Clinical Pharmacist Competencies
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Clinical Pharmacist Competencies American College of Clinical Pharmacy John M. Burke, Pharm.D., FCCP, William A. Miller, Pharm.D., FCCP, Anne P. Spencer, Pharm.D., Christopher W. Crank, Pharm.D., Laura Adkins, Pharm.D., Karen E. Bertch, Pharm.D., FCCP, Dominic P. Ragucci, Pharm.D., William E. Smith, Pharm.D., Ph.D., and Amy W. Valley, Pharm.D. Key Words: American College of Clinical Pharmacy, ACCP, clinical pharmacist, competencies. (Pharmacotherapy 2008;28(6):806–815) The American College of Clinical Pharmacy Advancement of Pharmaceutical Education (ACCP) strategic plan summarizes its core (CAPE) Education Outcomes, the American ideology, envisioned future, core purpose and Society of Health-System Pharmacists (ASHP) mission, and critical issues for the organization and ACCP joint statement on learning objectives and the profession.1 A longstanding critical issue for residency training in pharmacotherapy, and of the college’s plan is how ACCP can contribute the Board of Pharmaceutical Specialties content to ensuring an appropriately educated and skilled outline for the Pharmacotherapy Specialty clinical pharmacy workforce. Toward that end, Certification examination. 3–10 Consensus the college sought to publish a definition of competencies of a clinical pharmacist were clinical pharmacy and establish the competencies identified. Draft competencies and associated of a clinical pharmacist. Coincident with the content knowledge components were then development of its definition of clinical prepared for review by the ACCP Board of Regents. pharmacy,2 the ACCP Board of Regents charged a After extensive deliberations, the authors task force to develop a complete set of competency identified key differences between the competencies statements for the clinical pharmacist. These of a clinical pharmacist and today’s pharmacy statements were to be assessable and able to serve generalist. as a foundation for the development of future clinical pharmacist assessment tools. Background In developing the competency statements for this paper, the authors reviewed a number of The ACCP’s vision for the profession is that documents that addressed competencies within “pharmacists will be recognized and valued as the profession of pharmacy, including the the preeminent health care professionals Accreditation Council for Pharmacy Education responsible for the use of medicines in the (ACPE) Accreditation Standards for the Doctor of prevention and treatment of disease.” 1 The Pharmacy degree, the American Association of vision articulated by the Joint Commission of Colleges of Pharmacy (AACP) Center for the Pharmacy Practitioners also calls for future This document was written by the ACCP Task Force on pharmacists to be responsible for rational Clinical Pharmacist Competencies: John M. Burke, medication use.11, 12 Today, few pharmacists are Pharm.D., FCCP, BCPS, Chair; William A. Miller, Pharm.D., viewed by the public, government, payers of FCCP; Anne P. Spencer, Pharm.D., BCPS; Christopher W. health care, physicians, nurses and other health Crank, Pharm.D., BCPS; Laura Adkins, Pharm.D., BCPS; Karen E. Bertch, Pharm.D., FCCP; Dominic P. Ragucci, professionals, or patients as the preeminent Pharm.D., BCPS; William E. Smith, Pharm.D.; and Amy W. health care professionals responsible for the use Valley, Pharm.D., BCOP. Approved by the American College of medicines in the prevention and treatment of of Clinical Pharmacy Board of Regents on January 25, 2006. disease or rational medication use. However, the Address reprint requests to the American College of Clinical Pharmacy, 13000 West 87th Street Parkway, Suite profession has reason for optimism because a 100, Lenexa, KS 66215-4530; e-mail: accp@accp.com, or growing number of clinical pharmacists and download from http://www.accp.com. clinical pharmacy specialists practicing in a
CLINICAL PHARMACIST COMPETENCIES ACCP 807 variety of institutional and ambulatory care competencies of today’s pharmacy graduates settings are viewed by other health professionals upon entry into the profession, the authors as essential to ensuring rational medication use. reached the following conclusions: To achieve the ACCP’s vision, the profession 1. Competency lists and statements by each must ensure that there will be an adequate supply organization are similar. All of the statements are of appropriately educated and skilled clinical aimed at producing graduates of Pharm.D. or pharmacists practicing as both clinical pharmacy residency programs who can independently generalists and specialists. 13 Among the provide patient care and manage pharmacotherapy. strategies that will help address this issue is to 2. There are different competence levels that clearly define and promote the core competencies reflect the amount of experience that a of a clinical pharmacy practitioner. Hence, the pharmacy graduate has obtained in a doctor of ACCP sought to publish a definition of clinical pharmacy degree program or from completion pharmacy and the core competencies of a clinical of a PGY1 or PGY2 residency program. The pharmacist. PGY1 residency programs are, in most cases, The ACCP definition of clinical pharmacy aimed at producing pharmacy generalists. The states that “clinical pharmacy is that area of PGY2 programs are aimed at producing pharmacy concerned with the science and pharmacy specialists or pharmacists who practice of rational medication use.”2 The AACP, practice in well-differentiated areas of clinical through CAPE, has published educational pharmacy practice. outcomes to serve as a “target towards which the 3. A key factor in developing competence is the evolving pharmacy curriculum should be continual learning of new knowledge and the aimed.” 