CM4299 FINAL YEAR INTERNSHIP IN CHEMISTRY (16 MCs; Graded) - NUS ...
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CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 CM4299 FINAL YEAR INTERNSHIP IN CHEMISTRY (16 MCs; Graded) CM4299 Coordinating Committee The Coordinating Committee, apart from performing the administrative duties of running the module, assigns the Staff Advisor and two Examiners. The Coordinating Committee is also responsible for collecting all the grades from all assessment items then transforming them into an overall mark and final grade for the internship. The procedure adopted for this can be found in Annex J. Module Coordinator: Dr Hoang Truong Giang, Department of Chemistry chmhoan@nus.edu.sg Module Administrators: Toh Soh Lian, Wong Suk Tak, Carrie chmtohsl@nus.edu.sg, chmwst@nus.edu.sg 1) Module Description This module is for students pursuing a Bachelor of Science (Honours) degree with a primary major in Chemistry. In this module the student will participate in a full-time five to six-month- long internship (absolute minimum 21 weeks) in a chemistry related industry. The internship itself need not be project-based, but should be significantly related to chemistry. As such a substantial percentage of the overall grade (28%, cf. intended learning outcome 3 below) is weighted toward demonstrating a deep understanding and application of chemical knowledge and concepts that has been taught over the first three years of the B.Sc. degree in the major of chemistry. Students should be aware that the granting of 16 MC and a passing grade by the University does not come lightly. The academic credit and grade will not be given for simply working for six months, informing the Department every two weeks regarding what the intern has been doing, then reporting back at the end of the internship on what was performed. The intern must prove that they achieved the intended learning outcomes of this module. This can only be done through proper maintenance of a Reflective Journal (described herein) during the course of the internship and specific attention given to any related chemistry within the internship. If the student does not wish to maintain a Reflective Journal, nor find where related chemistry within the internship then the Chemistry Department will not grant a passing grade for the internship. This is because the above two requirements is central to maximizing the learning experience and meeting the intended learning outcomes of the module. The internship culminates in the submission and presentation of a report and a portfolio demonstrating how the candidate has met the learning outcomes. 2) Rationale The module CM4299 Final Year Internship in Chemistry is an option offered to chemistry majors to be considered for the completion of the Level 4000 Honours year major requirements. Differing from CM4199A Honours Project in Chemistry which involves a research based project – judged solely on the scientific merit and understanding of the project, CM4299 serves as a platform to accommodate internship and professional placements in applied and industrial contexts relevant to science graduates majoring in Page 1 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 chemistry. CM4299 is not intended to be taken in conjunction with any specialization in chemistry, and is most appropriate for students receiving a general chemistry degree with honours. 3) Criteria The following are the criteria necessary to qualify for modular credit to be awarded for CM4299: An internship encompassing work with defined aims/objectives and deliverables; An applied context relating in any way or extent to Chemistry; A length of full-time commitment of 21-26 weeks; The internship is to be based beyond the context of a university. 4) Pre-requisite A CAP of 3.20 or more. Completed major requirements under the B.Sc. programme. Fulfilled 100 MCs or more. 5) Aims and Learning Outcomes An Honours level internship immerses and prepares chemistry major students with practical experience that differs in both form and content from the basic science research-based project offered in the final year project. Nevertheless, it is to be regarded as equivalent in modular credit to the Honours year research project (FYP, CM4199A), but is available to those students whose interests lie in a direction other than discipline-based research and specialization. The aims of this module are to: 1. Provide students with greater flexibility in their undergraduate education by allowing them to initiate and engage in a full-time, credit-earning and graded internship which deviates from the basic science research offered in the final year project; 2. Provide students with the opportunity to self-source for and participate in a credit- earning, graded internship that serves as partial fulfilment to the Honours year requirements for the Chemistry Major; 3. Provide students not interested in obtaining necessarily any research experience with a head-start in their career search before graduation; 4. Incorporate more experiential learning within the chemistry major which better aligns with the University’s graduate experiential learning outcomes; 5. Ensure participating organisations/companies/institutions are better aware of NUS Chemistry major students and graduates, as well as to participate fully as our partners in cooperative education. Intended Learning Outcomes 1. Demonstrate a satisfactory ability to communicate rationally and logically, concisely, clearly and effectively the nature of the internship and the intern’s learning outcomes. 2. Discover and adopt the desired work attitudes, ethics, safety culture and professionalism through working interactions with supervisors, co-workers, clients Page 2 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 and other people related to the organisations and institutions where the internship is conducted. 3. Explain in detail some aspect of the chemistry learnt within the degree that is directly relevant to the internship. 4. Reflect on the skills learnt and their impacts on the intern’s personal and career development. 5. Reflect and improve upon the intern’s performance in the workplace. 