CLIMATE FINTECH RISE INSIGHTS REPORT - #HOMEOFFINTECH - RISE BY BARCLAYS
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Contents 4 The time is right for 24 The green consumer Climate FinTech hello 26 Q&A: The rise of the 6 Macro landscape green retail bank 31 Influencing green consumer 8 Enablers choices with behavioural economics 9 Data 34 ringing personalisation B 11 Policy to impact investing 12 Technology 38 Solving the pensions and environment conundrum 13 From enablers to opportunities 40 Ecosystem update 14 Alternative markets 42 From our Rise sites 16 oyalty peer-to-peer L energy trading 48 Programmes and Strategic Initiatives 18 Embedded carbon removal 50 Making an Unreasonable Impact 20 Sustainable foundations in the insurance market 52 Rise global network 3 / rise.barclays
The time is right for Climate FinTech Tackling climate change is an essential component of the global But how can FinTechs understand the real-world possibilities and turn ideas into sustainability agenda and one in which financial services can practical solutions? Collaboration with To find out more about Barclays’ commitment to a low-carbon economy, make an important contribution. business and technology teams in banks is a visit our website, where you can also great place to start. These teams have see our climate dashboard and learn experience with new patterns of spending, about BlueTrack™, our methodology The United Nations recognised this when We are also committed to helping finance saving and investing; and witness first-hand for measuring financed emissions. it created the Principles for Responsible a greener economy. By 2030, we aim to how attitudes towards money are changing. Banking, a framework to develop a more provide £100 billion of financing for green They are also engaged with the development To learn more about how to work with sustainable banking system. Many banks, activity that supports the low-carbon of green financial products; appreciate the enterprises on Climate FinTech including Barclays, have signed up to these transition, including for renewables, energy increased emphasis on sustainability in opportunities, attend one of Rise’s Principles, which seek to align industry efficiency and sustainable transport. This is capital markets; and understand how to put enterprise engagement workshops. practice with the vision set out by the UN's driven by innovative products from our new types of data to use. Sustainable Development Goals and by the Corporate and Investment Bank, including 2015 Paris Climate Agreement. things like green trade loans, green Based on what the Rise ecosystem has innovation loans, green deposits and green achieved through collaboration over the last It's our ambition for Barclays to be a net zero asset finance. Our retail bank, Barclays UK, is five years, I know that synergies exist Sasha Wiggins bank by 2050. We are already net zero for also helping small businesses to fund green between smaller, more agile FinTechs and Group Head of Public Policy our own operations, so our focus now is on energy and sustainability projects, and was the teams innovating in large financial and Corporate Responsibility, reducing the client emissions that we finance the first mainstream UK bank to launch a institutions. Working together is fruitful. It Barclays – so-called ‘financed emissions’. That starts green mortgage. allows both parties to discover new insights with aligning our financing with the goals of and drives greater, more rewarding the Paris Agreement, not just for lending but The FinTech sector has an important innovation. for our capital markets activity as well. contribution to make. I see significant opportunities for innovative, fast-growth Whatever your interest in Climate FinTech, To help us do that, we have developed a companies that are developing financial I encourage you to explore this report, learn methodology to measure our financed technology in supporting the transition. about how financial services are evolving emissions and track them over time against a Capital is increasingly being deployed into fast to support new low-carbon scenarios decreasing ‘carbon limit’. We have already the green economy with expectations of and industry enablers, and take part in the started work to track and reduce the investment returns driven by several factors, exciting innovations you’ll read about – or financed emissions of our clients in the including technological innovation and invent your own. energy and power sectors, and we are shifting consumer demand - two areas that committed to extending this approach to our FinTechs are disrupting. In addition, the entire client portfolio over time. As we collection and analysis of new types of progress, we will continue to work closely climate-related data will lead to exciting with clients to help them better understand value propositions in Climate FinTech. and manage their transition to the low- carbon economy. 4 / Rise FinTech Insights 5 / rise.barclays
Macro landscape Data, policy and technology are enabling startups across a range of sub-verticals. Take a look at a few of these startups in the macro Climate FinTech landscape. Carbon offsetting and sustainable Risk Data challenger banks management Policy ESG data and reporting Technology Impact investing Energy trading and marketplaces 6 / Rise FinTech Insights Source: CB Insights 7 / rise.barclays
Data Quantifying the impact of environmental, social and governance (ESG) initiatives started over 20 years ago, but in the last three years, climate change has accelerated the need for new data sources, improved analytics and better benchmarking. enablers Access to data mirrors the growth and Clarity evolution of Open Banking and Open Finance over the last decade. In the EU, Broadly speaking, environmental data the revised Payment Services Directive covers a company’s energy use, waste, (PSD2) required the UK’s nine biggest conservation efforts, and also environmental banks to release their data in a secure and risks and how these are being mitigated. standardised form. Open Finance extends “Broadly speaking” is key. Turning these this beyond access to banking data, and general terms into well-defined and clear includes other financial information such as measurements to obtain an accurate investments, liabilities, lending and payroll. representation of a company’s sustainable FinTechs have an opportunity to leverage impact isn’t simple. To take just one problem Three huge areas of change and this data to build use cases around that needs fixing, with the growing use of transparency and increased connectivity carbon markets, there is potential for double opportunity are enabling Climate and infrastructure in the sustainability space. counting in carbon offset issuance that must FinTech. New sources and ways of be avoided to maintain credibility. treating data combined with emergent According to the Energy and Climate Intelligence Unit, almost one sixth of global Without the appropriate data points, asset government policy are allowing GDP is now covered by net-zero emissions managers and investors are unable to easily compare companies. Take the analogy with FinTechs to harness technology that targets1. It’s no surprise that data is a key accounting. Investors wouldn’t consider enabler of this global change as nations, informs environmental standards and