4 The ACPE doctor of pharmacy enhancement of critical thinking and problem- accreditation curricular standards state that solving skills through practice. Repetition is “graduates must possess the basic knowledge, essential in the development of practice skills, skills and abilities to practice pharmacy, and thus the average levels of performance of independently, at the time of graduation.”3 This doctor of pharmacy and residency program implies that pharmacy graduates upon entry to outcomes vary depending upon the amount of the profession are capable of independently patient care practice included in the program. providing pharmacotherapy to patients. The Upon entry into the profession, pharmacy ASHP postgraduate year one (PGY1) residency graduates are novices at managing pharmaco- standard states that a “first-year residency therapy. Entry-level pharmacy graduates program enhances general competencies in usually gain some clinical pharmacy practice managing medication-use systems and supports experience during their educational programs. optimal medication therapy outcomes for This experience prepares them for entry into patients with a broad range of disease states.”14 the profession, but not as fully competent The standard goes on to state that the purpose of clinical pharmacists.14, 15 Pharmacy graduates PGY1 residencies is to provide residents with are often able to competently perform basic “the opportunity to accelerate their growth clinical activities such as routine patient beyond entry-level professional competence in counseling, provision of drug information, and patient-centered care and in pharmacy opera- targeted drug monitoring, but are not competent tional services and to further the development of at providing more complex clinical services. leadership skills…PGY1 residents acquire Graduates of PGY1 residency programs are substantial knowledge required for skillful minimally competent to provide general problem solving, refine their problem-solving clinical services (e.g., patient counseling, strategies, strengthen their professional values routine drug monitoring) but often are not and attitudes, and advance the growth of their prepared to independently assume responsi- clinical judgment.” The postgraduate year two bility for the more complex decision making (PGY2) standard states that PGY2 programs involved in drug therapy selection and drug “increase the resident’s depth of knowledge, therapy management. The PGY2 programs skills, attitudes, and abilities to raise the allow residents to develop more in-depth resident’s level of expertise in medication therapy knowledge and skills by working in specialized management and clinical leadership” in a specific or differentiated areas of practice.15 Focusing and focused area of practice.15 After review of the on specific patient care populations (e.g., AACP, ACPE, and ASHP papers related to critical care, oncology, and pediatrics) allows pharmacy education and training, and the graduates of PGY2 programs to enter practice
808 PHARMACOTHERAPY Volume 28, Number 6, 2008 as entry-level clinical pharmacists. Through use. Although many pharmacists possess continued clinical and additional learning some clinical knowledge or skills and opportunities they become proficient clinicians perform some clinical functions or tasks, and eventually experts in a field of practice. In they must demonstrate comprehensive summary, clinical pharmacists develop clinical competence in order to be clinical proficiency through formal training and pharmacists. practice experience. • Clinical pharmacists spend the majority of 4. The term clinical pharmacist is used in many their time providing pharmacotherapy different contexts. Some pharmacy leaders independently or in collaboration with other view all of today’s pharmacists as clinical health care providers. Clinical pharmacists pharmacists. Although this viewpoint is must be engaged in the provision of patient consistent with the future vision for the care for a sustained period of time to profession, we find this to be an unrealistic become fully competent and proficient. assessment of today’s practitioners. Similarly, Although a number of pharmacists have some educators maintain that all graduates of been educated and trained in some aspects doctor of pharmacy programs are prepared to of clinical pharmacy, their current work be clinical pharmacists. We feel that this is not responsibilities may not be characterized as a realistic assessment of the outcomes of practicing clinical pharmacy because they today’s doctor of pharmacy programs. In are not fully engaged in providing direct addition, we agree with this future vision for patient care and do not provide complex, in- the profession but feel that future manpower depth clinical services. Functions associated needs will determine if today’s clinical with medication order fulfillment continue pharmacists actually become the pharmacy to prevent pharmacists from becoming fully generalists of the future.13 competent and proficient clinical pharmacists. 