6) Workload, Duration and Timeline Students embarking on CM4299 Final Year Internship (FYI) will commit 21-26 weeks (i.e. 5-6 months) of full-time work. In the academic record this is regarded as a module one regular semester in duration. Participating students are not permitted to read other modules in NUS within this period of commitment (including night classes) unless specifically granted by the Department of Chemistry on a case-by-case basis. Unless extenuating circumstances apply, additional leave, outside normal public holidays, is not expected to be taken. In general, the latest end date is the Friday of the first week of the examination period in the semester for which the module is registered so that the examination can be held on the Wednesday of week 2 of the examination period. The latest start date is 21 weeks prior to the latest end date. The latest self-sourced internship deadline is one week prior to the latest end date for the semester the student enrolls in level 4, or if the internship is to be taken in the semester after the semester they enroll in level 4, then the latest self-sourced internship deadline will be the first day of the teaching semester for the semester the student enrolls in level 4. Table 6-1 Timeline for CM4299 in Semester 1 FOR CM4299 TO BE COMPLETED IN: SEMESTER 1 AY2019/2020 OFFICIAL SEMESTER WINDOW 12 August to 7 December 2019 MINIMUM DURATION 21 weeks LATEST START DATE 8 July 2019 EARLIEST END DATE 29 November 2019 REPORT & PORTFOLIO TO BE SUBMITTED BY (submitted during presentation) PRESENTATION SCHEDULED ON THE 4 December 2019 MODULE REGISTRATION AY2019/2020 Semester 1 GRADE ISSUED IN AY2019/2020 Semester 1 Table 6-2 Timeline for CM4299 in Semester 2 FOR CM4299 TO BE COMPLETED IN: SEMESTER 2 AY2018/2019 OFFICIAL SEMESTER WINDOW 13 January to 9 May 2019 DURATION 21 weeks LATEST START DATE 9 December 2019 EARLIEST END DATE 30 April 2020 REPORT & PORTFOLIO TO BE SUBMITTED BY (submitted during presentation) PRESENTATION SCHEDULED ON THE 6 May 2019 MODULE REGISTRATION AY2019/2020 Semester 2 GRADE ISSUED IN AY2019/2020 Semester 2 Page 3 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 7) Procedures A module briefing for CM4299 students will be held annually toward the end of January or early February. Third year students interested in seeking an internship will register their interest with a CM4299 module administrator. Within one – two weeks interested students will receive (a) a sample letter to be personalized and sent to prospective internship providers, (b) a list of internship providers that have taken our interns before, or have expressed interest in taking interns, (c) an Excel spreadsheet which must be filled in by the internship provider if the student receives an offer of an internship. Students need not seek internships from any of the companies listed in (b) above, but may seek internship elsewhere. It is imperative that students do not accept any offers of internships until they have been approved by the CM4299 coordinating committee. Once the module administrator has received the filled in Excel spreadsheet the internship will then be assessed and the internship provider contacted to determine whether they agree to our terms and conditions. The internship will then be either approved or rejected by the CM4299 coordinating committee. If approved, the student then may inform the internship provider that they accept the internship. If the student accepts the offered and approved internship then the student must inform the CM4299 module administrator of their decision. Internship Search and Registration All internships are self-sourced. Students seeking an FYI will thus experience the equivalent of a job search process. See the previous paragraph for additional details. CM4299 Staff Advisor A student need not search for a staff advisor for CM4299; this will be assigned for every approved FYI by the Coordinating Committee. Nonetheless, should there be a preferred staff member that a student wishes to engage as a CM4299 Staff Advisor, and an agreement is obtained, this can be made known to the CM4299 Coordinating Committee. The responsibility of the Staff Advisor is to ensure that the fortnightly log submissions are appropriate and read and that progress is satisfactory. The Staff Advisor will grade each log submission as described in section 8. Additionally, at around two months of the internship the Staff Advisor will visit the place of work and talk with the intern’s supervisor and the intern individually. The Staff Advisor will then fill in a pro forma report which can be found in Annex A. Of particular importance is that the Staff Advisor inspect the Reflective Journal when s/he visits the student. Appropriate advice/feedback will be given regarding what is observed in the journal. If necessary, students will be reminded of the consequences of not properly maintaining the Reflective Journal. Based on the findings of the Staff Advisor, a follow-up meeting may be necessary. This visit is required as part of our quality assurance of the internship and to determine if an appropriate working environment is provided to the intern. Additionally, any reservations the intern’s supervisor may have can be better appreciated. Internship Deliverables and Details Details of the internship and deliverables are required for each FYI and are to be submitted to the CM4299 Coordinating Committee for approval. All necessary details are to be provided an Excel spreadsheet described earlier in this section. Information required includes: Page 4 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Organisation / Company / Institution Supervisor and email address A title for the internship work Relevance/relationship of the FYI with regards to Chemistry FYI Aims/Objectives FYI Description FYI Deliverables Pre-internship Briefing Having secured an internship, all interns will be briefed on administrative matters, expectations (including our policy on taking leave) and lines of communication open to them prior to commencing the internship. In addition, clarification of the assessment will be provided to the students. The importance of appropriate Fortnightly Log Submissions (item A, section 8), the keeping of a Reflective Journal (section 8) and the focus of some aspect of the chemistry, to be submitted within the report (ILO3), will be emphasized. Not maintaining a Reflective Journal will result in an F GRADE being awarded for the internship, and not maintaining it properly will result in a D GRADE. These grades override all other assessment items. To further emphasize this point and to elicit an appropriate level of commitment from the prospective interns, an Internship Learning Contract (see below) must be signed by all students wishing to take this module. During the briefing students will also be made fully aware of the rubrics and how to appropriately make entries in the Fortnightly Log Submissions and Reflective Journal. Students will also be given examples as well as coached on what might be contained in the Portfolio (item E, section 8). Finally, students will be made aware of how it is possible to meet ILO 3, above, particularly if an internship is only loosely related to Chemistry. Regardless of whether the internship is laboratory based it is expected that within the report a detailed discussion of chemistry is conducted that will involve some degree of referral to either lecture notes, text books and/or library reference materials. The Internship Learning Contract The Internship Learning Contract to be signed by the interns commits them to having put in real effort to maximize their learning during the internship. This will occur by properly maintaining the Reflective Journal in order to provide evidence to be included in the portfolio when they specifically show how they have met ILOs 4 and 5. The Internship Learning Contract explicitly states that the students understand and accept