ Consumer Health Insurance Plans 2021—Maryland
Dental coverage for children up to age 19 Did you know that comprehensive dental care can help detect other health problems before they become more serious? The health of your child’s teeth also has a major impact on digestion, growth rate and many other aspects of overall health. That’s why all CareFirst medical plans provide kids under age 19 with dental benefits at no extra charge. Bronze, Silver & Gold Plans BlueChoice Young Adult Plan Pediatric Dental (under 19) In-network Out-of-network In-network Out-of-network You Pay You Pay You Pay You Pay Cost Included in your medical plan premium Deductible In-network: $25 Out-of-network: Subject to medical deductible per individual $50 per individual Individual: $8,550 per calendar year per calendar year Family: $17,100 (applies to Classes (applies to Classes (applies to Classes II, III, IV & V) II, III & IV) II, III & IV) Network Over 5,000 providers in MD, D.C. and Northern VA; 123,000 dental providers nationally Preventive & Diagnostic Services (Class I)—Exams (2 per year), cleanings (2 per 20% of Allowed year), fluoride treatments No charge Pediatric Dental No charge No charge (2 per year), sealants, (no deductible) Benefit* (no deducible) (no deductible) bitewing X-rays (2 per year), (no deductible) full mouth X-ray (one every 3 years) Basic Services (Class II)— 20% of Allowed 40% of Allowed Fillings (amalgam or Pediatric Dental Pediatric Dental No charge (after No charge (after composite), simple Benefit* (after dental Benefit* (after dental medical deductible) medical deductible) extractions, non-surgical deductible) deductible) periodontics Major Services—Surgical 20% of Allowed 40% of Allowed (Class III)—Surgical Pediatric Dental Pediatric Dental No charge (after No charge (after periodontics, endodontics, Benefit* (after dental Benefit* (after dental medical deductible) medical deductible) oral surgery deductible) deductible) Major Services— 50% of Allowed 65% of Allowed Restorative Pediatric Dental Pediatric Dental No charge (after No charge (after (Class IV)—Crowns, dentures, Benefit* (after dental Benefit* (after dental medical deductible) medical deductible) inlays and onlays deductible) deductible) Orthodontic Services 50% of Allowed 65% of Allowed (Class V)—when medically Pediatric Dental Pediatric Dental No charge (after No charge (after necessary Benefit* Benefit* medical deductible) medical deductible) (no deductible) (no deductible) Not all services and procedures are covered by your benefits contract. This plan summary is for comparison purposes only and does not create rights not given through the benefit plan. * CareFirst payments are based on the CareFirst Dental Allowed Benefit. Participating dentists accept 100% of the CareFirst Dental Allowed Benefit as payment in full for covered services. Non-participating dentists may bill the member for any amount over the Dental Allowed Benefit. Providers are not required to accept CareFirst’s Dental Allowed Benefit on non-covered services. This means you may have to pay your dentist’s entire billed amount for these non-covered services. At your dentist’s discretion, they may choose to accept the CareFirst Dental Allowed Benefit, but are not required to do so. Please talk with your dentist about your cost for any dental services. On the go? Download our mobile app by searching CareFirst in your app store. Using any mobile device, you can: ■■ Search for providers and urgent care centers ■■ Receive a notification when your new ■■ Download ID cards to your device Explanation of Benefits (EOB) information is ready to view ■■ Save provider information directly to your contacts list ■■ View claims and deductible information Consumer Health Insurance Plans 2021—Maryland ■ 7
Dental Plans for Adults Three optional dental plans For adults age 19 and older, you may want to consider purchasing one of our three dental plans: ■■ BlueDental Preferred ■■ Dental HMO ■■ Select Preferred Dental BlueDental Preferred In-network You Pay (Out-of-network coverage available) Individual Cost Per Day Approximately $1.25 per day* Deductible Low Option High Option $100 Individual/$300 Family $50 Individual/$150 Family (applies to Classes I-IV) (applies to Classes II, III, IV) per per calendar year calendar year Annual Maximum Plan pays $1,250 maximum Plan pays $1,750 maximum (for members age 19 and older) (for members age 19 and older) Network Over 5,000 providers in MD, DC and Northern VA; 123,000 dentists nationally Preventive & Diagnostic Services Low Option High Option (Class I) No charge after deductible No charge Basic Services (Class II)— 20% of Allowed Benefit** Fillings, simple extractions, non-surgical after deductible periodontics Major Services—Surgical (Class III) 40% of Allowed Benefit** Surgical periodontics, after deductible endodontics, oral surgery Major Services—Restorative (Class 65% of Allowed Benefit** after 50% of Allowed Benefit** after IV) Inlays, onlays, dentures, crowns deductible deductible Orthodontic Services (Class V) (up to age 19) 50% of Allowed Benefit** (no deductible) when medically necessary Please note: The benefit summary above is condensed and does not provide full benefit details. Not all services and procedures are covered by your benefits contract. This plan summary is for comparison purposes only and does not create rights not given through the benefit plan. * Visit carefirst.com/shopdental for a rate quote based on your age and residential location. Individual only cost per day in Baltimore Metro area, Low Option only. **CareFirst payments are based on the CareFirst Allowed Benefit. Participating dentists accept 100% of the CareFirst Allowed Benefit as payment in full for covered services. Non-participating dentists may bill the member for any amount over the Allowed Benefit. Providers are not required to accept CareFirst’s Allowed Benefit on non-covered services. This means you may have to pay your dentist’s entire billed amount for these non-covered services. At your dentist’s discretion, they may choose to accept the CareFirst Allowed Benefit, but are not required to do so. Please talk with your dentist about your cost for any dental services. 8 ■ Consumer Health Insurance Plans 2021—Maryland
