COMPANY NEWS FOR EMPLOYEES AND FRIENDS OF COLUMBIA
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COMPANY NEWS FOR EMPLOYEES NEW CONTROL ROOM AND FRIENDS AWARD NEWS OF COLUMBIA I CARE UPDATE 43rd EDITION WINTER 2018 LIFE ONBOARD
MESSAGE We absolutely did. and you should be proud
FROM Its intention is simply to of that, as we are certainly
MARK O’NEIL remind and re-emphasise proud of you.
what makes this company
Dear Colleagues, so special and that Our procurement platform
everything we do must GenPro is developing nicely
As has been highlighted focus on the quality of the and is focussing its efforts
by our Chairman, 2018 service we provide to our on building up the supplier
has been a tough year clients. If we CARE for each platform. With over 800
for various sectors within other, for our clients, for our participating vessels and
the shipping industry, with suppliers and contractual consequently considerable
increasing geopolitical and partners, for the culture, purchasing power, GenPro
economic uncertainty core values and policies of will not only ensure clients
expected in 2019 and beyond. this Company, we can gen- the best possible prices on
These unsettled times uinely achieve anything we supplies and consumables,
require flexibility, proactivity, put our minds to. but will also ensure that
reactivity, a positive mindset So successful have we the clients receive the
which considers challenges been with I CARE that benefit of any volume
as opportunities, and some of our clients will rebates from suppliers.
(above all) focussed, now require their other In this respect, it is unlike
motivated, cohesive and management and maritime any other procurement
selfless teamwork. I am service providers to platform in the market.
very happy to say that the implement similar Our Hospitality training
Columbia Family is in good approaches. offering UHI is similarly
shape to deal with whatever developing nicely, as is our
opportunities come our way! On the business front, superyacht management
2019 will see in excess of company Swiss Ocean.
2018 has seen us adopt 30 new vessels coming All three of these companies
the I CARE campaign and into management which is should see very positive
(now) philosophy with great news and is down to results through 2019.
tremendous success. The the quality of the service
I CARE philosophy causes we provide to our existing Columbia Cruise
us to re-focus our attention clients, our reputation and Services goes from
on our culture, our core brand, and the considerable strength to strength and
values, our policies and our efforts of our marketing is now a market leader
service to our clients. team and each and every in third party cruise
Its intention is certainly one of you. Each one of management.
not to suggest that we did you is an invaluable As with all our products
not CARE in the past. ambassador of this company, and services, our
06
uncompromising focus On training, we are the first
has been on quality of management company to
service rather than growth adopt the Adobe e-learning
for the sake of it, and this App based platform which
is being recognised in the will improve and enhance
market. Existing clients are our remote crew training
entrusting us with more capability. Crew members
and more of their vessels, will be able to access
and new clients are looking training modules on their
to work with us on new tablets, laptops and mobiles
cruise projects. Exciting via Apps, whether onboard
times for us all. or ashore or on leave.
This is a further example the service we provide in
Our Performance of Columbia using relevant everything that we do.
Optimisation Control technology to enhance
Room opened formally its services. We have also Finally, we have been very
on 14th December 2018, radically updated our busy this year in establishing
attended by the Cyprus website and our Crew strategic partnerships with
Deputy Minister of Shipping. Connect and Client like-minded and quality
This market-leading facility Connect Portals allowing organisations. 2019 will see
will not only provide our our crews and clients the announcement of joint
clients with the ability to greater visibility and ventures in Dalian China,
optimise on safety and transparency of relevant Jakarta Indonesia and
passage/route/weather information. other countries.
planning, it will also optimise
on crew training/rotation, We are actively looking Columbia is expanding
maintenance (including into expanding our and looking for the
preventative maintenance maritime services platform opportunity to expand
techniques), minimising by including consultancy and improve its service
loading/discharging port services to operators offering to its clients and
delays, performance (speed and financial services potential clients all the time.
and consumption) and other providers across the
commercial parameters spectrum of our expertise, 2019 will be a year of
required by charterers. catering management, challenges and opportunities.
The Control Room services environmental services etc. We need to act and think as
will be offered to our a cohesive, caring unit, above
managed clients, but also We will always ensure that all being uncompromising in
to non-managed clients the Columbia brand is the top quality of the service
and to charterers and protected by religiously we provide and never
commodity traders. focussing on the quality of accepting anything less;
07
always looking at ways in
which our service offering
can be improved and
widened; and always looking
for like-minded clients and
potential clients, and
partners, with which to
cooperate and collaborate.
Thank you all for your
commitment, loyalty and
efforts wherever you are,
ashore or onboard. Each one
of you matters. Each one of
you is vital to the continued
success of Columbia.
Mark O’Neil L-R: Mr. Dirk Fry, Mr. Heinrich Schoeller,
President Mrs. Anne-Marie Neokleous and Mr. Phivos Vakis
Columbia Shipmanagement celebrating a toast with our CSM Limassol staff
08
COLUMBIA
OPENS NEW
PERFORMANCE
OPTIMISATION
CONTROL ROOM
Taking Optimisation
To The Next Level
Columbia Shipmanagement
formally opened its high
tech Performance
Optimisation Control Entrance to the Control Room
Room on Friday
14th December 2018
in Cyprus. The opening
ceremony was attended by
Ms Natasa Pilides, Cyprus
Deputy Minister of Shipping.
