CITY OF MADRID PRESS DOSSIER - CITY OF MADRID TOURISM BOARD - Madrid Destino
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CITY OF MADRID PRESS DOSSIER CITY OF MADRID TOURISM BOARD
Summary
3
Contents
3 CITY OF MADRID 4
4 MADRID IS
Art and Culture........................................... 4
Lifestyle: ........................................................
- Gastronomy........................................... 6
- Shopping................................................. 7
- Leisure & Entertainment................. 8
- Nature....................................................... 9 8
- Sport.......................................................... 10
- LGTBI........................................................ 11
- Family....................................................... 12
- Neighbourhoods and
Surrounding Areas............................. 13
The Place for Professional Meetings
and Events..................................................... 15
16 EVENTS 11
17 PRODUCTS Y SERVICES
19 TOURISM SECTOR
Issuing Markets.......................................... 19
20
Hotel Offering............................................. 20
Connectivity ................................................ 21
Accessible Tourism.................................... 22
What’s New................................................... 23
24 ABOUT US 23
2 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
1
1. Panoramic view with the Metrópoli building in the foreground.
City of Madrid
Diverse, tolerant, multicultural, creative, lively, innovative, sustainable, global… many words could be used to
describe Madrid. Yet, the city’s capacity to welcome outsiders is no doubt its most representative identity
mark. And it’s all due to the locals’ open and inclusive nature as they make you feel right at home whomever
you are and wherever you come from. If you come to Madrid, you’re from Madrid. That’s why Madrid is known
as the city of open arms, a hospitable destination with a very unique lifestyle that makes it a one-of-a-kind
place in the world
Madrid is also the capital of culture. The actual source of inspiration for many of A city of rights and liberties, Madrid is
city offers visitors some of the most them. One example of this is the distinctive a benchmark for the LGBTI community.
extensive and well-conserved historical/ Barrio de las Letras district where some of With the cooperation, equal treatment and
artistic heritage in the world where the most important Golden Age Spanish cohesion afforded by each and every
universal references like the walkable art writers once lived. Another is the active Madrid native and their commitment
district Paseo del Arte co-exist in the same cultural life found at the Students’ against violence and all types of
environment as royal sites, museum Residence. A favourite filming location for discrimination, the capital has become the
houses, institutions with centuries of the motion picture industry and premiere largest and most genuine reflection of
history such as the Spanish Theatre and city for major audio-visual productions, LGTBI pride in the world.
the Royal Theatre as well as modern and Madrid is also the capital of flamenco, with
alternative cultural spots like Matadero tablao venues offering unforgettable On a professional level, Madrid is a
Madrid and MediaLab Prado. All of them experiences as they tremble with emotion booming city. It has established itself as a
together create one of the most attractive from the incredible staging. It’s the capital top-rate destination for business tourism
cultural offerings in Europe with annual of Spanish music too with big-budget and professional events and meetings as
events and activities of interest to a broad shows, the epicentre of which is Gran Vía, the home of large specialist headquarters
audience available 365 days a year. also known as “Madrid’s Broadway”. and a long list of services that have gained
the trust of professionals from all over the
Moreover, Madrid is inspiring as a city Madrid has one of the best retail world who have chosen it as the place to
that captures cultural and artistic talent. offerings in all of Europe and, thanks to the do business not only because of its
Velázquez, Goya, Picasso, Dalí, Cervantes, liberalisation of shop opening hours, it can leadership, but also its cosy atmosphere.
Lorca, Buñuel, Almodóvar; the list could now be enjoyed almost all year round.
go on and on. Madrid has welcomed and Spanish and international designers, In short, Madrid is a city with immense
continues to welcome big names in alternative fashion houses, top brands as personality which welcomes visitors with
painting, literature and film throughout well as garments created and made in the open arms and offers them one of the best
time as an essential part of the city’s life city can be found in the capital city’s and most complete tourism offerings in
and the development and dissemination different shopping areas: from Gran Via to the world. It’s a friendly city with a lot to
of its works of art. It has even been the the Barrio de Salamanca district, all the enjoy where there’s always something
way to Fuencarral street. going on and something new to discover.
Welcome to this trip through the city of
Madrid is also all about open-air life as Madrid.
a sustainable city that looks after the
More than 3.000 hours environment and holds great natural
of sun a year treasures. With green areas like El Retiro,
The European capital with the La Casa de Campo, La Quinta de Los
most sun hours – quite the Molinos, El Capricho and Madrid Río, h hMore information:
opportunity to experience the Madrid offers a healthy and peaceful The City of Madrid Tourism Board
city and enjoy the outdoors atmosphere to experience nature. Official Website: www.esmadrid.com /en
3 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
1. The Reina Sofia National Museum and Art
Centre has been exhibiting a collection since
1992. 2. The stairway at the CaixaForum Madrid.
3. The Prado Museum is one of the most-visited
in the world. 4. Sorolla Museum Gardens.
1
Art and Culture
2
Madrid’s walkable art district El Paseo del Prado and the El Retiro park
Paseo del Arte is the hub for a are currently under review to be recognised
cultural offering which is unique in as a World Heritage Cultural Landscape.
the world. Its three main museums
The Prado Museum, which is celebrating
(Prado, Thyssen-Bornemisza its bicentennial in 2019, has an exceptional
and Reina Sofia) provide a real collection of 8,600 paintings and more
trip through art history. All of than 700 sculptures in addition to
this valuable heritage is found organising successful temporary exhibits. 3
alongside other types of artistic The route begins in the 11th century
proposals, creative trends and new with the Mozarabic murals from the This itinerary can be extended with visits
multidisciplinary cultural centres Church of San Baudelio de Berlanga and to sites like CaixaForum Madrid, where
that have arisen following the continues through time with some of the a surprising vertical garden welcomes
transformation of old sites masterpieces by geniuses of the likes visitors, and museums as special as the
of El Greco, Ribera, Zurbarán, Murillo, Romanticism Museum, Sorolla Museum,
Goya, Velázquez, Fra Angelico, Tiziano, Decorative Arts Museum, Lázaro Galdiano
Caravaggio, Rubens, Durero, Rembrandt Museum and the Cerralbo Museum
Museums and several others, all in an area near (entrance to all of them is available with the
Madrid is a city to be enjoyed on foot and places of interest such as the Cibeles Cinco Museos. Otro Madrid five-museum
the less than one kilometre occupied by Palace and Fountain, the Royal Botanical ticket). Added to this are exhibits offered
the Prado Museum, National Thyssen- Gardens and the Puerta de Alcalá gateway. by institutions like Fundación Mapfre,
Bornemisza Museum and Reina Sofia Fundación Juan March, La Casa Encendida
Museum offers the chance to take in some As for the Thyssen-Bornemisza, located or Centro de Exposiciones Arte Canal,
of the main masterpieces of universal in the Villahermosa Palace, it offers visitors Casa de América and the many specialist
painting in a privileged setting (a Paseo del the opportunity to enjoy the history of art galleries as well as other cultural and
Arte Card can be purchased for entrance European painting from the Middle Ages historical points of interest: Archaeology
to all three; there’s also plenty to discover to the end of the 20th century through its Museum, Naval Museum, Fashion and
via the Paseo del Arte Imprescindible app). permanent collection. There are more than Costume Museum, Lope de Vega Museum
1,000 works of art from primitive Italian art House and the Contemporary Art Museum.