Dental HMO1 Select Preferred Dental In-network Only In-network You Pay You Pay (Out-of-network coverage available) Individual Cost Per Day Less than $.50 Less than $1 Deductible None None Annual Maximum No maximum No maximum Network Over 580 providers in MD, DC and Over 5,000 providers in MD, DC and Northern VA Northern VA Preventive & Diagnostic Services $20 copay per office visit No charge (Class I) Basic Services (Class II)— Fillings, simple extractions, non- $20-$70 copay per office visit Not covered surgical periodontics Major Services—Surgical (Class III) Surgical periodontics, Copays per service Not covered endodontics, oral surgery Major Services—Restorative (Class IV) Inlays, onlays, dentures, crowns Copays per service Not covered Orthodontic Services (Class V) Child: $2,500 per member (up to age 19) Not covered Adult: $2,700 per member Please note: The benefit summary above is condensed and does not provide full benefit details. Not all services and procedures are covered by your benefits contract. This plan summary is for comparison purposes only and does not create rights not given through the benefit plan. 1 T he Dental HMO plan is underwritten by The Dental Network, Mail this card for more information which is an independent licensee of the Blue Cross and Blue Shield Association. CareFirst payments are based on the CareFirst Allowed Benefit. YES, please rush me more information about Participating dentists accept 100% of the CareFirst Allowed Benefit as payment in full for covered services. Non-participating the plan(s) that I’ve checked below. I understand this dentists may bill the member for any amount over the Allowed information is free and I am under no obligation. Benefit. Providers are not required to accept CareFirst’s Allowed Benefit on non-covered services. This means you may have to pay your dentist’s entire billed amount for these non-covered services. At your dentist’s discretion, they may choose to accept the CareFirst Allowed Benefit, but are not required to Dental Plan Options do so. Please talk with your dentist about your cost for any BlueDental Preferred dental services. Dental HMO Select Preferred Dental NAME: For more information, including an application, ADDRESS: just mail in the postage-paid card attached here. CITY: If you’d like to talk to a dental product consultant, STATE: ZIP: please call 855-503-4862. U65DEN Consumer Health Insurance Plans 2021—Maryland ■ 9
10 ■ Consumer Health Insurance Plans 2021—Maryland
Know Before You Go Knowing where to go when you need medical care is key to getting treatment with the lowest out-of-pocket costs. Primary care provider (PCP) Convenience care centers Establishing a relationship with a primary care (retail health clinics) provider is the best way to receive consistent, These are typically located inside a pharmacy or quality care. Except for emergencies, your PCP retail store and offer accessible care with extended should be your first call when you require medical hours. Visit a convenience care center for help attention. Your PCP may be able to provide advice with minor concerns like cold symptoms and over the phone or fit you in for a visit right away. ear infections. 24-Hour Nurse Advice Line Urgent care centers With our free nurse advice line, members can Urgent care centers have a doctor on staff and are call anytime to speak with a registered nurse. another option when you need care on weekends Nurses will discuss your symptoms with you and or after hours. recommend the most appropriate care. Emergency room (ER) CareFirst Video Visit An emergency room provides treatment for acute See a doctor 24/7/365 without an appointment! illnesses and trauma. You should call 911 or go You can consult with a board-certified doctor on straight to the ER if you have a life-threatening your smartphone, tablet or computer. Doctors can injury, illness or emergency. Prior authorization is treat a number of common health issues, such as not needed for ER services. flu and pink eye. Visit carefirstvideovisit.com for more information. When your PCP isn’t available, being familiar with your options will help you locate the most appropriate and cost- effective medical care. This chart shows how costs* (copays) vary for a sample health plan depending on where you choose to get care. Visit carefirst.com/needcare for more information. When your PCP isn’t available Sample cost Sample symptoms 24/7 Prescriptions ■■ Cough, cold and flu Video visit $20 ■■ Pink eye ✔ ✔ ■■ Ear pain ■■ Cough, cold and flu Convenience care $20 ■■ Pink eye ✘ ✔ ■■ Ear pain ■■ Sprains Urgent care $60 ■■ Cut requiring stitches ✘ ✔ ■■ Minor burns ■■ Chest pain Emergency room $200 ■■ Difficulty breathing ✔ ✔ ■■ Abdominal pain * The costs in this chart are for illustrative purposes only and may not represent your specific benefits or costs. Consumer Health Insurance Plans 2021—Maryland ■ 11