The focus of the Control
Room is on Performance
Optimisation. When full
functionality roll-out is
Deputy Minister of Shipping Ms. Natasa Pilides
complete, the Control and Mr. Mark O’ Neil
Room will be manned
24/7 by qualified personnel
who will optimise vessel
safety, performance
(speed, consumption, delay,
weather routing), disaster
avoidance and maintenance
(including preventative and
contractual compliance).
Web-based, it can be
easily uploaded to other
Columbia offices and
clients’ offices allowing
remote monitoring. Captain Pankaj Sharma, Manager of the Control Room
09
Captain Pankaj Sharma,
Manager of the Control
Room, is a project
management professional
with years of experience
managing control rooms.
Mr Sharma commented;
“Centralising our operations
will give us the ability
to better deal with
fast-changing scenarios
and developments as
they happen. With 24/7/365
support, our goal is to Mr. Schoeller and guests during the live presentation
have even faster decision
making and greater visibility
by using modern technology
to achieve cost efficient
vessel operations.”
The Control Room will be
a management hub,
seamlessly connecting to
technical, marine, crew and
commercial management
departments and functions.
Mr. Socrates Theodossiou, Co-CEO of Tototheo Maritime,
with Mr. Mark O’ Neil
Columbia’s President Mark
O’Neil in his opening address
stated “ This project has
been made possible through
the excellent collaboration
and support of our project
partners Tototheo Maritime”,
adding “It is a visible and
tangible example of how
digitalisation and technology
can be harnessed for
optimisation of vessel
operation and management. The newly-opened Columbia Control Room
10Not only will it make us
more attractive to our
clients and potential clients, it
will also make our
clients more attractive
to the market through opti-
mised operation.
The Performance
Optimisation Control
Room demonstrates
Columbia’s commitment
to its clients and to the
Mr. Schoeller viewing the tracking system
provision of a thoroughly
modern, digitalised and data by combining vessel - vessels and shore
optimised service.” reported data with indus- operations
try information and inputs, - monitoring performance
Before cutting the ribbon including (amongst others): - maintenance
Deputy Minister Pilides •voyage (our approach to dealing
stated: “The launch of the •hull and propeller with equipment
Control Room is a vivid •engine and other systems breakdowns will change
example of the company’s •fuel quality performance from reactive to proactive)
dedication to safety and •connectivity to 3rd - crew management /
optimisation of performance. party systems rotation
This new addition to the •environmental compliance - commercial parameters
company’s advanced
technological systems will Focus on Optimisation Client Benefits
enable efficient monitoring All aspects of vessel’s The advantage of being
of the company’s fleet and performance will be web-based is that the
prompt rectification in case closely monitored to Control Room can be
performance issues arise.” ensure full optimisation replicated in any location
of speed and consumption, and in each of our client’s
A number of key operational preventative maintenance, offices. The Control Room
areas will be streamlined, delay time at ports, functionality will help us to
including: technical, and Charter improve our management
Party performance. processes and procurement
Overview of Fleet processes generally.
Performance With the launch of our Cost savings for our
Our Control Room new Control Room, clients will be significant.
operators will have full we shall streamline
access to fleet performance efficiency for: Editorial Team
11Mr. Euripides Evriviades.
COLUMBIA
ATTENDS IMO During his presentation,
ASSEMBLY Mr. Hadjipetrou remarked on
IN LONDON the importance and strength
of the ship management
Columbia Cyprus’ Managing sector in Cyprus, highlighting
Director Andreas the ship manager’s role in
Hadjipetrou attended the the implementation of IMO
IMO assembly held in conventions on ways forward
London on 4th December to improve optimisation,
2018 as part of the Cyprus environmental protection
delegation together with the and quality of life at sea.
Deputy Minister of Shipping, Columbia is proud to L-R:
Ms. Natasa Pilides and the have contributed towards Mr. Andreas Hadjipetrou,
High Commissioner of the maritime industry Ms. Natasa Pilideas,
Cyprus in London, for over 4 decades. Mr. Euripides Evriviades
DEPUTY
MINISTER
OF SHIPPING
VISITS
CSM CYPRUS
Ms. Natasa Pilides,
Deputy Minister of
Shipping, visited our
offices in Limassol on
19th November for a
meeting with Mr. Schoeller
and our Directors.