5. Reporting of the outcomes achieved by many There are a number of other barriers that doctor of pharmacy and residency programs is continue to prevent pharmacists from based predominantly on subjective data. practicing as clinical pharmacists, such as Current pharmacy licensure board examinations inadequate leadership and management, evaluate only minimal practice competency. failure to establish collaborative relation- Advancement of pharmacy education and ships with physicians and nurses, lack of residency training could be enhanced by reimbursement for clinical services, and educational research that focuses on objective provider status. Time in practice beyond measures of clinical performance. pharmacy education and training is required 6. A number of important qualities define the to allow one to gain experience with a wide clinical pharmacist.2, 11 Although a majority of range of medical problems and therapies, today’s pharmacists perform some clinical and to develop the necessary scope and functions as part of their practice, they are not depth of knowledge and clinical skills necessarily clinical pharmacists, just as all required to proficiently function as a clinical physicians who perform heart auscultations to pharmacist. assess cardiac disease are not cardiologists. • Clinical pharmacists have completed The authors conclude that the following key postgraduate residency training. Although qualities define the clinical pharmacist: there are excellent clinical pharmacists in • Clinical pharmacists have a broad scope and practice today who have not completed depth of pharmacotherapy knowledge and residency training, in most cases the pre- clinical skills. Knowledge is obtained and ferred method for acquiring the competencies clinical skills are developed through formal of a clinical pharmacist is through formal education and training programs, including residency training. This will become doctor of pharmacy degree and postgraduate increasingly important in the future. residency programs, lifelong learning, and Individuals who satisfactorily complete continuing professional development. PGY1 (and ideally PGY2) accredited Clinical pharmacist competence is achieved residencies that focus on clinical practice when one possesses the knowledge, skills, should have sufficient knowledge and and attitudes required to provide direct care practice experience to be competent clinical to patients and to ensure rational medication pharmacists with sound clinical judgment.
CLINICAL PHARMACIST COMPETENCIES ACCP 809 Although experience may be obtained Clinical Pharmacist Competencies outside of a structured residency program, Specific clinical pharmacist competencies are any experience deemed to be equivalent to summarized in Appendix 1.6, 8–10 The following residency training must allow for involve- sections describe each major competency area ment in the direct care of a sufficient and its respective rationale. We acknowledge number of patients over a period of time that some clinical pharmacists may function long enough to foster the development of primarily as researchers or administrators and clinical judgment. Without the necessary that these responsibilities may require a different level of judgment, practitioners are limited set of competencies. However, this paper focuses in their ability to make patient-specific only on those competencies required for clinical decisions and to know when a situation practice. extends beyond their limits of knowledge and expertise. • Clinical pharmacists maintain and further Clinical Problem Solving, Judgment, and develop competence through practice and Decision Making continued professional development. A combination of comprehensive therapeutic Although many pharmacists assume some knowledge, experience, problem-solving skills, direct patient-care responsibilities, they may and judgment is necessary in order to be a not have received comprehensive, systematic competent clinical pharmacist. Clinical problem clinical training. Achieving and maintaining solving and decision making are the processes by clinical competence is a responsibility of all which patient-specific data are collected, health care professionals. 16 Although interpreted, and analyzed; medical problems are pharmacists have been required to obtain assessed; current drug therapy is evaluated; and continuing education credit to maintain therapeutic plans are developed. These processes their licensure, the value of this method of are critical to optimizing medication therapy. education, which is often unfocused and Clinical pharmacists must be able to identify noncurricular, has been questioned. 