Choosing Your Plan See accompanying plan comparison chart to help you select the coverage option that best fits your needs. Calculating your total monthly premium Before you decide on the plan that best fits your needs, you’ll likely want to take a look at the cost. Buying an individual plan Using the chart, find the plan(s) you are considering and circle the dollar amount that corresponds with how old you will be when your coverage begins (i.e., your age on January 1, 2021). That’s your rate. Buying a family plan If you are interested in a family plan, each family member is rated individually and your rates are combined to calculate your family premium. To calculate your family premium: ■■ Circle the rate for you. ■■ Circle the rate for your spouse (if applicable). ■■ Circle the rates for your oldest three children under age 21. If you have more than three children under age 21, all will be covered on your plan but only the three oldest count toward your overall premium. ■■ Circle the rate for each child age 21-25. Note: Children over age 25 must purchase their own health insurance. ■■ Add all individual rates together to determine your family premium. 12 ■ Consumer Health Insurance Plans 2021—Maryland
2021 Maryland Rates Age Catastrophic Plan Bronze Level Plans BlueChoice HMO BluePreferred PPO BlueChoice HMO BlueChoice HMO BlueChoice HMO Young Adult* $8,550 Bronze $8,250 Bronze $8,250 Value Bronze $6,000 HSA Bronze $6,150 0-14 $80.82 $265.72 $132.67 $136.77 $138.24 15 $88.01 $289.33 $144.47 $148.93 $150.52 16 $90.75 $298.37 $148.98 $153.58 $155.22 17 $93.50 $307.40 $153.49 $158.23 $159.92 18 $96.46 $317.12 $158.34 $163.24 $164.98 19 $99.42 $326.85 $163.20 $168.24 $170.04 20 $102.48 $336.92 $168.23 $173.43 $175.28 21 $105.65 $347.34 $173.43 $178.79 $180.70 22 $105.65 $347.34 $173.43 $178.79 $180.70 23 $105.65 $347.34 $173.43 $178.79 $180.70 24 $105.65 $347.34 $173.43 $178.79 $180.70 25 $106.07 $348.73 $174.12 $179.51 $181.42 26 $108.19 $355.68 $177.59 $183.08 $185.04 27 $110.72 $364.01 $181.75 $187.37 $189.37 28 $114.84 $377.56 $188.52 $194.34 $196.42 29 $118.22 $388.67 $194.07 $200.07 $202.20 30 $119.91 $394.23 $196.84 $202.93 $205.09 31 $122.45 $402.57 $201.01 $207.22 $209.43 32 $124.98 $410.90 $205.17 $211.51 $213.77 33 $126.57 $416.11 $207.77 $214.19 $216.48 34 $128.26 $421.67 $210.54 $217.05 $219.37 35 $129.10 $424.45 $211.93 $218.48 $220.82 36 $129.95 $427.23 $213.32 $219.91 $222.26 37 $130.79 $430.01 $214.71 $221.34 $223.71 38 $131.64 $432.79 $216.09 $222.77 $225.15 39 $133.33 $438.34 $218.87 $225.63 $228.04 40 $135.02 $443.90 $221.64 $228.49 $230.93 41 $137.56 $452.24 $225.81 $232.78 $235.27 42 $139.99 $460.23 $229.79 $236.90 $239.43 43 $143.37 $471.34 $235.34 $242.62 $245.21 44 $147.59 $485.23 $242.28 $249.77 $252.44 45 $152.56 $501.56 $250.43 $258.17 $260.93 46 $158.48 $521.01 $260.15 $268.19 $271.05 47 $165.13 $542.89 $271.07 $279.45 $282.43 48 $172.74 $567.90 $283.56 $292.32 $295.44 49 $180.24 $592.56 $295.87 $305.02 $308.27 50 $188.69 $620.35 $309.75 $319.32 $322.73 51 $197.04 $647.79 $323.45 $333.44 $337.01 52 $206.23 $678.01 $338.54 $349.00 $352.73 53 $215.53 $708.57 $353.80 $364.73 $368.63 54 $225.56 $741.57 $370.27 $381.72 $385.79 55 $235.60 $774.57 $386.75 $398.70 $402.96 56 $246.48 $810.34 $404.61 $417.12 $421.57 57 $257.47 $846.47 $422.65 $435.71 $440.37 58 $269.20 $885.02 $441.90 $455.56 $460.42 59 $275.01 $904.13 $451.44 $465.39 $470.36 60 $286.73 $942.68 $470.69 $485.24 $490.42 61 $296.88 $976.03 $487.34 $502.40 $507.77 62 $303.53 $997.91 $498.26 $513.66 $519.15 63 $311.88 $1,025.35 $511.97 $527.79 $533.43 64 $316.95 $1,042.02 $520.29 $536.37 $542.10 65+** $316.95 $1,042.02 $520.29 $536.37 $542.10 * Only available for enrollment to people under the age of 30 or those who qualify for a hardship exemption. Visit Maryland Health Connection for more details. ** If you are age 65 or older, you can only apply if you are NOT eligible for Medicare. If you are under age 65 and disabled, you can only apply if you are not eligible for Medicare. Rates are valid January 1–December 31, 2021 only. Consumer Health Insurance Plans 2021—Maryland ■ 13
2021 Maryland Rates Age Silver Level Plans Gold Level Plans BluePreferred PPO BlueChoice HMO BluePreferred PPO BlueChoice HMO BlueChoice HMO HSA Silver $3,000 Value Silver $2,250 Gold $1,750 Gold $1,750 Value Gold $1,000 0-14 $305.99 $187.33 $324.65 $196.23 $198.96 15 $333.19 $203.99 $353.51 $213.67 $216.65 16 $343.59 $210.35 $364.54 $220.34 $223.41 17 $353.99 $216.72 $375.58 $227.01 $230.17 18 $365.19 $223.58 $387.46 $234.19 $237.45 19 $376.39 $230.43 $399.34 $241.38 $244.74 20 $387.99 $237.53 $411.65 $248.81 $252.28 21 $399.99 $244.88 $424.38 $256.51 $260.08 22 $399.99 $244.88 $424.38 $256.51 $260.08 23 $399.99 $244.88 $424.38 $256.51 $260.08 24 $399.99 $244.88 $424.38 $256.51 $260.08 25 $401.59 $245.86 $426.08 $257.54 $261.12 26 $409.59 $250.76 $434.57 $262.67 $266.32 27 $419.19 $256.63 $444.75 $268.82 $272.56 28 $434.79 $266.18 $461.30 $278.83 $282.71 29 $447.59 $274.02 $474.88 $287.03 $291.03 30 $453.99 $277.94 $481.67 $291.14 $295.19 31 $463.59 $283.82 $491.86 $297.30 $301.43 32 $473.19 $289.69 $502.04 $303.45 $307.67 33 $479.19 $293.37 $508.41 $307.30 $311.58 34 $485.59 $297.28 $515.20 $311.40 $315.74 35 $488.79 $299.24 $518.59 $313.46 $317.82 36 $491.99 $301.20 $521.99 $315.51 $319.90 37 $495.19 $303.16 $525.38 $317.56 $321.98 38 $498.39 $305.12 $528.78 $319.61 $324.06 39 $504.79 $309.04 $535.57 $323.72 $328.22 40 $511.19 $312.96 $542.36 $327.82 $332.38 41 $520.79 $318.83 $552.54 $333.98 $338.62 42 $529.99 $324.47 $562.30 $339.88 $344.61 43 $542.79 $332.30 $575.88 $348.08 $352.93 44 $558.79 $342.10 $592.86 $358.34 $363.33 45 $577.59 $353.61 $612.80 $370.40 $375.56 46 $599.99 $367.32 $636.57 $384.77 $390.12 47 $625.18 $382.75 $663.31 $400.93 $406.51 48 $653.98 $400.38 $693.86 $419.39 $425.23 49 $682.38 $417.77 $723.99 $437.61 $443.70 50 $714.38 $437.36 $757.94 $458.13 $464.50 51 $745.98 $456.70 $791.47 $478.39 $485.05 52 $780.78 $478.01 $828.39 $500.71 $507.68 53 $815.98 $499.56 $865.74 $523.28 $530.56 54 $853.98 $522.82 $906.05 $547.65 $555.27 55 $891.98 $546.08 $946.37 $572.02 $579.98 56 $933.18 $571.31 $990.08 $598.44 $606.77 57 $974.78 $596.77 $1,034.21 $625.11 $633.81 58 $1,019.17 $623.95 $1,081.32 $653.59 $662.68 59 $1,041.17 $637.42 $1,104.66 $667.70 $676.99 60 $1,085.57 $664.60 $1,151.77 $696.17 $705.86 61 $1,123.97 $688.11 $1,192.51 $720.79 $730.82 62 $1,149.17 $703.54 $1,219.24 $736.95 $747.21 63 $1,180.77 $722.89 $1,252.77 $757.22 $767.76 64 $1,199.97 $734.64 $1,273.14 $769.53 $780.24 65+* $1,199.97 $734.64 $1,273.14 $769.53 $780.24 * If you are age 65 or older, you can only apply if you are NOT eligible for Medicare. If you are under age 65 and disabled, you can only apply if you are not eligible for Medicare. Please note: Silver rates vary if you apply through marylandhealthconnection.gov 14 ■ Consumer Health Insurance Plans 2021—Maryland
Five Ways to Enroll Once you decide on the CareFirst plan that works best for your needs, all that’s left to do is enroll. We offer five different ways to enroll in one of our health plans below: When your coverage will start Enroll online at When you enroll through CareFirst, your effective carefirst.com/individual and date is the date your coverage begins. If you get instant confirmation. purchase a new plan for 2021 during the open If you think you qualify for financial enrollment period, your coverage will start on assistance, you must purchase a January 1, 2021. plan through If you are enrolling through the Maryland Health marylandhealthconnection.com. Connection, please be sure to contact them to See page 3 for more confirm your effective date. information on financial assistance. Fill out and mail the enclosed Paying for your plan paper application using the pre- If you buy CareFirst coverage directly from us paid envelope. We’ll mail you a online, you can make an immediate payment using confirmation and a bill. your checking account or credit/debit card. Visit one of our regional offices If you buy CareFirst coverage through the Maryland (listed on page 10) to enroll in Health Connection, or if you apply with the paper person and get your questions application included in this book, you will be mailed answered face-to-face. a bill after enrollment. Please wait for your bill before making a payment. Enroll through your broker, if you have one. A broker is an Learn more about payment options by visiting independent agent who represents carefirst.com/paymentoptions. you (the buyer) and works to find you the best health insurance Convenient e-billing policy for your needs. If you set up automated monthly premium payments, your first payment and each remaining payment—will be withdrawn from your bank account and sent to CareFirst automatically. As a member, you can set up recurring payments— using a smartphone, tablet or desktop computer— at carefirst.com/myaccount or with the CareFirst mobile app. Consumer Health Insurance Plans 2021—Maryland ■ 15
Glossary Here’s a quick reference guide to many of the terms used in this book. For more glossary terms, visit our YouTube channel videos at youtube.com/carefirst. Allowed benefit—the maximum dollar amount Effective date—the date your coverage begins. an insurer will pay for a covered health service, If you purchase a plan during the annual open regardless of the provider’s actual charge. enrollment period, your new plan starts on A provider who participates in the CareFirst January 1. BlueCross BlueShield or BlueChoice network Generic drugs—prescription drugs that work the cannot charge members more than the allowed same as brand-name drugs but cost much less. To benefit amount for any covered service. learn more about generics and how you can save Coinsurance—the percentage you pay after money, visit carefirst.com/acarx. you’ve met your deductible. For example, if your Health Maintenance Organization (HMO)— healthcare plan has a 30% coinsurance and the BlueChoice HMO plans offer the flexibility to see allowed benefit is $100 (the amount a provider can any of the nearly 44,000 participating providers in charge a CareFirst member for that service), then the BlueChoice network. Outside of our network, your cost would be $30. CareFirst would pay the only emergency medical services are covered. remaining $70. Health Savings Account (HSA)—a special, tax- Convenience care centers/retail health clinics— advantaged account that you set up to save money tend to be located inside a pharmacy or retail for current and future healthcare expenses. The store and offer fast access to treatment for deposits you make in your HSA reduce your taxable non-emergency care. These centers/clinics offer income, helping you keep more of your hard- extended weekend hours and can often see earned money. You can use the money you deposit you quickly. into your HSA to pay the deductible and other Copay—a fixed dollar amount you