Columbia expressed full
support to the Deputy
Minister in her efforts
to further improve
the competitiveness From left to right:
of Cyprus as a Mr. Phivos Vakis, Ms. Natasa Pilides,
Maritime center. Mr. Heinrich Schoeller and Mr. Andreas Hadjipetrou
12I CARE Below is a brief timeline of
UPDATE just some of the main
developments since June
Much has been achieved in 2018:
the short time since • Mr. Mark O’Neil personally introduced the I CARE
Columbia launched its campaign in June along with an action plan to all CSM
company-wide I CARE Cyprus, Germany and Singapore staff.
campaign in June 2018, since
adopted as a philosophy. A further October update was given by Mr. O’Neil in
person, during a company meeting in the CSM
The I CARE philosophy Cyprus garden. Both Cyprus updates were filmed
causes us to re-focus our for distribution to all offices, agencies and fleet to convey
attention on our culture, our the I CARE message going forward.
core values (respect, loyalty,
competence, accountability • An I CARE brand was created for circulation
and passion), our policies via an intensive internal marketing campaign. This included
and our service to our the circulation of posters and banners to all CSM offices,
clients. It is also a way of agencies and vessels.
re-emphasising what makes
this company so special, • The Open Reporting System poster was updated
both onshore and at sea. and distributed to our offices and fleet.
• I CARE updates
were communicated
worldwide via our
Staff and Crew portals.
• Departmental
meeting agenda’s now
includes I CARE as the
first discussion point in
all CSM offices and
agencies worldwide as
well as to our entire
fleet, which will be
held during HSE
meetings.
13• CSM Crew check-list forms have been updated in
order to focus on the I CARE philosophy during crew
briefings, appraisals or promotion interviews. Going forward
shore staff appraisal forms will include the I CARE element.
It is now also included as part of new staff induction sessions.
• All in-house training and crew seminars now
incorporate the I CARE philosophy.
• Technical and Marine Superintendents have been
instructed to address I CARE and company culture as topics
during all vessel visits & inspections.
• The Technical Inspection report has been modified
to include ‘I CARE’ philosophy. Marine Inspection reports will
also reflect the outcome of ‘I CARE’ discussions onboard.
- During the campaign stage, the I CARE Hall of
Fame was implemented both in the office and onboard
the vessels. Columbia wants to recognise employees
who make an exemplary contribution to the company
or demonstrate behavior which exemplifies the I CARE
philosophy. This was later re-named as the ‘Wall of
Recognition’, which recognises colleagues on an ad hoc
basis who go the extra mile or make special efforts that
show they care. Nominated colleagues are featured on our
staff and crew portals.
Additional ‘Good News’ stories are shared via our internal
staff and crew portals, as an example to encourage our
colleagues. The I CARE Philosophy has seen an
overwhelming response from our staff and crew.
A few examples follow in these next pages.
If you have a suggestion to make,
please contact our I CARE team: ICare@csmcy.com
14I CARE IN ACTION
- INITIATIVES FROM
THE COLUMBIA FAMILY
Captain Victor Eremia introduced
blood pressure check-ups onboard
MV ‘ASIA ZIRCON 1’ in order
to monitor the crew’s health condition.
The initiative was embraced so
positively by the entire crew that
this check-up has since been
scheduled on a regular monthly basis.
Our colleagues from the QSHE Department in the Singapore office
decided to re-iterate their pledge to our Values by making a symbolic
set of I CARE mugs, each with a different value
Captain Borislav Damyanov shared a photo of his crew’s New Year party o/b MV Asia Opal in the
Indian Ocean. Crew gifts were creatively arranged to highlight the ‘I CARE’ message
15Technical Fleet Manager
Salvador Respeto from
CSM Singapore proposed
an idea for the “Initial
Emergency Notification
Checklist” which could be
laminated and inserted
inside the transparent
phone covers of
company-issued mobile
phones, including the
emergency phone.
This is a convenient tool,
especially when receiving
emergency calls at
inconvenient locations
e.g. trains, bus etc.
Another initiative from CSM Singapore was
taken by our colleagues TSI Rogelio Escobido,
TFM Salvador Respeto and CSI Rina
Calahatian who visited ‘ASIA EMERALD I’ at
anchorage during bunkering. They surprised
the crew (below)with specially decorated
chocolate cakes. The cakes were enjoyed by all
during the meeting and discussion about
the I CARE philosophy.
16Personal development is the
theme of an initiative from
Georgina Fakonti and
Constantinos Agathocleous,
(CSM Cyprus) who proposed
the idea of viewing TEDx
video talks on a weekly
basis before Insurance &
Claims departmental
meetings. TEDx talks are
short 8-15 minute videos
which share ideas on different
topics (www.ted.com).
Thanks to Deputy
Director Aleks Bosov
at our St. Petersburg
office for sharing this
photo of MRM Course
participants with their
‘I Care’ mugs (‘Kruzhka’).
The mugs were specially
made as gifts for the
participants.
CSM CHRISTMAS
DONATION
As part of our caring for
community, Columbia
Cyprus donated a carload of
grocery goods together with
a monetary donation on 20th
December 2018 to a ‘com-
munity supermarket’ which is
co-ordinated by the Limassol
Municipality for families in
need. Donations included
dry food, nappies and tinned
products.