forms to Russian constructivism not to
mention its unquestionable attraction –
Impressionism.
A for Art and Architecture
The Paseo del Prado also connects to Madrid’s historical inheritance from
the Reina Sofia National Museum and the Habsburgs and Bourbons co-exists
Art Centre located in the former Hospital with works of international prestige
General of Madrid in the Atocha district. A such as the ones created for Terminal
place where its numerous visitors and the 4 at the Barajas Airport, the Cuatro
history of contemporary art come together, Torres Business Area and the Reina
it features work by Dalí, Miró, Juan Gris, Sofia and Prado Museum expansions.
Solana and Tapies in addition to Picasso’s Also standing out is the work done
Guernica as well as work by international at major urban parks like Madrid
artists such as Georges Braque, Francis Río, with the spectacular Arganzuela
Bacon, Henry Moore and Francis Picabia. monumental bridge or Perrault bridge.
4
4 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
1
More culture dissemination centre with all types of
Medialab Prado, Matadero Madrid, Conde public events and exhibits.
Duque, La Tabacalera and La Neomudéjar
are all active citizen contributions meant Each spring, the Retiro Park hosts the
to enrich the artistic and cultural life Book Fair – fifteen days with dozens of
of Madrid. As examples of venues open huts making it possible to not only find out
to citizen participation with all types of what’s new in literature and find classics
exhibits, conferences, workshops and from all ages but also meet up with authors
activities, they foster an inclusive and who are available to sign their books. The
pluralistic culture. They also make for quite Old and Used Book Fair on Paseo de
the opportunity to enjoy facilities enclaved Recoletos is another cultural encounter in a
in unique buildings, most of which are of city where Cervantes, Galdós, Hemingway,
2 great historical interest. Valle-Inclán, Cela and many other great
writers from different eras of history have
Some of these venues also contribute all roamed the streets.
to Madrid’s extensive dramatic arts
programme with historical theatres such as The Spanish National Library is another
the Teatro Español, Fernán Gómez, Centro reason to enjoy the heritage and reflection
Cultural de la Villa, Teatros del Canal, Teatro of culture in our lives. It holds copies of all
de la Comedia, María Guerrero and Teatro the books that have ever been published
de la Abadía as well as a varied alternative in Spain and an excellent collection
theatre offering in halls throughout the city. of incunabula, manuscripts, drawings,
These stages share the limelight with the photographs, sound recordings, musical
only stable circus in Spain, Teatro Circo scores, etc. Exhibits are also organised at
Price, and temples of music like the Royal this site.
Theatre, the National Music Auditorium
and the Zarzuela Theatre.
A city of culture
Right in the heart of the city is the At CentroCentro Cibeles, Madrid’s
Barrio de las Letras, an area once home City Hall also welcomes all types of
to some of the most prominent Spanish participatory cultural and artistic
Golden Age writers like Cervantes, Lope displays in a city where events are
3 de Vega and Quevedo. In fact, Madrid held each year including ARCOMadrid
pays homage every year around 23 April and the PHotoESPAÑA festival.
1. The streets of the Barrio de las Letras to literature with Book Night (just as it also
district features more than 20 texts by celebrates Museum Night and Theatre
classical authors. 2. Fernán Gómez. Night). It’s the perfect initiative for a city
Centro Cultural de la Villa is one of the that loves books and which is also home to More information:
city’s many cultural centres. 3. One of the the Students’ Residence, founded in 1910, www.esmadrid.com/en/madrid-art-and-culture
entrances to Matadero Madrid, right in the which is evidence of the life and work of www.esmadrid.com/en/madrid-is-culture
heart of Madrid Río. the Generation of ’27 and now a cultural www.esmadrid.com/en/art-madrid-guide-pdf
5 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
Gastronomy
1. Pastry-making, with all types of specialties,
is one of the strengths of Madrid’s gastronomy
(Mercado de San Miguel). 2. The squid roll is
another of the city’s typical flavours. 3. The
origins of Madrid’s traditional stew date back
to the Middle Ages (Lhardy).
Even the markets themselves are
becoming a more and more important
1 option for enjoying our gastronomy. These
outstanding areas are not only for shopping
One of the main attractions in but also for sampling delicatessen items
Madrid no doubt lies in its broad and everyday products. They include San
Miguel (right next to the Plaza Mayor
culinary offering and the way it is
main square); San Antón and El Huerto
enjoyed – always in good company.
de Lucas in Chueca; and Vallehermoso,
Going out for tapas with friends, Antón Martín, Mercado de la Paz, Barceló,
a family meal, a tasting session Chamartín and Villa de Vallecas. Additional
at one of the city’s markets or options include Platea Madrid in the
an unforgettable experience at Salamanca district; Gourmet Experience
a Michelin-star restaurant. From de El Corte Inglés in Gran Via, Serrano and
Madrid to heaven… via the palate Castellana, the European and US-style
2
Organic Market & Food; Yatal Market and
others. The list is quite long with products
An excellent and varied offering that include Madrid’s typical pastries:
There are more than a dozen restaurants the ring-shaped rosquillas de San Isidro,
in Madrid that have already surpassed the Carnival chocolate sardines, buñuelos
100-year milestone such as Casa Botín, the (sweet fritters) and huesos de santo (Saint’s
oldest restaurant in the world, Lhardy, and bones).
casas like Casa Labra and Casa Alberto.