regions, cities, companies and individuals examining markets and comparing companies product design. We spoke to several measure how those targets are being met. without accounting standards for the data they’re using. But with ESG data, there is contributors to discuss how these But as so often with data, this raises no GAAP (generally accepted accounting questions. What exactly does it mean to be enablers support organisations' ESG sustainable, and which metrics should the principles). reporting problems, for investors’ industry use? Who sets the data standards? This lack of clarity extends to corporates sustainability insights and for And what technology will enable us to better who are relatively underserved, with few understand and project these metrics? accounting data requirements and standards. consumers’ growing adoption of Whether it's data in (data tracking and sustainable patterns of consumption. Although the standardisation of emissions recording) or data out environmental (as well as societal and (requirements around reporting), this governance) data has accelerated in the lack of clarity affects sustainability last few years, these questions aren’t always and net zero policies across easy to answer. Three things are currently corporations and their supply in short supply: clarity, more granular chains, an area that has been data and tools. particularly complex and undefined. 8 / Rise FinTech Insights 1. Energy and Climate Intelligence Unit 9 / rise.barclays
Policy As more data sources are defined and Tools 15 countries already have policies to achieve net zero by 2050, environmental data frameworks take shape, FinTechs have the opportunity to access have proposed it or are considering it. Investors and financial institutions need more granular transactional, expense, reporting tools to make sense of environmental accounting and investment data sets and data and to prepare submissions to regulators develop specific use cases and products to More than 1,000 businesses are working Should we anticipate a single, globally and other external bodies. The tools must accelerate innovation. with the Science Based Targets initiative recognised data standard? Probably not. allow users to easily align data and (SBTi) to reduce their emissions in line with Alternative frameworks may overlap and have frameworks, and identify meaning that steers climate science. And more than one third of commonalities but different standards will financial decision-making towards reduced More granular data environmental impacts and risk exposure. the FTSE 100 have joined the UN's Race to likely always exist. It's possible that de-facto Zero campaign. standards will emerge and be accepted, Finding, cleansing and comparing reliable especially in less regulated geographies, Collaborations with institutions are more based on the work of individual providers data is hard. Currently, it’s spread across National governments, and leading industry likely if FinTechs can show a unique who take the lead in developing data sources. many documents and websites, and not and academic groups are collaborating on approach to data and demonstrate how This means that the key to comparing green reported in a consistent way. What’s needed common standards and best practice around other companies won’t be able to clone it. investments in international markets will be to is the capability to assess how well companies disclosure scores, with the Task Force on FinTechs must clearly demonstrate how examine and understand the differences are doing against, say, the UN's broad Climate-related Financial Disclosures (TCFD) their data or tools bring new information to aligning change in regulation and policy. The between frameworks and, at a more granular financial inclusion or water usage goals, and decision makers that creates value, such Task Force, comprising 31 members from level, the factors used within frameworks. ways of making that assessment robust when as the eligibility of green products, or across the G20, aims to develop consistent That can be complex but FinTechs are helping reporting requirements and data standards improvements in alpha (a basic performance climate-related financial risk disclosures for address the problem. change. But right now, there are gaps in the indicator of a fund) or beta (the impact of a measurements and it’s difficult use by companies, banks and investors. fund's volatility on performance). to identify the data that describes how Collaboration is taking place partly because " One of the things that I get most companies' and customers' decisions affect the bottom line. Such measurement " FinTechs have the opportunity governments are involved in programmes like excited about when I deal with capabilities would really add value. to become the flag bearers for TCFD, but also because the explosion in global FinTech is that I don’t know what investing means investors and asset managers better ESG data." need to compare companies from country to they’re going to come up with." FinTechs’ ability to put blue-sky thinking to country. As the world’s most international practical use is allowing them to discover exchange2, London is leading best practice Mark Carney, new, granular data sources and metrics that Katherine Wilson, and, like other global financial hubs, is Secretary-General’s Special Envoy the traditional vendors are likely to have VC at Illuminate Financial promoting globally consistent disclosure for Climate Action and Finance, United Nations missed. Whether those discoveries amount standards for ESG. The EU, Canada, India, to 5% or 50% of the total meaningful data You don’t have to go it alone. Climate New Zealand and China are also developing required to accurately and reliably measure FinTechs are also adding value to well- A global initiative of interest to the FinTech taxonomies to define green business activities. environmental performance is difficult to established data vendors and other financial ecosystem is the Green Digital Finance say. One thing is certain. There’s a lot we service providers by delivering Alliance (GDFA), a partnership between Ant "Agreeing on policy details such as weightings don’t know so even if it’s 5%, the financial enhancements and add-ons to their product Financial, China’s leading online and mobile attributed to some variables, can be hard. For opportunity is enormous given the size of offerings, while also creating marketplaces financial services provider, and the UN example, some investors will overweight the market for data. that allow corporates to find a respective Environment Programme, the global nuclear power as a zero-carbon power source. offset partner based on specific environmental authority. GDFA promotes the Others will underweight it based on concerns sustainability mandates. development of current and emerging digital over its waste. Much research and consensus technologies to advance sustainable finance, are required to decide the point of balance. Or, and creates publications about specific in finance, the emissions impact of Bitcoin may technologies and the digital sustainable 2. London Stock Exchange Group be high now, but technology and investment landscape in individual countries4. 3. New York Times companies are actively seeking ways to make 10 / Rise FinTech Insights 4. Green Digital Finance Alliance its production greener3. 11 / rise.barclays