17AWARD
NEWS
Columbia
wins YoungShip
Company Award
We are honoured to
announce that Columbia
Shipmanagement Cyprus
has been chosen as this
year’s recipient of the Managing Director Mr. Andreas Hadjipetrou
‘YoungShip Company Award’. receiving the award on behalf of Columbia
Award’ is given annually Awards was established
YoungShip Cyprus was to companies that lead in 2016, in order to provide
founded in 2012 as a branch the way and support a platform where
of YoungShip International the next generation of innovation and leadership
which is non-profit future maritime leaders. among young executives
organisation with of the industry are
branches around the world. The YoungShip Cyprus celebrated.
The ‘YoungShip Company To learn more about YoungShip visit: www.youngship.com
Columbia receives
Green Flag
Environmental Award
In June 2018 the Port of
Long Beach awarded
Columbia Shipmanagement
with the Green Flag
environmental achievement
award for compliance with
the programme for the
previous 12-month period
in 2017. The award
recognises vessel operators’ Programme is a voluntary speed reduction zone, their
achievement of slowing vessel speed reduction speed is measured and
vessels down to 12 knots or programme aimed at recorded by the Marine
less within 40 nautical miles reducing smog-forming Exchange of Southern
(nm) of Point Fermin (near emissions and diesel California. The programme
the entrance to the Harbor). particulates from ships. prevents more than
1,000 tons a year of
The Port’s Green Flag When vessels enter the air pollution.
18Event Highlights September - December 2018
SMM Georgia Invest Capital Capital
Hamburg International Cyprus Link Forum, Link Forum,
Shipping Bloomberg London New York
Forum Event,
London
SEPTEMBER 2018
Mare
Forum,
Tokyo
OCTOBER
Cyprus YoungShip Japan Capital
Shipping ShipCon Maritime Link
Chamber conference, Daily event, Forum,
Career Fair, Tokyo Athens Mare
Limassol Forum,
Limassol
Dalian
NOVEMBER
Crew Ship Propeller Economist
Connect, Management Club event,
Manila, International event, London
Philippines Round table Monaco
debate, Limassol
DECEMBERFILM CREWS
VISIT CSM
CYPRUS
Focus on Diversity
In November 2018, Young
Ship made a short film on
the topic of ‘Diversity Leads
Innovation’ at our CSM
Cyprus premises. The film
clip featured various on this important topic. To view, please visit:
shipping representatives, The film was later www.youtube.com/
including Andreas screened at the ShipCon watch?v=
Hadjipetrou who spoke conference in Limassol. 7krZmwsfiRs&t=35s
GDPR Awareness
A UK-based film crew visited
our Columbia CY office
in week 46 to shoot a
GDPR awareness film.
The project was initiated
by Steamship, with a view
to highlighting how various
industries are responding
to GDPR issues.
Columbia was approached
to participate, with a number
of Columbia colleagues
taking part onshore as well
as onboard CSM CSM
managed vessel Petrolina
Ocean (below right).
The short film will be
released by Steamship
in approximately 6 months.
22COLUMBIA
LAUNCHES
NEW WEBSITE
We are pleased to
announce the launch
of our re-designed
Columbia website to
mark our 40th anniversary
milestone.
The new website has
been designed to provide
a user-friendly experience
with improved navigtion
and search functionality
throughout the site.
The website features new
sections on digitalisation
and job opportunities,
as well as a new
Press section.
We have also included
an updated Company
Culture section where
you can ‘Meet our People’
through short interviews,
as well as links to our social
media channels.
Editorial Team
To explore our new website visit: www.columbia-shipmanagement.com
23and leading yachting industry
SWISS OCEAN
firm, as well as skills and
YACHT experience in luxury
MANAGEMENT operations, corporate
NEWS and operational management.
Our luxury superyacht
management division, Mr. Ceard is also Vice
Swiss Ocean, continues Chairman of the Asia Pacific The company organised a
to strongly develop. Superyacht Association. successful event during the
As the team grows and He is based primarily in Monaco Yacht Show last
looks towards further the Hamburg office, and is September and participated
expansion, Mr. Christophe responsible for leading and in the world’s largest event
Ceard joined as Director coordinating the future for boat leisure industry,
on 1st November 2018. expansion of Swiss Ocean METSTRADE in Amsterdam
Mr. Ceard is an experienced and its operational last November.
yachting professional with capabilities. Mr. Ceard spoke
an extensive background to Compass about Swiss Swiss Ocean will
in yacht management, Ocean’s plans for 2019: be exhibiting at Boot
fast ferries, luxury Dusseldorf at the end of
and hospitality industries. January 2019, which is the
Swiss Ocean is planning to major event for the German
Mr. Ceard brings with him increase its communication and central Europe market.
a wealth of knowledge and presence in the In addition to providing
of the yacht industry, having yachting world in the services to our main
worked for a family office month to come. superyacht clientele
24My name is Wilfredo if you listen respectfully
U. Jamorabon, Staff Captain and then of course
onboard one of the in return you will receive
superyachts under the recognition and respect
management of Swiss Ocean. from them, .. it´s the
ultimate fulfillment.
Yachting is a one of a kind
experience... the ability to Teamwork is still an
sail to some of the world’s essential part of working
most beautiful locations.. onboard yachts regardless
If you can adjust physically of the absence of
and mentally to commercial purposes.