Traditional stew, beef tripe and lamb are The city’s gastronomy is also featured at
served along with all the popular tapas a number of events on the yearly calendar.
in taverns, pubs, bars and 21st century Gastrofestival Madrid (January-February)
gastrobars. And all of this is available in a is a fifteen-day gastronomy and cultural
city where the aperitif and early evening period where restaurants, markets, shops,
snack have been long-standing customs 3 museums and other cultural centres
for years. participate in a major exhibit where
painting, literature, design and, of course,
All this tradition comes together with the culinary arts, are the main stars with
the city’s 21 restaurants that have been special menus, culinary routes, cooking
acknowledged with one or more Michelin classes and more. Other events include
stars: DiverXO (with three stars); Santceloni, Universal flavours Madrid Fusión, an international gastronomy
La Terraza del Casino, Ramón Freixa A squid roll, a serving of summit, Gastroletras (March), the Salón de
Madrid, DSTAgE and Coque (with two); and patatas bravas spicy potatoes, Gourmets (May), Madrid Exquisito (April
El Club Allard, Kabuki, Kabuki Wellington, soldaditos de pavía (breaded and October), Tapapiés and the Mercado
Álbora, Punto MX, Lúa, A Barra, Gaytán, La cod and fried red peppers), de Sabores in October, Market Day at
Candela Restó, Cebo, El Invernadero, Yugo a slice of Spanish omelette, Casa de Campo (the first Saturday of each
The Bunker, La Tasquería, Clos Madrid and a small dish of pork ear… month), Madrid Productores at Matadero
El Corral de la Morería Gastronómico (with there’s quite the assortment Madrid (the last Saturday of every month),
one). They’re all temples of gastronomy of tapas. And those are just a just to name a few. There are many reasons
which contribute to Madrid’s presence few examples of the little bits to savour Madrid.
in the select group of gourmet cities, all of gastronomic identity found
served by the best local ingredients from in a city with thousands of
Mercamadrid - the largest food logistics restaurants representing all
centre in Europe and the second largest the culinary possibilities found h hMore information:
fish distribution market in the world. throughout Spain and the world www.esmadrid.com/en/eating-madrid-pdf
6 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
Shopping
Madrid is full of shops for unique experiences. Quality, design and
creativity are the identity marks of a broad retail offering featuring
everything from top Spanish and international ready-to-wear brands to the Open all year round
most exclusive products created and artisan-made right here in Madrid More than 46,000 shops, many of
which are open 365 days a year,
make Madrid the second-best city in
Europe to go shopping according to
Globe Shopper Index
the ideal place to buy souvenirs of a lovely
time in the city – fans, capes and Manila
shawls, not to mention all the collector’s
coins and stamps (a special market is held
every Sunday under the porticos).
The so-called Golden Mile in the
heart of the Salamanca district has
become the place for the most exclusive
shopping with the best international and
Spanish luxury brands. Jewellery shops,
shoe shops and clothing and accessory
1 2
shops line the streets Serrano, Ortega y
Gasset, Velázquez, Lagasca, Jorge Juan,
Ayala and Claudio Coello. This last spot
is where Vogue Fashion’s Night Out, a
heavily-attended evening of fashion, is
held once a year.
Near this area, Chueca and Fuencarral
have also become hotspots for shopping
in the centre of Madrid with all types
of prestigious brands and new names
in fashion, sport clothing, accessories,
culture, etc. This activity can also be
enjoyed in other areas such as Almirante
and Las Salesas, neighbourhoods with
elegant cutting-edge urban designs yet
which haven’t lost any of the charm of
traditional local shops. There’s also the
Azca-Castellana area which not only
features fashion, but also technology.
No shopping trip through Madrid is
complete without a stop at El Rastro.
Dating back to the 15th century, this flea
3 market is open on Sundays and holidays
with more than 1000 street vendors at
1. The shopping street Preciados. All kinds of ideas this popular gathering place for locals
2. The centre of Madrid, with areas like A window display as large as it is diverse, and visitors. It’s quite the street-side
Gran Vía, Fuencarral and Chueca, offers which meets the needs of all types of tradition – walking around a world of
all types of leisure opportunities. consumers, spread throughout different quality second-hand products just before
3. El Rastro welcomes thousands of areas of the city. There’s Gran Via with the deeply-rooted customary tapas time
visitors from early morning to three in the all the leading Spanish and international in the surrounding streets.
afternoon on Sundays and holidays. ready-to-wear clothing chains standing
right next to traditional shops, even
hundred-year-old ones like those found in h hMore information:
the nearby main square. The Plaza Mayor is www.esmadrid.com/en/shopping-madrid
7 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
1
2 3
Leisure & Entertainment
The infinite leisure and Dozens of opportunities venues like WiZink Center and the Wanda
entertainment offering in the city of every single day Metropolitano as well as top locally-
Madrid is a fundamental part of its Among the endless range of choices that organised events including Los Veranos
characteristic lifestyle. The place for make it the sixth most fun city in the world de la Villa, Las Noches del Botánico, Mad
(according to the magazine Time Out), its Cool Festival, Mulafest, and JazzMadrid
the best flamenco and the capital of
theatre offering particularly stands out. and flamenco shows – everything from
Spanish-language musicals, Madrid
A reference on the international scene formats best suited for large audiences
also stands out for the diverse and and a place where historical theatres like to the purest of experiences.
exquisite cultural programming at its the Teatro Español co-exist with various
museums, theatres and cultural alternative halls such as Naves Matadero, Madrid is also a cinema city with places
centres. Its night-time entertainment there has been a particular rise in musicals of reference like the film libraries Cineteca
options and street-side cafés in in recent years. Thus, Madrid’s Gran Via Madrid and Filmoteca Española in addition
privileged locations are yet more has become a solid showcase for world- to having been a filming location for
examples of plans that can be made famous hits. Spanish and international productions
in a city where fun is guaranteed for decades. Important filmmakers of
Madrid is the city of classical music the likes of Pedro Almodóvar, the city’s
and dance with a number of venues and Adopted Son, have portrayed it originally
municipal auditoriums promoting these and audaciously. Moreover, it’s a circus
disciplines and temples like the Royal city with a long-standing tradition that
Theatre and the National Auditorium. has left its legacy through the Teatro
With the best concerts, plays and operas, Circo Price which features an excellent
Madrid also hosts events relating to the multidisciplinary schedule of great Spanish
musical arts like World Opera Forum and and international circus and magic shows.