Technology From enablers to opportunities Any technology that opens new routes to customer The three enablers – data, policy and technology – engagement or removes friction for corporates has are supporting the development of products and services a place in new green finance products. demonstrating the best of FinTech innovation. Perhaps the technology that’s most relevant " Open Banking can track the Data providers like Net Purpose will begin and complex reporting journey. Nossa Data to Climate FinTech is blockchain. It’s a vital to quantify many of the aspects of company provides companies with a platform with enabler in tracking the highly connected carbon impact of transactions and behaviour which, until now, have sometimes simple ESG reporting templates, data world of carbon emissions and energy encourage lifestyle changes." been viewed as largely subjective and more collection, workflow optimisation, and consumption. It makes taking action of an afterthought4. Data points like this will robust peer and investor analytics. much simpler. Bruno Werneck de Almeida, Corporate and move from being alternative to conventional Business Development Lead, Plaid and any market participant not factoring Up until this point, action has been driven For example, blockchain allows smart energy them into their analysis may be putting by ‘pull factors’, particularly regulatory clarity distribution to take place, verifying how themselves at risk of mispricing assets. and policy, that are pulling corporations to act The convergence of blockchain, IoT and AI utility companies have redistributed their means that physical objects will be able to in more sustainable ways. However, we’re overproduction of energy. How else could capture, validate and report ‘impact’ data In the policy field, YvesBlue, for example, now seeing more ‘push factors’ led by that be done without connecting a myriad of that reflects the real-world effect the has created a platform for investors that increased engagement, profit motives and incompatible systems and verifying data at environment is having on them, or that pulls together the disparate and growing value-based signals that are pushing each connection? FinTechs are already they’re having on the environment. The data number of ESG data sources, and presents corporations and consumers towards involved in this world of smart energy. One can then be uploaded to storage devices a consolidated view of the impact sustainable products more organically. example is Dipole, the distributed energy where algorithms can analyse it, before it’s characteristics of the companies in a aggregator that's decarbonising the energy reported to distributed ledgers. portfolio. Investors can visualise this across There’s no doubt that further innovations sector, using blockchain, and the Internet of regulatory frameworks, compare and across financial markets and the consumer Things (IoT), to manage consumption and to prioritise scenarios, and then report back space will be demanded by consumers and IoT, 5G and AI will allow investors to track allow energy providers to trade electricity. to clients. clients, with Climate FinTech in a prime huge volumes of metrics on physical assets without human intervention and review the position to tackle the challenges. data against a chosen ESG taxonomy to Nossa Data, an alumnus of the 2021 New examine the assets’ environmental York Barclays Accelerator, powered by performance. Techstars is streamlining the ESG world for corporates, simplifying all parts of their long 12 / Rise FinTech Insights 4. Springer 13 / rise.barclays
New financial markets for environmental assets Technology has historically played a big The traditional insurance sector is innovating alternative part in the energy and environmental too through collaboration and adopting the sectors. Nowadays, with green finance latest tech to offer new insurance products fusing ‘digital’ with ‘sustainable’, tech that promote sustainable behaviour. innovations are more fundamental. The insurance market is also shifting For example, Patch is using the smart towards greater collaboration of big players markets application of APIs to help digital banks with smaller companies and use of the latest calculate carbon footprints and identify technologies. New ways of underwriting offset projects to programmatically and disruptive product offerings are remove carbon from their operations. becoming established. Power Ledger’s blockchain platform is Common to all of these scenarios is the being used to decentralise energy trading involvement of FinTechs, who continue to and provide trusted accounting and drive innovation in markets. settlement solutions in energy markets. The loyalty peer-to-peer programmes that enable this allow exciting new ways " Global ESG assets are on for brands to engage consumers while track to exceed $53 trillion also helping them meet their Can you really get beer in exchange for electricity? sustainability goals. by 2025." Yes. Are there tradable assets that truly reflect Asset managers and institutional investors Bloomberg Intelligence physical carbon allowances? Also yes. can now track and index carbon in their assets and portfolios, and remove ‘their’ FinTechs are involved in shaping new asset classes, CO2 from the atmosphere through and markets are adapting to the increasing sustainable operating practices. Investing in carbon has become easier, allowing popularity of green solutions. institutions to trade in green financial products that directly reflect the value of physical carbon allowances. 14 / Rise FinTech Insights 15 / rise.barclays
Loyalty peer-to-peer A case study: Energy beyond carbon, loyalty beyond air miles energy trading For any ESG manager, sourcing green Participants in the electricity exchange energy is a difficult balance to achieve. programme can log in at any time and find Blockchain is reducing costs, increasing trust between On one hand, companies need to procure out how much electricity they’ve produced electricity at an affordable rate. On the for the brewery and how much beer they’ve customers and brands, and decentralising energy trading. other, companies also need to make sure its accrued. And it's not long after they’ve credentials are solid enough for when the provided the electricity that a van pulls up media start scrutinising what they are outside to deliver their beer. Customers are increasingly scrutinising like Power Ledger’s blockchain platform, doing. This balance between perception, brands’ claims of sustainability. With allows all the participants in the CUB reality and the financing of green energy There are so many different ways to source energy, there’s a disconnect in public programme to do instantaneously what is has never been easy. energy, but when you drill down to it they perception between power sources, their quite an extensive and complex piece of all come with issues and complications. green credentials, and how they get traded accounting, without the aid of any bank or Carlton United Brewery (CUB) and Power CUB's energy exchange avoids these, and in highly complex often quite circuitous and ‘trusted party’. Ledger in Australia are trying a new option. has the added benefit of promoting brand abstract ways1. Brands can address this engagement. The brand gets to engage with issue by engaging in new ways that build This cost efficiency