Christophe Ceard
the owners’ life style and
from Middle East, Russia and work demands... Professional teamwork is
Europe, Swiss Ocean will
also focus on ‘new’
superyacht owners
potential.
As part of the developing
yacht scene in Asia, Swiss
Ocean will be present at
the Singapore Yacht Show
in April 2019.
Christophe Ceard
Director
Swiss Ocean Yacht Management
The link between the
CSM resources, expertise
and the team is paramount
for Swiss Ocean.
To highlight this link
between ship and yacht,
we would like to share
the testimony of Willy
Jamorabon, a long term
CSM seafarer and currently
Staff Captain on-board
one of the most iconic
yachts in the world. Columbia Restaurants team delivering provisions
25onboard reefer and bulk follow set schedules and
vessels, as well as a car need their staff to be
carrier I then served versatile.
onboard expedition
cruise ships. From my experience
the best way to handle
World Discoverer unexpected requests
(3rd Officer) and M/V Polaris is to smile and just do your
(Second Officer. atmost to ensure it is done.
And now, almost 40 years I think the reason why
later, I am Staff Captain on the sea offers yacht owners
Mr. Wilfredo U. Jamorabon a superyacht which the perfect retreat from
I joined in 1996. the world is the simple
essential onboard yachts, joy of being out in the
and to achieve this – you It is very gratifying to see ocean, especially when
have to encourage the crew that my crewmates are on it’s calm. They are being
and be patient when training the same page everytime the served with a smile, the
new crew members. owners ask us to prepare or food is great and their
do something, each knows yacht is spotless.
I have been with Career exactly what needs to be
Philippines Shipmanagement/ done, and they are also
Columbia Shipmanagement enjoying their tasks.
Wilfredo U. Jamorabon
since 1979, starting as a Staff Captain
Cadet. After working Yacht owners often do not Swiss Ocean Yacht Management
Swiss Ocean Yacht re-fit activities
26hospitality standards,
UHI NEWS
training and professional
UPDATE development, the founders,
UHI United Hospitality management and trainers
Institute was established of UHI are passionate about
in 2017 by Columbia delivering training courses of through UHI’s qualified and
Shipmanagement, and has the highest standards. well-trained staff. We’re
been operating regionally pleased to announce that
and internationally since United Hospitality Institute UHI has signed collaboration
its inception. Ltd is pursuing its growth agreements with ‘’Lanitis
through new pioneer Entertainment’’ and ‘’River
To date, UHI has successfully services in exclusive Advice Ltd’’ to assist them
delivered hospitality-training collaboration with well- with hospitality recruitment
programs in our Training known clients of the from abroad via our pool
Centers in Philippines, hospitality industry. of UHI qualified candidates.
Poland, Romania, Ukraine UHI is carrying out marketing
and Latvia and continue to UHI team has decided to campaigns, arrange inter-
grow each year, building on adopt a proactive approach views, select candidates and
our success and in-depth to customer care by then provide full training.’ ’
knowledge of the needs providing the owners of
of our clients: Cruise-ships, cruise ships, of hotels/restau- Since our last Compass issue,
Yachts, Casinos, Resorts, rants and of any other leisure United Hospitality Institute
Hotels and Restaurants establishments, the ability to Ltd has launched two social
located all over the world. offer an impeccable tailored media marketing campaigns
Inspired by top-class service to their customers for our clients Lanitis
Entertainment Ltd and
River Advice /River
Catering Ltd respectively.
The campaigns were
carried out in close
cooperation with our
CSM Offices, CSM Baltija
and CSM Constanta Srl.
The first training session for
Lanitis took place in Cyprus.
We’ve currently fulfilled
the employer’s needs &
expectations by delivering
to their organisation a
A training session for UHI Constanta students
27number of Bartenders & is currently working on a took place at our
Waiters. Selected trainees new project, in partnership Training Center in UHI-
successfully completed our with Luxury Hospitality Constanta, Romania.
Fundamentals of Food and Management BV, the To learn more about UHI
Beverages Services Training leading with ‘Luxury and job opportunities in
under the supervision of Hospitality industry experts the hospitality industry
our training manager, in the field of 7* Hospitality visit: www.uhinstitute.com
Mr. Argyris Kontos and Training Service. They will or their Facebook
straight after have joined be opening the doors to a and Instagram accounts.
the team of Carob Mill world of 7 Star Service in
Restaurants in Limassol. the Luxury Hospitality
industry.
On 29th October 2018
an eleven-day hospitality Theodoros Antoniou
Housekeeping training Director
training on Restaurant for all successful candidates United Hospitality Institute
Service was held at
UHI’s Training Centre in
Constanta on behalf of the
client River Advice Ltd.
Succesful participants
were given a ship assignment
onboard one of their
river ships.