International Jazz Day.
As night falls, the fun continues. Areas
There’s time and space for a whole such as Princesa, Barrio de Salamanca,
lot of music from concerts in small halls Barrio de las Letras, Malasaña and Chueca
specialising in live music (rock, jazz, ethnic all host afterwork parties and have cocktail
music, etc.) to major performances at bars and discotheques to enjoy Madrid’s
nightlife. In short, there are all types of
opportunities without forgetting that
4 leisure and entertainment in Madrid is
also synonymous to doing sport, spending
1. The San Isidro Festival allows people to a day at a theme park or having a drink
attend all types of concerts throughout the Madrid’s at a street-side café in Lavapiés, Latina,
streets. 2. Flamenco is one of the “Broadway”' Recoletos or at Plaza de Santa Ana.
choices for a night out in Madrid. 3. The
Teatro Circo Price puts on performances Madrid has become the capital
with circus shows, magic, music and more. of Spanish musicals. Gran Via h hMore information:
4. Madrid has hundreds of street-side is the place where all sorts of www.esmadrid.com/en/whats-on-madrid
cafés to have a drink or bite of food outside. productions are staged www.esmadrid.com/en/madrid-nightlife
8 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
Nature
The diversity of Madrid’s natural
heritage is a reflection of an
environmentally-friendly city
erected around a river and which
still conserves exceptional outdoor
areas to walk, meet up, do sport
and essentially live in full contact
with nature. It’s a green, healthy and
sustainable city that cares for itself
Immense natural heritage
Madrid is one of the cities with the highest
number of green areas in the world (more 1
than 180 parks and gardens and more than
240,900 trees). El Retiro is one of the capital’s
great lungs. Created in the 17th century, it
stands out because of the combination of
architectural and landscaping elements
such as its French-style parterre, large pond
where people can go rowing, Glass Palace
and rose garden. Along with the Paseo del
Prado, it’s a candidate to be named a World
Heritage Landscape.
La Casa de Campo, which, just like 2 3
El Retiro, is listed as Spanish national
cultural heritage, offers all types of leisure 1. Madrid Río is the ideal placer to do any type
opportunities across its 1,722 hectares (five of activity. 2. The almond trees at the Quinta
times bigger than Central Park) from the de los Molinos bloom in February and March.
pond and surrounding areas, with outdoor 3. The El Retiro park opens every day of the
cafés to have a drink, lunch or dinner, to year. 4. El Capricho is another of the many
the leisure facilities within like the Theme parks in Madrid with immense artistic and
Park and Zoo Aquarium. natural heritage.
As for Madrid Río, this large linear park
(10 km) along the River Manzanares is an
excellent place to take a walk, go skating territory is occupied by the Monte del
or skateboarding or ride a bike (30 km of Prado Natural Reserve.
bike paths). People can also enjoy any of
the many children’s play areas and outdoor 4 The Sabatini Gardens, El Capricho
cafés. It is connected to Matadero Madrid Park (with highly-recommended guided
and other green areas around the city and tours), the gardens at the Anglona Palace
features what is known as the Salón de (hidden yet accessible right in the middle
Pinos, a tree-lined 30 metre-wide path of calle Segovia), Dalieda de San Francisco
more than six kilometres long. A green city el Grande, Huerto de las Monjas, the
The Cerro del Tío Pío park spectacular Campo del Moro (at the foot
Other more unique green areas in the and the Manzanares Linear of the Royal Palace) and Parque del Oeste
city include its Quintas recreation areas like Park are another two are all natural enclaves in a city which also
Los Molinos (more than 6,000 almond trees outstanding natural enclaves has parks like Agustín Rodríguez Sahagún,
in addition to olive, pine and eucalyptus of tourism interest Aluche, Emperatriz María de Austria,
trees). These areas to the north offer Juan Carlos I, Dehesa de la Villa, Parque
romantic landscaping whereas the areas de Berlín, Parque de San Isidro o el de la
to the south are more forest-like. Torres Bombilla, among others.
Arias and Fuente del Berro are another two
natural enclaves worth a visit with their
story tale landscaping right in the middle h hMore information:
of the city. Moreover, 26.4% of the municipal www.esmadrid.com/en/parks-gardens-madrid
9 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARD
Madrid is...
1. Fans during a match
at Santiago Bernabéu.
2. Bicimad is a service
that allows people to
enjoy Madrid in a fun
1 and sustainable way.
Sport
Madrid is a city to get excited and
come to life with sport. The setting
for the best football, its main first-
division teams, Atlético de Madrid
and Real Madrid, are some of the
capital’s best ambassadors in Europe
and all over the world
2
Football shrines
Real Madrid is the home team at the League final, and its main teams, Real Madrid
Santiago Bernabéu stadium, which is toured and Atlético de Madrid, are ambassadors
by more than a million and a half visitors a for the city’s image worldwide. As for tennis,
year. El Atlético recently began playing at the Caja Mágica is the site of the Mutua
the all-new Wanda Metropolitano, a real Madrid Open with top-ranked ATP players
21st century stadium which also welcomes competing whereas the National Golf
quite a few visitors. Another local first- Centre organizes championships like the
division team is Rayo Vallecano, a more Open de España.
modest yet very popular club and another
example of the immense enthusiasm for Another outstanding venue for major
this sport. Madrid is the city of football. sporting events is the Wizink Center
(Autonomous Region of Madrid Sports
Madrid is also a city for cycling with 290
Athletics in parks and in Arena) for basketball (Real Madrid and
kilometres of bike lanes (65 on the green
the streets Estudiantes play there) and for major events
ring) and a municipal service, Bicimad, Thousands from all over the world in other sports such as indoor football and
which is heavily-used as a sustainable participate each year in the Madrid karate. The multi-purpose stadium Pabellón
means of transport. It also organises a Marathon, an internationally-known Multiusos Madrid Arena is another location
major event for bicycle fans: Fiesta de la race which takes place in addition for large sports competitions in a city
Bici (the Bike Festival). to other competitions like the Half where you can do almost any sport such
Marathon, the Women’s Race and as skating, triathlon, horse riding (at the
As a reflection of its devotion to sport the popular San Silvestre Vallecana Zarzuela Hippodrome), kayaking, handball,
(with sports centres throughout the city), race on 31 December. They’re all BMX and more.