feature brought by After CUB was acquired in 2020, it set about their customers on a whole other level. They trust – like loyalty peer-to-peer (P2P) blockchain technology, combined with its helping to meet a sustainability goal of its can stop talking about being sustainable and programmes. intrinsic security (traditional systems are new owner, Asahi Beverages. That goal was just start demonstrating it by buying their more likely to get hacked or corrupted), to be powered entirely by 100% renewable customers’ solar energy. Loyalty P2P creates an increased and make blockchain key to decentralised energy energy by 2025, but balancing the cost of dynamic interaction with consumers by trading. The public likes the blockchain part electricity while also ensuring its green Sustainability goals met. turning a commodity (for example, energy) of it, almost like it’s become a brand in itself. credentials was difficult. Brand engagement increased. produced by them into a currency that can be exchanged for goods, services or individual recognition. "The brand can stop talking about Loyalty P2P energy trading provided a solution. It allows CUB’s customers to sign Dr Jemma Green being sustainable and just start up to a deal supplying the brewery with their Executive Chairman of Loyalty P2P energy trading turns the trust demonstrating it." excess rooftop solar electricity, in exchange Power Ledger challenge into an opportunity for brands by for beer. The programme involved Power using customers’ interest in sustainability Ledger’s blockchain-powered software jemmagreen Maybe the connection between CUB’s beer and getting them to do the work of a and solar electricity isn’t a particularly platform that facilitates the exchange of traditional energy provider. In the case of intuitive one. But it’s easy to imagine many energy at a decentralised scale. Carlton United Brewery (CUB, see the case other consumer goods and services brands study on the opposite page), the customer’s looking to loyalty P2P as a way to solve their acting as a solar farm and providing a energy procurement headaches in the future. significant proportion of the electricity the Telecoms, supermarkets, fashion, hospitality, brewery needs to make the beer. restaurants, food and beverages sectors are all now expressing an interest, but they will Like many really good ideas, you might ask need help to integrate sustainability into their why this hasn’t been done before. Part of the customer journeys using innovative products, answer is technology. Before the arrival of such as those provided by FinTechs. blockchain, the numerous small transactions between the various parties would collectively Thinking back to the 1990s, loyalty have been too expensive. Blockchain makes programmes were all predicated on air miles them economical. The accounting and and burning fossil fuel in a conspicuous way. settlement process, based on technology They’ve come a long way since then. 16 / Rise FinTech Insights 1. BBC 17 / rise.barclays
Embedded carbon removal Embedded carbon removal enables developers to build a whole new set of Climate FinTech products and features, fostering a more sustainable financial services industry. Now poised to be at the vanguard of emissions through nature-based solutions, embedding environmental sustainability such as reforestation, and leading-edge directly into digital products, a number of negative emissions technologies, such as FinTech startups have recently gone to direct air capture, biochar (charcoal Using Patch’s platform, businesses can: In digital banking, we expect to see a market with climate-focused products produced from biomass) and mineralisation growing number of applications providing across banking, wealth and infrastructure. processes. The science is clear that both •A chieve net zero goals (they remove users with the option to offset emissions for levers need to be pulled to reduce the as much carbon as they emit) or negative particular purchases – say a flight or petrol In a few years, a majority of FinTech impact of climate change. emissions goals (they remove more than – or offering carbon removal as a credit or applications will offer environmentally they emit) debit card reward type. Car insurance sustainable products in one way or another. Patch focuses on carbon removal, facilitating providers are exploring how they can let This shift to sustainability across industries negative emissions for businesses. The •E mbed carbon removal into their customers offset their driving emissions is imperative to address climate change, API-first platform makes it possible for products and services directly in a user portal. And all FinTech so the business opportunity to offer businesses to programmatically remove companies can offset operational emissions, sustainable products in the FinTech sphere carbon from a growing network of removal There are a number of FinTech use cases which they should also be working to reduce, is incredibly compelling. projects across the globe. APIs, or that are well suited for embedded carbon and position their brands and products as application programming interfaces, enable removal. Take cryptocurrency. Bitcoin environmentally sustainable. Studies show that 88% of consumers want software to communicate with each other, mining has come under heavy scrutiny for brands to help them live more sustainably1. and—in the case of API providers such as its carbon footprint, which is estimated at If you’re a FinTech company wanting to Products marketed as sustainable show Twilio, Plaid, and Patch—can serve as an nearly 37 megatons of CO2 annually3. This efficiently acquire and retain users and growth at over five times the rate of those external infrastructure layer upon which energy requirement means Tesla’s recent deliver sticky, engaging experiences, we that are not2. There’s clear evidence that developers can build products or features $1.5 billion investment in Bitcoin has an encourage you to explore climate-themed sustainability can improve employee within their applications. In the case of estimated carbon footprint equivalent to products and features. Some users won’t acquisition and retention, and increase Patch, developers are able to embed project the annual emissions of 1.8 million cars4. care. But for the 88% of those who do, workplace satisfaction and overall metadata into their digital experiences, Many potential Bitcoin buyers may be you’ll be offering a powerful combination productivity in the workplace. generate emissions estimates for certain put off by this negative environmental of financial services and environmental activities, and then programmatically order impact. We imagine a world in which responsibility. To balance carbon emissions budgets, there carbon removal from our network of projects crypto exchanges offer their users the are two primary levers businesses can pull. across the globe. option to offset the carbon footprint First, they can reduce the amount of carbon associated with their Bitcoin purchases. Brennan Spellacy they emit into the atmosphere using more CEO, Patch energy efficient business operations and renewable energy. Beyond that, businesses atch.io p can also opt to remove any unavoidable bspellacy @bspellacy_ 1. Forbes 2018 3. Digiconomist 18 / Rise FinTech Insights 2. Harvard Business Review 4. Cointelegraph 19 / rise.barclays