16, 17 patient problems, implement and manage patient The specific needs of the clinical pharmacist pharmacotherapy, dispense and administer are often not addressed through these non- medications as needed, educate patients, monitor curricular programs. Hence, the profession drug therapy, and consult with other patient care is evaluating alternate approaches of providers to improve patient outcomes. continuing professional development to Although monitoring of therapy is often taught meet these needs.17, 18 as the final step in the patient care process, it If clinical pharmacists are to effectively must occur before, during, and after the start of evaluate their own abilities to carry out clinical drug therapy. To effectively monitor therapy, the responsibilities, they must have a defined list of clinical pharmacist must be able to collect and competencies against which they can measure interpret patient data from a variety of sources. performance. There are many competencies that Recognizing and identifying important apply to all pharmacists. However, this document information, and then interpreting and analyzing addresses those competencies that must be it in the context of complex clinical situations, achieved by a clinical pharmacist. require practice and repetition. Only after Establishing specific clinical pharmacist sufficient experience is acquired can a clinician competencies is important. First, they describe know which situation demands urgent attention the abilities necessary to practice as a clinical and which merely requires ongoing monitoring. pharmacist. Second, they can be used by Although students often associate monitoring practitioners to perform a self-assessment and with a list of specific parameters to follow in thereby determine what areas need to be patients who have particular medical problems or strengthened in order to enter clinical practice or who are receiving specific therapies, patient maintain clinical competence. Although these monitoring is actually much more complex. It is competencies will undoubtedly evolve over time, an active, ongoing process of patient assessment this paper describes the competencies of today’s that promotes changes in therapy in order to clinical pharmacist. Therefore, we provide below optimize therapeutic outcomes and avoid or a set of clinical pharmacist competencies for correct drug-related problems. Only after a contemporary clinical practice and a framework clinical pharmacist has cared for many patients in in which to apply them. a variety of situations will he or she be able to
810 PHARMACOTHERAPY Volume 28, Number 6, 2008 monitor patients efficiently and effectively. rejected when delivered by a pharmacy student Similarly, assessing medical problems is an or resident may be accepted when delivered by important clinical ability that must be developed an experienced clinician. Also, in communicating and practiced. Although pharmacists are not with patients, a monologue of detailed infor- responsible directly for establishing a patient’s mation can serve to confuse rather than educate. medical diagnosis, it is essential that the Assessment of a patient’s level of understanding, pharmacist be able to define patient-specific identification of issues important to the patient, problems and effectively evaluate current therapy and delivery of information and advice in an for those problems. Hence, clinical pharmacists understandable fashion are necessary. cannot focus only on medications, but must take Written communication is also important. One into account all patient-specific medical of the core tenets of clinical pharmacy is problems as well. assuming responsibility for patient care.2, 11 Like Designing and individualizing comprehensive other health care providers, it is the clinical drug therapy regimens also requires clinical pharmacist’s responsibility to document experience. Observing patient-specific responses medication reconciliation, clinical problem- to medications is critical to anticipating potential solving activities, therapeutic interventions, and outcomes of initiating and adjusting drug patient education activities in the medical record. therapy. Sound clinical judgment should be Although this may appear to be a relatively easy based on a combination of in-depth knowledge of task, experience is required to know what diseases, expertise in drug therapy, and practical information to include and how to communicate experience involving patients’ use of medications. it in a manner appropriate for the patient medical Collaborating with patients, caregivers, and record. As with verbal communication, practice other health professionals is another essential is required to become proficient at writing notes ability that deserves attention. Clinical in the medical record. pharmacists must be able to work with patients and other health care professionals to determine Medical Information Evaluation and which treatments will best meet the patient’s Management therapeutic needs. They must understand their roles, and the roles of collaborators, in the Providing quality patient care requires a clinical problem-solving process. knowledge base that is continuously expanding and being updated. A clinical pharmacist must be able to identify situations beyond his or her Communication and Education own expertise or that require new information to The ability to effectively communicate with reach a decision. This necessitates carefully and educate patients and health care profes- defining the question and using a variety of sionals is integral to ensuring optimal patient information sources to derive the answer. New outcomes. As with other abilities, communi- information is then incorporated into one’s cation is developed and refined throughout a existing knowledge base and integrated with pharmacist’s career. Communicating with prior clinical experiences to help develop sound patients and other health professionals about a clinical judgment. particular issue at the appropriate level of Of course, young clinicians, students, and complexity can be challenging, and pharmacists residents can sometimes become discouraged must be aware of barriers to effective communi- when they realize how much they do not