UHI in view of its new
business model ‘Job
Placement Through Training’,
Learning the Housekeeping trainers Margaryta Pryshniak
hospitality trade and Christina Binder
28GENPRO around the globe including
China, Singapore, Hong Kong,
UPDATE Korea, the US and Europe
The one comment we aiming to achieve the best
have been receiving, more possible contractual terms &
than others, over the past conditions, and quality
few months by colleagues, products & services
suppliers and clients alike is: available on the market. direct access to live data
Great efforts were put and information such as
“What kind of challenges into clearly communicating procurement statistical
do you face setting up a our quality requirements analyses, contract terms &
start-up company?” and expectations. This could conditions, supplier
only be achieved in a joint turnovers & annual
In order to properly address effort with GenPro’s volume figures.
this, one may refer to the suppliers. We gathered a
Cambridge Dictionary for wide selection of potential Simultaneously, the teams
the meaning of ‘challenge’. partner suppliers in an in Cyprus and Singapore
It is defined as: event organised during have jointly managed to
Poseidonia. We had conclude or bring near to
Challenge attended and met with conclusion approximately
(the situation of being faced suppliers during the 50 contracts, covering cost
with) something that needs Poseidonia and SMM areas imperative to our
great mental or physical exhibition in Greece and vessels daily business such
effort in order to be done Hamburg respectively as as lubricants, ship chandlers,
successfully and therefore well as at our premises in paints, drydocks, chemical
tests a person’s ability. Limassol and Singapore, & gases and safety, fire
with added focus given on & rescue services.
GP General Procurement forging lasting relationships By the summer of 2019,
Company Limited (GenPro), based on mutual respect we aim to have built a
the joint venture between and trust. solid targeted contract
CSM and BSM, over the past repertoire of 120
6 months has worked from Extensive discussions have contracts covering
scratch to set up the relevant been held in respect to all main cost areas.
and required processes and the design and development Apart from the actual
procedures which are funda- of a tailor-made IT number of contracts
mental and can facilitate the infrastructure and GenPro signed we feel delighted
operational side of the com- platform which in the near to have contributed to the
pany. GenPro has further future will be supporting our improvement of the
worked through 29 detailed GenPro offices, Vendors and pricing, terms & conditions
ship chandler physical audits Members worldwide, with offered to our Members
29and the continuous efforts these challenges that define should not be used in its
made in order to improve who we are and what we can negative connotation but
ourselves. At GenPro, we successfully achieve at the rather positively, as an awe
feel that this is an ongoing end of the day. inspiring motivational drive.
process. We have secured, Or simply as an opportunity.
where possible, real value to The diversified GenPro team
be returned to our clients via reflects exactly the diverse So when you ask us whether
volume related discounts. maritime industry we all we face many challenges
navigate in, and with it, it aims our reply is simply, YES,
Entering into the new year to bring innovative thinking, and that we welcome
we will amongst others exceptional problem solving challenges very much
projects, conclude the abilities & the drive to like we all welcome
shipyard contracts, explore succeed. It is through opportunities and success.
Navcom related products challenges we learn what we
and services, tender out the as individuals, as a Team, as a Maria Theodosiou
freight forwarding business Company are capable of Commercial Manager
and look into potential and how we can improve GP General Procurement
cooperations that could ourselves. Thus ‘challenge’ Company Limited
lead to large scale efficacies
for the benefit of our
Members and naturally
the end users, our client
shipowners. This is where
GenPro places focus on.
To deliver a first class quality
service combined with the
capitalisation of uncaptured
value, optimise pricing which
can all lead to benefits for
our clients.
All the above milestone
targets are of course,
challenging; working with
different time zones is
challenging; working across
cultural boundaries is
challenging; building a winning L-R: Panayiotis Nearchou (Accountant),
Vasiliki Kyriakou (Legal), George Vassiliades (MD),
team is challenging however Maria Theodosiou (Commercial Manager)
one must recognise that it is Nafsika Iakovou (Commercial Officer)
30player. Adobe Captivate Prime batches. All of our seafarers
TRAINING
was created to serve the and shore employees have
NEWS needs of administrators, and received their own account
INDUSTRY FIRST designed with the learner in and can access the LMS via
AS CSM LAUNCHES
mind to meet the demands any internet browser or via
NEW LEARNING
of the LMS market. the dedicated App
MANAGMENT
(Adobe Captivate Prime).
SYSTEM
The main advantage of Adobe
We are proud to Captivate Prime is that it We have now developed
announce that Columbia has provides actionable data 20 eLearning courses and
started rolling-out its first which helps administrators programmes available on
Learning Management to monitor the effectiveness the platform which can be
System (LMS) based on the of training. It also provides viewed both online and
high-tech ACP platform of feedback on how quickly offline. The courses cover
Adobe Systems. their workforce is improving several topics including
through skills awards and ECDIS, Management of
In 2018, Columbia was the
first shipping company to
implement the Adobe
Learning Management System
(LMS) for all Company’s
e-Learning courses and CBT’s
managed and streamed from
a single platform. The main
aim was to harmonise our
company’s e-Learning
courses for seafarers and
fleetwide activities.
Screenshot of LMS home page
What is Adobe
Captivate Prime?
It’s a new Learning Manage-
ment System which enables
a new learner experience
by combining a user-friendly
learner interface together
with engaging gamification.