Sustainable foundations in the insurance market Investors, rating agencies, regulators and consumers are looking for insurers to intensify their efforts in sustainability. This is backed up by a 2020 survey1, finding Sustainable insurance products that only 14% of the insurance sector Underwriting regarded ESG factors to be extremely Recognising the importance of engineering Climate change is often described as having important in the underwriting process (and behavioural change in customers, many three types of risk2: 10% viewed them as unimportant), indicating insurers are expanding beyond traditional that some insurers are still adapting to the risk transfer activities into risk mitigation ever-changing ESG landscape. • Physical: the risk resulting directly from to develop engagement strategies that extreme climate-related events shift customer behaviour in a more Nonetheless, industry leaders no longer sustainable direction. view ESG defensively and instead see its • Transition: the risk resulting from policies opportunities. The industry is reacting and regulation aimed at decarbonizing A new impetus in the industry, 'impact with better climate-risk modelling and it economies alignment', aims to prevent unwanted events increasingly recognises its part in promoting and instead promote positive environment • Liability: the risk resulting from clients climate resilience, with larger insurers outcomes. This makes perfect ecological suffering a loss resulting from a physical or increasingly using tools like risk dashboards, and economic sense, as insurers are transition risk (for example, if an investor risk capital allocation and limit consumption increasingly aware of the ESG underwriting claims against a business that makes a loss reports to understand early-warning indicators dividend in a growing market that leads the due to a climate-related event) of breaking climate risks and the impacts on way in driving a low carbon economy. In capital allocation. expectation of a rise in demand, insurers are Uniquely, insurers are susceptible to all three risk types and are taking steps to address them. already innovating with new types of cover The industry leaders now also conduct their for climate-related risks. own organisation-wide stress tests and include climate risk assessments more consistently in The emergence of new hazards has required For consumers, the innovation has mainly their broader enterprise risk management new underwriting solutions and new centred on buildings insurance and motor (ERM) framework. These activities help in products. Today’s challenge for many insurance. In the latter class, many providers assessing capital and liquidity implications and insurers is that traditional models are offer discounts for low emission vehicles. But in identifying and correlating impacts across relatively simple – they merely reflect the now, depending on your location, you can different lines of business and investments. experiences of past losses and don’t also get limited mileage motor cover, with adequately predict the future. With climate gradual discounts depending on the Regulators are increasingly mandating change, those models become less useful. distances covered. Research has shown that disclosure and stress-testing, and bodies like New thinking is required in managing such packages encourage customers to use the International Association of Insurance portfolios, but the compounding nature their vehicles less, leading both to reduced Supervisors (IAIS) are working to share best of climate losses adds complexity. greenhouse gas emissions and claims. In practice on ESG regulation within the sector. another green scenario, in France you can Ratings agencies too are increasing pressure get covered if you hire a small urban, on insurers to take into account growing low-emissions vehicle during the week and vulnerabilities to future payouts by the sector. a large family car over the weekend or for 1. AM Best 20 / Rise FinTech Insights 2. Deloitte 21 / rise.barclays
holidays, thereby reducing overall emissions Innovation and collaboration Other InsurTechs are enabling on-demand without the need to purchase two cars. insurance for micro-events (like borrowing 2020 was a difficult year for the insurance your neighbour’s car) as well as peer-to- For companies, new and sustainable peer insurance (when individuals pool industry, but it saw extraordinary digital insurance includes pollution liability insurance, a premium). transformation as the pandemic forced warranty insurance (to increase confidence in incumbents to explore digital distribution the long-term performance and financial It’s becoming more common for incumbents channels, enhance back-office capabilities attractiveness of photovoltaic products like to partner with InsurTech companies in an and leverage analytics in new ways. The solar panels), environmental liability insurance effort to enhance the customer experience, demand for digital solutions continues to (for damage to the environment caused by up-sell and cross-sell, generate cost increase across the value chain, from quote companies’ operations), crop insurance and efficiencies and explore new markets. As issuance to claim settlement. flood insurance. with FinTechs and banking, incumbents in New platforms, like Pega, and cloud insurance often face barriers to innovation With global renewable energy capacities set solutions are driving operational efficiency, due to legacy technology, and InsurTechs to more than triple by 2050, the renewables but InsurTech companies really bring their lack the experience operating in one of the sector is growing. Energy producers will prowess in designing simple customer oldest financial insurance markets. increasingly need insurance for new energy experiences and, perhaps most importantly, Collaboration, where both companies form installations. Accordingly, risk consulting and analytics with cutting-edge products such a strong relationship and learn from each risk service solutions supporting those sites as ultra-customised policies and using new other, is key to disruption in the industry. and their underlying technologies will also be required. streams of data from internet-enabled devices to dynamically price premiums New approaches to close protection gaps according to observed behaviour. This drive have inspired new thinking on sustainable in precision allows products to be priced Cedric Leung insurance. For example, Allianz proposes more competitively. Financial Institutions Group, that the insurance sector can support clients’ Barclays International transition journey by offering3: Some InsurTech companies are also cedric-leung-04861577 experimenting with AI to automate the • Policies that support upgrades to eco- tasks of brokers and find the right mix of labelled appliances, and that encourage policies to complete an individual’s people to repair rather than replace products coverage. An example of what’s possible is Lemonade4, the US-based insurer, • Insurance solutions for car-sharing and disrupting the buildings insurance model the transition to electric vehicles, including with AI and behavioural economics to vehicle batteries and energy infrastructure evolve traditional insurance. This is unusual in the highly specialist industry with its • Support as a mediator, service provider high barrier to entry (due to regulation and risk bearer to help accelerate the and capital requirement), and other take-up of energy efficiency measures solutions are likely to follow. in real estate properties If impact alignment succeeds globally, a fraction of the industry’s capital could make a substantial impact on global sustainability. 22 / Rise FinTech Insights 3. Allianz 4. Forbes 23 / rise.barclays