know. cation. Because effective communication and However, recognizing the limits of one’s education are so fundamental to the provision of knowledge base is an important step in the patient care, it is imperative that these abilities be development of a mature clinician. Experience well developed. with a wide variety of information resources is The clinical pharmacist must identify those essential. The new clinician may rely heavily on issues that are particularly pertinent for patients a limited number of resources rather than and physicians to help optimize drug therapy. identifying the best sources of information for a Providing accurate information alone is not given question. Fortunately, this skill is readily sufficient. As with clinical problem solving, developed over time. experience and judgment are required to The clinical pharmacist must keep abreast of advocate for a needed intervention or change in current medical and therapeutic information. A therapy. The same recommendation that was strong foundational knowledge base must first be
CLINICAL PHARMACIST COMPETENCIES ACCP 811 developed so that new information can be readily those acquired in a doctor of pharmacy program combined with prior knowledge. Students and and require development during postgraduate trainees often lack the clinical experience training and practice. necessary to recognize new information that should be incorporated into their knowledge Therapeutic Knowledge base. Skills in interpreting and evaluating biomedical literature assist the clinical pharmacist Clinical pharmacists must possess a therapeutic in effectively integrating new information with knowledge base of sufficient breadth and depth prior knowledge. These skills, which are often to effectively promote rational medication use. discounted as unimportant by students and Appendix 1 includes a list of diseases and trainees, provide the basis not only for keeping pharmacotherapeutic principles intended to serve up with the literature but also for making as a guideline for the identification, assessment, evidence-based decisions. and development of clinical pharmacist compe- tencies. In general, to be considered a clinical pharmacist, one must be sufficiently knowl- Management of Patient Populations edgeable about the diseases and principles in this Many clinical pharmacists not only are list to effectively assess and treat these problems involved in providing care to individual patients, in the patient population one serves. It is but work within a health system or other important to emphasize that a clinical pharmacist organization to develop protocols and critical must be competent in the therapeutic manage- pathways that optimize the care of patient ment of the many disease states that may affect a populations. These efforts may include analyzing given patient, not simply those currently drug utilization evaluations, composing protocols identified as active problems. To optimize a for disease state management, and developing patient’s therapy, the clinical pharmacist must be organizational policies and procedures that able to identify and solve new problems as they improve patient care and resource utilization.9, 10 arise. For instance, the Institute of Medicine has Doctor of pharmacy degree programs provide highlighted the importance of identifying broad but relatively superficial coverage of processes within health systems that can disease states, pharmacotherapy, and general predispose to medication errors. 19, 20 Clinical therapeutic principles. The PGY1 residencies are pharmacists can apply their therapeutic structured to deepen one’s knowledge of many knowledge and clinical experience to identify disease states, provide a supervised environment and correct problems that contribute to adverse for the application of this knowledge, and events in patients. This may involve the promote the development of patient care skills collection and evaluation of information regarding and clinical judgment. Although preferred, a how a particular medication or class of medica- PGY1 residency is not the only way to develop tions is being used such that changes can be the required skills and knowledge to be a clinical implemented to improve care. Drug therapy pharmacist. However, the content and structure protocols can be developed to ensure the proper of a residency should serve as a model for use and monitoring of medications. A clinical individuals seeking to become clinical pharmacists pharmacist must possess sufficient experience but who are unable to pursue formal residency and clinical judgment in the care of individual training. patients to effectively contribute to this process. Although some clinical pharmacists may Clinical pharmacists routinely contribute to distinguish themselves by developing a the development and implementation of critical subspecialty area of expertise (e.g., cardiology, pathways. 9, 10 Because critical pathways are infectious diseases), the maintenance of a sound evidence based, the clinical pharmacist must be foundation of therapeutic knowledge over a wide able to recognize and interpret relevant range of topics is necessary to meet their profes- biomedical literature to formulate and justify sional demands. Other clinical pharmacists may valid drug therapy recommendations. Educating have a practice that focuses on a specific patient others about a critical pathway requires an in- population (e.g., pediatrics). A list of therapeutic depth understanding of the pathway, the knowledge areas with similar breadth and depth evidence on which it is based, and the clinical to that described in Appendix 1 could be implications for both health care professionals identified for those clinical pharmacists. and patients. These skills are clearly beyond Recognizing that such knowledge will grow and