Madrid hosts all types of sporting events, great examples of the passion for this
especially in football: it has been and will sport, which is done each day in parks
be in June 2019 the site of the Champions and other facilities around the city. h hMore information:
www.esmadrid.com/en/sport-in-madrid
10 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDMadrid is...
1. Various media
outlets and rankings
rate Madrid as The
best LGBTI city in the
world. 2. Chueca is the
most popular LGTBI
neighbourhood in
Madrid. 3. Tolerance
and diversity, two
of the city’s identity
marks which can be
summarised in the
message “Whomever
you may love, Madrid
loves you”.
1
LGTBI
With milestones like the celebration
of World Pride Madrid in 2017 and
acknowledgements such as The Best
LGBTI City in the World, the safe conditions,
Thanks to everyone’s efforts, nightlife and open society have fostered
Madrid has become one of the this position in a number of media outlets
most inclusive cities in the world. and specialised rankings.
Some of its main attributes
like diversity, integration and Chueca is a neighbourhood that has
tolerance along with its great become quite the reference: it started
tourist and cultural attractions changing a few decades ago and has
2 now become internationally known for
have turned it into a leading
destination for the LGTBI its atmosphere and night entertainment
community. After all, whomever options with specialised bars, restaurants,
bookshops and fashion shops. This place
you may love, Madrid loves you
to meet has extended to areas like Plaza de
Pedro Zerolo, calle Fuencarral, etc., as well
as cultural venues such as the Thyssen
Open, diverse, tolerant Museum, which once organised the
Every year, at the end of June and beginning “Amores diversos” (Diverse Loves) exhibit,
of July, concerts, cultural festivals and and La Fresh Gallery, which hosts LGTBI-
social and sports activities make up an themed events and exhibits. They’re all
exceptional citizen-based pride event, the examples of tolerance and social harmony.
Fiestas del Orgullo, a great celebration of
diversity topped off by a mass parade. This 3
festival is open to everyone and enjoys
great international prestige as it combines
music, art and sports and attracts millions A green light for
of participants each time. equal rights
The inclusive, egalitarian and
This commitment is also seen in places parity-based pedestrian lights in
like the Parque de Atracciones theme park Madrid acknowledge the reality of
which hosts Gay Day Madrid in September. our social diversity, as occurs in
It’s a day to celebrate diversity where the other cities committed to this type
LGTBI community and their families and of awareness work. Madrid is the
friends can enjoy a festive and inclusive first city in Spain to install lights
day. with same-sex couples
Lesgaicinemad (November) and
Madbear (December) are other events in a h hMore information:
city that has become one of the preferred www.esmadrid.com/en/madrid-lgbt
destinations of the LGTBI community. www.esmadrid.com/en/lgbt-madrid-guide-pdf
11 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDMadrid is...
1. The San Isidro meadows hosts a very
crowded popular festival every 15 May.
2. The Espacio Abierto Quinta de los Molinos
offers activities organised in collaboration with
artists and schools.
3. The boats at El Retiro: fun for everyone.
1 2
Family All types of plans
Why not begin with the Funicular to take a
look at Madrid from the sky and then end
Bernabéu and Wanda Metropolitano are
other common visits in the city of interest
to young ones. The Archaeology Museum,
the day at Casa de Campo? That’s just the Wax Museum, the Ratón Pérez Museum
Madrid is also a family city. It’s
one of the many family-friendly outings House, the Naval Museum, Andén Cero,
a large “home” where you can that can be planned to experience the the Railway Museum, the Planetarium as
enjoy thousands of activities city including walking through the Royal well as the spectacular panoramic views at
for everyone from full contact Botanical Gardens or the city’s other parks the Moncloa Lighthouse guarantee other
with nature to a fascination and gardens from El Retiro (where you can enjoyable times as a family.
with museums and theme and ride a bike or skate), Madrid Río and its
recreational parks where the many children’s play areas, Parque Juan Other interesting plans include hikes
word “boring” just doesn’t exist Carlos I with all the kite flying done there, through the Sierra de Madrid mountains, a
etc. Another interesting option is to visit visit to the adventure parks surrounding
the Quinta de los Molinos with a palace the city, riding on the Aranjuez Strawberry
that houses the Espacio Abierto Quinta Train or the Philip II Train, etc. If you want
Guaranteed fun de los Molinos, a pioneer centre dedicated to go skating, Dreams Palacio de Hielo is
to children and young people with cultural the only Olympic-size rink open to the
Among dozens of family and educational activities. p u b l i c w h e rea s Madrid Xanadú
entertainment options, Madrid (Arroyomolinos) offers the only covered
provides the opportunity to enjoy As always, the city’s focus on culture snow trails in Spain.
the Parque de Atracciones leads to all types of opportunities. Teatralia,
theme park or nearby Parque the International Dramatic Arts Festival for At Christmas, the Plaza Mayor main
Warner (Warner Bros. Park) in children and young people is held each square, with its traditional Christmas
San Martín de la Vega, two of the spring. The Book Fair, located in El Retiro, market, is one of the city’s epicentres.
most outstanding recreational organises all sorts of activities for the Naviluz, the Christmas bus, allows you to
parks in Europe. A day can also youngest in the house and many different take in much of the capital’s Christmas
be spent at the Zoo Aquarium, performances can be seen at Circo Price street lighting and the same streets are also
which was inaugurated at la and the El Retiro Puppet Theatre. There are the location of the Wisemen Parade. The
Casa de Campo in 1972, walking so many great things to choose from. Christmas Train and the Wisemen Train are
through the different ecosystems other exciting suggestions to enjoy some
(the jungle, the poles and the Museums like the Natural Science family time during the holiday season.
African wilderness) represented Museum, Thyssen-Bornemisza, Sorolla and
by Faunia. CaixaForum prepare activities and special h hMore information:
workshops for kids and tours of the Santiago www.esmadrid.com/en/madrid-for-kids
3
12 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDMadrid is...
2
1 3 4
1. Madrid from the top of Cerro del Tío Pío.
Neighbourhoods and 2. An aerial view of Hapsburg Madrid. 3. La
Colonia de la Prensa, in the Carabanchel
neighbourhood. 4. Santiago Bernabéu Stadium.