Empowering consumers to make green decisions FinTechs are seeking to innovate and OpenInvest uses technology to mainstream green empower individuals to turn climate socially responsible investing, as individuals the thinking into climate action. seek an ethical way to invest. Transactions are a rich data source. They Perhaps nothing typifies an individual’s can broaden the understanding of how long-term commitment to the planet like consumption affects the climate. And an ‘ethical’ pension. As more of us grow our personal finance management tools – pension pots with the environment in mind, consumer standalone or built into a bank’s or utility Cushon is giving people a more active say provider’s app – can use the data to tell users in how pension investments are made. that they’re purchasing a lot of fossil fuels, analyse their use and provide ways to soften the environmental hit. " Highly empowered consumers seek and champion brands that In the US, companies like Aspiration have commit to sustainability." a green take on the shift toward digital banking. They foster consumer action with Forrester socially-conscious and sustainable cash Debit cards can work for you in new ways, management services, enhancing the trust like helping you go green. You can even round between customers and banks. (Aspiration is the company behind the tree-planting idea.) up your card purchases to plant trees. Surfacing insights into consumer behaviour By understanding customers’ aspirations and is a great way of applying behavioural developing the products and services that meet economics to environmental data. It’s an imaginative fusion of data science and their needs, FinTechs are playing a pivotal role FinTech. Envaluate, a London-based startup, in supporting green consumers. is using research-based behavioural economics to create new technology that’s good for both individuals and banks. 24 / Rise FinTech Insights 25 / rise.barclays
Q&A: The rise of the green retail bank Green consumer banking is one of the most direct ways that individuals can understand their impact on the environment, and challenger banks are helping their customers see the link between their money and their values. Susana Lacouture, FinTech Associate for Barclays Investment Bank, spoke with Andrei Cherny, Co-Founder and CEO of Aspiration, on the success of green retail banking. Susana Lacouture: Tell us a little about concept of sustainable money into a reality. Aspiration’s aims. That was the inspiration for Aspiration. Andrei Cherny: We’re on a mission to build While we have seen ESG investing grow by consumers in their financial lives. We’ve seen SL: Aspiration has amassed an amazing a better world. Aspiration is a 'Sustainability incredible leaps and bounds, especially over a lot of movement on that front over the past number of customers, so the platform is as a Service' platform that offers ways for the past two or three years, when we started couple of years, but there is certainly still clearly resonating. What is driving that individuals and businesses to align financial Aspiration eight years ago it was clear that more work to do. growth, adoption and engagement? needs with their values. ESG investing wasn’t enough – we needed ESG banking, saving and spending. SL: Will traditional retail banks follow suit or AC: We’ve seen that growth increase over SL: What was your inspiration to tackle partner with FinTechs to address this demand the past six years since inception. The climate change through a consumer SL: What steps are you taking to educate in the market? impact of COVID-19 has really supercharged finance solution? Americans on climate change and encourage that growth. Not only has there been a action through the use of your products? AC: We are seeing with Aspiration a real greater movement towards digital products AC: Climate change is an issue that I’ve been acceleration over the past few years as across the board, specifically financial engaged with for 25 years, going back to AC: Most people care a great deal about a people seek out ways to align their money solutions, but there has also been what I when I was a young person with the incredible challenge like climate change. They’re and their values and to bring ESG into all think of as a ‘flight to sustainability’, as opportunity to work for then Vice President Al changing the way they power their homes, aspects of their financial life. When you see opposed to the traditional flight to safety and Gore in the White House on the issue that we get to work or the kinds of products they buy that kind of trend, it creates an enormous a return to the tried and true that people called global warming at the time. in the grocery store, but then think nothing market opportunity, and so it is no surprise might have expected in this kind of crisis. about buying those products with a big-bank that we are seeing a lot of companies in Since then, we’ve seen the rise of sustainable debit or credit card. different sectors jumping into aspects of the What we’ve seen at Aspiration, even more energy companies transforming the energy sustainable money revolution. It is going to than before the pandemic, is consumers industry, the growth of sustainable People might not realise that their deposits be a multi-trillion-dollar trend. The growth thinking about what kind of world they want transportation transforming the auto in a bank are not sitting in a vault but are in new startups and their acceleration in to live in, and about what really matters to industry, and yet it was clear to me that if we being lent out and a large portion of those the space really speaks to the scale of them (whether it’s the need to buy plant- really wanted to have the kind of impact we deposits are being used to fund oil and gas the opportunity. based foods or any other imperative of the needed on an issue like climate change and exploration, pipelines and the like. There is consumer landscape). I really think that the the other ESG challenges that we are facing, an education process to help that part of the COVID-19 impact has supercharged the we needed to have a financial institution ‘conscious consumer’ demographic really sustainable money revolution and there is for consumers that was going to turn the understand that they can also be conscious no going back. 26 / Rise FinTech Insights 27 / rise.barclays