812 PHARMACOTHERAPY Volume 28, Number 6, 2008 evolve with changes in medicine, the guiding outcomes 2004. Available from http://aacp.org/Docs/Main Navigation/Resources/6075_CAPE2004.pdf. Accessed October principle is that a clinical pharmacist who 10, 2007. possesses a sufficient breadth and depth of 5. American Society of Health-System Phar macists and therapeutic knowledge and experience is capable American College of Clinical Pharmacy. Supplemental standard and learning objectives for residency training in of comprehensively managing pharmacotherapy pharmacotherapy practice. Pharmacotherapy 1999;19(11): in the patient population he or she serves. If an 1336–48. individual’s knowledge is limited to a few 6. Board of Pharmaceutical Specialties. Content outline for pharmacotherapy specialty certification examination, January therapeutic classes of drugs, one’s experience and 2004. Available from http://www.bpsweb.org/pdfs/ CONTENT% clinical judgment will also be limited. This 20OUTLINE%20for%20the%20PHARMACOTHERAPY%20SPE paper’s goal is not to provide a definitive CIALTY%20CERTIFICATION%20EXAMINATION.pdf Accessed October 19, 2007. checklist of knowledge areas, but rather to 7. American College of Clinical Pharmacy. Template for the characterize the breadth of knowledge minimally evaluation of a clinical pharmacist. Pharmacotherapy required for clinical practice. 1993;13(6):661–7. 8. American Society of Health-System Pharmacists. ASHP guidelines on medication-use evaluation. Am J Health-Syst Conclusion Pharm 1996;53:1953–5. 9. American Society of Health-System Pharmacists. ASHP These competency statements represent a guidelines on the pharmacist’s role in the development, current assessment of the requisite knowledge implementation, and assessment of critical pathways. Am J Health-Syst Pharm 2004;61:939–45. and skills of an individual actively engaged in the 10. Dobesh PP, Bosso J, Wortman S, et al, for the American practice of clinical pharmacy. The knowledge College of Clinical Pharmacy. Critical pathways: the role of areas describe the breadth of knowledge pharmacy today and tomorrow. Pharmacotherapy 2006;26(9):1358–68. necessary for practitioners to provide appropriate 11. Maine LL. Viewpoints: the class of 2015. Am J Pharm Educ levels of care for patients. Changes and advances 2005;69(3):article 56. in medicine will require periodic reevaluation 12. Webb CE. The power of unified vision. ACCP Rep 2005; 24(4):2–3. and modification of therapeutic knowledge areas. 13. American College of Clinical Phar macy. A vision of Although there may be multiple paths for the pharmacy’s future roles, responsibilities, and manpower needs in the United States. Pharmacotherapy 2000;20(8):991–1020. development of clinical competence, further 14. American Society of Health-System Pharmacists. ASHP clarification of both the ideal career path and accreditation standard for postgraduate year one (PGY1) means to assess competence are needed. Then, pharmacy residency programs. Available from http://www. ashp.org/s_ashp/docs/files/RTP_PGY1AccredStandard.pdf. once a practitioner has developed these compe- Accessed October 19, 2007. tencies, methods and processes for self-assessment 15. American Society of Health-System Pharmacists. ASHP of clinical competence can be used to guide accreditation standard for postgraduate year two (PGY2) pharmacy residency programs. Available from http://www. continuous professional development. ashp.org/rtp/PDF/Postgraduate%20Year%20Two%20(PGY2).pdf. Accessed October 10, 2007. References 16. American Society of Hospital Pharmacy. ASHP statement on continuing education. Am J Hosp Pharm 1990;46:1855. 1. American College of Clinical Pharmacy. The strategic plan of 17. Rouse MJ. Continuing professional development in pharmacy. J the American College of Clinical Pharmacy. Available from Am Pharm Assoc 2004;44:517–20. http://www.accp.com/docs/ACCP_Strategic_Plan.pdf. Accessed 18. The Council on Credentialing in Pharmacy. Credentialing in October 10, 2007. pharmacy. Available from http://www.pharmacycredentialing. 2. American College of Clinical Pharmacy. The definition of org/ccp/Files/CCPWhitePaper2006.pdf. Accessed October 10, clinical pharmacy. Pharmacotherapy 2008;28(6):816–17. 2007. 3. Accreditation Council for Pharmacy Education. Accreditation 19. Institute of Medicine Committee on Quality of Health Care in standards and guidelines for the professional program in America. Crossing the quality chasm: a new health system for pharmacy leading to the doctor of pharmacy degree. Available the 21st century. Washington, DC: National Academy Press, from http://www.acpe-accredit.org/pdf/ACPE_Revised_ 2001. PharmD_Standards_Adopted_Jan152006.pdf. Accessed October 20. Kohn LT, Corrigan JM, Donaldson MS, eds. Institute of 10, 2007. Medicine. Committee on quality of health care in America. To 4. American Association of Colleges of Pharmacy. Center for the err is human: building a safer health system. Washington, DC: Advancement of Pharmaceutical Education: educational National Academy Press, 2000.