It provides e-Learning
content in all major media
types, and for desktop and
devices through a common
31Change, Anchoring, Ballast staff by Mr. Mark O’Neil place thanks to the
Water Treatment Systems were the first to be commitment and especially
and Gas Detection uploaded and have been the fantastic example of
Equipment amongst others. widely viewed teamwork between our
throughout the fleet various departments and
The Platform supports all and our offices. offices within the Columbia
Company videos, notices Group.
and alerts to the seafarers The new LMS includes
and enables the conducting many more features, Special thanks to the Training
of webinars, virtual such as Skills management Group in Cyprus, all Training
classrooms and even Virtual and a Learning programme. Officers in the Manning
Reality trainings. Each course can be agencies, IT Departments in
allocated credits ranging all offices and the Senior
The modern eLearning from 0 up to 100 and Enterprise Architect, Blue
tool allows seafarers and can be assigned a level Dynamics, NavCom, the
office staff to complete of competence from Training Manager in
interactive courses at their 1 to 3; the system enables Hamburg, HR departments
own pace, download gamification and competition in all offices, the Master and
the certificates after in achieving the highest Crew of ALTAI (first testing
successful completion number of credits. vessel) and CSM Ukraine
of the relevant tests, (first testing manning agency).
posting their comments Masters and Managers will
and interacting in be able to create Continuous Tanker Seminar, Busan
dedicated forums. Development Programmes Columbia is the first
As well as completing for their teams by enrolling foreign company to
feedback reports users can them through specific utilise the impressive and
save the course contents courses or programmes. complete Tanker training
on their mobile devices for Our Training Officers in facilities at Busan
future reference. in the Manning agencies Maritime University
will act as direct mentors with whom we will soon
While onboard, all crew to our seafarers. sign an MoU enabling full
will have easy access to cooperation, exchange
the platform via Satellite Admins and Managers of knowledge and access
internet connection. For ships will be able to track to all facilities. The Training
with limited internet access trainings using a allows deck and engine
the Company will provide powerful reporting engine, officers to practice all
dedicated servers for this as well as view feedback, aspects of Tanker
purpose. add users and manage skills. operations utilising the
same equipment they
The I CARE speeches to This achievement took will find onboard.
32The training includes cargo
operations, wall wash test
and simulation of Vetting
and PSC inspections.
Ratings Seminar, Manila
Despite there generally
being little training provided
to Ratings in the shipping
industry, Columbia has
continued its efforts in
upgrading the knowledge
and skills of our ratings
by organising twice this
year seminars dedicated
to our ratings where
important Safety and
Operational subjects are
addressed.
In addition, the seminars
have included personnel
subjects such as mental
health and wellbeing
at sea, finance
management etc.
A further training update
will be given in our
next Summer issue
of Compass.
Captain Faouzi Fradi
Crewing and Training
Manager
Columbia Shipmanagement
Ltd (Cyprus)
After the October Ratings Training seminar, our
Crew Training Officer Captain Noriel Cereno visited our
IMEC cadets at their Academy
33CCS WELCOMES name plate letters
were presented
RCGS as a gift on behalf
RESOLUTE of CCS and the Columbia
INTO family by Olaf Groeger
MANAGEMENT to Mr. Pojer of
Hapag Lloyd Cruises
On 30th September 2018 (pictured below). Expeditions’ RCGS
the HANSEATIC from RESOLUTE (formerly
Hapag-Lloyd Cruises However, with every end HANSEATIC) into
ended her last cruise comes a new beginning. management in the
in Hamburg after 25 years Autumn of 2018.
with Hapag-Lloyd We are pleased to
Cruises, honored with advise that One Ocean CCS has been appointed
an official farewell party Expeditions chartered by One Ocean Expeditions
hosted at the Altona the vessel and appointed (OOE) as full managers
Cruise Terminal in CCS as full managers. to provide Deck
Hamburg. & Engine, Hotel
COLUMBIA Cruise Services Operations and Crewing
The HANSEATIC stern welcomed One Ocean services.
HANSEATIC’s farewell party, L-R: Roman Bruhn (vessel’s owner representative),
Olaf Groeger (MD CCS), Karl J. Pojer (CEO – Hapag Lloyd Cruises)
38Following a one-week
dry dock period under the
supervision of COLUMBIA
Cruise Services (CCS)
at Blohm & Voss
shipyard, the RCGS
RESOLUTE commenced
service with her brand One Ocean Expeditions` Director of CCS commented
new glow on October General Manager Cathy “Our designated Team is
7th, and sailed from Lawton christened the vessel very excited to be actively
Hamburg straight to Sydney, by smashing a bottle part of the OOE family,
Nova Scotia, where the of champagne over the working to deliver the world
official recommissioning bow at anchorage (with renowned OOE experience
ceremony was held the very first try!), after onboard RCGS RESOLUTE
16th October. a ceremony for the vessel and will do the utmost to
and crew which was given guarantee the continuation
The RCGS RESOLUTE’s by a priest who happened of this remarkable vessel’s
naming ceremony was to be a family relative. success story!”
