COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
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3/9/2021 Wisdom & Innovation in Hospice Palliative Care COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA Bonnie Daros RN, BscN Psychogeriatric Resource Consultant – Ottawa Mary Prince RN Psychogeriatric Resource Consultant – Renfrew County 1
3/9/2021 FACULTY/PRESENTER DISCLOSURE • Faculty: Bonnie Daros & Mary Prince • Relationships with financial sponsors: None DISCLOSURE OF FINANCIAL SUPPORT • This program has received financial support from Hospice Care Ottawa, Carefor Health & Community Services and Bayshore Home Care Solutions in the form of an educational grant. • This program has not received in-kind support. • Potential for conflict(s) of interest: None 2
3/9/2021 MITIGATING POTENTIAL BIAS The potential sources of bias identified in slides 2 and 3 have been mitigated by the scientific planning committee by reviewing the material presented by the speaker. In addition, the speaker was provided with a copy of The College of Family Physicians of Canada’s Identification and Management of Conflicts of Interest and Transparency to Learners. OBJECTIVES FOR TODAY’S WORKSHOP • Late stage and end stage dementia – what to expect • How to provide comfort while visiting the person • Examples of different modalities to provide comfort and support • Sharing good ideas – breakout opportunity 3
3/9/2021 LATE STAGE END OF LIFE DEMENTIA WHAT TO EXPECT Loses the ability to communicate Sleeps longer and more often. with words and does not Becomes rigid and a grasp reflex understand what others are returns saying. Behaviour becomes a form of communication. Possible withdrawal, agitation and repetitive vocalizations Needs our complete assistance with personal care. The person Vulnerable to infections becomes incontinent, has difficulty with eating and swallowing, progressively loses the ability to walk and becomes chair/bed bound. As the brain deteriorates, the body fails While clinical manifestations may differ initially between the different types of dementia, the end-of-life phases in all cases of progressive dementia involve severe physical and cognitive impairments Caron et al 2005 4
3/9/2021 ADVANCED CARE DIRECTIVES Should advanced care directives begin once the person receives the diagnosis of dementia? Conversations with families should take place soon after admission to Residential/LTC and include discussion about prognosis, the persons preferences for care and advanced directives. This conversation should also occur with changes in frailty or risk of death. Engel. 2006 “Whether the patient’s surrogates are engaging in advance care planning or actually in making a real-time decision about treatment, they need to have a full and realistic understanding of the experience of dementia. Only by starting with a clear conception of what dementia entails, what the trajectory of the disease looks like, and how patients with dementia respond to medical interventions, is sound decision making possible.” Gillick. 2012 5
3/9/2021 SUPPORT FOR FAMILIES Support for significant others should include education about the disease, understanding the symptoms their loved one’s are experiencing, reviewing the goals for care, and attention to spiritual needs As risk of death increases, education should include what to expect with the dying process We need to help families think of how interventions will impact quality of life Gaspard and Roberts. 2009 SIGNS OF PAIN AND DISTRESS Repetitive Physically Fidgeting Withdrawal vocalization responsive Facial Guarding, Body posture/ Noisy expressions/ bracing, tension breathing grimaces rubbingg Autonomic changes: Reduced or increased BP and pulse, locomotor activity sweating, skin colour changes Regnard et al, 2006 6
3/9/2021 PREVENTING SUFFERING Objective assessment is needed in severe dementia when a person becomes unable to verbally communicate. Important self-report information about location, intensity, quality and duration of pain are not available to the caregiver Assessment tools developed to measure pain in the cognitively impaired person tend to rely on specific signs and behaviours that indicate the presence of pain. Observational tools covering only common distress cues may result in a person’s unique cues being missed. It can be difficult to determine if the underlying cause of behavioural characteristics is physical symptoms or behavioural and psychological symptoms of dementia (BPSD) – fear, loneliness and lack of connection are important too!! PROMOTING DIGNITY The importance of knowing the life history of the person who is at the late stage of dementia Care provided by staff who are knowledgeable and skilled in end-of-life care Respecting the persons prior wishes and reviewing the need for adjustments to the plan of care on a regular basis and with changes in the level of frailty Supporting the notion of quality of life until death. Emotional support not just physical support. 7