that an F grade will be awarded for not maintaining a Reflective Journal, and a D grade if it is not done properly. A copy of the learning contract can be found in Annex H of this guide. CM4299 Examiners Two examiners will be chosen by the Coordinating Committee – one of which may, or may not, be the Staff Advisor. The examiners will assess items C through F found in the assessment components in section 8. Subject to the discretion of any examiner, any claim made by the students in the reflective essay (see item E in section 8) can be verified with the Intern’s Page 5 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 workplace supervisor. Students will be made aware of this. All verification requests must go through the Coordinating Committee. If it is felt necessary and after all assessment items have been submitted by the examiners, the Staff Advisor, together with the two Examiners may jointly fill in a pro forma report (Annex B) on the overall quality of the internship and the appropriateness of sending our students on a similar internship again with the same company/organization if necessary. Internship Quality Assurance In order to ensure that the quality of the internship is at a satisfactory standard and can be used in future internships a number of indicators are used. Initially, the Staff Advisor will monitor the fortnightly log submissions (item A in section 8). Additionally the Staff Advisor will visit the intern and supervisor and submit pro forma report on the internships progress (Annex A). The Internship Report (item D in section 8) will be assessed by the Examiners for the internship’s quality. The intern will be asked to provide their feedback on the internship, and whether or not they feel the internship should be offered to future students. Finally, after all assessment of the intern has been conducted, the Examiners and Staff Advisor may meet to decide on the overall quality of the internship. If required, they will be provided with any (optional) feedback the employer may have and the feedback from the intern. Collectively they may wish to fill in pro forma report (Annex B) to be submitted to the Coordinating Committee if they feel that the overall quality of the internship should be officially recorded. 8) Assessment Assessment Components: A. Fortnightly log submissions (5%) B. Performance assessment by supervisor (boss) at workplace (25%) C. Presentation (21%) D. Internship Report (18%) E. Portfolio (12%) F. Examiners Impression of Overall Student Learning (19%) Assessment by Intended Learning Outcomes: ILO1 Communication (15%) ILO2 Overall performance in the workplace (35%) ILO3 Explanation of an aspect of chemistry (28%) ILO4 Reflect on skills learnt and impact on personal and career development (9%) ILO5 Reflect and improve upon the intern’s performance in the workplace (13%) As a university our focus is, and always should be, on student learning, so half of the weightage in the assessment for this module is on ILO’s 3 – 5, and not simply just doing well at work or impressing the employer. Table 8-1 shows which intended learning outcomes (ILOs) are assessed by the assessment components, listed above. The amount by which each ILO contributes to the overall grade is also given. Of key importance in the student’s ability to demonstrate that they have met ILOs 4 and 5 is the Reflective Journal, which is described now. Page 6 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Table 8-1 Intended Learning Outcomes (ILOs) Assessed by Components Weight Logs Boss Present. Report Portfolio Impression ILO 1 15% 5% 5% 3% 2% (communicate) ILO 2 35% 25% 10%* (work place) ILO 3 28% 10% 15% 3% (chemistry) ILO 4 9% 2% 4% 3% (new skills) ILO 5 13% 4% 6% 3% (reflect & improve) TOTALS 100% 5% 25% 21% 18% 12% 19% * This mark is determined by the Chemistry Department Level IV Board of Examiners. See assessment item F below for details. The Reflective Journal (required for ILOs 4 and 5) This is a journal in which students record any incidents or thoughts that help them reflect on the ILOs 4 and 5. It is crucial that the students properly maintain this journal as it will facilitate and enable them to demonstrate that these ILOs have been met as well as how well they have been met. The reflective journal is NOT a diary of routine events and activities – no such entries should appear in the reflective journal. In addition, the reflective journal is not the fortnightly logs, but is an entirely separate document. The usefulness of the journal is that it will assist the student in (a) where they have gained new skills so that they may reflect upon the impacts of these skills on their personal and career development (ILO 4), and (b) where they have used professional judgment on past decisions and problem solving and assist them in reflecting upon those with a view toward personal improvement. Additionally, the journal would include considered approaches to be taken towards improvement and then the outcomes of having made the change. Such outcomes may include the recording of interactions and feedback from peers and/or supervisor (ILO 5). Due to the personal nature of this journal, it will not be submitted in its entirety for detailed examination as part of the portfolio. However, the journal must be produced at the presentation and inspected by the examiners to verify that students have, in fact, been keeping such a journal and it was properly maintained. Entries in the Reflective Journal serve as a source of evidence that ILOs 4 and 5 have been met. Students will be required to submit selected extracts of their own choosing from this journal as part of their portfolio in order to support the claims made in their portfolio on how well they have met ILOs 4 and 5. According to the pedagogical literature a Reflective Journal, if done properly, ensures that the students learn more during their workplace experience. Because of the reflective component of the assessment “…their learning experience was sharpened through the reflective writing. They were motivated to communicate more frequently with their supervisors and peers to critique their own practice and also the application of theory and practice.” Another study found that the journal provided “…a useful tool for transformative reflection, providing them Page 7 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 with opportunities to search for and express their learning in a personal way and to relate and apply their learning to their own” working situation1. Explain an Aspect of Chemistry (required for ILO 3) The final year internship is a capstone module, and as such students are required to demonstrate that they can integrate their chemistry knowledge, skills and concepts taught within their degree into the workplace. In order to satisfy this ILO students need to select some aspect of chemistry involved in their work and explain it as if they were teaching it to third year chemistry majors. Where relevant, references to lecture notes, text books and the scientific literature should be made. Students will be