pay when you out-of-pocket expenses for you, your spouse and visit a doctor or other provider. For example, you your dependents (even if they’re not enrolled in might pay $40 each time you visit a specialist or your healthcare plan) or you can save it for future $300 when you visit the emergency room. healthcare expenses. If you have coverage for your spouse or family, the maximum amount that you Deductible—the amount of money you must pay can contribute to your HSA is even higher and can each year before CareFirst begins to pay its portion reduce your taxable income by whatever amount of your claims. For example, if your deductible is you contribute. $1,000, you’ll pay the first $1,000 for healthcare services covered by your plan and subject to the Non-preferred brand drugs—drugs that are often deductible. CareFirst will start paying for part or all available in less expensive forms, either as generic of the services after that. Your deductible will start or preferred brand drugs. You will pay more for over each year on January 1. Please note—many of this category of drugs. our plans include a variety of services that do not Non-preferred specialty drugs—specialty drugs require you to meet the deductible before CareFirst that are likely to have a more cost-effective begins paying. alternative available. This tier has the highest copay for specialty drugs. 16 ■ Consumer Health Insurance Plans 2021—Maryland
Out-of-pocket maximum—the most you will have to pay for medical expenses and prescriptions in a calendar year. Your out-of-pocket maximum will start over every January 1. Please note: Your monthly premium payments do not count toward your out-of-pocket maximum. Preferred brand drugs—drugs that may not yet be available in generic form, chosen for their effectiveness and affordability compared to alternatives. They cost more than generics but less than non-preferred brand drugs. Preferred specialty drugs—consists of specialty drugs used to treat chronic, complex and/or rare health conditions. These drugs are generally more cost-effective than other specialty drugs. Preferred Provider Organization (PPO)— BluePreferred PPO plans offer the most flexibility. Care can be accessed from the PPO network of approximately 47,000 providers locally and hundreds of thousands nationally. Costs will be higher if you see a doctor who does not participate with a Blue Cross Blue Shield plan. Premium—the amount you pay each month for your plan, based on the number and ages of covered family members and the plan you choose. Primary care provider (PCP)—the doctor you select as your healthcare partner. They know and understand you and your healthcare needs. Specialty drugs—the highest priced drugs that may require special handling, administration or monitoring. These drugs may be oral or injectable and are used to treat serious or chronic conditions. Specialty drugs must be obtained through mail order at CVS Specialty Pharmacy. Value plan—Value plans are plan designs that have lower cost-sharing (i.e., deductible, out-of-pocket maximum, copays and coinsurance) for some covered health services. All insurance carriers are required to sell value plans on the Maryland Exchange. With value plans, cost share and provider network offered by each insurer will differ. Consumer Health Insurance Plans 2021—Maryland ■ 17
Our Commitment to You CareFirst’s privacy practices physical, electronic and procedural safeguards in The following statement applies to CareFirst of accordance with federal and state standards that Maryland, Inc. and Group Hospitalization and protect your information. Medical Services, Inc. doing business as CareFirst In addition, we limit access to your personal, BlueCross BlueShield, and to CareFirst BlueChoice, financial and medical information to those Inc., and their affiliates (collectively, CareFirst). CareFirst employees, brokers, benefit plan When you apply for any type of insurance, you administrators, consultants, business partners, disclose information about yourself and/or providers and agents who need to know this members of your family. The collection, use and information to conduct CareFirst business or to disclosure of this information is regulated by provide products or services to you. law. Safeguarding your personal information is Disclosure of your information something that we take very seriously at CareFirst. In order to protect your privacy, affiliated and CareFirst is providing this notice to inform you of nonaffiliated third parties of CareFirst are subject what we do with the information you provide to us. to strict confidentiality laws. Affiliated entities Categories of personal information we are companies that are a part of the CareFirst may collect corporate family and include health maintenance We may collect personal, financial and medical organizations, third party administrators, health information about you from various sources, insurers, long‑term care insurers and insurance including: agencies. In certain situations related to our insurance transactions involving you, we disclose ■■ Information you provide on applications your personal, financial and medical information or other forms, such as your name, to a nonaffiliated third party that assists us in address, social security number, salary, age providing services to you. When we disclose and gender. information to these critical business partners, we ■■ Information pertaining to your relationship require these partners to agree to safeguard your with CareFirst, its