SL: Could you tell us about the Aspiration SL: While we are on the subject of products, us to grow in reaching more customers Impact Measurement and other data congratulations on launching the Aspiration and providing more products here in the US Aspiration is tracking for their users? How Zero credit card. Could you say more about and other countries. And our Aspiration does that tie into customer engagement and your products and their impact? Sustainable Impact Services arm is helping all accountability? kinds of businesses meet the sustainability AC: We are really excited to be rolling out demands they are facing from government, AC: Aspiration Impact Measurement (AIM) is our Aspiration Zero credit card. It’s the first shareholders, employees and customers alike. something that we launched almost five credit card that enables customers to reduce years ago and it really is a first and one-of-a- their carbon footprint by using it on a daily SL: If you had to identify one key lesson from kind offering that empowers consumers by basis and rewards them for doing so. 70% of your journey as an entrepreneur in the allowing them to see their own daily personal Americans are concerned about the climate sector, what would it be? sustainability score based on where they are crisis and 35% are highly alarmed by it. This spending their money. Think of it as a Fitbit tool allows them to reduce their carbon AC: When we first started in 2013, telling for sustainability. footprint easily and automatically – without investors that we were going to launch a changing their behaviour. financial institution that would provide an It also shows you the People and Planet alternative to big banks built around ESG and scores of different places where you might It builds on our plant-your-change sustainability, that would allow customers to be thinking of making a purchase. So if programme that we launched last year for pick their fee (even if it was zero) and that you’re walking down a street in New York our debit cards, and then launched at would give 10% of its earnings to charity, it led and there is a Duane Reade, a CVS and a plantyourchange.com. This allows customers to some pretty short meetings. My advice is Walgreens across the street from one to plant a tree with every purchase they that if people aren’t telling you “you are crazy” another, it helps you make a decision make with any credit or debit card simply by then you aren’t thinking big enough. between them on the basis of both how rounding up that purchase to the nearest those businesses treat their employees (the dollar (if the card enables that feature). The There is an enormous opportunity to sail into People score) and how they treat the Aspiration community has planted over 10 the sustainability revolution that’s transforming environment (the Planet score). million trees in the past year which has the all aspects of our lives. By aligning the ways collective carbon impact of taking every car in which a company can do well and do good Americans spend $36 billion a day as in West Virginia off the road for a year. But at the same time, you are able to marry profit consumers. That is an enormous amount that’s just the beginning. As we scale, so will and purpose together in ways that not only of power that they can wield through their our ESG and climate impact. create a lot of economic value but also dollars to give them a voice and a vote. There create societal value. are many people who want to take this sort SL: What’s next for Aspiration and the future of action. of green retail banking? Andrei Cherny Co-Founder and CEO, AIM is a unique tool that allows them to, AC: We think a third of the US population and it’s built right into the app that they use (and even more than that in other parts of Aspiration for their day-to-day spending, saving and the world) are looking to bring conscious andreicherny banking. consumption and sustainability into the core @AndreiCherny of their financial life. Aspiration has really led this type of ESG and sustainability-focused financial service. While we’ve brought that Susana Lacouture to people’s banking lives, credit cards and FinTech Associate, investments, there is still enormous room for Barclays International susanalacouture 28 / Rise FinTech Insights 29 / rise.barclays
Influencing green consumer choices with behavioural economics Public concern for climate change is at an all-time high and consumers want values to be reflected in the products and services they use. Green behaviour differs among individuals Envaluate is conducting research with and is influenced by a number of variables University College London’s Centre for such as income, attitudes to climate change Behaviour Change to determine the optimal and personality (for example, their degree of combination of behavioural change activism). Building ‘green profiles’ of techniques to get people to reduce their consumers can segment the market and help carbon footprint. Informed by this research, to get the right products to the right people, our technology can connect to users’ bank increasing the uptake of green products and accounts through secure APIs and analyse accelerating the transition to net zero. their spending to give feedback on the impact of their purchase, allowing users to monitor Data can create visibility. One example is their behaviour and make changes (see the smart meters, where the goal is that case study on Envaluate). Metrics and charts households will change their daily behaviour if such as a monthly carbon score can be they understand how it impacts their energy displayed, as well as breakdowns by different consumption. We need to make it easy for sectors (e.g. transport) that highlight users’ consumers to adopt greener habits, and smart most carbon-intensive purchases. By also meters achieve this by automatically taking implementing personalised tips, users can see readings and reducing energy bills. the positive impact they have on their scores, which helps to close the intention-action gap. When it comes to green behaviour, there is an intention-action gap. There is a Social comparison is an important method of disconnect between the values people say inducing behaviour change. Envaluate, for they have and how this translates to their example, incorporate this into their product consumption. Framing language can be used through benchmarking against UK averages. to avoid the ‘doom and gloom’ of climate Put simply, users who fall below the average change and to motivate people with a sense are motivated by guilt and competition to of urgency and optimism. Prompts or cues reduce their carbon footprint. And using the can be used to shape good habits both right language encourages ‘above-average’ digitally and in person, such as placing users to stay on track and lead by example. reusable cups at the front of a till when we order our morning coffee. While it’s important Read more about Envaluate over the page. to make people feel good about buying sustainable products, the focus should be on creating the products with the most positive impact and avoiding greenwashing (glossing over facts to appear green). 30 / Rise FinTech Insights 31 / rise.barclays