assessed based on their understanding of the material presented in the presentation and report. The rubrics for assessment can be found under the various assessment items. Details of Assessment Components A. Fortnightly log submissions (5%) This assessment item is used to assess ILO 1. It is also serves as part of the quality assurance of the internship itself and should be included in its entirety in an appendix of the Internship Report. A total of 10 - 13 work progress logs to be emailed to the Staff Advisor. Each log is submitted fortnightly and each successfully received log is graded as either unsatisfactory, satisfactory or good by the Staff Advisor. The rubric for the three grades can be found in Annex C. All progress logs are weighted equally. The fortnightly log should normally only consist of about a paragraph briefly stating what activities the student has performed at work over the previous fortnight. The student should also record in the log if, and how many, entries have been made in their Reflective Journal over the previous fortnight. B. Performance assessment by the supervisor at the workplace (25%) This assessment item contributes most of the weighting to ILO 2. An assessment on the work performance of the student will be carried out by the intern’s supervisor at the workplace at the end of the project. Supervisors will fill in the assessment, which the Coordinating Committee will translate into marks. The workplace performance assessment form can be found in Annex D. C. Presentation (21%) An individual presentation will be delivered by the student at the end of the internship to present their report and portfolio to the examiners. Each student is given a 30 min time slot in which 5 minutes is used to setup/pack up, 20 min used for the talk and 5 minutes for Q&A. The 20 min presentation should be broken down into the following topics: Spend about 3 minutes on a brief introduction highlighting the profile of the company/organization; Spend about 5 minutes giving a brief description of the job and responsibilities; Spend about 8 minutes explaining an aspect of the chemistry relevant to the internship (ILO 3). 1 Teaching for Quality Learning at University, 4th Ed., J. Biggs and C. Tang, Mc Graw Hill, Berkshire, 2011, ISBN 13:978-0-33-524275-7, page 262. Page 8 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 A brief 4 minute explanation of why each item in the portfolio was selected by the student to satisfy ILOs 4 and 5. The presentation is used to assess ILOs 1, 3 – 5 in the proportions found in Table 8-1. The rubric used in the assessment of the presentation can be found in Annex E. D. Internship Report (18%) (A template is available from the IVLE) A report is submitted simultaneously with the portfolio at the presentation. It is mostly assessed on how well the student is able to explain an aspect of chemistry relevant to their internship (ILO3). The report also helps establish how well the student is able to communicate the nature of their internship (ILO 1). The report will be made available to future students so that they may gain an indication of what to expect during an internship with the same company/organization doing the described work. The report may also serve as a useful reference and starting point/point of contact for the Chemistry Department should the Department wish to communicate with the host company/organization of the internship. Finally, the report also serves as one of the items used in the quality assurance of the internship itself. The Internship Report should consist of: 1. A profile of the company/organization in not more than about 400 - 500 words. 2. A description of the job and responsibilities in not more than about 1000 words. 3. An explanation of some aspect of chemistry relevant to their internship. The explanation should be pitched at a level 3 chemistry major. It should be detailed enough to “teach/educate” the reader about the selected chemistry topic, and be of a standard one would expect to find in an advanced (senior) chemistry text book. This section should not exceed 2500 words. 4. Appropriate citations. 5. Appendix containing all of the fortnightly log submissions. Graphics, tables, captions, section titles and headings, contents, appendix and references are not included in the word count. Students should avoid the use of jargon, abbreviations and acronyms unless they are fully explained within the report. The rubric for assessing the report can be found in Annex F. E. Portfolio (12%) (A template is available from the IVLE) The portfolio serves as the main assessment item for establishing how well the student met ILOs 4 and 5. It will consist of items judiciously selected by the student that clearly demonstrates how well they have met these ILOs. The student will need to be wisely selective because dumping in items that do not address the ILOs will not impress. There are three parts to the portfolio which are listed below: Page 9 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 1. A contents for the portfolio. 2. A reflective essay of not more than 1500 words. The reflective essay is the key component in the portfolio. It describes how each of the ILOs 4 and 5 have been met and provides an explanation for each of the pieces of evidence that were included in the portfolio. The essay should make it clear, by use of headings (see the template), where each of the ILOs 4 and 5 are addressed. 3. At least two extracts from the Reflective Journal should be used as evidence of meeting each of ILOs 4 and 5. Each extract from the Reflective Journal counts as one piece of evidence and needs to be cited in the reflective essay. Students may select any additional non-perishable pieces of evidence they wish to include in the portfolio. However, each piece of evidence selected requires an explanation and justification in the Reflective Essay, above, of why it was included. The rubric for assessing the report can be found in Annex G. The portfolio should not consist of more than 8 pieces of evidence. F. Examiner’s Impression of Overall Student Learning (19%) ILO 2: Workplace Performance (10%) By default, the mark upon 100 for this component is identical to the converted mark upon 100 given by the supervisor at the workplace (assessment item B above). However, in certain extreme cases supervisors may give unjustified very low or high marks to an intern or simply just inconsistent marks either internally, within their own marking, or externally compared to marks provided by other supervisors. The Chemistry Department level 4 board of examiners will review the marks given to all interns by workplace supervisors and any comments and justifications provided along with all other pertinent information and assign an appropriate mark to this component as is seen as fit and proper and consistent with all other workplace supervisor marks for the semester. ILOs 3 – 5: Student Learning (9%) Based on the presentation including the student’s answer to questions, report, portfolio and fortnightly log reports each examiner will