affiliates or others, such as personal, financial and medical information and to your policy coverage, premiums and claims use the information only for the intended purpose payment history. and to abide by the applicable law. The information ■■ Information (as described in preceding CareFirst provides to these business partners can paragraphs) that we obtain from any of only be used to provide services we have asked our affiliates. them to perform for us or for you and/or your benefit plan. ■■ Information we receive about you from other sources, such as your employer, your Changes in our privacy policy provider and other third parties. CareFirst periodically reviews its policies and How your information is used reserves the right to change them. If we change the substance of our privacy policy, we will continue We use the information we collect about you in our commitment to keep your personal, financial connection with underwriting or administration and medical information secure—it is our highest of an insurance policy or claim or for other priority. Even if you are no longer a CareFirst purposes allowed by law. At no time do we customer, our privacy policy will continue to apply disclose your personal, financial and medical to your records. You can always review our current information to anyone outside of CareFirst unless privacy policy online at carefirst.com. we have proper authorization from you or we are permitted or required to do so by law. We maintain 18 ■ Consumer Health Insurance Plans 2021—Maryland
Rights and Responsibilities Notice of privacy practices ■■ If your concern or complaint is about the quality of care or quality of service received from a CareFirst BlueCross BlueShield and CareFirst specific provider, contact Member Services. A BlueChoice, Inc. (collectively, CareFirst) are representative will record your concerns and committed to keeping the confidential information may request a written summary of the issues. of members private. Under the Health Insurance To write to us directly with a quality of care or Portability and Accountability Act of 1996 (HIPAA), service concern, you can: we are required to send our Notice of Privacy Practices to members of fully insured groups only. Send an email to: The notice outlines the uses and disclosures of quality.care.complaints@carefirst.com protected health information, the individual’s rights Fax a written complaint to: 301-470-5866 and CareFirst’s responsibility for protecting the Write to: member’s health information. CareFirst BlueCross BlueShield To obtain a copy of our Notice of Privacy Practices, Quality of Care Department go to carefirst.com and click on Privacy Statement P.O. Box 17636 at the bottom of the page, click on Health Baltimore, MD 21297 Information then click on Notice of Privacy Practices. If you send your comments to us in writing, please include your member ID number and provide us Member satisfaction with as much detail as possible regarding the event CareFirst wants to hear your concerns and/or or incident. Please include your daytime telephone complaints so that they may be resolved. We have number so that we may contact you directly if procedures that address medical and non-medical we need additional information. Our Quality of issues. If a situation should occur for which there is Care Department will investigate your concerns, any question or difficulty, here’s what you can do: share those issues with the provider involved and request a response. We will then provide you with ■■ If your comment or concern is regarding the a summary of our findings. CareFirst member quality of service received from a CareFirst complaints are retained in our provider files and representative or related to administrative are reviewed when providers are considered for problems (e.g., enrollment, claims, bills, etc.), continuing participation with CareFirst. you should contact Member Services. If you send your comments to us in writing, please If you wish, you may also contact the appropriate include your member ID number and provide regulatory department regarding your concern: us with as much detail as possible regarding any events. Please include your daytime telephone MARYLAND: number so that we may contact you directly if Maryland Insurance Administration we need additional information. Inquiry and Investigation, Life and Health 200 St. Paul Place, Suite 2700 Baltimore, MD 21202 Phone: 800-492-6116 or 410-468-2244 Office of Health Care Quality Spring Grove Center, Bland-Bryant Building 55 Wade Avenue Catonsville, MD 21228 Phone: 410-402-8016 or 877-402-8218 Consumer Health Insurance Plans 2021—Maryland ■ 19
For assistance in resolving a billing or payment paid, and that you can obtain any important services dispute with the health plan or a healthcare related to your healthcare, we are permitted to use provider, contact the Health Education and and disclose (give out) your information for these Advocacy Unit of the Consumer Protection Division purposes. Sometimes we are even required by law of the Office of the Attorney General at: to disclose your information in certain situations. You also have certain rights to your own protected health information on your behalf. Health Education and Advocacy Unit Consumer Protection Division Our responsibilities Office of the Maryland Attorney General We are required by law to maintain the privacy 200 St. Paul Place, 16th Floor of your PHI, and to have appropriate procedures Baltimore, MD 21202 in place to do so. In