CLINICAL PHARMACIST COMPETENCIES ACCP 813 Appendix 1. Clinical Pharmacist Competencies Appendix 1. (continued) I. Clinical problem solving, judgment, and decision making II. Communication and education A. Monitor patients in the health care setting. A. Educate patients. 1. Collect patient-specific data to identify problems 1. Identify appropriate patient educational needs. and individualize care. 2. Recognize patient education barriers. 2. Perform relevant physical assessment. 3. Use appropriate educational methods to educate 3. Interview patient, family, and other health care patients regarding drug therapy. professionals to complement patient’s medical 4. Use language appropriate for the patient. history, medication therapy history, and review of 5. Assess patient’s level of knowledge and skill systems. acquisition. 4. Identify additional data needed. B. Educate other health care professionals. 5. Identify patient specific goals of therapy. 1. Identify the educational needs of health care 6. Prospectively develop a plan for ongoing evaluation professionals. of progression of disease, development of disease- 2. Establish rapport with other health care related complications, efficacy of drug therapy, and professionals. development of drug-related adverse effects. 3. Communicate recommendations or relevant B. Assess patient-specific medical problems. information to health care professionals in a 1. Organize, interpret, and analyze patient-specific data. manner appropriate to their training, skills, and 2. Synthesize patient data to form an assessment. needs. 3. Develop a comprehensive medical problem list. 4. Provide background information and primary 4. Assess the status, etiology, risk factors, and literature to health care professionals as needed. complications of the patient’s medical problems. C. Communicate effectively. 5. Prioritize medical problems based on urgency and 1. Effectively communicate at a level appropriate to severity. the audience. 6. Identify preventive and health maintenance issues. 2. Interpret verbal and nonverbal cues. 7. Persuasively communicate a justification for one’s 3. Use specific, clear, and appropriate terminology. assessment. 4. Maintain appropriate eye contact. C. Evaluate patient-specific drug therapy and therapeutic 5. Communicate in an organized, logical, and concise problems. manner. 1. Evaluate the appropriateness of drug therapy, 6. Display an appropriate level of confidence. including the choice of drug, and the dose, route, 7. Demonstrate tact. frequency, and duration of therapy. 8. Answer questions clearly and completely. 2. Evaluate the efficacy of current drug therapy. D. Document interventions in the patient medical record. 3. Identify potential or actual drug-induced adverse 1. Clearly document drug therapy reconciliation and effects. other patient-related interventions. 4. Identify potential or actual drug interactions. 2. Effectively communicate assessment, including 5. Identify contraindications to therapy. supporting subjective and objective data. 6. Identify untreated problems. 3. Effectively communicate the therapeutic plan. 7. Assess patient compliance and factors that may III.Medical information evaluation and management influence compliance. A. Demonstrate the motivation and commitment to D. Design a comprehensive drug therapy plan for patient- become a lifelong learner. specific problems. 1. Effectively self-assess knowledge and limitations. 1. Select nonpharmacologic therapeutic measures. 2. Define the question to be answered or problem to 2. Select optimal drug, dose, route, frequency, and be solved. duration of therapy. 3. Demonstrate habits of self-learning. 3. Select strategies for prevention of disease. B. Retrieve biomedical literature using appropriate search 4. Incorporate the significance of potential drug strategies. interactions and adverse effects into the C. Interpret biomedical literature with regard to study recommended plan. design, methodology, statistical analysis, significance 5. Persuasively justify recommendations based on of reported data, and conclusions. patient-specific pharmacologic, pharmacokinetic, D. Integrate data obtained from multiple sources to derive pharmacodynamic, pharmacogenomic, an overall conclusion or answer. pharmacoeconomic, ethical, legal, and evidence- based information. E. Collaborate with patients, caregivers, and other health care professionals. 1. Take responsibility for patient care duties. 2. Reliably complete tasks and assignments. 3. Manage time appropriately to be well prepared for clinical activities.