Surrounding Areas
Madrid offers travellers a healthy environment with a lot to visit, enjoy and
share. 21 districts, each with their own, well-defined personality, provide an used as a tramway stopping place and
example of the diversity of destination Madrid. However, they all share one telephone box. This neighbourhood has
particular feature: the locals’ friendliness and hospitality gone through immense change and is
beginning to be chosen by a number of
artists to set up their studios.
City Centre Arganzuela
The heart of the city is home to enclaves Madrid Río involved a complete Chamartin
of immense historical and cultural interest transformation for public use based on In the north of the city, right next to
such as the Hapsburg Madrid and Barrio four cornerstones: the new architectural Paseo de la Castellana, this area (once a
de las Letras. The city centre is also the icons, the green belt, sports and leisure village) was up until 1947 the inspiration
place where you can find corralas, a and culture. On the latter front, the for the name of the Real Madrid football
typical 17th, 18th and 19th century home old municipal slaughterhouse (Neo- pitch which has been known as Santiago
in Madrid and example of harmonious Mudejar style pavilions built in the early Bernabéu since then. The tour of this
co-existence. Generally made of wood with 20th century on the banks of the River stadium is one of the most popular tourist
balconies overlooking an indoor courtyard, Manzanares) has given way to Matadero attractions in the city.
they can be seen in neighbourhoods like Madrid, a large contemporary creativity
La Latina and Lavapiés. centre dedicated to culture, exhibits, Chamberi
concerts, performances and a main square A very traditional Castilian area and
Moncloa where all types of activities are organised quite well-known for its neighbourhood
A shopping area and the gateway to in summer. shops and restaurants, it also has room
Ciudad Universitaria and Parque del for art. Near the Paseo del Arte, the
Oeste, it features the Moncloa Lighthouse, Barajas Sorolla Museum still conserves the
which was built in 1992 when Madrid The town near the airport has one of the original atmosphere of the home and
was the European Capital of Culture. It most unique parks in the city: Parque de the workshop that once belonged to
has a 92-metre high lookout from where El Capricho, which was planned at the Valencian painter Joaquín Sorolla. It
you can see everything from the Sierra end of the 18th century at the wishes of features an outstanding collection of his
de Guadarrama mountains to the Royal the Duchess of Osuna to reproduce the work. It’s one of the most complete and
Palace and the Telefonica building on Gran Petit Trianon. There’s a pier, fountains, a best-conserved artist homes in Europe.
Via as well as the nearby Casa de Campo. little temple dedicated to Bacchus, a bush
maze, beehives, Civil War bunker and more. Ciudad Lineal
San Blas-Canillejas It’s well worth a visit. Another great Madrid neighbourhood,
This working-class neighbourhood is it was designed in the late 19th century
home to La Quinta de los Molinos, a park Carabanchel by Arturo Soria and is the location of
which offers a natural show in February This southern working-class neighbourhood the Almudena cemetery. Built in 1884 to
and March when its 6,000 almond trees is home to the Colonia de la Prensa, which bury those who died of cholera that year,
begin blooming. There is also a Pre- was once a small holiday hotel resort. It it was popularly known as the “Epidemic
Rationalism style palace which houses the was designed in 1905 for the writers and Cemetery”. The modernist arch at the
Espacio Abierto Quinta de los Molinos and journalists in the Los Cincuenta group. An entrance gives access to an enormous
two windmills imported from the United example of modernist architecture with graveyard (one of the largest in Europe).
States in the 1920s. two towers at the entrance which were
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13 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDMadrid is...
∂∂∂
El Pardo-Fuencarral Usera
A place for open-air recreation for La Dama de Manzanares (The Lady of
thousands of locals over the years, Monte Manzanares), the work of Ricardo Bofill,
de El Pardo is a magnificent example of is an enormous bronze and steel head at
natural heritage. With one of the best- a privileged lookout over the urban area.
conserved Mediterranean forests in The Parque Lineal del Manzanares park
Europe, it is just 15 kilometres from the is the main green lung for the southern
city centre and has several bars and area. It’s in a neighbourhood known for
restaurants to enjoy the atmosphere. its large Chinese population (in fact, the
Chinese New Year celebration here is
Hortaleza quite famous).
Another example of the city’s architectural
legacy is the Silo de Hortaleza, a polygonal 5 Vicálvaro
tower situated in the Huerta de Salud The Parish Church of Santa María
park, which was an old recreational field. It la Antigua is quite the example of
was converted to an agricultural/industrial neighbourhood collaboration as the
complex at the end of the 19th century community has come together to help
along with monuments like El Granero with the reproduction of the destroyed
and El Palomar. altarpiece and Baroque organ. The
temple, which was built of Castilian brick,
Latina features three very spacious naves and
A highly popular neighbourhood bordering a narrow tower. Dating back to the early
Casa de Campo where the Segovia Bridge 15th century, it’s another outstanding
stands out as the oldest in Madrid. It historical-artistic enclave in the city.
connects the historic city centre to the
southeast. Built in 1574 during the reign Villa de Vallecas
of Philip II, it provided passage over the The Church of San Pedro ad Vincula
6
Manzanares to the road to Segovia and is represents a milestone in this Madrid
currently one of the enclaves at Madrid Río. neighbourhood which was an independent
municipality until 1950. Built in the early
Moratalaz 17th century by Juan de Herrera (the
The inhabitants of this Madrid tower is the work of another distinguished
neighbourhood to the southeast of the architect, Ventura Rodríguez), it has a
city enjoy one of the largest urban parks wonderful façade with a representation
in Madrid (also known as Parque Z). of Saint Peter’s Liberation. The geometric
Inaugurated in May 1969, the chronicles of moulding on the central nave vault and
the time state that it had 750 trees, 2,600 chapels are undoubtedly worth a visit.