accordance with the federal Phone: 410-528-1840 or 877-261-8807 Fax: 410-576-6571 and state privacy laws, we have the right to use Website: marylandattorneygeneral.gov and disclose your PHI for treatment, payment activities and healthcare operations as explained in the Notice of Privacy Practices. We may disclose Hearing impaired your protected health information to the plan To contact a Member Services representative, sponsor/employer to perform plan administration please choose the hearing impaired assistance function. The notice is sent to all policy holders number below, based on the region in which your upon enrollment. coverage originates. Your rights Maryland Relay Program: 800-735-2258 You have the following rights regarding your Please have your Member Services number ready. own protected health information. You have the right to: Language assistance Interpreter services are available through Member ■■ Request that we restrict the PHI we use Services. When calling Member Services, inform the or disclose about you for payment or representative that you need language assistance. healthcare operations. ■■ Request that we communicate with you Please note: CareFirst appreciates the opportunity regarding your information in an alternative to improve the level of quality of care and services manner or at an alternative location if you available for you. As a member, you will not be believe that a disclosure of all or part of your PHI subject to disenrollment or otherwise penalized as may endanger you. a result of filing a complaint or appeal. ■■ Inspect and copy your PHI that is contained Confidentiality of subscriber/member in a designated record set including your information medical record. All health plans and providers must provide ■■ Request that we amend your information if you information to members and patients regarding believe that your PHI is incorrect or incomplete. how their information is protected. You will receive ■■ An accounting of certain disclosures of your PHI a Notice of Privacy Practices from CareFirst or your that are for some reasons other than treatment, health plan, and from your providers as well, when payment or healthcare operations. you visit their office. ■■ Give us written authorization to use your CareFirst has policies and procedures in place to protected health information or to disclose it to protect the confidentiality of member information. anyone for any purpose not listed in this notice. Your confidential information includes protected Inquiries and complaints health information (PHI), whether oral, written or electronic, and other nonpublic financial If you have a privacy-related inquiry, please contact information. Because we are responsible for your the CareFirst Privacy Office at 800-853-9236 or insurance coverage, making sure your claims are send an email to privacy.office@carefirst.com. 20 ■ Consumer Health Insurance Plans 2021—Maryland
Members’ rights and responsibilities ■■ Communicate complaints to the organization statement and receive instructions on how to use the complaint process that includes the Members have the right to: organization’s standards of timeliness for ■■ Be treated with respect and recognition of their responding to and resolving complaints and dignity and right to privacy. quality issues. ■■ Receive information about the health plan, its services, its practitioners and providers and Experimental/investigational services members’ rights and responsibilities. Experimental/investigational means services that ■■ Participate with practitioners in decision-making are not recognized as efficacious as that term is regarding their healthcare. defined in the edition of the Institute of Medicine Report on Assessing Medical Technologies that is ■■ Participate in a candid discussion of appropriate current when the care is rendered. Experimental/ or medically necessary treatment options investigational services do not include controlled for their conditions, regardless of cost or clinical trials. benefit coverage. ■■ Make recommendations regarding Compensation and premium the organization’s members’ rights disclosure statement and responsibilities. Our compensation to providers who offer ■■ Voice complaints or file appeals about the healthcare services and behavioral healthcare health plan or the care provided. services to our insured members or enrollees may be based on a variety of payment mechanisms Members have a responsibility to: such as fee-for-service payments, salary or ■■ Provide, to the extent possible, information that capitation. Bonuses may be used with these the health plan, its practitioners and providers various types of payment methods. need in order to care for them. The following information applies to CareFirst ■■ Understand their health problems and of Maryland, Inc. and Group Hospitalization and participate in developing mutually agreed upon Medical Services, Inc. doing business as CareFirst treatment goals to the degree possible. BlueCross BlueShield, and to CareFirst BlueChoice, ■■ Follow the plans and instructions for care that Inc., and their affiliates (collectively, CareFirst). they have agreed on with their practitioners. If you desire additional information about our ■■ Pay copayments or coinsurance at the time methods of paying providers or if you want to of service. know which method(s) apply to your physician, ■■ Be on time for appointments and to notify please call our Member Services Department at the practitioners/providers when an appointment