814 PHARMACOTHERAPY Volume 28, Number 6, 2008 Appendix 1. (continued) Appendix 1. (continued) IV.Management of patient populations 3. Dermatologic A. Patient safety and drug therapy evaluation6, 8 a. Acne 1. Collect data to characterize or identify health b. Urticaria system–related problems in providing optimal c. Psoriasis health care. d. Eczema 2. Interpret data to characterize health system–related 4. Endocrine problems. a. Diabetes mellitus 3. Design a plan to improve the delivery and quality of b. Hypothyroidism, hyperthyroidism pharmacotherapy. c. Adrenal disorders 4. Develop a justification for and garner support for d. Hormonal contraception implementation of the plan. 5. Gastrointestinal 5. Design measures to monitor the success of the plan a. Gastroesophageal reflux disease during and following implementation. b. Nausea and vomiting 6. Collaborate to implement the plan. c. Stress ulcer disease 7. Monitor the plan and implement appropriate d. Peptic ulcer disease modifications. e. Upper gastrointestinal hemorrhage 8. Educate appropriate audiences on results of health f. Hepatitis system–related pharmacotherapy problem g. Cirrhosis assessment and recommended solutions. h. Pancreatitis B. Critical pathways9, 10 i. Inflammatory bowel disease 1. Identify diagnoses, procedures, or drugs that j. Cholelithiasis involve high risk, high patient volume, high process k. Diarrhea and constipation variability, and/or high cost. 6. Genitourinary 2. Select a multidisciplinary health care team based on a. Prostate hypertrophy likelihood of involvement in the pathway. b. Urinary incontinence 3. Identify appropriate outcome measures based on 7. Hematologic review of the current medical literature and a. Anemias assessment of current processes. b. Clotting factor deficiencies 4. Document processes and outcomes for current c. Sickle cell disease practice and compare with current literature-based d. Disseminated intravascular coagulopathy standards (benchmarking). e. Thrombocytopenias 5. Elucidate discrepancies between current literature- 8. Immunologic based standards and current practice. a. Hypersensitivity reactions 6. Develop the pathway with clearly defined goals and b. Allergic rhinitis outcomes, patient education criteria, patient safety c. Organ transplantation documentation, and monitoring. d. Human immunodeficiency syndrome V. Therapeutic knowledge areas6 9. Infectious diseases A. Apply disease-oriented knowledge of the following a. Meningitis areas. b. Endocarditis 1. Anatomy, physiology, and pathophysiology c. Fungal infections 2. Epidemiology, etiology, risk factors, and signs and d. Gastrointestinal infection symptoms e. Intraabdominal infection 3. Natural course and prognosis f. Opportunistic infection 4. Laboratory and diagnostic test interpretation g. Osteomyelitis B. Demonstrate competence in the pharmacotherapy of h. Otitis media the following medical problems. i. Peritonitis 1. Bone and joint j. Pneumonia a. Degenerative joint disease k. Prostatitis b. Osteoporosis l. Septic arthritis c. Gout m. Sexually transmitted diseases 2. Cardiovascular n. Sinusitis a. Hypertension o. Skin and soft tissue infections b. Heart failure p. Surgical prophylaxis c. Coronary artery disease q. Tuberculosis d. Acute coronary syndromes r. Upper respiratory tract infections e. Atrial fibrillation s. Urinary tract infections f. Thromboembolic disorders t. Viral infections g. Dyslipidemias h. Cardiopulmonary resuscitation i. Peripheral arterial disease j. Shock (hypovolemic, cardiogenic, and septic) k. Stroke
CLINICAL PHARMACIST COMPETENCIES ACCP 815 Appendix 1. (continued) Appendix 1. (continued) 10.Neurologic C. Apply the following principles in the setting of each a. Epilepsy, status epilepticus disease state, patient population, and/or therapeutic b. Pain management category. c. Stroke 1. Pharmacokinetics d. Headache, migraine 2. Pharmacodynamics e. Peripheral neuropathy 3. Pharmacoeconomics f. Parkinson’s disease 4. Pharmacogenomics g. Dementia 5. Toxicology h. Delirium 6. Empiric antibiotic therapy 11.Oncologic 7. Health screening a. Melanoma 8. Health maintenance b. Breast cancer 9. Drug interactions (drug-disease, drug-drug, drug- c. Colorectal cancer laboratory, drug-nutrient) d. Leukemia 10.Nondrug therapies and nonprescription remedies e. Lung cancer 11.Herbal products f. Lymphoma 12.Immunizations g. Prostate cancer 13.Geriatric considerations 12.Psychiatric 14.Pediatric considerations a. Drug and alcohol abuse 15.Nutrition (enteral and parenteral) b. Anxiety disorders 16.Fluids, electrolytes, acid-base balance c. Attention-deficit–hyperactivity disorder d. Depressive disorders e. Schizophrenia f. Bipolar disorders 13.Pulmonary a. Asthma b. Chronic obstructive pulmonary disease c. Respiratory distress syndrome d. Respiratory failure e. Cystic fibrosis f. Pulmonary hypertension 14.Renal a. Acute renal failure b. Chronic renal failure c. Renal replacement therapies (hemodialysis, peritoneal dialysis, continuous renal replacement) d. Nephrolithiasis e. Glomerulonephritis f. Fluid and electrolyte disorders 15.Rheumatologic a. Polymyositis b. Scleroderma c. Systemic lupus erythematosus d. Sarcoidosis e. Rheumatoid arthritis
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