provide a grade for overall student learning achieved during the internship. This holistic grade also allows for positive unintended learning outcomes from the internship. Additionally, it may be evident that students have learnt more than they expressed (or expressed poorly) in the above assessment items, so some opportunity is given here to better reflect the student’s overall learning experience. The rubric for this assessment item can be found in Annex I Page 10 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex A On-Site Evaluation Report by the Staff Advisor Student Intern Name Date of Visit Internship Site Company/Organization Address On-site Supervisor Nature of Internship Report on student’s internship experience Student’s general satisfaction with internship experience Is support and on-site supervision adequate? Yes No Comments Has substantial work or projects been assigned? Yes No Examples Is the Reflective Journal being maintained? Are the entries appropriate? Yes, and Yes. Yes, and No. No. Comments How are relations with fellow workers and superiors? Is general atmosphere at the workplace agreeable, friendly? Yes No Comments Further comments regarding student’s experience Page 11 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Report on site supervisor’s satisfaction with student Overall satisfaction with intern Work habits of the intern are satisfactory Yes No Comments Intern shows reasonable sense of responsibility/dependability Yes No Comments Intern applies himself/herself to developing skills in task performance Yes No Comments Attitudes of the intern are healthy and positive Yes No Comments Intern’s skills in human relations are satisfactory Yes No Comments Further comments regarding site supervisor’s satisfaction with student General remarks/observations Follow-up visit necessary? Yes No Page 12 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex B Internship Quality Assurance Report (optional) Evaluators Staff Advisor Examiner 1 Examiner 2 Internship Site Company/Organization Address On-site Supervisor Nature of Internship Based on the Fortnightly Log Submissions and earlier site visit, was the work the intern engaged in sufficient and appropriate for a graduate? If not, please comment Is the work described in the Internship Report consistent with the Fortnightly Log Submissions? If not, please comment Did the internship supervisor bring up any issues that may indicate that another internship with the same company/organization and supervisor may not be appropriate? If so, please comment What is your consensus assessment of the overall quality of the internship? Should the Coordinating Committee allow another internship with the same company/organization and supervisor? Page 13 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex C Fortnightly Log Submission Rubric Ideally a fortnightly log shouldn’t exceed more than a paragraph or two. Only a brief statement of each day’s work needs to be given. Note that the fortnightly long is not the Reflection Journal. Zero Unsatisfactory Satisfactory Good Submission missed Very little Sufficient As “satisfactory”, by more than a information information but it is also clear week. Contact the provided. Unable to provided to that a significant student and find out determine how two determine how the amount of effort why no submission weeks could last two weeks were went into writing was made. Remind possibly have been spent. the log with overall the student that the spent doing what details and duration log submissions was described. of what was done form part of the Contact the student provided. Delays assessment of the and inform them and difficulties module and that that they need to might also have they have received a give more details of been highlighted. zero for this what they have Brief reasons may submission. been doing. be given for the tasks performed. Page 14 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex D Workplace Performance Assessment Student Intern Name Company/Organization Address Internship Supervisor Supervisor Position/Title Supervisor Phone Number Supervisor Email Date of Evaluation The purpose of this assessment is to provide the Chemistry Department with a candid, objective assessment of the student intern on his/her internship experience. This evaluation form should be completed by the internship site supervisor or the individual who is most closely responsible for supervising the intern’s work assignments. The student’s grade is partially based on your evaluation of his/her performance on each of the internship dimensions identified below. Use the evaluation rubric to assess the student’s performance on each dimension by specifying a score based on the performance ratings and descriptors delineated in the rubric form. Candid and objective comments regarding the student’s performance are also very much appreciated. Please add your relevant comments in the space provided in the form, or on a separate sheet if the space provided is inadequate. Achievement of Objectives and Deliverables: The extent to which the student accomplishes objectives and deliverables of the internship agreement. Quality of Work: The degree to which the student’s work is thorough, accurate and completed in a timely manner. Ability to Learn: The extent to which the student asks relevant questions; seeks out additional information from appropriate sources; understands new concepts/ideas/work assignments; and is willing to make needed changes and improvements. Initiative and Creativity: The degree to which the student is self-motivated; seeks out challenges/more work; approaches and solves problems on his/her own; and develops innovative and creative ideas/solutions/options. Character Traits: The degree to which the student is reliable; follows instructions and appropriate procedures; is attentive to detail; and requires supervision. Page 15 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Attendance and Punctuality: The degree to which the student reports to work as scheduled and on-time. Organizational Fit: The extent to which the student understands and supports the organization’s mission, vision, and goals; adapts to organizational norms, expectations, and culture; and functions within appropriate authority and decision-making channels. Response to Supervision: The degree to which the student seeks supervision when necessary; is receptive to constructive criticism and advise from his/her supervisor; implements suggestions from his/her supervisor; and is willing to explore personal strengths and areas for improvement. Supervisor Evaluation of Internship – Grading Rubric Performance Rating Evaluation Needs Improvement Meets Expectations Excellent Score Dimensions 1 2 3 4 5 6 Internship Evaluation Dimensions – Grading Criteria Accomplished few if any objectives Accomplished most objectives as Met or exceeded all objectives as Achievement of as specified in the internship specified in the internship specified in the internship Objectives and agreement agreement agreement Deliverables