Company spotlight: Envaluate manages individuals’ carbon footprints and helps them lead a greener life. The company Key features Carbon footprint should become a The London-based company received Transaction-level Carbon scoring Simple, API-enabled significant factor in decision making, pre-seed investment from Bethnal Green analysis and feedback product similar to price. Envaluate is an early- Ventures, Europe’s largest tech for good • ‘CO2 per pound’ stage startup aiming to achieve this by VC, and rolled off their accelerator • Estimates, using factors take into • Banks enable the helping consumers to measure and programme in December 2020. They unique Carbon account what spending software via an API reduce their carbon footprint through also received investment from Atomico Models, a carbon across categories and analysis of their spending habits. Angel, Harry McLaverty. impact for each brands • Users log in to their transaction made existing mobile • Deep level of analysis banking apps to view • Provides analytics and unlocks the footprints their carbon footprint The proposition tips to help lead a of specific products data greener life • Leverages Open Banking technology Over 70% of adults in the UK are By partnering with retail banks, our concerned about climate change, yet technology can reach a wider audience often feel overwhelmed and unsure what to achieve large-scale climate impact, Working with Barclays The team actions to take. Data shows that people and also be a platform for banks to also want to see green values from their segment their customers and launch bank. Retail banks are looking for green products. Banks benefit by being Envaluate participated in the 2021 Sabrina Gill innovative solutions to retain climate- more attractive to climate-conscious Barclays Black Founder Accelerator, Co-founder at conscious customers and increase customers, enhancing their sustainability kickstarting their relationships with Envaluate stickiness, while also facing a rising agendas and by increasing the stickiness Barclays and working with the pressure to put sustainability at the of their mobile app. sabrina-gill1 Innovation team in their Chief forefront of their operations. Technology Office. envaluate.co.uk Ahmed Babikir @envaluate Co-founder at Envaluate ahmedbabikir 32 / Rise FinTech Insights 33 / rise.barclays
Bringing personalisation to impact investing Impact investing is transforming from being a standalone product to a disruptive service for consumers based on transparency, personalisation, and new models of engagement. ESG, especially the environmental side, Individual consumption is is disrupting how individuals are choosing to invest their money. Though large driving a new model corporations are educating their audiences about the need for change and are taking The psychology of investing is changing, and steps themselves, individuals are having a with it, the way that investment products major impact. So much so, that we can work is being re-examined. Transparency think of ESG as a new paradigm for and personalisation through digital channels consumer investing. are giving consumers the power to engage with and act on their ESG values. Traditionally, well-paid experts have issued new investment products through legacy In the pre-digital era, music was packaged fund vehicles. While understanding and and sold in the form of CDs, without the interpreting all the facts and figures may ability to purchase individual tracks be easy for corporations, it’s difficult and according to taste and preference. From the time-consuming for individuals. Thanks to perspective of consumption and simplicity, FinTech, this product-centric industry the experience wasn’t great. Nowadays, it’s model is being turned on its head. all much easier – with consumers, not the record label, increasingly in control. Curating our favourite songs into a customised playlist " 32% of consumers are highly is a wholly digital, quick and engaging engaged with adopting a experience thanks to excellent user interfaces and AI recommendation engines. more sustainable lifestyle." That consumption model is what’s driving Deloitte modern impact investing. Whereas ESG used to be sold to institutional investors as a product, its success increasingly rests on how the consumer experience addresses real-world impact. For example, the modern consumer might ask how the companies in their portfolio contribute to carbon emissions or how they can vote at shareholder meetings. Instead of impenetrable financial products, a new, environmentally aware generation wants 34 / Rise FinTech Insights 35 / rise.barclays
feature-rich experiences involving AI- These factors have stoked demand in impact One area of opportunity as more granular enabled analytics, realtime dashboards, investing. Capital flow is following and data is accessed is supply chains, historically personal impact reports and stories based on regulators are working to prevent the ‘green seen as black boxes. Supply chain issues ESG data. All the technology to design these washing’ of investment vehicles that don’t account for 40% of environmental, experiences exists: it just hasn’t been stand up to ESG scrutiny. governance and social impacts – 60% of assembled on a large scale yet. which are for the environment alone. One impediment to greater capital flow is However, these ESG impacts have not inertia with many people reluctant to switch historically been captured in the “four walls” Societal factors also play a part investment providers. However, as the above that determine portfolio construction. As drivers (especially the powerful cultural shift) individuals demand more detailed impact Increased exposure to environmental factors take hold and innovative new providers tracking, AI and Big Tech use cases will in our lives is driving consumers’ demand for become mainstream, that investor address these needs for probability mapping change and interest in impact investing. It demographic may well view a switch as an around supply chain impact. was there 15 years ago, but the influence of exciting opportunity. climate change (and ESG as a whole) on We need quality data to address these issues decision-making comes down to: and quality technology to communicate More granular data is needed them to consumers. OpenInvest is providing • Culture: The ‘silent generation’ has scalable compliance solutions for maximum traditionally left investments to the ESG data was originally designed for large impact. We offer values-based financial experts. Today, consumers are more institutions. Typically, a big data provider solutions that help financial advisors aware that money has many dimensions. would help fund managers build a report seamlessly build, manage and report on ESG People are eager to take a more active describing large entities – funds or portfolios by providing frontend role in their investments companies – and a third-party consultant visualisations and experiences to engage would validate the report. This asset with clients on a new level. • Governments: Addressing climate change supported the fund managers’ advice to is causing nation states to deliver policy institutional clients. ever more urgently. The resulting top-down Josh Levin legislation is high-profile and gets noticed For impact investing to succeed, different Co-Founder, Chief Strategy data – in fact, a complete inversion of the old Officer, OpenInvest • Education: Large asset management firms data model – is needed. Instead of large have made retail investors aware of green entities, the data must describe the joshualevin products and impact investing for several individual accounts (within funds) into which years. Promotion and educational investments flow. This more granular, marketing will continue account-level data can reveal insights and stories that plug a gap for investors who not • Costs: Trading costs have decreased in only want to feel that they’re making a the last few years, allowing more people difference to the planet, but see tangible to explore what individual trading feels results validating their efforts. like on a small scale 36 / Rise FinTech Insights 37 / rise.barclays
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