3/9/2021 FACILITATING CARING Quality of life is an important concept in decision making. Involvement in informed decision making -Participation allows the caregivers to: 1) Feel that they are contributing to the wellbeing of their relative/friend 2) Better understand the disease progression 3) Be reassured and feel supported 4) Be better prepared for the eventual death of their loved one 5) Assist the caregiver in ways to make emotional connections Caregivers want to know how to show caring towards the person with dementia at the end of their life. Caron et al. 2005 STRATEGIES FOR SUCCESS Others must become detectives to figure out what the person is trying to communicate. There is always meaning behind the behavior. Person-centered approach helps to value the individual’s unique history and encourages understanding as the individual progresses in their disease. Other techniques may enhance communication (massage, music, pets, aromatherapy). Non-verbal communication is most important. Everyone communicates by emotion and touch. Sometimes smiling or holding a hand conveys more than words. 8
3/9/2021 STRATEGIES FOR SUCCESS AT ANY STAGE DementiAbility Methods 2 Day course found at www.dementiability.com “The goal is to engage each and every person in all aspects of daily life, thereby enabling abilities, engaging each person in a wide range of meaningful activities and helping every individual to be the best he/she can be. The focus is on exposing abilities according to needs, interests, preferences, habits, strengths and skills and a prepared environment.” Elliot, E 2018 MUSIC Alive Inside Documentary Clips Johnny (41:30-46:08) https://www.youtube.com/watch?v=aN_Cpd_NpMY&t=2494s Client with late stage dementia https://www.youtube.com/watch?v=aN_Cpd_NpMY&t=935s 9
3/9/2021 VISITING WITH SOMEONE WHO HAS DEMENTIA It is important to continue to visit As remaining abilities fade, the person with dementia may no longer recognize or recall visits from you, friends and relatives. Visiting is a primary way to stay connected with the person with dementia and provide them with comfort, reassurance and stimulation. Alzheimer Canada. The Alzheimer Journey: At the Crossroads (workbook). www.alzheimer.ca Bell, V. & Troxel, D.(2009-revised) The best friends approach to Alzheimer’s care. Baltimore: Health Professions Press KEEP IN MIND… The person with dementia is doing the best that they can Not to take things personally, something may have happened before your arrival, if the person is upset leave them for a short while then return Use distraction, changing the person’s focus may help to relax them A visit with a good feeling at the end is the goal For the person with dementia, the value is in the feeling he or she gets from the visit, not the amount of time spent 10
3/9/2021 VISITING WITH SOMEONE WHO HAS DEMENTIA Introduce yourself and why you are there. Despite the person being mostly non-verbal nearer the end of life, understand that they are still there. Encourage the family or friends to: Merely sitting together is good Listening to music/ singing Prayers if meaningful to them Read or tell a story to the person Giving a compliment Joining an activity – even if just to watch Looking at a photo album Giving a manicure or holding hands Take the person outside Gladys Wilson and Naomi Feil https://www.youtube.com/watch?v=CrZXz10FcVM 11
3/9/2021 VISITING WITH SOMEONE WHO HAS DEMENTIA Watch for signs of fatigue or that If leaving is upsetting to the the person is becoming upset. person you are visiting it is best This could include irritability and not to inform the person of your restlessness. They may be only intentions. Engage the person able to tolerate shorter in an activity then quietly make interactions. your exit when the person is busy and distracted. You may need to ask for help from the staff. THINGS TO REMEMBER A person’s feelings remain…even when they have dementia. Later in the illness, feelings may be how someone makes sense of what’s going on around them. Everyone communicates by emotion and touch. Sometimes smiling or holding a hand conveys more than words. 12
3/9/2021 PET THERAPY – REAL OR NOT OTTAWA THERAPY DOGS WWW.OTTAWATHERAPYDOGS.CA/ 25 PET THERAPY 13
3/9/2021 SNOEZELEN Snoezelen Multi Sensory Environments http://www.snoezelen.info/ https://www.youtube.com/watch?v=ckj_4r0 9zHc CUDDLE (DOLL) THERAPY 14
3/9/2021 SHARE YOUR GOOD IDEAS Breakout – 5 min Discussion – 5 min 15
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