Comments: Work was done in a careless With a few minor exceptions, Thoroughly and accurately manner and was of erratic quality; adequately performed most work performed all work work assignments were usually late requirements; most work requirements; submitted all work Quality of Work and required review; made assignments submitted in a timely assignments on time; made few if numerous errors manner; made occasional errors any errors Comments: Asked few if any questions and In most cases, asked relevant Consistently asked relevant rarely sought out additional questions and sought out questions and sought out information from appropriate additional information from additional information from sources; was unable or slow to appropriate sources; exhibited appropriate sources; very quickly understand new concepts, ideas, acceptable understanding of new understood new concepts, ideas Ability to Learn and work assignments; was unable concepts, ideas, and work and work assignments; was or willing to recognize mistakes assignments; was usually willing to always willing to take and was not receptive to making take responsibility for mistakes and responsibility for mistakes and to needed changes and to make needed changes and make needed changes and improvements improvements improvements Comments: Had little observable drive and Worked without extensive Was a self-starter; consistently required close supervision; showed supervision; in some cases, found sought new challenges and asked little if any interest in meeting problems to solve and sometimes for additional work assignments; standards; did not seek out asked for additional work regularly approached and solved Initiative and additional work and frequently assignments; normally set his/her problems independently; Creativity procrastinated in completing own goals and, in a few cases, tried frequently proposed innovative assignments; suggested no new to exceed requirements; offered and creative ideas, solutions, ideas or options some creative ideas and/or options Comments: Was insecure and timid, and/or Except in a few minor instances, Demonstrated an exceptionally regularly exhibited a negative demonstrated a confident and confident and positive attitude; attitude; was dishonest and/or positive attitude; regularly consistently exhibited honesty showed a lack of integrity on exhibited honesty and integrity in and integrity in the workplace; several occasions; was unable to the workplace; was usually aware was keenly aware of and deeply Character Traits recognize and/or was insensitive to of and sensitive to ethical and sensitive to ethical and diversity ethical and diversity issues; diversity issues on the job; issues on the job; always displayed significant lapses in normally behaved in an ethical and behaved in an ethical and ethical and professional behavior professional manner professional manner Comments: Page 16 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Supervisor Evaluation of Internship – Grading Rubric Performance Rating Evaluation Needs Improvement Meets Expectations Excellent Score Dimensions 1 2 3 4 5 6 Internship Evaluation Dimensions – Grading Criteria Was generally unreliable in Was generally reliable in Was consistently reliable in completing work assignments; did completing tasks; normally completing work assignments; not follow instructions and followed instructions and always followed instructions and procedures promptly or accurately; procedures; was usually attentive procedures well; was careful and Dependability was careless, and work needed to detail, but work had to be extremely attentive to detail; constant follow-up; required close reviewed occasionally; functioned required little or minimum supervision with only moderate supervision supervision Comments: Was never absent and almost always on time; or usually reported Always reported to work as Was absent excessively and/or was to work as scheduled, but was Attendance and scheduled with no absences, and almost always late for work always on time; or usually reported Punctuality was always on-time to work as scheduled and was almost always on-time Comments: Was unwilling or unable to Completely understood and fully Adequately understood and understand and support the supported the organization’s supported the organization’s organization’s mission, vision, and mission, vision, and goals; readily mission, vision, and goals; goals; exhibited difficulty in and successfully adapted to satisfactorily adapted to Organizational adapting to organizational norms, organizational norms, organizational norms, expectations, Fit expectations, and culture; expectations, and culture; and culture; generally functioned frequently seemed to disregard consistently functioned within within appropriate authority and appropriate authority and appropriate authority and decision-making channels decision-making channels decision-making channels Comments: Rarely sought supervision when On occasion, sought supervision Actively sought supervision when necessary; was unwilling to accept when necessary; was generally necessary; was always receptive constructive criticism and advice; receptive to constructive criticism to constructive criticism and seldom if ever implemented and advice; implemented advice; successfully implemented Response to supervisor suggestions; was usually supervisor suggestions in most supervisor suggestions when Supervision unwilling to explore personal cases; was usually willing to explore offered; was always willing to strengths and areas for personal strengths and areas for explore personal strengths and improvement improvement areas for improvement Comments: In addition, we would also very much appreciate your assistance in evaluating the extent to which the student intern has performed the skills and abilities listed below which should have been acquired during the course of their degree. For each of the skills and abilities identified below and based on the student’s performance in the internship, please use the evaluation rubric to assess the extent to which the student demonstrated their competence by specifying a score based on the performance ratings and descriptors delineated in the rubric form. Candid and objective comments regarding the student’s performance are also very much appreciated. Please add your relevant comments in the space provided in the form, or on a separate sheet if the space provided is inadequate. Technical Skills: Students will be able to employ appropriate quantitative methods and use relevant information technology in support of the organizations objectives and deliverables. Such methods, Page 17 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 knowledge and skills are what you would expect either a Chemistry Major to possess, a Science Major to possess of a Degree holder to possess. Written Communication Skills: Students will be able to construct coherent written forms of communication. Oral Communication Skills: Students will be able to compose and present effective oral forms of communication. Analytical/Critical