number listed on your member ID card, or write to: must be canceled. For plans underwritten by CareFirst BlueChoice, Inc. Eligible individuals’ rights statement and Group Hospitalization and Medical Services, Inc. wellness and health promotion services CareFirst BlueCross BlueShield Eligible individuals have a right to: CareFirst BlueChoice, Inc. ■■ Receive information about the organization, 840 First Street, NE including wellness and health promotion Washington, D.C. 20065 services provided on behalf of the employer Attention: Member Services or plan sponsors; organization staff and staff For plans underwritten by CareFirst of Maryland, Inc. qualifications; and any contractual relationships. ■■ Decline participation or disenroll from wellness CareFirst BlueCross BlueShield and health promotion services offered by 10455 Mill Run Circle the organization. Owings Mills, MD 21117-5559 Attention: Member Services ■■ Be treated courteously and respectfully by the organization’s staff. Consumer Health Insurance Plans 2021—Maryland ■ 21
A. Methods of paying physicians Dr. Jones receives will depend upon the number, types, The following definitions explain how insurance and complexity of services, and the time she spends carriers may pay physicians (or other providers) for providing services to Mrs. Smith. Because Cesarean your healthcare services. deliveries are more complicated than vaginal deliveries, Dr. Jones is paid more to deliver Mrs. The examples show how Dr. Jones, an obstetrician/ Smith’s baby than she would be paid for a vaginal gynecologist, would be compensated under each delivery. Mrs. Smith may be responsible for paying method of payment. some portion of Dr. Jones’ bill. Salary: A physician (or other provider) is an Discounted fee-for-service: Payment is less than employee of the HMO and is paid compensation the rate usually received by the physician (or other (monetary wages) for providing specific provider) for each patient visit, medical procedure, healthcare services. or service. This arrangement is the result of an Since Dr. Jones is an employee of an HMO, she agreement between the payer, who gets lower receives her usual bi-weekly salary regardless of how costs and the physician (or other provider), who many patients she sees or the number of services she usually gets an increased volume of patients. provides. During the months of providing prenatal Like fee-for-service, this type of contractual care to Mrs. Smith, who is a member of the HMO, Dr. arrangement involves the insurer or HMO paying Jones’ salary is unchanged. Although Mrs. Smith’s Dr. Jones for each patient visit and each delivery; but baby is delivered by Cesarean section, a more under this arrangement, the rate, agreed upon in complicated procedure than a vaginal delivery, the advance, is less than Dr. Jones’ usual fee. Dr. Jones method of delivery will not have an effect upon Dr. expects that in exchange for agreeing to accept a Jones’ salary. reduced rate, she will serve a certain number of Capitation: A physician (or group of physicians) is patients. For each procedure that she performs, paid a fixed amount of money per month by an Dr. Jones will be paid a discounted rate by the insurer HMO for each patient who chooses the physician(s) or HMO. to be his or her doctor. Payment is fixed without Bonus: A physician (or other provider) is paid an regard to the volume of services that an individual additional amount over what he or she is paid patient requires. under salary, capitation, fee-for-service, or other Under this type of contractual arrangement, Dr. Jones type of payment arrangement. Bonuses may participates in an HMO network. She is not employed be based on many factors, including member by the HMO. Her contract with the HMO stipulates that satisfaction, quality of care, control of costs and she is paid a certain amount each month for patients use of services. who select her as their doctor. Since Mrs. Smith is An HMO rewards its physician staff or contracted a member of the HMO, Dr. Jones monthly payment physicians who have demonstrated higher than does not change as a result of her providing ongoing average quality and productivity. Because Dr. Jones care to Mrs. Smith. The capitation amount paid to Dr. has delivered so many babies and she has been rated Jones is the same whether or not Mrs. Smith requires highly by her patients and fellow physicians, Dr. Jones obstetric services. will receive a monetary award in addition to her Fee-for-service: A physician (or other provider) usual payment. charges a fee for each patient visit, medical Case rate: The HMO or insurer and the physician procedure, or medical service provided. An HMO (or other provider) agree in advance that payment pays the entire fee for physicians it has under will cover a combination of services provided by contract and an insurer pays all or part of that fee, both the physician (or other provider) and the depending on the type of coverage. The patient is hospital for an episode of care. expected to pay the remainder. This type of arrangement stipulates how much an Dr. Jones’ contract with the insurer or HMO states that insurer or HMO will pay for a patient’s obstetric Dr. Jones will be paid a fee for each patient visit and services. All office visits for prenatal and postnatal each service she provides. The amount of payment care, as well as the delivery, and hospital-related 22 ■ Consumer Health Insurance Plans 2021—Maryland
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