held 19th October 2018
in Sydney, Nova Scotia. Olaf Groeger, Managing RCGS RESOLUTE is the
RCGS Resolute was christened by the Godmother Cathy Lawton,
General Manager of One Ocean Expeditions
39newest addition to the fleet The vessel looks back on and Norway, One Ocean
of One Ocean Expeditions 27 years of remarkable Expeditions maintains
(OOE), Canadian owned history since she first left ongoing affiliations with
and operated, industry Finnyards in Rauma, an array of scientific and
leading expedition cruise Finland as M/V Hanseatic. educational institutions,
specialist. and is proud to serve
It became the first as the exclusive marine
The ship was named after non-Russian passenger travel partner of
the Inuit town of Resolute vessel to navigate through The Royal Canadian
in Canada’s Nunavut the Northeast Passage Geographical Society.
Territory and the HMS in 2014, thus proving her
Resolute, a British Royal strength in conquering To learn more about
Navy Arctic exploration icy waters. With a range RCGS Resolute ‘s
vessel; and also carries the of expedition cruise cruise itinerary visit:
name of The Royal itineraries in Antarctica,
Canadian Geographical Arctic and Canada’s www.oneoceanexpeditions.com
Society (RCGS). East Coast, Greenland,
The christening ceremony took place at anchorage in Sydney, Nova Scotia
40SPORTS NEWS
FROM SEA
TABLE TENNIS
TOURNAMENT
ONBOARD
AAL KOBE
While the vessel was waiting
in anchorage, we held a
Table Tennis Tournament
where all crew joined in.
Each crew member
dedicated their time to play
and finish the competition.
Seeing them cheering their Players in action!
best players every game was
really fun. The competition
became more intense and
exciting as the battle
reached the championship
game.
Wang Lei (Tournament
Champion) commented
afterwards:
“I was surprised that many
of our crew members were
good at playing. Everybody gave 1st place – Champion - Wiper-OT Mr. Wang Lei
their best but my best won.”
All crew had fun win or lose.
The prizes made them
energised but the tournament
exercise made the crew
happy, prevented home
sickness on Christmas day
and most importantly crew
relationships were
strengthened.
2nd place - Vice-champion - 3rd place
Captain Paul Nistor Deck Cadet Mr. Ivan Lisitsin AB Mr. Glumalid Jay Marvin
M/V AAL KOBE
54SPORTS NEWS
ONSHORE
CSM Ukraine
runs half marathon
Congratulations to our CSM
Odessa team for completing
their half marathon which
took place in Odessa 26th
August. Eighteen employees
took part and completed a
distance of 21K – alongside a
total number of 2105 other
participants from 25 countries.
CSM Deutschland
competes in
NSB Sport Cup
On 14th September 2018
CSM Deutschland took
part in the 27th NSB
Sport Cup at the Jahnstadion
in Buxtehude. The team
did very well - Max Roth
won the 27th Sport Cup
for the company in his
age group, well done!
Columbia places
2nd in Beach Volley
A big congratulations to
CSM Rockets team players
for achieving second place
in the Cyprus Shipping
Chamber Charity Beach-
Volley Tournament! This
annual charity event brought
together shipping companies
fromacross the island, to
battle it out on the sand
last September.
55LIFE ON BOARD make the beach there, Lothar Greiner
MAJESTIC SIGHTS their breeding ground. Executive Chef
OF ANTARCTICA National Geographic Orion
Our exploration of the Lindblad Expeditions
Deep in the South Atlantic beach at Grytviken
lie the Sub Antarctic islands further revealed the historic
of South Georgia. We on whaling station; old relics
National Geographic Orion and impressive glaciers and
had the privilege to visit this we heard stories of the
remote spectacular place in early Antarctic explorers
November 2018. Gerlach and Ernest
Shackleton. Then, armed
The north-eastern coast with my i-Phone and
of South Georgia is home my Canon Powershot
to one of the greatest SX50 HS I was lucky
concentrations of wildlife on enough to capture these
earth - we encountered images of some of these
southern fur and elephant rare and amazing animals.
seals; majestic king penguins;
great wandering albatrosses, This will be a day to
giant petrels and many remember always, but
other seabirds, all who for now..... back to work!
59BIRTH ANOUNCEMENTS
We are delighted to introduce the newest
members of our global Columbia family.
These special babies were born since our
last Summer issue. Congratulations and thank
you to the proud parents.
Welcome to the world!
Yade Toksöz
Born: 15th June 2018
Mother’s name:
Asli Toksöz
Father’s name:
Deran Toksöz
Operations Dept.
HANSE Bereederung GmbH
Bryana Lynn T. Bautista
Born: 24th October 2018
Mother’s name:
Ailyn Teodosio Bautista
Father’s name:
Bryenth Callano Bautista
Field Service Engineer
CSM Navcom & Electronics GroupA company which cares
is a better company;
better for its employees,
better for its crew,
better for its clients
Photo idea by Chief Officer Gorkem Ogul, featuring crew of FSL New YorkYou can also read