Thinking Skills: Students will be able to demonstrate analytical and critical-thinking skills in the context of organizational decision making. Leadership Abilities: Students will be able to demonstrate effective leadership abilities for the purpose of organizational growth and change. Interpersonal and Teamwork Skills: Students will be able to demonstrate effective interpersonal skills and the ability to work successfully in teams of diverse composition. Supervisor Evaluation of Internship – Degree-Level Assessment Rubric Performance Rating Evaluation Beginning Competent Accomplished Score Dimensions 1 2 3 4 5 6 Degree Evaluation – Degree-Level Assessment Criteria Had difficulty in understanding and Satisfactorily employed Effectively employed quantitative applying quantitative methods quantitative methods appropriate methods appropriate to the job; appropriate to the job; exhibited to the job; in most cases, successfully and proficiently limited facility with relevant adequately utilized relevant utilized relevant information information technology, including information technology, including technology, including word Technical Skills word processing, spreadsheet, and word processing, spreadsheet, and processing, spreadsheet, and presentation software, in the presentation software, in the presentation software, in the development of work products and development of work products and development of work products the completion of work the completion of work and the completion of work assignments assignments assignments Comments: Written work products displayed Written work products were Written work products exhibited inadequate organization and/or effectively organized and satisfactory organization and development making the work developed and were easily development; written work difficult to follow; the written work understood; readability of products were readable and easy products exhibited multiple errors written work products was to follow with only a few lapses; Written in grammar, sentence structure, enhanced by facility in language used good language conventions Communication and/or spelling; unacceptable use, excellent mechanics, and and mechanics with a few minor Skills writing skills (e.g., weaknesses in syntactic variety; used language errors in spelling, grammar, language facility and mechanics) conventions effectively (e.g., sentence structure, and/or hindered readability and spelling, punctuation, sentence punctuation; written work products contributed to ineffective work structure, paragraphing, met expectations in this area products grammar, etc.) Comments: Page 18 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Supervisor Evaluation of Internship – Degree-Level Assessment Rubric Performance Rating Evaluation Beginning Competent Accomplished Score Dimensions 1 2 3 4 5 6 Degree Evaluation – Degree-Level Assessment Criteria Work assignments were Presentations could not be Work assignments were presented presented in a logical, interesting, understood because there was no in a sequence that the audience and effective sequence, which logical sequencing of information; could follow; graphics supported the audience could easily follow; intern used superfluous or no and were related to the work presentations used effective graphics; graphics did not support assignments; intern maintained eye graphics to explain and reinforce or relate to work assignments; contact with the audience with a the information presented; intern intern read most or all of the work few minor exceptions; intern read maintained eye contact with assignment information with little from notes on a few occasions; Oral audience, seldom returning to or no eye contact; intern intern used good voice dynamics Communication notes; intern spoke in a clear mumbled, incorrectly pronounced and clearly enunciated terms; Skills voice and used correct, precise terms, and/or spoke too quietly; intern was comfortable for the pronunciation of terms; presentations rambled, were most part and adequately presentations were thorough, unclear, and could not be followed answered questions; overall, the clear, compelling, informative, by the audience; intern lacked presentations were delivered in a and professionally delivered; confidence, was uncomfortable, satisfactory manner and met intern was confident, and could not answer basic expectations with respect to oral comfortable, and answered questions communication skills questions effectively Comments: Presented little if any analysis in Adequately assessed and Accurately and appropriately work assignments; rarely sought presented information from some evaluated and interpreted out additional information from sources and perspectives with only relevant information from a other sources and/or considered minor inconsistencies, variety of sources and differing perspectives; presented irrelevancies, or omissions; perspectives; developed and Analytical/ few solutions, alternatives, or satisfactorily outlined solutions, justified multiple solutions, Critical Thinking options to problems in work alternatives, or options for some alternatives, or options for a Skills assignments, or solutions, work assignment problems that variety of work assignment alternatives, or options were often were logical and consistent; in problems; solutions, alternatives, inaccurate, inconsistent, and/or most cases, developed solutions, or options were clear, coherent, not justified; ideas were presented alternatives, or options in a clear well supported, logically in a vague manner manner consistent, and complete Comments: Demonstrated proficiency on Displayed only a limited ability to Evidenced an ability to guide, each of the leadership guide, encourage, and motivate encourage, and motivate others dimensions listed under the others toward identified goals; toward identified goals; balanced ‘competent’ performance level, focused excessive attention to the the need for task accomplishment plus: listened actively, and task or to interpersonal relations in with the needs of work group acknowledged and built on work groups; asked for ideas, members; showed understanding others’ ideas; engaged all work Leadership suggestions, and opinions but, in and support of work group group members; kept work Abilities many cases, neglected to consider members; sought and respected groups on track as needed; them; on occasion, showed others’ opinions; sought agreement intervened when tasks were not favoritism to one or more work with and acceptance of ideas and moving toward goals; involved group members; rarely recognized, plans of action; provided work group members in setting encouraged, or involved work recognition of and encouragement challenging goals and planning group members to work group members for their accomplishment Comments: Page 19 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Overall Performance Evaluation of Student Intern Outstanding Very Good Satisfactory Marginal Unsatisfactory If a position were available within your company/organization, would you Yes No recommend