rose bushes, a waterfall and a pond. At
50,000 m2, it also has a replica of the Toros Villaverde
de Guisando Iron Age sculptural group La N@ve is an example of the municipal work
located in El Tiemblo (Ávila). being done in different neighbourhoods to
foster innovation and technology. In this
7
Retiro case, the focus has been on a spectacular
This residential neighbourhood near the reinforced concrete structure in this
centre with all types of cultural, retail 5. Silo de Hortaleza. 6. Mercado de Maravillas. formerly independent municipality and
and gastronomic options is home to the 7. La Dama de Manzanares. very important industrial area between
popular El Retiro Park. Created in the 17th 1950-1980. Currently, it’s a centre for
century as a place for the monarchs to inspiration, education and open innovation
rest, it’s the city’s great green lung. There’s for citizens, entrepreneurs, companies,
a pond, the Ángel Caído fountain (one of SMEs, students and universities.
the few outdoor monuments dedicated
to the Devil), the Glass Palace and the Dolmen, a monument to science and Near Madrid
Velázquez Palace as well as the Mexican technology - a 14 metre dolmen and the Madrid is one of the few destinations in the
cypress (planted circa 1630, it’s the oldest bronze figure of Isaac Newton. world to be surrounded by several nearby
tree in Madrid), among other features. World Heritage Sites such as Alcalá de
Tetuán Henares, Ávila, Cáceres, Córdoba, Cuenca,
Salamanca In addition to four other markets, this Mérida, Salamanca, Segovia and Toledo.
Luxury shopping on the exclusive Golden northern Madrid neighbourhood is the Plus, enclaves of great interest like Aranjuez
Mile, Michelin star restaurants, the most location for the Mercado de Maravillas and El Escorial allow for interesting short
exclusive nightlife in Madrid and the list (Market of Wonders). Inaugurated in 1942, trips from destination Madrid.
could go on and on. Near this distinguished it stands out as the largest in all of Madrid:
area, former Mayor Enrique Tierno Galván nearly 9,000 m2 and 250 stalls. The main More information:
inaugurated a space opposite the Palacio entrance, designed by Pedro de Muguruza, www.esmadrid.com/en/21-destinations-
de Deportes arena to honour Salvador and the large windows give access to a madrid
Dalí. So, the Catalan artist created Dalí’s very busy atmosphere. www.esmadrid.com/en/day-trips-madrid
14 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDMadrid is...
The Place for
Professional
Meetings and Events 2
3
1. Madrid stand at Fitur, the International
Tourism Fair. 2. Caja Mágica. 3. An event at
the Palacio Municipal de Congresos. 4. IFEMA
facilities at Campo de las Naciones.
1
Madrid has become a strong forum A major meeting place for trade
of economic exchange and new Madrid is home to the headquarters of 90% Moncloa lighthouse and the Galería de
trends as well as a convenient, of all large companies operating in Spain Cristal del Palacio de Cibeles.
safe and, above all, cosy setting and is the third-largest European city as far
which is ideal for doing business. as the presence of multinational companies La N@ve in Villaverde, a place dedicated
(2000), so it’s quite the international to entrepreneurism and innovation, the
Professionals from all over the world
showcase to present products and the Centro de Congresos Príncipe Felipe,
trust in Madrid to present their work perfect setting to make proposals. It's with an auditorium for up to 2,000 people,
and advance their careers while one of the ten favourite capital cities to cinemas like Kinépolis, unique spots like
enjoying its unique lifestyle and hold events and congresses in the world, the Casino of Madrid and Circle of Fine
participating in the city’s cultural life according to the International Congress Arts, palaces like Linares, Neptuno and
and Convention Association (ICCA), and Santoña and the Santiago Bernabéu
Europe's Leading Meetings & Conference stadium are some of the many other places
Destination as recognised at the 2018 the city offers to hold business gatherings.
World Travel Awards 2018.
To promote Madrid as the ideal
Its extraordinary connectivity makes destination for meetings, congresses and
Madrid one of the capitals with the highest conventions or incentive travel throughout
activity in trade fairs and specialised the country and abroad as well as support
meetings, with IFEMA as the top operator the organisers who choose Madrid as the
in Spain and one of the most important site of their professional events, the City
in Europe. It organises trade shows of Madrid Tourism Board has a dedicated
for different economic sectors and department: Madrid Convention Bureau.
manages fairs organised by third parties, This authority is a collaborate effort
conventions, congresses and any type of between public and private entities which
meeting or event. groups together some 200 associated
4 companies as the sole liaison between
There are all types of enclaves these companies and the organisations
dedicated to holding these meetings related to Madrid’s event industry and
Excellent facilities and events. Some of them are managed the international tourism sector. It’s a
The Feria de Madrid by the municipal corporation Madrid guarantee for success and a commitment
fairgrounds occupy a net Destino such as the Pabellón de Cristal to progress.
surface area of nearly a million or Madrid Arena multi-purpose hall. Both
m2 (200,000 dedicated directly facilities are located in the Casa de Campo
to exhibit areas), twelve
fairgrounds inside the city’s largest public
pavilions, two Convention
Centres and a themed area for park and just five minutes from Plaza de More information:
fashion and lifestyle events in España by car. Added to these are other www.esmadrid.com/mcb/en/
pavilion 14.1, which features premises such as the Caja Mágica in www.madrid-destino.com/en/espacios-y-
two catwalks Parque Lineal del Manzanares, el Faro de eventos
15 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDSummary A city with events
1
2 3 4
1. La Virgen de la Paloma festival. 2. One of the events organised by Gastrofestival Madrid. 3. Carnival. 4. A chulapa (traditional local girl) with a fan.
A Lively City A Date in May for the
San Isidro Festival
Every May, the San Isidro Festival
Madrid’s cultural and entertainment calendar stands out due to the broad honouring the patron saint of
offering of annual events revolving around various themes, fields and Madrid (the 15th is the main day)
traditions. All of them have one thing in common: they gather and thrill invites everyone to enjoy traditions,
visitors and locals alike music, performances and activities
everywhere in the city. La Pradera de
San Isidro meadow, the Plaza Mayor
Something for everyone and Vistillas become the stage
Between January and February, the brotherhoods’ wardrobes amaze all for parades featuring giants and
Gastrofestival Madrid offers 15 days to those looking on. Processions like Cristo enormous Carnival figures, nights
discover and enjoy gastronomy not only de la Fe y el Perdón and Hermandad del filled with zarzuela musical theatre
for a strictly culinary perspective but also Silencio stand out during the week, which and all other types of music. The
as it relates to art, fashion, theatre and also features sacred music concerts in programme includes more than ten
literature. Special menus, culinary routes, basilicas and churches. districts throughout the capital.
tasting sessions, workshops and cooking
classes guarantee savoury experiences. Marking Ramadan (between May and
June) and to celebrate this sacred month In August, Madrid is a real summer party.
Also in February, the Chinese New Year on the Islamic calendar, Madrid hosts The most traditional neighbourhoods in
is celebrated with a cultural and festive Noches de Ramadán. The programme for the city are decorated to celebrate the
programme featuring concerts, workshops, this event includes exhibits, workshops festivals honouring San Cayetano (Rastro/
parades, fairs and gastronomy routes as and other activities that help us discover Embajadores), San Lorenzo (Lavapiés) and
well as a floating lantern ceremony and this culture and Madrid’s Islamic past Paloma (La Latina).
the New Year Fair. It’s a tribute to Chinese (the only European capital to have been
culture with a special focus on the Usera founded by Muslims). And, as always, Christmas is the star. The
neighbourhood. Plaza Mayor is a holiday focal point starting
Also in June (the first Saturday) is Mira in mid-December where people can buy
Shortly after that, the final new moon Madrid. This City of Madrid Tourism Board Christmas items and artisan and designer
of winter opens the door to Carnival: five initiative spreads awareness for unique market gifts. The streets and trees are lit
days of activities for all ages starting with enclaves throughout the capital aimed at up and traditional Nativity Scenes can be
the much-awaited proclamation. Street disseminating the diversity of its historic, found throughout Madrid with the Artisan
parades, the Great Carnival Masquerade natural and cultural heritage and including Fair also held in Plaza de España. Circo
Ball at the Circle of Fine Arts building, it in Madrid’s tourism and leisure offering Price, Conde Duque, Matadero Madrid and
the Encuentro de Murgas and Chirigotas for travellers and residents to enjoy. CentroCentro Cibeles also join in on the
(with street musicians and satirical song celebrations in a city where the Naviluz,
groups) all make for some wonderful family With the arrival of summer comes Christmas Bus also operates. People also
time, concluding with the Sardine Burial. Veranos de la Villa, which offers a number gather at Puerta del Sol to ring in the New
Holy Week brings thousands of people to of artistic exhibits throughout the city’s Year and the Great Wisemen Parade is one
the Paseo del Prado, calle Alcalá, Plaza 21 districts. Concerts, magic, cinema, of the most long-awaited moments.
Mayor, Barrio de las Letras and other areas. circus shows, sports, theatre, dance
From Palm Sunday to the Resurrection, and participatory activities somewhere h hMore information:
the music of drums and trumpets, the between tradition and modernity – it’s www.esmadrid.com/en/madrid-save-date-
beauty of the sculptures and colours of quite the opportunity to enjoy the city. 2019-pdf
16 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDSummary Tourism Products
and Services
face-to-face specialised services in several
languages including Chinese. It also offers
self-consultation services with excellent
accessibility (services are provided in
Spanish Sign Language – LSE) with multi-
plane routing, ischiatic supports, magnetic
1 induction loops, a haptic map, adapted
counter and accessible tourism guide.
A Whole Lot to See,
This location is UNE170001-2 Universal
Accessibility certified.
a Whole Lot to Enjoy
To enhance the visitor experience
at this destination, the Plaza Mayor
Tourism Centre has implemented new
developments to become a European
leader in the application of face-to-face
To offer the best welcome to those who choose it as a destination, Madrid tourism information technologies. One
makes different tourism products and services available to its visitors so they of them is Madrid 360º, a service that
can experience unique opportunities while staying in the city. And, what’s consists of two rotating seats equipped
more, they’re rewarded for coming back to see us again: Madrid is the first with virtual reality goggles containing 360º
large city in the world to have its own loyalty programme videos of different areas of the capital. Also
available is the CornerTech service where
two touchscreens disseminate apps and
Tourist Information Booths other technology aids related to tourism
The city has ten tourist information in the city, providing information on them
booths where people can get a practical as well as download links.
map, the monthly free magazine on the
city of Madrid, esMADRIDmagazine, and Moreover, there is a remote service
recommendations for places to visit as well booth to answer queries via email, chat
as get all their questions related to their or regular mail from tourists still at their
stay answered. places of origin preparing a trip to Madrid.
They have free Wi-Fi and magnetic The Tienda de Madrid shop at this site
induction loops to adequately serve users sells tickets for the tourist bus Madrid City
2
with deaf-aids. Several of them feature Tour, CDs, books, bags and other items
specialised service points in the following made from recycled materials as well as
categories: recreational tourism, culture, t-shirts with the logos of the 21 districts
gastronomy, shopping, family and LGTBI. of Madrid. There are all types of objects
related to the experience of visiting and
The network information team uses enjoying the city. Tickets are also sold
tourism services support software called here for shows at Teatro Circo Price, Teatro
SAGIT (Advanced Tourism Information Español, the Fernán Gómez theatre, Centro
Management System), which contains Cultural de la Villa, Naves Matadero and
constantly updated information on more the Centro Internacional de Artes Vivas.
than 3,900 tourism resources throughout
the capital. Its database also includes Information booths found at Paseo del
nearly 3,900 events of tourism interest Prado, Atocha, Plaza de Callao, Paseo
that take place in the city of Madrid Recoletos, Estadio Santiago Bernabéu,
each year. Information is available in nine CentroCentro, Adolfo Suárez Madrid-
languages. This system makes it possible Barajas Airport (T2 and T4) and the Foreign
to send users the requested information in Tourist Services Centre (SATE) in Leganitos
PDF format in real time to visitors’ mobile street complete this extensive visitor
devices via the Wi-Fi connection, thereby information offering.
reducing paper consumption.
3 The Tourism Information Services (SAIT)
The Casa de la Panadería in the Plaza managed by the City of Madrid Tourism
Mayor is the site of another of the country’s 1. Faro de Moncloa Lookout. 2. The Plaza Mayor Board are “Q Tourism Quality” certified,
most modern tourist centres, the Centro Tourism Centre facilities. 3. A haptic map and as granted by the Spanish Institute for
de Turismo Plaza Mayor. Open 365 days a multi-plane routing. 4. The Madrid City Tour Tourism Quality (ICTE).
year, expert tourism professionals provide tourist bus.
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17 COMMUNICATIONS DEPARTMENT, CITY OF MADRID TOURISM BOARDYou can also read