this student for employment? Comment: Are there any other additional comments you wish to add regarding the student intern? Page 20 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex E Presentation Assessment Rubrics Performance Rating Evaluation Excellent Good Marginal Unsatisfactory Grade Dimension A+, A, A- B+, B, B- C+, C, D+ D, F, zero Holds attention of entire audience with Consistent use of Holds no eye contact the use of direct eye direct eye contact with with audience, as contact, seldom audience, but still Displays minimal eye entire report is read looking at notes, if at returns to notes contact with audience, from notes. Speaks in all. Speaks with occasionally. Speaks while reading mostly Delivery low volume and/ or fluctuation in volume with satisfactory from the notes. Speaks (ILO1) monotonous tone, and inflection to variation of volume in uneven volume with which causes audience maintain audience and inflection. little or no inflection. to disengage. interest and emphasize Coherent, Difficult to understand. Incoherent and key points. Coherent, understandable and unintelligible. understandable and logical. logical. A simple or freshman An advanced chemistry An advanced chemistry chemistry topic chosen topic chosen with a topic chosen with a Trivial chemistry is or an advanced one, very clear explanation plausible explanation poorly explained, or but with little of its relevance to the of its relevance to the little to no understanding. Gives a internship. internship. Is at ease understanding of plausible explanation Demonstrates full with answering most advanced chemistry is of its relevance to the knowledge of the questions, without demonstrated. Does internship. material by answering elaboration. Has not have grasp of Uncomfortable with Chemistry all examiner questions somewhat clear information and the material and is Explained with explanations and purpose and subject; cannot answer only able to answer (ILO3) elaboration. Provides some examples, facts, questions about only rudimentary clear purpose and illustrations; subject. Does not questions. Provides subject; pertinent reasonably clearly define subject weak examples, facts, examples, facts, understandable. Could and purpose. Could not illustrations; hard to illustrations; fully be part of a level 3 CM be part of a CM major understand. Could be understandable. major lecture, but lecture, as almost all of part of a CM major Clearly could be part of would need some the explanations are lecture, but would a level 3 CM major better explanations in simply wrong. need a lot better lecture. places. explanations in places. Unusual or unexpected The student clearly evidence is presented, presents evidence Evidence presented, not just extracts from supporting having met and it’s clear that it is, Evidence for the reflective journal. the ILO, but it does not yet the student is Meaningless or no ILO 4 (reflect It is obvious that appear to be unable to properly evidence presented. skills) significant time was particularly impactful convey how it supports spent reflecting on the or moderate too little the ILO. new skills and their effort was spent in personal impact. reflection. Unusual or unexpected evidence is presented, The student clearly not just extracts from presents evidence the reflective journal. supporting having met Evidence presented, It is obvious that the ILO, but the and it’s clear that it is, Evidence for significant time was improvement doesn’t yet the student is Meaningless or no ILO 5 (reflect spent reflecting on appear to be unable to properly evidence presented. & improve) issues with substantial particularly significant convey how it supports effort going into or moderate too little the ILO. making a real change effort was spent in resulting in significant reflection. improvement. Page 21 of 27
CM4299-GUIDELINES/2019-2020 Prepared by RYAN P. A. BETTENS (chmbrpa@nus.edu.sg) Version 2.0 Annex F Internship Report Assessment Rubrics Performance Rating Evaluation Excellent Good Marginal Unsatisfactory Grade Dimension A+, A, A- B+, B, B- C+, C, D+ D, F, zero All present, understandable and Most of the following Only one or two items meaningfully present in some form: present from Company presented: Company Company overview, overview, Not done, or not Company overview, audience/customers, audience/customers, understandable nearly Profile audience/customers, important statistics, important statistics, so. important statistics, financial information, financial information, financial information, competition. competition. competition No use of jargon, very brief yet concise very Perhaps a little use of Undefined jargon Description of clear and precisely defined jargon, but used; not exactly clear Incomprehensible, or Job and understandable exactly reasonably clear and what the job and nearly so. Responsibilities what the job and understandable. responsibilities were responsibilities were. As good, but No citations, when No citations, when throughout the report Citations present, there should be, but there should be, or Citations and citations are made in when there should be log submissions present and Log appropriate places, and log submissions present. Or citations inappropriately Submissions including references to present. present, but log formatted. Log log submissions. submissions missing. submissions missing. An advanced chemistry topic chosen with a plausible explanation An advanced chemistry of its relevance to the topic chosen with a internship. Has very clear explanation somewhat clear of its relevance to the purpose and subject; Material is plagiarized internship. some worked A simple or freshman (score 0). Demonstrates full examples, facts, chemistry topic chosen OR knowledge of the illustrations; or an advanced one, Trivial chemistry is material. Provides reasonably but with little poorly explained, or clear purpose and understandable. understanding. Gives a little to no subject; pertinent Perhaps some sample plausible explanation understanding of Chemistry worked examples, problems or exercises of its relevance to the advanced chemistry is Explained facts, illustrations; fully given, with almost all internship. Provides demonstrated. (ILO 3) understandable. correct solutions weak examples, facts, Chemistry doesn’t Additionally some intended to test the illustrations; hard to make sense. nontrivial sample reader if they have understand. Might be Explanations, concepts problems or exercises understood the part of a CM major and knowledge is often given, with correct material. The problems textbook, but would wrong. Could not be solutions intended to or exercises may not need a lot better part of a CM major test the reader if they be quite relevant or explanations in places. textbook at any level. have understood the perhaps too simple. material. Clearly could Could be part of a level be part of a level 3 CM 3 CM major lecture, major textbook. but would need some better explanations and corrections in places. Page 22 of 27
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